The evolving role of the mortgage broker is becoming increasingly complex. The performance and potential of the housing market is an ever-changing landscape, but help is here. The award-winning Mortgage Insider Podcast – brought to you by Barclays – is back and better than ever. Renowned TV presenter and property expert Phil Spencer guides you through the trials and tribulations of the housing world. Phil, along with industry-leading guests from the world of economics, financial services, and of course housing, takes you beyond the headlines to help you navigate the world of mortgage markets. This is an in-depth plunge into the world of mor...
S6 E4 · Tue, April 08, 2025
A recent report from Barclays revealed that right-sizing – when homeowners move to a more suitably sized property – could potentially free up 3.8 million homes and tackle the issue of 10 million unused bedrooms across the UK. By supporting last-time buyers to make the move and release equity, this shift could help in unlocking the housing market and creating greater levels of movement across the entire housing chain. In this episode of the Mortgage Insider podcast, host and property expert Phil Spencer is joined by Sian McIntyre, Head of Acquisition & Engagement at Barclays UK Life Moments, and Jo Pocklington, Managing Director at Purplebricks Mortgages to evaluate this complex conversation. Together, they explore what right-sizing really means, what’s stopping people from making the move, and why brokers should care – even when the customer may not need a mortgage. They also discuss the needs of last-time buyers, the benefits of releasing equity, and how developers, policymakers and families can all play a part in removing the practical and emotional barriers to moving. Tune in for insights on later-life housing, stock shortages, affordability, and what needs to happen to get the market moving, from the top of the chain down. Barclays’ Group Policy Development team creates public policy thought leadership content on behalf of Barclays. Our work draws on the bank’s expertise, data and insights, and is intended to inform the design and application of public policy solutions in response to pressing economic and societal challenges. Barclays' report on Right-sizing can be found here: https://home.barclays/content/dam/home-barclays/documents/news/Insights/Right-sizing-Revolution-Unlocking-Untapped-Capacity-in-the-Housing-Market-Report.pdf See omnystudio.com/listener for privacy information.
S6 E3 · Tue, March 18, 2025
Who are Gen Z, and why are they rewriting the financial advice rulebook? In this episode of the Barclays Mortgage Insider Podcast, host and property expert Phil Spencer is joined by two industry thought leaders to explore how Gen Z navigates financial education through the digital world, their engagement with Finfluencers, and how brokers can use social media platforms to build trust and extend their reach to younger customers. Joining the conversation are Dr Erika Anderson, Research Associate at the Financial Regulation Innovation Lab, University of Glasgow, and Tayo Oguntonade, former financial adviser, broker, TV presenter, and founder of Bricks with Tips. Together, they examine the factors influencing Gen Z’s financial decisions, their approach to evaluating trustworthy advice, the role of social media in shaping their knowledge base, and how the intermediary market can adapt. Tune in to this insightful discussion to discover how brokers can adapt, connect, and thrive in the Gen Z era. See omnystudio.com/listener for privacy information.
S6 E2 · Tue, February 18, 2025
For many first-time buyers, the homeownership dream feels increasingly out of reach, with rising house prices and affordability challenges making it harder than ever to step onto the property ladder. As a result, gifted deposits from family - often referred to as the ‘Bank of Mum & Dad’ - have become a crucial source of support. But what about those who don’t have parental help? From high LTV mortgages to Joint Borrower Sole Proprietor arrangements and Shared Ownership, there are a range of available options. In this episode of the latest Mortgage Insider podcast, host and property expert Phil Spencer is joined by Simon Betteridge, CFO of Kensington and Barclays Mortgages, and Paula Higgins, founder and CEO of the Homeowners Alliance to explore the different types of mortgages designed to help first-time buyers for those with, and without this financial support, including solutions for freelance and self-employed borrowers. Within this discussion, the trio also assess the role of specialist mortgage brokers in guiding clients through these choices, ensuring they find the right path to homeownership and the key trends which are likely to shape the first-time buyer market in 2025. See omnystudio.com/listener for privacy information.
S6 E1 · Tue, January 21, 2025
Ever wondered how Phil met Kirsty or what he really thinks about the UK housing market? In this special episode of the Mortgage Insider Podcast, Phil Spencer takes the hot seat as Barclays Business Development Manager Claire MacPhail flips the script and puts him under the spotlight. Phil tackles your burning questions from across the intermediary market, covering topics such as tips for first-time buyers, current property trends, the state of the buy-to-let sector and the great north/south divide. He also shares his opinion on the best and worst home improvements, shifts in demand and homeownership aspirations, the impact of AI, and the value of the advice process. But that's not all, Phil reveals how he got into TV, reflects on his history with Kirsty Allsopp, and even settles the age-old debate: jam or cream first on a scone? Tune in for expert insights, candid moments, and a few laughs with one of the most relatable voices in property. See omnystudio.com/listener for privacy information.
S5 E15 · Tue, December 10, 2024
The Mortgage Mum is a business that has achieved impressive growth by embracing open dialogue, fostering an inclusive culture, leveraging flexible working, and adopting an innovative social media approach. In this episode of the Mortgage Insider Podcast, Sarah Tucker, founder and CEO of The Mortgage Mum, joins host and property expert Phil Spencer to share her inspiring journey from competing on The Voice to leading a thriving team of nearly 30 female brokers. She candidly reveals the realities of managing a business with a family and addresses the unique challenges facing women in the mortgage industry. Sarah also discusses her passion for finance education, aiming to embed mortgage literacy in schools to create healthier relationships with money. As a leader, she emphasises the importance of listening and adapting her approach to empower each team member, reflecting on how the industry is evolving to support female brokers more effectively. Championing a “lift as you climb” philosophy, she advocates for elevating women in finance and breaking down barriers. Looking ahead, Sarah shares her vision for The Mortgage Mum in what proves to be a highly insightful, illuminating and inspiring conversation. See omnystudio.com/listener for privacy information.
S5 E14 · Tue, November 19, 2024
The performance of the UK housing market in 2024 has largely exceeded many people's expectations, although challenges remain for first-time buyers due to house prices increasing and a testing rental market for many. Regional disparities, such as the North-South divide, also continue to influence housing accessibility and affordability for many buyers in pockets of the country. In this episode of the Barclays Mortgage Insider podcast, host Phil Spencer is joined by Zoopla's Executive Director of Research, Richard Donnell, to discuss the intricacies of the UK housing market over the course of the year and explore what lies ahead in 2025. They delve into its resilience amid high interest rates and inflation, exploring key topics including the current state of the residential and buy-to-let purchase markets, house price trends, and the rising prominence of professional landlords. They also cover the supply gap, the impact of affordability checks, and the two-tiered mortgage market, highlighting refinancing, remortgaging and the influence of swap rates. This instalment offers essential insights to help brokers stay informed on market developments as they prepare for the year ahead. This episode was recorded on 30th September 2024. See omnystudio.com/listener for privacy information.
S5 E13 · Tue, October 15, 2024
Allyship is a vital component in advancing diversity and inclusion efforts, as it involves using our privilege to support underrepresented groups, including LGBTQ+ individuals and those within the neurodiversity spectrum. By actively participating in DEI initiatives and mentoring, allies help normalise conversations around representation while providing guidance and opportunities for marginalised communities. Creating a more equitable world where everyone can thrive through allyship is at the heart of the latest episode of the Barclays Mortgage Insider podcast. This sees host and property expert Phil Spencer joined by Sidney Wager, head of intermediary market development at Barclays, and Aleka Gutzmore, award-winning financial adviser and educator, to discuss how allyship can be defined, perceived and implemented. As well as covering topics such as the upcoming Barclays Diversity, Equity and Inclusion Summit and Awards, reverse mentoring and what actions brokers can be taking, the trio outline the importance of curiosity, empowerment, unconscious bias and being active rather than passive. This makes for an informative, challenging and important discussion on an often underrepresented area of the DEI conversation. See omnystudio.com/listener for privacy information.
S5 E12 · Tue, September 17, 2024
With a new Labour government in place, an autumn budget and the US election fast approaching, the old suspects of inflation and tax rises still generating much debate, there’s plenty to discuss from an economic standpoint. To help break down this complex economic landscape and explore its implications for the intermediary mortgage market, by popular demand, Will Hobbs, Head of Multi-Asset Wealth at Barclays UK Wealth Management, returns to share his insights, clarify key trends and offer expert analysis on what the future holds for the industry. With his characteristic optimism and boundless enthusiasm, Will joins host and property expert Phil Spencer to chat about the UK’s position in the global market, the upcoming budget, technological advancements, the lasting impact of the pandemic, housing supply challenges, public sector wages, and why he remains positive about the UK’s economic outlook. This detailed assessment provides brokers with valuable perspectives and essential indicators on how to navigate the current economic climate and what to expect in 2025. This episode was recorded on 3rd September. See omnystudio.com/listener for privacy information.
S5 E11 · Tue, August 20, 2024
During a cost of living crisis, the additional expense of life insurance, critical illness, income protection and even protecting a mortgage may seem like an unnecessary burden for homeowners. However, this protection is arguably more crucial than ever. According to ONS figures, 2.5 million people in the UK are unable to work due to long-term illness, and Cancer Research data indicates that half of us will develop some form of cancer in our lifetime. So, how can mortgage intermediaries help their clients prepare for worst-case scenarios without coming across as if they're making a sales pitch? Host and property expert Phil Spencer is joined by Barry Kellegher, performance manager at Legal & General, to discuss these three pillars of protection—life insurance, critical illness, and income protection. They explore how these protections differ, how individuals can better safeguard themselves, their loved ones, and their mortgages, and highlight just how tough these conversations can be. Barry also shares his personal experience of suffering a sudden brain haemorrhage despite being fit and healthy. He explains what brokers can learn from his experience and how they can build deeper client relationships by offering tailored advice on these sensitive topics. All of which proves to be an emotional, insightful and thought-provoking listen. This episode was recorded on the 22nd of November. See omnystudio.com/listener for privacy information.
S5 E10 · Tue, July 16, 2024
Machine learning in finance, the adoption of AI and technology regulation are all hot topics in their own right. Then throw into the mix the potential of automated mortgage advice and what an AI mortgage broker may look like and it's little wonder that intermediary firms across the UK are considering how the role of a broker may change as the AI revolution continues to gather pace. So, what exactly does the mortgage intermediary market need to know about AI and how is it going to change the way they do business? This is the question posed by host and property expert Phil Spencer to guests Stuart Cheetham, CEO of Mpowered Mortgages, and Lilia Christofi, Microsoft's banking lead for Europe, the Middle East and Africa, in the latest episode of the award-winning Barclays Mortgage Insider Podcast. This leads to an enlightening discussion which explores the differences between machine learning AI and generative AI, the reliance on cultural adoption, how the banking industry is coping with the adoption of AI, the challenges facing legacy platforms, and the ability of AI to increase workflows and enhance customer relations. And this is certainly an episode which no forward-thinking broker can afford to miss. This episode was recorded in April 2024. See omnystudio.com/listener for privacy information.
S5 E9 · Tue, June 18, 2024
So, what are green mortgages? Green mortgages come in many different forms, but all aim to incentivise buyers in the purchase of energy efficient homes or make energy-related improvements. Through increased innovation and rising environmental awareness, green mortgage products are being launched at an ever-increasing rate to incorporate important factors such as decarbonisation, EPC ratings and retrofitting. With this in mind, the latest episode of the award-winning Barclays Mortgage Insider Podcast sees host and property expert Phil Spencer joined by Kieran Campbell, head of sustainability & customer experience at London and Country and Rachael Hunnisett, associate director for built environment at the Green Finance Institute to help break down exactly how green mortgages work, who can get one, how they are financed and what brokers need to know about them. The discussion also explores the history of the sector, how brokers can help stimulate demand, the nuances connected with green finance, the state of the current green mortgage market and what the future might look like. In short, the green mortgage is here to stay and it should be heralded as a good thing. And, as a rapidly evolving area of the mortgage market, it’s imperative for brokers to stay informed about its potential benefits. We hope this episode helps arm you with the information required to provide your clients with valued insights into this fascinating sector. See omnystudio.com/listener for privacy information.
S5 E8 · Tue, May 21, 2024
Mortgage brokers have long been experts in dealing with new challenges. Be this in the form of regulation, technology – especially AI –, a worldwide pandemic, rising interest rates and heightened cost of living pressures. That’s quite a list, but it still doesn’t cover a fraction of the questions being asked of them by their clients in the current financial climate. So, how can brokers adapt their businesses to deal with this ever-changing world? Will AI replace mortgage brokers? And how important is greater collaboration in the industry to ensuring a more seamless homebuying and mortgage journey? Joining host Phil Spencer to examine how brokers can overcome these testing times is Max North, director at Strategy&, the strategy consulting arm of PWC and Liz Syms, owner and founder of brokerage Connect Mortgages and mortgage network Connect for intermediaries. The trio talk about the key factors which are impacting brokers’ daily lives and the advice they are giving. This highly illuminating discussion incorporates the magnitude of managing client expectations, the influence of Consumer Duty, the role of intergenerational wealth transfer, the opportunities attached to AI and how brokers can demonstrate their value now, and in the future. This is an expansive topic which provides many valuable touch points for the intermediary community when it comes to assessing client requirements, as well as the needs of their business going forward. See omnystudio.com/listener for privacy information.
S5 E7 · Tue, April 16, 2024
In recent times, there’s been much talk around the financial challenges facing the UK population. However, it’s important to remember that financial circumstances can also improve. Additional, and often unexpected, funds can come in differing forms such as inheritance, insurance payout(s) or even winning the lottery. With inheritance being the most likely scenario, and paying off a mortgage high on the financial planning agenda of many homeowners, this often leads to the question - should I use this inheritance to pay off my mortgage? The answer to this important question is one of the key talking points in the latest instalment of Barclays Mortgage Insider Podcast which sees host Phil Spencer joined by mortgage broker Carly Cheeseman and content creator, financial adviser and partnership development manager at The Openwork Partnership, Robyn Allen. This discussion evaluates the options available to people when it comes to planning their financial future, the importance of the advice process, the strength of client relationships and the value of honest communication. It also focuses on the impact of Consumer Duty, how to adopt a more holistic approach and the benefits of attached to offset mortgages. All with the intention of helping clients to look at the bigger picture rather than focusing on a small window. See omnystudio.com/listener for privacy information.
S5 E6 · Tue, March 19, 2024
The buy-to-let market has undergone some major challenges and changes in recent years, all of which have impacted landlords and property investors to varying degrees. Rental yield has long been a vital component within landlord calculations but another increasingly important consideration in recent times has been whether to set up a limited company. To incorporate or not to incorporate is one of the key talking points in the latest episode of Barclays award-winning Mortgage Insider Podcast. This discussion on the nuances of the current buy-to-let market sees host and property expert Phil Spencer joined by Emily Mays, founder of The Mortgage Stuff and Gina Peters, partner and head of landlord and tenant law at Dutton Gregory Solicitors. Within this, the trio focus on the stamp duty surcharge, the Renters Reform Bill, opportunities for property investors, short-term and holiday lets, ongoing tax implications, rent-to-rent, how brokers can help buy-to-let clients in 2024 and where to aim their advice. All of which demonstrates the additional thoughts and planning required by landlords and property investors, as well as the value attached to the advice process in such a complex and fast-paced sector. This episode was recorded on 22nd November 2023. See omnystudio.com/listener for privacy information.
S5 E5 · Tue, February 20, 2024
For almost 10 years, the Help to Buy scheme proved incredibly successful in helping over a quarter of a million borrowers across the UK to buy a home. But, with this scheme now having ended in England and Scotland, this leads to the question of what – if anything – can replace it. In the latest episode of Barclays Mortgage Insider podcast, host Phil Spencer is joined by Mobeen Akram, New Homes Director at the Mortgage Advice Bureau and Mitch Atkins, director at Michael Usher Mortgage Services as they delve into the history of Help to Buy, why it worked, why it ended, alternative buying schemes and the challenges facing young house buyers. The conversation also highlights some of the government-backed and private schemes currently available to help first-time buyers, including Lifetime ISA’s, the First Homes Scheme and shared ownership. It also touches on individual mortgage products such as Joint Borrower Sole Proprietor, the increasingly prominent role being played by the Bank of Mum and Dad, intergenerational lending and the Barclays Springboard mortgage. So, what might replace Help to Buy in the future? This episode was recorded on 24th October 2023 prior to the Autumn Statement and the latest Bank of England base rate decision. Mortgage Insider is a Fresh Air Production for Barclays created by Julie-Anna Needham and Annie Day with Helen Carter and Sophie Devonport from Barclays. See omnystudio.com/listener for privacy information.
S5 E4 · Tue, January 23, 2024
The mortgage market is currently experiencing growing demand for long-term mortgages – otherwise known as marathon mortgages - with some lenders even offering up to 40-year terms to help attract more young buyers onto the property ladder. So, will marathon mortgages be THE 2024 trend for first-time buyers? Or, with mortgage rates falling, is it simply a passing phase? To answer these questions and more, James Tucker, CEO at Twenty7Tec and Lewis Shaw, owner of Shaw Financial Services join host and property expert Phil Spencer in the latest instalment of Barclays Mortgage Insider Podcast - now brought to you on a monthly basis. This discussion delves into attitudes towards longer-term mortgages from within the UK and overseas, lending approaches from a risk perspective, the ability for such a product to prop up the housing market and how vital it is for borrowers to fully understand the potential implications. It also examines the impact of age, occupation and conditions best suited to working beyond potential retirement age. And focuses on how crucial it is for any borrower contemplating such a product to seek ongoing support from advisers to ensure they are making the right decision for both their present, and future, needs. This episode was recorded on 22nd November 2023. It’s a Fresh Air Production for Barclays created by Julie-Anna Needham and Annie Day with Helen Carter from Barclays. See omnystudio.com/listener for privacy information.
S5 E3 · Tue, December 12, 2023
The past few years have seen the relentless rise of the Bank of England base rate dominate lending and borrowing decisions across the mortgage market. This significant uplift has led to an even more complicated picture around affordability, stress testing, the influence of mortgage swap rates and generated a flurry of future interest rate forecasts amid some lingering economic uncertainty. To add some clarity to these shifting market dynamics, the latest episode of Barclays Mortgage Insider Podcast sees host and property expert Phil Spencer joined by Charles Roe, director of mortgages at UK Finance. With a huge number of moving parts involved in the lending and advice process, Charles carefully evaluates the different funding mechanisms, outlines the subtle variations between traditional building society and banking models and explains the impact of Consumer Duty. He also broaches the current Table Mountain interest rate approach as opposed to the more recent Matterhorn effect, emphasises the importance of the relationship between lenders and the intermediary market in generating good outcomes and highlights what brokers should be watching out for in 2024. All of which makes for a detailed and illuminating analysis of past, present and future lending conditions. This episode was recorded on 24th October 2023 prior to the Autumn Statement and the latest Bank of England base rate decision. See omnystudio.com/listener for privacy information.
S5 E2 · Tue, November 28, 2023
The UK's housing market remains in a state of flux. Interest rates are at their highest level for 15 years, house prices are faltering, and the UK economy is still feeling the lingering aftermath of last year’s mini-budget. On a more positive note, following a period of swap rate turbulence, mortgage rates are slowly but steadily coming down, inflation is falling and we continue to see a very different regional picture, especially in and around the London housing market. This all leads to ongoing uncertainty. So, to help lift the lid on the UK housing melting pot, the latest instalment of Barclays award-winning Mortgage Insider Podcast sees Tom Bill, head of UK residential research at Knight Frank join host and property expert Phil Spencer to evaluate some of the most prominent influencing factors. The episode focusses on topics such as ongoing affordability issues, transaction volumes, the performance of the buy-to-let sector, new build and the impact of a changing political landscape. The discussion also tackles the complex world of mortgage swap rates to determine why they are so important to the housing market, how brokers can better support their clients over the coming weeks and what they should be keeping an eye on going forward. Meaning there is plenty to digest and dissect. This episode was recorded on 24th October 2023. It’s a Fresh Air Production for Barclays created by Julie-Anna Needham and Annie Day with Helen Carter from Barclays. See omnystudio.com/listener for privacy information.
S5 E1 · Tue, November 14, 2023
The UK economy continues to dominate conversations across the country in the wake of the transition to a higher interest rate environment, rising cost of living pressures, an increased focus on unemployment figures and shifts in the labour market. In a bid to unpick the current economic position and help us understand what it all means for the intermediary mortgage market, the latest season of Barclays award-winning Mortgage Insider Podcast kicks off with host and property expert Phil Spencer being joined by regular guest and Chief Investment Officer, Barclays Private Bank & Wealth Management, Will Hobbs. In his own unique style, Will highlights the importance attached to positive real wage growth, how historic interest rate conditions relate to the current economic climate and the ongoing performance of European and US markets. He also tackles the question of whether interest rates have peaked and outlines why he remains so optimistic about UK economic conditions. This in-depth discussion offers some exclusive insights and indicators into what mortgage brokers should, and shouldn’t, be paying attention to and how to avoid the doom narrative around the UK economy. This episode was recorded on 24th October 2023. It’s a Fresh Air Production for Barclays created by Julie-Anna Needham and Annie Day with Helen Carter from Barclays. References Jeremy Hunt said the UK’s financial situation is definitely worse than in spring, in an interview with Sky News . Latest ONS data on owner-occupied houses with mortgages available here . Excess savings are clustered in the top 40% of households, according to this speech by economist Gerjan Vlieghe based on data from NMG Consulting and Bank of England calculations. Latest ONS data on household savings available here . Eight Centuries of global real interest rates by Paul Schmelzing available to read here . Information on average base rates available <a href="https://www.propertybeacon.co.uk/uk-interest-rates-history/#:~:text=UK%20Interest%20Rates%20History%20%E2%80%93%2050%20Y
Trailer · Tue, November 07, 2023
Returning soon, a new series Mortgage Insider, Barclays' award-winning podcast for mortgage brokers. Hosted by TV presenter and property expert Phil Spencer, the new series will see leading industry experts, brokers and Barclays’ own team of experts continue to delve deep into the pressing issues that are shaping the mortgage and housing markets. The conversations will cover topics such as the performance of the UK economy, the intricate processes behind rate-setting and potential alternatives for the help to buy scheme. The new series returns on the 14th November so hit follow now so you don’t miss any future episode. See omnystudio.com/listener for privacy information.
S4 E12 · Tue, June 20, 2023
Despite the need for financial advice growing exponentially in an increasingly complex economic landscape, many perceived barriers remain for all too many people across the UK. The final episode in Season 4 of Barclays Mortgage Insider Podcast evaluates where these barriers appear, the progress being made by the mortgage industry to overcome them and what more brokers can be doing to make the advice they offer more inclusive, more accessible and easier to understand. Host and property expert Phil Spencer is joined by Jodi Spreadbury, Senior Mortgage & Protection Adviser at The Mortgage Broker Ltd, Sidney Wager, Mortgage Intermediary Partnership Director at Barclays and media commentator, financial adviser and author of ‘Get Your Money Right’ Emmanuel Asuquo. They dissect a plethora of topics including the perils of unregulated advice, how to identify vulnerable clients, the influence – both negative and positive – of social media, Consumer Duty, breaking perceptions around the advice process, the importance of financial education and what it feels like to be excluded. It certainly proves to be an authentic, enlightening and inspirational discussion. See omnystudio.com/listener for privacy information.
S4 E11 · Tue, June 13, 2023
Following on from episodes which have focused on why buying a house is so complicated and the changing role of the mortgage broker, the latest instalment in the award-winning Barclays Mortgage Insider Podcast dusts off its crystal ball to predict the homebuying and selling journey of the future, what’s going on behind the scenes to make this happen and the future role of the mortgage broker. Host and property expert Phil Spencer is joined by Maria Harris, Chair of the Home Buying & Selling Technology Group and John Reynolds, Chief Operating Officer and founder of Coadjute as they offer their thoughts on what the homebuying process might look like in 5, 10 or even 20 years’ time and how the intermediary mortgage market can keep up with any digital transformation. This illuminating analysis charts the impact of AI, the importance of good data, open banking and the steps required to create a seamless end-to-end property transaction. It also includes a call to action for brokers to demand more from their tech providers, seek better connectivity and to continue pushing the tech boundaries. See omnystudio.com/listener for privacy information.
S4 E10 · Tue, June 06, 2023
Following his appearances on Series 1, 2 and 3 of Barclays Mortgage Insider Podcast, William Hobbs, Chief Investment Officer at Barclays Wealth & Investments, is back by popular demand to help make sense of current economic conditions in his own inimitable style. Will joins regular host and property expert Phil Spencer to carefully plot his way through what remains a mixed economic picture. Within the podcast, he outlines the ramifications of recent economic shocks, the role played by the media, interest rates projections, inflationary challenges and how technology can help regenerate the UK economy. He also addresses fears of a new banking crisis, how the government can manage debt burdens accumulated over the pandemic and outlines the key areas for mortgage brokers to focus on in their daily business activities and throughout the advice process. This episode offers some fascinating insights into the complex nature of the UK economy and how it reacts to domestic and world events. This episode was recorded on 19th May. See omnystudio.com/listener for privacy information.
S4 E9 · Tue, May 30, 2023
Evolving and adapting to meet ever-changing lending and borrowing needs is second nature to mortgage brokers. Which leads to the question - how are they doing business differently in 2023? In the latest episode of Barclays Mortgage Insider Podcast, host and property expert Phil Spencer is joined by two mortgage brokers - Helen Pierson, director at Mortgage Advice Bureau, New Homes and Neil Ryner, director of Ryner and Partners - to discuss shifting client needs and the impact on the advice process. Within this discussion, they tackle a range of topics ranging from how to advise a generation of borrowers who haven't experienced an interest rate rise through to the importance of realigning business practices and marketing efforts to align with current market conditions. The trio also address the pace of change throughout the mortgage industry, the difference between information and advice, the ongoing need for education and training, the impact of consumer duty, and the difficulties of identifying and servicing the needs of vulnerable clients. This offers a fantastic insight into the life of a mortgage broker and the demands faced by themselves and their clients in the current economic climate. This episode was recorded on 11th April. See omnystudio.com/listener for privacy information.
S4 E8 · Tue, May 23, 2023
Buying a house remains one of life’s most stressful events but is the methodology too onerous, lengthy and overly complex? This is the question, amongst many others, which was posed to representatives of three of the most prominent components in the homebuying process - the mortgage broker, the estate agent and the conveyancer. Episode 8 of Barclays award-winning Mortgage Insider podcast sees mortgage broker Tom Jackson, managing director at Cooper Associates, Peter May, sales director at estate agency Location, Location and Suman Dally, head of conveyancing at law firm Shoosmiths join regular host and property expert Phil Spencer to provide an in-depth overview of the homebuying and selling journey. This discussion includes their individual takes on the procedures involved in this journey, the importance of preparation and education for buyers and sellers, the reliance on government and trade bodies, the impact and limitations of technology, and how to speed up the transition from offer to exchange. It’s vital for all links in the homebuying chain to find better ways to improve the customer experience and this podcast offers a great starting point to help transform what can be a sometimes archaic process. See omnystudio.com/listener for privacy information.
S4 E7 · Tue, May 16, 2023
The UK mortgage market has always generated a huge variety of ways to help people achieve their homeownership goals and, despite operating in a higher interest rate and inflationary environment which is placing additional pressure on affordability, an array of mortgage products remain available to meet individual borrowing needs. In the latest episode of Barclays Mortgage Insider podcast, regular host and property expert Phil Spencer chats with Rebekah Commane, Group Editor of Mortgage Strategy and Mortgage Finance Gazette and Michael Clarke, Product, Policy and Regulatory manager at Barclays to evaluate the many different types of mortgages currently on offer. The discussion transitions from the multiple options available for first-time buyers through to the nuances of the Offset mortgage. It includes an in-depth look at Barclays Family Springboard mortgage, the Joint Borrower Sole Proprietor option, the appeal of tracker mortgages and a number of government and lender-led ways to bridge the gap left by the closure of the Help to Buy scheme. This comprehensive overview of the current product arena also focuses on how to integrate a range of offerings into the advice process and how to think differently about mortgages in 2023. See omnystudio.com/listener for privacy information.
S4 E6 · Tue, May 09, 2023
Mortgage brokers have always been on hand to support and deliver solutions for a variety of borrowers on what remains one of the largest and most emotive financial decisions they are ever likely to make. But how has the mortgage advice process changed following a string of events which have put personal and household finances under even greater scrutiny and resulted in an increasingly complex housing and mortgage market? Host and property expert Phil Spencer speaks to Andrew Montlake, managing director of Coreco and chairman of the Association of Mortgage Intermediaries (AMI) and Charlotte Bates, co-founder of BatesWilcox Mortgage Solutions about the evolution of the mortgage advice process, how people are looking to receive this advice in the modern age and the challenges and opportunities facing mortgage brokers in the current market. The latest episode in series 4 of Barclays award-winning Mortgage Insider podcast also sees the trio discuss the impact of technology, explore how to develop relationships with clients remotely, the use of social media, mental health and well-being in addition to how the industry is embracing diversity, inclusion and equality. They also offer their predictions for the rest of 2023 and beyond as brokers, borrowers and lenders adjust to the new interest norm. See omnystudio.com/listener for privacy information.
S4 E5 · Tue, May 02, 2023
With awareness rising over the environmental and cost implications generated by greater levels of energy efficiency within our homes, it’s little wonder that potential buyers are exploring the benefits of purchasing a new build property. In Episode 5 of Barclays award-winning Mortgage Insider podcast, Matt Aston, Head of New Build at Barclays and James Holmear, Group Sales Director at Redrow join host and property expert Phil Spencer to gauge the temperature of the new build sector. They evaluate how an increased consumer focus on energy efficiency is positively impacting the sector, the cost differentials between running a new home compared to older property types, retrofitting, sustainability, financing and the benefits attached to purchasers working with a broker for new builds. Topics which make for a wide-ranging and highly engaging discussion. See omnystudio.com/listener for privacy information.
S4 E4 · Tue, April 25, 2023
The buy-to-let mortgage market has experienced many highs and some lows over the years but in the wake of speculation around a potential great buy-to-let property sell-off, what impact are recent events having on landlords and mortgage brokers? The latest instalment in Series 4 of Barclays award-winning Mortgage Insider podcast sees host and property expert Phil Spencer canvass the opinion of Aneisha Beveridge, Head of Research at Hamptons International and Michelle Leyland, specialist BTL mortgage broker at South Yorkshire Money on the current and future state of the buy-to-let sector. This discussion includes a focus on the rise of the limited company structure, the impact of a higher interest rate environment, the changing landlord profile, Build to Rent and the types of conversations advisers need to be having with their landlord clients. With landlords needing more guidance than ever before and additional support with their scenario planning, this is an episode which mortgage advisers and landlords can’t afford to miss See omnystudio.com/listener for privacy information.
S4 E3 · Tue, April 18, 2023
The value of mortgage advice continues to rise in line with the number of challenges facing a variety of homeowners and potential buyers across the UK housing market. Challenges which are generating a host of difficult conversations between clients and mortgage advisers. Episode 3 of Barclays award-winning Mortgage Insider podcast sees host and property expert Phil Spencer sit down with two highly respected and experienced mortgage advisers - Jane King, mortgage adviser at Ash-Ridge Private Finance and Sonya Matharu, senior mortgage broker at The Mortgage Mum - to explore how their client engagement has changed in recent times and how they are addressing some difficult conversations. The trio cover a range of topics including the impact of the media, how to better prepare for such conversations, the importance of knowing your client as well as offering some examples of tricky exchanges and financial revelations which potential buyers have and haven’t made. This proves to be an eye-opening and enlightening discussion. See omnystudio.com/listener for privacy information.
S4 E2 · Tue, April 11, 2023
Consumer Duty is currently the hottest topic across the mortgage market and, with new rules coming into force on 31 July 2023, it’s an area that no business can afford to ignore. In the latest episode of the award-winning Mortgage Insider podcast, host Phil Spencer carefully navigates this complex issue with the help Richard Merrett, director of strategic relationships at SimplyBiz Mortgages and Melanie Spencer, head of finova Payment and Mortgage Services. The trio discuss the main principles of Consumer Duty, its impact on the intermediary market, how to better engage with individual clients and the importance of reviewing pre and post-sale processes. They also offer a host of practical tips and examples of good practice to help brokers document and deliver good consumer outcomes. This proves to be a highly insightful discussion into what the FCA has described as a ‘paradigm shift’ in what it expects from firms. See omnystudio.com/listener for privacy information.
S4 E1 · Tue, April 04, 2023
We are thrilled to open the highly anticipated Series 4 of Barclays award-winning Mortgage Insider Podcast with a focus on the UK housing market through the eyes of our brand new host, the one and only Phil Spencer. This first instalment in the 12-episode series sees property expert Phil joined by one of the country's most respected housing market commentators Lucian Cook, Head of Residential Research at Savills, to discuss the current performance and potential of the UK housing market. In addition to discussing the current state of play in the UK sales market, this high-level housing conversation also covers a plethora of key topics including the impact of rising mortgage rates, how housebuilders are faring, the challenges facing first-time buyers, the future of buy-to-let and the reasons why mortgage brokers should remain optimistic. This really is a must listen for anyone working in and around the housing and mortgage markets, and even for those who aren’t. See omnystudio.com/listener for privacy information.
Trailer · Mon, March 27, 2023
The award-winning Mortgage Insider Podcast - brought to you by Barclays Bank – is back and it’s even bigger and better than ever. Hosted by renowned TV presenter and property expert Phil Spencer, Series 4 takes you beyond the headlines to explore the challenges, changes and opportunities on offer across the UK housing and mortgage markets. In the latest series, Phil grills leading industry experts from the world of financial services on topics such as business development, the performance and potential of the housing market, the evolving role of the mortgage broker and the outlook for the UK economy. You can’t afford to miss it. See omnystudio.com/listener for privacy information.
S3 E10 · Tue, June 14, 2022
From pushing a trolley at Asda to embarking upon a business journey that led him from unpaid investment banking intern to become one of the youngest Vice Presidents at Goldman Sachs, Ying Tan has a fascinating personal story. However, an entrepreneur at heart he left the banking world to build one of the leading mortgage brokers in the UK. In the latest episode of the Mortgage Insider podcast, Barclays BDM Claire MacPhail talks to mortgage industry stalwart, entrepreneur, author and angel investor Ying Tan about his experiences of founding and exiting such a highly successful and well-respected business, his personal challenges, his motivations and what the future holds for him and his new ventures. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S3 E9 · Tue, May 31, 2022
In the latest Mortgage Insider Podcast, Ash Ali and Hasan Kubba - authors of the 2021 business book of the year and best start-up/scale up book award 2021, The Unfair Advantage - discuss how brokers can apply their unfair advantage to help bolster their business. Drawing on over two decades of hands-on experience, including being the first Marketing Director of Just Eat (a start-up now worth over £5 billion), the pair of highly successful entrepreneurs, strategists and mentors talk to Barclays BDM Claire MacPhail about levelling the playing field and explore the importance of money, intelligence, insight, location, education, expertise, status and luck in the journey to success. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S3 E8 · Tue, May 17, 2022
House prices continue to generate debate and speculation across the UK following a period which saw record levels of activity. To uncover the economic dynamics and stimulus behind this growth, we spoke to Andrew Wishart, senior property economist at Capital Economics. This discussion also analyses the impact of the pandemic, the influence of the rise in hybrid working and what the future holds for the UK housing market. He even shares his mortgage rate and house price forecasts for the next two years. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S3 E7 · Tue, May 03, 2022
The art of self-promotion can be a daunting prospect for many businesses and individuals. In this episode of the Mortgage Insider Podcast, business owner Stacey Campbell - Campbell & Horseman Mortgages - and Lucy Werner, founder of The Wern and author of the book Hype Yourself: A no-nonsense PR toolkit for small businesses outline their thoughts and experiences on a range of topics including PR, branding and social media for intermediary firms, new and old. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S3 E6 · Tue, April 19, 2022
In the latest instalment of the Mortgage Insider Podcast, we continue exploring new trends and success stories by speaking to Patrick Glennon of Patrick James Solutions, a brokerage specialising in providing advice to the Armed Forces, both current serving and veterans. Patrick shares his journey from the military into civvy street, his experience of starting a brokerage from scratch, how it has since evolved and what’s next for the business. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S3 E5 · Tue, April 05, 2022
In the wake of the highest inflation figures for 30 years, rising interest rates, soaring energy prices and a devastating war in Ukraine, Chief Investment Officer at Barclays Wealth & Investment Solutions, William Hobbs speaks to Claire and Tony about how global events are currently affecting the UK economy, historic precedents and the potential impact on the housing market. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S3 E4 · Tue, March 22, 2022
Best-selling author and one of the world’s most respected thought leaders on the subject of workplace culture and the future of work, Bruce Daisley joins regular hosts Claire MacPhail and Tony Rimmer as they evaluate the impact of the pandemic and explore how intermediary firms and advisers can improve their working practices in a post-pandemic world. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S3 E3 · Tue, March 08, 2022
To celebrate International Women’s Day, the latest Mortgage Insider Podcast features Sarah Tucker and Jamie Lewis, co-founders of The Mortgage Mum, who chat openly around the company’s values, ideals and outline how having open, honest conversations has allowed the business to grow so quickly and effectively. They also explore the role of social media, their blueprint for flexible working and how challenging the perceived ‘norm’ can help businesses overcome the fear factor. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S3 E2 · Tue, February 22, 2022
In this episode, we explore how brokers can develop and expand their business as we emerge from the pandemic. Claire and Tony speak to Monica Bradley, managing director and founder of MB Associates and Daniel Payne, Managing Director at Fluent Money about the lessons they have learnt over the past few years, how their businesses have evolved, their attitudes towards recruitment and the importance of building the right company culture. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S3 E1 · Tue, February 08, 2022
To kick off Season 3 of the Mortgage Insider podcast, we’re focusing on one of the industry’s hottest topics – Green Mortgages. Claudia Zambon, Director for mortgage products and Erika Moreira Baker, Senior product manager at Barclays navigate the intricacies of the market, evaluate the criteria for borrowers and explore what this space might look like in the future. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S3 Enull · Wed, February 02, 2022
Barclays brings you Series 3 of the Mortgage Insider podcast to help you make sense of the big issues and trends facing an ever-evolving industry. Join Business Development Managers Claire MacPhail and Tony Rimmer as they chat with experts and thought leaders on a range of subjects. They’ll discuss ways to build your broking business, hear from company founders with a niche, and look at navigating ‘the new normal’. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S2 E10 · Tue, July 20, 2021
We join Peter Brodnicki, CEO and co-founder of the Mortgage Advice Bureau, to reflect on the value of resilience in business. He tells us about lessons learned during his career, the challenges he’s faced since starting MAB 20 years ago and why it’s important to take risks and disrupt your own business. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S2 E9 · Tue, July 06, 2021
How has the mortgage industry evolved digitally? We talk to James Tucker, CEO and founder of Twenty7Tec, and Katja Palovaara, Fintech Programme Lead at Tech Nation, about digitalisation challenges, the scale of transformation and tips for brokers worried about falling behind tech-savvy competitors. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S2 E8 · Tue, June 22, 2021
After a disruptive year put a dampener on growth, new-build homes are bouncing back. Adrian MacDiarmid, Head of Mortgage Lender Relations at Barratt Developments, and Scott Howitt, Sales Director at Chartwell Mortgage Service, tell us about demand, record levels of activity and how the demographic of buyers is changing. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S2 E7 · Tue, June 08, 2021
Why is it good for business to have a diverse and inclusive workforce? Nancy Kelley, CEO of Stonewall, and Hannah Bernard, Head of Business Banking at Barclays, tell us what it means to be allies to the LGBT+ community and how to challenge assumptions that create communication barriers. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S2 E6 · Tue, May 25, 2021
Who stands up for UK mortgage lenders and brokers? The Intermediary Mortgage Lenders Association ( IMLA) and the Association of Mortgage Intermediaries (AMI). Kate Davies, Executive Director at IMLA, and Robert Sinclair, Chief Executive at AMI, tell us why their support is vital and how they help members with their daily challenges. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S2 E5 · Tue, May 11, 2021
After an unprecedented year of lockdowns, economic turbulence and furloughed workers, what lies ahead for the UK as the pandemic continues to wreak havoc around the world? We hear from William Hobbs, Chief Investment Officer at Barclays Investment Solutions, who gives his perspective on the UK economy for 2021. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S2 E4 · Tue, April 27, 2021
Buying your first home can be overwhelming and confusing. So how well does the existing system serve first-time buyers, and what can be done to make the process easier? In this episode, we hear from a range of first-time buyers about the challenges they’ve experienced. Claire and Tony chat to Daniel Hegarty, the founder and CEO of online broker Habito, and to property developer Kyle Mattison, a.k.a That Property Guy on TikTok and Instagram, about how they bridge the communication gap. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S2 E3 · Tue, April 13, 2021
In-person client meetings have become a rarity during the last year. But with so much business conducted online, how can brokers ensure they don't fall victim to fraudsters? In this episode, Barclays' Lending Fraud Director Neil Scriven tells Claire and Tony about the latest challenges in light of the pandemic. He explains what brokers need to look out for and what they need to do if they have any suspicions about a client. We also hear from one victim of mortgage fraud and the devastating impact it had on her life. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S2 E2 · Tue, March 30, 2021
The pandemic has affected wellbeing and mental health in all sorts of ways over the past year. Whether you’re working from home in isolation, balancing work with home-schooling, a graduate or furloughed, everyone’s circumstances have unique challenges. In this episode, The Mortgage Mum Sarah Tucker shares her experience, and Claire and Tony chat to chartered psychologists Nana-Efua Lawson and Kate Oliver, to discuss the changes they’ve seen in organisations and the coping strategies we can all use to build resilience. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S2 E1 · Tue, March 16, 2021
Welcome back to the second series of Mortgage Insider. After an incredibly busy start to 2021 for the housing market, many in the industry breathed a sigh of relief when the chancellor announced an extension to the stamp duty holiday in England and Northern Ireland. A similar holiday is in place in Wales. Claire and Tony speak to Sean Randall, a partner at Blick Rothenberg, chartered tax adviser and leading stamp duty expert, to look at the details. They also discuss the pressure facing conveyancers, the impact on joint borrower sole proprietor lending and the upcoming surcharge for non-residents. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S1 E8 · Tue, December 22, 2020
As 2020 draws to a close, we look back at the rollercoaster ride of the past year and consider what lies ahead. Claire and Tony spoke to Craig Calder, head of Channel Business Development for Barclays. They hear his thoughts on customer service, challenges for lenders during the pandemic, packaging and the end of the stamp duty holiday. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S1 E7 · Tue, December 08, 2020
Events of 2020 have led many organisations to examine their approach to diversity. Claire and Tony spoke to Sidney Wager, Head of Intermediary Market Development for Barclays, and Sophie Lowndes-Toole, a self-employed mortgage and protection adviser. They discussed how brokers can make their businesses more inclusive, the benefits of a diverse workforce and the impact of Black Lives Matter and the pandemic. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S1 E6 · Tue, November 24, 2020
2020 has been a year of change for many. Brokers may have had the chance to take stock and assess their career path. Some have used lockdowns as an opportunity to learn new skills and, with many working from home, digital skills have become essential. In this episode, Claire speaks to Ross Martin from Barclays Digital Eagles and Clare Jupp from Brightstar, about how brokers can up-skill themselves and ensure they’re ready for the challenges ahead. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S1 E5 · Tue, November 10, 2020
During a career spanning four decades, James Chidgey has witnessed the highs and lows of the mortgage industry and housing market. In this episode, we hear his take on the evolution of the market during the 1980s, yo-yoing interest rates in the 1990s and the more recent credit crunch. Claire and James also discuss how the current market compares to previous challenges and how brokers can prepare for 2021. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S1 E4 · Tue, October 27, 2020
How can brokers use social media to develop their business? How do they get started and what should they avoid? Claire and Tony spoke to Martin Stewart, an independent broker and founder of London Money, to find out how he uses Twitter to raise his profile and win business. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S1 E3 · Mon, October 12, 2020
Brokers have had to adapt their business models to manage the fast-evolving challenges resulting from the Covid-19 pandemic. In this episode, Claire and Tony spoke to Sally Laker, Managing Director of Mortgage Intelligence to find out how brokers can future-proof their businesses and what they should be doing ahead of the new year. This episode was recorded on 2nd October 2020. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S1 E2 · Mon, September 28, 2020
Mortgage brokers are facing one of their toughest years ever. Payment holidays, cuts to interest rates and new stamp duty rules are amongst the many changes brokers are dealing with. Claire and Tony speak to David Hollingworth, Associate Director of Communications for London & Country Mortgages, to discuss how the industry is dealing with 2020’s challenges. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
S1 Enull · Mon, September 14, 2020
The UK finds itself in a state of flux during the ongoing pandemic. Many lock-down measures have been eased, and the housing market has bounced back. But uncertainty remains. In this episode, Claire and Tony speak to Will Hobbs, Chief Investment Officer at Barclays Investment Solutions, to find out his thoughts on the outlook for the UK economy. Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
Trailer · Tue, September 01, 2020
The UK’s mortgage industry faces a unique set of circumstances in 2020. Changes to stamp duty, the end of mortgage holidays and a major recession are some of many challenges brokers are contending with. To help make sense of this extraordinary time, Barclays brings you the Mortgage Insider Podcast. Join presenters Claire MacPhail and Tony Rimmer as they question Barclays’ own experts and other thought leaders about the fast-changing market. If you have a question you would like them to ask, please email mortgageinsider@acast.com Hosted on Acast. See acast.com/privacy for more information. See omnystudio.com/listener for privacy information.
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