<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/2208836/open_sms">Text the show!</a>What if leading with kindness could transform not only your team but also your customer relationships? Join us for our 10th episode, featuring <a href='https://www.linkedin.com/in/sarah-caminiti-5827b784/'>Sarah Caminiti</a>! With over two decades in customer support, Sarah reveals the secrets behind compassionate leadership and how it fosters remarkable customer experiences and builds brand loyalty. This episode is packed with practical insights for proactive leadership, the impacts of toxic work environments, and how intentional acts of kindness with your team can create a ripple effect of empathy for your customers. Listen to Sarah's podcast, <a href='https://www.epochaloperations.com/epochal-growth'>Epochal Growth</a>, subscribe to her <a href='https://www.youtube.com/@EpochalGrowth'>YouTube channel</a>, and find more info about The Kindness Initiative at <a href='https://www.epochaloperations.com/'>Epochal Operations</a>! Links mentioned in this episode:<ul><li><a href='https://miro.com/templates/team-charter/'>Miro Team Charter Template</a></li><li><a href='https://www.elevatecx.co/'>Elevate CX</a></li><li><a href='https://www.supportdriven.com/'>Support Driven</a></li></ul>We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit <a href='https://www.buzzsprout.com'>Buzzsprout.com</a>. Thanks for listening!

Happy to Help | A Customer Support Podcast

Jordan Blair, Producer

Priscilla Brooke, Host

Sarah Caminiti

The Power of Kindness in Support and Leadership with Sarah Caminiti

If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception! 