Thu, April 17, 2025

Radio Show 586: Networked Expertise vs Narrow Expertise

Guest: Ed Fidoe: Founder of LIS Ed Fidoe is the visionary founder and CEO of the London Interdisciplinary School (LIS), pioneering a revolution in education. LIS is the first institution in decades to be granted degree-awarding powers from inception in the UK. It offers an innovative, interdisciplinary curriculum designed to address complex global challenges such as inequality, sustainability, ethics, and artificial intelligence. Ed will explore the concept of “networked expertise” versus “narrow expertise” and its application to individuals beyond their defined roles. He’ll discuss how understanding a person’s broader interests and skills can uncover valuable knowledge and foster greater engagement in the workplace. Additionally, Ed will delve into the idea of organizing learning and work environments around complex problems—such as addressing climate change—instead of traditional departments or disciplines. He argues that framing tasks and discussions in this way can enhance motivation, drive innovation, and improve problem-solving capabilities. Join us as we discuss fostering greater engagement in the workspace. Host: Jo Dodds

Thu, April 10, 2025

Radio Show 585 AI, Economics, and the Future of Hiring What’s Really Going On”

Guest: Matt Burney Matt, a globally recognised thought leader with over 20 years of experience in talent strategy and recruitment technology, brings simple clarity to some complex issues, addressing such things as whether AI is truly revolutionising hiring or simply complicating the process. They discuss the realities behind the so-called “skills gap,” explore how economic literacy (or the lack of it) can influence good and bad talent management, and examine the balance between automation fears and optimistic visions like Society 5.0. If you’re wondering how your organisation can practically navigate future hiring challenges without becoming overwhelmed by all the tech and change, this episode will offer actionable steps and strategic insights to prepare you effectively. Matt Burney is a Senior Strategic Advisor at Indeed and a recognised thought leader in the recruitment industry, with over 20 years of experience. He has worked both in-house, leading major global and APAC talent projects, and on the vendor side, giving him a unique, well-rounded perspective. Today, Matt’s work sits at the intersection of talent strategy, AI, and economics — helping organisations understand how technology, workforce trends, and economic forces shape talent pipelines and business performance. He is a regular keynote speaker, known for making complex ideas accessible and actionable for business leaders across the globe. Join us as we unravel the dynamic intersection of AI, economic trends, and workforce planning. Host: Andy Goram

Thu, April 03, 2025

Radio Show 584 Equity as the Foundation for a Thriving Workplace

Guest: Aang Lakey: Speaker, coach and advocate Aang Lakey (they/them) is an internationally recognized speaker, coach, and advocate specializing in the integration of leadership, equity, and consciousness to advance social change. With a background in social work, violence prevention, and organizational development, Aang equips leaders with tools to navigate challenges and foster equitable, collaborative environments. Aang brings a unique blend of lived experience and professional expertise to their work and advocates for integrating consciousness practices—such as reflexivity, intentionality, and congruence—into leadership to create equitable, human-centered workplaces. Many organizations talk about diversity and inclusion, but when engagement strategies aren’t built on equity, employees from marginalized groups often face invisible barriers to participation, contribution, and leadership. Leaders must go beyond policy-based DEI efforts and focus on everyday practices that foster a culture of inclusion. This includes recognizing the intersectionality of employee experiences and how factors like race, gender, neurodiversity, and socioeconomic background shape engagement. When leaders become conscious of these dynamics, they can create more adaptive and supportive environments where employees feel seen and valued. Join us as we discuss how factors like race, gender, neurodiversity and socioeconomic background shape engagement. Host: Jo Moffatt

Fri, March 28, 2025

Radio Show 583 The Importance of Employee Safety

Guest: Kelly Meerbott: TEDx Speaker and Author of From Burnout to Bliss Kelly Meerbott is an acclaimed TEDx and keynote speaker, author, podcast host, and award-winning certified leadership expert. With a unique trauma-informed approach and PTSD training, Kelly has transformed the leadership landscape for hundreds of C-suite and senior executives, and more than 400 high-ranking military officers. Her proven strategies help 90% of her clients overcome burnout, become more resilient, and achieve their goals. She holds multiple coaching certifications in Human & Organizational Transformation, Unconscious Bias, Leadership, cognitive therapy, and communications. Kelly’s insights on burnout are featured in her bestselling book From Burnout to Bliss and her latest release Meerbott’s Fables. In this episode, we will be exploring the importance of employee psychological safety in an organization and its impact on the bottom line – employee attrition is a key area of impact. High attrition levels can be costly for organizations, and psychological safety is pivotal in reducing turnover rates. We will explore why psychological safety is crucial for the success of any organization, how it affects attrition, and how fostering it can lead to tangible, positive business results. Join us as we discuss why psychological safety is crucial for the success of any organization. Host: Andy Goram

Thu, March 20, 2025

Radio Show 582 Working with your Internal Influencers

Guests: Jason Anthoine: Strategic Consultant Jason Anthoine is a globally recognized leader in internal communications, employee experience and culture change. With over 35 years of experience, he understands how to reach employees where they already are by communicating with them the way they want. His passion for reaching hard-working, blue collar employees was inspired by his father, who worked as an assembly line foreman in a school bus factory and embodied the values Jason teaches today. Jason has worked with hundreds of companies with hundreds of thousands of employees, guiding them to reimagine their internal communications strategies to shape and shine their workplace cultures. By listening to and acting on the voice of employees, Jason’s work improves both workplace culture and marketplace results. Your employees’ work life is his life’s work. And he isn’t afraid to get his hands dirty to see it done right. Join us as we discuss how to identify and work with your company’s untapped internal influencers, the ones everyone goes to for the “meeting after the meeting Host: Jo Moffatt

Thu, March 13, 2025

Radio Show 581: Why Poor Employee Engagement is a Leadership Problem

Guests: Roger Gerard: Owner of Sloan & Gerard Consulting and Author Dr. Roger A. Gerard is the owner of Sloan & Gerard Consulting, a private consulting practice serving executives and boards in strategic planning, operational planning, executive coaching, and management development. He also specializes in process improvement, and the use of lean methodologies in bringing about significant and measurable organizational improvement. He is the former Chief Learning Officer for ThedaCare, an integrated healthcare delivery system, retiring from that position in 2014 after 23 years in that role. Dr. Gerard has a 52-year career history leading executive and management development initiatives, in both large and small organizational environments. His work has been primarily within the healthcare industry, but he has also spent a quarter of his career consulting in manufacturing and service industries nationwide. In addition, he is a creative photographer, and provides help to his wife Debra in her fine art business. Previously, Dr. Gerard served as Vice President of Northern Michigan Hospitals and as theDirector of Organizational Development. Before joining NMH, he was Creative Manager for Quality Systems for Sandy Corporation where he consulted with major clients (Burroughs, IBM, General Motors, Hyatt, etc.) on systemic leadership development and quality improvement projects. Dr. Gerard is the author of Owning the Room: Leading with Mind, Heart and Spirit to Make Extraordinary Choices in a Demanding World and the forthcoming title, Lead With Purpose: Reignite Passion and Engagement For Professionals in Crisis. He also co-authored On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry. Dr. Gerard has presented at numerous national conferences and locally throughout Wisconsin and Michigan on leadership and lean in the healthcare industry. He earned his Ph.D. in Management and Applied Decision Sciences from Walden University in 2001. Join us as we discuss how leaders can cull the cynics, apathetics and naysayers Host: Andy Goram

Thu, March 06, 2025

Radio Show 580 Business Growth, Leadership, and Personal Development

Thu, February 27, 2025

Radio Show 579: Revolutionise Your Workplace

Guests: Emma Bridger Despite 20 plus years of focusing on employee engagement, we have seen little improvement – according to some studies employees are actually less engaged today than they have ever been! Why? Because we need to focus on intentionally designing experiences that deliver engagement, rather than focusing on engagement as an end in its own right. This starts by asking and understanding what a great EX looks and feels like. In this session, Emma Bridger and Lee Smith, share the findings of People Lab research spanning more than 15 years which answers that seemingly simple question, along with a simple, practical, but powerful tool that will enable you to discover what will make the difference in your own organisation Bought to life with real world stories about what makes a great experience at work and informed by robust research and the cutting-edge EX thinking, you’ll leave this session with a clear understanding of the components of great EX and a powerful approach you can deploy to kick-start your organisation’s journey towards it. The world of work has changed – we’re now in the era of EX and we invite you to come along to this session as we share the tools and insights to transform workplaces into vibrant hubs of excellence. Join us as we discuss why engagement levels are still struggling—or even declining Host: Jo Dodds

Thu, February 20, 2025

Radio Show 578: Lead with Passion and Elevate Your Team

Guest: Joel Zeff: Author and Speaker Joel Zeff creates energy. His spontaneous humor and vital messages have thrilled audiences for more than 25 years. As a national speaker, work culture expert, author, and humorist, Joel captivates audiences with a unique blend of hilarious improvisational comedy and essential ideas on work and life. He has shared his experience and insight on collaboration, leadership, change, communication, innovation, fun and passion at more than 2,500 events. His book, “Make the Right Choice: Lead with Passion, Elevate Your Team, and Unleash the Fun at Work”, is consistently listed as one of the top work/life balance books on Amazon. He has appeared on CNBC and featured in the Dallas Morning News, Houston Chronicle, The Kansas City Star, and many other media outlets. In this episode, he will be talking about his book ‘Make the Right Choice: Lead with Passion, Elevate Your Team, and Unleash the Fun at Work’, in which he delivers a unique, interactive, humorous, and highly entertaining blueprint to create a new approach to work that is inspiring, fun, and infinitely more effective. Filled with self-contained chapters that will make you laugh and nod your head in agreement, this book has everything readers need to increase engagement, communicate more effectively, and create a positive and successful work environment. Join us as we discuss unleashing fun at work. Host: Jo Moffatt

Wed, February 12, 2025

Radio Show 577: Where to Find our Previous Shows

A short show this week as my guest didn’t arrive but I took the opportunity to explain where the other five hundred and seventy odd shows are, if you’re new to us! Go to engageforsuccess.org or you can find us on your podcast app. Host: Jo Dodds

Thu, February 06, 2025

Radio Show 576: Inspiring People and Workplaces to Thrive – EFS Meets John Amaechi OBE

Guest: John Amaechi OBE EFS’s mission is ‘inspiring people and workplaces to thrive’, and John’s work is dedicated to creating high-performance, ethical workplace cultures. We will explore our common ground and the role that values can play in driving the behaviours that create successful organisations, the importance of culture and a people-centric environment as well as what can get in the way of creating a positive working environment. Professor John Amaechi OBE is a respected organisational psychologist, and the Leadership Transformation Expert at APS Intelligence LTD, the consultancy he founded in 2006. Recognised as an influential thinker in HR, John is a Professor of Leadership at the University of Exeter Business School in the UK and a Fellow of the Institute of Science and Technology. He’s the author of the New York Times and the Sunday Times bestselling leadership book, The Promises of Giants. John is a non-executive director of a FTSE 250 company, was a 10-year director of the UK’s largest healthcare organisation and a board adviser for several FTSE 100 organisations in the financial, legal and professional services, technology, publishing, engineering and retail sectors. Host: Jo Moffatt

Thu, January 30, 2025

Radio Show 575: Fall in Love With Your Life!

Guest: Victoria Dioh: Founder Victoria Dioh is an African Oracle (an intuit and healer). She helps leaders who have sacrificed their personal fulfilment for professional success, fall in love with life. As a result, they enhance their wellbeing and wealth by up to 750% or more. Before surrendering to her purpose, Victoria managed some of the country’s most high-profile initiatives such as MPs Expenses IT Infrastructure and Olympics 2012 Red Route. She is also an international speaker, gracing the stages from Tony Robbins in Tenerife to stages in Africa. Victoria strongly believes that everyone is born with a purpose (a reason for being on this earth) and that your intuition will help you to embody your purpose, pivoting a life full of clarity, confidence and clarity! Join us as we discuss enhancing your wellbeing AND your wealth. Host: Andy Goram

Fri, January 24, 2025

Radio Show 574: Inspiring a Wave of Positive Transformation

Guest: Robin Nathaniel: TEDx Speaker | Social Media Leader Robin Nathaniel has a story of resilience, creativity, and reinvention. Beginning his career as a musician, Robin’s artistic roots laid a unique foundation for his journey. This experience in music, with its emphasis on connection and storytelling, naturally paved the way for his transition into the professional world of social media. By day, he advances marketing initiatives for local government while also serving mission-driven organizations through his independent agency. By night, he transforms into a passionate NBA analyst for Bleav Network and previously worked with NBC Sports. A proud husband and two-time dad, Robin’s life has also been shaped by significant loss—the passing of his mother and brother. He reshapes his struggles into pathways of self-discovery, love, and insightful ideas, living by the motto: “Connect. Create. Contribute.” Through this lens, Robin aims to inspire a wave of positive transformation. Join us as we discuss resilience, creativity and reinvention. Host: Jo Moffatt

Wed, January 15, 2025

Radio Show #573: Employee Engagement in the NHS

Guest: Matthew Winn, Chief Executive, Cambridgeshire Community Services NHS Trust and Norfolk Community Health & Care NHS Trust. Matthew Winn has been the NHS England national director for Community Health leading on virtual wards, NHS Long Term Plan for older people and integration with social care. He continues to advise NHSE England and the Government on intermediate care and rehabilitation. On behalf of partners, he is the senior responsible officer across Bedfordshire and Luton for community health and integrated discharge and chairs the children and young people partnership in Cambridgeshire and Peterborough and is a core member of the Board developing the children's physical and mental health services across Norfolk. Previously he has chaired the regional research collaborative board (NIHR), founded and was the first chair of the Community Network (NHS Providers and NHS Confederation) and has been a member of the NHS Employers policy Board, Outside of work he can be found pounding his way around a real tennis court and providing support to Cambridge United Community Trust as a trustee. Join us as we discuss employee engagement in the NHS. Host: Jo Dodds

S2025 E573 · Mon, January 13, 2025

Radio Show #573: Employee Engagement in the NHS

Guest: Matthew Winn, Chief Executive, Cambridgeshire Community Services NHS Trust and Norfolk Community Health & Care NHS Trust. Matthew Winn has been the NHS England national director for Community Health leading on virtual wards, NHS Long Term Plan for older people and integration with social care. He continues to advise NHSE England and the Government on intermediate care and rehabilitation. On behalf of partners, he is the senior responsible officer across Bedfordshire and Luton for community health and integrated discharge and chairs the children and young people partnership in Cambridgeshire and Peterborough and is a core member of the Board developing the children's physical and mental health services across Norfolk. Previously he has chaired the regional research collaborative board (NIHR), founded and was the first chair of the Community Network (NHS Providers and NHS Confederation) and has been a member of the NHS Employers policy Board, Outside of work he can be found pounding his way around a real tennis court and providing support to Cambridge United Community Trust as a trustee. Join us as we discuss employee engagement in the NHS. Listen Live (Archive Available) Host: Jo Dodds

Wed, January 08, 2025

Radio Show #572: Navigating the Emotional Journey of a Merger or Acquisition

Guest: Jonathan Bennett: Advisor and Executive Coach In this episode, Jonathan will discuss how, when implementing major organizational changes such as mergers, leaders should be prepared for a full range of employee reactions–from denial, to excitement, to anger. For Jonathan, effective leadership through change properly acknowledges these emotions and engages in clear, frequent communication that explains both what will change and what will remain the same in the new organization. It’s a difficult time for many. Including the founders or owners or C Suite team–who are on their own emotional path of change. For some it’s the closing of a chapter, or the grief of letting go of something they nurtured for many years. For others, it’s a payday and a long-hoped-for ride into the sunset. Still others are about to work under a new regime. Knowing where each person is at, and why, is key for leaders at all levels. Join us as Jonathan unpacks this with stories and tactics grounded in his experience as a leader, founder who has exited, and sought-after executive coach. Jonathan Bennett is an advisor and executive coach for purpose-driven leaders who need help solving their organization’s toughest obstacles. With experience in urban, rural, remote, and First Nations communities, His coaching draws on 25 years of creativity and leadership success as a CEO, board member, and founder, and he is known for his deep-listening and his breakthrough solutions that create insights and new strategies. Join us as we discuss navigating the merger or acquisition of your company. Listen Live (Archive Available)

S2024 E572 · Mon, January 06, 2025

Radio Show #572: Navigating the Emotional Journey of a Merger or Acquisition

Guest: Jonathan Bennett: Advisor and Executive Coach In this episode, Jonathan will discuss how, when implementing major organizational changes such as mergers, leaders should be prepared for a full range of employee reactions–from denial, to excitement, to anger. For Jonathan, effective leadership through change properly acknowledges these emotions and engages in clear, frequent communication that explains both what will change and what will remain the same in the new organization. It’s a difficult time for many. Including the founders or owners or C Suite team–who are on their own emotional path of change. For some it’s the closing of a chapter, or the grief of letting go of something they nurtured for many years. For others, it’s a payday and a long-hoped-for ride into the sunset. Still others are about to work under a new regime. Knowing where each person is at, and why, is key for leaders at all levels. Join us as Jonathan unpacks this with stories and tactics grounded in his experience as a leader, founder who has exited, and sought-after executive coach. Jonathan Bennett is an advisor and executive coach for purpose-driven leaders who need help solving their organization’s toughest obstacles. With experience in urban, rural, remote, and First Nations communities, His coaching draws on 25 years of creativity and leadership success as a CEO, board member, and founder, and he is known for his deep-listening and his breakthrough solutions that create insights and new strategies. Join us as we discuss navigating the merger or acquisition of your company. Listen Live (Archive Available)

Wed, December 18, 2024

Radio Show 571: Top down, Newtonian Leadership is overrated

Guest: Dr Leandro Herrero: Chief Organisational Architect / Founder of The Chalfont Project, Author and International Speaker Even today, the focus on the exclusive power of leadership at the high ranks of the organisation prevails in the minds of employees, managers and leaders. We have collectively outsourced to them not just the responsibilities for visions and strategies but also role modelling, influence, authority and all sorts of powers. Middle management is just the middle man. The role of employees is to be engaged and have a voice. As caricatured as it may sound, the collective assumptions about workplaces are, consciously or not, well routed in this. But this emperor has no clothes. Dr. Leandro Herrero is the CEO of The Chalfont Project, a pioneering international firm of Organisational Architects specialising in large-scale behavioural and cultural transformation. Dr. Herrero, a psychiatrist by training and profession, is the founder of the ground-breaking methodology of Viral Change™. He has authored several influential books on mobilising change, including Viral Change™, Homo Imitans, and The Flipping Point. He bridges behavioural science with hands-on strategies to create lasting, real-world impact, his work has consistently shaped the landscape of leadership and organizational dynamics across sectors. Join us as we discuss the key to employee engagement and culture change. Read Dr Herrero's latest blog on Engage for Success website here. Host: Jo Moffatt

S2024 E571 · Mon, December 16, 2024

Radio Show 571: Top down, Newtonian Leadership is overrated

Guest: Dr Leandro Herrero: Chief Organisational Architect / Founder of The Chalfont Project, Author and International Speaker Even today, the focus on the exclusive power of leadership at the high ranks of the organisation prevails in the minds of employees, managers and leaders. We have collectively outsourced to them not just the responsibilities for visions and strategies but also role modelling, influence, authority and all sorts of powers. Middle management is just the middle man. The role of employees is to be engaged and have a voice. As caricatured as it may sound, the collective assumptions about workplaces are, consciously or not, well routed in this. But this emperor has no clothes. Dr. Leandro Herrero is the CEO of The Chalfont Project, a pioneering international firm of Organisational Architects specialising in large-scale behavioural and cultural transformation. Dr. Herrero, a psychiatrist by training and profession, is the founder of the ground-breaking methodology of Viral Change™. He has authored several influential books on mobilising change, including Viral Change™, Homo Imitans, and The Flipping Point. He bridges behavioural science with hands-on strategies to create lasting, real-world impact, his work has consistently shaped the landscape of leadership and organizational dynamics across sectors. Join us as we discuss the key to employee engagement and culture change. Read Dr Herrero's latest blog on Engage for Success website here. Listen Live (Archive Available) Host: Jo Moffatt

Fri, December 13, 2024

Radio Show 570: Creating the Wellbeing Hospital

Guest: Sharon Mahli: Chief People Officer, NHS As Chief People Officer, Sharon’s vision is for a healthy, resilient, capable and flexible workforce. Sharon is focused on empowering staff at the Royal Orthopaedic Hospital NHS Foundation Trust to learn, lead, innovate and collaborate in a culture that is inclusive, wellbeing-focussed and patient-centred. From our induction programme for new starters, to practical things like dedicated wellbeing spaces in the Trust and undertaking wellbeing conversations, colleagues feel well supported with their physical and mental health and wellbeing. With a focus on bringing our authentic selves to work, Sharon is helping to create an environment where staff feel valued, supported and empowered. Sharon Malhi joined the Royal Orthopaedic Hospital NHS Foundation Trust in April 2019 and has worked as a Senior HR Professional for over 15 years. Sharon is an Alumni of the NHS HR Graduate Management Training Scheme and gained her membership of the CIPD in 2008 following successful completion of her Post Graduate Diploma, going on to complete her MA in Human Resources in 2015. Her experience includes service within the public, private and voluntary sectors where she has led on Organisational Development, Learning and Development, Human Resources and Business Development initiatives and she is also a qualified coach and mentor. She is a Trustee for Victoria Academies Trust and is Joint Senior Responsible Officer for the Leadership and Inclusion workstream across the Birmingham and Solihull Integrated Care System. Sharon was born in Bradford, grew up in Leeds and moved to the West Midlands in 2006. Join us as we discuss a healthy, resilient, capable and flexible workforce. Host: Jo Dodds

S2024 E570 · Mon, December 09, 2024

Radio Show 570: Creating the Wellbeing Hospital

Guest: Sharon Mahli: Chief People Officer, NHS As Chief People Officer, Sharon’s vision is for a healthy, resilient, capable and flexible workforce. Sharon is focused on empowering staff at the Royal Orthopaedic Hospital NHS Foundation Trust to learn, lead, innovate and collaborate in a culture that is inclusive, wellbeing-focussed and patient-centred. From our induction programme for new starters, to practical things like dedicated wellbeing spaces in the Trust and undertaking wellbeing conversations, colleagues feel well supported with their physical and mental health and wellbeing. With a focus on bringing our authentic selves to work, Sharon is helping to create an environment where staff feel valued, supported and empowered. Sharon Malhi joined the Royal Orthopaedic Hospital NHS Foundation Trust in April 2019 and has worked as a Senior HR Professional for over 15 years. Sharon is an Alumni of the NHS HR Graduate Management Training Scheme and gained her membership of the CIPD in 2008 following successful completion of her Post Graduate Diploma, going on to complete her MA in Human Resources in 2015. Her experience includes service within the public, private and voluntary sectors where she has led on Organisational Development, Learning and Development, Human Resources and Business Development initiatives and she is also a qualified coach and mentor. She is a Trustee for Victoria Academies Trust and is Joint Senior Responsible Officer for the Leadership and Inclusion workstream across the Birmingham and Solihull Integrated Care System. Sharon was born in Bradford, grew up in Leeds and moved to the West Midlands in 2006. Join us as we discuss a healthy, resilient, capable and flexible workforce. Listen Live (Archive Available) Host: Jo Dodds

Wed, December 04, 2024

Radio Show 569 Utilising Humanised Technology to Improve Employees’ Psychologic

Guest: Abeer Albashiti: Founder of Larimar Abeer Albashiti is the founder of Larimar, a startup that aims to fuel empathy through AI, coaching, and mentoring. She is a mentor at Bridge for Billions and brinc accelerators. Before being Larimar’s founder, Abeer was an instructor at Luminous Education and was responsible for delivering social science courses for less advantaged students like refugees. Abeer was a researcher at Jordan University of Science and Technology (JUST), before joining Luminous Education, where she was responsible for building an emotional induction lab and managing all tasks related to emotion detection research. She worked as a logistics professional at Philadelphia University and was responsible for students’ course plans and schedules. Also worked at Aspire.net Services as a quality assurance analyst and was responsible for reporting bugs, and defining pitfalls scenarios. Abeer earned a fellowship in innovation and leadership from the UK’s Royal Academy of Engineering, and a TechWomen fellowship from the US’s Institute of International Education (IIE). And, she holds a master’s degree in electrical engineering. She’ll be sharing how we utilise humanised technology to improve employees’ psychological safety that affect their engagement on all fronts. Our holistic wellbeing boosting model will be discussed and how organisations can adopt it to build their own and then the correlation with employees’ engagement and satisfaction will be elaborated. Join us as we discuss how organisations can build their own holistic well-being boosting model. Host: Jo Moffatt

S2024 E569 · Mon, December 02, 2024

Radio Show 569: Utilising Humanised Technology to Improve Employees’ Psychologic

Guest: Abeer Albashiti: Founder of Larimar Abeer Albashiti is the founder of Larimar, a startup that aims to fuel empathy through AI, coaching, and mentoring. She is a mentor at Bridge for Billions and brinc accelerators. Before being Larimar’s founder, Abeer was an instructor at Luminous Education and was responsible for delivering social science courses for less advantaged students like refugees. Abeer was a researcher at Jordan University of Science and Technology (JUST), before joining Luminous Education, where she was responsible for building an emotional induction lab and managing all tasks related to emotion detection research. She worked as a logistics professional at Philadelphia University and was responsible for students’ course plans and schedules. Also worked at Aspire.net Services as a quality assurance analyst and was responsible for reporting bugs, and defining pitfalls scenarios. Abeer earned a fellowship in innovation and leadership from the UK’s Royal Academy of Engineering, and a TechWomen fellowship from the US’s Institute of International Education (IIE). And, she holds a master’s degree in electrical engineering. She’ll be sharing how we utilise humanised technology to improve employees’ psychological safety that affect their engagement on all fronts. Our holistic wellbeing boosting model will be discussed and how organisations can adopt it to build their own and then the correlation with employees’ engagement and satisfaction will be elaborated. Join us as we discuss how organisations can build their own holistic well-being boosting model. Listen Live (Archive Available) Host: Jo Moffatt

Wed, November 27, 2024

Radio Show 568 : The Seven Action Principles for Building and Regenerating Teams

Guest: James Scouller: Executive Coach and Author Did you know that research shows 75% of business teams fail? We struggle to form teams. Why do we find team building so hard? This question has driven James Scouller, an executive coach and celebrated author, throughout his 45-year career. Having led three international companies as CEO for 11 years, he founded The Scouller Partnership in 2004 – an executive coaching practice near London focused on growing leaders and building teams. James stands out in his field. Why? Because, unusually, he holds two postgraduate coaching qualifications, has undergone four years deep training in applied psychology (meaning he had to work on selfmastery), he’s had firsthand experience of the pressures of leadership, and written four books. James’s latest work is the trilogy, How To Build Winning Teams Again And Again. It’s the first series of handbooks to explain the psychology, action principles and roadmaps behind team success. Book #1 explains what you need to KNOW about teams and their psychology. Book #2 outlines what you need to DO to build teams that last. Book #3 explains HOW to apply Book #2’s models and tools in different scenarios. So the sequence is Theory – Practical – Applied. Join us as we discuss the 7 actions for building and regenerating teams. Host: Andy Goram

S2024 E568 · Mon, November 25, 2024

Radio Show 568 : The Seven Action Principles for Building and Regenerating Teams

Guest: James Scouller: Executive Coach and Author Did you know that research shows 75% of business teams fail? We struggle to form teams. Why do we find team building so hard? This question has driven James Scouller, an executive coach and celebrated author, throughout his 45-year career. Having led three international companies as CEO for 11 years, he founded The Scouller Partnership in 2004 – an executive coaching practice near London focused on growing leaders and building teams. James stands out in his field. Why? Because, unusually, he holds two postgraduate coaching qualifications, has undergone four years deep training in applied psychology (meaning he had to work on selfmastery), he’s had firsthand experience of the pressures of leadership, and written four books. James’s latest work is the trilogy, How To Build Winning Teams Again And Again. It’s the first series of handbooks to explain the psychology, action principles and roadmaps behind team success. Book #1 explains what you need to KNOW about teams and their psychology. Book #2 outlines what you need to DO to build teams that last. Book #3 explains HOW to apply Book #2’s models and tools in different scenarios. So the sequence is Theory – Practical – Applied. Join us as we discuss the 7 actions for building and regenerating teams. Listen Live (Archive Available) Host: Andy Goram

Wed, November 20, 2024

Radio Show 567 : Owning and Elevating Your Work Experience

Guest: Elizabeth Lotardo: Author of ‘Leading Yourself’. Elizabeth Lotardo is a consultant, writer, and online instructor who helps organizations drive emotional engagement. Her new book, Leading Yourself, has been called a refreshingly candid playbook that helps you create a work experience worth loving, right now. With an undergraduate degree in advertising from Boston University and a Master’s in Industrial and Organizational Psychology, Elizabeth works with senior leaders, frontline managers, and entry-level teammates to create more purpose-driven work experiences. Her clients include Salesforce, DraftKings, Hilton, and numerous Berkshire Hathaway organizations. She is also a popular LinkedIn Learning instructor who designs workshops on topics like Leading without Formal Authority, Finding Your Purpose at Work, and Leading Yourself. Elizabeth writes for Harvard Business Review and her work has been featured in The Wall Street Journal and on NPR. Leading Yourself is a guide to owning and elevating your work experience. With tips, watchouts, and funny stories, this book gives you the encouragement and tactics to up-level your career, even if you aren’t in your dream job. You’ll learn to manage your self-talk, find meaning in the mundane, optimize your time at work, and build relationships with the people who matter. Join us as we discuss strategies to overcome self-doubt, embrace change, and navigate uncertainty. Host: Jo Dodds

S2024 E567 · Mon, November 18, 2024

Radio Show 567 : Owning and Elevating Your Work Experience

Guest: Elizabeth Lotardo: Author of ‘Leading Yourself’. Elizabeth Lotardo is a consultant, writer, and online instructor who helps organizations drive emotional engagement. Her new book, Leading Yourself, has been called a refreshingly candid playbook that helps you create a work experience worth loving, right now. With an undergraduate degree in advertising from Boston University and a Master’s in Industrial and Organizational Psychology, Elizabeth works with senior leaders, frontline managers, and entry-level teammates to create more purpose-driven work experiences. Her clients include Salesforce, DraftKings, Hilton, and numerous Berkshire Hathaway organizations. She is also a popular LinkedIn Learning instructor who designs workshops on topics like Leading without Formal Authority, Finding Your Purpose at Work, and Leading Yourself. Elizabeth writes for Harvard Business Review and her work has been featured in The Wall Street Journal and on NPR. Leading Yourself is a guide to owning and elevating your work experience. With tips, watchouts, and funny stories, this book gives you the encouragement and tactics to up-level your career, even if you aren’t in your dream job. You’ll learn to manage your self-talk, find meaning in the mundane, optimize your time at work, and build relationships with the people who matter. Join us as we discuss strategies to overcome self-doubt, embrace change, and navigate uncertainty. Listen Live (Archive Available) Host: Jo Dodds

Wed, November 13, 2024

Radio Show 566 “The Art of Talking Turkey” Building Bridges Between Generations

Guest: Michelle Pascoe: Founder and CEO of Optimum Operating Procedures and Services Michelle Pascoe grew up on a Turkey farm in Australia and was educated at a bush school with one room, one teacher, and 10 students. However, nothing has kept Michelle from achieving the best and building one of Australia’s most respected training and research businesses, Optimum Operating Procedures and Services (OOPS). Michelle is excited to share with you; Her personal lessons in leadership after 30 years in business. The expectations and attitudes of each key demographic in the workplace – their values, communication style, work preferences, and motivations. How to equip teams with the skills and insights needed to unite a multigenerational team and create an inclusive workplace culture that celebrates generational diversity. How to unlock the strengths and potential of a multi-generational team and how to leverage the unique attributes of each generation for enhanced productivity in the workplace. Just as a turkey uses a distinctive “beep” to communicate effectively within a flock, communication within your multigenerational team needs to be clear, straightforward and meaningful to create memorable customer experiences”. Over the past 3 decades, Michelle has had the privilege of training teams from 18 – 82 years old and now that there are 4 generations in the workplace and 6 generations of customers the dynamic in how she creates memorable experiences and develop the leaders in her team to connect and communicate with their frontline team is critical for business success and growth. Join us as we discuss communication within your multi-generational team Host: Andy Goram

S2024 E566 · Mon, November 11, 2024

Radio Show 566: “The Art of Talking Turkey” Building Bridges Between Generations

Guest: Michelle Pascoe: Founder and CEO of Optimum Operating Procedures and Services Michelle Pascoe grew up on a Turkey farm in Australia and was educated at a bush school with one room, one teacher, and 10 students. However, nothing has kept Michelle from achieving the best and building one of Australia’s most respected training and research businesses, Optimum Operating Procedures and Services (OOPS). Michelle is excited to share with you;  Her personal lessons in leadership after 30 years in business. The expectations and attitudes of each key demographic in the workplace – their values, communication style, work preferences, and motivations.How to equip teams with the skills and insights needed to unite a multigenerational team and create an inclusive workplace culture that celebrates generational diversity.How to unlock the strengths and potential of a multi-generational team and how to leverage the unique attributes of each generation for enhanced productivity in the workplace. Just as a turkey uses a distinctive “beep” to communicate effectively within a flock, communication within your multigenerational team needs to be clear, straightforward and meaningful to create memorable customer experiences”. Over the past 3 decades, Michelle has had the privilege of training teams from 18 – 82 years old and now that there are 4 generations in the workplace and 6 generations of customers the dynamic in how she creates memorable experiences and develop the leaders in her team to connect and communicate with their frontline team is critical for business success and growth. Join us as we discuss communication within your multi-generational team Listen Live (Archive Available) Host: Andy Goram

Wed, November 06, 2024

Radio Show 565: KIND: The Quiet Power of Kindness at Work

Guest: Graham Allcott: Author, Speaker and Entrepreneur Graham is the author of multiple books, including the global bestseller How to Be a Productivity Ninja. His latest book, KIND: The Quiet Power of Kindness at Work, focuses on why organisations with kinder, more human-centred cultures are ultimately more successful. He is the founder of Think Productive, which since 2009 has been a professional development go-to for a variety of companies, including Amazon, British Airways, Disney, eBay, the British Red Cross and many more – and with offices in the UK, USA, Canada, Australia, New Zealand, the UAE and the Netherlands. It happens gently and quietly but leads to spectacular results. And it’s often thought that we have to choose between a kind working environment and a high-performing one. In the range of leadership skills, kindness is inherently quieter, more personal, harder to see – and yes, less interesting or cinematic than controversial tweets and ‘bullying boss’ behaviour. But the most successful leaders and organizations recognise that kindness builds empathy, trust and psychological safety, the cornerstones of so many desirable traits and outcomes in many businesses: more creativity; a better quality of decision-making; safer critical thinking; higher levels of staff loyalty, flexibility and retention; a heightened sense of engagement; and higher productivity and profitability. Join us as we discuss how kindness builds empathy, trust and psychological safety. Host: Jo Moffatt

S2024 E565 · Mon, November 04, 2024

Radio Show 565: KIND: The Quiet Power of Kindness at Work

Guest: Graham Allcott: Author, Speaker and Entrepreneur Graham is the author of multiple books, including the global bestseller How to Be a Productivity Ninja. His latest book, KIND: The Quiet Power of Kindness at Work, focuses on why organisations with kinder, more human-centred cultures are ultimately more successful. He is the founder of Think Productive, which since 2009 has been a professional development go-to for a variety of companies, including Amazon, British Airways, Disney, eBay, the British Red Cross and many more – and with offices in the UK, USA, Canada, Australia, New Zealand, the UAE and the Netherlands. It happens gently and quietly but leads to spectacular results. And it’s often thought that we have to choose between a kind working environment and a high-performing one. In the range of leadership skills, kindness is inherently quieter, more personal, harder to see – and yes, less interesting or cinematic than controversial tweets and ‘bullying boss’ behaviour. But the most successful leaders and organizations recognise that kindness builds empathy, trust and psychological safety, the cornerstones of so many desirable traits and outcomes in many businesses: more creativity; a better quality of decision-making; safer critical thinking; higher levels of staff loyalty, flexibility and retention; a heightened sense of engagement; and higher productivity and profitability. Join us as we discuss how kindness builds empathy, trust and psychological safety. Listen Live (Archive Available) Host: Jo Moffatt

Wed, October 30, 2024

Radio Show 564: Seven Practices Every CEO Needs to Master

Guest: Patrick Thean: CEO Coach and Bestselling Author Patrick is the bestselling author of Rhythm: How to Achieve Breakthrough Execution and Accelerate Growth, and now, he’s here to talk about his latest book, The Journey to CEO Success: 7 Practices for High Growth Leadership. This book distills over 20 years of his executive coaching experience, offering battle-tested strategies that helped companies like AvidXchange reach billion-dollar valuations. Patrick’s methods have been integrated into programs at EO/MIT and Cornell University, and his leadership tools have driven extraordinary success for many CEOs. In today’s conversation, we’ll unpack the seven practices every CEO needs to master, explore how to build world-class teams, and learn how to turn company culture into a competitive advantage. Get ready for some invaluable insights from one of the best in the business. Patrick, welcome to the show! Join us as we discuss how to turn company culture into a competitive advantage. Host: Jo Dodds

S2024 E564 · Mon, October 28, 2024

Radio Show 564: Seven Practices Every CEO Needs to Master

Guest: Patrick Thean: CEO Coach and Bestselling Author Patrick is the bestselling author of Rhythm: How to Achieve Breakthrough Execution and Accelerate Growth, and now, he’s here to talk about his latest book, The Journey to CEO Success: 7 Practices for High Growth Leadership. This book distills over 20 years of his executive coaching experience, offering battle-tested strategies that helped companies like AvidXchange reach billion-dollar valuations. Patrick’s methods have been integrated into programs at EO/MIT and Cornell University, and his leadership tools have driven extraordinary success for many CEOs. In today’s conversation, we’ll unpack the seven practices every CEO needs to master, explore how to build world-class teams, and learn how to turn company culture into a competitive advantage. Get ready for some invaluable insights from one of the best in the business. Patrick, welcome to the show! Join us as we discuss how to turn company culture into a competitive advantage. Listen Live (Archive Available) Host: Jo Dodds

Tue, October 22, 2024

Radio Show 563: How Do We Recruit The Next Generation of Staff?

Guest: Hannah Dannecker: Managing Partner of Better Together Group Hannah MacDonald Dannecker is here to connect. She connects companies to the employees they need. Candidates with the jobs they are desperate to get and people with the information they can use to help them make the best decisions they can. In this podcast episode, she will be sharing a lot of information about the next generation. How do we recruit and retain the next generation of staff when we will be at nearly 30% Gen Z employees in 2025. Are you ready? Let’s connect and figure out how to do it together. Join us as we discuss the next generation of recruitment Host: Jo Dodds

S2024 E563 · Mon, October 21, 2024

Radio Show 563: How Do We Recruit The Next Generation of Staff?

Guest: Hannah Dannecker: Managing Partner of Better Together Group Hannah MacDonald Dannecker is here to connect. She connects companies to the employees they need. Candidates with the jobs they are desperate to get and people with the information they can use to help them make the best decisions they can. In this podcast episode, she will be sharing a lot of information about the next generation. How do we recruit and retain the next generation of staff when we will be at nearly 30% Gen Z employees in 2025. Are you ready? Let’s connect and figure out how to do it together. Join us as we discuss the next generation of recruitment Listen Live (Archive Available) Host: Jo Dodds

Wed, October 16, 2024

Radio Show 562 : Navigating Workforce Transformation with Empathy

Monday 14th October 2024 Radio Show 562 : Navigating Workforce Transformation with Empathy Guest: Amy Bouque: Chief People Officer at Kelly Amy Bouque is passionate about helping people thrive both at work and in life. As Chief People Officer at Kelly, a global leader in strategic workforce solutions, she leads HR practices for over 5,000 full-time employees worldwide. Amy is committed to connecting people from all backgrounds with meaningful work that enriches their lives. She describes herself as an ally to all and focuses on driving Kelly’s success through transformative initiatives that empower employees to find their purpose and reach their full potential. Join us as we discuss navigating workforce transformation with empathy Host: Andy Goram

S2024 E562 · Mon, October 14, 2024

Radio Show 562 : Navigating Workforce Transformation with Empathy

Monday 14th October 2024 Radio Show 562 : Navigating Workforce Transformation with Empathy Guest: Amy Bouque: Chief People Officer at Kelly Amy Bouque is passionate about helping people thrive both at work and in life. As Chief People Officer at Kelly, a global leader in strategic workforce solutions, she leads HR practices for over 5,000 full-time employees worldwide. Amy is committed to connecting people from all backgrounds with meaningful work that enriches their lives. She describes herself as an ally to all and focuses on driving Kelly’s success through transformative initiatives that empower employees to find their purpose and reach their full potential.   Join us as we discuss navigating workforce transformation with empathy Listen Live (Archive Available) Host: Andy Goram

Wed, October 09, 2024

Radio Show 561: The Invisible Edge: Metacognition in Leadership

Guest: Steve Scanlon: Founder and CEO of Rewire The reason so many top leaders and executives turn to coaching is to effect change. They want different results, and know they need to act differently (and inspire their teams to act differently) to get them. But they are often unaware of the thoughts and feelings that lie beneath the surface, influencing their ability to make the necessary changes. Metacognition, then, becomes a powerful tool in this process, helping us to access, understand, and adjust what is happening below the line so we can change the actions we take to get the results we want. Steve Scanlon has dedicated over 30,000 hours to one-on-one coaching with business executives and other top performers, and has presented hundreds of workshops and keynote sessions to tens of thousands of people across the country. He is certified by the International Coaching Federation, has a certification in Interpersonal Neurobiology from the Mindsight Institute, and is a senior fellow at the Institute of Coaching. He is the founder and CEO of Rewire, a coaching and development company that helps companies, teams and individuals better understand how to make effective changes for radical improvement in their businesses and in their personal lives. Steve will bring to the podcast some practical ways to approach metacognition for different and better results, giving you the leadership edge. Join us as we discuss metacognition in leadership. Host: Andy Goram

S2024 E561 · Mon, October 07, 2024

Radio Show 561: The Invisible Edge: Metacognition in Leadership

Guest: Steve Scanlon: Founder and CEO of Rewire The reason so many top leaders and executives turn to coaching is to effect change. They want different results, and know they need to act differently (and inspire their teams to act differently) to get them. But they are often unaware of the thoughts and feelings that lie beneath the surface, influencing their ability to make the necessary changes. Metacognition, then, becomes a powerful tool in this process, helping us to access, understand, and adjust what is happening below the line so we can change the actions we take to get the results we want. Steve Scanlon has dedicated over 30,000 hours to one-on-one coaching with business executives and other top performers, and has presented hundreds of workshops and keynote sessions to tens of thousands of people across the country. He is certified by the International Coaching Federation, has a certification in Interpersonal Neurobiology from the Mindsight Institute, and is a senior fellow at the Institute of Coaching. He is the founder and CEO of Rewire, a coaching and development company that helps companies, teams and individuals better understand how to make effective changes for radical improvement in their businesses and in their personal lives. Steve will bring to the podcast some practical ways to approach metacognition for different and better results, giving you the leadership edge. Join us as we discuss metacognition in leadership. Listen Live (Archive Available) Host: Andy Goram

Thu, October 03, 2024

Radio Show 560 Empowering employees through wellbeing at Lipsy London

Guest: Anais Nebel: Group Culture and Communications Manager, Lipsy Anaïs is a culture leader and brand strategy expert, passionate about people empowerment. She leads culture and communications for Lipsy, a fashion and beauty group made up of 7 brands including Victoria’s Secret UK and Gap UK. Anaïs is known for creating out-of-the box engagement campaigns that create vibrant connections and bring the soul of a company to life. This special episode was recorded following Jo and Anais interview on stage at the 2024 Employee Engagement Summit at the Brewery in London and is hosted by Jo Moffatt, Engage for Success Advisory Board member and regular EFS radio show host. Engage for Success are media partners for Engage Business Media’s industry-leading events, including the Future of Work Conference and the Employee Engagement Summit. • The key drivers that led to Lipsy London taking action to add self-empowerment to their wellbeing strategy • Why Lipsy London decided to run a photoshoot initiative • Any challenges in getting employee buy-in • Highlighting the key results that have been seen following the photoshoot • What’s next for self-empowerment at Lipsy? • The achievements and impact that create the most pride Join us as we discuss how Lipsy London's recent wellbeing initiative empowered employees through self-confidence. Host: Jo Moffatt

S2024 E562 · Mon, September 30, 2024

Show no. 560 Empowering employees through wellbeing at Lipsy London

Guest: Anais Nebel: Group Culture and Communications Manager, Lipsy Anaïs is a culture leader and brand strategy expert, passionate about people empowerment. She leads culture and communications for Lipsy, a fashion and beauty group made up of 7 brands including Victoria’s Secret UK and Gap UK. Anaïs is known for creating out-of-the box engagement campaigns that create vibrant connections and bring the soul of a company to life. This special episode was recorded following Jo and Anais interview on stage at the 2024 Employee Engagement Summit at the Brewery in London and is hosted by Jo Moffatt, Engage for Success Advisory Board member and regular EFS radio show host. Engage for Success are media partners for Engage Business Media’s industry-leading events, including the Future of Work Conference and the Employee Engagement Summit. •    The key drivers that led to Lipsy London taking action to add self-empowerment to their wellbeing strategy •    Why Lipsy London decided to run a photoshoot initiative  •    Any challenges in getting employee buy-in •    Highlighting the key results that have been seen following the photoshoot •    What’s next for self-empowerment at Lipsy?  •    The achievements and impact that create the most pride Join us as we discuss how Lipsy London's recent wellbeing initiative empowered employees through self-confidence. Host: Jo Moffatt

Wed, September 25, 2024

Radio Show 559: Life’s Leadership Lessons

Guest: Niki Avraam: Founder of Howat Avraam Solicitors Niki Avraam stands at the forefront of a transformative movement in leadership and workplace evolution. A legal entrepreneur with a rich background in employment and discrimination law, Niki’s journey has been distinguished by litigating high-profile cases and founding the London law firm, Howat Avraam Solicitors. Her approach defies convention, challenging the established norms across various industries. Niki firmly believes that by instilling a sense of ownership in our roles, we become architects of our own careers, steering our organisations towards unprecedented success. A compelling keynote speaker on leadership mindset and future workforce issues, Niki offers a roadmap for reinvigorating professional engagement. Her concept of “Preferred Discomfort” encourages embracing growth beyond comfort zones, while her insights on the “Authenticity Trap” highlight the importance of versatility in discovering one’s true potential as a leader and innovator. In her “Leadership Lessons” series, Niki distills everyday experiences into leadership wisdom. In this episode, Niki invites listeners to explore leadership through the lens of life’s rich tapestry. She shares how everyday experiences, from the familial settings of a Greek Cypriot kitchen to the vibrant streets of Naples, offer profound leadership insights. By embracing these lessons, leaders can cultivate a deeply human, resilient, and adaptable approach to guiding others. Join us as we discuss life’s leadership lessons. Host: Jo Moffatt

S2024 E559 · Mon, September 23, 2024

Radio Show 559: Life’s Leadership Lessons

Guest: Niki Avraam: Founder of Howat Avraam Solicitors Niki Avraam stands at the forefront of a transformative movement in leadership and workplace evolution. A legal entrepreneur with a rich background in employment and discrimination law, Niki’s journey has been distinguished by litigating high-profile cases and founding the London law firm, Howat Avraam Solicitors. Her approach defies convention, challenging the established norms across various industries. Niki firmly believes that by instilling a sense of ownership in our roles, we become architects of our own careers, steering our organisations towards unprecedented success. A compelling keynote speaker on leadership mindset and future workforce issues, Niki offers a roadmap for reinvigorating professional engagement. Her concept of “Preferred Discomfort” encourages embracing growth beyond comfort zones, while her insights on the “Authenticity Trap” highlight the importance of versatility in discovering one’s true potential as a leader and innovator. In her “Leadership Lessons” series, Niki distills everyday experiences into leadership wisdom.  In this episode, Niki invites listeners to explore leadership through the lens of life’s rich tapestry. She shares how everyday experiences, from the familial settings of a Greek Cypriot kitchen to the vibrant streets of Naples, offer profound leadership insights. By embracing these lessons, leaders can cultivate a deeply human, resilient, and adaptable approach to guiding others. Join us as we discuss life’s leadership lessons. Listen Live (Archive Available) Host: Jo Moffatt

Tue, September 17, 2024

Radio Show 558: Creating Moments That Matter

Guest: Dan Buckley: CEO – Cognexo We’ve all heard the term customer experience, but what about Employee Experience (EX)? A game-changer for forward-thinking organisations, EX is now the future of thriving workplaces – with those who invest in it four times as profitable as those who don’t. Optimising pivotal points in the employee lifecycle from pre-boarding and onboarding through to offboarding and everything in between will attract top talent and ensure they stay. The stats around EX are a call to action for businesses. Invest in EX or get left behind. Dan has experience across Cyber Security, Digital Assets and other SaaS solutions. He has a total of 23 years’ experience in Enterprise Sales and Business Development with a primary focus around disruptive and innovative businesses at the start-up and scale up stage. Join us as we discuss why investing in employee experience pays off. Host: Jo Dodds

S2024 E558 · Mon, September 16, 2024

Radio Show 558: Creating Moments That Matter

Guest: Dan Buckley: CEO – Cognexo We’ve all heard the term customer experience, but what about Employee Experience (EX)? A game-changer for forward-thinking organisations, EX is now the future of thriving workplaces – with those who invest in it four times as profitable as those who don’t. Optimising pivotal points in the employee lifecycle from pre-boarding and onboarding through to offboarding and everything in between will attract top talent and ensure they stay. The stats around EX are a call to action for businesses. Invest in EX or get left behind. Dan has experience across Cyber Security, Digital Assets and other SaaS solutions. He has a total of 23 years’ experience in Enterprise Sales and Business Development with a primary focus around disruptive and innovative businesses at the start-up and scale up stage. Join us as we discuss why investing in employee experience pays off. Listen Live (Archive Available) Host: Jo Dodds

Wed, September 11, 2024

Radio Show 557: How Brand and Customer Alignment Impact Engagement

Guests: Niall Cluley & Andree Gowar Naill Cluley is a Chartered FCIPD and an expert in culture and performance, helping ambitious organisations and teams navigate through change and achieve sustainable performance and growth. As Managing Director at Dragonfish Consulting, Niall leads and supports the team across all areas including our proposition development and key client relationships. He ensures we stay ahead through our continued development in the field of culture and performance by linking our research and insight across multiple sectors with our experience to maximise findings and recommendations. Andree Gowar is an established consultant with over 25 years’ experience designing and delivering culture change and employee engagement strategies across a breadth of organisations. Andree leads a team of consultants working with clients to make culture change real and tangible by linking it to business performance and compliance. Andree is the driving force behind our independent research that proves the links between customers, brand and people and how our team of consultants apply this knowledge and data in support of achieving alignment for our clients and their teams. Join us as we discuss how measuring employee engagement, experience and culture differ.

S2024 E557 · Mon, September 09, 2024

Radio Show 557: How Brand and Customer Alignment Impact Engagement

Guests: Niall Cluley & Andree Gowar Naill Cluley is a Chartered FCIPD and an expert in culture and performance, helping ambitious organisations and teams navigate through change and achieve sustainable performance and growth. As Managing Director at Dragonfish Consulting, Niall leads and supports the team across all areas including our proposition development and key client relationships. He ensures we stay ahead through our continued development in the field of culture and performance by linking our research and insight across multiple sectors with our experience to maximise findings and recommendations. Andree Gowar is an established consultant with over 25 years’ experience designing and delivering culture change and employee engagement strategies across a breadth of organisations. Andree leads a team of consultants working with clients to make culture change real and tangible by linking it to business performance and compliance. Andree is the driving force behind our independent research that proves the links between customers, brand and people and how our team of consultants apply this knowledge and data in support of achieving alignment for our clients and their teams. Join us as we discuss how measuring employee engagement, experience and culture differ.

Thu, September 05, 2024

Radio Show 556: Enhancing Employee Engagement Through Play

Guest: Leanne Kilheeney Leanne Kilheeney is the Head of Engagement at Creative Marketing Agency Ear to the Ground. She has been with the Manchester-based agency for 12 years, during which she has held various creative and production roles working on campaigns for global brands such as Nike and PlayStation. In recent years, Leanne has transitioned her marketing and communication skills into an employee engagement role, helping the team to do the best work of their careers. Ear to the Ground specialises exclusively in the worlds of sports, esports, and gaming—sectors that resonate with Leanne’s passion for the power of play. She believes that play can significantly enhance employee engagement and business success. Leanne will share examples of how she has integrated this belief into her engagement strategies at Ear to the Ground. Join us as we discuss the power of play. Host: Jo Dodds

S2024 E556 · Mon, September 02, 2024

Radio Show 556: Enhancing Employee Engagement Through Play

Guest: Leanne Kilheeney Leanne Kilheeney is the Head of Engagement at Creative Marketing Agency Ear to the Ground. She has been with the Manchester-based agency for 12 years, during which she has held various creative and production roles working on campaigns for global brands such as Nike and PlayStation. In recent years, Leanne has transitioned her marketing and communication skills into an employee engagement role, helping the team to do the best work of their careers. Ear to the Ground specialises exclusively in the worlds of sports, esports, and gaming—sectors that resonate with Leanne’s passion for the power of play. She believes that play can significantly enhance employee engagement and business success. Leanne will share examples of how she has integrated this belief into her engagement strategies at Ear to the Ground. Join us as we discuss the power of play. Listen Live (Archive Available) Host: Jo Dodds

Wed, August 28, 2024

Radio Show 555: Your Cultural Balance Sheet: Keys to Creating an Environment

Guest: Christy Pretzinger Christy has grown WG Content from a modest freelance writing business into a nationally recognized healthcare content consultancy. Today, she’s proud of the work we do for clients all over the country. But her greatest accomplishment is the company’s culture, which rests on our four core values — empowered, curious, kind and fun. Under Christy’s strategic and visionary leadership, WG Content is a place where employees are appreciated, respected and recognized for their contributions. A company where people grow professionally while building a meaningful life outside of work. In short, an organization where everyone knows they matter. Christy is a popular podcast speaker and is co-author of the upcoming book “Your Cultural Balance Sheet: Keys to Creating an Environment Where People Can Thrive.” She’s also a long-time member of Entrepreneurs’ Organization (EO), a global nonprofit comprising business leaders from 65 countries. A strong believer in life-work balance, Christy makes time for fun. She enjoys travelling to faraway places, working on her golf game and staying fit by working out and hiking. A lifelong learner, she also dabbles in new hobbies such as calligraphy, drawing and attempting to learn new languages. Christy and her partner, Pete, have three adult children between them. They frequently wonder what possessed them to own four dogs, who are always underfoot. Join us as we discuss creating an environment where people can thrive. Host: Andy Goram

S2024 E555 · Mon, August 26, 2024

Radio Show 555: Your Cultural Balance Sheet: Keys to Creating an Environment

Guest: Christy Pretzinger Christy has grown WG Content from a modest freelance writing business into a nationally recognized healthcare content consultancy. Today, she’s proud of the work we do for clients all over the country. But her greatest accomplishment is the company’s culture, which rests on our four core values — empowered, curious, kind and fun. Under Christy’s strategic and visionary leadership, WG Content is a place where employees are appreciated, respected and recognized for their contributions. A company where people grow professionally while building a meaningful life outside of work. In short, an organization where everyone knows they matter. Christy is a popular podcast speaker and is co-author of the upcoming book “Your Cultural Balance Sheet: Keys to Creating an Environment Where People Can Thrive.” She’s also a long-time member of Entrepreneurs’ Organization (EO), a global nonprofit comprising business leaders from 65 countries. A strong believer in life-work balance, Christy makes time for fun. She enjoys travelling to faraway places, working on her golf game and staying fit by working out and hiking. A lifelong learner, she also dabbles in new hobbies such as calligraphy, drawing and attempting to learn new languages. Christy and her partner, Pete, have three adult children between them. They frequently wonder what possessed them to own four dogs, who are always underfoot. Join us as we discuss creating an environment where people can thrive. Listen Live (Archive Available) Host: Andy Goram

Wed, August 21, 2024

Radio Show 554: 5 Tips to Take the Stress out of Planning Events

Guest: Aaron Betesta: Laughtercise Have you ever been roped into planning a company event when it’s not part of your job role? Have you ever planned an event and 2-3 people have caused you a huge amount of stress? Have you ever had sleepless nights about overspending? It’s time to become less stressed and calmer while planning a company event by joining Aaron from Laughtercise for this podcast. Aaron will talk you through innovative company event planning research which includes why overspending, in most cases, doesn’t matter. Aaron has run Laughtercise, a team building brand, for three years. Laughtercise deliver fun team building sessions to 14,000 people all over the world and specialise in shaking up conferences and team events. With a background in company event planning, Aaron can support you in smashing any event you plan, all whilst sleeping peacefully at night! Join us as we discuss taking the stress out of planning events. Host: Jo Moffatt

S2024 E554 · Mon, August 19, 2024

Radio Show 554: 5 Tips to Take the Stress out of Planning Events

Guest: Aaron Betesta: Laughtercise Have you ever been roped into planning a company event when it’s not part of your job role? Have you ever planned an event and 2-3 people have caused you a huge amount of stress? Have you ever had sleepless nights about overspending? It’s time to become less stressed and calmer while planning a company event by joining Aaron from Laughtercise for this podcast. Aaron will talk you through innovative company event planning research which includes why overspending, in most cases, doesn’t matter. Aaron has run Laughtercise, a team building brand, for three years. Laughtercise deliver fun team building sessions to 14,000 people all over the world and specialise in shaking up conferences and team events. With a background in company event planning, Aaron can support you in smashing any event you plan, all whilst sleeping peacefully at night! Join us as we discuss taking the stress out of planning events. Listen Live (Archive Available) Host: Jo Moffatt

Thu, August 15, 2024

Radio Show 553 The Importance of Engagement

Guest: Ryne Sherman: Chief Science Officer, Hogan Assessment Systems Ryne’s research in personality has examined the role of personality in daily life, career pursuits and workplace performance, and the assessment and measurement of personality and individual differences. He is also an expert on modern approaches to personality assessment, including unobtrusive assessment, such as voice prosody, word use, and affective responses to stimuli. He is also an expert in data analytics, including the use of artificial intelligence and machine learning in conjunction with personality assessment. Prior to joining Hogan, Ryne was a professor of psychology at Texas Tech University and Florida Atlantic University, where he was recognized as the FAU College of Science Distinguished Teacher of the Year in 2013. His research on the psychological properties of situations and their interaction with personality was awarded federal support from the National Science Foundation, and in 2016 he was named a “Rising Star” by the Association for Psychological Science. In addition, he received the SAGE Young Scholars Award in 2018 for his research concerning person-situation transactions, and how people navigate their social worlds on a daily basis. Join us as we discuss the importance of engagement. Host: Jo Dodds

S2024 E553 · Mon, August 12, 2024

Radio Show 553: The Importance of Engagement

Guest: Ryne Sherman: Chief Science Officer, Hogan Assessment Systems Ryne’s research in personality has examined the role of personality in daily life, career pursuits and workplace performance, and the assessment and measurement of personality and individual differences. He is also an expert on modern approaches to personality assessment, including unobtrusive assessment, such as voice prosody, word use, and affective responses to stimuli. He is also an expert in data analytics, including the use of artificial intelligence and machine learning in conjunction with personality assessment. Prior to joining Hogan, Ryne was a professor of psychology at Texas Tech University and Florida Atlantic University, where he was recognized as the FAU College of Science Distinguished Teacher of the Year in 2013. His research on the psychological properties of situations and their interaction with personality was awarded federal support from the National Science Foundation, and in 2016 he was named a “Rising Star” by the Association for Psychological Science. In addition, he received the SAGE Young Scholars Award in 2018 for his research concerning person-situation transactions, and how people navigate their social worlds on a daily basis. Join us as we discuss the importance of engagement. Host: Jo Dodds

Thu, August 08, 2024

Radio Show #551 Calling All Volunteers (past, Present And Future)

Guest: Jo Moffatt We held a volunteer event this week and Jo and Andy will share the hightlights for you! We talked about some of the findings of our 2023 Employee Engagement Survey and Benchmarking Index. We mapped out our plans and priorities for the future - and highlighted where you can get involved. Whether your interest is in comms, organising events or developing your networks and partnerships there will be somewhere where we really need your help as we plan our precious volunteer resource in a way that works for everyone. Join us as we discuss our recent volunteer event. Host: Andy Goram

Fri, August 02, 2024

Radio Show #551: Calling all Volunteers (past, present and future)

Guest: Jo Moffatt We held a volunteer event this week and Jo and Andy will share the hightlights for you! We talked about some of the findings of our 2023 Employee Engagement Survey and Benchmarking Index. We mapped out our plans and priorities for the future - and highlighted where you can get involved. Whether your interest is in comms, organising events or developing your networks and partnerships there will be somewhere where we really need your help as we plan our precious volunteer resource in a way that works for everyone. Join us as we discuss our recent volunteer event. Host: Andy Goram

S2024 E551 · Mon, July 29, 2024

Radio Show #551: Calling all Volunteers (past, present and future)

Guest: Jo Moffatt We held a volunteer event this week and Jo and Andy will share the hightlights for you! We talked about some of the findings of our 2023 Employee Engagement Survey and Benchmarking Index. We mapped out our plans and priorities for the future - and highlighted where you can get involved. Whether your interest is in comms, organising events or developing your networks and partnerships there will be somewhere where we really need your help as we plan our precious volunteer resource in a way that works for everyone. Join us as we discuss our recent volunteer event. Host: Andy Goram

Fri, July 26, 2024

Radio Show #550: Igniting Change by Unlocking Creativity

Guest: Pauline McNulty: Principal and co-founder of Playfilled. Pauline is the Principal and co-founder of Playfilled, and knows what it’s like to navigate disruption and change whilst balancing people’s needs with meeting targets with her executive-level leadership experience spanning transformational change, risk and assurance. Pauline co-founded Playfilled to help forward-thinking businesses transform by filling their culture with purposeful play: the missing piece of the human performance puzzle. Like it or not, we’re all facing a change marathon and Playfilled’s ‘change fit’ clubs help ignite change by unlocking creativity, wellbeing and connectivity – individually and collectively. Join us as we discuss filling culture with purposeful play. Host: Jo Moffatt

S2024 E550 · Mon, July 22, 2024

Radio Show #550: Igniting Change by Unlocking Creativity

Guest: Pauline McNulty: Principal and co-founder of Playfilled. Pauline is the Principal and co-founder of Playfilled, and knows what it’s like to navigate disruption and change whilst balancing people’s needs with meeting targets with her executive-level leadership experience spanning transformational change, risk and assurance. Pauline co-founded Playfilled to help forward-thinking businesses transform by filling their culture with purposeful play: the missing piece of the human performance puzzle. Like it or not, we’re all facing a change marathon and Playfilled’s ‘change fit’ clubs help ignite change by unlocking creativity, wellbeing and connectivity – individually and collectively. Join us as we discuss filling culture with purposeful play. Listen Live (Archive Available) Host: Jo Moffatt

Fri, July 19, 2024

Radio Show 549: How Stories, Studies and Statistics Exploit Our Biases

Guest: Alex Edmans: Author of ‘May Contain Lies’. Alex Edmans is Professor of Finance at London Business School. Alex has a PhD from MIT as a Fulbright Scholar, and was previously a tenured professor at Wharton and an investment banker at Morgan Stanley. Alex has spoken at the World Economic Forum in Davos, testified in the UK Parliament, and given the TED talk What to Trust in a Post-Truth World and the TEDx talks The Pie-Growing Mindset and The Social Responsibility of Business with a combined 2.8 million views. He serves as non-executive director of the Investor Forum, on the World Economic Forum’s Global Future Council on Responsible Investing, on Royal London Asset Management’s Responsible Investment Advisory Committee, and on Novo Nordisk’s Sustainability Advisory Council. Alex’s book, Grow the Pie: How Great Companies Deliver Both Purpose and Profit, was a Financial Times Book of the Year and has been translated into nine languages, and he is a co-author of Principles of Corporate Finance (with Brealey, Myers, and Allen). He has won 25 teaching awards at Wharton and LBS and was named Professor of the Year by Poets & Quants in 2021. He is a Fellow of the Academy of Social Sciences. His latest book, May Contain Lies: How Stories, Statistics, and Studies Exploit Our Biases – And What We Can Do About It was published by Penguin Random House in April 2024. Join us as we discuss what to trust in a post-truth world Host: Jo Moffatt

S2024 E549 · Mon, July 15, 2024

Radio Show 549: How Stories, Studies and Statistics Exploit Our Biases

Guest: Alex Edmans: Author of ‘May Contain Lies’. Alex Edmans is Professor of Finance at London Business School. Alex has a PhD from MIT as a Fulbright Scholar, and was previously a tenured professor at Wharton and an investment banker at Morgan Stanley. Alex has spoken at the World Economic Forum in Davos, testified in the UK Parliament, and given the TED talk What to Trust in a Post-Truth World and the TEDx talks The Pie-Growing Mindset and The Social Responsibility of Business with a combined 2.8 million views. He serves as non-executive director of the Investor Forum, on the World Economic Forum’s Global Future Council on Responsible Investing, on Royal London Asset Management’s Responsible Investment Advisory Committee, and on Novo Nordisk’s Sustainability Advisory Council. Alex’s book, Grow the Pie: How Great Companies Deliver Both Purpose and Profit, was a Financial Times Book of the Year and has been translated into nine languages, and he is a co-author of Principles of Corporate Finance (with Brealey, Myers, and Allen). He has won 25 teaching awards at Wharton and LBS and was named Professor of the Year by Poets & Quants in 2021. He is a Fellow of the Academy of Social Sciences. His latest book, May Contain Lies: How Stories, Statistics, and Studies Exploit Our Biases – And What We Can Do About It was published by Penguin Random House in April 2024. Join us as we discuss what to trust in a post-truth world Listen Live (Archive Available) Host: Jo Moffatt

Wed, July 10, 2024

Radio Show #548 Workplace Culture, What Is It And Why Does It Matter

Special Guest: Dan Tocchini: Change Agent, Catalyst, Consultant, Coach Dan Tocchini has been helping leaders bring some more magic onto their teams for over 35 years. He has worked with executive teams from Interstate Batteries and ESPN, to Smarty Pants Vitamins and Impulse Space, as well as with non-profits like Homeboy Industries and Defy Ventures. Dan gives a no-fluff approach by helping transform leadership teams without any pixie dust – just courageous leadership, creative conflict resolution, and relevant restructuring. No conversation is too difficult, no situation too conflicted because a leader with a vision cannot be held hostage by circumstance or history. Join us as we discuss the number one reason why cultures don’t change. Host: TBC

S2024 E548 · Mon, July 08, 2024

Radio Show #548: Workplace Culture, What Is It And Why Does It Matter?

Special Guest: Dan Tocchini: Change Agent, Catalyst, Consultant, Coach Dan Tocchini has been helping leaders bring some more magic onto their teams for over 35 years. He has worked with executive teams from Interstate Batteries and ESPN, to Smarty Pants Vitamins and Impulse Space, as well as with non-profits like Homeboy Industries and Defy Ventures. Dan gives a no-fluff approach by helping transform leadership teams without any pixie dust – just courageous leadership, creative conflict resolution, and relevant restructuring. No conversation is too difficult, no situation too conflicted because a leader with a vision cannot be held hostage by circumstance or history. Join us as we discuss the number one reason why cultures don’t change. Listen Live (Archive Available) Host: TBC

Wed, July 03, 2024

Radio Show #547 Harnessing Employee-Driven Engagement

Guest: Christina Lewis: Gender Equity ERG Lead/Head of Global Rider Experience, Deliveroo Christina leads Deliveroo's Gender Equity Employee Resource Group alongside her role as Head Of Global Rider Experience. In her ERG role, Christina spearheaded the first woman-focused mentoring scheme, as well as introducing accelerate, Deliveroo's programme for high potential women. Christina leads a team of 10 ERG members, focusing on gender equity at Deliveroo. This special episode was recorded live on stage at the 2024 Employee Engagement Summit at the Brewery in London. It takes the form of a ‘Fireside Chat’ hosted by Jo Moffatt, Engage for Success Advisory Board member and regular EFS radio show host. Engage for Success are media partners for Engage Business Media’s industry-leading events, including the Future of Work Conference and the Employee Engagement Summit. Christina Lewis, Deliveroo’s Gender Equity ERG lead and award-winning ‘WiHTL Woman To Watch 2024’ explains how ERG groups can boost company culture & employee engagement, drive impact for underrepresented groups, give grassroot insight, as well as the pitfalls to avoid. Join us as we discuss how volunteer led employee resource groups help support company culture and employee proposition. Host: Jo Moffatt

S2024 E547 · Mon, July 01, 2024

Radio Show #547: Harnessing Employee-Driven Engagement

Guest: Christina Lewis: Gender Equity ERG Lead/Head of Global Rider Experience, Deliveroo Christina leads Deliveroo's Gender Equity Employee Resource Group alongside her role as Head Of Global Rider Experience. In her ERG role, Christina spearheaded the first woman-focused mentoring scheme, as well as introducing accelerate, Deliveroo's programme for high potential women. Christina leads a team of 10 ERG members, focusing on gender equity at Deliveroo. This special episode was recorded live on stage at the 2024 Employee Engagement Summit at the Brewery in London. It takes the form of a ‘Fireside Chat’ hosted by Jo Moffatt, Engage for Success Advisory Board member and regular EFS radio show host. Engage for Success are media partners for Engage Business Media’s industry-leading events, including the Future of Work Conference and the Employee Engagement Summit. Christina Lewis, Deliveroo’s Gender Equity ERG lead and award-winning ‘WiHTL Woman To Watch 2024’ explains how ERG groups can boost company culture & employee engagement, drive impact for underrepresented groups, give grassroot insight, as well as the pitfalls to avoid. Join us as we discuss how volunteer led employee resource groups help support company culture and employee proposition. Host: Jo Moffatt

Tue, June 25, 2024

Radio Show #546 How to Inspire Employees Who Are Not Motivated

Guest: Kim Ades: Founder of Mind Coaching Kim Ades is the Founder of Frame of Mind Coaching™️. Recognized as a pioneer in the field of leadership coaching and thought mastery, Kim uses her unique philosophy and quirky coaching style to help leaders shift their thinking to achieve extraordinary results. Author, speaker, entrepreneur, coach, and mom of five, Kim’s claim to fame is teaching her powerful coaching process to leaders & executives worldwide. Tune in as Kim shares how to retain your team, how to lead them effectively and provide sustainable support, as well as how to inspire employees who are not motivated. Join us as we discuss how to motivate those who are not motivated! Host: Jo Dodds

S2024 E546 · Mon, June 24, 2024

Radio Show #546: How to Inspire Employees Who Are Not Motivated

Guest: Kim Ades: Founder of Mind Coaching Kim Ades is the Founder of Frame of Mind Coaching™️. Recognized as a pioneer in the field of leadership coaching and thought mastery, Kim uses her unique philosophy and quirky coaching style to help leaders shift their thinking to achieve extraordinary results. Author, speaker, entrepreneur, coach, and mom of five, Kim’s claim to fame is teaching her powerful coaching process to leaders & executives worldwide. Tune in as Kim shares how to retain your team, how to lead them effectively and provide sustainable support, as well as how to inspire employees who are not motivated. Join us as we discuss how to motivate those who are not motivated! Listen Live (Archive Available) Host: Jo Dodds

Wed, June 19, 2024

Radio Show #545 Why Communicators Should Have Personality and be Proud of it!

Special Guest: May Holloway May is an award-winning and transformational Internal Communications leader with a proven track record of consistently exceeding stakeholder expectations and organisational objectives. In three years at the British Transport Police she transformed Internal Comms and delivered measurable change. Recognised as an inspirational and strategic thought leader by colleagues and wider industry. Extensive experience in building high-performing teams at pace, aligning work to best practice, creating compelling content and campaigns – all with the goal to make people feel informed, connected and purposeful. Join us as we discuss why communicators should have personality! Host: Jo Moffatt

S2024 E545 · Mon, June 17, 2024

Radio Show #545: Why Communicators Should Have Personality and be Proud of it!

Special Guest: May Holloway May is an award-winning and transformational Internal Communications leader with a proven track record of consistently exceeding stakeholder expectations and organisational objectives. In three years at the British Transport Police she transformed Internal Comms and delivered measurable change. Recognised as an inspirational and strategic thought leader by colleagues and wider industry. Extensive experience in building high-performing teams at pace, aligning work to best practice, creating compelling content and campaigns – all with the goal to make people feel informed, connected and purposeful. Join us as we discuss why communicators should have personality! Listen Live (Archive Available) Host: Jo Moffatt

Wed, June 12, 2024

Radio Show #544: The Four Enablers

With a guest cancelling at the last minute, host Andy Goram, takes the opportunity to refresh the importance of the 4 enablers and lays a fresh challenge at the feet of the Engage For Success Radio Show listeners.

S2024 E544 · Mon, June 10, 2024

Radio Show #544: The Four Enablers

With a guest cancelling at the last minute, host Andy Goram, takes the opportunity to refresh the importance of the 4 enablers and lays a fresh challenge at the feet of the Engage For Success Radio Show listeners.

S2024 E544 · Mon, June 10, 2024

Radio Show #544: Trends and Innovations in Small Businesses.

Special Guest: Marshall Darr: Co-Founder and CEO of StretchDollar Marshall Darr is the co-founder and Chief Executive Officer of StretchDollar, a health benefits startup based in San Francisco, California, and Philadelphia, PA. Before co-founding StretchDollar, Marshall spent the last decade helping to make work better for small businesses, first as Head of Lifecycle Marketing for the payroll service company, Gusto, and more recently as VP of Marketing and Partnerships, for Decent, a health insurance startup he helped launch. Marshall learned early in his career the challenges that small business owners face, having found a startup in the real estate industry, and he can’t think of a more important focus than making it possible for more small business owners to take care of their people, the mission behind StretchDollar. Join us as we discuss trends and innovations in small businesses Listen Live (Archive Available) Host: Andy Goram

Wed, June 05, 2024

Radio Show #543: Leadership, Organizational Culture, and Technology

Guest: James Lawrence: CEO of Happy Companies James Lawrence is a seasoned tech executive and serial entrepreneur with a passion for cultivating great workplaces and empowering people. At 48, he’s the co-founder and CEO of Happy Companies, a startup that uses technology to revolutionize the way organizations encourage improved communication, collaboration, and engagement with their employees. But his journey to leadership wasn’t straightforward. Early in his career, James learned the hard way that authority doesn’t come from a title; it comes from genuinely understanding and connecting with your team. With a background of launching four startups, two auto racing championships under his belt, and previous leadership roles as the CEO of Power Automedia and Chairman of the Specialty Equipment Manufacturing Association, James brings a unique blend of speed and innovation to the business world. James is married to his amazing wife Melissa, and father to three kids. When he’s not leading his team or spending time with family, he’s likely coaching youth football, or diving into one of his favorite books, which range from “The Hard Thing About Hard Things” to “The 7 Habits of Highly Effective People” A sought-after public speaker and innovator, James loves to share his insights on leadership, organizational culture, and technology. James believes that the cornerstone of every successful organization is its people. His mission is to help people love their work and get connected with their teams because, in his words, “when people work better, we all win, together.” Join us as we discuss the cornerstone of every successful organization Host: Jo Dodds

S2024 E543 · Mon, June 03, 2024

Radio Show #543: Leadership, Organizational Culture, and Technology

Guest: James Lawrence: CEO of Happy Companies James Lawrence is a seasoned tech executive and serial entrepreneur with a passion for cultivating great workplaces and empowering people. At 48, he’s the co-founder and CEO of Happy Companies, a startup that uses technology to  revolutionize the way organizations encourage improved communication, collaboration, and engagement with their employees. But his journey to leadership wasn’t straightforward. Early in his career, James learned the hard way that authority doesn’t come from a title; it comes from genuinely understanding and connecting with your team. With a background of launching four startups, two auto racing championships under his belt, and previous leadership roles as the CEO of Power Automedia and Chairman of the Specialty Equipment Manufacturing Association, James brings a unique blend of speed and innovation to the business world.  James is married to his amazing wife Melissa, and father to three kids. When he’s not leading his team or spending time with family, he’s likely coaching youth football, or diving into one of his favorite books, which range from “The Hard Thing About Hard Things”  to “The 7 Habits of Highly Effective People”  A sought-after public speaker and innovator, James loves to share his insights on leadership, organizational culture, and technology. James believes that the cornerstone of every successful organization is its people. His mission is to help people love their work and get connected with their teams because, in his words, “when people work better, we all win, together.” Join us as we discuss the cornerstone of every successful organization Listen Live (Archive Available) Host: Jo Dodds

Thu, May 30, 2024

Radio Show #542: Addressing the Challenge of Accidental Managers in the UK

Guest: Craig Carden: Leadership Development Expert Craig Carden, MBA MRes FCMI, is a leadership development expert specialising in transforming accidental managers into emotionally intelligent leaders. With an extensive background that spans three decades, Craig has developed his expertise through pivotal roles and collaborations with prestigious organisations such as Liverpool Football Club, BMW, Rolls-Royce, Blenheim Palace, Heathrow Airport, and many other blue chip clients. His holistic approach marries the stoic virtues of wisdom, courage, justice, and temperance with modern scientific principles to foster high-performance environments and nurture competent, confident leaders. A staunch advocate for emotional intelligence, Craig holds certifications in Mindfulness Based Cognitive Therapy, NLP, and Human Leadership, among others. His innovative program, EQMGMT, aims to unlock potential and cultivate the necessary skills in managers who find themselves thrust into roles for which they may not be fully prepared. In our upcoming episode of the Engage for Success radio show, Craig will discuss the prevalent issue of accidental managers in the UK—individuals who are promoted based on their technical skills rather than their leadership abilities. This discussion will delve into the risks and challenges these managers face and the broader implications for businesses. Craig will share his insights on how to effectively identify and develop these managers using strategic leadership training programmes that emphasise emotional intelligence and practical skills. Join us as we discuss transformative strategies and practical solutions to empower accidental managers to succeed and drive organisational success. Host: Andy Goram

S2024 E542 · Mon, May 27, 2024

Radio Show #542: Addressing the Challenge of Accidental Managers in the UK

Guest: Craig Carden: Leadership Development Expert Craig Carden, MBA MRes FCMI, is a leadership development expert specialising in transforming accidental managers into emotionally intelligent leaders. With an extensive background that spans three decades, Craig has developed his expertise through pivotal roles and collaborations with prestigious organisations such as Liverpool Football Club, BMW, Rolls-Royce, Blenheim Palace, Heathrow Airport, and many other blue chip clients. His holistic approach marries the stoic virtues of wisdom, courage, justice, and temperance with modern scientific principles to foster high-performance environments and nurture competent, confident leaders. A staunch advocate for emotional intelligence, Craig holds certifications in Mindfulness Based Cognitive Therapy, NLP, and Human Leadership, among others. His innovative program, EQMGMT, aims to unlock potential and cultivate the necessary skills in managers who find themselves thrust into roles for which they may not be fully prepared. In our upcoming episode of the Engage for Success radio show, Craig will discuss the prevalent issue of accidental managers in the UK—individuals who are promoted based on their technical skills rather than their leadership abilities. This discussion will delve into the risks and challenges these managers face and the broader implications for businesses. Craig will share his insights on how to effectively identify and develop these managers using strategic leadership training programmes that emphasise emotional intelligence and practical skills. Join us as we discuss transformative strategies and practical solutions to empower accidental managers to succeed and drive organisational success. Listen Live (Archive Available) Host: Andy Goram

Wed, May 22, 2024

Radio Show #541Masculine Leadership Post Pandemic

Special Guest: Jim Bishop: Conjunction Leadership With over two decades of immersive experience in executive development, corporate leadership and human performance, Jim Bishop stands as a beacon of transformative leadership through his business, Conjunction Leadership. Jim’s journey has taken him across the globe, coaching executives, diverse teams and orchestrating the modernization of leadership systems for transforming business units. Having collaborated with industry giants like Eli Lilly, Roche, and Elanco, Jim recognized the pivotal role of a visionary leader willing to first work on themselves while revitalizing their culture. This catalyzed the birth of Conjunction Leadership in 2020, where Jim provides executive coaching and team development solutions. As a certified coach by the International Coaching Federation and a Certified Leadership Facilitator with Blanchard, Jim’s methods are a blend of science and art. He empowers executives through executive coaching, corporate culture consulting, and team effectiveness programs, focusing on holistic development within volatile contexts. At Conjunction Leadership, transformation starts within. The exclusive DISRUPT, BRIDGE, and GROW process guides leaders on a journey of self-discovery, mindset shifts, and measurable growth. Join us as we discuss masculine leadership, post pandemic. Host: Jo Moffatt

S2024 E541 · Mon, May 20, 2024

Radio Show #541:Masculine Leadership Post Pandemic

Special Guest: Jim Bishop: Conjunction Leadership With over two decades of immersive experience in executive development, corporate leadership and human performance, Jim Bishop stands as a beacon of transformative leadership through his business, Conjunction Leadership. Jim’s journey has taken him across the globe, coaching executives, diverse teams and orchestrating the modernization of leadership systems for transforming business units. Having collaborated with industry giants like Eli Lilly, Roche, and Elanco, Jim recognized the pivotal role of a visionary leader willing to first work on themselves while revitalizing their culture. This catalyzed the birth of Conjunction Leadership in 2020, where Jim provides executive coaching and team development solutions. As a certified coach by the International Coaching Federation and a Certified Leadership Facilitator with Blanchard, Jim’s methods are a blend of science and art. He empowers executives through executive coaching, corporate culture consulting, and team effectiveness programs, focusing on holistic development within volatile contexts. At Conjunction Leadership, transformation starts within. The exclusive DISRUPT, BRIDGE, and GROW process guides leaders on a journey of self-discovery, mindset shifts, and measurable growth. Join us as we discuss masculine leadership, post pandemic. Listen Live (Archive Available) Host: Jo Moffatt

Wed, May 15, 2024

Radio Show #540 The Importance Of Psychological Safety To High Performance

Special Guests: Tom Geraghty: Founder and CEO of Iterum Ltd Tom Geraghty is a recognised authority in creating safer, high-performing, and more inclusive workplaces, and Founder and CEO of Iterum Ltd, a company dedicated to fostering safety cultures and psychological safety. Tom’s interdisciplinary background in ecological research and technology positions him uniquely in this field: beginning his career as an Experimentalist at Jealott’s Hill for Syngenta, he transitioned to technology, occupying CIO/CTO roles across various sectors, from innovative tech startups to established global finance firms. Tom is now an award-winning Psychological Safety consultant and researcher for multinational corporations, healthcare organisations, academia, government, and more. His mission is to make the world of work a safer, higher performing, more inclusive and equitable place. Outside of work, Tom spends as much time as possible outdoors, mountain biking, hiking and travelling, and is a father to a wonderful young daughter. Join us as we discuss the importance of psychological safety. Host: Andy Goram

S2024 E540 · Mon, May 13, 2024

Radio Show #540: The Importance of Psychological Safety to High Performance

Special Guests: Tom Geraghty: Founder and CEO of Iterum Ltd Tom Geraghty is a recognised authority in creating safer, high-performing, and more inclusive workplaces, and Founder and CEO of Iterum Ltd, a company dedicated to fostering safety cultures and psychological safety. Tom’s interdisciplinary background in ecological research and technology positions him uniquely in this field: beginning his career as an Experimentalist at Jealott’s Hill for Syngenta, he transitioned to technology, occupying CIO/CTO roles across various sectors, from innovative tech startups to established global finance firms. Tom is now an award-winning Psychological Safety consultant and researcher for multinational corporations, healthcare organisations, academia, government, and more. His mission is to make the world of work a safer, higher performing, more inclusive and equitable place. Outside of work, Tom spends as much time as possible outdoors, mountain biking, hiking and travelling, and is a father to a wonderful young daughter. Join us as we discuss the importance of psychological safety. Host: Andy Goram

Wed, May 08, 2024

Radio Show #539 Delivering a ‘Consumer-Grade Employee Experience’

Special Guests: Riffat Ahmed and Andrew Webb: BUPA’s People Technology and Digital Team Riffat and Andrew are a duo of digital experts from Bupa’s People Technology and Digital team who have worked together for a number of years across a range of digital transformation programmes, sharing an uncompromising passion for digitisation of employee experience. In this episode, Riffat and Andrew will discuss what delivering a ‘consumer-grade employee experience’ means to them, along with some insight to what it takes to achieve it. Riffat has spent the past few years setting up a function dedicated to optimising digital employee experience, comprising of; continuous improvement, programmes and projects, security and support, digital learning, people analytics and an award-winning digital experience team, which Andrew has been leading within the function. Focus for both Riffat and Andrew has recently shifted toward the development of Bupa’s ‘future of work technologies’ with a specific focus placed on the potential applications of Automation and Generative AI, with a view to taking Bupa’s employee experience to the next level. Join us as we discuss taking employee experience to the next level. Host: Andy Goram

S2024 E539 · Mon, May 06, 2024

Radio Show #539: Delivering a ‘Consumer-Grade Employee Experience’

Special Guests: Riffat Ahmed and Andrew Webb: BUPA’s People Technology and Digital Team Riffat and Andrew are a duo of digital experts from Bupa’s People Technology and Digital team who have worked together for a number of years across a range of digital transformation programmes, sharing an uncompromising passion for digitisation of employee experience. In this episode, Riffat and Andrew will discuss what delivering a ‘consumer-grade employee experience’ means to them, along with some insight to what it takes to achieve it. Riffat has spent the past few years setting up a function dedicated to optimising digital employee experience, comprising of; continuous improvement, programmes and projects, security and support, digital learning, people analytics and an award-winning digital experience team, which Andrew has been leading within the function. Focus for both Riffat and Andrew has recently shifted toward the development of Bupa’s ‘future of work technologies’ with a specific focus placed on the potential applications of Automation and Generative AI, with a view to taking Bupa’s employee experience to the next level. Join us as we discuss taking employee experience to the next level. Host: Andy Goram

Tue, April 30, 2024

Radio Show #538: 2024 Employee Engagement Summit

Special Guest: Charlotte Dahl Join regular EFS radio show host Jo Moffatt in conversation with Charlotte Dahl as they look forward to this year's Employee Engagement Summit at The Brewery in the heart of London on Wednesday May 1st. Kicking off with a keynote from none other than Ruby Wax OBE, delegates will also hear the latest UK Engagement Survey results from EFS volunteers Dr Sarah Pass and James Court-Smith as well as presentations, case studies and panel discussions that showcase the importance of high-impact, purpose-driven employee engagement strategies through a lens that focuses on how organisational culture, collaboration, wellbeing and leadership buy-in are the the key to high-performing, engaged teams. Charlotte Dahl is Creative Planning Director at specialist consultancy, Woodreed and a regular host of the Employee Engagement Summit series. Charlotte sits on the judging panel for the Engage Awards and writes, speaks and trains on the topic of employee engagement, workplace culture and internal communication as well as leading culture change and transformation programmes for clients across the public and private sector. Join us as we discuss this week’s upcoming Employee Engagement Summit in London. Host: Jo Moffatt

S2024 E538 · Mon, April 29, 2024

Radio Show #538: 2024 Employee Engagement Summit

Special Guest: Charlotte Dahl Join regular EFS radio show host Jo Moffatt in conversation with Charlotte Dahl as they look forward to this year's Employee Engagement Summit at The Brewery in the heart of London on Wednesday May 1st. Kicking off with a keynote from none other than Ruby Wax OBE, delegates will also hear the latest UK Engagement Survey results from EFS volunteers Dr Sarah Pass and James Court-Smith as well as presentations, case studies and panel discussions that showcase the importance of high-impact, purpose-driven employee engagement strategies through a lens that focuses on how organisational culture, collaboration, wellbeing and leadership buy-in are the the key to high-performing, engaged teams. Charlotte Dahl is Creative Planning Director at specialist consultancy, Woodreed and a regular host of the Employee Engagement Summit series. Charlotte sits on the judging panel for the Engage Awards and writes, speaks and trains on the topic of employee engagement, workplace culture and internal communication as well as leading culture change and transformation programmes for clients across the public and private sector. Join us as we discuss this week’s upcoming Employee Engagement Summit in London. Listen Live (Archive Available) Host: Jo Moffatt

Wed, April 24, 2024

Radio Show #537: The Impact of a Game Changing Culture

Special Guest: Claire Smith: Chief People Officer at Movera In this episode, we will discuss the impact of a positive culture within the workplace. Claire will talk about her experience in award winning organisations who had strong, positive cultures within their workplaces and the benefits of such. Claire will share some key takeaways on what you can do within your business, no matter what size, for the benefit of your people and customers. She will highlight the impact of her work within Mortgage Advice Bureau and the initiatives she has started within her role as Chief People Officer within Movera. Snippets will include where to start, what good looks like, the impact of getting it right, the impact of getting it not so right. Whilst Claire doesn’t have a traditional HR background she has spent 15 years working within the legal sector and held senior roles within Pannone, QualitySolicitors and Moneypenny. During her time at Pannone and Moneypenny, Claire saw the impact of award-winning cultures as both organisations were ranked Top 3, Best Companies to work for. Throughout her time at Moneypenny, Claire was a brand ambassador for them, sharing with other businesses how you create a brilliant workplace culture. In 2020, Claire moved into Financial Services working with Mortgage Advice Bureau and had the opportunity to lead the business through a journey to redefine their mission, vision and values as their People & Culture Director. In 2022 MAB won the coveted recognition as overall winner of the Business Culture Awards. In her own words, Claire loves working with people, building relationships and her vision is to create an amazing place where people feel safe, valued and engaged. Join us as we discuss the impact of a game-changing culture. Host: Jo Dodds

S2024 E537 · Mon, April 22, 2024

Radio Show #537: The Impact of a Game Changing Culture

Special Guest: Claire Smith: Chief People Officer at Movera In this episode, we will discuss the impact of a positive culture within the workplace. Claire will talk about her experience in award winning organisations who had strong, positive cultures within their workplaces and the benefits of such. Claire will share some key takeaways on what you can do within your business, no matter what size, for the benefit of your people and customers. She will highlight the impact of her work within Mortgage Advice Bureau and the initiatives she has started within her role as Chief People Officer within Movera. Snippets will include where to start, what good looks like, the impact of getting it right, the impact of getting it not so right. Whilst Claire doesn’t have a traditional HR background she has spent 15 years working within the legal sector and held senior roles within Pannone, QualitySolicitors and Moneypenny. During her time at Pannone and Moneypenny, Claire saw the impact of award-winning cultures as both organisations were ranked Top 3, Best Companies to work for. Throughout her time at Moneypenny, Claire was a brand ambassador for them, sharing with other businesses how you create a brilliant workplace culture. In 2020, Claire moved into Financial Services working with Mortgage Advice Bureau and had the opportunity to lead the business through a journey to redefine their mission, vision and values as their People & Culture Director. In 2022 MAB won the coveted recognition as overall winner of the Business Culture Awards. In her own words, Claire loves working with people, building relationships and her vision is to create an amazing place where people feel safe, valued and engaged. Join us as we discuss the impact of a game-changing culture. Listen Live (Archive Available) Host: Jo Dodds

Wed, April 17, 2024

Radio Show #536 Developing Spiritual Intelligence And Capabilities

Special Guest: Yosi Amram: Author of Spiritually Intelligent Leadership: How to Inspire to be Inspired Yosi Amram, Ph.D., is a licensed clinical psychologist, and an executive coach catering to CEOs, entrepreneurs, and other influential leaders. Previously a founder and CEO of two companies that he has led through successful IPOs, he has coached over 100 CEOs – many of whom have built companies with thousands of employees and revenues in the billions. He is a pioneering researcher in the field of spiritual intelligence, whose research has received over 1000 citations. Yosi is the author of Spiritually Intelligent Leadership: How to Inspire by Being Inspired. Holding an MBA from Harvard University and a Ph.D. in Clinical Psychology from Sofia University, Dr. Amram is committed to enabling individuals to unlock their potential through spiritual intelligence, which grows out of a profound connection to the core of one’s existence – their spirit, where inspiration and their deepest interconnectedness reside – that enriches their overall functioning, improves their effectiveness as leaders, and enhances their wellbeing as humans. Yosi is passionate and motivated to discuss what is spiritual intelligence, how it is different and complements emotional intelligence, and how it contributes to leadership, the cultivation of community culture, and the productivity impact in the workplace, as well as to individual happiness, wellbeing, and deeper meaning and fulfillment in life in general. Join us as we discuss how we can begin to awaken our spiritual intelligence. Host: Jo Moffatt

S2024 E536 · Mon, April 15, 2024

Radio Show #536: Developing Spiritual Intelligence and Capabilities

Special Guest: Yosi Amram: Author of Spiritually Intelligent Leadership: How to Inspire to be Inspired Yosi Amram, Ph.D., is a licensed clinical psychologist, and an executive coach catering to CEOs, entrepreneurs, and other influential leaders. Previously a founder and CEO of two companies that he has led through successful IPOs, he has coached over 100 CEOs – many of whom have built companies with thousands of employees and revenues in the billions. He is a pioneering researcher in the field of spiritual intelligence, whose research has received over 1000 citations. Yosi is the author of Spiritually Intelligent Leadership: How to Inspire by Being Inspired. Holding an MBA from Harvard University and a Ph.D. in Clinical Psychology from Sofia University, Dr. Amram is committed to enabling individuals to unlock their potential through spiritual intelligence, which grows out of a profound connection to the core of one’s existence – their spirit, where inspiration and their deepest interconnectedness reside – that enriches their overall functioning, improves their effectiveness as leaders, and enhances their wellbeing as humans. Yosi is passionate and motivated to discuss what is spiritual intelligence, how it is different and complements emotional intelligence, and how it contributes to leadership, the cultivation of community culture, and the productivity impact in the workplace, as well as to individual happiness, wellbeing, and deeper meaning and fulfillment in life in general. Join us as we discuss how we can begin to awaken our spiritual intelligence. Listen Live (Archive Available) Host: Jo Moffatt

Wed, April 10, 2024

Radio Show #535: The Latest EfS Engagement Survey

Special Guests: Dr Sarah Pass and James Court-Smith Join us to hear the initial findings from the Engage for Success 2023 survey. This is the second Engage for Success national survey, established to examine the current state of employee engagement in the UK. We will be discussing the EFS Employee Engagement Index and the 2023 UK engagement benchmark. Listen as we reflect on variations in engagement levels according to organisational size, sector, and the level of action (or inaction) in organisational practice. We will be discussing the relationship between engagement and wellbeing, hybrid working, and the positive impact of employee engagement champions. Dr Sarah Pass is a senior lecturer undertaking research related to employee experience and engagement and teaching at a postgraduate and executive level. Sarah is a member of the Engage for Success Advisory Board, sits on the steering group, chairs the East Midlands Area Network, the Line Managers TAG, the Engagement Champion TAG, and co-project lead for the EFS annual survey. In 2023, Sarah was ranked by HR Magazine as an Influential Thinker in HR. She is a Fellow of the RSA, an Academic Associate of the CIPD, and a member of the British Academy of Management. James Court-Smith leads Stillae Ltd – helping companies make sense of the data they collect, and put it to profitable use, across multiple industries in Europe. He chairs the Engage for Success Steering Group and is a member of the Advisory Board. James is the co-project lead for the EFS annual survey and is a Visting Fellow at Nottingham Business School. Join us as we discuss the variations in engagement levels according to organisational size, sector, and the level of action (or inaction) in organisational practice. Host: Jo Dodds

S2024 E535 · Mon, April 08, 2024

Radio Show #535: The Latest EfS Engagement Survey

Special Guests: Dr Sarah Pass and James Court-Smith Join us to hear the initial findings from the Engage for Success 2023 survey. This is the second Engage for Success national survey, established to examine the current state of employee engagement in the UK. We will be discussing the EFS Employee Engagement Index and the 2023 UK engagement benchmark. Listen as we reflect on variations in engagement levels according to organisational size, sector, and the level of action (or inaction) in organisational practice. We will be discussing the relationship between engagement and wellbeing, hybrid working, and the positive impact of employee engagement champions. Dr Sarah Pass is a senior lecturer undertaking research related to employee experience and engagement and teaching at a postgraduate and executive level. Sarah is a member of the Engage for Success Advisory Board, sits on the steering group, chairs the East Midlands Area Network, the Line Managers TAG, the Engagement Champion TAG, and co-project lead for the EFS annual survey. In 2023, Sarah was ranked by HR Magazine as an Influential Thinker in HR. She is a Fellow of the RSA, an Academic Associate of the CIPD, and a member of the British Academy of Management. James Court-Smith leads Stillae Ltd – helping companies make sense of the data they collect, and put it to profitable use, across multiple industries in Europe. He chairs the Engage for Success Steering Group and is a member of the Advisory Board. James is the co-project lead for the EFS annual survey and is a Visting Fellow at Nottingham Business School. Join us as we discuss the variations in engagement levels according to organisational size, sector, and the level of action (or inaction) in organisational practice. Listen Live (Archive Available) Host: Jo Dodds

Wed, April 03, 2024

Radio Show #534 How best to engage employees with sustainability strategies

Special Guest: Jo Hand: Co-Founder of Giki Jo is Giki’s co-founder and has worked in sustainability since 2006, is responsible for Giki’s engagement programme, clients and partners. She specialises in behaviour change, climate communications, employee engagement and personal carbon footprints. Jo is a former BBC Panorama journalist and executive committee member at CDP. The Race to Zero is global campaign rallying nations, industries, and individuals to unite in the fight against climate change. But there is an often-over-looked group who can also play a significant role – employees. In the build-up to COP28, Giki ran a global Employee Race to Zero competition, a month of fun challenges to help engage employees from twenty organisations representing 500,000 employees and accelerate their Race to Zero commitments. In this podcast Giki co-founder Jo Hand, we will discuss why employee engagement is fast becoming a crucial part of net zero delivery and the best techniques to achieve it across different sectors, divisions, and regions. Join us as we discuss how best to engage employees with sustainability strategies. Host: Jo Moffatt

S2024 E534 · Mon, April 01, 2024

Radio Show #534: How best to engage employees with sustainability strategies

Special Guest: Jo Hand: Co-Founder of Giki Jo is Giki’s co-founder and has worked in sustainability since 2006, is responsible for Giki’s engagement programme, clients and partners. She specialises in behaviour change, climate communications, employee engagement and personal carbon footprints. Jo is a former BBC Panorama journalist and executive committee member at CDP. The Race to Zero is global campaign rallying nations, industries, and individuals to unite in the fight against climate change. But there is an often-over-looked group who can also play a significant role – employees. In the build-up to COP28, Giki ran a global Employee Race to Zero competition, a month of fun challenges to help engage employees from twenty organisations representing 500,000 employees and accelerate their Race to Zero commitments. In this podcast Giki co-founder Jo Hand, we will discuss why employee engagement is fast becoming a crucial part of net zero delivery and the best techniques to achieve it across different sectors, divisions, and regions. Join us as we discuss how best to engage employees with sustainability strategies. Listen Live (Archive Available) Host: Jo Moffatt

Tue, March 26, 2024

Radio Show #533 The Effect of Self-Image on Performance

Special Guest: Suzana Mihajlovic: Author of Your2Minds Suzana Mihajlovic is the founder of Your2Minds Pty Ltd. She is a multiple best selling author and elite level performance and success coach. Her expertise has been featured in many prestigious podcasts and business magazines and most recently in Times Square, New York. Suzana Mihajlovic has had a wide calibre of experience and expertise all of which distinguish her from the ordinary. She has been referred to by her clients as the “missing link between success and failure”. Professional Development can be an expensive investment for many organisations. Even though millions are spent every year on training and development, leaders often feel frustrated because even with the best training, often the return on the investment for professional development is not as great as anticipated. This is because staff will learn new skills in the training and professional development but their behaviour does not change leaving a large gap between knowing what they should be doing and actually doing it. The concept of self-image on performance has been studied for decades. It Is one of the most valuable mindset upgrades that any leader can implement. Basically, self-image is about creating the image of success – or an image that aligns with workplace performance – within each individual and as a team. By upgrading each individual’s self-image and then the overall team’s self-image to match corporate goals, staff are more likely to meet KPIs, to enjoy their work, and to make a positive contribution to the overall culture of the organisation. Join us as we discuss the effect of self-image on performance. Host: Jo Dodds

S2024 E533 · Mon, March 25, 2024

Radio Show #533: The Effect of Self-Image on Performance

Special Guest: Suzana Mihajlovic: Author of Your2Minds Suzana Mihajlovic is the founder of Your2Minds Pty Ltd. She is a multiple best selling author and elite level performance and success coach. Her expertise has been featured in many prestigious podcasts and business magazines and most recently in Times Square, New York. Suzana Mihajlovic has had a wide calibre of experience and expertise all of which distinguish her from the ordinary. She has been referred to by her clients as the “missing link between success and failure”. Professional Development can be an expensive investment for many organisations. Even though millions are spent every year on training and development, leaders often feel frustrated because even with the best training, often the return on the investment for professional development is not as great as anticipated. This is because staff will learn new skills in the training and professional development but their behaviour does not change leaving a large gap between knowing what they should be doing and actually doing it. The concept of self-image on performance has been studied for decades. It Is one of the most valuable mindset upgrades that any leader can implement. Basically, self-image is about creating the image of success – or an image that aligns with workplace performance – within each individual and as a team. By upgrading each individual’s self-image and then the overall team’s self-image to match corporate goals, staff are more likely to meet KPIs, to enjoy their work, and to make a positive contribution to the overall culture of the organisation. Join us as we discuss the effect of self-image on performance. Listen Live (Archive Available) Host: Jo Dodds

Tue, March 19, 2024

Radio Show #532 How organisations can drive equal opportunities

Special Guest: Alison Green: Director of WOMBA More than 80% of parents in the UK are in employment yet there’s remarkably little research. The research that has been conducted tends to disregard the experience and role of working dads – perhaps reinforcing the notion that this is a ‘woman’s issue’. We have started with a unique, binary gender equal piece of research to explore the perspectives of both working mums and working dads. The aim of our research is to help parents returning to work thrive – for the benefit of the organisation, the individual, their family and wider society. WOMBA (Work, Me and the Baby) is a specialist coaching practice, which provides practical and psychological support, for working parents. They help organisations build inclusive cultures, supports working parents as they manage their careers and upskills accredited coaches to add Diversity & Inclusion to their coaching practice. They have worked with organisations across the public and private sectors including Tesco, The Government Legal Department, Universal Music Group and AND Digital. Alison Green is one of the directors of WOMBA (Work, Me and the Baby) and is an experienced, Masters qualified, executive coach. She specialises in supporting professionals as they make the transition to becoming a working parent whilst managing their careers. She has two grown children and now she has a little more time she’s developing her yoga practice. Join us as we discuss how organisations can drive equal opportunities for working parents. Host: Andy Goram

S2024 E532 · Mon, March 18, 2024

Radio Show #532: How organisations can drive equal opportunities

Special Guest: Alison Green: Director of WOMBA More than 80% of parents in the UK are in employment yet there’s remarkably little research. The research that has been conducted tends to disregard the experience and role of working dads – perhaps reinforcing the notion that this is a ‘woman’s issue’. We have started with a unique, binary gender equal piece of research to explore the perspectives of both working mums and working dads. The aim of our research is to help parents returning to work thrive – for the benefit of the organisation, the individual, their family and wider society. WOMBA (Work, Me and the Baby) is a specialist coaching practice, which provides practical and psychological support, for working parents. They help organisations build inclusive cultures, supports working parents as they manage their careers and upskills accredited coaches to add Diversity & Inclusion to their coaching practice. They have worked with organisations across the public and private sectors including Tesco, The Government Legal Department, Universal Music Group and AND Digital. Alison Green is one of the directors of WOMBA (Work, Me and the Baby) and is an experienced, Masters qualified, executive coach. She specialises in supporting professionals as they make the transition to becoming a working parent whilst managing their careers. She has two grown children and now she has a little more time she’s developing her yoga practice. Join us as we discuss how organisations can drive equal opportunities for working parents. Listen Live (Archive Available) Host: Andy Goram

Thu, March 14, 2024

Radio Show #531 Workplace Culture, what is it and why does it matter

Special Guest: Jo Moffatt, EFS Advisory Board Member & Strategy Director, MD Woodreed We will be discussing the topic of workplace culture: what it is, how it is defined and why it matters, not only for organisational and corporate success but also for health, wellbeing and engagement of the wider workforce. This is in advance of Jo speaking at the Health & Wellbeing @ Work conference at the NEC in Birmingham on 12 March. Join us as we discuss workplace culture. Host: Jo Dodds

S2024 E531 · Mon, March 11, 2024

Radio Show #531: Workplace Culture, what is it and why does it matter?

Special Guest: Jo Moffatt, EFS Advisory Board Member & Strategy Director, MD Woodreed We will be discussing the topic of workplace culture: what it is, how it is defined and why it matters, not only for organisational and corporate success but also for health, wellbeing and engagement of the wider workforce. This is in advance of Jo speaking at the Health & Wellbeing @ Work conference at the NEC in Birmingham on 12 March. Join us as we discuss workplace culture. Host: Jo Dodds

Wed, March 06, 2024

Radio Show #530: Giving Support and Resilience to Leaders and Teams

Special Guest: Jeffrey Klubeck: Author of The Integrity Game®️ Jeffrey Klubeck is retired Professor of Communication and author of The Integrity Game®️ which is evolving into a comprehensive soft skills development company. As a world class coach, Jeffrey has worked with entrepreneurs and high performance teams in 12 countries across 4 continents. He is also the founder of Get A Klu, Inc. which serves small/micro businesses and solo-preneurs with productivity and accountability frameworks. Klubeck is also author of the Get A Klu in 52 Soft Skills Book series. As a speaker he is fast paced, humor-laced and a little bit in your face … always challenging audiences to look within! Join us as we discuss the 10 question sets that make up “The Integrity Game®️ Host: Andy Goram

S2024 E530 · Mon, March 04, 2024

Radio Show #530: Giving Support and Resilience to Leaders and Teams

Special Guest: Jeffrey Klubeck: Author of The Integrity Game®️ Jeffrey Klubeck is retired Professor of Communication and author of The Integrity Game®️ which is evolving into a comprehensive soft skills development company. As a world class coach, Jeffrey has worked with entrepreneurs and high performance teams in 12 countries across 4 continents. He is also the founder of Get A Klu, Inc. which serves small/micro businesses and solo-preneurs with productivity and accountability frameworks. Klubeck is also author of the Get A Klu in 52 Soft Skills Book series. As a speaker he is fast paced, humor-laced and a little bit in your face … always challenging audiences to look within! Join us as we discuss the 10 question sets that make up “The Integrity Game®️ Listen Live (Archive Available) Host: Andy Goram

Wed, February 28, 2024

Radio Show #529 Leading the Listening Organisation

Special Guests: Mike Pounsford, Kevin Ruck and Howard Krais Leading the Listening Organisation was published in December 2023. This book explores tapping into employee voices for better decisions, innovation, and performance. ‘Leading the Listening Organisation’ offers practical strategies, based on global research across 500 organisations, to create resilient workplaces where open communication and fresh ideas thrive. Essential reading for leaders, HR, and communication professionals. Topics covered include why listening matters, barriers to listening, creating listening climates and leadership’s role in listening. There will be three of us in this episode. Mike Pounsford founded Couravel, an organisation development consultancy specialising in change communication, in 2001. He works internationally for private, public and third sector organisations and is an IAF Certified Professional Facilitator. Kevin Ruck is the co-founder of PR Academy, the largest provider of Chartered Institute of Public Relations (CIPR) qualifications and the editor of Exploring Internal Communication, also published by Routledge. Howard Krais co-founded True,, an employee experience and engagement consultancy, in 2023 following several senior roles in large global organisations and two years leading the UK chapter of the International Association of Business Communicators (IABC). Join us as we discuss leading the listening organisation. Host: Jo Moffatt

S2024 E533 · Mon, February 26, 2024

Radio Show #529: Leading the Listening Organisation

Special Guests: Mike Pounsford, Kevin Ruck and Howard Krais Leading the Listening Organisation was published in December 2023. This book explores tapping into employee voices for better decisions, innovation, and performance. ‘Leading the Listening Organisation’ offers practical strategies, based on global research across 500 organisations, to create resilient workplaces where open communication and fresh ideas thrive. Essential reading for leaders, HR, and communication professionals. Topics covered include why listening matters, barriers to listening, creating listening climates and leadership’s role in listening. There will be three of us in this episode. Mike Pounsford founded Couravel, an organisation development consultancy specialising in change communication, in 2001. He works internationally for private, public and third sector organisations and is an IAF Certified Professional Facilitator. Kevin Ruck is the co-founder of PR Academy, the largest provider of Chartered Institute of Public Relations (CIPR) qualifications and the editor of Exploring Internal Communication, also published by Routledge. Howard Krais co-founded True,, an employee experience and engagement consultancy, in 2023 following several senior roles in large global organisations and two years leading the UK chapter of the International Association of Business Communicators (IABC). Join us as we discuss leading the listening organisation. Listen Live (Archive Available) Host: Jo Moffatt

Wed, February 21, 2024

Radio Show #528: The Benefits of Strategic Communication

Special Guest: Sharn Kleiss: Internal Comms & EX Strategy and Gary Moss: Internal Communication Director at Gallagher’s Communication Practice Sharn Kleiss (she/her) is Strategy Partner: Employee Experience & Insights at Gallagher’s Communications Practice, and has worked in the employee engagement field for a decade. Sharn’s expertise is focused on the interplay between internal communication and employee experience, and this comes to life in Gallagher’s annual State of the Sector report, which she is leading in 2023/24. In its 16th year, Gallagher’s State of the Sector is the definitive internal communications trends report. A record 2,300 communicators took part in this year’s survey, and the 2024 report aims to answer the big comms questions, like: ⁃ How are communicators using and feeling about AI? ⁃ Who is actually responsible for the people manager ‘problem’? ⁃ As communicators, how much strategic influence do we really have? ⁃ Communication channels: what’s changing and why Our research looks at the benefits of being a strategic communicator (and how that affects your wellbeing), and uncover the four key documents that increase satisfaction, effectiveness and understanding. In this episode, we’ll discuss the findings of the 2024 report and what it means for communicators – both as humans and a business function. Join us as we discuss the benefits of strategic communication

S2023 E528 · Mon, February 19, 2024

Radio Show #528: The Benefits of Strategic Communication

Special Guest: Sharn Kleiss: Internal Comms & EX Strategy and Gary Moss: Internal Communication Director at Gallagher’s Communication Practice Sharn Kleiss (she/her) is Strategy Partner: Employee Experience & Insights at Gallagher’s Communications Practice, and has worked in the employee engagement field for a decade. Sharn’s expertise is focused on the interplay between internal communication and employee experience, and this comes to life in Gallagher’s annual State of the Sector report, which she is leading in 2023/24. In its 16th year, Gallagher’s State of the Sector is the definitive internal communications trends report. A record 2,300 communicators took part in this year’s survey, and the 2024 report aims to answer the big comms questions, like: ⁃              How are communicators using and feeling about AI? ⁃              Who is actually responsible for the people manager ‘problem’? ⁃              As communicators, how much strategic influence do we really have? ⁃              Communication channels: what’s changing and why Our research looks at the benefits of being a strategic communicator (and how that affects your wellbeing), and uncover the four key documents that increase satisfaction, effectiveness and understanding. In this episode, we’ll discuss the findings of the 2024 report and what it means for communicators – both as humans and a business function. Join us as we discuss the benefits of strategic communication

Wed, February 14, 2024

Radio Show #527: The Future of Work: Wise Firms Versus Foolish Firms

Special Guest: Joey Havens: Author of Leading with Significance: How to Create a Magnetic, People-First Culture Joey Havens has a 30+ year history of growing leaders and elevating others based on a personal purpose of helping people see and realize their full potential. He recently retired from HORNE, a top 25 CPA firm, after serving in several roles since joining them in 1984, including as an executive partner where he led more than 2,000 team members to build the Wise Firm, HORNE’s people-first culture. Joey actively challenges the mainstays of business culture and strategic planning. He advocates for growing leaders faster using holistic approaches and intentional sponsorship. In addition to his weekly beBetter blog, he is the author of numerous white papers and articles, including “Becoming the Firm of the Future,” published by AICPA. He has co-authored four books during his career at HORNE, including his newest Leading with Significance: How to Create a Magnetic, People-First Culture. Joey is an active member of CPA Practice Advisor’s Top 30 Thought Leaders, where he works with other accounting professionals to help lead and shape the industry. Joey is a frequent presenter/teacher/facilitator on creating a culture of belonging, strategic planning, and leadership development and loves to teach young professionals the “ABCs to Outstanding.” He is a past board member of HORNE LLP, Friends of Children’s Hospital, JDRF, Make-A-Wish Foundation, and AICPA Women’s Initiative Executive Committee. Joey earned a bachelor of business administration from the University of Mississippi. He attends St. Francis Catholic Church with his wife, Cathy. Join us as we discuss the future of work. Host: Jo Dodds

S2023 E527 · Mon, February 12, 2024

Radio Show #527: The Future of Work: Wise Firms Versus Foolish Firms

Special Guest: Joey Havens: Author of Leading with Significance: How to Create a Magnetic, People-First Culture Joey Havens has a 30+ year history of growing leaders and elevating others based on a personal purpose of helping people see and realize their full potential. He recently retired from HORNE, a top 25 CPA firm, after serving in several roles since joining them in 1984, including as an executive partner where he led more than 2,000 team members to build the Wise Firm, HORNE’s people-first culture. Joey actively challenges the mainstays of business culture and strategic planning. He advocates for growing leaders faster using holistic approaches and intentional sponsorship. In addition to his weekly beBetter blog, he is the author of numerous white papers and articles, including “Becoming the Firm of the Future,” published by AICPA. He has co-authored four books during his career at HORNE, including his newest Leading with Significance: How to Create a Magnetic, People-First Culture. Joey is an active member of CPA Practice Advisor’s Top 30 Thought Leaders, where he works with other accounting professionals to help lead and shape the industry. Joey is a frequent presenter/teacher/facilitator on creating a culture of belonging, strategic planning, and leadership development and loves to teach young professionals the “ABCs to Outstanding.” He is a past board member of HORNE LLP, Friends of Children’s Hospital, JDRF, Make-A-Wish Foundation, and AICPA Women’s Initiative Executive Committee. Joey earned a bachelor of business administration from the University of Mississippi. He attends St. Francis Catholic Church with his wife, Cathy. Join us as we discuss the future of work. Listen Live (Archive Available) Host: Jo Dodds

Wed, February 07, 2024

Radio Show #526 How To Realise A Competitive Advantage Through Mental Health

Special Guest: Geoff McDonald: Geoff McDonald Consulting Limited Geoff’s background in teaching, HR, marketing, communications and sustainability is considerable. His experience during his 25 years with Unilever (a global corporation with a turnover of £50 billion and 170,000 employees in 90 countries worldwide), has taken him around the world, working across Africa, the Middle East and Turkey, Australasia and Asia, Europe and the Americas. His HR experience has spanned leadership and talent development, organization change, capability development with a particular reference to marketing, and business transformation with purpose at its core. Early in his career he was responsible for graduate recruitment and development, talent, acquisitions and development across Unilever’s emerging markets. Under his leadership he developed Unilever’s global talent and leadership centre of expertise. More recently he devoted his time, energy, and effort to leading ground-breaking work where the HR function has played a central role in transforming Unilever’s business model with purpose at its core. Geoff is devoting a significant amount of time to consulting to organizations, helping them define and embed Purpose as a driver of growth and profitability. He also advises companies, organizations and global multi-nationals in the area of Mental Health and Wellbeing. He consults on how to address the stigma linked to depression and anxiety in the workplace, and on how to elevate Wellbeing to a strategic priority in the Boardroom. Join us as we discuss mental health in the workplace. Host: Jo Moffatt

S2023 E526 · Mon, February 05, 2024

Radio Show #526: How to realise a competitive advantage through mental health

Special Guest: Geoff McDonald: Geoff McDonald Consulting Limited Geoff’s background in teaching, HR, marketing, communications and sustainability is considerable. His experience during his 25 years with Unilever (a global corporation with a turnover of £50 billion and 170,000 employees in 90 countries worldwide), has taken him around the world, working across Africa, the Middle East and Turkey, Australasia and Asia, Europe and the Americas. His HR experience has spanned leadership and talent development, organization change, capability development with a particular reference to marketing, and business transformation with purpose at its core. Early in his career he was responsible for graduate recruitment and development, talent, acquisitions and development across Unilever’s emerging markets. Under his leadership he developed Unilever’s global talent and leadership centre of expertise. More recently he devoted his time, energy, and effort to leading ground-breaking work where the HR function has played a central role in transforming Unilever’s business model with purpose at its core. Geoff is devoting a significant amount of time to consulting to organizations, helping them define and embed Purpose as a driver of growth and profitability. He also advises companies, organizations and global multi-nationals in the area of Mental Health and Wellbeing. He consults on how to address the stigma linked to depression and anxiety in the workplace, and on how to elevate Wellbeing to a strategic priority in the Boardroom. Join us as we discuss mental health in the workplace. Listen Live (Archive Available) Host: Jo Moffatt

Wed, January 31, 2024

Radio Show #525 How To Get People Engaged As You Grow

Special Guest: Catherine Chabiron Catherine Chabiron is an established expert in Lean management with a professional journey spanning over 40 years. Her expertise in Lean thinking has been largely shaped by her experiences within the automotive industry, where she has lived and breathed the Lean philosophy. Catherine is not only a Lean executive coach but also a renowned author. Her notable contribution, “Learning to Scale at Theodo Group: Growing a Fast and Resilient Company,” exemplifies her unique know-how and offers practical advice to leaders seeking growth without compromising on core values and employee engagement. As companies expand, bureaucratic practices often disengage employees, making it difficult to maintain a healthy and fun culture. Individual roles can seem disconnected from the company’s larger challenges, eroding trust and job satisfaction. This issue is further exacerbated when employees are expected to execute tasks that seem meaningless or unrelated to major challenges, stripping away the fun and happiness in the workplace. On this podcast, Catherine will share strategies to improve employee engagement in growing businesses. She’ll discuss the importance of rebuilding trust by simplifying tasks and promptly resolving employee issues. Moreover, she’ll explain how management can listen effectively, making employees feel valued by linking their roles to the company’s larger challenges, thereby transforming work into a more meaningful and fulfilling experience. Join us as we discuss making employees feel valued. Host: TBC

S2023 E525 · Mon, January 29, 2024

Radio Show #525: How To Get People Engaged As You Grow

Special Guest: Catherine Chabiron Catherine Chabiron is an established expert in Lean management with a professional journey spanning over 40 years. Her expertise in Lean thinking has been largely shaped by her experiences within the automotive industry, where she has lived and breathed the Lean philosophy. Catherine is not only a Lean executive coach but also a renowned author. Her notable contribution, “Learning to Scale at Theodo Group: Growing a Fast and Resilient Company,”  exemplifies her unique know-how and offers practical advice to leaders seeking growth without compromising on core values and employee engagement. As companies expand, bureaucratic practices often disengage employees, making it difficult to maintain a healthy and fun culture. Individual roles can seem disconnected from the company’s larger challenges, eroding trust and job satisfaction. This issue is further exacerbated when employees are expected to execute tasks that seem meaningless or unrelated to major challenges, stripping away the fun and happiness in the workplace. On this podcast, Catherine will share strategies to improve employee engagement in growing businesses. She’ll discuss the importance of rebuilding trust by simplifying tasks and promptly resolving employee issues. Moreover, she’ll explain how management can listen effectively, making employees feel valued by linking their roles to the company’s larger challenges, thereby transforming work into a more meaningful and fulfilling experience. Join us as we discuss making employees feel valued. Listen Live (Archive Available) Host: TBC

Wed, January 24, 2024

Radio Show #524 A Blast from the Past

Our guest for this show cancelled so we are replaying our most downloaded show... Special Guest: Phil Sherwood, Head of Volunteering and Workforce Training. London 2012 Olympics In this 'blast from the past' Show #20, Find out how the Games Makers programme for London 2012 fits with the Engage for Success Four Enablers. 70,000 volunteers in 860 roles across 80 venues working 8 million hours for free - here's your chance to find out how they did it from an engagement perspective. Host: Jo Dodds

S2023 E524 · Mon, January 22, 2024

Radio Show #524: A Blast from the Past

Our guest for this show cancelled so we are replaying our most downloaded show... Special Guest: Phil Sherwood, Head of Volunteering and Workforce Training. London 2012 Olympics In this 'blast from the past' Show #20, Find out how the Games Makers programme for London 2012 fits with the Engage for Success Four Enablers. 70,000 volunteers in 860 roles across 80 venues working 8 million hours for free - here's your chance to find out how they did it from an engagement perspective. Host: Jo Dodds

S2023 E523 · Mon, January 15, 2024

Radio Show #523: How to Build and Scale an Employee Volunteer Program

Special Guest: Melissa Hackmeier: Global Head of Employee and Community Engagement, Sustainability & Social Business Innovation at Merck Life Science Education and engagement are fundamental to all Melissa Hackmeier does at Merck Life Science. As Global Head of Employee and Community Engagement, she leads the development and implementation of employee and community engagement strategy, programs and nonprofit partnerships, as well as communications to raise awareness about these initiatives. She launched the company’s first-ever SPARK global volunteer program focused on science education, with employee participants volunteering more than 112,000 hours to engage more than 310,000 students in 41 countries to date. She is also responsible for leading Merck’s flagship science education programming, including the Curiosity Labs program, which educates and inspires students around the world through hands-on, interactive science lessons led by employees, and the Curiosity Cube, a retrofitted shipping container turned mobile science lab that travels across North America and Europe to spark curiosity in visitors of all ages through hands-on learning. Join us as we discuss best practices to get employees involved with volunteer initiatives and maintain the program’s impact Listen Live (Archive Available) Host: Jo Dodds

S2023 E522 · Mon, January 08, 2024

Radio Show #522: Better Communication to Foster Competent Workplaces.

Special Guest: Maria Marukian: Speaker and Host of ‘Culture Stew’ Maria Morukian is a recognized organizational development practitioner specializing in training, coaching, and facilitation with a focus on diversity, equity, inclusion, and intercultural competence. Maria is the President of MSM Global Consulting, and an adjunct faculty member at American University’s School of International Service. She previously served in leadership and organizational development positions at the U.S. Office of Personnel Management’s Federal Executive Institute and the U.S. Department of State. She has also served in leadership positions at Management Concepts and the National MultiCultural Institute. Over the last two decades, Maria has trained and coached thousands of individuals around the world to build practices for better communication, foster competent and respectful workplaces, and navigate conflict for meaningful culture change. She has worked with such diverse clients as PBS Distribution, the National Park Service, National Institutes of Health, the World Bank, and the Association for Animal Welfare Advancement.  Maria is host of the podcast Culture Stew, which focuses on the multidimensionality of identity and best practices in diversity, equity, and inclusion. Join us as we discuss fostering competent and respectful workplaces. Listen Live (Archive Available) Host: Andy Goram

S2023 E521 · Mon, December 18, 2023

Radio Show #521: The Impact of Behaviour on Performance

Special Guest: Chris Turner: Consultant in Emergency Medicine Radio Show #521: The Impact of Behaviour on Performance Have you ever had a professional interaction that has left you feeling disrespected? Left you feeling distracted and not performing at your best? It turns out that this isn’t just you, it’s all of us. Chris is consultant in emergency medicine at University Hospitals of Coventry and Warwickshire. He is interested in governance and highly performing teams, and this has led him on a journey from being blame and process focused to something completely different, Civility Saves Lives, a campaign that aims to raise awareness of the impact of behaviour on performance. Over the last few years this idea has gained momentum and traction across healthcare and beyond. Join us as we discuss going from blame and process focused to something else. Listen Live (Archive Available) Host: Jo Dodds

S2023 E520 · Mon, December 11, 2023

Radio Show #520: 10 Retention Tips for 2024

Join our host Andy Goram sharing his 10 retention tips (his guest couldn't connect and will be rebooking for next year!).

S2023 E520 · Mon, December 11, 2023

Radio Show #520: The 7 Keys of Engagement & Profitability

Special Guest: Paul ter Wal: Founder of ANDARE Training & Education Paul ter Wal and his consulting company Team ANDARE make healthy businesses better with the belief that happiness makes money. An organization expert with a lot of experience as a lawyer in the field of social security and employment law, Paul saw first hand the ways that social security failed human beings. He was surprised to learn that despite the millions of dollars and euros spent to support people when they become ill or disabled, nothing was invested to keep people employable and engaged. He was disappointed that no one was taking the time to ask workers what they needed to live a good life; not a million dollar salary, but a fair salary and support in healthcare and wellbeing. 22 years ago Paul left the legal side, and moved further into improving humanity. Leading with his core values, Paul now establishes consulting engagements that help companies identify and truly live their own values. He shows companies that when they see every employee’s full potential, and facilitate them to achieve, absenteeism decreases while enthusiasm and productivity increases. Join us as we discuss the 7 keys of engagement and profitability. Listen Live (Archive Available) Host: Andy Goram

S2023 E519 · Mon, December 04, 2023

Radio Show #519: Helping organizations create a team of productive employees

Special Guest: Gerald Leonard: Founder of the Leonard Productivity Intelligence Institute Gerald offers a unique productivity approach to accomplishing more every day. Gerald J. Leonard PMP, PfMP, and a C-IQ Coach; he's the Publishing Editor, CEO, and Founder of the Leonard Productivity Intelligence Institute, as well as the CEO of Turnberry Premiere, a strategic project portfolio management and IT governance firm based in Washington, DC. Gerald is also an Author, TEDx Speaker, Management guru, and a Bass player. He brings all these traits and skills into his presentations and interviews. Gerald is the author of A Symphony of Choices (A Business Parable), Culture Is The Bass, and Workplace Jazz. During the last 25+ years, Gerald has worked as an IT Project Management consultant and earned his PfMP, PMP, MCSE, and a Certification in Conversational Intelligence (C-IQ) Coaching. He has acquired Project Management and Business Intelligence certifications from the University of California, Berkeley; Theory of Constraints Portfolio Management from the Goldratt Institute, Executive Leadership from Cornell University; and The Wharton School: Entrepreneurship Acceleration Program. Find out more at https://productivityintelligenceinstitute.com/productivity-smarts-podcast/ Listen Live (Archive Available) Host: Jo Moffatt

S2023 E518 · Mon, November 27, 2023

Radio Show #518: Ground Up: Elevating Employee Voice for Continuous Improvement

Special Guest: Paul Reid: Founder and CEO at Trickle Paul started his career as a software engineer, before launching a market-leading tech business that became well known for being a great place to work – with a real focus on putting its people first. The culture that Paul and his team rooted in the business was key to its success, which saw them repeatedly win customers against globally recognised brands with 1000x more staff. Paul’s business was acquired after 15 years, and the subsequent integration of his company into an organisation of 70,000 people was a lesson in how organisations must engage with their people around their feelings, wellbeing and employee experience, in order to be successful. From that journey through 20 years in the Scottish startup world, Trickle was born, and Paul’s focus is now firmly fixed on helping organisations to engage on what really matters to their people. Join us as we discuss how ground-up communication differs from traditional top-down approaches, and what unique advantages it offers in a workplace setting Host: Jo Dodds

S2023 E517 · Mon, November 20, 2023

Radio Show #516: Neurodivergence in the Workplace

Special Guest: Cathy Brown, EFS Advisory Board Member, Former Exec Director What's it like being a neurodivergent leader? How do you lead and manage neurodivergent employees? Cathy speaks about her own personal experience of late diagnosis with ADHD and how she asked for reasonable adjustments and got practical help through Access to Work. Join us as we discuss neurodivergence as a leader and as an employee. Host: Jo Dodds

S2023 E517 · Mon, November 20, 2023

Radio Show #517: Neurodivergence in the Workplace

Special Guest: Cathy Brown, EFS Advisory Board Member, Former Exec Director What's it like being a neurodivergent leader? How do you lead and manage neurodivergent employees? Cathy speaks about her own personal experience of late diagnosis with ADHD and how she asked for reasonable adjustments and got practical help through Access to Work. Join us as we discuss neurodivergence as a leader and as an employee. Host: Jo Dodds

S2023 E516 · Mon, November 13, 2023

Radio Show #516: Bridging the gap from academia to the real world

Special Guest: Alex Eade: Marketing Manager at Footprint Digital Lifelong learning and keeping education at the core of everything we do is paramount to the team at Footprint Digital. Our industry, digital marketing, has often been seen as smoke and mirrors, with clients confused about what agencies are actually doing for them, and agencies using this confusion to their advantage. Footprint Digital was set up to be the antithesis to this, demystifying and humanising marketing to help clients make more confident decisions. As part of this attempt to spread information rather than gatekeep, we began lecturing to university students in 2015 and soon realised that there was a gap between the theory students learnt, and the practical understanding they’d need for a successful start to their career. We set up the Footprint Academy to help them with the skills they’d need in the real world. Alex Eade is the Marketing Manager at Footprint Digital, and after a master degree in Business Management, in 2016 she began her digital marketing career by joining the Footprint Academy. Since then she has managed content teams, developed new digital marketing products, worked in-house in branding, email marketing and CRM for a global restaurant group, and returned to Footprint Digital in 2020 where she set up an online course to complement the Footprint Academy.’ Join us as we discuss bridging the gap from academia to the real world. Listen Live (Archive Available) Host: Jo Moffatt

S2023 E515 · Mon, November 06, 2023

Radio Show #515: Drivetime catch up with show hosts Andy and Jo

Join two of our three hosts - Andy Goram and Jo Moffatt - in conversation. Catch up on the latest from the world of employee engagement and Engage for Success.

S2023 E515 · Mon, November 06, 2023

Radio Show #515: Drivetime catch up with show hosts Andy, Jo and Jo

Join our three hosts - Jo Dodds, Andy Goram and Jo Moffatt - in conversation. Catch up on the latest from the world of employee engagement and Engage for Success.

S2023 E514 · Mon, October 30, 2023

Radio Show #514: The Power of Reconnecting with Nature

Special Guest: Rosie Tomkins: Founding Partner of N-Stinctive, Leadership Development & Executive Coach & Author In this episode, we’ll explore the essence of her upcoming book, “Let Nature Be Your Compass,” set to launch on October 31st. Rosie’s passion for rekindling our connection with nature and harnessing its invaluable lessons will come alive as we discuss real-life anecdotes and actionable strategies from her book. Tune in to discover how you can revitalize your innate strengths, sharpen your intuition, and embark on a transformative journey guided by the natural world. Rosie Tomkins, a trailblazing Executive Coach, Leadership Facilitator, and accomplished author, channels her passion for nature into transformative leadership principles. Her latest book, “Let Nature Be Your Compass,” set for release on October 31st, offers a distinctive perspective on human-nature connectivity and its implications for personal and business development. In “Let Nature Be Your Compass,” Rosie intricately weaves the wisdom of the natural world into practical self-help and leadership strategies. By delving into the attributes animals have harnessed for millennia—purpose, adaptability, resilience—readers are guided to reconnect with their innate strengths and intuition. Rosie advocates for a return to simplicity, enabling individuals to navigate the complexities of modern life with newfound clarity. Join us as we delve into a captivating conversation with Rosie, a trailblazer with over 30 years of experience in unlocking the profound wisdom of nature for personal growth and professional success Host: Jo Dodds

S2023 E513 · Mon, October 23, 2023

Radio Show #513: EMPLOYMENT IS DEAD: How The Metaverse Will Radically Change the

Special Guest: Josh Drean: Co-founder & Director of Employee Experience at The Work3 Institute Josh Drean is Co-founder & Director of Employee Experience at The Work3 Institute, Web3 Advisor at the Harvard Innovation Labs, and Co-author of Employment is Dead (Harvard Business Review Press, 2024) He is an HR Transformation and Metaverse expert who marries web3 technologies with workplace strategies. As Co-founder of The Work3 Institute, a research, and consulting agency focused on human-centric digital transformation, Josh’s aim is to help companies thrive in the rapidly changing world of work. Josh’s work has been featured in Harvard Business Review, Forbes, Fast Company, and The Economist. Josh earned his undergraduate degree in I/O psychology and a masters degree at Harvard University, where he incubated and sold an HR Tech startup pioneering sentiment analysis in real-time. To understand the impact of the Metaverse on the future of work, look no further than the current pains of the distributed workforce and observe the solutions a virtual world of work will provide. Realizing these possibilities will require an entirely new mentality. It’s not about the antiquated concepts of employee engagement or even designing a better employee experience, that’s like adding Ford Mustang car parts around a Model T chassis. The fundamental structure of work is outdated. We are clogging Industrial Age systems with Information Age speeds. The Metaverse and web3 technologies have the power to drive work forward new levels of productivity and growth by offering individual contributors greater ownership, flexibility, and agency over their work. Join us as we discuss how the current pains of employees are driving forward a new model for work that allows greater ownership, flexibility, and ownership over their work. The future of work is decentralization. Host: Jo Dodds

S2023 E512 · Mon, October 16, 2023

Radio Show #512: Culture, Climate and Conflict.

Special Guest: David Liddle: The TCM Group At a time where the terms culture, climate and conflict are hot topics for every organisation, David Liddle will be examining these three areas through the lens of his 30 years work as a facilitator, a mediator, a coach, a leader and an accomplished author. Having completed a degree in race relations in the early nineties, David went on to set up one of the first specialist mediation and restorative justice organisations in the UK. For 7 years he pioneered the use of mediation and restorative practices for resolving intractable and often complex issues in communities, schools and between gangs. In 2001, having completed his MBA with distinction, David began to offer mediation and restorative practices to UK organisations. One of the first to do so, he quickly recognised that dialogue, compassion, empathy and engagement were far more effective at resolving issues at work than retribution, blame, shame, punishment and fear. His company, The TCM Group, has grown rapidly since those early days and David has created a unique ecosystem of services to organisations across the UK and beyond. His ground breaking and award winning Resolution FrameworkTM is being used to replace grievance and disciplinary procedures in organisations across the globe and his Transformational Culture ModelTM offers a blueprint for a purpose driven, values based and person centred workplace.  David has been a longstanding supporter of E4S and he is president of the People and Culture Association (www.peopleprofessionals.org). He is the founder of International People and Culture Week which launches on 01st of May 2024. Join us as we discuss culture, climate and conflict in organisations Listen Live (Archive Available) Host: Andy Goram

S2023 E511 · Mon, October 09, 2023

Radio Show #511: Diversity Without The Cliches

Special Guest: Simon Fanshawe: Co-Founder of Diversity by Design Simon will be exploring the value of diversity…not the clichéd version so many of are routinely subjected to in our work by so-called diversity experts, but rather the core of human difference that lies at the heart of it. We only talk about diversity and inclusion because we are different and we cannot understand each other. It is our attempts to do so, and our frequent clumsiness with each other, that makes this journey so interesting and vital. We learn from positions of ignorance, so we need to be able blunder and explore and deal well with the consequences to each other. Simon will attempt to rescue this work from the excluding jargon that has grown up around it and find ways to engage everyone’s differences in pursuit of our common goals at work. No rules, no lecture from the gays about what not to say. Just some tools and suggestions as to how we work best together, defeat discrimination and disadvantage for groups of people and how we can do it still laughing and causing each other as much joy as inevitable occasional upset. He co-founded and currently runs a consultancy business, Diversity by Design which supports organisations to truly diversify their senior people. His latest book “The Power of Difference” was published in December 2021 by Kogan Page. It was a finalist in both The Business Book Awards and the Chartered Management Institute Book of the Year Award. He is Number Two on HR Magazine’s Most Influential Thinker of 2022 list.  He is married to Adam and they have no children or dogs. Join us as we discuss the value of diversity Listen Live (Archive Available) Host: Jo Moffatt

S2023 E510 · Mon, October 02, 2023

Radio Show #510: Living a More Productive Life in a Progressive Culture

Special Guest: Jane Sparrow: Author and Founder of The Culture Builders and Tuddl Jane is a business culture, people and performance expert. Author and thought leader in culture and wellbeing, she provides advice and support to some of the best known brands (and the emerging ones) including OVO Energy, BBC Studios, Costain, Selfridges, HSBC, Rugby Premiership and Salesforce. She’s well known for creating and sustaining high performing teams and cultures. Jane is passionate about enabling others to perform at their best to achieve both organisational and personal goals. Her personal vision for Tuddl is that it helps large numbers of people live more productive, healthier and happier lives in cultures that become more progressive. Join us as we discuss creating and sustaining high performing teams and cultures. Listen Live (Archive Available) Host: Jo Dodds

S2023 E509 · Mon, September 25, 2023

Radio Show #509: Addressing Staff Well-Being in an ‘Action-Oriented Manner’

Cigna Healthcare, a global health service company, is calling for CEOs and business leaders to make a public commitment to allocate five percent of their annual working hours to changing organisational cultures while addressing the issue of staff well-being in an ‘action-oriented manner’. The initiative aims to support and inspire leaders to place more focus on the mental health of their employees in order to break the stigma of mental health in the workplace and help staff feel safe and supported. Cigna Healthcare is motivating business leaders globally to take the 5% Pledge so we can create a community of like-minded leaders to work together to drive positive change. Arjan is responsible for the overall management, growth and profitability of Cigna’s operations in the UK and all markets across Continental Europe. Arjan leads this combined structure, which spans International Organisations (IGO’s and NGO’s) and governments, European employers and globally mobile individuals. As part of these responsibilities, he maintains close relationships with intergovernmental organisations such as UNICEF and the World Health Organisation and non-governmental organisations such as the Red Cross and Save the Children International. Arjan is a champion of employee mental health and is committed to ensuring the workplace culture at Cigna is one where it’s ok for employees not to be ok, and where they can talk openly about how they’re feeling. Join us as we discuss mental health and why it’s crucial that employers build a supportive workplace, one where it’s sometimes ok not to be ok. Host: Andy Goram

S2023 E508 · Mon, September 18, 2023

Radio Show #508: Flexible Working in Organisations

Special Guest: Jane van Zyl: CEO of Working Families Working Families mission is to remove the barriers working parents and carers face in the workplace. They do this by empowering working parents and carers to understand and use their workplace rights, by supporting employers to create, build and sustain flexible and family friendly workplaces and by advocating for practical positive policy change. The majority of the employer members employ more than 250 people. Coming into the charity in 2018, Jane’s challenge was how to make the charity as flexible and family friendly as possible, while being aware they didn’t have the same HR support or budget of the employer members they support. With the Senior Leadership team, they’ve introduced a number of different things to ensure the team feel valued, connected and informed. Some work better than others… it’s always a work in progress. Jane joined Working Families as CEO in September 2018. She has 18 years’ experience working in the third sector and has held senior leadership positions at a number of UK charities, including Samaritans and Sands. She believes in the value of a fulfilling, balanced working life and its transformative power to create social connections, build self-esteem, and impact the wider community. She is a passionate advocate of equal opportunity for all. She spent her childhood in the UK (Norfolk) and South Africa (Cape Town & Johannesburg). Join us as we discuss creating and sustaining family friendly workplaces. Listen Live (Archive Available) Host: Jo Moffatt

S2023 E507 · Mon, September 11, 2023

Radio Show #507: The Vulnerability of Leaders

Special Guest: Lorna Leeson, Executive Coach Lorna is founder of Little Tent – a Coaching and Culture Consultancy that partners CEOs and their teams to help make positive cultural change happen. Working one on one and with senior teams focusing on how their behaviour and dynamics shape the business culture, and as a result drive their success. Join us as we discuss the importance of leaders showing vulnerability. Listen Live (Archive Available) Host: Jo Dodds

S2023 E506 · Mon, September 04, 2023

Radio Show #506: Future-Proofing Engagement Strategies

Special Guest: Drew Munn: Strategy Partner, Gallagher Drew is a Strategy Partner at Gallagher, one of the world’s leading employee experience consultancies. With over a decade working on internal technologies and a view of where the industry is headed, Drew specialises in future-proofing engagement strategies for a range of clients. As AI transforms not only how we communicate, but also the day-to-day world of our audiences, we need to evolve our definition of engagement. From saving time and effort to enabling whole new communication models, AI might seem like a magic bullet when it comes to driving engagement, but understanding how and when to use them is key to actually delivering results. Join us as we discuss how the definition of engagement is evolving. Host: Jo Moffatt

Mon, August 28, 2023

Radio Show #505: A New Approach to Team Building Exercises

Special Guest: Aaron Betesta Aaron runs the team building brand ‘Laughtercise’. After two years of studying the team building market and delivering team building sessions, he believes that some approaches to team building are stuck in the 90s. At Laughtercise, they believe most team building and icebreaker resources on Google are poor, and are working hard to provide better. Their approach is to shake things up. They want to support people to take the forced out of forced fun and get rid of the cringe factor when it comes to team building activities. At Laughtercise, they deliver wild and fun team building sessions to organisations all over the UK. All the exhilaration of drinking games, but without the alcohol! They have also delivered over £10,000 worth of sessions, for free, to NHS Trusts and Charities. In this episode, Aaron wants to shake up your thinking when it comes to team building and team away days and provide you with creative insights. Most importantly, his  goal is to convince you to ditch the word ‘icebreaker’ and never ever use it again! So, shall we break the ice…? The 6 Unusual Team Building Activities Icebreaker Research Host: Jo Dodds

S2023 E504 · Mon, August 21, 2023

Radio Show #504: The Importance of Coaching in Employee Engagement & Performance

Special Guest: Kevin Campbell: Founder of Lifted Leadership Kevin G. Campbell is an Employee Experience Scientist with Qualtrics and the founder of Lifted Leadership, a strengths-based executive coaching practice. In this show, he will talk about the power of answering the question: What can you contribute to the world that 10,000 others would struggle to bring? Kevin’s spent the last fifteen years helping thousands of people do what they do best every day, and he wants to share the discoveries he’s made along the way. Kevin has an extensive coaching background, logging over 1,000 hours of paid executive coaching and workshop facilitation sessions. He leverages psychometric assessment tools and feedback techniques to identify and coach high-potential, highperformance next-generation leaders. Kevin holds a Master’s in Organizational Psychology and studied under Mihaly Csikszentmihalyi, co-founder of Positive Psychology and the pioneer in recognizing the mental state of flow—the optimal experience of total engagement.  Join us as we discuss what you can contribute to the world that 10,000 others would struggle to bring Listen Live (Archive Available) Host: Andy Goram

S2023 E503 · Mon, August 14, 2023

Radio Show #503: Empowering Colleagues to Have a Voice and Play Their Part

Special Guest: Anne-Marie Griffiths: Head of Internal Comms and Engagement DHL Supply Chain Anne-Marie has worked for DHL Supply Chain for over 20 years gaining experience in operations, customer service, project and change management, and learning and development. In 2018 she joined the Internal Communication and Engagement Team and in just four short years has become a multi award-winning Internal Communication Leader, including being named as the IoIC Internal Communicator of the Year in 2021 and Best In-House IC Team in 2022! In her role as Head of Internal Communication and Engagement, Anne-Marie is responsible for shaping the communication and engagement strategy for DHL Supply Chain in the UK & Ireland and creating a positive employee experience for all 40,000 colleagues across 400 sites. Anne-Marie has a proven track record of leading a skilled and diverse team of internal communication and engagement professionals who ensure their colleagues are informed, involved, and inspired. Together, they bring this mantra to life through a comprehensive suite of communication tools and channels, including a digital employee app that empowers colleagues to share their stories, gives them a voice and ensures that they can all play their part in the success of the organisation. Join us as we discuss the impact on employee engagement through a digital app. Listen Live (Archive Available) Host: Jo Dodds

S2023 E502 · Mon, August 07, 2023

Radio Show #502: Becoming Better Communicators Through Regular Visibility

Special Guest: David Manning: Senior Internal Communications Manager, Currys David Manning has been leading internal comms and employee engagement in large complex organisations for more than 17 years. His creative and inclusive approach and strong commercial understanding have helped shape and transform employee communication, experience and advocacy in organisations including Currys, BBC, Travis Perkins and Associated British Foods. Often described by his peers as habitually optimistic and instinctively curious (almost Ted Lasso-like), David has led high performing teams to improve executive level communications and help senior leaders become authentic communicators in times of change. He’s also created memorable and engaging employee recognition programmes and events, and won a few awards along the way too. Leaders are fundamental to the success of an internal communications strategy. They have the power to influence how employees feel about the company they work for, inspire them to win together, and motivate them to do their best for their customers. Over his 17 year career in Internal Comms, David has supported leaders at all levels to become better communicators by instilling greater understanding of how good internal communication and regular visibility will help the business thrive. Join us as we discuss how leaders are fundamental to an internal communications strategy. Host: Jo Moffatt

S2023 E501 · Mon, July 31, 2023

Radio Show #501: Our very first Engage for Success radio show repeat

Following last week's milestone show, have a listen to Episode 1 - our very first Engage for Success podcast with Jon Ingham and Jo Dodds

S2023 E500 · Mon, July 24, 2023

Radio Show #500: 500 Shows - A Look Up and Down the Hill!

Special Guests: David MacLeod, Nita Clarke, co-Founders, and Cathy Brown, first secondee and former Exec Director, of Engage for Success We started this podcast in 2012 on a bit of whim and here we are, in 2023, 500 shows later! For this auspicious occasion, we have David, Nita and Cathy to recap the journey so far and share their thoughts for the future for the movement along with their views on employee engagement in workplaces into the future and how that's changed since 2012, or maybe not! Join us as we discuss the Engage for Success movement on our 500th show! Host: Jo Moffatt

S2023 E499 · Mon, July 17, 2023

Radio Show #499: Are You a Reliant Leader?

Special Guest: Joanna Howes, Founder and CEO of The Change Creators Too many leaders do not know how to let go of the day-to-day and elevate themselves into leadership positions.  This is a high risk for the team they manage as it impacts engagement, well-being and performance. Join us as Joanna shares how to identify if you are a reliant leader and how you can begin let go and step into your new identity as a leader.  The results can be transformational for you and your team. Joanna Howes is the founder and CEO of The Change Creators. She is an award winning international coach and behavioural expert, specialising in leadership and performance coaching and No 1 best selling international co-author. Joanna’s passion is to create change with a people-first approach, building future-ready leaders and teams by equipping them with the essential mindset, behaviors and skills they need to lead successfully into the future. Joanna is a unique phenomenon within her industry, with over 20 years’ experience working internationally with some of the world’s most awarded advertising agencies and leading them to operational and leadership success. Her blend of both innovative operational and transformative change solutions empowers organisations to build high-performing teams and businesses. Listen live here (archive available) Host: Andy Goram

S2023 E498 · Mon, July 10, 2023

Radio Show #498: Building an “Irresistible” Employee-focused Organisation

Special Guest: Josh Bersin: CEO of The Josh Bersin Company HR influencer Josh Bersin, CEO of workplace trends research firm The Josh Bersin Company, believes it is time capitalism got back to helping individuals build rewarding careers. Now, he wants to talk how. Josh has published widely on this topic, in particular in his just-published book, Irresistible, which surfaces the seven secrets of the most enduring employee-focused organisations. On this show, Josh will discuss the management values organisations need to adopt to become irresistible in their chosen markets, practical strategies that embrace the power of every individual and leverage the speed, technologies and the flexible work arrangements we need to engage with to finally confront the social and cultural issues of our time. Josh is the founder of Bersin & Associates (now Bersin by Deloitte), the Josh Bersin Academy, the professional development platform, and The Josh Bersin Company, an independent research firm which provides research and advisory services to global corporations covering all areas of HR, learning, and HR technology. He is a columnist for the Sloan Management Review, a leading LinkedIn influencer, and has been a regular op-ed writer for HR Executive magazine. Josh spent 25 years in product development, product management, marketing and sales of e-learning and other enterprise technologies at companies including DigitalThink (now Convergys), Arista Knowledge Systems, Sybase, and IBM. Josh’s education includes a B.S. in Engineering from Cornell University, an M.S. in the same discipline from Stanford University, and an MBA from the Haas School of Business at the University of California. Join us as we discuss the management values organisations need to adopt to become irresistible. Listen Live (Archive Available) Host: Jo Moffatt

S2023 E497 · Mon, July 03, 2023

Radio Show #497: Employee Engagement in an Operational Setting

Special Guest: Emma James: Head of Colleague Experience & Comms at Moto Hospitality Emma is a passionate, experienced and proactive employee engagement and marketing professional. Having established herself as a globally recognised public speaker and communications expert, she is creative, diligent and a natural leader and has run teams, directed strategic employee engagement plans, and is also a keen and talented copy writer and Creative Director. With multiple channel skills, she brings a unique blend of both internal and external communication perspectives across a global remit. Known for her loyalty, dedication and enthusiasm, she is also proud to work autonomously and take on high levels of responsibility. Emma is a strong relationship builder with multi-functional teams across the globe, as well as a confident leader and facilitator of meetings and presentations with Exec Board members. More recently, she has taken on the world of Benefits and Recognition for Moto’s 5000 colleagues. Join us as we discuss employee engagement in an operational setting Listen Live (Archive Available) Host: Jo Moffatt

S2023 E496 · Mon, June 26, 2023

Radio Show #496: How to Create an Environment that Celebrates Diversity

Special Guest: Advita Patel: Founder of CommsRebel Advita Patel, founder of CommsRebel, is a specialist in helping organisations build thriving cultures of inclusivity. She will be joining Engage For Success Radio show to share invaluable insights and practical advice on how to create an environment that celebrates diversity and drives exceptional employee engagement. Advita is a passionate advocate for inclusive communication and employee engagement strategies, has an impressive background in communications and a track record of transforming workplaces into hubs of collaboration and diversity. Following the publication of her book, Building a Culture of Inclusivity, we will dive deep into this topic and explore its profound impact on employee satisfaction, productivity, and overall business success. During this episode, we will cover essential areas on inclusive practice, including: How embracing diversity within organisations fuels innovation, sparks creativity, and fosters a sense of belonging among team membersActionable advice on establishing inclusive policies, nurturing respectful communication, and cultivating psychological safetyHow to create an environment where employees feel valued, heard, and supported in bringing their authentic selves to workThe role leadership play in driving inclusivity and understanding the behaviours that foster inclusivity, such as active listening, empathetic decision-making, and growth opportunities for all employees.How to navigate common challenges and overcome biases while leveraging the strengths of diverse teams. Join us as we discuss celebrating diversity and driving exceptional employee engagement. Listen Live (Archive Available) Host Jo Dodds

S2023 E495 · Mon, June 19, 2023

Radio Show #495: Positive Psychology in Business

Special Guest: Professor Ilona Boniwell Ilona Boniwell is a professor of positive psychology at the University of East London and the original founder of the UEL’s MSc in Applied Positive Psychology, the first ever degree of this type in Europe. She is one of the world leaders in positive psychology, working in the field for over 20 years, originally mentored by Martin Seligman. Professor Boniwell wrote or edited twelve books, delivered over 200 keynotes and a TEDx, founded the European Network of Positive Psychology, organised the first European Congress of Positive Psychology and was the first vice-chair of the International Positive Psychology Association (IPPA). She is also a passionate practitioner of positive psychology, delivering advanced evidence-based training in this discipline. As a CEO of Positran she consulted the Governments of UAE and Bhutan and many major international companies, including ClubMed, L’Oréal, Unilever, Nestle, EY, Microsoft and BNP Paribas. Join us as we talk about positive psychology in business. Host: Jo Dodds

S2023 E494 · Mon, June 12, 2023

Radio Show 494: Your Peak Productivity Plan with Wellbeing at the Centre

Special Guest: Bianca Best - Chief Digital Officer EMEA, Publicis Groupe, Author & Founder of Flourish Global Bianca Best straddles the realm of being a senior international executive at the heart of Publicis Groupe, a 110,000+ comms organisation, leading talent initiatives and digital agendas, while running an executive coaching business.  Bianca coaches clients and teams to unleash their Biggest Impact by removing barriers and encouraging expansion. Specialities include imposter syndrome, authenticity, public speaking, leadership, powerful decision-making, relationships, communication and avoiding burnout through conscious and graceful self-management. Balancing productivity and wellbeing – how to develop your own peak productivity plan while putting wellbeing at the centre Against the backdrop of the current debates around the current shift in organisations now seeming to be demanding a return to the office, Bianca and Charlotte will discuss what employers can do to balance wellbeing and productivity, empowering employees to remain at peak productivity wherever they work. Join us as we discuss what employers can do to balance wellbeing and productivity. Host: Charlotte Dahl

S2023 E493 · Mon, June 05, 2023

Radio Show #493: Storytelling for Leaders

Special Guest: Jerome Deroy: CEO at Narativ Jerome joined Narativ in 2007 after the founders, Murray Nossel and Paul Browde, handed him a shoebox full of notes and said, “we think there’s a company in here.” Jerome had recently left a position at BNP Paribas, Hong Kong, and came to New York to pursue a career in filmmaking. He jumped at the challenge—and so began Jerome’s story with Narativ. “Through my storytelling work, I’ve come to understand the power stories have to share culture viscerally, in an engaging and lasting way.”  At Narativ, today Jerome helps companies leverage the power of story-telling by teaching them how to end, craft and tell stories that resonate through a repeatable and scalable method. Narativ offers listening and storytelling training programs, one-on-one coaching, and virtual work-shops for sales, team building, leadership development and onboarding. For over a decade, Jerome has worked closely with clients as diverse as CIGNA, Boehringer Ingelheim Pharmaceuticals, Janssen Pharma, and Warby Parker to craft business-relevant personal stories for sales, leader-ship, and team building. He regularly lectures at Parsons New School of Design in New York City on The Art of Storytelling. Join us as we discuss the art of Storytelling. Host: Jo Dodds

S2022 E492 · Mon, May 22, 2023

Radio Show #492: Women in Project Management.

Special Guest: Adam Boddison: CEO of APM Adam joined APM as chief executive officer (CEO) in September 2021. He has a non-executive director portfolio that includes being Chair of the Corporation at Coventry College and Trustee at two multi academy trusts spanning 80 primary, secondary and specialist settings. These schools and colleges provide education for more than 45,000 children and young people. Adam is also a visiting professor at the University of Wolverhampton. Prior to joining APM, Adam held leadership roles in several membership organisations including as chief executive for nasen (National Association for Special Educational Needs), director for the LLSENDCiC (a higher education membership group), and as academic principal for IGGY (a global educational social network for gifted teenagers). Adam was also director of the Centre for Professional Education at the University of Warwick. He has published a range of books and articles and is a qualified clinical hypnotherapist. At a time when project, programme and portfolio management has never been so important, it’s essential for the project profession to make the best use of the broad range of talent available to it. Ensuring that women are able to participate and succeed in these roles is essential. Association for Project Management (APM) has a long history of supporting the development and promotion of women in project management environments. It works to maximise expertise in the project profession through membership, events, learning resources and its volunteer programme. Because when women succeed in projects, society benefits. Join us as we discuss ensuring women can participate and succeed in the project profession. Listen Live (Archive Available) Host: Jo Dodds

S2022 E491 · Mon, May 15, 2023

Radio Show #491: Bringing Clarity and Accountability To an Organization

Special Guest: Steven Rothberg: Founder and Chief Visionary Officer of College Recruiter Steven is the Founder and Chief Visionary Officer of College Recruiter, Host of the High Volume Hiring Podcast, and Cohost of the Inside Job Boards and Recruitment Marketplaces Podcast. Steven lives in Minneapolis, Minnesota; has been married for almost 30 years; has three adult kids; and one hyper-bonded dog. College Recruiter believes that every student and recent graduate deserves a great career. Its customers are primarily Fortune 1,000 companies, government agencies, and other employers who hire at scale, meaning dozens or even hundreds. They advertise on College Recruiter their part-time, seasonal, internship, and other entry-level jobs that require 0-3 years of experience so it is kind of like job search site Indeed except for the entry-level niche. College Recruiter is global and helps 13 million people a year find great, new careers. Join us as we talk about how College Recruiter uses the Entrepreneur’s Operating System (EOS) to help with employee engagement by bringing much-wanted clarity and accountability throughout the organization. Join us as we discuss bringing clarity and accountability throughout an organisation. Host: Jo Moffatt

S2022 E490 · Mon, May 08, 2023

Radio Show #490: Bupa’s Approach to Employee Engagement.

Special Guest: Sarah Hood: Global Head of Engagement at Bupa Radio Show #490: Bupa’s Approach to Employee Engagement. Join Sarah who will share Bupa’s approach to employee engagement, and how in recent years, they’ve seen consistently improving levels of happiness across the workforce. Sarah has worked at Bupa for 20 years, with a background in customer service and operations management in both health clinics and contact centres, before making the switch to HR in 2015. Sarah now leads Bupa’s engagement strategy and vision, and the delivery of a global listening program connecting all employees. Bupa employs 85,000 people in a mixture of healthcare provision and healthcare funding businesses around the world. Join us as we discuss Bupa’s approach to employee engagement. Listen Live (Archive Available) Host: Andy Goram

S2022 E489 · Mon, May 01, 2023

Radio Show #489: The Importance of Authentic Storytelling

Special Guest: Sam Bleazard: Communications leader and Podcaster Sam has had a 25-year career in Communications, including 10 as Head of Internal Communications at John Lewis & construction engineering giant Laing O’Rourke He is a  Communications leader and content creator – focused on authentic human storytelling and the employee experience.  Sam is also a Podcast creator and host of two shows: Comms from the Shed interview series (started during the pandemic, which explored interviewees new-found sense of purpose)  & “How Can U Just Leave Me Standing? In search of Prince (yes that one). Episodes for both series are available at Amazon Music, iTunes, Simplecast & Spotify. He is also a  Freelance writer on music arts and culture. Join us as we discuss the importance of authentic storytelling, in an age of continual distraction. Listen Live (Archive Available) Host: Jo Moffatt

S2022 E488 · Mon, April 24, 2023

Radio Show #488: How meaningful connection boosts well-being.

Special Guest: Alex Osborne: Founder and CEO of Shoogle Alex Osborne is the owner of shoogle. A consultancy and well-being and engagement software company. Before starting shoogle Alex was a founding member of a new FX business in Investec Bank. Alex was responsible for introducing, rolling out and embedding new ways of working, including user research, agile, product and delivery. Through showing the way, coaching and mentoring, he helped unshackle the team so they could achieve their goals and ambitions. Alex played a key role in the continued development of strategic relationships across the business, ensuring the transformation of the bank, one API at a time. Alex uses one-to-one, team, and group coaching, with training programmes as well in-situ direction and help, deep dives and intervention work to bring about good outcomes. Prior to joining Investec, Alex worked in government helping teams to build digital services at pace. Alex created a startup inside Ocado Technology, paved the way for Product Management helping 600 software developers to build their Ocado Smart Platform. Join us as we discuss how meaningful connection boosts well-being and leads to high-performing organisations. Listen Live (Archive Available) Host: Jo Dodds

S2022 E487 · Mon, April 17, 2023

Radio Show #487: The Dynamics of Work and Business Activities

Special Guest: Bruno Cignacco: Author of ‘The Art of Compassionate Business: Main Principles to the Human-Oriented Enterprise.’ There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in the business and work environments are: employees being viewed as commodities, competitors perceived as threats, companies’ resources seen as limited, and customers perceived as scarce and difficult, etc. All which leads to the question, “Is there a way to perform business activities more humanely?” Dr Bruno Roque Cignacco (PhD) is an international speaker, university professor, researcher, and business consultant. For over 20 years, he has advised and trained hundreds of companies on international trade activities and international marketing. He is a university lecturer. He is a Senior Fellow of the Higher Education Academy (HEA – UK). He is a best-selling author; his books books were published in different languages. His new book is titled “The Art of Compassionate Business” (2019, Routledge). Join us as we discuss whether there is a way to perform business activities more humanely. Listen Live (Archive Available) Host: Jo Dodds

S2022 E486 · Mon, April 10, 2023

Radio Show #486: Managing the Cross-Cultural Interface in International Business

Special Guest: Rajesh Kumar As firms enhance their global presence they are confronted with a myriad of differences, ranging from the legal and the regulatory to cultural differences. Each culture has a set of cherished values/beliefs on the basis of which they operate and in cross-cultural interaction a conflict may potentially emerge between different sets of values. Asian cultures, for example, have a collectivistic orientation, whereas North American/European cultures are individualistic in their essence. Differences in national culture can impact global teamwork, prove a hindrance to successful negotiations, and or prevent trust building. In our conversation, we will explore the different ways in which national culture impacts global business and the steps that companies can take to enhance their cross-cultural effectiveness. Dr Kumar is an expert in International Business Strategy and Cross-Cultural Management. Originally from India, Dr Kumar has lived and worked in the United States, U.K., Denmark, France, Finland, Netherlands, and New Zealand. He has developed a deep appreciation and awareness of the importance of the cross-cultural dimension and how it impacts strategy formulation and implementation. He has a Ph.D. degree in International Business from New York University, an MBA from Rutgers University, and a Masters degree in Economics from the University of Delhi. He has published numerous research papers in academic journals and is the coauthor of a book on Doing Business in India which was published by Macmillan in 2005 and International Negotiations in China and India published by Macmillan in 2011.  Join us as we discuss the Cross Cultural Interface in International Business Listen Live (Archive Available) Host: Andy Goram

S2022 E485 · Mon, April 03, 2023

Radio Show #485: Why mid-sized German companies are a leading force

Special Guest: Hermann Simon: Founder of Simon-Kucher & Partners The volatility and uncertainty of today’s global business landscape is here to stay. Now more than ever, it’s imperative for business leaders to adopt new strategies that will help them successfully navigate economic turbulence and compete on a global scale. Fortunately, the formula for achieving lasting success may be hiding in plain sights.  According to world-renowned business consultant and pricing expert Hermann Simon, Ph.D., the answer is as simple as looking to “Hidden Champions,” successful mid-sized companies with annual revenues under $5 billion that have become world market leaders under the radar. Though there are 3,400 Hidden Champions worldwide, a majority are found in Germany. Hermann Simon is the founder and honorary chairman of Simon-Kucher & Partners, the world’s leading price consultancy, with almost 2000 employees in 43 offices in 28 countries. Ranked on the Thinkers50 list of the most influential international management thinkers, he is considered the world’s foremost authority on pricing strategy. Simon has published over 40 books, translated in 30 languages, including the worldwide bestsellers Hidden Champions, Confessions of the Pricing Man, Price Management and True Profit! No Company Ever Went Broke from Turning a Profit, and recently published his autobiography, Many Worlds, One Life: A Remarkable Journey from Farmhouse to the Global Stage Join us as we discuss how to play by the changing rules of achieving market-leading positions—and win. Listen Live (Archive Available) Host: Jo Moffatt

S2022 E484 · Mon, March 27, 2023

Radio Show #484: Don’t Be A Duck

Special Guest: James Boller: Owner of PRPSFL The way we work today is broken, with low engagement, low productivity and high team turnover (and high stress for business owners and leaders). In this session, James will tell us the reason why he thinks work is broken and how to fix it. You will learn about Purpose, Values and how to build a successful Culture, making it easier for your organisation to attract, engage, motivate and keep the best people. The solution? Don’t Be A Duck. James worked in market research for 10 years and customer experience for 10 years either side of completing an MBA. Throughout his career, James has used data to help brands to understand people, how they behave, and why. Over years of talking to brands like Tesco, Marks & Spencer, Sony and VW, James came to understand a common factor in why great brands succeed: it’s about being clear what you stand for and proving it every day in how you treat customers and employees. In other words, it’s about building the right culture. James started his own business, PRPSFL, in 2019 to take his learnings to small business owners around the UK. He helps businesses to articulate what they stand for and build purposeful cultures around this. Join us as we discuss the reason why ‘work’ is broken and how to fix it. Listen Live (Archive Available) Host: Andy Goram

S2022 E483 · Mon, March 20, 2023

Radio Show #483: The Great Disconnect

Special Guest: Paul Burton: C Coach Sorry to introduce another “great” something. We seem to have had our fair share of these, but these events are connected, while the symptoms are different the root cause is the same. The world and the expectations of individuals has changed. We have loud signals that what we are doing isn’t working and need no more clues. Individuals are voting with their feet and flipping from organisation to organisation looking for the promised land, while HR are facing challenge after challenge and are frankly getting burned out and fed up with the lack of support from any port and Managers are caught in the middle. It’s a perfect melting pot really, it doesn’t have to be this way. It’s time for a change! Paul Burton is an entrepreneur whose passion is having a positive impact on people and organisations. He has taken his 30 years’ worth of experience in turning around business performance to create a fully automated, self-driven coaching platform to help businesses retain their best, unlock the rest and do most for less. Since the mid 90’s Paul has turned around many underperforming businesses including a franchise of a bank, insurance companies, charities and work within the education sector. Focusing on culture by creating tools, data, and environmental forces to focus on really connecting and caring for individuals, but critically enabling individuals to identify the ingredients to success and take responsibility for their own growth and career and to support others in theirs too.  Join us as we discuss how the world and expectations of individuals has changed. Listen Live (Archive Available) Host: Jo Moffatt

S2022 E482 · Mon, March 13, 2023

Radio Show #482: Biophilia and the Workplace.

Special Guest: Naomi Stone: Reward and Engagement Lead, St Monica Trust. Naomi is Reward and Engagement Lead at Bristol charity St Monica Trust. A skilled practitioner and academic in occupational psychology, Naomi has over twenty years’ experience across legal, not-for-profit, health and social care and education settings. At St Monica Trust, Naomi is accountable for the St Monica Trust reward and engagement strategy. She leads and influences on well-being at work, pay and recognition, and in driving organisational change within these areas. A recent addition to the UWE Associate Lecturer team, she regularly teaches and prepares learning materials for Well-being At Work modules on Masters level business degrees. Naomi’s specialism is biophilia (the human-nature connection) relating to well-being at work, which stemmed from conducting a post-graduate systematic review and dissertation study into biophilia and the workplace. She sees our innate connection with nature as a driving force in bridging the gap between our needs as humans and the reality of the way many of us work and live. To Naomi, biophilia for well-being goes beyond the design of offices, buildings and cities, to workplace cultures and behaviours. Naomi delivers team workshops, coaching, public speaking, psychometric testing (BPS Registered Qualifications in Test Use Levels A and B) and is recognised as a Principal Practitioner with the Association for Business Psychology and a member of the BPS. Join us as we discuss biophilia and the workplace. Listen Live (Archive Available) Host: Andy Goram  Add to calendar

S2022 E481 · Mon, March 06, 2023

Radio Show #481 : Creating breakthrough results AND wellbeing

Special Guests: Mark Minukas & Gaurav Bhatnagar: Authors of ‘Unfear: Transform Your Organization to Create Breakthrough Results and Well-Being’ Gaurav Bhatnagar and Mark Minukas are authors of the widely acclaimed book “Unfear: Transform Your Organization to Create Breakthrough Results and Well-Being” The Unfear book is the synthesis of learnings from the last two decades of Gaurav and Mark’s professional lives, working co-creatively with organizations to deliver performance and culture transformations that put the human beings that make up the organization at the very center, proving that you don’t have to make a false choice between performance and wellbeing of the people who make up the organization, you can achieve both. In this timely and essential guide, Gaurav Bhatnagar and Mark Minukas present a proven approach to workplace anxiety that reduces stress, boosts well-being, and overcomes blocks that get in the way of success. It begins with changing our relationship with fear, and then developing strategies that improve outlook and performance, leading to greater profits, sustainable growth, and personal rewards.  Gaurav Bhatnagar, based in Stamford CT, is the founder of Co-Creation Partners and has dedicated more than two decades to helping organizations thrive and achieve breakthrough performance.  Mark Minukas is the managing partner of Co-Creation Partners. He began his career as a Navy officer and member of the US Naval Construction Battalions (Seabees) and the Navy Dive Community. In 2005, he brought his experience to McKinsey and Company, where he worked as a consultant and member of the Operations Practice.  Join us as we discuss putting the human beings that make up the organization at the very centre Listen Live (Archive Available) Host: Jo Moffatt

S2022 E480 · Mon, February 27, 2023

Radio Show #480: How to fall back in love with your job

Special Guest: Beth Stallwood:  Founder of Create WorkJoy. So many people move jobs at the beginning of the year that recruiters call it the ‘January job round’ and often don’t bother trying to fill vacancies in December. While harnessing New Year energy to finally quit your job is one option, there’s another: fall back in love with the job you already have. I’ll offer listeners three solid strategies for looking at their current job with fresh eyes.  1. Un-blur your boundaries A lack of boundaries, especially with your time, is a surefire way to work gloom. We’ll start by defining our boundaries and learning how to implement them. 2. Change the story Have you ever examined the story you tell yourself about your job? In this section, I’ll guide people to write down their job story and take back control of their narrative. 3. Become a brilliant bossee Beth Stallwood is a coach, facilitator, speaker, consultant and author, and the founder of Create WorkJoy. She’s spent 20 years developing her signature practical, passionate approach, and excels at getting to the heart of what’s actually going on – whether that’s for an individual client stuck in WorkGloom or an organisation with a people challenge to solve. Beth has extensive experience in the fields of learning, development and organisational culture and is an expert host of large-scale speaker events. Beth’s first book, WorkJoy: a toolkit for a better working life, is out now and her podcast, the WorkJoy Jam, is available on all major podcast. Join us as we discuss how to fall back in love with your job. Listen Live (Archive Available) Host: Jo Dodds

S2022 E479 · Mon, February 20, 2023

Radio Show #479: What Flexpo is working to achieve

Special Guest: Ursula Tavender: Joint CEO of Flexpo Ursula Tavender is Joint CEO of Flexpo, an innovative start-up organisation that exists to make the world of work more inclusive for everyone through its events, flexible working consultancy and FlexPro, a software that helps teams have better conversations about how to make flexible working really work for them. Powerful personal experiences of navigating a career she adores while recovering from her own eating disorder, parenting young children and supporting her husband and family through health challenges illuminated to Ursula the millions of talented professionals currently excluded from participating fully in the UK workforce and the profound need for urgent workplace evolution. Now driven by a relentless, fiery determination that every person deserves equal access to career opportunities, every aspect of Ursula’s work is geared towards modelling inclusive leadership; supporting companies to embrace flexible ways of working and achieve a true shift in culture so that more people – regardless of their role, circumstances or working pattern – can stay and progress at work. Ursula also participates in a number of influential government groups and writes, speaks, comments and campaigns for business change on the issues of closing the gender pay gap, flexible working and the future of work. Join us as we discuss what is still required by companies to move forward in creating a better working environment for everyone. Listen Live (Archive Available) Host: Andy Goram

S2022 E478 · Mon, February 13, 2023

Radio Show #478: What can you contribute that others would struggle to?

Special Guest: Kevin Campbell:  Founder of Lifted Leadership Kevin G. Campbell is an Employee Experience Scientist with Qualtrics and the founder of Lifted Leadership, a strengths-based executive coaching practice. In this episode, he’s going to talk about the power of answering the question: What can you contribute to the world that 10,000 others would struggle to bring? Kevin’s spent the last fifteen years helping thousands of people do what they do best every day, and he wants to share the discoveries he’s made along the way. Kevin is an Employee Experience Scientist at Qualtrics and also a Founder of Lifted Leadership, LLC where he coaches Fortune 500 executives on how to acquire, develop and retain their most valuable asset: their people. He’s spent the last decade of his career building leaders and teams for companies like Stryker, PF Chang’s, Amazon, etc, and has worked for Deloitte and Gallup as a consultant. Kevin also served as a Workplace Consultant and Executive Strengths Coach for Deloitte Human Capital and the Gallup Organization where he helped coach leaders from companies like P.F. Chang’s, US Bank, Amazon, CH2M (now Jacob’s), and PayPal leverage their unique individual talents into greater performance. As a certified coach, Kevin has logged over 1,000 hours of paid executive coaching and workshop facilitation sessions. As a coach, he makes use of a variety of psychometric assessment tools and feedback techniques to identify and coach high-potential, high-performance next-generation leaders. Join us as we discuss what you can contribute to the world that 10,000 others would struggle to bring. Listen Live (Archive Available) Host: Jo Moffatt

S2022 E477 · Mon, February 06, 2023

Radio Show #477: Venturing into a New Category of Employee Benefits

Special Guest: Christina Melling: Co-Founder & CEO of Stipendium Christina is the CEO of Stipendium, an innovative digital platform with a suite of products that have been carefully built to make dealing with key life events a breeze. Christina started her career in the legal sector where she worked in commercial litigation before embarking on a career change to venture into financial planning. Here, Christina worked as Head of Propositions designing and implementing insurance, investment and pension propositions for clients and employers. With this experience, Christina understands how to assess, design and implement future proofed offerings from a whole of market perspective that are geared towards tackling the gaps in education, innovation and technology. Christina is passionate about revolutionsing the realm of employee wellbeing. Her approach is forward-thinking as she adapts the tools to address employee wellbeing with facts, behaviours and statistics to align the Employee Value Proposition with the expectations of employers’ varying demographics. Christina’s ambition is to advance the scope of solutions to address employee wellbeing via well-packaged products that are tailored to the masses and for these to allow employers to invest in the lifecycles of their employees in a way that has never been done before. Join us as we discuss achieving a new era of employee (and employer!) wellbeing. Listen Live (Archive Available) Host: Jo Dodds

S2022 E478 · Mon, January 30, 2023

Radio Show #476: Integrating Wellness Into Work Intentionally

Special Guest: Tarin Calmeyer – Remote Team Wellness Tarin Calmeyer is a 12+ year wellness veteran who’s worked with teams at Netflix, Meta, Dell, Cisco, L’Oreal, Remote.com, Movenpick Resorts, and many more to bring wellness to their workday, virtually! After a decade spent being an international wellness coach, writer, speaker, and consultant, Tarin founded Remote Team Wellness to work with forward-thinking brands who want to help their remote employees feel, think and work better after the pandemic. Over the past few years, Tarin has taught thousands of people around the world virtually to implement simple, mindful techniques that result in monumental lifestyle changes. She now uses her expertise and training as both an Osteopath, and a 500hr yoga teacher to teach employees how to live and work better. Remote Wellness has over 100 other wellness experts ready to lead your team on transformative sessions around Nutrition, Burnout, Sleep, Financial Wellness, and more. Join us as we discuss integrating wellness into work in an intentional and mindful way. Listen Live (Archive Available) Host: Andy Goram

S2022 E475 · Mon, January 23, 2023

Radio Show #475: Reworking Time to Boost Productivity, Diversity and Wellbeing

Special Guest: Helen Beedham: Author of The Future of Time: How ‘re-working’ time can help you boost productivity, diversity and wellbeing Time is our most precious finite resource. So why does nearly every business fail to manage it strategically and value it appropriately? Our working time has speeded up, become highly fragmented, and blurred into non-working time. We squander it in meetings, decision-making, inefficient processes and our cult of busyness. We reward 24/7 availability, speed of response and hours worked rather than results. Rethinking our approach to how we manage working time can help us address the most pressing issues of the workplace: high stress and burnout; falling retention; stalling diversity. Individuals will flourish better in their careers and businesses will boost their bottom-line. It’s time for businesses to re-work time… Helen Beedham writes, speaks and advises on how to create more inclusive, productive workplaces where everyone can flourish. For the past 25 years, as management consultant then chair of a City-wide professional network, she has led change programmes for FTSE 100 businesses and regularly brought together Heads of HR, Diversity, Inclusion and Wellbeing to exchange market-leading practices. Helen is regularly cited in business and HR publications and was commissioned by the Executive Director of London Business School’s Leadership Institute to assist them with selected research studies. She is author of the business book ‘The Future of Time: How ‘re-working’ time can help you boost productivity, diversity and wellbeing’. Join us as we discuss rethinking our approach to how we manage working time Listen Live (Archive Available) Host: Jo Dodds

S2022 E474 · Mon, January 16, 2023

Radio Show #474: Impact of the Pandemic on Employee Engagement

Special Guests: Sarah Pass, Senior Lecturer at Nottingham Business School Nottingham Trent University, EFS Board Member & James Court-Smith, Director at Stillae and EFS Board Member. Sarah Pass Dr Sarah Pass is a Senior Lecturer at Nottingham Business School (NBS) Nottingham Trent University, focusing on postgraduate and executive teaching. Sarah is an Ambassador for Engage for Success and chairs the following Engage for Success groups; the East Midlands Area Network, the Line Manager Thought and Action Group, the Engagement Champions Thought and Action Group, and the Organisational Purpose Thought and Action Group. She is also a member of the Advisory Board, the Steering Group, and the Core Team. Sarah is a Fellow of the Royal Society of Arts (RSA), a member of the CIPD, the British Academy of Management, and works closely with the Involvement and Participation Association (IPA) and ACAS. Her main research areas focus on issues of employee experiences at work. For example engagement, meaningful work, good work and voice. She has published both academic outputs and practitioner reports in these areas. James Court-Smith At Stillae, James provides data-based consulting to executive teams -enabling constructive discussion and decision making in complex business situations. James has been involved in Engage For Success since contributing several case studies to the original MacLeod Report in 2009. In 2016 James wrote the movement’s Further Evidence report. He continues to be involved in several TAGs, serves as Chair of the Steering Group and as a member of the board. Join us as we discuss our recent research exploring the impact of the pandemic on employee engagement. Host: Jo Moffatt

S2022 E473 · Mon, January 09, 2023

Radio Show #473: Reviews Don’t Work

Special Guest: Michael King: CEO of Teams.Coach, LLC Michael King, founder, and CEO of TEAMS.COACH, LLC is a highly sought-after Executive and Business Leadership Coach. He helps business leaders clarify and execute at high levels through his proprietary T.E.A.M.S. Methodology to develop measurable business growth and company-wide collaboration. Michael has close to twenty years of hands-on experience, leading teams, and organisations. In the past five years, he worked with a wide range of clients, from solo entrepreneurs to top company executives. Michael has a unique ability to combine critical thinking and a sense of humour which makes his style of coaching a lot more engaging, effective, and digestible through systems, strategies, and structures necessary to navigate business growth and change. More than 30 years have passed since the development of the famous 360 reviews. Since then, they haven’t changed much although the work culture has completely shifted. 360’s incentivize leaders to focus on the wrong data which leads to wrong decisions in today’s environment. On this episode, Michael will share how focusing on emotional intelligence, leadership teams can achieve measurable results, elevate overall company culture, and make employees more engaged. Join us as we discuss why reviews don’t work! Listen Live (Archive Available) Host: Jo Dodds

S2022 E472 · Mon, December 19, 2022

Radio Show #472: Leader LIFT: Transform Your Influence in Every Situation

Special Guest: Richard Newman: CEO of Body Talk Richard is the Founder and CEO of Body Talk, global leaders in evidence-based communication training. Since 2000, Richard and his team have trained 100,000 people worldwide, with clients from 46 countries. In the new hybrid world, there are more ways to communicate than ever before, but finding true connection and engagement still eludes many of us. Without the ability to effectively engage an audience and inspire action, new ideas struggle to be implemented, adding frustration and failure to the workplace. Richard transforms that failure into success, helping one client gain over $1 Billion in new business and winning 100% of the pitches he coached them on by applying the breakthrough strategies he teaches. Over the next 21 years, Richard and his team developed a new, science-backed coaching method designed to create real and practical results. Richard’s breakthrough research on communication has been  published in the Journal of Psychology. Richard’s clients include CEOs,  Vice-Presidents and leadership teams across many industries, including Virgin, Expedia, NYU, Microsoft and 3M. Join us as we discuss the one secret that transforms your influence in every situation, so that you can inspire, motivate and lead people Listen Live (Archive Available) Host: Jo Moffatt

S2022 E471 · Mon, December 12, 2022

Radio Show #471: Teaching Team Building and Communication Through Video Games

Special Guest: Scott Novis: Speaker, Innovator, Founder of GameTruck Scott Novis is the founder of GameTruck, the leading national franchise company best known for its video game birthday parties. Today he’s also helping businesses with remote teams increase engagement by hosting fun workshops that improve culture and team-health. Scott comes from an eclectic background of professional influences; he has two engineering degrees, spent decades as a video game executive, and worked as a Disney executive before leaving to found GameTruck. With more companies going to remote work, employee disconnection is at an all-time high. Scott provides fun workshops that improve culture and team health, and they do it with video games! Scott focuses on helping breakdown the barriers of isolation using video games by using them as a tool for connection. Whether a group of college students trying to make friends, or a team of remote workers who have been isolated by their new working conditions, Scott believes video games can help. Technology does not have to be isolating. Managed effectively, it can be a platform for transformation, change, and yes, even friendship. Join us as we discuss improving culture and team-health. Listen Live (Archive Available) Host: Andy Goram

S2022 E470 · Mon, December 05, 2022

Radio Show #470: How to Shift the Narrative of a Collective Belief System

Special Guest: Joe Caruso: Founder and President, Caruso Leadership Institute Joe Caruso is an expert on the individual mind, the collective mind of an organisation and how meaning drives our behaviour and determines outcomes in all aspects of life. As an author, business advisor and speaker, Joe brings his lifetime of expertise to help organisations and leaders change the way they see themselves — and in turn, the way they think about markets, products and services. Joe has learned this change in thinking drives new behaviour and allows organisations to sharpen focus and reach greater levels of success. After being diagnosed with an incurable cancer when he was 18, Joe committed whatever time he had left to spending five hours a day, five days per week, studying life. He wanted to identify what he now refers to as “Simple, Common, Timeless Human Truths.” In his quest, Joe felt compelled to answer a simple, yet difficult question before he was overcome by the cancer: What is the essence of a fulfilling, successful, and happy life? Joe became one of the first people ever cured of metastasized testicular cancer. With this gift, he decided he would continue his studies, and began to collect and analyse his findings on life. After beating cancer, Joe founded Caruso Leadership, a firm dedicated to helping others achieve their goals while enjoying the process.  Join us as we discuss shifting the narrative of a company’s collective belief system Listen Live (Archive Available) Host: Jo Moffatt

S2022 E469 · Mon, November 28, 2022

Radio Show #469: Appreciation in the Workplace.

Special Guest: Debra Corey: Author of ‘See it. Say it. Appreciate it!’ Debra is a highly experienced and award-winning HR consultant, world-class speaker, and five-time best-selling author who has been named as one of the top 101 Global Employee Engagement Influencers and HR Most Influential Thinkers. After 20+ years working as an HR leader for global companies such as Gap Inc, Merlin Entertainments and Reward Gateway, she now inspires and ‘pays it forward’ by helping others develop and deliver HR strategies in a rebellious way, pushing the boundaries and challenging the status quo to truly drive employee engagement. Showing appreciation through recognition has been proven to be one of the most effective tools a manager has. From driving stronger business results to improving morale, relationships with their people, as well as their overall wellbeing, studies have found the impact and difference it can make. However, with 65% of employees saying that they don’t feel appreciated, and 75% of employees who quit their job citing a lack of recognition as the key driver, clearly something’s not working. Debra is on a mission to change this so every employee feels appreciated, not just a few. Where recognition occurs for all of the small things that matter and make a difference, and not just the big ones. Where recognition happens continuously and in a timely manner to reap the ‘in the moment’ benefits. And where employees feel valued and appreciated through genuine, meaningful and inclusive recognition. Join us as we discuss the importance of having formal and informal ways of showing appreciation. Listen Live (Archive Available) Host: Jo Moffatt

S2022 E468 · Mon, November 21, 2022

Radio Show #468: How Effective is your Current Engagement Program?

Special Guest: Bala Balasubramaniam: Innovation Minds Bala believes that human connection is the heart of innovation. Great innovation and engagement happens when people have the right mindset, tools, and process to collaborate effectively. With that in mind, he recently founded Innovationminds that equips enterprise/academic clients with a crowdsourcing/AI employee experience platform and innovation sprints to engage our talent and move ideas into game-changing solutions. Prior to that, he worked as Head of HR Innovation at LinkedIn, also as the leader of Innovation at eBay Research Labs. He frequently gives keynotes at Innovation/HR Summits & Conferences. CHROs and Experience Officers agree that 80% of engagement comes from our daily work, team meetings and workday breaks, corporate events, and most importantly the way our managers engage with us. The rest of the 20% comes from how well we are able to use the engagement programs and technology currently available to us at work. The question is: How effective is your current engagement program in boosting engagement on both fronts? Let’s look at some best practices and trends we see at thriving companies Join us as we discuss boosting engagement using the programs and technology currently available Listen Live (Archive Available) Host: Andy Goram

S2022 E467 · Mon, November 14, 2022

Radio Show #467: The Changing World of Work

Special Guest: Evan Sohn: CEO of Recruiter.com Evan Sohn is the Chairman and Chief Executive Officer of Recruiter.com, an on-demand recruiting platform that combines AI and video job-matching technology with the world’s largest network of small and independent recruiters. Sohn is a frequent contributor to CNBC and Yahoo! Finance, and demonstrates expertise in a diverse set of industries, including WiFi, Instant Messaging, data security, customer relationship management (CRM), and much more. The world of work continues to change. We have the battle between remote, hybrid, and in-person roles raging on, the job hopper economy not wavering, and a looming recession. In addition, what we are really seeing shape up right now is the tale of two job markets, while the number of new jobs and the unemployment number, are both rising simultaneously Join us as we discuss the changing world of work. Listen Live (Archive Available) Host: Jo Dodds

S2022 E466 · Mon, November 07, 2022

Radio Show #466: Mentoring and the Employee Experience

Mentoring is a key strategy for retaining top talent and stabilizing a positive culture. People want and need connection to each other to exchange knowledge, gain exposure, generate ideas, and stay inspired. Organizations need both formal and informal mentoring to meet the pace of change and to make talent development activities productive and rewarding. Mentorship offers a clear and cost-effective solution to dwindling employee engagement as virtual and hybrid work structures become more commonplace. For 25 years, Christy has provided innovative leadership, expert advice and successful implementation of organizational effectiveness in companies worldwide. She consistently creates strategies that make a lasting difference within businesses, often doubling the value of their internal resources. An original thinker, Christy’s career has involved supporting billion-dollar clients through transformation, and leading initiatives to increase employee engagement and success while decreasing overall costs. Join us as we discuss how formal and informal mentoring can meet the pace of change Listen Live (Archive Available) Host: Jo Dodds

S2022 E465 · Mon, October 31, 2022

Radio Show #465: What do Astronauts & Olympic Champions do Differently?

Special Guest: Ruth Gotian: Chief Learning Officer and Assistant Professor of Education in Anesthesiology Dr. Ruth Gotian is the Chief Learning Officer and Assistant Professor of Education in Anesthesiology and former founding Assistant Dean of Mentoring and Executive Director of the Mentoring Academy at Weill Cornell Medicine. She has been hailed by the journal Nature and Columbia University as an expert in mentorship and leadership development and was recently recognized as one of the top 20 mentors in the world. In 2021, Thinkers50, dubbed the Oscars of management thinking, ranked her the #1 emerging management thinker in the world to bridge theory and practice.  She was also a semi-finalist for the Forbes 50 Over 50 list. In addition to publishing in academic journals, she is a contributor to Harvard Business Review, Forbes, and Psychology Today, where she writes about ‘optimizing success’. Her research is about the mindset and skill set of peak performers, including Nobel laureates, astronauts, and Olympic champions, which she writes about in her book, The Success Factor. Join us as we discuss how high achievers do things differently. Host: Jo Moffatt

S2022 E464 · Mon, October 24, 2022

Radio Show #464: a “community of leader-followers”

Special Guest: Jeff Spahn: President of Leading Leaders Inc. Jeff Spahn is a pioneer in leadership forging a new, evolved theory and practice of leading that meets today’s challenges and opportunities. With more than 20 years at the helm of Leading Leaders Inc., Jeff has drawn on his hands-on research and business leadership expertise to develop a proven process that transforms complexity into innovation and optimal business outcomes. He inspires leaders to move beyond the industrial-age concept of collaboration (aka co-labor), reimagine traditional leadership hierarchies, and embrace an innovative process for leading and following at the same time, in the same action—a seismic shift designed for the unique demands of the digital age. Why is this evolution so critical? The industrial age was characterized by the individual inventor and mass labor, so prioritizing co-labor made sense. But in our disruptive digital age, more and more people must create and invent together, which requires a focus on co-creation. Though the term “collaboration” is often used in the context of leading high-performance teams, Jeff views it as antiquated language that represents the limits of our thinking and habits. Join us as we discuss being a “community of leader-followers” instead of a leader with followers Host: Jo Moffatt

S2022 E463 · Mon, October 17, 2022

Radio Show #463: The Role Effective Communication Plays in Driving Productivity

Special Guest: Chris Andrew: Strategy Director at Caburn Hope Chris has been working in employee engagement before it was even a thing. He has a passion for brand, driving behavioural change and using effective communication to help influence the future of work. He has provided guidance across the employee lifecycle to senior leaders for a wide range of organisations, including Barclays, BT, Boots, Cadbury, Coca-Cola, eBay, 02, Pfizer and Unilever. In this episode, we’ll be talking all things employee comms. We’ll touch on how to inspire, engage and inform as a means for communicating successfully. We’ll also discuss how to drive sustained and meaningful cultural change in line with a business’s strategy and objectives. It’s one thing for people to be aligned with the goals of an organisation but how do you make sure that they’re also inspired and emotionally invested in its future? Communication overload is real right now, so we’ll provide top tips on how you can be bold and provocative and get your key messages heard above all the noise. Join our show to take a deep dive into creating inspiring communications that truly stand out. They get people excited, they make people feel proud. The outcome – a workplace that attracts and retains the best possible people for your organisation, where everyone feels valued and motivated to perform. Join us as we discuss how to inspire, engage and inform as a means for communicating successfully. Listen Live (Archive Available) Host: Jo Moffatt

S2022 E462 · Mon, October 10, 2022

Radio Show #462: Engaging People With The Concept Of Coaching

Special Guest: Nick O’Donnell, Founder and CEO at The Spinning Plate During a 30-year management career which began at one of the most powerful brands in the world, The Walt Disney Company, Nick O’Donnell saw immediately the power and impact excellent coaching and mentoring has on a person. But it isn’t everyone’s cup of tea. Today, even though coaching is more widely accepted and used, it can still be hard work convincing people of the benefits of working with a coach. Nick has spent a great deal of his time working in Hospitality, and it is there that his coaching analogy and method of The Spinning Plate, has its origins. It’s how he’s managed to make the idea of coaching at all levels more relatable to people who may have previously been sceptical about it Today, Nick uses this approach to help individuals and teams to be more resilient, more self-confident and more trusting of their own and their collective capabilities to attack challenging situations.  Right now, the Hospitality industry he loves is certainly facing challenging times where recruitment and retention are tough, so the outcomes Nick helps clients achieve have perhaps never been more important. Listen in to find out what the Spinning Plate methodology is, and how you can engage more people with the idea of coaching to grow. Host: Andy Goram Listen Live (Archive Available)

S2022 E461 · Mon, October 03, 2022

Radio Show #461: Delivering the Most Engaging Internal Communication

Special Guest: Lesley Allman: Author of Better Internal Communication Lesley Allman MBA set up Allman Communication in 2010 has since helped over 50 major organisations to better communicate and engage with their internal audiences. She is author of the Amazon best seller Better Internal Communication: How to add value, be more strategic and fast track your career which was highly commended in The Business Book Awards 2022. Previously she was Director of Corporate Communication at Coors Brewers and Head of Communication at Premier Foods. She is a Fellow of the Institute of Internal Communication and winner of numerous Internal Communication & Engagement Awards, most recently for communicating culture change at No7 Beauty Company and Carlsberg UK. Everyone thinks they’re an internal communication expert, but it takes in-depth knowledge and skill to deliver the most engaging and effective internal communication. So, the onus is on internal communication professionals to raise their game, be more strategic and add more value. To do this we need to: 1. Understand how internal comms can impact engagement 2. Be more strategic by applying the ABCDE Model – Audiences, Behaviours, Content, Delivery and Evaluation. This framework can be applied to communication challenges large and small. 3. Focus on adding value. 4. Earn a reputation as trusted advisors Join us as we discuss engaging employees through better internal communication Listen Live (Archive Available) Host: Jo Moffatt

S2022 E460 · Mon, September 26, 2022

Radio Show #460: How do you lead a team through disruptive change?

Special Guest: Jude Jennison: Founder of Leaders by Nature Change of any kind disrupts the way you live or work and creates uncertainty. The focus of change tends to be on the operational and strategic direction and the emotional impact on people is often overlooked. Resistance to change is often ignored and it is usually an emotional response to being out of the comfort zone. Employees and teams need greater support through change to help them make sense of the impact. Jude Jennison specialises in non-verbal behavioural change. She has written extensively about the emotional responses to uncertainty, the hidden dynamics that occur in every team and how to maximise performance by balancing results and relationships. Jude Jennison is Founder of Leaders by Nature, a leadership and team development company, specialising in non-verbal communication. Jude works with a herd of horses to transform leadership and team behaviour. She is author of three leadership books, host of two leadership podcasts and an inspirational speaker. Her leadership experience includes 17 years in IBM where she managed a budget of $1 billion. Join us as we discuss the hidden dynamics of team performance and the benefits of leading disruptive change with more empathy, clarity and confidence. Listen Live (Archive Available) Host: Andy Goram

S2022 E458 · Mon, September 12, 2022

Radio Show #458: How Lloyds Banking Group Transformed Internal Comms

Special Guest: Caroline Lagden: Head of Internal Communications at Lloyds Banking Group Caroline is the Head of Internal Communications at Lloyds Banking Group. The Group has c.65,000 colleagues and serves more than 30 million customers across the UK and includes famous brands like Bank of Scotland, Halifax, Lloyds Bank and Scottish Widows. Caroline and her team develop and deliver strategic pan-Group and pan-Divisional content. Caroline has been with Lloyds Banking Group for 9 years, during which time she has led the Group’s Internal Communications content team, as well as several senior business partnering roles, covering a variety of business areas. Prior to joining Lloyds Banking Group, Caroline held a number of internal communication roles at Friends Life (now part of Aviva), where she completed her post graduate diploma in internal communications. Caroline will share highlights and learnings from how the team at Lloyds Banking Group have transformed their internal communications to be far more human and authentic. Through the use of management information they’ve reduced the noise and increased overall reach so that their communications deliver value against their desired outcomes. Caroline will also share snippets of how they’ve recently shared a refreshed purpose and a new business strategy with colleagues. Join us as we discuss how less internal comms ‘noise’ can deliver more reach, value and impact. Listen Live (Archive Available) Host: Jo Dodds

S2022 E457 · Mon, September 05, 2022

#457: Helping Your People To Improve Their Overall Quality of Life

Special Guest: Jay Unwin, Wellbeing Speaker, Habit Change Consultant With a decade of experience in health, fitness and wellbeing, plus a former career in science education, Jay is extremely well-placed to simplify ideas which are often considered complex or overwhelming. After burning out quite catastrophically on two separate occasions, Jay developed a mental and physical fitness philosophy to rebuild the strength of his body and mind, and to avoid slipping back down ever again. This philosophy is now the cornerstone of what he teaches to leaders and their organisations around the world. It’s all pinned on a few central tenets: accessibility, adaptability and efficiency. Join us as we discuss Jay’s mission, which is quite simple: to help as many people as possible improve their overall quality of life, through improved mental and physical fitness. Host: Andy Goram

S2022 E456 · Mon, August 29, 2022

Radio Show #456: From Transactional to Transformational Culture

Karlynn’s career started with a mouse more than 25 years ago. Her experience began in Entertainment at Disneyland and has continued in a variety of communications and marketing leadership roles at Disney Parks and Disney/ABC, television. Karlynn has a bachelor’s degree in organizational development from California State University Fullerton, and a master’s degree in Organizational Leadership from Biola University. Her life’s mission to help leaders find their purpose and passion to serve others inspired her to become a John Maxwell Team Certified coach, teacher and trainer. Her job has taken her from California to assignments all over the world including Hong Kong, Paris, Shanghai and Hawaii. She’s currently living in Orlando, Florida with her husband Todd and two cats, Maui and Mojo. Join us as we discuss how to deepen engagement with employee advocacy and amplification strategies that flip the traditional script of company storytelling into the hands of its employees Listen Live (Archive Available) Host: Jo Dodds

S2022 E455 · Mon, August 22, 2022

Radio Show #455: How Eden Engage Their Team Around Important Strategy and Change

Special Guest: Dawn George: Director of HR & Inclusion: Eden Project Ltd Dawn has been with the Eden Project in Bodelva since 2011 and is Director of HR & Inclusion for the organisation. Originally from Northamptonshire, Dawn has spent over 30 years building her career in HR and spent 15 years of this in senior management HR roles in the public and private sector, including 20 years with Carphone Warehouse/ TalkTalk and Aviva. Most of you will know Eden as one of the largest employers in Cornwall (outside of Government led organisations), and Dawn has been a key part of the senior leadership team that has taken Eden through a period of restructure to its current position of strength within Cornwall following some turbulent times through Covid and a large organisational restructure that was required as a result of that. Success would not be possible without an engaged employee team, so supporting and developing the Eden Team through this period of transformation has been crucial in the success factor. Eden Cornwall is regarded as the Mothership that all other activities stem from, meaning that we have to have the culture and engagement right at the core of all we do.  The expansion plans will include how we ensure we have this actively in place, living and breathing in all Eden’s ventures at home and overseas. Join us as we discuss team development during a period of transformation. Listen Live (Archive Available) Host: Andy Goram

S2022 E454 · Mon, August 15, 2022

Radio Show #454: Volunteering with Engage for Success

Special Guest: Jo Moffatt, Jo Dodds & Andy Goram Join us as we discuss volunteering with Engage for Success; what it’s like, what you can do, and how you can raise your hand and join us. Host: Jo Dodds

S2021 E453 · Mon, August 08, 2022

Radio Show #453: The Secret to Employee Engagement

Special Guest: Paul Glover: The No B.S Leaders’ Legacy Coach Radio Show #453: The Secret to Employee Engagement Paul is the No B.S. Workplace Legacy Coach, a “recovering trial lawyer”, an ex-felon, an unabashed Starbucks addict, the author of WorkQuake: Making the Seismic Shift to a Knowledge Economy, a Chicago Bears fanatic, a speaker on Legacy Leadership, and a Member of the Forbes Coaching Council. Join us as we talk about what the secret is to employee engagement. Listen Live (Archive Available) Host: Jo Moffatt

S2022 E452 · Mon, August 01, 2022

Radio Show #452: How to Ensure Motivation, Productivity and Retention of Staff

Special Guest: Dan Hill: Author, Speaker and Podcast Host Founder and President, Sensory Logic, Inc. Dan’s company has done consulting work for over 50% of the world’s largest B2C companies and he’s the author of nine books, including Emotionomics, which features a foreword by Sam Simon, co-creator of The Simpsons. Dan has spoken at conferences in over 35 countries, and has been on both ABC’s “Good Morning, America” and NBC’s “The Today Show” in addition to receiving a front-page profile in The New York Times. Dan will be joining us to discuss the intimate relationship between sparking employees’ emotional engagement on the job and how that outcome ensures greater motivation, productivity and retention of staff. Specific tips and tactics will be offered for how to guard trust, which is rightly called “the emotion of business” while avoiding its opposite: contempt. Join us as we discuss how to ensure greater motivation, productivity and staff retention. Listen Live (Archive Available) Host: Jo Dodds

S2021 E451 · Mon, July 25, 2022

Radio Show #451 Conflict and Conflict Resolution in the Workplace

Special Guest: Liz Kislik: Harvard Business Review and Forbes contributor and TEDx speaker Liz works as a consultant, coach, and facilitator to help leaders move their companies and careers forward. With over 30 years of developing high-performance leaders and workforces, she’s helped clients such as American Express, Orvis, The Girl Scouts, Comcast, Janssen Pharmaceuticals, and Highlights for Children solve their thorniest problems while strengthening their top and bottom lines. Liz offers surprising insights and successful techniques for leadership, mastering collaboration, conflict, talent development, and customer loyalty. Her combination of practical experience, true stories, and current research will inspire listeners to start making a difference right away. Join us as we discuss how people can do better and feel better at work Listen Live (Archive Available) Host: Jo Dodds

S2021 E450 · Mon, July 18, 2022

Radio Show #450: Mental Shifts and Fundamentals that Boost Confidence

Special Guest: Joel Trammell: Founder and CEO of Khorus Systems and Leading CEO Educator Joel Trammell is the founder and CEO of Khorus Systems, a business management system that empowers CEOs to lead high-performance organizations, as well as the owner of Texas CEO Magazine, which reaches more than 10,000 CEOs across the state. A successful entrepreneur and CEO with 30 years of experience, Trammell is a pioneer in the field of CEO education. As a leading CEO educator, Trammell regularly speaks at conferences and events nationwide. He is a regular contributor to Entrepreneur, Forbes and Inc.com, sharing his experienced-based insight on business leadership topics. He has served on the boards of public, private and non-profit organizations, and he also teaches a yearly 9-week-long CEO training program for the Austin Chapter of Rice Alliance. Trammell holds a bachelor’s degree in electrical engineering from Louisiana Tech University and is a former instructor at the US Navy’s Nuclear Power School. He currently lives in Austin, Texas, with his wife and their three children. In his free time, you might find him on the tennis court. For more information visit www.theamericanceo.com. Join us as we discuss mental shifts and fundamentals that will boost confidence and transform ordinary managers into extraordinary ones. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E449 · Mon, July 11, 2022

Radio Show#449: Keeping a Happy Workplace While Maintaining Productivity

Special Guest: Amy Lynne Durham: CEO of Create Magic At Work IQ is about what you think. EQ is about what you feel. But do you know what SQ stands for? SQ, aka Spiritual Intelligence is all about “I am”. SQ is an ability to access higher meanings, values, abiding purposes, and unconscious aspects of the self and to embed these meanings, values, and purposes in living richer and more creative lives. Amy is a recognized expert on fostering SQ at the workplace through her unique and effective strategies she’s described in her new book, “Create Magic At Work”. Amy Lynn Durham is the CEO of “Create Magic At Work” and a U.C. Berkeley Certified Executive Coach. She is certified to coach in the 21 skills associated with Spiritual Intelligence (SQ) using the SQ21 Assessment and an Emotional Intelligence Practitioner (EQ). Amy has spent years in the corporate world successfully managing hundreds of employees for private and publicly traded companies. Her company, Create Magic At Work’s intention is to offer Spiritual Intelligence (SQ) and Emotional Intelligence (EQ) tools to energize and transform the workplace. As an expert in building positive company cultures, Amy designed Create Magic At Work to bring a variety of services and strategies to aid in cultivating teamwork and harmony in order to improve profits and employee morale. Join us as we discuss how leaders can help teams become personally closer, more productive, and happier by developing their Spiritual Intelligence (SQ). Listen Live (Archive Available) Host: Jo Dodds

S2021 E448 · Mon, July 04, 2022

Radio Show #448: Creating an Inclusive Workplace

Special Guest: Perinne Farque: Author of ‘Inclusion – The Ultimate Secret for an Organization’s Success’ Perrine Farque is an author, keynote speaker and inclusion and diversity expert. She spent her career empowering business leaders to leverage inclusion as their secret weapon. When she was working for Software and Technology vendors, she was often called “too aggressive” or “too emotional”, she was repeatedly looked over for promotions and pay rises, while her male counterparts were promoted to leadership positions all the time.  When she realized that non-inclusive work environments are the main cause of employee turnover and disconnection, she made it her mission to create more inclusive workplaces. In her earlier career in Technology, she has witnessed, first-hand, how inclusive leaders build the most engaged, the most collaborative and the most innovative teams in the world.  “Inclusion – The Ultimate Secret for an Organization’s Success” is about helping professionals become the inclusive and empowering leader they always wanted to become. Studies show that 85% of employees are not engaged in the workplace. Statistics and research show over and over again that having an inclusive workplace builds employee engagement, boosts creativity, and adds to the net bottom line. This book helps business leaders define the impact inclusion has on an organization’s performance. It also explains how anyone can create true inclusion in their workplace and shares who must be involved in creating an inclusive workplace.  Join us as we discuss why every organization should prioritize inclusion. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E447 · Mon, June 27, 2022

Radio Show #447: The Future of Workplace Wellness

Special Guest: James Petrossi: Author and President of PTNL For the past few years, many employers have relied on wellness initiatives such as mediation apps, workout classes, and even the promise of unlimited time off to help bring balance into employees’ lives. However, still, we find ourselves in a mental health crisis that impedes workplace performance. Success in building a culture of well-being requires employers to develop learning, development, and engagement initiatives that educate employees about themselves and each other to flourish in and out of the workplace. An expert in consciousness, the mind, and creating behavioral change, his insights into the human experience have been used for the past 25+ years to develop marketing, sales, and coaching strategies for Fortune 500 and emerging growth organizations. A master facilitator and dynamic presenter, James utilizes his experience in talent development, creative strategy, and decades of research into the human condition to offer practical solutions that transform people’s lives. James founded PTNL with the vision of creating a more consciously connected world. He is passionate about helping organizations realize their potential by implementing a holistic, proactive approach to transforming company culture by Teaching Humans to be Human. Join us as we discuss why tactical solves mediations apps, workout classes, and unlimited time-off don’t work to create a culture of well-being Listen Live (Archive Available) Host: Jo Dodds

S2021 E446 · Mon, June 20, 2022

Radio Show #446: Performance Management in 2022: Post Pandemic

Special Guest: Roly Walter: Founder of Appraisd We now know how to survive the pandemic, the next part is about how to thrive with remote working and remote management.  In this episode we talk to Roly about his vision for performance management and what it means today, post-pandemic and in a world that seems entirely employee-centric yet with a possible recession around the corner. Roly launched Appraisd in 2012 and it has gone on to serve hundreds of organisations and tens of thousands of employees around the world with its unique performance management system that places an emphasis on cultural personalisation. Every customer that’s ever gone through Appraisd’s virtual doors has gone through a customisation service that ensures the organisation’s success metrics are baked into the design of the performance management process. Appraisd is also unusual in the HR tech space in not having been funded by VC or PE money yet achieving impressive growth, thanks to this painstaking approach and customer loyalty. Join us as we discuss how to thrive, post-pandemic, with remote working and management. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E445 · Mon, June 13, 2022

Radio Show #445: Allowing Employees to Have More Fun at Work

Special Guest: Dr Bob Nelson and Mario Tamayo: Authors of ‘Work Made Fun Gets Done! Easy Ways to Boost Energy, Morale and Results.’ BOB NELSON, PH.D., president of Nelson Motivation Inc., is the world’s leading authority on employee recognition and engagement. He’s worked with 80% of Fortune 500 companies, is a Senior Fellow for the Conference Board, a top thought leader for the Best Practice Institute, and was named a top-five management guru by Global Gurus. Fondly known as “Dr. Bob,” he has authored over 30 books on employee motivation and engagement, which have collectively sold over 5 million copies and been translated into more than 30 languages. According to the employees that work for firms listed in Fortune’s “100 Best Companies to Work for in America,” the most defining characteristic of these organizations is they are all “fun” places to work. Fun is the secret sauce every business needs to better engage and motivate its employees today. Work Made Fun Gets Done! gives readers simple, practical ideas for instantly bringing fun into their work and workplace. Based on examples from scores of companies like Zoom, Pinterest, Bank of America, Zappos, Honda, Microsoft, and many more, this book provides clear examples of exactly what managers and employees alike can do to lighten the tone in the work environment and allow employees to have more fun at work. Join us as we discuss simple, practical ideas for instantly bringing fun into work and the workplace. Listen Live (Archive Available)

S2021 E444 · Mon, June 06, 2022

Radio Show #444: Organisational Integrity

This week we are publishing something a little different - the audio from our recent event all around the fourth enabler of employee engagement. It's available on our website as a video but here is the audio!

S2021 E443 · Mon, May 30, 2022

Radio Show #443: The Connections Between Talent Alignment and Engagement.

Special Guest: Melissa Ortiz Following the completion of her MBA at Texas A&M, the past 15 years of Melissa’s career have focused on improving employee retention, matching the right people to the right seats within client organizations, and measurably improving Employee Engagement. Her focus area is Talent Optimization and her “why” is Better Work, Better World. The drive to help organizations harness the power of talent is Melissa’s core focus because of the meaningful impact her work makes on individuals and organizations, but also on their families and communities. The ripple-effect of talent optimization is far-reaching. In this episode, we’ll be talking about the connections between talent alignment and engagement and about the fact that the so-called Great Resignation is really about a Great Realignment. Alignment of talent to work, alignment of personal values to organizational mission. And the fact that when we’re a natural fit for the role, we can show up more authentically at work. Join us as we discuss the connections between talent alignment and engagement. Listen Live (Archive Available) Host: Andy Goram

S2021 E442 · Mon, May 23, 2022

Radio Show #442: How Communication Creates and Sustains Engagement.

Special Guest: Elaine Bennett: Principal of BennettInk.com Engagement in a Hybrid World: If your employees aren’t engaged with their work, they won’t stay your employees for long. How do you create and sustain engagement when your workforce may be physically scattered? Communication is key—but it must be transparent, truthful, and tailor-made for your situation. Elaine Bennett’s name may sound familiar but she is an award-winning speechwriter and definitely not the lady from Seinfeld, whose last name was Benes. This Elaine is a strategic messaging consultant, advising clients from Fortune 50 CEOs to entrepreneurs on their messaging. She also creates and delivers trainings on how to improve the writing of everything from internal communications to speeches. Her 2019 TEDx Talk tackles the topic of how language can change the world. She began her career on Wall Street 25+ years ago, as speechwriter for the CEO of Salomon Brothers. When scandal forced the executive to resign, Warren Buffett stepped in as Interim CEO—and Elaine’s newest client. Mr. Buffett offered Elaine one of his highest compliments: “You have a terrific ear and you turn straight thinking into straight writing.” And that’s what she’s been doing ever since—melding the mind of a businessperson with the sensibility of an outsider to tell complex stories in a sophisticated but relatable way. Or as another client put it, “Elaine is the Obi-Wan of speechwriting.” Join us as we discuss how communication creates and sustains engagement. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E441 · Mon, May 16, 2022

Radio Show #441: Why Happiness is the Ultimate People KPI

Special Guest: Nic Marks: Happiness Expert, TED Speaker and Founder of Friday Pulse Introducing *Nic Marks*, statistician, author, TED speaker and founder of Friday Pulse. Nic specializes in using the science of wellbeing to help individuals, businesses, and governments to track happiness. Nic is a unique statistician with an unusual specialty – happiness. He has been working to create measures of people’s quality of life for the past three decades, with an emphasis on their emotional experience and happiness. Nic trained as a statistician, studying Mathematics, Economics and Management Studies at Cambridge University, and then completing his MSc at the University of Lancaster. Since then, he has been on a mission to measure wellbeing and create lasting, positive change. Most companies are great at measuring and tracking financial KPIs. Some have good process orientated KPIs. But very few have good people KPIs. They tend to either be snapshots in time – like an annual engagement survey. Or what can be called “lagging indicators” that only measure what has happened – like staff turnover. How would it be if you knew how every team was feeling every week? Team happiness is the best people metric to track. It predicts retention, productivity and innovation. Learn more about organisations that have been tracking happiness through the pandemic and how they weathered the waves of Covid better than most in the UK. Join us as we discuss how team happiness predicts retention, productivity and innovation. Listen Live (Archive Available) Host: Jo Dodds

S2021 E440 · Mon, May 09, 2022

Radio Show #440: Less Career Path, More Crazy Paving…

Special Guest: Cathy Brown, CEO, Initiative for Social Entrepreneurs Cathy Brown, our former Exec Director at Engage for Success, and now CEO at The Initiative for Social Entrepreneurs, was unexpectedly diagnosed as having severe ADHD last summer. She joins us this week to talk about neurodiversity at work, how simple changes and understanding can make working life easier for many people, and how to create a workplace culture that values and celebrates the strengths of your neurodivergent people, rather than working against them. One of the UK’s top 50 Influential Neurodivergent Women, Cathy is now on a personal crusade to raise awareness of the challenges, the strengths, the joys and the hilarity of possessing a brain that works differently to 90% of the population. And is in the process of reassessing her whole career to make sense of this new insight! Host: Jo Moffatt

S2021 E439 · Mon, May 02, 2022

Radio Show #439: 8 Ways to Achieve Faster, Easier, Better Results

Special Guest: Jake Jacobs: President of Jake Jacobs Consulting Frustrated that change efforts you’re leading take too long, are too difficult, or are too often ineffective? Discover eight powerful ways to make any change work faster, easier, and better—whether done by C-suite leaders or frontline workers. Organizations suffer from change fatigue. People are impatient and exhausted. They feel like too many initiatives are imposed from above or outside. They don’t have time for more change and often don’t even see the point in it. Wouldn’t it be great if there were a systematic way to achieve your desired results in less time with fewer problems and more success? There is. It’s called Leverage Change. These problems and more are resolved by what change expert Jake Jacobs calls Levers: smart, strategic actions that create huge leverage and impact. Whether you have an existing change effort that could be turbocharged or you’re launching one that’s new, the Levers can help. Apply a Lever—even without a formal program—and your organization will experience positive changes. These powerful Levers, which can be used alone or in any combination that works for you, are straightforward and easy to apply. Drawing on thirty-five years of experience, Jacobs includes dozens of stories of the Levers in action with all kinds of organizations, teams, and individuals. He also provides specific directions on how you can apply them to your change work. Use the Levers, and improve your change work more than you ever imagined possible. Join us as we discuss eight powerful ways to make any change work faster, easier, and better. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E438 · Mon, April 25, 2022

Radio Show #438: What is a ‘listening culture’ and how can we engage leadership

Special Guest: Mike Pounsford: Founder of Couravel; Howard Krais: President of UK Chapter of IABC; Kevin Ruck: Co-Founder of PR Academy The three guests in this episode have worked together on the Listening Project since 2019.  Their purpose is to promote listening to employees as an under-valued element in the communications mix, to challenge organisations to listen more and to provide practical tips and advice on how to listen well.  We have  published 3 reports now, the third of which is the write up of the global research.  This is based on feedback from over 550 organisations – 57% in the UK.  5 key highlights include: A robust link between how well we listen to employees and how well we manage innovation, change, and the creation of a sense of fairnessLeaders are significantly more important than line managers when it comes to delivering the outcomes from listeningSurveys are by far the most dominant tool for listening while numerous other valuable approaches are used much more sporadicallyDigital listening in particular is overlooked and under-utilisedOrganisations think they listen better than they do.  In other words we are in danger of thinking we listen well when we don’t.  (This is arguably the most significant issue we have uncovered) Join us as we discuss the link between how well we listen to employees and manage innovation, change, and the creation of a sense of fairness Listen Live (Archive Available) Host: Jo Dodds

S2021 E437 · Mon, April 18, 2022

Radio Show #437 A System for Moving Beyond Transactional Sales

Special Guest: Elizabeth Lotardo: Co-Author of Selling with Noble Purpose Elizabeth Lotardo is a consultant, researcher, and co-author of Selling with Noble Purpose: How to Drive Revenue and Do Work that Makes You Proud. As the VP of Services at sales leadership consultancy McLeod & More, Elizabeth leads sales transformation initiatives for clients like Oracle, G Adventures, and Fiserv. She is a popular LinkedIn Learning author, and her work has been featured in The Wall Street Journal and on NPR. With an undergraduate degree in advertising from Boston University and a Master’s in Organizational Psychology, Elizabeth has enabled firms to drive employee engagement, competitive differentiation, and ultimately revenue. The words selling and noble are rarely seen together. Most people believe that money is the primary motivator for salespeople and that doing good by the world runs a distant second. That belief is wrong. Selling with Noble Purpose is both a philosophy and a system for moving beyond transactional sales. Don’t let anyone tell you that you have to choose between making money and making a difference. Purpose and profit are connected. You can have both. You deserve both. We all do. Join us as we discuss how purpose and profit are connected. Listen Live (Archive Available) Host: Andy Goram

S2021 E436 · Mon, April 11, 2022

Radio Show #436: Distancing, Donuts and Development

Special Guests: Fiona Stephens and Caroline O Connor: Migrant Help Caroline joined Migrant Help in March 2017 as the Chief Operating Officer and became the CEO in January 2020. Her focus, integrity and commitment ensure that Migrant Help is able to do the most good it can for our clients. Her background is in finance and operations, her last position before joining Migrant Help was Finance and Operations Director for a children’s hospice in London. She studied economics and law, later moving to finance and accountancy. Fiona joined Migrant Help in September 2019 as HR Director. She is responsible for all things people in the organisation, in particular the delivery of the people strategy and creating a ‘Great Place To Work’ at Migrant Help. Fiona has had a long and varied career in the public sector including the civil service, NHS and the British Council. Holding an MBA and MCIPD, she has worked in HR, organisational development, change management and internal consultancy her whole career. Join us as we discuss how Migrant Help have implemented change with a focus on being a great place to work. Listen Live (Archive Available) Host: Andy Goram

S2021 E435 · Mon, April 04, 2022

Radio Show #435: The Wellbeing Effects of Returning to Office Working

Special Guest: Leila Zafar: Office Manager of Living Well Living Well UK is a partnership of agencies operating in the social enterprise and charitable sector throughout Birmingham and Solihull to provide free mental health care. What binds the collaborators is a clear commitment to personal and community benefit and the commitment to build on the value-driven approach of the not-for-profit, independent sector to deliver our shared vision. Leila Zafar, the Office Manager, is here to talk to us about the Living Well approach to encouraging their staff back into the office after the pandemic, with regard to their mental health and wellbeing as well as to the commercial interests of the organisation. Leila comes from a background in the arts and events management industries, working with many high-profile people and companies along the way. Since starting as the Executive Assistant at LWC in September 2019 she has been working closely with the senior management teams providing business support to contribute toward the smooth running of the organisation Join us as we discuss encouraging staff back into the office after the pandemic. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E434 · Mon, March 28, 2022

Radio Show #434: The NHS People Plan and the People Promise

Special Guest: John Drew, Director of Staff Experience & Engagement at NHS Improvement Prior to joining the NHS, John led McKinsey's work with NHS hospitals in the UK, and worked in the sector for over ten years, including with international health systems. At McKinsey he also chaired the UK pro-bono committee, serving charities and the third sector for no fees. He is passionate about supporting people to bring about improvements in quality and productivity, as well as in how teams function and how organisations are led and run. He is increasingly persuaded that the core assumptions we hold - and are often taught - about how organisations are run and what constitutes 'efficiency' need to be challenged. 'Reinventing Organisations' is recommended reading for insights into why this is becoming urgent and how it might be done. Join us as we talk about the NHS People Plan and the People Promise, including making the NHS the best place to work and encouraging a more compassionate and inclusive culture. Host: Jo Dodds

S2021 E433 · Mon, March 21, 2022

Radio Show #433: How do we Navigate this Workplace Mental Unhealth Epidemic?

Special Guest: Maria Paviour: Founder of Cari (Workplace Wellbeing & Performance Platform) & NeuChem Coaching Model The wellbeing at work data from before Covid showed that only 1/3 of us were healthy at work. Since Covid, 75% of people who are turning up at work are not well. Covid has made an existing problem much worse. So, what is the answer? Work was already making people ill, so we need to use the Wellbeing Economy Alliance’s concept and ‘build back better’. This discussion is to review how different organisations are finding ways to make the world a better and healthier place. We will discuss some key concepts behind improving overall business success by starting with having fully functioning humans. As a registered occupational psychologist and neuroscience specialist, Maria has always focused on wellbeing and performance at work. Over the past 25 years, she has combined this with her background in Human-Machine Interaction, in developing psycho-technology and in developing an AI software-as-a-service (AIaaS) wellbeing platform for HR.  Maria strategically applies neuroscience in organisations to unlock human capability, achieve holistic goals and drive sustainability and social justice. She is also very passionate about supporting neurodiverse women, especially in STEM, and promoting the inclusivity agenda. Ultimately her goal is to work with organisations where she can help to change the narrative by putting wellbeing at the core of their culture so that it can maximise performance beyond best expectations in all domains, not just finance. Join us as we discuss how to change the narrative by putting wellbeing at the core of the workplace culture. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E432 · Mon, March 14, 2022

Radio Show #432: Drawing Inspiration From Nature in the Workplace

Special Guests: Paul Miller and Shimrit James: Co-Authors of Nature of Work Your organisation is alive. It’s a living, breathing, adaptive, regenerative system. But for decades, maybe even centuries, organisations have been treated as though they are machines. From that mechanistic mindset, engaging employees will fail, time and again. Seen simply as ‘human resources’, addressing emergent threats and opportunities such as ‘The Great Resignation’, hybrid working and employee wellbeing will be an uphill struggle. Approaching these from a living systems mindset, however, means leaders can draw inspiration from and alignment with nature around areas such as purpose, biodiversity, relationships, migration and health. Paul Miller is a technology and social entrepreneur. He is CEO and Founder of Digital Workplace Group (DWG), rated by the Financial Times in 2020 as one of the UK’s leading management consultancies in digital transformation. His previous books include The Digital Renaissance of Work: Delivering digital workplaces fit for the future (co-authored with Elizabeth Marsh), which was shortlisted for the Management Book of the Year 2016 Award, and The Digital Workplace: How technology is liberating work. Shimrit Janes is Director of Knowledge for DWG, focused on curating knowledge on the digital workplace for its members and clients such as Adobe, The Coca-Cola Company, Ubisoft and UNHCR. She has worked with Paul and DWG colleagues on various initiatives, such as Digital Nations Group, as well as co-hosting the 24-hour global digital experience DWG24.  Join us as we discuss how people within an organisational ecosystem can be nurtured to thrive by learning from nature’s patterns. Listen Live (Archive Available) Host: Andy Goram

S2021 E431 · Mon, March 07, 2022

Radio Show #431: How Remote & Hybrid Work Has Changed the Employee Experience

Special Guest: Jill Kane: HR Leader Jill Kane is an HR leader specializing in total rewards. With over 20 years of experience leading corporate compensation and strategic HR programs, Jill understands how to successfully design, implement, and evaluate compensation programs, practices, and policies to ensure they are equitable and serve the best interests of a diverse employee population. As an Advisory Board member for Global Women 4 Wellbeing, she educates and empowers women to rise in their careers and earn the salary they deserve. She is enthusiastic about helping organizations create a culture of well-being resulting in healthier, happier, more engaged and fulfilled employees. Through her work, Jill ensures alignment between rewards initiatives and other teams, partnering with internal communications, HR, DE&I, and business leaders to facilitate meaningful shifts in behavior, attitudes, and norms while enabling employees to be and feel their best inside and outside of work. Join us as we discuss how remote and hybrid work has changed the employee experience Listen Live (Archive Available) Host: Jo Moffatt

S2021 E430 · Mon, February 28, 2022

Radio Show #420: Employee Engagement at PivotCX

PivotCX learned a huge lesson about business when COVID-19 hit and they lost 85% of their business in March 2020. The 15% of their business that survived was where they were engaging job applicants with a live person, right after they applied. So, they pivoted, and rebuilt their business on the proposition that every applicant, every candidate should get to talk to a live human, every time, within minutes of applying.  They spent most of 2020 building new software, and a new way to recruit that puts candidate engagement front and centre. They built it by working closely with the interns that were doing live chat for their customers that stayed on board, and by listening carefully to their customers.  In short the Pivot worked. The new software was launched in January  2021, and PivotCX grew 183% that year.  This year, fueled by the great resignation, in January and February, they’ve already beat 2021. But… growth creates new challenges, and employee engagement has become crucial for them. They’re in growth mode where employees are challenged to “give their job away” every few weeks as they scale up. Making sure every team member knows what is going on, and feels valued and important is crucial.  Mike is a serial entrepreneur and software developer with deep experience in HR Tech. Mike heads up product operations and product development for PivotCX.  Host: Jo Dodds

S2021 E429 · Mon, February 21, 2022

Radio Show #429 Shared Reality for Performance – a Communications Opportunity

Special Guest: Lindsay Uittenbogaard, Director, Mirror Mirror Lindsay Uittenbogaard’s interest in Employee Communications led her to study the literature, take up various leadership positions in the field, and investigate ways to support a deeper level of shared understanding as relevant to performance. In response, she founded a data-driven approach called Mirror Mirror in 2016. An IABC-accredited Business Communicator, Lindsay studied Music, Journalism, and International Communication Management at postgraduate level, she is a certified member of the CIPD, the Reputation Institute, and is a published author in the Gower Handbook on Internal Communication. Research shows that more alignment between people in teams, about how they relate to the strategy and interact to deliver, improves effectiveness while reducing cost and risk. Alignment doesn't necessarily mean everyone has to think the same thing, or even agree with each other. Human alignment is when people with shared goals consider their options and commit to taking the best possible course of action together. This presents a huge area for opportunity for employee communication practitioners and their colleagues in related people & performance fields: empowering people at the local level to create a more meaningful shared understanding about their work to deliver together moves away from the all too common world of top-down / silo working, and moves towards relevant, effective and impactful strategy implementation. Join us as we discuss human alignment. Host: Jo Dodds

S2021 E428 · Mon, February 14, 2022

Radio Show #428: Delivering a Hybrid-Working Model that we Think Could Work

Special Guest: Stuart Bagnell: Chief of Culture at lastminute.com “Doing whatever makes you pink” is what Stuart brings to life at lastminute.com as Chief of Culture. Inspired by travel and the positive impact culture has on people and their contribution. His expertise within employee engagement, people development, and communications ideally place him to lead the People Culture team, taking Group strategy and plans and turning them into something the rest of the business understands, engages with and is motivated to deliver against. Over a decade at lastminute.com, he’s taken the business through significant evolutionary periods, this includes several changes in ownership, acquisitions, integrations and change initiatives – as well as the current global pandemic. Acting as a heartbeat for the company, he has shaped the core values for the Group and uses them every day to spread the pink spirit of the company as it transitions from remote working to smart working. Join us as we discuss what our workplace will look like after we start to go back to what we do best, but in a hybrid fashion. Listen Live (Archive Available) Host: Charlotte Dahl

S2021 E427 · Mon, February 07, 2022

Radio Show #427: How the World of Employee Engagement has Changed

Special Guest: Emma Bridger: Author of ‘Employee Engagement’ It’s been 7 years since Emma Bridger’s book -Employee Engagement – was first published. With the 3rd edition of the book just about to launch we catch up with Emma to talk about how the world of Employee Engagement has changed and is still changing, and why focusing on engagement is as critical as it has ever been. We’ll catch up with Emma to talk about: * The latest global picture on engagement * How we’re getting clearer on defining engagement * Engaging in a covid world, looking at the increased focus on wellbeing, empathy and the need for psychological safety at work * The evolving nature of tech and how to use to it to engage your people * Focus on equality, diversity and inclusion and why it’s critical for engagement * The rise of employee experience and how this can impact engagement Emma will be giving away a few free copies to listeners as well. Emma Bridger is one of the world’s leading employee engagement and experience experts. She’s passionate about working with organisations to help them design and create great employee experiences which empower people to be their best. She works with organisations to deliver high engagement, making a positive difference to organisations, employees and customers. Emma has designed a range of employee engagement and EX courses, for the CIPD and others, as well as contributing to, and being published in the UK Government Review – Engage for Success. Emma now advises the Government taskforce on engagement as part of the “Guru Group”. Emma is also a regular conference speaker and case studies detailing her work have been published in industry journals. Join us as we discuss the latest global picture on engagement. Listen Live (Archive Available) Host: Andy Goram

S2021 E426 · Mon, January 31, 2022

Radio Show #426: The Future of Engagement in a Decade Gone Wild

Special Guest: Scott Gould: Engagement Consultant and Creator of ‘The Engaging Method’ If we think we’ve got past the toughest challenges for work and engagement over the last two years, think again. This is only the beginning of what will provide to be a decade of transformation. The question then must be asked, what is the future of engagement? Scott Gould teaches leaders and organisations how to unlock the heart of engagement. He literally wrote the book on how people engage with ideas, things, and each other – and how to follow that pattern. With former experience as a church pastor and a creative director, Scott possesses a unique insight on what leads to soulful engagement in a world where so much is only skin deep. Join us as we discuss the future of engagement. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E425 · Mon, January 24, 2022

Radio Show #425: The Importance of Cultures in Creating Employee Engagement

Special Guest: Abeed Janmohamed: Founder and Director of Volando Culture and Values play an important role in organizations and is a key growth driver for businesses as they look to accelerate their growth. Exploring the effect of strong cultures on Employee Engagement. Abeed advises clients on their growth & investment strategy and M&A – helping them plan for exit. Abeed spent most of his career in startups, turnarounds and high growth businesses across the Tech landscape, developing an in-depth understanding of the key growth drivers for businesses as well as a keen eye for the key technology trends and stand out businesses in the ecosystem. Following his successful stint at RadiumOne, Abeed was headhunted to join retail tech start-up Eagle Eye Solutions as Chief Revenue Officer. He was responsible for sales, account management and partner strategy. He delivered 150% year on year revenue growth and increased their partner base significantly with the Point of Sale and Payment platforms. Over the course of the last 3 years he has built and run Volando – an early stage start-up growth consultancy, fundraising strategy, Commercial Strategy and Sales Support, working with businesses in Madtech, IoT, Blockchain, Fintech as well as advising funds on their investments from a commercial perspective. Abeed has developed a string network of relationships across the venture capital and investment landscape which provides him with a unique insight on emerging technology businesses and trends. Join us as we discuss the importance of culture and values in creating employee engagement in start-ups and scale ups Listen Live (Archive Available) Host: Jo Moffatt

S2021 E424 · Mon, January 17, 2022

Radio Show #424: How to Understand Overwhelm and What To Do About It

Special Guest: Jane Sunley: Founder of Purple Cubed Post-Pandemic overwhelm is real. The last two years have been a roller-coaster for everyone though employers now have to figure out how to support their businesses – and their people – to get back up to speed. Jane will share an overview of the many diagnostic interviews she’s been conducting, together with a rundown of how to understand overwhelm and what to do about it. Jane Sunley has founded/co-founded three successful businesses including Purple Cubed, a multi-award-winning consultancy and tech business, where we’ve helped countless many people-centric organisations become batter places to work. She’s also been instrumental in the success of several not-for-profit organisations, mostly helping disadvantaged people into meaningful work. As well as writing three business books and co-authoring a fourth, she is a trustee of The Oxford Cultural Collective, President of HR in Hospitality, a visiting fellow at two UK Universities and a previous Shine Ambassador of the Year and a Woman of the Year. Jane is currently enjoying writing her first novel. Join us as we discuss Post-Pandemic Overwhelm Listen Live (Archive Available) Host: Andy Goram

S2021 E423 · Mon, January 10, 2022

Radio Show #423: How Repositioning Wellbeing within Organisations is Redefining

Special Guest: Alistair Aitchison: Co-Author of R’edefining the Wealth Generation Ecosystem’ Report Pre-pandemic, a focus on Wellbeing was a nice to have within most organisations, however, now it has become a strategic necessity.  It has also become a significant factor upon which the Millennial generation are choosing where to apply their work, with a view to contributing to protecting the planet and the greater good of society. Two Engage for Success Thought and Action Groups (TAGs), Wellbeing and People Productivity, recently collaborated to create a thought leadership paper entitled “Redefining the Wealth Generation Ecosystem”.  The paper makes the business case behind and suggestions for how organisations can improve people productivity as a means to achieving their profitability targets, protecting the planet and contributing towards the public purse. Three of the authors of the report: Fiona Anderson, David Evans and Alistair Aitchison will share the conclusions and recommendation of their report. Join us as we discuss how improved employee wellbeing is key to achieving better organisational outcomes. Listen Live (Archive Available) Host: Jo Dodds

S2021 E422 · Mon, December 20, 2021

Radio Show #422: Focusing on a Better Employee Voice Strategy

Special Guest: Rob Catalano: Chief Engagement Officer at WorkTango Employee Voice is one of the four critical enabler of Engagement. Employee Voice is a crucial area deserving of both ingenuity and attention. In order to maintain a workforce environment where employees can be engaged and perform successfully, a new approach to hearing and acting on the voice of employees is being adopted by innovative organizations. In this session, Rob will talk about: * Why focusing on a better Employee Voice strategy is important * The evolution of Employee Voice, and why certain methods are outdated and no longer adequate on their own * Proven effective methods and practical solutions to supporting an inspirational future of Employee Voice * Examples of companies that are doing it well Rob is the Chief Engagement Officer at WorkTango, and has spent the last 18 years consulting companies on employee engagement while building HR technology and advisory companies. He is the Canadian Chairperson for The Enterprise Engagement Alliance, with a mandate to lead and help educate corporate, government and not-for-profit management on a formal process for implementing engagement across the enterprise community. He is active in the Engage for Success movement, focused on raising the profile of the impact of employee engagement on employee and business success, and he was named one of the 100 Top Global Employee Engagement Influencers in 2020. He is an avid hockey and volleyball player, traveller, used to play guitar in a metal band, and in his own terms a ‘pointaholic’ – he collects loyalty points for everything and anything! Join us as we discuss why focusing on a better Employee Voice strategy is important Listen Live (Archive Available) Host:  Jo Moffatt

S2021 E421 · Mon, December 13, 2021

Radio Show #421: How Founders Can Overcome Their Ego

Special Guest: Andrew Bartlow: Co-Author of 'Scaling for Success: People Priorities for High Growth Organisations' After working with hundreds of start-up founders, Andrew has discovered that ego holds many of them from achieving true success. They often focus on irrelevant things that will make their company look good and forget about the most important foundational work. On the other hand, founders also want to meet (or exceed) the expectations – of customers, employees, end investors and that’s great. The challenge happens when they start comparing themselves to companies that are lightyears ahead of them. Andrew would love to share real stories, from the field, of working with founders 1-1 to help them overcome ego, prioritize better, and achieve success. Andrew Bartlow has 25 years of Human Resources and Talent Management experience at organizations across a wide spectrum of sizes, maturity stages, and industries. He is the co-author of 'Scaling for Success: People Priorities for High Growth Organizations', has a master’s degree from the top program in his field, and has been CECP, SPHR, Six Sigma, and executive coaching certified. Andrew leads Series B Consulting, which helps businesses to articulate their people strategy and accelerate their growth, while navigating rapid change. He also founded the People Leader Accelerator, which is the preeminent development program for startup HR leaders. He’s worked with clients like Masterclass and many others to help them overcome obstacles in a hyper growth phase. For the first time ever, he wants to share his lessons on podcasts. Join us as we discuss how founders can overcome their ego and win. Listen Live (Archive Available) Host:  Jo Moffatt

S2021 E420 · Mon, December 06, 2021

Radio Show #420: Changing the World, through the World of Work

Special Guest: Matt Manners: CEO and Founder of Inspiring Workplaces Matt was born into a half English/ half Irish media-obsessed family. A journalist grandfather, a grandmother who said he was blessed by the blarney and a father who led a top communications agency. So, storytelling has always been very important to him. He followed in his family’s footsteps for the first ten years of his career, living and working in London, Sydney and Boston helping organizations communicate with their customers. It was near the end of this period he began focusing on the CX and ultimately the number one influence on it…the employee experience. The lack of appreciation of and investment in the EX by leaders and businesses drove Matt to invest all he had in the world to create The Employee Engagement Awards. To recognize and tell the stories of those that dared to try new things. Things that would enhance the people experience for the benefit of both them and the organization. Over five years The EE Awards expanded around the world and evolved into much more than just engagement and awards. Evolving into a global community, an academy, a content hub, events, a foundation and it also did awards. So in 2020 it felt right to bring it all together in a new home called, Inspiring Workplaces. An organization that wants to change the world, with you, through the world of work. Join us as we discuss encouraging positive change in the workplace. Host: Andy Goram

S2021 E419 · Mon, November 29, 2021

Radio Show #419: Enabling Leaders to Love Leading

Special Guest: Anwen Bottois: Founder of Purple Sky Consulting The last time we spoke with Anwen was in 2019 when she was the Associate Director, People Strategy leading the teams that were shaping the employee experience at the University of Salford. We now speak to her as the Founder of Purple Sky Consulting. Anwen has created Purple Sky Consulting with the aim to enable Leaders to Love Leading. Her new business is offering Leadership Development, People Team Developing, Coaching and Interim People Experience and Strategy Consulting. The core concept of Purple Sky is Love Leading. Anwen believes that if leaders love what they do, if they really enjoy their people leadership responsibilities that this will enhance the experience of their team as well as enhancing the experience for the leader too. During this session we’ll explore the key components to enable leaders to Love Leading and Anwen will share her insight into what the recipe for success is for the leader themselves and the people teams supporting them. Anwen’s been an HR generalist for most of her career but over time she has loved getting involved in more complex projects and change activities and she’s passionate about HR and the role we play in change, transformation and delivering a successful business every day. She’s loving the opportunity of starting her new business and campaigns for a real Living Wage and is passionate about creating a more equitable, diverse and inclusive world. Join us as we discuss the key components to enable leaders to Love Leading. Listen Live (Archive Available) Host: Jo Dodds

S2021 E418 · Mon, November 22, 2021

Radio Show #418: DEI Leadership: Advancing A Culture of Equity

Special Guest: Kemy Joseph: CEO & DEI Strategist of F.E.A.R.S. Advantage Ensure Your Organization is Fair & Forward-Thinking as You Create an Unshakeable Culture of Trust and Prosperity, For Your Current and Future Employees. In an era where more leaders understand the value of DEI (Diversity, Equity, & Inclusion), most company cultures are still happening by default, instead of by DESIGN, which means your DEI initiatives will still get derailed by one critical factor. Cultural Inequity is the greatest barrier to positive change. Hint: It goes far beyond HR, anti-racism, and the old version of “diversity” in the workplace. The truth is: DEI is NOT just for minorities. Everyone benefits from DEI, including you. When done right, it’s a pathway to help you evolve every aspect of your organization from sales and marketing, to employee engagement and retention, to innovation and profitability. Kemy Joseph is the CEO & DEI Strategist of F.E.A.R.S. Advantage. He is on a mission to help 5 million business leaders advance equity in their organizations by 2030 to create company cultures where people of all backgrounds can work safely and thrive. In a time where so many people are being defensive around race, politics, and privilege he uses his real-world experiences to lead difficult conversations in an uplifting way that removes shame and blame to foster true inclusion. Today he is here to help us strengthen our understanding of DEI (Diversity, Equity, and Inclusion) to make it approachable, actionable, and even enjoyable in our organizations. Join us as we discuss creating an equitable company culture where employees of all backgrounds can thrive. Host: Jo Dodds Listen Live (Archive Available)

S2021 E417 · Mon, November 15, 2021

Radio Show #417: Why Redefine The Golden Rule

Special Guest: Emily Golden: Author of The Golden Rule Emily Golden is a master certified coach who specializes in executive leadership and career coaching. She has seventeen years of corporate human resources experience in talent management and recruitment; practical experience from more than 2,500 hours of individual and group coaching; and a wealth of skills and knowledge pertaining to the human mind, spirit, and potential. Her clients range from seasoned executives to emerging leaders to career changers. Emily partners with highly-committed clients who utilize her support to close the gap between where they are currently, and where they truly want to be. Emily builds future leaders and teams who bring indispensable value, positive impact, and authentic connection to their professional and personal worlds. She is practiced in working with clients who come from a culture of performance and achievement, and assists them in reclaiming their time, energy, and relationships inside and outside of the workplace. Emily holds a strong container and ample space for her clients to arrive at moments that enable what was once impossible. As a businesswoman, coach, parent, and lifelong learner, Emily is uniquely qualified in supporting clients to get what they want and need. Her intuitive nature quickly identifies the roots of roadblocks, while her empathy shifts limiting viewpoints into transformative action, and spinning wheels into profound and lasting change. Emily’s clients value her honesty, her commitment to their visions, and her relentless drive to create a better future, resulting in increased authenticity, effectiveness, and satisfaction––today. Join us as we discuss the three-step process for total life improvement. Listen Live (Archive Available) Host:  Andy Goram

S2021 E416 · Mon, November 08, 2021

Radio Show #416: Changing the World, through the World of Work

Special Guest: Matt Manners: CEO and Founder of Inspiring Workplaces Matt was born into a half English/ half Irish media-obsessed family. A journalist grandfather, a grandmother who said he was blessed by the blarney and a father who led a top communications agency. So, storytelling has always been very important to him. He followed in his family’s footsteps for the first ten years of his career, living and working in London, Sydney and Boston helping organizations communicate with their customers. It was near the end of this period he began focusing on the CX and ultimately the number one influence on it…the employee experience. The lack of appreciation of and investment in the EX by leaders and businesses drove Matt to invest all he had in the world to create The Employee Engagement Awards. To recognize and tell the stories of those that dared to try new things. Things that would enhance the people experience for the benefit of both them and the organization. Over five years The EE Awards expanded around the world and evolved into much more than just engagement and awards. Evolving into a global community, an academy, a content hub, events, a foundation and it also did awards. So in 2020 it felt right to bring it all together in a new home called, Inspiring Workplaces. An organization that wants to change the world, with you, through the world of work. Join us as we discuss encouraging positive change in the workplace. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E415 · Mon, November 01, 2021

Radio Show #415: Creating a Common Framework and Language Across an Organisation

Special Guest: Mark Herschberg: Author of ‘The Career Toolkit’ Mark Herschberg is the author of *The Career Toolkit, Essential Skills for Success That No One Taught You*. From tracking criminals and terrorists on the dark web to creating marketplaces and new authentication systems, Mark has spent his career launching and developing new ventures at startups and Fortune 500s and in academia. At Harvard Business School, he helped create a platform used to teach finance at prominent business schools. Twenty years ago at MIT, he helped launch the Undergraduate Practice Opportunities Program, dubbed MIT’s “career success accelerator,” where he teaches annually. In this episode, he’ll be speaking with us about what these skills are and how companies can employ the techniques used at MIT to train their employees. It will let you create a triple benefit of upskilling employees’ individual skill sets, creating a common framework and language across the organization, and increasing employee engagement. Join us as we discuss how companies can employ the techniques used at MIT to train their employees. Listen Live (Archive Available) Host: Jo Dodds

S2021 E414 · Mon, October 25, 2021

Radio Show 414: How to Successfully Lead and Engage Millennials in the Workplace

Special Guest: Shane Pounder: Vice President of Operations and Marketing, Flipp By 2020, millennials formed 50% of the global workforce. Chances are you are working with or for a millennial right now. Millennials are a key part of the future success of any business and it’s important to understand how to lead and engage with this generation of employees. The next generation has a different set of workplace values and it pays to understand what the talented people of tomorrow want in order to be successful in the workplace. Millennials seek a company culture that values collaboration, innovation, and an investment in professional development and the employee experience, and you’re going to need to learn how to lead and engage this diverse group. Shane Pounder is the VP of Operations and Marketing at Flipp, a leading retail technology company that works with North America’s largest retailers and brands. He has spent the past five years scaling the team and processes that operate Flipp’s platforms with a mostly millennial workforce. Join us as we have an insightful conversation on how to motivate, lead and work with the fastest growing workforce in the world. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E413 · Mon, October 18, 2021

Radio Show #413: Master Disruption for Value that Lasts

Special Guest: Quentin Millington, Founder of London-based consultancy Marble When people think about ‘disruption’, the first thing that comes to mind is often technology. And companies rightly invest in technology and data solutions as a way to gain an advantage over their competitors. But disruption is more usefully seen as any force outside the control of the senior team that may affect the outcomes of its agreed strategy or the day-to-day running of the business. These forces often do not yield to the thinking, skills, aims, or activities that brought success in the past. A company must adapt if it is to thrive. In this podcast, Quentin Millington separates the challenge of non-stop disruption into elements that the senior team can talk about and actively manage. These include strategy, leadership, culture and practice, and dialogue with internal and external stakeholders. With a conscious approach to adaptation, companies can lessen the risks of a changing world and increase the value they create. A former Chief Operating Officer in investment banking, Quentin has worked with FTSE-100 and other multinationals to advance strategy, strengthen leadership, and enhance culture. He supports senior teams within complex organisations to deliver strategies that build resilience against disruption and create lasting value. Quentin’s past clients include Apple, Deutsche Bank, Informa, PwC, and UBS. Join us as we discuss what organisations can do to harness disruption in our fast-changing world. Listen Live (Archive Available) Host: Andy Goram

S2021 E412 · Mon, October 11, 2021

Radio Show 412: What Really Makes a Great Place to Work?

Special Guest: David Blackburn: Chief People Officer, Financial Services Compensation Scheme (FSCS) Since COVID-19, and the economic and social fallout which has followed, companies have been forced to re-engineer their organisations overnight. This instantaneous shift has led to increased expectations for flexible hybrid working, a greater demand for career development and a new focus on employee experience – so how do you ensure that you’re building a really great place to work? In this interactive and practical session David Blackburn – Chief People Officer of the Financial Services Compensation Scheme (FSCS) – will share the FSCS’s multi-award-winning journey to build back better. Against the backdrop of last year how they drove significant improvements in business performance, customer satisfaction and employee experience to be recognised as the Engage Awards Great Place to Work 2020. David Blackburn is one of the most awarded HR professionals working in the UK today.  In January, David was made a Chartered Companion of the Chartered Institute of Personnel and Development (CIPD).  T With over 20 years’ experience in leading all aspects of Human Resources, David is currently the Chief People Officer of the Financial Services Compensation Scheme (FSCS).  Prior to his current role he worked across both the private and not-for-profit sectors.  David is a graduate of the University of Aberdeen and the London Business School; a Fellow of the Royal Society of the Arts, Manufactures and Commerce; the Institute of Leadership and Management and a Member of the Guild of HR Professionals. Join us as we discuss how to ensure that you’re building a really great place to work Listen Live (Archive Available) Host: Jo Moffatt

S2021 E411 · Mon, October 04, 2021

Radio Show #411: The Importance of Wellbeing Conversations

Special Guest: Darea Flanagan: Wellbeing Engagement Manager. E.ON UK Darea has been at the forefront of wellbeing and mental health for over 10 years and has been creating a workplace culture where the E.ON Global strategy of #choosetocare is bought to life for their 8,500 UK colleagues. Creating an environment of openness and challenging stigma of mental and physical health conditions. Darea has used a blend of campaigns, engagement and data to bring strategic narrative and employee voice together to spark great conversations and create continuous improvements and introduce support networks. Personal experience and storytelling is at the heart of initiatives and has enabled colleagues and leaders to talk, listen and reach out beyond day to day tasks and has seen a community grow and with the introduction on Wellbeing Warriors will continue to put colleagues at the heart of the workplace wellbeing. Join us as World Mental Health Day approaches to discuss the importance of wellbeing conversations to creative an authentic and caring workplace. Listen Live (Archive Available) Host: Jo Dodds

S2021 E410 · Mon, September 27, 2021

Radio Show #410: 5 Keys to Winning the Battle for Talent

Special Guest: Todd Palmer: CEO Coach and Biz Therapist Todd Palmer is an executive coach, keynote speaker, renowned thought leader, author, and CEO who is committed to helping business owners tackle their obstacles and clear their path to success. As an entrepreneur and active CEO, Todd knows the struggles business owners face regarding people, cash, strategy & execution. He took his company from being $600,000 in debt, to making the INC 5,000 as one of America’s fastest-growing companies (an astounding 6 times!). He specializes in helping leaders join the mission statement of the organization with their personal core values, while addressing fears, self-doubts and imposter syndrome. He brings a unique blend of authenticity, transparency and vulnerability to help leaders & organizations achieve their highest goals, and he’s here today to share his story, what he’s learned along the way, and his proven framework for helping business owners achieve success. Join us as we discuss why employees are the #1 differentiator in your business. Listen Live (Archive Available) Host: Jo Dodds

S2021 E409 · Mon, September 20, 2021

Radio Show #409: Is there a Trade-off between Purpose and Profit

Special Guest: Alex Edmans: Author of “Grow the Pie: How Great Companies Deliver Both Purpose and Profit” Purpose is one of the corporate buzzwords of 2020, with the politicians, the public, and even investors themselves calling on businesses to serve wider society. But it seems unrealistic to think about purpose in a pandemic when companies are strapped for cash, and companies also have a responsibility to their shareholders. Is there a trade-off between purpose and profit, or is it possible for companies to achieve both? This podcast will critically examine the case for purposeful business, using rigorous evidence and real-life examples to show what works – and, importantly, what doesn’t. It will discuss practical ways for businesses of all sizes to put purpose into practice, and how investors and citizens can play their part. Professor Alex Edmans will draw on his new book, “Grow the Pie: How Great Companies Deliver Both Purpose and Profit” which was named to the Financial Times Business Books of 2020. Join us as we discuss putting purpose into practice. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E408 · Mon, September 13, 2021

Radio Show #408:Enabling Teams and Organisations to Successfully Navigate Change

Special Guest: Ross Thornley: Author, Speaker and Podcast Host; Co-Founder & CEO, AQai – Adaptability Assessments & Coaching Entrepreneur and ‘AQ’ Pioneer and Author of Moonshot Innovation & AQ Decoded, Ross’s work is opening up new frontiers in HrTech and EdTech. Leveraging conversational AI and predictive analytics, his company’s platform enables people, teams and organisations to successfully navigate accelerating change. His ability to contextualise diverse and complex subjects, inspire and engage audiences makes him a highly sought-after international speaker. Ross loves building deep, meaningful and collaborative relationships. Leveraging his unique ability; to identify opportunities, articulate them in inspiring ways and motivate teams to solve grand challenges, underpinned the growth and success of his brand and marketing agency. Join us as we discuss successfully navigating accelerating change. Listen Live (Archive Available) Host: Jo Dodds

S2021 E407 · Mon, September 06, 2021

Radio Show #407: Why Creating Lasting Change Is So Difficult

Special Guest: Pip Gwynn: Business Psychologist and Director at Insight HRC Ltd Pip Gwynn is a business psychologist and director at Insight HRC Ltd.  Pip is an assessment specialist, using scientific and evidence-based approaches to understanding human behaviour in the workplace.  This involves working with individuals, teams and organisations to understand the drivers of behaviour, to harness existing strengths and to overcome barriers to change. Pip’s passion is in making organisations happier and more effective places to work through personal growth and culture change.   Pip believes that by understanding people better, we can develop ways to work that are engaging and motivational, rather than leading to increased stress and dissatisfaction.  The pandemic has driven huge changes in how we work, making many of us think about our priorities in life and what we want and expect from our employers.  As we look to the longer term, how can we build workplaces that work better for people?  Workplaces that are fairer, more inclusive and more flexible.  Workplaces with high levels of engagement and performance.  This will mean changes to behaviour and culture as well as changes to policy and process. In this session, Pip will look at how to change personally and at an organisational level.  We will explore why creating lasting change is so difficult and what the evidence from behavioural science tells us about how to increase our chances of success. Join us as we discuss how to change personally and at an organisational level. Listen Live (Archive Available) Host: Andy Goram

S2021 E406 · Mon, August 23, 2021

Radio Show #406: The 5 Killer Tips for Agile and Engaging Organisations

Special Guest: James Anderson: CEO | Founder | Employee Engagement & People Analytics Advisor at Peachy Mondays The world is experiencing a transformational shift. The way we interact with one another and do business has fundamentally changed. The environment that we operate in, as well as the demands of our stakeholders, are evolving at pace, resulting in rapid organisational change and restructuring. What are the features of organisations that are surviving – or even thriving? In this informative session, James will share insights from some great employers, large and small, who have demonstrated amazing feats of agility, despite challenging circumstances, including: – 1.       Have a unified purpose 2.       Seek customer insights at every turn 3.       Empower and trust teams 4.       Experiment, fail and learn fast 5.       Don’t be digital laggards Join us as we discuss how to embrace agility within your organisational effectiveness plans in 2021 and beyond. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E405 · Mon, August 16, 2021

Radio Show #405: How Conscious Leadership is Essential in the Future of Work

Special Guest: Natasha Wallace: Founder and Chief Consciousness Officer The world is changing and the leadership that people require is too. Project Bright Spot is a research project that has helped to shine a light on the type of leadership which will drive performance in this new era of work. Natasha Wallace, founder and Chief Consciousness Officer of Conscious Works, a coaching and consulting company specialising in workplace wellbeing, is going to be talking to us about the findings and providing guidance on what leaders can do to optimise performance and wellbeing in their team. She will share with us the seven key attributes of the leaders who achieve the best results with their teams, as well as explaining how trust and honesty are central to high performance. If you would like to discover more about a new paradigm in leadership to support our post-pandemic workplace, listening is a must. Join us as we discuss how conscious leadership is essential in the future of work Listen Live (Archive Available) Host: Jo Moffatt

S2021 E404 · Mon, August 09, 2021

Radio Show #404: How Technology can Help Maintain and Grow Connection

Special Guest: Michael Brennan: Co Founder and CEO of Stribe Michael Brennan is the co-founder and CEO of Stribe. Stribe helps organisations to listen to, engage and support their staff. Michael originally developed the world’s first reporting and safeguarding app for children and young people called tootoot. To date, tootoot has supported over 600,000 children globally to report over 70,000 concerns of bullying, mental health and safeguarding to name but a few. Tootoot has recently been recommended and evaluated by the Department for Education and UK Government. Michael is on a mission to make organisations happier and safe places with Stribe’s award-winning team. The traditional approach to annual engagement surveys, backed up by shorter quarterly or six-monthly pulse surveys, whilst useful, has found it difficult to keep on top of this ever-changing landscape, and with employees distributed far and wide, many will have fallen through the cracks and been left feeling isolated and undervalued. So, is there a better way? Join us as we discuss the future of employee engagement and specifically how technology can help maintain and grow the connection between company and employee. Listen Live (Archive Available) Host: Andy Goram

S2021 E403 · Mon, August 02, 2021

Radio Show #403: How to Keep Employees more Engaged and Productive

Special Guest: David Somerfleck: Enterprise Digital Marketing Specialist, Author, Small Business Marketing Expert David M. Somerfleck is a Digital Marketing Specialist with 25 years’ experience working for marketing and advertising agencies where he served as project manager, helping guide multi-million dollar brands toward increased profitability. David also was a Certified Small Business Mentor off and on for 10 years through the U.S. Small Business Administration where he advised hundreds of small business owners, non-profit administrations and senior staff, and startups in how to grow their business quicker and easier. David has written for AOL/Time-Warner, spoken to a standing-room only audience at Microsoft, taught social media marketing at Johnson & Wales University, taught workshops for the WordPress Foundation and is the author of “The Road to Digital Marketing Profits” and “The Illustrated Guide to Digital Marketing.” He is also the host of The David Somerfleck Podcast where he interviews interesting guests on topics related to digital marketing trends, global cultural and economic shifts, business innovation and ways we can all better channel our creativity. Join us as we discuss how to keep employees more engaged and productive Listen Live (Archive Available) Host: Andy Goram

S2021 E402 · Mon, July 26, 2021

Radio Show #402: Leading Effectively in the Midst of Significant Uncertainty

Special Guest: Tim Spiker: Founder of The Aperio and the ‘Who* Not What Principle’ Tim Spiker is the founder of The Aperio and the Who* Not What Principle, a profound research-based truth that has powered 15 years of leadership development success. Tim’s book, The Only Leaders Worth* Following, reveals that 77% of leadership effectiveness comes from who a leader is and not what they do. Using this principle, Tim helps people become, be, and stay leaders who are actually worth following. Tim’s work includes delivering keynote talks, creating unique and customized learning experiences, and guiding long-term development journeys. Tim has worked with leadership teams in North America, Australia, and Asia. He currently lives in Atlanta, Georgia with his wife and four children. Join us as we discuss leading effectively in the midst of significant uncertainty. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E401 · Mon, July 19, 2021

Radio Show #401: What Do Remote Companies Do Differently from Co-located?

Special Guest: Bretton Putter: CEO of CultureGene Bretton Putter is an expert in company culture development, consulted by companies and leaders worldwide on how to design, build and develop a strong, functional company culture. He is the CEO of CultureGene, a Culture Leadership Platform helping high-growth companies build strong, functional cultures. Prior to founding CultureGene Brett ran an international executive search firm working with high-growth tech companies to expand their executive teams across Europe and the USA. His first book Culture Decks Decoded was published in 2018 and his second book, Own Your Culture: How to Define, Embed and Manage your Company Culture was published in September 2020. He writes a popular blog on culture-driven companies and is a sought-after speaker. Join us as we discuss what remote companies do differently to hybrid or co-located companies. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E400 · Mon, July 12, 2021

Radio Show #400: Josh Bersin on the Importance of the ‘Employee Voice’

Special Guest: Josh Bersin, internationally recognised analyst, educator, and thought leader in the global talent market, Dean of the Josh Bersin Academy Amazon has said it wants to be “Earth’s best employer and safest place to work”. This ambition is a long-overdue acknowledgment of the importance of the employee voice. For Josh, the voice of the employee is the most important topic in business. Employees are the most “vested stakeholders” you have; when they have problems or good ideas, you really have to listen. In practice, this means regular structured management-team communications and all-hands meetings, complemented by regular listening, surveys, and feedback. And for firms looking to rebuild as we exit COVID, if you start looking like an unattractive employer, you're going to suffer serious impacts—on not just morale, but business reputation and recruitment. Josh is an internationally recognised analyst, educator, and thought leader in the global talent market and is a frequently quoted commentator on the world of work, HR and leadership practices. He is also dean of the Josh Bersin Academy, the world's first global development academy for HR and talent professionals at all levels and across all industries. Join us as we discuss why employee experience has to be a priority for all organisations right now. Host:  Jo Moffatt

S2021 E399 · Mon, July 05, 2021

Radio Show #399: The Evolution of Leadership

Special Guest: Dr Tracey Leghorn Dr Tracey Leghorn holds the Board position of Chief HR and H&S Officer with SUEZ recycling and recovery UK. As a Chartered Fellow of the CIPD, Tracey has enjoyed a successful 20+ year career in HR roles and as a senior consultant with PwC, which span a range of businesses in healthcare, technology, foodservices, pharmaceuticals, banking and currently waste and resources. Tracey is an advocate for gender equality and all aspects of inclusion. Her passion to improve the lives, position and opportunities of women, in and outside of the workplace, is informed by her research in this area which has earned her a doctorate from the University of Leicester and more recently a place on the Waste and Resources Sector ‘Hot 100’ key industry influencers list for 2020. Join us as we discuss compassion and individualistic approaches Listen Live (Archive Available) Host: Jo Dodds

S2021 E398 · Mon, June 28, 2021

Radio Show #398: Leading with Purpose

Special Guest: Ash Hickling: Co-Founder of authenticU Ashley Hickling is the co-founder of authenticU. A consultancy working with educators and employers to drive a purposeful mindset for success.  Ashley was born in Nottingham and moved to Manchester in 2007 to study acting at the Arden School of Theatre. After graduating from drama school, he appeared in a variety of different roles in film and theatre, including tours of Europe performing A Midsummer Night’s Dream and Jane Austen’s Sense & Sensibility. Ashley’s experience also includes commercial roles in the Sales and Hospitality sectors, which provided the experience for launching authenticU. Ashley is an avid football, tennis, boxing and film fan. He lives in Manchester with his wife Shakira and a Labradoodle named Daisy. In this podcast, we will be discussing how to provide a guiding sense of meaning and direction for individuals/teams to be at their most productive. We will also delve into the current culture clash between old and new styles of management – authoritarians vs people management styles etc. Join us as we discuss how to provide a guiding sense of meaning and direction for individuals/teams to be at their most productive. Listen Live (Archive Available) Host:  Jo Moffatt

S2021 E397 · Mon, June 21, 2021

Radio Show #397: Creating a Sense of Community Virtually

Special Guest: Shanna Wendt : Vice President Communications, Coca-Cola European Partners For 20 years, Shanna has worked in international corporate affairs and played a leading role in the communications supporting the merger to create Coca-Cola European Partners in 2016. Today, she leads the communications function at CCEP, and she is transforming communications technology and culture, with a focus on the company’s growth strategy, sustainability leadership and employee advocacy. Her team is responsible for all aspects of external and internal engagement, as well as the digital communications strategy. She also provides strategic communications guidance to the executive office. In creating a new internal communications platform, CCEP co-created the solution with its hardest to reach colleagues in field and manufacturing roles. This resulted in Redline, the home of CCEP news and information, designed by colleagues. Redline has changed the way we communicate at CCEP. Colleagues are part of the discussion, empowered to share information, and interact with leaders who are actively present on the platform. Redline has also made a significant difference during COVID-19, creating a sense of community virtually and keeping colleagues connected. This is reflected in colleagues’ feedback – in a recent pulse survey on their COVID experience, 78% of respondents rated communications favourably, which is a significant step change from previous colleague surveys. Join us as we discuss creating a sense of community virtually and keeping colleagues connected. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E396 · Mon, June 14, 2021

Radio Show #396: Creating a Better Leadership Cohort for the Future

Special Guest: Nigel Girling: Senior Consultant, Inspirational Development Group In the previous two shows, Nigel proposed that ‘engagement is not the point’, that we should instead be seeking to build better organisations doing better work with better outcomes to create a better world – and that to do this we must ‘transform our leaders first’. He then went on to say that the primary purpose of an organisation – even in commercial business – should not be to make profits or provide returns to shareholders.  In this concluding piece, he attempts to bring those themes together to talk about the impact leaders & leadership should seek to have on the world that comes next. He explores the way people become managers & leaders, what drives them to do so and what we can do to create a better leadership cohort for the future and to create a new paradigm of leadership. Join us as we discuss the impact leaders and leadership should seek to have on the world that comes next. Listen Live (Archive Available) Host: Jo Dodds

S2021 E395 · Mon, June 07, 2021

Radio Show #395: Fostering Autonomy in the Workplace

Special Guest: Allison Williams: The Law Firm Mentor Fellow of the American Academy of Matrimonial Lawyers, Certified by the National Board of Trial Advocacy as a Family Law Trial Attorney, and Certified by the Supreme Court of New Jersey as a Matrimonial Law Attorney, Ms. Williams practices exclusively family law, including adoptions, divorce, domestic violence, child support matters including UIFSA, child custody including UCCJEA, DYFS hearings (both Superior Court and OAL hearings, and including abuse/neglect and guardianships), and appeals. Considered to be a Thought Leader in the field of Child Welfare Law, Ms. Williams founded and manages a BLOG specific to this complex area of the law. This resource has been recognized by the News Media as an authority for the parent defence position in matters before the New Jersey Supreme Court. Join us and our special guest, Allison Williams, known as the Law Firm Mentor, as we dive into the oh so sexy topic of Fostering Autonomy in the Workplace. We have all heard that approximately 70% of the American workforce is disengaged at work. This comes not from a lack of compensation or lack of a highly systematized business, but from the leadership’s failure to foster the number one desired attribute of the workplace for today’s workforce. You guessed it… That attribute is autonomy. But how does one create a workplace centred on employee autonomy when those in management and leadership want everyone to work consistently performing their roles? Allison will give us some key strategies to implement to create both a highly systematized workplace, as well as a highly autonomous employee experience. Join us as we discuss Fostering Autonomy in the Workplace. Listen Live (Archive Available) Host:  Jo Moffatt

S2021 E394 · Mon, May 24, 2021

Radio Show #394 : Adaptability in the Age of Googlization

Special Guest: Ira Wolfe: President of Poised for the Future Company Ira S Wolfe is a “Millennial trapped in a Baby Boomer body” and president of Poised for the Future Company, founder of Success Performance Solutions, a TEDx Speaker, Top 5 Global Thought Leader on Future of Work and HR (Thinkers360), author of Recruiting in the Age of Googlization and host of Geeks Geezers Googlization podcast (selected as one of the top 50 podcasts to listen to in 2021). Ira is a frequent presenter at SHRM and business conferences and a guest on over 50 podcasts each year. His most recent book is Recruiting in the Age of Googlization, now in its 2nd edition.   Change is nothing new. But living in a VUCA* world is. The result is that SHIFT hit everyone’s plan and our next wave of future will undoubtedly be an unnatural normal. Millions of people and business teams are feeling the pain, stuck, and struggling to grow. Fortunately, we all have the ability to grow and thrive despite entering this next wave of perpetual uncertainty. During this episode, adaptability pioneer and Chief Googlization Officer Ira S Wolfe will introduce you to a revolutionary approach that is more powerful than EQ for helping to make change work for you. He’ll introduce you to a new success model for self-development and team building and ensure that you and your workforce will not be left behind. Join us as we discuss a new success model for self-development and team building Listen Live (Archive Available) Host: Jo Dodds

S2021 E393 · Mon, May 17, 2021

Radio Show #393: Mission to Drive Performance Culture

Special Guest: Pam Schmid: Graze's People Director Pam is super keen on two things, people and food! She loves values led organisations where she feels she can make a difference. Pam has been at Graze for nearly two years as People Director. The best thing about working for Graze are the people and the endless snacks. Since joining the company, she has been driving an agenda of enhancing the engagement & commitment, clearly supporting the teams through the challenges of COVID and really dialling up the performance culture - taking a data driven, but people centric approach. Graze recently launched new values which really talk to the culture of Graze, with an eye to the stretch they want to achieve as a company. Prior to working for Graze, Pam did a good stint at Kerry Foods across various roles supporting commercial and head office functions. Highlights include; firstly, working on company values and the Kerry story, to bring these to life with people that felt like family. As well as the work partnering with the functional teams, driving core capability and behaviour change. Pam learnt that positive energy and enabling small teams to make a big difference on key business topics in their way, amplifies the change you are making. Join us as we discuss the blend of data and imagination that is unique to Graze. Listen Live (Archive Available) Host:  Jo Moffatt

S2021 E392 · Mon, May 10, 2021

Radio Show #392: Building Better Organisations with Better Outcomes

Special Guest: Nigel Girling: Senior Consultant, Inspirational Development Group and EFS TAGs Steering Group Member In show #389 in April, Nigel proposed that ‘engagement is not the point’, that we should instead be seeking to build better organisations doing better work with better outcomes to create a better world - and that to do this we must ‘transform our leaders first’. In the second of his three episodes, Nigel takes that further to suggest that, if we are to achieve this aim of better work, better outcomes for a better world, then the primary purpose of an organisation - even in commercial business - should not be to make profits or provide returns to shareholders.  The first show ruffled a few feathers, this one should cause even more ‘debate’. Join us as we discuss what should be the primary purpose of an organisation. Listen Live (Archive Available) Host: Jo Dodds

S2021 E391 · Mon, April 26, 2021

Radio Show #391: 10 Years On - Why the UK Needs Engaged Employees More Than Ever

Special Guests: David MacLeod & Nita Clarke, co-Founders of EFS As the Engage for Success movement celebrates ten years since its launch at 10 Downing Street, David MacLeod and Nita Clarke, the authors of the report that kicked off our movement, reflect on why employee engagement remains central to individual and organisational success – and why the UK needs engaged employees more than ever. Join us as we discuss David and Nita's recent article celebrating our #EFS10YearsOn. Host: Jo Moffatt

S2021 E390 · Mon, April 19, 2021

Radio Show #390: How to Get CoWorkers to Like Each Other

Special Guest: Jason Treu: Chief People Officer and Company Culture and Leadership Expert Jason Treu is a Chief People Officer and leadership and teamwork expert. He helps executives, managers, and HR departments develop unstoppable leaders, talent, and employee experiences. He provides coaching, trainings, keynote speaking, conflict resolution, and other services. The best-selling author of Social Wealth, that’s sold more than 60,000 copies and his 2017 TEDxWilmington talk was on “How to Get CoWorkers to Like Each Other.” He was named one of the top 10 executive coaches in 2019, 2019 Top HR Influencer and top leadership and coaching provider by Texas Lawyer Magazine for 2018 and 2019. More than 40,000 leaders, managers, and employees are using his culture-and team- building game Cards Against Mundanity to skyrocket trust, communication, and teamwork. It’s being used at Amazon, Southwest Airlines, Ernst & Young, Google, Gillette, Microsoft, Oracle, Blue Cross Blue Shield, Worldwide Express, CareHere, Oklahoma City Thunder (NBA team), Houghton Mifflin Harcourt, Novartis, Merck, Intel, Thermo Fisher Scientific, and many others. Join us as we discuss how to skyrocket trust, communication, and teamwork. Listen Live (Archive Available) Host: Jo Dodds

S2021 E389 · Mon, April 12, 2021

Radio Show #389: Engagement Isn’t the Point

Special Guest: Nigel Girling, Senior Consultant, Inspirational Development Group and EFS TAGs Steering Group member For a decade, the Engagement movement has been beavering away. And yes, the dial has undoubtedly shifted. A little. Yet we still have thousands upon thousands of leaders who simply don’t get it… and other thousands working in roles to do with engagement who seem not to get it either. Engagement is not the point. What we want is better organisations doing better work with better outcomes to create a better world. Engagement is just part of that process. A key part, for sure, but not the whole story. Join us as we talk about how we can only transform our organisations and the working lives of people by transforming our leaders first. Nigel is, first & foremost, a strategic leader. He has served as a CEO in several organisations, in a number of sectors and including more than a decade at the helm of the National Centre for Strategic Leadership. But his has not been, shall we say, a traditional path to the ‘top’. Regularly suspended from school and a serial attendee at Wednesday night’s detentions, he was always seen as a disruptive influence. Ironically, the very capability on which he has built a career. School didn’t really work for Nigel. He wasn’t able to go to University (mostly because they wouldn’t have him) and so went off to be a musician – touring the realm and often the globe playing guitar in a number of rock bands. Long story short, many years later he ended up in the role of a strategic leader – and was very, very bad at it. A year or three of subsequent reflection and study helped him to understand some of the reasons why – and he was inspired to embark on a 25 year crusade to help others to become better leaders and avoid the same mistakes.

S2021 E388 · Mon, March 29, 2021

Building Resiliency to Refuel, Recharge and Reclaim What Matters

Special Guest Eileen McDargh: Author of Burnout to Breakthrough: Building Resiliency to Refuel, Recharge and Reclaim What Matters In May 2019, the World Health Organization declared burnout as a global occupational hazard with specific symptoms and warnings. Enter COVID 19 and an upside-down world. Burnout has become even stronger and insidious. Remote workforces, physical distancing, and dependency on virtual communication provide their own potential for burnout. You’ll experience why Eileen has also been called a HOPE merchant, filling minds with positivity, laugh-ability and DO-ability. In this interactive, provocative, and engaging program, participants will: * explore a process for moving from burnout to breakout to break through. *  discover what are the personal and organizational triggers that create this condition. * learn specific steps to take control of life from both an individual and corporate perspective. * begin conversations that offer new ways to reframe and advance in a world that looks quite different. Join us as we discuss how to move from Burnout to Breakthrough Listen Live (Archive Available) Host: Jo Dodds

S2021 E388 · Mon, March 29, 2021

Radio Show #388:Building Resiliency to Refuel, Recharge and Reclaim What Matters

Special Guest - Eileen McDargh: Author of Burnout to Breakthrough: Building Resiliency to Refuel, Recharge and Reclaim What Matters In May 2019, the World Health Organization declared burnout as a global occupational hazard with specific symptoms and warnings. Enter COVID 19 and an upside-down world. Burnout has become even stronger and insidious. Remote workforces, physical distancing, and dependency on virtual communication provide their own potential for burnout. You’ll experience why Eileen has also been called a HOPE merchant, filling minds with positivity, laugh-ability and DO-ability. In this interactive, provocative, and engaging program, participants will: * explore a process for moving from burnout to breakout to break through. *  discover what are the personal and organizational triggers that create this condition. * learn specific steps to take control of life from both an individual and corporate perspective. * begin conversations that offer new ways to reframe and advance in a world that looks quite different. Join us as we discuss how to move from Burnout to Breakthrough Host: Jo Dodds

S2021 E387 · Mon, March 22, 2021

Radio Show #387 : The Long Win

Special Guest: Cath Bishop: Olympic medalist rower, former diplomat and business coach Dr Cath Bishop is an Olympic medalist rower, former diplomat and now  works as a business coach and speaker and teaches on Executive Education programmes at the Judge Business School, Cambridge University. Her book ‘The Long Win: The Search for a Better Way to Succeed’ looks at our obsession with the cultural phenomenon of winning and how we might find a better way to drive success. Tracing the obsession with winning  through education, business, sport and politics, Cath identifies how a narrow, short-term view of winning – crossing the line first in a race, hitting your annual business targets, getting A grades at school – is holding us back engaging staff meaningfully with their work. The Long Win proposes a new approach to success based on the Three Cs: Clarity, Constant Learning and Connection. Focusing on clarifying what matters, our longer-term purpose and motivations, recognizing learning and personal growth over external outcomes, and prioritizing human connections so that we collaborate with others rather than compete against them. Join us as we discuss Clarity, Constant Learning and Connection Listen Live (Archive Available) Host: Jo Dodds

S2021 E386 · Mon, March 15, 2021

Radio Show #386: How to Turn an Event Digital

Special Guest: Karen Notaro: People Insight Manager and Race Ambassador at Ministry of Justice UK and Ruth Patel: Employee Engagement Manager at Ministry of Justice UK Karen and Ruth will be joining the podcast to talk about how we have turned their engagement champions events digital and kept them engaging throughout the pandemic and beyond to continue building capability to enable more good days at work. Join us as we discuss how to enable more good days at work. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E385 · Mon, March 08, 2021

Radio Show 385: Inspiration and Tips on How to Build and Increase Engagement

Special Guest: Kate Isichei: Global Internal Comms Consultant Kate hosts Engagement Express; a podcast series for HR, engagement and communication professionals. This podcast provides inspiration and tips on how to build and increase engagement in your organisations. She is a global employee engagement and communications professional with over 20 years experience of working in multi national organisations. She has worked in senior roles for AON, Medtronic, Sage, Infosys and other blue chip companies. Her passion for engagement has led her to create a consultancy that offers bespoke solutions to increase trust, build relationships, encourage collaboration and ultimately increase engagement. Her desire to support these ambitions are what drove her to set up this series of podcasts. Join us as we discuss how to increase engagement in your organisation. Listen Live (Archive Available) Host: Jo Dodds

S2021 E384 · Mon, March 01, 2021

Radio Show #384:The Importance of Belonging

Special Guest: Ritu Mohanka: Head of Business Development and Strategic Growth in EMEA The global pandemic, economic dislocation and the rise of the Black Lives Matter movement are all having a major impact on what we are looking for in an employer right now. Key to navigating this change successfully is us all feeling a sense of belonging in the organisation, and the importance of belonging in contributing to employee engagement can’t be overstated. At the same time, strategies to ensure employees feel connected to the organisation contribute to employee productivity, talent retention, innovation, customer loyalty and improve the entire workplace environment. Despite its importance, insight into employee engagement is often infrequent and not incorporated into decisions throughout organisations, however — so Ritu will discuss some of the reasons stopping us getting this right. She will also identify practical ways to help the CEO make tough, but necessary cultural shifts a changing world needs right now, to create the proper platform for genuine inclusivity. Join us as we discuss why employee engagement has to be a priority for all organisations right now Listen Live (Archive Available) Host: Jo Dodds

S2021 E383 · Mon, February 22, 2021

Radio Show #383: Building a Winning Culture

Special Guest: Adam Mendler: CEO of the Veloz Group Adam has written and speaks extensively about how to build a winning company culture. It is also a key theme of his podcast Thirty Minute Mentors, as he speaks to America’s top leaders about how they got to the top and their best advice on how others can as well. Adam has built three different businesses in three different industries under The Veloz Group umbrella and a winning culture is a big part of it. Adam Mendler is the CEO of The Veloz Group, where he co-founded and oversees ventures across a wide variety of industries: Beverly Hills Chairs, the leading seller of refurbished Herman Miller Aeron chairs in the country; Custom Tobacco, a one-of-a-kind e-commerce platform where customers can create fully customized, private-label cigars in real-time; and Veloz Solutions, a technology consulting and software development practice. Adam is also a nationally acclaimed thought leader, writer and speaker on topics including leadership, entrepreneurship and management. Adam is the creator and host of the podcast Thirty Minute Mentors, where each week he goes one on one with one of the most successful people in the country on how they got to the top and how listeners can too. Join us as we discuss how America’s top leaders got to the top. Listen Live (Archive Available) Host: TBC

S2021 E382 · Mon, February 15, 2021

Radio Show #382:The Forgotten Path to Profit: PEOPLE

Special Guest: Danny Hadas: Founder of The Emovation Project Your bottom line is dependent on one thing—your people! Now is the time for a new kind of leadership to bring forth unprecedented performance for your business. This isn’t about process or technology, it’s about people. Get ready to learn how to elevate your leadership with a proven three-step people methodology to empower your teams to power-up your profits. Danny Hadas is a # 1 bestselling author, entrepreneur, and advisor to the world’s most iconic brands. His work has impacted millions of people across 500+ companies worldwide, including Disney, BMW, and AT&T. As the founder of The Emovation Project, Danny teaches business leaders how to power-up their profits by empowering their people. When Danny’s not sharing Emovation, he’s with his incredible girlfriend. Together, they participate in and lead growth and development programs aimed to cause tremendous breakthroughs in people’s lives. Their partnership serves to redefine what’s possible for the world. Join us as we discuss empowering your teams to power-up your profits. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E381 · Mon, February 08, 2021

Radio Show #381 : Reinventing Performance

Special Guest: Francis Cholle: Author of SQUIRCLE A New Way to Think for a New World Wall Street Journal and USA Today Best-selling author Francis Cholle uses deep human learning and cognitive science to help leaders and organizations solve complex problems and thrive in disruption. As an international speaker, he has presented at Davos World Economic Forum, on the TED stage, Wharton and Columbia Universities, to name a few. He has also been featured on FOX, CBS and NBC. His new book is called: SQUIRCLE A New Way to Think for a New World. It offers a simple yet unconventional science-based model to make sure decisions in an unsure world. *The 2020 Stress in America™ survey by American Psychological Association showed that nearly 8 in 10 adults (78%) say the coronavirus pandemic is a significant source of stress in their lives. 3 in 5 (60%) say the number of issues America faces is overwhelming to them. In a COVID world, teams experience more and more pressure* and often too much stress to give their best** This compromises productivity and innovation, and increases the risk of burn out. SQUIRCLE is a fresh path to boost sustainable performance, have a profound impact on your organization and teams, and leapfrog competition. SQUIRCLE enables a new way of being for a new way of working to boost performance as well as creativity, agility, resilience, and well-being. ** The Yerkes-Dodson law Join us as we discuss how to reinvent performance. Host: Jo Dodds

S2021 E380 · Mon, February 01, 2021

Radio Show 380: Covid: Opportunity in Crisis for Internal Communications

Special Guest: Anne-Marie Kiernan Anne Marie Kiernan is a seasoned communications professional with over twenty years’ experience in a variety of industry sectors. Her passion for storytelling, culture, next generation tools and the future of work make her more than your average communicator. She has first-hand experience of how the role of internal communication is changing and sees both user generated content and partnership with IT as critical enablers for raising the bar in our profession.  She is currently Head of Internal Communications at Kellogg HQ in Dublin Ireland.  Together with her team, they are a driving force behind Kellogg Europe’s ‘Make it Happen’ Culture. Covid triggered a huge social experiment, making the virtual workplace a reality almost overnight. The future of work, a destination that we thought was years away, is now. As communicators, HR professionals and custodians of organisational culture we face a big challenge – how to engage a workforce that is now spread across multiple kitchens, bedrooms and home offices. With no face to face gatherings and no watercooler moments, how do you galvanize teams and strengthen and sustain culture? Anne-Marie Kiernan, Head of Internal Communications for Kellogg Europe tells us how they have been communicating through Covid and how her team are using insights and learnings from this crisis to reinvent how they communicate. Join us as we discuss how the crisis of Covid has created an opportunity for internal communication. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E379 · Mon, January 25, 2021

Radio Show #379: Agile Leaders Adapt to Meet People Where They Are At

Special Guest: Nate Regier: Author of ‘Seeing People Through’ Leadership is the process of influencing diverse personalities and skill sets towards a common goal. One of the most important keys to engagement is personality. Different personality types are motivated differently, communicate differently, and engage differently. Agile leaders adapt to meet people where they are at. A couple key engagement themes from my book: 1. Influence is about the Platinum Rule, not the Golden Rule 2. Engagement is maximized when the purpose of the organization aligns with their unique motivational needs. There are three steps to do this. 3. Safe honesty vs. real honesty. This distinction is the key to making a deeper connection with people to earn their trust. Nate Regier, Ph.D., is the CEO and founding owner of Next Element Consulting, a global leadership firm dedicated to bringing compassion into the workplace. He also hosts a podcast called “On Compassion with Dr. Nate,” writes a weekly blog, contributes to multiple industry publications and blogs, and is a regular guest on podcasts. Join us as we discuss the need for leaders to adapt. Listen Live (Archive Available) Host: Jo Moffatt

S2021 E378 · Mon, January 18, 2021

Radio Show #378: How to Put a Sound, Progressive Wellbeing Strategy into Place

Special Guest: Jane Sunley: Business Author, founder of Purple Cubed and co-founder of Korero. Following on from Covid-19, there’s been a spike in the wellbeing crisis in the UK. For employers this could be disastrous. Aside from underperformance as a result of work-related ill health, productivity, engagement, collaboration, motivation and creativity will all suffer. People today are concerned about working with employers with aspirational purposes, that will enable their progression and that genuinely care about their people and their wellbeing. Healthy, happy people are more engaged, resilient, creative, productive, collaborative, and motivated, yet according to Mind UK, 54% of employers say they’d like to do more to help, though don’t have the right tools in place. In this conversation, we’ll explore some of the options for putting a sound, progressive wellbeing strategy in place, as well as looking at some of the practical things managers can do to support the wellbeing of their people. Jane is a best-selling business author and founder employee engagement businesses, Purple Cubed and Korero. She is an authority on creating great places to work and a pragmatic people expert and career guru. A frequent media commentator, she’s a visiting fellow at two UK Universities and features on more than one ‘100 most influential’ listings. She’s also been named as a Woman of the Year and Shine Ambassador of the Year. Join us as we discuss the practical things managers can do to support the wellbeing of their people. Listen Live (Archive Available) Host: Jo Dodds

S2021 E377 · Mon, January 11, 2021

Radio Show #377: How to Have Meaningful, Drama-Free Dialogue as a Leader

Special Guest: Beth Wonson: Founder of Navigating Challenging Dialogue Beth founded Navigating Challenging Dialogue in 2015 out of frustration for the ways in which traditional leadership skills fail the mission and goals of organizations. Beth realized one of the most critical needs was an awareness of the importance of emotional self-management. By exploring how our brains work, Beth recognized how emotions and thinking errors impact our ability to create positive work environments. By applying what she learned into her practice with clients, she developed the process of Navigating Challenging Dialogue. The four-stage NCD Process is for managing yourself and your ability to communicate effectively with curiosity and clarity. The NCD Process is unique in that it is successful in any place where human interaction is critical. The mission of Beth Wonson & Company is to bring Navigating Challenging Dialogue to everyone who wants to have meaningful, drama-free dialogue. We provide leadership coaching, consulting, and training rooted in the NCD Process so our clients are able to stop wasting valuable resources through miscommunication, unhealthy conflict, and unnecessary drama. Join us as we discuss the Navigating Challenging Dialogue process, successful in any place where human interaction is critical. “Mastering Feedback: Everything You’ve Never Been Told About How to Give Feedback”. Beth's book is based on the NCD process and teaches the 4-step process Beth discusses in the show. Find out more here https://navigatingchallengingdialogue.com/mastering  Host: Jo Moffatt

S2020 E376 · Mon, December 28, 2020

Radio Show #376: Special Christmas Show for 2020

Join us as we share some Christmas and New Year messages and highlights from previous festive season shows. We asked the following questions: 1. If you were to broadcast a Christmas message about employee engagement who would it be to and what would you say to them? 2. What is your New Year’s resolution for employee engagement? Join us to hear the answers! Hosts: Jo Moffatt and Jo Dodds

S2020 E375 · Mon, December 21, 2020

Radio Show 375: Building Positive Workplace Cultures

Special Guest: Catherine Mattice: Founder of Civility Partners Employee engagement, inclusion, and happiness – these are all traits many organizations seek when crafting their organizational culture. However, these topics are often addressed through separate initiatives on their own timelines, perhaps even run by various leaders in the organization. It’s important to consider, however, that these realities don’t exist in a vacuum. Join Catherine Mattice, a U.S. based HR consultant focused on building positive workplace cultures, as she discusses the hidden epidemic of workplace bullying, how it impacts your workforce, and what to do about it. Catherine Mattice Zundel, SHRM-SCP, SPHR is the founder/CEO of Civility Partners, a HR consulting firm focused specifically on helping organizations create respectful and positive workplace cultures. Her clients range from Fortune 500’s to government, to non-profit, to small business in a wide range of industries. Catherine is an HR thought-leader and has appeared in such venues as USA Today, Entrepreneur, Bloomberg, CNN, NPR, and many other national news outlets as an expert.  Join us as we discuss the hidden epidemic of workplace bullying, how it impacts your workforce, and what to do about it. Listen Live (Archive Available) Host: Jo Moffatt

S2020 E374 · Mon, December 14, 2020

Radio Show 374: Engaging your Internal Audience with Visual Communication

Special Guest: Theo and Julie Fels: The Owners of Feisty Brown Your internal audience is just as important as your external audience. Internal communications should go further than simple emails and memos with densely packed copy or flat blog posts and meeting reminders. Whether you need to get your team to understand complicated information quickly, you’re presenting strategy alignment to leaders, or, as a leader, you need to impart sensitive compliance issues, well thought-out visual communication can amplify your message. Every communication is an opportunity to inspire. Julie and Theo Fels are the owner’s of Feisty Brown, a graphic design and communications studio. With more than 30 years of experience, Theo and Julie have worked with organizations like American Express, Capital One, Johnson & Johnson, the International Monetary Fund, the Gordon and Betty Moore Foundation, and Samsung. Julie is Feisty Brown’s content director and manages the business side of the studio. Before getting into project management for graphic design studios, she was the director of a public library where she learned the importance of building community through organizational narrative Theo is Feisty Brown’s creative director was born in Los Angeles to a family caught up in the LA art scene of the 70s and 80s. Influenced by that era’s vibrant combination of fine arts and graphic design, Theo’s approach to design is inspired and conscious, superseding the mechanical. He now designs media and websites for prominent news, corporate, and media/entertainment clients. Join us as we discuss communication, and its opportunity to inspire. Listen Live (Archive Available) Host: Jo Dodds

S2020 E373 · Mon, December 07, 2020

Radio Show 373: The Importance of Agility, Transparency and Being Human

Special Guest: Simon Grosse: CEO and Co-Founder of Foundation SP Simon Grosse is the CEO and co-founder of Foundation SP (FSP), a leading digital solutions consultancy, based in the UK and Spain. Simon is a business leader who is passionate about people engagement, experience and high performance. He has led FSP to be ranked #1 on three separate occasions by Great Place to Work (UK). Simon’s podcast will discuss how FSP’s culture has evolved over time and share his business experiences and strategy throughout the COVID pandemic. The importance of agility, transparency and being human. Join us as we discuss business experiences and strategy throughout the COVID pandemic Listen Live (Archive Available) Host: Jo Moffatt

S2020 E372 · Mon, November 30, 2020

Radio Show #372: How Can Someone Use Strategic Honesty to Become a Better Leader

Special Guest: Peter Kozodoy: Author of “Honesty to Greatness: How Today’s Greatest Leaders Use Brutal Honesty to Achieve Massive Success” Consumers today are smarter than ever, with more information at their fingertips than they know what to do with. And with near-perfect information, we’ve begun to make dramatically different choices about what we buy, flattening leaders and organizations who have historically relied on deceit to achieve success. In today’s world, we see right through these tricks, roll our eyes at corporate scandals, and distrust…well, everyone. And in that environment, only the honest will survive. In Honest to Greatness, serial Inc. “Honest to Greatness is a timely read for anyone who wants to engage with consumers in today’s market. Peter Kozodoy sheds light on why some companies soar and others falter. It is as fascinating as it is informative!” Peter Kozodoy is an Inc. 5000 serial entrepreneur, TEDx speaker, and business coach who works with organisations and their leaders to help them overcome self-limiting bullsh*t and use honesty to achieve greatness. His articles on leadership and entrepreneurship have appeared in Forbes, Inc., The Huffington Post, PR Daily, and more. He holds a BA in Economics from Brandeis University and an MBA from Columbia Business School, and lives outside New York City with his wife and their spoiled dog. Join us as we discuss powerful lessons for current and future leaders, showing you how to use honesty at both the organisational and individual level. Listen Live (Archive Available) Host: Jo Dodds

S2020 E371 · Mon, November 23, 2020

Radio Show 371: How the Diversity & Inclusion Agenda has Evolved

Special Guest: Baljit Kaur: Diversity and Inclusion specialist, Innate Consultancy Ltd Both Covid 19 and the recent campaigning by the Black Lives Matter movement have had a measurable impact on equality and inclusion, but what does this mean for our workplaces? Now more than ever organisations need to drive equality, embrace diversity and create more inclusive cultures for the longer term. Employers who will actively leverage what we’ve learned during these challenging times will reap significant rewards in employee engagement and productivity. Baljit has extensive experience in delivering diversity & inclusion solutions on a multi sector basis. She helps companies design a diverse workforce and inclusive cultures achieving excellence in diverse employee attraction, engagement and retention. Baljit has delivered a range of innovative training and consultancy interventions with particular expertise in Dignity at work, Unconscious bias, Inclusive leadership, Race Inclusion and Talent management. Join us as we discuss how the Diversity & Inclusion agenda has evolved and what learning points we can take from this. Listen Live (Archive Available) Host: Jo Moffatt

S2020 E370 · Mon, November 16, 2020

Radio Show # 370: Monumentum Matrix and Why Momentum is Critical

Mike Berland is the Founder and CEO of Decode M, an insights and analytics firm research and analytics firm that decodes data into momentum for its clients. In a world that runs on data, Mike strongly believes that everything is knowable, you just have to know where to look. Throughout his career, he has represented prominent political figures, major companies and social movements. Prior to founding Decode_M, he was the CEO of the insights and analytics arm of Edelman Public Relations, Edelman Berland, and President of the research and political polling firm Penn, Schoen & Berland. Do you wonder why some ideas go viral and others sink? Why one political candidate soars while another fails to gain traction? Why one product becomes an instant rage, while its competitor struggles to stay above water? What is the secret to momentum? Many people believe that momentum is driven by emotion and is unpredictable, but as Mike Berland, the internationally recognized pollster and strategic advisor, has discovered, it’s actually a science, with easily analysed metrics. In Maximum Momentum: How to Get It, How to Keep It, Berland reveals the key to momentum, beginning with the simple physics formula— mass x velocity. He then develops a Momentum Matrix—five signals that decode the science into effective measures. Maximum Momentum is a lively examination of hot trends in the current arena—from politics to society to business to sports. Using coloruful graphics to underscore the stories, Berland examines the people, issues, movements and products that most captivate Americans. Join us as we discuss what is the Momentum Matrix and why is momentum critical to everything we do? Host:  Jo Dodds

S2020 E369 · Mon, November 09, 2020

Radio Show 369: How To Create an Engaging Private Podcast for your Team

Special Guest: Harry Morton: Founder of Lower Street Harry is the founder of Lower Street, a podcasting agency that helps organisations communicate through podcasts. A fully remote team themselves, Lower Street work with IC professionals and brand marketers to produce incredible shows that engage public audiences, or private internal teams. Harry has been working in sound for over 10 years and is passionate about the power of audio storytelling to connect, inspire, and educate listeners – wherever they are. Join us as we discuss why internal podcasts are great and how they create engagement Listen Live (Archive Available) Host:  Jo Moffatt

S2020 E368 · Mon, November 02, 2020

Radio Show 368: Developing Strategies to Engage and Inspire

Special Guest: Georgina Clarke: Ascent Wellbeing Never before has there been such a need to focus on mental health and wellbeing since the start of 2020. With Black Lives Matter and the COVID pandemic highlighting vast inequalities, there is an urgent need to understand how to reduce these inequalities and help people to feel better, more included and healthier, both at work and at home in their community. Georgina will share her thoughts, based on her experience, about how engaging, motivating and empowering people to collectively tackle problems, take initiative and reach goals, share some common themes both in workplace teams and with residents in communities. Georgina Clarke has over 20 years experience setting up and leading health and wellbeing projects both at work and in communities. A large part of her career has been developing approaches within a public health and health inequalities context, supporting, empowering and coaching communities to tackle local wellbeing issues, using bottom up, participatory and co-productive approaches. She helped to transform statistically deprived communities using an approach called asset based community development, which involves building on community strengths and assets, including their best asset, their people. Join us as we discuss how to develop strategies to engage and inspire people in your teams and communities, including in times of adversity Listen Live (Archive Available) Host: Jo Dodds

S2020 E367 · Mon, October 26, 2020

Radio Show #367: The Role of Individual Behaviour, Empowerment and Leadership

Special Guest: Tim Marsh: MD Anker & Marsh The fact that excellence in error management is just excellence generally, and how the key lessons behind the UK’s world leading safety performance can, should, but often isn’t transferred to health, well-being and mental health management. We will be outlining a holistic, integrated and practical approach to error management and maximising empowerment and flourish – both at an individual and organisational level. Prof Tim Marsh was one of the team leaders of the original UK research into behavioural safety (in construction) in the early 1990s, and is one of only a few Chartered Psychologists who are also Chartered Fellows of IOSH. He is considered a world authority on the subject of behavioural safety, safety leadership and organisational culture, was awarded a “President’s Commendation” in 2008 by the International Institute of Risk and Safety Management and was selected to be their first ever ‘Specialist Fellow’ in 2010. He formed Anker & Marsh with Jason Anker in 2018. Join us as we discuss how “culture is king”. Listen Live (Archive Available) Host: Jo Moffatt

S2020 E366 · Mon, October 19, 2020

Radio Show #366: How our People Managers Can Unlock our Outcomes

Special Guest: Nicola Ellwood MSc. Executive Leadership Coach and Culture & Communication specialist What part do our people managers play in the wellbeing, performance and engagement of our people? A lot. We often hear that phrase ‘there is no such thing as an organisation, it is merely a collective of people all moving towards a common outcome’. How productively we move forward and the success of our outcomes really is down to our people, how engaged, productive and performing they are. And the biggest influencer of that is the line manager. But how do they actually create engagement – how do they actually do it? What is it in terms of their mindset, their beliefs, their behaviour and their communication that creates engagement within the individuals within their teams? How specifically do they do that, and how can we help our managers do it and enable our organisational outcomes? During this interview, Communication and Mindset specialist Nicola Ellwood will share exactly what people managers can do to help their teams unlock productivity, performance and lead their people forward with maximum engagement. Nicola is a Master Coach (MSc) and Certified Trainer and Master Practitioner of NLP. She coaches leaders to help them create and lead the conditions for engagement within their organisation, whilst supporting managers with the skills to actually be able to do it.   Join us as we discuss how people managers create engagement. Listen Live (Archive Available) Host: Jo Moffatt

S2020 E365 · Mon, October 12, 2020

Radio Show #365: Organisational Purpose and Purposefulness

Chris Gamble MBA is a communications, change and engagement strategist, facilitator and coach. In his role as Engagement and Strategy Director at Morgan, he works with some of the world’s most respected brands to help organisations, teams and individuals define and bring their purpose to life. Join us as we talk about Organisational Purpose and Purposefulness and the research that Chris led to establish a model of Purposefulness and the UK’s first benchmark (plus all of the insights that came as a result of this). Host: Jo Dodds Listen Live (archive available)

S2020 E364 · Mon, October 05, 2020

Radio Show #364: After Action Review approach and impact on staff engagement

Special Guest: Judy Walker Senior Business Consultant at iTS Leadership Ltd Judy is a Subject Matter Expert in the After Action Review (AAR) approach and has been instrumental in developing AAR for use in the NHS, Higher Education and Corporate Environments. Judy led the team that delivered a ground-breaking education programme to equip clinical staff to lead AARs at University College London Hospitals Foundation Trust (UCLH)and earned her stripes as an AAR Conductor through facilitating many AARs for clinical incidents. In 2019, after 34 years in the NHS, Judy joined iTS Leadership to be able to concentrate on bringing the benefits of AAR to a wider audience. The value of improving team and business performance using the After Action Review approach has been brought to life in Black Box Thinking by Matthew Syed and we know it is being used in a variety of successful USA companies. Yet it is only just beginning to be introduced across Europe, so we are at a very exciting stage in our work. It has been called “the most successful organisational learning method yet devised” and not only will AAR increase staff engagement, it will develop leaders’ confidence in tackling difficult issues and boost psychological safety in teams that use it regularly. Join us as we discuss the After Action Review (AAR) approach and its impact on staff engagement. Listen  Live (Archive Available) Host: Jo Moffatt

S2020 E363 · Mon, September 28, 2020

Radio Show #363:What Employee Engagement Needs to Learn from CUSTOMER Engagement

Special Guest: Scott Gould: Author, Speaker, Consultant In the words of David Zinger, “there are many engagements”. So, what can employee engagement learn from those other engagements, and in particular, customer engagement? Or to put it another way, what should HR learn from marketing, what can the gritty world of advertising teach us about engaging our staff? Scott Gould teaches leaders and organisations how to unlock the heart of engagement. He literally wrote the book on how people engage with ideas, things, and each other – and how to follow that pattern. With former experience as a church pastor and a creative director, Scott possesses a unique insight on what leads to soulful engagement in a world where so much is only skin deep. Join us as we discuss the three key concepts from customer engagement that should be in every employee engagement strategy. Listen Live (Archive Available) Host: Jo Dodds

S2020 E362 · Mon, September 21, 2020

Radio Show #362: The Inclusive Workplace

Special Guest: Melissa Lamson – CEO of Lamson Consulting Melissa Lamson, CEO of Lamson Consulting, works with successful leaders to refine their professional skills and create inclusive workplaces. She knows that when leaders present the best version of themselves, individuals, teams and the organisation wins. Melissa has a Masters in Intercultural Relations. She founded companies in Europe and the US, has clients and projects in over 40 countries, and has authored 6 books. Melissa works side-by-side with a global list of C-level executives. Throughout her career, she has helped build strong leadership cultures, developed manager and leadership learning programs from the ground up, and acquired first-hand knowledge of several leading industries, including the latest advancements in AI. Today, many organisations are practicing DEI all wrong. The models and strategies that are used are outdated, irrelevant and even harmful. They certainly aren’t moving the needle. Organisations need to commit to new ways of practicing DEI and tying those directly back to employee needs. Melissa Lamson will discuss how organisations can successfully tackle employee engagement and talent management through new, innovative methods. We need a revolution in the Future of Work to increase engagement, productivity and innovation. Join us as we discuss how organisations can successfully tackle employee engagement and talent management through new, innovative methods. Host: Jo Moffatt

S2020 E361 · Mon, September 14, 2020

Radio Show # 361: How to Learn to be a Good Manager

Peter Economy is a best-selling business author, ghostwriter, developmental editor, and publishing consultant with more than 100 books to his credit (and more than 3 million copies sold). Peter’s book ‘Managing For Dummies’ sold more than 600,000 copies, and his latest book is Wait, I’m the Boss?!? – published in March 2020 by Career Press. He is The Leadership Guy on Inc.com and for more than a decade served as Associate Editor for Leader to Leader magazine—published by the Frances Hesselbein Leadership Forum in New York City. According to Gallup, bad bosses are the #1 reason why employees quit their jobs. I personally believe the reason why there are so many bad bosses is because they haven’t learned how to be good bosses. Most companies don’t train managers to be managers — they simply promote someone into the position and hope for the best. This is not a very effective approach. I wrote my book Wait, I’m the Boss?!? to provide new (and existing) managers with all the tools they need to be great managers. Join us as we discuss the tools managers need to be great managers. Host: Jo Dodds

S2020 E360 · Mon, September 07, 2020

Radio Show #360: Creating a Culture of Challenge

Special Guest: Clara Buckingham: Head of People at James and James eCommerce Fulfilment Clara Buckingham, Head of People at James and James eCommerce Fulfilment, joins us to talk about the importance of creating a workplace culture of challenge. We’ll be discussing how for businesses to achieve sustained success in today’s volatile world, every single employee regardless of role, must be able to challenge, disagree or question the status quo in the spirit of shared purpose and goals. Clara Buckingham is the Head of People at James and James eCommerce Fulfilment. James and James is among the fastest-growing companies in the UK and Europe, according to The Sunday Times and Financial Times, and Clara joined the business to develop and deliver a new people strategy and put the company firmly on the map as an employer of choice with a culture of challenge, create and deliver. Clara has over 15 years’ experience in the field including household brands such as KP Snacks, Morrisons. Join us as we discuss the importance of creating a workplace culture of challenge. Listen Live (Archive Available) Host: Jo Moffatt

S2020 E359 · Mon, August 24, 2020

Radio Show #359: A Round Up of Engagement Themes Discussed in Recent Times

Special Guests: co-Radio Show Hosts and co-Strategy Directors of EfS, Jo Moffatt, Woodreed & Jo Dodds, Counterpoint Matters & Lorna Leeson, founder of Little Tent During lockdown Jo M conjured up an idea for providing some practical help and ideas for HR and internal comms practitioners and team leaders struggling with operational, communication and engagement challenges of COVID-19. HIVE is a series of videos and podcasts addressing questions and challenges that have cropped up over the last few months. We pick out the key themes and talk through some of the examples as they relate to employee engagement. Jo Moffatt is passionate about brands and the power they have to move people. Equally as passionate about employee engagement. Put the two together and she becomes almost evangelical about the power a well-positioned and consistently delivered brand has as a catalyst for employee engagement. Jo Dodds background is in HR and Digital and Social Media, Jo now works with business leaders to improve employee engagement in their organisations. Alongside this Jo works with home based coaches and consultants to improve their personal productivity and wellbeing through her brand POWER to Live More and membership site POWER to Live More CALM. Lorna Leeson builds people solutions for businesses going through change, from logistics to luxury brands to lightening-paced start-ups. She’s held senior leadership HR roles in the UK and internationally. Lorna now runs her own business ‘Little Tent’ because she believes there’s a better way for business to work for people. Host: Jo Dodds

S2020 E358 · Mon, August 17, 2020

Radio Show #358: Responsible Redundancy

Paula Gardner is a career psychologist and business coach and founder of https://redundancyrecoveryhub.com. She has collected a team of experts who provide expert advice, psychology based tutorials and online coaching to help people get back into work. Employers can place anyone they are making redundant onto the hub as a value for money outplacement option, complete with ongoing support for 3,6 or 12 months. Paula, who was made redundant in her early thirties, is especially keen that the hub supports people in all the other parts of their life can be impacted by redundancy - finances, relationships along with health and wellbeing. Join us as we talk about "responsible redundancy” - why employers need to be doing much more than just ticking the HR and legal checkboxes, and discuss why how you handle your redundancies will impact on the people who are staying with you long-term.

S2020 E357 · Mon, August 10, 2020

Radio Show #357: Why You Need to Provide Cross-Generation Communication Training

Special Guest: Jennifer Thompson: President of Insight Marketing Group Jennifer Thompson has served as President of Insight Marketing Group since 2006 and helps physicians and private medical practices throughout the U.S. attract and retain patients and rock-star employees. Jennifer has 20+ years of experience in marketing and business development for start-up organizations and as a marketing director for a Fortune 500 company. In 2010 & 2014, Jennifer was elected to the Orange County Board of County Commissioners where she made decisions that impacted over 1.2 million citizens and 60+ million visitors. Jennifer was often recognized for her use of social media and community outreach in her elected role. In 2013, Jennifer’s company helped a client win the Social Madness competition in Central Florida and go on to place 8th nationally. Jennifer is a serial entrepreneur who wakes up every day at 4 am ready to change the world. She has been invited to share her knowledge at multiple MGMA association meetings and conferences, the Florida Bones Conference, the American Academy of Orthopaedic Surgeons and AOA-36 on the topics of social media, reputation management, and leadership. She is also the co-host of the DrMarketingTips Podcast available on iTunes. Join us as we discuss why you need to provide cross-generation communication to your staff. Host:Jo Moffatt

S2020 E356 · Mon, August 03, 2020

Radio Show #356: There never was a normal and we can’t go back

Special Guest: Gerry Brown aka The Customer Lifeguard One other unwelcome consequence of Covid-19 is yet more mind-numbing, teeth grating jargon, and among many others that need to be consigned to the literary dustbin are “the new normal” and “unprecedented”. While the latter may make still have some relevance, there never will be a “new normal”. Rapid societal changes, many driven by Covid-19, that are taking place in both our personal and professional lives, reflect the fact that there is no shortage of speed, resilience and determination for many organisations who truly understand that time isn’t on our side. But everyone isn’t moving at the same speed, or with the same level of awareness and understanding. So how do we keep up, or better still, stay ahead and avoid a race to the bottom? In this latest broadcast Gerry Brown will share some thoughts, ideas, insights, with some iconoclasm thrown in for good measure, on how people, industries and organisations are doing well, and not so well, to rewire for our imperfect future. Gerry Brown, aka The Customer Lifeguard, is on a mission to save the world from bad customer service. He helps businesses save customers at risk of expiring and breathes life into their customer service operations and customer experience strategy. Gerry has provided organizational leadership on people development, business transformation, customer engagement and technology enablement for some of the largest companies in the UK, Canada, and EMEA. Join us as we discuss how people, industries and organisations are doing well, and not so well, to rewire for our imperfect future. Listen Live (Archive Available) Host: Jo Dodds

S2020 E355 · Mon, July 27, 2020

Radio Show #355: The 3 Barriers to Women’s Progression

Special Guest: Sharon Peake: Shape Talent Ltd Historically, gender quality has been viewed as a women’s issue and the focus has been on how to ‘fix’ women. And whilst there are undoubtedly actions women can and should take to increase their visibility, resilience and build their own authentic leadership style, as much, if not more effort needs to be expended by organisations in creating an equal playing field. Our research has identified the three types of barriers preventing women from being represented equally at senior leadership level – societal, organisational and personal barriers – and within this the 22 underpinning challenges to create more gender diverse leadership teams. There are steps all organisations can take to make a real difference in this area and we explore the five key actions that can have the greatest impact. Sharon is the founder and Managing Director of Shape Talent – a gender diversity coaching and consultancy business with a mission to accelerate significantly more women into senior leadership roles in business. She is an experienced diversity and talent management leader with over 25 years’ experience working in and with global businesses across developed and emerging markets. Join us as we discuss the barriers to women’s progression. Listen Live (Archive Available) Host: Jo Moffatt

S2020 E354 · Mon, July 20, 2020

Radio Show #354: Leadership Communication in Challenging Times

Special Guest: Rum Ekhtiar: Founder and Partner of Rum & Co. Rum Ekhtiar, founder and partner of Rum & Co, has worked with Fortune 500 companies like MetLife, Citi and Novartis, providing best-in-class internal communications.  Whether big changes are coming from within (think…WeWork, Thomas Cook, Forever 21) or from the outside world (global pandemic, anyone?), one of the most important ways to manage through difficult changes is by communicating strategically. This begins with how you communicate with your employees. There are a few simple rules: be transparent, make it a two-way dialogue, and never forget that there’s no such thing as “internal communications” anymore. Rum brings 20+ years of brand and agency leadership experiences with him and a take-no-prisoners approach to finding meaningful strategies, creative solutions, and winning new business. Whether it’s launching a lifesaving vaccine, leading a legacy CPG player into the 21st century with influencer marketing, or repositioning a stodgy insurance company as a (sexy) tech firm,  Join us as we discuss ways to communicate with your employees Listen Live (Archive Available) Host: Jo Dodds

S2020 E353 · Mon, July 13, 2020

Radio Show #353: How Consumer Trends are Impacting Employee Behaviours

Special Guest: Lisa Pantelli (Head of Content and Community at simplycommunicate) and Marc Wright (Founder of simplycommunicate). Following the publication of simply’s latest simplytrends report, Lisa Pantelli, head of content and community at simplycommunicate and Marc Wright, Founder of simplycommunicate, share their findings. We speak to them to explore the impact of the seismic shifts we’ve experienced across society in the past few months are likely to have on the workplace. By delving into the consumer meta trends we are seeing occurring across the globe, they will share their thoughts as to how these will present within organisations with a focus on communications and engagement. Lisa Pantelli is an award-winning employee engagement and internal communications specialist with over 12 years’ experience in delivering communications and engagement programmes. Formally head of employee engagement & change management UK&Ire at global consultancy Weber Shandwick, until January 2020 she ran her own employee engagement consultancy before joining simply as head of content and community. Marc has spent the last 15 years at the forefront of digital internal communications; interviewing internal communicators on their successes. He has also directly consulted for Diageo, Unilever, the European Investment Bank, British Airways and Tetra Pak. Join us as we discuss how consumer trends are impacting employee behaviours Listen Live (Archive Available) Host: Jo Moffatt

S2020 E352 · Mon, July 06, 2020

Radio Show #352: How Does Digital Transformation Power Employee Engagement?

Special Guest: Jessica Rowe: Head of Digital and Cultural Transformation at DIAGMED Healthcare Ltd In an increasingly connected world, where digital is influencing organisations in almost every sector, in order to avoid being left behind and stay ahead of the curve, companies need to embrace digital transformation. Ultimately, technology is used by people and success is directly correlated with employees being motivated, passionate and invested in the business and therefore their objectives. Digital is at the centre of this transformation, the river that we swim in, and it enables a business to reach all corners from stakeholders to customers to colleagues and suppliers and more. Post COVID-19 what does employee engagement mean? When we are scattered, digital is the answer and the only answer to allow all people to be fully engaged and part of a dynamic community.  Through digital you can break down all barriers and become a business without boundaries, one which harnesses true insight to deliver the best experience for customers both internally and externally. Join us as we discuss how digital transformation powers employee engagement. Listen Live (Archive Available) Host: Jo Dodds

S2020 E351 · Mon, June 29, 2020

Radio Show #351: Why Alumni Networks are Critical to our Talent Supply

Special Guest: James Sinclair: Chief Executive at EnterpriseAlumni EnterpriseAlumni counts customers like LinkedIn, Nestle, HSBC, Wells-Fargo, P&G, CenturyLink, Coca-Cola among others, who have trusted the platform to manage, engage and nurture their Alumni community. As every buzzword this year has been around employee experience, transformation and empathy, companies have to recognize that how people leave the company is as important as how they join, not only for the low hanging fruit like access to a talent pool of known people, but also referrals, brand advocates and given many people will stay in the same industry even sales and business development opportunities. Really innovative companies are leveraging their Alumni to bring back those who may have left for a career break or to raise a family and are ready to get back into employment. We will be discussing the rapid urgency organisations are taking to setup their Alumni Networks to ensure they maintain communications with people furloughed and more importantly as companies plan for recovery, having access to a talent pool that can called upon quickly and be productive in days (including retirees). The conversation has moved from “Alumni Networks are a nice to have part of the employee experience” to “Alumni Networks are critical to our talent supply”. Powering the Alumni Communities of the world’s largest and most respected brands globally; for companies looking to access a contingent labour pool, drive referrals or boomerang hires, accelerate business development, drive sales or just create a positive evangelist community EnterpriseAlumni assists their customers to achieve these goals. Join us as we discuss the urgent steps companies are taking to stay connected to former employees. Listen Live (Archive Available) Host: Jo Moffatt

S2020 E350 · Mon, June 22, 2020

Radio Show #350: Empowering Mums to Have a Rewarding and Flexible Career

Special Guest: Heather Black: CEO and Founder of Supermums Heather Black is a wife, mum of two girls, CEO and Founder of Supermums which helps to upskill mums (and dads) back into flexible work in the Salesforce ecosystem. When her youngest daughter was born in 2016, Heather knew she had to think differently about work now that she had two children to juggle and a full time job. She realised that Salesforce enabled her to stay working, from anywhere, at anytime. This was the lightbulb moment and Supermums was born. Heather’s background in training and employability alongside Salesforce enabled her to design the perfect programme. Since 2016, Supermums has helped over 200 mums and dads. Their mission is to empower mums to have a rewarding career that’s flexible within the Salesforce Sector. Salesforce is the world’s number 1 CRM platform and is growing rapidly. A 2019 report found that they are expected to create 4.2m jobs worldwide by 2024. As it’s a cloud based, many of the roles can offer elements of flexible and remote working and due to the lack of available talent, the jobs are well rewarded. This combination makes them ideal for mums; whether they are looking to get back into work after a career break or seeking a change from a role that isn’t offering them the work / life balance they need.   Join us as we discuss how to have a flexible and rewarding career. Listen Live (Archive Available) Host:  Jo Dodds

S2020 E349 · Mon, June 15, 2020

Radio Show #349: What Can We Learn From Leaders and Losers

Special Guest: Christine Crofts: Kinetic Internal Communications Ltd Many companies have realised that a strong corporate purpose is a strength in the current crisis, from helping employees to stay motivated, to enhancing the loyalty they have earned from customers. But is it a genuine sense of meaning and connectivity or simply ‘jumping on the purpose bandwagon’? What’s the difference? And what can we learn from the leaders and losers in these unprecedented circumstances? Chris is a well-known and highly regarded internal communications director having led the IC and engagement functions at HSBC, Aviva and Diageo. Her work is multi award winning and includes awards for financial communications, strategy communications, best team and culture change communications. She has a personal passion for ‘Purpose’ and is a frequent speaker and writer on the subject of ‘the power of Purpose’ and the role of Internal Communications in driving culture change and business strategy execution. Most recently, Chris has set up her own company called Kinetic Internal communications Ltd, where she is using her energy and passion to help her clients “power purposeful employee engagement, clarity and connection” as well as training line managers and internal communications professionals.   Join us as we discuss what we can learn from the Leaders and Losers in these unprecedented circumstances? Listen Live (Archive Available) Host: Jo Moffatt

S2020 E348 · Mon, June 08, 2020

Radio Show #348: Now More Than Ever, Human Skills Matter

Special Guest: Pam McLean, CEO and Co-Founder of Hudson Institute of Coaching Pamela McLean, PhD, Author of Self as Coach, Self as Leader: The Internal Landscape, is CEO and Co-Founder of Hudson Institute of Coaching, a US-based coaching firm providing a full suite of coaching services to organizations and leaders. Master coach and clinical psychologist, Mclean’s latest book is Self as Coach, Self as Leader. Her previous books include The Completely Revised Handbook of Coaching and LifeForward. Pam was there in the beginning when coaching was an emerging field. Now, two decades later, she is even more passionate about the profound power of coaching. She is proud to lead the Hudson Institute, a coaching organization that develops great leaders, ones who make a difference in the lives of others at all levels in an organization. Self as Coach, Self as Leader focusses on the concept of the use of self as an instrument—a key dimension in the practice of developmental coaching. While remedial, tactical or performance-based coaching may be sufficient to aid the client over the short term, developmental coaching places emphasis on the whole person. This innovative approach supplies coaches and leaders who are called upon to coach with a roadmap for exploring their internal landscape to strengthen the use of self as the most important tool in coaching. Along the way, both coaches and leaders will learn how to strengthen and harness the six broad dimensions integral to great coaching and great leadership—presence, empathy, range of feelings, boundaries and systems, embodiment, and courage. Join us as we discuss the six broad dimensions integral to great coaching. Host: Jo Moffatt

S2020 E347 · Mon, June 01, 2020

How to Keep Engagement Levels High During the COVID-19 Crisis

Special Guest: Richard Roberts, People Director at Pure Planet In just a few short years, renewable energy start-up Pure Planet has made it into the Sunday Times Best Small Companies to work for 2020, straight in at number 2. They have also been ranked the Best Company to Work for in the South West. This follows a string of prestigious employee engagement awards in the last few months. Richard is an employee engagement and culture specialist and is passionate about building highly motivated and productive teams in both start-ups and larger organisations. Formerly HR Director and Head of Employee Engagement at Virgin Mobile, he is currently the People Director at sustainable energy provider Pure Planet on a part time basis. He also runs employee engagement consultancy, enRich. He presents at UK and international conferences on the topics of employee engagement, culture and employer branding, drawing on his experiences at Virgin Mobile, Pure Planet and other organisations. Join us as we discuss how to keep engagement and motivation levels high during the COVID-19 crisis Host: Jo Dodds

S2020 E346 · Mon, May 18, 2020

Radio Show #346: How to Attract the Very Best People into your Organisation

Special Guest: Dr. Angela E. Lauria, Founder, The Author Incubator™ As the founder of The Author Incubator™, Dr. Angela E. Lauria has helped over 1,000 authors-in transformation write, publish, and promote their books. Angela is the author of Make ‘Em Beg To Work For You, Make ‘Em Beg to Be Your Client, Make ‘Em Beg to Publish Your Book, The Incubated Author, and The Difference. She has a B.A. and an M.A. in Journalism and Media Affairs from The George Washington University and a PhD in Communications from The European Graduate School. Join us as we discuss how to write job descriptions that attract the best people and what you need to do as a business owner to make people beg to work for you. Host: Jo Dodds

S2020 E345 · Mon, May 11, 2020

Radio Show #345: How to Avoid a Big Dip in Team Morale

Special Guest: Nic Marks, Founder and CEO of Friday Pulse Nic was once described as a “statistician with a soul” due to his unusual combination of ‘hard’ statistical skills and ‘soft’ people skills. He has been working in the field of happiness, wellbeing and quality of life for over 25 years with a particular emphasis on measurement and how to create positive change. Nic is the founder of Friday Pulse which tracks how employees feel every week – he will share data insights from across their client base. Join us as we discuss why employee wellbeing is more important than ever now and how your business can respond so as to avoid a big dip in team morale. Host:  Jo Moffatt

S2020 E344 · Mon, May 04, 2020

Radio Show #344: A Message from Peter Cheese and David MacLeod

Special Guests: Peter Cheese, CEO – CIPD & Chair of EfS Board, David MacLeod, co-Founder of EfS Join us as we discuss the current situation and its impact on the people agenda in organisations as well as our transition to the next phase of the movement. Hosts: Jo Moffatt and Jo Dodds, co-Strategy Directos of EfS

S2020 E343 · Mon, April 27, 2020

Radio Show #343: Using Advocates and Champions Networks to Drive Engagement

Sian Jones, Head of Internal Communications/Acting Vision 2020 lead Sian has been head of internal communications at the Bank of England since April 2015. She spent most of her career working in external communications in central government, including spells at the Department of Work and Pensions, the Teacher Training Agency and the Neighbourhood Renewal Unit. She started out as a journalist before moving into press parliamentary and PR work in the voluntary sector. Outside work, Sian is a lay magistrate, sitting in East London. Join us as we discuss her Bank’s experience of using advocates and champions networks to drive understanding, awareness and engagement with change. In particular she’ll discuss how a network of digital champions – Digital Ninjas – has driven up digital skills and awareness across the Bank and supported adoption of new technologies. Host: TBC

S2020 E342 · Mon, April 20, 2020

Radio Show #342: Mentoring and its Impacts on Employee Engagement

Special Guest: Ed Johnson, CEO and Co-Founder, PushFar Ed is the CEO and Co-Founder of PushFar, a mentoring platform leading the way in increasing mentoring accessibility, success, and effectiveness. He founded this when he was looking for a mentor, he quickly realised he was not alone in the challenge of finding a mentor. The concept of an open network for anyone and everyone to be able to both find a mentor and be mentored by others (and in many cases both) evolved as he teamed up with his co-founder and they started looking at the reality that mentoring was becoming more labour intensive and tricky for organisations too. Ed now spends his time growing PushFar, and spreading awareness of the real impacts and benefits to both being a mentor and being mentored by others. Join us as we discuss mentoring and its impact on employee engagement. Host: Jo Moffatt

S2020 E341 · Mon, April 06, 2020

Radio Show #341: Gender Pay Gap Reporting and Pay Transparency

Special Guest: Innes Miller – Co-founder / Chief Executive Officer at Spktral With a background in financial services consulting and strategic business development, Innes has worked in the UK and internationally for large corporates and start-ups. Having established his own consultancy in 2007, he went onto to work for EY both in the UK and Central and Eastern Europe where he established and managed diverse, cross-cultural teams. With this year’s gender pay gap reporting deadline looming on 4th April, last year’s analysis by paygaps.com showed that while some organisations provided narrative on the progress they are making, others have chosen to meet the minimum reporting requirements. Join us as we discuss gender pay gap reporting and pay transparency. Host: Jo Moffatt

S2020 E340 · Mon, March 30, 2020

Radio Show #340: Employee Engagement: What Can a Manager Actually Do About It?

Special Guest: Joe España – Executive Consultant and Coach at Performance Equations Despite much effort and energy devoted to employee engagement, the level of fully engaged employees remains relatively flat globally.  This is despite evidence to show how employee engagement affects turnover, productivity, absenteeism, customer satisfaction, business growth and profitability. Traditionally it’s been seen as a top-down approach, typically instigated by HR professionals through an annual employee survey of some kind.  Despite the data, not much has shifted in the last 10 years.  More recent focus has started to ask what can team leaders and managers throughout an organisation actually do to create the circumstances for great employee engagement. In this conversation, we’ll explore the practical things managers can do to boost engagement and affect a more successful and psychologically satisfying workplace. Joe Espana is an executive consultant and coach as well as a student of employee engagement.  He’s worked internationally with global brands focusing on culture shaping, leadership transformation and employee experience.  He has a particular interest in employee engagement as the most significant contributor to business success. Join us as we discuss what managers can actually do about employee engagement. Host:  Jo Moffatt

S2020 E339 · Mon, March 23, 2020

Radio Show #339: Impressions Versus Possessions: the New Key Driver

Special Guest: Yann Toutant, Founder – Black Winch, Country Manager – Toucan Toco Employee engagement kicks in when employees do not see any opposition between their personal and professional lives. As a CEO, you are the focus point of many resources ( money, time, material stuff, means, influence….), it is your call and main mission to decide how to rechannel those resources to your ecosystem, the employees being first row ! Yann is a strong believer that the ‘location independence’ movement focusing on impressions versus possessions offers new opportunities to Corporates. From his own experience, he knows that many CEOs are dealing with three major stones in their shoes: shifting business models, integrating startups and attracting the “Y” generation. Join us as we talk about the mind shift from possessions to impressions and how that provides solutions from the inside. Yann loves to integrate this way of working in the projects he runs as well as in his lifestyle. Along his 20+ years of professional journey, he has taken up demanding roles in sales, change management, general management and consulting. As a manager, speaker, coach or mediator, he always strives to integrate the professional growth of the professionals he interacts with. This requires getting people out of their comfort zones. He firmly believes that this helps them grow faster. Delivering results by developing people at the same time energises Yann to move to the next challenge. Following his role as CEO for Econocom Nederland, he has now launched his own consulting company Black Winch with the goal to accelerate the continuous growth of scale-ups. For his first challenge as scale-up advisor, he’s taken on the role of Country Manager for Toucan Toco in the Netherlands. Host: Jo Dodds

S2020 E336 · Mon, March 16, 2020

Radio Show #338: Values and Culture in Football Management

Special Guest: Paul Barber – Chief Executive and Deputy Chairman, Brighton & Hove Albion FC Paul Barber joined the board of Brighton & Hove Albion FC as the club’s Chief Executive in June 2012 and was promoted to become the club’s Deputy Chairman in November 2018. In Paul’s eight seasons with the club, Brighton & Hove Albion has reached three play-off semi-finals, finished 3rd in the EFL Championship in 2015/16, and secured automatic promotion to the Premier League in the 2016/17 season. Since then, the club has gone on to enjoy three successive seasons playing at the top level of English football for the first time in almost 40 years. Paul currently serves as a member of The FA Council as one of the Premier League’s elected representatives, as an International Ambassador for the England national teams, and also represents the Premier League as a member of the Professional Game Board which, with elected representatives from all the major footballing bodies, oversees the running of professional football in England. Join us as we discuss how Brighton and Hove Albion Football Club uses its values and culture to drive high performance and success from its employees

S2019 E337 · Mon, March 09, 2020

Radio Show #337: How To Create Loyalty in a Disloyal Society

Special Guest: Chris Lincoln – Head of Learning and Development at Puttshack Chris has worked across several industries for the last 15 years in Training, Learning & Development. He has designed and implemented a wide variety of initiatives to improve staff engagement, build strong work forces and develop business leaders. From the London Olympics to Puttshack’s technology lead Mini Golf concept, the focus of his career has been delivering successful engagement with a diverse and evolving workforce. Chris will be talking about the challenges of creating loyalty in a disloyal society for both customers and employees today. In a discussion focused around the gulf between mere communication and genuine connection, he will cover how businesses can address the shifting criteria that creates a sense of value for staff, and loyalty in customers. Join us as we discuss the challenges of creating loyalty in a disloyal society for both customers and employees today. Host: Jo Dodds

S2019 E336 · Mon, March 02, 2020

Radio Show #336: Helping Front Line Workers Solve Real Business Friction Points

Special Guest: Stuart Eames – Retail Innovation Lead at Waitrose & Partners Stuart is a passionate and enthusiastic leader in Innovation, process improvement and lean methodology, working within Waitrose and Partners, a tier one British Grocer.  Having spent 16 years running supermarkets and understanding first hand how inefficiency and poor processes lead to employee frustration, Stuart is now leading Retail innovation for Waitrose having delivered £8m savings to date. Stuart specialises in idea management, having launched the Waitrose Partner Ideas scheme, designed to give a voice to the employee and take ideas from grassroots through to delivery. Stuart knows first-hand that harnessing the power of the workforce to solve business problems and using a tried and tested methodology delivers fantastic results. Many companies choose to solve business problems in silos, how often do you hear that a new idea from the top of your business, lands badly with front end employees? How about reverse engineering that process, engaging front line workers to solve real business friction points, by asking them what needs to be fixed and suggesting ways to do so? Scary? not really. Listen to a case study from Waitrose and Partners explaining exactly that process, how hundreds of ideas are not a bad problem to have and how simple suggestions, executed well can save your business money and raise employee satisfaction in the process. Join us as we discuss harnessing the power of the workforce to solve business problems Host: Jo Moffatt

S2020 E335 · Mon, February 24, 2020

Radio Show #335: Achieving Professional Branding and Business Growth

Special Guest: Natasha E Davis: Author of “Unleash Your Millionaire Mindset and Build your Brand” In an ever-changing world, companies are seeking to find the perfect employee who will be happy with what is being offered. Yet still, employees are seeking to be engaged, educated and equipped. How does a company accomplish its business goals and still keep employees happy in today’s economy? Organisations must incorporate the desire to have Good Employee Engagement in their Brand Strategy, their company Values, and their Business Model. Good Employee Engagement is not a one time or sporadic event… It is an everyday, all year commitment. Natasha will be discussing and offering insight on how to develop a Genetic Code that breeds Good Employee Engagement; what the five Key Initiatives for Developing Good Employee Engagement throughout the company are; how does Branding and Good Employee Engagement work together and what is the monetary cost to companies who have Poor Employee Engagement? Over the past 10+ years, Natasha has worked with several companies and executives to assist them in enhancing their business potential, brand equity, brand loyalty, customer satisfaction and marketing strategy through the power of brand positioning. Natasha, authored and published her first book “Get Grounded; Stay Grounded” to educate individuals on how to achieve personal branding and personal development. She published her 2nd book “Unleash Your Millionaire Mindset and Build your Brand” to educate business owners on how to achieve professional branding and business growth. She developed the proprietary predictive model software “The Profit Enhancer” to quickly identify and close business performance gaps. Join us as we discuss how Branding and Good Employee Engagement work together. Host: Jo Dodds

S2019 E334 · Mon, February 17, 2020

Radio Show #334: Unleashing the Potential of Human Centered Engagement

Special Guest: Josh Schneider – Author of 5 Days to Your Best Work Yet: A Human Like Approach to Better Work In the trenches of a well-paid CPA firm, learning first-hand the hard cost of employee disengagement and how a multi-generational workforce must now come together, Josh Schneider knew something had to change – so he did something about it. What he did was form a coaching company and work with organizations and individuals to increase performance, energy, and happiness. To increase the impact of his work Josh founded The Human Engagement Institute to curate and develop research to help organizations find their best work yet. He has since written three books highlighting fresh approaches to employee engagement and human performance at work. It’s easy for fast-moving leaders to overlook a foundational truth: employees are human. Even though they feel a simple, instinctual desire for meaning, belonging and momentum – most feel stressed and disengaged lacking the benefits of highly productive, meaningful work.  With leaders feeling under pressure to deliver results and find their own fulfillment along the way, the need to recalibrate and rethink human engagement has never been more needed. In this rapidly developing business climate, reliance on fresh insights and creativity shines a spotlight on the necessity for a highly engaged and energized workforce consistently producing their best, most fulfilling work. Join us as we discuss the potential of human centered engagement. Host: Jo Moffatt

S2019 E333 · Mon, February 10, 2020

Radio Show #333: New Decade – Is It Time For a New Direction?

Special Guest: Gaynor Lewis – Head of Commercial Development at The Institute of Leadership & Management The ‘New Decade, New Direction’ research reveals the factors that determine employee satisfaction, exploring the goals people set for career progression and how they are planning to achieve them in the new decade. Find out the top three career goals for 2020 and whether you’re offering the opportunities people are really looking for as we move into a new decade. Is salary really most important to people or is it enjoying working with our colleagues, having access to flexible working and training and development? Gaynor spent over 16 years in senior roles within the training and vocational education sectors – most recently as Director of Business Development (UK and International) for the Institute of Leadership & Management (ILM), delivering income growth year on year and opening up new markets overseas, as well as leading a significant organisational change programme. A qualified Executive Coach – ILM Level 7 Executive Coaching and Mentoring Diploma and trained Action Learning Facilitator – Gaynor has supported The Leadership Trust programmes with ACEVO, Bridgend College, Haines Watts Chartered Accountants, L’Occitane, West Bromwich Building Society and Worcester University. Join us as we discuss whether approaching a new decade itself might impact employee satisfaction. Host: Jo Dodds

S2019 E332 · Mon, February 03, 2020

Radio Show 332: The Breadth & Impact of Financial Worries among the UK Workforce

Special Guest: Rebekah Gerry: Financial Wellbeing Lead at Neyber Rebekah Gerry, Financial Wellbeing Lead at Neyber, joins us to talk about the impact of financial worries on employees among the UK workforce. We will be discussing the breadth and impact of financial worries, the impact of poor financial wellbeing on employee engagement and what employers can do to enable change. Neyber has recently published its fourth annual DNA of Financial Wellbeing research report –involving over 11,000 employees and 700 employers across the UK. Rebekah Gerry is the Financial Wellbeing Lead at Neyber, having recently moved from New Zealand. She has a background in financial services and has developed and facilitated financial wellbeing programmes for schools, workplaces and community groups. Neyber has been included in KPMG’s 2019 list of the top 100 fintech companies, recognised as Ethical Financial Services Provider of the Year at the Money Age Awards and became the first alternative lender to be accredited by the Lending Standards Board. Neyber are also Financial Wellbeing provider to the winner of the Employee Benefits Awards’ “Best Financial Wellbeing Strategy”. Join us as we discuss the breadth and impact of financial worries among the UK workforce. Host: Jo Dodds

S2019 E331 · Mon, January 27, 2020

Radio Show #331: Conscious Leadership and How to Create Healthy Organisations

Special Guest: Natasha Wallace, Author of The Conscious Effect Natasha Wallace will be speaking to us about Conscious Leadership and how a more conscious approach to work will help us all to focus on the work that matters most, while taking care of our fundamental human needs – the needs that keep us energised and thriving regardless of what life throws at us. We’re facing an unprecedented time of change and uncertainty and staying in balance is tough. And if you’re a leader, how are you supposed to keep your team performing well and engaged when you’re struggling to stay on top of things yourself? This age of chaos and information overload is leading to many of us walking around on automatic pilot at best and suffering with mental health issues at worst. We don’t know how to take care of ourselves in this new environment, and it’s not just affecting the performance of our teams and organizations – it’s affecting your performance too. We need a new leadership approach for the modern world of work and it’s more human. We need to understand how to take better care of ourselves and the people we lead. To do that, we need to become more conscious, of ourselves and of others. It’s about doing ‘human’ better. And it’s the only way we’re going to survive and thrive in this new era of digital overload, uncertainty and opportunity. Join us as we discuss Conscious Leadership and how to create healthy and thriving organisations through a more conscious approach Host: Jo Dodds

S2019 E330 · Mon, January 20, 2020

Radio Show #330: The value of understanding our strengths

Special Guests: Michele Deeks and Martin Galpin, Founders of Work Positive. Martin Galpin and Michele Deeks, founders of Work Positive and creators of the At My Best products, are on a mission to help all of us become more engaged in our work by focusing on our strengths. All too often, we spend inordinate amounts of time worrying about and working on our weaknesses; organisational systems and processes are typically designed to minimise mistakes and errors, but in doing that they fail to capitalise on our strengths and successes. That’s a missed opportunity – those people who use their strengths regularly are far more likely to be engaged in their work and flourishing in life more generally. It’s such a shame that so many of us don’t truly recognise our strengths or understand how we can use them for maximum benefit. Join us as we discuss the value of understanding our strengths and the best way to raise strengths-awareness and strengths-usage to have a meaningful impact on performance, wellbeing and engagement. Host: Jo Moffatt

S2019 E329 · Mon, January 13, 2020

Radio Show #329: ‘Smarter working’ and its impact on employee engagement.

Special Guests: Charlotte Cherry and Alix Ainsley, Directors of Talent & Culture at Quilter plc. Employee engagement is a critical lever to organisations, unlocking potential and increasing productivity. Smarter working can generate higher engagement and organisational loyalty. Job sharing as a form of smarter working is an undervalued working arrangement which can have significant benefits to the individual and the organisation. Job sharing generates additional discretionary effort and yields significant returns for organisations.  We would like to share our experience of ‘smarter working’ and its impact on employee engagement. Charlotte Cherry & Alix Ainsley joined Quilter plc as Directors of Talent & Culture in October 2018. In this role, they are responsible for developing and implementing the talent, leadership, culture and engagement strategy across Quilter. Alix and Charlotte have been job sharing for the last 6 years, and have made a number of career moves together in this partnership. Charlotte & Alix were recognised in the TimeWise Top 50 Power Part Timer list in 2017; the nomination recognised joint performance and contribution in leading and inspiring a team of 30 HR professionals whilst at Lloyds Banking Group.  As their first executive job share external hire, Lloyds benefited from increased levels of energy, passion and strategic thought from this form of smarter working. Join us as we discuss an experience of ‘smarter working’ and its impact on employee engagement. Host: Jo Moffatt

S2019 E328 · Mon, January 06, 2020

Radio Show #328: ‘Levers’ for Increasing Employee Engagement

Special Guest: David Nielson, Author of The 9 Dimensions of Conscious Success There are two important frames of reference to consider in the arena of Employee Engagement; 1) The maximum job satisfaction of the employee, and 2) The employee’s maximum contribution to the company.  The research is clear that employee engagement continues to be a challenge for many companies.  We’ll discuss how a new book; “The 9 Dimensions of Conscious Success – It’s All About YOU!” can help with both those frames of reference.   David Nielson is the founder and CEO of DNA Worldwide, a management consulting firm specialising in the execution of business strategy implementation and large-scale change. Mr. Nielson brings over three decades of corporate, Fortune 500, and private consulting experience in organisational change management, leadership development and training. As an author, internationally recognised speaker and facilitator, David Nielson is an engaging, entertaining, and considered an inspiring thought leader on a broad spectrum of topics ranging from planning for Conscious Success, to Overcoming Organisation Disruption and Implementing Change Effectively. Join us as we discuss two important “levers” for increasing employee engagement. Host: Jo Dodds

S2019 E327 · Mon, December 16, 2019

Radio Show #327:Take your People and your SME on a Journey to Sustainable Growth

Special Guest: Roxy Erickson, Director, Sunbeam Studios Sunbeam Studios is one of the top five photo studios in London. Regular clients include Rihanna, Stella McCartney, Vogue, Victoria Beckham and Tatler. Sustainable business growth isn’t easy in a small business. This week we’re joined by Roxy Erickson, Captain of Sunbeam Studios, to learn how she did it and became a finalist in this year’s Business Culture Awards for Business Culture Leadership Award and Sunbeam won Best Corporate Social Responsibility Initiative for Business Culture. Here’s what the judges said “What Sunbeam are achieving in their industry is impressive. The fact they can do it, be profitable and also at the top of their industry is paramount to how bought in to the project the staff are and how well their clients receive the project.” From day one, Roxy challenged herself and her team to create a positive work environment that’s cutting edge, profitable and sustainable. Join us to learn how to take your people and your business on a journey to sustainability AND profitable growth. Host: Jo Moffatt

S2019 E326 · Mon, December 09, 2019

Radio Show #326: How to Build Better Employee Experience Solutions

Special Guest: Marcela Alvarado, Digital Communications Manager, Arla Foods Creating solutions that enhance the employee experience requires that you have a very good understanding of the needs and behaviours of those for whom the solution is intended. This is why Arla Foods set out to define its own internal users and developed a framework that strengthens the decision-making process and allows better solution design. How could we create a framework where the discussions and decisions were based on factual knowledge and understanding of the users’ real character and not on assumptions based on the user’s role? Join us as we discuss how to build better employee experience solutions based on empathy and understanding of the user’s needs and behaviours? As an User experience practitioner Marcela’s mission has always been to design solutions based on meaningful insights. And building Personas together with her amazing team for Arla Foods has been one of the most challenging and rewarding projects that she has been involved in. Family, friends and basketball are the main elements of her life – and of course to laugh and have fun every single day even if her inbox seems like a mountain and the rain is pouring down  Host: Jo Dodds

S2019 E325 · Mon, December 02, 2019

Radio Show #325: Engaging parents at work – a Shift from ‘Women and Mums’

Special Guest: Alison Green, Executive Coach, WOMBA Director, SheSays Coaching Partner From the parental coaching work WOMBA are doing, they are noticing a shift in the last year or so in how organisations are approaching engaging and supporting parents. This is a critical issue as it’s having a first child when the gender pay gap starts to widen. Until recently it’s been approached as a ‘woman’ thing and they’ve been providing coaching support (practical, professional and psychological) for expectant and returning mums. Forward thinking organisations are now introducing more gender neutral parental polices and recognising this needs to looked at from the perspective of mums’, dads’ and managers’ and recognising to retain and engage parents requires aligning HR policies, D&I, L&D and communication. Join us as we discuss this shift and how organisations are now introducing more gender neutral parental policies. Host: Jo Moffatt

S2019 E324 · Mon, November 25, 2019

Radio Show #324: Should Employee Experience Replace Employee Engagement?

Special Guest: Emma Bridger, Managing Director, People Lab Employee experience has fast become a top priority for organisations (2019 HR Executive Priorities, Gartner). Some commentators are even asking if it should replace employee engagement? We believe the answer to this question is no! Quite simply if we get the employee experience right, employees are more likely to be engaged. We need to consider both employee experience and engagement to develop workplaces that people want to join and contribute their best to. But where do you begin? Join us as we discuss how to design brilliant experiences which build engagement. Hot off the press, Emma will also share the findings of her latest research into what makes a brilliant experience. Emma is one of the UK’s leading employee engagement and experience experts. She’s passionate about working with organisations to help them design and create great employee experiences which inspire people to be their best, resulting in  high engagement which makes a positive difference to organisations, employees and customers.  With over 20 years’ experience, gained in a variety of roles, in diverse organisations, Emma came to this field via a more unconventional route, previously lecturing in psychology, her specialist area being behaviour change. Combining this understanding, with practical business experience, and an MBA, Emma has demonstrated how organisations can achieve their goals and create a competitive advantage by focusing on experience and engagement. Host: Jo Dodds

S2019 E323 · Mon, November 18, 2019

Radio Show #323: Volunteering with Engage for Success in Our New Hubs

Special Guests: Jo Dodds &  Jo Moffatt, co-Strategy Directors, Engage for Success Join us as we talk about how you can get involved volunteering with Engage for Success in our newly formed Hubs. What are they? How do they work? Why do we need them? How can you get involved? Jo and Jo, co-hosts of this radio show will be talking about their own experiences of volunteering with the movement as well as talking about our new hubs. Host: Jo Moffatt, co- Strategy Director, Engage for Success

S2019 E322 · Mon, November 11, 2019

Radio Show #322: The Psychology of Engagement, Lesson 101

Special Guest: Scott Gould, Engagement author and consultant After years of consulting, reading stacks of journals, and creating his own assessment tool, Scott will be taking us back to the basic fundamental principles of psychology that drive this thing we call engagement. Scott is a management consultant specialising in stakeholder engagement, an area he has worked in for 17 years domestically and internationally. He was formerly a church minister, which is where he formed his belief that the best engagement is shared meaning and passions. Aside from his consulting, Scott formerly co-founded the popular Like Minds series of conferences, was a post-graduate lecturer, and presents as a professional speaker. His clients have included Visit Finland, F&W Media, Microsoft and the Church of England. Join us as we discuss the basic fundamental principles of psychology that drive this thing we call engagement. Host: Jo Dodds

S2019 E321 · Mon, November 04, 2019

Radio Show #321: Internal Comms - Keeping it Simple but Effective

Special Guest: Linda McGee In Internal Comms we’re always being pulled between high-level strategic thinking and proper 'roll-up-your-sleeves-and-get-it-done' work – sometimes dozens of times a day. You might be dealing with the CEO one minute, and creating communications plans for projects the next. You're working on organising the AGM, and then signing off posters. Join us as we discuss how we keep it simple but effective in this time of increasing demands and decreasing resources. An experienced communications professional, Linda recently joined Carlsberg UK to lead the internal communications function to engage, educate and inform employees about the vision, business priorities and successes. As part of this role Linda works with diverse audiences, managing communications across multiple channels, and also liaises directly with senior leadership on their communication. Linda’s background is in retail operations. Host: Jo Dodds

S2019 E320 · Mon, October 28, 2019

Radio Show #320: What Organisations Can Do to Get Recognition Right

Special Guest: Debra Corey, Best-Selling Author, Speaker, Consultant, Member of Forbes HR Council, Chief Pay it Forward Officer – DebCo HR LTD Employee recognition has been proven to be an absolute game changer. For employees, it gives them what they crave, and for organisations it’s been proven to have a positive impact on employee engagement, productivity and turnover. But with 78% of employees saying they don’t feel recognised, we must be doing something wrong. Join us as we talk about what organisations can do to get recognition right and using the power of recognition to change the game for companies and their workforce. Debra Corey is a highly experienced and award-winning HR professional, two-time author, world-class speaker, and was recently named one of the top 101 global employee engagement influencers. She’s had a varied and exciting career over the last 20+ years, working for global companies such as Gap Inc., Honeywell, Merlin Entertainments and Reward Gateway to name a few, where she’s developed and delivered HR strategies in a rebellious way, pushing the boundaries and challenging the status quo to truly drive employee engagement. Debra’s just moved into what she calls the ‘pay it forward’ part of her career. Here she is using her experience to assist and influence others through her writing, as well as by speaking, leading workshops and helping others around the world. Host: Jo Moffatt

S2019 E319 · Mon, October 21, 2019

Radio Show 319: Gender Inclusion and Corporate Policy

Special Guest: Sasha Korobov, internal communications expert and certified coach Join us as we discuss diversity and inclusion challenges and opportunities in the workplace including: How men actually also suffer due to gender stereotyping in most corporate policiesThe bad advice that women get to advance their careers (spoiler alerts:  career advancement has nothing to do with bringing in cookies and how much lip gloss you wear)How care leave policy, flexible working, and work-life balance are business issues, not just women’s issues. Sasha Korobov is an internal communications expert and certified coach.  She works with businesses and individuals to create happier employees, greater working satisfaction, and more productive workplaces.  When she’s not working with her amazing clients, Sasha is awkwardly learning the ropes of being an American expat in England, hanging out with her cats and her husband, or rocking a nearby Zumba class. Host: Jo Dodds

S2019 E317 · Mon, October 14, 2019

Radio Show #318: 8 Attributes of the Future Fit HR Leader

Special Guest: Sian Harrington, Co-founder/Editorial Director, The People Space Sian, now on her 30-year career as a business journalist, she has been lucky enough to meet and interview some of the world’s leading business people, as well as working in both large and small media organisations during hugely transformative times. Her experience has clearly testified to the pivotal role good people practice and continual learning plays in successful and sustainable organisations. She firmly believes that a positive and productive work culture is beneficial to the individual, organisation, wider economy and society as a whole. She is particularly enthusiastic about the positive impact good people leaders can make to business and humanity, and for this reason left her corporate career in 2016 to set up a new business: The People Space. The People Space’s vision is to inspire people leaders to seize the future of work through positively promoting the value created by people in a digitally disruptive age when increasingly humans will work alongside machines. Join us as we talk about the 8 attributes of the future fit HR leader and the need for HR to start investing in itself more. Host: Jo Moffatt

S2019 E316 · Mon, October 07, 2019

Radio Show #317: Diverse Thinking and Why it Should be Celebrated

Special Guest: Jay Mullings, Screenwriter / Director / Founder, Written Mirror Ltd Jay Mullings is an independent multiple international award winning Screenwriter/Director. Jay runs Written Mirror Ltd which is a content creation company he founded under the mantra of, Truthful Fearless Creativity Despite having been subject to racism, classism and age discrimination early in his working career, Jay remains a confident and brave speaker often standing alone on topics until they become more of the norm. He has written in a variety of styles and formats in what he calls a varied creative diet. ‘The JAM’ is Jay’s latest achievement. A self financed, shot, edited, graded and scored documentary which chronicles his life, his family and friends’ perspective on his pursuits and a detailed account of his creative process… Join us as we talk about the dangers of hive mind and only hiring people you personally like as opposed to for their competence and the truth about only hiring people that don’t rock the boat. Other topics that may come up are: people as outlaws…Professional networking platforms like LinkedIn and the pressure to conform to get on…Recruitment Wars: ATS and the attack of hired clones… Youtube & Podcasting and why they’re attractive to professionals now. Host: Jo Dodds

S2019 E315 · Mon, September 30, 2019

Radio Show #316: Breaking the Talent Rules

Special Guest: Adelle Harrington, Principal Consultant, Talent Advisory Services, KellyOCG Adelle is a consultant in KellyOCG’s Talent Advisory Practice, working with organisations around the globe to solve complex talent challenges and deliver a full spectrum of strategic workforce solutions. With 20 years’ experience in the talent industry, she has a deep understanding of the world of work today and the crucial barriers businesses face to success. Passionate about truly engaging with clients and getting under the skin of organisations to deliver smarter solutions, Adelle supports the development of long-term, integrated talent strategies built around business objectives, results, and people. Join us as we talk about the importance of being able to ditch the script on talent. And discuss how breaking the rules can leave businesses better prepared for everything the future of work has to throw at them. Host: Jo Dodds Listen live here (archive available)

S2019 E314 · Mon, September 23, 2019

Radio Show #315: Internal Comms - Are the Challenges Similar Across Sectors?

Special Guest: James Lawson-Miln, Head of Internal Communications (IC), Poppulo James Lawson-Miln has a wealth of experience in IC working in various industries throughout his career. During the span of his 15-year career in IC, he has worked in both the private and public sectors in industries such as finance, retail, health, telecommunications, and technology performing a range of IC roles at companies such as Telefonica (O2), Barclays, the NHS, and Poppulo. Join us as we talk internal comms from James’ experience and how, often, the challenges are similar across different sectors and size of organisation. Host: Jo Dodds

S2019 E313 · Mon, September 16, 2019

Radio Show #314: The Power of Purpose

Never has being successful in business been so tough, with the pace of change ever-increasing and organisations fighting just to keep up, efficiency and productivity will be the ‘make or break’ factors for most. Finding ways to truly engage your people and inspire their discretionary effort will be the only way to stay in the game. Join us as Chris Crofts, from Kinetic Internal Communications Ltd, featured in Emma Bridger’s updated edition of ‘Employee Engagement’, talks about the power of ‘Purpose’ and how companies can unlock employee engagement and productivity by focusing on finding greater meaning in their work. Chris is a well-known and highly regarded internal communications director having led the IC and engagement functions at HSBC, Aviva and Diageo. Her work is multi award winning and includes awards for financial communications, strategy communications, best team and culture change communications. She has a personal passion for ‘Purpose’ and is a frequent speaker and writer on the subject of ‘the power of Purpose’ and the role of Internal Communications in driving culture change and business strategy execution. Most recently, Chris has set up her own company called Kinetic Internal communications Ltd, where she is using her energy and passion to help her clients “power purposeful employee engagement, clarity and connection” as well as training line managers and internal communications professionals.

S2019 E312 · Mon, September 09, 2019

Radio Show #313: Creating Enthusiastic and Collaborative Organisations

Special Guest: Vlatka Hlupic,Professor of Leadership and Organizational Transformation, Hult Ashridge Executive Education Vlatka Hlupic is an international award-winning thought leader. As a renowned professional keynote and TEDx speaker, Vlatka regularly presents at major business events worldwide, including events at the Houses of Parliament, European Commission, Home Office, The Economist and Financial Times. Vlatka is also a management consultant and Board adviser, helping organizations worldwide including the House of Commons, GlaxoSmithKline, BP, The National Health Service, Learndirect, Brand Velocity USA, the Drucker Institute USA, the Croatian Government and the Hungarian National Bank. The Humane Capital board game was also created to help organisations put ideas from the book into practice. Details are available at: http://www.themanagementshift.com/humane-capital-book-2/ Join us as we discuss how successful leaders have moved their organisations from controlled and orderly to enthusiastic and collaborative. Host: Jo Dodds

S2019 E311 · Mon, September 02, 2019

Radio Show #312: Workplace Engagement within the Dentistry Sector

Special Guest: Tony Gedge, Owner, Marketing Pirates Of Private Dentistry Tony Gedge is Author and Publisher of the UKs most extensive UK Dentistry Workplace Engagement Survey- Crisis in Dentistry. Tony Gedge has trained over 900 dental care professionals to better understand themselves and others to create inspirational dentistry workplaces. Join us as we discuss workplace engagement from the insights Tony has gained within the dentistry sector. Host: Jo Moffatt

Mon, August 26, 2019

Special Show: Our #ONECHANGE Campaign at the CIPD Festival of Work

Jo Moffatt and Jo Dodds visited the CIPD Festival of Work 2019 and in Jo M's words 'accosted people' to get their views as to what #onechange they want to see happen in organisations to improve employee engagement. This special show is the result. Also available on our Engage for Success YouTube channel.

S2019 E310 · Mon, August 19, 2019

Radio Show #311: Grow As A Leader, Both Personally and Professionally

Special Guest: Tommy Breedlove, Featured Speaker, Writer, and Premier Business and Life Coach. Tommy Breedlove believes that leaders listen first, ask questions second, respond, build trust, and make people feel safe and appreciated. Our careers, businesses, and lives are about acting with purpose, finding meaning and enjoyment in the journey without compromising our ambition nor financial success. Join us as we talk about tools, strategies, and stories that will help you grow as a leader, both personally and professionally. Tommy is a Featured Speaker, Writer, and Premier Business and Life Coach.  He is the author of the best-selling book, From Pawn to King.  Tommy chose to leave a very lucrative and prestigious international financial consulting career to follow his calling to help others. He empowers his audiences to overcome the same stresses and feelings of lack of fulfillment that he faced as a business leader, husband, and man. He took courageous action and chose to make massive changes for and in himself. As a result, he walked away while at the top of his professional career to help others make the big choices and changes to their business and personal lives. Host: Jo Dodds

S2018 E310 · Mon, August 12, 2019

Radio Show #310: How to Build Lifetime Loyalty from Employees

Special Guest: Lee Caraher, Founder & CEO of Double Forte, Speaker and Author Lee is the author of The Boomerang Principle: Inspiring Lifetime Employee Loyalty (April, 2017 Routledge) and Millennials & Management: The Essential Guide to Making It Work at Work. She is a sought-after speaker where she shows leaders how to create the best possible workplace culture and talent brands so that their best employees with Boomerang, perhaps returning for a second tour of duty, becoming strong business partners, or referring customers and future employees. The founder and CEO of Double Forte, Lee is a recognized Communication Strategist known for her practical solutions to big problems. Join us as we talk about how to build lifetime loyalty from employees – not just when we’re paying them; how the most loyal act an employee can do is to leave when they’re no longer interested in their work and how to build an alumni club for your former employees and why this is one of the most strategic things you can do for your business. Host: Jo Dodds

S2019 E309 · Mon, August 05, 2019

Radio Show #309: How can HR lead massive change and deliver ‘business as usual'?

Special Guest: Emma Dixon, People & Performance Manager, UK and Scandinavia, Formica Group What is the role of HR in leading and delivering massive change programmes? How can you balance this with maintaining ‘business as usual’? Emma Dixon shares the experiences, lessons and challenges of doing exactly this in the face of a business sale and an unprecedented multi-million pound investment in renovation and infrastructure at Formica Group. Emma held various roles across Marketing, CSR and Call Centre Management before moving into HR eight years ago. She is People and Performance Manager for Formica Group Europe which has 1000 European employees. Moving from twelve years in telecommunications into a non-digital, manufacturing world was a complete culture change for Emma. Although a smaller number of employees – the challenge comes from the history embedded in the company; with deep-rooted policies and working practices which required updating and change to keep the business moving forward.  Over the years Emma has developed an undying passion for developing leadership capability, supporting people with their health and wellbeing in the workplace and the power of CSR for employee and community engagement. Host: Jo Moffatt

S2019 E308 · Mon, July 29, 2019

Radio Show #308: Five Leadership Blind Spots that Perpetuate Disengagement

Special Guests: Jim Haudan, Co-founder and Chairman & Rich Berens, CEO and Chief Client Fanatic, Root Inc. Many of our current leadership beliefs and approaches date back to the industrial age! And, as we all know, old habits die hard. Today we are clearly past the industrial age, and are somewhere between an information age and an experience economy. Our people are motivated by what they feel, what they experience, and what they want to join. Yet, many of the beliefs from the industrial age have us directing, telling, and scripting what our people need to do. It is incumbent on all of us to “awaken the sleeping giant” of human potential represented by the 70 percent of people not engaged in the workplace today. To that end, Jim and Rich have identified five leadership blind spots that perpetuate disengagement. Yes, leaders have been functioning with blind spots, due to long-standing beliefs and approaches, and therefore have been held back from having the most enlightened view of how to lead people most effectively.  Join us as we talk about their identified ‘5 Leadership Blind Spots That Perpetuate Disengagement & Indifference’, shared in their book of the same name. Jim Haudan – Co-founder and Chairman, Root Inc.Jim has been helping leaders and organisations create alignment, execute strategies and change successfully, build employee engagement and transform businesses, including 70% of the Fortune 50. He is also the author of The Art of Engagement. Rich Berens – CEO and Chief Client Fanatic, Root Inc.For more than 10 years, Rich has had the opportunity to lead Root Inc and its artists, designers, researchers, programmers, and MBAs in creating breakthrough approaches to organisational change that have reached millions of people around the world, including 900+ of the Global 2000. Host: Jo Moffatt

S2018 E2309 · Mon, July 22, 2019

Radio Show #307: The Key to True Employee Engagement is Leadership First

Special Guest: DeeDee Bennett, Director, Human Resources / Global HR Business Partner - PayPal The key to true employee engagement relies on Leadership 1st. This trumps all HR Culture Initiatives, company perks, etc… Join us as we discuss how without strong people leadership that inspires teams, builds absolute trust, provides meaningful delegated work (rather than dumping tasks) and gives empowerment to the employees, you just cannot build an engaged workforce. Unfortunately we see time and time again companies focused on trying to build an engaged workforce through fluffy HR initiatives alone and not addressing the true issue, which is usually ineffective people leaders/leadership. DeeDee is a Global/Business Focused Human Resources Executive with more than 20 years of progressive HR leadership experience covering all HR related activities from a hands- on level to a strategic HR business partner on a global scale; with strong international exposure and focused on developing empowered and engaged teams that deliver business growth. Originally from California, USA she graduated with a BA degree in Organisational Communications and a minor in Psychology (both would prove valuable in her HR career). Starting her HR career directly out of University, she has progressed through all aspects and levels within the HR field, eventually leading the global HR function for Glanbia Nutritionals, a Nutritional Manufacturing Org. headquartered in Ireland, thus relocating with her family to Dublin where they live today. She is currently working for PayPal, providing Strategic People Business Partnering to the Commercial and Marketing Functions across the 10+ sites within EMEA region. While she truly enjoys the full aspect of HR and the diversity it provides, she has developed a passion for International HR, and Talent Development- specifically in regard to Leadership Effectiveness. Host: Jo Moffatt

S2018 E2308 · Mon, July 15, 2019

Show #306: Driving a Culture of Action

Special Guest: Sarah Hood, Head of Engagement & Inclusion, Bupa Bupa is global and they run this activity globally, reaching out to 80,000 employees at a time, most of whom are working in care environments so ‘offline’. With their current ‘Listen, learn and act’ model, and supported by their partners Glint, they are now mostly focused on driving action and change as they’ve got their insights into a place where they are easy to understand and they can move more quickly from understanding them to acting upon them. When it comes to driving change and action, the organisation operates more like a conglomeration of businesses than one company, and so in Sarah’s role there is a huge and complex amount of stakeholder management and collaboration to influence change. Sarah has been leading Bupa’s global employee listening activities since 2015, and more recently Bupa’s diversity & inclusion agenda. Bupa is a market leading health and care company employing around 80,000 people around the world. Bupa has around 16.5m insurance customers, and provide healthcare for 10.6m people in clinics and hospitals as well as looking after more than 22,000 aged care residents. Prior to HR, Sarah worked in customer service and operations management where she led large teams for over 10 years. Sarah lives in Fleet, Hampshire with her husband, son and cat (and is expecting her second child later in September). Join us as we discuss Bupa’s history of employee listening as it has evolved over the years. Host: Jo Dodds

S2018 E2307 · Mon, July 08, 2019

Show #305: How the Bank of England Engages Their People through Social Media

Special Guest: Sian Jones, Head of Internal Communications, Bank of England Sian has been Head of Internal Communications at the Bank of England for just over three years. Prior to that, she worked in a variety of internal and external communications roles in central Government and the voluntary sector. She juggles full time work with her role as an adult bench magistrate in East London. Join us as we share the story of how the Bank of England implemented their internal social media platform to drive adoption and engagement. They worked in close partnership with their technology team to ensure the project worked well. We’ll also be talking about their Digital Ninjas network and the power of advocacy in driving change. Host: Jo Moffatt

S2018 E2306 · Mon, July 01, 2019

Show #304: Engaging Employees for Retention and Advocacy

Special Guest: Julie Gibson, Business Consultant & Coach Join us as we talk about engaging with employees for retention and advocacy. Julie is a people-person, very adventurous, and always ready to live, laugh and love! She was never sure what that looked like though, in terms of a career, but found herself very early on wanting to be ‘the boss’ and the leader, whilst helping others fulfill their potential.  She started as a Business Analyst in FMCG, spending 9 years in that sector, moving from finance, sales, commercial technology and operational roles. Shewas part of the senior leadership team after 9 years of working, however she never felt valued or understood and she thought it did not matter at the time. She had always invested in herself with as much training and development as possible, but she decided it was time to ramp that up, and she began undertaking many higher-level qualifications, including an MBA graduation in 2012. Always able to take a risk, she left a permanent role at the agency, and went into consultancy and contracting.  Since then she have undertaken many roles in many different sectors and was able to make the switch recently from creating and delivering a business transformation in food service distribution, into a business planning role at a government agency.  And now she's delivering a piece of work for the NHS BSA.  She class herself as a hybrid in many ways, and she thinks when it comes to engagement thinking like a hybrid can mean the message reaches more people, which is critical for engagement. Host: Jo Dodds

S2018 E2305 · Mon, June 24, 2019

Show #303: Flexibility in the Workplace to Improve Employee Experience

Special Guest: Anwen Bottois, Associate Director - People Strategy, University of Salford Anwen is currently the Associate Director, People Strategy leading the teams that are shaping the employee experience at the University of Salford.  This covers leadership, management and colleague development, organisational development, strategic projects, reward, recognition, performance, data analysis that enables them to make informed decisions, all underpinned by creating an inclusive and diverse environment for all. A key project that her team has been leading is development of greater flexibility in the workplace. They’ve been piloting this approach within the HR Team. Anwen joins us to share how they have been developing greater flexibility and principles to consider in making decisions on flexibility to enable colleagues to really make their best contributions to the organisation. We also discuss how this has been working for them including the wider benefits this has had for the team and the organisation, beyond just creating more flexibility. Greater flexibility at the heart of how they operate as a team has created greater trust, autonomy and a more supportive and creative environment.  There are challenges that exist but these challenges are a great opportunity to understand their organisation better. Anwen's been an HR generalist for most of her career but over time she has loved getting involved in more complex projects and change activities and she's passionate about HR and the role we play in change, transformation and delivering a successful business every day. Host: Jo Dodds Archive available here

S2018 E2304 · Mon, June 17, 2019

Show #302: Making Work Better Through Unlocking the Power of Culture

Special Guest: Kieron Faller, Co-Founder & CEO of Workio More and more hiring managers and HR directors talk about the importance of culture fit in hiring decisions, and with good reason. Culture mismatch is a significant driver for employees to change employers, and in a tightening labour market such turnover is expensive and difficult to manage. However, with no clear measure of culture for either the employer or the candidate, how can we make these decisions well? Workio’s data-led matching approach helps both sides can make better-informed decisions around employment. Kieron started his career as a lawyer, went on to run a music industry technology company, and now runs Workio whose mission is the topic of this show. Join us as we talk about how to make work better through unlocking the power of culture. Host: Jo Moffatt

S2018 E2303 · Mon, June 10, 2019

Show #301: The Future of Staff Feedback - Take 2

Special Guest: Tony Latter, CEO and Co-Founder of The Happiness Index A year ago Tony came on the show to talk about his prediction of 'The Future of Staff Feedback'. We said, half in jest, that he should come back in a year to review said predictions...and here he is! Join us as we discuss the future of staff feedback a year after the last time and find out how Tony did with his predictions. Host: Jo Dodds LISTEN HERE (Archive available)

S2018 E2302 · Mon, June 03, 2019

Show #300: How a 'Squad Mentality' Leads to Engaged Performance

Special Guest: Éamon O'Brien, The Squad Mentality Programme Think about teams you have been a part of – at home, at play and work. Some of them will have been great and some of them will have been lousy and several may be somewhere in between. Do you look back fondly at some teams, some of the times, some colleagues and leaders – and do you still get shivers when you think of those other times. For 35 years we have been working in and around teams – their creation, their culture, their leadership, their performance. We have been mapping the field of what are the things that come together to make teams special places. Our name for this is - SQUAD MENTALITY You have a SQUAD MENTALITY when people are united behind the philosophy, strategy and community of the business. The outputs are that the squad are engaged, perform and deliver. The following are the core components of a SQUAD MENTALITY There is individual and collective clarity about the team purposeIndividuals understand, utilise and develop the strengths of the teamGrowth and Wanting-to-Win Mindsets are contagiousThere is a set of ground-rules and clear expectations of one another Join us as we discuss what a 'Squad Mentality' is and how it Leads to Engaged Performance. Eamon believes people, teams and organisations can be quite unusually brilliant.He is an experienced coach and facilitator. He supports and challenges his clients to develop their careers, be engaged in what they do, take meaning from their work, build positive relationships and of course to achieve results. Eamon brings creativity, honesty, humour and energy to his work. He has a love of learning and holds a M.Sc. in People and Organisational Development and a Post Graduate Certificate in Coaching. He is an APECS Accredited Executive Coach. Host: Jo Moffatt

S2018 E2301 · Mon, May 20, 2019

Show #299: Balancing Engagement With a High Performance Culture

Special Guest: Simon Grosse, CEO, Foundation SP Foundation SP are a people-centric technology solutions and change specialist with an award-winning workplace culture. They have Join us as we talk about FSP being 2 times winners of the Great Place to Work award whilst developing a high performance culture. Simon is CEO and co-founder of Foundation SP; passionate about people, organisational culture and high performance. Host: Jo Dodds Listen Here (Archive available)

S2018 E2299 · Mon, May 13, 2019

Show #298: Communication 101 - Conversations Worth Having

Special Guest: Cheri Torres, Lead Catalyst (CEO) of Collaborative Design and Jackie Stavros, Professor at Lawrence Technological University Communication has remained in the list of top five issues for relationships and organisations for years. Cheri and Jackie suggest it’s because we’re not having conversations worth having. Success and failure are fueled by conversations: the ones we have with ourselves and the ones we have with others. Yet we seldom stop to think about the power and impact our words have on us, much less think carefully about using words that support well-being and success. This interview is with two internationally recognised authorities on engaging in conversations that fuel productivity and meaningful engagement—yours and others—in order to intentionally foster flourishing. Their best-selling book, Conversations Worth Having, is an easy read and provides many examples of how to use two simple practices to change your life and support success. These practices derive from Appreciative Inquiry, one of the most effective approaches for fostering positive organisational change. Join us to gain an understanding of how words and conversations impact your well-being and ability to be successful. Learn how you can easily shift the tone and direction of your conversations, even in the most difficult of situations. Host: Jo Dodds And here is an interview that Cheri and Jackie did with Forbes

S2018 E2298 · Mon, May 06, 2019

Show #297: Why Do Organisations Need More Thought Leaders?

Special Guest: Mitchell Levy, Keynote Speaker, Talk Show Guest Mitchell Levy (pronounced Lee Vee) is The AHA Guy at AHAthatwho empowers experts, thought leaders and businesses to share their genius. He is an accomplished Entrepreneur who has created twenty businesses in Silicon Valley including four publishing companies that have published over 800 books. Mitchell is a TEDx speaker and international bestselling author with sixty business books. He's provided strategic consulting to over one hundred companies, has advised over five hundred CEOs on critical business issues, and has been chairman of the board of a NASDAQ-listed company. In addition to these accomplishments, he’s been happily married for twenty-nine years and regularly spends four weeks annually in a European country with his family and friends. Join us as we talk about why organisations need more thought leaders. Host: Jo Moffatt Listen live here (archive available)

S2018 E2297 · Mon, April 29, 2019

Show #296: How Conflict Can Be A Positive Resource for Engagement

Special Guest:Dr. Nathan Regier, CEO & Co-Founding Owner, Next Element Join us as we talk about how conflict can be a positive resource for engagement and productivity. While most people dread conflict, Dr. Regier argues that conflict isn't the problem, and can actually be a solution to driving shared responsibility for results, and engagement. Drawing from his newly released book, Conflict Without Casualties, Dr. Regier will show us method for harnessing the positive potential in conflict called compassionate accountability. Nate Regier, Ph.D., is CEO and cofounding owner of Next Element, a global leadership training and certification firm specialising in communication and conflict skills. He’s an expert in social-emotional intelligence and leadership, positive conflict, neuropsychology, group dynamics, interpersonal and leadership communication, executive assessment, and coaching. Regier is a co developer of Next Element’s Leading Out of Drama®training and coaching system, an LOD®master trainer, and Process Communication Model®certifying master trainer. He is co-author of Beyond Drama: Transcending Energy Vampires. He’s an enthusiastic dad and husband. The Compassion Mindset course - https://thecompassionmindset.com/ Conflict Without Casualties, my newest book - https://next-element.com/conflict-without-casualties/ Host: Jo Dodds Listen Here (Archive available)

S2018 E2295 · Mon, April 15, 2019

Show #295: A Way for Corporates to Engage their Teams with the CSR Agenda

Special Guest: Nick Kershaw, Founder & CEO, Impact Marathon Series In 2015, Nick was asking himself two key questions: How can we better connect individuals with their inherent power to make an impact in the world?  How do we empower the grassroot organisations set up in all over the world who are at the forefront of achieving the SDGs in their communities?  And he was inspired to ask another question:  How can we create a sustainable business model that not only drives money to these aforementioned organisations, but also creates a platform to tell their story? The Impact Marathon Series was born.  Travelling to open up mindsets and see the reality of what The Global Goals mean on a very intimate grassroot level, combined with inherent power that comes from taking on a challenge as huge as running a marathon on an active volcano, or in the Himalayas has become a recipe for engagement that has got Nick asking one more question... How can we use this platform to support corporates in engaging their teams with the CSR they do - whilst also boosting team health, team unity and an awareness of each individual employee's power to impact the word?  Join us as we talk about how corporates can engage their employees with the CSR agenda. Host: Jo Dodds Listen Here (Archive available)

S2018 E2294 · Mon, April 08, 2019

Show #294: Maintaining a Focus on Culture and People to Drive Commercial Results

Special Guest: Daksh Gupta - CEO, and Helen Burrows - HRD, Marshalls Motor Group How do you maintain a Great Places to Work ranking 9 years running, 4 of those in the Top 30?  How do you do this in the face of significant growth,  change and becoming a plc? Join us as we hear how rapidly growing automotive group, Marshalls have maintained a focus on culture and their people to deliver successful commercial results across the business. CEO Daksh Gupta is joined by HRD Helen Burrows who was recently voted into the Autocar top 100 women in the automotive industry power list. Daksh has over 25 years’ experience in the automotive retail sector and joined the Company in 2008 as its Chief Executive Officer. Daksh was a Franchise Director for Inchcape for seven years where he was responsible for the Volkswagen, Audi and Mercedes-Benz brands. Daksh also served as Chief Operating Officer of Accident Exchange Group PLC and prior to joining the Group was Group Managing Director for Ridgeway Group. Daksh was a director of Marshall of Cambridge (Holdings) limited until 2nd April 2015 and is vice chairman of the UK automotive industry charity, BEN. Helen is Group HR Director at Marshall Motor Holdings plc which is the 7th largest motor dealer group in the UK, operating 101 franchise dealerships representing 23 different brand partners in 26 different counties across England.   Helen has responsibility for HR, Learning & Development, Payroll and Health & Safety and also supports the Group’s Non-Executive Directors as secretary to the Remuneration Committee.   In addition she is a Trustee of the company’s defined contribution pension scheme and is an ‘Approved Person’ under the company’s permissions with the Financial Conduct Authority.   Host: Jo Moffatt

S2018 E2293 · Mon, April 01, 2019

Show #293: Creating a Unique and Frictionless Employee Experience

Special Guest: Tim Ackermann, Head of Global Talent Acquisition & Experience, Lidl Stiftung & Co. Tim Ackermann is a seasoned and passionate HR and Talent Acquisition expert with over 20 years of experience in various industries and global regions at companies such as Deutsche Bank, Microsoft, Swarovski and Zalando.  Recently Tim joined Lidl, one of the world's largest grocery retailers, as Global Head Talent Acquisition & Experience. Outside of the corporate world, Tim teaches HR Management at the International School of Management, Munich. Tim is a founding member and vice chairman of Queb e.V. the (German) Association for Quality Employer Branding and actively engages in the harmonization of the European higher education with fibaa e.V. Join us as we discuss how organisations can create a unique and frictionless experience for future and existing employees. Host: Jo Moffatt Listen Here (Archive available)

S2018 E2291 · Mon, March 25, 2019

Show #292: Using Engagement and Recognition to Drive Business Performance

Special Guest: Denise Willett, Senior Director, Achievers EMEA Join us as Denise she shares her knowledge and experience gained in working with some of the World’s leading organisations on engagement and recognition programmes. Discover how organisations who put people at their heart of business strategy not only move the needle on engagement but deliver compelling business results. Listen in to hear: How to improve engagement and performance through joined up strategyHow aligning your people to business objectives and company values can improve culture and drive employee engagementLeveraging the latest technology to empower individuals and managers to own engagement for sustainable successThe positive impact getting it right has on key business performance metrics Denise currently holds the role of Senior Director, Achievers EMEA, which sees her leading Sales, Marketing and Services. Denise is passionate about helping our clients build and maintain successful employee engagement programmes that align with strategic business objectives. Prior to relocating to London in 2017, Denise lived and worked in Canada, with 18 years experience in Technology and dedicating the past 8 years to working side by side with many diverse, global organisations who share her belief in the power of a work environment committed to employee recognition and engagement. Outside of work Denise enjoys travelling the globe with her husband and their 5 year old daughter. Host: Jo Dodds Listen Here (Archive available)

S2018 E2290 · Mon, March 18, 2019

Show #291 - Maintaining High Levels of Engagement Through Organisational Change

Special Guest: Chloë Marsh: Head of Communications and Engagement, RHP Group With experience in Communications, L&D and HR, Chloë’s passionate about the link between highly engaged employees and better business results. Her expertise have helped London based housing provider RHP to be named as the most innovative organisation in their sector for four years in a row and top the 2016 Great Place to Work list. RHP have worked hard to create a special culture where people are encouraged to be themselves, feel trusted and empowered, are given meaningful opportunities and strive to deliver excellent service. Their high levels of employee engagement (93% of people are satisfied working for them) have been recognised with several prestigious awards. Over the past few years the housing sector has experienced unprecedented amounts of change and RHP faced their biggest challenge yet: maintaining high levels of engagement through a period of intense business transformation. By using a methodological approach that spans ‘Bricks, Bytes and Behaviours’, they were able to succeed in this challenge, culminating in them gaining Investors in People Platinum, coming number 7 in the 2018 Great Place to Work list and keeping over 90% of their employees satisfied. Join us as Chloë takes you through their journey, sharing a range of practical tips on how to engage in a fun, creative and purposeful way during times of change. Host: Jo Dodds

S2018 E2289 · Mon, March 11, 2019

Show #290 - Linking Colleague Engagement Directly to the Bottom Line

Special Guest: Sophie Baldock, Engagement Manager at Well Pharmacy Well Pharmacy is the third largest independent community pharmacy in the UK. In the back drop of increasing funding cuts to the industry from the NHS, as well as pharmacies being increasing signposted to in order to alleviate struggling GP surgeries and A&E’s across the UK, pharmacy is going through the biggest shake-up in decades. Join us as we discuss how, by explicitly linking engagement scores to other key business metrics, colleague engagement has remained as a business priority at a strategic level during industry-wide pressures at Well. Host: Jo Dodds Listen live here (archive available)

S2018 E2288 · Mon, March 04, 2019

Show #289: The Transformative Power of Mentoring

Special Guest: Dr. Ravishankar Gundlapalli, Founder and CEO of MentorCloud Changes in technology and workplace are happening at an unprecedented speed. Continuous learning and insightful conversations with the right mentors are absolutely essential to remain competitive and to accelerate your career and personal growth. It is equally important for senior leaders as mentors to build their leadership skills and brand by sharing their wisdom. Join us as Dr. Gundlapalli, author of 'The Art of Mentoring' and CEO of MentorCloud, shares key insights and practical tips for career professionals and entrepreneurs who aspire to take their game to the next level. You also learn about the transformative power of mentoring, and simple tools and techniques for achieving success and significance, faster. Dr. Gundlapalli is the Founder and CEO of MentorCloud, a cloud-based mentoring and employee engagement platform for enterprises and professional associations. Host: Jo Moffatt Listen Here (Archive available)

S2018 E2287 · Mon, February 25, 2019

Show #288 - Enhancing Wellbeing to Build Employee Engagement

Special Guest: Chetna Bhatt, Certified Coach and Co-Founder of Being Lawyers The key to building employee engagement lies in enhancing the mental wellbeing of employees. And yet an increasing number of us do not have a foundation of wellbeing and so engagement inevitably drops. We deploy various coping strategies to improve our wellbeing and, whilst valid, coping strategies can have us feel like we have a job on top of a job just to stay well. How would our engagement be affected if we all had innate mental wellbeing and could access it at will without the need for coping strategies? What if we could tap into our wellbeing and higher levels of engagement and performance with greater ease, regardless of the external pressures we face? Join us as Chetna introduces a new understanding of the mind to transform mental wellbeing and, in turn, build employee engagement. Chetna is a certified executive coach, part time employment lawyer and speaker. As Co-founder and CEO of Being Lawyers, Chetna has collaborated with The Law Society to hold wellbeing conferences and has spoken at various events including the Junior Lawyers Division annual conference, Women Economic Forum and Health and Wellbeing at Work. Chetna has, since 2013, worked with organisations and professionals to help individuals access mental clarity by training them on a new understanding of the mind so that they can thrive and improve their wellbeing and potential without the risk of burning out. Host: Jo Moffatt Listen live here (archive available)

S2018 E2286 · Mon, February 18, 2019

Show #287 - Can We Stop Teacher Disengagement?

Special Guest: Justin Robbins, Co-Founder at Fit2Communicate A blanket of negativity seems to exist over the education sector right now. We hear it all of the time. Teachers are leaving the profession in their droves. The number of those leaving exceeds those joining. Of those joining at least a third of them will have left within three years. And for those poor souls left in education there is not enough money nor time to do what is required. So should such a purposeful industry be resigned to its fate? Is teacher disengagement the symptom or the cause? Join us for a discussion with Justin Robbins, co-founder of Fit2Communicate, and leader of the Engage For Success Education workstream, to hear how this group plans to stop teacher disengagement. Justin Robbins is a 20 year communication professional, and a Fellow of the Institute of Internal Communication. In 2014, along with Karen Dempster, he founded Fit2Communicate to raise the standard of communication in all schools by harnessing the power of communication between the school, students, parents and local communities. Their unique approach to school communication is described in their first book for school leaders called 'How to Build Communication Success in Your School' which was published in March 2017. Host: Jo Moffatt Listen live here (archive available)

S2018 E2285 · Mon, February 11, 2019

Show #286 - How the Drive to Achieve Leads to Organisations Zombifying People

Special Guest: Maria Paviour B.ed(hons), Principal Practitioner MABP, Occupational Practitioner Psychologist For over 25 years Maria has studied human psychology, biology and neuroscience, focusing on the importance of engaging employees and gaining employee commitment. Join us as we talk about how the drive to achieve is leading to organisations zombifying their people. We'll be talking about the brain science of zombification, how this affects people at work, how senior management need to address this and about the new science of co-regulation and how this impacts upon performance In 2000, Maria won two awards to develop technology for measuring and managing stress at work.  She’s published three books on neuroscience and leadership, and grown a team of coaching professionals, schooled in her own ‘NeuChem®’ methodology. Harnessing body and mind for better workplace wellbeing. Maria heads up an occupational psychology consultancy, based at the Innovation Centre at the University of Sussex.  The Maria Paviour Company specialise in coaching and leadership development, through emotional engagement and wellbeing at work.  Using evidence based research from the last ten years, Maria has built the tool – CARI™ - giving clients the ability to drill right down into the key aspects of wellbeing and emotional engagement at work. CARI™ provides revealing insights into the barriers that stop your employees from engaging in the workplace. Host: Jo Dodds Listen live here (archive available)

S2018 E2284 · Mon, February 04, 2019

Show #285: Minds Full and Mindful of the ROI Value of Motivated Happy People.

Special Guest: Lara Morgan, Co-Owner and Founder at Scentered, EFS Task Force Member Lara shares enterprising acceleration ideas and profitable outcomes created when the company culture embeds year round CSR. Join us as we discuss wellbeing tips and mental health coping skills that massively raise staff retention rates. Lara is an active supporter of the EFS movement as a member of the Task Force. Lara began to develop the skills of an entrepreneur at an early age! Her parents lived and worked in Hong Kong, whilst she and her brother would travel halfway round the world to school in Scotland. Her independent childhood and her parents being wonderful ‘leaders by example’ all attributed to her understanding of business today. She finished school at the age of 18 fully expecting to attend university. However, that same year her father was declared bankrupt. As a result, she found herself borrowing her first business clothes from a mate of her mothers and went for an interview. At 18 she taught herself the art of sales, and by 21 she was managing a Yellow Pages sales team in 6 countries in the Gulf. In 1991, at the age of 23, she started her first business, Pacific Direct Ltd, which manufactured and sold brand licensed toiletries and amenities to the hotel industry. Seventeen years later, she sold her majority share (99%) in 2008 for the sum of £20million. Since then, she spends quality time with her husband and three lively daughters and invests in and works with interesting companies including Scentered - a unique and innovative range of portable, high performance and 100% natural aroma products designed to support lifestyle balance, enhance mood and help you regain control. Host: Jo Moffatt Listen live here (archive available)

S2018 E2283 · Mon, January 28, 2019

Show #284: Using 'Preferred Behaviours' as a Staff Development Tool

Special Guest: Malcolm McPhail Group CEO of Life Leisure and Danny Drayson, Fitness Manager of Life Leisure Join us as we discuss the benefits of focusing on ‘preferred behaviours’ as a staff development tool. We will also look at why over-emphasis on traditional job descriptions could be de-motivating for employees, and possibly holding back your next star staff member. Malcolm McPhail firmly believes that helping staff to be “their personal best” is one of the most powerful employee engagement tools there is. So much so that on joining Life Leisure as CEO, he scrapped job descriptions and traditional evaluations in favour of a model where staff are recognised and rewarded for demonstrating principles that embody Life Leisure’s ethos. Through this behaviour programme any staff member, at any level, can become a company champion and be part of steering groups on business development areas. It’s an approach that saw our second guest, Danny Drayson, go from having no career prospects to being named the UK fitness industry’s outstanding individual of the year in 2017. Host: Jo Dodds

S2018 E2282 · Mon, January 21, 2019

Show #283: Who's Leading You?

Special Guest: Malcolm O’Brien, Executive Director People & IT, Swan Housing It’s that time of the year for reflection and making plans. One of the areas we might want to consider is about our career. Join us as we discuss the types of managers that you may encounter in your career and what you might want to do about it. Malcolm O’Brien is Executive Director of People & IT at Swan Housing, a housing association an organisation with a strong social purpose and growing commercial activity. Based in London and Essex Swan and its subsidiary NU Living employs over 500 people across a range of disciplines including Housing management, modular manufacturing, sales, etc. Swan has strong employee engagement and is ranked as 22nd in the Times Top 100 not for profit companies to work for. As an IIP Gold business Swan take their people agenda seriously and know that the managers relationship to this is crucial. Host: Jo Dodds

S2018 E2281 · Mon, January 14, 2019

Show #282: Latest Findings from the EFS Performance Management TAG

Special Guest: Frazer Rendell and Geoff Boot of our Performance Management Thought and Action Group The Performance Management TAG was set up 4 years ago to understand what is that managers of highly engaged groups are doing differently during performance management, than those lower engaged groups.   Once the research is complete, the aim is to identify what are the top actions that will help managers deliver any performance manager tool in a way most likely to increase engagement. The TAG have now published their initial findings and FrazerRendell and Geoff Boot will share some of the insights that were presented at the CIPD Applied Research Conference on the radio show. Join us as we discuss the initial findings from the Performance Management TAG. Host: Jo Moffatt Listen live here (archive available)

S2018 E2280 · Mon, January 07, 2019

Show #281: The Positive Benefits of Training Employees Cost Effectively

Special Guest: Alan Wanders, Growth Manager, Motivii Join us as we discuss how companies can gain the positive benefits of training staff through less expensive methods. Motivii was founded by Eamon Tuhami to help make management simple. Host: Jo Moffatt

S2018 E2279 · Mon, December 17, 2018

Show #280: The Impact Listening to your Employees Can Have on Engagement

Special Guest: Sarah Marrs, Principal Consultant for Employee Experience, Qualtrics Which industry has the most stressed-out employees? How many people actually look forward to going to work each morning? And why are some of the most highly-engaged employees planning to leave their company in the near future? Join us as we discuss answers to these questions and more, as we take a deep dive into Qualtrics' recent survey of 5,000 employees. You'll discover new ways to gather and analyse employee feedback, as well as how to spot early warning signs of employee disengagement. Plus, Sarah will explain how often you should ask your employees for feedback, and the incredible impact listening to your employees can have on overall engagement. Sarah Marrs leads the Employee Experience delivery organisation for Qualtrics EMEA. For the last decade she’s specialised in designing and running employee feedback programs for large multinational corporations (Tesco, adidas, Sephora, HSBC, ANZ, NAB). At Qualtrics, Sarah helps customers realise impact from their employee feedback programs; through considered design, practical advice and of course, leveraging our technology platform. She has deep experience in both the traditional annual employee engagement programs, as well as Pulse programs, employee lifecycle feedback and a range of other innovative feedback interventions. Sarah doesn’t believe in a ‘one-size-fits-all’ approach for her customers, and that good solutions sit somewhere in the intersection of Organisational Psychology, People Analytics and practical HR experience. Host: Jo Dodds

S2018 E2278 · Mon, December 10, 2018

Show #279: Help Employees Improve Their Physical and Mental Health

Special Guest: Chris Pointon, Co-founder, Racefully In this episode, as the festive season is getting into full swing, Chris Pointon is already thinking ahead to New Year's resolutions. Join us as we discuss ways that companies with distributed workforces can help employees improve their physical and mental health, and sustain their engagement throughout the year. Chris is co-founder of Racefully, the connected social fitness platform that enables businesses, charities and other organisations to nurture active communities, no matter where they are in the world. An internet entrepreneur and technologist (and keen runner), Chris has worked in areas including mobile and desktop apps for major brands, massively multiplayer games, and social media management systems. Prior to Racefully, he was technical co-founder of four companies. Two exited, one is still operating, and one was a “learning experience”. Chris has a BEng in Computer & Electronic Engineering. Host: Jo Dodds

S2018 E2277 · Mon, December 03, 2018

Show #278: Building Long Term Engagement

Special Guest: Helen Schick - Head of Internal Communication and Engagement, Alzheimer's Society Helen’s focus is to deliver a sense of belonging for thousands of employees and volunteers – creating an army of ambassadors to help build a world without dementia.Join us as we talk about how to balance building long term engagement with meeting the day-to-day demands of the organisation. Join us as we talk about how to balance building long term engagement with meeting the day-to-day demands of the organisation. With more than 15 years’ experience in internal communication across financial and charity sectors, Helen has lead teams to win the IOIC award for best campaign and Charity Comms  award for ‘excellence in internal communications’ in 2017. Helen works closely with strategic leadership teams to develop long-term engagement frameworks that combine high-impact channels, activities and campaigns to deliver compelling corporate narratives and support organisational ambitions. We’ll be talking about how to balance building long term engagement and ambassadorship goals, with meeting the day-to-day demands of the organisation.  How to successfully focus on more emotional connections with your organisation’s purpose, and use key drivers of engagement to focus on what really makes a difference. Plus, how to get buy in for this approach with your senior team. Host: Jo Moffatt

S2018 E2276 · Mon, November 26, 2018

Show #277: The Challenges of Engaging Remote Teams

Special Guest: Siobhan McKeown, Director of People Operations, Human Made More and more businesses are taking their workforces online, with entire companies working from home, from co-working spaces, and coffee shops. Often these companies are spread across the world, with people from different cultures, based in different time zones, all communicating through the medium of text or video chat. When you rarely get everyone in a room together, how do you keep your employees happy and engaged? Join us as we discuss the particular challenges of engaging remote teams. Siobhan McKeown is Director of People Operations at Human Made, a fully remote web development agency with 67 employees spread across the world. She is responsible for directly addressing the challenges of remote work to ensure a positive working environment for all employees. She has written a book, A Life Lived Remotely: Being and Work in the Digital Age, which talks about her own experience of remote work along with the broader social implications. Host: Jo Moffatt

S2018 E2275 · Mon, November 19, 2018

Show #276: How to Measure Engagement In Any Context

Special Guest: Scott Gould, Engagement author and consultant In this episode, engagement author and consultant Scott Gould will be sharing early results from a new assessment tool, which seeks to measure engagement in any context – whether it’s with customers, employees, communities, or anything else. What’s especially exciting is that this assessment is built on models which provide engagement strengths and weaknesses, and provide pointed directions for how to improve. Join us as we discuss this new engagement tool Host: Jo Dodds Listen live here (archive available)

S2018 E2274 · Mon, November 12, 2018

Show #275: Driven to Change

Special Guest: Amrit Sandhar, The Engagement Coach A statistic from the Centre for Creative Leadership recently reported that 75% of change initiatives fail because of a resistant company culture. Anyone who has been involved in a change programme, will know the huge disruption this can cause to employees, whether successfully implement or not. But why do we resist change, especially if it may be hugely beneficial to the organisation? Why do we get so emotional about changes at work? Join us as we discuss how we can prepare organisations, and more importantly the people within them, for change in an ever-changing world Amrit Sandhar, founder of The Engagement Coach helps organisations to truly engage their people through strategic clarity, insights and data. Amrit is a values-led individual who has a passion for developing people, as he believes highly engaged leaders drive better business performance by getting the best out of their colleagues.   Host: Jo Dodds Listen live here (archive available)

S2018 E2273 · Mon, November 05, 2018

Show #274: The Positive Method - Unlock Individual and Corporate Potential

Special Guest:  John Wills, Founding Partner Essentic Now more than ever, organisations are facing the highest levels of change and competition ever, and the pace of change is increasing each year. In order to survive, adapt, and grow, organisations are recognising that they need employees’ engagement, creativity and enthusiasm. Join us as we discuss the future of work, and what can be done to unlock individual and organizational potential; developing a culture where personalised fulfilment can be achieved at work, where staff can be their best selves and flourish. We will explore how individual and corporate potential is squandered when people’s positive impact on each other goes unrecognised; when their strengths, in and out of the workplace, go uncelebrated.  John is a founding partner at Essentic, a company committed to helping individuals discover and employ the essence of who they are when they are at the best. Through Essentic’s Positive Method, participants receive feedback from their personal and professional networks about their distinctive impact strengths, and achieve a greater understanding of their potential using those strengths. John is a leadership and strategy consultant and educator with 18 years’ experience in executive development working with London Business School and Henley Business School / University of Reading.   John received his MBA from Cranfield School of Management in the UK with a focus in International Human Resource Management.  We will discuss ways of helping individuals play to their strengths at work resulting in improved team collaboration, creativity, and problem solving skills, as well as performance under pressure and emotional wellbeing, and improve employee engagement, productivity and retention. Host: Jo Dodd

S2018 E2272 · Mon, October 29, 2018

Show #273: The Latest Barriers TAG Research

Special Guests: Sam Wilkinson, Product Development Manager & Sharon Olivier, Discipline Lead for People and Talent and Senior Faculty in Leadership Development at Ashridge Join us as we discuss the latest research into engagement in work teams and find out about some exciting new concepts - Zones of Pseudo-Engagement and Zones of Contentment. In potentially the largest UK study of barriers to team engagement to date, researchers from Ashridge Executive Education at Hult International Business School on behalf of Engage for Success and supported by Oracle worked with 195 participants from 28 teams across seven industry sectors. When comparing work teams, our findings suggest that there are ‘shades of grey’ when it comes to team engagement, opposed to teams simply being either engaged or disengaged. This research challenges traditional binary notions of engagement or disengagement and questions if engagement surveys present the true story when it comes to team engagement. Our findings have been translated into a 60-item team diagnostic and our aim is to develop leadership programs to help managers to successfully lead teams to raise their collective engagement and team performance. Host: Jo Moffatt

S2018 E2271 · Mon, October 22, 2018

Show #272: Enterprise Engagement

Special Guest: Bruce Bolger, President of the Enterprise Engagement Alliance Join us as we talk about the emerging field of Enterprise Engagement, which is based on ISO 10018 quality people management standards that link engagement across the organization, from customers and channel partners, to sales and nonsales employees, vendors, communities, etc. The field of Enterprise Engagement is based on extensive research demonstrating a connection between customer engagement, employee engagement, and organisational results, and on the ISO integrated approach that aligns the interests of all audiences and integrates the various types of branding, leadership, communications, learning, innovation, rewards and recognition, and other tactics organizations deploy to engage their stakeholders.  Host: Jo Moffatt

S2018 E2270 · Mon, October 15, 2018

Show #271: Soft Leadership – A New Direction to Leadership

HSpecial Guest: Professor M.S.Rao Ph.D, Founder of MSR Leadership Consultants India Join us as we discuss the concept of Soft Leadership Professor M.S. Rao is an international leadership guru and an internationally acclaimed executive coach, educator, author, speaker, and consultant. He is a C-Suite advisor and a sought–after keynote speaker globally. He earned a PhD in Soft Skills.  He has 37 years of experience in leadership development and conducts training programmes for various corporates and educational institutions. His areas of interest include Leadership, Executive Coaching and Executive Education. He is passionate about serving and making a difference in the lives of others.  His vision isto build one million students as global leaders by 2030. He is the father of ‘Soft Leadership’ and founder of MSR Leadership Consultants, India. He has made the biggest impact on the world with his Soft Leadership which can be applied for companies and countries to achieve excellence.    Host: Jo Dodd

S2018 E2269 · Mon, October 08, 2018

Show #270: The Four Elements of Effective Wellbeing Strategies

Special Guest: Pip Lawrence, Co-Founder of DayOne Wellness Join us as we discuss the four elements of effective wellbeing strategies: Inspire, Engage, Educate and Empower, and Make. Pip Lawrence is the co-founder of DayOne Wellness which is a pioneering wellbeing company that specialises in combining behavioural change coaching and outdoor personal training to achieve optimal mental and physical performance. DayOne Wellness's mission is to simplify the conflicting worlds of nutrition, exercise and lifestyle habits so that real people can achieve sustainable transformations and live their BEST lives for the longest. Their signature 12-week Recalibrate Wellbeing programme provides their clients with an easy to follow roadmap towards optimal wellbeing and addresses all three of the major health implications affecting our society: Being overweight, being overworked and being overwhelmed. The programme is delivered via: 1:1 coaching for the public, as a wellbeing initiative for employees in organisations, and most recently the programme has been commisioned as part of a community-funded health and wellbeing pilot in Maidstone. Pip's passion for wellbeing stems from her obsession with human potential and combined life experiences. A combination of a soccer scholarship in the States, personal training in UK gyms, 18 months travelling and a public health childhood-obesity position has brought her to the conclusion that although wellbeing is complex, for 90% of the population it's not as complicated as we like to make it out to be. Host: Jo Dodds

S2018 E2268 · Mon, October 01, 2018

Show #269: EFS Scottish Conference, Putting People at the Heart of your Business

Special Guest: Michael Hughes, Orbit Engagement and Scottish Regional Ambassador for Engage for Success Join us as we discuss the forthcoming Engage for Success Scottish Conference. Michael is Regional Ambassador for Engage for Success, promoting the benefits of employee engagement to all sectors of Scottish Business community, private, public, charity, third sector, most recently working with City of Glasgow college, and Napier University. Also Founder of Orbit Engagement. For the last twenty years they have helped a wide variety of diverse businesses throughout the UK become better places to work, from producers of Petrol pumps, mass spectrometers, accountants to universities and further education colleges. Host: Jo Moffatt

S2018 E2267 · Mon, September 24, 2018

Show #268: The Engage for Success 'One Change' Project

Special Guest: Cat Barnard, Working the Future and Sian Fording, EFS Core Team Join us as we discuss the Engage for Success "One Change" project, which is an idea that crystallised following this year's Engage for Success conference. Inspired by both the great content  and the surrounding conversations that took place on the day, Cat Barnard and Sian Fording decided they wanted to maintain the momentum. They've been out and invited the keynote speakers from the event to think about one change they'd make to workplaces to drive employee engagement. You can see the results of their work on the website and their goal is that these video clips inspire the wider Engage for Success community to implement small and simple changes within their work environments to improve engagement. Cat spent over 20 years in the technology staffing and recruitment field, prior to setting up Working the Future. Her experiences in recruitment gave her a detailed picture of why organisations sometimes fail to retain staff, and this inevitably and predominantly leads back to a failure to engage employees. Working the Future specialises in helping business leaders adapt to increasingly disruptive and challenging commercial environments and focuses particular effort on helping leaders understand the importance of employee engagement in driving business success. Sian joined EFS in February 2017 as Content Curator and is leading on setting up the ‘Virtual Content Team'. She was on secondment from Academi Wales, Welsh Government, and now continues as an EFS volunteer coordinating the EFS Wales TAG activity. Sian has a passion for excellent digital communications and believes sharing stories and information is an important part of improving leadership, employee engagement and the world of work! Host: Jo Moffatt

S2018 E2266 · Mon, September 17, 2018

Show #267: Why Feedback at Work Matters

Special Guest: Sam Dawson of Feedback Works Join us as we talk about why feedback matters at work, specifically: Why work, relationships, conversations and feedback matterHow companies are using engagement actions, and what they could be doing better to use feedbackHow structured processes (rather than numbers) are vital to improving businesses Sam has 20 years experience in employee engagement, culture and people measurement for some of the largest organisations in the world and is seen as one of the leading figures in the industry. He has lived and worked in the UK and Australia and most recently led the Employee Engagement practice of a global consulting organisation. He thinks that traditional models of employee engagement could become quickly obsolete if we don’t move forward and think holistically about what motivates people at work. Host: Jo Moffatt

S2018 E2265 · Mon, September 10, 2018

Show #266: What Drives Exceptional Customer Service?

Special Guest: Sally Earnshaw, MD Blue Sky, Brightwave & G2G3. What does a good customer experience look like? The consensus has changed over the decades. What we do know is, in a time-poor, one-click, cross-channel world, ‘polite and professional’ is no longer good enough. All we hear about today is getting technology to do the work – AI, Big Data, all of those brilliant things that in the future are going to help with channel shift and personalisation. But, we are always going to need people to deliver great customer service. In the new world, every customer touchpoint across whatever channel, is an opportunity to add value. So, we need to be wary of leaving behind the people element. Best-in-class companies are those who recognise that spending time and effort on customer conversations, combined with the right mindset and skills, drives value. Join Sally Earnshaw, Blue Sky’s MD in sharing her insight and stories around what drives exceptional customer service, gleaned from years of working with organisations leading the way (and those aspiring to get there). With a 20 year track record of working in senior positions, Sally has developed and executed sales and service transformation programmes in a wide range of operational environments. This lends a depth of understanding to all sorts of client situations with resultant gravitas to the messages she shares. She has recently published her first book. Crack the Code: Upgrade your customer experience, one conversation at a time about the human code, called conversation, that’s undergoing a revolution thanks to cutting-edge research in neuroscience. But because it’s a people, rather than a tech, thing it’s being neglected by all but the super-smart few. Host: Jo Dodds

S2018 E2264 · Mon, September 03, 2018

Show #265: How to Get Your Workforce to Give Candid Feedback

Special Guest: Peter Clark, Co-Founder, Qlearsite Join us as we discuss how to get your workforce to give you candid feedback and how to put a value on engagement. A consultant for most of his career (Accenture, Boston Consultancy Group, Marakon), Peter Clark, has worked with management teams in some of the world's largest and most successful companies. Using this experience and expertise, Peter co-founded Qlearsite: - a workforce analytics company that helps organisations improve business performance through happier, better motivated and engaged people. Recently Qlearsite has pioneered a new way of measuring engagement using natural language processing and predictive analytics to understand how engagement impact key behaviours including attrition, absence and performance. Host: Jo Dodds Listen live here (archive available)

S2018 E2263 · Mon, August 20, 2018

Show #264: The Art of Servant Leadership

Special Guest: Art Barter, Owner and CEO of Datron World Communications. Art Barter is the owner and CEO of Datron World Communications, a multimillion-dollar, multicultural, international company with customers in more than eighty countries.  He is also the founder and CEO of the Servant Leadership Institute which is dedicated to teaching people and organisations  how to lead in a non-traditional way; putting employees first.  Art believes that how you get results is more important than the results themselves. Art and his wife purchased Datron in 2004 and using servant leadership principles brought the company to significance along with financial success. They created an engaged group of employees who have found meaning and purpose in what they do. Join us as we discuss the story of Datron and hear how Art and his team managed to grow the business and build an organisation that is positively impacting people worldwide. Art has written about his experiences in the newly released book The Art of Servant Leadership II. Host: Jo Moffatt Listen live here (archive available)

S2018 E2262 · Mon, August 13, 2018

Show #263: Build It: The Rebel Playbook for Employee Engagement

Special Guest: Debra Corey, Two-Time Author, Speaker and HR Leader, Global Head of Reward at Reward Gateway. Debra shares information from her newly published best-selling book, 'Build it: The rebel playbook for employee engagement' including the need for organisations to challenge the status quo in how they treat their employees and how they engage with their workforce. Join us as Debra shares tips, tools and real-life stories taken from her book to help you learn how to be an engagement 'rebel', and stand out as a great place to work. Debra Corey is a two-time author, speaker and HR leader with over 20 years experience. She is currently the global head of reward at Reward Gateway, previously holding roles at global organisations such as Gap Inc., Honeywell, Quintiles and Merlin Entertainment. Her recent book which she co-authored with Glenn Elliott is titled 'Build it: The rebel playbook for Employee Engagement, and has been called “Your all-things-necessary guide to employee engagement” by Daniel Pink, author of When, and said to “Give you ideas, debates, great arguments and, most of all, hope” by Margaret Heffernan, author of Willful Blindness. Host: Jo Dodds

S2018 E2261 · Mon, August 06, 2018

Show #262: Using Customer Champions to develop a world class customer experience

Guest: Julia Law – Lead Customer Experience Manager, Customer Experience Team, Her Majesty’s Passport Office Her Majesty’s Passport Office is embedding a more customer centric culture, moving ownership away from ‘the organisation’ to individuals. All staff understand that they must take personal responsibility for the service customers receive and that it is not just the responsibility of a faceless customer service team.  The Customer Champion Network consists of genuinely customer focused staff who are motivated to look for ways to improve customer experience at every stage of the process.  They help ensure that customers are listened to and their feedback is acted on. They encourage continuous improvement - looking for opportunities for more efficient ways of working; supporting and helping drive through necessary changes for the benefit of the customer.  They provide support for each other, working with a non-hierarchical approach to convert customer feedback into appropriate actions for improvement.  The Champions talk about their sense of pride in their work and their motivation to deliver for customers.  They prove that happy staff make happy customers. Engaging with Customer Champions has improved the customer experience – once again HMPO are the top performing public sector organisation in the Institute of Customer Service, UK Customer Satisfaction Index. Host: Jo Moffatt

S2018 E2260 · Mon, July 30, 2018

Show #261: Values in a Wicked World

Special Guest: Professor Caroline Parker, Lead for Glasgow Caledonian Values Project Join us as we discuss the value of values in addressing the complex problem of employee engagement. Professor Parker, Project Lead for the Values initiative at Glasgow Caledonian University (GCU) has over 25 years’ experience as an academic and senior manager. We will discuss her belief in the power of values to engage people with an organisation and the role that a ground up, appreciative enquiry approach has played in the success of the project she leads & also the unexpected benefits of a life of DIY. A wicked problem is one which is resistant to resolution because it lacks boundaries, has changing requirements and there are no ‘out of the box’ solutions.  Employee engagement, certainly meets those criteria.  Focusing on building and increasing the link between organisational and individual values rather than on ‘fixing the problem’ GCU has developed initiatives that are also increasing engagement. Caroline will explain the learning journey she and GCU have taken and describe some of the key initiatives that bring values and engagement together. She will highlight her belief that long-term investment is needed if your organisation is serious about its value focus; the importance of going beyond values into behaviours and then developing an embedment strategy that brings all areas of the business with you. Host: Jo Moffatt

S2018 E2259 · Mon, July 23, 2018

Show #260: Your Employee Engagement Practices are Killing Innovation

Special Guest: Abi Freeman, Co-Founder, Brink Join us as we discuss how employee engagement practices are killing innovation and what you can do about it. Abi Freeman is an organisational psychologist, business leader and entrepreneur. The thread that ties her work together is behaviour change. Two decades spent designing and delivering innovation and entrepreneurship programmes for Governments, business, tech start-ups and Academia, taught her that for innovation to succeed in organisations it requires the right mindset and an enabling environment. That’s why she recently co-founded innovation practise, Brink. Twitter: @abigailfrmn @hellobrink Abi says: "It's easy to have innovation mantras written on the walls but much harder to live up to those mantras in practise. At Brink we hold companies accountable for following through, and work with them to get real on incentives and really (truly) enabling the experimentation and failure that's necessary for innovation. We help leaders design the enabling environment and cultivate the mindsets that will unlock innovation and design out the perverse incentives that can so often make well-meaning efforts backfire." Host: Jo Dodds

S2018 E2258 · Mon, July 16, 2018

Show #259: Connecting Young People with Employers

Special Guest: Rowena Bach, Head of Product Development, MyKindaFuture MyKindaFuture’s mission is to create equal power and opportunity for every young person to shape their future. They exist to tackle social mobility issues in society and do so by partnering with employers to get young people access to the world of work, and careers, in variety of face to face and digital ways. Join us as we discussed social mobility issues in the UK today, why and how employers can make a difference, and the role of early talent programmes in building next generation organisational cultures. At MyKindaFuture and so responsible for understanding how young people need and expect to interact with potential employers alongside the pressured and ever-changing environment of in-house early talent professionals and combining these to create cutting edge digital services that help both parties: young people and employers. Rowena’s work has been featured in CIPD and Training Journal publications, she also speaks regularly about how hard it is for young people in the UK today and practical ways employers can respond, as well as representing the corporate sector on several national forums and government taskforces. Prior to joining MyKindaFuture to focus deeply on social mobility, Rowena has lead learning and talent teams across a number of sectors including Banking, FMCG, and Broadcast Media Deustche Bank, Disney, and Sky. In her last corporate role, she was responsible for Future Talent strategy and execution and the foundation of the Sky Academy that you see on television today. Host: Jo Dodds

S2018 E258 · Mon, July 09, 2018

Show #258: The Ownership Dividend

Special Guest: Cathy Brown, Founder of Capability Brown and Operations Director of Employee Ownership Association Join us for a shorter show than usual finding out what Cathy Brown, former Exec Director if Engage for Success is up to...talking about employee ownership. Host: Jo Dodds Listen live here (archive available)

S2018 E2257 · Mon, July 02, 2018

Show #257: So, What’s the Future, with Faran Johnson

Special Guest: Faran Johnson, Managing Director, Engage for Success Join us for a brief intro to Faran who will talk about why she joins the movement, what her first 100 days will look like, and her example of how Employee Engagement is enabling the largest transformation of the Justice system in the world. Host: Jo Moffatt

S2018 E2256 · Mon, June 25, 2018

Show #256: Encouraging your Employees to Bring Their Souls to Work

Special Guest: Ryan McCarty, author, speaker and the co-founder of Culture of Good Inc Culture of Good teaches for-profit companies how to operate their business with the soul of a nonprofit to drive their business toward greater success. Join us as we discuss Ryan's work in helping organisations create a 'culture of good' where people are encouraged to make an impact on their communities by bringing their souls to work. Ryan is the author of Build a Culture of Good: Unleash Results By Letting Your Employees Bring Their Soul To Work. His work has been featured in Huffington Post, Inc.com, People, Forbes and more. He is also speaks regularly about his profound message on how to operate your business and live your life with a soul. Ryan began his career as a full-time minister leading nonprofit organizations for more than 20 years before becoming director of customer and employee relations at TCC, one of the nation’s largest Verizon Authorized Wireless Retailers. During his time at TCC, Ryan launched and created Culture of Good, a movement that enabled the wireless retailer’s 3,000 employees to give back in all 850 communities in which they exist. The Culture of Good inspires employees, ignites positive change in the world, and impacts a company’s bottom line. Ryan’s work during his five years at TCC drove financial results for the company, reduced employee turnover and truly built a Culture of Good within TCC. Host: Jo Dodds

S2018 E2255 · Mon, June 18, 2018

Show #255: The Future of Staff Feedback

Special Guest: Tony Latter, CEO and Co-Founder of The Happiness Index Join us as we discuss the future of staff feedback and the importance of understanding your people to help drive organisational performance. We will also talk about how every aspect of business can benefit from regular feedback and provide insight into the future of people data and the technological advancements that will play a key role. CEO and Co-Founder of The Happiness Index - Tony is passionate about helping organisations utilise technology to revolutionise the way they use feedback. With 15 years’ experience of growing companies Tony has a wealth of experience. His insights were recently featured in The Sunday Times for an article on what drives engagement in today’s workplaces, he regularly speaks at HR events, such as the CIPD’s annual conference and sits on judging panels for various business awards. His expertise in the world of business, HR and technology recently led to The Happiness Index being awarded the title of “Best New Business” at the European Business Awards 2018. Host: Jo Dodds

S2018 E2254 · Mon, June 11, 2018

Show #254: Improving Relationship Dynamics, Satisfaction & Progression for Women

Special Guest: Dr Mairi Macleod, founder of Sexy Science Dr Mairi Macleod is a behavioural biologist and founder of Sexy Science, and her work focusses on improving relationships, productivity and wellbeing, both in personal life and at work, using an understanding of the biology of our behaviour. She’s convinced that if we want to find solutions that work and help ourselves be happy and satisfied, we first need to understand where our behaviour, feelings, and relationship preferences come from; that is, why we’ve evolved to have the behavioural tendencies we have, and why we vary so much as individuals. In her corporate work, Mairi focusses on improving relationship dynamics, satisfaction and progression for women in the workplace, showing how an understanding of our evolved predispositions can provide effective strategies for women to excel, and to find the work-life balance that suits them. Join us as we talk about how women compete with one another in a different way from the way men compete, leading to particular challenges for women at work, especially in male-stereotypical workplaces. We’ll talk about what we can do to improve women’s collaboration and work satisfaction. We’ll also discuss the need to recognise and value the traits and talents more commonly found in women, rather than expecting women to conform to a “male” way of doing things. For more information, see Mairi's LinkedIn profile Host: Jo Dodds

S2018 E2253 · Mon, June 04, 2018

Show #253: Queen Bee Syndrome and How it Hinders the Advancement of Women

Special Guest: Cecilia Harvey Join us as we discuss Queen Bee Syndrome and how it hinders the advancement of women in the workplace, as well as damaging productivity, profit and progress. We'll also touch on how important internal sponsorship is to retention of strong talent and help advance people in the workplace. With over 20 years on Wall Street, and one of the small number of women in leadership within Financial Tech today, Cecilia is an advocate for not only women in FinTech, but also for women aspiring to leadership anywhere. Host: Jo Moffatt

S2018 E2252 · Mon, May 21, 2018

Show #252: Thought Leadership and Employee Engagement

Special Guest: Sally Winston, ORC International How to create a high performance culture – based on insights from ORC International’s latest talent trends report High-performance cultures are on the wish-list of many businesses because they create a balance between long-term strategic goals and day-to-day flawless execution. But the development of a high-performance culture is anything but simple. Not only do organisations struggle to develop in a way that promotes high performance, they very often have trouble even defining what they see as their own company culture. In the latest issue of Talent Trends, ORC International’s employee research and competitive intelligence experts have come together to explore what makes exceptional company cultures stand out from others, and identify the steps organisations need to take to ensure they are able to build high-performance cultures of their own. Download the report here. Host: Jo Moffatt

S2018 E2251 · Mon, May 14, 2018

Show #251: Remote Working, Travel, and Its Effect on Employee Satisfaction

Special Guest: Mike J, Founder at TAP International Join us as we discuss TAP, the advantages of remote, travel, its effect on employee satisfaction, the advantages for the employer, some good tips and tricks for enhancing productivity while working remotely, and how this is even possible in today’s day in age. Mike is a licensed attorney from the United States who has worked in marketing, finance, HR, consulting and several other industries. He has worked in various markets on 3 continents including North America, Europe and Asia. After a brief career in private equity and venture capital law. Mike founded and now heads up TAP International – an international talent development travel program for remote workers. TAP is “connecting the next generation of global business leaders.” Host: Jo Dodds Listen live here (archive available)

S2018 E2250 · Mon, April 30, 2018

Show #250: Employee Engagement Examples for Us All

Special Guest: David MacLeod, Co-Founder of Engage for Success Join us as we discuss the current context for employee engagement, the four enablers and the input from Sir Eric Peacock at our recent conference. Host: Jo Moffatt

S2018 E2249 · Mon, April 23, 2018

Show #249: Busting Myths about Military Leadership

Special Guest: Iain Jardine, Naval Aviator, Leadership Instructor and Performance Coach When we think of Military Leadership, we think we know what its all about. Top Down, Command and Control right? Wrong…….The best military leaders use engaging leadership to inspire and empower their teams. Iain Jardine is an Engage For Success volunteer, facilitating Mission:Engagement Workshops at locations around the country, sharing his experience as an aviator, instructor and coach to help dispel some of the myths around military leadership. The workshops centre on an interactive mission planning exercise where participants experience and practice the same Plan-Brief-Execute-Debrief cycle that Military Aviators use to engage their teams. Join us as we challenge the myths around military leadership, find out more about the Mission:Engagement Workshops and reveal how you can get involved. Host: Jo Dodds

S2018 E2248 · Mon, April 16, 2018

Show #248: Increasing Employee Engagement Through Video

Special Guest: Paul Herdman, Vice President of Qumu EMEA True organisational transformation requires everyone across the business to be focused, connected and working together—which is why any effective growth strategy must include investments in employee engagement technologies. But how can true employee engagement be achieved from a technology standpoint, particularly with an increasingly global workplace? Join us as we discuss how growing firms bring remote employees, distributed teams and constantly traveling leaders together in a cost-effective yet high impact way, by leveraging the power of enterprise video. Paul is Vice President, Sales at Qumu EMEA. He joined Qumu in 2015, bringing 20 years of experience in senior sales positions, primarily within the software industry, including vice president EMEA at a UK based Risk Management start up and enterprise sales at Oracle and Stellent. Host: Jo Moffatt Listen Live (archive available)

S2018 E2247 · Mon, April 09, 2018

Show #247: Review of People At The Heart of Business Conference

Hosted by: Jo Moffatt Join us as we review and discuss the latest Engage for Success conference, the key themes and who said what!

S2018 E2246 · Mon, March 26, 2018

Show #246: Internal Comms - How It Aligns With Employee Engagement

Special Guest: Sue Palfrey, Head of Internal Communications, National Trust As the world around us becomes more volatile, uncertain, complex and ambiguous, the role of internal communications has become increasingly important. Internal Communications has evolved significantly over the last twenty years and many organisations are waking up to the close link between good internal communications and an engaged workforce. Sue Palfrey has worked in internal communications roles for almost twenty years and in that time has seen a transformation in the profession. What is often mistaken as the ‘cinderella’ of the communication professions is now a strategic function that can harness the power of employees (and volunteers), giving huge benefits to organisations, as well as the individuals working for it. Join us as Sue shares her thoughts on how internal communications has changed over time, how it aligns with the Engage for Success model and why she believes this communication discipline is the most powerful of them all. Host: Jo Moffatt

S2018 E2245 · Mon, March 19, 2018

Show #245: Engagement and Communications

Special Guest: Melisaan Agar-Hutton, Communications & Engagement Consultant at smith + henderson The EFS Communications TAG are launching two toolkits on the EFS website and at the People at the Heart of Business conference on the 22nd March. The toolkits are designed to help internal communications practitioners engage with employees through different Channels and using Internal Communications Champions/Networks. Join us as we talk about the benefits of volunteering with EFS and the journey of the Communications TAG; including opportunities to get involved with the next phase of delivery. Host: Jo Dodds

S2018 E2244 · Mon, March 12, 2018

Show #244: The Future (and Present of Work) and How We Can Be More Effective

Special Guest: Bruce Daisley, EMEA Vice President, Twitter Bruce Daisley is the EMEA Vice President of Twitter. He joined the company in 2012 having previously run YouTube UK at Google. He has also worked at Emap/Bauer and Capital Radio. He is a digital advisor to Comic Relief. Bruce runs the Apple #1 Business Chart topping podcast Eat Sleep Work Repeat on work culture. His work can be found as NewWorkManifesto.org. In spring 2019 Penguin Books will be publishing Bruce’s first book, The New Work Manifesto.  Join us as we discuss the future (and present) of work and how any of us can be more effective. Check out the New Work Manifesto website and, as Bruce says on the show, do get in touch with him via the website or LinkedIn if you have implemented this stuff and  have results and feedback to share! Host: Jo Dodds

S2018 E2243 · Mon, March 05, 2018

Show #243: Engaging Your Workforce Using Artificial Intelligence

Special Guest: Othamar Gama Filho, CEO at Talentify.io Data from AI can allow recruiters to spot underperforming hiring managers who are losing highly capable talent, driving poor experiences, and, in turn, poor engagement. When focusing on a single hiring manager, for example, it’s hard to spot these damaging trends. The benefit of AI is that it provides an aerial view in which these trends are more easily identified and adjusted. Similarly, the full capabilities of AI can be implemented to continuously monitor candidates after they are hired to see if they are living up to expectations and proving themselves as the best possible role holders. Often, the people who recruiters see on paper and in interviews turn out to be somewhat different after onboarding. In effect, the technology is placing an unprecedented level of control in the hands of recruiters, making them the ultimate protectors of their companies’ cultures and values, and allowing them to reach more broadly than talent acquisition alone. Join us as we discuss how artificial intelligence can help human resources professionals increase employee engagement in organisations with a large and a geographically distributed workforce. Othamar Gama Filho is the Co-Founder and CEO at Talentify.io, a mobile-first Results-as-a-Service recruitment platform that helps recruiters reach and attract modern-day job seekers. An entrepreneur with more than 10 years of experience in areas such as e-commerce, mobile, digital media, HR Tech, and Recruitment, Othamar aims to combine his diverse knowledge to help organizations overcome their biggest challenges in regard to finding and hiring top talent. In doing so, he hopes to make the recruitment process easier and more enjoyable for job seekers as well.    ost: Jo Moffatt

S2018 E2242 · Mon, February 26, 2018

Show #242: Apprenticeships are Changing

Special Guests: Kevin Cowley, Head of Apprenticeships Strategy and Delivery, Home Office and Haleema Baker-Mir, Chartered Management Degree Apprentice, Nestle. Apprenticeships are Changing.   Forward thinking employers are embracing the game changing opportunities emerging.  Align your business strategy with well designed, good quality apprenticeships for both new and existing staff.  And you will attract and retain highly engaged employees, ready to take your organisation to new heights. Join us as we talk about the Home Office story from Kevin Cowley, Head of Apprenticeships Strategy and Delivery and hear the voice of lived experience from Haleema Baker-Mir from Nestle. We’ll have lots more to share, surprise and stretch your thinking in National Apprenticeship week 5-9 March.  Look out for blogs, videos, information links and top tips around the engagement enablers on the Engage for Success website.  Or come and join us to find out more– contact Hannah@engageforsuccess.org Host: Jo Dodds Listen Live Here (archive available)

S2018 E2241 · Mon, February 19, 2018

Show #241: Crafting Better Work

Special Guests: Rob Baker, Founder, Tailored Thinking Rob is at his best when working with people to thrive - finding meaning, engagement and happiness in what we do. Rob have been exploring these themes all his life through his hands-on work with executives, managers and their teams as an HR leader and consultant, his study and research in the fields of positive psychology and wellbeing science and as a sports coach and former international athlete. He's a Fellow of the CIPD and the Australian HR Institute. Bringing our whole and best selves to work is where he specialises and Rob has worked with organisations ranging from digital start-ups to multi-nationals do this through job crafting. His research on this topic has been presented at national and international academic and professional conferences. Job Crafting enables and encourages people to personalise their approach to work, harnessing their own individual strengths, talents and interests, to make work more meaningful, productive and fun. Rob will explain some of the thinking and research behind job crafting and some stories and case studies of how it is being applied. Join us as we talk about the business case and benefits for applying a personal, more human approach to work. Host: Jo Moffatt Listen Live Here (archive available)

S2018 E2240 · Mon, February 12, 2018

Show #240: The Prince's Trust Million Makers Programme

Special Guests: Martyn Dicker, Director of People and Learning at The Prince's Trust and a member of the Engage for Success task force and Bethan Richmond, Corporate Responsibility and Sustainability Manager, Capgemini Million Makers is an entrepreneurial fundraising challenge which sees teams of employees from companies across the UK competing to raise at least £10,000 or more over a period of six months. The competition is a learning and development tool proven to build essential business skills and motivate your employees. Join us as we talk about how the Million Makers programme is working within Capgemini to engage and develop employees as well as raise funds for The Prince's Trust. Host: Jo Dodds

S2018 E2239 · Mon, February 05, 2018

Show #239: Putting People at the Heart of Business

Special Guest: Cathy Brown, Exec Director, Engage for Success As you may be aware, our next conference is coming up on Thursday 22 March at the QEII Conference Centre in London, followed by an Employee Engagement Masterclass with David MacLeod, Nita Clarke, Cathy Brown and Louise Beardmore on the Friday. Join us as we talk about all the amazing speakers and sessions that we have going on at the conference, as well as some thoughts around what will be covered in the Masterclass. Host: Jo Moffatt

S2018 E2238 · Mon, January 29, 2018

Show #238: Employee Engagement Within SMEs

Special Guest: Steve Jones, MD of Skills for Business Training Ltd Steve Jones is a well -known business coach, public speaker, trainer and consultant. Steve is an expert at creating ideas and strategies that build businesses, drive revenue and improve business position & performance. He has a passion for making companies and their products the best in their product category. Steve’s unique understanding of leadership and management, team building and motivation in business, coupled with his understanding, drive and enthusiasm, clearly set him aside as an expert. Steve has also developed an award winning Employee Engagement Programme for SME's which will be the topic of conversation on the radio show. Join us as we talk about the challenges that fast growth SME's face when trying to address employee engagement as they exponentially grow and what can be done about it. Host: Jo Dodds

S2018 E237 · Mon, January 22, 2018

Show #237: Employee Engagement Research in the Construction Industry

Special Guest: Kate Cooper, Head of Research at the Institute of Leadership and Management Engage for Success is about to publish a short report conducted by the Leadership and Engagement Thought and Action Group (TAG) on behalf of the Construction Industry Training Board (CITB). The research investigated links leadership with engagement in two large firms within the construction industry and highlights practical steps that can be taken in further developing engagement within these organisations and others in the industry. Key factors associated with high levels of engagement were shared / distributed leadership, the ability of managers to maintain team direction and the ability to manage team boundaries. The findings within the report consequently allow us to draw on recent research by the CITB into distributed leadership in construction SMEs to further support the need for construction industries to develop practical ways to heighten leadership and engagement in and across organisations. Join us as we discuss the research findings in more detail. Host: Jo Moffatt

S2018 E236 · Mon, January 15, 2018

Show #236: The Case for Heart Centred Leadership

Special Guest: Danielle Macleod, Founder, Somebody Inside Danielle Macleod is the founder of a business called Somebody Inside.  Somebody Inside is all about supporting women in creating a life of ease, joy and impact in the world. She founded the business back in November 2016 when she was still Director of Customer Service for Sky TV after becoming a key advocate for Women in Leadership for the organisation. When she's not supporting women to create amazing lives for themselves, Danielle often speaks publicly on one of her favourite topics - the impact and importance of Heart Centred leadership and the Art of Ruthless Compassion, one of the key skills she believes is essential to modern leadership. Danielle believes her own leadership transformed when she learned to tune into her heart and apply what it was saying to her leadership.  Her results at Sky speak for themselves - Customer scores increased by over 130% in her time as leader and Sky was number one in every product suite in the industry according to Ofcom. Join us as we talk about the 'hard business case' for Heart Centred Leadership. Host: Jo Dodds

S2018 E235 · Mon, January 08, 2018

Show #235: How NIE Networks Won the CIPD Award for Employee Engagement

Special Guest: Gordon Parkes, HR Director at NIE Networks Join us as we talk about how NIE Networks won the CIPD Award 2017 for Employee Engagement. Gordon Parkes shares the journey NIE Networks have been on since privatisation 25 years ago, what changed the focus from industrial relations to employee engagement and what they did to deliver amazing, yet sustainable, increases in engagement levels.  With insights and experiences eminently transferable to other sectors this really is a ‘must-listen’. Host: Jo Moffatt Archive available

S2017 E234 · Mon, December 18, 2017

Show #234: New and Innovative Ways to Collect and Act on Employee Feedback

Special Guest: Sarah Marrs, Principal Consultant, Employee Insights at Qualtrics Sarah has dedicated her career to designing and running employee feedback programmes for over 7 years. She joined Qualtrics in April 2015, after working in-house at Tesco overseeing their global colleague insights survey. At Qualtrics Sarah works with clients to design survey solutions that drive real business value, through questionnaire design, sampling methodologies, survey communication programs, or interpreting survey results. She has particular experience helping organisations to take the first step from annual surveys to more regular feedback such as Pulse surveys or Lifecycle feedback. Prior to working at Tesco, Sarah spent the bulk of her career at the Hay Group, leading survey delivery for the Pacific region. With the Hay Group Sarah designed and delivered surveys to many different types of organisations – banks, logistics companies, energy companies and more. She’s a big believer in the power of listening to and acting on employee feedback. Join us as we talk about new and innovative ways to collect and act on employee feedback. Host: Cathy Brown

S2017 E233 · Mon, December 11, 2017

Show #233: 5 Ways to Create an Inclusive Workplace Culture

Special Guest: Alice Streatfeild, Employee Research Director, ORC International Our research shows that diversity in the workplace helps attract talent. It sends the message that the organisation will be more inclusive – and that’s good for everyone: employees, the business, and society. It’s also good for customers, as diversity of thought aids the exploration of new ideas. For HR, diversity and inclusion is a megatrend, and it’s here to stay. With a shaky political ground and context – with the election of Donald Trump, the reasons for and implications of Brexit, and sexual harassment dominating the news – it’s not a subject that can always be seen as straightforwardly as “be nice to people”. And for HR, the implications can be a serious minefield. Tackling the biases that we all bring to work, which are impacted by the wider societal context that we live in, is part of the challenge. Join us as we talk about why diversity and inclusion is good for business, and share five strategies to help organisations create an inclusive workplace culture.  Host: Jo Moffatt

S2017 E232 · Mon, December 04, 2017

Show #232: The Employee Experience Bootcamp

Special Guest: Magdalena Grasser, Employee Experience Bootcamp "We want to contribute to a world where workplaces are shaped by enabled and empowered human beings rather than resources." What is Employee Experience Bootcamp? Employee Experience Bootcamp is the place where business leaders and human resources professionals join to shape the future of workplaces. EmployeeX Bootcamp provides HR professionals with the space, time and right methodology to rewrite the employee experience rules and the workplace reality. It is an innovative conference where people discuss, plan the future with design thinking methods and a community of change agents is built. Join us as we talk about the Employee Experience Bootcamp. For more information please visit: http://www.employeex-bootcamp.com/" Host: TBC

S2017 E232 · Mon, November 27, 2017

Show #231: Merlin Entertainments Embedding a Culture of Fun

Special Guest: Emma James, Group Employee Engagement Manager, Merlin Entertainments As Group Employee Engagement Manager for Merlin Entertainments, Emma works within the HR team to communicate globally with a workforce of 27,000+ and establish and build upon employee engagement with creative campaign and strategic communications. Emma previously spent over 12 years in various marketing roles. Join us as we discuss what Merlin Entertainments are doing to embed a culture of fun across their global organisation. Host: Jo Moffatt

S2017 E230 · Mon, November 20, 2017

Show #230: Driving Engagement Related Programmes Across a Large Multi National

Special Guest: Daniel Murphy, Associate Director, EY Daniel Murphy is an Associate Director at EY. Daniel has been with EY for 15 years, across a variety of HR functions: Shared Services, HR Generalist, Global Mobility and more recently, as a member of the Talent Executive (global Talent team) working on strategic programmes to make the EY experience an exceptional one for everyone. This includes designing global change programmes such as Onboarding new hires and EY's Global People Survey for the last 6 years. EY is the most globally integrated of all the professional services organisations. Daniel will share his experience how they measure and drive engagement at EY, including leveraging insights to not only continue to make the case for the impact people at EY's experience has on their business success, but also where they can focus to make it even better. Join us as we discuss Daniel's thoughts on the benefits - and challenges - of driving engagement related programmes across a large multi national organisation, in addition to how EY is evolving beyond an annual engagement survey. Host: Jo Dodds

S1 E6 · Mon, November 13, 2017

Show #229: The Importance of Employee Engagement in the Future of Work

Special Guest: Cat Barnard, Working the Future Cat spent over 20 years in the technology staffing and recruitment field, prior to setting up Working the Future. Her experiences in recruitment gave her a detailed picture of why organisations sometimes fail to retain staff, and this inevitably and predominantly leads back to a failure to engage employees. Working the Future specialises in helping business leaders adapt to increasingly disruptive and challenging commercial environments and focuses particular effort on helping leaders understand the importance of employee engagement in driving business success. Join us as we talk about the importance of employee / worker engagement in the future of work. How important it is both for the individual to find meaning and purpose in their work (leading to heightened productivity), but also the importance of all workers understanding explicitly the values and vision of the business they work for so as to be able to help identify ways in which to improve commercial outcomes. Host: Jo Dodds

S1 E5 · Mon, November 06, 2017

Show #228: Engage for Success Conference 2018: People at the Heart of Business

Special Guest: Cathy Brown, Executive Director, Engage for Success Our next conference is on Thursday 23 March 2018 with the theme of putting People at the Heart of Business. Join us as we discuss the 2018 conference, who's speaking, what the main themes are and how you can book to come. Host: Jo Dodds Archive available here

S1 E4 · Mon, October 30, 2017

Show #227: How Do You Create a Performance Culture?

Special Guest: Boris Worrall, Chief Executive, Rooftop Housing Boris is Group Chief Executive of Rooftop Housing, which provides 6,500 affordable homes in Worcestershire and Gloucestershire. Boris has been involved in housing for 10 years and is a regular blogger on policy, politics and business transformation. Join us as we talk about how to create a performance culture. Boris began his career as a journalist before working for the Home Office. Boris enjoys surfing, yoga and keeping chickens. You can follow him on Twitter @BorisJWorrall Host: Jo Moffatt

S1 E3 · Mon, October 23, 2017

Show #226: Engaging and Connecting within the Hospice Sector

Special Guest: Matt Corbishley, Director of HR & Support Services, Ashgate Hospicecare Join us as we talk about how the creation of a strategic HR network in the hospice sector is helping to connect and engage hospices, and bring senior clinical and HR leaders together at a national and regional level with the aim of designing and building sustainable future models of care to meet growing demand. You can find out more here - SHaWL - Strategic HR and Workforce Leads Matt worked in financial services and revenue management before deciding to pursue a career in HR. He moved to the Peak District from London in 2004 and studied Human Resource Management as a post-graduate in Sheffield. Matt joined Ashgate Hospicecare in Derbyshire, as Director of HR & Workforce Development in July 2013. Prior to this he worked as an HR consultant, working within further education and the third sector and held a variety of specialist and generalist HR roles in logistics, the NHS, Police and higher education. His current role at the hospice is Director of HR & Support Services. Matt was fundamental in establishing the national Strategic HR & Workforce Leads network (SHaWL) within the hospice sector, of which he is currently Chair. His passion is in using his expertise to help build organisational capacity and capability to continue to deliver outstanding, sustainable care as demand for services grows. He is also an Ambassador for the CIPD Steps Ahead programme and an associate school governor. He lives in Sheffield with his wife & two young sons. Host: Jo Moffatt

S1 E2 · Mon, October 16, 2017

Show #225: How to Turn the Frown Upside Down Re-Engaging a Disaffected Workforce

Special Guest: Dawn George, Head of Human Resources, Eden Project Dawn has been with the Eden Project in Bodelva since 2011 as Head of Human Resources, having relocated to Cornwall to take up this position. Originally from Northamptonshire, Dawn has spent over 25 years building her career in HR and spent 15 years of this in senior management HR roles in the private sector, including 20 years with Carphone Warehouse/ TalkTalk and Aviva. Eden is one of the largest employers in Cornwall (outside of Government led organisations), and Dawn has been a key part of the senior leadership team that has taken Eden through a period of restructure to its current position of strength within Cornwall following some turbulent times in 2012/13. Eden is now in a very strong position financially and over the last three years this has seen the organisation develop engaging and award winning programmes on site, together with the development of Eden International and a wide variety of educational activities in line with their mission as an Educational Charity. The return to success would not have been possible without an engaged employee team. Join us as we discuss how supporting and developing the Eden Team through a restructure and period of transformation has been crucial to their current success. Host: Jo Moffatt

S1 E1 · Mon, October 09, 2017

Show #224: What Do Winning Workplaces Do Differently?

Special Guest: Sally Winston, Global Head of Research, ORC International Last year ORC International launched their most requested research report ever – What Makes a Winning Workplace? It gave ten tips – based on their Global Perspectives research – on how to create the best workplaces for your employees and your organisation to succeed. The research is now in its eighth year, and the insights have grown to involve more participants – 8,800 employees across 24 countries – alongside case studies from top performing organisations, giving real actionable insights not only on what makes workplaces better, but what winning workplaces do differently. Join us as we talk about the highlights of the 'What Makes a Winning Workplace?' research and the implications for organisations who wish to succeed. Host: Jo Dodds

Mon, October 02, 2017

Show #223: Making Offices More Productive and Less Sedentary

Special Guest: Paul Nuki, CEO and Co-Founder of StepJockey Join us as we talk about how StepJockey works with some of the UK's largest corporates to make their offices more productive and less sedentary. Paul Nuki is a co-founder and CEO of StepJockey, a digital health business dedicated to improving workplace health through behavioural interventions that maximise staff engagement. StepJockey works with some of the UK's largest corporates to make their offices more productive and less sedentary. Host: Jo Dodds

Mon, September 25, 2017

Show #222: How to Engage your Workforce and Drive Business Success

Special Guest: Adam Hutchison, Managing Director, Belmont Sandbanks Care Group & Author of Risk v Reward Join us as we challenge perceptions and talk about how employee engagement can drive business performance in traditionally difficult sectors. Adam Hutchison is Managing Director at Belmont Sandbanks Care Group, having previously been a management consultant and worked in the call centre sector. We’ll be exploring the themes of Adam’s book, Risk v Reward, and talking about how to attract and engage workforces in sectors where they are traditionally undervalued and low paid. We will discuss how this can really power business success – and, importantly, in the healthcare sector improve patient outcomes. What lessons for the wider business world can we learn from success in these tougher, ‘hard to reach’ sectors? Whose responsibility is it to make this happen? Host: Jo Moffatt

Mon, September 18, 2017

Show #221: Engagement and Careers

Special Guest: Michael Moran, CEO and Founder at 10Eighty Few organisations focus on the careers of their people but it's vital to their engagement and your business performance. Join us as we discuss why it's important to enable your managers to have ongoing career discussions with their people. Michael’s background is in Human Resources, having worked in the NHS and Financial Services sector. He has successfully run HR consultancies specialising in career management for the last 20 years. He is passionate about helping people maximise their potential and believes everyone should have job satisfaction and a successful career. He helps organisations design jobs and career paths that maximise employee engagement. As an avid reader/commentator on the world of work and sport, he regularly draws parallels between the two. Michael’s favourite scribe is Matthew Syed, Times sports correspondent and author of ‘Bounce’. You could describe Michael as a budding author with “The Guide to Everlasting Employability” already under his belt, and technophile who’s created 2 career management apps to help people manage their careers.  He’s a season ticket holder of Derby County which helps build his resilience given their inconsistent performances and he’s a proud father of Hannah, 10Eighty’s Business Development Exec, and Tom who’s currently on active service in Calgary chasing tanks. Host: Jo Dodds

Mon, September 11, 2017

Show #220: Engaging a Multi-Generational Workforce with Business Strategy

Special Guest: Jemma Peers, Client Services Director, Top Banana As more baby boomers work past retirement age and tech-savvy millennials enter the workforce, the variety of values, communication styles and work habits amongst employees is vast. This can quickly become a barrier to trust and communication – both vital for positive workplace cultures and organisational productivity. With the employee age of a UK company potentially now ranging from 17 to 70, is it possible to unite five generations into one harmonious workforce? Join Jemma Peers, Client Services Director at events and communications specialists Top Banana, who will share her thoughts on how to communicate with and get key business messages across to every single member of the team…whether they’re pushing 70 or skimming 20. Join us as we talk about how businesses can tell a story, how to make it matter to every person in the room and what tools and tactics can be used to bring strategy to life in original ways. Jemma joined Top Banana back in May 2016 bringing a wealth of live event experience and bags of energy to her role. Leading a team of event professionals in her role as Client Services Director, Jemma’s skills lie in taking an objective or a challenging situation and creating the perfect solution, evoking emotions and embracing all things new and creative. She understands the dynamics of live events, is creative in her thinking and builds strong relationships with her clients … who trust her to deliver strategically driven events. Host: Jo Dodds

Mon, September 04, 2017

Show #219: Stop | Look | Listen: The Highway Code for Engagement

Special Guest: Beth Stallwood, Director & Lead Consultant, Transforment You’re on the engagement train. You’ve championed the importance, sold the benefits and you’ve got the leaders on board. Perhaps you’ve even done a survey and have the results. You want to act… But what do you focus on? Of course, taking action is critical (and there’s no point investing in surveys if you don’t do anything with the results!) but the survey only tells a part of the story. In this show, Beth will talk about taking a pause to observe what’s really going on. Join us as we discuss that adding insight to data and considering where to act will help you make the most difference to employee engagement in your organisation. With practical tips and techniques, Beth will guide you on what to look and listen for to help you work out what to do. Beth is an organisational and people development expert, with an impressive track record of enabling businesses to achieve results by transforming the way they develop, engage and lead their people. She has a reputation for being an impactful presenter, engaging facilitator and leadership coach. By getting under the skin of organisations, she develops and delivers practical solutions that are right for the business – whatever the product, service or sector. A real relationship-builder and stakeholder-influencer at all levels, she intuitively adapts to meet the needs of individuals, teams and organisations. Host: Jo Dodds

Mon, August 21, 2017

Show #218: The Importance of Rights and Responsibilities

Special Guest: Andy Cast, Director of HR Business Partnering, University of Southampton In this modern world where the employee seems to have all the power, it's important for us all to remember that with all the employment rights we covet and expect, employment responsibilities shouldn't be forgotten. Join us as we discuss how it's all too easy for us to become reliant on managers or employers to do everything for us, but when we become the child in a parental relationship we start being done to, rather than done with and that leads to a loss of reasonable employee voice. Andy Cast is the Director of HR Business Partnering at the University of Southampton, managing the HR Business Partner and Employee Relations Teams.  A qualified mediator, counsellor and executive coach, Andy has a passion for people development and firmly believes in the balance of rights and responsibilities when it comes to employee engagement. Andy’s career has been varied, having worked for 18 years within the retail sector at John Lewis and Waitrose, owned his own restaurant, worked for Carnival UK and also a two year stint as the Learning and Development Director for Emphasis HR Consultancy. In his spare time, Andy is a non-executive director at The Southern Co-Operative community food stores and funeral homes group, the Founder and Campaign Director for the LGBT Rights Charity, Holding Hands 4 Equality and enjoys sharing his random thoughts about life in his blog. Host: Jo Moffatt

Mon, August 14, 2017

Show #217: Putting Collaboration Back at the Heart of Comic Relief

Special Guest: Meghan Walsh, Internal Communications & Employee Engagement Manager, Comic Relief Meghan has a unique challenge of boosting engagement and development with little or no budget available. People that work for Comic Relief have a huge sense of pride to do so, but this doesn’t mean that they don’t have some of the same business challenges as many organisations. After receiving some insightful feedback via their engagement survey in 2015 it was clear that collaboration was a challenge within the business. Join us as we talk about how Meghan put collaboration back at the heart of Comic Relief using a mix of engagement initiatives and events all of which were delivered with minimal cost. The results saw a 30% increase in their engagement score in the area on collaboration. Meghan has a lot of plans around further cross organisational engagement and after recently taking on the Learning & Development function at Comic Relief, looking how the current development offering can be improved and how this plays into the overall engagement plan. Meghan started at Comic Relief in November 2014 initially to upgrade and gain engagement in their new intranet tool on a 12 month contract, but was then asked to stay and look at the wider internal communication and employee engagement activity for their core 250 staff. Meghan started her career in the retail sector and has worked in operations and communications at brands such as Ann Summers, Hobbs London and Kookai. Previous to this she graduated from Glasgow Caledonian University with a degree in Marketing. Host: Jo Moffatt

Mon, August 07, 2017

Show #216: Engaging a Creative Workforce for Growth

Special Guest: Nell Sanders, Head of People at Sleeping Giant Sleeping Giant Media is a multi-award winning Digital Marketing Agency based in Kent. Providing solutions such as Search Engine Optimisation, Paid Advertising, Social Account Management and Video solutions, Sleeping Giant Media are currently celebrating their 8th year in operation. They work with clients on a local, national and international basis, and have developed two stand alone companies - Giant Campus and Pocket Giant - that deliver these services as training and as a service provision for companies wishing to expand their offerings. Nell Sanders first joined Sleeping Giant Media in 2014, and has benefited from the company’s support and engagement; going from a new starter position to Head of People in two short years. She now leads the recruitment and retention strategies within the company, ensuring an engaged and effective workforce to support the business in their success. Join us as we talk about how engaging the creative workforce has encouraged and supported the high rate of growth for the company, and will continue to be the success of Sleeping Giant Media. Host: Jo Moffatt

Mon, July 31, 2017

Show #215: It’s All About the Basic Organisational Culture and Inspiring Leaders

Special Guest: Erwin Van Waeleghem, International Speaker, Global Seedplanter of www.tealspirator.com Erwin talks about the possible cultural transformation an organisation, and its top management, can make towards the ‘teal’-paradigm, where working collaborations are based on trust, respect, authenticity, integrity, benevolence, equivalence, human connection, and other basic human values and soft-skills, which in a lot of organisations are never talked about, let alone used as a base for success. Join us as we talk about how inspiring leaders’ biggest contribution is based on making other inspiring leaders which is inside all people. Host: Jo Moffatt

Mon, July 24, 2017

Show #214: Smarter and More Inclusive Engagement with Digital

Special Guest: Luke Fisher, Founder & CEO of Thanksbox ThanksBox is a digital communication platform that connects a business's most important asset, it's people. We offer a range of tools which replace and digitise existing processes to make them smarter and more inclusive. This helps create a stronger sense of engagement for employees while gathering real-time data based insights for management. ThanksBox has recently had a case study written by the CIPD, about their work with the NHS on cultural transformation. A big part of this was using digital technology and smart insights to engage their employees. Join us as we discuss the case study and how you can drive engagement and improve culture with digital. Luke is Co-Founder and CEO at Thanksbox and is a passionate believer that people provide the only long term competitive advantage for an organisation. His main aim at ThanksBox is to revolutionise the relationship between employers and employees – helping to maintain personalisation at scale. He loves talking about people insights, digital technologies and the future of work. Thanksbox provide a suite of digital tools for employees to share ideas, offer feedback, complete surveys and recognise each other.   Host: Jo Dodds Archive available here

Mon, July 17, 2017

Show #213: Employee Voice at Network Rail, the 'You Said. We Did' Campaign

Special Guest: Katy Downes, Senior Engagement Manager, Network Rail Join us as we discuss the 'You Said, We Did' campaign that Network Rail have used to develop their employee voice. With over 15 years’ experience in employee reward gained across both private and public sectors, Katy now leads the Employee Engagement at Network Rail. Understanding what motivates individuals is a key strength in the engagement field and recognising that changes in behaviours are individual to each employee is also important in driving the Network Rail engagement strategy. Katy has also recently joined the Engage for Success taskforce. Host: Jo Dodds

Mon, July 10, 2017

Show #212: The Relationship Between IC and Employee Engagement

Join us as we discuss how Mike believes that the overly close relationship between Internal Communications and Employee Engagement doesn't serve either of them very well. Mike goes into companies and helps identify business problems that focused communication can tackle. As Author and Principal of Changing the Terms, Mike consults, writes, blogs and speaks on strategic communication and the role of internal influencers as a potential driver of acceleration and impact.  Recent projects include external positioning for Europe-based communication start-ups, M&A-related internal and external communications work for a global Fortune 500 player in packaging materials, and delivering networking workshops for communication leaders. Vice Chair, Europe – Middle East – North Africa region, IABC. Host: Jo Dodds

Mon, July 03, 2017

Show #211: How Good Energy have Focused on Building their Culture

Special Guest: Fran Woodward, Director People & Culture, Good Energy It can be challenging growing a small business with high ethical standards, in a highly price competitive market. through some of the key steps we have taken, and share some of our successes and learnings. Join us as we talk about how Good Energy have focused on building their culture to ensure it aligns with their purpose and values, and enables them to achieve their significant growth ambitions. Fran explains the key steps they have taken and shares some of their successes and learnings. Fran joined Good Energy in June 2014 with responsibility for human resources and organisation development, including training and facilities. Having begun her career with Marks & Spencer plc, she has over 20 years multi sector industry experience including senior human resources roles within the Coca-Cola Company, Dyson and EDF Energy. Fran is a graduate from Oxford University and a Chartered Member of the Institute for Personnel and Development. Host: Jo Moffatt

Mon, June 26, 2017

Show #210: A Partnership between EFS & the Institute of Internal Communication

Special Guest: Jennifer Sproul, Chief Executive, Institute of Internal Communication IoIC has recently partnered the Engage for Success movement. Join us as we talk about the latest developments at the Institute across professional development, thought leadership, career development, events and awards. In particular Jennifer will be talking to us about their new Profession Map which sets out the purpose for internal communication to ‘create an informed, engaged & connected workforce to drive organisational performance’. She will give us more detail behind this thinking, to include a new competency framework and also tell us more about the recent developments to highlight the importance of internal communication for employee engagement. Jennifer is responsible for the leadership of IoIC, the only independent professional body solely dedicated to internal communication. IoIC is the voice of internal communication, setting standards for more than 65 years through qualifications, career development, thought leadership and best practice.   Prior to joining IoIC, Jennifer has worked for over 15 years in professional associations, most recently as Strategic Marketing & Sales Director at the Market Research Society, developing and leading on activities across marketing communications (both internal & external), careers, membership, professional development and publishing. Host: Jo Moffatt Listen live here (archive available)

Mon, June 19, 2017

Show #209: Islands of Brilliance Within a Sea of Mediocrity

Special Guest: Charlotte Dahl, Creative Planning Director, Woodreed and Co-Founder of Muse. "Islands of brilliance within a sea of mediocrity" is how Drew McMillan, Head of Internal Communication & Engagement at Virgin Trains describes the state of the internal comms profession in the UK. Join us as we discuss the challenges IC practitioners face and what can be done about them. Charlotte Dahl is Creative Planning Director at Woodreed and co-founder of Muse. She is a marketing and communications professional with a wealth of experience in both advertising and internal communication. She’s worked for some of the world’s most successful ad agencies and latterly works for specialist advertising agency Woodreed where she fuses her passion for brands with employee engagement. Host: Jo Dodds

Mon, June 12, 2017

Show #208: Employee Engagement to Improve Personal Career Opportunities

Special Guest: Ali Godding of aligodding.com In this show we will be joined by Ali Godding, who has recently re-joined the Engage for Success Core Team as our Career Development Director. Join us as we discuss how employee engagement can help individuals improve their own career opportunities. Ali is also founder and creator of The Career Leap, a programme specifically designed to help you ascend, adapt and accomplish in your career. You can register to attend one of her complimentary trainings here: www.aligodding.com Host: Jo Moffatt

Mon, June 05, 2017

Show #207: Engaging Employees in Times of Constant Change

Special Guests: Arnaud Henneville - Founder of Internaldesk and Kristian Cholmondeley - Head of Sales Development, Citroen Join us as we talk about how Citroen have been using the platform, internalDesk, to engage their employees and underpin their evolving brand strategy over the last two years. About internalDesk: internalDesk is more than a platform for collaboration and internal communication. It is the only platform on the market you, your agency or your advisory firm can customise to help you achieve your goals. internalDesk clients include GE, Peugeot-Citroën, Absolut, Atlas Copco, UPM. Kris has worked at the PSA Groupe for 13 years and has a wide breadth of experience across Sales and Marketing roles. He believes it’s vital to lead by example, put the customer first and embrace the fact that the only thing that is constant in today’s business world, is change. The PSA Groupe is a global automotive company that encompasses the Citroën and Peugeot brands. And, excitingly and more recently, it launched DS Automobiles, its first premium brand, and has acquired Opel/ Vauxhall. Host: Jo Dodds

Mon, May 22, 2017

Show #206: The Power of 95 and the 10 Essential Traits of an Engaging Manager

Special Guests: Lindsay McGhie, Managing Director of 3P & Trevor Norman, Customer Relationship Director of 3P One of the four enablers of engagement is Engaging Managers. This role is pivotal in driving employee engagement; according to Gallup “The line manager relationship is the most important work-based relationship for all of us and has been found to effect up to 70% variability in engagement levels”. Front line managers, who typically account for 5% of the whole organisation, have an influence on the other 95%. This is why, at 3P, we consider the impact of this group of key influencers the ‘Power of 95’. Engagement is relevant at all levels of the organisation; from leadership, to management, to the workforce. As a business leader, do your key influencers have the required competencies to manage and influence effectively? As a manager, do you understand the key drivers to engage your teams? As an employee, does your manager have the awareness and understanding to meet your expectations to engage you in the business? Based on the 4 Key Drivers of Engagement; Growth, Recognition, Communication and Trust, from New York Times best-selling author Kevin Kruse’s Employee Engagement 2.0, we have developed an Engaging Manager framework to benchmark 10 essential behavioural traits. Join us as we discuss the 10 essential traits, the Power of 95 and the impact on employee engagement. Host:Jo Moffatt

Mon, May 15, 2017

Show #205: Happy Workplaces 2017

Special Guest: Cathy Brown, Exec Director, Engage for Success Listen in to EFS Exec Director Cathy Brown and Happy Founder Henry Stewart talking about the upcoming event on June 14th, jointly sponsored by EFS, Happy and the CIPD. Join us as we talk about the reason for the Happy Workplaces collaboration, and share details of the speakers, programme and associated workshop. And if you can't listen to the radio show, you can always book a ticket and come along to the event! Host: Jo Dodds

Mon, May 08, 2017

Show #204: Traditional Communication Approaches Need Challenging

Special Guest: Paul Osgood, Global Head of Internal Communications, Clifford Chance Paul is passionate about branding and the power of a brand to engage leaders and employees. This discussion is focused on how organisations can create pride, passion and persuasion through their brand and, of course, one or two tried and tested communication techniques. Paul is a pragmatist at heart and he will share some of his real-life experiences when he was Global Head of Internal Communications at Philips where the introduction of a new brand was pitted against poor performance, a global transformation agenda and a digitally challenged workforce. Join us to discuss why traditional communication approaches need challenging and re-thinking when a new brand comes knocking. Host: Jo Moffatt

Mon, April 24, 2017

Show #203: Women in leadership: Five Ways to Develop a Gender Equality Strategy

Special Guest: Anisa Kurti and McVal Osborne of ORC International Women make up half of the world’s population, yet only contribute 37% to the global GDP. According to a recent study conducted by McKinsey & Company, shifts to gender equality in the workplace could feasibly increase the global GDP by $12 trillion in the next 10 years. When it comes to women in leadership, the benefits of increasing gender equality at senior levels are clear. Numerous studies show that companies which maintain a high level of female representation at board level significantly outperform those with only male board directors. But there are many challenges related to how to best grow the number of women in leadership roles, and whilst progress is being made, it’s slow. We’ve undertaken an extensive study into today’s world of women in leadership. Join us as we share what you can do to help promote and retain women leaders within your organisation, along with five steps you can take to get closer to your leadership and gender equality strategy goals. Host: Jo Moffatt

Wed, April 19, 2017

Special Show: Engaging the Engaged?

Special Guests: Martyn Dicker TAG Chair, Barbara Frost CEO of Water Aid & Siobhan Victoria Renshaw, TAG Co-ordinator Special edition of the Engage for Success radio show with some clips from the ‘Engaging the Engaged?’ event which launched the Employee Engagement toolkit for the not-for-profit sector on 4th April 2017. More than 40 organisations representing tens of thousands of staff employed in the sector have been involved in the work of the Engage for Success Not-for-Profit Thought and Action Group (TAG).  You can get hold of the toolkit from the Engage for Success website and have a brief listen to some of the contributors in this special podcast. Host: Jo Moffatt

Mon, April 10, 2017

Show #202: What is Social Leadership and How Does it Help Employee Engagement?

Special Guest: Teddy Burriss, LinkedIn Trainer, Coach , Consultant of Burriss Consulting, Inc. Our employees deserve a leader who will engage with them beyond the conference room table. Social Leadership is the newest way our leaders can engage with their employees. With the many different social media platforms, types of content and post formats available to our leaders social leadership becomes a powerful and highly useful leadership tool. Join us as will discuss a few unique ways our leaders can use social media today and offer some best practices on content styles and activities that can increase employee engagement and improve the trust and respect our leaders can build with their employees. Host: Jo Dodds

Mon, April 03, 2017

Show #201: Don't Focus on the Word 'Employee'

Special Guest: Peter Wakefield, Owner of Loving Monday In the 20 or so years Peter’s been working in the field of employee engagement the single biggest thing he’s learnt is that too many people, leaders or organisations who are looking to drive engagement focus on the wrong word. They spend too much time focusing on the word ‘employee’ and not enough on the word ‘engagement’. Peter believes that there is no engagement formula, no engagement strategy, no engagement plan that can ‘engage’ us, only people that we can be ‘engaged’ by. Join us as we discuss that, if you don’t invest in developing your people, particularly people who have accountability, responsibility or influence in driving engagement, organisations will spend all their time, money and resources simply ‘doing’ engagement rather than ‘being’ engaging. And that's not what people need, want or recognise as engagement. As owner of Loving Monday Peter uses his experience of employee engagement to develop the skills, knowledge and behaviour of managers and leaders. Loving Monday also works in partnership with one of the major employee research organisations in the world supporting organisations to develop the infrastructure and tools to measure and improve their performance and save costs. Host: Jo Moffatt

Mon, March 27, 2017

Show #200: Our Two Hundredth Show with David MacLeod and Nita Clarke!

Special Guest: David MacLeod and Nita Clarke, Co-Founders of Engage for Success Join us as we discuss the Engage for Success movement on our 200th show; the radio podcast has been going since just after the movement went live in November 2012. What's happened in the meantime, where are we now, where are we going? Host: Jo Moffatt

Mon, March 20, 2017

Show #199: The Challenges Facing Leaders Today

Special Guest: Freddie Guilmard, Managing Director, and Adrian Spurrell, Executive Director of The Red Thread Partnership and Nick Isles, Chief Executive of Corporate Agenda, authors of Frontier Leadership Join us as we discuss the challenges facing leaders today as we head into what must be some of the most turbulent times in recent history. There is no doubt Brexit has added to that uncertainty, but what should leaders actually do? Brexit, transformational technology, the changing local, national and world political and economic landscape, environmental change, large scale migration, the list goes on. If you’re running a business or leading any organisation what will help your organisation be well placed to be successful. Frontier Leadership, the soon to be published book by Nick Isles, Adrian Spurrell and Freddie Guilmard from The Red Thread Partnership sets out what they have discovered from their research and experience of dealing with some of the largest businesses in the world. They will share their insights and the 7 key steps to Mastering Frontier Leadership, from really understanding your context through to deciding exactly what it means to be a leader of an effective organisation in the highly complex, interconnected and turbulent times we face. Host: Jo Dodds

Mon, March 13, 2017

Show #198: Why Internal Communications is so Critical to Employee Engagement

Special Guest: Jeff Corbin, Founder and CEO, APPrise Mobile In this show we discuss the importance of communications to employee engagement and how the mobile revolution as well as Millennial workforce trends are requiring companies to think differently about the content they use in dealing with employees and its distribution. Join us as we discuss, with recent data showing that only 1/3 of employees are engaged, best practices and examples of how companies are trying to buck the trend through a unique approach to their internal communications. As a public relations consultant for the past 20 years, Jeff Corbin is pioneering the use of technology in the communications industry as the founder of APPrise Mobile, a business-to-business/enterprise native app platform that includes theEMPLOYEEapp®, for internal communications; theIRapp®, for public companies; theCOMMSapp™, for external communications; and theCONFERENCEapp™, for investor, analyst and other conference and event communications.  Prior to APPrise Mobile, Jeff served as the CEO of KCSA Strategic Communications in New York City. Host: Jo Moffatt

Mon, March 06, 2017

Show #197: Is Asking Staff for Ideas Really a Good Idea?

Special Guest: Mike Allen of Everything Brilliant Mike Allen of Everything Brilliant starts with an idea. Staff suggestion schemes are nothing new. There are plenty of great examples to draw from, but equally there's plenty of schemes that have fallen flat or failed all together.  What are the keys to making them work?  Mike has been working with organisations to help them introduce or revitalise their employee idea schemes for the last 15 years and will share his insights and experience. Join us as we discuss the positives and pitfalls of staff suggestion schemes Host: Jo Moffatt

Mon, February 27, 2017

Show #196: Employee Engagement in the Not-for-Profit Sector

Special Guest: Martyn Dicker, Director of People & Learning, The Prince's Trust In addition to his current role as Director of People & Learning at The Prince’s Trust, Martyn is a member of the Engage for Success Taskforce, and the Chair of the Not-for-profit Thought & Action Group (TAG). He is a business graduate and a Chartered Fellow of the CIPD. Prior to The Prince’s Trust, Martyn has held HR Director posts at the Children’s Investment Fund Foundation and Fairtrade Foundation. He also previously held senior HR roles at British Red Cross. The Not-for-profit TAG that Martyn chairs has been exploring employee engagement in the sector for three years. They recognise that the sector is generally good at engaging staff with their mission but that doesn’t necessarily translate into engagement with the organisation. Employee may arrive for work with high-levels of intrinsic motivation (as reflected in typically high engagement scores), but there is often a disparity between this and the reality. Martyn shares key findings of research involving over 40 organisations exploring engagement beyond the mission of the organisation. Join us as we discuss the importance of communication and leadership to successful employee engagement, along with tips on ensuring that measures of engagement reflect genuine engagement and accurately represent the voice of employees. Martyn also shares insights from some of the case studies featured in the Toolkit on the approach to engagement taken by some of these organisations presented through the lenses of the four enablers of engagement as first proposed by David Macleod and Nita Clarke. Host: Jo Dodds

Mon, February 20, 2017

Show #195: How Employee Engagement Is Important in Driving Business Growth

Special Guest: Gautam Sahgal, Chief Operating Officer, Perkbox ‘Employee engagement’ is increasingly becoming a buzz term as leaders are starting to recognise that it’s not simply a fluffy, immeasurable and intangible HR concept. Employees that are engaged at work are more productive, more committed and more likely to go above and beyond to contribute to common business goals. They are essential to driving growth and act as a real competitive advantage. Join us as we discuss the positive impact that an engaged workforce can have on business growth. Host: Jo Moffatt

Mon, February 13, 2017

Show #194: The Power of Appreciation

Special Guest: Kevin Ames, Director of Speaking and Training, OC Tanner Institute of Speaking and Training Join us as we discuss why appreciation matters and how to unlock its power to create great teams and cultures. With a mission to instill in others a passion for personal and professional excellence, Kevin Ames is one of the highest ranked speakers at the Evanta Leadership Summits. He’s spoken to thousands of people and leadership groups at conferences and companies such as National Grid, Dow Chemical, Frito Lay, Bose, Miller Thompson, Pier 1, Kennedy Health, and more. An expert in the areas of workplace culture, engagement, great work, teambuilding, leadership, and personal development, his presentations have been called, "dynamic, insightful, clear, honest, and informative." Host: Jo Moffatt

Mon, February 06, 2017

Show #193: TAG Update with our Knowledge Director, Gary Gill

Special Guest: Gary Gill, Knowledge Director, Engage for Success Join us as we discuss the work of the TAGs with our new Knowledge Director, Gary Gill. Host: Jo Dodds Listen Live here (archive available)

Mon, January 30, 2017

Show #192: Reclaiming Leadership: 5 Principles for Thriving in a Crazy World

Special Guests: David Firth and Charrise McCrorey, The CoQuora Project The future is not what it used to be. This can certainly be said for the concept of ‘leadership’. Prior to 2016, despite still agreeing that there are countless definitions of what leadership is. we might have all coalesced around the general idea that leaders set visions, engage followers and, above all, model certain key values such as integrity, honesty and perseverance. Events across the world challenged that default thinking. At CoQuora we believe the time is right for a radical shift in our understanding of where leadership is and how it works (as opposed to asking ‘Who is the leader?).’ Join us to hear 5 provocative principles - five crazy ideas - that we see as foundational to a new era for leadership in the world. We will also share the essential mindset that current leaders need to have to kick start this new way of leading and will illustrate that with a couple of recent case studies. Working together in The CoQuora Project, Charrise McCrorey and David Firth are committed to deepening engagement around what matters in all aspects of society - communities, education and healthcare as well as in commercial organizations. They work with clients to create new levels of connection and trust among all stakeholders, and then set up the conditions for inspired action and positive change to take place. If you joined in the exercise at the end of the show, why not send your thoughts to david@coquora.com or cmccrorey@gmail.com ? Host: Jo Moffatt

Mon, January 23, 2017

Show #191: The Boomerang Principle: Inspiring Lifetime Employee Loyalty

Special Guest: Lee Caraher, Founder & CEO of Double Forte, Speaker and Author Today’s most productive businesses are strong talent brands known for being places where the best people work or have moved on from. In today’s workplace, where tenures are shorter by employee choice, no longer can companies ignore their former employees if they want to thrive now and in the future. This is business sustainability in the new economy. Join us as Lee shares how leaders and managers can put The Boomerang Principle to work to their advantage, and create engaged, positive, high-performing cultures that inspire lifetime loyalty from their employees – currently or formerly employed. Lee shares key principles of creating a company to return to and stories that leaders can put to use right away to create a more positive and productive workplace. Lee is the author of the upcoming book The Boomerang Principle: Inspiring Lifetime Employee Loyalty (April, 2017 Routledge) and the recent Millennials & Management: The Essential Guide to Making It Work at Work. She is a sought-after speaker where she shows leaders how to create the best possible workplace culture and talent brands so that their best employees with Boomerang, perhaps returning for a second tour of duty, becoming strong business partners, or referring customers and future employees. The founder and CEO of Double Forte, Lee is a recognized Communication Strategist known for her practical solutions to big problems. Host: Jo Dodds

Mon, January 16, 2017

Show #190: Strengthening Organisational Outcomes by Continuous Listening

Special Guests: David Evans and Alistair Aitchison, Founding Partners of Emenex Employees are more willing than ever to share their opinions at work. Their collective voice can be a powerful competitive advantage, helping organisations make better-informed decisions and take better associated actions. Technology now allows us to translate the voice of the employee into actionable insights that help create a more engaged, productive and satisfied workforce. Expanding listening methods and going beyond the annual survey can significantly amplify these benefits. This show reflects upon the recent joint seminar that Emenex facilitated with Engage for Success, hosted by and featuring IBM Kenexa's most recent research, Employee Voice case studies and gained significant insights into where organisations currently sit regarding Employee Voice through the delegate feedback about their plans for the future. Join us as David and Alistair will present an overview of the seminar and share the insights that they gained on the day. Emenex - a consulting firm specialising in the development of leadership behaviours at every level - its effect upon employee engagement and the corresponding contribution to the success of organisations. Emenex is a UK Business partner of IBM Kenexa and its Employee Voice solutions. David Evans - has 30 years experience in consulting engineering and business management and is a founding partner of Emenex. Alistair Aitchison - has 30 years experience in marketing, sales and business management and is also a foundation partner and senior consultant with Emenex. Host: Jo Moffatt

Mon, January 09, 2017

Show #189: Employer Branding to Improve and Sustain Employee Engagement

Special Guest: Natasha Davis Branding is an essential component to any business in any industry. Without cohesive and effective branding the company will face many challenges. One of those key challenges will be attracting, retaining and engaging employees. A recent Ragan Survey revealed that poorly branded companies in the top 3 industries experienced high turnover rates. Join us as we discuss the 3 most valuable types of branding every company will need to achieve when focused on improving and sustaining employee engagement. Natasha, authored and published her first book “Get Grounded; Stay Grounded” to educate individuals on how to achieve personal branding and development. She published her 2nd book “Unleash Your Millionaire Mindset and Build your Brand” to educate business owners on how to achieve professional branding and business growth. Over the past 10 years, Natasha has gained recognition as the Executive Professional & Entrepreneur of the Year , noted as one of the 40 under 40 Movers and Shakers in Business by Career Magazine. Presented with recognition as a “Woman of Outstanding Leadership in Business” by the International Women’s Leadership Association and awarded by the USIEC with the “2013 Georgia Excellence Award in Marketing”. Through her branding bootcamps, keynotes, talks, training and consulting, Natasha helps companies strategically achieve and retain profitable visual branding, auditory branding and emotional branding. View full details about Natasha on www.NatashaDavisVisionary.com Host: Jo Dodds

Mon, December 19, 2016

Show #188: Engagement Starts With You - How To Be An Engaging Leader or Manager

Special Guest: Chris Cooper, Founder of Business Elevation, Speaker, Coach, Consultant Author and Broadcaster Today the best organisational leaders appreciate how essential ‘Employee Engagement’ is to productivity. In fact, research has concluded that highly engaged people generate 43% more revenue. Join us as Chris shares how, in order to achieve greater employee engagement and personal success, we must all take responsibility for becoming more engaging as leaders and managers. We must all become more to achieve more! His belief is that an essential place to look for greater engagement and productivity is to take a very good look at where we can improve ourselves. By increasing our personal engagement we are more able to build engagement amongst others, even in the most challenging situations. Chris shares key principles, advice and memorable stories about increasing your personal engagement drawn from extensive research and experience with international business experts, high achievers and organizations. Information that will help you in your pursuit of greater business results! Chris helps leaders and teams to elevate the performance of their businesses, people and themselves through consultancy, masterclasses, coaching, interviewing, speaking and broadcasting. He has hosted the 'Business Elevation Radio Show (Be More. Achieve More)' on Voice America for 5 years, accessed monthly in over 50 countries which has given him unusual access to high achievers and leading business and self development best practice. For more information on Chris Cooper Business Elevation Host: Jo Moffatt

Mon, December 12, 2016

Show #187: The Engage for Success Local Thought and Action Groups

Special Guest: Anne Wilsdon, Community Director secondee, Engage for Success Our original guest for today is ill so Anne stepped into the breach to update us on the local Thought and Action Groups (TAGs) and how they've developed this year during her secondment as Community Director. We talk about Anne's experience as a secondee with the movement as she is on the brink of returning to her employer, the new groups that have started in 2016, growing our reach as far as Scotland and Jersey, some of the events that we've run and our final event of the year - our thank you to our supporters. Host: Jo Dodds

Mon, December 05, 2016

Show #186: Digital and Social Tools to Aid Employee Engagement

Special Guests: Jo Dodds & Jo Moffatt As our latest guest had a family emergency and couldn't join us, we (Jo & Jo - yes, you do have to be called Jo to host our show!) decided to do a joint show at short notice. Join us as we discuss the use of digital and social tech to help with employee engagement within organisations, particularly relating to the four enablers and with a passing mention of a number of previous guests on the show!   Host: Jo Moffatt & Jo Dodds!

Mon, November 28, 2016

Show 185: The Lawn Tennis Association: Embedding Values & Engaging Colleagues

Special Guest: Beth Stallwood, Head of Colleague Talent and Engagement, Lawn Tennis Association With a mission to get more people playing tennis, more often, the last 18 months has seen the LTA launch a new strategy and a set of values at the heart of 'how we do things around here'. The LTA has taken colleagues beyond the fanfare and bunting of a launch, with the goal of embedding behaviours in everything they do. Colleague engagement is key to delivering the strategy as the organisation implements its ambitious plans. The LTA has a diverse workforce ranging from the sports experts (the tracksuits) to those in corporate professions (the suits) and with almost 60% of employees being Gen Y / Millennial there are a range of aspects and styles to consider. Join us as Beth explains the first year of their journey towards embedding values and how they have utilised employee engagement to help make great things happen. With experience in people development roles in financial services and the public sector, as Olympic fever started to heat up, Beth headed to the world of sports to British Tennis in 2010. As Head of Colleague Talent & Development, Beth leads on recruitment, training, talent development and engagement of employees (not tennis players!). Beth is fascinated with generations at work, is passionate about facilitating colleague led action and aims to provide simple, practical solutions that engage and enable colleagues to do great work. Host: Jo Dodds

Mon, November 21, 2016

Show #184: Another Way - a Song to Inspire Better Management Performance

Special Guest: Martin Reddington, Director of Martin Reddington Associates Formerly Global Programme Director, HR Transformation, at Cable & Wireless, Martin now blends academic research with consultancy. His doctoral thesis examined the perceptions of managers towards technology-mediated HR, which has informed his more recent work on new approaches to facilitating dynamic conversations that support organisational change. Over the past 5 years Martin has published several books and academic articles. His forthcoming eBook explores the recipes for sustained high performance. In the book, one of the topics explored is the ‘7 deadly sins of management’ – how managers can inhibit or destroy engagement and performance through inappropriate attitudes and behaviours.  "We were so intrigued by this concept (which we picked up from looking at work by Prof Julian Birkinshaw) that we commissioned a song, released on 27 May 2016. It is hoped that a new song, Another Way (Chasing Down Those 7 Deadly Sins) will shine a light on the ever present challenge to chase down the 7 deadly sins of management. It is available on the main digital platforms and an excerpt of the song can be found on Martin's website. Dr Martin Reddington, an Academic Fellow of the Chartered Institute of Personnel and Development (CIPD), and a part time lecturer at the University of Dundee, was inspired to commission the work to 'bring to life' some of the most important and difficult challenges affecting workforce performance - the relationships between managers and their teams. Join us as we discussed the song and the ‘7 deadly sins of management’ – how managers can inhibit or destroy engagement and performance through inappropriate attitudes and behaviours.  Host: Jo Moffatt

Mon, November 14, 2016

Show #183: Supporting New Parents in the Workplace to Retain and Develop Talent

Special Guest: Dan Godsall, Managing Director, WOMBA Join us as we talk about the challenges and opportunities that arise during the transition from childless professional to working parent, for parents and for companies, and how a more thoughtful and supportive approach to new parents will help businesses increase retain and develop talent and increase gender balance. Formerly a Managing Director at one of the UK's largest retail banks, Dan Godsall quit his corporate career in 2014 to take some time out as a stay-at-home day to his then six month old son, Jesse. It was through this experience that Dan developed his passion for supporting working parents. Today Dan is the founder of WOMBA, a training and coaching consultancy that works with organisations to improve the experience of new parents who are transitioning out of and back into the work place. WOMBA believes that becoming a parent doesn't need to mean the end of a promising career, and instead is a unique development opportunity that can be career enhancing. Host: Jo Dodds

Mon, November 07, 2016

Show #182: The Shift to Agile Performance Management

Special Guest: Rob Catalano, Co-Founder at WorkTango Rob Catalano is passionate about helping companies succeed by leveraging technology to make employees successful. He is the co-founder of WorkTango – a platform that helps companies and managers set frequent goals and enable continuous feedback that drives employee performance and engagement. This discussion is focused on the future of performance management in today’s robust and changing workforce. Join us to discuss why traditional annual performance management processes do not seem to be working and how they are being replaced by new agile practices. We will discuss what agile performance management is, why it’s different, why it is important and what considerations companies must make to make it successful. Host: Jo Moffatt

Mon, October 31, 2016

Show #181: The Cost of Low Employee Engagement

Special Guest: Warren Fauvel, Founder and CEO, Nudjed Modern businesses are increasingly run through numbers, following the famous phrase: "What gets measured gets optimised". But how do you begin to set targets for Staff Engagement when even HR teams struggle to define what "engagement" means? Join us as we discuss the challenges and opportunities created when organisations begin to quantify the value of staff engagement (or lack thereof). Discussing the impact it can have from board-room, to shop floor and the kinds of initiatives that can be used to create an impact. Warren is founder and CEO of Nudjed, a disruptive health technology business who work organisations like the NHS to optimise health and wellbeing interventions. An international award winning creative director, Warren set up his first business aged just 22, and has worked with the likes of Google and Virgin Media as a consultant. Warren's work has won several significant awards including the SXSWi Bootstrap Award (2011). Host: Jo Dodds

Mon, October 24, 2016

Show #180: The Connections Between Stress, Anxiety, Mental Health, Resilie

Special Guest: Piers Bishop, co-founder of WeThrive. Stress of every kind is on the rise, with several million cases of anxiety alone in the UK every year at a cost to business of about £30 Billion. But the medical effects of stress are just the most visible aspect of the problem, because in every organisation there is a great deal going on that never surfaces as a medical diagnosis, but ‘just’ causes unhappiness, retention problems, productivity gaps and, of course, low engagement. At the same time, companies put time and money into initiatives aimed at making people happier, from mindfulness sessions to yoga, free fruit and evenings in the pub, but the people who take most advantage of these are generally the ones who are more fit and motivated in the first place. The best way round this muddle is to connect the various pieces of the puzzle into a whole picture, get upstream of the problem and set about making the organisation inherently healthy, so it doesn't stress people and make them ill in the first place. There is also free white paper on this - A practical 8-point guide to stress, anxiety, mental health, resilience and wellbeing for HR Directors, available from WeThrive, together with other engagement resources. It makes a good read to accompany this E4S radio programme, and you can also use it to make the case for having someone responsible for health and wellbeing at board level. Link for the white paper - employee engagement resources Join us as we discuss how companies can go about making their organisation inherently healthy, so it doesn't stress people and make them ill in the first place. Host: Jo Moffatt

Mon, October 17, 2016

Show #179: Engage by Design - the Live Show!

Special Guests: We don’t know who yet – as you will see… This is our 2017 Conference - Engage by Design and we bring you a show made up of live interviews from the speakers and delegates. Join us as we offer up our thoughts, learnings and observations from the day. Hosts: Jo Moffatt and Jo Dodds

Mon, October 10, 2016

Show #178: Neuroscience for Organisational Change

Special Guest: Hilary Scarlett - speaker, consultant, author and Director of Scarlett & Grey Work has changed hugely but our brains have not: our brains think they are still out on the savannah. And there’s the challenge. We are trying to get the best out of brains that are not designed to work in the 21st century workplace. Although neuroscience is still in its infancy, it is already providing significant insights into people, teams and organisations. It brings to light what enables us to be focused, to learn and to perform at our best, especially during times of change and uncertainty. Part of its appeal is that it resonates with people’s experience: it explains why our brains find constant change difficult and distracting. It also underpins the intuitions of good leaders: for example, that having a good relationship with a line manager is not just ‘nice to have’ but enables us to think and work better. It is also relatively easy to apply as neuroscience does not require a revolution in how we work: it provides a new lens through which to look at people and understand their behaviour. It enables us to work effectively: by understanding our brains, we can work with the physiology, not fight it. Join us as we discuss Hilary's book Neuroscience for Organizational Change – an evidence-based practical guide to managing change and why all of us will benefit from understanding our brains a little bit better. Host: Jo Moffatt

Mon, October 03, 2016

Radio Show #177: PeopleShock Why People Matter More Than Ever in the Digital Era

Special Guest: Tema Frank Best-selling author, international speaker and consultant, Tema Frank has over three decades’ experience in business & marketing strategy, usability testing, and customer experience improvement. She started using the Internet for e-mail in 1991 and put up her first website in 1995. She’s been immersed in the web world ever since. In her latest book, PeopleShock: Why People Matter More Than Ever in the Digital Era & How That Changes Business, Tema (pronounced like Emma!) says that as business becomes more automated and standardised that "people are the only way  you can really differentiate your offerings". Join us as we talk about Tema's thoughts about how businesses can respond to the digital era. Host: Jo Dodds

Mon, September 26, 2016

Show #176: Reducing Stress to Shift Performance Measures and Impact Engagement

Special Guest: Neville Pritchard, CEO of HR in Flow Ltd Neville has worked in the field of HR across four decades. He has a unique view and understanding of leading transformation through people. Working globally across a number of industries and sectors for the past ten years he has developed a new vision of HR driven by choice and organisation intent. He was previously in senior HR and L&D management roles with Barclays, Abbey National and Legal & General and he is incredibly passionate about workplace welfare and ‘flow.’ He has realised that by reducing stress in the workplace there is a resultant impact on levels of engagement and the hard measures such as productivity, attrition, absence and performance. Levels of internal trust also improve with further consequential efficiencies being achieved. His experience of working with teams internationally in both private and public sectors across a number of industries has enabled him to develop a range of unique approaches and solutions to raise capabilities, performance engagement and impact from HR and people support roles. Teams that he and his colleagues have worked with have won 24 industry awards with six and seven figure savings along with productivity levels and employee engagement scores increasing by up to 15%. Join us as Neville shares his experience of the focus on reducing stress to shift performance measures and the resulting impact on engagement. Host: Jo Dodds Listen live here (and archived)

Mon, September 19, 2016

Show #175: What Can We Learn About Engagement From a Handshake?

Special Guest: Scott Gould, Engagement Consultant and Creator of 'The Engaging Method' Join us as we discuss what we can learn about engagement from a handshake, and how to progress through the three levels of engagement to create the highest level of connection between people and organisations. Scott is a management consultant specialising in stakeholder engagement, an area he has worked in for 17 years domestically and internationally. He was formerly a church minister, which is where he formed his belief that the best engagement is shared meaning and passions. Simply put, Scott believes that the way we engage with each other with a handshake is a picture for how we interact and engage with any person, organisation, idea or product, and he has turned that idea into a unified theory of engagement. Aside from his consulting, Scott formerly co-founded the popular Like Minds series of conferences, was a post-graduate lecturer, and presents as a professional speaker. His clients have included Visit Finland, F&W Media, Microsoft and the Church of England. He writes at www.scottgould.me Host: Jo Moffatt

Mon, September 12, 2016

Show #174: Mindfulness at Work to Sustain High Performance

Special Guest: Kirit Kishan, Founder of One of a Mind Kirit founded One of a Mind to help growing organisations with a people strategy and HR solutions that are focused on sustaining culture. Kirit also works with individuals to help achieve balance and sustain energy. Kirit discovered mindfulness during a bout of low energy. Although she was having the time of her life at work, she started to experience the strain of sprinting a marathon whilst working in a rapidly growing company for many years. Practising mindfulness helped her to raise her energy levels and in a nutshell, it changed her life. With her experience at a high growth company and background in organisational culture, she knew the profound effect that mindfulness could have for organisations. Kirit went on to train to teach mindfulness at Bangor University and now offers mindfulness training and integration of mindfulness into organisations’ culture. Join us as we discuss how mindfulness is a unique tool that helps to sustain energy, increase focus and awareness, lead consciously, reduce stress levels, regain balance and overall sustain high performance. Host: Jo Moffatt

Mon, September 05, 2016

Show #173: Engage by Design - this Year's Engage for Success Conference

Special Guest: Cathy Brown, Exec Director of Engage for Success After a very successful conference with the theme of 'Engage or Bust' in October 2015, we're all set for another of our, now annual, conferences on 17 October. This time the theme is 'Engage by Design'. Join us as we discuss the highlights of last year's conference whilst very much looking forward to this year's, with some great speakers and sponsors already confirmed. Host: Jo Moffatt

Mon, August 22, 2016

Show #172: Evidence Based Employee Engagement?

Special Guest: Dr. Richard MacKinnon, Insight Director, The Future Work Centre. Dr. Richard A. MacKinnon is a chartered psychologist and Insight Director of The Future Work Centre. Richard has over 16 years of experience as a practitioner, working in areas as diverse as employee wellbeing and stress, psychometric assessment, coaching and leadership development and employee research. He has worked across a variety of sectors, in the UK and Ireland. The Future Work Centre was established to raise the profile of evidence-based practice in the workplace, to help the general public “think like a scientist”, to counter organisational myths and fads and help organisations make better, evidence-based decisions. We research topics of relevance to organisations and have recently turned our attention to the impact of email on employees, the relevance of the concept of ‘employee engagement’ and the value of the annual performance appraisal. Join us as we discuss what it means to be ‘evidence-based’ at work and using employee engagement as an example, use this perspective to call into question some of the truisms that exist about engagement. Host: Jo Dodds

Mon, August 15, 2016

Show #171: Engagement is an Outcome, Not a Process

Special Guest: Alice Beveridge, Director and Motivational Speaker at Tree of Knowledge Engagement is repeatedly hailed the number one challenge for businesses when it comes to employees. However the majority of employee engagement programs fail. Why is this? Because engagement is an outcome, not a process, that’s why! Alice gives an insight into the range of factors that impact not just employee engagement, but personal engagement and wellbeing. Alice has created and developed multiple programs and workshops based around emotional intelligence, relationships, engagement and success for a wide range of clients across many sectors. Alice is a positive psychologist delivering training, consultation, programs, workshops and keynotes around mindset, motivation and leadership, specialising in the theoretical and applied basis of engagement. She has delivered sessions in the private, public and third sector for clients including Harvey Nichols, Sellafield, Lakeland, Aker Solutions, Proserv, Oil and Gas UK, Blackwood Housing Association and Network Rail. Host: Jo Dodds

Mon, August 08, 2016

Show #170 Can we stop talking about employee engagement?

Special Guest: Adrian Swinscoe, Customer Engagement, Experience and Service Consultant, Speaker and Author Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses for 20 years. He has previously worked with Shell, FT and The Economist Group and has advised and consulted to numerous large and smaller businesses helping them engage with their customers, build their customer retention and improve their service and customer experience. Adrian is a huge fan of organisations that do great things for their customers and their people. He enjoys using research, stories and human insights to help create change and better results for his clients. Overall, he’s a lover of simplicity and an advocate of the human touch with some really useful technology thrown in. Adrian has an MBA from Cass Business School, City University as well as an MA in Economics. He’s also recently published a new book: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing (Pearson). Join us as we ask "Is it time to stop talking about employee engagement?" Host: Jo Moffatt

Mon, August 01, 2016

Show #169: Beyond 'Engagement'

Special Guest: Charrise McCrorey and David Firth of The CoQuora Project Working together in The CoQuora Project, Charrise McCrorey and David Firth are committed to deepening engagement around what matters in all aspects of society - communities, education and healthcare as well as in commercial organisations. In this episode, we take a provocative stance, asking us all to upgrade what we mean by ‘engagement’ and to discover what ‘beyond engagement’ might look like. We believe that there are in fact only two levels of engagement. Anything below this is not actually ‘engagement'. We assert that there is no such thing as a low level of engagement or a high level of disengagement. If you have what we commonly refer to as a low level of engagement, you’ve stopped talking about engagement. Join us as we explore with listeners the two authentic levels of engagement and how leaders of today can create that for themselves, their teams and their organisations. Host: Jo Moffatt

Mon, July 25, 2016

Show #168: The Healthy Back Programme

Special Guest: Dr. Ned Hartfiel, founder and director of Healthy Back Programme Ltd in the UK Dr. Ned Hartfiel’s innovative PhD research introduced a yoga programme for National Health Service (NHS) staff in the UK. The NHS employees who participated in his 8 week programme not only had signficantly less back pain and improved wellbeing than a control group, but the employees also had far fewer sickness absence days. As a result, the Healthy Back Programme continues to be implemented in the National Health Service, as well as in local government and in private companies. Recently, Ned presented his research at the House of Lords in British Parliament, as the NHS is now considering more widespread implementation of yoga-based programmes. Join us as we discuss the Healthy Back Programme. Host: Jo Moffatt

Mon, July 18, 2016

Show #167: Unlocking the Secrets of Employee Engagement

Special Guest: Nupur Mallick, Director HR, Tata Consultancy Services – UK & Ireland Nupur has been with Tata Consultancy Services (TCS) for 19 years and in December 2005 she was appointed HR Director for UK & Ireland. In this role Nupur is responsible for the end to end HR function for over 11,000 employees from 50 nationalities. Join us as we discuss how Tata Consultancy Services are engaging their employees around the world. Host: Jo Dodds

Mon, July 11, 2016

Show #166: An Engaging Leader is a Flexible Leader

Special Guest: Mark Huggins, Owner and Managing Director of Mark Huggins Coaching and Corporate Drama We explore the research by Towers Watson, Gallup (and others), which shows that creating an actively engaged workforce requires agile and flexible leadership strategies, objectives and behaviours. What is this elusive ‘Leadership Dance’ that you never see on Strictly Come Dancing? Our conversation explores how effective, dynamic and engaging leaders are those who know how to assess their people’s ‘skill/will’ and how to then deploy the appropriate leader/coach/manager style of leadership. This is where so many leaders go wrong (unintentionally) and the results can be catastrophic for their teams and their business/organisation. Mark Huggins is the owner and Managing Director of Corporate Drama, the dramatically different training company. The Corporate Drama team helps business people learn the behaviours and relationship skills to create the very best places to work. Join us as we discuss how creating an actively engaged workforce requires agile and flexible leadership strategies, objectives and behaviours. Host: Jo Dodds

Mon, July 04, 2016

Show #165: Leading Innovation, Creativity and Enterprise

Guest: Peter Cook, Leader of Academy of Rock Peter’s latest book Leading Innovation, Creativity and Enterprise draws upon cutting edge research from academia but expresses it clearly and concisely for the busy person seeing practical inspiration. It features numerous case examples from companies such as Virgin, Pfizer, Roche and Fuji Film Join us as we discuss what the roots are of creativity and imagination and how we can create the physiological and mental states under which creativity happens naturally rather than having to reply on creative thinking tools. We also talk about what kind of leadership is required to make creativity and innovation business as usual behaviours in your enterprise and what are the most effective and reliable recipes for team based creativity. And Peter will share his thoughts on how to produce and lead creative teams, as well as build an innovative company culture. Peter Cook leads Human Dynamics, offering Business and Organisation Development. He also delivers keynotes around the world that blend business intelligence with parallel lessons from music via The Academy of Rock. Author of and contributor to eleven books on business leadership, acclaimed by Tom Peters, Professors Charles Handy, Adrian Furnham and Harvey Goldsmith CBE. His three passions are science, business and music, having led innovation teams for 18 years to develop life-saving drugs  including the first treatments for AIDS, Herpes and the development of Human Insulin. 18 years in academia and 18 + years running his businesses. All his life since the age of four playing music. Host: Cathy Brown

Mon, June 27, 2016

Show #164: Journey into the Circus of the Mind

Special Guest: Tom Griffin, Behavioural Strategist and Storyteller from The 4th Wave Thanks to advances, in the science of human behaviour we now know more about how we human beings work than we ever did before. These insights have accelerated significantly over the last couple of decades and begin to unlock for us the secrets contained in the circus of our minds. Place this alongside a definition of communication that believes effective communication is not what is said but what is heard and believed and that great communication is defined by what people actually do as result, and fascinating new possibilities begin to appear. All of this happens in the Circus of the Mind. The question really is: are you coming along for the ride? Host: Jo Moffatt

Mon, June 20, 2016

Show 163: The Death of the Annual Engagement Survey

Special Guest: Peter Wilde, Managing Director and Founder at Employee Research Much like with the annual appraisal, there are clarion calls for wholesale changes in how organisations listen to their people.   In the digital world, waiting isn't an option. With tech-savvy Gen Y now the largest group in the workforce, people are expecting instant feedback on their performance and their opinions. The question is how do you stop ‘instant’ meaning trivial, useless or even damaging?   What’s best for an organisation? Where is the sweet spot between an engagement survey every two years and having to hit a smiley or a frown on your way out of the office? This session will examine the current techniques, where they work (and don’t) and how people can find the perfect balance for their organisation. Since graduating in psychology from Manchester University fifteen years ago, Peter has worked solely as an employee engagement specialist. As part of the engagement team at Ipsos MORI, he conducted global projects for a range of organisations and was fortunate enough to work internationally with the UK's best known pollster, Sir Robert Worcester. In 2004, Peter joined UBS, a move which saw him take on the role of overseeing engagement research globally. He developed a centre of excellence within the organisation and his ‘employee lifecycle’ research model is now implemented across the Firm. Peter brings a deep understanding of engagement, employee research and human capital. Join us as we discuss 'the death of the annual engagement survey'. Host: Jo Dodds

Mon, June 13, 2016

Show #162: Collective Intelligence in Organisations

Special Guest: Michael Silverman, Managing Director of Silverman Research Michael is a psychologist and opinion research specialist, whose specific interest focuses on Social Collective Intelligence. Before establishing Silverman Research in 2010, he worked in academia, commercial research and in-house at Unilever as the Head of Employee Insight. Silverman Research conducts research on behalf of some of the world’s biggest organisations, collecting opinions from employees and consumers. In the last ten years there has been an explosion in both research and interest in Collective Intelligence. The main reason for this burst of enthusiasm is the rapid advance of social and digital technologies in both business and in the public sphere. These changes reflect the rise of a new era for Collective Intelligence, one that is able to fully take advantage of both the increasing interconnectivity between people and also the increasing computing and storage capabilities of advanced information and communication technologies. First we talk about Collective Intelligence in general terms – what it is, how it is defined, the impact of social and digital technologies and how organisations are using it to address a variety of business issues – including employee engagement. Then we discuss the various challenges to overcome in designing and using Collective Intelligence tools in an organisational context. Host: Jo Dodds

Mon, June 06, 2016

Show #161: Using Time & Attendance Solutions to Support Employee Engagement

Special Guest: Richard Manby, UK Managing Director of Bodet Ltd Richard Manby is the UK Managing Director for Bodet Ltd, the European leaders in Time Management. Richard is passionate about helping organisations find the right Time and Attendance Solution for their specific needs, and ensuring such companies are able to use them to support their employee engagement strategies. Historically, Time and Attendance Systems have been viewed as something which might have a negative effect on employee engagement, or at the very least, do nothing to further it. Richard will be discussing how the latest hardware and software technology in this field can provide a solution far and ahead of traditional clocking in systems. With smart terminals offering communication capabilities, and additional software functions such as employee self-service, now is the time to consider furthering your engagement efforts by taking advantage of the very latest Time and Attendance Solutions. Join us as we discuss how modern time and attendance solutions can help to support employee engagement strategies. Host: Jo Moffatt

Mon, May 23, 2016

Show #160: Engaging Employees with Corporate Social Responsibility

Special Guest: Ejaz Rashid, Founder and CEO if GivingForce and Marianne Hughes, Head of Client Engagement at GivingForce As corporations face pressure to demonstrate positive impact on society, how can we increase employee engagement with Corporate Social Responsibility? Join us for this discussion to uncover why employee engagement with the community is beneficial and how to maximise these benefits. Ejaz Rashid is the Founder and CEO of GivingForce, the corporate employee engagement portal. Marianne Hughes is Head of Client Engagement at GivingForce.  GivingForce helps to grow and measure employee engagement with charitable activities such as volunteering, payroll giving, matching and corporate donations.  Host: Jo Dodds

Mon, May 16, 2016

Show #159: Employee Engagement Explored in Five Different Spheres

Special Guest: Jasmine Gartner Jasmine Gartner is a trainer and speaker on employee engagement, the Information & consultation regulations, unconscious bias, and diversity and inclusion. She has trained and spoken in the private, public and third sectors. Her clients include BP, Amey, B&Q, PepsiCo, CBI, Harper Collins, Three, and Orange. She is the author of Employee Engagement: a little book of Big Ideas and writes for HRZone. In the current business climate, it is becoming increasingly clear that engaging your workforce is an essential component of productivity and profitability. In her book, Jasmine outlines best practice, as well as the pitfalls of engagement and how to address them. But what exactly is engagement? Employee Engagement introduces the idea that engagement has to be explored in five different spheres: the company, the work of the individual, the team, the network and society. Employee Engagement is based on many conversations with managers, HR professionals, and staff. It’s a little book of big ideas – and hopefully, it is the beginning of many more conversations. Join us as we discussed the five spheres that have to be explored in relation to employee engagement. Host: Jo Dodds

Mon, May 09, 2016

Show #158: The Culture Builders: Leadership Strategies for Employee Performance

Special Guest: Jane Sparrow, culture expert and author of ‘The Culture Builders: Leadership Strategies for Employee Performance’. Every organisation has people who work hard, extremely hard. But how many of these people show up tired, emotional, stressed, undernourished and distracted? The most successful organisations are full of people who consistently bring the best of themselves to everything they do at work. These organisations know that they need to work on large culture/engagement approaches but also equip individuals to perform at their best. This is much more than an annual leadership programme or ‘wellness’ ­mental health roadshows, subsidised gym memberships, nutritional advice etc. We have to help people with attitudes towards personal growth, emotional and physiological management, personal motivation, aptitude to retain focus and more, so that they can be match-fit and totally able to be engaged. Join us as Jane Sparrow shares her experience, real stories and refreshing perspective on this whole area linked directly to company performance. Jane is author of The Culture Builders; Leadership Strategies for Employee Performance and an expert in all things culture and performance related. She works with clients across the world including major banks, media companies, Education establishments, Healthcare companies, government departments and charities. UKTV, Warburtons, BBC WorldWide, British Gas, Kings College and Coloplast are just a few of the organisations she has worked with. She’s also a contributor to many business schools including Henley Management College and is regularly published as a thought-leader in culture, performance and change related aspects. Host: Jo Moffatt

Mon, April 25, 2016

Show #157: Lack of Investment & Strategic Focus by Corporates

Special Guest: Emma Bridger, Managing Director at People Lab According to People Lab’s report: ‘Spotlight On the Employee Engagement Profession’, over half (53 per cent) of UK organisations do not measure the impact of employee engagement, citing barriers such as line managers and senior leadership’s lack of priority as major barriers to success. Join us as we discuss the six recommendations made in the report to help organisations be smarter in their approach to employee engagement. Emma Bridger is of of the UK’s leading employee engagement experts. Emma believes work doesn’t need to be a miserable experience. In fact everyone benefits from an engaged, happy workforce: the people that work there, the company, their customers and society. She’s passionate about working with companies to create great places to work, which is why she set up People Lab, to try to eliminate the Sunday night blues!

Mon, April 18, 2016

Show #156: Employee Engagement Confusion Reigns at the Top

Special Guest: Jane Sunley, business author and CEO of employee engagement specialists, Purple Cubed Employee engagement: a subject of much debate, confusion and occasionally, derision. Ambiguous. Over-complicated. Siloed. Yet, consistently executed in the right way and combined with enablement and empowerment, it’s a sure-fire way to achieve competitive advantage and business success. Many businesses, however, are still overcomplicating the ‘people stuff’, at the heart of which engagement, enablement and empowerment lies. In a volatile, uncertain, complex and ambiguous climate, many are still fighting to keep their heads above water; implementing ‘tick box strategies’; ‘running initiatives’ in isolation and consigning much needed action to the ‘too difficult box’. Engagement is not dealt with via a survey, having a lovely office environment or some great benefits. It’s a way of life, an all encompassing, on-going blueprint for 21st Century business says today’s guest, Jane Sunley. With experience as a CEO, employer and expert in employee engagement, Jane will be sharing her views on why so many businesses still fail to get engagement right. She will be revealing some of the more startling findings from Purple Cubed’s recent study of C-Suite leaders and employees from across the UK and providing her thoughts on where businesses should focus their people strategies. Host: Jo Dodds

Mon, April 11, 2016

Show #155: Measuring the Value of Employee Engagement

Special Guest: Andy Campbell, HCM Strategy Director for Oracle EMEA Oracle’s Simply Talent: A Western European Perspective study reveals that many Western European countries still have some way to go in terms of effectively measuring employee engagement and its impact on performance. As competition for skilled workers continues to get fiercer, organisations that cannot keep their top performers engaged and motivated risk losing them to competitors. Join us as we discuss the findings from the study: how valuable employee engagement is to employers, how it is currently being measured, and how companies can make employee engagement a competitive differentiator. Andy Campbell has been at Oracle for 18 years. In his current position as HCM Strategy Director for Oracle EMEA he leads the research and thought leadership activities associated with Oracle’s HCM Cloud propositions. He combines this role with active engagement with customer executive teams that are looking to the embrace the significant opportunities that are enabled by such capabilities. In his previous positions he has been responsible for the successful delivery of major business transformation programmes in a variety of industries in both public and private sectors, leading significant multi-disciplinary teams. He has substantial experience of the effective deployment of leading edge technology to address significant business problems and opportunities. Host: Jo Moffatt

Mon, April 04, 2016

Show #154: Happiness vs Motivation

Special Guest: Eamon Tuhami of Motivii.com Join us as we discuss what's more important happiness or motivation? Happiness and motivation are linked, they are both important. But happiness and what impacts it is a much more complex issue. The system of levers that affect motivation is a bit more clear cut, so it’s simpler for all of us as individuals or organisations to concentrate on the things that motivate, rather than figuring out what will truly make someone happy in that particular moment. We discuss why Motivii focuses on motivation. Because if we can improve it, then we improve happiness, engagement, fulfillment and everything else that you feel once you have achieved something. Eamon is a digital entrepreneur and angel investor. He’s the CEO of Motivii, an engagement platform that uses data to make work better. Launched in early 2015, Motivii strives to improve motivation and drive engagement in organisations across the world through understanding what motivates individuals and helping them communicate better. Managers receive personalised insight on their own team while senior management get access to powerful anonymised People Analytics, surfacing insights into the whole organisations’s motivation and ways to improve it. Eamon’s track record includes helping launch Experian’s Consumer Division and growing it into a £100million business and agreeing the first big advertising deal with Facebook in the UK. Eamon has created and run multiple agencies, working with AOL, WGSN, Wonga or VisualDNA. He’s an investor and mentor in a number of London startup businesses including Glisser, Zzish or Driftrock. Host: Jo Moffatt

Mon, March 21, 2016

Show #153: Whole Life Engagement is the Missing Link to Employee Engagement

Guest: Mike Greatwood, CEO, thedreammanagerprogram.com Mike Greatwood as an experienced business leader, engager of people, buyer of services, and as CEO of an engagement coaching provider that actually does make a difference. He will share his views on how to get people truly engaged, and how employers can actually make a difference and reap the benefits… Host: Jo Dodds

Mon, March 14, 2016

Show #152: The Link Between Engagement, Recognition and Productivity

Guest: John McVeigh, President of OC Tanner The vast majority of business leaders recognise there is a correlation between engagement, recognition and productivity. In fact, according to a 2016 report by engagement experts, Purple Cubed, 70% of C-Suite members see a clear link between engagement and productivity. This is the virtuous circle at its best. Recognising your people impacts upon engagement. And when employees are engaged they are more productive. Positively, if put in place with proper rigour and measures, this cycle can be never ending; delivering continuous tangible results. Sadly though, very few organisations measure this connection; citing it ‘too difficult’ or lacking the tools to obtain the data. John is currently the President of O.C. Tanner International and is heavily involved in The World Presidents’ Organisation. He and his global team of great work experts have helped thousands of companies around the world design reward and recognition strategies, leadership training initiatives and employee engagement solutions to maximise performance and results. Join us as we talk about the link between engagement, recognition and productivity and explain how organisations can achieve great work by finding the perfect ERP formula. Host: Jo Moffatt

Mon, March 07, 2016

Show #151: Record Breaking Employee Engagement Increases

Guest: Anthony Burrows, Managing Partner of Intelligent Emotion. If you need some inspiration on how to take employee engagement to the next level in your business, listen to Anthony Burrows talk about how he and his team helped Allied Irish Bank deliver one of the biggest surges in employee engagement over a two-year period of any company in Europe ever, winning no less than 3 prestigious external awards in the last year. Prior to working with AIB, Anthony led the engagement agenda at RSA Insurance helping to take them from mediocre levels of engagement to world-class in just 3 years. And in the case of both AIB and RSA, the record-breaking engagement increases contributed to the significant turnaround of these businesses. Anthony is now a managing partner of a newly established internal communication, employee engagement and people change consultancy business called Intelligent Emotion. Host: Jo Dodds

Mon, February 29, 2016

Show #150: Engaging your Team to Increase Performance

Special Guest: Michelle Parry-Slater, Learning & Development Director at Kairos Learning Michelle spends her days incredibly excited about the possibilities available to everyone involved in workplace learning. Harnessing this energy, she heads up Kairos Modern Learning a specialist consultancy aimed at moving organisations away from old style ‘Injection Education’ traditional courses to embrace the best of digital, social and face to face. Focusing on practical solutions, using a variety of media channels and Kairos Modern Learning’s 3Rs approach, Michelle supports engagement and creativity in effective, efficient, and enjoyable everyday workplace learning. Alongside collaborations with universities, professionals and corporates such as the CIPD, BBC, and Tunstall Healthcare, Michelle also Tweets often, including a year-long campaign in 2015 tweeting daily at #NoPlasters with practical tips on how to make workplace learning better. That campaign is now being turned into an ebook. Engaging your team to increase performance: Michelle explores the suggestion that it is the shape of corporate life today that needs changing in order to get the best performance from teams. This starts with really knowing your team, with reviewing the basics of environment, permission and culture in your context, then embedding learning as everyday within your organisation. With a few twists in her view point, Michelle offers practical solutions to increase engagement through increased performance. Host: Jo Dodds

Mon, February 22, 2016

Show #149: Employee Engagement Must Be a Strategic Priority for Leaders

Special Guest: Tim Pointer, Founder of Starboard Thinking Engagement at the heart of an organisation’s strategy. In this radio interview, Tim Pointer argues that an engagement strategy requires a multi-stakeholder perspective; encompassing employees, customers, partners, investors and the community. For enabling engagement to take root and flourish, it must be owned as a strategic priority by leaders organisation-wide. Tim illustrates where this imperative has been grasped and had a measurable impact on organisational performance. As Global HR Director of Pentland Brands 2010-15, he led global people strategy across a portfolio of lifestyle and performance brands (including Canterbury, Speedo, Berghaus, Mitre, ellesse, Lacoste & Ted Baker).  Host: Jo Dodds

Mon, February 15, 2016

Show #148: Differentiating Happiness From True Engagement

Guest: Robert Ordever, People and Operations Director, O.C. Tanner One of the hottest topics in the HR and C-Suite circles since the advent of HR departments is the debate between employee engagement and employee happiness. Both are allegedly what every organisation wants to achieve because the benefits (productivity, loyalty and profitability to name but a few) can support booming business performance. Though a happy employee doesn’t necessarily mean a productive one. So in a world where budgets and resources are tight, should businesses focus on achieving just one? Are happiness and engagement mutually exclusive? With experience both as a senior HR professional and a supplier of engagement and recognition programmes, Robert Ordever will be joining us today to share his views on the subject and explaining his approach to balancing the need between improved employee engagement and his people’s needs for happiness. Robert Ordever joined O.C. Tanner in August 2014, as People and Operations Director. From luxury retail at Harrods to Premier League football at Fulham Football Club, Robert's operational and HR background has given him a real passion for creating a workplace culture that truly gets the best out of its teams. Robert holds Chartered Fellowship of the CIPD and has specialised in the field of Human Resources for over 16 years. Host: Jo Moffatt

Mon, February 08, 2016

Show #147: What It Means to Really Trust Employees at the Outset

Special Guest: Lucy Semmens, Director of Human Resources at Royal Horticultural Society Lucy loves enabling organisations to turn their visions into reality through developing and utilising the strengths and skills of their people. A traditional Yorkshire girl, she has worked in a range of industries from professional services, local government through to the very passionate and world changing sector of the not for profits. At the heart of her work is creating cultures where people are trusted but most importantly enabled, expected and engaged to deliver the very best work. This means bringing IT and people together so the what of work is clearly supported by the how. We will be talking about what it means to really trust employees at the outset, giving them the tools and technology to deliver their work and the impact this has on engagement and diversity. Host: Jo Moffatt

Mon, February 01, 2016

Show #146: How Disruption Is Leading to Intrapreneurship and Engagement

Special Guests: Gareth Bullen and Jamil Ahmed of the Centre for Enterprise Gareth Bullen and Jamil Ahmed work together at the Centre for Enterprise, helping organisations of all sizes increase engagement, performance, customer service and innovation through building energising, intrapreneurial cultures. Join us as we discuss how disruption is leading to the need for intrapreneurship and engagement and how intrapreneurship can help stop the most talented leaving your organisation.

Mon, January 25, 2016

Show#145: Creating a Mindful Organisation

Special Guest: Fi Haywood of Cafe Style Fi is the co-founder of the unique development and change method, Café Style Speed Training. Cafe Style method is designed around the Neuroscience of Play and is speeding up learning, staff engagement and change faster than traditional methods. With over 15 years’ experience in leadership and culture change, Fi brings her extensive knowledge and experience across different markets and sectors and a reputation for delivering highly inspirational, experiential and motivational messages in: Neuroscience of Play to Developing an Innovative CultureTransforming Leadership Through LanguageNeuroscience of EngagementCreating a Mindful OrganizationDeveloping a Creative Thinking Workforce Join us as we talk today about creating a mindful organisation. Host: Jo Moffatt

Mon, January 18, 2016

Show #144: Employee Engagement and Digital Technologies

Special Guest: Stewart Monk, Director of HCM Sales at Oracle Stewart is passionate about supporting HR’s technology goals of strategic insight, simplicity and employee engagement. Join us as we talk about employee engagement and the support for this via digital technologies – those here today and the near future. The millennial workforce in particular have expectations based on their constant use of consumer grade technology that this access will be in the workplace too, so what are the practical steps employers can make to engage via technology tools? Host: Jo Dodds

Mon, January 11, 2016

Show #143: Hacking Company Culture

Special Guest: Matt Partovi of Culturevist Hacking Company Culture. Culture change can be long, hard, and difficult to measure. Join us as we discuss specific actions organisations are taking to change the way they work. Host: Jo Dodds Listen Here (archive available)

Mon, January 04, 2016

Show #142: Engaging Sales Teams and Sales Professionals to Deliver Great Results

Susannah Couper shows sales managers how to unleash the full potential of their sales teams resulting in more motivated, focused and happier sales professionals. Susannah spent 22 years as a field sales person for large blue chips mainly within the services industry and understands the emotional roller coaster of high pressure selling intimately. She has been engaged in Coaching, Mentoring and Emotional Intelligence training for the past 7 years. Susannah is passionate about sharing her insights and knowledge and how so often sales people are making their jobs a lot more difficult than they need to be. The true success of all the external resources that businesses provide, is significantly dependent upon the willingness of the employee to use the resources.  True long lasting change can only come from personal choice. In order to make a personal choice, our egos need to discover the personal benefit or gain. The newly launched Sales MindSet Matters teaches and develops emotional intelligence (EQ) which has now become far more important in business that IQ. So much so that over 75% of Fortune 500 companies are already incorporating EQ training and reaping huge rewards. Host: Jo Moffatt

Mon, December 14, 2015

Show #141: Engage for Success Christmas Radio Show - Working in Harmony

The Engage for Success Radio Show has been running for almost three years now. We had a Christmas Show at the end of the first year we were broadcasting but not last year, so we are doing something special this year. This was inspired by a 'morris dancing team building event' that Cathy Brown's partner donated to us (Cathy is an avid morris dancer!). And during our first year we interviewed Andrea Callanan from Sing and Inspire, talking about how they use singing to engage employees and why it is such a great tool to build team relationships, improve communication and motivate staff. And they have kindly agreed to help us out with this festive show. We will spend an hour rehearsing a couple of Christmas songs, in harmony - no unison singing here! And then, after a short break, we will perform live on our radio show at 5.30pm!

Mon, December 07, 2015

Show #140: Recognition's Role in Employee Engagement

Special Guest: Maggie Pavlou, Founder of People Gauge Employee Engagement Software and HR Director of Parkdean Employee Engagement is not a dark art but if you get it right, it works like magic….especially where recognition is concerned! On this show, Maggie discusses all manners of recognition, from innovative recognition cafes, how to use a genuine ‘thank you’, effective formal recognition programmes and how it all links into Maslow’s ‘Hierarchy of Needs’. Recognition plays such an integral part in achieving greater levels of employee engagement: however you need to know what works well, where the gaps are, and which managers need support in managing their people effectively. Identifying these gaps, un-tapping the potential in your managers and embedding a culture of authentic, genuine praise and recognition is when the real magic takes place. Maggie Pavlou is an employee engagement specialist with a track record of achieving high levels of engagement within organisations and through taking clients through www.peoplegauge.com – a cloud based employee engagement survey based on Maslow’s ‘Hierarchy of Needs’. Host:Jo Moffatt

Mon, November 30, 2015

Show #139: Interview with Professor Vlatka Hlupic of The Management Shift

Special Guest: Professor Vlatka Hlupic, voted one of the HR Most Influential Thinkers of 2015. Join us for an interview with Vlatka as she shares her insights from her award-winning book “The  Management Shift: How to Harness the Power of People and Transform Your Organization for Sustainable Success”, one of Forbes’ top eight business books in 2014.  Her book advocates a new way of thinking and working to meet the needs of today’s technology-driven, knowledge-based businesses. It combines theory and practice in demonstrating how companies can make changes in their leadership styles to improve employee engagement, remove barriers to innovation and uncover the hidden strengths in people and their organisations. As an international thought leader and management consultant, Vlatka has worked with organisations globally to help them become more engaging, innovative and profitable. In this show, Vlatka will share her academic insights combined with practical experience related to the Why, the What and the How of The Management Shift.   Host: Jo Dodds

Mon, November 23, 2015

Show #138: The State of Employee Disengagement in the UK

Special Guest: Rob Catalano, Vice President, Global Expansion & Engagement, Achievers The most successful businesses are rooted in an engaged workforce, where employees are valued for their contributions. It seems simple, yet many companies are missing the mark when it comes to inspiring their employees. In a recent 2015 Workforce Report, The greatness gap: The state of employee disengagement, we asked UK employees for feedback about their workplace.  Rob Catalano is passionate about helping companies succeed – starting with their employees.  This show discusses the results from this recent survey, what’s missing at work for the employee, and actions HR professionals and business leaders can take today to start recognising their workforce and boosting engagement levels. Host: Jo Moffatt

Mon, November 16, 2015

Show #137: Social Engagement in the Non-Profit Sector

Special Guest: Julie Dodd, Digital Transformation Consultant – non-profit sector specialist, Author of The New Reality Digital technology has changed the way we live, but it has yet to fundamentally change the way that most not-profit sector organisations deliver their services and engage with their teams and customers. Join us as we discuss social engagement, or maybe the lack of it, in the non-profit sector. Host: Jo Dodds

Mon, November 09, 2015

Show #136 - The New Productivity Tool from Acas

Special Guest: Stewart Gee, Head of Information and Guidance at Acas Join us as we discuss the new Acas productivity tool. Host: Jo Moffatt

Mon, November 02, 2015

Show #135 - Inclusive Leadership, a powerful driver of engagement

Special Guest: Ian Dodds of Ian Dodds Consulting Inclusive Leadership is a powerful driver of engagement. In this radio show Dr Ian Dodds explains what it is and describe some illustrative stories of it in action and the success it delivered. Before becoming a consultant, Ian was Group Head of Organisational and People Development for ICI, then the largest chemicals company in the world, and a member of its Fine Chemicals Manufacturing Board. He is a regular speaker on international platforms on the Power of Inclusion, including improving the diversity of senior management. He is featured in Who’s Who ‘Business Leaders of the Millennium’ and is a Who’s Who Mentor and is an elected member of the NTL Institute of Applied Behavioural Science, the leading body in the world regarding leadership and organisational development and behavioural change. Ian holds an MA (Oxon), PhD, Cert Ed (with distinction) and is a Fellow of the Royal Society of Arts. He is a member of the Engage for Success Guru Steering Group. Host:  Jo Moffatt

Tue, October 27, 2015

Special Extra Show: Our Favourite Episodes From The Radio Show's First 3 Years

Hosts: Jo Dodds and Jo Moffatt In this special extra show our co-hosts, Jo and Jo (not a requirement for the role!) test out the Blab platform whilst recording a show about their favourite shows from the last three years including interviews with CEOs, the Olympic Games Makers project manager and some rather impressive Christmas carols! You can watch the video version on Blab itself or on our YouTube account.

Mon, October 26, 2015

Show #134: Engage or Bust!

Special Guest: Cathy Brown, Executive Director of Engage for Success Cathy is joining us to talk about the exciting agenda that we have for the Engage for Success Conference – ‘Engage or Bust!’ taking place on 24 November 2015. As the Exec Director for Engage for Success Cathy engages and energises audiences around business change, leadership and innovation. She passionately believe that helping people find a better way to work can make a big difference to people’s lives, their organisations and ultimately to the country. Host: Jo Dodds

Mon, October 19, 2015

Show #133: A Coach Approach to Employee Engagement

Special Guest: Bob Hughes of The Forton Group Bob is a successful leadership consultant who has worked at senior levels in large organisations. With a track record in people motivation and project delivery, he has transformed corporate cultures to be more inclusive, engaging and coach-like. As well as being a director of the Engage for Success Foundation, he co-chairs the Guru Group. Bob is an acknowledged expert in the fields of leadership, talent management and employee engagement. He continues to coach leaders 1-1 – from graduates to the C-Suite – and has had particular success working with high potential leaders. Bob talks about why a leader who adopts a coach approach to leadership will be more engaging – directly addressing one of the 4 pillars of engagement. Host: Jo Dodds

Mon, October 12, 2015

Show #132: Visual Thinking and Employee Engagement

Special Guest: John Ashton of Crackerjack Visual Thinking Join us as we talk about what visual thinking is, how to get an organisation ‘visual thinking’ and how it can be used to engage a workforce. John helps to increase engagement by helping people explore and visualise their organisations story. Helping people throughout an organisation have a shared understanding the organisations story (often referred to as its strategic narrative) is a key part of any engagement strategy. His career began working in a variety of learning and development roles for Boots the Chemists including e-learning and behavioural competency development roles. He then went on to lead the learning and development function at Nottingham Building Society introducing a blended learning approach, overseeing the skills and behavioural development aspects of a major core systems implementation and designing the society’s first management and executive development programmes. Host: Jo Moffat

Mon, October 05, 2015

Show #131: Relationship Between Unresolved Conflict & Employee Engagement

Join us as we explore the relationship between unresolved conflict in the workplace and a breakdown in employee engagement. We examine the impact on trust, understanding and productivity and explore the role of mediation and the benefits its can bring in terms of employee voice, line management effectiveness, restoration of the psychological contract and creating a culture of collaboration. David Liddle is the founder and CEO of The TCM Group, one of the largest and most well established mediation companies in the UK. For the past 20 years David has been successfully promoting the principles and practices of mediation and non-violence across numerous walks of life including neighbourhoods, schools, prisons, workplaces and boardrooms. David has been instrumental in transforming attitudes to conflict management within UK business and he has played a major role in cementing mediation as a credible and mainstream activity for some of the most well-known and valued brands. David is an engagement expert with the Engage for Success movement. He has developed training and consultancy programmes to help organisations develop and embed employee engagement programmes, with mediation at their heart. David is also President of the Professional Mediators’ Association – the independent trade body for mediators in the UK. Host: Jo Dodds

Mon, September 28, 2015

Show #130: How Engaging Are You?!

Special Guest: Giles Miskin, MD of The Colour Works and Speaker of the Year 2013 at the Academy for Chief Executives Although investing in improving staff engagement levels makes obvious sense, and the 4 enablers signpost a way to achieving them, we can’t ignore the fact that we’re all different and, even within our own team, may have a very different understanding of what it means to be engaging and to feel engaged. Diversity within teams is of course part of what makes them successful – different skills, perspectives, experiences and opinions all make decision-making more robust – but it can also cause misunderstanding, frustration and stress. Giles is MD of The Colour Works, a learning and development company specialising in engagement and the largest UK distributor of the Insights Discovery profiling system, and he will share with us some of the trials and tribulations of turning behavioural diversity from a potential engagement blocker to a core team strength. Host: Jo Moffatt

Mon, September 21, 2015

Show #129: Interview With Tom Morrell, Perspectives on Employee Engagement

Special Guest: Tom Morrell of Approaches for Performance Excellence and Chair of the E4S London Region Champions Group Join us for an interview with Tom as he shares his broad-ranging insights and experience of employee engagement with host, Jo Moffatt. From 33 years’ service with London’s Metropolitan Police to his current role as a trainer, executive coach and visiting lecturer at Kingston University, Tom’s particular interest in diversity, inclusion and engagement is informed by operational and practical experience from a variety of settings. Add to that being Chair of the CIPD’s south west London branch, Chair of Engage for Success’ London Region Champions Group and lead assessor for the British Quality Foundation and you’ll see why Tom’s going to be an informed and insightful guest for the show Host: Jo Moffatt

Mon, September 14, 2015

Show #128: The Neuroscience of Engagement

Amy Brann, of Synaptic Potential Amy passionately delivers the message that you and your organisation have a huge amount of potential that can be better accessed if you understand how to work with your brain optimally. Leaving UCL medical school Amy ‘s company, Synaptic Potential, works with orgnisations strengthening their strategy, culture and performance. The team works globally sharing reliably simple applications of neuroscience that lead to game changing insights and results. Having partnered with Bangor University’s Behavior Change Centre the trainings gained additional credibility from the input of thorough researchers. She is the author of ‘Make Your Brain Work’ & ‘Neuroscience for Coaches’ & ‘Engaged: The neuroscience behind creating productive people in successful organizations’. Join us as we talk about the neuroscience of engagement. Looking at the cutting edge game changing insights we can take from the world of science to provide reliably simple ways to move forward. Offering ways to turn organisations on their heads with radical shake ups, or ways to just incrementally inch in the right direction. Host: TBC

Mon, September 07, 2015

Show #127: Repositioning Employee Engagement

Special Guests: Andy Heath, co-founder of WeThrive; Piers Bishop, co-founder of WeThrive and Janine Osmond, Head of L&D at Salisbury NHS Foundation Trust At WeThrive we spend our working lives talking to people whose lot is to create or maintain an engaged workforce. They don’t always put it like that – the expressed desire might be to have a happy staff, or to improve employee retention, but what they actually want in the end is a workforce that really wants to engage with the company and their work. That doesn’t just happen, of course; it’s a consequence of getting a lot of other things right, so since 2011 we have been working on a way to help HR and L&D people move employee engagement out of the realm of ‘good idea, but…’ and into the very heart of the people-management efforts. Janine is in the ‘interesting’ position of trying to help NHS staff stay engaged with their work at a time when the organisation is under more pressure than ever to deliver more with less, and we’d very much like to hear from you too – please email us with questions or topics you’d like covered on the show, starting at 5.15 on September 7th. Host: Jo Moffatt

Mon, August 24, 2015

Show #126: The Benefits Engagement Can Bring to Patient Experience in the NHS

Chris Barton, Assistant Director of Education and Workforce Transformation, South West London & St George’s Mental Health NHS Trust. A Nurse by profession, Chris has worked in mental health as a clinician and operational manager for the last 17 years, most recently leading the Trust’s Listening into Action Programme, which was shortlisted for the 2014 Health Service Journal Staff Engagement Award. Join us as we discuss how employee engagement can have a significant impact on the quality of care provided within health services. Empowering and enabling staff to be able to innovate and develop services, with as few obstacles as possible can not only improve staff survey results, but also the patient experience. Changing culture in public services and improving staff experience within the context of austerity can be a challenge, but by demonstrating commitment from the very top of the organisation, Chris will share how staff engagement has led to considerable change. Host: Jo Dodds

Mon, August 17, 2015

Show # 125 High engagement scores through systematic engagement processes

Craig Rollason, UK Business Analysis and Solution Architecture Manager at National Grid Craig is the UK business analysis and solution architecture manager within National Grid running a matrixed team of internal employees plus contractors and third party suppliers. His focus is success through people by developing individuals and teams within and outside his organisational remit by aligning individual and organisational needs, and building an inclusive culture. He is a skilled facilitator and enjoys designing and creating sustainable processes and events that engage and inspire individuals and teams at all levels of the organisation. His team have recently rated high engagement scores and in the radio show Craig explains the underlying thinking and processes he uses to build, manage and engage his team by supporting staff and helping them be successful at the heart of management practices Craig is a contributing author to a best selling BCS business analysis book. Finalist for BCS IT Manager of the year 2014/15.Presenter at IIBA European Business Analysis Conference in September 2014 and 2015. And one team member won BCS BA of the year award for 2013/14 and was a finalist for 2014/15. This week's host is Jo Moffatt

Mon, August 10, 2015

Show 124: Why and How Organisations Need to Change to Engage their Employees

Special Guest: Jane Ginnever, Founder of Shift Having started her career in customer service roles, Jane joined the RAF as a commissioned officer in 1990 to develop her leadership skills and has been in leadership positions within organisations ever since. With significant experience of financial, facilities and HR management Jane decided to specialise in HR management following completion of a MBA with the Open University in 2007. From 2009 to 2015 she led HR functions within 3 different businesses (between 70-650 employees), and she has recently founded Shift (http://www.shift-work.co.uk ), a management consultancy focussed on developing a culture of engagement and innovation within organisations through flexible working and performance management initiatives, fitting them for the future. Through her consultancy work she combines her knowledge of HR practice, experience of line management, change leadership and business effectiveness to help individual organisations change, with a view to changing the world of work. We talk about why organisations need to change, Jane’s vision for the future of work and her practical experience of implementing culture change which have informed her views about what organisations need to do to really engage their people. Host: Jo Moffatt

Mon, August 03, 2015

Show #123: Employee Engagement for the Individual and Team - Which Comes First?

Special Guest: Jamie Lawrence, Editor, HRZone.com Effective engagement requires both an individual and collective focus but it seems that many companies focus on engaging the individual rather than thinking about the collective units – teams. The basic unit at work is the team, with a line manager at the helm, and there’s an argument that human beings as social creatures require high levels of engagement with their social working environment as a pre-requisite to individual engagement. Is it a chicken or egg scenario? Should companies be focusing on both from different, or similar, angles? Either way, as more research looks at group effectiveness and inclusiveness at work, there’s doubt we need to focus more on engaging the collective as well as the individual. Jamie Lawrence is editor of global online HR publication and community HRZone.com He regularly speaks to audiences of 250+ and has interviewed key HR industry names, including Daniel H. Pink. Jamie has worked previously as a small business journalist and a copywriter and has published non-fiction that reached #2 in the NYT Children’s Bestseller List. Jamie is committed to driving forward the HR agenda through HRZone.com and making sure that HR Directors have the knowledge and insight necessary to ensure HR has influence across the whole organisation. Host: Jo Moffatt

Mon, July 27, 2015

Show #122: Humanising the Technology Department

Special Guest: Kim Paterson and Ian Goddard of The Catalyst Partnership This is a story about two individuals, deep within one of the world’s oldest living bureaucracies, who catalysed an intrepreneurial venture that has the potential to unleash people’s deepest passions and gifts and direct them toward transforming their organisation. Through the years we had invested in traditional approaches to leadership development and organisational change. Most L&D Professionals will be familiar with these and they are mostly: Alignment21st Century LeadershipBehavioursStrategy Although we’d had some success with these interventions, in terms of initial feedback, most of what we term ‘sheep dip’ programs produced little in the way of lasting improvement. We were searching for, not just for something different, but a burning need for a developmental strategy that would produce significant and lasting change. Host: Cathy Brown

Mon, July 20, 2015

Show #121: The Role of Employee Engagement in Driving Digital Transformation

Special Guest: Ben Hart, Founding Partner at Atmosphere Employee engagement has a pivotal role to play in driving transformational change for organisations looking to remain relevant into a more digital and connected future. People building digitally enabled relationships with a range of stakeholders, effective collaboration, amplifying the behaviours of digital catalysts and rewarding contribution to business improvement all play key roles in future talent acquisition and activation. Ben will share insights as to how to engage with talent to define the success of digital transformation programs – engaging to distribute customer centric thinking, aligning around the strategic vision for a more connected future and inspiring new ways of working to activate. Ben is a Founding Partner at Atmosphere who work to help people and businesses evolve for the better, realising the opportunities present both in digital and as a result of the increasing pace of change in and around media and marketing.  Host: Cathy Brown

Mon, July 13, 2015

Show #120: Showcasing Employee Engagement in SMEs Through Employer Branding

Special Guest: Lauren Hine is the Co-Founder & CEO of Zealify (http://www.zealify.com), a career discovery platform, showcasing the opportunities and working environment of exciting, high-growth startups and SMEs Lauren has built a company helping high growth SME’s understand and showcase their company culture. This is done through online profiles that provide insights into their values, team and working environment. Not only can this be used as a competitive advantage when hiring but also as a tool to engage employees. Lauren also has a strong passion for women in business and technology, she helps to create role models for girls interested in STEM subjects through her blog femalefounderfridays.com (FFF).  Host: Jo Dodds

Mon, July 06, 2015

Show #119: How Has the Emotional Engagement of Employees Changed?

Maria Paviour, Award Winning Occupational Psychologist, Author and Conference Speaker at Maria Parviour Co Ltd. In 1997 Maria developed CARI™, a tool that can identify both the cognitive and emotional responses to personal wellbeing and measuring employee engagement – not just engagement butemotional engagement. This enabled Maria to discover much more about wellbeing and won her a couple of Government, and a European, awards! Read more about this via Maria’s LinkedIn article: Scary Changes in Mental Health Issues at Work, Year 2000 vs 2015 and join us as we discuss wellbeing in the workplace. Host:

Mon, June 29, 2015

Show #118: Visual Storytelling of Your Strategic Narrative

Special Guest: Tracy Keates, Director of Strategic Communication, Limehouse.tv Creating a visual representation of a company strategy based on an engaging metaphor can help your leaders communicate clearly and consistently, can trigger storytelling throughout your organisation and can help every colleague understand how they can contribute to the bigger picture. Tracy Keates, Director of Strategic Communication at communication agency Limehouse will chat through the process of developing a ‘learning map’ which has produced some fantastic results for their client. And here is more information about the Benenden project that we discuss. Host: Jo Dodds

Mon, June 22, 2015

Show #117 - Results from the Recent 'Nailing the Evidence' Paper Review

Special Guests: Cathy Brown, Executive Director at Engage for Success, and James Court-Smith, an expert in data analysis from Stillae will join us to discuss the upcoming report from Engage for Success. We talk to Cathy & James about the reasons behind revisiting 2012’s Nailing the Evidence paper, what it covers and how it was brought together. The report will look at the following: the evidence from academic research, analysts and case studies from leading companies and organisations;the four enablers of employee engagement and where organisations should direct their focus; anddata to help you build your own case for employee engagement. Host: Jo Moffatt

Mon, June 15, 2015

Show #116 - Sustaining Employee Engagement Through Change

Special Guest: Inji Duducu, Group HR Director, Benenden An experienced & energetic HR Director, Inji has built a reputation for creating people strategies which deliver bottom line improvements through building capability, operational excellence, cultural change & engaged people. Inji is an energetic and solutions driven senior HR Professional, with a track record in delivering business results through a creative and inspiring people agenda. She has held a number of senior HR roles in industry. Recently Inji has been the Group HR Director of the CPPGroup Plc, overseeing a period of business transformation across 16 countries. This resulted in CPP being awarded “Ones to Watch” status in the 2012 Best Companies Survey, despite the most adverse and turbulent year in the Company’s history. She is currently the Group People Director for Benenden, the UK’s most trusted healthcare provider. Inji is passionate about how high performing companies operate and the link between culture, leadership, customer experience and commercial success. Since she has an unusual level of interest in employment law, she has also been a member of the Employment Tribunal Service since 2010. Join us as we discuss sustaining employee engagement through change. Host:

Mon, June 08, 2015

Show #115: Sharing Experience and Knowledge Within the EFS Movement

Karen Donachie, Research Director at Engage for Success seconded from the Passport Office where she is an Enterprise Architect. Karen Donachie has been seconded into the Engage for Success movement from Her Majesty’s Passport Office where she has covered many roles from learning and development to design and implementation of new passport operating systems. As Research Director for the movement she is focusing on ways to encourage the sharing of experience and knowledge among our sub groups and special interest groups. In addition Karen is working with Cathy Brown to put into place the Wicked Thinkers piece, a key part of the Engage for Success vision for 2015 and beyond. Join us as we discuss how we are facilitating the sharing of experience and knowledge within the Engage for Success movement. Host: Jo Moffatt

Mon, June 01, 2015

Show #114: Mapping Informal Employee Networks to Build Better Organisations

Special Guest: András Vicsek, Co-Founder and Head of Research at Maven7 and Designer and developer of social network analysis solutions based on the technologies of the future. Organisations are becoming more and more complex, more connected, and therefore more difficult to manage. There are multiple hierarchy levels, functions, projects, job roles, processes, products, etc, and thus a stronger role of informal networks, which affects organisational performance. The problems of organisations are increasingly complex as well. Many of them are trying to shift from silos and product or project-based teams to cross-functional collaborations. This is an era marked with rapid change (more frequent organisational restructuring, new IT system implementations, introduction of new strategies, more mergers and acquisitions, etc), which demands more from leaders and managers. Join us as we, through real life case studies, show how mapping informal employee networks will help: better manage and accelerate change initiativesidentify previously hidden key employees (experts, high-potentials, change agents) and their positions in the organisational networkbuild stronger, more cohesive teamsboost overall organisational performance to benefit the bottom line András is a work and organisational psychologist, and is responsible for research and product development within Maven7. He is a management consultant and a trainer specialised in social and organisational network analysis. Host: Jo Dodds

Mon, May 18, 2015

Show #113: Sparking Change in Organisations

Special Guest: Helen Walton, Founder of Gamevy and Spark the Change Helen Walton is a creative and marketing manager who has worked on an eclectic range of products – from writing a make-up column in the Daily Mail to a series of books on Agile. She is the co-founder of Gamevy – a tech start-up bringing TV gameshows online – a company that is employee owned with no bosses and a radical approach to self-management. Spark the Change was born out of a desire to create a community of fellow practitioners – other people who were experimenting, who were ambitious, who were a little bit crazy – and who wanted to challenge the lazy idea of ‘that’ll never work’. Spark brings people from across the business – people who know that company culture can’t be sidelined into ‘HR’s responsibility’ and who appreciate that it’s not something warm and fuzzy but a direct competitive advantage that powers your innovation and responsiveness. Although it is fun and inspiring – it’s main goal is action, not inspiration.  Host: Jo Dodds

Mon, May 11, 2015

Show #112: Creativity and Innovation Through Staff Engagement

Special Guest: Peter Totterdill, Researcher, Consultant and Policy Advocate for workplace innovation and Chief Executive of The UK Work Organisation Network Great organisations understand that a continual stream of ideas is a vital resource for improvement and innovation. Creativity is an everyday behaviour, with employees actively encouraged to contribute ways of improving the organisation through new products and business streams or better ways of working. Based on past experience of the value of knowledge-sharing, the Creative Workplace Group is being established as a small, closed network of inspiring organisations from different sectors. Each is committed to building creative, versatile and productive places to work, and to sharing experiences and problems with other members. The Creative Workplace Group will be facilitated by Professor Peter Totterdill, an international researcher, consultant, speaker, national and EU policy advisor and passionate advocate for better ways of working. Peter has been facilitating networks and stimulating creative discussions for most of his career, building bridges between academic knowledge and practice. Host: TBC

Mon, April 27, 2015

Show #111: Engagement at the Multi Award Winning Dorchester Collection

Special Guest: Eugenio Pirri – Vice President, People and Organisational Development, Dorchester Collection Just three years ago, luxury global hotel management company, Dorchester Collection, ran HR on a regional level. Each of the 10 hotels held their own individual HR functions which independently focused on people, guests and owners. Whilst working, this was inconsistent and measured in an arbitrary way. Enter Eugenio Pirri, with over 25 years’ experience in the hospitality industry and appointed as one of just 4 people on the executive committee in 2011, Eugenio centralised people and organisational development and introduced an evidence-based approach where guest and employee engagement are fully interlinked. This move has resulted in additional revenue from fully engaged guests, attrition savings in their millions and employee engagement in excess of 90% Eugenio is joining us today to share his impressive, and multi-award winning turnaround, and explain why a scientific approach to guest and employee is a must for modern businesses. Host: Cathy Brown

Mon, April 20, 2015

Show #110 - Making the Move - Engaging Employees with Transformation

Special Guest: Jo Coxhill, Marketing Consultant and Director of Vision 29 Join us and this week’s guest, Jo Coxhill, as we discuss engaging employees with transition and transformation. As an experienced comms professional, Jo will be talking generally about transferring skills from external to internal comms and more specifically the challenges and best practice learned through delivery of a major infrastructure programme – the move of a major financial services employer to new corporate head offices. Host: Jo Moffatt

Mon, April 13, 2015

Show #109: Engagement on the Agenda at Motivate Europe Live

Wendy Carter, Director, Inventive & Motivation Engagement, incentive and reward activities will be top of the agenda when the Motivate Europe Live conference and exhibition opens its doors on 22-23 April. Engage for Success Co-Chair David MacLeod will be opening the event with the latest update on the Employee Engagement Task Force. Join us as we talk with Wendy about what is happening at Motivate Europe Live and why engagement is so important to the agenda this year. Registration for Motivate Europe Live is completely free. Visit www.motivateeuropelive.com for details. Host: Jo Dodds

Mon, March 30, 2015

Show #108 - NGN's Pioneering Approach to Employee Engagement

Guest: Mark Horsley, Chief Executive Officer, Northern Gas Networks Limited (NGN) Against a background of rock bottom employee engagement and customer satisfaction scores, a pioneering new approach to empowering employees has produced a complete turnaround in Northern Gas Networks’ (NGN’s) business, which independent research by the Institute of Customer Services (ICS) shows now has the most engaged employees of any utility business in the UK as well as the highest customer satisfaction. This has been driven by a genuinely transformational and inclusive approach that has resulted in all employees being enabled to devise and implement their own solutions to business issues. Employees feel empowered to make a difference, they create their own improvement initiatives and set their own targets and this has helped drive up customer scores to the point where NGN now outperforms some of the UK’s top retail companies. NGN’s Chief Executive Officer, Mark Horsley, joins us to talk about how NGN has transformed its customer experience from the inside out. Host: Jo Moffatt

Mon, March 23, 2015

Show #107 - Engagement Specialist Certification Programme

Karin Volo, Chief Joy Bringer – Co-founder Evoloshen There aren’t many of these around! Karin Volo, co-author Engage! is joining us to talk about their new International Cultural Engagement Specialist™ certification programme. We’ve invited Karin onto the show to find out more about what is covered in their new engagement specialist certification programme and to talk about the reasons that they have created and launched it. As you may already know the Engage for Success movement takes a fairly benign view of commercial models, programmes or activity. In other words we are happy to talk about and share them within the movement but without any intention of ‘sponsorship’. We don’t usually stress this on our show pages, given we interview many gurus / service providers, but we felt that it ought to be made clear for this show that this isn’t our programme although we’re very pleased to have gurus, such as Karin, within our midst who are addressing learning needs in the space. Host: Jo Dodds

Mon, March 16, 2015

Show #106 - Interview with Cathy Brown, Newly Appointed Executive Director

Cathy Brown, Executive Director, Engagement Success As Cathy said on her recent blog on our website, we've known her for a while (in fact Cathy was one of the first two secondees for EFS) but the nature of our relationship has just changed. Cathy was recently appointed as the new Exec Director for Engage for Success. That same blog has a video that she recorded to talk about, what we are affectionately calling, her 'manifesto', the content of a presentation that she gave at her final interview for the role, all about her thoughts and plans for the role and the movement moving forwards. Join us as we talk about the next phase of the movement moving further into 2015 and beyond. Host: Jo Dodds

Mon, March 09, 2015

Show #105: Practical and Measurable Employee Engagement

Special Guest: Frazer Rendell When it comes to seeking improved employee engagement scores, hope is not a plan. Join us as we talk about how we need to help businesses understand how they can start to think about practical, measurable actions they can take to help ensure that next time their engagement scores will be higher. Frazer comes to the world of engagement from a different perspective to many, as he started his career as a chef and then over the last 20 years worked his way through the hospitality, retail and healthcare industry, to senior management roles within both national and international businesses. Frazer is now a Consultant, Speaker and Writer, offering a very practical and measurable approach to employee engagement. He is the Director of E-Trinity Consultancy, where his practical tools help service orientated businesses improve their engagement.  Frazer is also involved in a number of E4S special interest groups and is the joint lead of the group looking at Performance Management and its impact on employee engagement.  Host: Jo Moffatt

Mon, March 02, 2015

Show #104: Transparency in the Workplace

Special Guest: Joe Wiggins, Head of Communications, Glassdoor Employees used to be in the dark in the workplace. The employer would hold all the cards from the moment someone walked through the door for an interview to the moment they walked out the door on their way to another job or to retirement. Information about salary, the interview process, the benefits package, the culture and how a company had treated it staff in the past was restricted, or at the very least difficult to find. This has meant that making decisions about where to work has been, until a few years ago, based on very limited, incomplete and certainly one-sided information. When it comes to an ‘employer brand’, job seekers get far more information online than what they read on a company’s career site. So a company’s employer brand is not just about what an employer puts out but it is also about the voice of the people that interact with the company, be it employees, customers, investors, shareholders and others. This transparency will continue to rapidly change the workplace. Those companies that cannot, or refuse to, adapt will wither and those that embrace the trend will flourish. We are already seeing this today, with companies living their lives in the open finding it easier and cheaper to recruit and having much higher rates of retention. Joe Wiggins is Head of Comms for Glassdoor in Europe. He manages external affairs across all channels including traditional and social media and is launching Glassdoor in new countries across Europe. He has 15 years communications experience, specialising in launching and enhancing the profile of online brands. He has been with Glassdoor since March 2014. His experience in online recruitment goes back to the Millennium, working with Top Jobs On The Net. Host: Jo Dodds

Mon, February 23, 2015

Show #103: Building a Winning Organisation Through Engagement

Special Guest: Jackie Lanham, Group Organisation Development Director at Rexam Rexam produces 62bn cans a year in 55 plants across more than 20 countries with an 8,000 strong workforce. Our job is to make our cans as efficiently, profitably and sustainably as possible so that our customers (some of the most popular world brands) can attract and retain the loyalty of the people who consume their products. This is why, wherever you go in Rexam, you will see a common focus on operational excellence, innovation and safety to meet our customers’ expectations. Jackie’s focus is on building a winning organisation through providing engagement, learning and development, talent & succession planning, performance management, diversity and consultancy services. Join us we explore what is happening at Rexam to make it a winning organisation. Jackie starting working for Rexam in January 2014 and has broad-ranging experience in UK and international organisations across the manufacturing, retail, banking, insurance and IT sectors, most recently at The Co-operative Group where she re-engineered the approach to Talent at the most senior leadership and entry levels for all retail businesses. This work has been recognised through the 2013 HR Society Award for Workforce Planning and Strategy. Host: Jo Moffatt

Mon, February 16, 2015

Show #102 6 Levels of Engagement, Time to Get Your People Fully PRESENT?

Mark Hodgson, Principal at Mark Hodgson and Global Partner with Thought Leaders Join us as we talk about how to really engage each of your employees to drive value in your business. Mark shares his ‘6 Levels of Engagement’ model to help you to encourage your individual team members to be fully present. Mark Hodgson comes from a highly successful corporate leadership background and has worked in Australasia, the UK, Central Europe and Russia. He currently splits his time between Sydney and London. Mark draws on a powerful track record of hands-on experience backed up by a depth of learning across multiple disciplines. Much more than a lecture room theorist, he has inspired large teams across a range of commercial and third sector businesses. Most recently, Mark led a major business transformation within the employment services division of a large Australian provider, creating a vision, a culture and an energy that turned a $1m loss into a $4m profit. He is an expert in leading change and holds an MBA level qualification from the Australian Graduate School of Management. He is also a global partner in Thought Leaders, a world authority on helping organizations to thrive by positioning themselves as leading influencers in their market. Mark splits his time between London and Sydney. A gifted communicator, he engages his audience in delivering practical messages with a potent cocktail of insight, energy and wit. Sign up for Mark's newsletters from his blog here. Mark's Thought Leaders UK website Host: Jo Dodds

Mon, February 09, 2015

Show #101: Employee Engagement - Making It Stick

Special Guest: Adrian Phipps, Head of People & Organisation, Arqiva Adrian is Head of People & Organisation at Broadcast & Media company Arqiva. Over the last 8 years, he has helped both Arqiva and the Insurer More Th>n (part of the RSA group) to make major improvements in employee engagement.  During his time with them, Arqiva has achieved a 1* rating in the Sunday Times Best Companies competition, and RSA was ranked as one of the Top 25 UK companies to work for. Outside of work, he is a proud (if a little tired!) father of a toddler and an 8 month old baby, and loves being out on the water – whether swimming in it or in a sea kayak.   Join us as we talk about how to make engagement “stick” in an organisation.  We all know the theory and it sounds great in principle – but very few organisations make the big shifts in engagement that we hope for.  Having been part of two organisations that really have made this change, Adrian shares some useful beliefs that organisations need to hold if engagement is going to improve and also some of the practical things you can do to improve engagement where you work. Host: Jo Moffatt

Mon, February 02, 2015

Show #100: Leading as a Host – Six New ‘Roles of Engagement’

Special Guest: Mark McKergow Being a host is an ancient metaphor, but one which has now evolved to become both new and timely in the business world. Now, it is no longer enough for a leader to be heroic, they must also know when to become the host too. But what does being a host actually mean in a business context?  'Host: Six new roles of engagement for teams, organisations, communities and movements' author Dr Mark McKergow has investigated how hosts – and leaders –create engagement by stepping forward and back and being responsive to the needs and wishes of their ‘guests’.    Mark will be talking about how ‘roles’ – as opposed to ‘rules’- of engagement provide a useable and flexible framework for transforming leadership at all levels and settings.  The host metaphor is one we all know at some level, yet can enhance and build to an exquisite level of refinement with reflection and practice.  You can read more on our blog here. Dr Mark McKergow is the co-author of Host: Six new rules roles of engagement fort teams, organisations, communities and movements (Solutions Books, 2014).  He is a speaker, consultant and facilitator who finds new ways to work in tough and ever-changing environments.  He is co-author of three others books including the best-selling The Solutions Focus (Nicholas Brealey Publishing, 2007) which has appeared in 11 languages.  Host: Jo Dodds

Mon, January 26, 2015

Show #99 - Making Strategy Social (Social Engagement Sub Group Stream)

Special Guests: Steve O'Neill, John Smythe and Charelle Wigley, members of the Social Engagement Subgroup 'Making strategy social' – is a work stream within the ’Social’ sub group of Engage for Success. It wants to make explicit the best ways and means to blend social media and face to face dialogue to devise and execute better strategy. Crowdsourcing the experience, insight and knowledge of employees as well as leaders adds value to strategy design and delivery - in what might otherwise default to a traditional 'top down' process. The small steering group behind this work stream wants to create a product that will help capture what organisational leaders - 'the C suite’ - needs to think about in making strategy development and implementation more ‘social’ in orientation - both in mindset as well as use of technology. Join us as we discuss what this work stream is focusing on and find out how you can get involved. Host: Jo Moffatt

Mon, January 19, 2015

Show #98: Enabling Employee Voice with Digital Tools

Special Guest: Antony Cousins, Director of Customer Success at ProFinda Join us as we talk about employee engagement through enabling employee voice via digital tools. Host: Jo Dodds

Mon, January 12, 2015

Show #97: A Review of 2014 and Looking Forward to 2015 within the Movement

Special Guests: Cathy Brown, Exec Director, and David MacLeod, Co-Founder, of Engage for Success Join us for a review of what happened within the Engage for Success movement in 2014 with some thoughts of what's to come in 2015. Host: Jo Moffatt

Mon, January 05, 2015

Show #96: Leadership Pschology - How the Best Leaders Inspire Their People

Special Guest: Alan Cutler, Author of ‘Leadership Psychology – How the Best Leaders Inspire Their People’ Whilst taking an Open University course in psychology in 2013, Alan had a ‘light bulb’ moment! He had been writing about leadership, and delivering leadership training, for many years, but had not previously considered the fundamental link between the two disciplines. It suddenly occurred to him that if a definition of psychology is ‘understanding the mind and how it affects behaviour’ – that is exactly what leaders seek to do. To be inspirational, or even merely effective, they must understand what makes their people, as individuals and teams, tick: their hopes, aspirations, concerns, strengths, weaknesses and, hence, motivational stimuli. Yet, whilst there are a multitude of books written about both leadership and psychology every year, Alan found that there were very few that explored the connection between both. Hence, he wrote ‘Leadership Psychology – How the best leaders inspire their people’, published by Kogan Page, which is designed for both practicing middle and senior managers, and students studying either disciplines. The book offers new approaches to concepts such as emotional intelligence, leader development and the psychological contract, as well as original material offering business managers lessons from those who lead when life is threatened. Host: Jo Moffatt

Mon, December 22, 2014

Show #95: Interviews from our Open Evening and Christmas Wishes

On 11 December we held an Open Evening to meet new people interested in the movement as well as to facilitate networking and conversation amongst our existing supporters!  Jo Moffatt, our 'roving reporter', went along and recorded a number of interviews and thoughts on employee engagement and the Engage for Success movement for our Christmas Show! Host: Jo Moffatt

Mon, December 15, 2014

Show #94: Creating Authentic Organizations: Bringing Meaning & Engagement Back

Special Guest: Lisa Sofianos, Director and Executive Coach at Robin Ryde Consulting Lisa Sofianos is a business author, creative thinker and international consultant in leadership and organisation development based in London UK. She was a founder of, and has been a Director of Robin Ryde Consulting Ltd since 2008 and has worked with clients in both the private and public sectors in the UK, the US and other territories including South America, the Middle East, Australia and Eastern Europe. She partners with businesses to raise levels of employee engagement and increase organisational agility and innovation in response to the rapid change and volatility that characterises the modern business environment.  Her book, Creating Authentic Organizations; Bringing Meaning and Engagement Back to Work, Lisa Sofianos and Robin Ryde, was published in October 2014 by Kogan Page. The book makes the compelling argument for the positive impact of individual authenticity on businesses and sets out the management task of creating the conditions to allow employees to fulfill their roles with greater authenticity.  Host: Jo Dodds

Mon, December 08, 2014

Show #93: Engaging a Volunteer Workforce

Special Guest: Helen Timbrell, Volunteer and Community Involvement Director, National Trust This week's show is all about volunteering and the challenges of engaging a volunteer workforce. Helen Timbrell, Volunteering and Community Involvement Director at the National Trust, shares her experience from her work with the Trust as well as a wider perspective from other charities represented at the Association of Volunteer Managers. Host: Jo Moffatt

Mon, December 01, 2014

Show #92: The New Rules of Engagement

Engage for Success take the radio show on the road this week with a report from Hay Group’s Employee Engagement Forum in London on November 20th.  Listen to find out what are the two powerful ‘megatrends’ facing HR practitioners and hear live from delegates at the event. Host: Jo Moffatt

Mon, November 24, 2014

Show #91: Employee Engagement - Interview with the Author, Emma Bridger

Special Guest: Emma Bridger Join us as we talk to Emma Bridger about her new book 'Employee Engagement', published by Kogan Page. Emma has been involved in the Engage for Success movement from the start and has included a rather lovely thank you to David, Nita and the movement as a whole at the beginning of the book! Emma is an award winning employee engagement specialist and Director of People Lab, an Employee Engagement Consultancy, working with clients worldwide. With over 18 years' experience gained in a variety of roles, Emma began her career lecturing on graduate and post-graduate courses in psychology, her specialist area being behaviour change. Emma has designed and developed the CIPD range of short Employee Engagement courses as well as contributing to and being published within the original Engaging for Success report. Emma is a member of the EFS Guru Group and also a regular conference speaker and case studies detailing her work have been published in industry journals. Find out more in Emma's blog post on our website. Host: Jo Moffatt

Mon, November 17, 2014

Show #90: Social Media and Organisational Communications

Special Guest: Shel Holtz, Principal of Holz Communication + Technology and Co-Host of For Immediate Release Join us as we talk about organisational communications - internal and otherwise - in the digital era. What's working, what the challenges are and what organisations need to do differently to really engage their employees. Shel Holtz, ABC (Accredited Business Communicator), is principal of Holtz Communication + Technology. Shel brings to his assignments nearly 35 years of organizational communications experience in both corporate and consulting environments. Shel Holtz started Holtz Communication + Technology (HC+T) in 1996 with the goal of helping organizations communicate effectively in the emerging online space using intranets to reach employees and various dimensions of the Internet to communicate with other stakeholder audiences. Host: Jo Dodds

Mon, November 10, 2014

Show #89: Discover Engage for Success & Get Involved!

Special Guests: Ruth Lawton, HR Director, Employee Engagement at GKN and Rob Bridges, Colleague Engagement at Boots UK Engage for Success is a not for profit organisation that is only successful because of the energy and contributions of the people involved.  Be it organisations who have seconded employees on a full or part time basis, our taskforce members, our volunteers who take on ad hoc projects or the Chairs and members of our sub groups.   We are holding an open evening on 10th December at RMG Networks (25 Old Broad Street, London) and on this week's Radio Show you can hear from previous secondees Ruth and Rob about how they and their organisations benefitted from their time with Engage for Success.  Host: Jo Moffatt

Mon, November 03, 2014

Show #88: Interview with Andy Meikle, Head of People at Just Giving

Special Guest: Andy Meikle, Head of People at Just Giving Join us as we discuss the people culture at Just Giving with their Head of People, Andy Meikle. JustGiving is the world's leading social giving company, enabling over 21 million people to raise £1.5 billion for over 12,000 charities since launching in 2001. Through online and mobile, JustGiving brings the best that technology has to offer to charities worldwide, with more charities recommending JustGiving than any other online fundraising platform. Andy says "At JustGiving we aim for an environment where employees experience themselves as a free and integral part of something purposeful, and where true autonomy is enabled. We are getting there..." Host: Jo Dodds

Mon, October 27, 2014

Show #87: Creating the Space for People to Be Their Greatest Selves at Work

Special Guest: David Hassell, Founder and CEO of 15Five 15Five is the leading web-based feedback and alignment solution that is transforming the way employees and managers communicate.  Their WHY is to create the space for people to be their greatest selves at work. 15Five is helping to transform workplaces and increase engagement at over 1000 companies in over 100 countries. Some of the key areas 15Five focusses on are giving employees a voice, keeping managers tuned in to their team's goals, progress ideas & concerns and improving business outcomes. Join us to hear how they do that. David Hassell is the founder and CEO of 15Five. Named "The Most Connected Man You Don't Know in Silicon Valley" by Forbes Magazine, David has also been featured in The New York Times, The Wall Street Journal, Inc., Entrepreneur, Wired, Fast Company, and the Financial Post.  You can find more about 15Five and David Hassell at www.15five.com. Host: Jo Dodds

Mon, October 20, 2014

Show #86: Utilizing Social Recognition to Drive Employee Alignment & Engagement

Special Guest: Rob Catalano, VP at Achievers Employee recognition helps inspire brilliant performance and reinforces the behaviours that drive results, but it has to be done right. Join us as we discuss the biggest influences and top trends for employee recognition in 2015 and beyond.    With key statistics and proven best practices and case studies, Rob Catalano, Recognition & Engagement Professional (REP), Certified Recognition Professional (CRP), and Vice President at Achievers, will reveal the most effective way to leverage recognition to align employees with corporate values and business goals that impact bottom-line results.   Host: Jo Moffatt

Mon, October 13, 2014

Show #85: From Cascade to Conversation, How You Communicate With Your Employees

Special Guest: Katie Macaulay, managing director of AB, Author of 'From Cascade to Conversation' A new book is set to challenge employers to rethink how they communicate internally. From Cascade to Conversation says organisations have lost control of the message – if they ever had it. From Cascade to Conversation includes case studies and informed input from UK household names such as BT, Sainsbury’s, Oxfam, B&Q, Post Office, HSBC, Waitrose and Coca-Cola Enterprises. The premise of From Cascade to Conversation maintains that broadcasting to employees is dangerously archaic in today’s digital age. People everywhere have found their voice. We no longer passively receive the message: we share and shape it together. Organisations that broadcast to their people are the antithesis of how we, as individuals, choose to communicate. Continuing with the corporate monologue will increasingly fail to meet employees’ expectations. “For years, organisations have been broadcasting messages to employees. It’s time to end the corporate monologue and engage in meaningful conversations,” says author Katie Macaulay. Join us as we explore this challenge. Host: Jo Moffatt

Mon, October 06, 2014

Show #84: The Culturevist Network

Special Guest: Matthew Partovi, Founder at Culturevist Who are the Culturevists? "I care so much about the culture of my org, that I’m pretty much willing to lose my job for it! I might not be the Chief Executive Officer, but I am a Chief Culture Activist. I’m a Culturevist." They're a powerful network of Culturevists, from industries as diverse as: Financial Services, Telecommunications, Pharmaceutical, Government, Food and Beverage, Fashion, Technology, Art; and roles spanning Management, Communication, HR, Marketing, Innovation... and beyond. Their mission: “It’s like that because it’s always been done like that” isn’t good enough for us. Our mission is to help our orgs grow amazing cultures. We do this by activating and energising each other with inspirational examples of success and failure." You can read more about how they started here Host: Jo Dodds

Mon, September 29, 2014

Show #83: Interview with Paul Devoy, Head of Investors in People

Special Guest: Paul Devoy, Head of Investors in People Join us as we discuss the new Investors in People framework based on the principles of high performance working and employee engagement. Host: Jo Moffatt

Mon, September 22, 2014

Show #82: Collaborative Advantage through Working Digitally

Special Guest: Perry Timms Collaborative Advantage through Working Digitally.  Why being engaged in THAT means more than anything else to do with Employee Engagement. We work in ways that are different now to what they were 2 years ago.  Cloud, social, open and shared workspaces have entered the fray as ways to describe a new format for getting things done in knowledge work particularly.  Social Media has changed the way we think about connecting, sharing and learning from each other and Email is more questionable than ever as a good way to work. More organisations are turning to digital tools that have a more social way of interacting in that they are:  Open to allConversationally themed, and where Information is drawn down by people rather than fired at from on high. So what does that do to employee engagement you might wonder? Perry Timms - independent HR practitioner and Social Media & Engagement Adviser to the CIPD shares his views on why this will become the most important thing for organisations to focus on and NOT their employee engagement once-a-year survey. Host: Jo Moffatt

Wed, September 17, 2014

Show #81: Create Value with Capitalism, Share it Using Marxism

Special Guest: Simon Biltcliffe, CEO of Webmart Simon won Director of the Year at the IoD Awards in 2010. His organisation's website says, "Every day, I strive to make Webmart the world's best print services agency. I am an odd, restless, impatient, malcontent soul in work – there are always better ways to do things! Knowing what they are is the easy bit; getting them done is less easy, but we improve every day, which makes us happy. That and people development. These are the be all and end all of any business. Technology makes the experience people have extensible and scalable." Join us as Simon talks about how Marxism complements Capitalism in the modern workplace and how that translates into his organisation and what they do. And here's a link to the tour of their very yellow office! Host: Jo Dodds