S4 E465 · Mon, April 28, 2025

465: Your Fulfillment Transformation Starts Now, with TGW Logistics

Dexter Weber of TGW Logistics talks about the trends, challenges & opportunities in warehouse logistics; building strategic partnerships; and TGW's new brand.   IN THIS EPISODE WE DISCUSS:   [05.31] TGW’s 50+ year journey from small fitters shop in Austria to global manufacturing leader. “Part of our journey was becoming a foundation-owned company... We reinvest our profits into our solutions and capabilities, and to charity. We’re not chasing goals and pleasing shareholders – we’re focused on that long-term vision.” [09.07] Where TGW are now, their vision for the future, and a why they’re unveiling a new brand for a new era. [12.21] The ideal client for TGW Logistics. “What we’re really looking for is someone that wants to build a true partnership. We need to be an extension of their team and share a vision to really accomplish the goals they want to achieve. Being collaborative makes sure we’re both successful.” “Building relationships and trust is the foundation of any good, solid business project.” [15.03] The landscape of warehouse logistics and, from service level agreements and inventory to skill shortages and temperature control, the biggest challenges in the industry right now. [19.56] From improving fulfilment speeds to facilitating more frequent small shipments from stores, the biggest opportunities in warehouse logistics and ecommerce, and why automation is increasingly important in helping organizations pursue those opportunities. “Automation, at its core, is all about process improvement. The goal is to eliminate multiple non-value-add manual touches, boosting speeds… You can take manual efforts, that may take hours or days, to pick orders – and move it up to minutes.” [23.44] Robotics, conveyor, automatic storage and retrieval systems – the different types of automation TGW uses within their solutions. [25.19] How TGW work with customers to understand their challenges and develop customized solutions, using their warehouse automation technologies, to help customers achieve smarter, more efficient intralogistics. “We have experts in different areas, so we can understand the industries a lot better: what do their typical supply chain setups look like? What are some common challenges?… Then we look at each process in the warehouse, from receiving to outbound.” [29.24] The warehouse management software that sits behind TGW’s products, and how that tech pulls everything together. “The WMS is the backbone of your warehouse operations. [31.18] How TGW support both equipment and software with their range of lifetime services, and how they build strategic bonds with customers to empower them to meet their short-term goals as well as plan and prepare for long-term success. [35.28] A case study showing how TGW helped a key client tackle big issues to create a network of 650,000 storage locations, managing

S4 E464 · Mon, April 21, 2025

464: Women in Supply Chain, Beverly Steele

Beverly Steele talks about her journey, making a big change mid-career; what it means to be a workforce innovator; and her take on work-life balance. IN THIS EPISODE WE DISCUSS: [04.29] An introduction to Beverly and her role at Inmar. [05.11] Beverly’s career journey, and her decades of varied experience. “I’ve been in reverse logistics well over 20 years. I actually stopped saying how long because I realized I’d been in it longer than some of my colleagues have been alive!” [07.15] Beverly’s 20-year tenure at CORT, and an overview of the roles she took on as she climbed the ranks. [08.07] Inmar’s joint venture with Blue Yonder to create a returns drop network that reduces costs for brands and makes life easy for consumers. [09.46] Why Beverly made a big change mid-career, what she was looking for in her next step, and her advice for other mid-career professionals considering making a change. “I’d moved up in the ranks and there weren’t many places for me to go to make the money I wanted to make and have the challenges that I wanted… It was scary, but sometimes I think: why didn’t I leave sooner?!’” [12.33] From sales to reverse logistics technology – why Beverly transitioned to a different space in the industry, and the benefits of pivoting. [14.41] Beverly’s Woman in Supply Chain Forum award, what being a ‘workforce innovator’ means to her, and the importance of increasing support and success for work from home teams. “I’ve always had a passion for women in supply chain, and giving them the tools and opportunities to move into leadership.” [15.46] As a part of multiple organizations and a champion for women, the big issue Beverly hears women in the workplace raise, time and again. “Women don’t want to complain, it’s hard to find a voice without being looked at as angry or difficult.” [17.49] What her ‘workforce innovator’ award means to Beverly, and why forums and awards for women are so important. [20.05] Beverly’s experience of being a working Mom, the bias and discrimination still in play, and what needs to change to improve workplaces and cultures for working mothers. “I spent most of my life hiding the fact that I was a Mom at work, I never wanted to talk about my kids in case people thought I was less dedicated. Then I dropped my kids off at school and, to my Mom friends who didn’t work, I was hiding the fact that I was a working Mom because they would say: ‘oh she’s leaving her kids.’ It was lonely.” [23.03] Beverly’s take on work-life balance, and why it’s crucial to build a lifestyle that works for you. “You need to be really clear on what’s important to you. And if you’re in a work environment where you’re not able to live the life you want, m

S4 E463 · Mon, April 14, 2025

463: Simplify Your Last Mile with Technology That Delivers, with CXT SoftwareD

Phillip Lechter of CXT Software talks about challenges in last mile; building a people-first culture; & how they're helping customers grow, compete & thrive.   IN THIS EPISODE WE DISCUSS:   [05.45] How CXT innovated over the past 25 years to meet the changing needs of an evolving logistics landscape. “25 years is a long time in the software space!… In maturation of software, it’s easy to want to 'set it and forget it', and live off the benefits. But you can’t do that today. Supply chain is changing so rapidly, and our focus is on innovation, connectivity, and our ability to make it easy for our clients to do what they want to do - and not be hamstrung by the business we’ve created.” [09.13] Where CXT is now, what they do, and how they help their customers. “It’s about making ourselves as configurable as possible to our clients... our ability to serve multiple workflows based on the business our clients are doing for their own customers.” [11.08] The ideal client for CXT. [13.25] From the uniqueness of workflows to real-time visibility, some of the biggest challenges in the industry right now, as last mile strives to catch up with changing consumer expectations. “Amazon has done some amazing things, but it’s made it very difficult for the average courier service – everyone wants that Amazon experience… And that’s the opportunity we have in the TMS space, to even the playing field.” [16.04] How CXT’s white-labeled portal empowers clients with the tools they need, without a big costly investment, and how that ultimately drives customer loyalty and boosts satisfaction. “Too often we’re in reactive not proactive mode. And the more we can streamline that, the more we can meaningfully create relationships with our clients.” [18.59] How CXT’s shipment management technology supports operations teams across a range of functions, and a closer look at the user interface. “We’re ensuring that a dispatcher still has the ability to make decisions, but some of the heavy lifting gets done for them. They’re managing exceptions rather than every single element along the way.” “We see a ton of waste that’s really low margin. Even a 1% increase in profit can be pretty significant in this type of business.” [24.30] The importance of driver management, and how CXT’s app integrates with operational and client functions to tackle challenges,  and drive efficiency, accountability and customer service. [30.19] Some of the key opportunities and growth areas CXT are supporting their customers with. [32.53] A case study showing how CXT helped a long-standing client enter the medical space and demonstrate a significant efficiency metric, and the importance of partnerships. [36.44] Why CXT consciously built a people-first culture, and what we can expect from them in 2025. “This business is a people business… We use software as a way

S4 E462 · Mon, April 07, 2025

462: Procurement Unlocked: Sourcing Best Practices in a Tariff-Driven World, with ProcureAbility

Carlos Perico of ProcureAbility talks about sourcing best practices in a tariff-driven world & how to turn procurement from cost center to competitive advantage   IN THIS EPISODE WE DISCUSS:   [04.29] An introduction to Carlos and ProcureAbility. “All we do is procurement! It’s our speciality, it’s what we’re passionate about. And that’s key.” [05.59] Tariffs: what they are, and why supply chain professionals need to pay attention. [07.07] Diversification: Some of the strategies companies can employ to build agile supply chains for long-term resilience, the big challenge with long-term strategies, and why your supply chain is like Tetris. “Diversification is the name of the game. You don’t want to have all your eggs in one basket – but the challenge now is that the baskets are getting very complex!!” “For those long-term strategies to pay off, you have to start now.” [14.08] How companies can utilize scenario planning or future-proofing to prepare for further tariff fluctuations. “You need to know your risk. It sounds simple… but you need to go deeper. You need to dive deeper into understanding your supply chain at different levels, your supplier network – and data becomes even more important.” [19.17] Dual-sourcing: what it is, and the impact that implementing dual-sourcing strategies can have on risk mitigation. “Communicate to your stakeholders, because we human beings have a tendency to forget the risk when it’s not present... Communicate the risk you’re trying to mitigate in advance, build that relationship with the business.” [24.57] How to effectively work with suppliers:  How fluctuating tariffs are impacting supplier pricing and contract stability, and how businesses can think about strengthening long-term partnerships whilst retaining the need for short-term agility. [31.19] Working with technology: How businesses can leverage AI and data analytics to predict and mitigate tariff impacts. “Live data visibility is critical right now… Technology is allowing us to be immediately alert… So you can prepare and be more educated.” [37.09] How AI helps businesses to shift the focus from damage control to proactivity, and turn procurement into a competitive advantage rather than a cost center. “Everybody wants to mitigate cost… But you need to continuously evolve your procurement organization to become more of a business support and value driver, as opposed to just one cost center.” [39.49] The key lessons to learn from this discussion. [42.01] How Let’s Talk Supply Chain listeners can benefit from a limited-time discount with ProcureAbility.   RESOURCES AND LINKS

S4 E461 · Wed, April 02, 2025

461: Go Behind the Scenes of a History-Making Partnership, with OneRail and PepsiCo

Bill Catania of OneRail and Anna Farberov of PepsiCo talk all about their strategic partnership, how it works & the benefits it drives for Pepsi customers. IN THIS EPISODE WE DISCUSS:   [03.42] Introductions to Bill and OneRail, and Anna and PepsiCo Labs. [06.22] Why PepsiCo reached out to OneRail to explore partnership opportunities. “They have the solution and we have the problem; they have an entrepreneurial mindset and can move fast, and we have the business expertise and deep industry understanding. And when we’re able to feed that back, that’s where the magic happens.” [06.48] The PepsiCo Labs model, and how the team proactively seek out companies to partner with. “We want to solve problems in the business versus having shiny toys, saying a lot of buzzwords and ticking boxes.” [08.52] The impact of their strategic partnership for PepsiCo and their customers, and OneRail’s business. [11.24] From expanding capacity to maintaining service levels across different customer sizes, the business challenges PepsiCo were looking to solve. [12.19] How OneRail approached the relationship with PepsiCo. “It comes down to being a good listener… There have been a lot of operational changes that had to happen that weren’t easy… But we’ve perfected the model.” [13.54] How OneRail worked flexibly with PepsiCo to achieve strategic alignment and become a true extension of their team. [16.19] The importance of transparency, and the ability to positively give and receive feedback, in building successful partnerships. [17.15] From an increased top line to improved customer experience, the benefits PepsiCo are realizing through their partnership with OneRail. “The vastness of PepsiCo is unbelievable! I get excited when I think about the path forward, because there are so many different things we can do together and problems we can solve.” [18.38] What 2025 is going to bring for the PepsiCo and OneRail partnership.   RESOURCES AND LINKS MENTIONED:   Head over to OneRail’s  website  now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on  LinkedIn ,  YouTube ,  Facebook  or  X (Twitter)  or you can connect with Bill or <a

S4 E460 · Mon, March 31, 2025

460: Discover the Limitless Value of Dedicated Freight in Today’s Market, with Werner

Eric Downing of Werner talks about dedicated freight solutions, the benefits, and the landscape of freight shipping and logistics in 2025.    IN THIS EPISODE WE DISCUSS:   [05.54] Eric’s background and transition from US Air Force to supply chain, and the different business areas he’s moved through in his 27-year tenure at Werner. [08.57] The landscape of freight shipping and logistics and the biggest challenges in 2025, from tariffs to navigating seasonal disruption. “Most carriers are glad to put 2023 and 2024 in the rear-view mirror. 2025 is better, we’re seeing more robust bid activity, better engagement with customers… Are we out of the woods? No. But are we seeing some good things? Yes!” [11.39] Why an increasing number of shippers are turning to outsourced dedicated solutions instead of managing their own private fleets. “Customers want to focus their resources, time, and people on what they do – their primary business. Because it’s a competitive world… And, let’s be honest, running your own trucking company takes a ton of capital investment.” [13.34] The challenges of tracking and visibility when working with multiple third-party providers and the benefit of having a single dedicated outsourced solution. [15.45] The Werner approach and how they work with clients to understand their fleet challenges and opportunities and deliver customized solutions. “The first step is actually listening to your customer! Dedicated providers can get caught up in “I know how to do this, I’ve done this business before” – but you’ve got to start out by learning your customer’s business… Every business is unique, and you’ve got to treat it that way.” [18.34] Werner’s investment in new equipment, sustainability initiatives, and maintenance programs, and how it’s helping to ensure the highest levels of reliability and efficiency for shippers. [23.04] The critical role of driver training, compliance, and proactive safety measures in dedicated fleet operations, and how companies can leverage safety as a competitive advantage. [27.03] The technology that supports Werner’s dedicated solutions, and where they are on their own digital transformation journey. “Everybody has limited resources, so how you do not chase every shiny bauble? How do you focus and vet what’s going to make the biggest difference?” [32.57] The value in dedicated freight solutions and the impact they have on teams at a business level and at a wider industry level. [35.04] A case study showing how Werner worked with one of their most long-standing clients to optimize their business, from reducing fleet on the road and boosting productivity to improving service and visibility and driving sales in-store. [39.43] From customer service to growth, Werner’s focus for the next six months.   RESOURCES AND LINKS MENTIONED:   Head over to Werner’s <a href="ht

S4 E458 · Mon, March 24, 2025

458: Demystifying Industry Buzzwords and Innovating Intermodal, with Lynxis

Allen Thomas of Lynxis talks about industry challenges, the biggest buzzwords, and why organizations need to pay more attention to improved orchestration.   IN THIS EPISODE WE DISCUSS:   [04.20] An introduction to Allen, and Lynxis. [04.53] The biggest conversations on the show floor at Manifest. “Agentic AI is the new buzzword – it’s the new blockchain! There’s a lot of hype, but there’s also a lot of hope.” [06.29] The biggest problems in the intermodal industry right now. “Visibility is still key, because there’s so much complexity when all of this data comes together. We’re not certain who’s right and who’s wrong, there’s no system of record as this cargo moves inland and then back through the flow.” “A lot of the technology projects we’ve seen have been focused on an insular basis, intra-company process improvement versus: how do we make this entire supply chain more efficient and effective for the shippers and carriers that move it?… We’re trying to take costs out of our own internal operations, but we’re not looking at the big picture on what makes everything more seamless.” [10.24] What Lynxis is building to help solve the industry’s biggest challenges. “We’re a custodian of technology for our customers... And we add the infrastructure to support it.” [11.59] AI and how it’s being talked about, and utilized, across the industry. “Everybody wants to use the AI buzzword, when what they’re using isn’t actually AI.” [16.11] Why process automation, not robotic automation, needs to be top of the priority list for landside logistics facilities. “Most container operations we see really can leverage more of the process automation.” [18.28] The importance of data and analytics in driving operational performance and competitive advantage. “You either have to invest in-house, or have a good partner to help you mine the data that’s critical to your business operation. The thing that differentiates you, and enables your core competencies, is a firm grasp on data.” [22.25] Why AI isn’t an easy fix for scheduling, and why organizations need to pay more attention to improved orchestration. “It’s nothing that AI needs to solve, or even can solve right now, because there’s not even the connectivity between all the players.” “When you say automation and scheduling, we hear ‘orchestration.’” [24.46] How improved planning and orchestration can help shippers eliminate excess inventory and reduce costs. [26.17] From talent shortages to managing infrastructure, the biggest obstacles standing in the way of improved intermodal efficiency. [32.02] The importance of case studies and why Allen wants to talk ab

S4 E457 · Wed, March 19, 2025

457: Discover Supply Chain Software that People Love, with Rygen Technologies

Tony Winters of Rygen Technologies talks about being inspired by customer challenges; why visibility is still a challenge; & investing big in agentic AI. IN THIS EPISODE WE DISCUSS: [04.33] An introduction to Tony, his career journey, and his role at Rygen Technologies. “In college, you learn how to solve these algorithms and problems. And, in supply chain, you really get to implement them.” [06.24] An overview of Rygen Technologies – who they are, what they do, and how they help their customers. “We’re hoping to leave our mark on the industry, solve some problems – and have fun doing it!” [08.14] From visibility to technology, the biggest challenges Rygen customers are facing right now. [09.39] Why Rygen is inspired by customer challenges, and their approach to technology and problem-solving. “We crave what the industry wants. They’re asking for things, and we crave that knowledge!.. We take the feedback, learn from it, and make it better.” [11.22] Rygen’s Corsair transportation management, and why it’s not your typical TMS. [12.32] How Rygen are bringing ‘integration platform as a service’ to their customers with their X1 technology. “Integrate at the speed of AI.” [13.40] How Rygen's Blackbird Business Intelligence is solving big data challenges for customers. “We have disparate systems, tech stacks for days, legacy systems, big monster enterprise systems, ERPs, WMS’s, TMS’s... Blackbird is an attempt to forget the bias and have an industry standard.” [15.39] A case study exploring how Rygen helped a major customer to identify and understand their biggest operational problems, and bring together their disparate systems with Corsair, improving processes, boosting visibility, and allowing them to manage their whole supply chain in one place. [18.27] Tony’s hot takes from Manifest, and what Rygen is investing in for 2025 and beyond.   RESOURCES AND LINKS MENTIONED:   Head over to Rygen Technologies’  website  now to find out more and discover how they could help you too. You can also connect with Rygen and keep up to date with the latest over LinkedIn , X (Twitter) , YouTube , and Instagram , or you can connect with Tony on  LinkedIn . If you

S4 E456 · Mon, March 17, 2025

456: Reach Supply Chain Excellence, with ITS Logistics

Josh Allen of ITS Logistics talks about challenges & opportunities in 2025; & how they're providing strategic capacity & smart solutions for complex needs. IN THIS EPISODE WE DISCUSS: [05.23] How ITS Logistics has evolved, since its inception in 1999, and the reason behind its sustainable growth. “ITS has always been about smart, customer-driven growth. No acquisitions, all organic – just explosive, consistent expansion. We’ve grown by solving real problems. Customers don’t just stay with us, they expand with us.” [07.25] An overview of ITS Logistics – who they are, what they do, and how they help their customers. “Customers don’t just need capacity. They need efficiency, visibility, and control.” [09.37] The ideal client for ITS Logistics. [13.12] The biggest challenges and opportunities in the market now, and what interests Josh about the transition from Q4 2024 to Q1 2025. “Q4 was a dogfight. The demand is still soft compared to previous years and typical peak environments, and cost of spending and inventory corrections all made it tough. Q1 is now fascinating – because it’s bid season... You have a lot of carriers and logistic providers out there that are still in scramble and ‘stay-alive’ mode.” “I don’t think the market is broken. But it’s not thriving yet. So to me the question becomes: how are folks positioning for the future?” [17.21] Capacity – whether it’s a challenge or opportunity, and what companies need to be thinking about. [19.20] Why ITS coined the term ‘hybrid capacity’, what it means, and why it’s so valuable. “It’s the best of both worlds!” [21.30] The unique ITS approach – why they focus on going beyond delivering a traditional logistics service, why they invest in customer problems, and how they work with customers to deliver value where they need it most. “You’ve got to make investment in technology. It’s one thing to be able to execute – but can you communicate, can you bring visualization to the environment, can you bring nimbleness and speed? That unlocks power. We find the problems, we fix them, and we make stronger, smarter supply chains for the long run.” [26.13] How ITS Logistics’ distribution and fulfilment solutions help customers keep up with the rapidly changing e-commerce landscape. “We have a different approach… Our facilities are built for speed. We know that ecommerce moves fast – so do we.” [28.43] The technology that sits behind the ITS solutions. [33.46] A case study showing how ITS helped a retail client successfully launch a new initiative, giving them a fully functional network, technology and visibility overnight, eliminating complexity so they could focus on successfully scaling their business. [36.45] The trends shaping 2025 and what we can expect from the year ahead. “There’s an arms race going on in utilizing AI… but we have a view that might be a bit

S4 E455 · Wed, March 12, 2025

455: Discover Event-Driven Platform Technology, with BlackBerry Radar

Shannon Hamilton of BlackBerry Radar talks about the digital trends shaping 2025; tech challenges; event-driven data; and the importance of scalable solutions.    IN THIS EPISODE WE DISCUSS: [04.24] An introduction to Shannon and BlackBerry Radar. “We truly believe that doing more with our partners is a value-add for our customers.” [05.50] From AI and blockchain to IoT, the big digital trends that are going to shape 2025. “Some of the trends are really about: How are we using the information, how are we connecting with partners – and how are we making it smart.” [07.23] The biggest challenges Shannon sees across the industry when it comes to technology. “How do you buy technology that meets your needs today, but is also scalable as your business grows and evolves?” [08.43] The business-level challenges standing in the way of successful tech implementations and digital transformations. [11.00] Why technology is a foundation for process optimization, the importance of focusing on integrating the right tech into our businesses, and why it’s OK to try out multiple technologies. “Piloting and testing tech is very important – there’s still a time and a place to try out some of the new things we’re seeing.” [13.02] The benefits of combining technology implementation with physical assets, and how it can drive business improvement. [16.04] BlackBerry’s Radar Asset Tracking Solution, how it works, and how it’s delivering more data for customers. “We’re seeing more and more customers get excited about the data – but they want more.” [18.57] How BlackBerry Radar pulls data together into one pane of glass, and the benefits for their customers. “We want our data to be intelligent. The last thing we want our customers to do is sift through lots of data. So we easily surface all the critical events… we make life easy.” [20.33] Why, in a climate of cost-cutting, disruption, and failing digital transformation projects, scalable technology solutions are key. [22.32] A case study showing how BlackBerry Radar helped a customer improve turn times and move assets through their lanes faster, ultimately driving operational efficiency, reducing cost, and improving revenue. [25.11] What 2025 has in store for BlackBerry Radar.   RESOURCES AND LINKS MENTIONED:   Head over to BlackBerry Radar’s  website  now to find out more and discover how they could help you too. You can also connect with BlackBerry Radar and keep up to date with the latest over on <a href= "https://www.linkedin.com/showcase/blackberryradar/" targe

S4 E454 · Mon, March 10, 2025

454: Uncover Hidden Inefficiencies and Reveal Your True Cost-To-Serve, with 910 Advisors

910 Advisors talk about cost-to-serve - the challenges, its impact on supply chain efficiency & profitability; & transforming inefficiencies into opportunities.   IN THIS EPISODE WE DISCUSS: [06.03] Introductions to Greg, Janet, and Robert, and why Greg and Robert co-founded 910 Advisors. “So many consultancies are focused on these long-term, big-dollar transformational programs... Everyone wants to hit you with the strategy book, but no ones there to help guide you there… We make sure we have a lens towards the long-term, but also in helping companies understand what to do in three, six, nine and twelve months, in support of that three-year plan.” “So many people hire technologies to solve commercial and supply chain problems.” [13.48] An overview of 910 Advisors – who they are, what they do, and how they help their customers. [16.40] The ideal client for 910 Advisors. [19.54] ‘Cost-to-serve’: What it means, why it’s so often overlooked, and why teams have a handle on their customer acquisition costs, but not ongoing ones. “Most organizations are commercially-focused first, they’re all about the customer – and rightfully so! That’s who pays the bills, and you need that focus. But, a lot of times, the back end tends to get overlooked.” “Some customers may be costing you money and you don’t necessarily realize it... What really improves your business is when you start to understand, and make decisions around, that total cost-to-serve.” [25.25] From lack of data to disparate systems, the biggest challenges in understanding up-front cost-to-serve. [26.36] The impact of that lack of understanding on a company’s supply chain efficiency. [29.17] The cost of not understanding cost-to-serve, and its impact on profitability. “It’s direct – it’s coming straight from the bottom.” [33.18] What organizations can do to better understand cost-to-serve earlier in the journey, and how they can start to build processes and workflows to manage both efficiency and cost. “You can make an improvement in one area, and it may impact another one negatively. You have to have a holistic view. Take that journey yourself – what does a day in the life of that order look like?” [35.43] The role of 910 Advisor’s tech implementations and consulting in helping customers tackle challenges and transform inefficiencies into opportunities. “We’re the master mediators!... We’re really good at taking symptoms, getting to the root cause, and applying it across the process. Most consultancies you hire to fix one thing, and they’ll fix the symptom, but they cause something else up or downstream…. We own outcomes.” “Everybody wants to talk about their technology problems. But we try to re-focus that conversation around process-first, and that will lead us to if we need to address technology issues – you may not have to if you fix the process!” [4

S4 E453 · Wed, March 05, 2025

453: Driving Supply Chain Innovation with Reveel and Deposco

Marc Aliotta of Reveel & Jack Margeson of Deposco talk about how their strategic partnership helps clients overcome challenges, save money & scale to success. IN THIS EPISODE WE DISCUSS:   [04.50] Introductions to Marc and Reveel, and Jack and Deposco. [07.10] The biggest challenges facing Reveel and Deposco customers right now. “The last few years, some of the biggest challenges have been uncertainty – what does the year ahead hold?! There are a lot of changes that happen, both at the global and domestic scale, that go towards: ‘How do I plan as a business? How do I shape where I need to go next year, knowing that supply chain is changing really quickly?’” “After the pandemic, a lot of shippers realized they couldn’t trust the major carriers because of capacity issues. And that uncertainty led itself to diversification strategies… So people are trying to build trust in new carriers.” [10.55] How the Reveel and Deposco partnership developed, and why organizations need to lean into collaboration, not competition. “The business world is changing. Clients don’t want to have a group of partners that are pushing away… So it’s our responsibility to make sure we’re providing, not only the best software and platform that we can, but that we’re also looking out into the market, looking at what’s out there, what’s changing, and helping guide them with partnerships and introductions that help grow their business.” [13.53] Why collaboration is crucial for teams, for businesses, and the industry as a whole. [15.51] How Reveel’s Parcel Spend Management and Deposco’s supply chain technology work together through deep integration. [19.42] A closer look at the data that Reveel and Deposco clients can access, and what they can do with it. “Make decisions in real time: observe, orient, decide and act. That’s what customers really want.” [22.53] The different layers of savings, from direct cost reduction to operational efficiencies, that can be created through the Reveel and Deposco partnership. [25.17] Customer experience: why it’s more challenging, but more important, than ever before. “Customer satisfaction is harder and harder to attain. You’re not really compared against your competitors any more, you’re compared against their best experience – period.” [27.50] How Reveel and Deposco are helping companies to refine their strategies, streamline operations, enhance the customer journey, and ultimately scale for success. “A lot of businesses don’t want to focus on their operations. They want to focus on their brand, their product… So the more we can take their focus from: ‘Is my product being handled the right way?’ towards: ‘What can I do with my product?’ the more successful they’ll be in their business.” [30.17] What people can expect from the Reveel and Deposco partnership in 2025. RESOURCES AND LINKS MENTIONED:   H

S4 E452 · Mon, March 03, 2025

452: Women in Supply Chain, Christine Barnhart

Christine Barnhart talks about the issues faced by women in supply chain, the impact of bias and changing DEI narratives, and the women who inspire her.  IN THIS EPISODE WE DISCUSS:   [06.01] An introduction to Christine and her new role at Nulogy. [07.45] Christine’s experience as a woman in both US and Canadian companies, the differences in organizations across different territories, and what we can learn from the countries leading the way in gender equity. “For me, it’s been interesting to compare and contrast what the culture is like in these companies,  but also what regulation and policy differences there are.” [10.38] The challenges for women in developing countries, the misunderstood areas of supply chain, and why data showing strong female representation across the industry doesn’t necessarily tell the whole story. “When we look at developing countries in particular, they need expertise and strong leaders but, in a lot of those countries, it’s a very masculine, patriarchal society... They’re not going to get the results they need unless they bring women to the table.” “It’s more than how many women. It’s what percentage are actually in a managerial or leadership position, do they actually have a voice? It’s about more than just opening the door and letting people in – it’s about making sure you’re inviting them to the table.” [14.11] The impact of bias and changing conversations around DEI, and the importance of women coming together towards a shared goal and building ecosystems that make a difference. “I look at representation – does an organization really represent the geographies it’s serving?” [28.27] Some of the incredible women in supply chain that inspire Christine and Sarah, and the importance of opening up better methods of communication within the community. [40.21] From transparency to empathy, Christine’s advice for organizations looking to empower women and achieve gender pay parity. [42.38] Helpful resources, and the importance of female relationships, as well as of prioritising yourself as a woman. “I love my husband and my children and my job. But I also need the time to nurture me, and to educate me, and to have conversations. Because I’m better in every part of my life when I do that.” RESOURCES AND LINKS MENTIONED:   You can connect with Christine over on LinkedIn . If you enjoyed this episode and want to hear more from Christine, listen to 380: Women in Supply Chain, Christine Barnhart or check out her live show <a href= "https://letstalksupplychain.com/s

S4 E451 · Mon, February 24, 2025

451: Cargo theft is a $700+ million problem. What can shippers and carriers do?

Bobby Strenk of SecurSpace & Ron Greene of Overhaul talk about cargo theft - the biggest challenges & trends, and best ways to keep your shipments safe.   IN THIS EPISODE WE DISCUSS:   [05.38] An introduction to Bobby and SecurSpace, and Ron and Overhaul. [07.54] Exactly what cargo theft is, the different types, and the trends to look out for. “There’s a whole new world in cargo theft. We’re three years into a significant spike in cargo theft, and the US takes the lead in how much it’s increased… There’s been an expansion of theft techniques and a lot of criminal organizations, that historically weren’t in the cargo theft space, have jumped in with both feet.” [10.09] The current scope of the cargo theft problem, and why gathering data to measure it accurately is problematic. [13.13] The future of cargo theft, and why it’s going to continue to rise. “It’s going to take a collaborative industry, plus government and associations, joining forces to curb this issue.” [14.47] What shippers can do, from a people perspective, to mitigate freight theft and risk, and why organizations need to focus on security through compliance. [21.35] How technology and security can help shippers mitigate risk and prevent theft. [25.25] Why secure parking and storage is so important, and what organizations should look for in a secure yard. [30.54] How providers can better secure their yards. “What are you doing at your facility, what is your infrastructure, and how does it compare to the gold standard? Not every yard needs to be Fort Knox, so take a ‘good, better, best’ approach.” [35.03] How shippers, and their 3PL partners and carriers, can better secure their freight in-transit. “Everybody, the entire organization from the top to the bottom, needs to adhere to a security culture... Building a safety culture is what the industry has to do to help mitigate this problem.” [38.44] Why freight at rest is at risk, and what companies can do to secure it. [43.03] How SecurSpace helps customers with their growing national network of secure parking and storage. [46.18] The role Overhaul play in protecting cargo for their customers.   RESOURCES AND LINKS MENTIONED:   Head over to CargoWise Landside’s  website  to find out more and discover how they could help you too. You can also connect with CargoWise and keep up to date with the latest over on  LinkedIn ,  YouTube ,  X (Twitter)  or  Facebook ,or yo

S4 E450 · Mon, February 17, 2025

450: Women In Supply Chain, Jenny Perlitch

Jenny Perlitch talks about her career journey; lessons learned as a woman & immigrant; and supporting diversity within the transportation industry.   IN THIS EPISODE WE DISCUSS:   [05.15] Jenny’s journey from Ukraine to Germany to Cananda, and what it taught her. “It taught me a lot. All of a sudden you’re thrown from your comfortable environment to one with a completely different language and culture… I learned resilience and adaptability, and they really helped me in business. It made me independent and I believed things could be done.” [07.58] Why Jenny’s computer science background is so compatible with a career in supply chain. “It’s a way of thinking. I’ll look at things as a problem that could be solved by building an algorithm. Take something complex and break it down into smaller parts, automate those parts, and put it all back together like a beautiful puzzle.” [11.35] How a summer job became a lifelong career in supply chain for Jenny when she discovered a joy in pushing out of her comfort zone and a talent for problem-solving. [13.39] Why Jenny co-founded IRT Technologies, specializing in equipment for the satellite market, in 2011. [15.14] Why, in the same year, Jenny also founded Perlitch Transport, and the challenges of founding and growing two businesses simultaneously. “I was single, I had to do something!” [19.00] The areas of business Jenny is most passionate about, as a founder and CEO, and why it’s important to recognize your strengths and weaknesses. “I really like the strategic side of the business. You try something, look at the results, and try a different way… But I’m very quick to do things, sometimes I lack patience… It’s important to be honest about your weakness, fill in the gaps with great people, and then empower those people.” [20.52] Some of the toughest challenges Jenny has faced whilst running her businesses, and her unique approach to overcoming them. [27.31] Jenny’s experience as a woman in supply chain, and what she’s learned. “It’s a very male-dominated industry… You feel it very quickly when you’re trying to get in... In the early days, when I had a good idea, a good vision, and I knew how to do things… they brushed me off, didn’t take me seriously or let me finish. And eventually your voice becomes low and apologetic. At that point, you have to put yourself back together, and try a different door.” [31.47] How Jenny creates positive and inclusive cultures within her own organizations, and her advice for other businesses looking to do better. [34.28] The importance of awards, and what they mean for the industry as it continues to strive for improved diversity and equity. [38.48] The future for Jenny.   <str

S4 E448 · Mon, February 03, 2025

448: Bridging the Gap Between Operations and Technology, with Buckeye Mountain

Greg Dunnell of Buckeye Mountain talks about his founder journey; how big challenges impact workers; & why Buckeye are stewards of technology for customers. IN THIS EPISODE WE DISCUSS:   [05.17] An overview of Greg’s journey – how he found supply chain, innovated in technology whilst working for some of the industry’s biggest names, and ultimately co-founded Buckeye Mountain. “I grew up working on a farm, so transportation came naturally to me. And, when I graduated from college, I wasn’t what you’d call an honors student…! I went back to what I knew, and ended up driving a truck.” [12.43] An overview of Buckeye Mountain – who they are, what they do, and how they help their customers. [15.47] The ideal client for Buckeye Mountain. “It’s really about our history and experience because we feel our role – our obligation – is to share those lessons learned. We’ve been down the pothole of technology for many years… And the secret to success is failure. We’ve been on that journey.” [18.25] From visibility to productivity, the biggest challenges currently faced by landside logistics facilities, and how they impact frontline workers. “Those people, when the tech goes down – imagine the frustration. ‘I’m not paid to be a technology troubleshooter, I’m paid to operate.’ That’s the big migration.” [23.45] How Buckeye are helping customers solve their toughest problems remotely and out in the field with their TechOps teams, who ‘think like operators, but act like tech experts.’ “It is about the technology, but it’s more about: ‘What is the giant problem you’re trying to solve?’” [27.28] Why Buckeye act as a steward of technology for their customers, and how TechOps are changing the game. [31.11] How and why Buckeye developed Rapid Deploy technology, and the importance of guaranteed connectivity. [34.28] A case study showing how Buckeye helped an isolated intermodal facility, with no power or network, to be operated as a modern facility with Rapid Deploy and solar technology. [37.30] What we can expect from the landside logistics facilities of tomorrow, and the future for Buckeye. “If we can pull things into an easy workplace environment, and still provide the benefits operationally, that’s a no brainer – but you need the infrastructure to do it.” RESOURCES AND LINKS MENTIONED:   Head over to Buckeye Mountain’s  website  to find out more and discover how they could help you too. You can also connect with Buckeye and keep up to date with the latest over on  LinkedIn , or you can connect with

S4 E447 · Mon, January 27, 2025

447: Women In Supply Chain, Nikki Driskill

Nikki Driskill talks about her career journey; the changing face of customer service; people leadership; & why women should pursue a career in logistics.   IN THIS EPISODE WE DISCUSS:   [05.08] How Nikki found supply chain, and how the industry has changed over the course of her career. “I started so long ago that when you looked for a job, you looked in the newspaper!” [10.59] Why Nikki’s career ambitions changed when she fell in love with supply chain; how she discovered a passion for people leadership; and why strong women inspired her to want to build relationships and make a difference. “I was very young and my intent was: ‘I’m going to take this role, and then figure out what I want to do when I grow up’… Then I realized I loved it. There were so many bold women in leadership roles - and I wanted to be them.” [15.38] Nikki’s experience of repeated mergers and acquisitions, and how they gave her opportunities to explore the industry and learn new skills. “Each time that we were acquired, things got better in so many different ways… I feel like I’ve worked for four different companies.” [23.12] How customer service, and its role in relation to wider business success, has changed throughout Nikki’s career, with the impact of factors like technology and new generations of workers. “A verbal conversation is good for relationship-building, but we don’t have that so much anymore with tech… you have to work differently.” [32.46] The importance of industry awards, especially for women. “It matters so much for women… We need to be reminded to celebrate each other.” [34.32] Nikki’s experience as a woman moving through a male-dominated industry, climbing the ladder, and holding leadership positions. [39.59] Why Nikki wants to inspire others to pursue a career in logistics, and why it’s such a good career choice for women. [42.32] The future for Nikki. “I want to spend a lot more time mentoring, and making a difference… I want to share what I have – and I don’t plan on exiting the industry, that’s for sure!”   RESOURCES AND LINKS MENTIONED:   You can connect with Nikki over on LinkedIn . If you enjoyed this episode and want to hear from more women excelling in customer service and client experience, check out 437: Women In Supply Chain, Mercedes Pina or 415: Women In Supply Chain, Evin Sisemore.  

S4 E446 · Mon, January 20, 2025

446: Keep America Moving, with Werner

Lance Dixon of Werner talks about transportation challenges & opportunities; cross-border potential; & how Werner helps to give companies a strategic edge.  IN THIS EPISODE WE DISCUSS:   [05.26] An introduction to Lance, and to Werner. “It’s an ever-changing, dynamic world. And what a change since 1992 when I started at Werner! Things are so different... There are more rules, regulations – probably good for society in general, but it’s a chore to keep up!” [08.23] The ideal client for Werner. “It’s someone that’s open to multi modes of shipping, whatever is most efficient… Someone that’s flexible and wants to partner, someone who doesn’t look at Werner as just a service provider. We want to work together to solve these transportation and supply chain issues.” [10.20] How both Werner and the industry have changed, and the huge business potential in Mexico. “The pandemic taught us a lot about how fragile long supply chains are, so there’s been a move to source closer to the end consumer.” [16.05] The key challenges facing Werner customers right now, and how Werner help tackle them. “There’s a northbound-southbound imbalance, with northbound volume outpacing the southbound – there’s a lot more coming into the U.S. than there is going out, and nearshoring is going to exacerbate that.” [19.05] The biggest opportunities for organizations in 2025, and the future for nearshoring. “Nearshoring is in the early stages – it’s going to take a decade to play itself out, but I’m excited to see where it’s going to go.” [22.58] The cross-border potential in Canada, the difference in logistics execution between Canada and Mexico, and the overall importance of the logistics and transportation industries. “It’s complex, it’s dynamic, it’s challenging – but that’s what keeps it interesting!” “I don’t think we always fully grasp how important logistics and transportation is to so many people… It can seem like a thankless job but what we do, all of us collectively, is so important to companies, to societies.” [28.36] The challenges and risks shippers might face when shipping to and from Mexico, how Werner are helping mitigate them, and Lance’s advice for organizations in the early stages of nearshoring. [34.38] Werner’s recent $8 million investment to improve operations and capabilities in Mexico, and the importance of providing flexibility, speed, and capacity to customers. [37.55] A case study detailing how Werner helped a client that needed to double their normal volume to keep transportation costs down and boost ROI. “Flexibility is going to be the key to success for many shippers coming out of Mexico, going forward, as nearshoring ramps up.” [40.44] The future for the industry, and for Werner. “We don’t practice any more, we’re experts at this game.” RESOURCES AND LINKS MENTIONED:   Head over t

S4 E445 · Mon, January 13, 2025

445: Embrace the Data-Driven Evolution, with GAINS

Amber Salley of GAINS talks about being data-driven - its four-stage evolution, misconceptions, the problem with LLMs & the benefits of letting the data lead.   IN THIS EPISODE WE DISCUSS:   [05.43] An introduction to Amber, her background, and her role at GAINS. “I’ve taken all that I learned in the past 25 years and brought it to GAINS, to help them think through: ‘Where should we take our product in the future, and what should we be focusing on to help our customers make the highest-quality decisions for their supply chain?’” [07.42] The evolution of data-driven thinking, as technology and mindsets have changed. “You come up with an instinct, a feel for a decision, and then you use the data you have to back it up. You have a lot of confirmation bias in your decision-making.” [10.50] The new paradigm in data-driven thinking. “The new paradigm focuses on discovering patterns and finding correlations over explaining causality… It’s not trying to get into the ‘why’ that is – it just IS.” [16.18] From confirmation bias to managing leadership pride and instinctual approaches, the common misconceptions and challenges around being data-driven. [21.12] A case study detailing how GAINS helped a key client to get on top of volatile lead time predictability and utilize full data-driven decision-making. [24.50] The challenges of emerging technologies like Language Learning Models. “Generative AI is ultimately a predictor, and it’s trained to predict around text. And it’s very good – it knows the rules of language, that are pretty rigid and have been around for a very long time… But, if we’re thinking about forecasting or creating inventory plans or production plans – there’s not an established pattern.” [27.54] The four stages of data-driven evolution and what they mean for teams. [32.44] The benefits of letting the data lead, for both teams and businesses. “For teams, it allows for faster actionable insights and a reduction in manual effort and bias, so they can start to focus on more value-add activities… And the business can achieve better inventory management, better supply chain design, and increase their overall resilience.” [35.20] Exactly how GAINS can help organizations to adopt a truly data-driven approach.   RESOURCES AND LINKS MENTIONED:   Head over to GAINS’s  website  to find out more and discover how they could help you too. You can also connect with GAINS and keep up to date with the latest over on  LinkedIn , <a href= "https://www.youtube.com/@gains-supplychainoptimiz

S4 E444 · Mon, January 06, 2025

444: Women In Supply Chain, Gina Anderson

Gina Anderson talks about her career journey; sitting on boards; mentorship; the power of reinvention; and why she's a self-confessed parcel fanatic.   IN THIS EPISODE WE DISCUSS:   [05.54] An introduction to Gina and her role at Reveel. [06.42] Gina’s career journey, and how she found supply chain. “Someone early on took a chance on me… Ron wanted to bring me into his freight forwarding business to do sales. So I said: “Well, what does that look like – and what does it pay?!” [08.24] Why Gina has entered her 7.0 era, and the power of reinvention. “If you stay stagnant, it’s going to be really hard to feel fulfilled.” [09.53] Why Gina took the leap from corporate America to entrepreneurship to found the Savii Group in 2010. “It was powered by purpose. I wanted to help companies drive efficiencies within their supply chain, but then also take part of the money I was helping them save and reinvest that into their people and social good… I couldn’t do the corporate grind at that time in my life. Having kids and being able to create something that was purposeful and impactful was a gamechanger for me.” [12.04] What Gina learned from entrepreneurship, and how to identify opportunities to pivot. “If you pay attention, you’ll know when it’s time to pivot, when it’s time to take a passion and reinvent. Having an entrepreneurial spirit isn’t easy, it’s not something that everyone has. But recognize it if you do have it. Because it could be something spectacular.” [13.47] Gina’s advice for successful networking. “There’s no secret sauce – it’s just being curious!” [16.02] From AI to a lack of transparency, the tech trends that supply chain teams need to pay attention to. [18.55] Gina’s perspective on the industry and where businesses are at with big trends like data, technology, and business intelligence. “It’s exciting – people are starting to get out of a fear-based mindset, and they’re willing to actually see and experience what’s out there.” [21.09] Why Gina is a self-proclaimed parcel fanatic. [22.18] Gina’s experience of sitting on boards, and her advice for others looking to get a seat at the table. [26.17] Gina’s experience of mentorship, and her perspective on its importance. “I’ve never had a mentor – but I love mentoring!” [28.59] Gina’s advice for young professionals looking to build a career like hers. [30.16] The future for Gina.   RESOURCES AND LINKS MENTIONED:   If you enjoyed this episode and want to hear more from other long-standing women in supply chain, check out <a href= "https://letstalksupplychain.com/episode-342-women-in

S4 E443 · Mon, December 30, 2024

443: Mastering Visibility: Insights from LogTech Live with Shippeo

Eric Johnson & Chris Mazza of Shippeo talk about visibility, how big challenges in 2024 impacted the market, & overcoming data quality challenges.   IN THIS EPISODE WE DISCUSS:   [06.06] A closer look at two key upcoming conferences: TPM 25 – listen out for a special discount! – and Journal of Commerce’s Breakbulk and Project Cargo . [08.19] From an Uber Freight product launch to how technology is enabling companies to pursue smaller incidents of overbilling in freight payments, Eric dives into the big supply chain news of the week. “They announced a product… which you might think looks like a product from Convoy, a company that’s now out of business, released a few years ago. And you’d be right.” [14.12] An introduction to Chris Mazza, his career journey, and an overview of Shippeo. “All of a sudden this thing called the internet happened (!), and it began to change the things ocean carriers did internally and how they began to view their customers externally.” [17.51] From the Baltimore Bridge collapse to ongoing port strikes, the biggest challenges of 2024, and how they impacted the visibility market. “At TPM last year you had Robert Gates speaking. And when you have somebody who’s basically a geopolitical and defence specialist speaking at what is arguably a transportation and supply chain conference, you know you probably have a problem.” “People are realizing that the first requirement to resiliency in their supply chain is visibility. And, for the vast majority, they do that in an older, more outdated way. They may still be relying on systems or methodologies that were developed in the 90s or 2000s.” [22.07] A closer look at visibility in the ocean and over-the-road markets, the different levels of demand and maturity, and the increasing focus on boosting ocean visibility. “We’ve seen an enormous jump in the quality of the data, but at the same time, we’ve seen a huge degradation in the underlying service. The on-time performance, the scheduling integrity – it’s not good.” [31.54] A listener question: Should we consider contingency planning as part of the visibility function? [35.55] Carrier APIs – their role in accessing the best data and the challenge of navigating multiple layers of business relationships. “APIs don’t clean data. But what they do, ideally, is provide you with easier access. The question in the market is: Are you going to get the best access to the best data via API, EDI or some other methodology?” [40.04] How visibility can be used to prevent missing shipments. [44.13] W

S4 E442 · Mon, December 23, 2024

442: On The Margins - How to Thrive Through Cost-Cutting and Corporate Changes

On The Margins: How procurement leaders can maintain supplier relationships, support teams, nurture trust and build resilience in volatile markets.     IN THIS EPISODE WE DISCUSS:   [06.24] An introduction to Michael van Keulen, and what he loves about travel and spending time with the supply chain community. “I love to connect, I take so much pride in what I get to do every day… Helping and playing a role in the community we’ve created keeps me energized.” [08.31] From the opportunities in technology to big macro challenges, the issues that are top of mind for the procurement community right now, and why collaboration remains crucial. “We’re excited about technology, there’s so much out there… Finding the right solution isn’t easy, but there’s a lot of attention now paid to technology in procurement.” [12.48] Coupa’s Mind Your Business campaign. [14.08] The importance of talking about how to thrive through cost-cutting and corporate changes. [15.09] An introduction to Rendi Miller from GitLab, and what she loves about procurement. “Like many people, I fell into procurement. And it’s served me so well because of the network of people I’ve met, friends that I’ve made. It’s a really unique group.” [18.10] How to approach change and navigate transition, and Rendi’s personal experience of managing big corporate transitions. “The one thing we can always count on is change. You need to be adaptable, and not be afraid of it… Have trust with your employees as a leader, and have a solid foundation built for your people, processes, and technology.” [21.48] Rendi’s advice to her younger self for navigating change. “Every time I’ve been through some sort of change, it’s really been for the better in the long run... You can’t be shortsighted.” [25.14] The challenges Rendi faced, and lessons she learned, from managing corporate transitions. [27.40] Rendi’s advice for procurement leaders to help maintain supplier relationships in the face of pressure. “The time when you need them to step in and help you with a reduction is not the time to start building a relationship! The time to build relationships is right from the beginning… Treat them as partners instead of just vendors that work for you.” [30.13] How leaders can support their teams emotionally during big changes. [34.18] What procurement leaders can do now to improve resilience for the future. [35.15] It’s trivia time! Three questions stand between an audience member and a brand new pickleball set. [40.02] Coupa Inspire returns in 2025 – don’t miss your chance to meet Sarah and Michael i

S4 E441 · Mon, December 16, 2024

441: Leverage Drayage Rating and Quoting Best Practices to Improve Supply Chain Management, Visibility and Logistics Execution, with CargoWise Landside

Tom Burke of CargoWise Landside talks about how drayage rating & quoting best practices can improve supply chain management, visibility, & logistics execution.    IN THIS EPISODE WE DISCUSS:   [06.59] An introduction to Tom and his career journey, how he founded DrayMaster, and its current place in the extensive CargoWise Landise portfolio. “You could say that I’ve had my hand in every cookie jar when it comes to this industry, and I’ve gained valuable insights from each experience.” [09.49] Trend one: The importance of collaboration in supply chain management, the improving integration and interoperability between stakeholders, and how a shared access to pricing is helping to drive improvement. “A supply chain without collaboration would be fragmented, inefficient, and unable to meet the demands of modern commerce… It’s the glue that holds the entire industry together.” [13.23] Trend two: What visibility and transparency mean to CargoWise Landside, the areas of supply chain where they’re most impactful, and how they support drayage rating and quoting best practices. “Forwarders are working across multiple time zones, they need instant access to accurate rates… Waiting for hours or days just doesn’t cut it any more. And for trucking companies, if you’re not providing rates electronically, your likely missing out on opportunities to quote and move freight.” “Together, they’re the foundation of today’s drayage and quoting practices.” [18.05] Trend three: The role of automation in shipping logistics and supply chain management – how it’s reducing manual effort, breaking down data siloes, and ensuring accuracy across data, from quote to invoice. “Ultimately, it’s all about efficiency and transformation. Automation is changing the way businesses operate, enabling them to run leaner and more efficiently with the precision that’s now needed.” [21.05] From rising customer expectations to issues with change management, the biggest challenges these three core trends present to drayage operators. [26.26] How drayage operators are managing through these trends and challenges, and why digitalization is no longer a nice-to-have. [28.47] ‘Good, better, best’ – the three step approach to best practices, why best practices are needed across the industry, and how they pull together the key trends of collaboration, transparency, and automation. [32.52] How DrayMaster can help truckers to reduce quote turnaround times by up to a huge 95%. [34.59] A case study detailing how DrayMaster helped a 3PL to achieve 44% lower rates, resulting in annual savings of over $1.5 million, and drastically reducing invoice discrepancies by over 50% and counting. [39.30] How DrayMaster helps truckers and 3PLs to work together, deliver collaboration, visibility and data, and how drayage rating and quoting best practices can improve supply chain management an

S4 E440 · Wed, December 11, 2024

440: Level Up Your Fulfillment Capabilities, with OneRail

Bill Catania of OneRail talks about their recent Series C funding; collaboration with IBM Sterling®; & the challenges for retailers and wholesalers in 2025. IN THIS EPISODE WE DISCUSS:   [06.46] An introduction to Bill, and how OneRail are empowering customers to design and execute their own brand of delivery solutions.  “I love what we do – we’re solving a shopper marketing problem with supply chain and logistics... We’re helping our customers fulfil excellence at scale.” [09.57] OneRail’s successful Series B funding round in 2022, and the exciting changes they implemented with this initial investment to position themselves for growth. [12.37] How OneRail are building on that growth with $42 million of Series C funding and an overview of the OneRail vision that this further investment will help propel them towards. “Venture capital for logistics and supply chain tech start ups has reduced by 90%. We just raised a Series C – a very difficult round under good circumstances – at a time when 90% of funding is gone. And there’s only one way to recognize that – the team.” [18.32] OneRail’s new partnership with IBM Sterling® Order and Fulfillment Suite, and how it aligns with Bill’s vision for creating frictionless experiences. “We’re trying to remove friction. When we look at the pandemic, there were a lot of point solutions, solving little pieces of the problem. And now we’re seeing a lot of deprecation in some of those platforms, because they’re not solving enough of the bigger problems.” [21.17] The customer benefits of the OneRail and IBM Sterling® collaboration. “The only way to build trust is repeatable success, and then you build a behavior, and then you build loyalty.” [26.20] Why OneRail built its own fintech platform expansion for freight audit pay and claims, how it helps customers and its pioneering place as the first solution in the market for this category. [31.49] The biggest challenges facing retailers and wholesalers in 2025. “Data siloes are what holds up optimization, but optimization is where the value is.” [33.32] With those challenges in mind, where retailers and wholesalers need to focus, and what they need to prioritize, for the year ahead. “A decentralized, fully interoperable solution is absolutely the future.”   RESOURCES AND LINKS MENTIONED:   Head over to OneRail’s  website  now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on <a href= "https://www.linkedin.com/company/onerail-lastmile/" target= "_blank" rel="noopener nofoll

S4 E439 · Mon, December 09, 2024

439: Discover The Power of Unified Supply Chain Planning, with Manhattan Associates

Mandar Rahatekar of Manhattan talks about unified supply chain planning; breaking siloes; UI design; & leveraging AI and machine learning to reduce complexity.   IN THIS EPISODE WE DISCUSS: [06.47] An introduction to Mandar, and an overview of Manhattan. [07.48] Mandar’s career, his journey from Manhattan customer to employee, and what he loves about supply chain. “I’m a mechanical engineer. I started my career in manufacturing and the first lesson I learned, day one on the shop floor, was: I knew nothing.” [11.13] Why the industry is starting to pay attention to unification, and why technology, the ever-growing complexity of supply chain, and increasing speed of business mean it’s more important than ever to merge supply chain planning with execution. “We’re at the right intersection of the requirement of us as customers, and the technology that will support it.” [16.07] Why supply chain has historically been so siloed, and how the changing speed of communication and evolution of siloed working led to a culture of tech integrations. “As humans, we need to solve problems that are manageable… There’s a limit to how much we can do, so we have departments… And everybody chose to solve the problem they can actually influence.” [21.38] How creating one single plan can help to break down siloes, and align all resources to a common business objective. “I learned, as a forecast analyst, as soon as I publish a forecast, I’m lying! Because it’s no longer right, things have already changed… The process is there, but the speed doesn’t match the speed of business. We have to use technology to match that speed.” [24.58] How organizations can simplify the planning process, to build a plan that works for everyone across departments and priorities. [29.59] The challenges of different internal and external data sources, and how businesses can leverage AI and machine learning to sift through them and produce more accurate demand forecasts. “More data is good, but it doesn’t always lead to accurate forecasts.” [36.29] The importance of UI design, and how it can bring simplicity and transparency for users. [41.26] Continuous order build – what it means, and why it’s important. [44.02] How having a broad unified view, and keeping everyone focused on a common business objective, benefits a business’s bottom line; and the key drivers of ROI for customers. “The biggest cost driver is inventory itself, with the cost of labor to add value and move it around, then warehousing and transportation. About 70% of the cost of goods sold is inventory.” [48.06] Why generative AI is the trend every supply chain professional should be thinking about in 2025.

S4 E438 · Thu, December 05, 2024

438: Women In Supply Chain, Maria Madrigal

Maria Madrigal talks about her career journey; overcoming challenges in a male-dominated industry; her leadership style; & the achievement she’s most proud of.   IN THIS EPISODE WE DISCUSS:   [06.56] An introduction to Maria and WSI. [07.20] Maria’s 24-year tenure at WSI, and what she loves about the business. “I built relationships, I just love WSI, it’s like a family… like home.” [08.02] Maria’s first role as a window clerk and what it taught her. “I saw a lot of disgruntled drivers, but that started my journey of building a thick skin!” [09.27] Maria’s perspective on formal education within the industry, and finding the balance between real-life experience and academic learning. “Education is important, but there’s no textbook that’s going to teach you what you learn hands-on.” [11.27] The challenges Maria faced as a woman in a male-dominated industry. [14.27] How WSI supported Maria in her journey to becoming their first female Director of Operations, and the role of both mentors and advocates in her growth. [17.45] The three key qualities every mentor should have and Maria’s advice for mentees. “You’ve got to be brave enough to raise your hand – it’s OK to ask for help… And if you don’t ask, you don’t get.” [19.25] The biggest challenge, and opportunity, for the industry right now. “I know we have to be automated to be competitive… but, in doing so, the challenge is making sure we don’t lose the connectivity with individuals, that personal one-on-one touch. With automation, we lose that.” [21.33] Maria’s leadership style, and how it translates to success for her team. [24.32] Maria’s biggest achievement. “I felt vindicated. The fact that I’m here, I am who I am now – that’s a testament to my success.” [27.37] What winning the Women In Supply Chain ‘Trailblazer’ award means to Maria. “For those that doubted me, here I am today as a trailblazer and a Director.” [28.31] Maria’s biggest inspiration. [29.27] The future for Maria, and WSI.

S4 E437 · Mon, November 25, 2024

437: Women In Supply Chain, Mercedes Pina

Mercedes Pina talks about her career journey; her experience as an immigrant; her passion for logistics; and why she believes that anything is possible.     IN THIS EPISODE WE DISCUSS:   [07.05] Mercedes’ experience as a young immigrant in Long Island, and why her parents instilled in her a sense of hard work and perseverance. “The sacrifices my parents made gave me the opportunity to strive for excellence in everything I do.” [08.47] The challenges Mercedes faced as a young immigrant in a new country, her approach to tackling them, and how those experiences shaped the woman she is today. [10.11] Where Mercedes’ career began, and how she discovered a passion for logistics. “Initially, I thought logistics would be something temporary. But as I got deeper into the industry, I became captivated by it’s vastness and complexity, and by the challenges of understanding the full scope of it.” [11.58] Mercedes’ role as Vice President of Client Services and Expedited Pricing at STG Logistics, and the importance of collaboration. “I focus on nurturing relationships, and understanding our clients evolving needs.” [14.25] The increasing focus on client services, and how businesses are leveraging customer experience as a competitive advantage. “The rising focus on client services marks a pivotal shift in how businesses approach customer relationships. Exceptional service is now vital for retention and brand loyalty, which sets companies apart in the market.” [15.39] How Mercedes approaches pricing strategies, and finds the balance between value and cost. “Navigating pricing amongst inflation – it is challenging. We focus on transparency and value creation.” [17.38] Mercedes’ trend predictions for logistics in 2025. “In today’s world, it’s hard to predict anything! But, come 2025, I anticipate several key trends with automation, AI and sustainability… And more sophisticated final mile solutions – people want everything faster!” [18.42] What Mercedes’ Rising Star award at this years Women in Supply Chain Awards means to her, as a young woman and immigrant. [20.01] Mercedes’ passion for mentoring, and how she’s bridging the gap and meeting young women where they are. “Mentoring is crucial, especially in supply chain where diversity and inclusion can significantly enhance innovation and problem-solving. My experience as a young woman gives me a unique insight into the challenges people face entering this field.” [21.41] The biggest challenge for young women looking to find their place in the industry. [23.23] Mercedes’ belief that anything is possible, and her advice for translating a positive mindset into action

S4 E435 · Wed, November 13, 2024

435: Leave Excel Behind, with Parabola

Alex Yaseen of Parabola talks about his founder journey; the future of spreadsheets; empowering teams with workflow control; and embracing AI.    IN THIS EPISODE WE DISCUSS:   [07.34] An introduction to Alex, his background, and the journey that led him to found Parabola. “Most people seem to engage with new tech with fear and a lack of agency… People describe fighting against technology. And that’s a shame, because you could have such a positive, productive, empowering relationship with technology once you know how to use it.” [12.48] The challenges Alex saw as a consultant at Deloitte, and the problems he still sees across the industry, when it comes to people and technology. “Even at Fortune 50 companies, people were still doing incredibly non-scalable, crazy, manual processes on spreadsheets.” [16.46] An overview of Parabola – who they are, what they do and how they help their customers – and Alex’s take on the mismatch between operations and IT that Parabola is helping to solve. [21.09] The growing importance of AI, and how Parabola are integrating it into their solution with impact in mind. “Combining two things together is important – the ability to grab the data, and the ability to action on it.” [26.16] The ideal client for Parabola. [28.23] A closer look at the Parabola platform, its intuitive drag-and-drop workflow, and how teams can use it. [31.37] Why integration isn’t something you need to be scared of with Parabola. “When people hear the word ‘integration’ they get scared. It’s normally a big long process, you have to work with your IT team and they’re going to get mad at you… We want to do things differently.” [34.23] How the Parabola platform can help supply chain teams optimize processes from scorecarding and management to audits and track and trace. [39.43] From improving productivity and facilitating growth, to saving time and giving teams ownership over their own workflows, the impact of that optimization on businesses and their bottom lines. “Operations people are probably the most important people at a company – they know how things work and have great ideas… We’re trying to shine a spotlight onto them… And our best users have a track record of being promoted pretty quickly.” [42.05] The impact of leveraging the power of Parabola on the industry. [45.02] A case study detailing how Parabola helped a large retail brand achieve multiple levels of ROI – saving them money, but also boosting team engagement and job satisfaction, and helping the Director of Operations get a better seat at the table in leadership conversations. [49.51] From AI to nurturing a better understanding of business problems, what we can expect from the industry i

S1 E434 · Mon, November 11, 2024

434: Synchronize Your Supply Chain Execution, with Blue Yonder

Tiffany Brewer of Blue Yonder talks about synchronizing supply chain execution; building resilient businesses; & helping clients reduce spend & drive growth. IN THIS EPISODE WE DISCUSS: [06.23] An introduction to Tiffany, her background, and the expertise she brings to her role at Blue Yonder. “I’ve been in the shoes of our customers, and I’m able to speak to the product teams and say: “Hey – this is what’s going on in the industry, this is what our customers need.” [08.24] What synchronizing supply chain execution means to Blue Yonder and their customers. “We’ve historically had point solutions that solve each problem, from warehousing to transportation… but they’re not really separate processes to the point that systems shouldn’t be talking to each other.” [12.35] The macro challenges rocking the industry right now; why a lot of current tech architecture isn’t capable of keeping up; and how connected solutions can help. [20.35] How those big challenges impact Blue Yonder customers, and the challenge of navigating the push and pull between the different perspectives on the right amount of synchronization. [25.28] What it means to be a resilient and agile company; why it’s so important; and how synchronizing supply chain execution can help achieve that resilience and agility. “What it comes down to is focusing on bringing the most value to the business.” [30.09] The paradigm shift that’s needed to increase that resilience and agility; the benefits that will come out of it; and the importance of measuring the right things. “Getting all of the opinions and perspectives into the room is key… How can we, as an organization, make these decisions together and figure out which thing is the most important for the business, instead of the most important for individual business areas.” [34.27] An overview of Blue Yonder’s platform and solutions that are enabling a synchronized approach to handling supply chain execution and disruption for customers. [36.55] The benefits of synchronizing supply chain execution, and how Blue Yonder are helping to reduce transportation costs by 30-40%, decrease labor costs by 10-15%, and lower inventory costs by 8%. [40.14] What Blue Yonder’s recent Supply Chain Executive Survey can tell us about what teams are thinking about, and focusing on, for 2025. “Over 80% of execs are getting ready to bring more AI/ML into their businesses.” RESOURCES AND LINKS MENTIONED:   Head over to Blue Yonder’s  website  now to find out more and discover how they could help you too. You can also connect with Blue Yonder and keep up to date with the latest over on <a href= "https://

S1 E433 · Mon, November 04, 2024

433: Women In Supply Chain, Annie Torikian

Annie Torikian talks about her career journey; her passion for innovation; balancing professional and social responsibility; and being named a trailblazer.   IN THIS EPISODE WE DISCUSS:   [06.47] The journey that led Annie from Lebanon to Canada, and what she learned along the way. “When I first came to Canada, I was really ready to embrace a new chapter in my life. I came looking for stability and security… It was a big shift… and it gave me a new perspective on life.” [08.30] The surprisingly practical reason that led Annie to supply chain, and how she fell in love with the industry. “Over the years… I realized how impactful and important the job I was doing was... As I discovered the complexities and global impact of supply chain, it became a no-brainer for me, I thought ‘I’m going to stay in this industry and thrive’… Sometimes, the most rewarding paths are the ones we never planned to take.” [10.37] An overview of Tecsys, what they do, and how they help their customers. [11.54] Annie’s role as Vice President of Enhanced Business Solutions at Tecsys, and how she became a driving force in innovation, spearheading initiatives and incorporating new automation technologies. “Automation in itself is not a new concept, but there’s such a rapid shift in the technology that it’s become a gamechanger. And any company that needs to remain competitive has no choice but to deploy some kind of automation in their warehouses.” [16.28] Annie’s 26 year tenure with Tecsys, how she evolved from analyst to VP, and some of her biggest challenges and achievements along the way. “For anyone to stay so long in the same company, there needs to be an alignment between your personal and company values. For me, it was integrity, professionalism, respect and teamwork.” [20.35] How supply chain and technology has changed over the course of Annie’s career. “It’s cool to have a front row seat in this evolution.” [23.07] With a historic lack of women in leadership, how the industry has changed for women. [25.53] Annie’s take on mentorship. [30.36] The importance of balancing professional and social responsibility, and why volunteering is key to good leadership. “For me, it became an integral part of my leadership  identity, and I think its crucial for any executive that wants to be impactful to do some kind of volunteering… You meet so many people, of different backgrounds, characters, and personalities… It sharpens your leadership skills and prepares you for complex roles.” [33.57] Annie’s recent Women in Supply Chain Forum award win, and what it means to be named a ‘trailblazer’ in the industry. “Never assume that you’ve reached your full potential

S4 E432 · Mon, October 28, 2024

432: Discover the Future of Forecasting, with Manhattan Associates

Jeff Beadle of Manhattan talks about their Unified Forecasting Method; how the hybrid approach is different; & the benefits to supply chain planning.   IN THIS EPISODE WE DISCUSS:   [06.28] An introduction to Jeff, his role at Manhattan, and how, as a physicist coming from a job at the “applied chaos lab,” he found his way to supply chain. “As a data scientist, there’s not a better sandbox than supply chain – and especially at Manhattan, given the breadth of solutions we have across the space.” [09.10] Why unification is key to both Manhattan’s approach to helping clients and to improving the industry; and its importance in forecasting. “By unifying demand forecasting methods into a single composite model, it elevates capability, robustness, adaptability, and accuracy – and therefore all of the optimization of supply chain processes, and applications that are consuming that output.” [12.32] An overview of UFM, how its hybrid forecasting approach differs from more traditional statistical models and standalone machine learning models, and why Manhattan have combined these approaches into one model. “Hybrid forecasting combines statistical time series models with machine learning algorithms offering a uniquely powerful and balanced approach to demand forecasting.” [17.38] The challenges with machine learning, and the benefits that UFMs hybrid approach brings to supply chain planning. “There are still shortcomings to machine learning, and high failure rates… Machine learning builds knowledge strictly from the data it observes. So if it has an incomplete aspect of the data model… it can lead to misleading results.” [23.56] How UFM allows organizations to make decisions that have benefits across all business areas. “That combined hybrid approach takes on an inside-out, outside-in demand planning approach… this provides a very adaptive, accurate mechanism… and that impacts all cross-functional processes.” [27.07] An overview of how UFM continuously learns and updates its forecasts in real-time. [30.07] The low-management nature of UFM, and how that frees up teams to take on the more strategic and creative work. “It’s very autonomous and hands-free – it doesn’t require special staffing or oversight.” [33.30] The ideal client for Manhattan’s UFM. “The better plans and forecasts we have, the less we have to react through execution systems – that’s sub-optimal. You want a better plan, a better projection, and the more accurate and tighter that is, the better the overall downstream impact.” RESOURCES AND LINKS MENTIONED:   Head over to Manhattan’s <a href="https://www.manh.com/" target="_

S4 E431 · Mon, October 21, 2024

431: Fleet Logistics Made Easy, with TSG Fleet

Trace Haggard of TSG Fleet talks about his founder journey; the problem of overcapacity; avoiding delays; & the benefit of providing solutions under one roof.     IN THIS EPISODE WE DISCUSS:   [06.45] Trace’s entrepreneurial background, and the journey that led him to found TSG Fleets.  “I came from an agricultural family, and I wanted to get off the farm!... By coincidence, I did an internship at a 3PL… The general manager asked if I’d be interested in coming back for a job, and that sounded much better than law school!” [14.10] An overview of TSG – who they are, what they do, and how they help their customers. [16.09] The ideal client for TSG. “I prefer relationship-based customers… When things happen strategically, or when economics aren’t working out, you can sit down and have a discussion and accomplish something. Transactional customers come and go.” [19.11] The current landscape of trucking and biggest challenges, from theft to over-capacity. “The pandemic sent a tidal wave of capacity out there, we all thought the world was going to change… And it did for about 18 months… then everything snapped back. And that wave of capacity crashed.” [23.01] The opportunities in US-Mexico trade, and why TSG are well placed to help clients maximize those cross-border opportunities. [26.56] TSG’s terminal operations solutions and how they’re helping brands optimize their logistics processes, especially when combined with maintenance and repair services. [32.36] TSG’s 24/7 secure storage, and how it helps to combat the rising issue of security and theft. [37.45] Real-life examples of how TSG proactively monitor a range of factors for clients, from temperature and fuel to maintenance, to keep trucks on the move, avoiding delays and saving money. “When minor issues happen, they cause big delays – and that costs money.” [42.40] Trace’s perspective on what’s to come for the industry. “Things are still unpredictable… the rate of motor carriers closing their doors is insane… but I’m cautiously optimistic.” RESOURCES AND LINKS MENTIONED:   Head over to TSG Fleet’s  website  now to find out more and discover how they could help you too. You can also connect with TSG and keep up to date with the latest over on  LinkedIn , or you can connect with Trace on LinkedIn. If you enjoyed this episode and want to hear more about trucking, check out <a href= "https://letstalksupplychain.com/404-parking-y

S4 E430 · Mon, October 14, 2024

430: Unify Your Supply Chain Systems, with Manhattan Associates

Bryant Smith of Manhattan talks about supply chain unification; visibility, resiliency & cost; overcoming siloes; and delivering big results with their TMS. IN THIS EPISODE WE DISCUSS:   [06.52] An overview of Manhattan – who they are, what they do, and how they help their customers. [08.20] The basics of supply chain unification, what it means, and the common misconceptions. “There are a lot of misconceptions about unification… Sometimes you hear other companies express unification as integrations between different systems… that’s not our definition of unification!” “There are a lot of different components and workflows that are associated with managing a supply chain… and we have a single platform that manages all those workflows in one central place.” [10.39] A closer look at Manhattan’s transport management solutions and modernized tech platform, and how the platform has evolved over time. “Supply chain execution is hard – but using the technology shouldn’t be.” [18.20] Why supply chain has historically been so siloed, and how we can unify our fractured ecosystems. “Supply chain tech started as on-premise, and that creates siloes… And the approach was very pointed. People would say “I have this problem, I need to create a software to solve it” – so now we have a bunch of software’s that do really specialized things.” [23.10] Visibility: what it means to Manhattan, why it’s so important, and the huge potential it has for supply chain, from optimizing buying patterns to improved labor utilization. “It’s not warehouse versus transportation any more. It’s inbound versus outbound.” [29.39] The power of resiliency, and what it means for organizations as they face continued global disruption. “Being resilient is about seeing and understanding, but also about being able to proactively – or reactively – resolve exceptions as they happen.” [37.06] The impact of supply chain unification on cost, and the range of business areas in which companies can make significant reductions. [41.30] A case study detailing how Manhattan helped a global specialist in energy management to unify, simplify their technology landscape, and reduce cost, resulting in a huge seven-figure return on investment. [45.33] The ideal client for Manhattan. “Our architecture allows you to scale up and down based on your complexity.” [46.48] The future for Manhattan, and the big role generative AI and automation is going to play in supply chain unification.   RESOURCES AND LINKS MENTIONED:   Head over to Manhattan’s  website  now to find out more and discover how th

S4 E439 · Mon, October 07, 2024

429: Women In Supply Chain, Kameel Gaines

Kameel Gaines talks about her career journey; her business Rig on Wheels; driver recruitment; & the importance of elevating African American women in trucking.  IN THIS EPISODE WE DISCUSS:   [07.37] Kameel’s career journey, and how she found her way from educational sales to trucking recruitment. “Trucking chose me!” [10.38] Why Kameel founded her own business, Rig on Wheels, and why she always had an entrepreneurial mindset. “I came from an entrepreneurial family, so I wasn’t afraid of it. [13.42] A closer look at Rig on Wheels; what makes it different; and Kameel’s reputation for innovation and taking a driver-centric approach to business. “We are very much an advocate of the professional driver. Innovation is very important because evolution is coming, it’s here! We want to make sure that our drivers are ready.” “Recruitment is changing, and social media is the new CB radio! We need to meet drivers where they are.” [16.54] Rig on Wheels’ upcoming 15-year anniversary, and Kameel’s laidback approach to the celebrations. “I’m just excited that my team is excited!” [18.10] Why Kameel launched the first-of-its-kind Rig on Wheels podcast; her passion for ongoing learning; and why she’s always looking to improve. “I started educating myself, and looking at other peoples shows. And, instead of looking at them as a spectator, I was looking to learn… How can we do this better? We’re not looking for perfection, but we are looking for excellence.” [21.46] Kameel’s perspective on the rise of supply chain media, and the innate inclusivity in helping professionals from all walks of life to engage, learn, and communicate in new ways. “There are a lot of voices, and there’s a voice for everyone – that’s what’s great. Everybody identifies with someone.” [26.29] Kameel’s previous role as co-chairwoman of the African American Women’s Trucking Association, and the importance of elevating the representation and success of African American women in trucking. “Representation matters. You can’t be what you don’t see.” [29.31] The role of mentors in Kameel’s career journey, and how she maintained those relationships over time. [34.33] Kameel’s advice for the young women looking to follow in her footsteps. “Open up your eyes to new possibilities, get out of your comfort zone – the world is your back yard.” [36.47] The one (unexpected) career achievement that Kameel is most proud of. [37.47] The future for Rig on Wheels.   RESOURCES AND LINKS MENTIONED:   You can connect with Kameel over on <a href= "https://www.linkedin.com/in/kam

S4 E428 · Mon, September 30, 2024

428: Create Customer Experiences that Supercharge Success, with Narvar

Amit Sharma of Narvar talks about leveraging intelligent communication to boost consumer trust, create memorable shopping experiences & maximize conversions. IN THIS EPISODE WE DISCUSS:   [07.56] Amit’s career journey, and how it led him to establish Narvar. [10.12] An overview of Narvar – who they are, what they do, and how they help their customers. “Online, after we buy, there’s a waiting period. And often that waiting period is overlooked, or under-invested. We help businesses engage their customers with the intention of driving long term loyalty and advocacy.” [12.54] The ideal client for Narvar. [14.28] Amit’s take on the biggest e-commerce challenges right now, especially when it comes to the post-purchase experience. “Once you buy a product, it’s a chore. ‘Find a tracking number; When can I get it?; Do I have to be at home,?; Will the package be secure?’… There are all these questions that lead to anxiety about the order you placed. So the challenge is to build the trust every step of the way.” “There’s a disconnect... you have to understand the customers context and provide the right information at the right time.” [17.13] Narvar’s mission to simplify the everyday lives of consumers, and why taking care of retail customers isn’t just the right thing to do – it’s good business. “Everything is “and” now. It has to be cheaper AND it has to be faster AND it has to be on time AND it has to be an amazing customer experience.” “Consumers want returns policies and processes that are easy to understand and follow… and making it convenient is better for the retailer as well.” [25.18] Why 60% of shoppers are more likely to choose a retailer that can tell them the exact date a package will arrive at the time of order; and the role of Narvar’s ‘Promise’ solution in helping retailers utilize intelligent delivery estimates to drive conversion and deliver transparency. “Given a choice, customers select visibility and predictability of delivery dates versus faster delivery. And, from the merchant perspective, we then see consumers buy more, and make less customer service enquiries, because you’ve built trust and confidence…. There’s a big benefit from setting that expectation.” [31.46] How Narvar helps retailers continue to communicate with consumers using post-purchase marketing and different touchpoints to keep them informed, but also boost trust, keep experience levels high and upsell. [35.35] The challenge of returns, and how Narvar helps retailers to find the balance of retaining revenue and reducing costs, whilst also offering customers easy, convenient, positive experiences. “All of the data and sophistication gets applied on the acquisition side, but not much on the retention side. Returns is an opportunity for that.” [40.38] Why Narvar is fostering collaboration between retailers, and how a unique relationship with

S4 E427 · Mon, September 23, 2024

427: Leverage Technology to Automate Supplier Data Validation and Mitigate Risk, with Relish

Jeremy Reeves of Relish & Matt Montgomery of SAP talk about how technology can automate supplier data validation and mitigate risk; our data end games; & AI.    IN THIS EPISODE WE DISCUSS:   [07.15] Introductions to today’s guests and what they do. [08.59] An overview of the landscape of supplier data and the challenges of validation. “Supplier management needs to be thought of as the foundation for everything. It’s the knowledge that you need to have for every single decision you’re making.” “As we look at solutions and talk about supplier data, we can’t just talk about ‘company name and address.’ We have to think: What do you need to know to make the choice to use that supplier, to make a better decision, to streamline processes? … How do you collaborate and drive efficiency so you can spend more time on the good decisions versus data collection?” [13.25] The supplier data end game – what supplier data should look like, and what it should do for their businesses, if organizations have the right solutions to their challenges. “Speed and efficiency are the name of the game.” [17.11] How businesses should be measuring and validating supplier data, and the different techniques and strategies they can use to do it. “You first have to understand where the problems are lying within the overall process, so measuring that information is key.” [20.52] The role of technology in automating the supplier data validation process. “Speed becomes a competitive differentiator.” [23.26] Whether process drives technology, or technology drives process. “Technology can really optimize that knowledge of region, industry, commodity, business unit… but as much as the technology can optimize, it becomes much more efficient when you can trust the data source.” [28.27] How technology can help suppliers be active participants in the risk management process. [32.51] The hidden prevalence of AI; where the industry is at on its AI journey; and what the future of supplier data validation and risk mitigation is going to look like. “The term is overused – it means everything! People think Siri, ChatGPT – people’s perception of AI is the microcosm of how they’re experiencing it.” [36.53] How SAP and Relish are automating supplier data validation, and what we can learn from their approach. [43.44] The future for Relish and SAP, and for the industry, as we look towards 2025. “The ability for technology to automate the speed of development – we’re going to see a lot more capabilities, delivered faster.”  

S4 E426 · Mon, September 16, 2024

426: Discover the Truth About Digitalization in Container Shipping in 2024, with DCSA

Thomas Bagge of DCSA & Thomas Morris of FINN Partners talk about digitalization in container shipping; drivers & barriers to change; and progress & priorities.     IN THIS EPISODE WE DISCUSS:   [06.45] Introductions to today’s guests and what they do. “DCSA aims to help digitalize and make container shipping more effective. We’re open source and vendor neutral… and our members represent about 75% of the world’s containerized capacity.” [10.13] An overview of DCSA’s new state of the industry report: what it’s about, why they commissioned it, and what they’re aiming to achieve. “Decision makers are strongly advocating for more digital tools, more interoperability – they want to improve efficiency… So how do we convert these demands into firm commitments that will help drive digitalization forward?” [13.41] A closer look at the methodology and analytics that were used in the creation of the report. “We’re excited. Given the amount of ground we’ve covered, and the amount of research we’ve done – we think it’s one of the most comprehensive reports looking at digitalization within container shipping.” [17.35] The landscape of digitalization in container shipping, and the historic issues with data, visibility and interoperability. “There have been a lot of great initiatives and strides made in our industry… but we need to take the next steps. A lot of those previous digital initiatives were invented in siloes. So, the biggest issues we have today are a lack of data and interoperability.” [21.32] The current sentiment in the industry towards digital, and whether or not that sentiment was a surprise; and the impact being made by increasing standardization. “I was surprised by the level of manual interventions that we still see in the industry!” “86% of cargo owners said that digitalization is a tool that would help improve efficiency and process, and they see the opportunity – we saw cargo owners talk about customer satisfaction, operational costs, and competitive advantage.” [26.18] The key drivers and barriers to digitalization in the container shipping industry. “Cargo owners are ready to go, but two thirds said they need help and support. Some are fearful of legacy systems… and there’s also some internal company resistance. We need to get the tech right, but businesses are made of people, and we need to bring them along on the journey as well.” [30.55] Industry progress, and supply chain stakeholders’ priorities for further change. “We have a complex industry, there are many stakeholders – this is a problem of a whole ecosystem…. Removing the barriers to trade is in everybody’s interest.” [36.51] Why sustainability has to be one of

S4 E425 · Mon, September 09, 2024

425: Women In Supply Chain, Josephine Coombe

Josephine Coombe talks about her career journey; how marketing has changed; work/life balance; & why it’s never been a more exciting time to be in supply chain.   IN THIS EPISODE WE DISCUSS:   [07.26] Josephine’s career journey; her transition from the arts to technology and supply chain; and why embracing ambiguity is a good thing. “I wouldn’t say my career was planned, or at least the first half was more serendipity than planning. But, around halfway through, I started being much more deliberate about where I was going as a professional. And, particularly for young women, allowing a little bit of the unexpected can take you down paths that are very positive.” [08.49] How marketing has changed over the course of Josephine’s career; why it’s vital to bring creativity and analytics together; and why data isn’t everything when it comes to marketing. “It’s been a very interesting time to see the shifts in marketing. Back then marketing was, to some extent, more of an arts discipline… And it’s changed dramatically, as digital marketing has enabled a much more analytical approach.” “We can go overboard with trying to make the data tell us everything – and it can’t. I often see wild goose chases when it comes to attribution, but often what’s lost in those conversations is the influencing factors… Not everything can be perfectly measured but, just because it can’t, doesn’t mean that it’s not delivering value.” [14.33] Josephine’s role as Chief Commercial Officer at Nulogy – what it involves, how she approaches the role, and the importance of bringing sales and marketing together. “The ability to get out of your silo and into another area enables you to build empathy for other business areas.” [18.37] Josephine’s experience of moving from North America to Europe for her latest job role. [22.10] Nulogy’s vision of collaboration and co-innovation, and the big industry challenges they’re tackling with these core principles. “More and more, we’re seeing a reliance on external providers to enable growth. But if you don’t know what’s going on out there, it’s going to be difficult to achieve. It’s a big supply chain issue.” [25.02] The significant momentum driving women’s involvement in supply chain in the UK, and the different culture it’s creating for the industry. “In the logistics industry in the UK, there’s been a deliberate effort to move beyond the historical reliance and dominance of men to enable more women in leadership positions.” [27.40] Josephine’s experience as a woman in supply chain, and how things have changed for women over the course of her career. [29.33] Why it’s never been a more exciting time to be in supply chain, and Josephine’s advice for younger generations, especi

S4 E424 · Mon, September 02, 2024

424: Orchestrate and Optimize Your Terminal Operations, with Lynxis

Larry Cuddy of Lynxis talks about transforming terminal operations; consolidating solutions; & his vision for the landside logistics facilities of tomorrow.   IN THIS EPISODE WE DISCUSS:   [05.39] Larry’s career journey and unrivalled passion for supply chain. “My journey is so special because I love what I do. I have to pinch myself, because it’s really not a job for me… This journey started at five or six years old in a truck with my grandfather.” [08.53] An overview of Lynxis – who they are, what they do, and how they help their customers. “We’re designing a platform for the asset owner and the operator, and there are three things that are core to that: how do you move cargo; how do you do it in less space; and how do you reduce your operating costs? And the common denominator is optimizing terminals.” [12.35] The ideal client for Lynxis. [14.24] The biggest challenges currently faced by cargo terminals and landside logistics facilities, and Lynxis’ approach to tackling them. “Yes: tech is important, automation is important. But we’ve got to look at the infrastructure and workforce side as well.” [18.22] Lynxis’ aim to transform terminal operations from the ground up, and drive rapid transformation in the industry, by building teams that ‘think like operators, but act like tech experts.’ [21.14] The importance of consolidation in an inter-connected industry, and how Lynxis is working with customers to pull infrastructure, equipment, tech, and people together into one highly orchestrated model. [24.50] How Lynxis is utilizing advanced technology to provide the mission-critical solutions that organizations need to tackle challenges, achieve orchestration, and eliminate the risks that slow the flow of cargo. “It’s about building the tech to proactively monitor, using real-time vision systems, in order to keep the flow of goods moving well.” “We are in the digital planning game. How do we model something and look at the differences between a hypothetical and real life, and which works better? And you can only do that with data.” [30.42] The importance of orchestration and optimization, and two case studies showing how Lynxis has helped key clients achieve big results. [35.24] Lynxis’ vision of the landside logistics facilities of tomorrow, and how they’re working towards making that vision a reality. “Our goal is to democratize, and make manual terminals more automated, without spending millions of dollars on tech and infrastructure.” RESOURCES AND LINKS MENTIONED:   Head over to Lynxis’  website  now to find out more and discover how they could help you too. You can

S4 E423 · Mon, August 26, 2024

423: Flipping Product Compliance From Cost Center to Profit Engine, with Assent

Ryan Zelhofer of Assent talks about PFAS management & evolving regulations; understanding risk; working with suppliers; & compliance as a competitive advantage.   IN THIS EPISODE WE DISCUSS:   [06.35] An overview of Assent – who they are, what they do, and how they help their customers. “We’re a SaaS company, with a flair of personal touch!” [07.31] The ever-changing regulatory landscape, specifically through the lens of PFAS, and the challenges it’s presenting for businesses. “You’re seeing a flurry of activity in the U.S. alone, and each state has it’s own twist to the regulations… Companies are having to prepare for a federal reporting requirement, but they’re also having to keep a close eye on each state level.” “For a lot of people, this isn’t their full-time job. They probably have a more traditional supply chain responsibility, and someone came along with a hat and said: “Wear this too!” So selecting a good partner in that journey is very important; having regulatory experts in your back pocket to help keep an eye on those timelines is huge… It’s becoming extremely burdensome and complicated to keep up with.” [12.02] The other key drivers for organizations thinking about eliminating PFAS, alongside changing regulation, and how they complicate things for organizations that find themselves struggling with multiple priorities. Ryan Zelhofer of Assent talks about PFAS management & evolving regulations; understanding risk; working with suppliers; & compliance as a competitive advantage.   IN THIS EPISODE WE DISCUSS:   [06.35] An overview of Assent – who they are, what they do, and how they help their customers. “We’re a SaaS company, with a flair of personal touch!” [07.31] The ever-changing regulatory landscape, specifically through the lens of PFAS, and the challenges it’s presenting for businesses. “You’re seeing a flurry of activity in the U.S. alone, and each state has it’s own twist to the regulations… Companies are having to prepare for a federal reporting requirement, but they’re also having to keep a close eye on each state level.” “For a lot of people, this isn’t their full-time job. They probably have a more traditional supply chain responsibility, and someone came along with a hat and said: “Wear this too!” So selecting a good partner in that journey is very important; having regulatory experts in your back pocket to help keep an eye on those timelines is huge… It’s becoming extremely burdensome and complicated to keep up with.” [12.02] The other key drivers for organizations thinking about eliminating PFAS, alongside changing regulation, and how they complicate things for organizations that find themselves struggling with multiple priorities.</p

S4 E422 · Mon, August 19, 2024

422: Women In Supply Chain, Kiran Mann

Kiran Mann talks about her career journey; her experience in the male-dominated auto industry; & why she left the corporate world to found her own business.   IN THIS EPISODE WE DISCUSS:   [07.20] Kiran’s early years, and how an unexpected opportunity led her to a successful career in automotive and manufacturing. “It was a temporary situation that turned into 22 years! It felt like home. At some point I forgot about fashion designing, and became a full-time professional in automotive and manufacturing!” [09.49] From viewing challenges as opportunities to setting an example for other immigrants, the things Kiran is most proud of across her career, and what she’s learned along the way. “At the time, it felt normal. We all look for where we fit in, for opportunities, we grow. But, looking back now, it gives me a different feeling. A feeling of pride, a sense of accomplishment… who am I today is what I went through and what I learned.” [16.41] Kiran’s experience as a woman in a male-dominated industry; and how the industry changed for women over the years. [18.34] The question that led Kiran to quit her job and found her own business; and her experience of leaving the automotive industry after 20 years to go it alone. “Women overlook what we’re good at, because we just think it’s default. But if it was default, every single person around you would be doing it. So you have to find that recipe.” [22.53] How Kiran figured out how to use her skills in her new business; why she wanted to address the workplace challenges we all complain about; and her approach to fixing the gap between businesses and consultants. “One of my favorite words is ‘choice’… There’s no right or wrong choice, but every choice has a consequence.” [32.00] How Kiran came to take on the role of COO at Brar’s, alongside running her consultancy; how she balances her responsibilities; and why she’s come to realize that multitasking is not a good thing. [38.59] Kiran’s experience in the close-knit community of the dairy industry, and how she gained their trust and earned respect. [45.29] Kiran’s advice for young people as they start their careers. “Come out of your comfort zone, but don’t go crazy – be realistic.” [48.29] Why Kiran lives by the phrase Carpe Diem, and the importance of living in the moment.   RESOURCES AND LINKS MENTIONED:   You can connect with Kiran over on LinkedIn . If you enjoyed the show and want to hear from more incredible women in supply chain, check ou

S4 E421 · Mon, August 12, 2024

421: Tap Into A Shared Source of Truth for the Global Supply Chain, with Altana

Evan Smith of Altana talks about his mission to fix globalization; the role of AI in making data actionable; & the changing face of supply chain visibility.   IN THIS EPISODE WE DISCUSS:   [06.59] Evan’s early fascination with global issues, and how that curiosity, combined with his unwavering work ethic, ignited a passion that has driven his career and led him to co-found Altana. “I was kind of a weird kid, focused on big global issues – I actually wrote my high school senior thesis on the impending collapse of globalization… I was really curious about how the world works.” [11.07] From geopolitical consequences to environmental and social impacts, how globalization has gone wrong; and Altana’s mission to fix it. “The side effects, and unintended consequences of globalization, have resulted in its demise.” [17.30] Exactly what a value chain is; an overview of Altana and what they do; and how Altana’s Value Chain Management System is helping them to work towards a vision of better global commerce for everyone. “We need to create a ‘Google Maps’ of the world’s supply chain. There needs to be a common operating picture that everyone taps into, and you can only get so far with commercially purchasable data.” [25.55] The ideal client for Altana, and how a variety of different organizations can leverage Altana’s data and tools to meet their needs. “The blessing and the curse of Altana is that we can do so much for so many!” [32.20] The changing face of supply chain and logistics visibility; how Altana are achieving more than twice the supply chain visibility of any other provider; and how organizations can translate that data into actionable insights. “An outsourced just-in-time supply chain is only efficient when things are stable.” [38.19] AI; its vital role in making data accessible and actionable; and how Altana utilizes active learning to make connections and create a single source of truth for customers. [44.22] A case study showing how Altana helped a global apparel brand tackle a huge issue with detained imports, helping the brand to reveal a hidden forced labor problem, take action to fix it, and collaborate within their organization to optimize and develop ways to manage their whole value chain, not just their buyer-supplier relationships. [52.14] The future for Altana.   RESOURCES AND LINKS MENTIONED:   Head over to Altana’s website now to find out more and discover how they could help you too. You can also connect with Altana and keep up to date with the latest over on LinkedIn or <a href="h

S4 E420 · Mon, August 05, 2024

420: LogTech Live: Logistics Technology in the $3.6 Billion Drayage Market

Eric Johnson of LogTech Live talks about the new FMC detention and demurrage billing rules - the changes, challenges & what they mean for businesses.     IN THIS EPISODE WE DISCUSS:   [06.58] The latest from Eric – an update from Home Delivery World, two upcoming events, and how to get involved with the Blended Pledge. “Remember when everyone said ‘when the pandemic is over, everything will slow down’ – it didn’t, it never slows down!” [11.52] The big industry news of the week. “Now we’ve had Convoy and Transfix, within 6 months of each other, become defunct as brokerage brands… A lot of people are talking about whether the digital brokerage model worked on its own (as it was pitched to VC’s a decade ago).” [17.31] An introduction to Eric’s guest, Alexandra Griffon, and her company BlueCargo. “Historically truckers and drayage providers were the ones risking the per diem, detention, and demurrage costs, but this has changed. Shippers want to internalize this cost, and have control… Between 2020 and 2022, US importers, forwarders, and drayage companies paid $15 billion – that’s the lack of control they don’t want to go back to!” [23.35] The new detention and demurrage rules issued by the FMC – the big changes and what they mean for businesses. “Now it’s 30 days to issue an invoice, and another 30 days to issue a dispute or challenge – it’s a very strict timeline. And there are new data requirements that have to be on an invoice for it to be deemed valid.” [33.03] From data to the burden of responsibility, the biggest challenges with the new rules and regulations. “It’s very hard to make sure your data is accurate. Just something as simple as the start or end date sometimes varies based on the source…. Having the data is a good thing… but there are lots of gray areas.” [47.16] When the new rules took effect, and how the dates impact what you can dispute now. “You need to engage to get your own access to the original source of data.” [50.57] Alexandra’s favorite song. [53.18] Eric’s best ‘Dad Joke’ of the week!   RESOURCES AND LINKS MENTIONED:   Explore more industry news over on Journal of Commerce , and connect with Eric on LinkedIn . If you enjoyed the show, there are plenty more episodes of LogTech Live to explore. And if you want to hear even more from the super-knowledgeable Eric Johnson, you can also catch him on <a href="https://letstalksupply

S4 E419 · Mon, July 29, 2024

419 Discover OmniPoint Inventory Visibility and Tackle Shrinkage, with OneRail

Bill Catania of OneRail talks about inventory, visibility & shrinkage; empowering customers by normalizing data; & optimizing customer experience.    IN THIS EPISODE WE DISCUSS:   [07.07] An overview of OneRail, what they do, and how they help their customers. “Don’t ever think of us like a parcel shipping solution! What we’re doing is delivering in localized markets – think about turning a store into a warehouse, turning a warehouse into a localized delivery zone.” [07.52] The latest at OneRail, and some of the big challenges they’re focusing on right now. “These days, you can’t hear an earnings call from a retailer without hearing about product shrinkage – and about 65% of that is theft.” [08.38] Why inventory, visibility, and shrinkage – particularly related to theft – is a growing concern for retailers. “It was easy when it was single-channel commerce. But now there’s so many different channels, so many different shipping options – customers have demands they didn’t have before. When product starts to move more, there’s more risk.” [10.03] The recent survey, conducted by OneRail, dives deeper into the problem of inventory and shrinkage. “Customers are counting on that product being at the store. But if it goes missing 500 miles ago, and the retailer doesn’t know it, there’s a mismatch in supply and demand. A lot of money goes into demand planning, and all that work goes out the window when items go missing.” [13.53] How OneRail utilized their findings to develop OmniPoint Inventory Visibility, a brand-new solution for their customers; and how it tackles inventory and shrinkage challenges. “When you look at what it takes to be competitive in 2024, you have to be operating from data.” [17.17] The ideal client for OneRail’s OmniPoint Inventory Visibility solution. [1946] The challenges with data; the importance of empowering customers with the right data; and how OneRail is adding an extra layer that helps systems to connect and normalize data, helping retailers to make the right decisions. “An organization could be working with 50 to 100 couriers – all sending data in different ways, some of them aren’t even sending data! – and we’re normalizing that data layer, so they can make sense of it and decision on it.” [22.25] The opportunity to be found in achieving improved inventory visibility and optimizing customer experience. “Optimization is taking data and making iterative business decisions to reduce cost and improve experience.” [25.15] Why OneRail is moving up the order stream with delivery management solutions, and how they’re helping customers to improve order decisioning and fulfillment logic. <p

S4 E418 · Mon, July 22, 2024

418: Digitally Transform Your Logistics Business, with Newage Software and Solutions

Jon Phillips of Newage Software and Solutions & Chuck Simmons of E-Freight Solutions talk about collaboration, developing new software, & helping SME's compete.   IN THIS EPISODE WE DISCUSS:   [06.51] Introductions to today’s guests and what they do. [08.33] How, and why, Newage was founded, and its evolution over the years. “Our view has always been that a customer is looking for a forwarder to be their solution across multiple modes and activities – so how do we enable that?” [13.27] Newage’s varied client base, and how their tools are helping small and mid-size companies to keep up in a competitive market. “Our goal is to provide those enablement solutions to the small and mid-size forwarders that have always viewed them as unachievable.” [15.14] The early days of Newage and E-Freight’s partnership; and how they decided that Newage was the right partner for them. [16.27] Newage’s wide range of products and services. [19.19] The big challenges Newage is helping customers tackle with their solutions. [21.38] The challenges faced by E-Freight before their partnership with Newage; how they determined which solutions they needed; and why they partnered with Newage. “Newage wasn’t just selling us a software. They were selling us a partnership.” [24.34] The Newage solutions used by E-Freight, what they love about them; and how collaboration is key to both helping E-Freight tackle their biggest challenges and helping Newage to constantly innovate and improve their solutions. “Collaboration has been really helpful for us. The landscape is changing all the time, we only know as much as we know, and the more feedback and information we’re able to get, the more we can quickly adapt and bring value for our customers.” [27.13] Newage and E-Freight’s partnership; the importance of collaboration and customer experience; and Jon and Chuck’s advice for how organizations can achieve effective, collaborative relationships with their own supply chain partners. “Effective collaboration is about finding a partner that will listen, but also act. That doesn’t just take your feedback, but implements the changes you want to see... It utilizes and leverages everybody’s strengths – and that’s a win for the industry.” [31.23] The onboarding process with Newage. [36.45] A case study showing how Newage helped E-Freight keep up with rapidly changing detention and demurrage rules, helping them to achieve 100% invoice compliance and avoid potentially costly liability. [40.29] Newage’s recent launch of new solution NXT, and what we can expect; and why Chuck is so excited about getting to grips with the new software. “One of the biggest challenges with operating systems is how the data is visualized… being able to tailor data allows us to be more efficient and reduces oversights.” [46.11] The big trends and predictions t

S4 E417 · Mon, July 15, 2024

417: Fulfill Your Potential, with Blue Yonder

Ann Marie Jonkman of Blue Yonder talks about using tech to solve labor challenges; empowering teams & organizations to fulfill potential; & future supply chains. IN THIS EPISODE WE DISCUSS:   [07.42] An introduction to Blue Yonder, what they do, and how they help their customers. “We’re your technology partner… if you want new innovation, advice on reducing your labor cost, reducing your tech stack debt… we have the chops and vision to execute with you.” [09.19] The ideal client for Blue Yonder. “Our clients are looking for innovation and differentiation; in this volatile market, they’re looking to reduce costs… and they’re looking for a partner.” [13.02] The current landscape of supply chain, and the biggest challenges faced by Blue Yonder customers. “2024 has been a slow recovery. When you look at transportation, post-pandemic, there was a lot of excess capacity… Now volume is down, we have a lot of healthy competition, and shippers were smart – they locked in rates… So people are looking to increase utilization with what they have. So labor and cost, as opposed to scale for growth, is driving most of the portfolio.” [15.43] Blue Yonder’s transportation management solution, and how it’s helping customers to overcome challenges, as well as transform their transportation operations. [22.10] The evolution of warehousing, and how Blue Yonder’s range of warehouse management and execution solutions are helping customers to keep up with rapid change, pivot, and set themselves up for the future. “I’ve seen the most change in this space. We see heavy automation, automation cost investment - but we see the labor cost driving automation.” [28.46] Blue Yonder’s Edge technology solutions, how they integrate into customer organizations, and the incredible results they can help customers to achieve. “Robotics has been around for a while, but what we’ve seen in the last 2-3 years is an explosion.” [34.42] How Blue Yonder helps customers with labor management, helping them to find the balance between people and technology, and achieve employee engagement as well as peak operational performance. [40.25] A case study exploring how Blue Yonder provided solutions to allow a key client to better understand and utilize analytics, helping them to make operational changes and achieve a 25-30% reduction in labor cost, worth millions of dollars. [43.50] Why Blue Yonder is committed to helping customers fulfill their potential, and the impact that empowering people and organizations is having on the industry. “We want to be your technology partner, we don’t want to just sell you a product. We look at your utilization, and help you during implementation… we want you to be successful.”

S4 E416 · Mon, July 08, 2024

416: Uncover the Top Supplier Management Challenges of 2024, with Relish

Ryan Walicki & Matt Montgomery talk about supplier management - data challenges; complex tech; taking a proactive approach to risk; & the potential of AI.   IN THIS EPISODE WE DISCUSS: [06.43] Introductions to today’s guests and what they do. “I completely nerd out about supplier management and third-party risk!” [09.02] From collection and validation to ongoing maintenance, the current processes and challenges of supplier management. “You’d think it was simple… but, in reality, suppliers get asked by a lot of customers to provide data in any number of ways – portals, emails, forms – and if you’re a big supplier, it can be thousands of different ways that you’re transmitting that information, through lots of different people and functions.” “Big organizations use supplier information differently – in sourcing, contracting, supply chain, finance – and all of a sudden there’s multiple versions of this supplier that exists.” [15.26] A closer look at the DNA of a supplier profile, and the importance of having visibility over that data. [19.47] Supplier validation – the challenges of payments and banking, and finding the balance between security and maintaining speed and efficiency during the validation process. “Efficiency is coming, and AI will be a part of that, but it’s really difficult – getting valid information for a supplier is the biggest roadblock for the onboarding process.” [22.59] How Matt works with his suppliers, and the processes that help him find that balance. “We’ve watched this evolution. Originally we were really just focused on data – ‘How do I pay this company?’, and collected just enough for that. Now it’s much more than that. Now it’s ‘Are they compliant with regulations?’; ‘Do they have certain certification levels?’; ‘Are they in a particular region?’… It becomes much less about the accounts payable piece and much more about the supply chain piece.” [27.14] A case study exploring how Relish and SAP helped a shared client to prevent a case of fraud, worth a huge $2.1 million, and what we can all learn. [33.11] The risk inherent in supplier management, and how organizations should work to identify, assess and manage risk proactively. “Most companies are doing the assessment of risk… but the challenge is that it’s very reactive… You know there’s a risk, but what do you do with it? So how can technology help you to become more predictive?” [34.36] The role technology, specifically AI, plays in this space now – and its potential for the future. “AI is here… but without the context to answer the question properly, you’re going to get bad steering. The next evolution is how to put context to that data.” [39.36] The complexity of the current IT landscape; why we

S4 E415 · Mon, July 01, 2024

415: Women In Supply Chain, Evin Sisemore

Evin Sisemore talks about founding a business alongside her husband; navigating its acquisition; how sales have evolved; & supporting women in supply chain.   IN THIS EPISODE WE DISCUSS:   [07.47] Evin’s career journey, and how she found supply chain. “I ended up taking a job and falling in love with it. We always joke, ‘Don’t ever burn any bridges in this industry’ because, once you’re in it, you’re hooked!” [09.22] Why Evin decided to found her own business, Texas Motive Solutions, in 2018; and her advice for budding entrepreneurs. “The reason we were so successful is because we had an amazing team. I would never go into anything without having the best people surrounding me.” [12.52] Evin’s experience founding a business with her husband, and how they achieved a work/life balance whilst living and working so closely together. “My husband is my biggest cheerleader, but he will also push me more than anyone else to be better.” [16.29] How Evin navigated the acquisition of Texas Motive Solutions by Concentric; how the acquisition allowed her to continue to achieve high levels of customer experience whilst growing rapidly; and how she found her place in the new organization. “It didn’t feel like I was selling our company. It was: we’re merging with these other people, and we’re going to have people that we can share best practices with. They have their strengths, we have ours – and we’re just bringing them all together and making it better for our customers.” [19.41] Evin’s role as Regional Vice President, and why entrepreneurship means doing the dirty work. [23.51] A closer look at the forklift power industry, and its increasing focus on sustainability issues. [26.14] The changing face of sales, and how Evin adapted her strategies and techniques, especially as a woman in the industry. “Sales used to be that you had to be at the golf course, or the bar. But, as a woman, I didn’t want to just go out to happy hours every night – we had to find a way to bring our customers value. We go in, find their problems, and find a way to prevent them.” [28.31] Evin’s experience as a woman in the forklift power industry, and how she approaches equality in her own organization. “There are definitely still challenges, but it’s changing – people are seeing value in great people, whether you’re male or female.” [32.18] How Evin supports women in the industry and her advice for what we can all do to help move the needle. [33.52] The biggest lessons Evin has learned over the course of her career so far. [35.20] Evin’s love of sports! [37.08] The future for Evin.   <h2 dir="l

S4 E414 · Mon, June 24, 2024

414: Section 321: Borderless Ecommerce At Your Fingertips

Dwayne Johnson talks about SCI; Section 321 & the rise of borderless e-commerce; & why a well-designed cross-border supply chain can be a competitive advantage. IN THIS EPISODE WE DISCUSS:   [06.45] An introduction to SCI, what they do, and how they help their customers. “Everybody is competing for customers, so it’s important to build a model where the shipping is sustainable, but so is the cost.” [09.15] The ideal client for SCI. [11.09] The changing face of the logistics industry, and why embracing that change is so important. “We, as consumers, are driving the change. Who thought it would take a few days to get something from Asia? Supply chain is changing every day.” [14.10] A closer look at the landscape of logistics, the key challenges and opportunities, and why consumer mindsets are shifting. “Amazon has changed the way we, as consumers, think… but it’s starting to shift – and consumers are thinking ‘do I really need this straight away?’” [18.25] The rise of borderless ecommerce, and how SCI is helping customers to embrace it. “We started to understand trade agreements… then we went to our customers and had conversations... And the impact you can have by talking to a customer about being able to avoid something like duties – it’s tangible dollars.” [21.12] The secret to SCI’s competitive advantage, and how they’re helping clients to create well-designed supply chains and unlock international markets. [25.57] How SCI is helping customers with international expansion and localization. [28.39] A case study showing how SCI helped a key customer to embrace borderless commerce with section 321 and put $ 6 million back on their bottom line. “That money could open retail stores, add to marketing, and help you expand internationally. Handing people that much money is a big advantage.” [31.54] The importance of partnerships when it comes to creating competitive advantage, and what it looks like to work with SCI. [34.31] How organizations can get started with Section 321, and what they should be thinking about before they start. [36.54] The future for the industry, and for SCI.   RESOURCES AND LINKS MENTIONED:   Head over to SCI’s website now to find out more. You can also connect with SCI and keep up to date with the latest over on LinkedIn , YouTube , Instagram or <a href="https://www.facebook.com/SCIGroupInc

S4 E412 · Mon, June 17, 2024

412: Maximize Warehouse Efficiency and Profitability, with CargoWise

Martin Hespeler & Graham Burford talk about warehouse management; challenges & opportunities; & how tech is helping logistics providers navigate market forces.   IN THIS EPISODE WE DISCUSS:   [08.21] Introductions to Martin and Graham, and their roles at CargoWise and AWA Logistics. [09.54] The traditional approach to warehousing and how, and why, that approach has evolved. “The traditional methods are in the rear-view mirror, and we’re moving quite quickly with technology.” “In years past, people would ask ‘how do I reduce my labor cost?’… Since the pandemic, the conversation has shifted dramatically to ‘how do I optimize?’ because labor is not readily available anymore.” [13.10] How the pandemic, and other disruptions, have driven change; and a closer look at the current logistics and warehouse management environment. “The industry has changed, but the labor force has also changed, and that’s the biggest thing we’re seeing with automation. We’re being driven by the labor.” [15.38] The biggest challenges logistics providers face now, as they balance a rapidly changing market with a dated infrastructure. “Now, many companies are dealing with the reverse logistics component which has been a nightmare, quite frankly, for decades!” “One of the big things we’re starting to be managed on is opportunity cost. If we haven’t returned or delivered in a certain KPI, what does that lost opportunity cost? Customers now aren’t just looking at freight spend or delivery cost, they’re looking at the time in transit and what a lost sale is costing them.” [21.51] The importance of thinking about warehousing from a cross-border perspective and updating the traditional approach so that logistics providers are cross-border adept. “When you can provide visibility to both the logistics provider and their customer, it’s extremely powerful.” “We’re starting to see a lot of manufacturers move production to Mexico and other Central American countries to get access to this market, and to avoid additional duties and taxes.” [27.49] How CargoWise is creating a highly integrated and capable global solution; and why thinking on a global scale is crucial. “It’s all about the data… without data being in a system that can transmit electronically to multiple countries and systems, we can’t move cargo. Having a database and resource that allows us, not only to have that data accessible but in the correct format to transmit it, is critical.” [33.10] The importance of market awareness and keeping that global thinking approach, when it comes to sustainable growth and expansion. [35.57] How CargoWise technology is helping AWA logistics to optimize, stay competitive, and navigate unpr

S4 E411 · Mon, June 10, 2024

411: Bridge The Digital Divide, with SDI

Neil Clover talks about bridging the digital divide; design thinking; the challenges of integrating new tech; & empowering workers by simplifying solutions.    [07.09] Neil’s journey through the world of tech; his reflections on what’s changed and what he’s learned; and why we all need to focus on the art of simplicity. “There’s a lack of simplicity, a lack of elegance… and technology gives us the ability to overcomplicate things – on steroids!” [13.05] Why supply chain is still about people, despite technological advancements; and Neil’s vision for integrating technology with human potential in supply chains. “We have to think of technology as just another tool. When forklifts were introduced, they didn’t replace the people – they augmented the people… There are a lot of repetitive things that machines are built for, but people are the glue, the purpose. You can do a lot of things to a machine, but you can’t put passion into it.” [15.35] The power of design thinking, and how it’s influencing SDI’s approach to implementing technology in supply chains. “I’ve sat in so many corporate meetings with people saying ‘we’ve got the solution’ – but that isn’t the problem we’re trying to solve.” [20.27] From competency to cost, the biggest challenges Neil sees when introducing new technologies, and the lessons he’s learned from them. “Process before technology... the technology is not the answer.” [23.18] Why workforce resistance to new technology is so common; the impact of change management; and how organizations should be thinking about balancing people and technological change. [27.41] The importance of simplifying tech, and engaging workers by developing solutions that truly work for them. “Give people what they need, and only what they need – and they’ll love you for it.” [31.25] SDI's strategies for adapting technological tools to align with the expectations and needs of the emerging workforce, and the importance of bringing different generations of workers together. [34.47] How organizations can use those strategies to create operational efficiency and cost savings and to achieve impactful quick wins at the same time as laying the groundwork for future success. “If you can take the pressure down, learning increases. And stop with the all-in-one tools! Do those two things, and efficiency goes through the roof, because confidence goes through the roof.” [38.49] How organizations can keep the human aspect front and center during the technological evolution of supply chain. “Happy employees are naturally more productive.” [41.50] How SDI plan to continue to help clients bridge the digital divide, simplify and leverage technology for

S4 E410 · Mon, June 03, 2024

410: Women In Supply Chain, Julie Tilenius

Julie Tilenius discusses her career journey; the importance of building skills by trying new things; how the industry has changed; & her biggest achievements.   IN THIS EPISODE WE DISCUSS:   [08.57] Julie’s early years; how her father’s career ignited a passion for finance; and the job that laid the foundations for her future career path. “I was so fortunate that my first job out of college was for KPMG… working there exposed me to so many industries and different business models.... That was really the stepping stone for my career.” [11.30] How a personal tragedy drove a career change for Julie, and led her to supply chain. “Here I am, a 25-year-old female, going to work for an industrial tool distributor!... But, little did I know, that was going to be the beginning of something amazing for my career.” [13.46] The many and varied roles that Julie experienced during her time at MSC and the importance of trying new things; how she was able to move through disciplines within the business; and her advice for professionals looking to take this approach. “Take the chance, be open to change. Yes, it’s scary! But it’s OK to feel comfortably uncomfortable.” [17.15] An introduction to TrueSource, and Julie’s role as President. “In this business, service is key. So, when I first took on the role as President, that was my main focus. How are we going to deliver top-notch service to our customers?” [20.31] A closer look at Julie’s key areas of focus within TrueSource; her ambition to deliver best-in-class service; and the importance of building strong partnerships. [23.30] From increasing costs and decreasing footfall to rising theft, a closer look at the current market and the challenges faced by Julie and TrueSource customers. [26.22] What Julie loves so much about supply chain; the motivations that drive her; and the importance of celebrating success. “Always having a purpose is really what motivates me every day.” [29.36] Julie’s experiences as a woman in the industry, and utilizing curiosity, dedication and a commitment to learning to build trust over time. “Early on, it was a challenge working in a male-dominated industry. There would be so many times I was the only woman in the room. I put up a barrier, I wasn’t confident. But I pushed myself through that barrier to speak up. And, at first, my voice fell on deaf ears.” [32.12] The gap between different generations of supply chain professionals, and the importance of building relationships. [34.30] How Julie’s daughter is following in her finance footsteps; how the industry that she’s stepping into is a very different one; and Julie’s advice to her daughter for navigating the journey that’s

S4 E409 · Mon, May 27, 2024

409: Achieve End-to-End Visibility, Tracking and Monitoring For Your Shipments, with Tive

Krenar Komoni talks about Tive; understanding the condition, as well as location, of shipments; sustainability; and why every shipment matters. IN THIS EPISODE WE DISCUSS:   [07.19] Krenar’s education, his passion for start-ups, and the career journey that led him from space stations, chips, and wireless to founding Tive. “I’ve always worked for start-ups since I was a kid… I fell in love with this idea that you can build something out of nothing.” [12.13] An overview of Tive – who they are, what they do, and how they help their customers. “We make sure our customers have the least amount of shipping problems as they can!” [13.42] The ideal client for Tive. [18.08] From theft to compliance, the biggest logistics challenges currently faced by Tive customers. “Theft is huge right now in the market… just with one company, every week we’re catching two or three events.” [20.57] Visibility – what it means to Tive, and why it’s so important that we recognize its value and translate that into effective supply chain strategies, processes, and tools. “Better quality conversations build a better quality of supply chain.” [24.31] A closer look at Tive trackers, the technology, and what sets them apart from the competition. “We’ve really built them purposefully for supply chain and logistics – and for the people who use this every single day. We’ve built a device, at the right cost, with the right features and right outputs that customers want.” [26.51] Why Tive has coined the phrase ‘ground truth’ and what it means to them, and to customers. [28.14] A closer look at Tive tags; how clients can use them to monitor what’s happening to their product as it moves through its journey; and why it’s just as important to know what condition your shipments are in, as exactly where they are. [31.08] Tive’s ‘every shipment matters’ motto, and the impact the industry could make if every organization and professional truly honored that motto. “In order to make supply chain, and the whole planet, more efficient, you have to live by it – every single shipment matters. If we take care of every shipment the way we do high-value ones… if every shipment got the care it deserves, we’d be in much better shape.” [33.44] The importance of sustainability, and how Tive weaves it through everything they do, creating products that are better for the environment, and better for their customers. “Our non-lithium trackers are much better for the environment… and you don’t have to use a ‘dangerous goods’ sticker. So, you have sustainability, plus a better customer experience.” [37.37] Two case studies show how Tive trackers helped highlight a mistake

S4 E408 · Mon, May 20, 2024

408: Strategically Extend Your Enterprise Applications, with Relish

Ryan Walicki of Relish talks about why enterprise solutions rarely cover all bases; the rise of AI; & the importance of collaboration & customer experience. IN THIS EPISODE WE DISCUSS:   [07.28] The story behind the brand name Relish. “While I’m more of a mustard and ketchup guy personally (!), Relish just really stood out to us – a word that can create certain emotions.” [09.02] Ryan’s background, his love of procurement, and his journey to co-founding Relish. “I fell in love with it… I watched the perception of procurement go from ‘people who buy stuff’ to a strategic function, from analytics and sourcing all the way through invoicing and payment.” [11.53] An overview of Relish – who they are, what they do, and how they help their customers. “We’re trying to meet users where they are. A lot of users have succumbed to “I’ll just create a workaround” or “Excel can do that for me”… Enough of that!! You should expect more, you should demand more from your enterprise software.” [15.37] The ideal client for Relish. [16.45] Ryan’s perspective on why enterprise solutions rarely meet all requirements; the biggest enterprise software challenges; and how those challenges have been compounded by the industry changes we’ve seen over the last few years. “These solutions are presented as ‘It’ll do everything you want – and cut your grass!’ The customer takes that at face value, builds a business case, builds an ROI case – and they never meet it.” [20.37] How Relish is working to simplify processes, extend solutions, and bridge gaps in order to complement and enhance enterprise software. “5% of business revenue is lost due to fraudulent activity... there’s too many workarounds and stale processes out there… But there’s an end to this story that’s a lot more positive, automated, safe, and economic than Excel workbooks.” [25.02] Why Relish is so passionate about collaboration, partnering with some of the industry’s biggest names to create ecosystems that drive success for everyone. [27.18] The rapid evolution of AI, and how Relish uses it to help clients streamline and enhance their processes. “There are a lot of folks that present themselves as AI experts. But this is so new, it’s moving so fast – there are no experts!” [31.47] Customer experience, and the importance of creating an effective chain of solutions for your customer, and your customer’s customer. “One of the most frequent phone calls finance gets is from suppliers asking: “When am I going to get paid?” [35.34] A case study showing how Relish helped a global financial institution to solve its invoice challenges, increasing automation from 24% to over 95%, streamlining its source

S4 E406 · Mon, May 13, 2024

406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise

Stephen Dascoli & Vincent Lacopella talk about cross-border ecommerce - the challenges & opportunities; the importance of technology; and market growth.   IN THIS EPISODE WE DISCUSS:   [07.24] Introductions to Stephen and Vincent, and their roles at CargoWise and Alba Wheels Up. [09.58] The rapid rise in ecommerce, and the factors driving its international growth. “As consumers, we want convenience. You can compare prices, it’s cheap… cross-border ecommerce is going to continue to grow.” [11.54] The impressive growth rate we can expect in ecommerce, and what that growth means for the industry and the different players within it. “The pandemic saw some changes in the way ecommerce was shipped… with more growth comes more opportunities for forwarders, but also more challenges.” [15.04] From compliance and regulations to capacity, the big challenges posed by cross-border ecommerce growth and how they’re affecting the B2B supply chain. “Surging B2C commerce is going to continue to put pressure on small to medium sized forwarders – the volume that the ecommerce giants ship these days, they’re taking up all the capacity with carriers and making it hard for small-to-mids in the international space.” [18.50] The growing opportunities for forwarders in cross-border D2C ecommerce fulfillment. “We see huge opportunity on the southern border, a lot of companies are looking to put inventory there, and keep it there until it’s sold… companies that don’t do that, and still pay duty on that D2C, might be at a disadvantage because of the pricing.” [23.42] Why forwarders are recognizing this time of growth and becoming proactive; and how they’re tackling the challenges, embracing the opportunities, and making the operational changes needed to ensure success. “They’re recognizing that if they don’t have the capabilities in the cross-border ecommerce space, they’re going to have to eventually, or they’re going to miss out… They’re working it out, doing the research, talking to the right people so, once that opportunity comes up, they’ve got the right tools, they’re in the right place, they’ve got the resources – and they can jump on it.” [27.14] How technology is helping organizations to realize faster, safer, and more reliable cross‑border ecommerce order fulfillment. “The competition in the space, with such little margins – you can’t just throw people at the problem, the overheads of throwing labor at it just isn’t going to work… organizations must utilize technology to automate their processes.” [28.51] Alba Wheels Up’s long-standing relationship with CargoWise, and the benefits it brings. [31.26] How investment in technology has allowed Alba Wheels Up to take advantage of opportunities presented by international ecommerce fulfillment and boost their business intelligence and customer service. [33.34] Vincent’s advice for ho

S4 E405 · Mon, May 06, 2024

405: Women In Supply Chain, Lalitha Rajagopalan

Lalitha Rajagopalan talks about her career journey; the experience of founding her own business; her passion for equality; & what she loves about procurement.   IN THIS EPISODE WE DISCUSS: [07.40] Lalitha’s early years, and how she went from a degree in economics to the world of procurement and supply chain. [10.20] Lalitha’s extensive education, and her ongoing commitment to curiosity. [12.45] Lalitha’s time at Ariba and SAP; her journey of moving through various functions in product management and marketing; and the big lessons she learned along the way. [17.37] The role of sponsorship and mentorship in Lalitha’s career progression; the culture at SAP and Ariba; and how, and why, Lalitha built her own personal ‘board of directors.’ [22.03] Why Lalitha chose to co-found her own company after a lengthy corporate career, and her experience of making the leap. [24.08] An overview of ORO – who they are, what they do, and how they help their customers. [26.22] Lalitha’s self-confessed ‘procurement geek’ status, and what she loves so much about the industry. [29.34] Why Lalitha is so passionate about diversity and equality, and what the industry can do to keep making progress. [32.20] Lalitha’s advice for women and other underrepresented voices that are looking to get into the industry, or take the next step. [36.27] The future for Lalitha, for ORO, and for the industry. RESOURCES AND LINKS MENTIONED:   You can connect with Lalitha over on LinkedIn . If you enjoyed this episode and want to hear from more female founders, check out 364: Women In Supply Chain™, Lisa Morales-Hellebo , 331: Women In Supply Chain™, Sylena Urbanoski or 275: Women In Supply Chain™, Amani Radman .

S4 E404 · Mon, April 29, 2024

404: Parking Your Truck Is As Easy As 1, 2, 3, with Truck Parking Club

Evan Shelley of Truck Parking Club talks about creating tech that truckers want to use; why the industry is tough for the small guys; & transforming trucking logistics. [06.49] Evan’s background in real estate, and how his experiences led him to found Truck Parking Club. [08.49] An overview of the current trucking landscape, and the challenges the industry is facing. [12.24] How The Truck Parking Club process works for truckers. [13.30] How Truck Parking Club utilizes networking to access and secure available parking locations. [16.43] How much land an owner needs to sign up to Truck Parking Club, and start monetizing empty and available space. [18.57] The development of the Truck Parking Club app, how it works, and why it was designed entirely with drivers in mind. [21.43] The impact that Truck Parking Club is having on truckers, businesses, and the industry. [24.42] The top three reasons why truckers need local parking; and how Truck Parking Club is evolving as drivers discover fresh ways to use the solution and empower themselves with new flexibility and control. [27.57] A case study detailing how Truck Parking Club “completely changed” a key clients business, improving their efficiency and impact. [31.38] The environmental impact of saving thousands of hours of fuel annually, and how sustainability is inherent within Truck Parking Club. [33.42] Truck Parking Club’s 300+ locations over the U.S, and the additional locations they’d like to add to their portfolio. [36.04] The future for Truck Parking Club.   RESOURCES AND LINKS MENTIONED:   Head over to Truck Parking Club’s website now to find out more and discover how they could help you too. You can also connect with Truck Parking Club and keep up to date with the latest over on LinkedIn , YouTube , TikTok , Instagram , X (Twitter) or Facebook or you can connect with Evan on LinkedIn . If you enjoyed this episode and want to hear more about trucking, check out 360: Deliver A Great Trucker Experience

S4 E403 · Mon, April 22, 2024

403: Unify Your Retail Experience, with Delivery Solutions

Amy Leachman of Delivery Solutions talks about the brand & what they do; ecommerce & the importance of omnichannel; and provider and solution diversification. IN THIS EPISODE WE DISCUSS:   [07.58] How, and why, the ecommerce market has evolved so rapidly over the last few years; and the landscape of the industry in 2024. “COVID really shaped or accelerated the business… the need for last mile delivery, and how we think about true retail operations and technologies, has really morphed over the last four years.” [11.13] The challenges and opportunities that retailers are facing in the current climate; and the importance of keeping a close eye on cost and control. “COVID rushed everyone to say ‘I need to integrate here, there and everywhere!’ So, looking at your tech stack, you then have 9, 10 different integrations for everything post-click. How do we simplify that – the cost and the maintenance it takes to uphold all of those API integrations – as well as keep the control?” [12.31] An overview of Delivery Solutions – who they are, what they do, and how they help their customers. “Delivery Solutions is a seamless omnichannel experience for everything post-purchase.” [16.34] Amy’s background; how she moved from delivery service provider to technology solution provider; and why she’s so passionate about the retail industry. [18.36] The ideal client for Delivery Solutions. [19.35] The importance of Delivery Service Provider (DSP) diversification; and how Delivery Solutions is helping customers to successfully manage their DSPs. “When you have different delivery partners across the board, not all of them will have the same value prop… each is going to provide a different technology solution, coverage, what they will and won’t do… It’s very important to diversify in order to make sure you’re choosing the most cost-effective providers, and those that are hitting the right KPIs.” [23.43] What the diversification of delivery options means for clients, customers and the industry; and how collaboration allows all partners to achieve shared success. “It’s coming together to simplify omnichannel, and to say: “we’re all in this together.” We want to work with the delivery partners, with the shipping carriers; we want to make sure the communication is clean, concise and proactive. Because, the more the customer is buying and the more opportunities they have to interact with the brand, the more we all win together.” [26.33] How the Delivery Solutions team are helping clients to manage the balance between customer demand and expectation, and demanding sustainability goals. [28.48] A case study showing how Delivery Solutions helped a large retailer to drastically reduce its integrations – simplifying its tech stack, reducing costs, and increasing order volumes by 35%. [32.19] A closer look at onboarding and implementation, and how Delivery So

S4 E401 · Mon, April 15, 2024

401: RELEX Talks: State of Supply Chain 2024 – Sneak Preview

Jill Standish & Laurence Brenig-Jones join Sarah Godet of RELEX to discuss collaboration; surge buying and social media; & balancing cost with service. IN THIS EPISODE WE DISCUSS:   [05.37] An introduction to today’s guests, Jill Standish of Accenture and Laurence Brenig-Jones of RELEX, and their roles. [07.20] An overview of an upcoming RELEX report, surveying retail and CPG leaders, that details the industry’s main challenges, opportunities and investment areas; and Jill and Laurence’s reactions to the initial findings. [10.58] Sarah, Jill and Laurence reflect on the rise in surge buying and the role of social media; how companies are starting to tackle these changes; and how the rise of generative AI fits in. [28.04] The guests reflect on the power of collaboration between supply chain partners and retailers; the growing importance of joint forecasting; and the impact this collaborative transparency can have on businesses, and the industry.

S4 E400 · Mon, April 08, 2024

400: Raise The Bar For Your Supply Chain, with Polaris Transportation Group

Dave Cox of Polaris Transportation Group talks about embracing change; the importance of relationships; cross-border complexity; & the power of digitization.   IN THIS EPISODE WE DISCUSS:   [06.38] How Polaris Transportation Group was founded 30 years ago, and the ups and downs of entrepreneurship. [07.38] An overview of Polaris – what they do, and how they help their customers. [08.58] The ideal client for Polaris. [10.30] A closer look at how Polaris has expanded over the years, and the mindset at the forefront of that growth. [12.51] The importance of embracing change; and the challenges and priorities Polaris are seeing across the industry right now. [16.27] Polaris’ cross border services; the complex challenges in cross-border trade; the importance of digitization and strong relationships; and how these elements come together to deliver great experiences for Polaris customers. [19.48] A closer look at Polaris’ supply chain solutions, and how Polaris is utilizing transparency and honest communication to move beyond a “we’ve always done it that way” approach and deliver solutions that work. [24.10] How consolidation can help businesses achieve better supply chain design and planning. [26.07] Polaris’ progressive approach to tech, and how their digital transformation journey has helped Polaris scale and better serve their customers. [33.11] Why Polaris launched the Larry Cox Academy, and the impact it’s having on the brand, and the supply chain community. [37.47] From increasing cross-border business to a focus on sustainability, what to look out for in 2024; and the future for Polaris.   RESOURCES AND LINKS MENTIONED:   Head over to Polaris Transportation Group’s website now to find out more and discover how they could help you too. You can also connect with Polaris and keep up to date with the latest over on LinkedIn , Instagram , Facebook or X (Twitter) or you can connect with Dave on LinkedIn .  

S3 E399 · Mon, April 01, 2024

399: Women in Supply Chain, Pamela Simon

In this episode of the #LetsTalkSupplyChain Podcast, we discuss: [07.11] The early years of Pam’s career, and what she learned along the way. [09.23] Why Pam moved to Brazil, and how she tackled the challenges of living in a new country head-on.  [14.06] How a chance encounter led Pam to produce the very first Entrepreneur Week in Brazil and launch the Latam Founders Awards, which went on to become known as the ‘Oscars for Technology in Latin America.’ [18.21] The importance of breaking down the barriers between the corporate world and disruptive start-ups, and Pam’s advice for budding entrepreneurs looking to take the next step. [22.27] Why Pam embraced a global lifestyle, moving from Rio de Janeiro to San Paulo, and ultimately to Miami to join Lab Ventures. [25.58] How Pam’s ‘Future Of’ event series was acquired and became Manifest, and a closer look at the challenge of producing the very first event during a global pandemic. [29.01] From sponsorship to speaking topics, a peek behind the scenes of producing an event like Manifest. [33.23] What we can expect from the future of Manifest, as it gets bigger and better each year. [35.41] Why Pam is so passionate about bringing people together, and her advice for people or businesses seeking that connection. [40.11] How Pam approaches the all-important work/life balance; why incorporating time for yourself and your loved ones is vital; and a glimpse into what downtime looks like for her. [47.01] Pam’s advice for all those looking to follow in her footsteps. [48.26] The future for Pam. Plus, Pamela Simon tells us all about her career journey; global travel; embracing connections; and how her event series became the biggest name in supply chain events.

S3 E398 · Mon, March 25, 2024

398: Welcome to Supply Chain Unfiltered

Karin Bursa joins Christine Barnhart to launch Supply Chain Unfiltered & talk about industry challenges, bad ERPs & the importance of interoperability. IN THIS EPISODE WE DISCUSS:   [09.25] An introduction to Karin Bursa, her long-time friendship with Christine, and her passion for supply chain tech. “I had a practitioner background, and I saw the opportunity for technology to make every day a little bit better… I wanted to be part of helping many companies, not just one, do that – and fell in love with supply chain technology!” [13.15] From innovation and challenges to geopolitical disruption, Karin and Christine discuss the current landscape of supply chain. “It’s a great time to be in supply chain! If you want to make an impact, you’re in the right domain.” “There’s some really cool stuff happening, but we have to get out of our own way. The biggest barrier to automation, innovation, visibility – is something called spreadsheets!” [20.36] An audience poll: “who’s company is currently doing an ERP upgrade?”, and Christine’s reflections on what she sees in the industry when it comes to ERP’s. “ERP’s were built to show the state of the system today – they weren’t intended to plan the business for the future.” [22.34] What interoperability means to Karin; how it brings trading partners together; why it needs to facilitate the interpretation of data, as well as just data exchange; and the growing importance of supply chain planning. “We’ve been talking about ecosystem collaboration since the early 2000’s, it’s not a new idea. But the technology to do it is so much better today.” RESOURCES AND LINKS MENTIONED:   If you enjoyed this episode and want to hear more from Christine, check out 380: Women in Supply Chain, Christine Barnhart or 328: Blended – Breaking the Class Ceiling . Check out our other podcasts HERE .

S3 E397 · Wed, March 20, 2024

397 – Blended: What We Need To Know About Bias

The panel discusses bias - where it comes from; how we call it out; the process of learning and unlearning; the impact of titles; & the top 5 workplaces biases.

S3 E396 · Mon, March 18, 2024

396: Take A Peek Behind The Curtain, with Flexport

Ryan Petersen talks about his entrepreneurial journey; the changes behind the scenes at Flexport; and what we can expect from them and the industry in 2024. [06.30] Ryan’s incredible founder journey, and the ‘why’ behind building Flexport. [09.17] How Ryan sold  #logistics tech as an investment opportunity, bringing interest to the industry and raising over $2 billion worth of investment for Flexport to date. [11.27] The role of the press in the ups and downs of Flexport’s history; Ryan’s approach to publicity; and his proactive approach to using marketing to bring transparency to the industry. [14.47] From #acquisitions to internal re-structuring, a closer look at the big changes that have happened behind the scenes at Flexport over the last year. [18.21] Why Flexport acquired Shopify Logistics, and how it fits into Ryan’s vision for the future – particularly when it comes to growth and data. [25.45] The reason for the recent staff layoffs at Flexport, and why Ryan isn’t interested in bad press. [27.54] Why Flexport acquired technology from Convoy, and exactly how that #technology will enhance Flexport’s offering. [33.52] From ongoing disruption on the Red Sea to  <a class= "yt-core-attributed-string__link yt-core-attributed-string__link--display-type yt-core-attributed-stri

S3 E395 · Fri, March 08, 2024

395: Women in Supply Chain, Lisa Dolan

Lisa Dolan talks about her 26 year tenure at ALOM; how the industry has changed and the emerging trends to look out for; and why supply chain needs a re-brand. [08.36] Lisa’s career journey, and how her spirit of adventure led her from IT to manufacturing and supply chain. [09.58] An overview of ALOM and what they do; and the forward-thinking woman in supply chain that led Lisa to becoming one of the founding employees of ALOM 26 years ago. [15.15] Lisa’s 26-year career at ALOM, the different ways she’s touched the business, and her current role.  [17.29] The many and varied ways that the industry has changed throughout Lisa’s career so far. [ 23.51] From demand planning and inventory to  #AI , the trends to look out for in 2024. [28.43] The varied job roles within supply chain, and why it’s so important to spread the word that there is a place for women in the  #industry . [31.17] Lisa’s advice for women looking to build a career in supply chain. [34.10] Lisa’s advice to organizations that claim to struggle when it comes to finding female, or other diverse, voices for events and speaking #opportunities . [ 39.29] The personal and profession

S3 E394 · Mon, March 04, 2024

394: Be Agile, Decrease Costs, and Improve Supply Chain Accuracy, with Osa Commerce

Yifat Baror & Padhu Raman of Osa Commerce talk about AI & data; the importance of collaboration, connectivity & communication; & the challenges with visibility. [07.11] An introduction to Yifat and Padhu, their backgrounds, and the experience they bring to Osa. [08.36] An introduction to Osa Commerce, what they do, and how they help their customers. [09.10] Why so many organizations are still struggling to achieve #visibility over their supply chains. [10.21] Why supply chain organizations are allegedly spending 3.1 trillion dollars on bad data, and how Osa is tackling those challenges by creating collaborative and connected environments for their clients. [11.46] From the difference between #proprietary and third-party data to accuracy, the biggest challenges with AI right now. [13.05] The importance of  #connectivity , and why so many organizations don’t understand that it’s actually their first step to success. [14.03] The current concerns around  #cybersecurity and orga

S3 E393 · Mon, February 26, 2024

393: Get 100% Visibility Over Your Final Mile, with OneRail

Peter Cyr of OneRail talks about the final mile, its evolution, diversifying carrier networks, & how OneRail are helping customers to achieve 100% visibility. [07.05] An introduction to Peter, his background, and the transition that led him to #logistics technology. [08.44] An overview of OneRail, what they do, and how they help their customers. [09.06] The evolution of the final mile, and the three core factors that have helped to lead the industry to where it is now. [10.28] With research showing that most supply chain teams have only 6% visibility over their supply chains, the risks inherent in a lack of  #visibility , and how the final mile is helping to move the needle. [11.10] What the final mile looks like now, what customers are demanding from retailers, and how those demands are shaping operational  #strategies . [13.10] The different options available to customers, and why the big and bulky category is changing the last mile game. [14.46] How organizations should be evaluating their #partnerships <span class= "yt-core-attributed-

S3 E392 · Wed, February 21, 2024

392: Blended: Preference vs Bias: What’s The Difference?

The panel discusses preference vs. bias; the differences; the impacts; and the ways that we can tackle bias in ourselves and within our communities.

S3 E391 · Mon, February 19, 2024

391: Gain Supreme Power Over Your Supply Chain, With SDI

John Delligatti of SDI talks about data challenges, digital transformation, understanding KPI's and why SDI created its ZEUS Supply Chain Analytics 08.10] An introduction to John, his role at SDI, and a reminder of what SDI does and how they help their customers. [10.04] Some of the main challenges in supply chain data and why, as an industry, we may be making more progress than we think. [ 15.14] An overview of SDI’s Zeus technology, how it tackles some of the industry’s key challenges to give organizations power over their supply chains, and what makes it so different from other #technologies . [25.38] Why the ZEUS Supply Chain Analytics Guidebook is for all supply chainers, not just data analysts. [ 26.44] How a site manager should use the ZEUS Supply Chain Analytics Guidebook to enhance their job function and utilize the insights inside. [30.04] The importance of determining and setting relevant and meaningful  #KPIs , and how the ZEUS Supply Chain Analytics Guidebook can help organizations on that journey. [36.02] How the ZEUS Supply Chain Analytics Guidebook can help organizations understand what’s important and act on those priorities. [38.53] The problem with digital transformation, and how resources like the ZEUS Supply Chain Analytics Guidebook can help to bridge the gap, lay the groundwork for success, and equip businesses with knowledge they can understand and action. [44.41] How a  <a class= "yt-core-attributed-string__lin

S3 E390 · Mon, February 12, 2024

390: Achieve Real Results And Innovate For The Future, with GAINS

Dave Shrager of GAINS debunks supply chain myths & talks about the disconnect between tech & results, continuous change & why businesses need to find their why.  [07.13] An introduction to Dave, his background, and his role at GAINS. [09.06] Why many organizations are still struggling when it comes to investing in technology, and the ongoing challenge of finding the ‘why’. [11.09] A recent report claims that 83% of executives say their supply chain tech investments haven’t delivered the expected results; the disconnect between the technology available on the market and the outcomes it delivers; and why vendors have to share the blame. [15.09] The challenges of complex testing environments for smaller businesses; the importance of changing mindsets when it comes to transformation and what it means for your business; and why every organization needs to come back to the ‘why’. [20.14] Debunking ‘truths’ that supply chain professionals hold dear – from ‘desperately seeking certainty’ and why there are no right answers, to whether or not any company has just one supply chain and why all businesses deserve world-class software. [30.28] What decision engineering and composability mean, and how GAINS are using these concepts to help clients. [35.06] How the right technology can help with effective inventory management and provide a competitive advantage. [37.04] Why GAINS is equipped to lead the market in a new direction, and the importance of combining tribal knowledge with new innovation in business. [44.52] From making a difference to pursuing success, what Dave is excited about for 2024.

S3 E389 · Mon, February 05, 2024

389: Women in Supply Chain, Carmit Glik

Carmit Glik talks about swapping the corporate world for start-ups; leveling the playing field for SME’s; and how motherhood makes her a better leader.  [08.37] Carmit’s career journey and how she found supply chain. [12.04] An introduction to Ship4wd, Carmit’s role as CEO, and the brand's mission to level the playing field for SMEs. [13.38] The day-to-day challenges faced by small businesses, and how Ship4wd is leveraging #technology and customer service to help solve those issues. [22.06] Why Carmit transitioned from a large corporate to a small  #tech brand, the differences and similarities between the two worlds, and why she’s so passionate about helping to create access and opportunity for SMEs. [26.16] Why Carmit chose to embrace global travel as part of her career, and how it’s changed her personally and professionally. [31.22] Carmit’s passion for supply chain, why it’s such a good career choice for young people, and her advice for anyone looking to enter the industry. [34.26] The  #challenges that Carmit faced as a woman in supply chain, and her approach to overcoming them.  [37.17] Carmit’s approach to work/life balance, and how becoming a mother has brought her professional success as well as personal fulfillment. <span class= "yt-core-attributed-stri

S3 E388 · Mon, January 29, 2024

388: See The Future of Transportation, with Win Global

Igor Chigrin of Win Global discusses his DroneShip Project; its impact on sustainability; global transportation challenges; & the untapped potential in trade. [06.35] An introduction to Igor, his background, and how he came to establish Win Global. [09.01] An overview of Win Global – who they are, what they do, and how they help their clients. [11.45] The ideal client for Win Global. [12.13] An introduction to the DroneShip Project, and its objectives for the industry. [15.27] How Igor pitched DroneShip, and secured #collaboration and funding from the University of Toronto and the Canadian Government, to turn his #innovative idea into reality. [18.47] From safety and AI to fuel, a closer look at how DroneShip technology will work. [22.14] An overview of the current, and historic, issues and challenges faced by the international #transportation industry. [ 25.56] The opportunities, and untapped market potential, within the international transportation industry. [27.55] How DroneShip technology will start to address the present-day transportation systems inefficiencies and open up a brand new market of <a class= "yt-core-a

S3 E387 · Mon, January 22, 2024

387: New Year, New Goals in Supply Chain

Audrey Ross and Sarah Barnes-Humphrey talk about New Year disruptions; high-tech wearables; sustainable resolutions; and how trade finance can empower women.

S3 E386 · Wed, January 17, 2024

386 - Blended: Let's Change The World! Organizations Doing Good Now

The panel discusses doing good - personal vs corporate responsibility; the line between people and profit; & how organizations can create a positive impact.

S3 E385 · Mon, January 15, 2024

385: Make The Right Decisions For Your Supply Chain, with GAINS

Jeff Metersky talks about decisioning; the risks in using your gut; embracing a VUCA world; and why GAINS is putting a focus on configuration and optimization. [06.35] An introduction to Igor, his background, and how he came to establish Win Global. [09.01] An overview of Win Global – who they are, what they do, and how they help their clients. [ 11.45] The ideal client for Win Global.  [12.13] An introduction to the DroneShip Project, and its objectives for the industry. [ 15.27] How Igor pitched DroneShip, and secured  #collaboration and funding from the University of Toronto and the Canadian Government, to turn his #innovative idea into reality. [18.47] From safety and AI to fuel, a closer look at how DroneShip technology will work. [22.14] An overview of the current, and historic, issues and challenges faced by the international #transportation industry. [25.56] The opportunities, and untapped market potential, within the international transportation industry. [27.55] How DroneShip technology will start to address the present-day transportation systems in

S3 E384 · Mon, January 08, 2024

384: Show Me The Money: Why Women Need To Stop Working For Free

Marina Mayer, Katie Date & Jo Ann Dizy discuss money - why women need to stop working for free; their iniatives for change; & the importance of collaboration.   [07.42] An introduction to today’s guests Marina Mayer, Katie Date, and Jo Ann Dizy. [08.47] Why Katie founded the MIT Women in Supply Chain Initiative; the impact it’s had; and how she learned the importance of conversation and connection. [13.17] Jo Ann discusses her ‘Growth Circles’ initiative; its role in industries with few women; and the importance of creating supportive communities. [16.32] Marina’s experience of launching the Women in Supply Chain awards and forum; and what she’s learned along the way. [19.48] Why Sarah launched the Women in Supply Chain podcast and blog series; how it has inspired women in the industry; and why those experiences led to the creation of The Secret Society of Supply Chain. [22.22] The group discusses whether women are their own worst enemies, and highlight the urgent need for greater collaboration between women. [28.56] The panel discusses whether or not women support each other enough; the myths and stereotypes around women; and how organizations and individuals can create more opportunities for women and celebrate their accomplishments. [36.42] The group reflects on why money is often a taboo subject for women and the importance of being vulnerable. [42.04] The panel discusses why women work for free; the dangers of undermining and devaluing women’s contributions; and the difference between volunteering for non-profits and working for free for for-profits. [49.27] The group reflects on the importance of setting an expectation when it comes to paying women fairly; the pay gap consequences of working for free; and the importance of negotiation. [54.46] From making recommendations to engaging on social media, the group discusses what we can all do to support women in the industry and move the needle. [01.00.43] The panel put the spotlight on a selection of resources and key groups that are making an impact on women. [01.03.46] The group sums up their thoughts and key takeaways from the discussion.

S3 E383 · Mon, January 01, 2024

383: Transform Your Supply Chain and Retail Planning, with RELEX Solutions

Katie Malakhov & Alex Jobin talk about RELEX; the current challenges in retail supply chain; and putting sustainability at the heart of everything they do. [06.42] An introduction to Alex and Katie. [ 07.16] Katie’s recent "Women In Supply Chain" award, her experience of the awards event, and what it means to her to be honored. [08.30] Katie’s background, and how she found supply chain. [10.00] Katie’s experience as a woman in the industry. [12.10] From mentorship to a dedicated women’s program, the different ways that RELEX supports women and elevates their voices. [13.48] Alex’s experience of working with Katie, and benefitting from her #mentorship [14.39] Katie’s advice for women in the industry, and for organizations looking to create more supportive,  #diverse workplaces. [18.29] The landscape of retail supply chain, and the challenges that organizations are facing across the industry. [20.30] An introduction to RELEX and what they do. [21.48] A closer look at RELEX’s demand planning  #software , and how it’s creating impactful results for clients. [23.46] How RELEX’s fulfilment solution supports and enhances demand pl

S3 E382 · Mon, December 25, 2023

382: Failed Predictions, Bananas and a Supercharged Supply Chain

Ashley Yentz talks about failed 2023 predictions; supply chain complexity; visibility, agility & planning; cybersecurity; & why AI is only as good as your data. 

S3 E381 · Wed, December 20, 2023

381 – Blended: Don’t Cancel Us! Calling out Cancel Culture

The panel discusses cancel culture; how and why it's changed; the role of social media; & what organizations can do to tackle it and create thriving workplaces.

S3 E380 · Mon, December 18, 2023

380: Women in Supply Chain, Christine Barnhart

Christine Barnhart talks about her supply chain journey; how women promote themselves & support each other; finding her voice; & the power of building a tribe. [06.42] An introduction to Alex and Katie. [07.16] Katie’s recent "Women In Supply Chain" award, her experience of the awards event, and what it means to her to be honored. [08.30] Katie’s background, and how she found supply chain. [10.00] Katie’s experience as a woman in the industry. [12.10] From mentorship to a dedicated women’s program, the different ways that RELEX supports women and elevates their voices. [13.48] Alex’s experience of working with Katie, and benefitting from her  #mentorship [ 14.39] Katie’s advice for women in the industry, and for organizations looking to create more supportive,  #diverse workplaces. [18.29] The landscape of retail supply chain, and the challenges that organizations are facing across the industry. [20.30] An introduction to RELEX and what they do. [21.48] A closer look at RELEX’s demand planning  #software , and how it’s creating impactful results for clients. <span class= "yt-core-attributed-string--link-inherit-col

S3 E379 · Mon, December 11, 2023

379: Use Effective Rate Management To Boost Your Business, with DrayMaster

Travis Barnier talks about DrayMaster; managing limited freight in a competitive market; building stronger relationships; and effective rate management. [06.53] An introduction to Travis, his experience in the #drayage industry, and his journey with DrayMaster. [09.34] An overview of DrayMaster – what they do and how they help their customers. \ [10.33] The ideal clients for DrayMaster. [13.23] An overview of the market, as we look towards 2024, and the landscape for both truckers and 3PL’s. [17.03] The unique challenges faced by both truckers and 3PL’s, in a competitive market. [ 20.39] A closer look at how organizations can tackle industry challenges, finding the right solutions that also start to unlock opportunities. [22.27] A closer look at how DrayMaster works, and how both truckers and 3PL’s can utilize their solutions. [26.42] The importance of #collaboration , and how DrayMaster is bringing organizations together to build more effective working partnerships. [ 29.33] From  #technology and agility to data and <span class= "yt-core-attributed-string--l

S3 E378 · Mon, December 04, 2023

Achieve 360° Supply Chain Visibility for Greater Control and Optimization, with SDI

Cris Ferregur talks about SDI; predicting demand in an unpredictable world; the power of data; & finding the balance between new technologies & legacy systems. [06.05] An introduction to Chris, and his journey with SDI. [06.40] A closer look at current supply chain challenges, and what SDI are seeing with their clients. [07.41] Common data challenges, and the importance of good data in telling an organization’s ‘story’ in their supply chain. [09.48] An overview of SDI – what they do and how they help their customers. [14.04] The ideal client for SDI. [15.29] How the landscape of just-in-time, just-in-case, and inventory management changed, from pre to post-pandemic; predicting demand in an unpredictable world; and how SDI’s Zeus software is helping clients move from a reactive to a proactive approach when it comes to FM and MRO supply chain. [19.30] SDI’s advanced data analytics, and how they are driving #actionableinsights and #visibility for customers, in order to de-risk supply chains and make big cost savings. [23.05] A closer look at SDI’s  #risk assessment service, and how organizations can use those learnings to transform their supply chains. [26.06] A case study showing how SDI helpe

S3 E377 · Mon, November 27, 2023

377: How AI is Improving Supply Chain Sustainability, with Dyci Sfregola and Hope White

Dyci Sfregola & Hope White discuss how AI is changing the game for supply chain sustainability & how the right technology will improve your supply chain.

S3 E376 · Mon, November 20, 2023

376: See The Future Of Your Supply Chain, with Optilogic

Don Hicks talks about Optilogic & what they do; answering the supply chain 'what-ifs'; & finding the perfect balance between cost, service, risk, and ESG goals. [06.37] Don’s entrepreneurial career history, and how it led him to found Optilogic. [08.15] Optilogic’s evolution from a generic  #platform designed to empower developers, to a supply chain design solution; and why the principles of supply chain design need redefining. [20.31] An overview of Optilogic – who they are, what they do, and how they help their customers. [22.24] The ideal client for Optilogic. [27.53] The stories behind brand names Llamasoft and Cosmic Frog; and why Don wants to bring the fun to supply chain.  [30.37] A closer look at Cosmic Frog’s three core areas –  #optimization , #simulation , and #risk . [37.17] A deep dive into how Optilogic helps customers in a variety of different ways; and why we need to stop judging  <a class= "yt-core-attrib

S3 E375 · Wed, November 15, 2023

375 - Blended: 'Did They Just Say That?' The Truth About Microaggression

The panel talk about microaggressions: what they are; how to identify them; how to tackle them; and their personal experiences. 

S3 E374 · Mon, November 13, 2023

374: Achieve Supply Chain Optimization In Record Time, with GAINS

Bill Benton talks about GAINS; how supply chain decision-making has changed; the impact of machine learning & AI; and committing to democratizing supply chain. [06.11] An overview of GAINS – who they are, what they do, and how they help their customers. [09.21] Bill’s father’s vision for GAINS, when he founded the organization in 1971, and the company’s evolution through to the present day. [12.11] Bill’s move from GAINS CEO to co-founder, and how #industry changes are driving Bill’s vision for GAINS as an organization, but also for their clients and for the industry. [17.12] The ideal client for GAINS. [22.43] A deep dive into how GAINS helps customers and delivers up to 5x return on #investment . [26.41] How supply chain decision-making has changed, and the impact of machine learning and  #ai on the industry. [29.01] GAINS' mission to  #democratize supply chain – what it means, why it’s so important, and how that mission will change the industry. <span class= "yt-core-attr

S3 E373 · Thu, November 09, 2023

373: Going Beyond Visibility - Culture and Digitization

Tudor Maxwell talks about logistics digitization; change management; training and development with WiseTech Academy; & why chaos isn’t necessarily a bad thing.   [01.45] An introduction to today’s guest. [02.53] An introduction to WiseTech Academy. [04.25] The current landscape of logistics digitization. [09.17] From difficulty adapting existing processes to new tech, to fear of the unknown, why one of the biggest barriers to success within supply chain digitization is people – but why some resistance is actually healthy. [13.32] Why a little chaos is to be expected in the early stages of planning a change management and digitization process, and how organizations can start to overcome objections. [20.03] How companies can start to excite the wider team for change and include them on the digitization journey to ensure a smooth transition. [23.17] The importance of training and development when it comes to change management and ongoing digitization, and WiseTech’s vision for the Academy as well as for driving change across the industry. [25.06] The importance of collaboration between supply chain stakeholders when it comes to optimizing supply chain efficiency and decision-making. [26.52] How individuals, as well as organizations, can engage with the WiseTech Academy to learn and upskill. [29.02] The importance of creating a learning-oriented culture that encourages continuous improvement and embraces change. [32.34] The three key stages of change management for successful digitization projects.

S3 E372 · Mon, November 06, 2023

372: Women in Supply Chain, T.J. Kragenbrink

T.J. Kragenbrink talks about her career pivot and what she’s learned along the way; becoming an industry award-winner; and making strides in sustainability. [07.23] T.J.’s early years, from #education to her career as a teacher. [11.18] The four big transferable skills that T.J. took from teaching to supply chain. [15.03] Why T.J. decided to leave teaching, and the journey that brought her to supply chain. [20.01] The mentor who inspired and advised T.J. throughout her career  #journey . [21.12] An introduction to Inmar Intelligence and what they do; and the unique culture Inmar has created to support and nurture its team. [23.22] The importance of a supportive #culture for working mothers; prioritizing self-care; and how T.J. finds her personal work/life balance. [29.11] T.J. reflects on  #sustainability – what she does personally, as well as how she is tackling the complex issue of post-purchase solutions at Inmar. <span class= "yt-core-attributed-string--link-inhe

S3 E371 · Thu, November 02, 2023

371: Going Beyond Visibility - From Risk to Resilience: How Technology Is Transforming Global Supply chains

Nachi Mendelow & Mohan Dipsingh talk about risk, resilience, technology and why taking a holistic approach to your supply chain is the key to success.  [01.49] An introduction to today’s guests. [ 04.04] How the pandemic exposed  #vulnerabilities in supply chains worldwide, bringing the topic of risk to the fore; and the most significant lessons we learned. [07.18] The different types of working  #siloes ; the inherent risks for companies that continue to operate in silos; and the power to be found in embracing #collaboration . [12.27] From robust escalation processes to creating a  #culture of ongoing learning, how organizations can build resilience into their supply chain operations in order to adapt, tackle challenges, and manage risk and #disruption . <

S3 E370 · Mon, October 30, 2023

370: Achieve True Supply Chain Visibility, with Beacon Technologies

Fraser Robinson talks about Beacon Technologies; carbon and collaboration; building a data-centric approach to supply chain; and the problem with ERP's. [06.00] Fraser’s career journey, and how a leadership role at Uber led him to discover a passion for a supply chain and go on to establish Beacon. [08.31] The  #disruptions and challenges within supply chain, the importance of #data , and why data sharing makes your organization a better service provider. [15.01] An introduction to Beacon – who they are, what they do, and how they help their customers – and Beacon’s three levels of  #visibility . [19.23] The ideal client for Beacon. [21.29] A closer look at Beacon’s tracking #software , the benefits, and how they're going deeper with #visibility and <span class= "

S3 E369 · Thu, October 26, 2023

369: From Chaos To Clarity: Simplifying Global Customs Compliance

Craig Seelig & Laurie Arnold talk about the compliance landscape; the cost of non-compliance; & the importance of technology to create a single source of truth. [01.49] An introduction to today’s guests. [02.40] A closer look at the ever-changing compliance landscape, and some of the biggest changes that have impacted the industry in recent years. [05.20] Why compliance has become a huge cost center for global organizations. [10.48] Why not investing in compliance can create a false economy, and lead to devastating business impacts. [13.04] How technology can help to tackle modern compliance issues, and how a single, integrated technology can bring competitive advantage for organizations and help them more effectively navigate our complex regulatory landscape. [17.47] A closer look at the CargoWise customs and compliance solutions that are changing the game for clients. [21.35] The added value of CargoWise’s denied party screening. [23.35] Why JAS Forwarding chose to work with CargoWise and the benefits of being able to see data from beginning to end in identifying patterns and opportunities. [26.41] Why some of the world’s largest freight forwarders choose CargoWise. [28.52] Craig and Laurie’s advice for achieving supply chain compliance.

S3 E368 · Mon, October 23, 2023

368: Harness The Power Of Blockchain To Transform Your Supply Chain, with KNNX

Pete Gowanlock talks about KNNX; the benefits of blockchain; technology & collaboration; and solving the challenge of visibility and information sharing. [07.04] An introduction to #blockchain . [09.39] Why the conversations around blockchain have taken a back seat in the last year, but why it remains key to the future of supply chain. [11.34] The current landscape of blockchain in supply chain, and its huge potential for the future. [12.34] An introduction to KNNX – who they are, what they do, and how they help their  #customers . [15.41] The ideal client for KNNX. [17.38] A closer look at KNNX Freight, and examples of effective real-life #applications . [22.34] KNNX’s Asset Track platform, and how the  #solutions within it are solving the challenge of visibility and information sharing for organizations. [25.21] The importance of collaboration, and why advancing  <span class= "yt-core-attributed-stri

S3 E367 · Thu, October 19, 2023

367: Going Beyond Visibility - Unveiling The Invisible

Gene Gander and Amna Shah discuss visibility - what it really means; the challenges and opportunities; tech investments; and how CargoWise can help. [02.38] An introduction to today’s guests. [05.05] A closer look at Amna’s company AHS Consulting, her long-standing relationship with WiseTech, and why AHS is a WiseTech and CargoWise partner. [07.42] What supply chain visibility really means, and why it’s so important. [11.15] The huge increase in  #investment in new visibility tools and #tech since 2020, the role of the pandemic, and why visibility is the industry’s number one priority. [15.26] A closer look at how that increased investment in visibility tech has begun to impact the industry. [21.00] The current #challenges and barriers to achieving better #visibility within supply chain. [27.20] An overview of the solutions that CargoWise is using to break down these  <a class= "yt-core-attributed-string__link yt-core

S3 E366 · Wed, October 18, 2023

366: Blended – Levelling The Playing Field: What Women Have To Think About Vs Men

The panel discusses what women have to think about vs men; societal expectations; the impact of bias and stereotypes; and how we can create safe spaces for all.

S3 E365 · Mon, October 16, 2023

365: Delivering the Amazon effect: how to increase your last mile delivery efficiency by 30%

Chris Garrison talks about Onfleet; the importance of empowering drivers; achieving competitive advantage by delighting customers; & the future of the last mile. [05.52] The evolving landscape of last mile, and the challenges and #opportunities in the space. [09.20] An introduction to Onfleet – who they are, what they do, and how they help their customers. [ 11.03] The ideal client for Onfleet. [13.19] The importance of effective  #dispatching and route planning, its impact on everything from customer satisfaction to sustainability, and what dispatch with Onfleet looks like. [17.36] Why driver empowerment is key, and how Onfleet’s solutions are creating happy drivers and, ultimately, happy customers. [21.21] Why customer satisfaction has emerged as an area of opportunity, and how Onfleet are delighting customers in a notoriously difficult space. [26.07] The power of good data, and what monitoring, reporting, performance and insights look like with Onfleet. [29.08] A case study showing how Onfleet helped a key client to dramatically reduce route times, opening up opportunities for growth and boosting the bottom line. [32.46] A closer look at  #onboarding <span class= "yt-core-attributed-s

S3 E364 · Mon, October 09, 2023

364: Women in Supply Chain, Lisa Morales-Hellebo

Lisa Morales-Hellebo talks about the power of technological invention and innovation; awards; building communities; and making sustainability a priority. [06.04] Lisa shares an update on what she’s been up to since her last appearance on the show, and the awards and accolades she’s achieved. [08.44] What awards mean for Lisa and why they’re important, particularly for women and other underrepresented groups within supply chain. [11.50] A closer look at Lisa’s organization REFASHIONED, what it does, and the growing portfolio of innovative companies it supports. [13.23] A closer look at Lisa’s Industrial Transformation Fund; what makes it different; her disruptive approach; and the businesses that the fund is investing in. [21.18] The importance of community; and the impact that the community Lisa is building is having on the industry, from innovation to accelerating change. [23.55] Why sustainability is at the heart of everything Lisa does, and why our systems need to be completely reworked if we have a hope of stopping, and reversing, climate change. [28.24] Lisa’s advice for organizations looking to initiate change. [34.15] A closer look at some of the innovations that Lisa is seeing in the industry, including a spotlight on SIMPLIFYBER, an innovative fashion brand creating the apparel of the future with its proprietary, fully-biodegradable material formula and sustainable additive manufacturing system. [36.37] Lisa’s role as a mentor at The Founder Institute, and the array of opportunities that are now available for young people coming into the industry. [39.17] Lisa’s approach to work/life balance and self-care, and the importance of downtime for creativity. [41.30] The future for Lisa.

S3 E363 · Mon, October 02, 2023

363: Grab On-Demand Access To Yard Space, with SecurSpace

Bobby Strenk talks about SecurSpace; the challenges of limited storage and parking space; collaboration and connectivity; and improving driver experience [05.31] The impact that a lack of industrial outdoor storage (IOS) near major #intermodal hubs, as well as the scarcity of overnight truck parking near major highways, is having on the #transportation and supply chain industries. [08.04] An introduction to SecurSpace – who they are, what they do, and how they help their customers. [10.09] A closer look at the SecurSpace Marketplace from a customer’s perspective. [14.04] A case study showing how SecurSpace helped a key client to avoid waiting times and detention and demurrage costs, boosting #efficiency and saving time and money. [19.50] How SecurSpace brings #collaboration and connectivity together to help create efficiency and drive the industry forward. [23.13] The importance of putting a focus on exceptional driver experience, and how SecurSpace is helping to tackle the labor shortage and improve industry conditions by creating a better, safer, and more efficient working environment for drivers. [27.08] A closer look at the SecurSpace Marketplace from a partner's perspective. [29.44] The ideal clients, both customers and partners, for SecurSpace. [32.37] How SecurSpace’s gate management solution enhances their offering. [34.28] SecurSpace’s recent #acquisition by WiseTech Global, and what it means to them to become part of the WiseTech family. [36.01] The future for SecurSpace.  

S3 E362 · Mon, September 25, 2023

362: Solve Your Retail Supply Chain Challenges, with SPS Commerce

Tony Thrasher talks about SPS Commerce; the landscape of retail supply chain; collaboration; and the importance of meeting consumers where they want to buy.   [06.11] An introduction to SPS Commerce, and why #collaboration has been key to their vision and sustained success. [09.08] The changing landscape of the retail supply chain, and the current challenges and trends of a post-pandemic environment. [11.38] A closer look SPS – what they do, how they help their customers, and how they facilitate effective working relationships between retail organizations. [14.20] The ideal client for SPS Commerce. [16.46] A reminder of what EDI is and the role it plays in data exchange; and how SPS makes #integration and trading partnerships easy and effective. [22.25] What data and #visibility mean to SPS and their customers;  the importance of data normalization; and why customers that use SPS Analytics outperform industry benchmarks. [26.42] A case study detailing how SPS helped a key 3PL client simplify and speed up customer onboarding, with effective integration and playbooks for working with key trading partners. [29.55] How SPS is changing the industry for the better with inclusive, two-way collaboration. [32.51] The importance of meeting every consumer where they want to buy, and how SPS is helping customers to serve their consumers effectively down the chain. [35.12] What #onboarding and #integration look like with SPS Commerce. [38.10] What 3PL’s should be thinking about and #investing in as the industry continues to evolve. [41.29] The future for SPS Commerce.

S3 E361 · Wed, September 20, 2023

361: Blended - Trauma, Allyship and Pity: Understanding Victimhood

The panel discussed what it means to be a victim; personal experiences; weaponizing and gatekeeping victimhood; bias and discrimination; and pity.

S3 E360 · Mon, September 18, 2023

360: Deliver A Great Trucker Experience, with DCLI

Lee Newitt talks about DCLI; investing in improving trucker experience; chassis regulation; & its mission to transform the way chassis work within supply chain.  [05.32] A closer look at the landscape of the #intermodal industry, and what the market looks like as we head into the second half of 2023 and into 2024. [09.13] A breakdown of different #chassis types, and an overview of DCLI – who they are, what they do, and their impressive company growth over the last decade. [12.00] How DCLI works with a multitude of different industry stakeholders, and why a focus on creating exceptional driver experiences brings everyone together and drives success. [16.01] The different challenges that DCLI customers face, and the unique, customer-focused, and flexible approach that DCLI takes to problem-solving for them. [19.39] How DCLI has worked with private domestic container customers to provide flexible #collaborative solutions that have helped these customers scale efficiently and cost-effectively. [22.22] DCLI’s mission is to transform the way chassis work within the intermodal supply, and how that mission will continue to change the industry for the better. [24.25] A closer look at DCLI’s best-in-class equipment and ongoing initiatives, from true improvement to chassis refurbishment, that deliver improved #sustainability and efficiency, as well as reduced costs, for customers. [28.06] How DCLI supports customers in the back end, through tools for tracking and quoting, and the investments we can expect DCLI to make in this area in the coming years. [30.46] DCLI’s recent #acquisition and the benefits that it will bring. [31.56] Where DCLI stands on the controversial topic of the government regulation of chassis and the creation of national gray pools. [37.43] The future for DCLI.

S3 E359 · Mon, September 11, 2023

359: Women in Supply Chain, Alexis Mizell-Pleasant

Alexis Mizell-Pleasant talks about her time in the US Navy and her passion for supporting veterans; balancing a career with motherhood; and supply chain trends.   [05.53] Alexis’s early years, and the family history that led her to join the Navy and attend a military college. [07.53] Alexis’s passion for communication and the arts, why she moved from the military to academia, and how she came to study British literature in London. [12.10] How Alexis joined AC Business Media, and her prior experience in supply chain. [14.41] A closer look at Alexis’s role as the Managing Editor at Supply & Demand Chain Executive and Food Logistics magazines. [15.37] Alexis’s perspective on the supply chain industry, and why it needs to be more proactive in seeking out fresh pairs of eyes. [16.49] Alexis’s take on the emerging supply chain trends to look out for. [18.41] Alexis’s experience as a woman, as she moved from the Navy to supply chain, and the similarities between the two worlds. [19.57] The growth of Supply & Demand Chain Executive and Food Logistics magazine’s Women in Supply Chain award and forum, and their #collaboration with Let’s Talk Supply Chain. [22.52] The importance of supporting veterans as they transition out of the military and into civilian life, and Alexis’s tips for organizations looking to hire #veterans. [25.42] Why Alexis is a Mom first, the challenges of striking the work/life balance, and the importance of an understanding, empathetic work #culture. [29.25] Alexis’s perspective on the importance of supply chain #certifications and ongoing education. [32.33] The future for Alexis.

S3 E358 · Mon, September 04, 2023

358: Harness The Power Of Asset Tracking Engineered for Intelligence, with Blackberry Radar

Christopher Platt talks about Blackberry Radar; the challenges & opportunities in multimodal; safety & compliance; & why now is the time to invest in tech. [05.53] Alexis’s early years, and the family history that led her to join the Navy and attend a military college. [07.53] Alexis’s passion for communication and the arts, why she moved from the military to academia, and how she came to study British literature in London. [12.10] How Alexis joined AC Business Media, and her prior experience in supply chain. [14.41] A closer look at Alexis’s role as the Managing Editor at Supply & Demand Chain Executive and Food Logistics magazines. [15.37] Alexis’s perspective on the supply chain industry, and why it needs to be more proactive in seeking out fresh pairs of eyes. [16.49] Alexis’s take on the emerging supply chain trends to look out for. [18.41] Alexis’s experience as a woman, as she moved from the Navy to supply chain, and the similarities between the two worlds. [19.57] The growth of Supply & Demand Chain Executive and Food Logistics magazine’s Women in Supply Chain award and forum, and their #collaboration with Let’s Talk Supply Chain. [22.52] The importance of supporting veterans as they transition out of the military and into civilian life, and Alexis’s tips for organizations looking to hire #veterans. [25.42] Why Alexis is a Mom first, the challenges of striking the work/life balance, and the importance of an understanding, empathetic work #culture. [29.25] Alexis’s perspective on the importance of supply chain #certifications and ongoing education. [32.33] The future for Alexis.

S3 E357 · Mon, August 28, 2023

357: Leverage the Power of Shipping Intelligence, with Reveel

Josh Dunham talks about why he co-founded Reveel; helping businesses ship smarter and save more; advocating for clients; & leveling the playing field. [06.16] The challenges that Josh observed whilst working in sales at DHL, and how they ignited his desire to level the playing field and establish Reveel. [08.05] What has and hasn’t changed in the 17 years since Josh founded Reveel, and what the industry looks like now when it comes to logistics and shipping management.  [10.03] How Reveel disrupted the market by changing its business model and creating software that removes costly consultancy fees. [11.22] A closer look at the Reveel platform – what it does and how it helps its customers.     [13.23] The ideal client for Reveel. [15.05] A case study detailing how Reveel helped a key client to achieve their objective of owning their relationship with their carriers, resulting in a multi-seven-figure cost saving. [17.08] A closer look at Reveel’s Parcel Shipping & Carrier Contract Monitoring & Management solution, what it does, and the benefits it brings to shippers. [21.45] A closer look at Reveel’s shipping data analytics software, what it can do, and how it helps customers. [24.43] The vision behind the launch of Reveel’s Shipping Intelligence™ Platform, how it’s disrupting the market, and whether or not parcel consulting is dead. [28.04] What integration and onboarding look like with Reveel. [30.12] The importance of collaborative partnerships, and why Reveel believes in advocating for their customers. [32.46] The future for Reveel.

S3 E356 · Mon, August 21, 2023

356: Break Down Design Barriers and Scale Your Business, with MFG

Greg Kress talks about MFG & Shapeways; enabling manufacturers to digitize; the challenges in a fast-paced market; and why AI will transform manufacturing [06.14] The challenges within traditional manufacturing that led to the creation of Shapeways, and how the brand tackles those challenges for its customers. [08.42] A deeper dive into Shapeways, and the two core halves of its operation. [13.03] How strategic partnerships allow MFG to manufacture on-demand, and deliver world-class metrics for their clients. [16.30] The landscape of global manufacturing, and how Shapeways is driving change through its MFG platform. [23.07] The importance of customization in today’s fast-paced market, and some of the innovative ways MFG has helped customers with complex customization needs. [25.18] The ideal customer for MFG; how they work together; the key benefits; and why MFG was designed to support customers across multiple industries. [30.58] An overview of membership options with MFG, and a look at what onboarding and integration look like. [32.57] The quoting process with MFG and how AI, visibility, and communication are vastly improving the process. [35.27] A closer look at MFG’s 3D model viewer, and how interactive visualization improves the manufacturing process. [36.53] The future of the manufacturing industry, the impact of COVID, and Greg’s take on some of the impacts we’re going to see as a result of industry transformation. [42.35] The future for Shapeways and MFG.  

S3 E355 · Wed, August 16, 2023

355: Blended – Anxiety

The panel discusses anxiety; physical and mental triggers and symptoms; how we can support others; and the resources and techniques that worked for them.

S3 E354 · Mon, August 14, 2023

354: Stop Supply Chain Chaos and Get One Step Ahead, with Osa Commerce

Yifat Baror talks about Osa Commerce; how e-commerce is changing the industry; combining the power of collaboration & visibility; and tackling data chaos [04.55] Yifat’s entrepreneurial journey and why she co-founded Osa. [08.40] The current landscape of e-commerce, and how it has changed over the past few years. [10.14] An overview of Osa – who they are, what they do, and how they help their customers. [11.53] The ideal client for Osa. [13.48] A closer look at the Osa platform, and the different ways that customers can engage with it.    [15.18] From data-driven decision-making to risk management, how Osa are using #ai to deliver big benefits for their clients. [16.55] A case study detailing how Osa helped a key client to achieve connectivity, helping them to access new markets quickly and efficiently, reduce their #logistics costs by 15% and increase revenue by 20%. [20.03] The current challenges when it comes to data, and why Osa’s mission is to tackle data chaos in the supply chain. [21.44] Osa’s vision for the future of data, and how they’re innovating to make that vision a reality. [23.12] What onboarding and #integration look like with Osa. [25.05] The risk that comes alongside data integration and #digitization, the importance of #cybersecurity, and what supply chain professionals need to think about when they’re driving #digitaltransformation transformation projects. [29.00] The importance of staying one step ahead, and how Osa are helping their clients to achieve a competitive advantage. [31.25] The future for Osa.

S3 E353 · Mon, August 07, 2023

353: Women in supply chain™, Holly Pearce

Holly Pearce talks about her career so far; the changing landscape of logistics; swapping teaching for studying; and why she’s a self-confessed supply chain champion. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps [04.55] Yifat’s entrepreneurial journey and why she co-founded Osa. [08.40] The current landscape of e-commerce, and how it has changed over the past few years. [10.14] An overview of Osa – who they are, what they do, and how they help their customers. [11.53] The ideal client for Osa. [13.48] A closer look at the Osa platform, and the different ways that customers can engage with it.    [15.18] From data-driven decision-making to risk management, how Osa are using #ai to deliver big benefits for their clients. [16.55] A case study detailing how Osa helped a key client to achieve connectivity, helping them to access new markets quickly and efficiently, reduce their #logistics costs by 15% and increase revenue by 20%. [20.03] The current challenges when it comes to data, and why Osa’s mission is to tackle data chaos in the supply chain. [21.44] Osa’s vision for the future of data, and how they’re innovating to make that vision a reality. [23.12] What onboarding and #integration look like with Osa. [25.05] The risk that comes alongside data integration and #digitization, the importance of #cybersecurity, and what supply chain professionals need to think about when they’re driving #digitaltransformation transformation projects. [29.00] The importance of staying one step ahead, and how Osa are helping their clients to achieve a competitive advantage. [31.25] The future for Osa.

S3 E352 · Mon, July 31, 2023

352: Simplify Freight By Rail, With Commtrex

Martin Lew talks about Commtrex and what they do; the challenges and opportunities in rail; empowering shippers through choice and connectivity; and why transloading is the future of the industry. [06.00] Martin’s background and his vision for Commtrex. [08.34] Why businesses move freight by rail and the key opportunities within this mode. [11.18] The evolution of Commtrex; the major shift happening in the workforce; how these generational changes impact rail; and the importance of technology in bridging the gap. [17.24] The ideal client for Commtrex.  [22.18] How Commtrex helps their clients to move into new markets and diversify, saving one brand 18-22% across each lane and giving leverage to shippers struggling with carrier service levels. [29.22] What onboarding and integration look like with Commtrex, and the infrastructure fundamentals to consider when using rail. [35.08] A closer look at Commtrex’s consulting services. [38.35] Sustainability and the positive impact of rail. [41.24] The future for Commtrex.

S3 E351 · Mon, July 24, 2023

351: Transform Your Freight Forwarding Business, with GoFreight

Rik Walters tells us all about GoFreight; visibility, and its impact on margins; creating memorable customer experiences; and leveling the playing field for SMBs [07.34] An overview of GoFreight – who they are, what they do, and how they help their customers. [09.05] The ideal client for GoFreight. [10.43] How GoFreight was founded with small and medium-sized businesses in mind, and why it’s so important to empower smaller brands to make it easier to start, run and grow businesses. [14.47] A closer look at GoFreight’s freight forwarding management software, and the key customer benefits. [19.03] GoFreight’s container tracking system, the visibility it brings for its customers and customers’ customers, and the impact of that visibility at a business level. [22.52] The impact of demurrage, detention, and per diem fines on squeezed margins, and how GoFreight can help reduce fines and maximize this area of opportunity. [24.57] Why GoFreight values ‘customer obsession’ and ‘customer trust’, why focusing on customer experience is so important, and what success can look like when businesses have a genuinely customer-centric approach. [27.42] What freight forwarders should be thinking about and the strategies should they be adopting, to bolster their supply chain management, as we enter the second half of 2023. [29.13] What onboarding and integration look like with GoFreight. [32.12] A case study showing how GoFreight helped a key client to move away from a system that wasn’t working, helping them save time and money, and improve efficiency. [34.59] The future for GoFreight.

S3 E350 · Wed, July 19, 2023

350: Seniority In a Company

The panel discusses what seniority means to them; how it differs from leadership; the importance of job titles; & their experiences of good and bad leadership.

S3 E349 · Mon, July 17, 2023

349: Deliver a Frictionless Last Mile, with OneRail

Bill Catania talks about OneRail; the challenges & opportunities around capacity; & why he believes that technology can’t change all outcomes, but people can[06.16] Bill’s entrepreneurial journey and the shopping experience that led him to establish OneRail. [08.30] The concept behind the name ‘OneRail,’ and the expertise and fresh perspectives being injected into supply chain by people coming in from other industries - just like Bill. [11.18] The ideal client for OneRail. [13.54] The key challenges OneRail customers are facing, and how OneRail develops solutions to tackle them. [15.13] A closer look at OneRail’s integrated network and its benefits. [16.04] The challenges and #opportunities around capacity; building partnerships that meet a need; and how OneRail operates as a true extension of its customers. [22.18] What visibility means to OneRail; the importance of creating the best customer experiences; and how OneRail is helping clients to evolve their fulfillment infrastructures to provide an Amazon-level experience. [23.58] OneRail’s approach to exception management, and the benefit to be found in empowering people with #technology. [25.21] A case study showing how OneRail helped a key customer that was struggling to offer expedited delivery across their network. Within one year, OneRail got them live with a 98% on-time rate, in all 120 warehouses, and with a 20% reduction in transportation costs. [28.18] What onboarding and #integration look like with OneRail. [30.45] The future for OneRail.

S3 E348 · Mon, July 10, 2023

348: How COVID Changed Last Mile Delivery Forever, with SEKO

Brian Bourke talks about how the pandemic changed last mile delivery – the challenges; opportunities; & how SEKO is enhancing customer experience [06.49] An introduction to Brian and SEKO. [08.20] How the pandemic impacted supply chain, boosted #e-commerce, and changed #last-mile delivery forever. [10.32] The importance of real-time feedback, like reviews and star ratings; and how that customer experience data is pulling supply chain teams together with other business areas, such as marketing and finance, to enhance collaboration and improve strategy. [12.56] A closer look at the emerging market trends for 2023, and the reverse bullwhip effect the industry is experiencing as it settles, post-pandemic. [16.53] From diversifying sourcing to improved #collaboration, what companies can do to prepare themselves for the unexpected. [21.02] The power of #partnership; why it can bring benefits across multiple business areas other than just supply chain; and what it’s like to partner with SEKO. [26.18] The importance of offering different delivery options, and using that data to test and experiment. [30.02] Why the word ‘visibility’ is over-used, and what it means for last-mile delivery. [34.51] The future for SEKO.

S3 E347 · Mon, July 03, 2023

347: Women in supply chain™, Seretha Willingham

Seretha Willingham talks about her career; swapping the corporate world for entrepreneurship; scaling a business during a pandemic; & the secret to her success [06.49] An introduction to Brian and SEKO. [08.20] How the pandemic impacted supply chain, boosted #e-commerce, and changed #last-mile delivery forever. [10.32] The importance of real-time feedback, like reviews and star ratings; and how that customer experience data is pulling supply chain teams together with other business areas, such as marketing and finance, to enhance collaboration and improve strategy. [12.56] A closer look at the emerging market trends for 2023, and the reverse bullwhip effect the industry is experiencing as it settles, post-pandemic. [16.53] From diversifying sourcing to improved #collaboration, what companies can do to prepare themselves for the unexpected. [21.02] The power of #partnership; why it can bring benefits across multiple business areas other than just supply chain; and what it’s like to partner with SEKO. [26.18] The importance of offering different delivery options, and using that data to test and experiment. [30.02] Why the word ‘visibility’ is over-used, and what it means for last-mile delivery. [34.51] The future for SEKO.

S3 E346 · Mon, June 26, 2023

346: Enable and Empower Your Supply Chain, with WiseTech

Richard White talks about WiseTech; his entrepreneurial journey; visibility; growth through acquisition; and his vision for the industry [07.23] An introduction to WiseTech and its vision for the industry. [09.10] The ideal customer for WiseTech, and why scale breeds success. [10.57] An overview of Richard’s entrepreneurial journey, how he founded WiseTech, and why he decided that this brand would be his “forever job.” [14.11] How Richard created WiseTech’s credo, and why workplace culture is so important. [18.18] How the pandemic changed the industry, why WiseTech were so quick to adapt, and how they are helping customers to navigate the current challenges of the ‘new normal.’ [23.07] A closer look at CargoWise, and the many and varied ways it is helping customers. [26.43] How CargoWise helped DHL to reduce their Information Systems costs by around 200 million euros per year, and DSV to dramatically grow their company through quick and successful mergers and acquisitions. [31.03] Why the CargoWise Partner Program was developed, and the benefits of industry collaboration. [34.34] The complexity of visibility – why it means different things to different people, and why visibility might not be as valuable as you think. [39.46] WiseTech's tactical acquisition strategy, why that approach is key to building a global business, and the recent acquisitions of Envase and Blume. [47.00] The future for WiseTech.

S1 E345 · Wed, June 21, 2023

345: Blended – Emotional Recovery: The Unspoken Journey

The panel discusses emotional recovery; share their experiences & words of advice; and reflects on how we can open up conversations to better support others.

S3 E344 · Mon, June 19, 2023

344: Women in Supply Chain, Sharon Manker

Sharon Manker   talks about her career; finding community through education; advocating for change unapologetically; and successful supplier diversity programs [07.29] Sharon’s childhood career ambition, and how she inherited her impressive drive and passion from her mother. [08.59] Sharon’s ongoing learning journey, the importance of education, and how it led her to supply chain. [15.10] Sharon’s role as Director of Supplier Diversity at Radian, and her plans to bring data-driven, innovative initiatives to the industry. [15.56] The current challenges within supplier diversity, and the importance of advocates in bridging the gap to bring large corporates and small diverse businesses together. [22.41] How Sharon became a contributing author to Drexel University Black Alumni Council’s unique book "A Legacy to Share," and a sneak peek at her upcoming book. [25.10] Sharon discusses Juneteenth – what it is, why it’s so important, and what she’s doing to mark the occasion this year. [30.36] Why Sharon is so passionate about pursuing roles on boards and committees and championing women and under-represented voices. [34.04] Sharon’s experience as a woman across her 20 years in supply chain, how important other women have been to her career, and how the landscape of the industry is changing. [35.53] The difference between mentors and sponsors, and the many and varied mentors that continue to play an important role in Sharon’s career development. [39.04] Sharon’s advice for companies looking to better support women and diverse voices in the industry. [40.30] The future for Sharon.

S3 E343 · Mon, June 12, 2023

343: Create a One-Stop Solution for Supply Chain Automation, with Logward

Jonas Krumland chats about Logward; improving relationships through integration; and the importance of changing mindsets, as well as building great software [07.24] Jonas's background, and why he founded Logward in 2018. [09.56] What has, and hasn’t, changed in the last five years, and a look at today’s key challenges and trends. [12.03] An overview of Logward – what they do, how they help their customers, and their approach to technology integration and onboarding. [18.22] The ideal customer for Logward. [22.23] A closer look at Logward’s Sourcing Solutions - what they do, the key features, and benefits. [25.17] From #capacity to forecasting, how Logward’s Procurement Solutions are addressing some of the industry’s trending concerns. [31.33] An overview of Logward’s Transport Solutions, and the visibility it provides. [33.59] How Logward works with customers to understand their unique needs and develop strategic, customized control towers. [37.28] How the lack of transformational resources across many businesses is impacting change and #digitization across the industry; and why it is so important to change mindsets as well as build great software. [41.10] What does and doesn’t work when it comes to digitizing supply chains in the real world. [44.17] The future for Logward.

S3 E342 · Mon, June 05, 2023

342: Women in Supply Chain, Juliette Samson

Juliette Samson talks will about her career; hyper-collaboration; how tech is changing; and helping to raise the influence of women on boards [07.53] Juliette’s background; her education and early years; and where she found her incredible drive at such a young age. [10.36] Juliette’s long career at AT&T; her experiences; and her approach to embracing #opportunity. [13.31] An overview of Juliette’s career highlights, as she explored new markets and moved from Fortune 50’s to smaller companies; her biggest achievements; and what she’s most proud of. [20.47] Why Juliette took a chance on supply chain, despite a lack of experience, and her words advice of advice for other young people. [24.01] Juliette’s role as CIO of Genpro Inc; her perspective on how technology is changing; and why tech is an enabler to work smarter, not harder. [26.47] Juliette’s position at Targatek; how it’s leading the way in hyper-collaboration; and why that approach is increasingly important in business. [30.20] Why Juliette is on the board of the National Kidney Foundation, and the importance of giving back to the #community. [33.41] Juliette’s experience as a woman in a male-dominated industry; her advice; and why she wants to help all young people do the right thing. [36.28] A look at Extraordinary Women on Boards (EWOB), and what they’re doing to help increase the presence and influence of women on boards. [39.49] From putting yourself out there to embracing change, Juliette’s advice for girls and women looking to follow in her footsteps. [44.19] The future for Juliette.

S3 E341 · Mon, May 29, 2023

341: Maximize Container Efficiency, with Trakking

Patrick Lo talks about Trakking; bringing predictability to container management; & the importance of working together to remove waste from supply chains [07.40] Patrick’s background, and how a long career in #logistics led him to establish Trakking. [08.51] The current landscape of the industry, and the challenges and bottlenecks that Patrick sees as we head towards the second half of 2023. [11.34] An overview of Trakking – what they do, how they help their customers, and a look at their three core solutions. [15.10] The ideal client for Trakking. [17.03] How Trakking’s ‘Empty Container Release’ product is drastically reducing dead runs and improving #efficiency for clients. [19.47] From quicker turnarounds to decreased carbon emissions, the benefits of Trakking’s ‘Street Turn’ solution. [20.50] A closer look at the benefits of Trakking’s ‘Empty Container Return’ product. [26.15] The impact that Trakking’s services will have on the industry, and how solutions like theirs can solve key challenges and start to reshape the face of the industry. [29.15] How Trakking is helping to reduce carbon emissions, and how organizations can leverage Trakking #technology to meet their own ESG goals. [31.40] What onboarding and #integration looks like with Trakking. [34.38] Patrick and Sarah discuss whether self-driving trucks or even containers, are the future of transportation. [36.56] The future for Trakking, and the port community in Canada.

S3 E340 · Mon, May 22, 2023

Container Confusion: Are Shipping Trends Lost at Sea? with Steve Ferreira

Last month, we shared one of my favorite recent episodes of Thoughts and Coffee with you - and we got such great feedback that we decided to do it again! And in this episode, I’m joined by founder, CEO and author Steve Ferreira. Steve wants to bring vivaciousness to the shipping industry and he’s certainly doing that! Tune in for his take on why students are flocking to supply chain; why FMC offers false hope to shippers; and the big question on everyone’s lips: exactly what is happening in the ocean market?! There is so much to get your teeth into in this episode so grab a cup of coffee, and enjoy!   IN THIS EPISODE WE DISCUSS:   [07.00] From the latest episode of Women In Supply Chain to an introduction to the brand new private network, The Secret Society of Supply Chain , an update on the latest at Let’s Talk Supply Chain. [09.37] An introduction to Steve Ferreira; his vivacious approach to social media; and his business, Ocean Audit. “My claim to fame is helping importers and exporters recover lost costs from the container get-in period… it only takes 50 containers to produce a $100,000 dollar refund.” [12.31] Sarah shares the responses to her question of the week: “What characteristics or skills do you admire in a leader?”, and Steve reflects on the importance of a mindset shift towards empathy in the workplace. [14.30] Steve gives us an update on the ocean market, sharing insights on rates, carrier strategies, and why more deals are getting done. [16.50] The concept behind the video that won Steve the very first pair of limited edition Let’s Talk Supply Chain custom Air Force Ones in our five-year anniversary contest; and what’s coming up for Steve and his own industry brand. “I’m a free spirit in the industry.. so I created ocean freight TV… and it’s geared towards bringing some excitement and enthusiasm into the ocean industry!” [20.53] Sarah and Steve discuss why students are flocking to supply chain; and Steve shares his thoughts on the so-called industry talent shortage, the lack of mentors across the industry, and his words of advice for the next generation. “Our lives are so different… we never experience the same thing. The cadence, the pace and the opportunities in the supply chain are one of the top areas of opportunity, and that’s why we have so many young people flocking to the industry.” [26.38] Steve discusses his recent article: Why FMC Offers False Hope To Shippers . “The problem is that the FMC

S1 E339 · Wed, May 17, 2023

Blended - Introverts vs Extroverts: What’s the Difference?

Welcome back to Blended! It’s episode 32, I’m joined by a brand new panel of fantastic professionals and, today, we’re talking about introverts vs extroverts. Most of us, in our lives and careers, have considered what personality type we are. You might be a self-identifying Type A personality (which I know one or two of my guests today are!) In many workplaces you might even have undergone a personality test, so leadership can get a greater idea of individuals strengths and weaknesses. And one factor that’s at the core of many personality assessments is whether you are introverted or extroverted. But the introverts vs extroverts question is pretty complex – it’s about way more than if you’re quiet or chatty. And since understanding introversion and extroversion can help you understand yourself and others better, we thought it was a really interesting topic to discuss here on Blended. So today, our guests will be diving into what these words actually mean and the qualities we associate with them; sharing their own experiences; reflecting on why society values extroversion so highly; and sharing their words of advice for how organizations can better support all personality types in the workplace.   IN THIS EPISODE WE DISCUSS:   [01.09] Introductions to our Blended panellists. Jennifer – Owner and CEO at The MJW Group Elouise – Partner at Kearney Cathy – Vice president of Women’s Leadership and Diversity, Equity and Inclusion at American Bankers Association [03.48] The group discuss the definitions of introvert and extrovert, and reflect on what the words mean to them. The qualities or personality traits we associate with each Are introverts actually shy? Introverts are impacted, whereas extroverts are activated, by stimuli Combining introvert and extrovert qualities Differing lengths of time you can maintain extroversion Control Small talk Playing the game Exhaustion from social situations “I’m an introvert… but I’m a public speaker and I love it! But there’s a difference, because it’s a situation that I control… and it’s one-directional.” Elouise [16.05] The panel talk about labels, and whether there is still value in personality testing in the workplace. Personalities are a journey Pidgeon-holing people Moving beyond labels Self-discovery People first Bias Time, patience and compromise Safe spaces How Elouise’s transition led her to seeming more extroverted, but in reality it was happiness Empathy Flexibility “Education around how different people communicate in different ways is important. We make assumptions about people based upon how we communicate, our world vision, and we may be inaccurately assessing someone’s confidence, compete

S3 E338 · Mon, May 15, 2023

Set a New Standard for Global Trade, with Flexport

Today I’m joined by Flexport , an exciting and innovative software brand that is on a mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Companies of all sizes – from emerging brands to Fortune 500s – use Flexport technology to move more than $10B worth of merchandise across 112 countries every year. Today Will Urban, Chief Revenue Officer at Flexport, joins me to chat all about the company and what they do; making sustainability a priority; the importance of providing visibility and control in a fragmented industry; and why global trade is a force for good. Guest bio: Will Urban is Chief Revenue Officer at Flexport, where he’s responsible for driving go-to-market strategy and maximizing the value Flexport delivers to clients. Will is a 25+ year freight forwarding and logistics industry veteran; prior to Flexport, Will was the Regional Vice President of Northwest USA, Expeditors, one of the largest territories for the company. He oversaw all sales and operations, sponsored Fortune 500 global accounts and led an organization with nearly 1,000 full time employees under his leadership. Will is a licensed U.S. Customs Broker and holds an IATA/FIATA certificate.   IN THIS EPISODE WE DISCUSS:   [06.55] The current landscape, and challenges, of global trade; how Flexport are helping their customers to tackle those challenges; and their vision to create a seamless experience in a fragmented industry. “The last 6 months… has shown two things: that our infrastructure in the US is over-taxed, and that visibility is not where it needs to be, when that system is taxed.” [10.19] Flexport’s recent leadership changes; and what they mean for the company, and for the industry. “Dave [Clark] is all about scale and using technology to enhance what we’re doing, so he’s making the bridge between traditional freight forwarder and digital supply chain company.” [14.43] An overview of Flexport, what they do and how they help their customers; their mission to improve the supply chain industry; and what sets them apart. “What’s really different is that we think about our competitors as our partners… we want to give our customers the very best experience, visibility and tools to help optimize their supply chain, end-to-end.” [19.00] Flexport’s commitment to collaboration; and why harnessing the power of third-party partnerships is the way to better serve customers. “It’s invisible to our clients, they don’t have to worry about looking at a different system, receiving different reporting or updates in a different manner – it’s that consistency that really drives the value.” [23.04] Why <a href="https://www.flexport.org/" target=

S3 E337 · Sun, May 07, 2023

Transform the Way You Work, with Esker

Today I’m joined by Esker , a long-standing software brand that is on a mission to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations. Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. By developing AI-driven technologies and automating the order-to-cash and procure-to-pay cycles, Esker frees up finance and customer service professionals from time-consuming tasks, helps them be more efficient, and enables them to develop new skills. Today Daniel Reeve, US Director of Sales and Business Development at Esker, joins me to chat all about the company and what they do; the power of positive-sum growth; bringing people and technology together in harmony; and why not all cloud platforms are created equal.   IN THIS EPISODE WE DISCUSS:   [07.02] An introduction to Esker – who they are, what they do and how they help their customers. “Folks are turning to us when they’re trying to free up their staff to be rockstars!” [08.17] Esker’s mission, what sets them apart from the competition and why they’re ‘more than just another cloud platform.’ “We’ve often been seen as best-of-breed… but, increasingly, companies are realizing “wow, you guys are best of suite”… Companies are looking to put technology in place that leverages and enhances their ERP and improves the experience for the customers, suppliers and staff.” [10.47] Esker’s commitment to ‘positive-sum growth,’ and what that means for brands, their employees, customers, suppliers – and for the planet. “The concept is 'how do I put technology in, that brings efficiency and automation within my enterprise, without making it painful for my customers and suppliers?'” [15.14] Why digital transformation projects are often unsuccessful, and Esker’s refreshing approach to providing close and ongoing customer support and training. “Technology promises great outcomes, great efficiencies, great savings, great visibility – but there’s work involved to make that happen.” [16.53] A closer look at Esker’s Procure-To-Pay solution, named in the 2022 Gartner Magic Quadrant report for P2P suites. [19.29] Esker’s Order-to-Cash solution, and how their technology facilitates collaboration and optimization to bring people and processes together and enhance customer experience. [26.54] What integration looks like with Esker. [29.24] Why Esker’s range of technology includes robotic process automation, AI and mobile functionality, but also supports traditional tech like fax and Excel; and the importance of finding the balance between helping to drive innovation and digitization in the industry, and mee

S3 E336 · Fri, April 28, 2023

Women in Supply Chain, Liz Decker

In today’s episode of Women In Supply Chain™, I’m joined by Liz Decker, a truly passionate and dynamic leader at one of Inc’s Best Workplaces in America. Liz has a decade of broad experience across supply chain, having honed her expertise in all modes of logistics, covering international import/export, domestic truckload, drayage, customs brokerage, LTL, and air freight. From leading continuous improvement projects for Fortune 500 companies to leading SMB entrepreneurs through their first-ever international shipment, Liz is as versatile as she is dedicated. And she’s currently bringing her expertise and passion to her role as Director of Client Success at NorthPoint Logistics. Today Liz will be talking to us about her career so far; her passion for social causes; the importance of putting a focus on client success; and why she’s proud to say that she’s a jack-of-all-trades when it comes to supply chain. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   Women fuel the success of some of the world’s most successful businesses, yet barriers still exist. SAP is committed to supporting and elevating a new generation of women to profoundly lead and impact global supply chains and are proud to support the Women in Supply Chain™ Series and its efforts. Supply chains need to evolve from low-cost and optimized to risk-resilient and sustainable and SAP can help. SAP Digital Supply Chain solutions connect the entire process — design, planning, manufacturing, logistics, maintenance, and service; connecting your supply chains to the rest of your business and all your contextual data; supporting your efforts in alleviating risk in your supply chains. SAP is the market leader in enterprise application software and for the last 50 years has been helping companies to run better. Find out more at  sap.com/scm   IN THIS EPISODE WE DISCUSS:   [06.45] Liz’s early years: how her first job exposed her to a variety of different people and taught her to be adaptable, and how networking opened the door to supply chain. “I’m a Mid-West girl – I’m the youngest of three, so I learned quickly that I needed to advocate for myself!” [09.08] How the pandemic threw Liz into the deep end of supply chain; the highs and lows; and what she learned along the way. “In 2022, I was having conversations with clients that were ‘I don’t care what it takes. I need my product, and I need it now.’… so it forced me to be creative, and learn the different aspects of our business.” [14.43] Liz’s current role as Director of Client Success at NorthPoint Logistics; her experience of building a team from the ground up; and why she loves building relationships. “There’s no playbo

S3 E335 · Sun, April 23, 2023

What You Need to Know About Space Logistics, with Ryan Duffy

Today I’m shaking things up and sharing one of my favorite recent episodes of Thoughts and Coffee. In this episode, I’m joined by exciting industry writer and former Managing Editor of Payload Space, Ryan Duffy, to talk space logistics. Ryan is passionate about bringing us the scoop on the future of logistics, from emerging tech to the final frontier, and I loved finding out more. So if you’ve ever wondered about the incredible world of space logistics, then this is the episode for you. We talked all about NASA's plans to start the first Gateway logistics mission later this year; we reflected on the stats that show the market is already expected to generate nearly $20 billion by 2040; and we explored the possible impact on GEO shipping due to the loss of Antonov planes. You need to stay updated on the rapidly evolving space logistics sector, so – get ready to launch!   IN THIS EPISODE WE DISCUSS:   [07.12] An introduction to Ryan Duffy and leading publication Payload Space, and an overview of space logistics. “Behind the scenes there’s a lot of logistics, manufacturing, testing, integrating… there’s a lot more than meets the eye when you see a shiny rocket launch!” [10.15] Sarah shares the responses to her question of the week, “what is the best supply chain management software,” and Ryan reflects on the software that’s essential to space logistics right now. “Surprisingly, with space there’s groundbreaking technology in science, but for a lot of missions it’s still managed in a very analogue fashion, with pen and paper or Excel!” [13.03] Ryan explains GEO satellites and discusses a recent news article that details how a loss of Antonov planes may impact GEO shipping. [19.09] Sarah and Ryan discuss the news that NASA plans to start work on the first Gateway logistics mission this year. “The space industry loves to make logistical analogies – they’re called orbital transfer vehicles… but it’s tough to beat space trash truck!” [24.42] Ryan answers an audience question: “What innovative solutions are in space logistics right now?” and explains the current opportunities within the industry. [26.31] Ryan and Sarah discuss the research that indicates the space logistics market will generate $19.8 billion by 2040, and Ryan explains last-mile space logistics. [28.38] An update on what’s coming up on Let’s Talk Supply Chain.   RESOURCES AND LINKS MENTIONED:   You can find out more about Payload Space over on their website , or you can connect with Ryan on LinkedIn . If you enjoyed this episode and want to hear more from ‘the best 30 minutes on a

S334 E3 · Wed, April 19, 2023

Blended - Education: The Last Socially Acceptable Bias

Welcome back to Blended! It’s episode 31, I’m joined by a brand new panel of inspirational professionals and, today, we’re talking about education and bias. It’s a topic that’s close to my heart, with my own educational and career journey. And, it’s a topic that has increasingly come under the spotlight recently in light of the labor shortages and trending workplace changes we’ve seen industry-wide. So now is the perfect time to really explore what’s going wrong, or right, with the way we think about education in the workplace. Today, our guests will be diving into education and sharing their own experiences; exploring the hiring practices that often continue to support bias; reflecting on what the next generation are doing and thinking about when it comes to education and their careers; and sharing their words of advice for how organizations can tackle education bias and create more diverse workplaces. IN THIS EPISODE WE DISCUSS:   [00.44] Introductions to our Blended panellists. Rose – CEO and Principal Consultant at The Opening Door Jennifer – Executive Director at TMSA (Transportation Marketing and Sales Association) Stella – Professor at Towson University “Education bias is somebody being treated differently, or unfavorably, based on their educational background, where they went to school and what level of education they have.” Rose [02.32] The group give an overview of education bias, and what it means to them. “It was instilled in me from the second I was born: education, education, education… When I finished my degree, I felt that if I wanted to make more money, if I wanted to really excel in the corporate world, I had to have an MBA. And it took me a long time to think deeper about why I felt that way, and if I really needed it to be successful. ” Rose [05.09] The panel share their personal experiences, their level of education and how important it has been to their professional career. Sarah’s experience of ‘only’ gaining a high school diploma; then studying at night school, trying different things, and gaining certifications whilst working, in order to boost her professional career Different types of education, eg. degree vs industry certifications, high school vs. higher education Stella’s experience of switching fields from her degree to her master’s; how a previous employer allowed her flexibility to pursue a PhD; and why she ultimately changed career, from the pharmaceutical industry to academia Stella’s experience of opportunity in America versus in India, and her parents encouragement of higher education Rose’s experience of being raised with the importance of education, and finally coming to terms with the fact that it might not be as important as she was raised to believe The assumption that additional education equals money and success The cost of education

S3 E333 · Mon, April 17, 2023

Make Ocean Visibility Simple, with Gatehouse Maritime

Today I’m joined by GateHouse Maritime , a market-leading ocean tech brand that is using its expertise and deep industry knowledge to make ocean visibility simple. GateHouse Maritime delivers next-generation data insights for end-to-end ocean visibility. Founded in 1992, they help global supply chains, offshore industries, maritime providers and surveillance companies gain easy access to ocean data insights for resilient operations, value to end-customers and efficient, safe navigation for a profitable business. Today Morten Bols, Market Development Director at GateHouse Maritime, joins me to chat all about the company; the power of good data; using technology to support sustainability; and their vision to optimize supply chains, and change the working lives of freight forwarders and visibility providers.    IN THIS EPISODE WE DISCUSS:   [06.53] An overview of the challenges for Gatehouse in the current climate, and for the maritime industry. [08.04] An introduction to GateHouse Maritime – who they are, what they do and how they help their customers. “We’ve been tracking vessels for more than 20 years, we have a lot of history and a lot of data.” [08.44] How Gatehouse helps to keep freight moving and tackle disruption; how technology is rapidly changing, as organizations try to keep up; and Morten’s vision for optimizing supply chains and changing the lives of freight forwarders and visibility providers. “What’s important is that you try to plan better! The industry hasn’t done that, and is still struggling to do it. The industry is struggling to work with technology and optimize the options they have available.” [10.56] Gatehouse’s tracking product OceanIO, its benefits, and how clients use it. “If you don’t have any tracking, you trust the carriers. And it’s not to say that all carriers are bad, but many are missing key components and key milestones to do this.” [12.19] A closer look at Gatehouse’s port intelligence solution, why it’s so unique in the market, and the 20 years’ worth of data and detailed port surveillance that sits behind the product. [15.24] The wide breadth of industries that can work with Gatehouse Maritime. “There’s so many people to work with, and that’s so exciting!” [16.20] Why Gatehouse doesn’t offer user platforms, and focus on what they’re good at – the data. [17.26] The ideal client for Gatehouse Maritime. [18.56] A closer look at onboarding and integration with Gatehouse. [20.18] Why sustainability is a key pillar at Gatehouse, and how they’re helping the industry meet key ESG goals. [21.34] Why Morten enjoys surprising industry brands with Gatehouse’s robust solutions. [23.53] The future for Gatehouse Maritime.   RESOURCES AND LINKS MENTIONED:   Head over to Gatehou

S3 E332 · Mon, April 10, 2023

Make Fulfilment Easy and Sustainable, with Renewal Logistics

Today I’m joined by Renewal Logistics , a high-volume, high-throughput, collaborative and sustainability-focused woman-owned logistics company. Renewal Logistics are an e-commerce fulfillment and third party logistics company with a specialty in apparel and consumer goods, partnering with eco-friendly brands that have outgrown in-house fulfillment and require flexible and scalable, on-demand solutions. Today Courtney Folk, CEO and co-founder of Renewal Logistics, joins me to chat all about the company; how fulfillment and logistics are changing; creating exceptional brand experiences; and how they are leading the circular movement, through processing returns from your favorite national retailers.   IN THIS EPISODE WE DISCUSS:   [08.01] Courtney’s background, how her husband’s family dry cleaning business led her to co-found Renewal logistics and an overview of the company’s growth. “As women… you have to be careful not to turn down opportunities, and not turn down people that are willing to help.” [16.12] How the landscape of e-commerce, fulfillment, logistics and sustainability has changed, and the current industry challenges. “The thing that’s different now is returns. Returns is what most e-commerce brands are struggling with. If you don’t have a solid sustainability and reverse logistics program in place, you end up ditching a lot of product, and not receiving the value out of it.” [18.55] A closer look at Renewal’s services, and how they’re helping customers tackle key industry challenges. “A lot of companies just never really think about how much agility they could have in the marketplace, if they had a really good option when it comes to that repackaging piece.” [24.30] The ideal client for Renewal Logistics. [27.40] How Renewal manages the popular trend of subscription boxes. [31.34] The importance of building circular supply chains, and how a focus on returns and sustainability can give businesses a competitive advantage. “It’s amazing how much money companies are leaving on the table!” [41.43] The future for Renewal Logistics.   RESOURCES AND LINKS MENTIONED:   Head over to Renewal Logistics website now to find out more and discover how they could help you too. You can also connect with Renewal Logistics and keep up to date with the latest over on LinkedIn , Facebook , YouTube or <a href= "https://www.instagram.com/renewallogistics/" target="_blank" rel

S3 E331 · Sun, April 02, 2023

Women in Supply Chain, Sylena Urbanoski

In today’s episode of Women In Supply Chain, I’m joined by the multi-talented Sylena Urbanoski: veteran, business founder, supply chain leader and start-up advisor. Sylena Urbanoski is a strategic and dynamic operations leader with over seven years’ experience at the chief executive level, where she built profitable start-up divisions, grew business lines, managed deals, and streamlined operations. A veteran of the Canadian Armed Forces, Sylena also co-founded a company that sold at 10 times valuation within 24 month to Flexport. Today Sylena will be talking to us about her career so far; her entrepreneurial success; her long-time business partnership; and why she’s so passionate about scaling start-ups. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   Women fuel the success of some of the world’s most successful businesses, yet barriers still exist. SAP is committed to supporting and elevating a new generation of women to profoundly lead and impact global supply chains and are proud to support the Women in Supply Chain Series and its efforts. Supply chains need to evolve from low-cost and optimized to risk-resilient and sustainable and SAP can help. SAP Digital Supply Chain solutions connect the entire process — design, planning, manufacturing, logistics, maintenance, and service; connecting your supply chains to the rest of your business and all your contextual data; supporting your efforts in alleviating risk in your supply chains. SAP is the market leader in enterprise application software and for the last 50 years has been helping companies to run better. Find out more at  sap.com/scm   IN THIS EPISODE WE DISCUSS:   [10.16] Sylena’s career journey and how a road trip with a friend led to a life-changing business and lifelong partnership. “We went on a road trip and by the end of the trip we had the whole business plan sorted, and a vision about what we wanted to build. We found some investment backing, and jumped into it!” [13.26] The vision behind Sylena’s first business, and its successful sale to Flexport. “Customs in Canada are so far behind, and we went through the journey of what would it take to start digitizing and creating an environment where we could re-employ amazing women who weren’t staying in the industry, because it didn’t support their family and work/life balance.” [17.46] Sylena’s experience working with Flexport, the next steps in her career journey, and her long-time business partnership with Cindy Christensen. “I love building start-ups, I’m passionate about scaling them.” [19.59] How and why supply chain has changed for women in the last decade, and the work that still needs to be done.<

S3 E330 · Mon, March 27, 2023

Transform Every Move, Every Mode and Every Mile, with Blume Global

Today I’m joined by Blume Global , a market-leading, sustainability-focused software brand that is removing a huge $1 trillion of waste from the global supply chain, and making logistics processes more agile, dependable, and sustainable with innovative execution and visibility solutions. Blume Global is a technology provider committed to an ethical, purpose-driven supply chain ecosystem; and to creating a more sustainable environment through providing an open, neutral platform across all trading partners to drive asset optimization, predictive visibility and traceability. Today Pervinder Johar, CEO at Blume Global, joins me to chat all about the company and what they do; why digitization is now a requirement, not a preference; putting sustainability at the heart of everything they do; and helping businesses to utilize the power of visibility to manage their biggest business impacts in real-time. IN THIS EPISODE WE DISCUSS:   [07.24] Pervinder’s background, the entrepreneurial journey that led him to found Blume, and the importance of bringing innovation and inspiration from other industries together to solve complex problems. “I’m a computer science graduate, and I wanted to only work on large, complex problems… I started making control systems for nuclear power plants!” [10.51] An overview of Blume – what they do and how they help their customers. “Supply chain is a highly distributed environment… how do you connect all of those dots, and then optimize it?” [11.59] The impact of supply chain on the environment, why Blume puts sustainability at the heart of everything they do, and why businesses need to stop making decisions just based on time and cost and consider modes that are more environmentally friendly. [18.28] How Blume orchestrates an intermodal supply chain, and works as a competitive advantage for its customers. “It’s not about visibility alone… it’s about: how do you guarantee that all the stuff is going to show up at the same time?… So having a large number of options, and an understanding of what needs to expedited, and what needs to be slowed down is key. And slowing down is equally as important from an environmental perspective… Speed is bad for the environment!” [21.52] A closer look at the Blume platform, and how it can help with risk management. [24.48] Blume’s R&D arm, and the importance of fostering innovation in supply chain. [27.19] The ideal client for Blume Global. [28.56] Two case studies showing how Blume services were used to connect small businesses, with no tech infrastructure, to larger ones; and to help shippers ensure quality sourcing and collaboration. [32.00] The future for Blume. “We want the ecosystem to continue to evolve in an organic fashion – and that’s what Blume means... a blooming ecosystem.” RESOURCES AND

S3 E329 · Sun, March 19, 2023

Future-Proof Your EDI Infrastructure, with Orderful

Today I’m joined by Orderful , a collaborative and forward-thinking software brand that are building the future of EDI. With a pre-connected network, they’re aiming to move the needle from months to trade down to minutes. Orderful is a complete cloud EDI platform for manufacturers, distributors, retailers, and technology companies. With an API that enables companies to connect once and trade EDI data with their supply chain, Orderful customers are able to consolidate their EDI software integration complexity and quickly enable trading partners as self-service to reduce costs. Today Erik Kiser, CEO and founder of Orderful, joins me to chat all about the company; the challenges involved with traditional EDI solutions; bringing supply chains together; achieving visibility and addressing risk; and the future of EDI.   IN THIS EPISODE WE DISCUSS:   [05.59] A reminder of who Orderful are, and how they help their customers. “We’re a modern EDI platform focused on making EDI onboarding fast, affordable, and easy.” [07.14] An overview of EDI, its place in the industry alongside API, and why it’s ‘the plumbing of today’s supply chain.’ “It’s become the standard of trade… so we turned this whole legacy experience into a modern software experience for modern developers and modern teams.” [10.08] The importance of good data in onboarding, and how Orderful helps to solve some of supply chain’s typical data challenges. “We’ve been able to make it very simple for a company to start trading with a new partner, because we go right into validation and data. Most providers will only validate the structure of a file, but Orderful… can not only check the structure, but we also validate the data that’s in that transaction, so they can solve problems in real time.” [14.31] What visibility means to Orderful, why it’s so important, and how visibility services like notifications can help companies solve challenges in real time. [18.27] How Orderful empowers customers to confidently manage risk, and creates a smoother experience for teams across businesses. [20.51] The ideal client for Orderful. “We’re winning with 3PLs, 4PLs and SaaS platforms!” [22.15] A case study showing how Orderful helped a major client to reduce its onboarding time and proccesses for new carriers from 90 steps and 12 weeks down to 30 steps in nine days, and how Orderful sits apart from its competition [26.17] The future for Orderful.   RESOURCES AND LINKS MENTIONED:   Head over to Orderful’s website now to find out more and discover how they could help you too. You can also connect with Orderful and keep up to date with the latest over on <a href= "https://www.linkedin.com/company/orderful/" target="_blank" rel

S3 E328 · Wed, March 15, 2023

Blended - Breaking the Class Ceiling

It’s episode 30 of Blended: I’m joined by a brand new panel of inspirational professionals and, today, we’re talking about classism. Now, some people believe that we’ve left classism behind. But, sadly, studies show that it’s alive and well – and its impacts are huge. The bottom 80% of the United States holds only 12% of its wealth; the bottom 60%, is just 3% of its wealth. And despite this huge disparity, little is being done to drive change. In a world where we’re working hard to tackle issues around gender, race, sexuality, religion and more – why are conversations around socioeconomic groupings still so often missing from the conversation? Surely it’s high time we address class barriers, build bridges and work harder to become a more equitable society. So today, our guests will be diving into classism and what it means to them; sharing their personal experiences; reflecting on education, privilege and pedigree; and discussing what organizations can do to tackle classism in the workplace and create more truly diverse communities.   IN THIS EPISODE WE DISCUSS:   [01.01] Introductions to our Blended panelists. Elise – VP of Customer Experience at Parade Courtney – Co-founder and CEO of Renewal Logistics and ReNew Amanda – Associate Director at Savills Christine – VP of Product Marketing and Go-to-Market at Nulogy “When I think about classism, it’s really class discrimination. We live in a system where people are valued and treated differently based on their perceived class…. It’s so systemic and it reaches every single part of our system.”  Elise [05.27] The group discusses classism, the complex issues that feed into it, and what classism means to them. “It goes beyond how others perceive you – classism is also about how you perceive yourself. You grow up in a particular socio-economic group, and often you can self-limit.” How others see us How we see ourselves Self-sabotage Imposter syndrome and mindset Privilege Access to/relationship with education Etiquette and formality Generational money/mindset/networks Communication between classes Building communities and relationships Meritocracy Criminalization of poverty Entrepreneurship, financial security as a safety net and how money allows you to take more risks Perceptions, and Illusions of social media Power of networks “We would be so much further along as a society if everyone was comfortable talking to other people with an open mind, more like ‘what can I learn from this conversation’ rather than ‘what am I going to disagree with.’” Courtney [47.17] The panel shares their experiences of classism in the workplace, and the impact of pedigree and education. “I didn’t think I was enough, I’m not good enough, I don

S3 E327 · Mon, March 13, 2023

Turn Your Shipping Process Into a Competitive Advantage, with Enveyo

Today I’m joined by Enveyo , an innovative logistics software brand that wants to optimize every aspect of a business’s shipping operations, with solutions that leverage enterprise-level technology and big data experience to empower organizations to make business-transforming shipping decisions. Enveyo is transforming the way technology drives logistics. As the only parcel TMS provider enabling end-to-end supply chain visibility, from shipping analytics and automation to customer delivery experience management, organizations are optimizing their shipping operations with Enveyo's cloud-based suite of solutions. Today Coby Nilsson, CEO and co-founder of Enveyo, joins me to chat all about the company and what they do; letting the data tell the story; the importance of predictive analysis to the future of logistics; and finding the balance between cost reduction and customer satisfaction. IN THIS EPISODE WE DISCUSS:   [06.17] Coby’s career journey and his passion for technology. “I’m a psych major who spent my entire career in technology… I have a passion for solving problems.” [09.31] How Coby’s experience at Adobe inspired him to found Enveyo, the challenges he saw in the market – and why those challenges haven’t really changed. “I ran global integrations, so we were measuring all the micro transactions… brands knew everything that was happening prior to purchase, but when you’ve bought it, it goes into the abyss… so brands wanted us to stitch that together.” [13.10] An overview of Enveyo – what they do and how they help their customers. “The underlying challenge for all of these organizations is the data.” [13.51] An introduction to Insights , one of Enveyo’s five core solutions, the role of visibility, and what it means to Enveyo. “What visibility means to me is bringing the data all together in a consolidated platform, and then allowing you, as a customer, to consume that data in ways that you want.” [16.06] A closer look at Cloudroute , Enveyo’s innovative TMS software. “Once you understand what’s happening and you have the data in one place, you can identify areas of opportunity.” [18.13] Coby’s perspective on the ‘Excel epidemic’ and why businesses should be using technology systems like Enveyo instead. “Excel is so ubiquitous, it’s a very powerful application but it starts to break down when you hit critical mass of data.” [22.27] An introduction to Modeling , and the power of predictive analysis and data-driven decision-making. “You start with Insights, then you see some opportunities. But before you want to pull the trigger on orchestration, test it out. Run a scenario and see if it’s going to have the impact you expect.” [24.08] A closer look at Enveyo’s Alerting solution, its role as the communica

Mon, March 06, 2023

326: Women in Supply Chain, Paige Wei-Cox

In today’s episode of Women In Supply Chain, I’m joined by Paige Wei-Cox: one of Supply Chain Digital’s ‘Top 100 Women in Supply Chain,’ and a 2022 Pro to Know. Paige Wei-Cox is a global leader with extensive cross-border supply chain experience. Over the course of her 20-year career at SAP, she has held a variety of management positions across the US and Germany. The recipient of Supply Chain and Demand Executives prestigious ‘Women In Supply Chain’ award, Paige is passionate about transforming today’s fragmented supply chains into a unified, collaborative and intelligent network of networks. Today Paige will be talking to us about her career so far; the importance of industry recognition for women; why there’s more supply chain disruption to come; and moving countries, and continents, to pursue her dream. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   Women fuel the success of some of the world’s most successful businesses, yet barriers still exist. SAP is committed to supporting and elevating a new generation of women to profoundly lead and impact global supply chains and are proud to support the Women in Supply Chain Series and its efforts. Supply chains need to evolve from low cost and optimized to risk-resilient and sustainable and SAP can help. SAP Digital Supply Chain solutions connect the entire process — design, planning, manufacturing, logistics, maintenance, and service; connecting your supply chains to the rest of your business and all your contextual data; supporting your efforts in alleviating risk in your supply chains. SAP is the market leader in enterprise application software and for the last 50 years has been helping companies to run better. Find out more at  sap.com/scm   IN THIS EPISODE WE DISCUSS:   [06.09] How Paige found supply chain, and her varied career journey through the industry. “My career went from manufacturing to R&D, PLM, logistics, planning, networks – it’s travelled the entire supply chain… it’s been a fun journey!” [08.11] From a shift to demand driven and embracing a customer-centric approach, Paige reflects on how the industry has changed since the start of her career, and what she’s learned along the way. “At that time, not many people talked about supply chain, it was more about ‘how do we optimize my enterprise… it was the beginning of digitization.” [13.15] How and why Paige moved to Europe, her experiences, and the cultural differences she’s observed between Germany and the US. [20.45] Paige’s current role as senior vice president, chief product officer and global head of SAP Business Network, and the challenges, highs and lows it encompasses. “The fun part is the crea

S325 E3 · Mon, February 27, 2023

Build Thriving Supply Chain Communities, with Envase Technologies

Today I’m joined by Envase Technologies , a game-changing TMS provider that is on a mission to guide the freight industry into a more sustainable and profitable future. Envase bring together everything you need to gain visibility and control over your operations, expose inefficiency, and de-clutter your system, including industry-leading TMS options to fit your needs, business intelligence, rate management tools, an integrated mobile driver app, and a complete marketplace. Today Larry Cuddy, CEO of Envase Technologies, joins me to chat all about the company; the power of strategic mergers and acquisitions; putting a focus on optimization, as well as visibility; and the importance of industry-wide collaboration.   IN THIS EPISODE WE DISCUSS:   [06.32] An overview of Envase Technologies – what they do and how they help their customers. “Envase is a digital drayage intermodal platform... and we’re helping optimize terminals.” [07.25] Larry’s founder journey, and why he decided to tackle a fragmented market by establishing Envase and taking a proactive approach to mergers and acquisitions. “We all got along as competitors, and now we’re all on the same team!” [09.00] Why Larry is passionate about ‘getting his hands dirty’ in business, and the importance of collaboration. “It gets back to culture… so we lead by example. I would never ask anybody to do anything that I haven’t attempted.” [10.33] Larry announces some breaking news, and explains the impact it will have on the industry, and Envase customers. “It’s so exciting, because nothing has been attempted like this!” [12.16] The landscape of the current market, and Larry’s reflections on the key challenges and trends. “There’s a real big spotlight on visibility and transparency… but ultimately where everyone wants to get to is optimization, and that’s the thing that everybody overlooks.” [14.47] Larry’s advice for organizations starting their digital transformation journey; how they can identify the available options; and the conversations Envase have with their own clients to discover the best solutions for them. [17.53] The challenges facing Envase’s customers, and how Envase can help. “We still fight the fight every day about collaboration… people want to be protective of their data, they don’t want to share, they don’t want to be friends – so we take a very different approach.” [19.27] From collaboration to data, the future for the industry. “We’ve got air, we’ve got ocean, we’ve got LTL, we’ve got truckload. We’ve got all these different modes, but nobody shares the same DNA in order to say ‘hey, this is how we do this better!’” [21.23] The future for Envase Technologies. “We’re never happy with the status quo!” RESOURCES AND LINKS MENTIONED:  

S3 E324 · Sun, February 19, 2023

Source Smarter, Design Greener and Collaborate Faster, with Makersite

Today I’m joined by Makersite , an award-winning, sustainability-driven software-as-a-service provider helping manufacturing enterprises solve complex challenges around their products and supply chains. Makersite develops next-generation product data management tools for the global manufacturing industry, providing AI, data and apps for sustainable product and supply chain decisions at scale. Founded in 2018, the platform is the only cloud-based platform combining data aggregation and live applications for agile product life cycle management. Today Neil D'Souza, Founder and CEO at Makersite, joins me to chat all about the brand and what they do; using automation to help achieve Net Zero; the importance of shortening innovation cycles; and transforming visibility into resilience.   IN THIS EPISODE WE DISCUSS:   [06.35] Neil’s background, his early interest in sustainability, and why he founded Makersite.  “I got into the space early.. and it wasn’t so much about carbon… it was more about looking at how much we waste from what we create or extract from the environment, and how we can change it.” [09.52] How things have changed since Makersite was founded in 2018, why they’re still helping clients to do the same thing, but with vastly different decision-making criteria, and why everyone is looking for the next big thing to drive innovation forward. “Wherever you look across the globe, there is a race like never before.” [13.07] An overview of Makersite – what they do and how they help their customers. “The problem fits squarely in the hands of people that make stuff. Very often, we direct attention to how we use it, but it really isn’t... We shouldn’t direct responsibility away.” [16.10] The ideal client for Makersite. [17.58] A case study showing how Makersite helped Microsoft figure out where to invest money to reduce impact, by quickly analyzing component data to allow them to optimize and drive effective change. [22.06] Sustainability and the goal of Net Zero, the struggle with translating big ESG ambitions into practical action and how Makersite are helping businesses to ‘automate their way to net zero.’ “Net Zero is almost theoretical. Practically, there’s no way to get to net zero, unless you look at off-setting as one component… But you cannot just continue to operate as you do today, and just buy credits somewhere else, that doesn’t work.” [29.26] How Makersite are empowering manufacturers to accelerate product design, and the importance of shortening innovation cycles to design better products faster. “We want to get to Net Zero by 2050, and lots of countries and companies have pledged for this. That’s 30 years. But the average go-to-market for an innovation cycle for technology today is five to seven years. So if you’re a car designer you have five it

S3 E323 · Wed, February 15, 2023

Blended - How to Foster an Inclusive Workplace

It’s episode 29 of Blended: I’m joined by a new panel of incredible guests and, today, we’re talking about fostering an inclusive workplace. Creating an inclusive workplace doesn’t just benefit your employees, it can pay off in dividends for your business. Companies with a strong culture of inclusion—one that encourages innovation and collaboration among staff—are increasingly seen as more attractive to potential employees, clients, and investors. From revising hiring practices to restructuring internal policies, embracing diversity can be an invaluable asset to any organization. Today, we’ll discuss how you can foster a positive atmosphere at work where everyone feels accepted and respected no matter their gender identity or cultural background.         IN THIS EPISODE WE DISCUSS:   [00.58] Introductions to our Blended panelists. Desiree Booker – Founder/CEO of ColorVizion Lab Jonathan Townsley – Senior Business Partner at Sterling Brian Glick – Founder/CEO of Chain.io [04.10] The group shares their definitions of what being an inclusive workplace means, and which groups we may be talking about. “It means figuring out how we can create a level playing field so that everyone has an opportunity to thrive in their respective roles.” Desiree Understanding the individual needs of these groups Understanding the challenges and inequities they face Creating safe spaces in the workplace Giving individuals the platforms they need to be successful Intentionality Listening & understanding the challenges people face Figuring out how individuals would like to be supported [11.26] The panel discusses the challenges of creating an inclusive workplace. “To get it into our DNA you have to get past that tokenism, right? Its the intentionality.” Anonmyous Mistakes are going to be made Getting all levels of leadership on board Accountability DEI leader burnout Lack of resources and support Fear around language How we change communication Treating people as individuals Setting boundaries “Your actions need to speak louder than just the words.” Sarah [25.30] The group discusses the role that bias plays in inclusive workplaces, how to get over it, how to make it a part of communication, and how to normalize it. “We have to build up in our cultures and our workplaces that you shouldn't be afraid to make that mistake. Be mindful of it, but don't be afraid.” Johnathan Being open to receiving feedback without bias To not be afraid of making a mistake Letting actions speak louder than words Embracing change Self-reflection Approaching teams without bias Becoming more vocal about sharing

S3 E322 · Mon, February 13, 2023

Innovative Asset Tracking Made Easy, with Blackberry Radar

Today I’m joined by BlackBerry Radar , a logistics technology brand that delivers asset monitoring, engineered for intelligence, and designed to solve for your most common transportation challenges. Launched in 2016, BlackBerry Radar is an intelligent, secure and user-friendly asset tracking and monitoring solution. It provides reliable industry-leading visibility into a range of fleet assets, including trailers, flatbeds, chassis and intermodal containers, utilizing device hardware, a secure communications network, and a dynamic cloud platform. Today Shannon Hamilton, Vice President of Blackberry Radar Sales, joins me to chat all about the brand and what they do; pioneering the future of hyperconnectivity; making the complex simple; and leveraging real-time insights to deliver better, and faster, customer service.   IN THIS EPISODE WE DISCUSS:   [06.03] How the transportation industry’s challenges have evolved, the landscape of the industry in a post-pandemic environment, and the key focus areas for logistics businesses. “Coming out of the pandemic we’ve seen a bit of a slowdown, so now it’s really about assessing and right-sizing your fleet, and making better financial decisions about where you’re investing in those assets.” [07.36] An overview of Blackberry Radar – what they do and how they help their customers. “Everybody knew Blackberry, back when it was their favorite handset, but most people don’t know what we’re doing today… We’ve been using all of our Intellectual Property, and including all of the design capabilities of building handset software, but now we’re building devices for the transportation industry.” [09.21] A closer look at the Radar device itself, what it does, and how and where it can be installed. “Marrying both the physical location with the inside of that piece of equipment is really enabling next-level efficiency.” [12.12] From helping to reduce empty miles to improved maintenance efficiency, the benefits of installing BlackBerry Radar in your trailers. [16.49] The most efficient ways to mitigate risk, the importance of good data, and how Blackberry Radar can help. “Mitigating risk is really about having the information in a usable way, that can improve the way you make decisions. The quality of your decisions is really based on the data that you have – if you have good data, you make good decisions.” [18.59] The challenges within intermodal and how Blackberry Radar can help with a range of issues from displacement and theft to next-level visibility. [23.43] A closer look at what reporting, data and customization looks like with Blackberry Radar. “Every business has different business rules and different logic that they’re working towards. So all of those events can be customized so you’re making

S5 E321 · Sun, February 05, 2023

Women in Supply Chain, Darcy MacClaren

In today’s episode of Women In Supply Chain, I’m joined by multi-award-winning supply chain leader Darcy MacClaren. Darcy MacClaren is a strategic global leader who has spent 30 years growing, differentiating, and improving businesses through technology transformation with a focus on supply chain. She has held various leadership roles at SAP over the last ten years and currently serves as the Senior Vice President of Digital Supply Chain and Industry 4.0 for SAP North America. Darcy is passionate about collaboration, and committed to guiding organizations in their digital transformation journey through innovative technology and next-generation business processes. Today Darcy will be talking to us about her career so far; the role of sponsors, as well as mentors; building a support network for women; and putting a focus on helping companies build resilient, agile, and sustainable supply chains. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   Women fuel the success of some of the world’s most successful businesses, yet barriers still exist. SAP is committed to supporting and elevating a new generation of women to profoundly lead and impact global supply chains and are proud to support the Women in Supply Chain Series and its efforts. Supply chains need to evolve from low-cost and optimized to risk-resilient and sustainable and SAP can help. SAP Digital Supply Chain solutions connect the entire process — design, planning, manufacturing, logistics, maintenance, and service; connecting your supply chains to the rest of your business and all your contextual data; supporting your efforts in alleviating risk in your supply chains. SAP is the market leader in enterprise application software and for the last 50 years has been helping companies to run better. Find out more at sap.com/scm   IN THIS EPISODE WE DISCUSS:   [06.53] Darcy’s ambition as a young person, and how a role at Hewlett Packard in the early days of her career set Darcy on a path to success. “Right from a young age, I knew I wanted to be successful, I knew I wanted to be powerful – but I didn’t know what that meant.” [09.18] How Darcy found supply chain, why her strengths were such a good match, and why she really fell in love with the industry. [13.02] Why Darcy found her voice early on in her career, and how she came to appreciate the magnitude of supply chain and the impact it had on people’s lives. “I do a lot of mentoring for folks entering the field and I always let them know: 'you know more than you think you know. You just don’t have the confidence yet.'” [16.59] Why Darcy joined SAP, her journey at the brand over the past 11 years and why she’s so passionate about it.

S3 E320 · Mon, January 30, 2023

Going Inside The Mind of Anthony Miller

Today we’re putting the spotlight on one of our incredible live shows, LogTech Live With Eric Johnson . Eric is Senior Editor of Technology at the Journal Of Commerce and a long-time friend of the show, and he brings us his unrivaled industry insights – and Dad jokes! – on the first and third Friday of every month at 10am EST. In this episode, Eric is joined by special guest Anthony Miller, SaaS, Tech, Logistics and Supply Chain Consultant, to talk about the hottest news from the biggest brands in logistics right now.   IN THIS EPISODE WE DISCUSS:   [08.22] From C.H. Robinson CEO Bob Biesterfeld’s shock exit to a new collaboration between an early-stage tech provider and freight forwarders, Eric explores the news of the week. [15.01] An introduction to Eric’s guest, Anthony Miller, his experience at WiseTech, and his love for logistics. “Logistics is so exciting and ever-changing… some people would say it's still stuck in the past, but I don’t see that. It’s a mixture of both – you have the great people and the processes, and then you have the tech, and they’re all just trying to come together.” [19.56] How and why Anthony became a provocative logistics voice on LinkedIn. “I want people to read something and think about it, go and do some research, talk to people and form your own opinions.” [27.53] Anthony and Eric discuss CargoWise - its position in the market, why the organization has come under recent scrutiny, how businesses like GoFreight are breaking through to serve the SMB market, and the downside of aggressive acquisition strategies. [41.20] Anthony’s thoughts on the future for CH Robinson and Flexport. “Our industry is about consolidation. And as soon as you show some weakness, that’s it – sharks are circling.” [47.51] Eric ends with his favorite question: ‘what’s your favorite band and why?’   RESOURCES AND LINKS MENTIONED:   Discover more breaking news over on Journal of Commerce , and connect with Anthony on LinkedIn . If you enjoyed the show, there are plenty more episodes of LogTech Live to explore. And if you want to hear even more from the super-knowledgeable Eric Johnson, you can also catch him on episode 238 and episode 300 . Check out our other podcasts HERE .

S319 E3 · Mon, January 23, 2023

319: Improve the Way Buyers and Suppliers Work Together, with Nipendo

Today I’m joined by Nipendo , a forward-thinking software brand that is on a mission to improve how buyers and suppliers work together to combat Source-to-Pay inefficiencies and costs. The Nipendo platform is an intelligent intermediator between buyers and suppliers, using technologies like Robotic Process Automation, Artificial Intelligence and Machine Learning, to streamline interactions and benefit all trading partners. The Nipendo platform is used by cross-vertical medium-sized and large companies across the globe, helping them reduce costs and improve procurement and supply chain efficiencies, as well as supporting their competitive strength. Today Paul Noel, Chief Revenue Officer at Nipendo, joins me to chat all about the company and what they do; their recent acquisition by Amex ; changing the game in a flooded SaaS market; helping brands to embrace digital transformation processes; and the importance of bringing buyers and suppliers together in mutually beneficial partnerships.   IN THIS EPISODE WE DISCUSS:   [06.38] How and why Nipendo was founded, and what attracted Paul to the brand. “It was that approach – much more additive than disruptive – that really intrigued me as the new age of spend management.” [10.34] An overview of Nipendo – what they do and how they help their customers. [12.55] Buyers: their key challenges, how the Nipendo platform works for them, and the benefits it delivers. [15.02] Suppliers: their unique set of obstacles, and what the Nipendo platform looks like from a seller's perspective. “As buyers get their act together more, it forces more requirements on the suppliers… the big saving for suppliers is having one place where they can work with multiple customers.” [17.45] The impact of facilitating buyers and suppliers to work more successfully together, at a business and industry level. “People stop doing tedious things!... The pandemic gave everyone a shot in the arm - people started thinking ‘what am I doing that’s value add, what am I doing that can be automated?’” [21.15] Paul’s thoughts on digitization and what he thinks organizations have been doing wrong, and right. [23.56] What integration and onboarding look like with Nipendo. “The availability of your IT can be a block, but when you’ve figured that out, the rest of is pretty easy. We’re going to do the heavy lifting, because we’ll make sure that message is going to flow through whatever pipe you open up, it’s just a matter of opening that pipe.” [27.44] The ideal client for Nipendo. [29.46] Several case studies showing how Nipendo helped key clients improve efficiency, collaboration and communication, ultimately supporting

S3 E317 · Mon, January 16, 2023

How Decision Intelligence is Transforming Supply Chains, with Aera Technology

Today I’m joined by Aera Technology , a forward-thinking company that is on a mission to drive beyond digital transformation and make businesses smarter, dynamic, digital, and wildly successful. Aera Technology is the Decision Intelligence Company that makes business agility happen. Their innovative cloud platform integrates with your existing systems to digitize, augment, and automate decision-making in real-time. In the era of digital acceleration, Aera helps enterprises around the world transform how they respond to the ever-changing environment. Today Fred Laluyaux, CEO at Aera Technology, joins me to chat all about the company: what they do; using AI to reimagine how organizations operate; the rise of citizen data scientists; and harnessing the power of Decision Intelligence.   IN THIS EPISODE WE DISCUSS:   [06.40] Fred’s background and exciting career journey as a tech entrepreneur. “I’ve spent the last 25 years of my life building technology that helps large organizations manage their performance... (and) modeling complex problems – I feel like I’ve been trying to solve a giant puzzle for the last 25 years!” [09.17] From cycle speed to increasing complexity, the key changes and challenges faced by today’s supply chains. “All this new technology is allowing us to move the envelope. But the complexity of the problems that we have to resolve is also increasing exponentially. So you have this race between a goal post that’s moving very fast, and technology that’s trying to catch up... The problem goes beyond supply chain. ” [13.10] An overview of Aera – what they do, how they help their customers and their vision for customers, and for the industry. “The vision we had is simple… building a technology that would allow the thinking to be connected to the doing.” [16.40] Decision Intelligence: what it means, why Gartner has recognized it as a top industry trend for this year, and how it works with Aera. [25.45] A closer look at Aera’s four key product areas: Aera Understands, Aera Recommends, Aera Predicts and Aera Acts. [35.00] Fred’s reflections on the balance between people and technology, the importance of collaboration and why Aera is embracing a new era of citizen data scientists. “The operationalization of data science is really the next frontier.” [38.04] The ideal client for Aera, a closer look at onboarding and integration, and the importance of finding the balance between time to go live and time to value. “Its not a competition between the human operator and the system – it’s a collaboration.” [44.03] A case study showing how Aera helped a key client increase their accuracy and response rate, leading to an increase in customer satisfaction, a decrease in order cancellations and, ultimately, higher profit. “What ex

S3 E316 · Mon, January 09, 2023

Plug In and Go Faster, with TraceGains

Today I’m joined by TraceGains , the world’s only networked ingredients marketplace. Founded in 2008, TraceGains connects people and information so teams can work smarter. As a global technology company, they provide networked innovation, quality, and compliance solutions to consumer brands that want to reduce supply chain risk, innovate faster, speed up business processes, and take control of data. Today Gary Nowacki, Founder and CEO at TraceGains, joins me to chat all about the company: what they do; achieving visibility and productivity through collaboration; overcoming today’s supply chain challenges; and bringing people and ingredient data together in new ways to achieve business agility.   IN THIS EPISODE WE DISCUSS:   [06.31] Gary’s background and how, and why, it led him to founding TraceGains. “When we founded TraceGains, I think we used the same trick that I would recommend for anybody founding a tech or software company: find a real pain, and then make sure it’s not being serviced well.” [08.37] A closer look at some of the biggest challenges in the food industry right now, why those challenges are forcing companies to re-evaluate their supply chains, and how TraceGains are helping their customers to conquer disruption. “The food industry, like almost all industries, really focused on cost… Now, everything is sky rocketed through inflation and new drivers have come along…” [13.36] An overview of TraceGains – what they do and how they help their customers. “This is an incredibly fragmented supply chain… it was using a hub and spoke methodology… and that’s a really bad way to do things! … So we stole a page from the playbook of social media companies, and said: “Forget the hub and spoke. Let’s just get all these companies to connect.” [15.34] A deeper dive into TraceGains Gather, a marketplace that invites customers to “experience sourcing nirvana.” [19.56] A closer look at TraceGains' configurable solutions for product development, which support customers in creating new formulas and finished goods. [24.02] TraceGains’ compliance solutions, and the benefit of having a range of complimentary solutions all under one roof. [26.28] Why ingredient agility equals brand agility, and why mastering ingredient data is key to evolving your supply chain. [28.01] Collaboration, the importance of bringing buyers and sellers together with co-manufacturing, and an example of what can go wrong when good collaboration is lacking. “We have a new capability so buyers and sellers can collaborate, not just with the brand owners and ingredient sellers, but also with the co-manufacturers so all three can come together in a workspace – it’s almost like Pinterest… because in this problematic issue of supply chain disruptions, we need collaboration more than ever!” <p

S3 E315 · Sat, December 31, 2022

Women in Supply Chain, Ashley Yentz

In today’s episode of Women In Supply Chain, I’m joined by Ashley Yentz, a supply chain leader who is passionate about driving sustainability and creating solutions that improve lives. Ashley discovered her love for supply chain during several successful internships at automotive megabrand, Toyota. And, after a stint as a logistics analyst at Hilti, Ashley’s career really took flight at LeanCor Supply Chain Group. She developed, implemented, and managed lean supply chains totalling around $300M in annual transportation spend and, in 2021, she brought all of her experience, knowledge and passion to her current role as VP of Supply Chain and Material Flow at Sleep Number, a leader in sleep and wellness technology. Today Ashley will be talking to us about her career so far; her passion for creating a more inclusive workforce; developing customer-focused solutions; and why her ultimate goal is to influence a priority shift toward climate change and social consciousness in the logistics and supply chain industry. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   This Women in Supply Chain feature was sponsored by Sifted. As a business dedicated to empowering confidence within the shipping industry, we’re proud to support women in supply chain. Sifted is the leading logistics intelligence software, that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success. Learn more about Sifted here .   IN THIS EPISODE WE DISCUSS:   [07.09] Ashley’s career journey, from being raised by creative entrepreneurs and gaining a degree in mathematics, to being introduced to supply chain by a mentor. “I met one of my mentors, she was the Vice President of Customer Service at Toyota… and she was the one that looked at me, heard about my skillset in math and my passions and said ‘hey – I think you’d be really good in supply chain!’” [11.28] What Ashley learned during her time working for Toyota. “I understood the great care that we had to take to make sure a customer was satisfied. Lean is about ‘what is it that this customer really wants, and how do we make sure we’re providing them the best value.’” [16.55] Ashley’s journey within Toyota, from strategic planning to inventory; how the recession led to a move to Hilti; and why a passion for Lean Systems eventually took her to LeanCor. “I started doing a lot of research on ‘what do I want to do, where do I want to be, where do I want to spend my time?’" [23.01] Ashley’s experience of being one of only two female senior leaders at LeanCor, and the importance of finding peop

S3 E314 · Mon, December 26, 2022

Breaking Through Business Borders: Broaden Your Reach, with Lean Solutions Group

Today I’m joined by Lean Solutions Group , a super-successful business service provider that’s using its impressive suite of solutions to make scaling simple. Lean Solutions Group is a nearshore and offshore services provider with a highly scalable and flexible workforce of 7,000 employees with operations at seven satellite offices in Colombia, Guatemala, and the Philippines. Partnering with more than 500 U.S.-based companies, Lean Solutions Group’s expanded service offerings include staffing, technology, marketing, sales, and business process outsourcing services, all in one place. Today Hunter Bell, Senior Account Executive at Lean Solutions, joins me to chat all about the company and what they do; overcoming recruitment challenges; making scaling simple; the power of ‘global shoring’; and how to broaden your reach, without borders.   IN THIS EPISODE WE DISCUSS:   [07.05] Hunter's journey, how he came to join Lean Solutions and why logistics is in his blood. “I’ve been familiar with the industry. My Dad was in transportation logistics for 25 years… so growing up, I was able to see what that industry is all about, and the amount of hours you’ve got to put in…” [08.18] How Lean Solutions Group was founded, its evolution, and an overview of what they do now. “We set up satellite offices for transportation logistics companies. We have everything turnkey down there ready to go, office space and a recruiting team… we teach them the industry and then build out an infrastructure.” [10.28] How staffing has changed since the pandemic, the current labor challenges, and the opportunities provided by embracing satellite and remote teams. “When COVID hit, everyone was forced to go remote, which opened people’s eyes to: companies don’t only have to source talent in their cites now… remote work does work!” [12.53] A closer look at the process of working with Lean Solutions, from identifying a business’s key needs to working on process efficiencies. [14.19] The challenges involved in remote working, and how Lean works to solve them. “COVID exposed an issue with people’s ability to manage expectations and what you really want your staff doing… a lot of companies struggled to figure out what those expectations and KPI’s were.” [16.17] How Lean can help organizations to mitigate the risks involved in remote staffing. [18.23] Utilizing data to better understand productivity, and how Lean can support in understanding those data insights. “What do you with the data? That’s what a lot of companies don’t know. They have all this data, they’re tracking it, but they don’t know how to leverage it.” [19.57] The ideal client for Lean Solutions. [20.32] What onboarding and integration looks like with Lean Solutions. “We use a lot of automation, automating your

S2 E313 · Wed, December 21, 2022

Sarah Barnes-Humphrey

It’s episode 27 of Blended: I’m joined by another talented panel of guests and, today, we’re talking about addiction. This is a topic that is still very taboo. But, as with most things in life, it’s not black and white. Not all addicts are the same, and not everyone is addicted to alcohol or drugs. Our rapidly evolving culture has seen the rise of addiction to things like shopping, social media and even work, but our attitudes to addiction are still very much based in the past. And, around a very certain type of addict – the one I’m sure we’re all used to seeing meet a terrible fate in film and TV. And this kind of thing always worries me, because none of our conversations around DEI can move forward if we’re still holding on to stereotypes and judgments. Things are moving forward for women, people of color, the LGBTQIA+ community – it’s time to do the same for all those struggling with, or supporting loved ones who are struggling with, addiction. Today, our guests will be sharing their experiences of addiction; the power of nature in aiding recovery; loss and grief; tackling addiction in the workplace; and advice on how we can support those struggling, at work and in our communities.   IN THIS EPISODE WE DISCUSS:   [01.15] Introductions to our Blended panelists. Angie – Founder of Siblinghood of Recovery Podcast Ariel – Herbalist & Intuitive Healer [03.41] The group reflect on what addiction really is, and share their personal experiences, of struggling with addiction themselves and of supporting others. “It really isn’t down to one specific thing or specific challenge, it’s a result of a lot of things.”  Angie Lack of control Link to trauma Genetics Intergenerational trauma Mental ill health Blame, shame and judgment Self-worth Compassion and forgiveness Self-medication Loving the person, not the addict Being ill-equipped to support others Trying to find safety and coping mechanisms in unsafe outlets “I grew up in a family of addicts… and through coping and dealing with trauma I, at a young age, got into drugs and drinking.” Ariel [25.09] The panel discusses the power of nature in aiding recovery and share their different recovery journeys. Replacing dopamine Learning to trust your instincts Getting active Releasing trauma and stress from the body Empowerment People telling you who you are Expectations and limiting beliefs Re-writing your story Dysregulated nervous systems “Nature provides in every single way – it’s not just the biological, it’s the spiritual.” Ariel [34.22] The group discusses what recovery looks like, tackling addiction in the workplace, and what companies can do to provide support and change mindsets when

S3 E312 · Mon, December 19, 2022

Make Logistics Simple and Sustainable, with GoBolt

Today I’m joined by GoBolt , a fast-growing tech-enabled, sustainably-focused logistics provider for local e-commerce shops as well as national brands. GoBolt provides a technology-driven, customer-centric and sustainable approach to fulfillment, including reliable warehousing, pick and pack, shipping, and last-mile delivery. By operating as an extension of their customer's team, they are able to deliver best-in-class services every step of the way, ensuring faster, more cost-effective, and complete customer deliveries. Today Mark Ang, Co-founder and CEO at GoBolt, joins me to chat all about the company and what they do; bringing sustainability to an industry notorious for its heavy impact on the environment; its recent Series B funding success; why logistics is broken; and their goal to reach carbon-negative deliveries by the end of 2023.   IN THIS EPISODE WE DISCUSS:   [06.02] How GoBolt began as a different kind of business and evolved based on customer demands and market needs. “Before we knew it, we were acting more like a logistics business than we thought… I don’t think people wake up and dream about starting a warehousing and logistics business!” [09.26] An overview of GoBolt – what they do and how they help their customers. “Essentially what we’re trying to create is a unified platform for every single logistics requirement for a scaling, or scaled, brand.” [10.23] What GoBolt means when they say “we are the only thing between you and your customers” – and why that interface is so important. “Our NPS [Net Promoter Score] is extremely high, up in the 80’s… typically in the last mile space, you see NPS's in the low teens.” [12.24] A closer look at the technology that sits behind GoBolt, and what it does. “What we really want to do is unshackle the customer from their day of delivery.” [13.55] The areas across North America and Canada in which GoBolt operate, and what differentiates them from their competitors. “What we’ve found, for enterprise brands and folks that are scaling quickly, is that the last thing they want to invest in is logistics – it's expensive and hard to get it right… but it’s the one thing that touches your customer every single time and reliability, or lack thereof, in your supply chain can make or break your brand.” [15.56] How GoBolt supports reverse logistics, and facilitates different product outcomes, from donation to refurbishment for resale and recycling. [17.55] What onboarding and integration look like with GoBolt. [19.06] The ideal client for GoBolt. “Part of our vision is to enable commerce by making logistics easy.” [20.37] GoBolt’s commitment to sustainability, and why carbon offset isn’t the answer. “There’s only 500 million hectares of re-forestable area in the world, and Shell for ex

S3 E311 · Mon, December 12, 2022

Step into the Future of Drayage, with Envase Technologies

Today I’m joined by Envase Technologies , an innovative and fast-growing transportation software brand that is on a mission to deliver a single, streamlined system that digitizes the lifecycle of a container across the intermodal ecosystem. Envase bring together everything you need to gain visibility and control over your operations, expose inefficiency, and de-clutter your system, including industry-leading TMS options to fit your needs, business intelligence, rate management tools, an integrated mobile driver app, and a complete marketplace. Today Allen Thomas, Chief Commercial Officer at Envase Technologies, joins me to chat all about the company: what they do; the importance of digitizing drayage; how simplicity empowers growth; and why the freight industry is vital to the future of the nation.   IN THIS EPISODE WE DISCUSS:   [07.24] How Envase Technologies was established, and the challenges that founder, Larry Cuddy, faced that led him to create his own solution. “It all started with the challenges that the drivers face... the drivers in supply chain are left to pick up the pieces and deal with the inefficiencies.” [09.45] Envase’s growth, from start-up to the largest drayage TMS provider in North America, and the role that a strategic acquisition strategy played in that growth. “If you could integrate visibility, streamline processes, create a common mobile application that drivers could use – you could really improve the day to day process efficiencies.” [11.56] An overview of Envase Technologies – what they do and how they help their customers. [14.49] The key challenges faced by the industry right now, and why companies that don’t use a cloud-based drayage TMS face increasing issues. “Everybody, from very small to very large, has the same two big challenges – visibility, and process efficiency.” [19.25] A closer look at the Envase system for intermodal and drayage customers. [24.37] A deeper dive into Envase’s over-the-road solutions, and how they’re helping carriers and brokers to compete in a difficult market and achieve success. [27.44] The importance of building a wider ecosystem, why simplicity empowers growth, and how Envase is facilitating both of these things for their customers. [31.43] What onboarding and integration looks like with Envase. “We take a lot of time... to analyze and diagnose before we start prescribing.” [34.08] The ideal client for Envase Technologies. [35.44] A case study showing how Envase helped a client, that was struggling with cargo stuck in ports incurring costly charges, to overcome their challenges, ultimately reducing charges and increasing efficiency. [39.12] The future for Envase Technologies.   RESOURCES AND LINKS MENTIONED:   Head over to Envase Technolo

S2 E310 · Sun, December 04, 2022

Women in Supply Chain, Grace Sharkey

In today’s episode of Women In Supply Chain, I’m joined by Grace Sharkey – writer, podcaster and self-confessed freight tech nerd. Grace started her career as an account rep at Fifth Wheel Freight, a 3PL consistently honored on the Inc. 5000 list of fastest-growing private companies in America. Over her time with FWF, Grace honed her skills in roles across sales, operations, business development and strategy, before deciding to pivot in 2021, when she joined FreightWaves. Utilizing all of her supply chain knowledge, Grace thrived as a writer and, earlier this year, also became the host of popular radio show, FreightWaves Drive Time on SiriusXM. Today Grace will be talking to us about her career so far; her love of freight technology innovation; making the leap from brokerage to broadcasting; and why supply chain was built for women. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   This Women in Supply Chain feature was sponsored by Sifted. As a business dedicated to empowering confidence within the shipping industry, we’re proud to support women in supply chain. Sifted is the leading logistics intelligence software, that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success.  Learn more about Sifted here .   IN THIS EPISODE WE DISCUSS:   [06.41] Grace’s career journey, from a degree in international relations and affairs to supply chain, and why the two are so well suited. “I was fundraising… And a number of logistics companies would actually come and recruit out of that job because it was the same type of work – on the phone, and being able to be scrappy with what people throw at you.” [12.01] How a fundraising role led Grace to a start-up 3PL, and why she fell in love with supply chain. “When you start in a start-up within this industry, you get a whole different view of problems, how they can be solved and how you want to grow a business… it was a great way to learn the industry from a grassroot level.” [14.32] Grace’s growth and success at Fifth Wheel Freight, and what she learned along the way. “Operations was my favorite. I love the carriers, they’re absolutely great – they’re more helpful than people think they are, you just have to listen to them!” [18.51] Grace’s advice for people that might be eager to give supply chain a try, but are worried they don’t have the right education. “If I was going to look at going back to school for something, I think I would stop myself first and say: 'what part of the supply chain do I want to be a part of?' - and find a way to shad

S3 E309 · Wed, November 30, 2022

Blended - Veterans Voices: Inspiring Stories from Those Who Serve

It’s episode 26 of Blended: I’m joined by another fantastic panel of guests and, today, we’re talking about veterans. This is a discussion I like to have every year on Blended around this time. Veterans Day provides a unique opportunity to reflect on the role that veterans have played in our country. As we honor the brave people that have served, it’s important to also hear their stories. Today, our guests will be sharing their life experiences, both professionally and personally; debating the well-known phrases ‘thank you for your service’ and ‘call of duty’; discussing transitioning from military to civilian life; and sharing advice on how we can both support veterans, and help businesses to become more veteran friendly.   IN THIS EPISODE WE DISCUSS:   [00.52] Introductions to our Blended panellists. Kris – President and co-founder at Gen Alpha Technologies Sylena – General Manager at OwlCrate Jerry – Acquisition Project Manager at Hive Group “It was an interesting period of time in the early 2000’s, where we looking at what culture used to look like, what used to be acceptable and what isn’t now. There was a lot of cross-functional abuse.” Sylena [07.27] The group discuss why they chose to join the military, their experiences and how they found supply chain. “Joining the military was something brand new to our family, I was the first generation to join the military, so I had no insight, no clue… everything that I knew of the military was from movies.” Jerry Jerry’s experience of having an internal calling to sign up Kris’s experience of signing up instead of taking her place at University Sylena’s experience in the Canadian cadet programme Camaraderie and friendship Challenges for women and queer community – Don’t Ask, Don’t Tell Loyalty “I joined the military to see the world!” Kris [25.46] The panel explore the phrases 'going above and beyond the call of duty' and 'thank you for your service', and some of the mental impacts around them. Differentiating veterans that have, and have not, undertaken active service PTSD and post-service trauma Self-doubt and imposter syndrome Importance of support roles What people can do Create spaces to have conversations Hire veterans and change recruitment processes Provide advantages to veterans “I like to leave it for the folks that paid the ultimate sacrifice.” Jerry [42.54] The group discuss the transition from military service to civilian life and share thier advice to both businesses and veterans. “I did supply chain in the marine corps so my transition out was a little bit easier.” Jerry The need for a mindset change Lack of belief that an army career equals a college education Tra

S3 E308 · Sun, November 27, 2022

Stabilizing Safety in the Workplace, with Ideal Warehouse Innovations

Today I’m joined by Ideal Warehouse Innovations , a product innovator that is asking all logistics, transportation and warehousing brands one big question – when it comes to your workplace, how safe is safe enough? With more than 1100 warehouse and loading dock safety products in their arsenal, Ideal Warehouse’s products help saves lives, prevent injury and minimize damage and downtime. Founded in 1982, they’ve long been passionate about providing products and equipment to warehouse and manufacturing facilities that make them safer places to work, protecting people as well as enhancing productivity, profitability and timely delivery. Today Dirk Seis, Director of Marketing at Ideal Warehouse, joins me to chat all about the company and what they do; their “thousand-product safety story”; the importance of strategic prevention; and their passion for helping to ensure that the world’s supply chain never breaks a link.   IN THIS EPISODE WE DISCUSS:   [06.54] Dirk’s career journey, how the industry has changed, and what he loves so much about helping businesses tackle their safety challenges. “Back then, it seemed to me that the industry was very siloed… and, over the years, what’s happened is that everybody’s understood that this is now a vital link in the supply chain. If the goods aren’t coming in the door, they’re not going out the door – loading docks are very important!” [08.50] An overview of Ideal Warehouse – what they do, how they help their customers and Dirk’s key role. [09.55] A closer look at Ideal Warehouse's forklift safety accessories and guarding line. “One of the simple ways we help is to provide guarding systems to help delineate people from things that move, in other words, dangers.” [11.27] A closer look at how Ideal Warehouse works collaboratively with their customers to develop innovative solutions to emerging challenges. “I call them our mad scientists! We have an engineering group and an R&D group that basically takes a customer’s inquiry or unmet need, and says lets develop something that’s a little bit more unique and creative to help solve that problem.” [14.31] Collaboration and planning: two key approaches to tackling common industry challenges. “The most important move is planning… and involving all of the key players in the decision making process… when the whole group comes together and builds the solution together, chances are that solution is much better.” [15.49] In an ever-evolving industry, why cleaner air is a key focus for many customers in a post-pandemic environment. "The White House commissioned a study and they found that 30% less illness happens when the workplaces air has been cleaned.” [18.29] What onboarding looks like with Ideal Warehouse. [19.34] The ideal client for Ideal Warehouse, and some of the que

Thu, November 24, 2022

307: Driving Your Parcel Performance: Virtual Sandbox

It’s the fourth and final episode of our Driving Your Parcel Performance mini-series, in collaboration with Sifted ! Last week in episode three, I was joined by Elle Brown for an episode called “Check Engine Light!” We talked all about measuring your contract health; contract compliance; strengthening carrier relationships; and the growing trend in ensuring customer success. And today in episode four, the final episode in the series, we’ll be jumping into Sifted’s virtual sandbox! I’m joined by Cameron Clark, Product and Logistics Engineer at Sifted, to talk all about contract modeling; its role in providing internal visibility, as well as external carrier management; and empowering businesses to negotiate with confidence in a very challenging environment.   IN THIS EPISODE WE DISCUSS:   [01.32] How Sifted’s virtual sandbox complements the other tools within the carrier management suite, to help support shippers in their contract negotiations, aid understanding and simplify the process. [03.05] The relationship between shippers and carriers, and the challenges in the current environment from a negotiation standpoint. “It’s an interesting dynamic out there right now… you’ve got to really understand where you’re coming from, what kind of shipping profile you have and be able to maximise that for what the carrier’s are doing… it’s no longer an us versus them, it’s really become a partnership.” [05.02] How simulation and modeling can give customers a leg up when it comes to difficult contract negotiations in a carriers market. “Modelling is the first step. It’s going to show you, in a simplified way: 'here’s where your spend is, here’s where you can make the biggest impact, here’s where you can make improvements' – and really give you that roadmap.” [06.50] How data can help shippers to understand the carriers perspective, make themselves more desirable as a client, have more successful conversations and ultimately give them the confidence to make better decisions. [10.40] As both a logistics and product engineer, how Cameron uses his passion and expertise to work with clients to help them engineer and execute strategies. “I get to take all of that information and all of the requests I get and say ‘we need a software solution for this.’” [12.13] The many negotiable parts within any one contract, and how Sifted can help shippers model changes. “We have an entire engine built to say… ‘you have this discount today, but we really think you should be aiming for this discount’ and to help guide you through that process.” [15.35] A closer look at how the virtual sandbox works. “It’s geared towards doing everything in bitesize chunks, rather than being thrown 150 different variables all at once… you can see those dollar amounts change service by service until you’ve compl

S3 E306 · Mon, November 21, 2022

Create Long-Standing Opportunities and Reduce Costs, With DM Transportation

Today I’m joined by DM Delivers , a long-standing logistics service provider that is passionate about providing logistics services that deliver time and cost savings across your entire organization. DM manages the inbound, outbound and drop shipment logistics needs for their clients. As well as leveraging DM’s services to reduce costs, clients of all sizes can also benefit from utilizing DM's cost-free services including claims management, freight bill auditing, general ledger coding, consolidated invoicing and vendor compliance. And, customers can manage it all with EasyFreight™, DM’s proprietary cloud-based Transportation Management System. Today Nicholas Isasi, Executive Vice President at DM Delivers, joins me to chat all about the company and what they do; acting as an extension of your business; finding the balance between reducing cost and enhancing service; and bringing visibility and control to your supply chain.   IN THIS EPISODE WE DISCUSS:   [06.44] Nicholas’s career journey and how he came to fall in love with supply chain. “I think that, for most people, that are in supply chain and logistics, they don’t get into it on purpose! And my story is pretty much the same… I was going to school to become a recording engineer, all my classes got cancelled, I looked in the paper and got a job driving a forklift!” [07.56] How, and why, DM Delivers was founded, and how it evolved over the years. “We evolved and, as our catalogue guys became e-comm guys, we started having more forward logistics problems, and so we had to come up with a lot of reverse logistics type solutions.” [08.31] An overview of DM Delivers – what they do, how they help their customers and their key focus areas. “We consider ourselves a full service company, but the majority of our focus is on ecommerce deliveries and reverse logistics.” [10.08] The challenges in reverse logistics, and why DM’s unique solutions are so important in helping companies tackle them. “We soon discovered that there were a lot better things we could be doing for the environment, and socially… we’ve developed a hyper local solution… and we’re able to report back to our clients the true ESG’s.” [12.01] Why DM Delivers is so intentional about sustainability. “We saw a lot of good product, that could’ve been used to help people, being disposed of. And it didn’t sit right with any of us at DM. We kept looking at each other and thinking ‘there’s got to be a better way.’” [15.32] A closer look at EasyFreight™, the proprietary technology that powers DM’s solutions. [16.51] What onboarding and implementation looks like with DM Delivers. “We’re able to accommodate whatever our clients want because, for us, it’s all about keeping it simple.” [17.36] The ideal client for DM. “We’re looking for somebody that has non-conveyable fr

S3 E306 · Wed, November 16, 2022

Driving Your Parcel Performance: Check Engine Light

It’s episode three of our Driving Your Parcel Performance mini-series, in collaboration with Sifted ! Last week, we put the spotlight on the complex area of contract performance. I was joined by Caleb Nelson, Chief Growth Officer and friend of the show, to dive deeper into Sifted’s carrier management suite – we talked all about some of the big challenges happening in the industry right now and where carrier relationships fit in; analyzing and scoring contract performance; and how you can tackle the complexities of your agreements, to drive performance-enhancing outcomes, with Sifted. And today in episode three, I’m joined by Elle Brown, Senior Client Success Manager at Sifted, to chat all about measuring your contract health; contract compliance; strengthening carrier relationships; and the growing trend in ensuring customer success.   IN THIS EPISODE WE DISCUSS:   [01.45] The different ‘check engine’ lights within Sifted’s carrier management suite, and how they help clients to understand when they have a problem. “The great thing about the suite is that there are different kinds of check engine lights – we have different tools to determine all the different types of problems a shipper may, or may not, have.” [04.37] How Sifted works with their customers to look under the hood and determine what’s gone wrong, once a problem is identified. “The problems that we’re helping shippers solve – they may be similar to other shippers, they may be similar to the market, but each shipper is unique.” [07.26] Contract health: what it means, and a closer look at what a healthy contract is vs an unhealthy one. “When a contract isn’t in optimal health, it’s one that isn’t optimized with rates, discounts, minimums, terms, in a way that we know is possible for the types of clients we’re working with. Or, it doesn’t take into account the specs of that unique shipper in a way that benefits the shipper – and their relationship with the carrier.” [10.36] What it means to make your contract health measurable and scalable, and why it’s so important. “Measurable contract health allows you to have constant conversations, internally and with your carriers.” [15.10] How compliance works within Sifted’s carrier management suite, and exactly why compliance is so important. “It allows you to evaluate whether perceived situations are true or not… I’ve had clients feel some distrust with their rep or carrier…we’ve been able to audit agreements and see that ‘yes the carrier is in compliance’ and that this perceived issue is from an unintended situation… so they have that peace of mind.” [18.35] From cost savings to improved relationships, the positive impacts of ensuring, and understanding, compliance and achieving optimal contract health. “Having the data you need really does help to strength

S3 E304 · Mon, November 14, 2022

Discover Success at the Intersection of Logistics and Technology, with Flexe

Today I’m joined by Flexe , an exciting and forward-thinking disruptor in the logistics and supply chain industry, that is on a mission to create an open logistics network that optimizes the global delivery of your goods. Flexe solves the hardest omnichannel logistics problems for the world’s largest retailers and brands. Integrating technology, open logistics networks, and elastic economic models allows Flexe customers to move fast, at scale, and with precision. Founded in 2013, Flexe brings deep logistics expertise and enterprise-grade technology to deliver innovative eCommerce fulfilment, retail distribution, same-day delivery, and network capacity programs to the Fortune 500. Today Jordan Lawrence, Director of Logistics Strategy at Flexe and Head of the Flexe Institute, joins me to chat all about the company: what they do; solving logistics problems with technology; helping customers to compete with Amazon; and why the future is fixed AND flexible.   IN THIS EPISODE WE DISCUSS:   [06.52] The trends and challenges the industry is facing right now, and what Flexe are seeing with their enterprise clients. “There’s a damned if you do, dammed if you don’t, type strategy that’s a real challenge. Most shippers have two choices – and there’s serious trade-offs on both sides.” [08.38] How Flexe was founded, and the challenges it was built to solve. “How warehouse capacity works – essentially you have to build the church for Easter Sunday… so during periods of non-peak, you have periods of wild underutilization… And so the supply-demand matching functions in warehousing are wildly inefficient.” [10.02] An overview of Flexe – what they do and how they help their customers. “We serve as a single point of integration that represents this holistic bucket of capacity. And then we match their need with the right operator, that has the right skillset.” [12.07] Flexe’s strategically placed warehouses, and their approach to evolving consumer behavior and new fulfilment strategies. “As there become more dispersed inventory strategies to service this direct-to-consumer channel, secondary, tertiary and non-traditional warehouse markets become more and more important – and that’s exactly where you’re going to have a challenge finding the right type of operator.” [15.34] All about capacity – the challenges, the impact of the pandemic, and how Flexe can help. “The real challenge with capacity in the traditional model is that you need to make 2, 3, 5, 7 year capacity decisions… people need optionality… the strategy that we work with shippers to employ is this option to wait and see. ” [20.18] What onboarding and implementation looks like with Flexe. [22.02] The ideal client for Flexe. [23.26] Two case studies, showing how Flexe work with their clients as a trusted fulfilm

S3 E303 · Thu, November 10, 2022

303: Driving Your Parcel Performance: Better Performance

Wouldn’t it be amazing if we could predict the future? Well, with Sifted, you kinda can… We wrapped up our first mini-series with Sifted a few months ago, released the first episode of our second mini-series last week and you all still want more–so of course, we delivered. So, over the course of our new “Driving Your Parcel Performance” series, we’re going to dive even deeper. This time, we’ll be putting the spotlight on their Carrier Management Suite and taking a closer look at how it can help you to take a proactive approach to contract management, from ensuring compliance and negotiating rates, to controlling spend and improving relationships. Today in Episode 2, Better Performance, I’m joined by Caleb Nelson, Chief Growth Officer at Sifted, to talk all about some of the big challenges happening in the industry right now and where carrier relationships fit in; analyzing and scoring contract performance; and how you can tackle the complexities of your agreements, to drive performance-enhancing outcomes   IN THIS EPISODE WE DISCUSS:   [01.15] An introduction to Caleb Nelson and Sifted’s brand new product, their carrier management suite. “It’s not just a brand new product for us, but it’s brand new for the industry – it’s really never been done before!” [01.53] A discussion about what contract performance means Changes to discounts Rate increases Impact on contracts [05.48] A conversation about renegotiating contracts, when you should review, what you should be paying attention to, and what the rate increases mean. “If you do implement the Sifted technology to be able to take a look at everything, you might actually be winner after doing that, regardless of the general rate increase” -Sarah [10.14]  Challenges in the industry right now. GRI’s Importance of having technology in place [14.43] Sarah and Caleb discuss carrier performance within the Sifted Carrier Management Suite. Discount tiers Service levels Negotiating from data and logic “Clean, simple. easy conversations for you to be able to take a data-driven approach to make a good impact on your business.” -Caleb [18.55] A deeper dive into the process of obtaining the data needed for conversations with the carrier rep, the ease of getting the data, the meaning of “30 Seconds Easy” and the use of dashboards within the platform, as well as scoring and transparency. “I think it is really important to make data consumable and make it so that it’s very easy to understand.” -Caleb [25.00] Who will benefit from using the contract management suite [26.14] Examples of helping someone with Sifted’s technology. [29.28] Predictions for 2023

S3 E302 · Sun, November 06, 2022

Women in Supply Chain, Charlie Saffro

In today’s episode of Women In Supply Chain, I’m joined by Charlie Saffro – entrepreneur, industry expert, master networker and mindful leader. Charlie began her career as a marketing account manager, working on big name accounts like Procter & Gamble, PepsiCo and Gatorade. But, as a connector by heart, Charlie found her true calling when she embraced a career in supply chain recruitment. Charlie founded her own firm, CS Recruiting in back in 2010 and has gone from strength to strength, growing the business from a team of one to 40 and boasting an impressive client list, whilst earning some top industry accolades along the way. Today Charlie will be talking to us about her career so far; tackling supply chain labor shortages; creating a culture of connectivity; and why recruitment is both a science, and an art. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   This Women in Supply Chain feature was sponsored by Sifted. As a business dedicated to empowering confidence within the shipping industry, we’re proud to support women in supply chain. Sifted is the leading logistics intelligence software, that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success. Learn more about Sifted here .   IN THIS EPISODE WE DISCUSS:   [07.12] Charlie’s early career in marketing, and her experience of working on big name brands like Proctor and Gamble and PepsiCo. “It feels like it was a different lifetime!... But when I reflect back, it actually makes so much sense that I landed where I am today with those roots.” [08.59] How, and why, Charlie pivoted in her career, away from B2C marketing to logistics HR and recruitment. “Starting very scrappy is what got me, not only interested, but it got me very well-rounded exposure to the industry.” [13.02] Charlie’s experience of being entirely self-taught, and the general move, in recruitment, away from a focus simply on education. “We are seeing more and more employers now really emphasizing: ‘We want the right person. We want the personality, we want someone who aligns with our values, who’s going to fit in with our culture.” [18.59] Charlie’s experience of founding CS Recruiting, whilst raising a family. “Looking back, it was so crazy that I never stopped, but that’s what gave me that head start. It was almost like I was competing with myself to take advantage of every spare moment I had to either learn or network or put myself out there.” [24.25] Charlie’s perspective on the current recruitment landscape, and how she is tackling key industry challeng

S3 E301 · Thu, November 03, 2022

Driving Your Parcel Performance: Contract Monitoring

You asked, and we are delivering – with another brand new mini-series, featuring the logistics expert, tech innovator and firm Let’s Talk Supply Chain favorite… Sifted ! We wrapped up our “Tomorrow’s Insights Delivered Today” mini-series with Sifted back in September and it was a real success. I got to talk to some new faces, and old friends, and start to really get under the skin of who Sifted is and what they do. So, over the course of our new “Driving Your Parcel Performance” series, we’re going to dive even deeper. This time, we’ll be putting the spotlight on their Carrier Management Suite and taking a closer look at how it can help you to take a proactive approach to contract management, from ensuring compliance and negotiating rates, to controlling spend and improving relationships. Today in Episode 1, Contract Monitoring, I’m joined by Jeremy Lee, VP of Business Solutions, at Sifted, to take a closer look at Sifted’s contract monitoring solution: how it works; avoiding surprise costs; switching from a reactive to a proactive approach; and exactly how Sifted are helping to drive success for shippers.   IN THIS EPISODE WE DISCUSS:   [01.42] An introduction to Sifted’s brand new product, their carrier management suite. “It’s not just a brand new product for us, but it’s brand new for the industry – it’s really never been done before!” [03.28] A closer look at the development of the suite – why it was a product Sifted was keen to build, what it's designed to do and the feedback from customers so far. “What we really wanted to do, was to take all of the power we have at Sifted, and put it into the hands of the clients.” [05.00] An overview of Sifted’s contract monitoring solution, part of the carrier management suite. “Shippers move between those tiers quite often and our customers kept asking us where they were in their tiers, what happens if they fall, what happens if they climb?” [07.02] Some of the key challenges when it comes to contract monitoring, what Sifted have seen with their clients, and the impacts of those challenges industry-wide. “We’re in unprecedented times – everybody just wants precedented times for Christmas!” [09.06] Exactly how the contract monitoring functionality, within the Sifted carrier management suite, helps to tackle those specific challenges. “You can’t control what you can’t see, and what you can’t measure.” [11.24] A deeper dive into exactly what customers can do with Sifted’s contract monitoring tool, including alerts before tier or price changes and modeling spend. “Often, when you’re negotiating a pricing agreement, reps will use promotional rates or teaser incentives that are set for maybe 12 months, and then they rapidly decrease over time. And as those are decreasing, their general rate increases are

S3 E300 · Sun, October 30, 2022

Halloween Special: Supply Chain Horror Stories!

Halloween is a notoriously scary time, and what could be more spooky than hearing about some of the nightmares that have befallen supply chain professionals? Join us for a panel discussion with some of the industry's best and brightest as they share their scariest logistics stories. You'll hear more tales than just woes from suppliers who couldn't deliver on time, warehouses that went up in flames, and shipments that were lost (or never even made it to their destination!). This is sure to be a frightfully fun event - so don't miss out on some of the nightmares that have befallen supply chain professionals first-hand. IN THIS EPISODE WE DISCUSS:   [05.56] Introduction to the guests Judd Marcello Hope White Dyci Sfregola Eric Johnston [08.50] Sharing of supply chain horror stories and personal experiences collected from various roles over the years. [10.01] Financial Nightmares Supplier relationships Maintaining cash flow Being a good human "I say it as a bad boyfriend relationship at this point or a bad breakup. I don't really want to hear anything else that you have to say, just me give me the stuff that you owe me and move on" -Hope [15.27] Sarah shares a sting operation horror story [18.10] Hope discusses how a guest on her show freaked her out [19.20] Dyci talks about software vendors & implementation nightmares One listener shares their horror story about software, too: "My company had decided to switch software providers. They were so fed up with the old provider's lack of updates and support. The new provider was supposed to be a life-saver. But it turned out to be a total mess. The implementation was chaotic and the supply chain was totally messed up. Orders were getting mixed up, shipments were being delivered late or not at all, and the customer service department was swamped with complaints. Worst of all, the company was hemorrhaging money as they tried to fix the mess. It seemed like nothing was going right. Maybe they should have just stuck with the old provider after all..." [22.10] Microsoft teams are stumping our team [22.56] Judd chats about emojis and the importance of knowing what they really mean [23.45] Eric discusses mistakes in journalism and owning up to them [27.25] Highway mishaps in Mustang, Oklahoma [30.04] Guests discuss what Halloween costume they would want to wear to work every day and why [36.05] A discussion about Supply Chain Digital's Article on the 10 supply chain disasters in history 1990's Hershey's IT infrastructure Candy trends </

S297 E2 · Mon, October 17, 2022

Make Smarter Packing Decisions, with Paccurate

Today I’m joined by Paccurate , a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing. Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart. Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.   IN THIS EPISODE WE DISCUSS:   [05.51] James’ career journey and how, and why, he came to co-found Paccurate. [07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics. “The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising.” [08.45] An overview of Paccurate – what they do and how they help their customers. “We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time.” [12.15] James explains exactly what cartonization means. [13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation. “Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they’re going to take.” [15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions. “Everything with packing is really about finding the balance.” [17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals. “People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers.” [19.11] The quick and easy onboarding and implementation process with Paccurate. [20.09] Paccurate’s ideal client. [21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate’s cartonization solution. “In the average package, that looks OK if you eyeball it, there’s actually a huge amount of potential.” [22.53] The future for Paccurate.   RESOURCES AND LINKS MENTIONED:   Head over to Paccurate’s website now to find out more and disco

S296 E2 · Mon, October 10, 2022

Take Control of Managing Your Demand Chain, with SEKO

Today I’m joined by SEKO Logistics , a global, market-leading provider of logistics services who are small enough to care, but big enough to scale, for shippers around the world. SEKO provides complete supply chain solutions, specializing in transportation, logistics, forwarding and warehousing. Powered by their innovative and customizable IT solutions, SEKO provide a seamless flow of information, giving their ever-growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, the SEKO model enables customers to benefit from global implementation experience, coupled with vital in-country knowledge and service at the local level. Today Brian Bourke, Chief Growth Officer at SEKO Logistics, joins me to chat all about the company and exactly how they help their customers; supply chain visibility; the importance of customer satisfaction; and the increasing trend for using supply chain as a competitive advantage.   IN THIS EPISODE WE DISCUSS:   [07.30] Brian’s career journey, and the huge growth that he’s helped to drive at SEKO. “We doubled in a size [within a year]… it’s a testament to our investment and expansion in ecommerce, ecommerce logistics, international ecommerce shipping, home delivery and last mile!” [09.29] An overview of SEKO Logistics – what they do and how they help their customers. “Wherever our clients are sourcing from, we can help them bring it into their home market. And, from there, it’s all about connecting to ecommerce.” [15.31] The exponential growth that SEKO experienced during the pandemic, and what they learned. “It used to be, clients in the same industry followed similar patterns. Well that’s no longer the case. Everyone is unique: everyone’s implementing different things at different times, launching new sourcing in new countries, slowing down their supply chain, speeding it up… all of these things are happening in real time.” [19.53] SEKO Live’s easy onboarding and implementation process, and the solutions’ ideal customer. “It’s a disjointed process. We want to create a seamless, integrated, on-brand and ultimately easy process.” [22.15] A case study showing how SEKO Live helped a key customer to identify which vendor was causing the most service issues with their deliveries, so that they could be laser-focused in creating solutions that reduce returns and ultimately save money. “Having agile, nimble, flexible, responsive partners that can help you pivot has been ever more critical.” [24.01] From strategic partnerships and acquisitions to the growth of e-commerce, the future for SEKO Logistics. “There’s an ecosystem out there, and we should all leverage it… it’s so important to partner with, and purchase from, best-in-class providers. Technology is critically important – but you don

S2 E295 · Sun, October 02, 2022

Women In Supply Chain, Naomi Sylvian

In today’s episode of Women In Supply Chain, I’m joined by one of the Let's Talk Supply Chain family - a woman who is helping leaders discover the value of connected planning, with supply chain best practices and stories that matter: it’s Naomi Sylvian. Naomi has 16 years of experience in telling brand stories, powering sales enablement, and increasing brand exposure and online lead generation. Naomi’s marketing career has seen her assume leadership roles at a number of healthcare and technology brands, before taking on her current role in supply chain solution marketing at IT firm, Anaplan. Naomi is passionate about empowering women, and also has a decade of experience in mentoring other marketing and creative professionals. Today Naomi will be talking to us about her career so far; embracing a career in supply chain; collaborating with me on my women in supply chain blog series; and the importance of mentors. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps. SHOW SPONSOR:   This Women in Supply Chain feature was sponsored by Sifted. As a business dedicated to empowering confidence within the shipping industry, we’re proud to support Women in Supply Chain. Sifted is the leading logistics intelligence software that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success.  Learn more about Sifted here.   IN THIS EPISODE WE DISCUSS:   [07.46] Naomi reflects on what being featured in Let’s Talk Supply Chain’s Women in Supply Chain series means to her, and she shares her experience as a panellist on Blended. “You, and the women in supply chain who I’ve been writing about and lifting their voices – you’ve all inspired me through the most challenging times… it’s been a big part of what’s kept me hopeful.” [11.42] Naomi’s journey: how she developed her career in marketing, and discovered a love of supply chain. “In Beyonce terms: I fell crazy in love when I was introduced to supply chain!” [18.53] Naomi shares her experiences as a woman in a typically male-dominated industry, and discusses why she thinks that times are changing. “I think there’s been a culture shock, since I broke into corporate, for some people, but I really think that women who are strong make an impact.” [21.41] Naomi discusses her work mentoring at-risk teens in her local community, and what that means for her, both personally and professionally. “Being able to show up, as a reliable adult for them, and set a positive example for a healthier future makes a difference.” [27.05] Naomi’s five key mentors and inspirations. “I’m ener

S2 E294 · Mon, September 26, 2022

Optimize Warehouse Productivity, with Locus Robotics

Today I’m joined by Locus Robotics , a super innovative technology brand that is creating ground-breaking robotics technology, with the right mix of power and flexibility, to improve warehouse productivity. Locus design and build innovative autonomous mobile robots, that work collaboratively alongside people in the fast paced logistics and fulfilment industries. With Locus’s powerful and intelligent autonomous solutions, workers can pick 2x-3x faster with near-100% accuracy and less labor, delivering higher productivity and a better workplace. Today Kait Peterson, Senior Director of Product Marketing at Locus Robotics, joins me to chat all about the company: what they do; the importance of flexibility in supply chain; using robots to empower people; and how automation can drive a competitive advantage. With Locus’s powerful and intelligent autonomous solutions, workers can pick 2x-3x faster with near-100% accuracy and less labor, delivering higher productivity and a better workplace. Get your business the competitive edge it needs with our innovative technology Say goodbye to underperforming warehouses and fulfillment centers – let Locus help you optimize your space for maximal efficiency Keep up with the Joneses (or rather, the Amazon) by implementing Locus into your supply chain – we promise you won’t regret it   IN THIS EPISODE WE DISCUSS:   [07.08] The current landscape of the warehousing industry and its challenges, from labor shortages to the knock-on effect of port delays. “Warehouses are the new bottleneck… The key is going to be all about throughput.” [08.01] With robot sales reaching record highs, Kait reflects on how the industry is thinking about, and implementing, robotics solutions. “There are two methodologies for implementation, but the key is to have a robotics solution that improves efficiency and productivity, but also makes your workers lives better, so you can keep and maintain the talent you have.” [09.31] An overview of Locus Robotics – what they do and how they help their customers. “We focus on collaborative robots in the warehouse – we have robots that work seamlessly with your workforce.” [11.19] A closer look at LocusOne, the technology platform that powers the Locus robots. [12.07] How, and why, brands are using Locus as a competitive advantage in a challenging market. “A lot of our customers see it as such as competitive advantage, that they don’t want anybody else to know that they’re using Locus!” [13.34] The relationship between people and robots, and why Locus’s solution is all about empowering people, not replacing them. “We’re centered on the people… We were originally a logistics company that saw the problems in the warehouse and used robotics to solve them.” [15.56] A c

S293 E2 · Thu, September 22, 2022

Tomorrow’s Insights Delivered Today: Engineer Contract Success

It’s the fourth and final episode of our Sifted mini-series! Last week in episode three, I was joined by Caleb Nelson, Chief Growth Officer, to talk all about Sifted’s Parcel Audit solution for shippers; how it can identify and recover lost revenue; how the boom in ecommerce has impacted shippers; and the power of strategic automation. And today in episode four, we’ll be turning our attention to Sifted’s Contract Management Suite. I’m joined by Adam Moulding, Chief Innovation Officer, to talk all about the platform; helping customers to go beyond a one-and-done negotiation mindset; the importance of strengthening business relationships; and the role of innovation in the future of supply chain.   IN THIS EPISODE WE DISCUSS:   [01.43] Some of the big challenges around contract management in the current climate. “Contracts have become even more difficult, there are a lot more vendors… and figuring out all of the supply chain components – contracts, what’s active, what discounts are expiring – has become a real challenge for businesses… who’s profession isn’t supply chain!” [03.29] An overview of Sifted’s contract management suite – how it helps its customers, and how it helps to tackle those key challenges. “It’s about providing visibility… You need to be looking at your contracts. And you need to be comparing those contracts to your every day shipping profile.” [07.06] A closer look at what customers can do within Sifted’s contract management suite platform, and the different ways they can hone contracts and optimize their shipping strategies. “How do I know what I should be doing on a daily basis, and how do I measure whether or not I am doing it?” [11.28] An explanation of re-rating, how Sifted’s solution allows customers to run re-rating scenarios, and how it empowers them to make confident data-driven decisions. “We’re breaking down those variables into easily understandable changes… anybody can go in and play with the numbers and understand ‘how does this impact?’” [14.01] A closer look at Sifted’s contract monitoring, and how it helps take customers beyond a one-and-done negotiation mindset. “They say that data is the new gold but really, data insights are the most valuable thing.” [20.02] The role of innovation in setting businesses up for success now, and in the future; and its importance to the overall future of supply chain. [22.56] A closer look at Sifted’s newly launched compliance tool, what it does and how it complements the existing range of Sifted solutions. [25.53] The ideal client for Sifted’s contract management suite. [26.58] A case study looking at how Sifted helped a key client find solutions to a huge rise in shipping costs, ultimately helping them to reduce costs whilst increasing business. [32.13] Adam’s key takeawa

S2 E292 · Wed, September 21, 2022

Blended - More Than Just A Buzzword: Understanding Gaslighting

It’s episode 24 of Blended: I’m joined by another fantastic panel of guests and, today, we’re talking about gaslighting. This is a term that we’re hearing more and more, but I’m not sure it’s something that everybody fully understands just yet. There are a lot of misconceptions around exactly what it means and how it works, but ultimately the impact on a victims mental health, and the people around them, is huge. And so it’s an issue that you’ve been asking us to dive into on Blended. Today, our guests will be exploring exactly what gaslighting means; sharing their personal experiences; discussing whether the rise in popularity of the term is a good thing or a bad thing; giving us tips on how to spot gaslighting at work and in our homes; and sharing advice on how we can help victims. IN THIS EPISODE WE DISCUSS:   [02.10] Introductions to our Blended panelists. Jolene – VP of Marketing Strategy and Communications at FarEye Jenn – Host of ‘Sh!t You Don't Want to Talk About’ Podcast [05.43] The group explores what gaslighting means, and how it relates to their own experiences; where and when gaslighting can happen; and exactly what it can look and sound like. Self-doubt Narcissism Manipulation Male-female dynamics in the workplace Whitewashing of history Why empathy is in direct opposition of gaslighting [17.59] The panel shares their personal experiences; the impact those experiences have had on their work and personal lives; and how they dealt with them. “I’m sorry you feel that way” vs “I’m sorry I made you feel that way” Zero tolerance policies and following through in the workplace Personal responsibility Conscious vs unconscious gaslighting Love bombing Broken promises Control “A prime example, from my experience, was being told “you blew it out of proportion, I don’t know why you had to report that, I was just trying to help you, I think so highly of you… ” Jolene [39.17] The group discusses the many and varied damaging impacts that gaslighting can have on victims. The gaslighting phenomenon can have many and varied adverse impacts. It can cause victims to doubt their own reality, question their sanity, and withdraw from social interactions. Gaslighting can also lead to decreased work performance, relationship difficulties, and mental health problems. Self-harm and suicide Internalization, introversion and isolation Further abusive relationships Triggering PTSD Trauma Anxiety and depression “It’s like we attract it… like there’s something we haven’t dealt with, within ourselves, that causes it to repeat from other people.” Jenn [49.23] The panel reflects on the

S2 E291 · Sun, September 18, 2022

Make Trade Easy with MODIFI

Today I’m joined by MODIFI , a forward-thinking global financial services technology brand who are on a mission to reinvent global commerce – despite supply chain disruption. MODIFI is a one stop platform for business payments and trade management, founded with the aim to make trade seamless and transparent for businesses around the globe. Designed to challenge the status quo, MODIFI allows exporters and importers alike to gain full control of their cross-border trade. Today Nelson Holzner, CEO and Co-Founder of MODIFI, joins me to chat all about the company: what they do; pushing boundaries in the world of finance; how flexible payment terms can help businesses scale quickly; and why it’s so important to bring simplicity and control to global trade.   IN THIS EPISODE WE DISCUSS:   [06.25] Nelson’s founder journey, and how a corporate law career led him to become a successful fintech entrepreneur. “My Dad was a sea captain on large container ships, so shipping is deep in my DNA!” [08.10] How, and why, Nelson co-founded MODIFI. “As founders, we were very intrigued by very large markets with almost unlimited growth potential. Global commerce and business payments are massive markets... and when you look at how clunky and complicated they are, we thought: we can make a change for the better.” [09.37] An overview of MODIFI – what they do and how they help their customers. “MODIFI stands for modern digital finance, and what we’re doing is empowering global commerce with digital business payments and trade management services.” [12.13] A closer look at how MODIFI works for buyers, how it helps to mitigate risk, and the many benefits. “It’s a win-win – the buyer can buy the goods and pay for them later… they can grow their business and their margins at the same time. It’s a very neat solution!” [17.17] How MODIFI works for sellers, and the impact of being able to optimize cashflow. [20.00] How MODIFI helps level the playing field, why it’s so important to empower small and medium sized businesses, and the impact that empowerment can have globally. “It’s these small and mid-sized businesses that need fast and secure liquidity, especially in developing countries where local economies are often struggling and the banking systems aren’t as strong. For us, it’s about the financial inclusion of those businesses.” [21.55] MODIFI’s shipment tracker, and other support solutions, that allow businesses to achieve better visibility into, and control over, their trades – all in one place. [24.39] The quick and simple integration and onboarding process with MODIFI. “With banks, it takes months… with our technology, we can do it all in a day.” [28.18] The ideal client for MODIFI. [30.11] A case study detailing how MODIFI helped a key customer, who

S2 E290 · Thu, September 15, 2022

Tomorrow’s Insights Delivered Today: Enabling Operational Automation

It’s episode three of our Sifted mini-series! Last week in episode two, I was joined by Kevin Miller, VP of Data Insights at Sifted, to talk all about what simulation and modeling means; common misconceptions; the benefits of using simulation to make smart supply chain adjustments; and how predictive modeling has the potential to revolutionize your business’s sustainability goals. And today in episode three, it is operational automation’s turn under the Sifted spotlight. I’m joined by Caleb Nelson, Chief Growth Officer, to dive into Sifted’s Parcel Audit solution for shippers; how it can identify and recover lost revenue; how the boom in ecommerce has impacted shippers; and the power of strategic automation.   IN THIS EPISODE WE DISCUSS:   [01.37] The changing landscape of the industry over the last few years, and how the rise in ecommerce, accelerated by the pandemic, has shifted the entire market. “The carriers are really built to handle a certain number of shipments at a given time, and COVID and the boom in ecommerce has really tested the stress limits of that carrier capacity network.” [04.24] How this evolving market, at a time of business growth for Sifted, helped to shape products like Parcel Audit and the growth of operational automation. “Every shipper is overwhelmed with data… shippers don’t need more data, they need more insights into their data.” [10.09] A look at some of the main challenges faced by shippers in the current climate. “It’s a really challenging time for on-time delivery percentages… for a couple of reasons: excess amounts of volume… but what most businesses have been facing is labour shortages.” [14.05] An overview of Sifted’s Parcel Audit for shippers – how it helps its customers, and how it uses automation to address key industry challenges. “A lot of shippers are looking for more auditing solutions, and more money that can be achieved outside of the traditional ways.” [18.26] A closer look at exactly how Parcel Audit works. [20.57] How automation, with Sifted’s Parcel Audit solution, can save shippers an incredible amount of time and resource. “Most shippers use Excel… it takes an average shipper typically two to three hours just to get their data into Excel and formatted correctly! ...With Sifted, they can spend less time manipulating the data and more time consuming the data.” [22.14] How shippers can utilize Parcel Audit to gain refunds from FedEx and UPS, for late deliveries and pricing mistakes, and recover money they didn’t even know they had. “It happens and goes unnoticed every single day… so having a good safety net, that’s continuously looking for areas of improvement and mistakes, for you to go get that money back is what it’s all about!” [23.29] How Sifted’s Parcel Audit solution can also facilitate r

S2 E289 · Sun, September 11, 2022

Achieve Control, Capacity and Care, with Estes Forwarding Worldwide

Today I’m joined by unique global freight forwarder, Estes Forwarding Worldwide (EFW). EFW is one of the leading domestic and international freight forwarders in the US, providing customized logistics solutions for clients around the world and across all industries including retail, government, automotive, health services and technology. Whether it’s air, ground, or ocean freight, they take a personal approach, and are passionate about fostering the best customer relationships possible, and exceeding expectations each and every time. A subsidiary of Estes Express Lines, and with over 400 employees nationwide, the company earned its billionth dollar in revenue in 2017. Today Michael Campese, Senior Vice President of Sales & Marketing at Estes Forwarding Worldwide, joins me to chat all about the company: what they do; the rising focus on home delivery; moving from fixed to flexible; and why everyone needs to be thinking about capacity.   IN THIS EPISODE WE DISCUSS:   [07.29] The evolution of EFW, and on overview of their broad range of services. “Some of our best customers are those that we get to do a lot of things for. A lot of our relationships start with one or two solutions, and they grow and expand.” [10.11] The current landscape of the trucking industry, the main challenges, and how EFW are tackling these challenges to help their customers gain a competitive advantage. “We’re not constrained… we have 10,000 asset providers that we work with, and we’re backed by this great network.” [13.49] A closer look at EFW’s Net Promoter Score and the growing importance of customer service and satisfaction. “It’s not just: ‘on a scale of one to ten, how happy were you, how satisfied were you?’ It’s: ‘how likely would you be to refer us?’ And that’s a more critical lens.”   [17.31] The ecommerce boom: the changes EFW have seen over the last few years, the challenges that the industry is still facing, and how EFW are responding. “Supply chain is full of bottlenecks and opportunities for things to go wrong… great partners are the ones that try to get ahead, try to learn ‘why did that happen last time and lets avoid it in the future’ - but when it does happen, they recover quickly.” [19.13] A closer look at EFW’s warehousing capacity and solutions, and how they can scale and flex to meet changing customer demand in a volatile market. “Being a forwarder and a logistics provider, and also having space, has allowed us to come to our customers… who couldn’t rely on just-in-time inventory anymore, and we’ve been able to pull that into our facilities and help them in a lot of ways.” [21.14] An insight into how, and why, customers typically engage with EFW, and how they work together to create the right solution. [22.52] The ideal client for ESW. “Our ideal clien

S2 E289 · Wed, September 07, 2022

Tomorrow’s Insights Delivered Today: A Shipper's Crystal Ball

It’s episode two of our brand new Sifted mini-series! Last week on episode one, we took a closer look at the Sifted Score. I was joined by Chief Experience Officer Ami to explore exactly how the Sifted Score works; how it helps to deliver categorized insights for quick actions; and how Sifted are empowering shippers to make confident and future-proof decisions. Today in episode 2, we’re turning our attention to predictive modeling. I’m joined by Kevin Miller, VP of Data Insights at Sifted, to talk all about what simulation and modeling means; common misconceptions; the benefits of using simulation to make smart supply chain adjustments; and how predictive modeling has the potential to revolutionize your business’s sustainability goals.   IN THIS EPISODE WE DISCUSS:   [01.36] Exactly what modeling and simulation means, and the differences between the two. “People bucket modeling and simulation together quite often, but they’re quite different… most of the tools that people have can’t process the amount of data that simulation takes in this industry – we call it Excel hell!” [03.27] Some of the common myths and misconceptions around simulation, and how Sifted address them with their customers. “The biggest thing people say is that they can’t do an apples to apples comparison… because this industry always changes... We really try to debunk those myths.” [09.09] An overview of Sifted’s modeling and simulation solution, and why they call it a ‘virtual sandbox.’ “We’ve built these solutions to help our users focus on what’s important to their business specifically – because it’s different for everybody.” [11.51] A closer look at how Sifted’s modeling and simulation solution works. [15.27] Integration and connectivity, and the importance of good data. “We’ve had a lot of really big, enterprise level clients come back and say ‘holy cow! It took us a year to get through this, and it took you two weeks – how do you do it?’ Well, it's what we do every single day – we’ve built the infrastructure to handle it.” [17.02] Kevin shares the kinds of challenges Sifted’s modeling and simulation solution can help solve for clients, and how they’re using the software. “It provides clarity and visibility, where previously people didn’t have any.” [19.17] Kevin reflects on empowering confident decisions through Sifted software, and why it’s so important in a climate with a heavy focus on mitigating risk and facilitating agility and transparency. “We live in an ever changing world of transparency… so in order to succeed in this type of environment, you have to have a good grasp on the decisions that you’re making, and the impact of those decisions in the future.” [21.35] How modelling and simulation can help businesses to tackle key sustainability goals. [25.24]

S2 E287 · Sun, September 04, 2022

Women In Supply Chain, Jolene Peixoto

In today’s episode of Women In Supply Chain I’m joined by Jolene Peixoto, a powerhouse who is as passionate about championing female leadership as she is about bringing stories to life. Jolene launched her career in high tech PR 20 years ago, and has never looked back. Working at leading brands including Emulex, Blue Yonder and now FarEye, Jolene has driven global corporate communications strategies, encompassing brand awareness, public relations, social media, customer and content marketing, to great success. And, during this time, Jolene has always put a focus on empowering women, as a passionate advocate for diversity and inclusion. Today Jolene will be talking to us about her career so far; her love of storytelling; lifting women up to leadership roles; and some of the evolving trends in supply chain marketing. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   This Women in Supply Chain feature was sponsored by Sifted. As a business dedicated to empowering confidence within the shipping industry, we’re proud to support Women in Supply Chain. Sifted is the leading logistics intelligence software that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success.  Learn more about Sifted here.   IN THIS EPISODE WE DISCUSS:   [08.04] Jolene’s early career, and how she discovered her natural talent for communication and storytelling. “It started from the very first job I ever had. I was an intern… I had the magic touch right away with pitching media… and it was gratifying from that point on!” [09.55] How a challenging work climate led Jolene to take an internship and discover a passion for technology. “I took an internship… but I got into it really quickly, because it was a challenge…. It was different to representing a consumer brand.” [13.29] Jolene’s move to Blue Yonder, how she came to embrace supply chain, and the power of building a social media network. “What surprised me the most was how many people in my network, that I’d developed and grown… were in supply chain.” [20.35] Jolene’s highlights and successes from her time at Blue Yonder, and what she learned along the way. [24.32] Jolene’s previous role as marketing lead for Blue Yonder’s Diversity, Inclusion, Value and Equality Council: what she loved about it, why it was so important, and her tips for anybody looking to implement something similar in their own workplace. “You don’t have to jump on the bandwagon if you don’t have a perspective, because you’ll just look like you’re checking a box.” [28.30] Jolene disc

S2 E286 · Wed, August 31, 2022

Tomorrow’s Insights Delivered Today: Empowering Confident Decisions

We’re kicking off another brand new mini-series! For this four-part special, I’m joined by Sifted : the number one logistics intelligence platform, who are empowering shippers to make smart, data-powered business decisions. Over the next four episodes, our “Tomorrow’s Insights Delivered Today” series is going to take a closer look at Sifted: their market-leading products; the customers they’re helping to thrive in times of disruption; the trends, insights and predictions they’re seeing in the industry right now; and exactly how they’re setting shippers up for success, today and tomorrow. Today in Episode 1, Empowering Confident Decisions, we’ll be taking a closer look at the Sifted Score: how it works; how it helps to deliver categorized insights for quick actions; and exactly how Sifted are empowering shippers to make confident and future-proof decisions.   IN THIS EPISODE WE DISCUSS:   [02.53] For anyone who missed the last show, a reminder of who Sifted are and what they do. “We help shippers revolutionize decision-making.” [04.19] What ‘empowering confident decisions’ means to Sifted, and to the industry amidst ongoing disruption, and why it’s so important. “For us, it means knowing the scope, the risk, and the impact of a particular business decision.” [07.02] An overview of the Sifted Score, “a credit score for shipping” – what it does and how it helps its customers. “It’s an at-a-glance visibility tool for gauging the success of your shipping operations.” [07.51] A closer look at the Sifted Score, the six key categories and over 20 different unique factors that make up the score, and the business areas that clients can expect to see analyzed. [10.24] The Sifted Score dashboard, how clients can see and understand the data within it, and identify the key impacts customized to their industry. “We’re all looking for data to inform our decisions right now, and given the conditions that are happening in the market… we all want to make confident decisions and be on steady ground.” [13.28] Ami expands on the importance of empowering confident decisions, on removing the guesswork and better understanding the next steps for your business. “It’s the nuance in the emotive feeling vs ‘let’s go and see what the data has to say about it!’ With the amount of data that shippers have at their fingertips, we’re in a world that no-one should have to ‘feel’ a costly decision – they should be able to know with clarity and confidence.” [15.55] How and why a business’s Sifted Score is re-calculated weekly, and the impact that has on agility and improved decision making. “Carriers are constantly making changes – some within their control, some outside of it.” [21.46] Sifted Score’s simple integration and onboarding process. [24.13

S2 E285 · Sun, August 28, 2022

Unlock the Power of Partnerships, with Cargo Chief and Hubtek

Today I’m joined by Cargo Chief and Hubtek , not one but two leading technology companies, working in the transportation space, who often partner together to provide the best results for their customers. Cargo Chief enables 3PLs and freight brokers to expand their carrier network, gain visibility into real-time pricing, and streamline their processes. And Hubtek is a tech-enabled talent and automation solutions provider for transportation companies across North America. Today Chris Arredondo, Co-Founder and VP of Customer Success at Cargo Chief, and Andrew Gulovsen, Chief Marketing Officer, at Hubtek, join me to chat all about their respective companies: what they do; how real-time data is helping to drive down costs; why you need to put a focus on collaboration and strategic partnerships; and the importance of customer success.   IN THIS EPISODE WE DISCUSS:   [06.39] A introduction to Chris, Cargo Chief and how they help their customers. “We solve some of the industry’s biggest issues…. And we serve everything up on our project and procurement software… for an easier way to book freight.” [07.28] An introduction to Andrew, Hubtek and how they help their customers. “As businesses look to scale and grow, we offer a three-pronged approach of technology and automation… training, strategy and coaching, and a co-managed talent offering.” [08.40] An overview of Cargo Chief and Hubtek’s partnership: how they came to work together, how they team up for their shared customers and a closer look at the type of customer who would work with them both. “We started to find solutions that married together: Hubtek with TABi, and us with the power of capacity and pricing.” Chris “The broad scope of what’s possible – the opportunities that exist out there that are just not captured based on time, energy, resource – the two of these together provide that access to those opportunities that weren’t there before.” Andrew [11.44] Chris and Andrew reflect on the landscape of the logistics industry right now and some of the challenges, from both Cargo Chief and Hubtek’s perspectives. “It's taken 10 years and a pandemic to get tracking automated! And the same thing with technology, we have to work together to move the industry forward.” Chris [15.07] A closer look at cost, the challenges of the rising costs involved in booking freight, and how Cargo Chief’s real-time pricing data can help protect margins and profits for customers. “It's not just the price... if you can’t narrow down to cost per load, it’s going to be really difficult to figure out how much the cost of booking freight actually is.” Chris [17.45] Andrew explains how time and cost ties into automation, H

Mon, August 22, 2022

284: Creating a Blooming Business as a Minority-Owned Company

Today we’re bringing you a little treat, in the shape of one of our most-viewed videos on YouTube. No Bullshipping with Hope White is one of our most popular live content series, and this episode has really gone down a storm. So whether you’re in the ocean freight market or global supply chain, the trucking industry or drayage, make sure you pay attention! In this episode, Hope is joined by special guest Seretha Willingham, CEO at SJW Logistics, to teach you how you can grow your minority-owned business, even if there is a pandemic! Hope and Seretha will talk all about support for vertical integration, warehousing and drayage; direct fulfillment and trucking; and nourishing a unique clientele.   IN THIS EPISODE WE DISCUSS:   [04.16] A warm welcome from Hope. [05.55] An introduction to Seretha and her business, SJW Logistics. [06.38] How SJW Logistics set itself apart in a crowded market. “We’re able to provide a personalized service… our speciality is the customer service that we provide.” [07.54] How SJW Logistics got started in warehousing, and the current challenges in finding warehouse space in Atalanta. “We surveyed our customers and said ‘if we got into warehousing, what would your need be? How can we help fulfil that?’ [10.17] Seretha’s experience with access to capital and opportunity as a minority-owned business, following her expansion. “I have more people that are willing to engage in conversations, but there are still minimum requirements.” [12.01] From parts shortages to the price of fuel, Seretha discusses the changes in supply chain she’s seen over the last year. [14.12] A closer look at some of the challenges faced by minority-owned businesses, and how SJW work to overcome them. [16.46] A closer look at some of SJW’s services, and the power of combining multiple services to provide one invoice to the customer. “Trust is a big thing in this industry.” [23.53] The challenge of hiring and retaining talent, and how SJW retains a strong quality of driver. [29.32] The next three years for SJW, and its upcoming training and consultation services that will help other minority-owned businesses. “I get to share all of my failures that turned into success stories, so they won’t have to fail and lose money like I did!” [31.46] The biggest downside to the industry. “If you are a control freak, you have to accept you cannot control the unknown – and the unknown is very real in this industry!” RESOURCES AND LINKS MENTIONED:   You can find previous episodes of No

S2 E283 · Tue, August 16, 2022

The Rise of Asian Discrimination

It’s episode 23 of Blended: I’m joined by another amazing panel of guests and, today, we’re tackling another really tough issue – Asian disscrimination. Now this is something that many of us, outside of the Asian community, had probably not thought too much about. But when the pandemic hit, putting in some cases a potentially negative light on China, the world saw an eruption of hate and anger towards Asian people that was quite shocking to see, and which has really taken its toll on communities worldwide. Today, our guests will be exploring exactly what Asian discrimination means and why it happens; sharing their personal experiences; taking a closer look at some of the new initiatives being put into place across America; and discussing how we can start to tackle the issue of Asian discrimination and discrimination in the workplace. IN THIS EPISODE WE DISCUSS:   [00.48] Introductions to our Blended panelists. Sharon – Inventory Optimization Consultant Naomi – Senior Manager for Supply Chain Solutions Marketing at Anaplan Gale – Director of Global Influencer Marketing at SAP [04.34] The group discusses Asian hate, the current surge as a direct result of the pandemic, as well as other examples throughout history, and its impact. “Education and mindset go hand in hand. When things are subconsciously implanted in you when you’re young, saying 'this is how things go', even though you may not agree with them, you still feel that’s the right thing, or it’s supposed to be like that.” Sharon World War 2 and Japanese people Education and mindset Social pressure Other communities look the other way The implications of the words we use Social media algorithms Celebrating all humans Polarized communities Volatile political landscape What is and isn’t within our control [26.09] The panel shares their personal experiences of Asian hate, and the impact those experiences have had on both themselves and their communities. “The pandemic has really heightened anxieties, while making people more susceptible to that radicalization than ever before.” Naomi Making the effort to learn and appreciate rich cultures Be kind Appreciating the efforts made by immigrants ie learning a language, facing bigotry Allyship Citizenship Facing painful histories How do we avoid repeating the past? Facts vs misinformation [42.19] The group explores new initiatives to support Asian communities that are being introduced across America, and whether or not the tide is turning. According to the Center for the Study of Hate and Extremism, hate crimes against Asian people have risen by 339% last year compared with 2020. President Bidens' new initiative Greater representation in medi

S2 E282 · Sun, August 14, 2022

Rethink Distribution, with Cavallo

Today I’m joined by Cavallo , a powerhouse software company that is on a mission to drive efficiency in every stage of the distribution process. Brought to you by the designers of SalesPad, Cavallo offers distribution management software with all the power of an ERP solution, and all the functionality of the industry’s biggest tech powers - with none of the bottlenecks, frustrating interface, or difficult-to-access data. Founded by experienced distributors and perfected over two decades spent optimizing distribution supply chains, no company is better positioned to guide your growth. Today Alex Schelhaas, Senior Product Manager at Cavallo, joins me to chat all about the company: what they do; the power to be found in putting a focus on innovation, data and visibility; and their commitment to people and community.   IN THIS EPISODE WE DISCUSS:   [06.40] Cavallo’s history and evolution, from being established as SalesPad in 2003 by Pete Eardley, to where it is today. “ERP systems are really good at making sure you follow all the rules… so they’re often forced to solve a lot of different problems and as a result, they’re not able to be excellent.” [09.58] An overview of Cavallo: what they do, how they help their customers – and the importance of context. “What happens so often is that organizations design a process – and then it’s the exact same process for the next decade! People don’t fix it because it’s what they’ve always done. We wanted to build something so they could iteratively improve.” [15.14] A closer look at Distribution Cloud – what it does, how it works, the benefits and why ‘it’s built by distributors, for distributors.’ “The goal of mission control is to help the organization have a single source of truth for the status of documents and workflow.” [20.02] How Distribution Cloud links into Cavallo’s analytics cloud platform, allowing customers to take actionable intelligence and insights, to help optimize their processes ongoing. “To turn it into a more active and less of a passive tool, we have a dynamic alert engine on top… it dissects the information and makes it really accessible.” [24.26] The industry shift from a focus on big data and complex solutions to a preference for stripping things back to easy and simple processes, with a focus on the power of visibility. “There’s a tremendous amount of data out there for businesses, but what do you do with it?... People just want accessible information.” [27.50] The quick and easy integration process with Cavallo’s solutions. “We’ve spent a lot of time thinking about how to deliver time to value as fast as we possibly can… because no one likes switching ERP’s, it’s like getting a root canal – you only do it if you have to!” [31.06] Cavallo’s ethos and commitment

S1 E281 · Sun, August 07, 2022

Solve Onboarding with EDI Software from Orderful

Today I’m joined by Orderful , a forward-thinking EDI software provider, that is on a mission to modernize contemporary supply chains. Orderful is a complete cloud EDI platform for manufacturers, distributors, retailers, and technology companies. With an API that enables companies to connect once and trade EDI data with their supply chain, Orderful customers are able to consolidate their EDI software integration complexity and quickly enable trading partners as self-service to reduce costs. Today Erik Kiser, founder and CEO at Orderful, joins me to chat all about the company: what they do; why it’s so important to help the small guys get to market; why existing EDI software infrastructures can’t keep up; and Orderful’s mission to create a world where data trading is not a barrier.   IN THIS EPISODE WE DISCUSS:   [06.41] Erik’s founder story, and the journey that led him to “experience the tension between small suppliers and giant buyers” first hand, and establish Orderful. “I saw what the larger enterprise integration environment looked like for manufacturers, and I started to recognize that the problems still existed at a larger scale. And the problem didn’t only exist for the brand, it also existed for their trading partners.” [11.37] A closer look at the challenges businesses face as they trade data, why most EDI software providers on the market don’t adequately address these challenges, and why offering custom software isn’t enough. “The biggest problem isn’t the technology itself – it’s getting two companies to collaborate to get the job done.” [14.23] An overview of Orderful – what they do, and how they help their customers. [17.52] From real-time feedback to quickly resolving problems and validating data, a closer look at all the ways Orderful can help businesses save time. “We save 90% on what a traditional EDI software onboarding would look like. We consolidate all the requirements so that when a company hits their API, they get real-time feedback on what data is or is not going to be accepted by a trading partner.” [22.21] How the pandemic has changed the way businesses think about data, how they relate to it and move it around their networks. [24.08] How Orderful’s EDI software works for logistics. “Traditionally in logistics, providers offer a managed service for onboarding, but their trading partners also have a managed service, so you’re working with two different consulting firms to get the job done. With Orderful, we’re representing shippers and they’re inviting carriers to trade with them, through our platform.” [26.52] The onboarding process with Orderful, and what they mean by the phrase ‘self-service.’ "What was taking about eight weeks, is now taking around five days or less.” [29.26] How Orderful can

Mon, August 01, 2022

280: Women In Supply Chain, Margo Waldie

In today’s episode of Women In Supply Chain, I’m joined by Margo Waldie: an amazing woman helping businesses increase their profitability using her expertise in the cargo, sales and warehousing worlds. Margo is currently the director of sales at NFI, a fully integrated North American supply chain solutions provider. A champion of sales who has made over 50 thousand sales calls, Margo Waldie joins us to talk all about her powerful supply chain career so far; her passion for sales; and her show Cargo Margo, where she helps folks understand what it truly takes to create the life and business of their dreams.   SHOW SPONSOR:   This Women in Supply Chain feature was made possible by our sponsor, XXX. QUERY   IN THIS EPISODE WE DISCUSS:   [05.52] Margo’s early career, how her father helped to inspire her love for sales, and how an exciting business development program led to her start in the industry. [07.31] From moving around the industry, gaining exposure across multiple disciplines, to embracing a non-linear career path, how Margo’s journey surprised and shaped her. “This journey has been educational, inspirational – and not what I initially thought that it would be!” [12.20] Margo’s experience as a woman in a traditionally male-dominated industry. “I didn’t notice it until recently. But the more I’m becoming involved in marketing, social media; the more travelling I do; the more events that I’m at – I’m realising that I’m looking around the table, and I’m the only woman.” [18.33] The people who inspire Margo, both in and out of the industry. [19.24] How working with a coach, to tackle self-limiting beliefs, during the pandemic helped Margo find her voice. [23.31] What Margo has learned about herself along the course of her journey so far, and what the future holds. “My favourite thing is building relationships and inspiring others to get into supply chain.” [25.17] What Margo has enjoyed the most across the different areas of her career, from sales to entrepreneurship, and the things that inspire her on a daily basis. “I’m a risk-taker. I love to think about how we can innovate and collaborate and make the world a better place – and streamline supply chain!” [28.29] Margo’s advice for business leaders.   RESOURCES AND LINKS MENTIONED:   You can connect with Margo Waldie aka Cargo Margo over on LinkedIn . If you enjoyed this episode of Women In Supply Chain, why not check out episode 223 , featuring Tara St James:

S2 E278 · Sun, July 24, 2022

Design and Manage Global Supply Chains, with Unilog

Today I’m joined by Unilog, the customer-focused experts in the design and management of global supply chains. Unilog specializes in global fulfilment and mission-critical logistics services. Their flexible, customized supply chain solutions, based on best practices and expertise, work seamlessly with internal client operations to ensure time-definite delivery wherever and whenever necessary. With offices around the world, Unilog support their clients’ needs anywhere, anytime, by utilizing advanced technology coupled with the best team, leading 3PLs & service providers. Today Osi Tagger, CEO at Unilog, joins me to chat all about the company: what they do; the importance of creating achievable solutions; embracing a culture of diversity; and how a focus on logistic capabilities can achieve a competitive advantage.   IN THIS EPISODE WE DISCUSS:   [08.01] An overview of Unilog – what they do, their 5PL structure and how they help their customers – and why they can’t be put into a box. “We are a multi enterprise supply chain business network.” [12.07] A closer look at Unilog’s Supply Chain as a Service offering and how it can facilitate global fulfilment for customers, to help them scale quickly and easily and meet their SLA's. “If you ask our clients, ‘where is your warehouse?’ they have no idea – they don’t care, because that’s not what they’re buying. In order to grow their business, they want to deliver their promise to their market and we support them – this is global fulfilment for us. This is why they buy supply chain as a service.” [15.52] Unilog’s service parts supply chain, the evolving challenges around inventory and distribution, and why it’s so important to put a focus on helping businesses to fulfil their promises to their end consumers. [19.16] The five cornerstones on which Unilog was founded, and how they translate to digitization, visibility and real-time supply chain control tower capabilities. “Visibility for the sake of visibility is just another pile of data. What are you going to do with that? That’s what we solve in many ways.” [26.18] The importance of flexible and customizable solutions when it comes to creating agile supply chains, and why Excel continues to stick around. [29.56] Why Unilog focus on creating feasible and achievable supply chain solutions for businesses. [32.42] Why companies who place an emphasis on logistics capabilities can achieve a competitive advantage. “We ask our clients, ‘what’s the plan – new products, new markets, new services?’ Once we understand what our customers want, we design what they need.” [34.32] Osi’s ethos and passion for women’s empowerment and creating a diverse team; how it helps Unilog to thrive and drive strategic partnerships; and why more companies should be embracing this way of working. “What is dynamic integration? It’s not just IT. It’s pe

S2 E278 · Wed, July 20, 2022

Blended - Tokenism: The Wrong Route to Diversity

It’s episode 22 of Blended: I’m joined by another fantastic panel of guests and, today, we’re tackling another tricky issue – tokenism. Tokenism is a relatively new idea – the term was only coined in the late 70’s – but we are hearing it more and more as the conversations around diversity and inclusion grow. And, when issues like this arise, that can potentially derail the really good DEI work that so many people are doing, we have a responsibility to address it and get it out in the open – which is one of our favorite things to do on Blended! Today, our guests will be exploring exactly what tokenism means; sharing their personal experiences; and discussing how we can start to tackle tokenism in the workplace.   IN THIS EPISODE WE DISCUSS:   [00.54] Introductions to our Blended panelists. Gennifer – Founder/Executive Director at TransNewYork Clarecia – Chief Consultant at Global Compass Consulting Services Inc Breanne – Growth Coordinator at Let's Talk Supply Chain [06.20] The group discusses tokenism: what it means to them, and how it fits into diversity, equity and inclusion. Being reactive vs proactive Issues with awareness days Box ticking What’s visible to the public vs what’s behind closed doors Having a seat at the table, but not a voice Accountability What are businesses actually doing to change hearts and minds, and help educate? Conflicts of interest Incorporating DEI into value systems and business norms, not one-offs “Tokenism is being included but not being included – it’s about being included in spaces, only because someone wants to tick a box.” Clarecia [27.37] The group share their personal experiences of tokenism, and the impact those experiences had on both themselves and their communities. Differences between generations Leadership The makeup of C Suite Commitment to change Listening to understand Appreciating others' experiences, not just treating them as a problem to be solved Sense of belonging “It’s hard to break down those walls of, not only people using tokenism on me, but me not wanting to feel like I’m projecting tokenism onto somebody else.” Gennifer [51.03] The panel summarizes their ideas on how organizations can successfully avoid tokenism, and they sum up their thoughts from today’s discussion. “I would love to see more accountability, more showcasing year round; understanding that everyone, whether it’s for pride or black history month, it’s not a box that everyone fits into… you need to be thinking about everyone as an individual and as unique.” Breanne RESOURCES AND LINKS MENTIONED:   You can con

S2 E277 · Sun, July 17, 2022

Catching Up on Industry Trends, Workforce Gaps, and Shipz

Today I’m joined by Jonathan Kempe, CEO and founder of Verifai and host of Let’s Talk Supply Chain AsiaPac, to talk all about the landscape of supply chain and the current disruptions; digital media industry trends; the labor gap between companies and workers; and the role of technology within the industry. We also share a very exciting announcement!   IN THIS EPISODE WE DISCUSS:   [08.01] From inflation to changing consumer behavior, Jonathan and Sarah discuss the state of the industry and the new – and ongoing – disruptions. “We’ve had a continual period of disruption, and all of the people involved in making supply chains function have barely been able to take a breath.” [15.58] Jonathan and Sarah take a closer look at evolving media trends and the increasing importance of digital content. “We’ve been able to see how a digital transformation can really make a difference in the life of a company.” [20.42] Jonathan reflects on the experience of franchising Let’s Talk Supply Chain, and what LTSC AsiaPac means to him. [26.20] Jonathan shares his thoughts on the growing importance of technology in supply chain, and how it touches everything from innovation to recruitment. “Technology infused into a skillset for an industry professional is an important aspect.” “With increasing scale, we’re going to have to think of smarter ways to do this better – and technology gives us those options. [31.33] Sarah and Jonathan share their big announcement!   RESOURCES AND LINKS MENTIONED:   Find out more about Shipz or connect with Jonathan on LinkedIn . If you enjoyed this episode, why not check out episode 206 , where we announced the AsiaPac franchise, or join the conversation for even more industry trends over on LTSC AsiaPac . Check out our other podcasts HERE .

Sun, July 10, 2022

276: Say Goodbye To Unreliable Ocean Shipping, with NYSHEX

Today I’m joined by NYSHEX , a leading shipping technology company that is creating reliable ocean shipping through effective digital contracts. NYSHEX was built to restore trust and reliability in global trade. As the leader in two-way committed contracts, their neutral exchange unites shippers and carriers with a predictable, efficient, and accountable system for global commerce. Today Gordon Downes, co-founder and CEO at NYSHEX, joins me to chat all about the company: what they do; the current challenges faced by the shipping industry; the importance of collaborative relationships; and how improving supply chain reliability will revolutionize the industry.   IN THIS EPISODE WE DISCUSS OCEAN SHIPPING AND:   [06.22] Gordon’s journey, from working across the world for Maersk to co-founding NYSHEX, and what he learned along the way. “I started to question – ‘why is the ship full, why do we have to roll these customers?’ And you start to realize, quite quickly, that in our industry - even though contracts get signed and agreements are made - the practice is not to take them as seriously.” [12.08] A closer look at the landscape of the shipping industry, how it’s changed since NYSHEX was founded, and the current challenges. “People were telling me ‘this will never work – people are too stuck in their ways! It’s such an old, legacy industry’… but through the pandemic, and even prior, the mindset of the industry was starting to change.” [16.42] An overview of NYSHEX – what they do, and how they help their customers – and exactly how NYSHEX benefits ocean shippers. “The average contract fulfilment rate – and this is data from pre-pandemic, it’s got worse during the pandemic – is about 65%. We’re seeing fulfilment rates through our application of around 98%.” [23.45] The impact of NYSHEX’s benefits on shippers, and on the industry. [27.11] A look at the integration and onboarding process for shippers. [31.18] How NYSHEX works for carriers and the benefits the product brings. [38.19] The ideal client for NYSHEX. “Collaboration and trust is paramount… so, for us, it’s the shippers and carriers who really have the intention to make good on the terms of their agreements with their customers, because not everyone is like that.” [41.12] A case study, showing how NYSHEX helped one key customer ‘save Halloween.’ [44.56] The future for NYSHEX, and for the ocean shipping and industry at-large. “Coming out of the pandemic, as bumpy and disruptive as it’s been, it’s going to result in a much more robust, more resilient shipping and logistics industry, coupled with the supply chain that runs on top.” Want to watch this on YouTube? 👀  Click here!   RESOURCES AND LINKS MENTIONED:   <p

S2 E275 · Sun, July 03, 2022

Women In Supply Chain, Amani Radman

In today’s episode of Women In Supply Chain, I’m joined Amani Radman: an amazing woman on two very special missions. To provide reliable, cost-effective transportation services through her own logistics brand; and, to champion the power of diversity in supply chain. Born in Somalia, Amani moved to the US and achieved a degree in supply logistics, management and leadership from Portland State University before going on to establish a successful corporate career. Having gained extensive experience across supplier management, business process and operations, Amani went on to found her own business, Malao Logistics , Minnesota’s premier logistics company specializing in freight brokerage and transportation services. Today Amani will be talking to us about her career so far; moving out of the corporate world to found her own business; taking a family approach to logistics; and the importance of diversity in industry. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   This Women in Supply Chain feature was made possible by our sponsor, Emerge . As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions.   IN THIS EPISODE WE DISCUSS:   [08.37] Amani’s background growing up in Somalia, and her brave decision to move to the USA to start a new life at age 18. [10.32] How Amani found supply chain, and why she’s so passionate about it. “Coming from Somalia, I want to be able to connect the dots… and what is the best way to do that? With logistics, because there’s always transport.” [13.25] Amani’s experience at global outdoor brand Columbia Sportswear Company, and how the woman-led business inspired her. “Coming from a male-dominated company, all the leadership… everybody was a woman!... It really showed me what it is to be a woman in supply chain, and how to take it to the next level.” [15.47] Amani’s previous role at Boeing, the importance of supplier diversity and how businesses should approach it. “Think of it like a mentorship program… the more you mentor us, the more we get bigger and the more we can support you – you can literally customize us the way you want to!” [20.35] The differences between corporate and small business, and why Amani made the decision to start her own company, Malao Logistics. “In corporate, things move so slow… and the supply

S2 E274 · Mon, June 27, 2022

Re-Imagine The Human Journey, with Argo AI

Today I’m joined by Argo AI , a forward-thinking transport technology business who are on a mission to make the world’s streets and roadways safe, accessible and useful for all, through the power of self-driving technology. With a team of self-driven engineers, strategists, product managers, and more – from over 50 countries – Argo are utilizing self-driving products and services to transform the movement of people and goods, benefiting communities around the world, and empowering both people and businesses to be more successful. Today Lehren MacKay, Head of Business Development at Argo AI, joins me to chat all about the company: what they do; the landscape of autonomous technology; embracing a culture of safety; and why self-driving technology has profound potential to transform the way we live and move.   IN THIS EPISODE WE DISCUSS:   [06.23] The current landscape when it comes to autonomous vehicles, and why it's a growing focus for many businesses. “It’s really exciting times – we are seeing a lot of investment in the autonomous vehicles space and a focus on a lot of diverse applications of the technology, ranging from delivery to ride share to trucking.” [08.29] An overview of Argo – what they do, and how they help their customers. “We have had a really collaborative process with our customers, creating relationships that drive mutual benefits and ultimately thinking about how we can future proof their businesses.” [11.59] Mapping, sensing, planning and acting – the four key steps in how Argo's autonomous technology works. [14.18] The relationship between AI and people, and why it’s important to harness the power that comes from both working seamlessly together. "We often think about ‘how are we designing products, with people and customers in mind?’ And so for us, our key purpose is ‘how do we think about reimagining the human journey?’ [16.26] A closer look at Argo’s Autonomous Delivery service, and the value it’s bringing to both the middle and last mile for customers. “We’re seeing a re-emergence of the urban middle mile… and as part of this change, we’re seeing new delivery middle mile use cases.” [19.04] From tackling efficiency issues to addressing sustainability goals, the positive impact autonomous vehicles can have on the industry. “There are a lot of driver shortages impacting delivery schedules, and we think autonomous vehicles can actually become that reliable driver supply to meet increasing volume and demands.” [21.53] Why safety is a core value at Argo, and why autonomous vehicles have the potential to revolutionize the safety of our roads. “We are ultimately designing a driver that never gets tired, never gets distracted – and never drinks too much!” [25.07] Argo’s ethos of benefiting communities,

S2 E273 · Mon, June 20, 2022

Make Freight Intelligent with Pando

Today I’m joined by Pando , a global logistics software brand and the world's first open-market freight management platform, which brings together an economic network of delivery stakeholders. Pando is a market leader in supply chain technology, building the world’s fastest, and highest ROI driven networked‑Transport Management System. Pando is the TMS of choice for Fortune 500 manufacturers, retailers, and logistics companies globally, with a presence across Southeast Asia, the Middle East and North America. Pando’s network‑powered SaaS platform for supply chain execution helps enterprises digitalize, automate, and scale their logistics operations across all modes and legs of movement. Today Nitin Jayakrishnan, co-founder and CEO at Pando, joins me to chat all about the company: what they do; the key challenges in global logistics; the power of collaborative optimization; and why businesses need to look beyond cost saving, towards improved accuracy, responsiveness and predictability   IN THIS EPISODE WE DISCUSS:   [06.57] Nitin’s founder story, and the journey that led him to establish Pando. “We set out to build a marketplace for domestic freight – Uber for freight!... Along the way something interesting started happening: our customers... started asking us if we could expand our tech into other freight and warehousing providers.” [11.20] An overview of Pando – what they do, and how they help their customers. “Most management solutions were built before the year 2000… The tech that sustains global supply chains is completely archaic!” [15.57] A look at some of the key challenges Pando’s customers are facing right now, and Pando’s approach to solving them. "These are brands that we love and live with… these brands ultimately serve you and me, so the mission for Pando, of course is to solve supply chain issues and logistics inefficiencies, but really is to serve the brand we love to help those brands serve us better!” [23.21] The importance of good data, and Pando’s game-changing control tower capabilities. "You don’t put the control tower at the top, you put it at the bottom – it’s the foundational layer of data that feeds into these systems… the input is controlled, so you’re not only able to solve the data problem, but you’re able to predict and prevent the challenges." [27.00] A closer look at Pando’s TMS solution, and how it can revolutionize dispatch planning and decision-making. [30.25] Integration, and how Pando work with their network of partners. “Companies are now realizing that what was once called back end operations is now coming front and center of their global strategies.” [36.22] Sustainability, how Pando facilitates a reduction in carbon footprint for their customers, and why clients increasingly expect their suppli

S2 E272 · Tue, June 14, 2022

Blended - Boost Your Bottom Line: Why You Should Be Retaining Diverse Talent

It’s episode 21 of Blended! I’m joined by another incredible panel of guests and we’re talking about diverse talent in the workplace, and how to keep it. From labor shortages to issues around retention, I’m having more and more conversations about talent on Let’s Talk Supply Chain, and it really was time to bring that conversation over to Blended. Ensuring you have diverse talent in your business could be the difference between surviving and thriving, so it’s something everyone should be taking seriously. Today, our guests will be discussing the current landscape in supply chain when it comes to talent; sharing their own personal experiences; tackling how to successfully hire and retain talent; and discussing exactly how we navigate bias to improve company culture.   IN THIS EPISODE WE DISCUSS:   [00.45] Introductions to our Blended panelists. Bryant – Digital Content Marketing Manager, Corporate Communications at Blue Yonder Meredith – Senior HR Director at DHL Supply Chain Heidi – Founder of Diversity Study Group Sugathri – Program Director, Women in Supply Chains at Digital Supply Chain Institute “The landscape is transforming like never before.” Sugathri [03.50] The group dives into the current landscape in supply chain when it comes to talent, and reflects on the truth behind the headlines around ‘talent shortages’ and the ‘great resignation.’ Is there a difference between talent and labor shortages? Working with the right recruiter Changing the face of the wider industry you work within Selling your brand Understanding the changing market and needs of the next generation Robust retention plans Culture work How does leadership need to change? Making DEI a business case “Ensuring that you have the right wages and the right benefits have become really important – if you’re not hitting the mark on that, and if your culture is not right, people aren’t going to come and work for you. Or they’ll come, and then they’ll leave.” Meredith [21.56] The panel reflects on the step before retention – hiring the right talent. Are talent shortages a result of dated and exclusionary hiring practices? Driving diversity of thought, which leads to innovation Crafting diverse teams How do we ensure diverse voices are heard equally? Allyship and elevating others' voices Why it’s not just an HR issue Unconscious bias “It’s a candidate driven, employee market, and its absolutely essential that organisations are pitching themselves right.” Heidi [40.47] The group shares their personal experiences and dive deeper into unconscious bias: what it means, the impact on retaining talent and how we successfully navigate through it in the workplace to help retention. Giving re

S2 E271 · Sun, June 12, 2022

How Klaus Imping is Helping Business Leaders to Make Digital Process Transformation Sustainably Successful

Today I’m joined by Klaus Imping – best-selling author, entrepreneur, innovator, thought leader and CEO all rolled into one. With an education in Business Administration, Klaus worked for almost a decade in various organizational, IT and process re-engineering roles before making the move to consulting, where he has worked with numerous clients and projects for almost three decades. As an author, entrepreneur and the CEO of mSE PointOut Group, Klaus operates in the magic triangle of information technology, processes, and strategy, with a focus on supply chain management in a global context. Today Klaus joins me to chat all about his impressive career so far; his new book; his passion for making business process digitalization effective; and why tribal workflows are undermining digital transformation.   IN THIS EPISODE WE DISCUSS:   [06.54] Klaus shares his background and career journey, from his early employed roles to where he is today. “This was the first time that I got the idea that the strength and resilience of processes is a result of three factors and the technical enablement is only one – the process design and the process adherence are equally important.” [10.03] How his father’s workplace experiences helped to shape Klaus’ mindset and approach to his own career. “You always find enough reasons to declare yourself a victim of circumstance, that’s easy. The hard way is to raise your hand, take influence and bring things to the right direction.” [13.18] Klaus’ position in ‘the magic triangle of information technology, processes, and strategy’ – what he means by that, and why it’s the ideal place to be. [16.27] An overview of Klaus’ upcoming book ‘Tribal F*cks Up Digital.’ “I truly think that digitalization and digital transformation is the next industrial revolution – it’s not a nice to have… it’s a do it or die type of thing.” [20.52] Why Klaus wrote the book, the process of writing it and his passion for transforming the way we think about digitalization. [23.18] A closer look at digital transformation, and why technology isn’t the answer. “It might work technically – but the process, the people, the workflow just doesn’t adopt it… and it’s the famous Excel spreadsheet that survives!” [28.20] Tribal workflows, and how they neutralize digitalization. [32.31] The importance of effective adoption, and how it’s different to traditional change management. “Digital transformation is not limited by technology. Digital transformation is limited by adoption.” [35.54] Klaus’ reflections on what the next couple of years are going to bring for the in

S2 E270 · Sun, June 05, 2022

Women in Supply Chain, Sneha Kumari

In today’s episode of Women In Supply Chain, I’m joined by the supply chain program manager at Amazon, Sneha Kumari. A Six Sigma Green Belt certified professional, who boats over a decade of experience leading quality supply chain and operational programs at several companies, Sneha is recognized as Operations Women Leaders by McKinsey and Co. Which doesn't happen often! She pours her passion into making the circular economy happen. Today Sneha will be talking to us about her career so far, how she went from engineering to supply chain, her experience growing up in India,  and why it's so important to highlight diverse voices. Plus, she’ll be sharing her experiences as a woman in the industry, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR: This Women in Supply Chain feature was made possible by our sponsor, Emerge . As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions.   IN THIS EPISODE WE DISCUSS: [01.27 ] Sneha's background, her childhood in India, and how she came to the U.S. [05.18] How Sneha went from  technology to a successful career in supply chain and her experience in both male-dominated industries. “Even though I was putting in more hours, I still wasn't seen... As women, we feel the urge to put in more hours because [our] confidence is already shattered." [10.34] Sneha's journey in sales and marketing. [14.48] How Crane Fluid Handling helped Sneha fall in love with supply chain and what others can learn. I have to give to [them] for believing in me, supporting me, and letting me lead multiple facets of supply chain. [16.45] Sneha's Six Sigma Greenbelt; what it is, why she went for it, and how it's impacted her career. “If you think from a quality lens, I think it's worth it! It helped me. It's a method to give an organziation the tools to improve their capabilities." [19.45] What Sneha is up to now and what she's doing for the next generation of supply chain. "I'm super deep into circular supply chains." [23.23] Sneha's recent passion project. [26.33] Sneha's perspective on the importance of elevating diverse voices. “I still don't see a lot of companies walking this talk. Great—we're talking about [diversity] more now, but I think it needs to be a part of business views. Otherwise, it's going to be very hard." [31.31] How mentorship and women played a role in Sneha's journey. [34.10] What the future holds for Sneha. [35.19] Sneha’

S2 E269 · Sun, May 29, 2022

The Best-Kept Secret For Vendor Relationships

We’re continuing to put the spotlight on our incredible family of Let’s Talk Supply Chain live shows, bringing you special guests and exclusive content that you don’t want to miss. Last week, we featured First Things First, with Mercado in episode 262 and Coming In Hot, with Abby Baird in episode 264 . And now it’s Sarah’s turn with Thoughts and Coffee. Known as "The Best 30-Minutes on a Tuesday", this weekly show brings you the hottest supply chain topics currently brewing in the industry, every Tuesday at 10am EST. In this episode, Sarah is joined by special guest Brad Blomstrom, Chief Financial Officer at Emerge, to talk about increasing corporate social responsibility through procurement, 2022 supply chain predictions – and to share the best-kept secret for better vendor relationships.   IN THIS EPISODE WE DISCUSS:   [08.27] Sarah recaps on recent episodes, and shares what’s new with Let’s Talk Supply Chain, Blended and the LTSC family of live shows. [11.43] An introduction to special guest Brad Blomstrom and his role at Emerge. [13.59] Sarah and Brad chat about the poll of the week: do you drink coffee? [17.48] Sarah reveals the topic of her Monthly Hustle newsletter, podcast tips and tricks. “Smile, have fun, speak to what you know... and it’s usually a pretty good conversation.” [20.08] Sarah and Brad discuss the first of three trending supply chain articles: supply chain predictions for 2022, and the growing investment in delivery technology. “To procure capacity inside your network and get goods shipped on time, shippers need a solution like Emerge to be able to manage those capacity relationships in real time.” [27.38] Sarah and Brad chat about the white paper released by Emerge and Reuters all about enhancing relationships in logistics through data and collaboration. “You need to get use out of your data… previously, there’s been a lot of unstructured, single-purpose data that sits in a silo - and people lose a lot of the value that comes out of monitoring and utilizing the insights that come from their normal behavior.” [32.01] Sarah and Brad reflect on the third and final article of the episode, focusing on the importance of procurement to CSR initiatives.   RESOURCES AND LINKS MENTIONED:   You can connect with Brad over on LinkedIn. If you want to find out more about Emerge, why not check out episode 243 , where George Abernathy chats all about the company: what they do; bringi

S2 E268 · Thu, May 26, 2022

Unstuck Yourself from Spreadsheets: Driving Collaboration and Productivity – Level Up with Quickbase

This is the fourth and final episode of our mini-series in partnership with Quickbase . Last week in Episode 3 , “Connect,” I was joined by Jacob MacIntrye to explore the complex world of construction; the challenges of keeping projects on time and budget, amidst supply chain and labor disruption; the importance of building stakeholder trust; and exactly how Quickbase can equip your team with real-time information to streamline processes, ensure compliance and improve communication. Today in Episode 4, “Level Up,” I’m joined for the second time this series by Peter Rifken. We’ll be discussing the ins and outs of complex project management; explaining how you can level up information to leadership, so you can make the best decisions for your operations; and exactly how Quickbase can help.   IN THIS EPISODE WE DISCUSS:   [01.54] The landscape of project management in a post-COVID environment: how companies are working, and how a focus on this area can help businesses to thrive in this period of recovery. “You’re seeing a lot of new technology in the project management space… but a lot of the themes are still the same. You’re still going to find people working in silos, with whatever tool they’re working in – and, a lot of the times, in tools that aren’t customized for their workflows.” [03.58] The increasing complexity in project management, and some of the main challenges involved in trying to keep quickly moving parts on track. “A lot of the challenges with project management is bringing all of those pieces together, and making sure that all your business partners can collaborate around that same information.” [05.52] Supplier diversity – why you need to make it a project in itself, and how to manage complexity and adjust processes to set yourself up for success. [11.13] Why visibility means different things to different people, and how businesses can make that visibility meaningful and actionable. “Visibility always starts with a conversation of ‘who are my stakeholders?’ and that visibility will be different depending on where in the business you’re having that conversation.” [13.33] A closer look at Quickbase’s Project Management Software, what it does and how it helps to address key industry challenges. [16.40] The importance of customizable solutions in helping to level up a business’s project management success. “When you don’t customize, it means you’re now conforming to a process that was defined for you, with some assumptions... Any time you make somebody change how they work to match how your tool works, you’re adding an inefficiency.” [22.04] Leadership priorities, and how visibility and integration within project management can help them make better strategic decisions

S2 E267 · Sun, May 22, 2022

Unleash The Negotiations Ninja Within with Mark Raffan

Today I’m joined by Mark Raffan, serial entrepreneur, procurement veteran and expert in negotiation, influence, and persuasion. He’s the founder of Negotiations Ninja – designed to improve performance with training and improve results with coaching, the company develops and delivers engaging negotiation training to world-class procurement and sales teams. Mark is also the founder and host of the Negotiations Ninja Podcast, the number one negotiations podcast in the world, in which he interviews negotiation, sales, and procurement thought leaders and shares the tools, strategies and tactics you need to succeed. Today Mark joins me to chat all about Negotiations Ninja: what they do; the importance of negotiation in supply chain; procurement and supply chain collaboration; and his top tips for navigating a post-pandemic work environment.   IN THIS EPISODE WE DISCUSS:   [06.48] The landscape of negotiation, why it’s so important and how it fits into supply chain. “We’re living in such a strange time when it comes to supply chain shortages, blockages, inflationary environments… and without good negotiation skills, it’s really hard for us to get deals that make sense for our organization.” [11.29] Collaboration, and who needs to come together to achieve negotiation success. “Get people from supply chain and procurement together, we already have a really great relationship… and we need to rely on each other a little bit more.” [13.59] An overview of Negotiations Ninja – what they do, and how they help their customers. “The objective for our negotiations is ‘get a good deal’ – but most of us don’t even know what a good deal actually means, because we haven’t defined it.” [17.39] Mark’s background, and the career journey that led him to negotiation. [19.32] Navigating a post-pandemic work environment, how things have changed and Mark’s top tips for managing digital negotiations. [27.13] The benefits of working with Negotiations Ninja, and a closer look at their services. [30.12] An example of how Negotiations Ninja typically works with a customer, and how quickly that business can see significant ROI. “You’re going to see a massive risk reduction, you’re going to start seeing cost management… but more than that, it starts to teach people how to think strategically about their relationships.” [32.50] The ideal client for Negotiations Ninja. [33.56] A snapshot of Mark’s Procurement Fundamentals program. [35.36] The future for Negotiations Ninja. [36.44] Mark’s one key takeaway from today’s discussion.   RESOURCES AND LINKS MENTIONED:   Head over to Negotiations Ninja’s website now to li

S2 E266 · Wed, May 18, 2022

Unstuck Yourself from Spreadsheets: Driving Collaboration and Productivity – Connect with Quickbase

This is the third episode of our mini-series in partnership with Quickbase . Last week in Episode 2 , “Control,” I was joined by Alex Pederson to talk all about the solar industry. We discussed the increasing importance of generating renewable energy sources; the challenges of ensuring efficiency and connectivity, whilst meeting high demand; the power of low-code development in complex industries; and exactly how Quickbase can centralize scattered workflows to help scale your operations quickly, safely and securely. Today in Episode 3, “Connect,” I’m joined by Jacob MacIntrye to explore the complex world of construction; the challenges of keeping projects on time and budget, amidst supply chain and labor disruption; the importance of building stakeholder trust; and exactly how Quickbase can equip your team with real-time information to streamline processes, ensure compliance and improve communication.   IN THIS EPISODE WE DISCUSS:   [02.05] An introduction to Jacob, his background and experience in the construction industry. “With that job comes a lot of software… whether you like it or not – and a lot of folks don’t like it!” [03.24] How Jacob discovered Quickbase, why he decided to join them, and his passion for combining his industry experience with Quickbase technology to help others. “Difficulties in the supply chain come down to difficulties in the communication – when you want to track pipe, what you’re really wanting to do is track the information and communication between the parties.” [08.56] From supply of materials to rising costs, a closer look at the challenges the construction industry is facing right now. [12.20] The impact of fines and compliance violations, and Jacob’s thoughts on how the industry could start to better predict project delays. “The planners need better tools: a lot of times you’ll find them just tracking things in spreadsheets. They’ve got their major systems but the only other thing they have are spreadsheets, so there’s nothing in the middle to give that robust connection.” [16.10] A closer look at Quickbase’s Construction Management Software, what it does and how it helps to address key industry challenges. [19.47] The types of customer that Quickbase works with. “We’ve been around a long time, so we have owner-operators that have 10 employees, and we work with half of the fortune 100 - we have a huge range of customers that need that flexible middle.” [21.41] The complexity of documentation and data management, and how Quickbase achieves the balance of being flexible, but also robust enough to house and manage complex, ever-changing data in a secure and easy to use way. “When people get nervous about where their data goes, I always remi

S2 E265 · Tue, May 17, 2022

Blended – DEI in the Workplace – Not Just The Smart Thing To Do, But The Right Thing To Do

It’s episode 20 of Blended: I’m joined by another fantastic panel of guests and we’re talking about the business benefits of DEI. Previously on the show, we’ve talked to underrepresented groups and specific communities – whether it be women, people of color, trans folks – and, as part of our discussions, we’ve heard them passionately share their stories and illustrate why, of course, they’re such an integral part of successful teams. So we thought it was time to really put a focus on that and dedicate a whole show to the importance of embracing DEI in your business. Today, our guests will be exploring what DEI means to them; sharing their own personal experiences; reflecting on issues such as creating safe spaces, ongoing education and authenticity; and discussing the importance of supplier diversity. IN THIS EPISODE WE DISCUSS:   [00.49] Introductions to our Blended panelists. “DEI encompasses the relationship, philosophy and culture of acknowledging, embracing, supporting and accepting those of all racial, sexual, gender, religious and socio-economic backgrounds (among other differentiators).” Gennifer Shay – Senior Event Manager at S&P Global Asheley – Director of Customer Success at Flowspace Gennifer – Founder/Executive Director at TransNewYork Amani – Director Of Operations at Malao Logistics [06.41] The group discusses DEI: what it means; why it’s important; the challenges; and real-life examples of who’s doing it right and who’s doing it wrong. “Companies that adapt their strategies and their policies around the different groups of people they have working in their organization and don’t treat it just like a blanket initiative, and really get down into the details of who their people are and what challenges they face... that’s when you can really look at whether your environment is inclusive or not.” Shay Creating the right environment and culture Accepting people for who they are Representation Burden of tokenism Impact of Gen Z Education and training Budgets and investment Advocacy and mentorship Creating safe spaces Celebrating awareness days and months, and finding the right balance Intention and authenticity Consistency “It’s not about just the [awareness] month – because I’m going to be black every single day, not just in February!” Asheley [01.10.21] The panel takes a closer look at both the obstacles and benefits of supplier diversity. Increasing customer demand for diversity Barriers for small businesses, eg extended payment terms, expensive tables at events etc Making it equitable [01.20.19] The group sum-up their learnings from today’s discussion. “It’s a way of living, it’s a collective thing. If I want people to know my culture, I also need to sho

S2 E264 · Sun, May 15, 2022

How Memefication is Changing The Supply Chain

We are absolutely loving showcasing our incredible range of live shows! Last month, in episode 257 , we put the spotlight on Action Items with Dyci Sfregola. Last week in episode 262 , it was Mercado’s turn with their show, First Things First. And, today, we’re bringing you Coming In Hot, with Abby Baird. The industry is always changing, so what’s in store for the next generation of supply chain professionals? Supply chain management student, Abby, brings her passion and enthusiasm for the future of supply chain every fourth Thursday at 12.30pm EST. In this episode, Abby is joined by special guest Lydia O'Neal, supply chain and logistics reporter at The Wall Street Journal, to talk all about the memefication of supply chain; how supply chain management is being shared; and the popularization of the industry.   IN THIS EPISODE WE DISCUSS:   [07.43] An introduction to special guest Lydia O'Neal, her background and how she transitioned to reporting on supply chain. [10.20] How Lydia came to write Sorry, the Global Supply Chain Ate My Homework , and her thoughts on the memefication of supply chain. “I’ve heard, anecdotally, that professors are seeing more interest from younger students, even in high school!” [13.23] How the memeifcation of supply chain, and the increase in supply chain content on social media, has impacted people and businesses. “Another effect of this has been the visibility of all the people, the workers in the warehouses, the truckers and on cargo ships, because it’s previously been this invisible magic of your stuff getting to your door.” [15.36] Lydia’s reflections on whether the newfound popularity of supply chain in social media is actually helping to teach people what supply chain really is. [18.09] The value to be found in greater supply chain exposure and increased knowledge. “It’s great to bring in a more diverse workforce, in management especially – I hear over and over again that this is the domain of old white guys… so to go on TikTok and find young women explaining it… it’s great!” [20.12] How fresh supply chain content is moving away from jargon and a business-heavy approach towards making the topic fun and engaging. “The over-arching goal was to make it fun!” [22.29] How new supply chain content is reaching such a broad audience. “It’s exploded and people have appropriated it into their own jokes.” [25.42] The opportunity for businesses to use the memefication of supply chain to their advantage, particularly when it comes to customer expectation and experience. [29.41] Lydia’s thoughts on whether increased memeification impacts supply chain professionals in their day-

S2 E263 · Wed, May 11, 2022

Unstuck Yourself from Spreadsheets: Driving Collaboration and Productivity – Control with Quickbase

This is the second episode of our mini-series in partnership with Quickbase . Last week in Episode 1 ,  I was joined by Peter Rifken to take a closer look at people. We talked about the workers on the front line of the industry right now, the challenges, the opportunities, and exactly how Quickbase can optimize and automate to connect people and workflow together. Today,  I’m joined by Alex Pederson to talk all about the solar industry. We’ll be discussing the increasing importance of generating renewable energy sources, the challenges of ensuring efficiency and connectivity, while meeting high demand, the power of low-code development in complex industries, and exactly how Quickbase can centralize scattered workflows to help scale your operations quickly, safely and securely.   IN THIS EPISODE WE DISCUSS:   [01.46] An introduction to Alex, his background and role at Quickbase. “I ran into Quickbase… and it blew my mind – how customizable it was, how flexible the platform was and what you could do with it.” [03.05] A snapshot of the main challenges facing the solar industry right now. [05.23] The huge range of stakeholders involved in solar projects, how they have typically been connecting and the positive impact of collaboration and bridging those gaps. “Most of the time, customers are emailing an Excel doc back and forth, or even shooting text messages.” [07.24] The popularity of Excel, and how we get people out of spreadsheets. “If you’re using Excel, you’re going to absolutely love using Quickbase – it’s a very easy transition over and… you now have that ability to customize roles and permissions, governance, dashboards… everything that’s important for you and your role.” [11.03] A closer look at Quickbase’s Solar Management Software, how the solution can benefit solar brands, and address their key challenges. “Wherever there are gaps in your current process, that’s where Quickbase can fit in and be that agility layer.” [14.09] Keeping on top of the moving parts in complex solar projects. “It really comes down to making sure you have the correct data... then you’re able to start to see trends and make predictions.” [17.00] How to better predict project delays, amidst industry-wide disruption, and improve communication. [18.05] The importance of control and custom solutions when it comes to efficiency and scaling at speed. “If you think about needing a software that fits for your project, or fitting your projects in to a software, there’s a difference between the two.” [19.00] How Quickbase software has helped customers save weeks on their installation times, and what we can learn from other countries, like Africa, that are running successful sol

S2 E262 · Mon, May 09, 2022

We Need To Talk About The First Mile

Today we’re featuring one of our amazing live shows on Let's Talk Supply Chain. Last month in episode 257 , we put the spotlight on Action Items with Dyci Sfregola and now it’s the turn of First Things First with Mercado! We live in a consumer driven world. $2.5T worth of products are imported annually, representing 15% of U.S. GDP. It’s time companies become fully connected to the people who make and move our products, and look for ways to improve the way we plan, buy, and move them around the world. Join Mercado CEO Rob Garrison and special guests every second Tuesday of the month at 12pm ET as they explore the future of the supply chain in 2022 and beyond. And this episode is all about the first, and last, mile. Rob is joined by special guest Edward Hertzman, Executive Vice President at Fairchild Media and Founder and President of Sourcing Journal, to talk all about ensuring you have a first mile strategy; the growing importance of traceability; building more equal supplier relationships; and the evolution of the modern first mile industry.   IN THIS EPISODE WE DISCUSS:   [06.16] The “fastest five” – from carrier profits to a furniture brand building its own vessel, Rob takes a look at five standout industry headlines. [11.59] An introduction to special guest Edward Hertzman, his background and how he came to found Sourcing Journal. [14.57] Rob and Edward discuss how, and why, the final mile has evolved so quickly, whilst the first mile has remained arguably static; Amazon’s role in these changes; the importance of an integrated strategy; and the impact of COVID . “When you talk about the last mile, Amazon has completely changed the game… they made that part of the shopping experience.” “We can no longer take our upstream, first mile relationships for granted and we need a strategy – it’s not one or the other, it’s the first mile, middle mile and last mile.” [22.33] A closer look at sourcing, tier two and three suppliers and the importance of traceability. “We have a regulatory responsibility to make sure we know where our products are being made.” [26.37] Edward’s thoughts on whether the first mile is an opportunity for businesses to do some good, and better tackle their commitments to people and planet. “We need to think about how we can share risk – it can’t just be that the retailers win and the factories lose.” [31.57] Rob’s reflections on the ‘modern first mile industry.’ “We’re due for the next evolution of this industry.” RESOURCES AND LINKS MENTIONED:   Head over to Mercado’s website

S2 E261 · Wed, May 04, 2022

Unstuck Yourself from Spreadsheets: Driving Collaboration and Productivity - See with Quickbase

This is the first episode in our brand new four-part mini-series in partnership with Quickbase . Quickbase helps customers see, connect and control complex projects that reshape our world. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom-fit solutions to the way they work – using information from across the systems they already have. Today in Episode 1, See, we’ll be taking a closer look at people: the workers on the front line of the industry right now; the challenges; the opportunities; and exactly how Quickbase can optimize and automate to connect people and workflow together.   IN THIS EPISODE WE DISCUSS:   [02.01] A reminder of who Quickbase are and what they do; and an update on what’s changed since they were last on the show. [04.01] From labor shortages to staff retention, the main challenges that businesses are facing when it comes to front-line workers, and how those challenges have changed from just a couple of years ago. “Frontline workers are having challenges, and the folks that are trying to hire, retain, train and continuously upskill those workers are also having a huge challenge… COVID has put a huge spotlight on the need to improve some of the processes that are touching turnover.” [06.51] Compliance, how job site safety has changed dramatically since COVID, and the key priorities in the area right now. “COVID has thrown a shocker at all of us and said ‘hey, you need to be able to adapt to rules, regulations and requirements that never existed’ – and you may not have a tool to track these 10 new requirements, or capture the information you didn’t capture before.” [10.14] Connectivity, and why it’s so important to change the way we think about data in order to get our teams out of Excel. “People will always gravitate towards the path of least resistance to solve their problems.” [13.50] A closer look at the Quickbase software, and how it’s designed with front-line workers in mind. "The challenge we see most often is that no team is exactly like the last one… they really need a combination of technology that is safe, secure and robust, but can then be moulded like Play Doh for the front line environment, that allows for both starting fast, and then scaling.” [17.45] Peter’s reflections around automation, how to get the most out of it, and how that works with Quickbase. “It’s dangerous to want to jump full steam ahead into automation… it needs to be coupled with strategy.” [23.31] Process improvement, and how you can achieve a healthy full circle model built around Quickbase. “Momentum is what starts to change culture.” [29.22] The impact on your business and bottom line when you successfully pull the threads of good

S2 E260 · Sun, May 01, 2022

Women In Supply Chain, Maggie Petrovic

In today’s episode of Women In Supply Chain, I’m joined by experienced and strategic logistics operations professional, Maggie Petrovic. A business and communications graduate, Maggie honed her skills at global third-party logistics provider Coyote Logistics, gaining deep knowledge and experience across operations, sales, strategy and customer experience. As a leader at Emerge, she’s helping to save shippers time and money by operationalizing game-changing products. Today Maggie will be talking to us about her career so far; her talent for operations strategy; the excitement of start-up culture; and Mom guilt. Plus, she’ll be sharing her experiences as a woman in the industry, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   This Women in Supply Chain feature was made possible by our sponsor, Emerge . As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions.   IN THIS EPISODE WE DISCUSS:   [06.24] Maggie’s background, her field hockey college scholarship, and her reflections on how a sporting mindset correlates so well with business, and supply chain. [14.02] How Maggie went from a Business and Communications degree to a successful career in supply chain. “It sounded interesting… it was an industry that was growing after the recession and not shrinking… I got an offer from Coyote Logistics, and never looked back!” [16.32] Maggie’s time at Coyote Logistics, learning on the job, and the experience she gained from having a ‘just say yes’ mentality. “When I think about the roles and opportunities that stick out, it was really just me saying yes to anything and everything that was going to give me an opportunity to learn more and put me out of my comfort zone.” [18.28] Maggie’s experience of living and working in Europe, and what she learned. [21.15] Maggie’s role as Vice President of Strategic Initiatives at Emerge. “I truly believe that what we’re doing at Emerge is game changing – we’re building products that the industry really needs” [22.12] The impact of COVID on procurement, and the resulting trends and learnings. [24.02] Maggie’s experience of Mom guilt, and how she balances work and motherhood. “I certainly had Mom guilt going back to work after maternity leave. I thought: ‘my baby is so small, how can I leave her all day’? and that was so hard.” [26.39] Why Maggie loves the culture and benefits that come from working in a start-up, and her experiences, as a woman, of working in those environments.<

S2 E259 · Sun, April 24, 2022

Transform How You Manage Your Supply chain, with Prompt Global

Today I’m joined by Prompt , a customer-focused logistics software business who are on a mission to unlock your digitization and automation potential – to drive cost savings and revenue improvements – without changing your underlying software platforms. Prompt helps supply chain companies to easily expand the functionality of their Transportation Management Systems without changing or replacing any of their existing software. As the only logistics technology company with all the major global data privacy and security certifications, Prompt work with more than a third of the top 25 freight forwarders, providing visibility, automation, and payment processing solutions that all safely and seamlessly connect back to their system, or systems, of choice. Today Kai Timmermann, Chief Operating Officer at Prompt, joins me to chat all about the company: what they do; the biggest challenges in logistics today; putting customers at the core of their solutions; and the importance of visibility and data integration to the future of logistics.   IN THIS EPISODE WE DISCUSS:   [07.06] Prompt’s origin story, and how Rob and Kai’s background with Lading and CargoWise led them to develop this new software-based brand. “We’re about orienting for real outcomes – we’re not excited by jargon… we just want to get the job done.” [10.38] An overview of Prompt – what they do, and how they help their customers. “For users, we’re about moving time and attention… and from a management perspective, they benefit from that users time and attention, but now they also have process consistency.” [12.12] From managing talent to process inefficiency, a look at some of the key challenges Prompt’s customers are facing right now. “To win the talent war – which is a big deal these days – you want to get people out of that menial work.” [15.49] A  closer look at Prompt’s Automation solution: what it does, how can it help, the benefits – and Kai’s thoughts on the rising importance of automation within supply chain technology. [19.09] What visibility means to Prompt, and how their business intelligence solutions can help to address core inefficiencies. “There are a million people doing it, and visibility can be used to describe a huge span of things… when we talk about our Prompt visibility tool, it’s about better data and access to the information inside a company’s ERP.” [22.02] Prompt’s two-sided integration, how it helps to facilitate improved visibility, and how they work to expand a company’s TMS without impacting their existing software. [25.54] A closer look at Prompt’s evolving Payments solution. [26.46] Kai’s reflections on why we should be paying so much attention to issues like visibility and data integration; the difference it’s going to make, both on a business and

S2 E258 · Tue, April 19, 2022

Blended - I Said No: Managing Sexual Harassment In The Workplace

It’s episode 19 of Blended: I’m joined by another amazing panel of guests and we’re talking about sexual harassment. It’s another tough subject because the reality is, so many people, particularly women, have a story. And we need to tell those stories if we’re going to expose just how prevalent this problem is. Today, our guests will be discussing exactly what sexual harassment means and where and when it happens; sharing their own personal experiences; reflecting on the differences between harassment and assault; and the panel will be sharing their advice for tackling the issue and creating safer workplaces.   IN THIS EPISODE WE DISCUSS:   [01.37] Introductions to our Blended panellists. “Young adults and children need to learn about boundaries: what they mean, how to uphold them and how to resolve a conflict around them.” Christina Kristy – President and Owner at Knichel Logistics Carl – CEO at Carl Shawn Watkins Consulting, LLC Christina – Writer Charlene – Website Architect & Full-Stack Web Developer Nathalie – Customer Success Manager of Enterprise Partnerships at Calm “There’s been a clash of generational understanding and generational behaviour.”  Charlene [06.15] The group discuss the basics around sexual harassment: what it means, where and how it can happen, the behaviors it can include and the difference between sexual harassment and sexual assault. “It’s not about sexual desire… it’s the power that's yielded through that harassment.” Carl Mindset and intent Language matters Generational clash Mocking or discrimination around a person’s sexuality Gender stereotypes Power plays The danger of anonymity online Blurred lines between the workplace and online/social media Move from acceptable to accessible Confrontation and boundaries Remote working inviting harassment into your home / violating a safe space (Men’s) sense of entitlement Men choosing not to put themselves in a compromised position “When you think about what predated ideas about what sexual harassment would be defined as, it also came with these predisposed character traits. “ Nathalie [55.14] The panel share their own personal experiences of sexual harassment, and the impact of those experiences. “It’s the translation from that Mad Men era where everything was pictured as acceptable to now where everything is accessible… now the attitude has met the opportunity.” Carl Carl’s experience of child molestation by an uncle; how he used imagination, creativity and learning as a release; and the alcoholism and suicidal ideations that followed, before he translated that pain to power Kristy’s experience of dropping out of college because of an attempted sexual assault, of inappropriate behavio

S2 E257 · Mon, April 18, 2022

reating Supply Chain Stability with Dual Sourcing and S&OP

Today we’re shaking things up and, instead of our usual guest interview, we’re featuring one of our fantastic new live shows on Let’s Talk Supply Chain – Action Items with Dyci Sfregola. Each month Dyci, CEO of New Gen Architects , is joined by a special guest to discuss key issues in the post-COVID supply chain; actionable steps businesses can take to prepare for scalability; and how to leverage supply chain technology and process redesign to upskill or reskill teams to provide meaningful, purposeful work for their employees while improving the bottom line. And this episode is all about stability and supply chain – two words that we don't see together very often! But Dyci has a few key action items up her sleeve to do just that – to ensure supply stability to support demand plan. Dyci is joined by special guest Atia Yarbrough, Director of Demand and Supply Planning at Mason Dixie Foods, to talk all about sales and operations planning, the importance of dual sourcing, how to reduce uncertainty, start-up funding, customer relationships and more.   IN THIS EPISODE WE DISCUSS:   [08.21] Atia’s journey to Mason Dixie Foods. [10.41] Atia’s experience of S&OP’s in large enterprises, and how that compares to Dyci's experience of small businesses. “We have a very cross functional process where we have supply chain, planning, sales and finance engaged and we’re working monthly… if you’re looking at it from a yearly standpoint, you’re a little too late.” [14.20] How Mason Dixie established a robust S&OP process as a small business, and Atia’s advice on how others can get started. “First you have to have people on board – change is hard, process change is extremely hard.” [18.07] An idea of the time and allocation of resources required when fulfilling a successful S&OP process. [21.21] Some of the key technologies used in sales and operations planning. [23.46] The importance of dual sourcing. “Customers want what they want, when they want it.. so dual sourcing is an integral part of the S&OP process." [26.51] Audience question: any tips on how to measure ESG impacts in the S&OP process? [28.58] Finding the right partners. [33.25] Translating your sales and operations planning into weekly or daily S&OE’s, and determining the key KPI’s to measure that execution. “You can have that S&OP process, but you really have to have that actionable plan to show a result every day – whether it’s a good result, or a bad one.” [37.10] How external partners are a part of the S&OP process, and how to extract and utilize their data. “Really organizing the data, and everybody owning t

S2 E256 · Mon, April 11, 2022

Find The Perfect Employees For The Long Run, with WorkStep

Today I’m joined WorkStep , a people-focused provider of hiring and retention technology for supply chain teams. WorkStep is the market-leading provider of Frontline Workforce Retention solutions, purpose-built for the modern supply chain. With customers including manufacturing, warehousing, retail distribution, and transportation employers across North America, WorkStep solutions provide HR, operations, finance, and c-suite executives with what they need to hire frontline workers, engage them throughout their employment journey, and seamlessly act on critical insights to drive organizational change and ultimately reduce turnover. Today Dan Johnston, Co-founder & CEO at WorkStep, joins me to chat all about the company: what they do; the ins and outs of hiring and retention; the truth behind the current ‘talent shortages’; and the upcoming workforce trends to look out for.   IN THIS EPISODE WE DISCUSS:   [07.03] Dan’s founder story, and how his experience as an ‘Entrepreneur in Residence’ gave him the time to reflect on his previous role as a warehouse manager and how he could innovate to solve some of the problems he saw there. “I’d seen just how detrimental the temp staffing model was… just how challenging a constant rotating door of frontline workforce turnover was to every level of an operation.” [10.47] How Dan’s previous education technology businesses led him to found a business in supply chain staffing. “When we started WorkStep, we thought of this as really a matching problem – supply and demand. And what we realized over time, is that it’s much more than that. It’s more than just matching an available worker to an available job.” [14.16] An overview of WorkStep – what they do, and how they help their customers. [17.04] From talent shortages to new ways of working, a look at some of the key challenges happening in staffing right now. “A lot has changed in the last two years, but actually a lot of these trends were already underway.” [19.57] WorkStep’s employer solution for hiring new staff – how it works, the benefits and the power of data and automation. [22.37] WorkStep’s employer solution for staff retention, why retention is so important and the huge impact it has on both a company’s top and bottom lines. “We’re talking about hundreds of millions of dollars in turnover spend that these large logistics and manufacturing companies are incurring every year – so this is a very important bottom line problem.” [26.14] Why WorkStep is the best solution for job seekers. [29.22] The importance of diversity and inclusion in the workplace, and how WorkStep’s solution can help aid your DEI strategy. [33.15] The ideal client for WorkStep. [35.41] A closer look at WorkStep’s competitive pricing model. [37.16] A c

S2 E255 · Sun, April 03, 2022

Women In Supply Chain, Mardi Tegmeyer

In today’s episode of Women In Supply Chain, I’m joined by Mardi Tegmeyer: a passionately customer-focused supply chain leader. An experienced logistics professional, Mardi’s knowledge and experience covers sales, operations, account management and customer success. As a leader at Emerge, she’s helping to reinvent freight procurement by putting customers firmly front and center. Today Mardi will be talking to us about her career so far; her passion for customer success; and the importance of collaboration and inclusion within supply chain. Plus, she’ll be sharing her experiences as a woman in the industry, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   This Women in Supply Chain feature was made possible by our sponsor, Emerge . As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process , enabling shippers and carriers to make more strategic decisions .   IN THIS EPISODE WE DISCUSS:   [07.36] Mardi’s background, and the journey that led her to a career in supply chain and customer experience. “I was the receptionist to start… and then a month later, I was the customer service manager! And from that point, taking care of customers was my niche.” [12.06] Mardi’s experience at Garrett Popcorn , her incredible accomplishments there and the power of learning on the job. “I was in a little over my head – I was figuring it out as I went, making relationships, building trust… It was an adventure!” [15.37] Mardi’s reflections on young people and supply chain, the balance between learning and experience and what the next generation of supply chain professionals bring to the table. “There’s no right or wrong way to solve challenges in this industry.” [18.07] Mardi’s role as Customer Success Manager at Emerge. “Every day is different - I do love that about this job - I can come in and solve different problems… and there’s lots of disruptions going on, especially now.” [19.58] A closer look at Emerge’s supportive culture and approach to diversity and inclusion . [21.31] The importance of customer success, building strong relationships and how it differentiates you in the marketplace. [24.16] The role of coll

S2 E254 · Sun, March 27, 2022

Outsource Your Way To Success, with Zenov BPO

Today I’m joined by Zenov BPO , a customer-centric and results-driven outsourcing business, who are laser-focused on solving their clients’ toughest challenges through their range of expert services. Zenov are dedicated to ensuring efficiency in their customers back office operations, and to delivering the best savings, by providing unmatched services in strategy, technology and operations. With expertise across industries and most business functions, they deliver transformational outcomes for a demanding new digital world. Today Joseph Wilson, Senior Director & Partner at Zenov BPO, joins me to chat all about the company: what they do; the role of outsourcing in contemporary business; and the importance of a customer-focused approach.   IN THIS EPISODE WE DISCUSS:   [07.23] An overview of Zenov BPO – what they do, and how they help their customers. “A lot of organizations hit that hump, where they can’t grow exponentially… so we’re saying ‘how can we help these organizations climb and reach their pinnacle?’” [09.29] From accounting to supply chain management, a closer look at Zenov’s range of services. "A lot of companies are still working on Excel… so we take all that information and compile it into a dashboard so they can have the data to drive the business, to make decisions that are agile but also meet and exceed expectations.” [11.49] How Zenov work with their customers to build a bespoke support package that best addresses their challenges. “We take KPI’s… and get organizations to start thinking differently.” [16.49] How, and why, Zenov work as an extension of their customers internal teams. [18.28] The most common objections from potential customers when it comes to embracing outsourcing. “One of the biggest hesitations, prior to COVID, was ‘the back office is going to take my job!’ But we’re not taking your job, we’re supporting... allowing you to do the value add work.” [22.47] Zenov’s North American office and executive staff, why that’s important and the benefits it brings to their customer base. [25.48] The importance of a customer-focused approach and why it’s a growing trend. “We look to be an extension of their business… and if they’re not growing, and they’re going out of business, so are we. So we look at it as if it's our own family-run business.” [27.09] The impact of COVID on the workplace and the unexpected positives. [29.02] The trend towards increased outsourcing, and the current challenges – and potential – within the talent pool. [32.59] The ideal customer for Zenov BPO. [34.23] A case study detailing how Zenov helped to improve response time and customer satisfaction for a key client, resulting in an increased profit margin of 30-40%. [37.35] The future for Zenov BPO.

S2 E253 · Sun, March 20, 2022

Optimize and Automate Warehouse Operations, with Motion2AI

Today I’m joined by Motion2AI , an exciting and innovative tech company offering machine-learned solutions for warehouse mobility operations, covering monitoring, dispatch, safety, and autonomy integration. Founded in 2018, Motion2AI is a fast-growing start-up providing intelligent solutions for warehouse efficiency and safety. It offers AI platforms for warehouse mobility fleets (such as forklifts, carts or robots) by providing services of safety, monitoring, optimization, and autonomy. And the ecosystem supports manned labor and robots seamlessly, providing practical and scalable solutions for warehouse operations. Today Byungsoo Kim, Founder & CEO at Motion2AI, joins me to chat all about the company: what they do; the benefits to be found in harnessing the power of AI within operations; and the relationship between people and technology.   IN THIS EPISODE WE DISCUSS:   [07.00] Byungsoo’s background and how he came to found Motion2AI. “Not every warehouse is taking advantage of that new technology and I’m happy that, with Motion2AI, I can support that.” [09.00] Byungsoo’s experience as a start-up, and Motion2AI’s impressive growth in a short space of time. “There’s no secret… we have good technology, and we’re working with excellent customers!” [10.24] An overview of Motion2AI – what they do, and how they help their customers. [12.19] The three core challenges that Motion2AI customers are currently facing in their warehouses. “The size of these warehouses is a big challenge… so communicating and collaborating between those different units is a challenge, too.” [13.52] A closer look at the four core products that make up Motion2AI’s MotionFMS Fleet Management Service, and why they all look to solve one key over-arching problem. [20.19] The speed, ease and comparatively low cost of integration and implementation with the wireless Motion2AI systems. [22.31] The importance of visibility. “Visibility is really important for warehouse operation… especially in productivity and safety.” [23.43] Byungsoo’s reflections on AI, from the relationship between people and technology – and how Motion2AI are pulling everything together – to a comparison between AI innovation and the Industrial Revolution. “Our solution is saving their time… it’s automating many of those tedious tasks and helping the staff spend their time on more valuable tasks.” [28.29] The ideal customer for Motion2AI. [29.30] A glimpse into the time and cost savings customers can expect by working with Motion2AI. [31.23] The future for Motion2AI.   RESOURCES AND LINKS MENTIONED:</

S2 E252 · Wed, March 16, 2022

Blended - Hiding in Plain Sight: The Reality of Workplace Discrimination

It’s episode 18 of Blended: I’m joined by another amazing panel of guests and we’re talking about workplace discrimination. It’s a sensitive subject: something that a lot of people have actually experienced, but not something we like to talk much about. So, of course, it’s a topic we want to tackle head on! Today, our guests will be discussing exactly what discrimination means and why it happens; sharing their own personal experiences; reflecting on the differences between discrimination, micro-aggressions, victimization and bullying; and the panel will be sharing their advice for creating more supportive and inclusive workplaces.

S2 E251 · Sun, March 13, 2022

Achieve Ultimate Efficiency, Transparency and Service, with R2 Logistics

Today I’m joined by R2 Logistics , an award-winning third-party logistics provider offering industry-leading supply chain management services to shippers of all sizes. Founded in 2007, R2 Logistics is a global provider of market-leading transportation services and logistics solutions. As a third-party logistics company, it provides access to thousands of transportation providers and has the capacity to resolve all of your shipping needs. Backed by game-changing technology and its culture for reliable service and relentless passion, R2 Logistics has built a strong reputation as an industry leader. Today Frank Dreischarf, Vice President of Supply Chain Solutions at R2 Logistics, joins me to chat all about the company: what they do; overcoming challenges in the midst of disruption; and the importance of collaboration and visibility in supply chain.   IN THIS EPISODE WE DISCUSS:   [08.28] R2 Logistics’ background and how they’ve evolved into the company they are today. “That expedite mentality, that sense of urgency, is part of our organizational DNA.” [11.29] A closer look at the R2 Logistics transportation management system, its features and the benefits. [14.10] From expedited to intermodal, a look at R2 Logistics' full suite of services for shippers. “I like to say that we’re in the ‘headache elimination’ business. Our job is to work with our strategic customers, figure out what their needs are, anticipate those needs (sometimes before they even know that they have them) and come up with solutions.” [15.08] The importance of transparency and why R2 Logistics partner with industry-leading tech providers to offer the highest level of visibility. [17.12] The R2 Logistics carrier offering. [19.13] A closer look at the platform itself, and its user-friendly interface. “Everything, from the interface to how the customer interacts with the system, is designed to make it as easy as possible.” [21.23] The speed and ease of an R2 Logistics implementation, and the on-boarding audits that help new customers ensure they have the best prices and achieve the most value from the process. “We're able to add a lot of value to customers that are in that mid-small size range… because companies of that size just don’t have the economic resources to hire the professionals necessary to adequately manage that transportation spend.” [26.50] The R2 Way, and why this unique set of principles sets them apart. [30.05] From the importance of surety of supply to a new appreciation for collaboration, Frank’s reflections on the state of the industry right now, and the key trends and learnings coming out of it. “People are starting to realize that relationships matter, collaboration matters. Those customers or shippers out there that have forever v

S2 E250 · Mon, March 07, 2022

Women In Supply Chain, Mary McNelly

In today’s episode of Women In Supply Chain, I’m joined by Mary McNelly: industry powerhouse and logistics and supply chain expert for leading global shoe brand, Crocs. An experienced and talented leader, Mary’s knowledge and experience covers all aspects of logistics and supply chain. In her 13 year career with leading retailer Crocs, Mary has risen through the ranks to become the Senior Director of Global Logistics & Supply Chain Network Design. Today Mary will be talking to us about her career so far; her passion for logistics; and the role of innovation, automation and agility amidst major disruption. Plus, she’ll be sharing her experiences as a woman in the industry, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   This Women in Supply Chain feature was made possible by our sponsor, Emerge . As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions.   IN THIS EPISODE WE DISCUSS:   [06.06] Mary’s background, and the journey that led her to a career in supply chain. “For the people who are interested, but don’t really know – jump in and just start…. If you’re true to yourself you’ll find it, because there’s something for everyone in supply chain.” [09.32] A closer look at Mary’s current role as senior director of global logistics and supply chain network design at Crocs, the challenges and the triumphs. “Logistics in the last three years has really proven to be incredibly enabling or disabling, if you don’t think forward and have the right relationships and strategy.” [12.34] Mary’s steady career progression throughout her 13 years with Crocs, and what she loves so much about the brand. [14.32] Mary’s experience of disruption as a director of a global brand during a pandemic, and the different proactive ways in which Crocs responded. “I love logistics, supply chain and problem-solving – and what’s more important, is we’re creating history in supply chain right now.” [18.23] Mary’s innovative, strategic and agile approach to leadership, and how more businesses across the industry can better nurture that kind of mindset. [21.03] The importance of sustainability and social responsibility, and a closer look at Crocs philanthropy division. [24.15] Mary’s experiences as a woman in a male-dominated industry. “I’m so proud to be able to say that the majority of our C Suite at Crocs are all women… it’s been a real goal within Crocs to continue to elevate women.” [29.23] Mary’s reflections on the best way to en

S1 E249 · Mon, February 28, 2022

Making Deliveries Better For Everyone, with FarEye

Today I’m joined by FarEye , a cutting-edge logistics tech company that is on a mission to make logistics across the world more efficient, predictive and organized, through the use of new technology. FarEye’s Intelligent Delivery Management Platform is making the delivery experience better for everyone, and enabling enterprises to deliver at reduced cost with a superior customer experience. Founded in 2013, the platform leverages millions of data points to predict the shipment journey and improve the delivery experience for hundreds of businesses in over 30 countries worldwide. Today Kushal Nahata, Co-founder and CEO at FarEye, joins me to chat all about the company: what they do, the challenges of last-mile delivery, reducing your carbon footprint while cutting costs, and why, in the e-commerce industry, experience is the new loyalty.   IN THIS EPISODE WE DISCUSS:   [06.15] Kushal’s journey from engineering to transportation; and how, and why, he came to co-found FarEye. “Our passion was: ‘can we leverage our engineering technology knowledge to solve real world problems?’” [08.43] An overview of FarEye – what they do, and how they help their customers. “The space has evolved… It’s less about what you deliver – it’s become more and more important, how you deliver.” [11.15] The four main challenges in last-mile delivery and customer expectation today, and how the FarEye team got hands-on, with drivers and dispatchers, to understand these pain points from the inside. [15.46] An overview of FarEye’s Intelligent Delivery Orchestration, Intelligent Delivery Visibility and Intelligent Customer Experience products, and their benefits. “Logistics, which used to be more of an operation and execution function, has now become a revenue generation function as well.” [19.52] A closer look at the FarEye platform, and the increasingly important role of low-code development, particularly in the ever-changing world of logistics. “With a low-code platform, you can define your own logistics and delivery process.” [21.38] FarEye’s plug and play implementation and integration process. “In the last two years specifically, a lot of companies are looking at speed to market. And that’s where I think implementation time becomes a big blocker, or enabler.” [22.54] The importance of sustainability, and why it can lead to greater profitability. [24.55] FarEye’s ethos of collaboration, and mission to make life better for everyone. [27.19] The ideal customer for FarEye. [28.20] A case study detailing how FarEye was able to help a key customer, a major pizza delivery service, vastly reduce delivery time and cost, as well as greatly improve its delivery NPS. [33.22] The future for FarEye, and for the logistics industry over

S2 E248 · Mon, February 21, 2022

Plan, Automate and Optimize, with Optimal Dynamics

Today I’m joined by Optimal Dynamics , a cutting-edge tech company that is utilizing next-generation artificial intelligence to enable logistics companies to better plan, optimize and automate strategic, tactical and real-time operational decisions. Optimal Dynamics was founded to bring advanced AI to the logistics industry, in order to help companies automate and optimize operations. A by-product of 40 years of world-leading research and development, Optimal Dynamics’ underlying technology has managed billions of dollars of assets for some of the largest companies in the world. Today Daniel Powell, founder and CEO at Optimal Dynamics, joins me to chat all about the company: what they do; the role of education in innovation; and why fully realized AI solutions are the future of supply chain.   IN THIS EPISODE WE DISCUSS:   [06.31] Daniel’s career journey, and how, and why, he came to found Optimal Dynamics. “I backed into where I am now, not intentionally – through realizing that being Gordon Gecko was much cooler in a movie!” [09.06] An overview of Optimal Dynamics – what they do, and how they help their customers. [13.35] An explanation of CORE.ai and how it sits behind the Optimal Dynamics platform. “Core.ai is the underlying engine behind the Optimal platform; it’s the building block of 40 years of research and development, to help make decisions in uncertain environments.” [15.17] The reality of AI within the logistics industry right now. [20.48] A closer look at the Optimal Dyanimcs product and how it can help with day to day logistics operations. “When we think of our plans, we think of resilient, self-healing operations.” [23.40] Future Visibility™ and how visibility, and the insights that it brings, can help to facilitate effective optimization and collaboration. “[If the logistics team have information earlier], they can collaborate with their teams and figure out freight that fits well for their network, not just a band aid.” [27.35] Optimal Dynamics’ easy, phased implementation and integration process. [29.15] The role of learning and education within Optimal Dynamics’ ethos, why it’s so important and why it sets them apart. “Education is part of our DNA… Robust learning and impact is going to eventually drive innovation, but innovating to innovate is not who we are.” [31.24] The ideal customer for Optimal Dynamics. [32.24] A look at the impact and ROI that the Optimal Dynamics platform is delivering for its customers. [34.51] The future for Optimal Dynamics. “We’ll be spreading our application as far and wide as we

S2 E247 · Wed, February 16, 2022

Blended - The Difference Between Culture and Community: What Can We Learn?

It’s episode 17 of Blended: I’m joined by another incredible panel of guests and we’re talking about community and culture. It’s a huge beast to tackle, but sometimes we get the best conversations and most fascinating insights from letting our guests open up, share their truths and bring a really intimate look at the topic from their perspective.

S2 E246 · Mon, February 14, 2022

Achieve Complete Command & Control For Your Supply Chain, with Overhaul

Today I’m joined by Overhaul , a fast-growing supply chain tech company that is on a mission to empower global supply chains with risk management for compliance, efficiency & transparency. Founded in 2016, Overhaul is the industry’s first and only holistic, end-to-end solution that optimizes supply-chain visibility, integrity, and security for global enterprises. Its software-based approach offers high configurability and efficient time-to-value to supply chain organizations, without the heavy tech debt found with hardware-based providers. Overhaul has quickly grown to be a trusted provider for Fortune 100 companies moving freight globally across industries, such as pharmaceutical and healthcare, technology, logistics, and food and beverage. Today Karin Stevens, General Manager at Overhaul, joins me to chat all about the company: what they do; utilizing multimodal visibility in risk management; and the importance of digital supply chain transformation.   IN THIS EPISODE WE DISCUSS:   [07.01] Overhaul’s founder story: how, and why, the company began, and how it has evolved since its inception. “Our software has been developed to provide real time visibility around what’s happening in your supply chain.” [10.43] A broad look at Overhaul – what they do, and how they help their customers. “For us, defining ourselves as a risk management organization is broader than just providing root visibility – it’s about providing actionable insights, and providing real time corrective response into the supply chain.” [15.44] A closer look at risk management, why it’s so important, and how it connects to issues around compliance and insurance. “Over the last 15 years we’ve seen about a 330% increase in verdicts ending in over 1 million dollars in litigation costs.” [21.30] Overhaul's implementation and integration process, and the role of data. “The ability to integrate, but then also plug the gaps, is a key theme for our implementation process.” [27.52] The realities of digital transformation, change management and the process of identifying core business problems. [32.15] The ideal customer for Overhaul. [35.00] Case studies: how Overhaul helped two key customers. “It’s not just a one size fits all experience within our software. It’s something that’s connected and configured around the customers KPIs and what they care about.” [42.56] The future for Overhaul, and for the logistics industry.   RESOURCES AND LINKS MENTIONED:   Head over to Overhaul’s website<

S2 E245 · Mon, February 07, 2022

Women In Supply Chain, Marina Mayer

In today’s episode of Women In Supply Chain, I’m joined by leading supply chain writer, editor and brand manager, Marina Mayer. An experienced B2B journalist with over 13 years in the supply chain and logistics space, Marina follows and writes about marketplace disruption, trends and technologies around warehousing, transportation, procurement, sustainability, safety, risk management, software & technology and more. Currently, editor-in-chief of Food Logistics and Supply & Demand Chain Executive, she has a range of responsibilities across brand, editorial direction, production, sales and industry events. Today Marina will be talking to us about her career so far; her passion for supply chain; and the trends we can expect in 2022. And she’ll be sharing her experiences as a woman in the industry, and her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   This Women in Supply Chain feature was made possible by our sponsor,  Emerge . As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions.   IN THIS EPISODE WE DISCUSS:   [06.08] Marina’s background, and how switching majors changed the course of her career journey. “I switched my major, and it was the best decision I could have made… it was a blessing in disguise.” [07.45] How Marina came to specialize in the supply chain and logistics space, and what she loves so much about it. [10.08] How Marina took a risk with a big new role, and her reflections on Mom guilt and balancing work and family life. “As a woman, who has a lot of tasks at home and at work, you have to (at one point) put yourself first.” [14.08] A closer look at Marina’s role, that covers a huge range of responsibilities, from brand and marketing, to strategy and sales, and events and awards. [15.50] What sets Marina’s publications’ awards apart, and why they’re so important in the industry. “There are so many supply chain professionals out there, but there’s only some that are making a huge difference – and we want to make sure that we’re not only ethical, but we’re honing in on the credibility.” [19.07] Marina’s reflections on the current supply chain crisis, keeping on top of trends and the tech we can expect to see playing a key role in the coming year. “Robotics and automation will continue to lead the charge, and anything that makes peoples jobs easier, safer and faster.” [22.51] How journalism has changed over the course of Marina’s career, and how the industry has adapted the way that it both di

S2 E244 · Mon, January 31, 2022

Transform Your Business Performance with TransImpact

Today I’m joined by TransImpact , a game-changing logistics tech company that is transforming business performance through industry-leading technology, relentless customer service, and future-focused knowledge. TransImpact is an industry leader in the development and application of end-to-end technology-based solutions that optimize shipping operations, create dramatic supply chain efficiencies and transform the business performance of customers. Today Berkley Stafford, CEO at TransImpact, joins me to chat all about the company: what they do; the importance of integrating technology into logistics; and the key challenges and trends, from data to shipping, happening in the industry right now.   IN THIS EPISODE WE DISCUSS:   [06.52] An introduction to TransImpact – what they do, and how they help their customers – and a look at how and why the company was founded. “… we can analyze, help you identify efficiencies and ultimately improve your margins – we stay away from soft costs, let’s get right into the hard costs, and what’s in your bank account!” [09.45] A closer look at TransImpact’s parcel solutions. “Parcel is such a dynamic industry right now, and extremely volatile.” [14.33] TransImpact’s unbiased ‘behind the scenes’ approach. “Our technology and expertise has nothing to do with influencing you... We don’t care if you want to use UPS or Fedex – the savings are on the table, regardless of the carrier you use.” [16.27] Current industry challenges: what TransImpact has seen, and how their business has pivoted to support their customers. “Now, we’re taking a different approach – we’re not only saving customers money, we’re giving them an entirely different opportunity to alleviate capacity concerns.” [20.14] Why complexity leads to opportunity. [22.27] Why the industry has, on the whole, been slow to embrace new technologies and digitization. [25.48] A closer look at the integration of TransImpact solutions. [27.45] Data and visibility: the challenges, and how TransImpact can help. “You wouldn’t believe the left hand not knowing what the right hand knows, and how disconnected they are – and you wouldn’t believe the amount of data customers don’t actually have, because it’s dirty.” [32.02] The ideal customer for TransImpact. [34.29] Case studies: how TransImpact helped two key customers. [41.49] The future for TransImpact, and for the logistics industry.   RESOURCES AND LINKS MENTIONED:   Head over to TransImpact’s web

S2 E243 · Mon, January 24, 2022

Reinventing Freight Procurement with Emerge

Today I’m joined by Emerge , an exciting software company that is on a mission to empower meaningful logistics relationships through transformative technologies. The Emerge Digital Freight Marketplace provides access to benchmarked rates and thousands of trusted partners to maximize cost-savings. The platform allows you to grow your network, while leveraging your current connections for spot and contract freight. Today George Abernathy, President at Emerge, joins me to chat all about the company: what they do; bringing accountability to logistics; and why it’s so important to bring all the industry players together in order to build positive and mutually beneficial networks.   IN THIS EPISODE WE DISCUSS:   [07.01] How and why Andrew Leto came to found Emerge in 2017. “In procurement, within transportation, there really weren’t any best practices.” [11.03] An introduction to Emerge – what they do, and how they help their customers. “There are Fortune 500 shippers that are still using spreadsheets to do their transportation procurement, thinking they’re in the vicinity of best practices – and they’re not!” [14.13] A closer look at the features and benefits of the Emerge platform for shippers. [21.23] Carrier’s limited access to freight, and why it’s important not to limit possibilities and to open up the industry. “In this marketplace, finding the right carrier for a particular shipper and meeting their need… has never been more challenging than it is today, and that’s why Emerge has had so much rapid success.” [27.53] The ease of integration with the Emerge platform. “It used to be that you’d go through months and months of working… now we’ll do a demo and within a week or two, a client will be running hundreds of millions of dollars through our system.” [31.52] The Emerge ethos, and the importance of accountability, transparency and collaboration. “We are providing an unbiased, transparent solution, which allows for quick turn on – you can’t stand around and wait for value to happen.” [35.50] The ideal customer for Emerge. [38.25] A key customer case study. [42.02] The future for Emerge.     RESOURCES AND LINKS MENTIONED:   Head over to Emerge’s website now to find out more and discover how they could help you too. You can also connect with Emerge and keep up to date with the latest over on LinkedIn , <a

S2 E242 · Wed, January 19, 2022

OCD: Uncovering the Truth

It’s episode 16 of Blended: I’m joined by another amazing panel of guests and we’re talking about OCD – obsessive compulsive disorder. This is a really interesting topic because it’s a name I think a lot of people recognize, but I’m not sure it’s something that as many people really understand. And that is why we do this show. Today we’ll be diving into our guests personal experiences with OCD; the impact of the media; issues around stereotypes and assumptions; and the panel will be sharing their advice for creating more supportive and inclusive workplaces.   IN THIS EPISODE WE DISCUSS:   [0.37] Introductions to our Blended panellists. Miguel – Student of finance and accounting India – OCD expert, speaker and trainer [02.04] An explanation of what OCD is, and how it impact a person’s life. “The OCD brain is highly analytical.” India [07.14] The panel share their own stories and personal experiences of OCD. Emergence in childhood Biological, psychological and social combination of factors Genetic component Links to factors such as strep virus or trauma Impact on others “It impacted my marriage – it was taking me four or five hours to get into bed because of my rituals. It can be very confusing and disempowering for a partner.” India [15.49] The group discuss inaccurate assumptions around OCD, both in the media and in wider society. Personal experiences of other’s understanding, or lack of Stereotypes Different OCD manifestations Lack of belief and accusations that people are exaggerating their condition More education Stop using OCD as an adjective Trivializing OCD and presenting it as comical “OCD is incredibly serious, it’s often very dark and it’s often so abhorrent, so disgusting and revolting for the person experiencing the thoughts, that it results in these extreme and bizarre behaviours.” India [24.28] The panel reflect on the prevalence of OCD within society, compared with the lack of understanding. International OCD Foundation statistics Destigmatizing mental ill health Raising awareness Media impact and social media – double edged swords Empathy and not leaping to judgement Seeking help “Many people think that mental health is exaggerated, that people want attention – but mental health is just as important as physical health.” Miguel [41.43] The group discuss OCD in the workplace, and the impact on both person and business. Why people don’t inform workplaces Why Miguel shares his diagnosis upfront Discrimination Workplace support – eg training, extended deadlines and time off Education for management and HR Creating safe spaces “The key is in res

S2 E241 · Mon, January 17, 2022

Ship Faster and Reduce Your Freight’s Carbon Footprint, with Flock Freight

Today I’m joined by Flock Freight , a Certified B Corp that’s reinventing the supply chain by relentlessly eliminating waste and inefficiency. Flock Freight is a sustainability-focused technology company, aiming to reinvent North America’s freight market. As the first firm in the industry to build algorithms that pool shipments at scale, deliver freight with carbon neutral shared truckload service and to earn a B Corporation certification, their goal is to eliminate freight waste and inefficiency and, ultimately, create a positive impact on our people and planet. Today Melina Faireleigh, Senior Vice President of People at Flock Freight, joins me to chat all about the company: what they do; utilizing shared truckload to meet your sustainability goals; and why it’s so important to put a focus on people.   IN THIS EPISODE WE DISCUSS:   [06.45] An introduction to Flock Freight – what they do, and how they help their customers. “We’re taking carriers and customers and connecting them in a way that benefits both sides of the equation.” [08.50] How Melina’s career experience prepared her for her current role at Flock Freight. “I’ve focused my career on finding, hiring and training a really customer-centric employee population.” [11.58] Shared truckload: what it means, how it’s different and its benefits. [14.24] The typical customer response to shared truckload, and the importance of ongoing education. [15.48] A closer look at the Flock platform from a carrier perspective. “When a carrier signs onto the platform, they can access the loads that match their capacity, equipment and lane preferences… The Flock platform is the only place that carriers can self-serve book shared truckloads online.” [17.43] Integration, and why high levels of connectivity and shared data, without huge investment in tech, is changing the game in logistics. “The best technology is the technology that makes life easier, not more complicated!” [20.14] Sustainability, and how Flock Freight offer a carbon neutral service. [23.28] How Flock Freight’s commitment to sustainability translates into helping their customers to meet their own sustainability targets. “One of the best ways for organizations to become more sustainable is to partner with companies that are also seeking to do the same.” [25.34] Flock Freight's B Corp certification – what it means, how you get certified and why it’s so important. “… it’s businesses that are invested in people and planet, as well as profit – altogether, not at the expense of one another.” [28.04] The ideal customer for Flock Freight. [32.53] A case study, showing how the Flock Freight platform helped a key customer to reduce emissions by 48% and save 1.2 million pounds of CO2 emissions.

S2 E240 · Mon, January 10, 2022

Do you use Excel? with Boardwalktech

Today I’m joined by Boardwalktech , a super exciting and innovative developer of transformational enterprise information management technology solutions. Their solutions enable better visibility, collaboration, alignment, and compliance capabilities for your extended value chain so you can make more insightful and actionable decisions, faster. Boardwalktech were the first to develop a now patented positional data management technology. And they were also the first to deliver a Digital Ledger database designed for collaborative, secure, and compliant multi-party enterprise applications — both disruptive offerings in the market. Today Andrew Duncan, president and CEO at Boardwalktech, joins me to chat all about the company: what they do; using digital to transform supply chain; combining legacy systems with new technologies; and the power of innovation.   IN THIS EPISODE WE DISCUSS:   [05.43] An introduction to Andrew, his Silicon Valley background and how he came to join Boardwalktech. “Living in Silicon Valley my whole life, you kind of catch the bug with regard to technology and building companies!” [06.58] All about Boardwalktech – what they do, and how they help their customers. “The bottom line is that most companies are still using Excel to run their businesses – it’s astounding!” [10.52] A closer look at Boardwalktech’s Digital Ledger Technology, and how it’s changing the game in supply chain. “Having a digital ledger that has a time element to it is a critical component of anyone’s go-forward supply chain strategy.” [13.53] Digitization, intellectual property and how Boardwalktech is extracting value from legacy systems and utilizing it, without fundamental business change. [21.28] Unstructured data, and the power of collaboration. “When you automate collaboration and you move the data into a single version of the truth… it helps people move to a decision point much faster.” [25.52] The importance of on-going innovation, and the huge potential to be found in low code application platforms. “Low code application platforms are very exciting – it really is the future, with developers in such short supply.” [28.47] The ideal client for Boardwalktech. [30.48] A case study, showing how the Boardwalktech platform drastically reduced response time to increase sales by 35% for a key customer. [35.57] The future for Boardwalktech.   RESOURCES AND LINKS MENTIONED:   Head over to Boardwalktech’s website now to find out mo

S2 E239 · Mon, January 03, 2022

Women in Supply Chain, Joanna MacDonald

In today’s episode of Women In Supply Chain, I’m joined by Joanna MacDonald: entrepreneur; fashion designer; communications and training specialist; and philanthropist. After working in film administration and corporate HR, Joanna discovered a passion, and talent, for fashion design. And, after completing several short courses with London College of Fashion and the University of the Arts, London, Joanna went on to found her own luxury responsible accessory brand, Piper and Skye, where she is creative director. Joanna is also an advisor for fashion tech brand Runway Buy, and founder of non-profit organization Safe Transitions. Today Joanna will be talking to us about her career so far; her passion for sustainability; the importance of transparent supply chains; and she’ll be sharing her experiences as a woman in the industry, and her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   This Women in Supply Chain feature was made possible by our sponsor, Emerge . As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions.   IN THIS EPISODE WE DISCUSS:   [06.18] Joanna’s journey, from film school to a HR career in the family business, and what she learned along the way. [10.19] How a desire for change and a talent for creativity led Joanna to re-train and found her own luxury responsible accessory brand, Piper & Skye. “From the success of our family business… I was lucky enough to watch how they operated… it’s a family, and I knew that’s how I wanted to run my business.” [12.50] A closer look at Piper & Skye and what it stands for. “I knew from day one that I wanted to keep my supply chain close to me.” [16.00] Why socially responsible, transparent and sustainable business is so important. “The fashion and luxury goods industries have really stepped up to pay attention and be aware of the impact that we’re having as an industry on the environment and the climate.” [19.43] Sustainability, and how brands like Piper & Skye can innovate in the industry, champion sustainability and transparency and help to move the needle. “You can’t tackle all 17 (ESG) goals – you have to pick a couple and really do your best to make a genuine impact.” [25.31] Joanna’s Sigma black belt goals, her role as an advisor for Runway Buy and the rise of ecommerce. [31.30] Joanna’s organization Safe Transitions, how she came to found it, and how businesses can get involved. “I’m a risk-taker – I don’t think twice about taking on a new project. If I get an

S2 E238 · Mon, December 27, 2021

Year in Review

Here we are, at the end of another year – and wow, what a year it has been. There is a lot to unpack, so in this end of year special, I’m joined by Eric Johnson - journalist, logistics tech expert and friend - to discuss some of the events of the year. We talk about disruption and the major challenges within the shipping industry; we reflect on key and emerging trends; and look forward to what might be to come in 2022.   IN THIS EPISODE WE DISCUSS:   [05.47] An introduction to Eric Johnson. [07.07] Reflections on COVID during 2021. “It’s the uneven nature of COVID, it impacts our industry a lot – what happens in one region has a knock-on effect in another.” New complications, such as lockdowns, the Delta variant and issues with vaccinations Acceptance of the ‘new normal’ Adaptation and finding a ‘working with COVID’ way of thinking What we’ve learned “We’re even more adaptable and resilient than we ever thought.” [16.22] The boom in ecommerce. Consumer buying habits Demand and customer expectations Market stabilization Flurry of acquisitions and mergers “We will look back on this period as a catalyst.” [22.55] Major disruptions in shipping. Evergreen stuck in the Suez Canal Port congestion Record number of containers overboard Compounding events, such as the Texas ice storm Health, wellness and working conditions of seafarers Big brands commissioning vessels for 2022 [32.22] Practicalities – what we can do and how we can be proactive about managing COVID disruption ongoing. “The fact that the White House is so focused on this topic is unique, in and of itself.” Industry collaboration and partnership New technology Data and automation Innovation Diversity and inclusion  “Whether it’s using technology, or creating a partnership with another company, we need to figure out where we can achieve better efficiency.” [40.29] Key milestones and achievements for Let’s Talk Supply Chain in 2021. Third birthday / 200th episode Launch of LTSC Asiapac LinkedIn Live sustainability course A year of Blended Brand new live shows   RESOURCES AND LINKS MENTIONED:   You connect with Eric over on LinkedIn , or catch up on his show LOGTECH Live over on the LTSC YouTu

S2 E236 · Mon, December 20, 2021

Simplify Global Trade, with Serai

Today I’m joined by Serai , an online B2B platform with a mission to simplify global trade. Founded by HSBC and based in Hong Kong, Serai has the strength of a global bank and the agility of a start-up. Serai’s mission is to simplify global trade: by helping companies of all sizes connect, build trust and trade; and by empowering them with tools and information to understand their supply chains and manage their risks. Serai want to create new solutions to shape the entire future of international trade, beginning with the apparel industry. Today Lindsey Hermes, Head of Enterprise Solutions at Serai, joins me to chat all about the company: what they do; the importance of collaboration and visibility; and the simplified future of global trade.   IN THIS EPISODE WE DISCUSS:   [06.42] Lindsey’s career journey, and how she came to join Serai. [08.53] All about Serai – what they do, and how they help their customers. [09.57] The importance of collaboration, the Serai ethos, and how that leads to real diversity within the business, both in the workforce and userbase. “The faster that leadership realizes you are your supply chain, the more collaboration and transparency become critical to doing business.” [12.47] Serai’s huge growth over the last year, and how they’ve facilitated it. [13.36] The key Serai offerings. “We bring information from multiple sources together in a  singular view, so businesses can make decisions faster and stay up to date on who they’re doing business with around the world.” [17.00] A closer look at implementation, and the ease of use you can expect with the Serai platform. “We’ve designed the solutions strategically to be simple, so it’s as easy as possible to get started. [19.31] How regulation, and consumer demand, has changed old ways of working, and how Serai can facilitate better business through traceability and visibility. [22.00] Why Serai focused on the apparel industry first. [23.26] What the Serai platform can do for different sizes and types of customer. [25.17] Lindsey’s reflections on her ideal customer for Serai. “When you’ve publicly made statements around sustainability and environmental initiatives, the key in meeting those business objectives is transparency – and that comes down to traceability and visibility in your supply chain. [27.11] A case study, showing how the Serai platform resulted in vast time savings for a key customer. “Technology is the enabler that we need to do business in a more strategic way.” [30.32] The future for Serai and the global trade industry.     RESOU

S236 E2 · Wed, December 15, 2021

Age is Just a Number

It’s episode 15 of Blended: I’m joined by another incredible panel of guests and we’re talking about ageism. When it comes to the spectrum of topics in the DEI world, it’s not the most talked about, so it’s important to open it up, hear what others have to say and learn something new. And that’s exactly why we do the show: diving into other people’s experiences, leaning into empathy, engaging with new points of view – it’s what opens up our minds and makes us all better employees, leaders, entrepreneurs, and people. Today we’ll be diving into our guests personal experiences with ageism; why ageism isn’t just an issue for the old; ageism’s place within the larger context of DEI discussions; and the panel will be sharing their advice for creating more inclusive workplaces.   IN THIS EPISODE WE DISCUSS:   [0.32] Introductions to our Blended panellists. Lisa – Supply Chain Manager at Rapala VMC Corporation Lavinia – Founder and Host of Women in Blockchain Talks Brendan – Founder and CEO at AccidentPlan Leona – Chief Technology Officer at Benefits Data Trust Rebecca – Assistant Director, Vessel Services Division at T&T Salvage LLC “At my dinner table, there’s nobody smarter than the oldest teenager and nobody dumber than a boomer!” Brendan [06.02] The guests share their own experiences with ageism, and reflect on why it continues to be an issue within the workplace and society overall. Dynamic between generations How old you look vs how old you are Capability, experience and knowledge The truth behind assumptions The words we use, their implications and reshaping the conversation “I’ve had people assume that I don’t understand how to use something as simple as Facebook. I’ve built systems more complex than Facebook! …There’s an assumption that, if you’re of a certain age, you don’t understand.” Leona [32.14] The panel discuss how we can better support people as they move through their careers, and ensure that at every stage, it’s working for everyone. Job shadowing and mentorship Cultural belonging and creating safe spaces Allyship and finding your voice Fear of losing your job Policies and procedures Bias – challenging each other and modelling for others Leadership “How do you develop a culture where speaking up is acceptable? We can educate ourselves and have the right motives, but to put that out into the universe requires courage. And that’s the systemic change we need to see, this overwhelming sense of courage to speak for truth.” Rebecca [56.42] The group dig deeper into the reasons that ageism is rife throughout society, and how we can move out of a culture of divided workplaces. “Unless you’re willing to stand up and support someone else’s action, change is very slow and you

S2 E235 · Mon, December 13, 2021

Use Real-Time Visibility To Transform Your Entire Supply Chain, with FourKites

Today I’m joined by FourKites , a market-leading next-generation real-time transportation visibility platform for logistics and supply chain. FourKites is the world's fastest-growing predictive supply chain platform, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms across 70 countries. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance, and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes including ocean, rail, parcel and over-the-road. Today Chris Brumett, Vice President of Facility & IoT Solutions, and Courtland Halbrook, Director of Product Management at FourKites, join me to chat all about the company: what they do; their Dynamic Yard management solution; the importance of collaboration and visibility in supply chain; and why we all need to be committing to sustainability.   IN THIS EPISODE WE DISCUSS:   [06.32] An overview of FourKites, what they do and how they help their customers. “We integrate with the complexities of the shippers' supply chain in order to help standardize and provide actionable insights to each data stream.” [9.18] A closer look at FourKites’ Dynamic Yard Management software. “You’d be surprised at the large organizations that still use pen and paper and clipboards, that are not leveraging the technology... We’re in a state now where you just can’t do that, you need to digitize operations.” [12.49] Exactly how customers can benefit by using Dynamic Yard. “By providing that level of visibility, and traceability once it’s in the facility, we can help companies better manage that expense.” [17.13] How integration and implementation works with FourKites Dynamic Yard solution. “Integration means two different things – operational and technical – and it’s the blending of these two that allow our customers to unlock value.” [19.52] From collaboration to culture, what makes FourKites so special. “It’s cliché, but it always comes down to the people… Our people live and breathe the industry.” [21.47] Collaboration: why it’s so important, and how co-innovation with the community has helped FourKites to grow and strengthen its offering. [25.49] FourKites commitment to sustainability, and how Dynamic Yard can help businesses to meet their own eco goals. [28.14] Automation, the key trend for 2022 and beyond. [30.49] The ideal customer for FourKites’ Dynamic Yard solution. [31.59] A case study, detailing how the FourKites platform brought efficiencies to a key customer, and paid for itself within three short months. [33.41] The future for FourKites.   RES

S1 E234 · Mon, December 06, 2021

Women in Supply Chain, Anne Robinson

In today’s episode of Women In Supply Chain, I’m joined by Anne Robinson: Chief Strategy Officer; proven leader in analytics, supply chain, and digital transformation; and the 19th president of INFORMS. Anne is a supply chain strategy expert who, over the course of her career, has worked at major names like Cisco and Verizon. As well as currently serving as the chief strategy officer at Kinaxis, Anne is also a mentor at Creative Destruction Lab, a non-profit organization that delivers an objectives-based program for scalable, seed-stage, science- and technology-based companies. Today Anne will be talking to us about her career so far; her passion for supply chain; the power of mentors; and she’ll be sharing her experiences as a woman in the industry, and her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   Apex Logistics are proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website .   IN THIS EPISODE WE DISCUSS:   [06.46] Anne’s eclectic educational background, and how fate led her to mathematics, operations research and ultimately a career in supply chain. “If I learned one thing as a child, it was the importance of transferrable skills – so whatever you learned, you could put that into the industry that was hot at the moment.” [11.11] How Anne’s experience working for big IT brands Cisco and Verizon allowed her to explore a range of different supply chain disciplines and led to a passion for strategy. “It’s great to have data, but you need to be able to understand the measurements. And you can only define the measurements, if you know the strategy. And that was my evolution to supply chain strategy.” [17.06] Anne’s role as Chief Strategy Officer at Kinaxis, and her reflections on empowering supply chain professionals through combining people and technology. “When you introduce human behavior, along with the best analytics possible, that combination allows you to react and respond to the world around you, to make the best decisions for your supply chain.” [22.29] How becoming a member of INFORMS as a student inspired Anne, her role as president of the organization and why being a part of an industry body during the course of your career is a must. [28.52] Anne’s role as a mentor at Creative Destruction Lab, why mentors are so important, why you should have multiple mentors throug

S2 E227 · Mon, November 29, 2021

Transform your yard management and dock scheduling, with C3 solutions

Today I'm joined by C3 Solutions, a global leader specializing in powerful yard management and software solutions.

S2 E233 · Mon, November 29, 2021

Discover the Future of Freight Forwarding, with Shifl

Today I’m joined by Shifl , a dynamic software company who are reimagining freight forwarding, by bringing you one piece of software that coordinates your entire global supply chain. Shifl is dedicated to bringing an outdated industry into the 21st century, with its one-stop platform designed to bring efficiency, creativity and connectivity to shipping. Founded in 2019, Shifl already has offices in China, India, the Philippines, Vietnam, Bangladesh and Georgia. Today Shabsie Levy, founder and CEO at Shifl, joins me to chat all about the company: what they do; the importance of collaboration and visibility in supply chain; and the future of freight forwarding.   IN THIS EPISODE WE DISCUSS:   [07.13] The journey that led Shabsie to found Shifl in 2019. “I was really into programming and software… and so, with my eyes, looking at the industry the way it was, every step of the way I was able to see an opportunity.” [09.25] A closer look at the Shifl platform – what it does and how it helps its customers. “We started it, from the ground up, based on our imagination of how this industry could look in a few years from now.” [18.34] Shipping costs, the impact of rate changes during COVID disruption and how Shifl supports its customers. [24.34] The technical and collaborative sides of integrating the Shifl platform into your systems. “Logistics is a puzzle – there are so many parties involved and, traditionally, the industry isn’t used to having those integrations.” [30.56] How Shifl caters to both smaller and larger customers, but why their approach is always the same. “As much as we’re going to be automating and progressing into the digital age, in our industry, that personal touch is critical.” [35.10] How customers can benefit from using the Shifl platform. [39.29] The future for Shifl.   RESOURCES AND LINKS MENTIONED:   Head over to Shifl’s website now to find out more and discover how they could help you too. You can also connect with Shifl and keep up to date with the latest over on LinkedIn , or you can connect with Shabsie on LinkedIn . Check out our other podcasts HERE .

S1 E232 · Mon, November 22, 2021

When Things Are Tough, Get Back to Basics, with Brian Glick

Today’s episode is a little different to usual. Instead of putting the spotlight onto an industry brand, I’m joined by special guest Brian Glick, founder and CEO at Chain.io and good friend, to talk about a timely topic in supply chain. We talk all about what to do when times get tough in supply chain, just like they are right now! We discuss the importance of data; the power of collaboration; and why you should be putting more focus on sustainability in your business. Plus, Brian shares his insights on getting back to basics, refocusing on process and remembering that being good at execution is a core competence that can set you apart from the competition.   IN THIS EPISODE WE DISCUSS: [07.04] Reflections on 2021. “We’ve all learned that there are no simple solutions to singular problems in supply chain.” [11.00] Despite disruption, why now is the right time to get back to basics with our businesses. “You can’t sprint a marathon, and you can only sustain the bad or broken business processes for so long before you’re just going to collapse.” [15.12] How we can start to identify the quick wins within our businesses - key areas to simplify and optimize that will make a big difference. “There are low hanging fruit. The thing I like about document automation, for example, is that you don’t have to get your extended supply chain to come along on the journey with you.” [17.21] The importance of data and making the most of data partners and tools. “You don’t have to do it all yourself anymore.” [23.32] Sustainability in business and supply chain, and why it integrates more easily than you might think. [28.18] The power of collaboration and connectivity; plus how, and why, Brian created a collaborative ethos at his business, Chain.io. “Opening up and elevating your conversations to everyone who’s in your value network and exposing them to data… creates opportunity that you didn’t even think about.” [36.48] The future for supply chain. “We need to settle into the fact that we don’t live in the same world we lived in five years ago.” [39.23] Final words of encouragement for how can we all not just survive, but thrive, during and after this period of disruption.   RESOURCES AND LINKS MENTIONED:   Head over to Chain.io’s website now to find out more and discover how they could help you too. You can also connect with Chain.io and keep up to date with the latest over on LinkedIn , <a href= "https://www.youtube.com/channel/UCRqrDGwb9KSRIvfqahtCu8g/v

S2 E230 · Mon, November 15, 2021

Make smart, data-powered shipping decisions, with Sifted

Today I’m joined by Caleb Nelson a leader at Sifted , a leading software platform that is using logistics intelligence to bring your business data-powered insights – so you can make smarter shipping decisions. Sifted is the number one logistics data-science platform that empowers shippers to make smart, data-powered business decisions, and ultimately save money. Originally founded in 2005, Sifted merged with VeriShip in 2020, and the combination created a new model for managing transportation spend — one that brings together the power of self-service technology and transportation data science to help shippers navigate an increasingly complex shipping environment.   IN THIS EPISODE WE DISCUSS: [06.25] An overview of what Sifted does, and how it helps its customers. “It’s a very cool model, and it’s unique… shippers are looking for ways to be more nimble and make smarter decisions.” [08.07] An explanation of Logistics Intelligence and the role it plays in the Sifted platform. “Shippers are overwhelmed with data, but they’re stuck in Excel hell!” [10.21] A closer look at Sifted’s core solutions, what do they do and the challenges they address for customers. “A lot of customers focus externally when they can be making more cost-saving adjustments internally by focusing on what’s happening in the four corners of their own business – and it’s all in the data.” [15.40] The Sifted Score – how it works, and the benefits of addressing a business’s overall shipping health. [23.39] Why the merger between Sifted and VeriShip came about, and how it’s boosted the company’s overall offering. “It’s the perfect marriage between personnel and technology, with a client base that absolutely needs it.” [26.01] The current state of shipping, and how disruptions like COVID have impacted logistics digitization.shipp “One thing that is consistent in transportation is change.” [31.55] What the next year or so will bring for the shipping industry. [33.27] Sifted’s ideal customer. [34.38] Client case study: how Sifted helped a key customer make $2.5 million in cost savings across their ‘undesirable’ shipments. [38.01] The future for Sifted. RESOURCES AND LINKS MENTIONED:   Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn , <a href="https://www.facebook.com/SiftedLI" target="_blank" rel= "noopener" da

S2 E229 · Wed, November 10, 2021

Give your customers ultimate shipment visibility, with Logixboard

Today I’m joined by  Logixboard , your one-stop customer engagement platform that helps your customers be more efficient and have more visibility into their processes. Julian Alvarez, Chief Executive Officer at Logixboard, joins me to chat all about the company: what they do; their passion for their customers, for industry trends and the latest tech; and the current challenges in supply chain.   IN THIS EPISODE WE DISCUSS: [05.55] Julian's entrepreneurial journey. [09.45] An overview of what Logixboard does and how it helps its customers. “We are a white-labeled shipping visibility software.” [13.29] A closer at look at Logixboard's platform, and the challenges it helps to solve for customers. “We're really trying to provide them that track-and-trace and visibility data... How do we help tell this entire story of the lifecyle of shipment?" [22.38] Julian and Logixboard's approach to mindset. “Having a mindset that data is an asset is ultra critical.” [33.23] Logixboard's ideal customer. [35.28] A case study for Logixboard. [39.00] The future for Logixboard.   RESOURCES AND LINKS MENTIONED: Head over to Logixboard’s  website  now to find out more and discover how they could help you too. You can also connect with Logixboard and keep up to date with the latest over on  LinkedIn ,  Facebook  or  Twitter , or you can connect with Julian on  LinkedIn . Check out our other podcasts  HERE .

S227 E2 · Mon, November 01, 2021

Women In Supply Chain, Donna Wilczek

In today’s episode of Women In Supply Chain, I’m joined by Donna Wilczek: innovator, business leader, tech strategist and inventor. Donna is a SaaS technology executive who, over the course of her 20 year career, has worked at major names like IBM and Accenture. As well as currently serving as the senior vice president of product strategy and innovation at Coupa Software and on the board of Optimizely, a digital experience platform, Donna is also an inventor and technology innovator. Today Donna will be talking to us about her career so far; her passion for tech; her innovative spirit and talent for invention; and she’ll be sharing her experiences as a woman in the industry, and her words of advice for all of the women following in her footsteps.   SHOW SPONSOR: Apex Logistics are proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website .   IN THIS EPISODE WE DISCUSS: [05.35] Donna’s background and how her natural curiosity and interest in continuous improvement led her to a career in tech. “I was able to join the field at a really interesting time of change… I loved the notion that we would be creating a new frontier and trying to figure it out.” [07.11] How Donna’s early career and experiences at IT brands like Accenture and IBM fuelled her curiosity; and how the industry has changed. “When I joined Coupa, the company was fully 100% cloud, and even 10 years ago, that was a very difficult conversation to have with IT organizations!” [09.59] Donna’s role as senior vice president of Product Strategy and Innovation at Coupa. “We think ‘how would it work, if we were able to do anything!’ And that is the most thrilling part of my role. We’re not limited by anything, other than our creativity and imagination.” [12.07] Why diversity and inclusion is so important in the workplace. “We have a saying at Coupa: ‘none of us is as smart as all of us!’” [13.28] How Coupa has changed over the last 10 years, Donna’s pride and excitement in playing a part in helping them to scale and go public – and why it’s important to get comfortable with being uncomfortable. [16.40] Donna’s new role as a board member at Optimizely, a closer look at what they do and the key trends of responsive experimentation and personalization. “Optimizely is a recognition that the customer experience is now a digital experience.” [19.07] How Donna came to secure a board position, and her advice for other’s looking to explore a similar position. [22.55] Donna’s talent for inventio

S2 E229 · Mon, October 25, 2021

Give your customers ultimate shipment visibility, with Logixboard

Today I’m joined by Logixboard , an exciting software company who are helping freight forwarders to deliver unparalleled customer experience, by combining logistics expertise and personalized service with a powerful digital platform. Logixboard is a one-stop customer engagement platform for freight forwarders that helps their customers be more efficient and have more visibility into their processes. With a focus on simplifying logistics and delivering unrivalled customer experience, Logixboard can help you to boost customer retention, supercharge your sales team, scale your operations and confidently compete in a busy market. Today Julian Alvarez, co-founder and CEO at Logixboard, joins me to chat all about the company: what they do; their dedication to customer experience; and the challenges facing the shipping industry right now.   IN THIS EPISODE WE DISCUSS:   [05.30] Julian’s entrepreneurial journey and how he came to co-found Logixboard. “We fell deeply in love with the industry and the opportunity for impact that we could have.” [09.40] An overview of what Logixboard does and how it helps its customers. “Everybody is always thinking about the ROI, everybody has seen technology as a cost center for a very long time – and we’re flipping the script.” [13.34] A closer look at the Logixboard platform, and what customers can do within it. “We’re helping freight forwarders provide better visibility – their customers, in a chaotic supply chain, are trying to understand and answer the basic question: ‘where’s my stuff?!’” [17.10] The ease and speed of integration with the Logixboard platform. [21.46] The three signs your business is ready for digitization, and the importance of a people-first mindset. “Having a mindset that data is an asset is ultra-critical.” [27.18] Julian reflects on resiliency, Logixboard’s COVID experience and how they were able to support their customers through disruption. “When you’re an entrepreneur, resiliency and grit is at your core.” [33.17] Logixboard’s ideal customer. [35.09] Two case studies, looking at how Logixboard helped their customers to achieve success. [39.07] The future for Logixboard.   RESOURCES AND LINKS MENTIONED: Head over to Logixboard’s website now to find out more and discover how they could help you too. You can also connect with Logixboard and keep up to date with the latest over on LinkedIn , Facebook</

S2 E225 · Mon, October 18, 2021

Be ready for anything, with ToolsGroup

Today I’m joined by pioneering software company ToolsGroup , the innovators of service-driven supply chain planning software for companies that face high demand volatility, along with distribution and product line complexity. For more than two decades, ToolsGroup has been helping companies around the globe achieve the highest service levels in their industries while streamlining inventory and logistics costs. Their flagship software, SO99+, automates and optimizes supply chain planning tasks including demand forecasting and sensing, multi-echelon inventory optimization, replenishment and S&OP to meet target service levels. Today David Barton, General Manager for the Americas at ToolsGroup, joins me to chat all about the company: what they do; how their service-driven approach sets them apart; and exactly how we get our businesses ready for anything.   IN THIS EPISODE WE DISCUSS: [07.26] The incredible history, dating back to the ’70s, that led founders Joseph and Eugenio to establish ToolsGroup. “They discovered that the low hanging fruit in manufacturing was supply chain – that’s where the greatest impact could be had… so they focused the whole company on the use of service-driven planning in supply chain.” [12.31] The three core ToolsGroup focus areas of ‘predict,’ ‘protect’ and ‘perform.’ “Working with the constraints of the real world of supply chain and the built in uncertainty, you need an automated engine to optimize towards target service level - and it’s probabilistic forecasting that makes that possible.” [15.28] ToolsGroup’s unique service-driven approach, and its benefits. “Fundamentally, our focus is about business outcome, and service level can be equated to top-line revenue." [18.58] David reflects on the challenges of the last 18 months and what we can learn from them. “Dealing with those disruptions puts even more pressure on having digital transformation in your operating model.” [22.38] A closer look at the challenges of adopting a just-in-case approach to inventory and current lead-time disruption. “You can’t just crank up your safety stock as a strategy... Having a real word digital model of how your supply chain operates is essential.” [27.35] Why supply chain digitization and digital transformation are so important. “…being able to normalize and reconcile differences in data, so that you can get to a single view of the operating model of inventory, is one of the critical challenges customers face.” [30.22] A profile of ToolsGroup’s ideal client. [32.12] Client case study: how ToolsGroup helped a key customer increase service levels, inventory efficiency and ultimat

S2 E224 · Mon, October 11, 2021

Speed up business innovation at enterprise scale, with Quickbase

Today I’m joined by Quickbase , a company who are on a mission to unleash the creativity and problem-solving power of everyone in your business, so you can innovate every day. Quickbase is an application development platform that unites business and IT teams by enabling problem solvers of any technical background to work together to safely, securely and sustainably to create an ecosystem of applications. Quickbase helps businesses accelerate the continuous innovation of unique processes by enabling citizen development at scale across one common platform. Today Peter Rifken, Principal Solutions Consultant at Quickbase, joins me to chat all about the company: what they do; the importance of operational agility; and the power to be found in unlocking the potential of your people.   IN THIS EPISODE WE DISCUSS: [06.02] An introduction to Quickbase. “Our goal, at the highest level, is to help our customers achieve operational agility.” [08.13] An explanation of the terms no-code, low-code and citizen development. “No code gives you the ability to create end-to-end enterprise grade solutions – but with no coding experience required.” [13.45] How the Quickbase platform works and its four common pillars. [17.59] The key misconceptions or objections around embracing a cloud-based citizen development platform like Quickbase. “We’re talking about the cloud, so I hear a lot of: ‘if you were in this room, talking about Quickbase, 5 years ago – you would’ve been thrown out!'" [24.22] Integration, scalability and Quickbase Pipelines. “Legacy systems aren’t going away… We built Pipelines to both plan for your new integration needs and that connectivity to legacy.” [28.09] Why empowering your people, and unlocking their potential, is so important. “No-code taps into everybody’s inherent ability and need to solve problems.” [32.32] The age of operational agility, and how can Quickbase can help facilitate it. [35.54] The culture and mindset of Quickbase’s ideal client. [37.48] Case study: how Quickbase helped transform a key client's approach to establishing a new distribution center. [41.22] What the future holds for Quickbase.   RESOURCES AND LINKS MENTIONED: Head over to Quickbase’s website now to find out more and discover how they could help you too. You can also connect with Quickbase and keep up to date with the latest over on LinkedIn , <a href= "https://www.facebook.com/quickbase/" target="_blank" rel= "

S2 E223 · Mon, October 04, 2021

Women in Supply Chain, Tara St. James

 In today’s episode of Women In Supply Chain, I’m joined by Tara St James: a fashion designer, sustainable design strategist and responsible supply chain consultant all rolled into one. Tara has spent the last 20 years designing and producing collections for both men and women; and she’s overseen development, production and design procedures at factories across the globe. This extensive experience in product development, sourcing, textile research and development, led her to dive deeper into sustainability and supply chain, and she’s never looked back. Tara established her own sustainable womenswear brand in 2009, successfully running it for over 11 years, and went on to found Re:Source(d), a consultancy and education platform looking to demystify the world of sustainable fashion and textile sourcing. She’s an instructor at the Fashion Institute of Technology, as well as holding leadership roles at a sustainable fashion brand and fashion collaboration platform. Today Tara will be talking to us about her career so far, her love for fashion; her dedication to sustainability and shaping the future of ethical fashion; and she’ll be sharing her experiences as a woman in the industry, and her words of advice for all of those women following in her footsteps. SHOW SPONSOR: Apex Logistics are proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website . IN THIS EPISODE WE DISCUSS: [06.02] How Tara’s interest in fashion started at just five years old, her career journey and how fashion has changed. “I’m really grateful that there’s now more and more focus on supply chain and manufacturing, and the hands that are making the clothes – not just the people that are designing them.” [08.43] The two key ‘a-ha!’ moments in Tara’s career that pushed her towards a passion for sustainability and a more ethical supply chain. “I had to either leave the industry altogether and stop polluting unknowingly, as I had been, or try to make change. That was the first pivot towards sustainability.” [13.28] How and why Tara established her own sustainable womenswear brand, Study NY, as well as her consultancy, Re:Source(d), and what she learned along the way. “Sustainability isn’t a series of checkboxes, you can’t do everything.” [20.34] How packaging and technology ties into sustainability. “I see packaging as low hanging fruit for brands who want to start on their sustainability story… it’s the first touchpoint that most customers have with their product.” [26.25] The damaging impact of fast fashi

S2 E222 · Mon, September 27, 2021

Build the future of digital logistics, with Vizion

Today I’m joined by Vizion , an exciting supply chain and logistics tech company that offers API's and tools to help businesses integrate quality ocean freight tracking data from almost any carrier in a single, easy to use structure. Founded in 2018, Vizion provides the technology and data needed to build and deliver end-to-end logistics visibility for shippers, forwarders and software developers. Combining simple APIs for tracking international ocean freight with a global web of carrier connections, the Vizion platform provides you with the data you need to optimize the quality and cost of your visibility. Today Kyle Henderson, CEO & Co-Founder at Vizion, joins me to chat all about the company: what they do; how their real-time technology successfully pulls together shippers and forwarders; and the future of visibility.   IN THIS EPISODE WE DISCUSS: [07.21] Kyle’s background, and the entrepreneurial spirit that led him to be a part of nine tech start-ups before eventually founding Vizion. “I really doubled down on understanding analytics and data as the principle elements in each of the companies I worked for. So lets take what I learned in this industry… and take it to this industry who hasn’t done it yet.” [12.38] Exactly what Vizion does, and how it helps its customers. “We were encountering, again and again, issues with the data foundations across international logistics. It was tough to get data, and if you could get it, it wasn’t coming through pipes that any modern tech systems would utilize. And then the data itself was fragmented and incomplete.” [18.24] The fundamental differences between API’s and EDI’s, and Kyle’s reflections on the pros and cons. [24.54] Why API’s are truly at the heart of digital transformation. “API’s force better data quality.” [28.30] A closer look at the Vizion interface and pricing structure. “Using an API is the most flexible and close-to-instant way to put the information you need in the places and systems you want in the fastest possible time.” [33.17] From smallest to largest, why Vizion doesn’t necessarily have an ideal customer. [35.14] Key customer case studies demonstrating the different ways Vizion can help to solve business challenges, and deliver swift ROI. “Our customers know before their customers ask.” [39.18] The future for Vizion.   RESOURCES AND LINKS MENTIONED: Head over to Vizion’s website now to find out more and discover how they could help you too. You can also connect with Vizion and keep up to date with the latest over on <a href= "https://www.linkedin.com/company/vizionapi

S2 E221 · Mon, September 20, 2021

Take your brand from unknown to notable, with Notably

Today I’m joined by Notably , a modern PR agency that’s on a mission to help leaders take their companies to the next level. Notably is a PR agency for high-growth companies that want to scale quickly, raise serious capital, be acquired or go public. Combining traditional public relations with digital marketing and creative services, Notably’s senior-level team takes pride in taking both B2C and B2B brands from unknown to notable. Today Carin Warner, co-founder at Notably, joins me to chat all about the company: what they do and the different ways they can help your brand; as well as her longstanding career in PR, what’s changed over the years and what the future might bring when it comes to making your business stand out from the crowd.   IN THIS EPISODE WE DISCUSS: [05.32] Carin’s career in PR, and the journey that led her to co-found Notably. “I love to think about how to help companies succeed – and that really was the vision behind Notably.” [08.17] What Notably do and how they help their customers “We get under the skin of the company we’re working with, understand their pain points… and tell a story that will help them break through the clutter.” [13.07] Why notably provides, not just a full range of traditional PR services, but also digital advertising and additional creative services. “We think as entrepreneurs… and I think about if I was running my clients company, what would I need? I want to have the whole arsenal of marketing tools available.” [16.32] What makes Notably different. [18.17] The entrepreneurial spirit of Notably’s co-founders and how that translates throughout the business. [21.06] Carin’s reflections on how PR and communications have changed since she founded her first company, Warner Communications, back in 1997 - and how it informs her approach with Notably. “There’s no end to the news cycle now. It’s fast and it’s furious, and if you don’t jump in on it, you’re gone.” [23.22] Why it’s so important for B2B and supply chain brands to work with a company like Notably. [25.42] Why Notably’s ideal client needs to have a growth mindset and not shy away from taking a risk. [27.55] Carin’s experience and thoughts on crisis management. [32.45] How PR and marketing are going to continue to evolve. “There will be more and more supply chain companies looking for stories in higher level media... that will tell who they are in a broader and more impactful way.” [35.32] The future for Notably.   RESOURCES AND LINKS MENTIONED: Head over to Notably’s webs

S2 E219 · Mon, September 13, 2021

Leverage the power of AI to optimize your transport planning, with Transmetrics

Today I’m joined by Transmetrics , a leading tech company that optimizes logistics planning and asset management by leveraging the power of predictive analytics and artificial intelligence. Transmetrics is a state-of-the-art AI platform developed exclusively for logistics. Established in Bulgaria in 2013, Transmetrics’ unrivaled technology uses a unique approach for analyzing, modeling and predicting transport flows with very high accuracy. Combining the technical knowledge of big data and predictive analytics with hands-on expertise in transport and logistics, Transmetrics’ solutions have brought significant benefits to top-tier logistics companies worldwide. Today Marc Meyer, Chief Commercial Officer at Transmetrics, joins me to chat all about the company; what they do; the challenges that the logistics industry is facing right now; and the role data, AI and tech innovation will play in the coming years.   IN THIS EPISODE WE DISCUSS: [05.47] How and why Transmetrics was founded. “In most of the companies the founders were working for, there was an issue of inefficient capacity utilization – with no one out there willing to face that challenge.” [09.35] An overview of what Transmetrics does, and how it helps its customers. “We bring just-in-time processes to logistics, with the help of artificial intelligence and machine learning.” [12.34] How the system's broad areas of ‘analyze,’ ‘forecast’ and ‘optimize’ come together to create a smart and robust all-in-one platform. [18.50] A closer look at how the Transmetrics platform works, as well as the integration and implementation process. [24.46] Marc reflects on the power of data, and how the Transmetrics platform cleanses and enriches client data. “Data is only valuable in the right hands, and with the right intentions.” [29.00] Transmetrics' unique approach to combining people and AI, with their ‘best of both worlds’ ethos. “There should always be someone involved – not only controlling and checking the machine, but bringing an empathetic view.” [32.44] Transmetrics’ ideal customer. [35.25] An impressive case study, detailing how the Transmetrics platform helped a key customer. [41.22] The future for Transmetrics. “We want to reshape and revitalize the industry! By making the industry a nicer place to work, and more sustainable, we can do a lot to change it for the better”   RESOURCES AND LINKS MENTIONED: Head over to Transmetrics' website now to find out more and discover how they could help you too. You can also connect with Transm

S2 E218 · Mon, September 06, 2021

Women in Supply Chain, Lisa Morales Hellebo

In today’s episode of Women In Supply Chain, I’m joined by Lisa Morales Hellebo: a truly inspirational VC, entrepreneur, product strategist and community builder, with 25 years of experience working with start-ups and Fortune 500s alike. After beginning her career in graphic design, Lisa pulled together her talents for creativity, product design and innovation and set her sights on tech. After successfully founding her own start-up, and being named one of the Top 10 Women in DC Tech, Lisa realized the impact she could have helping other start-ups. Her passion and commitment to the acceleration of technologies that advance the industry has only grown and now, as well as advising others, she is also the co-founder of two organizations, that focus on funding innovation and revolutionizing supply chain. Today, Lisa will be talking to us about her career so far; her love for fashion tech and passion for innovation; her reflections on the corporate world’s approach to sustainability; and she’ll be sharing her words of advice for all of the women following in her footsteps.   SHOW SPONSOR: Apex Logistics is proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website .   IN THIS EPISODE WE DISCUSS: [06.06] How Lisa’s creativity took her on an ever-evolving journey from graphic design to fashion tech, supply chain and sustainability. “My entire career has been obsessed with data, customization, personalization, on-demand – and it’s led me to what I’m doing now.” [11.17] A closer look at REFASHIOND Ventures – what it does, what ‘refashioning supply chains’ means and the power of supply chain digitization. [12.59] Why REFASHIOND Ventures is needed, the complex and fascinating journey that led Lisa to found it, and the many things she learned along the way. “I learned that VC’s don’t know anything about fashion, or retail… so I decided to found and build a fashion tech accelerator – the one that I wished had existed when I had my fashion tech company.” [24.39] Lisa reflects on some of the key challenges she’s faced when it comes to industry change, mindset and sustainability – and the opportunities that have come from that. “We produce 4 times the textile waste of any other country in the world, and so we don’t need to produce or grow another fiber for generations – we’re sitting on mountains of waste that could be generations worth of regenerative textiles.” [35.35] Lisa’s experiences as a Latina woman, in childhood as well as moving through the industry. “My entire career

S2 E217 · Mon, August 30, 2021

Transform collaboration between buyers and suppliers, with SourceDay

Today I’m joined by SourceDay, a leading tech company who believes that supplier collaboration is the first mile of your supply chain – optimize that, and you can stop misses at the source. SourceDay’s cloud solution digitally transforms collaboration between buyers and suppliers. Pulling together RFQ, Purchase Order, and AP Collaboration with quality control, the SourceDay platform allows business to manage their direct spend more efficiently, providing line-item detail that delivers big picture results. Today Tom Kieley, CEO & Co-founder at SourceDay, joins me to chat all about the company; what they do; the impact of COVID disruption on productivity; and the importance of collaboration, visibility and good data in facilitating strong relationships between buyers and suppliers.   IN THIS EPISODE WE DISCUSS: [06.40] How and why SourceDay was founded, and the story behind the name. “The number one thing that was killing business day in, day out was their suppliers and ability to communicate, collaborate and share – in real time – the misses that were inevitably going to happen.” [10.28] Exactly what SourceDay does to help its customers. “Constant change is really the only constant in the supply chain – and SourceDay helps bridge that gap.” [12.23] A closer look at the modules within the SourceDay platform. “Most companies spend millions on automating sales processes, ensuring they can sell faster... But the problem they’ve left unanswered is, how do you deliver those promises to your customers at the lowest cost and highest quality possible?” [20.11] SourceDay’s ERP compatibility and easy integration. [22.36] Why SourceDay’s supplier-centric product development has been key to its ethos of collaboration, from day one. [25.26] How everyday disruptions affect spend and PO accuracy – and the impact of COVID.  “Buyers are the unsung heroes of an organization – nothing happens if parts don’t show up!” [28.13] Why COVID has helped to drive a mindset shift when it comes to key trends like visibility, collaboration, technology and supply chain transformation. [29.58] A closer look at SourceDay’s ideal customer. [31.47] A key case study: how SourceDay saved a customer millions in repeat supplier misses, ultimately paying for itself in less than 3 months. [34.33] The future for SourceDay.   RESOURCES AND LINKS MENTIONED: Head over to SourceDay’s website now to find out more and discover how they could help you too. You can also connect with SourceDay and keep up to date with the latest over on <a href= "https://www.linkedin.com/company/sourceday-com/?viewAsMember=true" target="_blank" rel="noopener"

S2 E216 · Mon, August 23, 2021

216: Sustainable Packaging Trends That Are Impacting The Health Food Industry

Today I’m excited to be joined by Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. Packaging is a really important topic, because so much of our economy is based around consumption – an average consumer in the western world will handle more than 50 packaged products or items every single day! – and so the conversations around issues like the air miles of those products, the labor practices and of course, sustainability, are key. Today Sarah joins me to chat all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both business and the environment.   IN THIS EPISODE WE DISCUSS: [06.51] The truth about fossil-based plastic production. “99% of plastics are made from oil and/or natural gas: so the greater the demand for plastic packaging, the greater the need for fossil fuels.” [09.18] A closer look at the technicalities around recycling – the different rules and regulations, lack of machinery, lack of consumer understanding and the profitability of used plastics. “Consumers don’t know how to properly dispose of their plastic packaging, so they simply don’t – they throw it in the trash.” [13.08] Six ways companies can quickly pivot towards greater sustainability in their packaging – without spending a fortune. [19.41] How to choose the right packaging for your business. “All plastic is not bad… multi-use plastic can actually be more sustainable than other types of paper packaging.” [22.27] How recyclable packaging is driving competitive advantage, particularly with Gen Z consumers, and the brands who are setting good examples. “If you make that investment… you need to make sure you partner with marketing to leverage that messaging.” [28.32] New innovations in packaging materials, including IKEA’s mushroom packaging. [32.16] The ‘resin identification code’ on your plastics – how to identify it, what it means and how it can help consumers to recycle more effectively. [36.17] Sarah’s top tips for making your packaging lighter.   RESOURCES AND LINKS MENTIONED: Head over to Real Sourcing Network’s website now to find out more and discover how they could help you too. You can also connect with RSN and keep up to date with the latest over on LinkedIn or Twitter , or you can connect with Sarah on <a href= "http

S2 E214 · Mon, August 16, 2021

Bring Ultimate Efficiency to Your Port Logistics with 1-Stop

Today I’m excited to be joined by 1-Stop: a trailblazer in port logistics solutions, that is working with communities across the world to lead the way in supply chain innovation, building products that continue to enhance productivity and make life easier. Established in Sydney in 2002, 1-Stop is a world leader in developing innovative solutions for the global port community. Working closely with industry operators, its suite of tailored and integrated products has been developed to help streamline operations, enhance efficiency and optimize productivity throughout the supply chain. With the aim to deliver efficiency gains for all, 1-Stops’s customers include shipping lines, port and terminal operators, freight forwarders, customs brokers, 3PLs, trucking companies, rail operators, importers and exporters. Today Michael Bouari, CEO at 1-Stop, joins me to chat all about the company; what they do; some of the biggest challenges facing the global port community right now; and the innovations we should expect in the coming years.

Mon, August 09, 2021

213: Manage Your Spend Smarter and Safer with Coupa

Today I’m thrilled to be joined by a giant in business spend management; a company that is looking to unify supply chain, procurement, payments and treasury in one smart and seamless platform, Coupa. Founded in 2006, Coupa is the cloud platform for business spend management, empowering companies around the world with the visibility and control they need to spend smarter and safer. In partnership with the Business Spend Management (BSM) Community, Coupa is constantly co-creating new and unique capabilities that deliver transparency, efficiency, actionable insights and solutions to customers, partners and suppliers, so they can understand and manage their spending. Today Matt Tichon, Vice President of Industry Strategy at Coupa Software, joins me to chat all about the company; what they do; the impact of COVID on supply chain resiliency; and why innovation, collaboration and visibility are the keys to business success.   IN THIS EPISODE WE DISCUSS: [3.34] A brief background on Coupa and Matt. [05.55] How Matt compares Camaro's to supply chain. [9.05] Coupa's key areas and how help their clients understand efficiencies. “We allow companies to experiment... Instead of making a gut feel with a little bit of data, we can take a whole lot of data and say, 'what happens if?' and we test these things out.” [12.26] The value of Digital Supply Chain Twin and how it can be a competitive advantage. [16.25] Matt's thoughts on artificial intelligence, machine learning, and data science. “The question is, what do you do with your insights once you have them? 85% of data science projects fail. The trick is understanding to start with the end in mind.” [20.00] How different execution systems all come together. “It is magic when you do this right! The value unlocks are massive and it's not hard! I want the whole world to know that this is possible and it's easy to do, and we'll hold your hand getting there. You're going to be amazed so just come on this journey!” [23:36] Matt on Coupa's "War Gaming" concept. “It's understanding different plays and what your supply chain will look like while your competitors haven't even thought of what to do yet.” [29.02] Coupa's perspective on nurturing resilience during and after COVID. [32.30] An ideal customer for Coupa. “For food, once you get to 500 million dollars or more in revenue, they start to exhaust their team's abilities and they come knocking on our door. Outside of food, 1 billion dollars and above.” [36.00] A case study for Coupa [40.53] The future for Coupa and Matt   RESOURCES AND LINKS MENTIONED: Head over to Coupa's website n

S2 E212 · Mon, August 02, 2021

Women In Supply Chain, Ana Lucia Alonzo

In today’s episode of Women In Supply Chain, I’m joined by Ana Lucia Alonzo: a powerhouse supply chainer, who has held impressive leadership roles at major global consumer brands. After gaining a degree in industrial engineering and an MBA at INCAE Business School in her home nation of Guatemala, Ana Lucia dived feet first into a career in supply chain. Her career has taken her around the world and seen her climb the ranks of supply chain leadership in huge brands like Chiquita. Ana Lucia is now bringing together everything she’s learned so far as VP of global supply chain at Starbucks. Today Ana Lucia will be talking to us about her career so far, her take on COVID demand and disruption, the importance of brands embracing sustainability; and she’ll be sharing her words of advice for all of the women following in her footsteps.

Wed, July 21, 2021

210: Blended - Don’t forget the ‘T’: Talking Trans

We’re into double digits now: it’s episode 10 of Blended and we’re flying! I’m so proud of the panellists we’ve featured so far, the topics we’ve covered, and the sometimes tough conversations we’ve had, and I just cannot wait to bring you more. Today in Episode 10, ‘Don’t forget the ‘T’: Talking Trans,’ my co-host Madison and I are joined by a fabulous new group of supply chain and DEI professionals, who are overflowing with passion, insight and experience when it comes to all of the issues around diversity, inclusion, equity and community. And today, we’re going to be diving specifically into the transgender and non-binary community, so that can we learn, educate and celebrate with our, often marginalised, friends.   IN THIS EPISODE WE DISCUSS: [00.39] Introductions to our Blended panellists. Lori – Environmental Social Governance Services Canadian Lead at EY Kai – President at TransFocus Consulting, Inc. Brian – Founder and CEO at Chain.io Gabriel·le – Translator [04.25] The group dive into the importance of words, looking at definitions, and what they represent to the communities involved. “Understanding and appreciating the language is complex – we might have simple definitions, but they might not always fit for everyone.” Kai. Umbrella terms The difficulty in finding words to suit such a broad spectrum of people Asking people personal questions vs creating safe spaces for people to share naturally Making mistakes The constant evolution of language “It’s more about respect than being an expert on definitions.” Brian [31.06] The panel discuss pronouns – why they’re important, how to use them and why everyone should embrace them. Mis-gendering The importance of holding back on assumptions The effect of cumulative impact on trans people over time Give and take and shared responsibility between trans cis people The use of pronouns on social media Structural and cultural considerations within business Gendered structures within other languages, like French “It’s not a political statement to put your pronouns out there – it’s just a way to make communication more effective.” Brian [56.52] The group take a closer look at bring trans, and supporting the trans community, in the workplace. Why trans rights are lagging behind Stigma and resistance to change Intersecting ‘categories’ of people – people aren’t just one thing Expanding policy and being a conscious employer Internal education and communication "Language is the main way we communicate and connect with each other... and people refusing to use the right pronouns is people re

Tue, July 20, 2021

117 – Inventory optimization in minutes!

We are finding that a lot of supply chain software takes a lot of time for on boarding and our guest today is here to tell us about their solution that can be implemented in days! Thats right Chris from Right Sized inventory is here to tell us all about how they make that happen and what they are doing for warehouses everywhere, Chris is the Vice President of Right Sized Inventory, an optimization software that helps companies eliminate inventory imbalances through real life simulations. By gathering the correct data all in one place, RSI helps companies get started with predictive analytics and supply chain optimization. With safety stock being questioned these days because of Covid and organizations are looking at different solutions to help diversify their inventory such as just in case instead of just in time, Chris tells us how his clients are using the data RSI provides them with differently, and they are seeing requests they have never seen before. The unique selling point with RSI is that they help companies manage their inventory more efficiently at an affordable price. How? They use their own patented technology that gathers and synthesizes data in a couple of hours. By using their software, clients are able to manage their inventory surplus and excess, helping them save them millions of dollars as well as improve customer service levels. Since RSI is affordable and based on tech, they are able to work with companies of all sizes. Using one real life example, Chris explains how they decreased a client’s inventory levels by 20% and helped them save over 6 million dollars. With the Covid-19 pandemic, they are still able to help businesses prepare for when demand increases and any other what-if scenarios. For the future, RSI is focusing on growing their organic approach, partnering up with consulting firms and embedding their patented technology into their systems. In this episode we discuss: [0.40] The story behind RSI [5.30] Data and real life simulation [14.53 manage your inventory [19.12] decrease inventory levels by 20% [24.20] The future is collaboration Resources and links mentioned: Right Sized Inventory

S2 E209 · Mon, July 19, 2021

Revolutionize how you upskill your teams, with Skill Dynamics

Today I’m pleased to be joined by Skill Dynamics, an exciting and people-focused company on a mission to provide high impact digital training programs that upskill and effectively prepare corporate employees for everything required to excel in their role. Skill Dynamics offers expert, practical e-learning solutions for procurement and supply chain teams. Their real-world role-based programs, delivered with a customized and collaborative approach, have been rolled out to over 300,000 students to date. And with offices in the US, Europe, Middle East and China, and over 520 blue chip clients, they’re making a real impact on core training worldwide. Today David Rajakovich, CEO at Skill Dynamics, joins me to chat all about the company; what they do; the impact of the COVID crisis on staff training, procurement and ecommerce; and the power of digital.   IN THIS EPISODE WE DISCUSS: [06.10] Exactly what Skill Dynamics does. “We’re laser focused on raising the performance of corporate learners.” [07.48] Skill Dynamics' recent re-brand, and the power of good marketing. [11.03] Role based learning – what it means, how it differs from more traditional styles of learning, and the benefits. “We work closely with clients to determine which roles need to achieve higher or lower targeted competence levels across the spectrum of procurement and supply chain skills.” [15.42] How Skill Dynamics work with their customers to develop the best learning solutions. [18.14] David’s background in the army, how it informed his career and helped him to create the original R&D department at Skill Dynamics. “My time in the army taught me about leadership – and I would argue that leadership is a necessary pre-condition to delivering innovation.” [21.24] Why Skill Dynamics chose to focus on online training right from the company’s inception back in 2011. “From early on, we knew that the quality of classroom training is highly variable.” [24.49] COVID, and its impact on corporate training. “Given the disruption we’ve seen from COVID, Brexit and other trends, procurement and supply chain are squarely in the corporate spotlight – and those that have high performing teams… will gain a strategic advantage.” [26.41] Key industry challenges and trends. “The big trends around supply chain are risk and resilience.” [31.07] Skill Dynamics’ ideal client. [34.40] A customer case study: how Skill Dynamics deliver ongoing strategic value for a core client. [39.37] The future for Skill Dynamics.   RESOURCES AND LINKS MENTIONED: Head over to Skill Dynamic’s websi

S2 E208 · Mon, July 12, 2021

Lead the way to an autonomous future, with EasyMile

Today I’m excited to be joined by EasyMile, a truly innovative and forward-thinking global business, which provides software and complete solutions for driverless mobility and goods transportation. EasyMile's driverless technology is at the core of award-winning solutions for mobility, intralogistics and more. With quality delivery and real-world deployments, their certified, expert software is bringing autonomous vehicles around the world, in over 300 locations and more than 30 countries, to life. Today Joseph Holmes, Director of Sales at EasyMile, joins me to chat all about the company, what they do, the amazing technology behind their solutions and the role autonomous vehicles will play in the future of the industry, and the world.   IN THIS EPISODE WE DISCUSS: [06.46] Joseph shares the story of how EasyMile was founded and the company's key milestones. “Our CEO experienced congestion and pollution… he wanted to reclaim the cities.” [10.44] Exactly what EasyMile does. “By heart, we’re a software company. We work in tandem, with leading OEM’s and manufacturers, to bring what we both do best together, in order to produce automated vehicles.” [12.16] A closer look at how the technology works. [17.03] The importance of safety. “Safety is at the forefront of everything we do... and it’s the outcome of strict processes and well informed employees.” [21.18] An overview of EasyMile’s key vehicle solutions, including the EZ10: the most deployed autonomous shuttle in the world. “The EZ10 is essentially that ideal first and last mile connectivity vehicle.” [28.07] EasyMile’s unique approach to implementation and training. “In order for us to be sustainable, we need to ensure we train the end client to work with, and maintain, our products. We’re committed to having as light a footprint as possible.” [33.33] The ideal client for EasyMile. [35.56] Joseph shares a case study, detailing how Easymile created major efficiencies and achieved ROI in only 18 months for a key customer. [39.24] The future for EasyMile, and for autonomous vehicles.   RESOURCES AND LINKS MENTIONED: Head over to EasyMile’s website now to find out more and discover how they could help you too. You can also connect with EasyMile and keep up to date with the latest over on LinkedIn , or you can connect with Joseph on LinkedIn or Twitter .

S208 E2 · Mon, July 12, 2021

208: Lead the way to an autonomous future, with EasyMile

S2 E207 · Mon, July 05, 2021

Women In Supply Chain, Shana Zheng

In today’s episode of Women In Supply Chain, I’m joined by Shana Zheng: a strategic, entrepreneurial and customer-obsessed product and business leader. After working as an analyst at huge names like JP Morgan and Disney, Shana went on to co-found her own company, successfully raising over $1.8 million from Google Ventures. And after subsequent roles at brands including GoFundMe, Shana moved across to the world of supply chain and has never looked back. She’s now Associate Director of Product Management, International Supply Chain at Wayfair, managing logistics execution, product vision, strategy and execution of transportation management for international freight forwarding. Today Shana will be talking to us about her career so far, her entrepreneurial spirit, her passion for working with charities; and she’ll be sharing her words of advice for all of the up-and-coming women following in her footsteps.   SHOW SPONSOR: Apex Logistics is proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website .   IN THIS EPISODE WE DISCUSS: [05.24] Shana’s background, and the mentality, instilled in childhood, that kept driving her forward. “As an immigrant, work ethic was always part of my upbringing.” [11.24] How Shana found supply chain. [15.10] A closer look at Shana’s current role at Wayfair. [16.15] Shana’s passion for customer satisfaction, and the changes she’s seen during the pandemic. “The customers’ needs are changing – it's so important to understand your customer and the environment they’re operating in.” [19.42] How Shana’s entrepreneurial spirit weaves together with her corporate side. “By nature, I’m curious: I’m always looking to learn and grow. And, as an entrepreneur, you’re nimble – you’re constantly morphing, trying to figure things out.” [22.18] Shana’s passion for working with charities. [25.49] Shana’s experience as a woman in a male-dominated industry. “The more senior you get, the fewer women you see - especially in tech. So, as a minority, I’ve always had to speak louder and speak more.” [27.20] How Shana found her voice. [29.49] Shana reflects on what’s she’s learned on her journey so far. “You can do anything you want to, but you have to put your mind to it and do the work.” [31.13] Shana’s advice for the next generation. <p

Mon, June 28, 2021

New Horizons - Let's Talk Supply Chain Expands Into Asiapac!

Today’s episode is a little bit different from the norm. As always, I’m joined by a special guest, but it won’t be to bring you a business profile or the kind of interview you’re used to! Instead, my guest Jonathan Kempe, founder and CEO at Verifai, and I will be making a very special announcement, and sharing the ins and outs of our exciting news with you. We’ve been working on this quietly behind the scenes for a while, paddling against the COVID tide, and I’m incredibly proud that we can finally launch this next stage of our LTSC journey. And make no mistake, there is a lot more on the horizon!   IN THIS EPISODE WE DISCUSS: [07.49] Jonathan and Sarah make a big announcement! [10.38] Jonathan discusses the potential he sees in the opportunity and in the LTSC brand. “There’s a need in supply chain for clarity, for collaboration – because supply chains can be so chaotic, we need to work together... and those things are possible when we have a platform to facilitate those conversations.” [14.11] Despite the difficulties of the past year, Jonathan reflects on why now is the right time to embrace something new. “Someone famously said that crises bring opportunity, and I really believe that. There’s two ways to look at the world – pessimistically, or you can see the glimmers of hope and see the chance to change the narrative.” [16.56] How Jonathan plans to use LTSC Asiapac to connect the community. [19.55] The growth, and power, of digital marketing. "It has the ability to be really transformational, really quickly.” [25.46] A closer look at the Asiapac region. “Typically, there hasn’t been a unified voice across that area.” [27.57] How Jonathan plans to bring his own unique brand to LTSC Asiapac. [32.45] Jonathan’s passion for stories and how people’s unique journeys can inspire the community. [35.45] The launch of LTSC Asiapac. [37.19] The future for Let’s Talk Supply Chain.   RESOURCES AND LINKS MENTIONED: Check out our other podcasts HERE .

S2 E205 · Tue, June 15, 2021

Time To Make A Move, with Knichel Logistics

Today I’m super excited to be joined by Knichel Logistics, a woman owned and operated intermodal marketing company specializing in intermodal, LTL, FTL, and specialty services. Knichel Logistics is on a mission to be the best third party logistics provider in the industry. Since its inception, its earned a reputation in the transportation industry as a reliable and valuable provider with a dedicated, experienced staff. And the team strive to build and maintain lasting relationships with their carriers so that, with their help, they can provide their customers with the smoothest transportation experience possible. Today Kristy Knichel, Owner and President at Knichel Logistics, joins me to chat all about her company, what they do, their unique family-oriented approach and the numerous benefits of working with a certified woman-owned and operated business.   IN THIS EPISODE WE DISCUSS: [06.37] Kristy talks about her journey in logistics, working her way up in the family business. “Even if you don’t have a college degree, you can still be successful if you put the time and effort in, work hard and learn.” [10.45] Kristy reflects on taking over from her Father, and the changes she implemented to make Knichel Logistics the business it is today. “My number one goal was changing the culture and making it a place where people wanted to come to work – even though it’s a challenging environment!” [15.23] A closer look at the different solutions that Knichel Logistics offer and the kinds of challenges each is suited to solving. [20.01] The benefits of engaging in strategic partnerships and the power of collaboration. “In the past you would never talk to a competitor. Now, it’s: who can I talk to, how can I help you, how can you help me? And that has been one of the most exciting things for me: it truly does work, and it’s beneficial.” [24.00] The challenges thrown up by COVID, and the changes the industry will continue to make. “There’s a lot of companies out there that are going to have to change the way they do business… But as challenging as it’s been, it’s opened up a lot of opportunities.” [28.23] The benefits of working with a certified WBE/WOSB supplier, and why businesses should be paying attention to supplier diversity. [31.15] Kristy discusses the many awards and recognitions she and her business have achieved, and what makes Knichel Logistics so special. [35.06] A closer look at Knichel Logistics’ ideal customer. “I like to take risks and help people get to the next level, because if no one gives them a chance, they’re never going to get there.” [37.12] A case study showing how Knichel Logistics thought outside the box and delivered a fresh solution for a key client. [40.15] The future for Knichel Logistics.   RESOURCES AND LINKS MENTIONED: Head over to Knichel Logistics’ <a href= "http://www.knic

S2 E203 · Mon, June 14, 2021

Create smarter fulfilment networks, with Ware2Go

Today I’m thrilled to be joined by Ware2Go, a dynamic company who are changing the landscape of warehousing, fulfilment, and supply chain, by connecting businesses of all sizes to enterprise-grade capabilities and assets that help them compete on previously impossible levels. Ware2Go offers a nationwide network of certified warehouses and technology to streamline fulfilment across sales channels for a fully scalable and on-demand solution, making 1-2 day delivery easy and affordable for everyone. Today Steve Denton, CEO at Ware2Go, joins me to chat all about Ware2Go, what they do, how customer buying habits are driving innovation in the industry and the future of integrated, flexible and data-driven supply chains. IN THIS EPISODE WE DISCUSS: [06.00] Steve talks about his incredible journey through the industry, incorporating marketing, ecommerce and supply chain, and how he came to Ware2Go. “I spent 20 years helping companies sell their products online, and the first half of my career helping them to distribute them… so the Ware2Go opportunity was a fascinating place to bring together my entire career.” [11.03] A closer look at Ware2Go, and how they help their customers. “Similar to Uber or Airbnb, we connect merchants who have products to sell with a network of warehouses and stitch them all together with one common technology platform.” [13.14] Steve reflects on the new trend of micro warehousing. [15.02] The easy process of working with Ware2Go. [16.26] The importance of flexibility, and how customers can use Ware2Go’s footprint to flex their own offering. “The labor pool is probably the more difficult thing to manage than the capacity.” [21.54] How supply chain disruption, forecasting issues and a shift from ‘just in time’ to ‘just in case’ are impacting Ware2Go and their customers. [26.11] The rise of ecommerce, changing customer buying habits and high expectations, and their impact. “If you can meet those demands of transparency, delivery speed, reliability and easy returns... you’re going to position yourself to win.” [29.37] Ware2Go’s ideal client. [32.12] Steve presents case studies of how Ware2Go helped two key customers pivot at critical times for their businesses. [37.16] Steve’s predictions for what the next few years might bring for warehousing, fulfilment and supply chain. [41.35] The future for Ware2Go. “Ultimately, we want to level the playing field so that merchants of all sizes can compete, and win, in the world of commerce.”   RESOURCES AND LINKS MENTIONED: Head over to Ware2Go’s website now to find out more and discover how th

S2 E202 · Mon, June 07, 2021

Women In Supply Chain, Susan Walsh

In today’s episode of Women In Supply Chain, I’m joined by Susan Walsh: the self-confessed Mistress of Data who uses her expertise in spend data classification, supplier normalisation, and taxonomy customisation to help procurement and data teams across the industry to work more effectively. After working in sales and customer account management for big names like Philips and Colgate Palmolive, Susan discovered a passion, and talent, for data. And, having held management positions in various companies, she eventually decided to go it alone. Susan founded The Classification Guru in 2017 and now brings clarity and accuracy to data and procurement; helping teams work more effectively and efficiently by cleaning up their dirty data. Today Susan will be talking to us about her career so far, her passion for data, how the industry’s approach to data has changed over the years; and she’ll be sharing her words of advice for all of the up and coming women following in her footsteps. SHOW SPONSOR: Apex Logistics are proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website . IN THIS EPISODE WE DISCUSS: [07.42] Susan’s background, and the varied career history that led her to her passion. “I’m envious of those people who’ve always known what they wanted to do, because I’ve never known.” [16.49] The ups and downs of growing The Classification Guru over the last four years. [21.00] The role of digital marketing in Susan’s success. “Work with what you’re comfortable with… and don’t do what you think other people want you to do or say or be – just be yourself.” [25.47] Why Susan’s positive approach and free spirit was sometimes at odds with male-oriented work environments. “I’ve never felt, even growing up, that there wasn’t anything I couldn’t do, or that I was restricted because of who I am.” [29.28] The turning point in Susan’s career that helped her find her voice. “When I found what I really loved, and I had the self-belief and self-confidence, then I felt ‘you can’t take me down, I know I’m good.’ ” [32.31] The pitfalls of managing data, and why you need to make sure data always has its COAT on. “There’s a massive misconception that you can buy some off the shelf software that will fix all of your data problems and you don’t have to do a thing… Automation can help to a point, but it would be naïve to thi

S2 E201 · Mon, May 31, 2021

Transform PPE into positive change, with LifeCycle Revive

Today I’m really excited to be joined by LifeCycle Revive, Canada’s first polypropylene PPE waste recycler, diverting from landfill by reclaiming non-contaminated medical waste from Ontario's hospitals and reprocessing it into raw materials to create all kinds of new products. With a focus on healthcare, manufacturing and retail, LifeCycle Revive is dedicated to creating real environmental and economic change and transforming Canada’s sustainability programs. Today Andy Straisfeld, VP of Business Development at Lifecycle Revive, joins me to chat all about Lifecycle Revive, what they do, the importance of a circular economy, and the impact of COVID on the industry’s sustainability plans. IN THIS EPISODE WE DISCUSS: [06.14] How and why LifeCycle Revive was founded. “We’re not here to make a profit off the environment – this is a sustainability project.” [08.26] A closer look at how the process works. [12.56] How LifeCycle Revive works with its customers, to best suit their needs and work most efficiently towards their sustainability end goal. [19.38] The impact of COVID on PPE use and the innovation and commitment to change that is emerging from the crisis. “Our box can fit 1,500 masks and in a popular spot, like a mall, hospital or college, it could fill up within 2 days.” [25.51] The circular economy and why there’s ‘gold in garbage.’ “If we tackle the issues of that garbage, reclaim from the landfills, not only will we create an economic powerhouse, we’ll give people green jobs and take care of our society.” [30.38] A closer look at LifeCycle Revive’s ideal customer. [31.44] A key customer case study, showing how LifeCycle Revive transformed one hospital's approach to their waste. [35.03] Andy’s reflections on what the next few years might bring when it comes to the industry’s approach to waste and sustainability. “It’s all about the landfill – why do we send stuff there, do we actually need to? Recycling generates business, economy: it’s the right thing to do.” [37.14] The future for LifeCycle Revive. “We’re so excited that we’re part of the solution, not the problem.”   RESOURCES AND LINKS MENTIONED: Head over to LifeCycle Revive’s website now to find out more and discover how they could help you too. You can also connect with LifeCycle Revive and keep up to date with the latest over on LinkedIn or you can connect with Andy . Check

S2 E200 · Mon, May 24, 2021

Sarah and Friends

Today is an extra special episode, since we’re celebrating a big milestone. Back in 2016, a male co-host and I started a podcast called “Two Babes Talk Supply Chain.” But over time, things evolved. My co-host left the show, and when I launched the women in supply chain series, I realized there were quite a few people who weren’t too keen on the name…! So in April 2018 I re-branded the show (within a week, which I still can’t quite believe!). Let’s Talk Supply Chain was born – and I haven’t looked back. This is the 200 th episode, as Let’s Talk Supply Chain, and last month we celebrated our three year anniversary. Wow! The last three years have been filled with opportunities and conversations I could’ve only dreamed of. There have been so many highs and lows; times where I've doubted myself and times where I felt like I could take on the world! And it's safe to say I've learnt a lot about the industry, and myself, along the way. “I’m proud of myself for persevering; I’m proud of the ideas I’ve taken and run with; I’m proud of myself for not giving up.” And for the last year, I’ve grown some amazing connections – mostly virtual – and brought together a group of talented, smart and supportive people that have changed my life for the better. And that group includes the incredible Sarah Scudder , Brian Glick , Alison Cusack , Madison Mobley , Larry Leung , Lisa Fenton , Akshay Dodeja , Angie Reno , Jonathan Kempe and Audrey Ross . In this episode, you’ll get a sneak peek into the banter, conversations and love that happens on our not-to-be-missed weekly happy hours. We’ve shared ideas, celebrated 40 th birthdays, worked together, helped each other through lockdown and spurred each other on to do better, day after day. Today, they’ll be sharing stories, their favourite memories of me, asking me questions and so much more. So grab your tissues (it gets emotiona

S2 E198 · Mon, May 17, 2021

Unlock the untapped potential of a connected workforce, with ProGlove

Today I’m really excited to be joined by ProGlove, an innovative German engineering company who are bringing award-winning wearable technology to industry. Combining precision engineering and big data analytics with a focus on the human worker, their technology is reducing costs, redefining efficiency and improving health and safety. ProGlove takes a truly human-centric approach to innovation, shaping the future of smart wearables for industry 4.0. From picking and inventory management through to packing and track and trace, ProGlove technology allows your business to ensure accuracy, speed and safety at every point of a products journey. And, gives you the visibility and data you need to accelerate your supply chain, lower costs and improve customer satisfaction. Today Ilhan Kolko, Chief Product Officer at ProGlove, joins me to chat all about ProGlove, what they do, their refreshing person-led approach and the future of IoT technology.   IN THIS EPISODE WE DISCUSS: [06.40] How and why ProGlove was founded, and the fascinating journey to where it is now. [08.28] A closer look at ProGlove, what it does and how it helps its customers. [10.29] Wearable vs traditional technology, and the benefit of ProGlove solutions. “We anonymise the data as soon as it leaves the worker, so it’s now about the process, not about the worker.” [13.36] What the ProGlove device looks like, how it’s tested and a brief history of wearable technologies. “We balance the user delight, the technical side and the ruggedness and durability of the product.” [18.34] ProGlove’s integrated technology and how it brings connectivity, visibility and analytics together to improve workflow. “The promise of making this a human-centered, user-friendly product led us to the path of building connectivity software around it.” [23.42] The process of integrating ProGlove technology into your business, and the commitment that comes along with it. [25.01] ProGlove’s unique approach to combining people and technology. “It’s not a competition – it’s a collaboration.” [28.08] How ProGlove’s human-centric approach translates to their own workforce. [30.46] A closer look at ProGlove’s ideal customer. [32.12] A real-life example of how ProGlove’s technology helps its customers. “With a handheld scanner, it takes at least 6 seconds to scan an item; now imagine you’re scanning a thousand parts per shift.” [36.58] What the future might hold for wearable technology, and for ProGlove.   RESOURCES AND LINKS MENTIONED: Head over to ProGlove’s website now to find out more and discover how they coul

S2 E197 · Mon, May 10, 2021

Beat the Market, with Bid Ops

Today I’m honored to be joined by Bid Ops, a cutting edge company with supplier diversity and sourcing collaboration at their heart, who deliver strategic sourcing software powered by AI. Using intelligent price recommendations and dynamic benchmarks, Bid Ops AI helps procurement teams overcome complexity to secure optimal commercial terms with top suppliers. Combining strategic sourcing and collaboration with supplier management and diversity, and even automated negotiations, the Bid Ops platform helps you to skip the back and forth and choose the right supplier, at the best price, quicker and smarter. Today Edmund Zagorin, founder and CEO at Bid Ops Inc., joins me to chat all about his journey in strategic sourcing, how he came to found Bid Ops, exactly what the company does to help its customers and the role of AI in the future of technology.   IN THIS EPISODE WE DISCUSS: [05.38] Edmund’s background and his journey from a degree in Philosophy, International Affairs & Public Policy to a career as a procurement entrepreneur. “Once I began to see how procurement was transforming digitally, and the speed of that transformation, that was where the experience I had as an undergrad studying social movements really clicked.” [09.49] A closer look at Bid Ops, what it does and how it helps its customers. “When you use recommended pricing… you actually get, not just faster process velocity, but there’s more clarity, trust and collaboration in the process, and that corresponds with cost savings.” [13.49] Bid Ops automated negotiations, and Edmund's reflections on digital transformation and the evolution of procurement. [19.55] The recent drive in supplier diversity, and how the Bid Ops platform makes it quick and easy for businesses to build their own supplier diversity program, track it and report it. [26.27] Bid Ops commitment to integration and the changing technology behind it. [30.01] The ideal customer for Bid Ops. “Our ideal client is a procurement team that has more work than it has people!” [31.49] A real life case study of how the Bid Ops platform saved a key customer significant time and money, resulting in board-level recognition. [34.39] Edmund’s advice for supply chain entrepreneurs and start-ups. “There’s never been a better time to innovate in supply chain and procurement than right now.” [36.30] The future for Bid Ops.   RESOURCES AND LINKS MENTIONED: Head over to Bid Ops website now to find out more and discover how they could help you too. You can also connect with Bid Ops and keep up to date with the latest over on <a href= "https://www.linkedin.com/company/bi

S2 E196 · Mon, May 03, 2021

Women In Supply Chain, Madison Mobley

In today’s episode of Women In Supply Chain, I’m joined by Madison Mobley: a woman who’s shaking things up in supply chain, through her advocacy and passion for diversity and inclusion within the industry. Having steadily climbed the ranks in the business areas of sales, customer management and HR at Dell and Proctor & Gamble, Madison decided to follow her heart – and when she joined Fairmarkit, a procurement tech start-up, in 2020, everything changed. Quickly spotting her unique combination of passion and talent, Fairmarkit believed in Madison’s potential to change the industry, supporting her external ambassadorship roles and recently appointing her Head of Belonging, Inclusion, & Culture. Today Madison will be talking to us about her career so far, her passion for procurement and why honest and open conversations around diversity and inclusion are key. And she’ll be sharing her experiences and words of advice with us all. SHOW SPONSOR: Apex Logistics are proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website . IN THIS EPISODE WE DISCUSS: [07.00] Madison’s background, and her journey from a sociology degree, with ambition to become a journalist, to a career in tech sales. “I joined EMC’s tech sales boot camp – and the rest is history!” [10.58] How the experiences and opportunities for growth that Madison gained at Dell shaped her career. “Those years fuelled my appetite for well-roundedness. I was empowered to learn a lot.” [13.40] How Madison ensured she stood out in the workplace, and her words of advice for being your authentic self. “More than anything else, knowing yourself and knowing where you feel most comfortable bringing everything that you are – those are the spaces that you’re meant to grow in and influence others.” [16.19] Why Madison made the jump from big business to tech start up. [20.24] What Madison loves about supply chain. “I can’t say how much I wish I had been exposed to the art of supply chain fresh out of school – my perspective on business would have evolved so much quicker.” [23.38] Madison’s new role as Head of Belonging, Inclusion, & Culture at Fairmarkit. [26.52] Madison’s experiences of racism and homophobia, her reflections on privilege and why she’s so passionate about advocating, and making space for, underrepresented voices. [32.45] Madison’s short and longer term goals for diversity and inclusio

S2 E195 · Mon, April 26, 2021

Run your Supply Chain Operations on Autopilot, with Throughput Inc.

Today I’m thrilled to be joined by Throughput Inc. , a company who believe that when operations, business and investors run smoother, workers, communities, society and the environment benefit – a truly refreshing approach. And with Throughput software, your business benefits from a single source of truth to take accurate data-driven decisions and drive sustainable growth and profitability. Striving to create resilient and unifying supply chains, Throughput’s holistic and insight-driven software unlocks operations agility and efficiency, to meet unpredictable customer demands, while creating uninterrupted flow of materials through supply chain networks. Today Ali Raza, founder and CEO at Throughput Inc., joins me to chat all about exactly what Throughput does, the importance of visibility, harnessing the power of AI and the future of effective supply chains.   IN THIS EPISODE WE DISCUSS: [07.25] Ali’s background and his journey across industries and countries to eventually found Throughput. “We can prepare better, by having a more global perspective.” [10.13] A closer look at Throughput: its foundations, what it does and how it helps its customers. “Why don’t we have technologies today that help us get into the analytics on the operations side to make the right decisions, and scale it?” [18.26] Ali’s reflections on visibility and what it means to Throughput, and to supply chain as a whole. “Everyone’s connecting all the data and saying ‘look at the visibility, now you can see everything’ – but visibility isn’t the same thing as flow.” [24.09] How Throughput software ‘puts global industrial operations on autopilot.’ “Most businesses make or move stuff so ultimately there’s an output problem, a demand problem and a financial problem. And if you can tie all three of those together and run it in synchrony, you have an autopilot system.” [26.10] Throughput’s recent classification as a ‘top 10 highly disruptive supply chain start-up’ and why innovation comes from real-world experience and problems, not just from new technology. [29.57] A closer look at Throughput’s ideal client. [33.10] A key case study and exactly how Throughput’s software helps its customers. "When you have better material flow, you unlock hidden capacity." [36.23] The future for Throughput and Ali’s predictions for what the next few years might hold for the industry. RESOURCES AND LINKS MENTIONED: Head over to Throughput’s website now to find out more and discover how they could help you too. You can also connect

S2 E193 · Mon, April 19, 2021

Closing the Gap between Shippers and Forwarders, with Shipz

Welcome to a very special episode of Let’s Talk Supply Chain! Today’s host is Jonathan Kempe, the CEO & Founder of Verifai, an Australian company with a global presence, that uses technology to increase supply chain security, visibility and transparency. And his esteemed guest is: Sarah Barnes-Humphrey! Sarah is not only the founder and host of Let’s Talk Supply Chain. She is also the co-founder and CEO of new technology start-up, Shipz Inc . Shipz is an award-wining freight marketplace that is working to simplify the complexity often found in logistics; the platform closes the gap between shippers and forwarders, creating an accessible, affordable and hassle-free logistics solution for all. Today Sarah tells Jonathan all about her background, how she came to found Shipz, all the positives the platform is bringing to the market and what the future might bring for international shipping.   IN THIS EPISODE WE DISCUSS: [05.29] An introduction to Sarah and what she loves about international shipping. [07.08] Sarah’s journey in supply chain and how she came to found Shipz. [12.42] A closer look at exactly what Shipz does, and the problems it solves for both mid-market shippers and freight providers. “For a shipper, it takes 101 hours, 40 emails and 20 phone calls just to get a shipment quoted and booked.” [19.19] How collaboration, visibility, sustainability and data form part of the long-term Shipz roadmap. “Collaboration is the future of business – and it’s at the forefront of everything I do. Winning together is my philosophy.” [21.42] Sarah’s reflections on launching Shipz against the backdrop of the pandemic. “You have to try, you have to test, you have to see what’s going to stick with the customer – from marketing messages to product.” [26.21] The role that platforms like Shipz can play in minimizing disruption and bringing efficiencies to day-to-day business. “In some tech, we’re actually getting ahead of our customers: we’ve got to meet them where they are. We’ve got to take what they’re doing and make it easier for them.” [30.10] A profile of Shipz’ ideal customer. [31.30] How the Shipz features are laser-targeted to customer needs, and the positive feedback Sarah has seen so far. [37.06] Sarah’s reflections on what the next few years will hold for supply chain and international shipping. [41.15] Why Shipz is a signatory of the Neptune Declaration, and the importance of paying attention to industry welfare issues. [44.16] The future for Shipz. “We’re going to continue to listen to our customers, and build features based on their feedback.”   RESOURCE

S2 E192 · Mon, April 12, 2021

Make content the cornerstone of your strategy, with Top Rank Marketing

Today I’m super excited to welcome TopRank Marketing , a business that has earned a reputation as a first-choice digital marketing agency for major brands including McKesson, Dell and LinkedIn. Serving companies in the B2B technology, healthcare and servtopices industries, as well as B2C companies operating online, over the past 20 years they’ve developed some tried and tested insights and methodologies for tackling the most difficult digital marketing and PR challenges. Established back in 2001, TopRank’s talented team of smart, creative and results-focused digital marketing professionals, work alongside their clients to achieve common goals and solve business challenges. Through a combination of content marketing, SEO, influencer marketing and social media marketing expertise, they deliver impressive results. Today Susan Misukanis, Founder and President at TopRank Marketing, joins me to chat all about what TopRank do, how B2B marketing has changed, why it’s so important, and what the future is going to bring for the industry.   IN THIS EPISODE WE DISCUSS: [07.09] Susan’s background and how she came to found TopRank Marketing 20 years ago. [09.03] A closer look at TopRank, what they do and how they help their customers. “Our focus is to help B2B clients to guide their buying customer’s journey.” [11.46] How marketing has changed over the years, particularly in the B2B space. [15.41] A closer look at B2B influencer campaigns: what are they and what are the benefits you could see from running them. “You can beat your chest and say ‘my product is the best.’ Or, you could partner with smart thinkers like influencers and bring visionary stories to the market to increase your reach to a wider audience.” [20.55] Embracing change and the mindset you need to harness the power of marketing. “The change is not that profound! It doesn’t have to be scary, just stick to the fundamentals.” [22.26] The ups and downs of businesses investment in, and approach towards, marketing. [26.00] Susan’s words of advice for developing a strong marketing strategy. “Any kind of business has a profound story. It’s how you perceive what you do and make your story profound – be deliberate about how you craft that story. ” [28.31] Why TopRank’s ideal client is more about mindset than size. [31.36] TopRank’s perspective on success and how they work with clients to deliver personalized results. [34.30] Susan’s reflections on what the future might hold for B2B marketing. [37.08] The future for TopRank Marketing.   RESOURCES AND LINKS MENTIONED: Head over to TopRa

S2 E191 · Mon, April 05, 2021

Women In Supply Chain, Lora Cecere

In today’s episode of Women In Supply Chain, I’m joined by Lora Cecere. She’s had an impressively long-standing and diverse career, working in software, marketing and research for some big industry names from Proctor & Gamble to Kraft, before breaking away and starting her own firm, Supply Chain Insights , in 2012. Through Supply Chain Insights, Lora works with supply chain leaders to take teams to higher levels of excellence. With research in her veins, Lora’s firm focuses on the changing face of enterprise technologies, paving new directions in building thought-leading supply chain research. And as if that didn’t keep her busy enough, Lora is also the author of popular blog ‘Supply Chain Shaman,’ a columnist for several industry publications and the author of two books (to date!) Today Lora will be talking to us about her incredible career so far, her passion for research, the creativity and connection she finds through writing and the future of supply chain.   SHOW SPONSOR: This Women in Supply Chain feature was made possible by our sponsor,  Apex Logistics . Apex Logistics International Inc is deeply rooted in diversity and culture, led by our own “Woman in Supply Chain” CEO, Elsie Qian; these values are why we partnered with Let’s Talk Supply Chain for the Women in Supply Chain series. Apex is recognized as one of the fastest-growing Top 25 airfreight forwarders in the world, with a network of over 2500 global employees in more than 70 countries. IN THIS EPISODE WE DISCUSS: [05.56] Lora’s background, her major career transitions and the journey that brought her to where she is now. “I hope that, when I retire, people will say ‘she told it like it is, we believed in her and she was independent.’ ” [09.59] How Lora came to found Supply Chain Insights. [13.49] From personal creativity to helping others, Lora reflects on her passion for writing. “The whole process of writing is fascinating to me – and that learning is a journey that never ends.” [20.49] Lora’s varied experiences as a woman in a male dominated industry. “I probably wouldn’t be Lora Cecere in the role I am now if Proctor and Gamble hadn’t been so inclusive in diversity.” [26.51] Lora’s take on how the industry has changed over the years, and her predictions for future trends. “The definition of the office, and the meeting, will be totally different. We can constantly evolve how we work.” [31.18] Lora’s reflections on what a woman’s voice truly is, and the three different ways she discovered her own. [37.30] From travelling less to her ongoing contributions to the industry, what the future hold

S2 E190 · Fri, March 26, 2021

Eliminate Guesswork and Optimize your Sales, with Demand Driven Technologies

Today I’m delighted to welcome Demand Driven Technologies , the premier provider of next generation materials, inventory and production control planning and execution applications for the new demand driven world. Demand Driven Technologies is the first and most widely used enterprise-class Demand Driven MRP Supply Chain Planning Software, that provides superior materials, inventory, production scheduling and execution technology. Working across the automotive, healthcare and food and beverage industries, they’re growing quickly and even expanded into Europe last year, despite the huge challenges of the global pandemic. Today Brad Mitchler, VP of Partners and Products at Demand Driven Technologies, joins me to chat all about what Demand Driven do, visibility and consumer demand in supply chain, the impact of e-commerce and what the future is going to bring for demand driven supply chains.   IN THIS EPISODE WE DISCUSS: [06.25] An overview of Demand Driven Technologies (DDTech). [08.42] The difference between demand driven supply chain and traditional supply chain. “The traditional way has worked fairly well, but we’re in a different place today – we demand a lot more product variety, speed to market, and there are shorter customer tolerance times.” [11.05] How companies can move from a traditional forecasting model to a demand driven approach, and how DDTech’s solutions can facilitate that. [14.02] The lessons COVID has taught us, and the importance of resiliency and agility. “Now is a more important time than ever to have an approach to planning your supply chain that is fluid, dynamic and resilient.” [19.23] Brad’s thoughts on visibility – what it means and why it’s so important. “Often the more mature the supply chain is, the less visibility they have. So being able to present a single source of truth is a real unsung benefit of the demand driven application.” [23.33] A key customer success story. “They got through COVID and maintained a 96% service level by leveraging our software.” [29.26] An overview of DDTech’s existing, and ideal, clients. [31.28] Brad’s reflections on the future for the market. “All signs point to further growth.” [33.57] The future for DDTech.   RESOURCES AND LINKS MENTIONED: Head over to Demand Driven Technologies’ website to find out more and discover how they could help you too. Connect with Brad on L

S2 E189 · Thu, March 25, 2021

Delivering APEX - One Byte At A Time

This is the fourth and final episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics . Last week in Episode 3, “Breaking Ground,” I was joined by Beth Parker, Business Development Manager at Apex, to discuss sales and marketing in logistics – how it’s evolved over the years, the challenges thrown up by COVID and exactly how Apex have been using their sales and marketing functions to support their business mission this past year. Today in Episode 4, “One Byte At A Time,” I’m joined by Amanda Nazareno, Senior Product Manager at Apex, to talk all about technology: the emerging trends, the importance of using tech to enhance visibility and how Apex are staying ahead of the curve. IN THIS EPISODE WE DISCUSS: [01.05] An introduction to Amanda, her role at Apex and her reflections on technology in supply chain. “People would be surprised by the volume of investment in innovation, in all areas of supply chain.” [02.43] How the COVID crisis accelerated the need for new technology and increased connectivity. “The pandemic has really forced companies to break down functional silos and build interconnected people, data, processes – and all of that is enabled by technology.” [05.36] Whether businesses need true end to end solutions, or better integration between platforms. [07.55] Key upcoming technology trends, including growth in all areas that enable predictability. “There’s a constant chase for radical and revolutionary solutions.” [10.39] How Apex tech can help businesses to take control and mitigate risk. [12.29] Visibility: myth vs reality. [16.50] The importance of data. [20.39] How Apex taps into customer needs and uses collaboration to stay ahead of the curve. [23.50] What the future holds for Apex. “We’re going to have a focus on data that’s enabling transparency and agility.”   RESOURCES AND LINKS MENTIONED: Head over to Apex Logistics’ website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E188 · Mon, March 22, 2021

Maximizing the Potential of Property, with Colliers

Today I’m delighted to be joined by Colliers International - a global leader in real estate, diversified professional services and investment management. They operate in sectors all the way from Government to golf courses, and provide expertise on everything from valuations to project management. With operations in 67 countries, more than 18,000 enterprising professionals work collaboratively to provide expert advice to real estate occupiers, owners and investors. With annualized revenues of over $3 billion, Colliers are maximizing the potential of property and accelerating the success of their clients and people. Today Matt McGregor, Executive Vice President at Colliers International, joins me to chat all about Colliers wide range of services and sectors, key changes in the market and exactly what businesses should be considering right now when it comes to property. IN THIS EPISODE WE DISCUSS: [07.54] A look at who Colliers are, what they do and the types of customers they work with. [10.32] Why Matt chose to pursue further education in supply chain management and why it’s so important that brokers understand where industrial real estate fits into the customer’s bigger picture. “We asked some key clients, and the biggest thing that came back was that brokerages didn’t really understand their industries.” [15.33] What Colliers are seeing with regard to sustainability advancements in industrial real estate. [18.36] The growth of e-commerce in light of COVID, what it means for warehousing and retail, and Matt’s predictions for the future. “At the end of 2019, 14% of all retail sales were online. Fast-forward to the end of 2020, 36% was online – a massive growth. That was all the growth we would have had in the next 5-7 years.” [23.57] From an increase in drone technology and autonomous trucks, to multi-story warehouses and much larger yard space, key changes and trends in industrial real estate. [31.20] The impact of COVID on Matt and his team, as well as on his customers. “For our clients, trying to separate people dramatically drove labor costs up and slowed production down.” [34.57] What distribution, fulfillment and manufacturing businesses should be thinking about when it comes to property in 2021. “You’ve got to understand the supply chain, and the disruptors.” [37.38] A key customer case study. [41.16] From an investment in tech to a commitment to innovation, what the future holds for Colliers.   RESOURCES AND LINKS MENTIONED: Head over to Collier’s website to find out more and discover how they co

S2 E187 · Thu, March 18, 2021

Delivering APEX - Breaking Ground

This is the third episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics . Last week in Episode 2, “We Deliver Passion,” I was joined by Sangna Mistry Kuhia, Vice President of Human Resources and Organizational Development at Apex, to talk about people – the ins and out of hiring and retention, Apex’s people-led approach and why a motivated, dedicated and passionate workforce is the key to success. Today in Episode 3, “Breaking Ground,” I’m joined by Beth Parker, Business Development Manager at Apex, to discuss sales and marketing in logistics – how it’s evolved over the years, the challenges thrown up by COVID and exactly how Apex have been using their sales and marketing functions to support their business mission this past year.   IN THIS EPISODE WE DISCUSS: [01.08] An introduction to Beth and her role at Apex. [03.28] How sales has changed over the last decade. “The biggest change has been technology.” [06.12] Key Apex services, including chartered air freight. [08.49] Marketing as an extension of sales, and why it’s so important that the two teams work hand in hand. [12.05] How marketing has evolved and the importance of embracing change. “You have to change with the times or you die!” [15.48] The synergy between sales and marketing and how Apex leverages that power. [18.42] The ways in which good marketing can really help to support a company and why some businesses might need to rethink the way they view marketing. “When businesses only look at marketing as a cost center, it really puts them at a disadvantage.” [22.33] Do your research and get educated, Beth’s advice for today’s sales teams. “Persistence wins – sales is a marathon, not a sprint.” [26.17] A closer look at some of the challenges thrown up by COVID when it comes to sales. [28.43] Challenges and trends for the coming year and how sales can use that knowledge to start discussions with potential customers.   RESOURCES AND LINKS MENTIONED: Head over to Apex Logistics’ website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E185 · Mon, March 15, 2021

Chart a Course for Shipping Success

Today I’m delighted to be joined by Cusack and Co , an innovative maritime law firm who are building a much-needed space for likeminded individuals and companies to do law differently. As top carriers continue to merge, shippers need personalised ocean carriage contracts to protect their businesses, now more than ever. So Cusack and Co, led by the dynamic and inimitable Alison Cusack, provide a range of both proactive and reactive services to help shippers compete and stay protected in a global market. Today Alison, Founder and Principal Lawyer, joins me to chat all about exactly what Cusack and Co do, the importance of empowering shippers and of driving better business.   IN THIS EPISODE WE DISCUSS: [05.53] Alison’s background, her passion for maritime law and why she founded Cusack and Co. “You see the engine room of the world's economy when you work with cargo ships.” [12.51] A closer look at exactly what Cusack and Co do and its ideal customer. [20.20] How Cusack and Co makes legal services accessible, through affordability and transparency. “I’m a lot cheaper than one wrong shipment!” [25.09] Why Alison designed the CLAMs claim bot system, and what it means for an SME’s typical claims process. [32.02] The importance of WISTA, Women's International Shipping & Trading Association, and why the industry needs to make some changes to better embrace equality. “The industry isn’t evolving fast enough to give women the space and opportunity to shine – and our industry is only as amazing as our people.” [39.21] Case study: how Cusack and Co helped a customer to swiftly lift a cargo lien and get back to business. [43.14] The future for Alison, and for Cusack and Co.   RESOURCES AND LINKS MENTIONED: Head over to Cusack and Co’s website to find out more and discover how they could help you too. And, get 10% off with our totally exclusive discount code, only for Let's Talk Supply Chain listeners: LTSC10 Connect with Alison on LinkedIn , or follow Cusack and Co on Instagram , Twitter , LinkedIn , or find them on Clubhouse @shippinglawyer. Check out our other podcasts HERE

S2 E184 · Thu, March 11, 2021

Delivering APEX - We Deliver Passion

This is the second episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics . Last week in Episode 1, “Apex Cares,” I was joined by Amy Froese and Holly Qualman to talk all about quality service and giving back – why it’s so important and the different programs Apex are involved in to truly help make the world a better place. Today in Episode 2, “We Deliver Passion,” I’m joined by Sangna Mistry Kuhia, Vice President of Human Resources and Organizational Development at Apex, to talk about people – the ins and out of hiring and retention, Apex’s people-led approach and why a motivated, dedicated and passionate workforce is the key to success.   IN THIS EPISODE WE DISCUSS: [01.07] An introduction to Sangna, her role at Apex and her passion for people. “Employee relations is one of the most important things that we do as leaders.” [05.23] Why a great workforce is so important. [08.17] A picture of the global Apex workforce. “About 42% of our female leadership is at the VP level, and 85% of our workforce is considered to be minority.” [11.02] How HR helps to facilitate hiring the right talent, that will keep Apex’s core values top of mind. “We don’t just ask people ‘what have you done in your past?’ More so, we ask ‘what do you want to do in your future?’ ” [14.00] The role of HR in supporting the wider company. [17.27] A closer look at how Apex goes about finding the right staff. [20.57] How Apex’s supportive and holistic culture helps them to retain talent, particularly in the face of fierce industry competition. [22.38] Some of the practical ways Apex approach talent retention. [25.19] Sangna’s advice for anyone interested in a career at Apex. “If you have a passion for excellence, drop me a note!”   RESOURCES AND LINKS MENTIONED: Head over to Apex Logistics’ website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E183 · Mon, March 08, 2021

A New Way of Thinking, with E2open

Today I’m delighted to be joined by E2open , a company who believes that the level of agility required to capture growth opportunities – plus the resiliency to manage today’s risks – demands a new way of thinking. Their range of intelligent applications allow supply chain leaders to make the best business decisions using real-time information from across their entire internal and external ecosystems. From channel shaping and demand sensing, to business planning and global trade management, E2open offers a full suite of intelligent applications for every stage of your businesses supply chain journey. They aim to unlock your potential with their expertise, delivering you end-to-end visibility, planning and execution, all in real time. I’m joined by Michael Farlekas, President and Chief Executive Officer at E2open, to talk about why the company is a market-leader, the impact of issues like COVID and Brexit on supply chain and why they chose 2021 to take E2open public.   IN THIS EPISODE WE DISCUSS: [07.07] A closer look at what E2open does, and their recent big announcement. “We help our customers to connect what is really a disconnected world.” [09.39] Why E2open chose 2021 to take their business public. [11.31] How E2open was founded and why it led to a continuing culture of collaboration. “Collaboration is the foundation of our business.” [14.23] Michael’s advice for businesses considering the route of mergers or acquisitions. “How you technically integrate is the foundation, but it goes much deeper than that – you also need to consider go to market, cultural and back office integration.” [18.14] Why visibility is a growing supply chain trend, and how you create it. “Visibility is what you get when you have a well-constructed supply chain architecture.” [22.28] How customer demand drives business, and how E2open’s software can deliver connectivity to help create a seamless and proactive supply chain, from sales predictions to inventory management. [25.03] E2open’s COVID experience, how they helped their customers and Michael’s reflections on how the pandemic has impacted the future of the industry. [28.14] A customer success case study. [29.54] From an increase in ocean shopping to more manufacturing, Michael’s trends and predictions for 2021 and beyond. [35.21] The future for E2open.   RESOURCES AND LINKS MENTIONED: Head over to E2open’s website to find out more and discover how they could help you too. Check out our other podcasts HERE</a

S2 E182 · Thu, March 04, 2021

Delivering APEX - Apex Cares

This is the first episode of our latest mini-series in partnership with Apex Logistics . Over the next four episodes, our “Delivering Apex” mini-series is going to take a closer look at Apex Logistics, their commitment to the community, to the environment, and all of the amazing people that are helping to make an impact across the globe. Today in Episode 1, “Apex Cares,” I’m joined by Amy Froese, Corporate Growth Marketer, and Holly Qualman, Sales, Marketing, and Analytics Strategist, to talk all about quality service and giving back – why it’s so important and the different programs Apex are involved in to truly help make the world a better place.   IN THIS EPISODE WE DISCUSS: [01.14] An introduction to Holly and Amy. [03.59] A closer look at exactly who Apex is and what they do. [06.30] The growing trend in consumers seeking out ethical and sustainable brands. “There truly is a difference – and customers know this – between a company that actually lives, breathes and believes in sustainability, and companies that are doing it just to check a box.” [08.18] Apex’s huge customer commitment, and the vast scale of PPE they transported, during the height of the COVID crisis. “We pivoted with each of the different needs to be able to provide globally... so by Q3 and 4, we had delivered billions of pieces.” [12.33] Apex’s partnership with Habitat for Humanity. [19.01] The environmental impact of logistics, and the industry’s responsibility in driving innovation in sustainability. “Our industry is really facilitating the movement of global commerce, and with that comes a significant amount of responsibility.” [22.30] Practical ways to make positive sustainability changes, on a personal and a business level. [26,27] Apex’s industry-leading partnership with BSR. [29.00] How we can start to influence our peers and drive sustainability conversations. “The first step is spreading awareness and sharing ideas.” [32.14] From developing more key partnerships to a commitment to volunteering, Apex’s corporate social responsibility goals for 2021.   RESOURCES AND LINKS MENTIONED: Head over to Apex Logistics’ website now to find out more and discover how they could help you too. Find out more about BSR and Habitat for Humanity to explore whether they could also be the right fit for your corporate social responsibility goals. Check out our othe

S2 E181 · Mon, March 01, 2021

Women in Supply Chain, Deborah Kotulich

For today’s episode of Women In Supply Chain, I’m joined by Deborah Kotulich. Skilled in supply chain, operations management, Government, U.S. Department of Defense, Strategic Planning, and Business Process Improvement, Deborah is an experienced and successful military leader. From earning her degree in engineering from the United States Military Academy, she’s served her country, nurtured an impressive logistics career and is now Chief of Staff at US Transportation Command: she is one incredible woman. Today Deborah will be talking to us about her career in the military, how she balances it with family life, and she’ll be sharing her words of wisdom for the upcoming generations of ambitious young women following in her footsteps. SHOW SPONSOR: As a company focused on supply chain partnerships, Fastenal is proud to sponsor this piece of Women In Supply Chain. With more than 100,000 point-of-use vending machines around the world, Fastenal is dedicated to helping organizations lower their total cost of ownership.   IN THIS EPISODE WE DISCUSS: [07.48] Deborah’s background, how she entered the military and the fascinating journey that brought her to her current role. “I went to school at a military academy… and I really found a place where I could thrive.” [12.45] Exactly what the U.S. Transportation Command is and what it does. [16.52] How an accident at military academy led Deborah to logistics. [21.23] Logistics in the military vs the civilian world. [24.50] How Deborah balances family life with her military and professional careers. “I’m overwhelmingly fortunate to have a wonderful family – I owe it all to the patience of my wife and the resilience of my daughters.” [27.34] Deborah’s role with USTRANSCOM’s Inclusion and Diversity Council, and their goals. “We believe that coming at all we do from an angle of being inclusive, will unlock the door of opportunity for everyone.” [30.31] Deborah’s experience as a woman in the military. “I stand on the shoulders of giants… but (early on) there was a pressure to make sure I wasn’t a weak link.” [34.57] How Deborah found her voice. “I’m an extrovert with a capital E – so I’m not sure that I had to find my voice, as much as I had to refine and learn to control my voice.” [39.58] What the future holds for Deborah. [42.48] Do your research and take up any and all training and education opportunities, Deborah’s advice to the next generation of women who may be thinking about joining the military, or pursuing a career in logistics.   RESOURCES AND LINKS MENTIONED: Head over to

S2 E180 · Mon, February 22, 2021

Broaden Your Reach, With Lean Staffing

Today I’m talking to Lean Staffing Solutions , one of Inc. Magazines ‘Top 500 Fastest Growing Private Companies.’ Providing satellite offices in South America, Lean Staffing makes scaling easy, providing you with the best team to improve your processes and lower your operational costs. With the right combination of talent, culture and price, and with solutions across staffing, tech, marketing and sales, Lean Staffing are going from strength to strength in the market. I’m joined by Trey Griggs, Vice President of Lean Sales, to talk about exactly what they do, how their model works and the benefits to be found in broadening your reach through nearshore staffing services. IN THIS EPISODE WE DISCUSS: [08.08] An introduction to Trey and his take on how the pandemic has altered the culture of sales. [09.49] How Lean Staffing was founded, and its growth journey. “Customers started asking for more and more services… specifically when it comes to tech and sales.” [13.10] A closer look at exactly what Lean Staffing Solutions do. “We help companies take care of entry level positions at a fraction of the cost - and with better quality.” [16.27] Why Colombia is the perfect match for the US when you’re looking to expand. “The three critical components are time zone, language and culture.” [19.03] Exactly what businesses, like freight forwarders and brokers, need from Lean Staffing Solutions. “Companies need quality workers with great attitude and work ethics, who don’t kill the bottom line.” [20.21] How Lean Staffing Solutions facilitate hiring and training workforces for their customers. [24.21] Why Lean Tech was recently listed by Analytics Insight Magazine as one of the Top 10 Most Innovative RPA Companies – and exactly why logistics companies need them. “For the majority of customers in transportation, their technology is fragmented and they’re not talking to each other.” [28.28] Trey’s reflections on the post-pandemic workforce. [33.17] A real life case study of how Lean Solutions helped a customer to save time and ultimately secure new contracts and increase revenue. [36.21] From continuing to build on customer relationships to developing new technology, the future for Lean Staffing Solutions.   RESOURCES AND LINKS MENTIONED: Head over to Lean Staffing Solutions website to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E178 · Mon, February 15, 2021

Creating a Sustainable Future

Today I’m joined by one of Canada’s top sustainability professionals. In her role as Head of Sustainable Impact at HP Canada, Frances Edmonds is responsible for driving business from sustainability leadership and, focusing on Canada’s sustainable procurement practices, she’s working to change how Canada buys. Frances has founded sustainability and environmental education programs, given TedX talks and sits on sustainability boards – this award-winning woman is truly using her platform to change the world. Today we’ll be talking about her long-standing career, her passion for sustainability, why it’s so important – and the changes we can all start making in our businesses right now. IN THIS EPISODE WE DISCUSS: [08.11] Frances’s background, and her journey to sustainability. [09.42] Frances’s role at HP, and her responsibilities both internally and externally. “We realised that not many businesses are going to try and become a leader in sustainability because there’s no recognition for that in the marketplace – we’re in a capitalist system.” [12.21] From external recognition to thinking big, the key sustainability strategies and goals at HP. “In Canada, we have less than 20 companies who have set a science based target for carbon reduction, in the decade of climate action.” [14.06] Practical ways businesses can begin their own sustainability journeys. “The fastest way to green your business is to buy from one that’s already green.” [16.27] HP’s commitment to a circular economy and a services vs goods approach; how these strategies help extend the shelf life of technology; and how consumers are responding. [24.00] The environmental impact of supply chain, and the importance of carbon literacy. “Sustainability is the golden thread that ties all of the pieces together.” [29.07] Frances’s WWF programs and the positive impact of volunteering and setting personal sustainability goals. [36.48] How Frances has seen the industry’s approach to sustainability change. [39.14] Some key tools and resources. [40.23] Future sustainability trends to watch out for. “Transparency is a key component of sustainability leadership.” RESOURCES AND LINKS MENTIONED: Explore HP’s sustainable impact on their website or head over to LinkedIn to connect with Frances and find out more. Check out our other podcasts HERE .

S2 E177 · Mon, February 08, 2021

Innovating the Last Mile with Logistics Titans

Logistics Titans really pride themselves on delivering forward-thinking, results-driven solutions for their customers. As the largest specialized and asset-based carrier in the US, they cast a wide net and empower their clients with new possibilities, locations and accessibility. And as a business, Logistics Titans believe in being bold, brave and impactful; so much so, they were named after powerhouses of Greek mythology. Working mainly across healthcare, technology and retail, their combination of award-winning customer service, 250 project warehouse locations and leading logistics technology makes them true industry titans. Wes Struebing, the Founder & President at Logistics Titans, was on the show in July last year and he’s back today to talk specifically about the last mile – the challenges, how it's linked to customer experience, and exactly how the team at Logistics Titans are using new technology to elevate their service.   IN THIS EPISODE WE DISCUSS: [07.26] A reminder of exactly what Logistics Titans do. [09.05] Automation and rapid business growth – what Logistics Titans have been up to since we last spoke. “I was so fortunate that my existing business had done so well, that it afforded me the opportunity to purchase four other companies!” [10.29] A closer look at Logistics Titan’s new business acquisitions, and the process of merging businesses. [13.41] Some of the key challenges in the last mile right now. [16.58] How Logistics Titans continued to support the final mile through the height of the pandemic. “We diligently followed the CDC guidelines – and we enforced it through our WIPOD technology.” [22.59] Exactly how the last mile is connected to customer experience. “I’ve been in the final mile business for a long time, and only within the last few years has the real desire for final mile prominence come to light.” [25.36] A look at Logistics Titans proprietary end to end software solutions that help provide visibility and success for their customers. [26.55] A real life example of how Logistics Titans helped a key customer reduce error and drive sales. [30.13] How the importance of the last mile will to continue to grow in the coming years. “We’re all waiting to see what the new normal is going to look like – but the creation for last mile delivery demand is going to continue to soar.” [32.05] From new certification to controlled growth, what 2021 is going to bring for Logistics Titans.   RESOURCES AND LINKS MENTIONED: Head over to Logistics Titan’s <a href= "https://logisticstitans.com/" targe

S2 E176 · Mon, February 01, 2021

Women in Supply Chain, Isabel Tapia

For today’s episode of Women In Supply Chain, I’m joined by Isabel Tapia. From Mexico, she’s currently the Head of Ford of Mexico’s Indirect Purchasing department, leading a team with an annual spend of just shy of 2 billion USD. An experienced procurement executive with a long history in the automotive industry, she’s an expert in Supply Chain Management, sourcing and team growth and development. Today Isabel will be talking to us about her roots in engineering, her passion for procurement and her words of wisdom as a successful woman in a male-dominated industry. IN THIS EPISODE WE DISCUSS: [07.38] Isabel’s background and her long-standing interest in engineering. [10.17] Isabel’s current role at Ford. [11.33] Her 16 year career with Ford and what makes them such a good company to work for. “Ford is a great company: I’ve always felt comfortable, supported and challenged.” [13.19] A reflection on what’s changed over the course of Isabel’s career so far. “The automotive industry is in constant evolution.” [15.36] A closer look at the impact of the pandemic and the increasingly important role of technology. [17.44] Isabel’s surprising experience of working in, what is assumed to be, the male-dominated automotive industry. "I can say that amazing women in my industry have already carved that path. So I’m coming into a work environment that’s already open." [20.17] The importance of good female leaders and role models. [23.01] The path ahead for women in typically male-centered environments. "It will not happen by chance – you need to go and pursue the opportunities, and if you need help, you need to use your voice." [25.29] The story of how, and why, Isabel found her voice so early in life. [27.59] What Isabel has learned about herself on her journey so far. [29.11] Isabel’s words of wisdom for the next generation. RESOURCES AND LINKS MENTIONED: Head over to LinkedIn to connect with Isabel and find out more. Check out our other podcasts HERE .

S2 E175 · Thu, January 28, 2021

Managing Risk: The Ultimate Balancing Act

This is the fourth and final show in our “Give your business a fresh start” series, in partnership with BluJay Solutions . Last week in Episode 3 “Your Global Impact,” we were joined by Patrick Maley, the Chief Marketing Officer at BluJay, to talk about the hugely important topic of sustainability. We discussed the impact of international shipping, how we can use technology to help us with our eco commitments and exactly how BluJay are helping us to facilitate them. And today in Episode 4, “Managing Risk: The Ultimate Balancing Act,” we’re joined by Bill Madden, Group Vice President, Logistics as a Service at BluJay Solutions, to talk about risk. How we can better prepare ourselves for the unknown, how we can utilize technology in risk management and why having a partner there when you need them, can really help you share that burden of risk.   IN THIS EPISODE WE DISCUSS: [01.24] Bill’s background, his career at BluJay and the one thing that might surprise people about the idea of risk. [02.50] Quality, compliance and the right workforce, key focus areas for helping to manage risk. “When we talk about compliance, conversations have been around repeatability, striving for standardization and having best practices in place around exception management.” [06.56] Leveraging the power of technology in mitigating risk. “To get predictability, you really have to get communication nailed.” [14.25] Core BluJay solutions that can help businesses to prepare for disruption or deal with it quickly. [21.41] The many and varied unexpected challenges thrown up by COVID, and their impact on supply chain in the long term. “We built the transition with long hours and hard work, but that’s not sustainable for the long haul. To ensure sustainability, we had to get better – better than we were before COVID.” [27.05] Why BluJay have been a trusted partner of many of the world’s top LSPs for decades. “It’s all in our DNA – data, network, applications – and the BluJay way.” [32.24] What the future holds for the industry and for BluJay. “One thing we can all count on in the coming year, is that rapid change will be the only constant!”   RESOURCES AND LINKS MENTIONED: Head over to BluJay’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E174 · Mon, January 25, 2021

Your Passport to International Shipping Success

Today I’m joined by the number one international shipping carrier for e-commerce. With customer experience at its core, Passport Shipping is putting the ‘care’ back in ‘carrier.’ They believe that a great international experience demands a considered approach to strategy, software and customer experience, as well as great logistics. So with their end-to-end solution, you can tailor experiences for your customers worldwide. I’m joined by Alex Yancher, the Co-Founder and CEO at Passport Shipping to chat about the company’s unique offering and all about international shipping: the benefits, the challenges and what we can expect in the coming year. IN THIS EPISODE WE DISCUSS: [04.36] Alex’s background, the personal experiences that have driven his career – and one surprising stat about shipping. [07.30] Alex’s previous business, Lynks, what he learned and how he took those learnings forward to found Passport Shipping. “It made me realize that international shipping is a whole lot more than just the logistics.” [10.26] A closer look at exactly what Passport Shipping does and how it helps its customers. “At Passport, we want to not only make sure that customers are capturing potential revenue, but they’re doing it in a way that doesn’t add undue burden to their operations and customer support.” [11.45] How customer experience, technology and logistics blend together to create the perfect supply chain solution. “These three elements have to come together to provide a modern international shipping service.” [14.08] The benefits of international shipping, especially in light of COVID-19. [18.30] From returns and customer service to differing rules and local knowledge, a look at some of the obstacles holding brands back from jumping into international shipping. [22.09] Different shipping methods and how they align with individual business models. [24.16] The impact that issues like global tax changes can have on your business – and your bottom line. [27.59] How Passport Shipping helped key customer Bombas Socks to resolve core pain points in their international shipping process. [32.28] The ideal customer for Passport Shipping. [34.37] How SME’s can maximise the benefit of the recently implemented U.S.-Mexico-Canada Agreement (USMCA). [38.05] The future for Passport Shipping, and for logistics, in 2021. “It’s even more critical, now more than ever, to have a solution and a partner like Passport in place to help you manage the change and stay compliant.”   RESOURCES AND LINKS MENTIONED: Head over to Passport Shipping’s <a href= "https://passportshipping.com/" target="_blank" rel= "

S2 E173 · Thu, January 21, 2021

Your Global Impact

This is the third show in our “Give your business a fresh start” series, in partnership with BluJay Solutions . In Episode 2, “Simulation: The Future is Here” we talked to Pam Reeber, Director of Solution Consulting at BluJay Solutions, to talk all about simulation, and using AI to model scenarios within the supply chain so we can predict the future and stay ahead of the game. Today in Episode 3 “Your Global Impact,” we’re joined by Patrick Maley, the Chief Marketing Officer at BluJay, to talk about the hugely important topic of sustainability. We’ll be discussing the impact of international shipping, how we can use technology to help us with our eco commitments and exactly how BluJay are helping us to facilitate them.   IN THIS EPISODE WE DISCUSS: [01.04] Patrick’s background, his role at BluJay and one thing that would surprise people about sustainability. “Businesses often think about sustainability as an added cost, but they’re not thinking about the true business benefits.” [03.23] A global network – the benefits of international shipping. [05.11] The environmental impact of worldwide shipping, and why the tide is starting to turn. “Economies are growing, but we are becoming more efficient.” [08.54] From optimization to synchronization, the ways in which we can leverage the power of technology to help create change. [13.46] From conversation and connectivity to picking the low-hanging fruit, practical ways to start introducing change in your business. “If you look at the silver lining, the pandemic has really exposed some long held business practices and thoughts that we haven’t been questioning. “ [19.01] How BluJay are helping their customers to improve their sustainability strategies. “Our solutions are designed to reduce waste; they’re naturally built for sustainability. So companies who employ our solutions use fewer trucks and they drive less miles.” [23.17] Tips on how to influence our peers and be proactive in championing sustainable solutions. [25.07] The different levels of sustainability stakeholders within a business – and taking the lead from Heineken. [27.16] The future for sustainability and logistics. “It will definitely pick up momentum as the new generations move in.” RESOURCES AND LINKS MENTIONED: Head over to BluJay’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E171 · Mon, January 18, 2021

Let’s Collaborate, with Mercado and Shipz

Today’s episode is a very special crossover episode, in honour of collaboration, featuring Mercado and Shipz Inc . Mercado strive to deliver transparency, collaboration, automation and predictability across supply chain. From product creation and tracking, to document management and shipment, to order collaboration and smart tagging, their platform has everything you need for the first mile of your supply chain. And when it comes to the middle mile, you need Shipz Inc; the innovative new bid-and-ship freight platform. Working to simplify the complexity often found in logistics, the Shipz platform closes the gap between mid-market shippers and forwarders, creating an accessible and hassle-free logistics solution for all. From quick and accurate quotes, selecting the right partners that fit your business, secure documentation all in one place and even lines of credit, shippers and forwarders will see a variety of benefits by connecting with the Shipz platform. I’m joined by Rob Garrison, CEO at Mercado, to talk about why collaboration in business is so important, the impact of the pandemic, the vast array of benefits that collaboration can bring – and the new and exciting partnership between Shipz and Mercado, coming for 2021. IN THIS EPISODE WE DISCUSS: [06.18] Why collaboration is so important in supply chain. “International supply chain is not only a mile wide, it’s a mile deep – and that’s the fundamental reason why collaboration is so important.” [13.01] An overview of Mercado and Shipz. [15.37] How collaboration can help businesses to extend their offering by filling in their gaps with a third party. “As a customer… there are a lot of companies coming up and it’s not always clear exactly who they are and what their competency is. So Shipz Inc’s ability to diagnose those issues and connect them through the platform is a huge benefit.” [20.55] The benefit collaboration has with regard to data and insights. “If you’ve got all the data in one source, you can give much richer reporting and much richer insight.” [21.54] How collaboration can help expand businesses, helping them to operate successfully on both a local and a global scale. [25.22] Why Shipz is an important partner for Mercado. “Whilst we’re experts in the first mile, it doesn’t mean we should ignore the rest of the supply chain and it’s great to be able to say to a customer, I have a great partner that can do that for you.” [28.10] The role good partnerships played in keeping businesses afloat in 2020, and the impact on the industry as a whole. “The world suddenly shifted – th

S2 E170 · Thu, January 14, 2021

Give your business a fresh start - Simulation: The Future is Here

This is the second show in our “Give your business a fresh start” series, in partnership with BluJay . In Episode 1, “Visibility, Unchained” we talked to Bryant, Senior Global Product Manager at BluJay Solutions, about data and visibility: why it’s so important, the impact of last year and how BluJay is innovating in this area, to create unparalleled levels of visibility for their customers. Today in Episode 2, “Simulation: The Future is Here,” we’re joined by Pam Reeber, Director of Solution Consulting at BluJay Solutions, to talk all about simulation, and using AI to model scenarios within the supply chain so we can predict the future and stay ahead of the game. IN THIS EPISODE WE DISCUSS: [01.04] Pam’s role at BluJay, and the one thing that might surprise people about AI. [02.44] Exactly what simulation is and how it works. [04.10] How, and why, BluJay became the first TMS Provider to build a modelling solution on the LLamasoft Cloud Platform. “We wanted to provide a hands-on, self-service tool that was easy to use but powerful enough to identify some key potential areas of opportunity.” [06.53] Consolidation, flexible date-shifting and mode conversion: the three key scenarios within the supply chain that BluJay can help to model. [08.51] Exactly how the solution works, and the ways users can interact with it. “The data is displayed visually so a user can quickly compare the KPI’s across five different scenarios.” [12.37] The power of data sharing and collaboration. “You can export data at a shipment or at a load level and you can use that to drive those conversations with vendors or customers.” [13.59] The benefits of being able to model different scenarios within the supply chain. “Shippers have seen an average cost saving of 17-22%.” [15.29] A real life case study: how BluJay helped a customer with a key cost vs service analysis. [21.02] The balance between people and technology. “The adoption of AI and machine learning is going to be a key factor to successful companies moving forward.” [23.19] An overview of some of BluJay’s other solutions and innovations introduced over the last year.   RESOURCES AND LINKS MENTIONED: Head over to BluJay’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E169 · Mon, January 11, 2021

High-Performance Logistics Sales: The Key To Success

In today’s episode I’m excited to be joined by Dan Deigan, a man with nearly 25 years’ experience in the logistics industry under his belt. His passion, dedication and talent has led him to become the go-to for the transportation & logistics sectors’ coaching and sales training. He began selling transportation & logistics services in 1994, quickly climbing the ranks, winning sales competitions and growing businesses, before the impact of the recession in 2008 led him to confront his mentality and approach to business. In 2012, he established High-Performance Logistics Sales and has become a sales and coaching guru, in demand across the logistics industry. Today Dan will be talking to us about his business, his journey to success and why freight providers need to get on board with high level sales performance, fast!   IN THIS EPISODE WE DISCUSS: [04.43] Dan’s background, how he fell into supply chain and discovered a love for sales. [10.15] The highs and lows of the journey that led Dan to establish High-Performance Logistics Sales. [17.30] The issues Dan identified within the industry that helped guide him to founding HPLS. “I realized there was a major gap, in transportation and logistics, in training.” [21.56] From online one-to-ones to group coaching, the many and varied ways Dan can help sales people to reach their goals. “If you want to get into that top 2%, it’s a career, not a job.” [27.22] Why, historically, sales performance training in logistics hasn’t been something that most freight providers have embraced. “Businesses are worried that if they train people up, they’ll leave. And I say ‘well, what if you don’t train them, and they stay?!’” [31.03] A real life case study of how Dan helped revolutionize one customers sales strategy. “If we don’t have three key areas – clarity about what we want, an intention about getting it, and mastering the critical skills to get us there – we’re always going to be a generalist.” [34.13] The ideal client profile for High-Performance Logistics Sales. “If they’re dedicated and want this as a career – I can take care of everything else.” [38.31] The future for Dan, and for High-Performance Logistics Sales   RESOURCES AND LINKS MENTIONED: Head over to Dan’s website now to find out more and discover how he could help you too. You can also connect with him on Facebook , LinkedIn , <a href= "https://www.instagram

S2 E168 · Thu, January 07, 2021

Visibility, Unchained

This is the first episode of our latest mini-series in partnership with BluJay Solutions . Over the next four episodes, our “Give your Business a Fresh Start” mini-series is going to take a closer look at BluJay, and how we can harness the power of new technology and machine learning to help us tackle key pain points within our businesses, from managing risk to improving our commitment to sustainability. Today in Episode 1, “Visibility, Unchained,” Bryant Smith, Senior Global Product Manager at BluJay Solutions, joins me to talk all about data and visibility. Why it’s so important, the impact of last year and how BluJay are innovating in this area to create unparalleled levels of visibility for their customers. IN THIS EPISODE WE DISCUSS: [01.46] Bryant’s background and his role at BluJay. [03.16] Who BluJay are and what they do. “What sets us apart is the BluJay way – our unique blend of philosophy, culture and services.” [05.38] Why data and visibility is so important, and why it’s been THE key talking point for 2020. [08.47] The core BluJay tools that are helping customers to get the most out of data and visibility. “Tools like BluIQ can help surface issues before they happen, so that the user can make more informed decisions on how to react.” [10.57] The interactive and collaborative relationship between BluJay and its variety of stakeholders, both internal and external. “We incorporate stakeholder feedback so that we can address today’s problems, and plan for tomorrow’s problems as well.” [14.43] Supply Chain Monitor, and how BluJay tools help bring visibility and translate data into practical change. [19.21] Back end data, evaluation and reporting through key BluJay tools. [23.10] A case study of how BluJay’s solutions helped a customer. [27.21] Data accuracy and access – BluJay’s focus for the coming year.   RESOURCES AND LINKS MENTIONED: Head over to BluJay’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E167 · Mon, January 04, 2021

Women in Supply Chain, May Shu

May Shu, today’s woman in supply chain, has nurtured an impressive career with our friends over at Fastenal. Originally from China, she’s now making waves in the logistics industry state-side. A dynamic and innovative supply chain professional with over 15 years of experience with Fastenal, May has a focus on people development, driving process efficiencies, and developing scalable solutions for tomorrow’s business needs in collaboration with multiple departments across the globe. Today May will be talking to us about her career so far, her approach to self-improvement and why she stays so loyal to Fastenal. IN THIS EPISODE WE DISCUSS: [03.30] May’s background and how she went from a degree in forestry to a career in logistics. “The more I got into it, the more excited I was with the opportunities – as soon as I accomplished one thing, there was another thing waiting!” [05.29] May’s role at Fastenal. [06.37] Why May moved from Shanghai to a small town in the USA – and how the stability of Fastenal’s culture helped ease the transition. [09.13] What makes Fastenal such a good company to work for. “We invest heavily in people, we have amazing training programs… and we have a promote from within model.” [10.25] Supply chain: why May loves it, and why it’s so important.  “Supply chain is the key piece that connects everything!” [12.07] How Fastenal’s customer-centric approach makes them such a dynamic and ever-changing business. [13.59] The challenges May and her team faced in 2020. [16.11] From continued demand for safety products to the importance of agility and being prepared for the unexpected, the trends and challenges to watch out for in 2021. [18.34] May’s approach to self-development and building confidence. “It’s still a daily challenge – I’m still building my confidence with a series of small wins every day.” [22.22] What May has learned about herself on her journey so far, and what the future holds. “I know that my personal growth is never done.” [24.04] “Don’t be afraid of stepping out of your comfort zone” – May’s words of advice for women and girls following in her footsteps.   RESOURCES AND LINKS MENTIONED: Head over to LinkedIn to connect with May and find out more. As a company focused on supply chain partnerships, Fastenal is proud to sponsor this piece of Women In Supply Chain. With more than 100,000 point-of-use vending machines around the world, Fastenal is dedicated to helping organizations lower their total cost of ownership. Learn more <a href="https://www.fastenal.com/" target="_blank" rel="noopener no

S2 E166 · Mon, December 28, 2020

Year in Review: We Look Back on the Challenges and Trends that Defined 2020

This is it – we’ve finally reached the end of 2020! I think it would be an understatement to say that it’s been a difficult year for many; but there have also been plenty of positives that we can take note of as well. So in this very special episode, I’m joined by Graham Robins from Border Buddy, who is a great friend of the show, to reflect on some of the things we’ve seen and done, to round out the year on a high and approach 2021 with a really positive mindset. We talk about COVID, collaboration, data, diversity and inclusion, and our plans for 2021. What a year! IN THIS EPISODE WE DISCUSS: [04.56] An introduction to Graham, his background and his role at Border Buddy. [07.28] The impact of COVID and the valuable lessons we’ve learned this year, from the effect on mental health to the importance of the workers on the front line of supply chain. “Its been a transformative year for us. But we’ve learned that remote work is well suited for logistics!” [17.46] What we can practically take from these lessons and integrate into our strategies for 2021. “A lot of this isn’t new – it’s just making it better! Let’s look at anything that takes extra, unnecessary time, and let’s squeeze that out.” [19.55] The importance of collaboration, the value to be found in improving communication and how we can continue to drive the momentum of collaborative spirit forward into 2021. [29.41] Data: how 2020 has shone a light on its benefits and encouraged a more open-minded approach. “Once you have the data, you can never go back to guesswork.” [36.36] The importance of diversity and inclusion, and how we can continue to open up much-needed conversations in 2021. “Everyone’s experience is different – we can’t broad brush everything. Everyone has their own lens.” [48.53] “Nothing new – everything better!” Border Buddy’s plans for 2021. [50.16] From the launch of Shipz and Blended, to laying big plans for the future, a snapshot of my year.   RESOURCES AND LINKS MENTIONED: Head over to Border Buddy’s website now to find out more and discover how they could help your business. Check out our other podcasts HERE .

S2 E164 · Mon, December 14, 2020

164: Solving the Fundamental Problems of Freight with Convoy

Founded in 2015, Convoy started a movement in efficient freight. Through their customer-centric approach, ethical commitment and unique technology, that creates smarter ways to connect shippers with carriers, they’re helping to solve problems, reduce waste and create a better future. Today, I’ll be talking to Lorin Seeks to find out a bit more about the Convoy network and how it’s utilising machine learning to solve the challenge of quality and compliance for small and midsize shippers. IN THIS EPISODE WE DISCUSS: [06.59] Lorin’s background, his career in the army and how he fell in love with logistics. [11.08] A closer look at Convoy, what it does and how it works. “Convoy is the nation’s most efficient digital freight network.” [12.34] The four core areas of risk and compliance that every shipper needs to consider. “Shippers are facing legal, financial, service and reputational risks every time they ship freight.” [19.27] Why these areas can present real challenges for small and mid-market shippers. [23.45] How intermediaries and brokers are addressing risk and compliance, to ensure they can be a reliable and trusted partner for SME’s. [28.05] The Convoy solution, and the power of machine learning. “The more data we feed it, the more accurate it becomes – because it’s a learning algorithm, it gets better over time.” [31.28] The positive customer response to Convoy solutions. [33.27] From higher safety levels to lower claims, the benefits that shippers will see from the Convoy platform, through removing bias and human error. [38.51] Levelling the playing field for all customers, and a case study of how Convoy were able to solve a very specific problem for one customer in particular. “We were able to come with solutions – and we were able to cut theft by about 90%.” [43.15] The future for quality, safety and compliance – and for Convoy.   RESOURCES AND LINKS MENTIONED: Head over to Convoy’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E163 · Mon, December 07, 2020

163: Women in Supply Chain, Sangna Mistry Kuhia

From gaining her degree in Organizational Psychology & Human Resources Management, Sangna has gone on to achieve huge success in her field. With an interest in technology and engineering, leadership roles at companies like Flextronics, Solectron and Meggitt have led her to her current role at Apex. She’s the Vice President of Human Resources for the Americas and has been doing some incredible work there for the past five years. Today Sangna will be talking to us about her long-standing HR career, her passion for people and the future of business. IN THIS EPISODE WE DISCUSS: [07.32] Sangna’s background and how she sidestepped from clinical psychology to HR. “Instead of one person at a time, I get to have an impact on a whole workforce.” [09.21] How Sangna began at Apex, and her role building their HR structure. [10.42] A closer look at Sangna’s responsibilities at Apex. [11.51] The impact of working in employee relations. “You are the facilitator – you are the hub of the company, between employees and management.” [15.37] Apex’s commitment to diversity and inclusion, and what makes them so special. “In today’s polarized atmosphere, being part of an organization that values you, is more important than ever.” [20.18] What drew Sangna to technology and engineering, and how she ended up in logistics. [23.25] How the face of HR has changed over the years. [25.11] From remote working to the impact of COVID-19, the HR trends to watch out for. [27.11] The future, and the relationship between people and technology. “Their job might look a little different, but people are still the future.” [29.55] What finding your voice as a woman means to Sangna. “Finding your voice, for me, has been about building credibility with confidence.” [32.18] What Sangna has learned about herself along the way. [34.00] Credibility and passion, Sangna’s words of advice for the next generation.   RESOURCES AND LINKS MENTIONED: Head over to LinkedIn to connect with Sangna and find out more. Check out our other podcasts HERE .

S2 E162 · Mon, November 30, 2020

162: What 20 years in the Army Taught Adebayo Adeleke about Supply Chain

Adebayo Adeleke is a supply chain enthusiast, businessman, social entrepreneur, retired U.S Army Officer and global thought leader all rolled into one. From Jordan to Japan, Africa to Afghanistan, he’s gathered his impressive knowledge and expertise from around the world. Retired from the U.S Army after an impressive 20 year career, Adebayo is now Managing Partner at Pantote Solutions LLC, President and CEO of Adebayo Adeleke LLC, a Principal Partner and Senior Supply Chain Consultant for Epot Consulting Limited and a Lecturer in Supply Chain Management at the Sam Houston State University. Today Adebayo will be talking to us about his career so far, his many inspirational achievements and his passion for driving immigration reform.   IN THIS EPISODE WE DISCUSS: [06.47] Adebayo’s background and how he fell into supply chain by chance. [10.22] What led Adebayo to join the army, and why he fell in love with it. [11.38] Adebayo’s experience of war, and what he learned. “When I came back, I was transformed – the way I saw supply chain was totally different.” [17.45] The challenges and unpredictability of army logistics. [22.08] The difference between army and civilian logistics – and efficient vs effective supply chains. [26.30] The challenges Adebayo faced in his life and career as an African immigrant in the USA. “Your identity is driven from your culture, and often you have to shed some of that to be a part of this system.” [32.40] What drives Adebayo to be so active as an influencer for positive change. [35.21] Adebayo’s roles in the Rising Leadership Foundation and the New American Economy – and why they’re so important. “If we can create better leaders, we can have a better society.” [39.59] The future for Adebayo. “We need to start understanding the nuances and how we can improve supply chain globally by regionalizing our solutions.” [43.51] Be true to yourself – Adebayo’s advice for anyone following in his footsteps.   RESOURCES AND LINKS MENTIONED: Connect with Adebayo on LinkedIn to find out more. Check out our other podcasts HERE .

S2 E161 · Thu, November 26, 2020

161: Not Just Nuts and Bolts - Wait! Don’t Order!

This is the fourth and final show in our “Not Just Nuts and Bolts” series, in partnership with Fastenal . Last week in Episode 3, ‘Powered by Proximity,’ I was joined by Sam Nafe, Senior VP for National Account Sales Teams at Fastenal, and Jim DeMarco, Category Manager at PGT Innovations. We talked about their successful business partnership and the topic of glocality – what it means, why it’s so important and exactly how Fastenal deliver it across the world. Today in Episode 4, ‘Wait! Don’t Order,’ we’re talking to John Soderberg, EVP of IT at Fastenal, to talk about data and analytics: why is data so important, what kinds of data should we be focusing on and how can we use it to better our supply chains. IN THIS EPISODE WE DISCUSS: [01.04] John’s long-standing career at Fastenal, his current role and how Fastenal truly has a decentralized model. [03.00] Why data is so important. “It’s the basis for making better informed decisions.” [04.49] The types of data that supply chain professionals should be looking at right now. “The data we should be looking at needs to support the areas we want to improve: it needs to be measurable and we need to know where we want to take it.” [06.44] The importance of collaboration, between both departments and businesses, in understanding and using data. [08.57] Collecting data at a site-level, and the difficulty in keeping the consistency and discipline as you take that up to a higher level. “If there’s not an emphasis on quality in the capture, then a lot of the plans are in vain. [12.22] The challenges of data at an enterprise level. [14.32] How to make data actionable. [17.26] Why it’s so important to have a trusted partner to help you manage data and create a strategy around it. “The value of the data is dependent on that partnership and how you work together through it.” [18.57] What utilizing data can look like in real terms to customers, especially when it comes to managing stock. [21.51] Why a greater understanding of data and analytics is what’s going to define the next generation of supply chain professionals. [24.16] The future, and why Fastenal plan on getting even closer to their customers. RESOURCES AND LINKS MENTIONED: Head over to Fastenal’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E160 · Mon, November 23, 2020

160: Engineering the Future Through the Power of People

SIMOS provides more than just basic contingent labor: they deliver customized strategic labor solutions, with the end goal of reducing cost, increasing productivity and ensuring budget certainty - without compromising on quality standards. Their consultative partnership philosophy means that they design solutions from inside your facility, aligning with your KPI’s and offering a level of support that means you can step back and focus on the bigger picture, leaving your workforce in safe hands. Today, I’m joined by Harold Baro, Senior Vice President and General Manager, to talk all about SIMOS, the importance of collaboration and some of the challenges that businesses are currently facing with their workforces.   IN THIS EPISODE WE DISCUSS: [07.39] How SIMOS was founded, and the story behind the name. “Our Founder wanted to provide more value to his clients and give more accountability.” [09.04] A closer look at exactly what SIMOS does. [10.53] The trusted partnerships that SIMOS enjoys with its customers. “We don’t treat the word partner lightly – we’re laser focused on supplying each client with the right solutions.” [12.55] How SIMOS interacts with its customers, and tackles change management, by talking their language. [14.08] Exactly what is contingent labor workforce and why/how companies use it. [15.31] The misconceptions around contingent labor and why the SIMOS model is so surprising. [17.36] The added value of prediction and analysis within the SIMOS model. [19.09] The challenges businesses are facing right now with staffing, and how SIMOS tackles key pain points. “Our research shows that 6 in 10 employers are having a hard time finding workers... and high turnover and high absenteeism kills productivity.” [21.29] SIMOS’ drive through hiring scheme and how it engages with the community. [23.19] The impact of COVID-19, how SIMOS have adapted and how they’re helping customers. “We’ve become more important; we’re getting a lot of calls for additional people to come to work – and we put our people’s safety and health first.” [25.52] How COVID-19 has driven the importance of collaboration home, particularly with health and safety protocols. [27.27] The rise of tech, the partnership between tech and people, and automation in warehousing. [31.01] A case study looking at how SIMOS revolutionized one customers’ environment and processes. “Through our solutions, we saw quality and orders increase, complaints decrease and we were able to save them over 1 million dollars.” [34.20] The correlation between supply chain and customer experience. [36.52] The future for

S2 E159 · Thu, November 19, 2020

159: Not Just Nuts and Bolts - Powered by Proximity

This is the third show in our “Not Just Nuts and Bolts” series, in partnership with Fastenal . Last week in Episode 2, ‘Bring Us Your Problems,’ I spoke to Kris Van Dalen and we took a closer look at Fastenal’s onsite solutions, their response to the COVID-19 crisis and how we can prepare our businesses and supply chains for the future. Today in Episode 3, ‘Powered by Proximity,’ we’re talking with Sam Nafe, Senior VP for National Account Sales Teams at Fastenal, and Jim DeMarco, Category Manager at PGT Innovations. We’ll be talking about their successful partnership and the topic of glocality – what it means, why it’s so important and exactly how Fastenal deliver it across the world. IN THIS EPISODE WE DISCUSS: [01.09] Sam’s career at Fastenal, his current role and why the percentage of Fastenal’s customer-facing staff might surprise you. [02.22] PGT’s history, and Jim’s current role. [03.40] What is glocality, and what does it mean for Fastenal and its customers. “It allows the team to be creative… to achieve the objectives of each customer.” [05.33] Why PGT chose Fastenal as a trusted partner. “We take partnership seriously – we like to grow together.” [07.30] Fastenal’s lean solutions, and how they helped PGT with their onsite needs. [10.39] The challenges PGT were seeing which led to their partnership with Fastenal. [11.55] The benefits that PGT have seen from working with Fastenal. [13.35] How Fastenal were able to help PGT through the COVID-19 crisis, ensuring their supply chain. [16.29] Why it was so important to PGT that Fastenal could pivot quickly and continue to meet their needs in testing times. “Fastenal were able to preserve our glove allocation, which was critical.” [18.29] A closer look at how Fastenal were able to support their customers through the crisis, and continue to supply much-needed PPE. [20.44] Jim’s take on the future of PGT and Fastenal’s partnership. [21.34] The future of that partnership from Fastenal’s perspective. “Ultimately, we need to listen, as Jim’s business continues to evolve.” [23.49] From cost to response time, Jim explains why businesses should choose Fastenal. [25.07] The future of supply chain and how Fastenal will be innovating along with it. RESOURCES AND LINKS MENTIONED: Head over to Fastenal’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E158 · Mon, November 16, 2020

Blended - Story of my Life

This is the second episode of Let’s Talk Supply Chain’s brand-new show, Blended. Blended is all about opening up conversations and giving the mic to all of the underrepresented voices in our industry – women, the LGBTQIA community, people of color, those with disabilities, whether they’re visible or hidden, and many more. Today in Episode 2, ‘Story of my Life,’ we’re going to be delving into our guest’s personal stories: the experiences that made them who they are today and the impact, both positive and negative, that those experiences have had on their lives and careers. IN THIS EPISODE WE DISCUSS: [03.23] Introductions to our Blended panelists. Madison Mobley – Senior Account Executive at Fairmarkit Lamont Robinson – President and CEO at Robinson LaRueCo Consulting, LLC Claudia Freed – CEO and President at EALgreen Martin Stark – IT Strategic Sourcing Lead at University of Sydney and Founder and CEO World Gay Boxing Championships Angie Reno – Director of Procurement, Government Services at Crowley [09.35] Martin’s story; from serious ill health to harnessing his courage, finding his voice and following his own path. “Our experiences propel us forward.” Martin [12.18] How minorities can find themselves the butt of the joke and often find themselves joining in, in order to fit in and not rock the boat. Why we need to keep sharing in order to move the dial of what’s appropriate. How inappropriate humor, and using jokes to demean, is not particular to one community. How we can use these incidents as opportunities to educate and ask questions. How jokes can often be a repeated turn of phrase, learned from previous generations, used without truly thinking about or understanding the meaning. “I’m a black Mormon (which is rare!) so I’d get a lot of those ‘jokes;’ and if I don’t stand up and speak out, I’m doing not only myself a disservice but also anybody else that's at a disadvantage.” Lamont [17.40] Madison’s experience as a black woman growing up in the suburbs, and the panelists reflections on language. "Forums such as this, where we’re telling stories and educating each other around all the different flavors of humanity, are so important. And the more we do this, the more visibility we have into one another’s real life experiences - and then you can begin to adjust how we speak to one another." Madison  [19.37] Claudia’s story, the boardroom experience that opened her eyes and the groups reflections on the power of words. “It said to me that women are not valued in financial transactions.”  Claudia  The implications of words, and the intent behind them. The proliferation of casual discrimination in the workplace. English as a second language, and understanding nuance and phraseology.

S2 E157 · Mon, November 16, 2020

157: Creating a Gateway to International Logistics

As a maverick in the freight forwarding industry, Global Gateway Logistics believes in the creative persistence of deep analysis, learned experience and exceptional customer service. No matter the obstacle, operational challenge or budgetary constraint, Global Gateway Logistics will work tirelessly to support businesses supply chain and logistical needs. A committed and forward-thinking freight forwarder and NVOCC, Gateway Global Logistics provide insights and recommendations through data analysis and experience to create game-changing solutions for your business operations. Today, Caitlin Murphy, Founder & Managing Director of Operations, joins me to talk about Global Gateway Logistics, her approach to business and how exactly we go about creating transparent, strategic and successful supply chains. IN THIS EPISODE WE DISCUSS: [08.57] Caitlin’s background and how previous job dissatisfaction led to her founding Global Gateway Logistics. “I had confidence that I could make an impact – and that confidence, coupled with my passion, outweighed the fear.” [12.29] Exactly what Global Gateway Logistics does and how it helps its customers. “We are determined to simplify global logistics, and we do that through customer service and technology.” [15.39] What makes Global Gateway Logistics different, and its focus on diversity and creative thinking. [22.22] Combining the power of data and technology with the power of people. “The more that we’re all interconnected through technology, and can utilize it with a boutique customer service: that’s truly the future of freight forwarding.” [30.47] The importance of talking about business on a global scale, partnerships and the benefits of global export. “We have a duty to promote global trade.” [37.14] A real life example of how Global Gateway Logistics helped a key customer. [40.01] Growth, growth, growth – the future of Global Gateway Logistics. RESOURCES AND LINKS MENTIONED: Head over to Global Gateway Logistics’ website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E156 · Thu, November 12, 2020

156: Not Just Nuts and Bolts - Bring Us Your Problems

This is the second show in our “Not Just Nuts and Bolts” series, in partnership with Fastenal . Last week in Episode 1, ‘Innovation at Work,’ I spoke to Dan, President and CEO at Fastenal to find out exactly who Fastenal are, what they do and how they’ve evolved to become a global company, with a local focus, who are much more than just nuts and bolts. Today in Episode 2, ‘Bring Us Your Problems,’ we’re chatting with Kris Van Dalen and taking a closer look at Fastenal’s onsite solutions, their response to the COVID-19 crisis and how we can prepare our businesses and supply chains for the future. IN THIS EPISODE WE DISCUSS: [01.05] Kris’s career at Fastenal, and how the scope of their offering might just surprise you. [02.47] Fastenal’s comprehensive COVID-19 response – which became far more than simply delivering PPE. “The problem became much more than just the availability of an item.” [07.37] How the COVID crisis has taught us why it’s so important to have trusted supply chain partners in place before a crisis happens. “Our evolution is hinged on relationship-building, and the management of those relationships.” [12.00] What Fastenal’s on-site model looks like and how it changes to meet customer needs. [17.44] How Fastenal’s local presence and decentralized decision making helped to keep customers afloat during the COVID crisis. “Their success is what drives ours.” [23.19] A closer look at Fastenal’s ‘last mile’ system and why they do it differently. [28.55] How we can future-proof our supply chains. “Supplier integration, tighter partnerships – those are the key to future-proofing supply chain.” [31.10] The future of supply chain and how Fastenal is well positioned to help facilitate it.   RESOURCES AND LINKS MENTIONED: Head over to Fastenal’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E155 · Mon, November 09, 2020

155: Bring Transparency to Trucking with Loadshop

Loadshop is an online marketplace that connects carriers and shippers in the trucking space, eliminating the middleman, and so providing transparent, efficient and cost-effective solutions for both sides of the transaction. On a mission to create trucking with transparency, they might be a new kid on the block, but they’re utilizing the extensive industry experience of their cross-functional team to ensure they’re on the road to success. Today, Loadshop's Business Lead, Hunter Burke, will be chatting about the Loadshop marketplace, its benefits, and the future of trucking. IN THIS EPISODE WE DISCUSS: [05.56] The history behind the Loadshop brand and the core problems that led to its creation. “The idea started with seeing how much work it is to match loads and trucks in a spot market environment.” [11.02] What Loadshop does and how it works. [12.45] The impact of lack of transparency on the ease and efficiency of shipping. “The lack of transparency creates so many games that the industry are sick of playing.” [14.29] The benefits of Loadshop to both carriers and shippers. “Because Loadshop charges a flat transparent fee, only when a match is made, it removes the risk premium that brokers add to their rates.” [19.25] How Loadshop helps shippers to break out of their comfort zone by opening up a wider breadth of supplier choice. [21.04] The role that platforms like Loadshop play in modern supply chain. [23.23] The balance between new platforms like Loadshop and traditional brokers. [25.22] The importance of transparency. “It’s an infusion of more information that allows everyone to make better decisions!” [29.06] A real life example of how Loadshop helps its customers. [30.47] Loadshop’s Smart Spot system and how it can help. [32.07] The future of trucking.   RESOURCES AND LINKS MENTIONED: Head over to Loadshop’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E154 · Thu, November 05, 2020

154: Not Just Nuts and Bolts - Innovation At Work

This is the first episode of our latest mini-series in partnership with Fastenal . Over the next four episodes, our “Not Just Nuts and Bolts” series is going to take a closer look at Fastenal, their global reach and the many different ways they serve the industry; their resilience and innovation in response to the COVID-19 crisis, and why they’re putting a focus on the importance of data in bettering supply chains. Today in Episode 1, Innovation at Work, I’m talking to Dan Florness, President and CEO at Fastenal. We’ll be finding out exactly who Fastenal is, what they do and how they’ve evolved to become a global company, with a local focus, who are much more than just nuts and bolts. IN THIS EPISODE WE DISCUSS: [01.26] Dan’s background, his role at Fastenal and how Fastenal is both a provider and its own customer. “Our secret ingredient is agility and problem-solving.”  [4.14] Fastenal’s history and growth. [06.18] What Fastenal stands for. “We go out and find great people – we’re about opportunity, freedom to operate and mutual trust.” [08.13] Exactly what Fastenal does, and its different business areas. [10.15] How and why Fastenal came to manage supply chains for their customers. [14.14] How Fastenal was ahead of the game when it comes to the issue of stock. [16.21] The benefits that come from Fastenal’s decentralized model. “A local team knows their customer really well.” [19.12] A closer look at Fastenal’s local approach: how it works, the ethos behind it and the benefits. [21.49] How Fastenal responded to the COVID crisis, and its commitment to customers. [28.30] From Government to Universities, the variety of businesses Fastenal works with. “The ideal customer for us is someone who’s willing to look at the ideas we bring to the table, and change the way they’ve been doing things.” [32.07] How visibility and partnerships are the future of supply chain.   RESOURCES AND LINKS MENTIONED: Head over to Fastenal’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E153 · Mon, November 02, 2020

153: Women in Supply Chain, Carolina de la Paz

From an early interest in engineering and logistics, going all the way back to education-level, Carolina has gone on to have an exciting and varied career in the industry. Now, as a logistics leader at top IT company Lenovo, she’s channelling all that incredible insight and experience into creating robust and effective logistics operations across Latin America. Today Carolina will be talking to us about her career so far, her many inspirational achievements and her long-standing love for logistics. IN THIS EPISODE WE DISCUSS: [07.52] Carolina’s background, her interest in international business and culture, and the variety of experiences that have led her to where she is today. “Those experiences were the ones that opened my eyes and allowed me to see the different roles you can perform within supply chain – that has been, and still is, the most exciting part.” [10.54] How Carolina has followed her heart during the course of her life and career, and her passion for giving back to the community. “My driver is ‘do everything with passion – do and learn new things!’” [13.30] The challenges, excitement and growth that Carolina discovered whilst living in China. [15.55] How experience, and destiny, brought Carolina to Lenovo. [18.34] How Lenovo’s support helped Carolina to find her voice and drive her forward in her current role. [22.07] Carolina’s passion for logistics, and why women need to take advantage of the momentum happening in diversity right now. [25.35] How women need to advocate for themselves, to change their own bias and make the discussion around diversity and inclusion a two-way conversation. “We’re on the first step of a marathon.” [29.21] The challenges that Carolina has faced over the years, including being the only woman in the board room. “We need to create the sense that we belong there – and that we’ve earned it.” [31.57] From personal and professional growth, and her new project WEL, what the future holds for Carolina. [35.31] Follow your passion and work hard, Carolina’s advice for women following in her footsteps.   RESOURCES AND LINKS MENTIONED: Head over to LinkedIn to connect with Carolina and find out more. Check out our other podcasts HERE .

S2 E152 · Thu, October 29, 2020

152: What Does Intermodal Mean to You: The Workforce

This is the fourth and final show in our “What Does Intermodal Mean to You” series, in partnership with IANA . In last week’s episode, ‘The Technology,’ I was joined by Phil Shook, Vice President at C.H. Robinson, to talk about exactly what kinds of tech is used in the industry; the importance of connectivity and partnerships; why technology companies themselves are attracted to the intermodal industry – and the role IANA thinks tech will play in the industry moving forward. Today in Episode 4, ‘The Workforce,’ I’m joined by Mark McKendry, Vice President North American Intermodal at NFI, to shine a light on workforce development: the trends, the skills, the challenges – and what the future will look like for people in supply chain. IN THIS EPISODE WE DISCUSS: [01.14] Mark’s role at NFI and a key misconception about intermodal. “The perception of intermodal is that it’s a minor player compared to truck.” [02.19] e-commerce acceleration, a major supply chain trend affecting the workforce right now. [03.57] From smaller, local warehouses to staff who work remotely, the current trends in decentralised workforces. “The pandemic has brought us 10 years into the future, to show us what decentralised work can really look like.” [5.15] From truck driving shortages to curiosity and a willingness to learn, the skills that are needed in intermodal right now. “Being curious can get you into a leadership role in this industry.” [11.12] Technology within intermodal – its impact, and current gaps. “There are far too many pieces of proprietary technology – there’s no real dominant player” [15.57] The challenges to entering intermodal, and the benefits of being a generalist. [18.09] What is an IMC, and their benefits. [19.33] Developing workforces for the future. [23.10] Whether a certain level of education is needed to enter supply chain. “There’s a strong argument for not needing college degrees for many of the roles in our industry.   RESOURCES AND LINKS MENTIONED: Head over to IANA’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E151 · Mon, October 26, 2020

151: Digital Business Plans include Blockchain

Jon Trask founded Digital SCM over 12 years ago and as the industry changed, he kept up. He went on to found ETA Guru and Identity Guru, which ultimately came together with Digital SCM to create Blockchain Guru , the powerhouse company we’re talking about today. Blockchain Guru is working at the forefront of emerging tech, blending tested technology with modern advancements to deliver tangible results. Today, Jon and I will be chatting about artificial intelligence and cryptocurrency and their benefits; how Blockchain Guru is making big changes in supply chain, and how emerging tech will help to shape the future of, not just logistics, but the world. IN THIS EPISODE WE DISCUSS: [07.51] What exactly is blockchain. [08.55] The benefits of sharing data. “People are generally reluctant to share their data, but [sharing data] gives you the ability to have a better, more robust process in improving your business.” [11.21] From reducing third party dependency to creating immutable data, the benefits of blockchain.  “In a world where we’re always worried about data security, blockchain changes what data security looks like.” [14.34] The relationship between blockchain and bitcoin. [15.33] The idea of data as currency. [16.40] An overview of AI and machine learning, and its benefits. [20.55] The balance between people and technology. [24.41] An overview of Blockchain Guru, and ETA Guru. “We help an organisation to define a problem, and then solution that problem.” [30.31] A closer look at Digital SCM, and how the industry has changed since its inception 12 years ago. “Historically, a lot of our work was around helping companies who are struggling with their existing technology. So, the mission hasn’t changed, but what’s changed is the technology.” [36.32] Examples of how Blockchain Guru has helped customers to make efficiencies and save money. “It’s amazing how much value is hidden in the data.” [40.54] When, and why, you should get in touch with Blockchain Guru. [43.58] From problem-solving to a unique solution for cattle-tracing, the future for Blockchain Guru.   RESOURCES AND LINKS MENTIONED: Head over to Blockchain Guru’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E150 · Thu, October 22, 2020

150: What Does Intermodal Mean to You: The Technology

This is the third show in our “What Does Intermodal Mean to You” series, in partnership with IANA . In last week’s episode ‘The Equipment,’ we spoke to Frank Sonzala, CEO of CIE Manufacturing, about the types of equipment that are key within the intermodal industry, what role they play in keeping freight moving and why maintenance is so important. Today in Episode 3, ‘The Technology’ I’m joined by Phil Shook, Vice President at C.H. Robinson to talk about exactly what kinds of tech are used in the industry; the importance of connectivity and partnerships; why technology companies themselves are attracted to the intermodal industry – and the role IANA thinks tech will play in the industry moving forward. IN THIS EPISODE WE DISCUSS: [01.20] Phil’s 20+ year career at C.H. Robinson, how much he’s seen the industry change over that time, and his current role in staying abreast of technology so he can make the right decisions for their intermodal business line. “Collaboration is why the change has been so quick, and so successful." [03.41] From track and trace and cargo sensors all the way to AI and machine learning, the key technology defining the intermodal industry right now. “It’s starting to get more integrated – and smarter.” [06.40] The chain of custody in intermodal and how advancements in technology are helping to deliver a much higher degree of confidence for clients. [08.25] The importance of data to consumer buying habits, and how key industry problems can be solved with data driven insights. [12.39] How data drives connectivity and transparency, allowing businesses to measure up against best in class, create efficiencies and collaborate to drive better outcomes and solutions. “Presenting data in a non-threatening and fact-based way opens up conversations, and customers are willing to change behavior because of it.” [19.18] Why tech companies are focusing on intermodal, and supply chain in general. [23.46] From growth in AI and machine learning to investment in railroad, the future of intermodal and supply chain. “We need to make sure we're developing the technology to keep up with an ever-changing consumer buying habit.” RESOURCES AND LINKS MENTIONED: Head over to IANA’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E149 · Mon, October 19, 2020

149: Oh Canada! Going Global has Never Been Easier

Export Development Canada has been Canada’s credit agency for over 75 years. Through their years of industry experience, they’ve helped businesses across Canada to manage risk, secure finance and establish themselves on a global platform. Today, we talk to Zeeshan Fazal, Senior Account Manager - Technology Group at EDC to talk about helping SME’s achieve global success, how COVID-19 has affected the nations’ industry and the huge role EDC plays in supporting the Canadian economy. IN THIS EPISODE WE DISCUSS: [08.08] An overview of EDC, how they began and how they can help. [10.39] EDC’s financial solutions, and their focus on managing risk. [13.45] EDC’s non-financial solutions, and how they help Canadian businesses to navigate the international market. [19.26] How EDC's Global Trade Team find and facilitate opportunities, by analyzing the global market and ‘matchmaking’ with Canadian businesses. [24.15] The importance of championing SME’s, and their benefits over big business. “The world is asking for innovative solutions, and flexibility.” [26.43] A real life success story, and the EDC solutions that facilitated it, including risk management, and secure credit lines. “Try to protect yourself as much as possible when you’re beginning a new relationship.” [38.13] EDC’s integrity and commitment to social responsibility. “We’re all learning, but it’s important to start off with a robust approach to ensure we’re living in a fair world that promotes peace and justice.” [42.24] The impact of COVID-19 and how EDC pivoted to support Canadian business in their time of need. [47.01] Ambition, growth and innovation, the future for both EDC and Canadian business. “Canadian companies have proven on the global scale that they're innovative and have the capabilities to respond to global demand.”   RESOURCES AND LINKS MENTIONED: Head over to EDC’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E148 · Thu, October 15, 2020

148: What Does Intermodal Mean To You - The Equipment

This is the second show in our “What Does Intermodal Mean to You” series, in partnership with IANA . In last week’s episode ‘The Industry,’ we spoke to Jim Newsome President and CEO of the South Carolina Ports Authority in Charleston. We found out more about what the intermodal industry is, how it works and how ecommerce has changed the landscape of the industry. We learned more about IANA and its role within the industry, and about the impressive investment in infrastructure that Jim has been overseeing over at the South Carolina Ports Authority. Today in Episode 2, ‘The Equipment’ we’re talking to Frank Sonzala, CEO of CIE Manufacturing. We’re going to explore what equipment is key within the intermodal industry, what role it plays in keeping freight moving, why maintenance is so important – and we’ll be having a little bit of fun with a maintenance horror story, to remind you why paying attention to the details can make or break your supply chain. IN THIS EPISODE WE DISCUSS: [01.01] Frank’s impressive 37 years in the industry, and how he moved from vendor to in-house with CIE Manufacturing. [02.45] From containers to cranes, the various components that come together to make up the intermodal industry. [07.29] The improvements Frank has seen in road safety. “In 2010 when CSA came in, the chassis really started to blossom into a maintenance machine that was taken care of on a timely basis instead of on a breakdown basis.” [11.33] A maintenance horror story – why pro-active maintenance and repair is vital. “Quality and safety mean so much!” [14.31] IANA’s maintenance and repair committee, and the benefit it brings to the intermodal industry. "We're all about preventative maintenance now." [18.21] How IANA established best practice for the industry and have so successfully connected its disparate elements. “The future is bright for intermodal and it needs bright young people to carry on the torch.” [20.29] How technology has changed the face of intermodal.   RESOURCES AND LINKS MENTIONED: Head over to IANA’s website and CIE Manufacturing 's website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E147 · Wed, October 14, 2020

147: Blended Episode 1: What's In A Word

Welcome to Blended! This is a brand new show for Let’s Talk Supply Chain and it’s going to be a little bit different to what you’ve heard before. We talk a lot about the challenges facing our industry as a whole – changing technology, network complexity, surprises like COVID-19 – but what we don’t talk as much about is the people. The people that really drive our industry forward. And specifically, the under-represented people in our industry. I’ve been flying the flag for women in supply chain for a few years now, through the podcast and some of my other endeavors, but Blended is going to go much further than that. Because it’s not just women who are a minority – we need to be thinking about the LGBTQIA community, people of color, those with disabilities, whether they’re visible or hidden. As minorities, we need to join together to support each other and be each other’s allies - to ensure we ALL have a seat at the table to make our industry the absolute best it can be. Today in Episode 1, ‘What’s in a Name,’ we’re going to be talking all about the language we use when discussing minorities – what do these words mean to us, and to others; are there right or wrong words to use, and what are the subtexts of those words; and what does diversity, inclusion and identity mean to us. IN THIS EPISODE WE DISCUSS: [03.29] Introductions to our Blended panelists. Prakash M Radhakrishnan – Courier Operations at Toll and award-winning YouTube producer with a focus on disability and mental health. Holly Qualman – VP of Marketing and Client Solutions America for Apex Logistics and adopted Korean-American woman, flying the flag for multi-racial unity. Matthew Hernandez – General Manger for North America at Xenata and representative of both the LatinX and LGBTQIA communities. Hope White – Founder and CEO of HD White Logistics, Founder of Hope White Consulting and Logistically Speaking Online and proud black woman. Greg White – Founder of Blue Ridge Global, host of Supply Chain Now and father of daughters, with native American heritage. [11.23] The word ‘minority’ and its connotations. “It’s time to think about the world on a global scale.” Greg. Is it a beneficial or derogatory term? Does it perpetuate the feeling of being ‘other’ or ‘less than,’ since its technical definition is less than half the whole? How does the insistence on labelling people affect mental health and self-esteem? How does being a minority affect your goals and ambitions – are they personal to you, or are they developed so you can conform to a societal norm? Are we designed to keep each other at arm’s length; is the tendency towards segregation a result of evolution – how do we push the reset button on human nature? Are labels necessary at all, or are we all just people? “It’s another stage of evolution –

S2 E146 · Mon, October 12, 2020

146: A Holistic Approach to Pallets

Pallet Alliance takes a holistic approach to pallet program management that’s far more than just quoting pallet prices. Through managing cost drivers like sourcing, design and implementation, they deliver comprehensive solutions tailored to fit operational requirements, whilst investments in Iot-based logistics, customized reporting, and industry-leading expertise continue to drive their ongoing improvement. And Tyson Steffens plays a key role. After holding positions at General Electric and United States Gypsum, he initially joined Pallet Alliance in 2003 as a business development manager. But now, after nearly 20 years with the company, Tyson and the team are transforming pallet program management with new technology, tailored solutions and a fresh outlook. Today Tyson will be sharing his thoughts on the importance of partnerships, championing industry improvement, and how Pallet Alliance can help you to optimize cost, quality, and efficiency through their unique collaborative approach. IN THIS EPISODE WE DISCUSS: [08.50] How Tyson’s background in engineering, and at United States Gypsum, led him to the pallet industry. [10.59] Exactly what Pallet Alliance does and how it helps its customers. “We’re coming in as a cross functional team of speciality buyers.” [13.37] The variety of options available in the pallet market, and how Pallet Alliance helps guide customers through them to find the right solution. “We’re material, design and program agnostic – our goal is to help the customer.” [17.33] The hurdles that companies often face when trying to source the right pallets for them, and Pallet Alliances’ holistic approach to problem-solving. [20.21] How teamwork and sourcing the right product can save time and money down the line. [22.13] Some real-life examples of the positive change and value that Pallet Alliance has delivered for its customers. [27.23] A look at Pallet Alliance’s ideal customer. [29.55] Why partnership is so important, both technically, and culturally. “Nobody can do everything by themselves – we really do need each other.” [33.25] Pallet Alliance’s commitment to social issues. [38.25] From organic growth to a focus on de-risking, the future for Pallet Alliance. “We’re the people to marry the pallet world with technology.” RESOURCES AND LINKS MENTIONED: Head over to Pallet Alliance’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E145 · Thu, October 08, 2020

145: What Does Intermodal Mean to You - The Industry

This is the first episode of our latest mini-series in partnership with IANA : The Intermodal Association of North America. Over the next four episodes, our “What Does Intermodal Mean to You?” series is going to take a closer look at the intermodal industry and its benefits, the equipment and technology that serves it, and all of the different people involved. Today in Episode 1, The Industry, I’m talking to Jim Newsome President and CEO of the South Carolina Ports Authority in Charleston. We’ll be finding out exactly what the intermodal industry is and how it works; looking at how ecommerce has changed the landscape of intermodal in recent years; learning more about IANA and its role within the industry; and finding out about the impressive investment in infrastructure that Jim has been overseeing over at the South Carolina Ports Authority. IN THIS EPISODE WE DISCUSS: [01.25] Jim’s background, his role with the South Carolina Ports Authority and a closer look at what the intermodal industry is. “To me it’s the confluence of modes of transportation to provide an efficient product.”  [03.52] From 3PL’s to container shipping, the key intermodal supply chain players. [06.51] The benefits of intermodal transportation. [10.09] The need for better infrastructure and the challenge of planning for growth. “Our port, by the end of next year, will have invested over 2 billion dollars in infrastructure.” [12.55] Why global businesses, like BMW, set up home and invest near ports. [15.12] The possibility of re-shoring manufacturing post-COVID. [17.28] A closer look at the South Carolina Ports Authority’s recent investment projects. [19.49] Exactly what an Inland Port is, and its benefits. “It’s been a winning concept for us. We’ve quadrupled the volume of moves per day in the last decade.” [22.34] What the next 5 years might look like for the industry. “We’re seeing a renaissance in retail distribution.” [25.30] The future of technology and automation in intermodal.   RESOURCES AND LINKS MENTIONED: Head over to IANA’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E144 · Mon, October 05, 2020

144: Women in Supply Chain, Michelle Livingston

From gaining her degree in Business, with a concentration in transportation, Michelle has gone from strength to strength. Her career has seen her achieve leadership roles within large organizations from Kraft to JC Penney, move all around the USA, and now sees her helping to shape the whole future of transport and supply chain, as the Vice President of Transportation for The Home Depot. She’s also actively engaged within the industry and serves on the boards of a host of different associations, advising the industry and championing female leadership. Today Michelle tells us all about her impressive career, her love for, and commitment to, the industry and the importance of supporting women in supply chain. IN THIS EPISODE WE DISCUSS: [06.44] How lively conversations with her trucking Father brought Michelle to supply chain, despite wanting to be a teacher in her early years. “Never underestimate the power of a dinner conversation with your children! [08.28] How a part-time job at a burger restaurant in her early teens helped Michelle to find her voice, through a focus on customer service and communication with management. [10.17] The importance of mentorship and how, on reflection, the pressure of being a woman in a male-dominated industry meant Michelle didn’t always use her voice the way she now feels she could, or should, have. [13.10] How The Home Depots' ethos matches with Michelle’s; and the challenges as well as the positives of working for the company. “If you enjoy fast-paced, high-energy, challenging, thought-provoking workload, being in supply chain and transportation is a great area to be in.” [14.50] How COVID has affected supply chain, and the benefits it’s brought along with it, from improved technology to more flexible communication. [15.50] How an understanding of data is going to be key for the next generation. [17.30] The benefits of engaging with the industry and taking seats on boards, from networking to giving back. [20.11] How organisations like AWESOME are changing the game for women in business, and the importance of continuing to champion female voices. [21.37] An overview of AWESOME. [23.22] The challenges and benefits of the industry, particularly for women. “The benefits far outweigh the challenges I’ve experienced.” [26.51] Why Michelle now serves on the board of the Supply Chain Academy at Indiana University, the same institution where she gained her own degree. [28.45] Michelle’s passion for working with people and helping them to achieve their own sets of goals and dreams. “It keeps me energised every day.” [29.39] Michelle’s advice for up and coming women in supply in chain. “Just do it! If you don’t allow it to intimidate you, yo

S2 E143 · Mon, September 28, 2020

143: Making an Impact: Global Health Supply Chains

Parsyl is on a mission to improve the quality of goods we all rely on; from the foods we eat to the medicines we need. They provide insurance products as well as GPS tracking technology, with cell phone monitoring and data analytics through their web platform, to allow companies to take control of their supply chain. And they’re also utilizing that commercial technology to solve major global health challenges, making them a unique player in the supply chain industry. Today I’m delighted to be joined by Ben Hubbard, co-founder and CEO of Parsyl, to talk all about the company’s amazing offering, including their game-changing software and insurance products, and the future of supply chain. Not to mention their partnerships with a range of organizations, from governments to ministries of health, to innovate and strengthen global health supply chains and improve lives. IN THIS EPISODE WE DISCUSS: [07.29] Ben’s background in economic and global health development, an overview of Parsyl and why Ben founded the company. [09.29] How Parsyl is helping in the current pandemic with its international partnerships, risk management and insurance solutions. [11.31] A closer look at what Parsyl does, from technology to data. “We’re really focused on the data insights – it’s great to understand what happens on a particular shipment, but the deep insight comes from understanding what’s happening across lots of shipments.” [15.50] The changing face of insurance, including risk, cost and why it’s so important. “We have the widest, best temperature sensitive insurance coverage at Parsyl.” [20.16] The global health side of Parsyl and its incredible impact across the world. [24.46] A few real-life examples of how Parsyl have helped clients, with challenges from insurance to vaccine transportation. [28.56] Parsyl’s ideal customer, and why it’s so important to help all links in the supply chain to better understand and use the data Parsyl can provide. “Often data loggers are thrown in the trash, and it's a tragedy. We love data at Parsyl, and we want make sure it gets up to the cloud, analysed and integrated.” [32.29] The future of supply chain. “The dividend from being strategic about data collection and use is going to create a real delta between the winners and the losers.”   [34.39] How Parsyl’s software differentiates them from the competition. [35.38] From a focus on COVID-19, to rolling out insurance and delving deeper into the seafood industry, what the future holds for Parsyl. RESOURCES AND LINKS MENTIONED: Head over to Parsyl’s <a href="https://www.parsyl.com/" target= "_blank"

S2 E142 · Thu, September 24, 2020

Episode 142 - Lessons Learned From Crises: Collaborate To Success

We’re back with Episode 4, which I’m sad to say is the final episode, of our “Lessons Learned from Crisis” mini-series, in partnership with Tealbook . Over the course of these four episodes I’ve really enjoyed talking to some of the leaders from Tealbook; getting to understand their platform, how they work and their amazing ethos. And, of course, I’ve loved being able to dive into some important discussions around the challenges in our industry right now and the lessons we can take from them, to help us to create robust strategies for the future. I hope you’ve enjoyed the series just as much as I have and don’t forget, you can still catch up on any episodes you might’ve missed HERE . In last week’s episode ‘Diversity Matters,’ we were joined by Tealbook’s COO Ian Woodbury to talk about the importance of diversity, what the COVID crisis has taught Tealbook about resilience and innovation and how, as a company, they continue to evolve to support a rapidly changing industry. Today in Episode 4, Collaborate To Success, I‘m joined by Tealbook’s VP of Customer Success Kate Hands to talk about the importance of easy communication and collaboration to the future of supply chain, Tealbook’s many and varied benefits and their top 3 tips for surviving a crisis. IN THIS EPISODE WE DISCUSS: [01.07] Kate’s background, why she was drawn to Tealbook and her role within the company. “After hearing more about the Tealbook offering, it was too compelling not to be able to help other clients with their procurement and supply chain transformation journeys.”  [02.58] Why empathy is key to surviving a crisis. “The very nature of a crisis is that it’s unexpected, so it’s so important for companies to be agile and be able to adapt quickly.” [04.18] How the Tealbook platform has helped its customers pro-actively engage with suppliers, from giving loan relief to small businesses to supporting minority business in light of Black Lives Matter. [05.37] A typical relationship between Tealbook and their customers. [08.18] How Tealbook encourages collaboration, from innovating with clients to sharing the creative ways different companies have used their platform. [09.37] A closer look at Tealbook functionality and client-supplier collaboration. “Having this data, immediately, at your fingertips: you just can’t put a price on that.”   [12.28] Why communication and collaboration are so vital in the current climate. [14.43] Kate’s role in customer success, what that means, and the benefits that come from a customer-centric approach. [17.09] From cost savings and operational streamlining to supply chain continuity, the m

S2 E141 · Mon, September 21, 2020

Breaking Glass Ceilings in Supply Chain

Hope White is the Founder and CEO of HD White Logistics, Founder of Hope White Consulting and of Logistically Speaking Online. Having previously worked for The Home Depot in various capacities, including inbound/outbound operations, EDI and vendor compliance, inventory control, and transportation, Hope had gained all of the knowledge and experience she needed to build a successful business of her own. Now, in her various roles as CEO, logistics consultant and trainer, Hope helps companies to improve operations, develop their skill-sets and strategize, and deliver, cost-effective solutions for their supply chains. Today, we’ll be taking a closer look at Hope’s businesses – how they came about and what problems they’re solving for their respective clients – her strategy for spinning so many plates at once, and why women are the future of the trucking industry.   IN THIS EPISODE WE DISCUSS: [09.00] How Hope’s experiences working for The Home Depot, and assisting her husband with his own business, helped her to identify a niche and go on to found HD White Logistics. [11.20] Exactly what HD White Logistics do – and an exciting announcement! [12.48] Hope’s second business, Hope White Consulting, which specializes in training for start-ups; and her ‘baby,’ Logistically Speaking Online – a comprehensive e-learning course. “We give our students an opportunity to learn, from A-Z, everything there is to know about how to establish your company the right way.” [14.33] UPS, one of HD White Logistics key clients; from the challenges of working with a big-name client, to the advantage of being a small company with the ability to pivot quickly and collaborate. [18.04] How Hope came to realise the importance of diversity certification and why business now comes to her, as one of the first certified minority woman-owned cross docking facilities in the Georgia Port Authority area. [22.16] Hope’s industry advocates, including sponsorship from Coca Cola. [24.32] How Hope’s roles and responsibilities vary across HD White Logistics and Hope White Consulting, and how that consulting itself varies, from established businesses to start-ups. [26.53] Hope’s ideal customers for HD White Logistics, including coming full circle and partnering with The Home Depot, several years after she left her role with them. “I have an affinity for retail, and groceries.” [29.20] How Hope balances her extremely busy life, schedules and sets goals for the future, both on a professional and personal level. “I balance with the Law of Attraction.” [32.38] Why women are the answer to trucking’s problems. “A woman coming in can provide the trucking industry a refreshed view of the future.” [35.02] Hope’

S2 E140 · Thu, September 17, 2020

Episode 140: Lessons Learned From Crisis - Diversity Matters

We’re back with Episode 3 of our “Lessons Learned from Crisis” mini-series, in partnership with Tealbook . In last week’s episode ‘Stay Ready,’ we talked to Tealbook’s VP of Strategy Matt Palackdharry to talk about the importance of good data, the value to be found in transparency and collaboration and why, despite only being founded in 2014, IDC recently ranked Tealbook as the #4 procurement platform tool currently in use today. Today in Episode 3, Diversity Matters, I‘m joined by Tealbook’s COO Ian Woodbury to talk about the importance of diversity, what the COVID crisis has taught Tealbook about resilience and innovation and how, as a company, they continue to evolve to support our rapidly changing industry. IN THIS EPISODE WE DISCUSS: [00.58] Ian’s background, his role at Tealbook and why diversity is close to his heart. “I saw this incredible opportunity to improve the way businesses are approaching diversity.”  [03.25] Why diversity in supply chain is so important. [07.47] Tealbook’s quick and easy Supplier Diversity Self-Certification process. “I’ve timed it – from start to finish, it will take you 30 minutes.” [11.16] Tealbook’s Tier 2 Diversity Program and its benefits to both big businesses and small suppliers. [16.35] Why it’s so important for suppliers to participate in these kinds of programs, and really embrace a new world of diversity. “A key part of this transformation is for suppliers to see the change, embrace it and get the benefit of it.” [21.20] Why technology needs to continue to evolve, and businesses need to continue to innovate so, as an industry, we can meet rapidly evolving requirements and achieve our goals. [24.48] How Tealbook invests in, and leverages, technology to stay ahead of the game and support that innovation. [26.55] How Tealbook builds trust, reduces cost and lowers risk for companies who want to work with diverse suppliers but are nervous about taking the leap. [28.51] The biggest lesson Tealbook learned from the COVID-19 crisis, and how it helped them find their niche. “We will keep innovating to provide the tools to respond to the next unknown unknown – and we all know there’s always a next one.”   RESOURCES AND LINKS MENTIONED: Head over to Tealbook’s website now to find out more and discover how they could help you too. Check out our other podcasts  HERE .

S2 E139 · Mon, September 14, 2020

Episode 139 - Getting Back to Basics; Change, Grow and Share

After spending 16 years in management at Bimbo, part of the Sara Lee Bakery group, focusing on supply chain and purchasing, as well as sales and operations planning, Miquel combined his knowledge, experience and passion to found Solutions & Decisions in 2009. Their mission is to make operations more efficient, reducing costs and creating a clear global company vision. Through his three pillars of ‘Change’, ‘Grow’ and ‘Share,’ Miquel aims to simplify the complexity of supply chain, so that clients can see real operational and economic results. Today, we’re talking about what led Miquel to found Solutions and Decisions, his wealth of experience, how he applies what he’s learned to companies both big and small, and why he’s championing people and talent as the future of supply chain. IN THIS EPISODE WE DISCUSS: [08.22] Miquel’s career history, how he came to found Solutions and Decisions and the amazing story behind the name. [12.01] Exactly what Solutions and Decisions do for their customers. “We’re like supply chain doctors!” [14.30] Miquel explains his three pillars: change, grow and share. “Supply chain is about the capacity and flexibility to adapt to what’s going on, on the outside.” [20.20] How Solutions and Decisions approach supply chain, breaking down its complexity to deliver results. [22.52] What Miquel has learned from working with both SME’s and large organizations, and why companies are more similar than they think. [27.33] Why communication can be difficult in business, but why it’s critical to get it right. [29.31] A real-life example of how Solutions and Decisions helped a key customer. “There was not an alignment between the different departments, because they had conflicting goals – there were no common goals aligned to the business strategy.” [34.52] An ideal customer’s approach: Solutions and Decisions can work with a business of any size, in any industry, as long as they’re committed to the ‘decisions’ piece, as well as the diagnostic ‘solutions’ one. [36.53] Why Miquel became a coach. [40.32] From constant learning to talent development, the future for Miquel and Solutions and Decisions. RESOURCES AND LINKS MENTIONED: Head over to Solutions and Decisions website now to find out more and discover how they could help you too. You can also connect with Miquel over on LinkedIn . Check out our other podcasts HERE .

S2 E138 · Thu, September 10, 2020

Episode 138: Lessons Learned From Crises - Stay Ready

We’re back with Episode 2 of our “Lessons Learned from Crises” mini-series, in partnership with Tealbook . In last week’s episode ‘ Bad Data ,’ we talked to Tealbook CEO Stephany Lapierre about the impact of poor supplier data, some of the biggest lessons learned from the COVID-19 crisis and exactly how Tealbook can help to revolutionize your data systems. Today in Episode 2, Stay Ready, I‘m joined by Tealbook’s VP of Strategy Matt Palackdharry to talk about the importance of good data, the value to be found in transparency and collaboration and why, despite only being founded in 2014, IDC recently ranked Tealbook as the #4 procurement platform tool currently in use today. IN THIS EPISODE WE DISCUSS: [01.05] Matt’s background, and how his experiences led him to Tealbook. “The number 1 reason that these technology platforms were failing was never the software or the integrations themselves – it’s actually the data going in that compromises everything downstream.”      [04.03] Exactly what good data is, and why it’s so important. [07.03] The challenges of data, and the potential for success when you get the data right. “The amount of data that’s being created in the space is increasing tenfold year after year, and we’re still trying to make sense of that data with the same amount of staff.” [09.02] Tealbook’s Autonomous Data Enrichment – what does it mean, and how does it help. [12.38] How Tealbook deliver accuracy and transparency in their supply chain data to ensure they are a trusted industry partner. [15.30] How transparency builds trust and community and facilitates successful industry collaboration. “We do not promise perfect data: what we promise is that we’ll give you all of the data at your fingertips so you can make informed decisions and that our data, through our mechanisms, will get better over time.”   [18.30] Why IDC recently ranked Tealbook as the #4 procurement platform tool currently in use today. [22.33] How COVID-19 highlighted some key industry flaws and the high-profile customers Tealbook were able to help steer through the crisis. [29.28] The key lessons Tealbook learned from the COVID-19 crisis. Head over to Tealbook’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE .

S2 E127 · Mon, September 07, 2020

Episode 137: Women in Supply Chain, Jenti Vandertuig

This week’s episode of our Women in Supply Chain series features Jenti Vandertuig. Born in India, Jenti got her degree at Madras University in Chennai, one of the oldest and most well-respected universities in India, before moving to the USA and pursuing a career in government. After more than 25 years spent transforming public sector procurement through designing and delivering pioneering new solutions, it was time for a change. Now she’s a trailblazer showing the sports and entertainment industry how important supply chain is to their organizations. Today Jenti will be sharing her fascinating life story with us, from scared but ambitious girl growing up in India, to the woman who decided to take control of her own destiny. She’ll be talking about her successful career in government and what made her switch industries; overcoming challenges, and all about how she found her voice along the way. IN THIS EPISODE WE DISCUSS: [07.54] Jenti’s background growing up in India, and the early experiences that began to shape her as a woman. “I sum up my life as a struggle for victory of owning my own life, even if it meant starting from nothing.” [10.41] How an arranged marriage bought Jenti to California at the age of 21, the home of her ‘riches to rags’ story. [12.57] How a volunteering opportunity, a lucky break and a good mentor launched Jenti’s career in the City of Sunnyvale. [15.57] How a strong mentor gave Jenti the courage to learn, and to succeed. “That encouragement truly gave me the passion to excel, to take some chances and go further than what I’d anticipated for myself.” [19.13] After dipping her toes in the private sector, and the dot com bust, Jenti moved on to bigger and better opportunities as a contractor at the County of Santa Clara. “When opportunities came my way, I ran with it!” [21.15] Some of the challenges Jenti faced along the way, and the persistence she found to overcome them. [26.19] How Jenti found her voice. [30.28] The importance of communication, how Jenti found herself moving from government to the San Francisco 49ers and the new excitement and passion it has brought her. “It’s like a brand-new life for me.” [35.34] The lessons that Jenti has learned along the way. [38.04] Jenti shares her advice for girls and women looking to follow in her footsteps. Keep up to date with the amazing Jenti by connecting with her on LinkedIn . Check out our other podcasts  HERE .

S2 E136 · Thu, September 03, 2020

Episode 136: Lessons Learned from Crisis - Bad Data

Our new mini-series, in partnership with Tealbook , is called “Lessons Learned from Crisis” – it’s a timely look at how individual businesses, and our industry as a whole, need to learn, adapt and use our findings to inform our shared future. Over the next four episodes, we’ll be taking a closer look at the importance of data, managing risk, technological advancements, what COVID-19 has taught us about weathering the storm – and how Tealbook can support your business, through good times and bad. Today in Episode 1, Bad Data, I‘m joined by Tealbook CEO Stephany Lapierre to talk about the potentially devastating impact of poor supplier data, some of the biggest lessons learned from the COVID-19 crisis and exactly how Tealbook can help to revolutionize your data systems. IN THIS EPISODE WE DISCUSS: [01.30] Stephanie’s thoughts on many companies’ cynical approach to data management, and how it highlights the need for a simple, effective and comprehensive solution to harnessing, unifying and synchronising data. “It’s not as hard as you think to have good data!”      [03.24] How Stephanie’s experiences, and the problems she observed, inspired her to found Tealbook. [09.45] The importance of data-first digital transformation and how Tealbook enhances visibility, identifies opportunities for supplier consolidation and encourages collaboration to simplify data and create ‘a single source of truth.’ [16.08] Bad data, and why it’s so harmful to business. “93% of supply chain and procurement executives claim to have negative impact on their business on a regular basis because of misinformation and poor data quality.” [18.49] How Tealbook allows companies to take charge of their data, keeping it up-to-date, accessible and accurate, eliminating bad data. [24.08] Tealbook’s amazing community spirit: how they helped over 170 business in the first 3 weeks of the COVID-19 crisis to access key data that enabled them to pivot quickly and effectively, and Tealbook’s mission to help minority businesses in response to the Black Lives Matter movement. “We offered the market the ability to provide a supplier list for any organisation, in the private and public sector, that had a disrupted supply chain.” [29.10] From operating a strong data strategy to employing supplier data platforms, what Tealbook has learned from the COVID-19 crisis and what the industry can learn for the future. “Don’t hope technology will solve your data problem!” Head over to Tealbook’s website now to find out more and discover how they could help you too. Check out our ot

S2 E135 · Mon, August 31, 2020

Episode 135 – Global Tax Strategy Made Simple

Tax – for many of us, it can be a word that strikes fear into the heart of our businesses! Global tax is a complex area of expertise, that often isn’t linked as closely as it should be to operations and decision-making. Enter Global Tax Focus . Their goal is to help you see the global landscape of an enterprise by focusing on the intersection of operations and tax. They partner with an international team of deep technical business and tax specialists, bringing the latest in global thought leadership, to help you to identify where business and tax efficiencies can be achieved, by focusing on cross-border transactions, business structure, and reducing both tax and operating costs. Today I’m joined by Jim Dawson of Global Tax Focus to talk more about the implications of tax on many different areas of business, why being pro-active with tax is so beneficial, and why tax and supply chain professionals need to collaborate to ensure their voices are heard. IN THIS EPISODE WE DISCUSS: [9.22] Jim’s background in international tax, and the tax implications on supply chain. [11.20] How Jim helps owner-managed or family-owned middle market companies to understand and manage their tax implications, now and in the future. “If you start making decisions to move assets, people and risk around the world, those aren’t decisions to be entered into lightly.” [16.02] How recent tax changes disrupted the market, and the impact of that on nearshore and offshore investment, income and processes. [24.15] Jim’s top 5 pieces of advice for the supply chain community on exactly how taxes should feature within their strategies. “For most companies, taxes represent 20% of the cost reported on an income statement – so it’s very important that, in order to reduce that amount, supply chain professionals work collaboratively with the accounting/tax department.”     [29.18] The benefits of free trade zones. [31.58] A real-life example of how Jim is helping a client navigate current challenges and market changes. [35.55] Jim’s thoughts on the idea that tax advantage is a business solution rather than a supply chain solution. “Tax should never way the dog’s tail – it should be what’s best for the company from an operation perspective, and then overlay tax on top of it.” [38.17] An overview of transfer pricing. [43.09] The future for Global Tax Focus Head over to Global Tax Focus’ website now to find out more and discover how they could help you too, or connect with Jim Dawson on <a href= "https://www.linkedin.com/public-profile/in/james-dawson-06070513?challengeId=AQGlR_nVYwwKzwAAAXQrV0dYdD_p5NZf7-TgzW1VS2-YWlxBpGHUoZo_UfceXFgGsDRrqU

S2 E134 · Thu, August 27, 2020

Episode 134: You Won’t Believe What We’ve Seen: Beauty Secrets

I’m so sad to say that this is the final episode in our ‘You Won’t Believe What We’ve Seen’ mini-series, in partnership with SQA services . But over the course of these four episodes we’ve had a blast! We’ve chatted to some inspirational people, learned a lot and heard some amazing stories – we really can't believe what they’ve seen! I hope you’ve enjoyed the series just as much as I have and don’t forget, you can still catch up on any episodes you might’ve missed HERE . In last week’s episode ‘ High Stakes ’, we were joined by father and son team Jim and Mike McKay to tackle the ever-changing landscape of technology. We talked about the latest technological advances in the industry and really did a deep dive into the importance of quality, right from the outset, and how it’s achieved through honesty, communication, collaboration and partnership. And today, last but definitely not least, we’re headed to the multi-billion-dollar world of beauty. Mike McKay is joining us one last time alongside the incredible Ashley Goldberg, Executive Director of Quality and Operational Excellence at Merz North America. We’re taking a closer look at the changing face of the beauty industry, the rise of social media and the impact of influencers, and why quality is more important than ever. IN THIS EPISODE WE DISCUSS: [01.03] Introducing Mike McKay. [02.19] Introducing Ashley Goldberg. [03.46] SQA’s key beauty industry partnerships, from Estee Lauder to Colgate-Palmolive. [04.18] An introduction to Merz. [05.32] How SQA’s early partnership with Colgate-Palmolive helped the business take off. “I went from zero sales to several hundred thousand, by employing two or three hundred people in three different cities and shipping over 38,000 tubes of toothpaste!” (MMK) [11.40] The importance of relationship-building in every stage – from raw materials to manufacturing to supply chain – to ensure quality, particularly in the start-up space. [15.26] The relationship between Merz and SQA, and the importance of teamwork. “They’re going to come in as an honest partner… to support it, augment it, and ultimately make sure you have the ability to build a robust supply chain.” (AG) [19.36] Why it’s essential to ensure quality at source. “Ensuring that your entire supply chain and all of your partners have the same values and integrity you have for your product is so important, because ultimately your customer is what matters.” (AG) [23.14] Why cost-cutting strategies aren’t always the best approach, particularly for quality. “Is the risk really worth it? What’s the cost of customer dissatisfaction?” (MMK) [26.25] How consumer behavior is driving supply chain optimization. [29.30]

S2 E133 · Mon, August 24, 2020

The Global Supply Web Optimized

Development of the Omnae Platform began fairly recently, in 2016, with a small team and a big vision. Harnessing over 30 years of deep industry experience, Omnae’s mission was to build a network and service that was bigger than just manufacturing; to create a technology that was both industry and country agnostic, with the goal of connecting every facet of global production. Omnae’s founders saw the potential – and necessity – for a global supply web, and knew they had the know-how to build it. And it’s safe to say Omnae has gone from strength to strength, proving that their mission, and unique approach, is spot on. Today I’m joined by CEO Dan Lionello to talk more about the global supply web, the need for improved transparency, resilience and communication in supply chain and how Omnae’s platform has the potential to transform supply chain for everyone.

S2 E132 · Thu, August 20, 2020

You Won’t Believe What We’ve Seen: High Stakes

We’re back with Episode 3 of our ‘You Won’t Believe What We’ve Seen’ mini-series, in partnership with SQA services , and I’m sure you’re enjoying it just as much as I am. In last week’s episode ‘ Saving Lives ’, we were joined by SQA founder and President Mike McKay, as well as the President & CEO of Civica Rx Martin VanTrieste, to talk about supply chain and the importance of quality in the life sciences industry. We explored the dark world of counterfeit drugs and shadow factories, the impact of COVID-19, drug shortages and ultimately the importance of supply chain in saving lives. Don't forget to check it out if you missed it! Today, we’re taking on the complex world of technology and Mike McKay is joined by his Father, Chairman of SQA, Jim McKay. They’re going to be exploring some of the latest technological advances in the industry and explaining how quality is so closely linked to honesty, communication, collaboration and partnership. And how, if you don’t have a focus on quality from the beginning, the impact on today’s technology-driven and dependent society is potentially devastating. IN THIS EPISODE WE DISCUSS: [01.03] Introducing Mike McKay. [02.08] Introducing Jim McKay. “The more things change, the more they remain the same – and that applies to what we’re doing at SQA.” (JMK) [03.46] SQA’s key partnerships in the technology industry, from Apple to Google. [04.41] Finding the right experts and building customized teams to meet customer challenges. [05.56] How SQA bring their expertise to help their customers save time and money on vital audits and inspections. “Our product is our people.” (MMK) [10.20] The origins of Intertek, which lead Jim to partner with Mike and found SQA. [13.50] Mike’s background, his perspective on working with his Dad and pivoting the Intertek approach to find a new path for SQA. [16.49] The challenge of the ‘hard sell’ and encouraging customer investment in up-front strategies for quality. [20.27] Why SQA are constantly striving for quality, and how they work in partnership with their customers to continue to deliver it. “It’s a relentless task!” (JMK) [24.54] How a focus on quality from the outset, alongside choosing the right partners, can reduce future defects and recalls. “We got out to one service supplier where the address didn’t even exist!” [27.46] The rise of cyber audits and the importance of quality in security and data. [30.56] The importance of partnerships in an ever changing technological world. RESOURCES AND LINKS MENTIONED: You can connect with <a href=

S2 E131 · Mon, August 17, 2020

Forget Surprises! In Transit Visibility Is Here

  Founder and CEO of Tive , Krenar Komoni, has what can only be described as an impressive career, with more than 10 years spent in the wireless industry gaining expertise in chip design and business development. He worked with BitWave Semiconductor, where he developed the world’s first 2G+3G+LTE radio in a single chip, Eta Devices – an MIT-based start-up developing the world’s most efficient cellular base stations – and consulted for Fortune 500 companies launching new wireless products. But it was a simple conversation with his father in law, who was complaining of the challenges of supply chain, that sparked Krenar’s entrepreneurial spirit, helped him identify a vital niche, and go on to establish Tive . Designed to help companies take the surprises out of their supply chains through true end-to-end visibility, their innovative solutions are taking the market by storm. Today, we’re talking about the importance of understanding how the modern supply chain works and providing rounded solutions, accuracy and data, sustainability and how Tive are changing the face of supply chain visibility. IN THIS EPISODE WE DISCUSS: [06.37] How Tive was founded, and the story behind the name. [09.30] What Tive and its product trackers do for manufacturers and logistics suppliers. [11.15] An overview of the Tive product offering, including multi-use and single-use trackers. “We are the first in the industry to release the first single-use tracker that doesn’t contain lithium batteries.” [12.53] The benefit of using trackers at pallet level. [15.26] How Tive helps to bring visibility to supply chain. “Visibility has become a must-have, and one way to achieve it is by getting data from the assets that are moving the goods.” [19.38] The interplay between hardware, software and service in supporting visibility. [22.11] Tive’s top 3 trackers, what they do and why they’re so special. [26.25] The future of 5G. [27.50] From security to perishable goods, some real-life examples of how Tive has supported customers and saved them time and money. “They were able to use the data, reports and analytics that we provided to reduce the number of shipment rejections by 90%.” [31.15] Tive’s ideal customer. [32.27] Krenar’s best advice for other supply chain start-ups and entrepreneurs. “Every start-up has ups and downs, but the key is to really believe in your goal.” [35.08] What the future holds for Tive. Head over to Tive’s website now to find out more and discover how they could help you too. Check out our other

S2 E130 · Thu, August 13, 2020

You Won't Believe What We've Seen: Saving Lives

I hope you’re enjoying our fascinating ‘You Won’t Believe What We’ve Seen’ mini-series, in partnership with SQA services. In last week’s episode ‘Mission Control’ (insert link), we talked to SQA founder and President Mike McKay, and industry professional and advisor to SQA Jeff Luckey, and delved into the incredible world of aircraft and aerospace. And we have an equally amazing podcast for you today, with episode 2 ‘Saving Lives,’ as we dive into the life sciences. Mike McKay joins us once again, alongside President & CEO of Civica Rx Martin Van Trieste, one of Modern Healthcare’s ‘100 Most Influential People in Healthcare’ and the #2 leader on The Medicine Maker’s ‘Power List of Industry Influencers.’ They’re going to be exploring the dark world of counterfeit drugs and shadow factories, sharing their passions and experiences after many years at the top of their industry, and reinforcing that all-important topic of Quality. You don’t want to miss it! IN THIS EPISODE WE DISCUSS: [00.58] Introducing Mike McKay. [02.18] Introducing Martin Van Trieste. [04.28] SQA’s key partnerships in the life sciences industry, from Pfizer to Johnson and Johnson. [05.01] Martin’s long-standing relationship with SQA, and why he came to rely on their services. “Over 20 years, I’ve become enamored with their business model. But more importantly, I grew to respect Mike and his team so much – I trust them – and that’s something that takes a long time to build.” (MVT) [07.15] The importance of working as an extension of a customer’s team, being flexible, efficient and meeting customized needs. [10.21] How saving time and money through using a team of specialists like SQA, means customers are freed up to work on the important things – saving lives. [12.02] Why working with SQA is not simple out-sourcing: it’s all about information sharing, communication, honesty and collaboration. “It’s a very interactive process.” (MVT) [14.27] Shadow factories, their impact on the industry, and on saving lives. [16.52] Show factories, and Mike’s eye-opening industry experiences. “Our auditor walked over to a drum, lifted up the top and saw the laminate still inside – no product had been made there!” (MMK) [19.12] Supply and demand during COVID-19. [23.15] SQA’s passion and pride to be doing their part in developing vaccines and saving lives. [26.06] Why there are drug shortages, ‘Just in Time’ vs ‘Just in Case’ and how/why Martin’s company Civica Rx are moving towards shorter, more robust supply chains. “Not all industries are the same: you can’t apply every solution to the same problem in a different industry.” (MVT) [31.45] Why quality is so important, both on a business and a personal level. [33.41] How SQA’s ‘Quality Is’ campaign

S2 E129 · Mon, August 10, 2020

Stabilize Your Supply Chain

Back in 2001, Optessa Founder Srinivas (Vasu) Netrakanti identified an important but poorly served niche: to provide high quality planning and scheduling solutions that truly addressed industry needs. And as a management graduate and highly successful serial entrepreneur, he had the knowledge, experience and courage to deliver it. Vasu partnered with Founder and CEO Ashok Erramilli, who brought his own incredible skills – including an Electrical Engineering Ph.D. from Yale, years of experience as a consultant to engineering and networking corporations, and from his role as Research Manager at Bellcore (now Telcordia) – to the mix. The ambitious and highly skilled duo built Optessa with the vision of helping complex manufacturers optimize their production plans and schedules, utilizing intelligent solutions. Their Advanced Planning and Scheduling (APS) software creates complete, optimal, even quality solutions, and their software can model any manufacturing requirement, with speedy deployment. In today’s episode Ashok discusses current industry challenges in light of COVID-19, the importance of evaluating supply chains by criteria other than simply cost, achieving balance and stability in supply chain and the power of data-driven analytics. IN THIS EPISODE WE DISCUSS: [06.30] The story behind Optessa, and how they continue to deliver and evolve. [10.50] How Optessa uses data optimization to allow customers to match supply with demand and stay efficient. “We help manufacturers answer these three basic questions: what do I make, where do I make it and when do I make it?” [13.15] How COVID-19 has hung a question mark over the industry, the challenge of trying to be prepared for everything, and how the crisis has highlighted a need for more robust supply chains. [16.20] From risk to stability, flexibility to responsiveness, the need to evaluate supply chains by criteria other than simply cost. [19.05] How the current crisis highlighted supply chain vulnerabilities companies didn’t even know they had, and the importance of readily available good data, to allow companies to use predictive analytics to be proactive rather than reactive. “You can have the most efficient supply chain, but when you have a disruption like this one, that could be the end of your business.” [21.01] The art of trade-offs – how you can use optimization to reconcile contradictory elements and achieve the best balance for your business. “Given your comfort level, your priorities – it will tell you the best trade-off.” [23.57] The story behind the name Optessa. [25.11] What effect the USMCA might have on manufacturing. [28.02] Customer case study: how Optessa reduced the number of change points from 1200 to 300 fo

S2 E128 · Fri, August 07, 2020

Mission Control

I’m incredibly excited to bring you a brand new 4-part series, in partnership with SQA Services . SQA Services has over 25 years’ experience and is now widely recognized as a flexible global resource and a proven solution provider for today’s complex supply environments. I’ve gotten to know them over the past few months and their industry knowledge, passion – and amazing stories – demanded their own platform. Inspired by their experiences and anecdotes, I’m proud to introduce the aptly named ‘You Won’t Believe What We’ve Seen’ mini-series. Over the next 4 episodes, we’ll be bringing you stories that showcase the importance of quality in supply chain and the fascinating places it’s taken SQA. So, grab a coffee and find a quiet spot to enjoy Episode 1, ‘Mission Control.’ Featuring SQA founder and President Mike McKay, and industry professional and advisor to SQA Jeff Luckey, this episode takes us into the incredible world of aircraft and aerospace. IN THIS EPISODE WE DISCUSS: [01.26] Introducing Mike McKay. [02.46] Introducing Jeff Luckey. “I know a thing or two, because I’ve seen a thing or two!” (JL) [04.28] SQA’s key industry partnerships, from Boeing to NASA. [08.29] Jeff’s relationship with SQA, their introduction to Boeing and the importance of quality. “Unless quality is actually built in at the beginning… you’re likely to have quality issues at the end of the chain.” (JL) [12.14] The responsibility, pride and pressure that goes hand in hand with being a part of supply chain for space missions. [15.34] The sheer scale of Aeronautic production, which really puts the importance of quality into perspective. [18.53] How Mike’s son, who is a pilot, brings a personal angle to quality and safety. [21.04] How getting to know customers, as well as inspiring and trusting your staff, combines to build a great team. “I’m like the owner of a sports team: you hire your head coach and then let them go to work!” (MMK) [23.44] Jeff’s Boeing projection figures and the future of aircraft. [28.57] How SQA will adapt and support the automation of the future. “The only constant is change.” (MMK) [31.28] SQA’s ‘Quality Is’ campaign. [35.52] Our expectation for excellence, and how that demands quality. RESOURCES AND LINKS MENTIONED: You can connect with Mike on LinkedIn , or head over to SQA’s website to find out more, meet the team and discover how they could help you too. Check out our other podcasts <a href= "https://www.letstalksupplychain

S2 E127 · Mon, August 03, 2020

Women in Supply Chain, Martha Lumatete

This week's episode of Women in Supply Chain Series features Martha Lumatete.  Inspired by both her grandmother, who began her own construction supply business, and her father, an accomplished lawyer in Kenya, Martha Lumatete always had her sights set on success. In today’s episode, she discusses her incredible journey so far, from those initial aspirations to the woman she is today. After graduating law school, she took a role at Pepsi working in data and analysis and became fascinated with the supply chain process – how a product works its way through manufacture and distribution, and the consumer behavior behind it. Driven by her natural curiosity, bravery and thirst for knowledge, Martha worked in a number of different industries and areas, gathering new skills and experiences along the way. Currently working for Southwest Airlines in software acquisition, Martha brings her own unique blend of integrity, passion and positivity to the table, reminding us that good business is not just about making good deals, it’s all about nurturing great relationships. In this episode we discuss: [06.20] Martha’s background and her journey to success [14.28] Her current role and responsibilities for Southwest Airlines “They lead with love, but they have a warrior spirit” [18.58] The importance of building strong partnerships “If there’s no partnership, you’re going to have a company that is struggling” [22.25] Martha’s inspiration and the quote she lives by. “Be generous and expert; trustworthy and clear; open-minded and adaptable; persistent and present.” [25.25] Personal courage and risk-taking, and how that links to the importance of agility in business: continuing to learn, grow, support others and grasp opportunity “The one thing that’s constant is change” Resources and links mentioned: Head over to LinkedIn to connect with Martha and continue to follow her inspirational journey. Check out our other podcasts  HERE

S2 E126 · Mon, July 27, 2020

Partner with Titans

Like his Father and Grandfather before him, Founder and President of Logistics Titans Wes Streubing has supply chain in his blood. And he’s on a mission to bring that passion, history and industry knowledge together to bring a new and innovative approach to supply chain. As the largest specialized and asset-based carrier in the US, Logistics Titans aim is to empower their clients with new possibilities through their commitment to seeking out the latest technologies, providing data-driven insights and bringing a customized, holistic approach to every client. In this episode, Wes discusses the challenges we’re currently facing in supply chain and how the industry needs to continue to be creative and agile in its approach. And innovative industry leaders who continue to learn and grow are a vital part of this, especially in unprecedented times as we continue to face the impact of Covid 19. But, as Wes looks to the future, he’s sure that Covid 19 is 'a short-term discomfort, not a long-term problem' and that the future for supply chain is bright. In this episode we discuss: [00.38] The history behind the Logistics Titans brand [02.08] Industry complexity and challenges, from accurate forecasting to predictive analysis [03.27] The importance of data “We’ve gone from just being people who provide transportation services and warehousing services to being someone who provides meaningful data back to business” [06.33] Working with partners and Wes’s core philosophy in life and business “I’ll be in your life as long as I can make it better” [07.42] Growth and self-awareness in leadership [10.01] Content consumption, and how Covid 19 has brought supply chain content all the way to the board room [12.45] How their holistic approach makes Logistics Titans different “Our mission is to facilitate our client’s agenda” [15.56] The impact of Covid 19 and the importance of creative strategy and problem solving within supply chain [21.32] A real life example of how Logistics Titans revolutionized their customers’ existing process [24.38] The process of working with Logistics Titans [27.23] How the future of logistics will marry people and technology [30.32] The future for Logistics Titans Resources and links mentioned: To find out more about Logistics Titans, or to book a free call to see how they could help you, visit their website . Check out our other podcasts HERE

S2 E125 · Mon, July 20, 2020

Supply Chain "Unchained"

Ram is the founder of SKUteam, a company that provides globalized supply chain with localized supervision. They help companies working in the apparel, furnishing and fashion accessories industries take control of their supply chain and cut out unnecessary middlemen. Ram explains that when it comes to production, 70% of processes happen in a factory. But brands have no idea what happens in the factories: they can’t tell if workers are paid fair wages, if working conditions are at the right standard or whether the product is manufactured according to the specific requirements. SKUteam help brands track every section of the supply chain works by offering a whole range of services including accounting and finance, inspections, audits and inventory planning. With trends such as globalization and events such as Covid-19, brands want to move away from China and manufacture products elsewhere - but they aren’t sure where to go next. SKUteam helps brands find the appropriate factories and sample inventory. They then manage the audits, inspections and factory management. As Ram says, the future of supply chain is about removing human involvement. With SKUteam’s product, brands can be at the forefront of their industry simply by reducing costs and sourcing effectively. In this episode we discuss: [6.48] What influenced Ram to create SKUteam [11.51] What SKUteam does [17.48] How SKUteam helps customers throughout Covid [31.29] What their ideal client looks like [37.57] The future for SKUteam Resources and links mentioned: SKUteam Promo: refer Lets Talk supply Chain when you reach out to SKUTEAM!! First two Purchase orders, free!

S2 E124 · Mon, July 13, 2020

Powering the Resilient Supply Chain

Ranna is a supply chain professional who works for Resilinc , a supply chain risk management company that offers data analytics and insights on supplier performance. With their patented technology, Resilinc can produce simulations of potential catastrophes and help customers and suppliers mitigate risk.  What is supply chain mapping? Ranna explains that supply chain mapping is about knowing who your tier 1, tier 2 and tier 3 suppliers are. Mapping is about knowing the full flow of your supply chain and therefore being able to successfully identify any points of failure. Large scale events such as Covid and have proved the importance of knowing how your entire supply chain works and being proactive rather than reactive. Ranna has worked in supply chain for 20 years, and says the industry has come very far. Thanks to advances in technology, companies can use data to prepare and handle risk efficiently. With more natural disasters happening every year, this is more relevant than ever. She also explains that the future of supply chain will involve more transparency and an even greater ability to connect directly customers with suppliers. Ranna loves her job as supply chain manager and she highly recommends it to anyone who wants a career that involves building strategic relationships, understanding how cultures work and international travel. In this episode we discuss: [0.30] Who is Resilinc? [2.55] What is supply chain mapping? [11.28] What Ranna loves about supply chain [16.55] How supply chain has changed in the past 20 years [27.14] Advice to young women interested in supply chain Resources and links mentioned: Resilinc

S2 E123 · Mon, July 06, 2020

Women in Supply Chain, Melody Dickenson

Melody is a supply chain professional who works for Alloy, a platform that offers in-depth data analytics for consumer good companies. For our Women in Supply chain spotlight for July, sponsored by Alloy ,  Melody tells us what her journey in supply chain has been like, what keeps her motivated and her plans for the future.  Supply chain is constantly changing and advancing - yet many companies are sticking to manual processes. Although they recognise and understand the need for analytics, companies still use spreadsheets and adopting technology at a very slow pace. As Melody says, it’s almost like companies don’t believe the right tools are out there and that manual is more efficient. As someone who works in commercial software, Melody knows there is still a lot of work to do.  What does success mean to Melody? To her, it means being in control of her destiny and being in a position to help others. She is driven by being surrounded by intellectuals who are eager to solve problems by tinkering and continuously testing. To others who are looking to get into a career in supply chain, Melody says: figure out what gets you motivated in the long haul and make sure to try as many different parts of supply chain as possible: after all, you won’t know what you like unless you try it! In this episode we discuss: [8.14] How Melody fell into supply chain [14.48] What success means to her [15.43] The conversations she’s having in supply chain tech [25.20] Advice to people looking at supply chain as a career [34.04] A moment when Melody had to take a leap of faith Resources and links mentioned: Alloy Dynamic Supply Chain Book Stay Connected with the Podcast: Find us at Let’s Talk Supply Chain Women in Supply Chain Series

S2 E122 · Mon, June 29, 2020

The First Mile is Everything!

Robert and Lee are the founders of Mercado, a platform that aims to bring together every section of the supply chain from sourcing, to legal, to sales and much more. Supply chain still needs to be properly disrupted, and Mercado believes a marketplace is the key forward.  Why is supply chain not disrupted yet? Rob explains that the complexity of supply chain is daunting and the combination of various processes makes it difficult to innovate as a whole. Many companies that claim to resolve an issue using tech only solve one specific piece of the puzzle. With Mercado, Rob and Lee want to fix the problem by transferring the entire “puzzle” online. Rob believes that the best place to fix an issue is at the beginning: the purchase order. The first mile is what needs digitizing first - and it’s often the most inefficient part of the process. Imagine if every time you ordered a burger at McDonald’s the workers had to go back and forth between you and the kitchen to get your order right? This is what is currently happening in the supply chain world. In 5 to 10 years, Rob hopes we’ll look back on this period like we currently look back on taxis (thanks Uber).  In this episode we discuss: [19.25] Where they got the idea of Mercado [26.05] The journey to launch [37.23] Why supply chain is not yet disrupted [43.20] Why digitizing the first mile changes everything [51.50] The future for Mercado Resources and links mentioned: Mercado EP 58 - Shining light in the dark corners of supply chain Stay Connected with the Podcast: Find us at Let’s Talk Supply Chain

S2 E121 · Mon, June 22, 2020

It all starts with Ethics!

Rob is Head of Ethics at Airbnb and author of the book “Intentional Integrity”. His role as head of an ethics team is to implement a code of conduct that encourages integrity, is aligned with brand values and help employees navigate the complex world of ethical dilemmas. Rob explains that a company with integrity must start with the leadership: the CEO needs to say upfront what the brand does and doesn’t do. The leader must also create their own code of ethics and involve employees in the process: what do they think is important? How can we make our values as clear as possible? What are the main ethical dilemmas? A company that takes ethics seriously is more likely to attract ethical business and therefore have ethical stakeholders. Ethics is at the core of how Airbnb operates. Every team has their own Ethics advisor; this is someone on the team that takes part in a one-day ethics training every year and is the person employees can turn to in order to answer complex ethical questions. Airbnb also publishes ethics videos every month on how to work with integrity. Through their own code of conduct, Airbnb has addressed several issues such as not accepting gifts over $200 and not allowing romantic relationships within the workplace. As Rob says, there is nothing like a crisis to highlight the importance of integrity; companies with ethics at its core are more likely to stand out and even thrive through a crisis. In this episode we discuss: [2.50] Why Ethics Matters [10.12] How to involve integrity into a company [16.25] Real life example of an ethical dilemma [29.16] How to lead through a crisis [33.28] What's Next on the journey to integrity Resources and links mentioned: airbnb Intentional Integrity Stay Connected with the Podcast: Find us at Let’s Talk Supply Chain

S2 E120 · Mon, June 15, 2020

Eliminating risk in your supply chain

Jason is the CEO of MacGregor Partners, a supply chain solutions provider that uses IT and software to help companies work faster, smarter and more efficiently. What does their process look like? They ask a lot of questions, build a bespoke solution and then train every stakeholder that’s part of the operation. They live and breathe digital and are revolutionizing the relationship between drivers, paper and staff. According to Jason, the top three challenges in supply chain are data, systems and analytics. As a supply chain solutions company, MacGregor Partners knows how hard it actually is to implement data correctly, and how to build systems that don’t end up siloed. For this reason, they focus on Warehouse Management System (WMS) combined with analytics and visibility. MacGregor Partners’ typical clients are companies that are interested in technology and are looking for ways to implement software to optimize their distribution center. At MacGregor Partners, Jason and his team are “dethinkers”: they don’t overthink data and focus on the journey. Their design process is very hands-on, with the team only moving onto the next functional area once the previous one has been completed and confirmed by the customer - this allows them to be much more agile and adaptable to unexpected shocks, such as Covid-19. In the future, MacGregor Partners will be focused on delivering better products, more experiments and an even more cost-efficient methodology.  In this episode we discuss: [0.35] MacGregor Partners, where it all began [12.15] The nitty-gritty of what they do [17.55] Top 3 challenges in supply chain [23.15] How does the customer benefit? [33.25] The future of the company Resources and links mentioned: MacGregor Partners

S2 E119 · Mon, June 08, 2020

Super Trend #4, Start up Mentality

Today Sarah chats with Scott and Greg from Supply Chain Now about the last in their super trend series: Start up Mentality. The Covid crisis has brought a pivotal moment on Earth for everyone, and therefore an opportunity to accelerate important trends. As Greg says, necessity is the mother of innovation; with the crisis, supply chain is on everyone’s mind and companies are now serious about changing. As Scott declares, now is the time to seize the moment. Organizations are now more willing to challenge norms and be disruptive. As Scott and Greg explain, companies need to embrace the startup spirit: taking action, being disruptive (instead of disrupted) and giving authority to the people on the front line. The old way of working is slowly dying out, and those that resist change will die out with it.  Greg believes that what’s most important is being humble enough to learn something new every day and being patient. Scott says that it’s important to remember that passion is not enough, that what entrepreneurs really need is obsession. In order to make a company work, you need to be willing to risk it all. Finally, Sarah reiterates that in order for effective collaboration to take place, large companies need to bring down barriers and make it easy for startups to work with them. And of course, at the end of the day, the most important is understanding what it is that a customer wants from you.  In this episode we discuss: [4.01] How to stay innovative [13.10] Embracing the startup spirit [21.40] How to really rebrand [38.37] The importance of failing [54.52] Main takeaways Resources and links mentioned: Supply Chain Now Upcoming Twitter Chat Follow #SCSuperTrends from 2pm to 3pm EST @LetsTalkSChain Super Trend #1 Super Trend #2 Super Trend #3

S2 E118 · Mon, June 01, 2020

Women in Supply Chain, Diane Sullivan

Diane has worked in supply chain for 25 years. Her career has taken her from Ireland, to Australia, China and finally California. She started her work in travel management and eventually fell in love with designing business systems, logistics and leveraging technology to improve supply chain. Thanks to her upbringing, Diane isn’t someone who shies away from making her voice heard and being a leader. Early on in her career she worked hard to create a culture where the team provided regular feedback which in turn helped her become a better leader. Her objective has always been to find someone to replace her position once she moves on, so the team can thrive without her. To Diane, success is her client’s success. This is what gives her a sense of fulfillment and encourages her to keep working. Her advice to other leaders is to hire people who have initiative, who are ambitious and inherently curious. She also places a lot of emphasis on being able to admit mistakes, and knowing that one cannot grow without first making mistakes. Finally, on diversity, Diane believes in picking the right candidate rather than scoring “diversity points”. Instead, she focuses on fostering open communication with other women. In this episode we discuss: [0.52] Diane’s goes global [4.40] How she adapted to working in different countries [6.44] Finding your voice [18.42] The importance of feedback [24.07] Advice for other leaders Resources and links mentioned: Omnichain Women in Supply Chain Series

S2 E117 · Mon, May 25, 2020

EP 117 - Inventory optimization in minutes!

We are finding that a lot of supply chain software takes a lot of time for on boarding and our guest today is here to tell us about their solution that can be implemented in days! Thats right Chris from Right Sized inventory is here to tell us all about how they make that happen and what they are doing for warehouses everywhere, Chris is the Vice President of Right Sized Inventory, an optimization software that helps companies eliminate inventory imbalances through real life simulations. By gathering the correct data all in one place, RSI helps companies get started with predictive analytics and supply chain optimization. With safety stock being questioned these days because of Covid and organizations are looking at different solutions to help diversify their inventory such as just in case instead of just in time, Chris tells us how his clients are using the data RSI provides them with differently, and they are seeing requests they have never seen before. The unique selling point with RSI is that they help companies manage their inventory more efficiently at an affordable price. How? They use their own patented technology that gathers and synthesizes data in a couple of hours. By using their software, clients are able to manage their inventory surplus and excess, helping them save them millions of dollars as well as improve customer service levels. Since RSI is affordable and based on tech, they are able to work with companies of all sizes. Using one real life example, Chris explains how they decreased a client’s inventory levels by 20% and helped them save over 6 million dollars. With the Covid-19 pandemic, they are still able to help businesses prepare for when demand increases and any other what-if scenarios. For the future, RSI is focusing on growing their organic approach, partnering up with consulting firms and embedding their patented technology into their systems. In this episode we discuss: [0.40] The story behind RSI [5.30] Data and real life simulation [14.53 manage your inventory [19.12] decrease inventory levels by 20% [24.20] The future is collaboration Resources and links mentioned: Right Sized Inventory

S2 E116 · Mon, May 18, 2020

150 Million pieces of PPE and counting

Mike works for Apex, the third largest freight forwarder in the world and number one forwarder transporting products from China. In 2019 they flew 500 charter flights, and have grown by $1 billion in 10 years! Apex transports all types of products, from high tech, to retail, to ecommerce. They have charters that transport over 100,000 kilos and their planes can reach every corner of the planet. How have they adapted to the current crisis? Apex has been instrumental during the pandemic: they’ve offered space on aircrafts to government response teams, have transported PPE products to many countries and played a big role in protecting front line workers. Do they have a secret to success? Mike says that Apex focuses on growth by adding talent that shares the same vision as them. From the words of their customers, this is what makes them a company that “always finds a way to get things done” and are able to find unique solutions to problems. Having invested in tech early on, Apex has been able to pivot more easily than other forwarders, giving them an even bigger competitive advantage. Although the future is unclear on how Covid will impact supply chain, Apex’s ambition is still to become the major freight forwarder across the globe. In this episode we discuss: [0.42] Who is Apex? [10.40] 150 Million pieces of PPE and Counting! [15.00] Their secret to success [24.05] How Apex will be helping customers post-Covid [29.39] What’s next for Apex Resources and links mentioned: Apex Global Logistics

S2 E115 · Mon, May 11, 2020

Industrial Manufacturing

The biggest challenge in industrial manufacturing is customer acquisition and retention. When it comes to marketing in the traditional world of Industrial manufacturing many companies see marketing as a cost center rather than an investment. This means marketing budgets are given low priority, especially during a recession when in reality marketing should be at the forefront of any strategy because it will set you apart from your competitors and keep your brand top of mind. In the long run, this ends up being more expensive, since companies need to start from ground zero when the market picks up. Only some companies are realising that marketing is the key to future success - especially when trying to get through a revenue plateau. Christopher realised this was an issue and started helping more industrial companies with their marketing. His system focuses on creating momentum, producing value and building a community before launching a product or asking customers to buy. Consistency and the long play is what sets one marketing strategy apart from the rest, marketing should work hand in hand with sales to keep the leads flowing in. Sales should be encouraged to showcase their thought leadership online with the help of the marketing team and together the business will have a winning strategy. Christopher is a big believer in social and uses social media such as Twitter, Instagram and LinkedIn (3 hashtags!) as a platform to educate, entertain and build up a consistent brand image. As consumer behaviors keep shifting, more industrial companies will have no choice but to turn to more effective marketing in order to gain a competitive edge. Christopher is also the leader in the profile rings you see on Linkedin, he gave back to the supply chain community by doing this for professionals for free to stand out, in a time of so much noise its efforts like these that will be the most rewarded In this episode we discuss: ● [0.35] Industrial Manufacturing ● [4.46] Top challenges in the industry ● [11.59] Winning marketing strategy ● [16.35] How different platforms provide communication opportunities ● [23.00] The carbon footprint of manufacturing companies Resources and links mentioned: Nesbit Marketing Christopher Nesbit

S2 E114 · Mon, May 04, 2020

Women in Supply Chain, Anju Gupta

Anju is the product manager at Coupa Software, an all-in-one business spend management platform. In today’s Women in Supply Chain series, Anju tells us how she got into supply chain, the valuable lessons she learnt from failure and why it’s important to put a focus on diversity. Anju moved from working in the corporate world at Oracle to a fast paced beauty startup. She was passionate about understanding the various pieces, solving business problems and growing both as a person and in her career. She says it’s important to be flexible, say yes to opportunities and be willing to take a leap into the unknown; this is what got her to where she is now. Our world has never been so diverse and inclusive, and yet there is still a lot of work to do. Anju explains why it’s important to have role models to look up to, and that in order to move the needle of diversity we need to encourage more discussions, be aware of our biases and lead with empathy. Her advice to other women in supply chain: think about what you want out of your career and be willing to pursue your dream. Women are sometimes afraid to verbalize who they want to be - Anju urges them to take risks and not be afraid to change. In this episode we discuss: [0.38] Anju’s journey [7.32] The importance of being courageous [11.50] Valuable lessons from failure [19.33] How to move the needle of diversity [22.23] Advice to other women in supply chain Sponsored by: COUPA and GWPP Global Women Procurement Professionals (GWPP), is proud to have Coupa as a Platinum Sponsor for our community.  GWPP's focus is to promote women in the procurement and supply chain industry and to have them grow. Coupa is an amazing example of how to be a thought leader within procurement and supply chain - we are grateful to have a community partnership together. Resources and links mentioned: Coupa GWPP Women in Supply Chain

S2 E113 · Mon, April 27, 2020

RFID your way to better inventory

How does replenishment work in your warehouse ? It is probably very manual, lots of paperwork and different stakeholders involved making it impossible to be be agile and efficient. Because of that I thought it was important to introduce you to a company that is revolutionizing this. Andrew is the CEO of ShelfAware, a company that helps suppliers see in real-time what is on their customers’ shelves through hardware tracking RFID technology. This technology allows companies to see the exact moment a customer takes an item off the shelf, how many items they take and how much is needed to replenish stock. Using RFID technology together with real-time software means that suppliers can easily replenish stock without worrying about waste, workers don’t have to waste time counting items and companies can gather data on their customer habits. From a cost effective standpoint, everyone wins. ShelfAware works as a 3rd party SaaS (Software as a service), so they don’t need to touch the product at any point in the supply chain. The software connects with a tracking code that can easily be printed by the supplier and is put on the product itself. Who is ShelfAware’s ideal client? As Andrew says, he keeps discovering new industries this system could be useful for. They started with industrial suppliers and manufacturers, but anyone from a dentist to a large scale conglomerate can make use of their product and software. Andrew has helped businesses drastically lower inventory without losing the rate at which they replenish items. Once again, this is proof that collaborating with other companies can make them stronger together. Lastly we get a sneak peek into Andrew's new show on The SC Supply Chain TV on Youtube called From the Frontlines where he brings us into the frontlines of business, entrepreneurship and supply chain! In this episode we discuss: [0.37] The story behind ShelfAware [6.50] Why RFID is so under-utilized [17.10] Who should consider RFID [21.17] Does it actually work in real life scenarios? [30.20] From the Frontlines Resources and links mentioned: ShelfAware

S2 E112 · Mon, April 20, 2020

The Answer? Data Sharing & Collaboration

Alloy was founded 4 years ago when Joel and his co-founders realized there was a huge lag between supply chain and the retail industry. From the very beginning, the company focused on customer centricity and invested most of its resources into R&D. Now, Alloy helps everything from small companies to Fortune 500s optimize their supply chain by connecting their data to customer demand. Focusing on customer experience for not only their customers but their customers, customer has been their key to success in this very competitive landscape of supply chain technology. The main challenge when it comes to retail supply chain is the huge shift in consumer habits, partly due to e-commerce. Nowadays, consumers expect a seamless customer experience, an infinite amount of stock and personalized offers. However, realizing that that there is a direct mis match between customer demands and retail distribution, Alloy were really able to dive deep into this challenge and come up with solutions that are not seen on the market yet, that is why they have a growing base of some of the biggest names in retail. Alloy really wants to make sure that their clients supply chains are giving them a competitive advantage and they do that by helping retailers coordinate all the different moving parts of their supply chain. The landscape and technology is constantly evolving, so how does a startup like Alloy adapt? You guessed it: collaboration . Right from the beginning Alloy was partnering with companies and made sure to be grounded to real world problems. As the number of partners and clients increased, the more they were able to take a holistic approach to resolving their clients’ pain points. Alloy’s future involves more effort on the data side through R&D, and more specialization of every element of the supply chain. In this episode we discuss: [0.29] Who is Alloy? [9.45] Consumer Habits driving supply chain [18.09] A customer success story [25.18] Data and Collaboration [30.10] The future for Alloy Resources and links mentioned: Alloy

S2 E111 · Mon, April 13, 2020

End to End Supply Chain, Dead or Alive?

Today’s special episode features Scott and Greg from Supply Chain Now! Scott, Greg and Sarah have a lively discussion about whether we are seeing the death of the end-to-end supply chain. You will also hear about how the circular economy and supply chain is the answer plus how the role of sustainability will play out with consumers and the future of consumerism. Organizations have spent a lot of time and money trying to perfect their end to end supply chain , but Greg says the circular supply chain is here to stay. The circular supply chain consists mainly of turning waste into opportunity. As the world’s resources become increasingly limited, companies are having to look for other ways to source and distribute their products and services. This, together with a huge shift in consumer behaviour towards sustainable practices, means companies will soon have no other option but to adopt a circular mindset. How can companies adopt a more sustainable supply chain? Sarah talks about collaborating with startups in order to find innovative solutions and challenge the status quo. Scott and Greg talk about the importance of changing mindsets and focusing on customer experience. This includes encouraging suppliers to take on more responsibility and looking for materials that are economically viable, sustainable and convenient for the customer (like 3D printing, for example). Companies should put more effort into building a brand and communicating their concept and vision, as well as identifying specific ambitions and building business cases. Some best practices include educating employees, finding the right KPIs and being willing to “do good” and talk about it. In this episode we discuss: [1.15] End to End has been costly [12.26] Consumer behavior pushes for circular [26.40] Circular mindset shift [30.11] The key drivers to success [36.55] Best practices for a circular economy Resources and links mentioned: Supply Chain Now

S2 E110 · Mon, April 06, 2020

Women in Supply Chain, Angie Reno

Angie has worked in supply chain all her life, with her earliest career memories involving a master thesis and meeting Ted Ruhly, the CEO of Maersk. Since then, Angie has continuously sought career growth and built extensive experience within the industry. Featuring Angie in our " women in supply chain " series has a personal significance to Sarah and is a career highlight for Angie with all her hard work in helping to close the gender gap. In this episode, Angie talks about the guidance she received from her father, why she is passionate about this industry and how the people make all the difference. Angie’s main challenge in supply chain was the pushback she got from colleagues and coworkers when she advocated for change and innovation. Angie knows that disruption is what encourages progress, but it can be difficult to implement when leaders are being pulled in so many different directions. As a woman in supply chain she has worked hard to challenge the status quo at all times in her career in order to encourage more diversity amongst male and female leaders. What’s her advice for the younger generation? She explains that it’s worth exploring the different partnerships your universities may offer. Be willing to go to conferences and reach out to leaders, look for ways to optimize the supply chain ecosystem and consider getting into cyber security. As she says, there is a shortage of talent and therefore many opportunities for students looking to get into the industry. For Angie herself, the future is focused on finding a healthy work balance and driving innovation forward. In this episode we discuss: [2.41] Sweats and the CEO of Maersk [7.53] Taking some major risks [11.30] Overcoming challenges thats career throws at you [16.24] Diversity in the industry [25.18] Next Gen of Supply Chain, what you need to know Resources and links mentioned: Crowley

S2 E109 · Mon, March 30, 2020

Leave the nuisance expenses to us!

With procurement departments finding themselves lean and mean these days, where are you spending gaps? Are you leaving money on the table? You might be, so what are you going to do about it. Some of your biggest savings lie within your nuisance expenses like uniform, waste disposal and pest control services and you may be like many other procurement departments that only review these expenses every few years. Rich Ham from Fine Tune is here to tell us why we should reconsider that strategy and how his company helps companies save money by optimizing those difficult-to-understand expenses. The current challenges of procurement professionals are that expense categories are segmented, some requiring much more management than others. This means that many business strategies leave money on the table, waste time and energy and don’t allocate resources adequately. With Fine Tune, companies can outsource all the complex, confusing expense management processes and focus on their core competencies and as Rich says “offloading headaches”. How does Fine Tune do this? They partner with the right people and focus on collaboration amoung all parties. This is very apparent when Rich shares with us a real life example of a client who had 14 different suppliers with several different contracts. Fine Tune helped that company reduce their suppliers to 4 through consolidation and that resulted in a huge cost savings of 35%. Rich goes on to say that their true speciality is removing friction from procurement and operations. The result? Companies invest in the Fine Tune management program because they don’t want to let go of Fine Tune! In this episode we discuss: [0.30] Where are your biggest savings [5.56] Where are you leaving money on the table? [24.15] Reducing costs by 35% [28.07] Removing friction from procurement [35.58] The future is bright Resources and links mentioned: Fine Tune

S2 E108 · Mon, March 23, 2020

Digital Fit for the Future

What does your digital future look like? That is the question on everybody's mind as tech changes on a daily basis, In Sweetbridge's episode in 2019 Scott said the knowledge base is changing every 1.5 years. Diane is the Vice President of Omnichain, a company that offers end to end supply chain solutions to companies looking to optimize workflow, manage different channels and orchestrate correct supply strategies. They are the partner for the future. Currently, many team members of companies need to manually add data into systems, losing information, accuracy and time.  This is because the supply chain industry is still very fragmented, with organisations struggling to connect and collaborate. Omnichain’s platform describes itself as a digital supply chain fit for the future, thanks to its better forecasting, operations system and proactive push model. Omnichain’s solution is what distinguishes it from its competitors; no need to download or integrate anything, everything can be done directly within the platform! Omnichain prides itself on using blockchain, a kind of distributed ledger and database that allows you to maintain and record all devices and transactions across a supply chain. Most people co-relate blockchain to crypto currency but that is not always the case. This technology allows you to hold information quickly and securely, which allows Omnichain to keep the entire supply chain management securely under a blockchain key. Omnichain’s ideal client is someone who faces the challenge of a fragmented operation and is looking for a better day to day workflow. Its solution encourages companies to go from a reactive management situation to proactive, allowing them to deliver real value from their data. In this episode we discuss: [0.30] A Different approach to blockchain [9.39] What is a digital supply chain fit for the future [15.17] No integration needed! [19.40] blockchain is perfect for supply chain management [25.05] The future is bright

S2 E107 · Mon, March 16, 2020

Social 2.0: The Dawn of Micro Communities

Procurement Foundry is an online private community for people working in supply chain. Mike founded this community when he knew he needed a safe place to network and discuss challenges with other professionals, but didn’t have the time or energy to go to regular networking events. Procurement Foundry now has over 2,000 highly engaged members with 20 chapters in the world. How can you join Procurement Foundry? If you’re a professional working in supply chain, you can head to the website and fill in their membership request form. Then, your application is vetted and processed by a team to make sure you’re not a consultant or salesman. Once in, you have access to several discussion channels, job boards and even virtual meeting rooms. Mike says that Procurement Foundry has a huge amount of potential he hadn’t foreseen when he first started the community. First of all, the huge amount of empathy amongst the members means people are willing to share templates, strategies and advice to other professionals. Secondly, the huge amount of expertise in the community means there are plenty of talent opportunities, which translates into a great talent pool for hiring managers and great learning opportunities for students. Finally, the high engagement means that Mike is able to accumulate a lot of data on the members, which helps understand the direction in which the industry is going. If you’re all for collaboration, Procurement Foundry is the place to be! In this episode we discuss: [1.35] What is Procurement Foundry? [6.23] Everyone wants to join [10.43] What we all can learned from the community [20.40] What can you expect, resources, content etc [29.33] data like you have never seen it before Resources and links mentioned: Procurement Foundry

S2 E106 · Mon, March 09, 2020

SEA 2, EP 106 Visibility is Here!

Akshay is the co-founder of Terminal 49, an online platform that helps importers, trucking companies and brokers track all their container movements. In the container world, things are still being done as they were 10 years ago. Terminal 49 aims to simplify global trade with much more efficient workflows. Visibility is a big challenge in supply chain: truckers, shipping companies and freight forwarders don’t communicate effectively and lack collaboration. Everyone’s solving a different problem, there’s a lack of education and cooperation is non-existent. This disconnect is what Terminal 49 aims to resolve. Akshay provides us with two excellent examples of a shipper and a broker. Before using Terminal 49’s dashboard, this shipper had several spreadsheets used for forecasting reports, ETAs and container management. When an incident happened, all information had to go through several different people in the chain. Now, with an all-in-one dashboard, the shipper can easily track every container and keep on top of demand. Oh, and all they need to do is import their spreadsheets onto the dashboard - no need to copy and paste thousands of numbers. Although the logistics world is a competitive space, Akshay says there’s a lot of room to innovate and create value, and that really, it’s still early days! In this episode we discuss: [1.00] Terminal 49’s story [15.25] Why visibility is a challenge in supply chain [20.10] Successful examples of using Terminal 49’s dashboard [31.34] Advice for people who want to get into supply chain tech [33.59] The future of Terminal 49 Resources and links mentioned: Terminal 49

S2 E105 · Mon, March 02, 2020

Elizabeth Rennie, Pioneer of Supply Chain Media

Supply Chain can change the world Elizabeth got into supply chain after discovering her love for writing so she fell in love with the supply chain industry. That makes Elizabeth perfect for our Women in Supply Chain feature on the podcast for the month of March because Beth believes that this industry truly has the power to make the world a better place and that is why she has stayed working with ASCM for over 16 years. Global is where is it at What is the future for supply chain media? Rennie believes that there’s a trend for high quality content that’s not focused on day to day tasks, but instead on more important global issues. She’s contributed herself by working with Mr Supply Chain (Daniel Stanton) and his book titled Supply Chain Management for Dummies. Elizabeth is also very proud to have contributed in-depth interviews with successful women in supply chain , and believes these are great opportunities for women to learn from each other. No longer the only Woman in the room In terms of diversity, Elizabeth is so excited to see that more and more women are joining the supply chain industry. Like at one point in her career she would look around the room at conferences and could maybe count the number of women in the room on one hand. More organizations are working to increase diversity which in turn creates a healthy form of tension created by different points of view and more innovative conversations. So, Are you looking to get into supply chain? Her advice to the younger generation is to always be open to opportunities and taking risks, you never know where it can lead. In this episode we discuss:   ●       [1.16] Falling in love with Supply Chain ●       [4.30] Learning to become self aware <p class

S2 E104 · Mon, February 24, 2020

Damages cost you Billions

The damage and loss of products in supply chain cost the industry billions of dollars every year. That’s a huge amount of money and waste in products that are being thrown out -  That's the issue Spotsee is tackling with their product: indicators that track and record data such as temperature, tilt and impact throughout a shipment journey. There are a lot of challenges in this area that supply chain professionals are facing, Angela talks about the top realities companies are facing and how exactly Spotsee can help you save time, money and waste. Spotsee allows companies to be proactive rather than reactive when it comes to damaged products. Instead of receiving damaged products, blaming the shipment company and filing an insurance claim, companies can now collaborate with the freight forwarders to determine why and how the damage happened and work on fixing the problem together, all based on data. These monitoring programs reduce damage to 40%, which can translate into tens of thousands of dollars saved for certain companies. Spotsee works with several market segments as well as SMEs that are looking to grow. By having real time data on product journeys, companies waste a lot less time, energy and money fixing these issues. In the long run, this is a much more sustainable business model which can give companies a huge competitive advantage. Spotsee are also big on company culture, find out more about how they are encouraging the next generation to come and work in supply chain. Their ambition? To aggregate all the data from every journey, product and company so their customers can take real actionable steps from large-scale data analysis. In this episode we discuss: [0.25] Who is Spotsee [9.10] Damage is costing you Billions! [14.30] data on your products journey [18.36] Who can benefit? [23.50] encouraging careers in supply chain Resources and links mentioned: Spotsee

S2 E103 · Mon, February 17, 2020

Standardize, Optimize, Transform

Meet Catapult, an intuitive digital platform that helps businesses make decisions based on freight rates. The founders were tired of the manual process of keeping track of rates through word documents, excel spreadsheets and decided to build a solution to help manage all the different rates from different carriers. What does all this technology mean for your business ? Virgil Ferreira, the CEO of Catapult joins us to talk about how their platform helps businesses see rates from different carriers including ocean, air and ground, giving logistics providers more visibility into their rates so they can increase their margins. A Challenge that logistics providers face is that they don't have access to industry data but Catapult changes that as providers can also compare their own data with industry data and see it all in a standard, easy-to-use view. The biggest challenge logistics providers face is understanding how to get the best market rate. With Catapult, businesses can use the tool to see the gaps in their system and focus on improving profit, which all providers are looking to do! Their typical clients are mid to global sized forwarders with a large number of vendors and a large customer base. These are clients looking for technology enabled solutions and need help getting their rate management house in order. By using a rate management platform, logistics providers can apply margins where they want, map different features into an internal format and use this across different modes. As Virgil says, the main things companies should be focusing on in 2020 is understanding what the customer is expecting and encouraging interoperability across different structures. In this episode we discuss: [1.47] Who is Catapult? [4.02] Freight Management is critical to success [8.12] The main challenges for logistics providers [15.08] Get your Freight Management house in order! [23.47] What you should focus on in 2020 Resources and links mentioned: Catapult

S2 E102 · Mon, February 10, 2020

Behind the Seams

BEHIND THE SEAMS - Suuchi Ramesh is a software engineer with a background in supply chain, she is also the founder and CEO of a tech company that is bringing supply chain and fashion together called, Suuchi. Suuchi is the next generation technology platform for fashion, managing everything from design through distribution. The main challenge the fashion industry faces is that the entire supply chain needs to be unbelievably fast, diversified and efficient. Suuchi helps companies get to the next level by taking care of the back end, and letting companies focus on what they do best: scaling the brand. Suuchi helps companies diversify the supply chain by digitizing the entire process, because all brands must start thinking of supply chain as a strategic competitive advantage What sets them apart? Transparency. They’re able to track and trace every process in the supply chain, which allows them to provide their customers with truly data driven solutions. Suuchi has the flexibility to work with all size of companies and their customers use their software in a few different ways: some use their software just for supply chain, others use the software from the design of products all the way to the distribution of their products to their end consumer. Suuchi is also very passionate about helping their customers and brands become more sustainable and reduce overall waste in their businesses. When creating Suuchi, they were mindful to include in-depth data and analytics that helps to optimization sustainability and the reduction of waste strategies. Suuchi is now going into series B and expanding their reach in supply chain, all while providing smart, sustainable solutions. In this episode we discuss: [2.45] Fashion and Supply Chain [6.32] Supply Chain is becoming the back bone of Fashion [10.37] Scale Your Brand [15.03] Transparency is key [19.55] Reduce waste and become sustainable Resources and links mentioned: SUUCHI Suuchi Ramesh

S2 E101 · Mon, February 03, 2020

Rodeo's, Supply Chain & Google

Claudia is our Women in Supply Chain Feature for February and is someone who enjoys life to the fullest. Her attitude is: family first, career second and community third. She graduated in engineering, joined IBM, ran an entire supply chain, worked in GE Healthcare and is now working in supply chain for Google . Her career has been a huge adventure, and today she shares some of the nuggets of wisdom she’s learned over the years. She’s had many challenges in her career as a female on a supply chain team, but it’s her positive attitude and openness to taking care of others that helped her get to where she is now. She’s really had to push for opportunities, and has seen the industry evolve over the 36 years that she’s been working in supply chain. Things are getting better, with now 25% of leadership positions held by women. Claudia works hard to educate leaders and encourage the right conversations about diversity and openness. What about supply chain? Claudia explains that companies aren’t using data as they should be. She says that it’s important to get the basics first, make sure to have the right KPIs in place and then analyze the big picture. Her advice to fellow supply chain leaders is to meet with customers on a regular basis . Understand the voice of the customer and don’t always think of optimizing a function but instead, the end to end journey. Her plans for the future are to keep on learning and growing, never wasting a day and keep pushing for diversity. In this episode we discuss: [4.14] Claudia says, Live life to the fullest [13.14] What is Supply chain at Google [18.42] Claudia's advice for younger self [26.55] Supply chain leaders, meet with customers! [30.34] Pushing for Diversity Resources and links mentioned: Claudia on LinkedIn

S2 E100 · Mon, January 27, 2020

Procurement, It's a Group Thing

Anthony is the president and CEO of UNA, a dynamic group that works with procurement managers, business owners and executives to save money, time and effort. How? Through Collaboration, partnerships, software and strategy. Una offers a consolidated approach to procurement with a mission is to support sourcing and procurement heros in the supply chain industry. They’re all about collaboration, a top down approach and an emphasis on culture. They believe in empowering and giving a voice to professionals by acting on accurate and well analyzed data. As an example, just one of the ways Una gets involved is by helping professionals negotiate solid contracts and develop key relationships with suppliers. How are they so successful? They understand that their solution is not a fit for everybody. They position themselves more as a dietitian rather than a broker - meaning they assess the problem, procure the trust and work with their partners in a solution driven environment based strictly on what works best in their structure. What does it look like to work with Una? Tune into the episode to find out, as they share some amazing stories. Anthony believes that this industry is heavily untapped - Una's future is focused on getting the word out and building more relationships with customers who share their core values In this episode we discuss: [1.50] Una unique perspective of Procurement [7.13] Biggest challenges facing procurement professionals in 2020 [17.15] Why collaborate with Una? [28.39] Working with Procurement and Sourcing Hero's [32.20] The Future is NOW Resources and links mentioned: Una

S2 E99 · Mon, January 20, 2020

Expand Your Network

Today we have a special treat: Last week I joined Daniel Stanton, Mr Supply Chain on his Linkedin page to do a Live about our 10 ten social media tips and today, we are releasing the recording to our community as well! Daniel is a top influencer in the global supply chain community: the author of Supply Chain for Dummies, publisher of 10 supply chain courses on LinkedIn Live and over 35,000 followers on LinkedIn! In our live we discuss top social media tips for professionals in the supply chain industry. Why care about social media? Social media is a great way to build a professional network. It’s also an amazing way to learn more about your industry, as well as share what you know yourself. And of course, if you do it well, it’s a lot of fun. When getting started with social media, it’s important to pick a platform where you feel the most comfortable. This could be Twitter for engaging conversations, or LinkedIn for B2B communication. Daniel emphasizes the importance of finding your tribe and building a network of like-minded individuals. Sarah shares some tips when it comes to engaging with others online, and Daniel tells us how we can encourage others to engage in conversations. The episode ends with an explanation from Daniel on why social media is a part of building and navigating your professional journey. At the end of the day you get out of it what you put into it. In this episode we discuss: [5.02] Why social media is important [6.37] How to choose platforms and find your tribe [18.54] Engaging with others on social media [31.54] How to curate content and find your voice [41.17] Using LinkedIn Learning and LinkedIn Live [49.29] Integrating social media in your career journey Resources and links mentioned: Supply Chain for Dummies Linkedin Live Recording

S2 E98 · Mon, January 13, 2020

Unleashing Business Potential

Rebecca is Vice President of customer success at E2open, the largest software and information provider for the shipping industry. They’re already connected to over 100,000 supply entities, 35,000 shippers across 177 countries and perform 8 billion transactions per year. In other words, they know what they’re doing when it comes to supply chain and they help to unleash business potential in every company they work with. Rebecca explains that companies in 2020 should focus on embedding technology and AI, and learn how to leverage real time channel data. Instead of just following the trends and buzzwords, companies should put an emphasis on understanding the best way to leverage technology, since it’s not a one size fits all solution. This means understanding what to do with data and how to use it appropriately. Another issue that will be affecting supply chains globally is Brexit. E2open offers a unique solution called “Brexit ready in one day” that prepares companies for the potential impacts of Brexit. What makes E2open different is their large network and the fact that they’ve been managing data for two decades. Thanks to this, they are well equipped to enable convergence and unite supply chain - whether it’s with an SME or a huge conglomerate. In this episode we discuss: [2.47] Why customer success is important [7.33] What should companies focus on in 2020 [12.07] 24 hours to Brexit ready [20.41] What makes e2open different [25.30] What are some supply chain challenges Resources and links mentioned: E2open

S2 E97 · Mon, January 06, 2020

WISC, Holly is all in

Holly got into logistics like many of us: by accident. After the 2008 financial crash she moved to Texas and was offered a chance to work in supply chain. Although she’d always worked in media and had a marketing degree, once she “drank the juice” she got hooked on the logistics industry, and has been working in supply chain sales ever since. As a woman in supply chain she’s grateful to society for enabling a social environment that boosted her career. She’s learnt how to earn respect, push her own limits and combine her passions (branding and marketing) into her career. Most of all, she’s worked on combining the right and left side of her brain, to foster more creativity when working on solutions for a changing demand. On top of dealing with a fast paced and demanding job, Holly is a single Mom and works remotely. But she’s managed to keep a balance and enjoys a successful personal life. How? She says by remembering her priorities, having a strong support network and doing some serious planning. She makes the time she has with her son extra special and makes sure to have a dedicated office for work to keep disciplined with her time. She is living proof that you can have a successful career and home life - just take it easy on yourself too! In this episode we discuss: [0.31] Hooked on Supply Chain [5.03] Women in Sales [14.00] Why changing demand requires more creativity [17.26] Working as a single parent in supply chain [26.20] How she manages working remotely Stay Connected with the Podcast: Find us at Let’s Talk Supply Chain

S2 E96 · Mon, December 30, 2019

Year in Review, A Look back on 2019

What a year it has been – from the Game of Thrones finale to Fedex being banned by Amazon, 2019 has been a memorable one. And at LTSC, it has been an incredibly memorable one! We added The SC, Supply Chain TV that includes several new shows from around the world, named the Best Supply Chain Podcast of 2019, launched our new website and observed exciting trends in supply chain this year. Supply Chain professionals are loving Lets Talk Supply Chain and that includes our Linkedin Page. Our Women in Supply Chain series once again reigns supreme as the most frequently downloaded on the podcast on read on our blog, with AI and Supply Chain Performance Simplified gaining traction as the most downloaded. Looking back at 2019, the golden nuggets that standout are in this episode: EP 47 - Jim Hayden, Netflix is a good example of supply chain visibility EP 53 - Nozuko Mayeza, defying all odds in South Africa EP 55 - Jonathan Briggs, Cost to Ship vs Cost to serve EP 58 - Robert Garrison, Shinning a light into the dark corners of supply chain EP 59 - Leah, Audrey & Sarah - The Trade Squad EP 64 - Craig Fuller, Story behind Freightwaves <a href= "https://www.letstalksupplychain.com/sea-2-ep-65-digital-freight-disrupted/" target="_blank" rel="noopener noreferrer" data-cke-saved-href= "https://www.letstalksupplychain.com/sea-2-ep-65-digital-freight-disrupted

S2 E95 · Mon, December 23, 2019

A Family Perspective on Supply & Demand Planning

What’s better than one supply chain professional? Two supply chain professionals! Allison and George are a couple who met at a supply chain conference and both work in different areas of logistics. Allison mostly works on strategy and supply, whereas George works in the tactical planning of merging technology and software. As a family working in supply chain, Allison and George complement each others backgrounds and regularly work together to solve supply chain challenges. In fact, they have white boards around the house where they discuss any issues they’re facing. This extends to their children, who also get involved and are understanding the huge role logistics have in getting products to our door. Their advice to next generation supply chain professionals? Get deep technical expertise early on and don’t wait too long to switch into the supply chain industry. Start working with products, learn the technical aspects and build a repertoire of skills. As Sarah says herself, always keep your options open and try different departments to see where you fit best. Allison and George are both minorities in supply chain, and although diversity has improved, Allison admits that women need more support not just from leaders, but also from other women. She also recommends finding your own personal board of directors to challenge you and to be your cheerleaders. In this episode we discuss: [0.36] Supply Chain conferences aren't just for networking [19.30] Supply chain in the family [23.02] Advice to the next generation in supply chain [25.31] Women in supply chain [29.25] Their plans for the future Resources and links mentioned:   Stay Connected with the Podcast: Find us at Let’s Talk Supply Chain

S2 E94 · Mon, December 16, 2019

SEA 2, EP 94 - SC Professionals UNITE! One voice against Human Trafficking

Human trafficking is supply chain. As horrendous as that sounds, it’s true. There are more slaves today than there have been in the whole of human history. That’s why Grant is passionate about contributing any help he can for operations that rescues and takes care of trafficked kids. Like a grocery supply chain, a human trafficking supply chain requires demand. Traffickers use fake orphanages that sell or rent children for many different reasons. The statistics are shocking: 36% of children are trafficked by family members, and human trafficking is a $150 billion industry. The only way to take control of this supply chain is to break it down and disrupt it. Grant talks about how he is getting involved with his new initiative "Freedom Rings" inspired by Tim Ballard's "Operation Underground Railroad" an organization that goes undercover and “buys” children from fake orphanages to then let them free. Grant also shares how supply chain and slavery is connected going back into the 1800s with Henry Box Brown story that shows how it takes creativity and courage to rescue those that are trapped. Getting ready to launch officially in 2020, Grant's own "Freedom Rings" organizes boxing events in Tennessee which helps raise awareness for human trafficking and helps fund human trafficking operations. If you are looking to help, Supply chain professionals are creative by nature - our expertise is essential in helping solve the problem of human trafficking so get in touch! In this episode we discuss: [0.58] How human trafficking is supply chain [10.56] What makes a successful supply chain [17.38] The statistics on human trafficking [24.15] The story that connects supply chain to slavery dating back to the 1800s [28.00] How to help as someone working in supply chain Resources and links mentioned: Freedom Rings Stay Connected with the Podcast: Find us at Let’s Talk Supply Chain

S2 E93 · Mon, December 09, 2019

The CCM Chassis Pool Saves the Day!

Mike is the CEO of CCM, a chassis management company that creates fluidity in the supply chain. What makes them special? Their CCM pools work as an ‘open membership’ model that allow many different carriers access to chassis' faster. You might be wondering what exactly that means for your supply chain and we will paint that picture in this episode but from a high level,  It means that if there aren't any chassis available, the pool will find some and send some to the location that needs them the most! This unique model allows all stakeholders (ocean carriers, truckers, leasing companies) to all be under one management, which in turn reduces costs, delays and makes the industry generally more efficient. This also allows every stakeholder to be represented under one network, with CCM working as a neutral facilitator making sure that chassis go where they are needed. This means there’s a large reduction in fleet and maintenance programs are much easier to coordinate, which bring us to the most important benefit of them all - the environment and sustainability which we are hearing more and more about each day. There are many benefits to having everything under one management, one big one being sustainability. Usually, every line has their own chassis, this means that every operation takes longer - the driver needs to go find the chassis, the train is therefore delayed and is running longer. By sharing chassis in an interoperable pool there are fewer delays, a reduction in the volume of activity and more efficiency - this helps reduce the overall carbon footprint of the companies. In this episode we discuss: [0.28] What exactly is CCM chassis pool [4.51] The challenges of current shippers [10.39] Who really needs this solution? [13.35] Visualize how chassis pools can help you [19.15] What does this mean for the environment Resources and links mentioned: CCM Pool Intermodal Expo Ocema

S2 E92 · Mon, December 02, 2019

Women in Supply Chain, Lisa Fenton

THE WISC SERIES IS BROUGHT TO YOU BY HULFT It can be daunting to get back into the workforce after years without working. Lisa went back to work in supply chain after 12 years out of the workforce taking care of her three boys. Thanks to her dedicated self-learning and determination, she was able to get the position she wanted in less than a year of looking for a new start. How? Imagine yourself as a case study, Lisa says. She regarded her situation as a template, analyzed the economy, did a lot of self-training and adopted an unstoppable mindset. She is proof that if you really want it you can make it happen. Your journey to success is not only about finding the right position but also the advancement of your career and negotiation is an important part of that so Lisa adopts a similar mindset when it comes to negotiation. Negotiation is about defining a problem and making sure both sides win. When it comes to negotiating, Lisa recommends looking at other opportunities rather than your salary, such as flexibility and in-company training. In her free time, Lisa helps other women get back into the workforce through talks, workshops and blog posts. Her main advice? Make sure not to put the onus on other people for your work to be recognized. Acknowledge your value and make sure your company is aware of it. Her advice to students: negotiate as high as you can on your first job, it could make a difference of literally millions in the future. In this episode we discuss: [1.15] Lisa’s journey [9.49] The risks of going back into the workforce [12.29] How Lisa self-trained herself [15.06] The art of negotiation [22.40] Tips and advice to listener (29:10) there are 10,000 job opportunities in supply chain opening every day

S2 E91 · Mon, November 25, 2019

Overwhelmed by content? learn to speed read!

Want some superpowers? Today Howard Berg - The World's Fastest Reader, shares how he gained his title and his mind-boggling super powers of speed reading and speed learning. He now wants to teach the world his skills, so in todays episode he shares how others can learn and read quickly just like him - and even tests Sarah. Howard has read over 30,000 books and reveals that just by reading for one hour a day, you can read a book every few days. That translates into 100 new business skills every year. With that kind of information, you can learn more about your industry, start a new business or teach others what you learn - the sky really is the limit. Want to learn how? Howard gives us his top three tips to increase speed learning, which includes reading faster, improving comprehension and doing memory drills. He practices on Sarah, and see how suddenly she’s able to recall an entire list of objects! These skills are immensely useful when it comes to business. Howard identifies five main pillars to reading a business book efficiently, and how his method got students to pass CLEP test with just one week of studying. You may earn a superpower just by listening to this episode…! In this episode we discuss: [1.26] How Howard became the World's Fastest Reader [6.00] Why we read slowly [9.20] Top 3 tips to increase speed learning [20.58] learn quicker, 5 components to reading business books [28.10] Why comprehension is so important Resources and links mentioned: Berg Learning Coupon: LISTENER10

S2 E90 · Mon, November 18, 2019

Competing with Amazon

Today you are in for a great discussion! Irina Rosca is here as guest host and she is back to interview an old friend, Graham from BorderBuddy! Graham and Irina chat about what’s happening to the retail industry, some interesting trends they are noticing and how Amazon is altering supply chain. One of the trends that Graham watches closely is bankruptcies like Forever 21, Doomsayers are saying that a combination of Amazon and a change in consumer habits means retailers are at high risk of closing down. Graham takes a look at bankruptcies to see how they are affecting the supply chain industry, it is hard for service providers to take a hit like that so we all have a responsibility to each other to do what we can to stay competitive. We’re living in a busy world, where time is of the essence, so if your product is not sold online, bye bye. Retailers are still catching up, which is difficult when Amazon owns every part of the supply chain process and offers same day delivery. But Graham isn’t so pessimistic. Although retailers are closing down, consumers are still buying. Sales aren’t changing, they are simply moving - people are buying products somewhere else. Retail is not for the faint of heart. Graham’s advice to retailers is to keep control of manufacturing and marketing. Start with your customer and work your way backwards, and make sure you control as much of your product as possible. At the end of the day, there are tons of people who benefit from store closures, and you could be one of them. In this episode we discuss: [0.56] What’s happening to retail [3.02] Trends in the market [10.14] How to compete with Amazon [25.59] Why consumer habits are changing [34.14] Advice to retailers Resources and links mentioned: Border Buddy Lulu Lemon

S2 E89 · Mon, November 11, 2019

David vs Goliath and they all won!

If you havent heard of Ashcroft Terminal, you will not forget them after today's interview. They are changing the game for inland ports everywhere and upping the bar to where you will want to get to know them. Kleo Landucci, changemaker and Chief Commercial & Corporate Affars officer of Ashcroft Terminal show us how they are a company that provides transportation logistics in a unique geographical position: it’s an inland port at a junction of the CP and CN rail lines in Western Canada. Kleo’s father had a vision to turn a specific piece of land into a container business in 1999, and Kleo joined in 2004 from the financial sector. The last 2 years have been very active for Ashcroft Terminal: they have taken on a Giant and turned it into a solid partnership and joint venture. They recently sold 60% of their company to PSA International, The largest Port operator that shipped 81 million containers in 2018 and will help establish Ashcroft as a big player in this space. Planning for 2020? Consider what an inland port can do for you and how it can positively impact your business. First of all, rail traffic is much more efficient than truck traffic, both in time and cost. Second of all, railroads could be part of Canada’s climate change solution. 300 trucks on the road equates to one train - this drastically decreases carbon emissions.Third of all, it’s very likely that future generations of supply chain will need to include railroads in their company strategies, listen to the full episode to find out more and why Ashcroft is uniquely positioned to offer many shippers the chance to ‘jump ship’ to railroads. In this episode we discuss: [1.04] David vs Goliath, the story behind the partnership [4.38] The little inland port that could [13.46] Kleo’s touch [15.25] How inland ports impact supply chain [28.05] rail vs truck, consider the consequences Resources and links mentioned: Ashcroft Terminal PSA International

S2 E88 · Mon, November 04, 2019

Women in Supply Chain, Nicole Vernkidt

THE WISC SERIES IS BROUGHT TO YOU BY HULFT Nicole is back! In today’s episode Sarah chats with Nicole Vernkidt who was originally on the show back in season 1. Nicole own theomx.com and is changing the face of procurement with her experience in both manufacturing and supply chain. Nicole grew up in a family business, and was exposed to a business environment from a very young age. As a young woman in business and a start up looking for investment, Nicole was faced with certain challenges such as dealing with a credibility gap and not being able to relate so much to older, male investors. But as she says herself, when you decide to do things differently and expose yourself to the business world, you’ll face challenges one way or another. She also admits that there have been some advantages to being a woman, and that at the end of the day the most important is that gut feeling that you’re doing what you know you’re meant to be doing. To all supply chain leaders, Nicole says make sure to get involved ahead of time. Supply chain now needs to be part of strategic decisions and needs to be there to be able to secure innovative resources and partners. This means understanding the most up to date technologies and being able to bring creativity to the forefront of decision making. Technology will always be a part of the solution, so make sure you prioritize learning the basics. In this episode we discuss: [5.24] From manufacturing to procurement [15.12] Lets get out of our own way! [23.38] Give us the highlights [28.35] Just do it, but practice first [30.49] Pay attention leaders Resources and links mentioned: https://theomx.com/

S2 E87 · Mon, October 28, 2019

Are you getting the most out of your returns?

In today’s episode Sarah talks with Rob from Inmar, a company that started in the coupon industry and is now fully immersed into helping companies with their supply chains. What in particular do they focus on? Making your e-commerce return process smooth with reverse logistics. The main challenge when it comes to handling returns is driving friction out of the process - processing returns is costly, time-consuming and a negative experience quickly builds a bad reputation for the company. Using reverse logistics, Inmar manages the return process for the company, including inventory control, managing consumer credit and offering top customer service. Customers want different options when returning an item, and interconnecting every single aspect of the chain is the only way to provide a seamless experience. Inmar handles returns by offering clients their software, micro-warehousing services and leveraging their network. As a result, companies are saving millions, reducing waste and getting a chance to get closer to their customers through a process that helps them stand out from competitors. In this episode we discuss: [3.04 What is reverse logistics [6.50] The challenges when handling returns [10.56] Managing consumer versus wholesale returns [17.23] The potential ROI of returns [23.09] Why Inmar? Resources and links mentioned: Inmar

S2 E86 · Mon, October 21, 2019

What sets OOCL Logistics Apart?

In today’s episode Sarah catches up with David Croft from OOCL Logistics, a logistics services company who's success has be defined by their customer experience and holistic approach to supply chain. Headquartered in Hong Kong, they now have 100 offices in over 40 countries, and have been working in supply chain since 1975. What makes them different from other supply chain providers? They believe they’re more than just a freight forwarder; they focus mostly on customized solutions with cutting edge information technology. OOCL Logistics don’t consider themselves just a provider, they call themselves an ‘extension of our customer’, and take on the role of a partner in every activity they undertake. This customer-centric mindset is what made OOCL Logistics one of the best known freight forwarders in the global market, and a leader in innovation. But they’re not stopping there: soon they will be providing customers with visual graphics on analytics, data and supply chain insights. They’re also working on artificial intelligence, environmental sustainability as well as contingency planning for risk assessments. The information technology revolution will soon be taking place and OOCL is making sure they’re staying on top for their entire network. In this episode we discuss: [4.36] The OOCL Logistics story [8.45] Are they just a Forwarder? [13.15]  supply chain insights [23.54} A real life example [30.31] Future strategies for OOCL Logistics Resources and links mentioned: OOCL Logistics Podium Technology

S2 E85 · Mon, October 14, 2019

Why VC's are getting excited about RPA

In today’s episode Sarah talks to Matt from RPA Labs, a robot process automation company that automates repetitive manual tasks with bots and software. At a recent conference, VC's mentioned how RPA is the next frontier technology, so we are excited to get an opportunity to discuss what exactly is getting them so excited! What is the difference between RPA and AI? Matt puts it adequately: AI is a collection of different tech such as machine learning and OCR, and RPA is itself part of AI. How does RPA Labs implement this when helping businesses? They have 3 main applications: document, conversation and workflow. For example, instead of manually replying to customers and keying in data, RPA Labs offers intelligent bots that read messages and can answer simple customer queries. Their solution is pretty groundbreaking because contrary to other software providers, RPA Labs does not require signing into portals or hiring new developers. They call themselves ‘system agnostic’ and provide tech that sits on top of a company's email or website. This means no more time wasted answering basic queries, keying in data or even categorizing emails from documents; RPA Labs can do it all for you. If you want to stay competitive in 2025, this is the kind of technology that will be an absolute necessity. In this episode we discuss: [0.36] How Matt got involved with RPA Labs [9.16] The difference between RPA and AI [12.07] 3 main applications to move you into the future [17.52} Why VC's are getting excited [24.01] Why portals are an outdated solution Resources and links mentioned: RPA Labs

S2 E84 · Mon, October 07, 2019

Women in Supply Chain, Lori Harner

In today’s episode Sarah talks to Lori, a senior executive at JDA, Lori has worked in supply chain for 8 years in various different roles and her largest challenge has been keeping up with the very fast development of technology - something she believes is key for future generations to educate themselves on. Lori manages her team remotely, and focuses on having a healthy work life balance, being able to prioritize effectively and taking on the right risks. Her advice to other women in the industry? Make sure you’re doing something you like doing and make sure to learn about innovation, tech and machine learning. She also emphasizes on the importance of having the right mentors and leaders. For those who are just getting started in supply chain, Lori says it’s important to know your framework and your passion. Internships are great to try out a career; if you realize that you’re doing something you don’t like, don’t be afraid to move on and try something new. Tech is going to be a core part of supply chain and business in the future, so she believes it’s important to make sure to learn a little bit about innovation, technology and AI! In this episode we discuss: [3.21] Lori’s past career challenges [7.49] How to prioritize [17.32] The importance of mentorship [23.03} Advice for women in the industry [35.53] Advice for those fresh out of college Resources and links mentioned: JDA   Stay Connected with the Podcast: Find us at Let’s Talk Supply Chain

S2 E83 · Mon, September 30, 2019

Cost Efficiency vs Customer Experience

In today’s episode we chat to Niklas, founder of Centiro Solutions, a cloud based software company that delivers end to end delivery management capabilities. They’ve been following a SAAS business model since 2002 and pride themselves on being highly flexible and delivering great customer value when it comes to technology.  Niklas started Centiro for a simple reason: he couldn’t find what he wanted in the market. By founding his company, he was solving a problem for himself as well as the market. This worked out pretty well as Centiro is now operating in 125 countries and has over 300 employees. The reason? They look at things globally, not just in one country. When it comes to supply chain, everything is linked together, and Centiro is right at the heart of it, labeling themselves as a ‘connector’. Niklas argues that helping companies go digital has huge benefits. It alleviates pressure on IT departments and it’s much more cost effective on customer service. But cost efficiency alone is not a sustainable advantage - supply chain is. By focusing on efficient collaboration in supply chain, a company has a much higher chance of beating its competitors. And Centiro focuses on helping businesses do exactly that. Niklas and Centiro also has a unique view on their teams, they look at individuals whollistically and ensure all their passions come alive in their jobs.  In this episode we discuss: [1.04] What Centiro does [8.51] Centiro’s business model [11.15] The benefits of digitizing business [20.31} Why supply chain offers a competitive advantage [39.31] Centiro’s talent acquisition and retention strategy Resources and links mentioned: Centiro Solutions

Bonus · Sun, September 29, 2019

Logtech Exclusive! We ran from Blockchain...

In this second exclusive from Logtech 2019, Chris Co-Founder of Slync.io joins me to tell us why they started on a path to blockchain and then ran the other way, why? well listen to find out more!

S2 E82 · Mon, September 23, 2019

A new voice in supply chain

In today’s episode we chat with Kevin, CMO of Symphony RetailAI, a leading AI company that provides tech solutions for FMCG retailers and CPG manufacturers. The platform helps retailers maximize profitable revenue growth with a highly advanced AI-enabled solutions that spans the entire retail value chain.  One of their solutions revolves around customer behavior. For example, when the price of something goes up, customers don’t stop eating, they simply choose to eat something else. What else will they eat? Will they go to a different grocery store? How will this choice affect the rest of the items in the store? By putting the right systems in place, it’s much easier to understand cause and effect, customer personalization and effective promotions.   Symphony RetailAI recently launched CINDE, an AI personal decision coach that analyses data and delivers invaluable insights. What’s the fastest growing category in my store? What do I need to change this month to increase sales? What can I cut to increase profits? CINDE has the answers - you’ll be having conversations including growth strategies, insights into underperforming promotions and new opportunities. Every retailer’s best friend! In this episode we discuss: [2.38] Symphony Retail’s AI solution [7.21] The importance of understanding the marketplace [19.27] The role of customer personalization [22.24] A real life example of customer intelligence [30.46] Cinde, a personal decision coach Resources and links mentioned: Symphony Retail AI Meet CINDE

Bonus · Sun, September 22, 2019

Your first exclusive from Logtech! Your Blockchain questions answered!

A few months ago I posed the question to the community "What are your biggest questions about blockchain" and you sent me your questions! Recently at Logtech 2019 in Las Vegas I caught up with some of the thought leaders in supply chain tech to answer your questions about blockchain, they warn us about the security and tell us why they pivot their business to avoid this technology. This is the first of two exclusives, join me as I speak to Brian Glick of Chain.io

S2 E81 · Mon, September 16, 2019

Get your workforce engaged!

In today’s episode Kelli Paull, Vice President of Success at Shyft joins Sarah to talk about the app that is revolutionizing the supply chain workforce. Shyft is a mobile solution for hourly workers that finally allows shift workers to be in control of their schedule. Anyone working in warehouses knows that managers and employees waste a lot of time allocating shifts, finding replacements and organizing teams. Shyft puts all the updates and communication you need in one app. Lets put it into context, a typical shift worker no longer needs to physically enter the warehouse, find a manager, ask about their shift just to be told they are not needed,  A quick tap on their phone will allow them to be on top of their schedule, notify managers if something happens and communicate with other workers which to 95% of employees It’s pretty much a dream come true. The benefits of Shyft have snowballed into some pretty amazing perks: a lot more time and freedom for employees, higher employee retention, better communication and a chance to form a community. Another bonus: data. Companies track everything in the Shyft app, which allows them to notice patterns between users and highly optimize the supply chain process. The future of warehouse work is flexibility, and Shyft is right at the forefront! In this episode we discuss: [0.52] Top three workforce challenges Shyft helps overcome [5.39] Shift workers are important to supply chain [16.05] The challenges employers face with employee retention [23.32] What a 95% employee satisfaction rate means to your company [35.00] The future of shift work Resources and links mentioned: Shyft

S2 E80 · Mon, September 09, 2019

Tech Success, Who should be on your team?

In today’s episode Curt, CEO of Open Sky Group joins Sarah on Lets Talk to share how they help companies implement technology appropriately. With his experience in supply chain, Curt has some very interesting insights on the supply chain industry and company culture which he talks about in this episode. We all know majority of companies struggle with data and that it is a huge part of conversations in the industry today. Data is a challenge in itself, and Curt shows us how Open Sky Group helps companies manage their data effectively by understanding what they need and making sure they have the right data in the right field. Another thing Open Sky Group seems to have cracked: company culture. They’ve won some of the most prestigious awards in the industry, and they’re recognized as a leader in supply chain. Curt explains that the reason is simple: they care. They care about the company brand and reputation. They care about their employees. They’ve adopted the Agile Project Methodology and aim to do ‘more with less’. They pride themselves on being honest, transparent and open, even if their customers have no idea what they’re doing. Open Sky Group is living in 2030 while we’re still here in 2019! In this episode we discuss: [0.48] Open Sky Group’s core mission [5.15] The role of data in supply chain [11.29] What sets Open Sky Group apart and who you need on your team [17.57] Using the agile method [26.55] What the future looks like Resources and links mentioned: Open Sky Group

S2 E79 · Mon, September 02, 2019

Women in Supply Chain, Maritime Edition

Today’s episode is extra special as we chat with Ally Cedeno, not only does Holly Qualman join us as guest host but we are also celebrating the Women in Maritime everywhere!! Ally is one of the few women working in the maritime industry and has been working in the maritime industry for over 10 years.  Her main challenge has been working in an industry where women make up only 2%. The biggest issue? Understanding the importance of being herself, and not ‘acting like the guys’. She’s learnt how to show up as herself, with her own talents and without trying to please everyone. She’s also had the experience of working on a ship full of women (10 women out of 250 people is a lot!), and this encouraged her to push for more camaraderie and diversity in the workplace. Since then, Ally has founded Women Offshore, an organization for women in the maritime industry to come together and play a part in increasing diversity. She’s working hard on the education barrier, not only to empower women in the industry, but also to provide opportunities for women outside of the maritime world. Her mission is to get the word out and spread the knowledge and data effectively.  In this episode we discuss: [2.31] The risks Ally took early on in her career [5.00] The challenges of being a woman in the maritime industry [9.50] The importance of driving diversity [13.48] How she’s working on the education barrier [16.56] How to get the next generation excited SPONSORED BY HULFT: Why are we supporting a women in SC episode: The supply chain industry is growing dynamically and yet, women still only fill 15% of top-level supply chain positions ( Gartner report ) HULFT believes that gender equality and diversity is critical of an inclusive workforce – we’re committed to making a difference where we can. About HULFT HULFT provides a single global platform that allows IT to find, secure, transform and move information at scale. HULFT's seasoned data logistics consultants uncover hidden pain points, automate tedious manual operations, and streamline data flow worldwide. For 25 years, HULFT has helped more than 10,000 customers automate, orchestrate and accelerate their global data logistics, making it easier o

S2 E78 · Mon, August 26, 2019

What is your personal impact on supply chain?

In today’s episode we chat with Charles Brewer, all the way from Singapore! Charles is a supply chain expert, leader and since he’s worked in the industry for over 34 years we thought who better to answer this hot topic brought to us by the listeners. You will hear from our listeners about their challenges in working in a collaborative environment with supply chain teams and Charles will share with us his insights and amazing stories of how we need to change the narrative to bring together collaboration. So where does one start with all this? Charles gives us some helpful tips and it all starts with the leadership. Good leadership behavior trickles down and will mirror a collective approach within the team. Make sure all employees understand what every department does, and the importance of every individual’s efforts. He gives us another nifty tip: get every department to focus on the impact they have on the customer, and the role that supply chain has in the business. From his experience working with great project managers, Charles tells us that it’s important that both departments and individuals find common ground. Instead of thinking of all the work you have to do next time you go into the office, why not go over to your co-worker in the next department over and shake their hand? Find out about their job, get to know them and figure out what makes them tick. A great first step towards building that collaborative environment we all strive for! In this episode we discuss: [2.15] The history of supply chain and where it is now [4.13] The departments that feed into supply chain [11.28] How to align departments [18.23] Creating a collaborative environment [32.13] What you can do as an individual

S2 E77 · Mon, August 19, 2019

What is in your branded promotional products?

Lets looks at our promotional products differently.... In this episode Sarah speaks with Tim Brown, executive director of QCA, the association responsible for holding this 24 billion dollar industry accountable. All those pens, tote bags and stickers you hand out at trade shows? That is the industry we are talking about, promotional products. They are a core part of brand awareness and business today but what do you know about those your purchase and hand out?… If your company accidentally chooses a promotional goods supplier that does not meet regulations, hurts someone or has connections with slave labour, the impact on your brand can be devastating! How can you make sure you source your promotional products come from an ethical supplier? Meet QCA, an accreditor that offers a program certifying promotional goods companies to make sure they meet regulations, are environmentally friendly and keep your brand safe. QCA offers you an opportunity to be proactive with your brand and only connect with companies that are aligned with your mission and values. Tim gives us some tips when it comes to choosing a supplier; ask them if they have a documented compliance program, a code of conduct and whether they source from overseas. At the moment, fewer than 1% of promotional products companies are accredited. The process is thorough and demanding - but in return your brand is guaranteed to be protected! In this episode we discuss: [1.58] Why promotional goods creates the most impact to your brand [8.03] 3 things to ask your promotional products supplier [14.50] What are we working with? [21.00] How to get involved [27.53] less waste, Promotional products becoming more sustainable Resources and links mentioned: QCA

S2 E76 · Mon, August 12, 2019

Emmy Award Winner! From Ice to Shipchain

In today’s episode Sarah talks to Brandon Adams, an Emmy Award Winning TV producer and supply chain advisor who started his career shipping ice in the family business. After realizing he didn’t want to sell ice for the rest of his life, he became a TV show producer and motivational speaker plus he is also on the board of advisors for one of the newest supply chain disruptors, ShipChain. Brandon had to deal with some unique obstacles when managing his ice supply chain - but this is what gave him all the experience and expertise that got him on the board of ShipChain, a company that makes shipping logistics simple. They solve the problem of human error through tracking and tracing systems. He explains that the supply chain industry is more than ready for ShipChain and will make the industry much more efficient. As an entrepreneur, Brandon advises other entrepreneurs to always pay attention to the little things. Smaller problems can quickly become bigger ones. He also recommends finding people who will support you no matter what. As more disrupting technologies come to the market, he emphasizes how important it is to be able to adapt quickly and get out of your comfort zone. In this episode we discuss: [1.04] How Brandon got started in supply chain [5.09] The obstacles that come with managing an ice business [12.43] Working as an advisor for ShipChain [20.31] Advice for entrepreneurs in the supply chain industry [23.01] What is next for Brandon Resources and links mentioned: Brandon’s TV Show: Success in Your City ShipChain

S2 E75 · Mon, August 05, 2019

Women in Supply Chain Pt 21, Pauline Caballero

In today’s episode we talk to Pauline Caballero, a startup founder who started out in the supply chain industry. Like many others, Pauline stumbled into the supply chain industry by accident and decided to stay. But she did find it challenging to move up the ranks as a woman, and combined with stress, a lot of travelling and a young family she decided to leave the industry and found her own yoga studio along with her business partner. Pauline turned to yoga and meditation to work on her mental health and help her cope with her day job. This led to her founding a yoga studio which offered classes for those with very busy schedules. Her supply chain skills came in useful when managing her startup; she knew how to create something scalable, the importance of starting from the bottom and which systems she had to put in place for business success. Her startup is now thriving and now has grown to 10 yoga studios across Ontario. The supply chain industry needs a shift away from tradition. Pauline is now back in supply chain helping out other companies improve their culture and leadership strategies. She believes that there are a lot of roles in the supply chain that still need fulfilling, and she knows both companies and customers are hungry for an innovation shift. For this reason she believes that companies with more collaboration and innovation will be the ones who stand out and succeed in the next 5 years. In this episode we discuss: [1.20] Pauline’s journey in supply chain [7.25] Building a yoga studio startup  [12.00] Returning to supply chain with a focus on mental health [15.14] Why the supply chain industry needs a shift [20.20] Decision fatigue [24.13]The main challenges for the industry  Resources and links mentioned: Pauline on LinkedIn

S2 E74 · Mon, July 29, 2019

Break Through the Noise, Audrey meets Graham

GET READY!! In this episode Audrey Ross, Co-host on The Trade Squad  is our GUEST HOST! Our Resident Industry Expert, Graham Robins of BorderBuddy was happy to change things up a bit and have a conversation with Audrey full of fun, value and breaking through the noise. In this episode you will hear about why its important to negotiate a raise and how Graham is working on instilling a culture where people feel comfortable asking for a raise so they feel valued and appreciated. Then we also talk about how the best learnings come from other people’s mistakes, and why it’s how you handle the mistake, not the mistake itself that makes a difference. Most times, the customer just wants to be heard and recognized, and thats where we get in trouble by coming up with excuses that doesnt solve the problem.  We hear Graham’s take on crypto and Facebook’s new Libra coin, then he takes us on a journey around KPI's. After reading Bernie Smith’s book. he has come to realize that KPI's help people easily track their performance and link it to the overall company strategy.  Lastly, because Audrey is a shipper and Graham a customs broker we could not let this match up end without discussing the impending trade wars, and why at the end of the day it’s the customer that ends up paying for extra tariffs. Complicated Canadian regulations also means a lack of innovation and competition, however Audrey and Graham agree that this allows a certain trust in the government that other countries do not have. In this episode we discuss: [2.12] Why it’s important to ask for a raise [7.50] We should share more of our mistakes [16.10] Libra and the future of crypto [21.50] Taking KPIs to the next level [27.48] How the trade wars affect the customer   Resources and links mentioned: BorderBuddy Book: KPI Checklists Book: <a href= "https://www.amazon.com/Best-Service-No-Liberate-Customers/dp/0470189088/ref=sr_1_1?crid=3ILVZWNN7J96K&keywords=the+best+service+is+no+service&qid=1563866006&s=gateway&sprefix=the+best+service+i%2Caps%2C366&sr=8-1" data-cke-saved-href= "https://www.amazon.com/Best-Service-No-Liberate-Cust

S2 E73 · Mon, July 22, 2019

Why I'm Obssesed with Coconuts

In this episode I talk to Michiel, the founder and CTO of Coco Pallet, a company that produces pallets from used coconuts in Asia and Latin America. Michiel came up with the concept when he realized there was a problem concerning the huge amount of waste of wood that goes into producing pallets. Coco Pallet's vision is to ship 400 million pallets per year, and their plan is to build 5 factories by 2022 to help with that goal.  Coco Pallet offers a lot of benefits to the different entities in the supply chain industry. The coconut pallets are single use and one way, and they follow compliance for export regulations. They are mostly used for dry products such as books. The coconuts are bought from farmiculture waste. Since the coconuts have no value for the farmers, the coconuts are extremely cheap to buy, which in turn makes coco pallets cheaper than the wooden alternative. Coco Pallet uses in house glue and their own tools to build the pallets, making them 100% biodegradable and therefore allowing farmers to use the pallets to improve soil quality.  Coco Pallet is part of a circular economy; they solve several problems at once and leave no waste. Farmers are provided with an extra income, importers get to lower their CO2 consumption and don’t have to pay extra fees for wood, and best of all, fewer trees are cut down. In fact, Michiel says that every factory they build saves 500,000 trees per year. Their success has led them to build a large factory in the Philippines and they will be opening 4 to 5 more factories in Asia in the next few years. Their ethical and profitable business model means there is a huge opportunity for impact investment. In this episode we discuss: [2.00] How Michiel found a way to make pallets out of coconuts [8.33] The benefits of using coconut pallets [14.19] How Coco Pallet created a circular economy [19.35] What products can be shipped on Coco Pallet [29.58] Their future and how to get involved Resources and links mentioned: Coco Pallet

S2 E72 · Mon, July 15, 2019

The Future is bright in Intermodal with IANA

In this episode, I talk to Tom Williams, Group Vice President, Consumer Products at BNSF Railway and Dr. Noel Hacegaba, COO of the Port of Long Beach, both board members of the Intermodal Association of North America. They each have many years of experience working in the intermodal industry. Both Tom and Noel agree that the major challenge of the supply chain industry is the increasing sophistication that comes with working with different industry partners and shipping lines. As disruption meets innovation, customer expectations are also changing, their demands shifting from brick and mortar to more demanding e-commerce. Customers expect supply chain companies to make delivery processes fast, reliable and safe, which means increasing the efficiency of all coordinated shipments. IANA helps find solutions by bringing together industry leaders and placing education initiatives for everyone working with these logistics. This fall is the IANA Expo event, a must-attend event for anyone working in the supply chain industry. It’s the largest gathering of supply chain leaders and stakeholders, including attendees such as Bill Strauss, Jeff Heller and companies such as Armstrong & Associates and SeaIntelligence Consulting. This is a great networking opportunity with around 1,800 expected attendees, over 125 exhibitors and more than 8 hours of exhibit time. IANA Expo is especially valuable thanks to the education sessions included in the schedule. Discussions on the future of supply chain, finding streamlined solutions and answering the big questions will take place during those several days. For those interested in helping shape the industry they work for, IANA is an event you definitely need to mark on your calendar! In this episode we discuss: The major challenges of the supply chain industry The importance of coordinating shipments across entities The IANA Expo event Why it is a must-attend event The key speakers and how you can make the most of it The benefits of being an Iana member What the future holds for Intermodal Resources and links mentioned: Iana Expo NSF International <li style="font-wei

S2 E71 · Mon, July 08, 2019

Panama, the hidden gem of logistics

In this episode we talk to Demo, a Supply Chain Business Strategist at Logistics Services Panama. Demo lives in Panama, a country that has been a logistics hub for over 500 years and is a ‘one size fits all’ solution for global supply chains.  Panama is a unique logistics hub because of its logistics assets. It has the Panama canal, allowing ships from all over the world to gain access. Panama also has a world class port system with 4 ports being developed, essentially supporting both the Pacific and Atlantic ocean. Panama has the biggest free trade zone in the southern hemisphere and charges no tax on export or on sale. This means huge savings in time and cost for businesses doing trade in that area. As Demo says, the logistics are much more efficient; what would take several weeks in Miami, takes 4 days in Panama.  Doing business in Panama has some great advantages, as the country serves up to 30 countries and manages complex markets consisting of over 600 million people. Although Demo works mostly with big companies, he explains that Panama also has opportunities for SMEs thanks to its free trade zone airport and higher flexibility. The Supply Chain Forum happening in August is an excellent place to meet people who have experience doing trade in Panama - from SMEs to large corporations, everyone is welcome! In this episode we discuss: Demo’s journey in the supply chain industry The history of Panama as a logistics hub Panama’s logistics assets Panama’s free trade zone compared to Miami’s The kind of companies working in Panama Attending the Supply Chain Forum Resources and links mentioned: Company website: Logistics Services Panama Supply Chain Forum Conference

S2 E70 · Mon, July 01, 2019

Women in Supply Chain Part 20 - Kathy Fulton

WISC Series Sponsored by HULFT Welcome back Lets Talk listeners! Providing Disaster Relief Assistance Through Logistics In this episode we talk to Kathy, executive director of the American Logistics Aid Network, an organization that provides supply chain assistance to disaster relief organizations and other non-profits. Kathy has worked in the supply chain and IT industry for 20 years and joined ALAN in 2010 when she took an interest in supply chain and emergency management, and started working on efficient coordination of logistics activities during disasters. The logistics industry is instrumental to disaster relief - over 60% of spending goes into logistics. Making sure people have shelter, food and water is much more complicated than it seems. Logistics experts can provide their expertise and knowledge in order to do good, and this in turn can save a huge amount of money; Kathy uses an example where an NGO saved over a quarter of a million dollars just from 15 hours of work from a logistics expert. The most inspiring part of Kathy’s journey has been the opportunity to see the good that companies do during disaster. Disasters are happening all the time, and although this is painful to experience, peoples’ desire to do good and be a part of something positive stands out. Anyone who works in the supply chain and logistics industry has a huge opportunity to save lives and make an impact, just by offering expertise. Kathy hopes to keep serving ALAN and provide better tools for businesses and NGOs to collaborate during disasters. In this episode we discuss:   Kathy’s journey to success The American Logistics Aid Network Why the logistics industry is so instrumental to disaster relief Advice as a woman working in the supply chain industry How to get involved with disaster relief The most important piece of advice for the next generation What is next for Kathy and ALAN Aid Resources and links mentioned: American Logistics Aid Network (ALAN Aid)  

S2 E70 · Mon, June 24, 2019

Supply Chain Performance Simplified

Welcome back Lets Talk listeners! Pain Points defined: A pain point is a specific problem that prospective customers of your business are experiencing. In other words, you can think of pain points as problems, plain and simple. Like any problem, customer pain points are as diverse and varied as your prospective customers themselves. Today, Hugo Fuentes Diaz, Partner at The OWL Solutions joins me on the show to talk about how to identify your supply chain pain points and the next steps on what to do next to simplify your supply chain performance. In this episode, Hugo and I will talk about how OWL solutions came about, how they help organizations to simplify their supply chain performance, why cross functional metrics are important to supply chain, most common pain points, how to empower your teams to focus and execute once the challenges have been identified and the results that you should expect. In this episode we discuss: Companies’ common pitfalls Finding cross functional metrics The main supply chain pain points Why it’s hard to understand the what and why of an organisation Using focus and execution at OWL A real life customer example and overall ROI The future of OWL Solutions

Bonus · Sun, June 23, 2019

EXCLUSIVE! Interiew with Marie Chantal Savoy, VP Logistec

I recently caught up with Marie-Chantal Savoy, VP Strategy and Communications at Logistec at the JOC Canada Trade Conference. Marie is very passionate about the industry, about her company as well as the topic of diversity and talent. Listen in for my exclusive interview with Marie...

S2 E68 · Mon, June 17, 2019

What sets one provider apart from the rest?

Welcome back Lets Talk Listeners! When I worked for a 3PL selling logistics services (ocean freight, air freight, customs, warehousing, cross dock and some trucking) the biggest question I would get from potential clients was "What makes you different from the other service providers?" Only 5 years ago, freight forwarders were struggling to figure that out and what that would like moving forward. Today, I am speaking with John Cheringal, CEO of Axis Int'l and from what it looks like they have figured out what sets them apart from the rest of the pack which has not been an easy task. In this episode, John joins to me to talk about what challenges are service providers facing the industry, what sets them apart from their competition, why their strategy works, how they partner with their customers for success, a typical ROI their customers can expect from working with them. Plus John lets us in on what keeps him up at night as the owner of a logistics company and how their future includes reducing their carbon footprint. In this episode we discuss: The mission statement of Axis International Challenges for service providers The strategic decision making process Axis’ competitive advantage Creating a collaborative environment The ROI and benefits for the client The future of Axis International Resources and links mentioned: Axis International Stay Connected with the Podcast Find us at Let’s Talk Supply Chain

Bonus · Mon, June 17, 2019

EXCLUSIVE! with Grace Liang President of OOCL Canada

I recently caught up with Grace after our panel at the JOC Canada Trade conference in Toronto about diversity and the future of the workforce. Here is what Grace had to say....

S2 E67 · Sun, June 09, 2019

AI is closer than you think with CEO of Algo

Welcome back Lets Talk Listeners! Artificial intelligence  ( AI ) is an area of computer science that emphasizes the creation of  intelligent machines that work and react like humans. Some of the activities computers with  artificial intelligence  are designed for include: Speech recognition. Recently voted one of the 20 most innovative companies to watch in 2019, Algo is here to make sure you are ready for the AI revolution that is coming to a business near you. ARE YOU READY? In this episode, Amjad Hussain, CEO of Algo joins to me to talk about how they got started and why they are working with companies to help them get ready for the AI revolution. He will walk us through a real life example of how his clients are benefiting from working with Algo, what you should expect when introducing AI, how they set themselves apart from their competitors and finally Amjad gives us his half crazy intuitive prediction for the next 5 years of supply chain. Questions I Ask: Why don’t you tell us about Algo? Where did you start? What do you do? [0:34] Why don’t you tell us a little bit about the companies or kinds of companies that you are working with now or that you want to work with. [4:44] Can you pinpoint maybe one customer you have worked with and how exactly have they used Algo and what did it do for their business? [10:26] How do you differentiate yourself? What’s different about Algo compared to other competitors in the market? [19:32] What is your half- crazy, intuitive prediction for the next five years in supply chain? [25:17] What’s next for Algo? [30:31] In This Episode, You Will Learn: Algo, what they do and who their team is. [1:00] Algo is a vertical software solution. [4:58] Who Algo works with. [5:05] Creating value [8:30] Allocation accuracy. [12:20] What makes Algo stand out? [20:00] The future of supply chain. [26:02]

Bonus · Sun, June 09, 2019

EXCLUSIVE! live interview with CEO of Terracycle

For Subscribers only! I recently caught up with Tom Szaky, CEO of Terracyle at the SCMA National Conference in Montreal! He joined me to talk about how we can re-think waste in our supply chains and use circular supply chain in helping to reduce waste without massive corporate change. Plus, with such a complex supply chain Tom also talks about their biggest supply chain challenges and how they maintain consistency of their inbound supply chain with so many moving parts. Join me for this exclusive interview and for more information about Terracycle and their global impact, visit them at https://www.terracycle.com/en-US/

S2 E66 · Mon, June 03, 2019

Women in Supply Chain Part 19 - Brenda Santoro

Welcome back Lets Talk listeners! Everyone's journey is different and as we have seen from this series the path is never straight. Brenda says that being yourself, collaboration and stop labeling are all things to consider on your journey to success. In this episode, Brenda Santoro Head of Global Trade at Silicon Valley Bank joins me in my women in supply chain series to talk about what her career has meant to her and why she loves what she does. Brenda shares her story, the exciting things she is working on, real life examples of challenges she has faced and overcome plus so much more, including her advice to start ups in supply chain and what the #1 thing is that women should do in their career. Questions I Ask: Tell me about your journey. What did you want to be when you grew up? [0:47] What have you done? [2:07] What are the exciting things you encounter on a daily basis? [5:28] Do you work with mostly startups, mid-size or enterprise companies? [8:15] What challenges have you faced as a woman and how did you overcome them? [11:15] I want to get advice for someone who is looking to change industries or start in the startup space. What advice would you give them? [18:50] What do you think about diversity? What do you think we should get better at? [24:20] What’s next for Brenda? [28:50] In This Episode, You Will Learn: How Brenda ended up at SVB. [2:26] Supporting the innovation economy. [8:00] What makes SVB special. [10:10] Finding your true and authentic voice. [11:30] Operating in an environment where you are truly you. [15:00] Don’t be afraid to make changes. [15:30] Moving through fear. [15:40] It’s a journey that is uniquely individual. [16:35]

S2 E65 · Mon, May 27, 2019

Digital Freight Disrupted

Welcome Back Listeners! Traditional forwarders will soon have little choice but to go digital and that is what Kontainers is hoping for. They are the dominant player in helping to make digitizing a reality for most forwarders and creating new and innovative ways for everyone to win. In this episode, Graham Parker CEO of Kontainers takes us on a journey of how he got started in the industry building a successful forwarding company that led to the creation of Kontainers. Graham will share how they are helping to digitize the industry and announce some exciting news about a new initiative they are launching to help small to mid sized forwarders. The future of forwarding is in digitization, collaboration, consolidation and marketplaces that will ONLY have room for the digital. You wont want to miss this episode as we take you into the future of the industry. Questions I Ask: Let’s get to know your story. Who are you? [0:36] How did your journey to success lead you to Kontainers? [0:40] What exactly do you do and why did you pick this space to disrupt? [4:25] Who are some of the brands you are working with? [6:49] What has been your biggest challenge and how did you overcome that? [8:45] Why should a company work with Kontainers? [12:09] What advice would you give to other supply chain technology startups? [17:22] What would you tell them? What did you have to tell yourself to push through and get to the point where things were taking off? [19:54] What would you say is your biggest achievement so far? [22:43] What’s next for Kontainers? [24:29] In This Episode, You Will Learn: Graham’s success story. [1:00] How Kontainers got its start. [1:45] The biggest challenge the first year. [2:43] Customer acquisition. [10:02] Acquiring a champion. [11:24] Partnering with the right companies. [14:45] The platform isn’t about us, it’s about them. [21:50]

S2 E64 · Mon, May 20, 2019

Freightwaves, The story behind the brand

Welcome back Let's Talk listeners! If you aren't familiar with FreightWaves you should be, Recently listed on CNBC's 2018 upstart 100 list as the brightest, most intriguing young start ups promising to become one of the great companies of tomorrow, FreightWaves is a company to watch. In less than a year, FreightWaves grew to the second most trafficked news site in all of freight, globally. In this episode, Craig Fuller CEO of FreightWaves joins me to talk about the story behind the brand. Craig's journey started in the family business and as his passion for the industry grew so did his vision for the future. Join me as he tells us the story behind the brand, gives us a glimpse into his journey to success, Craig also predicts the future of supply chain and logistics as well as the reasons behind starting BITA (Blockchain Assoc). Questions I Ask: Who is Freightwaves? How did it get started? [0:26] As a supply chain professional, what does that mean for me exactly? [1:30] Can you run us through what you’re looking at from your website stats? [6:52] Can you tell us more about your journey? [14:01] What are your thoughts on your future of supply chain and logistics? [20:40] Why don’t you tell us what is next for Freightwaves? [25:16] In This Episode, You Will Learn: Information about Freightwaves and their online presence. [0:30] Where to get started. [3:30] Data challenges. [5:10] Investing in supply chain operations. [13:02] Craig’s story. [14:16] The playbook at Freighwaves. [18:40] Block Chain and Transport Alliance. [21:13]  

Bonus · Sun, May 19, 2019

EXCLUSIVE Content for subscribers only!

Hello Listeners! In this EXCLUSIVE Women in Supply Chain episode, I am live at JDA ICON 2019 and I sit down with CMO, Karen Leavitt of Locus Robotics. Her journey in technology since the 70s has recently lead her into supply chain industry and she is excited to help drive innovation in this space. Karen talks about how mentorship and collaboration helps to overcome challenges and creates allies that will help amplify messages and encourage others to find their voice. Karen ends with some advice for the next generation that includes a nugget about career success -  find different perspectives and really look to see how you can incorporate them into your career Enjoy!

S2 E63 · Mon, May 13, 2019

Tariffs, what's the secret?

Welcome back Let's Talk listeners! What is a Tariff? A tariff is a tax imposed by a government on goods and services imported from other countries that serves to increase the price and make imports less desirable, or at least less competitive, versus domestic goods and services. Tariffs are generally introduced as a means of restricting trade from particular countries or reducing the importation of specific types of goods and services. These days there are so many rules and regulations to moving products from country to country and with the US leading the most influential changes we have seen in a long time, many are scrambling to keep up. In this episode, Graham Robins CEO of Borderbuddy and my resident expert is back to talk about this game changing subject rocking industries and the business world right now (right Andy Polk - FDRA?). Graham talks to me about asking the question why, being intentional, some of the biggest mistakes you will make with your tariff database, what your responsibility is and what you can do today to get a handle on costs and compliance. Questions I Ask: What is happening at Borderbuddy since we last spoke? [0:24] How can companies self-audit and find savings when it comes to tariffs? [1:54] Why do we have tariffs? [4:46] What do you think about that (if tariffs are necessary)? [6:38] What are the biggest mistakes importers make with their tariff databases? [11:28] What should a company’s expectations be of working with a customs broker? [18:37] How long does it take to go through 10,000 tariffs? [21:08] What would be the most important thing importers can do today to get a handle on those costs and compliance, etc.? [24:40] What’s next for Borderbuddy? [26:37] In This Episode, You Will Learn: Being confident in your tariff database [2:40] The massive undertaking that takes place when a tariff changes. [3:30] The purpose of tariffs [4:50] <li style="font-weig

S2 E62 · Mon, May 06, 2019

Women in Supply Chain Part 18 - Michelle Devevo

Welcome back Lets Talk listeners! "Go with your gut!" is the mantra Michelle is truly living by, from following her gut to Boston to placing hundreds of hard working supply chain professionals on their career paths. Michelle also loves what she does and encourages everyone to live your passion because it is what drives you, it is what will bring opportunity and help you to live your best life. In this episode I will introduce you to Michelle Devevo, VP of Talent acquisition in Part 18 of my Women in Supply Chain Series. Michelle tells us the story of how she moved to Boston on a whim, how she was recruited for her current position, how she has helped hundreds of supply chain professionals find their way, why employer branding is so important and why Linkedin should be your best friend as an employer and as talent. You will be inspired by this story of passion, instinct and pure will. Questions I Ask: Where did you start? [0:34] What has your journey looked like? [0:34] What do you do now? [0:37] What are your thoughts on the talent shortage? [7:45] Can you tell us why they are crucial to the success of finding supply chain talent? [9:41] What do you think are the additional skills that supply chain professionals should be looking to add to their resume? [10:57] Do you think supply chain professionals are going to need to have  some sort of addition to the resume in the tech side? [13:51] How are companies looking for and finding talent? [14:49] What are some of those solutions [15:15] What challenges have you faced in your career and how have you overcome them? [20:19] Is there another takeaway you think supply chain professionals should take away from this conversations? [24:52] What get you excited and what’s next for Michelle? [26:46] In This Episode, You Will Learn: Michelle’s career story and journey to this point. [1:10] <span

S2 E61 · Mon, April 29, 2019

Optimizing Freight Spend

Welcome back Lets Talk listeners! Traditionally Supply Chain has been viewed as a cost centre because the majority of a business' cost are associated with sourcing, procurement, transportation, distribution and last mile. That view is changing and supply chain professionals are now viewing it as an investment centre but that doesn't mean we stop trying to keep the costs down. How do you do keep the costs in check? Some are diligent internally, some are so cash rich it gets over looked and most keep the company in check by hiring the experts like Spend Management Experts. In this episode, Melissa Runge, VP of analytical solutions takes us on a journey of collaboration, winning together in the spend column, why your company needs to partner with someone like SME and how Spend Management Experts keeps your customer experience in mind and that is what sets them apart from their competition. Questions I Ask: Who is Spend Management Experts and what do you do? [0:34] Why should someone work with a company like Spend Management Experts? [2:10] Can you talk about the companies you are looking to work with? [3:45] How can Spend Management Experts look out for their best interests? [3:45] Is it just small parcel? [6:02] Why don’t you give us a real life example of how you have helped a customer? [7:12] What is cost of service and why does it matter alongside the margins and profitability? [12:19] What would you say is your differentiator? How are you different form your competitors? [16:15] What are your thoughts about the future of logistics and supply chain? [19:00] Give us snapshot into Spend Management Experts. What’s next? [19:00] What are you seeing with that as an impact on freight spend? [20:35] In This Episode, You Will Learn: How Spend Management Experts optimize supply chain costs. [0:55] Challenges Spend Management Experts face. [4:10] Limiting operational dysfunctions and improving customer experience. [4:30] The importance of cost of service. [12:40] Taking a deeper look into clients data and providing visibility. [17:45] The future of supply chain and Spend Management Experts. [19:30]

S2 E60 · Mon, April 22, 2019

Listen up, Start ups!

Welcome back Lets Talk listeners! The industry is bursting with new ideas, new innovation and start ups seem to be popping up everywhere. But, what exactly does it mean to be a supply chain start up? Supply Chain is a Trillion dollar industry, that is complex, intoxicating, fascinating and has been stuck in the traditional. Most can see the need the need for change, some vets are looking to change the way we do business and some newcomers are looking to change the world but what are the key ingredients to finding success as a start up in supply chain. In this episode, Nino Lo Lacono, a tech entrepreneur from Italy is here to talk about creating new and disruptive innovations in supply chain. Nino and I will talk about the challenges of starting a business in supply chain, suggestions of how to navigate, The importance of negotiation and passion, as well as the future of supply chain. Share this episode with other supply chain professionals, your teams and your colleagues! Questions I Ask: Why don’t you tell us about your journey in supply chain? [0:35] How did you get started? [0:35] What have you done in the space? [0:35] What was it like to be a start up in supply chain? [3:50] How did you find fundraising for your project? [5:32] What advice would you give to supply chain startups today? [7:05] Is negotiation a skill we need in supply chain? What are your secrets to a good negotiation? [9:37] Where do you see the use cases for IOT in supply chain or more specifically in last mile delivery? [13:00] Can you talk about how different it is to work in supply chain in Italy vs other parts of the world? [16:06] From a corporate stand point, what did you learn from the supply chain stand point? [18:32] What is your crazy prediction for the future of supply chain? [19:53] What’s your take on block chain? [20:57] What is next for Nino? [21:54] In This Episode, You Will Learn: Providing a memorable experience. [2:15] Mass of emerging technologies. [3:37] Challenges of starting a business in this industry. [4:10] Three main suggestions for startups moving in this field today. [7:20] Showing your passion fearlessly. [11:22] Importance of negotiation and what you can do to be a good negotiator. [9:40] The differences in supply chain around the world. [16:10] The future of supply chain. [20:00]  

S2 E59 · Mon, April 15, 2019

The Trade Squad

Download Episode! Welcome back Lets Talk listeners! What if I told you something BIG was coming to the supply chain community, something that would bring together real people talking about real supply chain topics? Today, I am revealing one of the secret projects I have been working on for my YouTube channel called "The SC, Supply Chain TV". It is a cross between "The View" and "Sportscenter" where we will debate the hot topics in supply chain today. In this episode, you will get to know Audrey Ross and Leah Goold-Haws my co-hosts for the show and then we will be joined by a different guest each episode. We are setting the stage for the first episode due out the end of April and giving you a sneak peak into what to expect from the show! They may also just give us their half crazy, counter-intuitive prediction for what the next 5 years in the industry will look like! Questions I Ask: Leah, why don’t you tell us who you are, what you do and why you want to debate the hot topics with me on The Trade Squad? [0:30] Audrey, why don’t you give us an overview of The Trade Squad and who you are and what you do?[1:29] Why don’t you tell us about your journey? [2:44] What did your path look like, Leah? [5:25] Why do you think it’s so important to have a show like The Trade Squad? [10:00] What do you think are some of the biggest challenges in supply chain today that we should be covering? [14:33] What about supply chain professionals. How can we support the community with a show like this? [18:45] What is your crazy-intuitive, half-mad prediction for the next five years in the industry? [24:05] In This Episode, You Will Learn: A little bit about Leah and Audrey. [0:45] How Audrey got into supply chain and why it’s a passion. [2:56] How Leah got to where she is. [5:39] Supply chain is a critical element when it come

Sun, April 14, 2019

Exclusive Interview with Peder Winther of Panalpina

Hello Listeners! This is the last Exclusive from TPM 2019, in this brief episode I am asking Peder Winther, Global Head of OceanFreight at Panalpina your most pressing questions that you sent to me on Linkedin back in February. Find out what he thinks of Uber Freight and Flexport and how freight forwarders are looking at innovation in the industry. Enjoy!

S2 E58 · Mon, April 08, 2019

Shining the light into the dark corners of supply chain

Welcome back Lets Talk listeners! There are a lot of new innovations and platforms to help you with various supply chain functions but where do you start and how do you find the right one for your team? Mercado Labs is shining light into the dark corners of supply chain, their platform speaks "fluent import"' and has been designed by International trade experts for supply chain professionals and their teams. In this episode, I am speaking to Rob about his new venture called Mercado Labs and we will take you on a journey of leading innovation, bringing sourcing, procurement and logistics together in a collaborative environment and what you should consider when looking to partner with a new innovative platform like Mercado Labs. Find out more about how to find the right solution and platform for your organization. Questions I Ask: Why don’t you tell us about Mercado Labs? [0:25] I think that you have a bit of an analogy when it comes to this. Can you tell us a little bit about that? [1:21] Can you explain bringing light to the dark parts of supply chain? [4:42] What part of supply chain are you focusing on rather than regulatory and compliance? [11:54] Can you give us a real life example of how you have helped a customer? [13:39] Why did you choose a SAAS model? [20:09] Let’s talk about all the different platforms out there. [22:19] What does the future look like for Mercado Labs? [27:06] In This Episode, You Will Learn: The Uber analogy. [1:49] Doing things on the front end that is in compliance to be more efficient. [8:40] Focus on international supply chain. [12:10] Accessibility and ease of a SAAS model. [20:30] The roadmap for Mercado Labs [27:40]

Sun, April 07, 2019

7 Min Sunday - An EXCLUSIVE with John McCauley, VP of Cargill

Hello Listeners! You asked and John answered! I recently caught up with John McCauley, VP of Transportation and Logistics at Cargill, a global player in the shipping industry at TPM 2019 to ask him your questions! Back in February you posted the questions you would have if you had 5 minutes with a VP of a large BCO, pay attention because your question might have been asked! Enjoy!

S2 E57 · Mon, April 01, 2019

Women in Supply Chain Part 17 - Denise MacDonell

Welcome back Lets Talk listeners! "What do you mean exactly?" is a very powerful question when you are trying to find your voice and gain the knowledge you need to succeed. In my newest Women in Supply Chain Episode you will meet Denise MacDonell, CTO at Flash Global and a powerhouse woman in the industry who believes that this question will contribute to your success. It takes a lot of self discipline and flexing that muscle to find your voice in technology and supply chain, so  besides asking questions Denise did exactly that and to this day flexing her discipline muscle also helps with work life balance and keeping her on track. Join me in this episode to learn more about the Denises' journey to success, how she found her voice, real life struggles and how she overcame them, how Denise keeps from getting overwhelmed  by doing mental health checks and so much more! In part 17 of my Women in Supply Chain series, you will laugh, learn and be inspired throughout this episode.

Thu, March 28, 2019

7 min Sunday - An Exclusive with Jeremy Nixon, CEO ONE

Hello listeners! Remember a while back on listeners corner you commented with questions you have for the CEO of an ocean carrier. Well, I had the chance to briefly chat with Jeremy Nixon, CEO of ONE and asked him a lot of your most pressing questions. 7 minute Sundays are exclusive episodes that I will be sharing sporadically as I travel the world and speak with some of the least accessible figures in supply chain! Enjoy!

S2 E56 · Sun, March 24, 2019

When the rest of the Chain is NOT keeping up

Welcome back Lets Talk listeners! Only 6 percent of the largest ocean carriers and freight forwarders have end-to-end online booking capabilities. Some 38 percent of the former and 5 percent of the latter do not even offer online quotes, while most of those that do merely log an online request for a quote, which has to be followed up by e-mail or a phone call, often a day or more later. So what happens when you have been so focused on your own internal innovation that when you look up to implement with the others in your supply chain, they are not even close to keeping up? In this episode, Graham Robins of Borderbuddy, my resident industry expert is back to debate this topic with me. We talk about the consequences of moving faster then your chain, we share some possible solutions and wonder if collaboration could be one of those answers and we share insights into what will happen to service providers if they don't get with the times and up their game.

S2 E55 · Sun, March 17, 2019

The cost to ship vs the cost to serve

Welcome back Lets Talk listeners! The term "'Customer Experience" gets thrown out and tossed around on the daily these days but what does it really mean to your business? Its all about the perception a customer has of your brand. You may think you are on point and have it handled but if the customer gets a broken product, delivery doesnt meet their expectations or they have one bad customer service experience you may lose them forever or worse yet they complain on social or to their friends. With Customer experience, there is a fine line between the cost to ship vs the cost to serve the customer. In this episode, Jonathan Briggs, Director of e-commerce fulfillment at DHL explains to us why we need to find the balance and quickly. Jonathan will take us into the depths of customer experience, challenges most online retailers are facing, the value of speed, where you should invest your time and money, the future of deliveries and how your company can increase delivery times and stay reliable.

S2 E54 · Mon, March 11, 2019

Investing Billions into the future of Trade

Welcome back Lets Talk listeners! The Port of Long Beach is the premier U.S. gateway for trans-Pacific trade and a trailblazer in innovative goods movement, safety, environmental stewardship and sustainability. As the second-busiest container seaport in the United States, the Port handles trade valued at more than $194 billion annually and supports 2.6 million trade-related jobs across the nation, more than 575,000 in Southern California. Known as the Gateway to North America, the west coast ports provide a pivotal role in global trade for North America and the Port of Long Beach is playing a huge role in future proofing their port to keep up with increasing demand. In this episode find out how much they are investing, where they are investing, what they are doing in sustainability, how they are working to collaborate with more with carriers and BCO's, plus gain insights into their innovation strategy and what they are doing to increase transparency, efficiencies, visibility and reliability. Dont miss my conversation with Dr Noel Hacegaba as he takes us on a journey of the port's mission and vision of the future.

S2 E53 · Mon, March 04, 2019

Women in Supply Chain Part 16 with Nozuko

Welcome back Lets Talk listeners! In this Women in Supply Chain episode we are going Global, to South Africa to be exact. A land where not only Supply Chain is male dominated but the culture is too and Nozuko Mayeka has brought hope, inspiration and guidance to other women in supply chain in her community. It took courage and blind faith for Nozuko to start her company, Tulsawiz Logistics in challenging times, but now she is being recognized for the impact and fresh perspective she is bringing to the industry Join me in this episode as I interview Nozuko Mayeka, trailblazer, entrepreneur, mother, thought leader, logistics expert, advocate for women in business, women in supply chain and overall someone who inspires. In part 16, Nozuko speaks to me about the industry in South Africa, adversity she overcomes daily, how she supports women in the industry, how we can support each other globally, advice and how things have changed to the point where industry leaders are coming to her for advice.

S2 E52 · Mon, February 25, 2019

Marketing & Supply Chain for the Business Win

Welcome Back Lets Talk Listeners! Collaboration is the process of two or more people or organizations working together to complete a task or achieve a goal. Collaboration is similar to cooperation. Most collaboration requires leadership, although the form of leadership can be social within a decentralized and egalitarian group. With the dominance of e-commerce and the competitive marketing landscape to capture views and dollars, every edge counts. consumer demands change daily and the customer experience means the difference between success and failure for all retail companies today. What will give you the edge? Join me in this episode as Warren Richmond, CEO of Olivan SCM tells us why it is so important for our marketing and supply teams work more closely together, what end to end efficiency means for customer experience, 3 ways your teams can start collaborating today and who Olivan SCM is and their vision of the future.

S2 E51 · Mon, February 18, 2019

Transforming your supply chain for the digital economy

Welcome back Lets Talk Listeners! Digital economy  refers to an  economy  that is based on  digital  computing technologies, although we increasingly perceive this as conducting business through markets based on the internet and the World Wide Web. So what does the digital economy really mean for your business and your supply chain? I think for most us we are still trying to figure out that sweet spot between technology and success. Lets face it there a number of providers claiming they can help you with this, but today SAP who is a large innovator in supply chain is here to tell you why you should consider them in your strategy. Join me in this episode as Richard Howells from SAP tells us who SAP really is, what the digital economy actually means and why you should pay attention, How all shapes and sizes of companies can work with SAP and how you can make the most out of your strategy by working with SAP.

S2 E50 · Mon, February 11, 2019

Keeping your Sanity in Supply Chain

Welcome back Lets Talk Listeners! One U.S. study found that lost productivity from presenteeism was at least 7.5 times greater than productivity loss from absenteeism.  Presenteeism occurs when employees are physically present, but due to an unaddressed physical or emotional issue, distracted to the point of reduced productivity. For Graham Robins, this is only one of the many important reasons why mental health is a focus for him and his organization. Being healthy is not just about your physical well being but about your mental health as well, and most employers are now recognizing that this is not just the responsibility of the individual but up to the organization and their employees to be more supportive so we can all live healthier. Join me in this  episode as Graham of Borderbuddy returns to tell us why mental health is important to both employee and employer, th top 3-4 things companies can implement to get started on awareness, what a mental health day looks like, how time management can help manage stress, how to use technology and social platforms to reduce stress and what supply chain professionals and business leaders can start doing today to make a difference.

S2 E49 · Sun, February 03, 2019

Women in Supply Chain Part 15 with Priyanka Asera

Welcome back Lets Talk listeners! How did you end up in Supply Chain? For some of us it was before the term "supply chain" was even coined in the 1980s, for some of us we fell into the industry and our role evolved over time and for some of us we sought out a career in supply chain as it has become more mainstream. For Priyanka, She literally fell into and in love with the industry in one fell swoop, so much so that she started a podcast called "Supply Chain Scoop".Today you will be inspired by a story of passion, opportunity and taking on new challenges. Join me in this episode as I interview Priyanka Asera, Supply Chain Scoop and Manager of Strategic Partnerships at Transfix for my Women in SC series. In part 15, you will hear about how Priyanka got into supply chain and became passionate about it, Being intentional about what you are doing, how an opportunity is what you make of it, why it is important to meet your customer where they are, the importance of how you ask questions and taking a challenge head on.

S2 E48 · Mon, January 28, 2019

What the bleep is a global service SC partner?

Welcome back Lets Talk listeners! Even I didn't know what a Global Service Supply Chain Partner was until I met Ryan, so what is it anyway? You will have to tune into the episode to find out but what I can tell you is that it not only manages the most complex parts of a supply chain but it can also be compared to Football. In Ryan's most recent Linkedin article, he says "Just like a football team, service supply chain and service delivery requires the following to achieve the highest levels of success: planning, strong leadership, impeccable timing and precise execution." Join me in this episode as I interview Ryan Miller, Vice President of Global Marketing with Flash Global. You will learn about end to end supply chain, which industries truly need a global service partner, what it means to have a 911 environment, the benefits or ROI of working with a global service supply chain partner and how communication is the key to everything.

S2 E47 · Mon, January 21, 2019

Netflix is a good example of Supply Chain visibility

Welcome back Lets Talk listeners! The fact is that Supply Chain visibility is the No 1 pain point of shippers today, as per the study JOC did in 2018. What is visibility? It is knowing were your goods are in transit and it is the key to improving and strengthening our supply chains through data being available to all parties including the customer. What other industries have been able to provide visibility to their customers and how can we learn from them. Jim shares he thoughts on how Netflix is a great example and something we can all resonate with and learn from. Join me in this episode as I interview Jim Hayden, The CTO of Savi Technology. Jim takes us on a journey about the challenges supply chain faces when it comes to visibility, how you can achieve better performance with visibility, How Netflix is a good example and something we can all learn from and finally what you can put in practice today to get started in your supply chain visibility strategy.

S2 E46 · Mon, January 14, 2019

A look at 2019, a Supply Chain discussion

Welcome back Lets Talk listeners! Supply Chain is changing and 2019 will bring both new challenges and technology to the industry. We will need to get more creative from job roles and titles to staying competitive in the market. The fact is that AI and robotics are coming, data should be you gold mine and your supply chain should be your key competitive weapon. but, will they be embraced in 2019? and what does the next leader of supply chain look like, will they be called the CSCO - Chief Supply Chain officer or maybe the next CEO because a supply chain background is becoming more a more crucial. Join me in this episode as I interview fellow supply chain podcaster, Timothy Dooner of Consulting Logistics podcast. Timothy shares his insights on how we must think differently about the industry, how the conversation must start at the beginning, when to outsource, the next CSCO, Data purity and the exciting landscape of supply chain.

S2 E45 · Mon, January 07, 2019

Women in Supply Chain Pt 14 - Kristy Knichel

Welcome back Lets Talk listeners! Today you will be inspired by a story of challenge, risk and massive growth. Whether you are the family in a family business or working in a family business, it can be motivating, it can be awkward and it can be tough no matter what side of the fence you sit on. These are the facts -   Family - owned businesses  employ 60% of the U.S. workforce and create 78% of all new jobs. Only 13% of family businesses  remain in the family  for longer than 60 years. 30% of family - owned businesses make it to the second generation while only 12% make it to the third Join me in this episode as I interview Kristy Knichel,  CEO Knichel Logistics for my Women in SC series. In part 14, you will hear about how Kristy proved she was the one to take over the family business but no without doubts, cracks in the family relationships or what it takes to wade through the massive growth they have seen since Kristy took over. You will be captivated by a story of family, business and work/life balance.

S2 E44 · Mon, December 31, 2018

A look back at 2018, golden nuggets to take into 2019

Welcome back Lets Talk listeners! You have learned a lot. This year has inspired you, motivated you, gave you a run for your money and tested you. It's a fact that each year there is so much to take with us into the new year so we can grow and do better but where is it? In a notebook in your office, sheets of paper written on at conferences longing to be looked at again. Well, this episode has wrapped everything you have learned on this show in a nice tidy package for you to use over and over any time you need it. I have taken the golden nuggets from most of my guests in 2018 and broken them down into bite size pieces to take with you into 2019. On today's episode of Lets Talk Supply Chain I bring together a few of the guests from 2018 and their words of wisdom and their advice to inspire and motivate to make 2019 the best year yet!

S2 E43 · Mon, December 24, 2018

Women in Supply Chain Part 13 with Catherine Cooper

Welcome back Lets Talk listeners! Today is part 13 of My Women in Supply Chain series! In this episode you will here from Catherine Cooper who has dedicated her career to the logistics industry. In her newest venture Catherine works with Senior Executives from Fortune 500 companies like QVC, Coca Cola, Starbucks and Gap Inc. I speak to Catherine about her journey from Engineer to CEO, what success means to her, how to get recognized and published in supply chain, the tough decisions Catherine has had to make as a women in the industry, strategies on dealing with tough situations, sacrifices, self employment and advice for Supply Chain professionals. If you are looking to be inspired, be motivated and learn from one of the best, this episode is for you! Make sure to share this episode with the next generation of leaders, your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E42 · Fri, December 14, 2018

Automate, Orchestrate, Accelerate your data

Welcome back Lets Talk listeners! In recent discussion on my listener corner posts, data keeps popping up. Data is the future of our businesses and supply chain but not everyone is convinced so how do we bring data to the forefront of the supply chain and business conversations? In this episode, I speak to Dmitry, Senior director of digital manufacturing for HULFT about why they took the leap into working with supply chain,  why IT departments are so bogged down, why security and control is so important in supply chain today, how they are using data to control inventory in the OEM space and how to use your data to automate, orchestrate and accelerate your business. Plus in my listener's corner for this week find out how you can bring data to forefront of your supply chain conversations and again why this piece of tech is important to your business and why the investment is URGENT. Make sure to share this episode with the next generation of leaders, your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E41 · Mon, December 10, 2018

Is the traditional Postal Service the answer to last mile? plus New Years Resolutions

Welcome back Lets Talk listeners! Is our reliance on the postal service our biggest downfall? As we have recently seen with the Canada Post strike, it has crippled industries at the biggest revenue generating holiday for online retailers. So what are the alternatives and how can you plan for a future of last mile delivery run by government organizations. In this episode, Graham Robins from BorderBuddy is back and we talk about the strike, how our reliance on the postal service will impact our businesses, the current alternatives, our cry for help from the innovation and entrepreneurial community and then we round out the discussion talking about the New Year. A lot of us make new years resolutions for ourselves personally but what about our business or supply chains? we also talk about the difference between goals and resolutions and some of things to consider making resolutions so you start the new year off right. Make sure to share this episode with the next generation of leaders, your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E40 · Mon, December 03, 2018

Self Driving, Autonomous Supply Chains

Welcome back Lets Talk listeners! How do we get ahead of all the changes happening around us in our business and our supply chain? Kevin Sterneckert from JDA software joins me in this episodes to talk about how being proactive through an autonomous supply chain could be the answer. In this episode, Kevin and I talk about how you can use your supply chain as a secret competitive weapon! You will learn more about what that means, how to move faster and cheaper, what he means by an autonomous supply chain, what is possible for your business, how to use technology to solve challenges and drive the best ROI and last but no least that you are not alone and can work together in partner eco systems to take advantage of the technology that is out there. Make sure to share this episode with the next generation of leaders, your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E39 · Mon, November 26, 2018

Women in Supply Chain, Part 12 - Sheila Benny

Welcome back Lets Talk listeners! Sheila's journey is full of hard work, passion and giving back to the community that has served her in her supply chain career. Sheila is dedicated to the supply chain community and her passion is so apparent in this episode you will be inspired to get involved. In this episode, Sheila and I talk about her journey from engineering school to entrepreneur, what 3 or 4 things have been pivotal to her success, how mentorship is changing lives in supply chain, the biggest risks Sheila has taken on her journey, advice for the next generation, more about World Slotting Day and what the future looks like for Sheila! Make sure to share this episode with your fellow Women in Supply Chain, the next generation of leaders, your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E38 · Mon, November 19, 2018

Connecting Systems for full visibility with Brian Glick, CEO Chain.io

Welcome back Lets Talk listeners! Unless you have already or are already working with Brian and his team over at Chain.io you might be still be battling a classic business/supply chain challenge..."How can all of our systems (accounting, marketing, operations, WMS etc) work together and bring us better visibility internally" In this episode, Brian and I get to the bottom of this fundamentally difficult challenge. You will learn about Chain.io, how they got started and why they are getting their hands dirty, why companies are struggling with this issue, why it is such a challenge for internal systems to work together, the repercussions of your systems not working together, The benefits and ROI of integration to your business, the costs of full visibility and the future of supply chain. Make sure to share this episode with your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E37 · Mon, November 12, 2018

Competition heats up for last mile delivery

Welcome back Lets Talk listeners! Competition online and customer expectations are driving up the stakes for retailers to get last mile delivery right. Whether it is free delivery, delivery times or the delivery experience there is a lot of pressure on retailers because it could make or break a new start up or established business. In this episode, I speak to Osman Akdemir, Founder and CEO of a last mile start up from Europe who is already making waves called "Simply Deliver". Just the name keeps you at ease because you know they are making it simple and easy to use for both user and consumer. Osman and I talk about how they got started, challenges businesses are having with last mile delivery, the different options available on the market, how Simply Deliver is changing the market and where last mile delivery is going into the future.Share this episode with your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E36 · Sun, October 28, 2018

The State of Retail

Welcome back Lets Talk listeners! With everything changing so quickly, technology, consumer habits, delivery expectations and the trend toward personalized consumer goods its no wonder the state of retail is unpredictable. Some retailers are going bankrupt, some are thriving and even online retailers are looking to go to bricks and mortar, who will survive and how will supply chains change? In this episode, My resident industry expert - Graham Robins from BorderBuddy is back! Graham and I talk about the changes in bricks and mortar and how that is affecting the supply chain, the state of retail, why some retailers are surviving and some are not, how the "New NAFTA" will affect retail, crossing the border and how we can plan for the future. Whether you are a service provider, distributor, warehouse, consultant, retailer, supply chain professional etc Everyone needs to understand the State of Retail as Trillions of dollars worth of products move every day and it affects supply chains around the world. It is our future. Share this episode with your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E35 · Sun, October 28, 2018

Smart TMS for Modern Freight Brokers and 3PLs

Welcome back Lets Talk listeners! Lets face it, Technology isn't going anywhere and will definitely be a part of our future. I recently spoke on a panel about the Future of Logistics and I strongly believe that supply chain teams need to have someone that not only understands the supply chain but also understands technology so that we can intelligently navigate the new innovation that comes our way on a day to day basis. In this episode, Gwen the CEO at Freightpath joins me to talk about Transportation Management Systems and how you can find the right partner. Here is what you can expect: How can you find the right partner, What are some of the questions companies should be asking to find the right partner, how Freightpath helps, what an on boarding process should look like, the benefits and ROI of having the right TMS and what cost should look like. Technology is a huge cost centre for service providers so make sure to tune in and see how you can make the most out of the capital you have. Share this episode with your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS!  To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E34 · Mon, October 22, 2018

Women in Supply Chain, Part 11: Diversity in SC

Welcome back Lets Talk listeners! What does Diversity mean to you? Lets face it we all have different thoughts about diversity in the workplace and we all have Biases that may hold us back from truly becoming diverse organizations. Lori Benson, from EY is here to discuss this very topic in my Women in Supply Chain part 11. In this episode, Lori and I talk about her journey to success, what diversity truly means, misconceptions about bias, the downsides of not being a diverse company, types of bias, how to check yourself for bias, what companies can do today, how to start that conversation and Lori's advice for the next generation. Lori gives you all the tools you need to make a change and a difference, get ready to take some notes and take some action! Here is to diversity starting with us! Share this episode with your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E33 · Mon, October 15, 2018

Agility is Key in the Success of Supply Chain and Demand Planning

Welcome back Lets Talk listeners! There is a reason why this is such a hot topic among supply chain professionals. Demand and Supply Chain planning affects everything from customer service, the bottom line, your companies' agility and whether you are proactive or reactive. So, how do you know when it is time to find a new solution? In this episode, Shaun Phillips, Global product and Market Manager for Dynasys is here to answer many of the industries' biggest questions around demand planning. Shaun and I talk about the Importance of Demand and Supply Chain planning to maximize end to end supply chain,  The key indicators your company needs to find a solution or a new solution, what questions you should ask and some amazing advice to optimize your end to end supply chain. My last episode about Demand Planning is still my number 1 episode and this interview is a great follow up! Share this episode with your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E32 · Mon, October 08, 2018

Mastering your warehouse Operations to increase efficiency

Welcome back Lets Talk listeners! Do you have the right tools to increase efficiency in your warehouse operations? Maybe you are still using spreadsheets, not even spending any time on slotting or your order accuracy is low, these are just some of the key indicators Dan and I talk about in this episode. PLUS if you think you are out of space, think again! It may just be a difference between throughput and space. In this episode, Dan and I talk about mastering your warehouse operations. Dan tells us the difference between throughput and space and what that means to your business PLUS we cover the biggest challenges in warehousing today, how often you should consider re-slotting, The top 3 indicators your company does not have control over the movement in your warehouse, techniques and solutions and the benefit/ROI of recognizing the value of slotting. Share this episode with your management team, C-Suite and colleagues, Enjoy! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E31 · Tue, October 02, 2018

A Case Study in Highlighting Service vs Competing on Price

Welcome back Lets Talk listeners! MOL is one of the world's leading steamship lines and positioned as a premium carrier focused on carrying cargo for customers who were most concerned with strong performance levels. With the Bankruptcy of Hanjin, The landscape for ocean carriers got more competitive and messaging needed to be changed, MOL needed to differentiate themselves and Tim Pajak lead that re-branding initiative. In this episode, Tim and I talk about the MOL re-branding and use that as case study in how to build a brand in supply chain. A lot of times service providers struggle with highlighting service levels vs competing on price and Tim provides solutions. You will also learn about how to find the right advertising agency, how do you get buy in for new branding and messaging, the difference between B2B and B2C marketing, which marketing channels to use, how to measure the success of a campaign as well as the impact of e-commerce on your marketing. Enjoy this episode, you might need a pen and paper to take some notes! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E30 · Mon, September 24, 2018

Women in Supply Chain, Part 10 with Irina Rosca

Welcome back Lets Talk listeners! Women in Supply Chain is back for Part 10! This series is getting a lot of buzz, so much so that HULFT ( www.hulftinc.com ) wanted to show their support and sponsored this episode! There are so many powerhouse women in this industry doing amazing things that I may have to step up my game! In this episode, I am interviewing another amazing Women in Supply Chain - Irina Rosca! We will talk about how Supply Chain is like a game of chess, how Irina is using data and system implementation to change the way we think about the customer, using supply chain as a competitive advantage and the advice Irina would give to the next generation of supply chain leaders! Irina also lets us in on an e-planning project she just finished and what it means for the future. Get comfy and enjoy the journey to success! LISTENER's CORNER!  is in full swing and everyone is loving this segment! We are starting conversations on LinkedIn, twitter and Instagram so make sure to follow the show and get in on the conversation! The question and answers are featured on an upcoming show and on the website www.letstalksupplychain.com/listener-corner . If you have a supply chain question send them to me at listener@letstalksupplychain.com and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E29 · Mon, September 17, 2018

How do you plan for a future that is so uncertain? Graham Robins, BorderBuddy

Welcome back Lets Talk listeners! With the uncertainty around tariffs, the driver and talent shortage, more and more team members looking for better work/life balance and the next generations wanting to make a difference...How are you planning for the future with 2019 right around the corner? In this episode, My resident industry expert - Graham Robins from BorderBuddy is back! They just finished their strategic planning and so he is here to talk about how they plan for the future with all the uncertainty. Graham and I talk about long term vs short term planning, goals for 2019, talent shortage, work/life balance, how to manage your remote teams and how to keep them engaged. The Knowledge base is changing every 1.5 years and remote teams are becoming the norm, are you ready? TUNE IN to find out  LISTENER's CORNER! I will be starting a listeners corner at the beginning of every episode so send me any and all supply chain questions you have and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! OR you can send me your supply chain stories to inspire, help others that may be in the same situation looking for a solution or funny ones just to bring a smile to someones face. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E28 · Mon, September 10, 2018

Ship Smarter and Everyone Wins! with Hannah and Jorie from Intelligent Audit

Welcome back Lets Talk listeners! What does the term "ship smarter" mean to you? What if I told you it is the powerful combination of technology, network analysis and exceptions management...Hannah and Jorie are here from Intelligent Audit to tell you how you can crush the competition by shipping smarter. In this episode, Hannah the COO and Jorie the Director of Global Accounts for Intelligent Audit join me to talk about what free shipping means to your company, how you can ship smarter, what are other companies doing to stay competitive PLUS the benefits and ROI of shipping smarter. Make sure to TUNE IN so that you too can crush the competition! LISTENER's CORNER! I will be starting a listeners corner at the beginning of every episode so send me any and all supply chain questions you have and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! OR you can send me your supply chain stories to inspire, help others that may be in the same situation looking for a solution or funny ones just to bring a smile to someones face. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E27 · Mon, September 03, 2018

The Supply Chain Queen is here! Women in Supply Chain Part 9, Sheri Hinish

Welcome back Lets Talk listeners! Known affectionately as the Supply Chain Queen, Sheri Hinish is passionate about sustainability, innovation and all things supply chain which makes her the perfect addition to the Women in Supply Chain Series! In this episode, Sheri and I talk about her journey to success, how she became known as the Supply Chain Queen, her new role as an IBM Futurist, her thoughts about innovation and co-creation in supply chain PLUS her advice to the next generations and how she sees the future of supply chain. Sheri is making waves in the industry and is definitely someone to watch, follow and get behind in her mission for innovative and a collaborative future. Tune in to find out why. LISTENER's CORNER! I will be starting a listeners corner at the beginning of every episode so send me any and all supply chain questions you have and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! OR you can send me your supply chain stories to inspire, help others that may be in the same situation looking for a solution or funny ones just to bring a smile to someones face. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E26 · Mon, August 27, 2018

What if Supply Chain was a game? How would you play..with Scott Nelson, CEO Sweetbridge

Welcome back Lets Talk listeners! What does Supply Chain, a non-profit and blockchain have in common? Sweetbridge, an award winning open source non profit project with contributors being a diverse group of global citizens.  Scott Nelson, CEO of Sweetbridge has an amazing perspective on the industry, did you know that the entire knowledge base is being reinvented every 1.5 years? and because of this rate of change coming so fast and choices plus cost are increasing everything stops or stay mediocre so what do we do? In this episode, Scott shares his insights on thoughts about supply chain being a game and what you should know to play. Two of the most important components are managing your talent properly and the future of supply chain is in being liquid. Picture this: Supply Chain controls and moves Trillions in assets, what if we changed the incentive structures and trust the rules in place so we can all work together? Sweetbridge has the answer and the future of supply chain is not what you think it is. Tune in to find out why.   LISTENER's CORNER! I will be starting a listeners corner at the beginning of every episode so send me any and all supply chain questions you have and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! OR you can send me your supply chain stories to inspire, help others that may be in the same situation looking for a solution or funny ones just to bring a smile to someones face. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E25 · Mon, August 20, 2018

PART 2 What does all of this innovation mean for your business?

Welcome back Lets Talk listeners! PART 2 is here! In Part 1 we covered the technology that will make the biggest impact to supply chain, the biggest risks facing supply chain leaders and which new innovations will bring the most benefit to your business. In this episode, Eric Johnson, Senior Technology expert at the Journal of Commerce and I continue our discussion delving deeper into which technology disruptors deserve immediate attention, the biggest gaps in supply chain innovation, which tech shippers should get the most excited about and Finally will Blockchain really make a big difference and create an industry standard. Eric and I could talk about this all day and that is why I released this one into 2 episodes! Technology is going to continue to impact our lives, our businesses and our supply chains and if we are not ahead of it we run the biggest risk of falling behind. This episode is designed to help you stay ahead and stay current. LISTENER's CORNER! I will be starting a listeners corner at the beginning of every episode so send me any and all supply chain questions you have and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! OR you can send me your supply chain stories to inspire, help others that may be in the same situation looking for a solution or funny ones just to bring a smile to someones face. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E24 · Mon, August 13, 2018

PART 1:What does all of this new innovation mean for your business?

Welcome back Lets Talk listeners! Is all of the new technology and innovation in supply chain making your head spin? What if we could cut through most of the noise and putt most of it into perspective so you can navigate without falling behind. In this episode, I speak with Eric Johnson who is the Senior Technology expert at the Journal of Commerce. Eric is contacted constantly about new innovation and transformers to supply chain and he is here to let us know who to look out for, biggest technology risks facing supply chain leaders, what you should be paying the most attention to and where the gaps are when it comes to technology in supply chain. If you are looking for a run down of what's hot and what's not, this is the episode for you! Sit back and enjoy this episode! LISTENER's CORNER! I will be starting a listeners corner at the beginning of every episode so send me any and all supply chain questions you have and I will send it to the experts that have been on the show to GET YOU THE ANSWERS! OR you can send me your supply chain stories to inspire, help others that may be in the same situation looking for a solution or funny ones just to bring a smile to someones face. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E23 · Mon, August 06, 2018

How to win a trade war with resident expert, Graham Robins

Welcome back Lets Talk listeners! The tariff changes are making everyone take a look at their supply chain, their business and forcing service providers to be on the ball and make quick changes. The industry is working over time on already strained resources so how do you win this trade war? In this episode, our resident industry expert - Graham from Border Buddy is back! Graham and I discuss current changes, the history of trade wars as we know it, who is affected, how service providers should be helping you stay on top of the changes, what you can do to mitigate risk and how to diversify. We cover all of this and more in under 35 minutes! Sit back and enjoy this episode! Share with my community! I will be starting a listeners corner at the beginning of every episode so send me any supply chain questions you have and I will send it to the experts that have been on the show and share their insights OR you can send me your supply chain stories to inspire, help others that may be in the same situation looking for a solution or funny ones just to bring a smile to someones face. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E22 · Sun, July 29, 2018

What is the impact of false claims on your bottom line? CEO of Cargosnap is here!

Welcome back Lets Talk listeners! Are you tired of disputes with your vendors because of damage, missing documents or even your team spending too much time taking pictures only to put the proof in several different locations and you spend even more time trying to find it? In this episode, I speak with Marcel Merkx, CEO of Cargosnap. Cargosnap is revolutionizing the way we think about and handle proof of condition in our operations. We will talk about what proof of condition actually means,  how the app works and their super simple and easy way of cataloguing damage etc. This will change the way you think about claims and how your operations team spends their time to make and avoid claims. Enjoy this episode and make sure to check out their free trial! Make sure to email me your supply chain stories and I will FEATURE YOU, they can be funny (clean), inspirational, success etc. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E21 · Mon, July 23, 2018

To outsource or not to outsource - Your questions answered about fulfillment & distribution

Welcome back Lets Talk listeners! Are you a small to medium sized business wondering if you should outsource your fulfillment and distribution? This is an episode for you and for anyone looking for different options in their current market and in new markets. In this episode, I speak with Jonathan Gorenstein VP at Colliers International about the current state of the market, how early you need to contact a commercial real estate broker, how to approach a new market, what to consider and biggest misconceptions when it comes to commercial real estate. Did you know that your broker can partner you up with the right 3PL? sit back and enjoy this episode! Make sure to email me your supply chain stories and I will FEATURE YOU, they can be funny (clean), inspirational, success etc. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to me and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E20 · Mon, July 16, 2018

ICO and Smart Technology in Supply Chain with Richard CEO of Smart Containers

Welcome back Lets Talk listeners! Smart Containers are revolutionizing the container space for food and pharma including the type of packaging used to deliver your home food deliveries. They are one of the most non traditional and unconventional companies in supply chain today. Now they have their sites on much bigger tech that will change the supply chain forever and to do that they have just finalized their ICO round, staying true to their values and raising money the non traditional way. In this Episode, I speak with Co-Founder and CEO of Smart Containers - Richard Ettl and he explains what an ICO is, what it means for investors that want to make money in the supply chain space PLUS he shares with me their containers that are making a big splash in food and pharma. You wont want to miss this episode as he introduces the future of Smart Containers and the newest platform they are working on. Enjoy this informative and fun episode! Make sure to email me your supply chain stories and I will FEATURE YOU, they can be funny (clean), inspirational, success etc. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E19 · Mon, July 09, 2018

Cultural Differences + Digital Transformation = Business Success

Welcome back Lets Talk listeners! Everyone is talking about business culture and with the introduction of technology, the digital transformation is disrupting culture in different ways. So, how do you successfully use both to your advantage? In this Episode, I speak with supply chain tv and radio host - Jon Hansen about cultural transformation, the 4 cultural environments, digital transformation affect on culture, how culture can be used as a predictive tool, having the right people in the right places PLUS what you can do TODAY to align your business culture. Enjoy this informative and fun episode! Make sure to email me your supply chain stories and I will FEATURE YOU, they can be funny (clean), inspirational, success etc. Email them to listener@letstalksupplychain.com To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E18 · Mon, July 02, 2018

Women in Supply Chain Part 8 - Ashley Dutchak, Dir of Distribution

Welcome back Lets Talk listeners! Get ready to be inspired by another powerhouse Women in Supply Chain!! Today Ashley Dutchak, Senior Director of Distribution for Aritzia speaks with me about how her career in basketball inspired her career in supply chain and how it continues to inspire her to take risks in her journey to success! Find out more about how Williams Sonoma was a huge influence on her decision to take the path into distribution, her personal sacrifices she has made and how her team and front line employees inspire Ashley every single day! Enjoy the episode and make sure to send me your funny, inspirational and success stories in supply chain and I will feature you in an upcoming episode! Lets learn from each other!   To our success, Sarah P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E17 · Mon, June 25, 2018

The impact of autonomous vehicles on the driver shortage

Welcome back Lets Talk listeners! Are autonomous vehicles here to stay? We are seeing more and more stories, discussions and content surrounding the new-is phenomena of autonomous vehicles. Combined with a growing challenge North America's supply chains are having with driver shortages, Graham and I discuss how this technology could possibly be part of the solution. In this episode, Graham from Border Buddy is back! We are talking about talent shortage, driver shortages, his real life experience with self driving cars and how the industry is far more advanced then most of our brains can handle, I mean would you get into a self driving or remote controlled airplane??? Enjoy this episode! To our success, Sarah   P.S - Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary P.P.S - Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E16 · Mon, June 18, 2018

What is the hype about Blockchain PART 2

Welcome back Lets Talk listeners! What is the Hype about Blockchain Part 1 which was released last week has been one of our biggest episodes ever! So without further ado here is Part 2, we keep this amazing conversation going with the Blockchain experts covering questions about where we are in the Blockchain movement, whether your company needs to look at investing in this technology now and the current challenges of Blockchain in supply chain. Make sure you listen to Part 1 before you listen to this episode to get the full picture about all the hype surrounding this emerging technology and buzz word. We break it down into byte size pieces so you can make informed decisions about incorporating Blockchain into your business and supply chain. Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E15 · Sun, June 10, 2018

What is the hype about Blockchain? The experts Sapna and Julie are here!

Welcome back Lets Talk listeners! How do you feel about the word Blockchain? It is being thrown around a lot in various different industries and I wonder if most people really have an understanding of what Blockchain actually is and what it means for the future of your business. Today, we are all in luck! I have scoured high and low for the experts and in this week AND next weeks episode I get to the bottom of all the hype. There was so much to talk about I turned it into 2 episodes! Join my guests, Sapna Malhotra and Julie Shum and I ask the hard questions to get you some answers and what this means for your supply chain. Some of the questions that will be answered: What exactly is Blockchain? Why is there so much hype and What it means for your business now and in the future. Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E14 · Mon, June 04, 2018

Women in Supply Chain Part 7, Mary Long -From SC Leader of recognizable brands to educator

Welcome back Lets Talk listeners! Mary Long has worked with some of the most recognizable brands including: Campbell's Soup, General Mills, Pillsbury, Quaker Oats and Domino's inspiring the next generation of supply chain leaders and now Mary is taking on the next chapter by giving back to the supply chain community through education at the University of San Diego. In Part 7 of Women in Supply Chain, Mary and I talk about her journey to success, her favourite part of working in supply chain and why she made the leap into education. We also do a dive into some of the mistakes Mary made along her career and advice that she is giving the next generation of supply chain leaders. Want to be inspired? Listen to this episode and enjoy my chat with another powerhouse woman in supply chain. Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lets Talk Supply Chain podcast.

S2 E13 · Mon, May 28, 2018

The Failure of the Intermodal Transportation Network in North America

Welcome back Lets Talk listeners! How is our current infrastructure in North America affecting businesses that are trying to stimulate our economy? Our infrastructure directly relates to the bottom line because it dictates how fast or slow goods move from state to state, province to province or even country to country. If you are a business owner, do you feel that you have an organization that has your back? that is challenging government to ensure that our economies can thrive? In this episode, I speak to Ruth Snowden, Executive Director of CIFFA about the challenges the forwarders face because of our failure in North America to keep up with the need for better infrastructure. We also talk about the ultimate price the shippers are paying for this, what the solution might be and what the future looks like for our intermodal transportation network. CIFFA is also making sure their voices are heard with government and advocating for the forwarders and shippers - Find out more in this amazing episode! Enjoy! Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E12 · Mon, May 21, 2018

CAN TECHNOLOGY & INNOVATION SOLVE SHIPPERS PROBLEMS?

Welcome back Lets Talk listeners!   Peter Tirschwell is BACK! You will remember Peter from Season 2, Episode 2 and if you haven't heard that episode you will want to go and get caught up before you listen to this episode. In this episode, Peter and I get caught up on what happened at TPM (JOC's shipping event of the year), specifically the amazing innovation and technology that came from their Innovation Jam contest!Some of the most talked about subject in logistics and supply chain when it comes to innovation was answered! This includes, Can technology and innovation solve real world problems?, what does the future look like and even the straight talk about blockchain. Stay tuned for an eye opening episode, I hope you enjoy it! Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E11 · Mon, May 14, 2018

Women in Supply Chain Part 6 - Lillian Dukes

Welcome back Lets Talk listeners! Part 6 of my Women in Supply Chain Series is here and I cannot wait for you to meet Lillian Dukes! Lillian has been working in aerospace and supply chain her whole career and she has an incredible journey to success as well as some great advice to share. In this episode, Lillian and I talk about e everything from the risks she took in her career to the awesome leaders program to how she balances being a supply chain leader, being a social leader and having a family. You are going to love Lillian and definitely get inspired to be a better leader, do more in your community and get involved in the industry. I hope you enjoy Part 6! Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E10 · Mon, May 07, 2018

Careers in Supply Chain with Tom Pauls of SCL Search

Welcome back Lets Talk listeners! Finding the right company for you at any time in your career can be challenging, whether you are fresh out of school or looking for career advancement at the top.  Since this is such a growing sector and companies are seeing the importance of bringing supply chain into the boardroom, there are new skills required and trends to keep up with. In this episode, Tom Pauls MD from SCL Search and I answer critical questions sent in by listeners, Where do you start if you are new to the industry or looking for the next challenge or level in your career? What skills are hiring managers looking for in Supply Chain Professionals? Listen to this episode to get all your questions answered and even some extra advice that will help you land your dream job in supply chain. Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E9 · Mon, April 30, 2018

The risks of working with a customs broker with Graham Robins

Welcome back Lets Talk listeners! Finding the right customs broker is like hiring anyone else to work for your company: you need to ask the right questions including how they minimize risk for you and your organization. You may not realize it but the process and how you work with your customs broker can determine the level of risk you are exposed to. In this episode, Graham Robins from Border Buddy is back and we go through the risks that you are susceptible to and for most of you these are risks that you don't even see coming.The changes in the industry have really changed the role of how your customs broker works for clients and how they work with the government which could mean the difference in costing you time and money. There are also things to consider that you could do internally to take control of the risks.   Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E8 · Thu, April 19, 2018

WOMEN IN SUPPLY CHAIN PART 5 - KELLI SAUNDERS

Welcome back Lets Talk listeners! Women in Supply Chain Series is back! On this episode I interview Kelli Saunders who is not only the CEO of Morai Logistics but she also gives back to the community by speaking publicly about Women and Millennials in Supply Chain! I speak to Kelli about some of the important things to consider when working with Women & Millennials, how company's can benefit and the different communication styles to be aware of so that your culture thrives through innovation and success! Kelli also talks to me about her journey to success in taking over and growing Morai into a multi-million dollar, multi-national organization. She also provides some really great advice for young professionals and eye opening thoughts and ideas for women to embrace and move their careers forward! I may also get a little personal about my own struggles with showing up as an expert Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E7 · Thu, April 12, 2018

Block Chain, a solution to regulatory oversight in Cannabis Supply Chain with Mike Cohen

Welcome back Lets Talk listeners! I don't know about you but I am hearing more and more about Block Chain but still a little fuzzy about the hype and the details of how it can help business and/or supply chain. I will be interviewing a few experts about Block Chain over the next few months so that we all can get a better handle on this technology and how we can use to help with efficiencies. I thought we would start the block chain discussions in one of the most talked about and complex supply chains so we can understand how can be used as a solution. In this episode, Mike Cohen from Greenstream takes through the block chain model they are creating for the Cannabis supply chain and how it could be the solution to the regulatory oversights we are concerned with the legalization date looming. Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E6 · Thu, April 05, 2018

Women in Supply Chain Part 4 - Risk & Resiliency with Bindiya from Resilinc

Welcome back Lets Talk listeners! I LOVE that you are enjoying the Women in Supply Chain series, Each episode is full of amazing insight into Supply Chain PLUS we learn all about the paths each powerhouse women took to success and what advice they give to anyone looking to get into the industry! This episode is NO different, Bindiya is the CEO and founder of Resilinc and is a recognized thought leader in supply chain risk management. We cover A LOT in this episode so get ready, but dont worry if you cant take notes (trust me you will want notes, as there are SO many takeaways) we will have a free download available to you at www.letstalksupplychain.com/season2-episode6 . In this episode you will learn more about risk and resiliency in supply chain AND how the digital scorecard and community that Resilinc has developed will change the way you do business with your suppliers and how you manage risk in your supply chain.   Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E5 · Fri, March 30, 2018

Bribery, Ethics and Compliance from the front line with Richard Bistrong

Welcome back Lets Talk listeners! This episode is a BIG one! Richard Bistrong is known in the industry for speaking publicly about his journey from life as a VP of International Sales to assisting the US Department of Justice as a part of his jail sentence to now giving back and telling his story of what happened, how it happened and how it could very much happen to YOU. Richard is an inspiration in supply chain and I am honoured to have him on the show! Richard gives us a front line perspective about possible red flags you should be paying attention to and the slippery slope from when the behaviour started to when he got caught and started working with governments to better understand FCPa, bribery and other export violations occur in International Sales and supply chain. Make sure to check out this episode! Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E4 · Fri, March 30, 2018

Attention all 3PLs and Shippers! Why YOU need to know about API Integrations

Welcome to Lets Talk Supply Chain! Whether you are a shipper or a 3PL, you NEED to know about API integrations and what they mean to YOUR business. Graham Robbins, Idea Generator and Founder of Border Buddy is back in this episode! Graham shares with us why Border Buddy decided to focus on API integrations and what it has meant for his business and his customers' business. They integrate directly with Shopify and Ebay and are being exposed to customers they never would have before. Their integration strategy is also providing their customers with the tools they need to import and export globally with trust and ease AND increase their business by making it easy to calculate final shipping costs. Graham says that changing your mindset to focus on what the customers want and need in this new economy and focusing on some technology upgrades can change your business dramatically and open up new revenue sources. Why do we mention BITA, Fedex, Pipedrive, Ebay, Shopify, Woo Commerce and Maersk? You will have to tune in and see. Need a reference guide or Supply Chain Dictionary? We have you covered: https://www.letstalksupplychain.com/product-page/supply-chain-dictionary Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E3 · Thu, March 15, 2018

Women in Supply Chain Part 3 - The journey to success in never straight with WIL and UBER

Welcome back to all our Lets Talk Supply Chain listeners! This is my Women in Supply Chain Part 3 with Heather Gifford, Head of Global Logistics at Uber and Stacy Roth Founder of Women in Logistics! I couldn't be more excited to have these powerhouse women on the show to tell you about their journeys to success and give you insight about the Women in Logistics network that is run strictly on volunteers! AMAZING! This episode is full of insights, like how the path to success is not always straight and some of the challenges they have overcome. Stacy and Heather have great advice for young professional and other women in supply chain that will inspire you to think outside of the box and we talk a little about what the future of supply chain looks like. If you want to be inspired this is the episode for you! If you want to nominate and amazing women in our community please email me at listener@letstalksupplychain.com  and tell me why they should be featured. Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E2 · Thu, March 08, 2018

Adventures in Big Data w Chris Lee, Logistical Labs

Welcome to Lets Talk Supply Chain! Don't worry all 2 Babes Talk Supply Chain episodes can be found at letstalksupplychain.com under Season 1! This episode, I speak with Chris Lee, CCO of Logistical Labs about the similarities between Alice in Wonderland and The Rabbit Holes of Big Data. There is so much data how do you know what to mine. how to mine it and use it to your competitive advantage? You will hear more about  what types of data there are,  how data is being used to identify and help fix challenges in supply chain and much more! Chris says the top 3 things you should be doing are 1 - Identify the the challenge or problem, 2 - Simplify Data, 3 - use it to drive business forward. What will your company face if you don't get this process right? Find out more in my interview with Chris. We will have a free download, more information about Chris and the link to the episode on our website letstalksupplychain.com/season2-episode2 Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S2 E1 · Thu, March 01, 2018

Shipper's Pain Points revealed!

Welcome to Lets Talk Supply Chain! Don't worry all 2 Babes Talk Supply Chain episodes can be found at letstalksupplychain.com under Season 1! This episode, I speak with Peter Tirschwell of IHS Mark it right before the TPM conference where they will hear from some amazing innovators that are answering the call of shippers everywhere and bringing solutions that will solve some of their pain points! The JOC recently did a study of Shippers who move products by ocean freight and there were at least 14-20 challenges they are facing on a daily basis. If you want to read the article, we will have the link on our website letstalksupplychain.com/season 2-episode 1 In this episode Peter and I talk about innovation and the emergence of companies like Nyshex and Clear Metal to answer the biggest challenges today such as real time visibility, quicker response and plan B response times and bookings being accepted and not loaded just to name a few. Peter brings so much value in this episode not only did we go well over our usual time but I am bringing him back so we can get an update and review of TPM. Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the Lest Talk Supply Chain podcast.

S1 E68 · Thu, February 22, 2018

The Disruption of Customs is here!

Welcome back 2 Babes listeners! With the introduction of technology every industry and even sub industries are being looked at with fresh eyes, new algorithms and new efficient ways of doing business. The clearance of your products has been drowning in the traditional way of doing things and is ripe for disruption as human error is becoming more and more costly. Are you frustrated in dealing with a traditional broker? Do you ever wonder why brokers are still using original documents, fax machines and spreadsheets? You are not alone and it really is time for things to change. Border Buddy saw this need and went into action right away, they are constantly developing new ways of helping not only business but people clear goods into North America. Need a customs tool for your website so your buyer knows all charges they face up front? My bet is that your sales will increase and you have peace of mind that your costs are covered. What about the pesky HS/HTS codes that haunt you? Get them wrong and it can be costly to your business, Border Buddy has the answer to that by creating a database where you can easily search the commodity and provides recommendations. This is the first of many episodes with Graham, the founder of Border Buddy as we talk more about disruption, supply chain in general and how technology is changing the game.   Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Fri, February 09, 2018

Women In Supply Chain Part 2 - Hailey McKeefry & Pamela Gordon

Welcome back 2 Babes listeners! I am so excited to share this new series with you! I have been reaching out and connecting with some of the amazing women in supply chain and will be sharing those interviews with you over the next few months in our Women of Supply Chain Series. You will hear about their careers in supply chain and we will cover topics like women in leadership, good corporate citizenship and the incredible things they are doing in the community and to support the community. In Part 2, Hailey McKeefry Editor in Chief of EBN Premier Global Electronic Supply Chain Site and Pamela Gordon, Author and Senior Sustainability Consultant for Antea Group talk about their journeys to success in not only supply chain but electronics in supply chain. Both sectors have been limited with Women in Leadership and their stories and advice are incredibly inspiring.  In this episode, Hailey and Pamela not only talk about their journey's to success but about sustainability and good corporate citizenship in supply chain PLUS you have a chance to win a copy of Pamela's book Lean and Green so make sure to tune in! Is your company working to be a good corporate citizen in supply chain?What does that mean exactly? As an SMB, how easy is it to implement a sustainability program? Find out the answers in this episode as Hailey and Pamela give us real life examples of how you can get started today. ​ Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Fri, February 02, 2018

How will the Cannabis Supply Chain work?

Welcome back 2 Babes listeners! The launch of the legalization of Cannabis is coming up very quickly if you live in Canada and a lot of people are wondering, how in the world will it be transported safely, securely and how exactly are the rules and regulations going to work? We definitely don't have all the answers but we are talking about what has been done, what needs to be done and all the questions around how it will be distributed. No one has all the answers but we are starting the discussion and talking about some of the challenges the industry and the government will face. In this episode, Dan Demers joins again as we talk through the legalization of Cannabis in Canada, the challenges we are about to face and the questions we need to start asking when we look at Cannabis supply chain. This episode is for everyone from the government, to the suppliers, to the transport companies - How is this supply chain going to be secure? How will we stop theft? How will we track? and how will we keep the consumer safe? These are just a few of the questions we will be discussing in this episode.  Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Fri, January 26, 2018

Women In Supply Chain Part 1 with Ellen Voie from Women in Trucking

Welcome back 2 Babes listeners! I am so excited to share this new series with you! I have been reaching out and connecting with some of the amazing women in supply chain and will be sharing those interviews with you over the next few months in our Women of Supply Chain Series. You will hear about their careers in supply chain and we will cover topics like women in leadership, good corporate citizenship and about the incredible things they are doing in the community and to support the community. I hope you enjoy this first episode in the series as much I did putting it together, Ellen Voie is literally changing the world for Women in Trucking. From her new radio show to creating a new doll for girls so that when they grow up they can aspire to be a driver, Ellen is creating a safe space in a career always geared towards men. In this episode, Ellen talks about women in leadership and the importance of mentorship in furthering your career. This episode is for  EVERYBODY! men, women, young women just starting out in their careers. You will be amazed at the community that Women in Trucking has created and want to be a part of it by the end of the episode, I guarantee it!  ​ Make sure to review and rate us on iTunes so others can find us and hear more about our incredible guests! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Fri, January 19, 2018

COMPETITIVE ADVANTAGE ALERT! Do you know when to authenticate your Int'l documents?

Welcome back 2 Babes listeners! Do you ship your products globally? Have you ever considered that knowing whether your International Documents must be authenticated or legalized could mean the difference between landing or losing a large sale? Well it be the competitive advantage you need!  In this episode, Dan Demers from International Documents Canada shares with us his experience when organizations have done this right and what happens and how much it costs the company when it was done wrong or not at all. Dan explains the reasons of why it is important and what you can do to take your business to the next level in International Trade! ​ Make sure to review and rate us on iTunes! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Fri, January 12, 2018

Driver shortage, no problem! Green Shipping Line is changing domestic transport!

Welcome back 2 Babes listeners! Are you struggling with your domestic transportation? This could be because of driver shortage or congestion on the roads....Maybe you are wondering how to solve this growing challenge in your business?​ On this episode we will share with you an alternative solution that will not only save you money, but time and reduce carbon footprint! In this episode, Pat Roche from Green Shipping Line goes through the increase in road congestion by 2040, how building new roads in not an option AND how bringing back the use of inland waterways will revolutionize domestic transportation. Green Shipping Line is going to reduce carbon footprint, put more money in driver's pockets, save road infrastructure AND reduce transit times. Want to learn more? Tune into this episode and open your mind to a new concept that is launching late spring of 2018! This will help you in the planning of your domestic transportation into the future. ​ Make sure to review and rate us on iTunes! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Thu, January 04, 2018

EBAY is taking B2B and International Trade to a whole NEW LEVEL!

Welcome back 2 Babes listeners! ​Did you know that Ebay could be your best trading partner? That Ebay could open your business to new markets and news sales?? On this episode we will give you a whole new meaning to International Trade at your fingertips! In this episode, Andrea Stairs, Managing Director of Ebay shows you how to utilize the Ebay platform, no matter the size of your business to take sales to a whole new level or geographic area. Andrea shares with us the key benefits and key strategies to working with Ebay to open new markets to your products. Its a small world after all and you need to take advantage of the resources to help you explore the options without spending too much time or money, that is where Ebay comes in. ​ Make sure to review and rate us on iTunes! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Thu, December 28, 2017

Is there such a thing as a perfect order?

Welcome back 2 Babes listeners! ​According to Martin Verwijmeren, CEO and Brian Hodgson, EVP of Mp Objects we are in the age of the customer and the perfect order is definitely a goal every company can achieve! How is your supply chain visibility? Do you know how to select the right partner and control tower for your business? In this episode, Martin and Brian takes us through the impact of a perfect order and how important visibility is in making that happen. In this age of the customer, the customer expects a lot from service providers as well as the vendors they spend their hard earned money with. The key? Martin and Brian gives us the insight into how visibility and the control tower affect within your supply chain will make a high difference in your business.  ​ ​ Make sure to download the resource that Martin, Brian and his team have provided us with even more insight and reasons to get this right. ​ Make sure to review and rate us on iTunes! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Thu, December 21, 2017

Episode 60 Logistics carbon footprint

Welcome back 2 Babes listeners! ​Is your logistics carbon footprint something you first think about when looking to reduce your bottom line? Well you should!         Have you ever thought about the impacts your products or services are making on the environment? from packaging to transportation, social responsibility is becoming a key ingredient to capturing buyers these days. In this episode, Stefan Reidy, the founder and CEO of ARVIEM takes us through the impacts of transportation on the environment and HOW IT CAN SAVE YOU MONEY!!! Stefan gives us real life examples of how he and his team have worked with organizations to expand their critical thinking and business decisions to include carbon footprint and the impact it has made to their bottom line. ​ ​ Make sure to download the resource that Stefan and his team have provided us that is full of stats and figures that will leave you considering carbon footprint in your supply chain conversations. ​ Make sure to review and rate us on iTunes! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Mon, December 04, 2017

EP 59 - Why is NOW the best time to invest in India?

Welcome back 2 Babes listeners! ​Why is now the right time to invest in India? What opportunities are there between India and North America and How can your company benefit? India has seen a huge amount of growth and the trade between the US and India is ever increasing. ​ In this episode, Sarah speaks to Adrian Mutton, CEO and Founder and Sannam S4 ( www.sannams4.com ) about how he is helping American companies get started and take advantage of the opportunities to grow their business in India. Having lived and worked in the country his experiences help Sannam S4 to increasingly help US companies grow in foreign markets.  ​ This episode is full of insight into the future of trade with India. ​ Make sure to download the resource that Adrian and his team have provided us that is full of stats and figures that will leave you considering the Indian market as a new international market for your business. ​ Make sure to review and rate us on iTunes! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Mon, November 27, 2017

Dragon in the house! what does the future of International Trade mean to you??

Welcome back 2 Babes listeners! ​ What does the future of International trade mean to you, your role or even your business? What is the new economy and how will technology and those disruptions affect your job or  your bottom line? ​ In this episode, Sarah speaks to Nicole Verkindt a kick ass women in tech who was named Canada's National Woman Entrepreneur of the year 2017, she owns OMX (theomx.com) AND Nicole is also an investor and dragon on Top show Next Gen Dragon's Den. ​ This episode is full of insight into the future of International Trade, The new economy and examples of innovation that WILL disrupt business.  ​ Make sure to download the resource that Nicole has provided us which was her keynote presentation at FITT - Your Future in International Trade Conference Oct 2017. If you haven't been able to take notes during the episode, the download is highly useful. ​ Make sure to review and rate us on iTunes! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Tue, October 31, 2017

57 - Why Not All WMS Systems are Created Equal w/ Mark Van Leeuwen from PathGuide Technologies

Welcome back 2 Babes listeners! "WMS" means warehouse management software or warehouse management system as the two terms are interchangeable, which stands for a bundle of applications or software that a company attaches to their ERP or accounting system that handles all things related to the materials, transactions, bringing goods into a warehouse and putting them away, then getting them picked and packed and shipped out to the customer. In this episode, our guest Mark Van Leeuwen discusses the key benefits of a WMS to every enterprise, the types of companies that would really benefit from a WMS, and what everyone should know about finding the right WMS system. This episode is filled with tons of advice and information on WMS systems, and we learn about the importance of bullet proof support as well as what the future holds for PathGuide. Plus, Nick reveals his dream to own a company called 'Drones "R" Us'. Make sure to download the resource that PathGuide has graciously provided our listeners with. If you haven't been able to take notes during the episode, the download is highly useful. Make sure to review and rate us on iTunes! Your feedback means a lot to us and goes into consideration for future episodes and improvements made to the 2 Babes podcast.

Fri, October 20, 2017

56 - Build Bridges, Not Walls: The Story about Shared Production w/ Agustín Picado from UPS Mexico

Hey 2 Babe Listeners, After our short break, we've come back with a very special episode for you guys! Our guest host for this episode is Agustín Picado, President at UPS Mexico who knows all about shared production and why it's so beneficial. So what is shared production? Augie gave an example during the interview explaining that shared production is "like a school project" and everyone working on that project brings a special skill to the table. You may have someone on your team that's really good at writing, another specializes in analyzing data, and another person is a great presenter. Shared production is made of all of those components and people involved and presented as the "finished product" by the presenter of the group. Companies focus on what they do best and most efficiently and then they trade for the rest. This means that these companies can reside in different parts of the world but have those special skills needed to put together a great finished product, which a final company assembles. This kind of shared production boosts the economies of the countries the companies involved reside in and it also makes for a higher quality finished product because each company focuses on what they truly do best.  Ground freight is heavily used between Mexico, USA and Canada.  With the recent discussions about putting up a wall along the Mexico/USA border and the upcoming changes to NAFTA, this puts shared production at risk.  ​The impending NAFTA changes and the proposed building of the wall are not just physical barriers but barriers that impede the flow of people and goods. Delays begin to stack up and will make the crossing of goods and people less reliable and more costly which will ultimately affect the customer.  Please download and listen to this episode to find out all about shared production and Augie 's insight into the future of moving product across borders not only within North America but around the world as well as the future of UPS Mexico as they continue to adapt to these changes. You can also check out Augie's TED Talk on the current state of Manufacturing jobs here . ___ The Mexico City earthquake that took place a few weeks ago left a devastating impact on the residents of the city leaving many with little to no resources to help rebuild their homes and lives back to the way they were before.  Augie

Tue, September 19, 2017

55 - What does a Captain & Freight Insurance Have in Common? w/ Cpt. Andrew Kinsey from Allianz

Hey, 2Babe Listeners, We hope you enjoyed last week's episode where we showcased some of our favourite podcasts to-date. Our team thanks you for the ongoing support and we look forward to bringing you the top leaders within our industry.  This week we cannot wait to introduce you to a fantastic guest in Captain Andrew Kinsey, a senior marine risk consultant with Allianz, the global insurance provider.  Andrew brings to the channel and episode his extensive knowledge on what to expect when it comes to ocean freight and explains to us how the insurance provider looks at claims, and how they work to improve the security and safety of the industry and workers as a whole.  Listeners should look forward to understanding more about the risks/benefits of ocean freight, what to look for when choosing an insurance provider, and most importantly, why businesses should look at ocean freight insurance as an operational tool.  Feel free to download the free white paper, Andrew has graciously provided us from Allianz, and to check out their website here.  http://www.agcs.allianz.com/   Check out 2Babe's Website Here for Additional Resources:  http://www.2babestalksupplychain.com/

Fri, September 08, 2017

The Best of 2 Babes Talk Supply Chain Podcasts - 2017-09-08

Dear 2 Babe's Listeners!   We have now reached our first milestone!   2  Babes  Talk Supply Chain has now surpassed 50 podcast uploads with more to come in the near future! We could not have done this without you, our loyal supporters and listeners.    Attached, is our special podcast release of our top hits for you and anyone else new to our channel. - Please feel free to reach out if you would like to be a guest speaker on an upcoming episode.    Make sure to check out our new podcasts every Friday, and to visit  http://www.2babestalksupplychain.com/  to download additional resources.      Sincerely, 2Babe's Talk Supply Chain Team

Tue, September 05, 2017

53 - Utilizing Data in the Transportation Industry w/ Vito Cerone, Sr. Director of Sales & Commercial Strategies at Air Canada Cargo

Hello, 2Babe's Listeners!   This week we dive into what is big data, and how that data has been used in the supply chain industry today.    Joining our 2Babe's hosts, we have a special guest in Vito Cerone, Sr. Director of Sales and Commerical Strategy, teaming up with us to explain how his company is currently implementing data into their ongoing operations and network, and how the industry outlook is looking when referring to the air transportation.    Within this podcast, Vito also talks to our hosts about his vision for the future of the industry and how he believes that both eCommerce and drones will have an impact on the future of transportation as a whole.    Feel free to visit Air Canada Cargos website here for more information:  https://www.aircanada.com/cargo/en/   Lastly, do not forget to check out our additional resources on our website:  http://www.2babestalksupplychain.com/ for blogs, white papers and videos.  ​ Stay tuned for next weeks upload! 

Fri, August 25, 2017

52 - Navigating Through the Canadian - U.S. Trade Relationship w/ Stephen Armstrong & Robert Kelle of MAPLE Business Council

Hello, 2 Babe Listeners! Today we have two special guests in Stephen Armstrong and Robert Kelle from MAPLE Business Council to talk to us about the current Canadian-U.S. Trade Relationship and how the potential NAFTA changes can make an impact.  MAPLE Business Council acts as a non-profit organization in Southern California that promotes investment, trade and entrepreneurship between Southern California and Canada. The Council was gathered to be listed as a cross-border business resource to support the numerous opportunities for growth and collaboration between the two countries.   Both Stephen and Robert bring to our podcast discussion both knowledge on the works that have kept the Canadian-Southern California relationship strong and how it has pushed forward innovations and supported both economies for the better. Our two guest also makes mention as to what we could see as impacts to this relationship if NAFTA sees any changes.  We know, Episode 52 does have a lot of information to take in, but we have perfectly packed it into this 35 minutes podcast.  Please feel free to click on the resources below for more information on all things supply chain related.  Stay tuned for Episode 53.   MAPLE Business Council Website:  https://www.maplesocal.com/ 2 Babe's Talk Supply Chain Website/Resources:  http://www.2babestalksupplychain.com/

Fri, August 18, 2017

51 - How to Scale Up Your Operation for Seasonal Spikes w/ Dallas Clarksean from Fun.com

Today's episode is all about seasonal businesses and eCommerce services. How the top and growing companies need to scale up their current operations for the dreaded seasonal spikes.  This week, our special guest, Dallas Clarksean, COO at Fun.com comes from the eCommerce company focused on pure-play Halloween costumes. Fun.com is the world's largest of its kind, and just as important as its products to their customers, Fun.com analyzes on a continuous basis their approach to seasonal spikes through what is known as predictive replenishment.  Throughout episode 51, Dallas takes our hosts through the detailed process on the keys to success for organizations fighting the push from seasonal expectations and how to modify a companies operations to satisfy those needs of their customers. - Dallas also makes notes of how the importance of retention of a workforce in a seasonal industry can help simplify processes and develop flexible departments.  Make sure to check out their website by visiting here:  https://www.fun.com/ Don't forget to visit 2 Babe's Talk Supply Chain to download more content.  "Remember Everyone, Ship Happens!" 

S1 E50 · Fri, August 11, 2017

5 Supply Chain Risk Management Mistakes

Thank you 2Babes Listeners, and Sponsors for all your ongoing support! Episode 50 Has Finally Arrived!! Episode 50 Has Finally Arrived!! To properly highlight the arrival of Episode 50 to the podcast, our 2Babes had the opportunity to chat with special guest, Bill DeMartino, General Manager at riskmethods. The company that provides SaaS, cloud-based SC risk management solutions for SMEs and large business that traditionally handle numerous international interactions daily.  For this episode, Bill takes us through the in's and out's to spot some potentials risks to businesses today. As well as helps us out by listing five SC risk management mistakes that could even cost your company a fortune, and possibly, you, your job.    Keep Your Business Listed as a "Risk Aware Enterprise."   Make sure to download riskmethods white paper on the same topic. https://www.riskmethods.net/en/download/Five-scrm-mistakes_whitepaper As well as, check out additional resources off of our website: http://www.2babestalksupplychain.com/     

S2 E49 · Fri, July 28, 2017

49 - Saving Your Business Millions through Simplified Sourcing

Hello, 2Babe's Listeners! It's Epi. 49; back in the studio and interviewing our industry's very best from all across the globe! This week our 2Babe's,  the lovely, Sarah & Nick host Co-founders Stan Garber & Alex Yakubovich at Scout RFP ( www.scoutrfp.com ) in California. In this episode, our experts talk about Request for Proposal's (RFP's) and Sourcing Software and how these options are underlooked within most businesses, which have cost organizations both in valued time and money.  Expect to learn more about the value of sourcing, the main advantages of strategic sourcing, and all the upcoming projects Scout RFP has in store to generate new ways to finalize business projects.  "Scout RFP is all about building a painless way of dealing with RFP and Sourcing Software and the buying process. Download this episode today as well as, pick up their white paper on High-Performance Sourcing and Procurement from the Harvard Business Review." www.scoutrfp.com 2Babes Talk Supply Chain Website: http://www.2babestalksupplychain.com/  

Fri, July 21, 2017

48 - How Supply Chain Podcasts Could Be The Next Big Thing w / Guest Podcaster Tim Dooner from The Shipping Pod

"Supply Chain, Logistics, Podcasts, and Heading into the Future!" Full steam ahead!  This week we got the opportunity to chat with fellow podcaster, Tim Dooner, the host and founder of the industry channel, The Shipping Pod in the studio.  For the Shipping Pod, Tim focuses on the topics of "How Things Work" within the industry, and aims to inform his listeners on in and outs on why things work, and what we can do to improve for the future.  Tim brings to our podcast some of his recent topics he has found interesting within the supply chain industry, as well as, how he believes podcasting will alway have a place in the heart of strategic operations.  By blitzing through the emergence of supply chain podcasts, Tim also lets us know what changes he expects to see from a research point-of-view and what is next for his channel and future topics.  Download this episode today, and make sure to check out The Shipping Pod, for when our 2Babes make a guest appearance on what it takes to be within the industry today from where it was before, until now. http://theshippingpod.libsyn.com/episode-19-interview-with-2-babes-talk-supply-chain http://www.stitcher.com/podcast/the-shipping-pod/e/50632765   CHECK OUT OUR WEBSITE BY CLICKING HERE Twitter: @2babestalksc Instagram: 2babestalksc LinkedIn: 2 Babes Talk Supply Chain

Fri, July 14, 2017

47 - How Integrated Business Planning is Bringing Sexy Back w/ Int'l Guest Speaker, Steven Hainey

Hey 2Babes Listeners,  This week's podcast is all about "How to Start Planning for 2025, Today".  Joining our host's Nick and Sarah, we have a guest speaker in Steven Hainey, Director of Supply Chain - Applied Materials with Newell Brands. Steven takes us through the process of integrated business planning for business' today, and how they make actions towards building and anticipating for the future.  Our discussion also touches on the issues of predictive planning with larger companies and how internal/external factors may have a role. Make sure to download this podcast today, to learn how you can move your business forward, navigate strategic financial information, and execute that perfect supply-chain balance with integrated business planning.     Check us out again next week for our upcoming podcast on more Supply Chain topics! Check out Steven's posts on LinkedIn: https://www.linkedin.com/pulse/unexpected-thing-found-when-i-googled-sop-maturity-steven?published=t   Newell Brands is an American worldwide marketer of consumer and commercial products, with brands like Rubbermaid, Bubba, Coleman, Sunbeam, FirstAlert, and numerous others. Website for Newell:  http://www.newellbrands.com Youtube for GracoBaby  https://www.youtube.com/channel/UClQlEziDvNNSe8TN6BjBfxQ Website for 2Babe's Talks Supply Chain:  http://www.2babestalksupplychain.com/  

Fri, July 07, 2017

46 - Moving Warehousing Into the Digital Future w/ John Joe, CEO at SecureSkids

The future of warehousing starts now! This week our 2Babes are joined by CEO of SecureSkids, John Joe, weeks before the launch date of his new company.  John talks to us about the current state of warehousing meeting the needs of the customers and how SecureSkids plans to open the door for continued advancements into the area. - Right now, SecureSkids looks to operate as the go-to business for short term skid solutions. With simple processing, and by allowing the customer the options to choose from the best locations that suit their warehousing needs, no matter how big or small the order. By bringing mass storage into the digital age, John expects the future or warehousing to be endless with chances to get things done faster and simpler.  Check out their website at http://secureskids.com/   BUSINESS LAUNCH DATE: END OF JULY 2017 http://secureskids.com/

Fri, June 30, 2017

45 - Learning how to Optimize Your Health & Production as a Working Professional w/ Dr. Callum Cowan M.D. at PHENOM

Hello, 2Babe Listeners!  It's that time of the year where we reflect on the amounts of paperwork we have already done and look towards capping off the year full steam ahead.  Do you think you have it in you? This week we got the opportunity to talk to a successful Canadian business owner in Dr. Callum Cowan M.D., owner at PHENOM HPM in Burlington Ontario. A high-performance medicine clinic which focuses' on research-backed solutions to improve individuals health and have them working a full strength all the time for their careers.  Throughout this podcast Dr. Cowan explains the need for working professionals to keep track of their health, and what areas people with high stress should look into to reduce burnouts. Through the use of a phenom-styled method (also can be called the Phenom Method) Dr. Cowan's goal is to have his clients optimizing all that their body can do, in a fun and healthy way. - All backed by medical results unique to the individual. To learn more, download our free podcast and share with your co-workers.    Fell free to check out his website here: http://www.phenomhpm.com/ "Dr. Cowan and his team service individuals and corporations which include NHL Players, MMA Fighters, Boxers, Business Executives, World Champions, and anyone in need to improve production level." 

Fri, June 23, 2017

44 - Choosing the Right Packaging for Your Supply Chain w/ Matt White from BillerudKorsnäs

Hello, 2Babe's Talk Supply Chain Listeners! This week we had the chance to look at supply chain on the packaging solutions side.  How finding the right packaging has impacted businesses and their future supply chain decisions.   Our guest this week is Matt White, International Account Executive from Managed Packaging, a division of BillerudKorsnäs, a global paper manufacturer headquartered in Sweden. A company with the focus on offering sustainable materials and new solutions that increase profitability while at the same time reducing their overall environmental impact. ​ Matt takes us through the topics on how choosing the right packaging can save a business millions. How can strategic packaging reduce carbon footprint? As well as, how decision makers in the supply chain industry should view the importance of packaging to their end-to-end goals. ​For all the fanatics out there, we will also touch upon AI (artificial intelligence) and DRONES!  Guest Website:  http://www.managedpackaging.org/  

Fri, June 16, 2017

43 - Savings in Transportation w/ Karl B. Manrodt from Georgia College

This week our 2Babes had the pleasure of speaking with Dr. Karl B. Manrodt from Georgia College on the recent trends and issues related to both the logistics and transportation industry.  Dr. Manrodt takes us through the past and recent strategies he has seen over the years and how companies and organizations have been trying to create savings in the transportation industry. Attempts he has witnessed, to create savings in an industry that has constantly changed with the use of technology and other innovations. In addition, a focus on companies with an interest centered around answering creative customer demands.  Make sure to download our latest episode to learn why transportation has hit another crossroad? Why we need to react to the reduction of transportation firm life cycles, and lastly, have transportation become more of a commodity to business owners instead of a strategic partnership? Feel free to visit our website to download further content on this podcast, as well as, check out our other content.  2Babes Website:  http://www.2babestalksupplychain.com/ Guest Website:  http://coba.georgiasouthern.edu/lscm/  

Fri, June 09, 2017

42 - The Personal Impact of Supply Chain w/ Alex Rhodeen from GEODIS

Ever ask the question, how do I create the choices my customer are interested in?    How do I give them the power to choose?   Those are some of the questions that businesses today are considering when thinking about the end consumer and how their supply chain will match those expectations.    ThIs week we had the opportunity to speak with someone who has made answering their questions his career and looks forward to anticipating where the next topic direction will go.  - Introducing, Alex Rhodeen!   Alex Rhodeen, Director of Disruptive Solutions at GEODIS enters the booth this week to speak with our 2 Babe's to talk about different ways businesses can try to satisfy the end user, and how they can successfully integrate them into all their supply chain strategies.    Don't worry!   We cover, free delivery, the personal meaning of innovation, heavier importance on the "last mile", and how the supply chain can become more personal.    Feel free to check out GEODIS:  website:  http://www.geodis.com/   Check out our website: babestalksupplychain.com  

Fri, June 02, 2017

41 - End to End Visibility w/ Guy Courtin from GT Nexus

Hello Listeners!  Just another sunny day here in Toronto, Canada at the studio where our two babes get to talk to top industry leaders focusing on all things supply chain management. This week, Guy Courtin, Vice President Industry & Solution Strategy, Retail, and Fashion at GT NEXUS, an affiliate of Infor Retail took our 2 Babes through the in's and out's of end-to-end visibility, thought leadership, the digital disruption for retail supply chain management, and how customers choose & think. Download Episode 41 to learn more about why winning in retail has become so difficult, and how technology within supply chain has "actually" allowed companies to compete with each other more. Don't forget to visit our website and check out our previous podcasts.     Remember, #shiphappens   https://twitter.com/GTNexus https://www.linkedin.com/company/gt-nexus https://www.youtube.com/user/gtnexus https://www.facebook.com/gtnexus/       

Fri, May 26, 2017

40 - Bringing Transformational Value in IOT and Predictive Analytics w/ Scott Byrnes from TransVoyant

Back in the studio to cap of this fantastic month, our hosts we able to talk with Scott Byrnes of TransVoyant about the transformational value in IOT and predictive analytics, and how business should implement big data.  ​ TransVoyant is a software company that tackles big-data and puts it in a format businesses can use today, and at real time. Channeling both live and predictive insights.  ​ Scott expresses the need for predictive analytics to businesses and showcases the impact it has had on supply chain management, and where the industry in moving further towards when it comes to big data, and customer demands. ​ Download our episode below to learn how to incorporate big data into your supply chain. 

Fri, May 19, 2017

39 - Sculpting The Demand Driven Supply Chain w/ Carol Ptak

Interested in learning more about Demand Driven Supply-Chain Management? How about gaining visibility?  ​ ​ Do you know how to find the relevant range? This week our host's got together with Carol Ptak, Partner at the Demand Driven Institute to talk more about the Demand Driven Adaptive Enterprise Model. ​ Throughout this episode, Carol and are host's discuss the in's and out's of the model and how it has made an affect the way many companies think today, and how they can adapt to what is expected of them.   ​ Website:  http://www.demanddriveninstitute.com/ Facebook: https://www.facebook.com/ddinstitute  

Fri, May 12, 2017

38 - Disrupting Supply Chain Learning with FREE MIT courses, learn more with Dr. Chris Caplice from MITx Micromasters

This week we had the pleasure of hosting Dr. Chris Caplice from MITx Micromasters in Supply Chain Management.    ​ Chris talks to our hosts about the barriers some people have had with online education, and how MITx Micromasters has developed its curriculum to tailor everyone from anywhere across the globe.  ​ With the focus on Supply Chain Management, Chris further explains how SCM through online learning has changed the way both companies and individual students tackle complex topics.  ​ - Introducing the next phase of online education for the supply chain industry. We hope you enjoy this episode! REMEMBER to write us a review on iTunes, stitcher and Google Play and follow us on social media: @2babestalksc   tags: 3pl, ai, artificial, barriers, business, cargo, chain, clearance, computer, corporation, courses, credential, customs, digital, education, export, forwarding, free, freight, future, global, globe, import, innovation, inside, intelligence, learning, logistics, management, mircomasters, mit, mitx, next, online, program, scoop, secrets, supply, trade, transportation, truck, warehouse, worldwide

Fri, May 05, 2017

37 - Excitement Surrounding New Tech for the SC Industry w/ Barry McGeough from PVH

This week we had the pleasure of having Barry McGeough back in with us from PVH Innovation Next - PVH Corp. to let us know what he has been up to and what exciting advancements have been made throughout the industry.  ​ Expect to be wowed by exciting new technology, easier ways to shop/ship transport, as well as the even crazier projects now formulating throughout the globe from top businesses.    We hope you enjoy this episode! REMEMBER to write us a review on itunes, stitcher and Google Play and follow us on social media: @2babestalksc

Sat, April 22, 2017

36 - The inside scoop and crazy stories from the world of 3PL

Ever wondered what it is like to work at a 3PL? How about the fact that every day is NEVER the same. Nick Sarah and Mike bring you some of the crazy stories and some insight into how the 3Pl world works. Check out this episode and get the INSIDE SCOOP! Remember to check out our free resources and past episodes on our website at www.2babestalksupplychain.com Tags: business, logistics, inside scoop, 3PL, freight, freight forwarding, supply chain, future, trade secrets, transportation, customs, clearance, airplanes, aircraft We hope you enjoy this episode! REMEMBER to write us a review on itunes, stitcher and Google Play and follow us on social media: @2babestalksc

Sat, April 15, 2017

35 How do you feel about Virtual Reality in Supply Chain? get the scoop from Alan Smithson at Metavrse

Virtual Reality is a hot topic and this technology is soon to be in our personal and professional lives. It is going to CHANGE supply chain forever so join Alan Smithson from Metavrse and the 2 babes as he tells how we can prepare for the near future. FYI - Nick is in studio for this episode but he is literally in a different world. In this episode you will learn about the various uses for VR, the future of VR in supply chain AND how it will affect YOUR life. If you are thinking about how to incorporate VR tech into your company, check out this episode! Check METAVRSE out at metavrse.com Tags: business, technology, virtual reality, augmented reality, supply chain, future, logistics, change, hot topic We hope you enjoy this episode! REMEMBER to write us a review on itunes, stitcher and Google Play and follow us on social media: @2babestalksc

Fri, April 07, 2017

34 Want to know more about crowdfunding? Join Tyler Handley from Inkbox and hear about his experience

Thinking about crowdfunding? Tyler Handley from Inkbox, a unique 2 week tattoo start up from Toronto runs Sarah and Nick through why they chose crowdfunding and what to look out for with the logistics and supply chain of the campaign. You will learn about the Inkbox campaign, what worked what challenges they had, Tyler also tells us all about their supply chain, how they manage the kitting and the shipping to the end consumer so our listeners get a real insight to this amazing company that is taking over the temporary tattoo space! Check them out at inkbox.com Tags: small business, delivery, min orders, business, campaign, vc, investment, equity We hope you enjoy this episode! REMEMBER to write us a review on itunes, stitcher and Google Play and follow us on social media: @2babestalksc

Fri, March 31, 2017

Episode 33 - Entrepreneurs, Startups and How to Navigate the Supply Chain w/Katie Nedjelski from Girl Gotch

Does the thought of starting your own company feel overwhelming and daunting? Katie Nedjelski from Girl Gotch joins the Babes to talk about the fears of starting your own company, the risks, and how to navigate your supply chain. Katie and The Babes talk about where to start and offer up some great advice and help on how to make sure you're in control of your supply chain! We hope you enjoy this episode! Don't forget to follow us on social media: @2babestalksc

Fri, March 24, 2017

Episode 32: The What, Why & How of Demand Driven Supply Chain w/Simon Eagle from Demand Driven Institute

Simon Eagle joins the Babes all the way from the UK this episode. Simon is the Certified Instructor at Demand Driven Institute's CDDP. He gives great insight what is demand-driven? why is demand-driven so effective? how to operate a demand-driven supply chain? and how to adopt the demand-driven process in your company? We hope you enjoy this episode! Don't forget to follow us on social media: @2babestalksc

Mon, March 20, 2017

Episode 31 - Supply Chain Demand, Compliance and Product Safety in the Promo World w/Jeff Lederer of Prime Line

This episode the Babes talk Jeff Lederer, CEO of Prime Line. Prime Line is the 11th largest supplier company in the promotional products industry with sales in excess of $100 million.  It employs more than 800 employees between its facility in Gaffney, S.C. and headquarters in Bridgeport, Conn. Jeff talks to us about the Promotional Industry, supply chain, and safety and compliance. We hope you enjoy this episode! Don't forget to follow us on social media: @2babestalksc

Fri, March 10, 2017

30 - Subscription Revolution w/Ben Zvaifler from Pupbox

This episode the Babes talk to Ben Zvaifler, the Founder and CEO of Pupbox . Pupbox is a monthly development box for new puppy owners delivering toys treats and training information to help navigate the many joys and challenges of puppyhood. Ben talks to us about how these monthly subscription boxes,how they are put together and delivered and the challenges of the supply chain from a start up company to where they are now. Visit www.pupbox.com and use code 2Babes for $15 off any subscription or gift. We hope you enjoy this episode! Don't forget to follow us on social media: @2babestalksc

Fri, March 03, 2017

29 - How to use Big Data and Analytics Effectively in Supply Chain w/Andrea Stroud and Joe Tillman from APQC

On today's episode of 2 babes talk supply chain we chat with Andrea Stroud and Joe Tillman from APQC on how to use Big Data and Analytics Effectively in Supply Chain. Andrea and Joe give us some great insight on this very hot topic! We hope you enjoy this episode!  Don't forget to follow us on social media: @2babestalksc

Fri, February 24, 2017

28 - Insight and tips on building operational excellence and overcoming logistics challenges w/Rear Admiral Mark "Guad" Guadagnini from Shell

Today on 2 Babes Talk Supply Chain we are joined by Rear Admiral Mark "Guad" Guadagnini, General Manager for the Shell Technology Center Houston. Guad gives us great insight and tips on operational excellence and overcoming logistical challenges. We hope you enjoy this episode!  Don't forget to follow us on social media: @2babestalksc

Fri, February 17, 2017

27 Are you prepared for the future? Identifying competencies in the supply chain w/guest Mark C Pollock from SIG

On today's episode we talk to the Chief Strategy Officer of Sourcing Industry Group, Mark C Pollack, MM. Mark talks to us about the importance of identifying competencies in your supply chain so you are prepared for the future. You don't want to miss this one! We hope you enjoy this episode!  Don't forget to follow us on social media: @2babestalksc

Fri, February 10, 2017

26 All you need to know about Rentable Supply Chain w/guest Lisa Delorme from Rent Frock Repeat

This episode of 2 Babes Talk Supply Chain we are joined by Lisa Delorme, Co-founder and CEO of Rent Frock Repeat . Lisa gives us insight on all you need to know about the world of rentable supply chain, what it is, how to do it, and all of the benefits! We hope you enjoy this episode! Don't forget to follow us on social media: @2babestalksc

Fri, February 03, 2017

25 Designing your Distribution w/guest Sheena Repath from MSH District

Today on 2 Babes Talk Supply Chain we are joined by Sheena Repath- Chief of Making Sh*t Happen at MSH District. We speak with Sheena about designing your distribution and discovering the best option to sell your product. We hope you enjoy this episode! Don't forget to follow us on social media: @2babestalksc

Fri, January 27, 2017

24 The Common Blind Spots in Supply Chain w/guest Paul Condeco from ICECORP Logistics

Today on 2 Babes Talk Supply Chain we are joined by Paul Condeco, the manager of business development and strategic solutions at ICECORP. We speak with Paul about the common blind spots in supply chain and how "cost creep" is something you should be scared about.  We hope you enjoy this episode! Don't forget to follow us on social media: @2babestalksc

Fri, January 20, 2017

23 Putting the SUPPLY in SUPPLY CHAIN w/guest Bill Belser from Cascade

On today's episode we are joined by Bill Belser and we are talking about the desired outcomes of ideal supplier scorecards. If you are in purchasing, handle supply and/or work with suppliers every day, this is the episode for you! FREE SCORECARD ON OUR WEBSITE AVAILABLE FOR DOWNLOAD! Don't forget to follow us on social media: @2babestalksc

Fri, January 13, 2017

22 Fashion Retailers: How Valuable is Their Supply Chain? w/guest Roger Gingerich

On Today's episode, we are joined by Roger Gingerich a Global Fashion Broker who is involved in every inch of the industry. Our topic in this episode is about the supply chain of retailers and how they ensure their value is top notch. We hope you enjoy this episode!  Don't forget to follow us on social media: @2babestalksc

Fri, January 06, 2017

21 Designed Concept: How a Fashion Designer used Supply Chain to Think BIG! w/guest George Sully from Sully Wong

On Today's episode of 2 Babes Talk Supply Chain, our guest is George Sully, co-founder of the well known Toronto-based brand Sully Wong. We are talking about designed concept and how George (and his partner) used supply chain to their advantage to create a kingdom of sneakers.  We hope you enjoy this episode! Don't forget to follow us on social media: @2babestalksc

Fri, December 30, 2016

20 Omni-Channel: Did You Want That Customized? w/guest Joseph Ford from Indochino

Today we speak with Joseph Ford from Indochino. He has an extensive background in this industry so we are so excited to have him as a guest. The industry of made to order and custom apparel is booming, and having the perfect supply chain is what helps drive its success.  We hope you all enjoy this episode.  Don't forget to follow us on social media: @2babestalksc

Fri, December 23, 2016

19 Making online Shipping SIMPLE w/guest Lauren Behrens from goshippo.com

Everything you need to know about e-commerce and shipping to your customers is HERE! Laura Behrens-Wu joins us from Shippo and not only is this episode jam packed with everything you NEED to KNOW to increase your customer experience but they have generously given our audience an EXCLUSIVE e-book about the State of Shipping in Commerce on our website www.2babestalksupplychain.com Laura Behrens Wu is the co-founder and CEO of Shippo, the shipping platform that connects businesses with a global network of shipping carriers to print labels, track packages and more. Behrens Wu co-founded Shippo after personally experiencing the obstacles businesses face when setting up their shipping operations for her own e-commerce business. www.goshippo.com We hope you enjoy this episode! Remember to visit our website  http://www.2babestalksupplychain.com/ AND Follow us on social media: @2BabesTalkS C

Sat, December 17, 2016

18 Oceanfreight the KEY to global VISIBILITY w/guest Don Miller from Globe Tracker

Get excited about shipping again! The Future is in technology and that is exactly what is needed, We are talking about using technology as the key to visibility when shipping via oceanfreight with Don Miller from Globe Tracker. Globe Tracker is revolutionizing the ocean freight industry starting with reefer containers to maximize visibility for all shippers, steamship lines and logistics companies so that we can all have the data we need in shipping our goods.   We hope you enjoy this episode! Remember to visit our website  http://www.2babestalksupplychain.com/ AND Follow us on social media: @2BabesTalkS C

Fri, December 09, 2016

17 The Show Biz w/guest Fran Hollingsworth from Mendelssohn Commerce

Sorry Listeners, we aren't talking about Hollywood today. Instead we are talking about the Tradeshow and Event Logistics industry with our very special guest Fran Hollingsworth. Fran is the Manager of International Sales and Development at Mendelssohn Commerce and has over 20 years experience in the business.  We hope you enjoy this episode! Don't forget to visit our website  http://www.2babestalksupplychain.com/ AND Follow us on social media: @2BabesTalkS C

Fri, December 02, 2016

16 The Social Part of Supply Chain w/guest Ben Kolp from Orca Social

Welcome to 2 Babes Talk Supply Chain! Today we are joined by Ben Kolp of Orca Social who joins us all the way from Spain! In this episode we talk about the importance of engagement and social technologies to move your business forward while enhancing your customer experience! We hope you enjoy this episode! Don't forget to visit our website: http:// www.2babestalksupplychain.com/ AND  Follow us on social media: @2babestalksc

Fri, November 25, 2016

15 The NEED TO KNOW about Supply Chain Finance w/guest Alexander Malaket

Welcome to 2 Babes Talk Supply Chain! Today we are joined by Alexander Malaket, who is President of Canadian consultancy OPUS Advisory Services International Inc. In this episode we talk about letters of credit and the importance of keeping your company financially safe! We hope you enjoy this episode! Don't forget to visit our website: http:// www.2babestalksupplychain.com/ AND  Follow us on social media: @2babestalksc

Fri, November 18, 2016

14 Introducing the Cast of "The Trade Transaction" w/guest Caroline Tompkins from FITT

Welcome to Episode 14 of 2 Babes Talk Supply Chain! We are joined today by Caroline Tompkins, President and CEO of Forum for International Trade Training a.k.a FITT.  In this episode we pen out the script for the perfect supply chain movie and it's characters...it's called "The Trade Transaction". Who is involved? What do they do? Why do they do it? Well you'll have to listen to find out! We hope you enjoy this episode!    Don't forget to visit our website:  http://www.2babestalksupplychain.com/ AND Follow us on social media: @2babestalksc Have any questions or suggestions? E-mail us at listener@2babestalksupplychain.com  

Fri, November 11, 2016

13 Let's Get Serious About Sourcing! w/guest Dawn Tiura

Today we talk to Dawn Tiura, CEO and President of SIG, SIG University and Outsource, has over 26 years leadership experience, with the past 22 years focused on the sourcing and outsourcing industry.  For this reason, she is the perfect person to get serious about sourcing with!  We hope you enjoy this episode! Don't forget to follow us on social media: @2babestalksc AND Don't forget to visit our website: http://www.2babestalksupplychain.com/    

Fri, November 04, 2016

12 INCOTERMS®! INCOTERMS®! w/guest Nick Mauro from Hampton Products

Episode 12 is all about INCOTERMS®! Incoterms® are a funny thing, you either love 'em or hate 'em and luckily our guest is on the positive side! Nick Mauro is the Director of Global Supply at Hampton Products. He is responsible for managing the procurement team, supplier relationships and audits, and managing the logistics and contracts from over 1000 containers a year. Did we mention he likes Incoterms®? We hope you enjoy this episode!  Don't forget to follow us on social media! @2babestalksc AND  Don't forget to visit our website  http://www.2babestalksupplychain.com/       

Fri, October 28, 2016

11 Ship Happens...Hanjin Fallout, Future of Shipping and So Much More w/guest Ken O'Brien, Gemini Shippers Group

Welcome to 2 Babes Talk Supply Chain ! We are so happy to have Ken O'Brien, the COO of Gemini Shippers and the Founder of bigboxSMALLBOX, as a guest for episode 11. This week's episode is about SHIPPING!  As you can tell from the title, shipping is definitely a big topic to cover and we can't talk about shipping without mentioning the unfortunate fallout of Hanjin.  Today we cover the future of shipping and MUCH more...We hope you enjoy it! If you have any questions about this episode, or have any suggestions for future episodes please e-mail us, we'd love to hear from you! listener@2babestalksupplychain.com   And don't forget to follow us on LinkedIn, Twitter and Instagram.  @2babestalksc ! Did you know we have a website? Check out Humans of Supply Chain and our FREE resources !

Fri, October 21, 2016

10 Supply Chain vs. Logistics- What Gives? w/guests Andrew & Gena

Welcome to 2 Babes Talk Supply Chain! This episode breaks down the specific roles of both Supply Chain and Logistics Managers. Andrew and Gena are both Managers at EYELEVEL INC. The difference? One is a Supply Chain Manager and the other is a Logistics Manager.   Check out their website !   Have questions for our sponsor? www.icecorp.ca   Reach out to 2 Babes: listener@2babestalksupplychain.com website @2babestalksc on instagram and twitter

Fri, October 14, 2016

9 - Local vs Offshore Manufacturing, what did YOU Decide? w/guests Sheena & Monique

Welcome to 2 Babes Talk supply Chain! This episode is EXPLICIT and will make a HUGE impact on your business - We discuss Local vs Offshore Manufacturing    Sheena and Monique from MSH District tell us all about how to make shit happen and answer all your questions about whether go local or offshore manufacturing. These ladies inspire everyone to dream to big and give people a powerful platform to build cool shit and launch their dreams! Get in touch with MSH, Sheena and Monique: @MSHDistrict on all social platforms check out their  website !   Have questions for our sponsor? www.icecorp.ca     Reach out to 2 Babes: listener@2babestalksupplychain.com website @2babestalk sc on instagram and twitter    

Thu, October 06, 2016

8 Are you compliant? How NOT to bankrupt your company... w/guest Shayne Cannon

Welcome to 2 Babes Talk Supply Chain!   This episode has everything you NEED to KNOW about staying compliant and not bankrupting your company!   In this episode we talk to Shayne Cannon, a Senior customs compliance specialist from an International Sporting Goods Company who walks us through the do's and dont's of staying ahead and staying compliant.   Shayne Cannon has worked in all aspects of international trade with a focus on customs compliance for the past 18 years. His experience spans various customs roles in brokerage, 3PL, courier and private industries. If you want to get in touch with Shayne: Linkedin   If you want to check out 2 Babes, click on here for our website On Instagram and Twitter we are @2babestalksc or reach us on Linkedin    

Wed, September 21, 2016

7 The FACTs from the BS - Interviewing investigative techniques for Supply Chain Executives w/guest Dan Kelly

Welcome to 2 Babes Talk Supply Chain! You Wont want to miss this episode where we talk to Dan, The Negotiator Guru about investigative interviewing in Supply Chain!   In this episode you will learn the Negotiator Guru top tips and takeaways for both SC Executives interviewing vendors and SC Account Executives interviewing potential customers and have increased beneficial conversations. Dan Kelly started his Supply Chain career in the FBI where he was in charge of Strategic Supplier Relationships and since leaving the FBI, Dan has supported Cargill, Syngenta and MTS Systems in various roles from Senior Project Specialist to Global head of Procurement within 5 years. Dan Founded the Negotiator Guru which focuses on making small to mid market companies more profitable by lowering their indirect expenses.   If you have any questions for Dan, here are his details: Website: Thenegiotiator.guru Linkedin: www.linkedin/in/dankelly1   Be sure to follows us: Twitter/Instagram: @2babestalksc Linkedin Want to Be a Guest or a Sponsor, visit out website: www.2babestalksupplychain.com  

Fri, September 16, 2016

6 - 3PL vs 4PL How to Outsource effectively w/guest Julie Thompson

Welcome to 2 Babes Talk Supply Chain! We are very excited to bring you Episode 6 all about how to outsource effectively! We continue to put the sexy into Supply Chain! In this episode we are talking to Julie Thompson of ICECORP USA all about 3PL vs 4PL and how to outsource effectively! Since returning to the US from living in Japan, Julie has seen the explosion of international trade, with all levels of companies outsourcing their supply chain. Working on both the provider side and private sector has given Julie a lot of insight into the subject and shares some great information and tips.   You can contact Julie with any questions: Linkedin Company Website   Be sure to follow us: Twitter/Instagram: @2babestalksc Linkedin Wanna be a guest or a sponsor, check out Our Website

Fri, September 16, 2016

5 - How will Connected Apparel and Wearable Tech disrupt Supply Chain? w/guest Barry McGeough from PVH

Welcome to 2 Babes Talk Supply Chain! We are very excited to bring you Episode 5, as we continue to put the SEXY into SUPPLY CHAIN! In this episode, we had a great conversation with Barry McGeough who is the Group Vice President of Innovation Next at PVH. Barry and his team serves the needs of all brands at PVH, the country's second largest importer of apparel, who's brands include the Calvin Klein, Tommy Hilfiger, Izod and Speedo. Four years ago, as the new VP of Hargoods Speedo, McGeough used his knowledge working with outdoor athletes to work with Olympians to advance ideation in the hydrodynamic space using engineered innovation and biomimicry to create cutting edge technical swimming gear. McGeough and his team at Innovation next are at the forefront of connected apparel and we are excited to share with all of you his insights into the industry.   You can contact Barry for any questions you might have: Linkedin (Company)   Linkedin Personal Facebook (Company) Twitter: @barrymcgeough Instagram: barryjosephmcgeough   Be Sure to follow us: Twitter: @2babestalksc Instagram: @2babestalksc Linkedin    

Tue, July 19, 2016

4 RFP's and Cowboys w/guest Alex Fletcher

Welcome to 2 Babes Talk Supply Chain! We are very excited to bring you the 4th installment of the podcast, as we continue to put the SEXY into SUPPLY CHAIN! In this episode, we had a great conversation with Alex Fletcher who is the Founder and Managing partner for Fletcher Supply Chain Group, a Boston based consulting firm. Under his leadership, Fletcher Supply Chain group delivers tailored Supply Chain solutions with the purpose of driving value and reducing overhead costs for the client’s business needs. His experience also includes exposure to worldwide assignments as a Logistics Readiness officer in the United States Air force for 13 years. This allowed him to gain a great amount of knowledge on the use of strategic sourcing, procurement and logistics optimization tools. With a Masters in Logistics and Supply Chain Alexander Fletcher possesses a broad understanding of supply chain competencies – making him one of the most informed consultants in supply chain solutions. You can contact Alex with any questions you might have: LinkedIn (company): https://www.linkedin.com/company/fletcher-supply-chain-group LinkedIn (personal): https://www.linkedin.com/in/alexanderfletcher Twitter: https://twitter.com/FletcherSCG   Be sure to follow us: Twitter @2BabesTalkSC Instagram @2BabesTalkSC 2 Babes Talk Supply Chain on YouTube  https://www.youtube.com/channel/UCeSgYV9v7q6QoTL4BddCaQw  

Thu, June 16, 2016

3 The Internet of Things w/guest Steve Robinson

Welcome to 2 Babes Talk Supply Chain!   We are so excited to bring you this podcast! We put the SEXY into SUPPLY CHAIN! This episode we have a great conversation with Steve Robinson and his views on the Internet of Things (IOT). Steve Robinson has been leading and building world-class global supply chain teams for multi-national fortune 500 companies for over 20 years. Most recently, Steve led Starbuck’s Global supply chain Center of Operations Excellence as Vice President and is well known as one of the significant contributors to WalMart’s supply chain success. His vision and creativity powered the WalMart Supply Chain transformation during the company’s critical expansions into the Grocery industry, and he later led all logistical initiatives in support of WalMart’s international expansions into Germany, Canada, Mexico, Argentina, Brazil, China, and Korea. His experience also includes exposure to industry leading replenishment and inventory management, product strategy for a supply chain software and technology provider, and years as an advisor and coach. Steve possesses a unique 360-degree view—making him one of most informed and in-demand leaders in global supply chain. You can contact Steve with any questions you might have: LinkedIN: Steve Robinson Company: Robinson Distribution Inc. If youhave any comments or requests you can send them to listener@2babestalksupplychain.com Be sure to follow us: Twitter @2BabesTalkSC Instagram @2BabesTalkSC 2 Babes Talk Supply Chain on YouTube  https://www.youtube.com/channel/UCeSgYV9v7q6QoTL4BddCaQw    

Wed, May 25, 2016

2 Millennials in Supply Chain w/guest Andrea Stroud

Welcome to 2 Babes Talk Supply Chain!   We are so excited to bring you this podcast! We put the SEXY into SUPPLY CHAIN!   We had the chance to sit down and talk to Andrea Stroud, the Research Program Manager, at APQC about Millennials and their place in supply chain.  In Andrea's role she focuses on uncovering and sharing supply chain management and product development benchmarks and best practices.   Since joining APQC in 2013, Andrea has conducted research projects in some of the following topic areas: talent management in the supply chain, supplier collaboration, top performers in procurement, improving procure-to-pay processes, as well as managing IT risk in the supply chain.  She has served as a media source for Supply and Demand Chain Executive, Supply Chain Brain, Kinaxis Supply Chain Expert Community, MyPurchasingCenter, and SupplyChainOpz. You can contact Andrea with any questions you might have: Twitter:  @ AJStroud_APQC   LinkedIN: Andrea Stroud   If youhave any comments or requests you can send them to listener@2babestalksupplychain.com Be sure to follow us: Twitter @2BabesTalkSC Instagram @2BabesTalkSC 2 Babes Talk Supply Chain on YouTube  https://www.youtube.com/channel/UCeSgYV9v7q6QoTL4BddCaQw  

Fri, April 15, 2016

1 Welcome to 2 Babes Talk Supply chain

Welcome to 2 Babes Talk Supply Chain!  We are so excited to bring you this podcast! We put the sexy into supply chain! In this episode we discuss the difference between Supply Chain and Logistics, and we crack the code on a ton of confusing acronyms.  Stay tuned to our future episodes where we will be interviewing the TOP supply chain professionals in the industry! If you have any comments or requests you can send them to listener@2babestalksupplychain.com   Be sure to follow us: Twitter @2BabesTalkSC Instagram @2BabesTalkSC 2 Babes Talk Supply Chain on YouTube  https://www.youtube.com/channel/UCeSgYV9v7q6QoTL4BddCaQw