Personas and Outrageous Software - an Interview with Alan Cooper
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December 11, 2006 10:02am
19m
I asked Alan Cooper (over a rather echoing connection) why he is outraged by bad software, and how he developed the concept of 'personas'.
I was interested to hear the 'father of Visual Basic' say 'What I need is a computer that doesn't make me feel bad and a cellphone that doesn't make me feel stupid'.