Digital HR Leaders with David Green
In this series, David Green will be speaking to a range of senior HR leaders who are pushing a data-driven and digital HR agenda. There is an increasing need for HR professionals to become more digitally and numerically literate – to acquire the skills necessary to process, produce and leverage digital information to create business value. You'll hear from people leaders who are driving transformation in their organisations on how HR can prepare for the future and what HR leaders need to do to prepare for the Future of Work. Hosted on Acast. See acast.com/privacy for more information.
S46 E229 · Tue, April 29, 2025
How S&P has Embedded Workforce Planning into Business Strategy (an Interview with Alan Susi)
At Insight222, we’re seeing more and more leading companies approach workforce planning with the same discipline and structure as financial planning - treating it as a core part of how they run the business, not just an HR process. And one company that is doing this exceptionally well is S&P. So, in this episode of the Digital HR Leaders podcast, David Green sits down with Vice-President and Global Head of Organisational Analytics and People Insights at S&P Global, Alan Susi, to explore exactly what it takes to transform workforce planning into a true strategic capability. Join them as they discuss: How S&P Global is embedding workforce planning into core business decision-making Why Finance is such a key partner in making planning successful Balancing short-term execution with long-term workforce health The role of AI and tech in shaping the future of planning What leading companies are doing differently, and what others can learn If you’re looking to make workforce planning a more strategic and impactful part of your organisation, this episode, sponsored by Worklytics, is packed with ideas, lessons, and real-world insights from someone leading the way. Worklytics helps leaders understand how work actually happens with data-driven insights into collaboration, productivity, and AI adoption. By analyzing real work patterns - from meetings to tool usage - they empower teams to work smarter, not harder. And here’s something special: Worklytics is offering Digital HR Leaders listeners a complimentary AI adoption assessment to understand how your teams are really using AI - and where untapped potential lies. But don’t wait - spots are limited. Learn more at worklytics.co/ai Hosted on Acast. See acast.com/privacy for more information.
S46 E228 · Tue, April 22, 2025
The Role of People Analytics in Measuring AI Adoption and Business Impact (an Interview with Erik Schultink)
Rolling out AI tools is easy. Making them deliver real value for people and performance? That’s the challenge. In this episode of the Digital HR Leaders podcast, host David Green is joined by Erik Schultink, CTO and Co-Founder of Worklytics, to explore how organisations can move beyond the hype and start measuring the real impact of AI in the workplace. Join them as they uncover: Why most companies aren't seeing the tangible value of their AI investment What leading organisations are doing differently to embed AI into the flow of work How people analytics teams can track meaningful signals of successful AI adoption The unintended consequences of AI on workload, productivity, and burnout The role of ONA (Organisational Network Analysis) in improving AI integration Who should own AI adoption Practical steps for HR leaders looking to shape a responsible, people-first AI strategy Whether you're just starting your AI journey or seeking to realign your current approach, this episode, sponsored by Worklytics, delivers critical insights to help you lead with clarity, intention, and impact. Worklytics helps leaders understand how work actually happens with data-driven insights into collaboration, productivity, and AI adoption. By analysing real work patterns - from meetings to tool usage - they empower teams to work smarter, not harder. And here’s something special: Worklytics is offering Digital HR Leaders listeners a complimentary AI adoption assessment to understand how your teams are really using AI - and where untapped potential lies. But don’t wait - spots are limited. Learn more at worklytics.co/ai Hosted on Acast. See acast.com/privacy for more information.
S46 E227 · Tue, April 15, 2025
How People Analytics and Science Powers Amazon’s Global Hiring Engine (an Interview with Ashish Parulekar)
What does it take to scale talent acquisition at one of the world’s largest companies? When hiring spans hundreds of thousands of roles - from warehouses to tech hubs - the answer isn’t just more recruiters. It’s smarter systems, better data, and deep analytics. In this episode, David Green is joined by Ashish Parulekar, Director of Data Science and Global Head of Talent Acquisition Analytics at Amazon, to explore how one of the most complex hiring engines in the world runs on data-led decisions. Join them as they uncover: How Amazon balances cost, speed, quality, and fairness in hiring The tools and tech optimising high-volume and corporate recruitment The various ways to assess top talent without bias The evolving role of people analytics in unlocking productivity What skills matter most in this growing field of people analytics And how to avoid the trap of “data theatre” in early-stage analytics functions Whether you're scaling a global team or building a people analytics capability from the ground up, this episode, sponsored by Worklytics, is packed with practical insight and strategic takeaways. Worklytics helps leaders understand how work actually happens with data-driven insights into collaboration, productivity, and AI adoption. By analysing real work patterns - from meetings to tool usage - they empower teams to work smarter, not harder. And here’s something special: Worklytics is offering Digital HR Leaders listeners a complimentary AI adoption assessment to understand how your teams are really using AI - and where untapped potential lies. But don’t wait - spots are limited. Learn more at worklytics.co/ai Hosted on Acast. See acast.com/privacy for more information.
S46 E226 · Tue, April 08, 2025
How Atlassian Uses Behavioural Science and Data to Power Distributed Work (an Interview with Annie Dean)
What does it really take to make flexible work succeed - at scale and over time? In this episode of the Digital HR Leaders podcast, host David Green sits down with Annie Dean, Vice President of Workplace and Future of Work Transformation at Atlassian, to explore how one of the world’s leading tech firms is boldly reimagining work for the long term. Sharing insights from Atlassian’s five-year journey as a fully distributed company, Annie unpacks how her team is using behavioural science, asynchronous collaboration, and AI to design a more human-centric and productive way of working. Join them as they discuss: The biggest lessons Atlassian has learned from five years of distributed work Why they built an internal behavioural science function, and how it drives their work design How asynchronous collaboration is redefining productivity and employee well-being How AI power users are saving up to 7 hours a week - and how Atlassian is enabling that shift Proven strategies to integrate AI into distributed team workflows Guidance for HR and people analytics leaders defending flexibility with data A sneak peek into upcoming research from Atlassian’s Teamwork Lab Whether you’re refining your flexible work strategy or looking to future-proof your organisation’s operating model, this episode, sponsored by Worklytics, is packed with practical ideas and forward-thinking insights. Worklytics helps leaders understand how work actually happens with data-driven insights into collaboration, productivity, and AI adoption. By analysing real work patterns - from meetings to tool usage - they empower teams to work smarter, not harder. And here’s something special: Worklytics is offering Digital HR Leaders listeners a complimentary AI adoption assessment to understand how your teams are really using AI - and where untapped potential lies. But don’t wait - spots are limited. Learn more at worklytics.co/ai Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, April 01, 2025
How Adaptive Skills and Talent Intelligence Will Power the Future of HR (an Interview with Loïc Michel)
How can HR build agility in a BANI World? In a world that feels increasingly brittle, anxious, nonlinear and incomprehensible (BANI), how can HR leaders design talent strategies that keep pace with constant disruption? Three years since his last appearance, Loïc Michel, Co-Founder and CEO of 365Talents, returns to the Digital HR Leaders podcast to sit down with David Green and discuss how HR can shift from reactive to truly adaptive strategies in the face of ongoing global uncertainty. Explore how HR can build resilience and relevance by focusing on skills, agility and AI-powered innovation. In this episode, expect to learn more about: What a BANI world means for workforce planning and HR strategy The concept of adaptive talent intelligence and its real-world applications Examples of organisations leading the way with agile talent practices Why HR struggles to move fast, and what’s standing in the way Practical steps to implement skills-based transformation without long delays The role of agentic AI and how 365Talents is using it to drive change How people analytics and strategic workforce planning fit into this transformation An “uncomfortable truth” about AI and the future of skills in HR If you’re looking to simplify transformation, stay ahead of disruption, and future-proof your workforce strategy in a world that won't wait, this episode – sponsored by 365Talents – is for you. 365Talents takes a flexible, tailored approach to skills and talent management—because no two businesses are the same. Their adaptive talent intelligence solutions empower HR teams to move faster, build skills-based strategies, and deliver real impact at scale. Want to learn more? Visit www.365talents.com And don't forget to explore the latest thinking on skills and job architecture in this in-depth playbook: The Skills and Job Architecture Playbook Hosted on Acast. See acast.com/privacy for more information.
S45 E225 · Tue, March 25, 2025
How to Drive Workforce Experience and Learning with Digital Coaching (an Interview with Anna Tavis)
For a long time, coaching was an exclusive privilege—mainly reserved for senior leaders. But thanks to AI and digital platforms, that is changing. Coaching is now accessible at every level of an organisation, transforming how employees learn, grow and develop. However, this shift also raises important questions: Is digital coaching as effective as traditional methods? How can organisations balance human and AI-driven coaching? What challenges should HR leaders anticipate when implementing these tools? To uncover these very important questions, in this episode of the Digital HR Leaders podcast, David Green is joined by Anna Tavis, researcher, global educator, coach, and Chair of the Human Capital Management Department at New York University. Together, David and Anna discuss: How AI-driven coaching is being used in organisations today Who benefits most from digital coaching—and who might not Key considerations for HR leaders implementing AI coaching tools Common challenges in adoption and how to navigate them The impact of AI coaching on employee feedback and workforce insights The future of learning, development and coaching in the next decade With AI reshaping the workplace, understanding how to integrate digital coaching effectively is more important than ever. So grab a pen and paper and tune in to this must-listen episode sponsored by Amazing Workplace, an AI-powered platform designed to help companies grow and succeed by unlocking the full potential of their people. By providing the most accurate insights into how employees feel and why, Amazing Workplace equips leaders with powerful tools to drive meaningful improvements where they matter most. In fact, with Amazing Workplace, companies have reduced turnover by up to 90% and have increased revenue by over 400%. Find out more at www.amazingworkplace.com Hosted on Acast. See acast.com/privacy for more information.
S45 E224 · Tue, March 18, 2025
How HR Can Lead Successful Digital Transformation Initiatives (an Interview with Lucy Adams)
Digital and AI transformation is reshaping workplaces across the globe, but why do some organisations succeed while others struggle? What sets the leaders apart in navigating change effectively? In this episode of the Digital HR Leaders podcast, host David Green is joined by Lucy Adams, CEO of Disruptive HR and former CHRO at the BBC and Eversheds. With years of experience modernising HR practices, Lucy has helped thousands of HR professionals move beyond outdated, process-heavy models to adopt agile, people-focused strategies that align with today’s fast-evolving business landscape. Together, they explore: The biggest challenges HR teams face in driving transformation Practical strategies for breaking large-scale change into manageable steps How to address the emotional and behavioural hurdles of transformation Tailoring change approaches to different groups (early adopters vs. resistors) How HR can equip business leaders to be effective change champions The key skills HR professionals need to thrive in an era of rapid transformation If your organisation is in the midst of change—or preparing for it—this conversation is packed with insights you can start implementing today. This episode is sponsored by Amazing Workplace, an AI-powered platform designed to help companies grow and succeed by unlocking the full potential of their people. By providing the most accurate insights into how employees feel and why, Amazing Workplace equips leaders with powerful tools to drive meaningful improvements where they matter most. With Amazing Workplace, companies have reduced turnover by up to 90%, have increased revenue by over 400%, and solved recruitment. Find out more at www.amazingworkplace.com Hosted on Acast. See acast.com/privacy for more information.
S45 E223 · Tue, March 11, 2025
Why Measuring Happiness Matters Just as Much as Engagement
Can employee happiness be the key to unlocking peak productivity? For years, organisations have invested heavily in employee engagement, recognising its impact on performance and retention. Research also suggests that employee engagement alone isn’t enough. Yet many organisations still overlook it or struggle to measure it effectively. In this episode of the Digital HR Leaders podcast, host David Green is joined by Shon Holyfield, Founder and CEO of Amazing Workplace, to explore why happiness should be measured alongside engagement—and how doing so can transform business outcomes. Join them as they explore: The difference between engagement and happiness, and why both matter for business success The key indicators of employee happiness and how they impact performance Why traditional engagement surveys may not capture the full picture of employee well-being How a more dynamic, real-time approach to measuring happiness can drive better business outcomes The role of transparency in happiness scores How to balance privacy, authenticity and psychological safety when collecting employee insights Listen now to learn how you can measure and improve employee happiness to unlock greater productivity, engagement, and business success. This episode is sponsored by Amazing Workplace, an AI-powered platform designed to help companies grow and succeed by unlocking the full potential of their people. By providing the most accurate insights into how employees feel and why, Amazing Workplace equips leaders with powerful tools to drive meaningful improvements where they matter most. With Amazing Workplace, companies have reduced turnover by up to 90%, have increased revenue by over 400%, and solved recruitment. Find out more at www.amazingworkplace.com Hosted on Acast. See acast.com/privacy for more information.
S45 E222 · Tue, March 04, 2025
How Manulife Improved Employee Experience Through Transforming Its Organisational Culture (an Interview with Katherine Macnaughton)
For many employees, work is more than a paycheck—it’s an opportunity to contribute to something bigger. But for organisations, creating a culture where purpose is more than just a slogan requires bold action and thoughtful strategy. One organisation that has achieved this successfully is financial services company Manulife. In this episode of the Digital HR Leaders podcast, host David Green sits down with Katherine Macnaughton, Vice President of Global Talent Management and Development at Manulife, to discuss how Manulife is embedding purpose into every stage of the employee journey. Together they explore: The catalyst that sparked Manulife’s cultural transformation How the Better Life Campaign is creating a more engaged workforce The business impact of aligning employees with a shared purpose Preparing for the future and Generative AI readiness with Manulife’s Pursuit Program Addressing job security concerns in the age of AI Listen now to learn how Manulife is redefining what it means to work with purpose. This episode is sponsored by Amazing Workplace, an AI-powered platform designed to help companies grow and succeed by unlocking the full potential of their people. By providing the most accurate insights into how employees feel and why, Amazing Workplace equips leaders with powerful tools to drive meaningful improvements where they matter most. With Amazing Workplace, companies have reduced turnover by up to 90%, have increased revenue by over 400%, and solved recruitment. Find out more at www.amazingworkplace.com Hosted on Acast. See acast.com/privacy for more information.
S45 E221 · Tue, February 25, 2025
How to Bridge Cultures and Lead Global Teams for Success (an Interview with Erin Meyer)
What if the way you give feedback, run meetings or make decisions was holding your global team back—without you even realising it? Cultural differences influence how we work in powerful ways, and understanding them is the key to unlocking better collaboration and leadership. So, in this episode of the Digital HR Leaders podcast, host David Green sits down with Erin Meyer, professor at INSEAD and author of The Culture Map: Breaking Through the Invisible Boundaries of Global Business , to explore how cultural differences shape the way we work, lead and collaborate. Join them as they uncover: The eight dimensions of culture and how they impact leadership and teamwork How organisations can use The Culture Map to navigate cultural complexities Strategies for bridging high-context and low-context communication styles Practical approaches to giving and receiving feedback across cultures Aligning hierarchical and egalitarian leadership styles in global teams Navigating cultural differences in time management and decision-making If you’re leading a global team or working across cultures, this conversation is packed with actionable insights to help you sharpen your cultural intelligence and lead more effectively. This episode is sponsored by Amazing Workplace and Workhuman. Amazing Workplace is an AI-powered platform designed to help companies grow and succeed by unlocking the full potential of their people. By providing the most accurate insights into how employees feel and why, Amazing Workplace equips leaders with powerful tools to drive meaningful improvements where they matter most. With Amazing Workplace, companies have reduced turnover by up to 90%, have increased revenue by over 400%, and solved recruitment. Find out more at www.amazingworkplace.com Workhuman is the world’s number one employee recognition platform, helping the biggest companies drive engagement, improve retention and show tangible business value – all while making work more human for millions of people every day. To find out more and see it in action, come along to Workhuman Live Forum in London on March 19th. Tickets are free but limited, grab them now at workhumanlive.com/forum Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, February 18, 2025
How Leading Companies Turn People Analytics into Business Value (an Interview with Jonathan Ferrar and Naomi Verghese)
Delivering real business value with people analytics requires more than just data—it demands the right strategies, capabilities and ecosystem. In this special bonus episode of the Digital HR Leaders podcast, host David Green is joined by Jonathan Ferrar, CEO of Insight222, and Naomi Verghese, Research Director at Insight222, to uncover what truly differentiates leading companies in people analytics. Drawing from Insight222’s latest research, they explore: The biggest shifts in people analytics over the past five years How leading companies maximise AI and data democratisation for business impact The key skills and resources HR and people analytics professionals need to develop The critical role of a data-driven HR culture—and how to build one A sneak peek into Jonathan and Naomi’s upcoming book on the ROI of people analytics Packed with insights, research and real-world examples, this episode is a must-listen for HR leaders, people analytics leaders and anyone looking to transform their organisation with data. Listen now and take your people analytics strategy to the next level. For more of us at Insight222, check out our website, here. Hosted on Acast. See acast.com/privacy for more information.
S44 E220 · Tue, February 11, 2025
How Lufthansa Group Combines Operational and Strategic Workforce Planning (an Interview with Dr. Tobias Bartholomé)
What do you do when the workforce planning strategy that’s worked for years no longer fits the future? You rethink, reset and rebuild. In this episode of the Digital HR Leaders podcast, host David Green sits down with Dr. Tobias Bartholomé, Project Lead for Strategic Workforce Planning at Lufthansa Group, to explore why—after nearly a decade—Lufthansa has taken a bold step back to reimagine how it plans for the future of work. Join them as they uncover: The reasons driving a complete reinvention of workforce planning at Lufthansa Group How to align future-facing strategies with immediate operational needs Practical tactics for leveraging external labour market data to stay ahead of the competition The art of converting workforce insights into actionable, lasting change Strategies for maintaining momentum through leadership transitions Collaborative approaches within the travel and mobility ecosystem to tackle shared talent challenges Tune in to this episode, sponsored by TalentNeuron, and discover how one of the world’s leading airlines is preparing its workforce for tomorrow’s challenges—today. TalentNeuron is the future of workforce transformation. From strategic workforce planning to skill gap analysis, TalentNeuron combines external talent intelligence and internal data into one seamless platform. Why not join global enterprises already leveraging actionable insights to boost organisational performance and readiness and visit talentneuron.com today. Hosted on Acast. See acast.com/privacy for more information.
S44 E219 · Tue, February 04, 2025
What People Analytics Leaders Need to Know about Scaling their Function (an Interview with Henrik Hakansson)
Scaling a people analytics function isn’t just about growing a team—it’s about building the right foundations, securing stakeholder buy-in, and investing in capabilities that drive real business transformation. To discuss this topic, in this episode of the Digital HR Leaders podcast, host David Green sits down with Henrik Hakansson, Head of People Analytics at Volvo Cars. With a track record of building and scaling people analytics teams at Sony, Delivery Hero, and now Volvo, Henrik shares practical insights from his journey—what worked, what didn’t, and the lessons he’s learned along the way. Join them as they explore: How to establish and grow a people analytics team from scratch Key differences in building people analytics functions across diverse industries The skills, capabilities, and partnerships needed to drive real business transformation Securing stakeholder buy-in for advanced analytics The role of people analytics in strategic workforce planning Whether you're just starting out or looking to take your people analytics function to the next level, this episode, sponsored by TalentNeuron, is packed with actionable insights. Hit play to learn how to scale people analytics and unlock its full potential for your organisation. About TalentNeuron: TalentNeuron is shaping the future of workforce transformation. From Strategic Workforce Planning to skill gap analysis, TalentNeuron seamlessly combines external talent intelligence with internal data into one powerful platform. Join leading global enterprises already using actionable insights to boost organisational readiness and performance. Visit talentneuron.com today. Hosted on Acast. See acast.com/privacy for more information.
S44 E218 · Tue, January 28, 2025
How to Turn Strategic Workforce Planning into Impactful Action (an Interview with David Wilkins)
Are you still struggling to get it right? Are you struggling to make that transition from Excel sheets, align your data effectively, or executing your plans in a way that drives real impact? In this episode of the Digital HR Leaders podcast, host David Green sits down with David Wilkins, Chief Product and Strategy Officer at TalentNeuron, to uncover what it really takes to master SWP. Drawing on years of experience and TalentNeuron’s extensive research, David shares actionable insights and forward-thinking strategies to help organisations transform their workforce planning efforts. So, hit play to learn more about: Why the question of ownership is central to the success of SWP—and who should take the lead How to align internal and external data for smarter, more impactful decision-making Why getting the right data architecture in place is just the first step—and what comes next The tools, strategies and skills organisations need to move beyond traditional methods and drive real workforce transformation Whether you’re leading SWP efforts, navigating workforce transformation, or just trying to keep up with the rapid pace of change, this episode, sponsored by Talent Neuron, is an absolute must-listen. About TalentNeuron: TalentNeuron is shaping the future of workforce transformation. From Strategic Workforce Planning to skill gap analysis, TalentNeuron seamlessly combines external talent intelligence with internal data into one powerful platform. Join leading global enterprises already using actionable insights to boost organisational readiness and performance. Visit talentneuron.com today. Hosted on Acast. See acast.com/privacy for more information.
S44 E217 · Tue, January 21, 2025
How Will AI Shape the Future of People Analytics? (An Interview with Prasad Setty)
In this episode of the Digital HR Leaders podcast, David Green is joined by people analytics visionary Prasad Setty to explore the proven frameworks that drive impact to the transformative potential of people analytics in HR. Drawing on his extensive experience, Prasad shares actionable frameworks and strategies to help HR leaders turn insights into outcomes, tackle adoption challenges and embrace AI’s game-changing opportunities. Join the conversation as they explore: The key ingredients that helped Google’s people analytics team achieve unparalleled impact, including unique organisational structures and actionable insights The 4E Model—Effectiveness, Efficiency, Experience, and Equity—and its practical application in people analytics The ‘Arc of Value Creation’ framework and how it bridges insight, action, and outcomes Strategies to close the adoption gap and embed people analytics into decision-making How AI and GenAI are reshaping people analytics and HR strategies The skills modern people analytics teams need to thrive in today’s AI-driven world Whether you’re looking to optimise your people analytics function or curious about the transformative power of AI in HR, this episode, sponsored by TalentNeuron, is packed with actionable insights and thought-provoking perspectives. TalentNeuron is the future of workforce transformation. From strategic workforce planning to skill gap analysis, TalentNeuron combines external talent intelligence and internal data into one seamless platform. Why not join global enterprises already leveraging actionable insights to boost organisational performance and readiness and visit talentneuron.com today. Hosted on Acast. See acast.com/privacy for more information.
S44 E216 · Tue, January 14, 2025
How HR Can Create Stakeholder Value and Drive Organisational Growth in 2025 (an Interview with Stacia Garr and Dave Ulrich)
2025 is officially here, and to set the tone for the year ahead, host David Green is joined by two of the most respected thought leaders in HR: Stacia Garr , cofounder and principal analyst at RedThread Research, and Dave Ulrich , the ‘father of modern HR’ and cofounder of The RBL Group. Drawing on David’s annual “ 12 Opportunities for HR in 2025 ” published on LinkedIn, this episode dives deeper into the critical pivots Chief People Officers need to make to amplify HR’s impact and deliver greater value to both the organisation and its workforce. From navigating uncertain geopolitics and economic shifts to unlocking the transformative potential of AI, David, Stacia and Dave share candid insights on the most pressing issues facing HR in 2025. Listen as they explore: The key drivers and challenges shaping HR’s agenda in 2025 How to proactively craft growth strategies amidst ongoing uncertainty Practical steps for creating stakeholder value through human capability Evolving DEI efforts to remain impactful, even as organisational priorities shift The game-changing power of agentic AI for HR, from enhancing business value to reimagining how HR works Rethinking organisational design and talent strategies to stay ahead in a rapidly transforming world of work If you’re eager to learn how forward-thinking HR leaders are preparing for success in 2025—and want to hear proven tips for igniting meaningful change—this episode, sponsored by TalentNeuron, is one you won’t want to miss. From strategic workforce planning to skill gap analysis, TalentNeuron combines external talent intelligence and internal data into one seamless platform. Want to learn more? Visit talentneuron.com today. Hosted on Acast. See acast.com/privacy for more information.
S43 E215 · Tue, December 17, 2024
How to Navigate Challenges in Skills-Based Transformation Journeys (an Interview with Christophe Cabrera)
Taking the first steps towards becoming a skills-based organisation is exciting—but what does it really take to get started? In this episode of the Digital HR Leaders Podcast, David Green sits down with Christophe Cabrera , Director and Head of IT Talent and Company Reputation at UCB, to share an honest look at the early days of their transformation. Unlike the polished success stories we often hear, this conversation is all about the reality of starting out: what works, what doesn’t, and how to build momentum. Here’s what you can expect: The biggest challenges in getting started, from outdated approaches to experimenting with AI How UCB used proof-of-concept to build confidence in AI-powered solutions Managing the complexities of a workforce spread across production, clinical and office roles Keeping their skills framework agile as new competencies emerge Defining what success looks like, with internal mobility and personalised learning leading the way This conversation, sponsored by TechWolf, is an honest and practical look at what it takes to get started with skills-based management. TechWolf is an AI-powered solution focused on one mission: delivering reliable skills data for every role and every employee in your organisation. With TechWolf, companies like HSBC, GSK, IQVIA, Workday, and United Airlines have accelerated time-to-hire by 32%, boosted internal mobility by 42%, and saved around $1,000 per employee annually on talent management. Visit techwolf.com for more information. Links to Resources: Christophe Cabrera: LinkedIn MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/privacy for more information.
S43 E214 · Tue, December 10, 2024
Drive Success through Intentional and Adaptive Company Cultures (an Interview with Melissa Daimler)
How can HR leaders design company cultures that are intentional, adaptive and aligned with business goals? To answer this question, in this episode of the Digital HR Leaders podcast, David Green sits down with Melissa Daimler, Chief Learning Officer at Udemy and author of ReCulturing: Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success. With years of hands-on experience at Adobe, Twitter, WeWork, and now Udemy, Melissa brings a wealth of practical insights on how to build cultures that stand the test of change. Here’s what you can expect from this conversation: How trends like skills-based strategies, AI and flexible working are reshaping workplace culture What a healthy culture really looks like—and how to build it intentionally How Udemy is aligning its culture with skills-focused goals and preparing for AI’s growing impact Tips for staying clear and aligned as priorities shift rapidly Common missteps organisations make when trying to design culture—and how to avoid them This episode, sponsored by TechWolf, is packed with real-world advice and insights that HR and learning leaders can start applying right away. TechWolf is an AI-powered solution focused on one mission: delivering reliable skills data for every role and every employee in your organisation. With TechWolf, companies like HSBC, GSK, IQVIA, Workday, and United Airlines have accelerated time-to-hire by 32%, boosted internal mobility by 42%, and saved around $1,000 per employee annually on talent management. Visit techwolf.com for more information. Links to Resources: Melissa Daimler: LinkedIn MyHRFuture Academy: MyHRFuture Insight222: Insight222 TechWolf: TechWolf Hosted on Acast. See acast.com/privacy for more information.
S43 E213 · Tue, December 03, 2024
How to Use Skills Data to Solve Business Challenges (an Interview with Mikaël Wornoo)
What better way to learn about the makes or breaks of skills initiatives than from an organisation whose mission is to deliver reliable skills data across the workforce? Joined by Mikaël Wornoo, co-founder of TechWolf, host David Green explores how organisations can move beyond surface-level skills discussions to drive real business impact. Sharing lessons learned from working with global organisations, this episode covers: How organisations are innovatively applying skills data to solve business challenges Contrasts between US and European approaches to skills that could shape your global workforce strategy The hidden challenges that derail skills projects and what companies often miss when trying to “get started” The roles required to build a truly effective skills team Why AI isn’t just the future of skills intelligence but the catalyst for shifting how organisations define and measure talent This episode, sponsored by TechWolf, isn’t about skills for the sake of skills—it’s about reframing workforce intelligence as a strategic lever for measurable business outcomes. TechWolf is an AI-powered solution focused on one mission: delivering reliable skills data for every role and every employee in your organisation. With TechWolf, companies like HSBC, GSK, IQVIA, Workday, and United Airlines have accelerated time-to-hire by 32%, boosted internal mobility by 42%, and saved around $1,000 per employee annually on talent management. Visit techwolf.com for more information. Links to Resources: TechWolf: TechWolf MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/privacy for more information.
S43 E212 · Tue, November 26, 2024
Responsible AI in HR: The Ethical Roadmap for Success (an Interview with Keith Sonderling)
In a world where artificial intelligence and workplace technologies are revolutionising how we work, the stakes have never been higher. How can organisations harness these powerful tools while ensuring fairness, ethics and compliance in a rapidly changing landscape? In this episode of the Digital HR Leaders podcast, host David Green sits down with Keith Sonderling, former Commissioner of the United States Equal Employment Opportunity Commission (EEOC), to tackle these critical questions. With a front-row seat to the challenges and opportunities at the intersection of AI and employment law, together, David and Keith explore: The promises of AI in HR—and the hidden risks leaders need to watch for How the global regulatory landscape is shaping the use of AI in the workplace Who’s accountable when AI gets it wrong—and how liability is determined What HR tech vendors and HR leaders must do now to stay ahead of evolving regulations Real-world advice for embracing innovation without compromising on ethics or compliance Whether you’re an HR leader navigating the rise of AI, a tech innovator shaping the future of work, or someone passionate about building a fairer workplace, this episode, sponsored by TechWolf is a must-listen. TechWolf is an AI-powered solution focused on one mission: delivering reliable skills data for every role and every employee in your organisation. With TechWolf, companies like HSBC, GSK, IQVIA, Workday, and United Airlines have accelerated time-to-hire by 32%, boosted internal mobility by 42%, and saved around $1,000 per employee annually on talent management. Visit techwolf.com for more information. Links to Resources: Keith Sonderling: Keith Sonderling TechWolf: TechWolf MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/privacy for more information.
S43 E211 · Tue, November 19, 2024
Building a Skills-Based Organisation: Lessons from a 30-Year Journey (an Interview with Sandra Loughlin)
What can we learn from an organisation that has been a skills-based pioneer for over 30 years? At EPAM Systems, building a future-ready, skills-based workforce has been a foundational strategy, positioning the company as one of the most mature examples in the field. In this episode of the Digital HR Leaders podcast, host David Green is joined by Sandra Loughlin, Chief Learning Scientist at EPAM Systems, to discuss the lessons EPAM has learned over its decades-long journey and how organisations can apply these insights to their own skills transformations. Together, they dive into: The structure and strategy behind EPAM’s skills-based evolution, shaped by 30 years of experience in skills management Common myths around skills-based organisations The importance of defining the work itself before pinpointing necessary skills Practical guidance on selecting the right technology to support skills-based practices Approaches to validating skills data, moving beyond self or manager assessments to more reliable data sources Insights on tailoring a skills strategy to different industries and functions, and determining when high-quality skills data is a must This episode, sponsored by TechWolf, is essential for HR leaders seeking to drive business impact through robust skills data and build a truly future-ready workforce. TechWolf is an AI-powered solution focused on one mission: delivering reliable skills data for every role and every employee in your organisation. With TechWolf, companies like HSBC, GSK, IQVIA, Workday, and United Airlines have accelerated time-to-hire by 32%, boosted internal mobility by 42%, and saved around $1,000 per employee annually on talent management. Visit techwolf.com for more information. Links to Resources: Sandra Loughlin: Sandra Loughlin TechWolf: TechWolf MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/privacy for more information.
S42 E210 · Tue, November 12, 2024
How Digital Transformation Fuels Skills and Ex at Lloyds Banking Group (an Interview with Lara Wainwright & Duncan Reynall)
As digital transformation redefines industries, organisations are faced with the challenge of building a workforce equipped for rapid change. At Lloyds Banking Group, this shift is driving a bold move towards a skills-based organisation, where agility, adaptability, and continuous learning are core to its evolution. In this episode of the Digital HR Leaders podcast, host David Green is joined by two leaders at the heart of this transformation: Lara Wainwright, Product Owner and Lab Lead, and Duncan Reynall, Group Talent & Development Director at Lloyds Banking Group. Together, they dive into: The broader strategy behind Lloyds’ workforce transformation agenda How both Lara and Duncan’s roles interconnect to drive the digital transformation that enables Lloyds Banking Group’s skills-based organisation goals Challenges and successes encountered along the journey, offering practical advice for organisations navigating similar digital transformations The role of workforce data in driving progress, fostering culture, and enhancing employee engagement across Lloyds Metrics that Lloyds Banking Group uses to measure success in skills development, ensuring alignment with long-term transformation goals This episode, sponsored by Workday, is essential for HR leaders aiming to leverage data and analytics to drive workforce agility and transformation. Workday is a leading provider of enterprise cloud applications for HR and finance, recognised as a leader in the Gartner Magic Quadrant for Cloud HCM Suites. Organisations ranging from medium-sized businesses to more than 50% of the Fortune 500— including Netflix, Sanofi, AstraZeneca, and Rolls Royce—have chosen Workday to build their HR systems and implement Workforce Analytics solutions. Join them and learn more at workday.com Links to Resources: Lara Wainwright: Lara Wainwright Duncan Reynall: Duncan Reynall Workday: Workday MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/privacy for more in
S42 E209 · Tue, November 05, 2024
The Four Reskilling Principles Every HR Leader Should Know (an Interview with Anish Lalchandani)
With multiple reports predicting the disappearance of millions of jobs in the coming years, an urgent need for a reskilling revolution has sparked organisations and governments across the globe. In this episode of the Digital HR Leaders podcast, host David Green dives into this pressing topic with Anish Lalchandani, Global Head of Talent Management at Maersk and author of The Skills Advantage: A Human-Centered, Sustainable, and Scalable Approach to Reskilling . Packed with insights, this episode covers: The “four cornerstones” of reskilling: awareness, application, agility, and alliances, and how they drive sustainable workforce transformation The pivotal role of AI in accelerating reskilling efforts and the importance of balancing technological advancement with human-centered skills Strategies for building partnerships within and beyond the organisation to foster a supportive reskilling ecosystem Key metrics that HR leaders should use to measure the success of their reskilling initiatives and demonstrate value to the business This episode, sponsored by Workday, is essential for HR leaders looking to transform their people strategies through AI-driven talent orchestration and offers practical takeaways on how to leverage these tools for organisational success. Workday is a leading provider of enterprise cloud applications for HR and finance, recognised as a leader in the Gartner Magic Quadrant for Cloud HCM Suites. Organisations ranging from medium-sized businesses to more than 50% of the Fortune 500— including Netflix, Sanofi, AstraZeneca, and Rolls Royce—have chosen Workday to build their HR systems and implement Workforce Analytics solutions. Join them and learn more at workday.com Links to Resources: Anish Lalchandani on LinkedIn: Anish Lalchandani The Skills Advantage: A Human-Centered, Sustainable, and Scalable Approach to Reskilling Workday: Workday MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See a
S42 E208 · Tue, October 29, 2024
How Talent Orchestration Connects AI Investments to Real Business Results (an Interview with Jason Scheckner)
As AI reshapes the HR landscape, many organisations are still grappling with how to turn big investments into real business outcomes. Could talent orchestration be the gap between investment and actionable outcomes? In this episode of the Digital HR Leaders podcast, David Green is joined by Jason Scheckner, Senior Director of Business Strategy for HiredScore at Workday, to reveal how talent orchestration is the key to unlocking AI’s full potential and transforming HR operations into a strategic powerhouse. Packed with actionable insights, this episode delves into: What talent orchestration is and how it builds on the foundation of talent intelligence How it connects various HR systems and data to improve processes beyond traditional methods like data lakes and systems of record Why so many organisations are struggling to make real strides with AI, despite it being a top priority for executives Practical examples of how talent orchestration is enhancing internal mobility and employee retention Key strategies for ensuring AI used in HR remains ethical and safe Metrics and outcomes to gauge the success of talent orchestration efforts This episode, sponsored by Workday, is essential for HR leaders looking to transform their people strategies through AI-driven talent orchestration and offers practical takeaways on how to leverage these tools for organisational success. Workday is a leading provider of enterprise cloud applications for HR and finance, recognised as a leader in the Gartner Magic Quadrant for Cloud HCM Suites. Organisations ranging from medium-sized businesses to more than 50% of the Fortune 500— including Netflix, Sanofi, AstraZeneca, and Rolls Royce—have chosen Workday to build their HR systems and implement Workforce Analytics solutions. Join them and learn more at workday.com Links to Resources: Jason Scheckner on LinkedIn: Jason Scheckner HiredScore: HiredScore Workday: Workday MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/privacy for mor
S42 E207 · Tue, October 22, 2024
What the Impact of Distributed Work on Organisational Networks Tells Us About the Future of Talent Management (an Interview with Michael Arena)
How is the shift to hybrid and distributed work reshaping the very fabric of your organisation’s networks? And how you can leverage these changes to build more effective teams and drive business success? In this episode of the Digital HR Leaders podcast, David Green is joined by Michael Arena, a pioneer in Organisational Network Analysis (ONA), to explore how networks have evolved since the height of the pandemic. Listen in as they explore: How organisational networks have evolved in a distributed work environment Key findings from Michael’s research on optimal team size How HR leaders can implement network analysis insights to drive strategic action The role of AI in facilitating ONA and the future of network research This episode, sponsored by Workday, is essential listening for HR leaders looking to optimise team dynamics and embrace the power of organisational networks to thrive in today’s world of work. Workday is a leading provider of enterprise cloud applications for HR and finance, recognised as a leader in the Gartner Magic Quadrant for Cloud HCM Suites. Organisations ranging from medium-sized businesses to more than 50% of the Fortune 500— including Netflix, Sanofi, AstraZeneca, and Rolls Royce—have chosen Workday to build their HR systems and implement Workforce Analytics solutions. Join them and learn more at workday.com Links to Resources: Michael Arena on LinkedIn: Michael Arena Workday: Workday MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/privacy for more information.
S42 E206 · Tue, October 15, 2024
How Mastercard is Using AI to Drive Employee Success and Leadership Growth (an Interview with Michael Fraccaro)
Transforming a global company like Mastercard into an AI-powered, future-focused, skills-driven organisation takes more than just bold ideas—it takes visionary leadership and a deep connection between the people and business strategy. In this episode of the Digital HR Leaders podcast, David Green sits down with Michael Fraccaro, Chief People Officer at Mastercard, to gain insight into how he and his team are shaking things up in HR. A conversation packed with inspirational actions, you’ll learn about: How Mastercard are using AI to rethink leadership Why they’ve gone all-in on becoming a skills-based organisation How their internal talent marketplace, Unlocked, is helping employees grow and thrive Insights on navigating the rise of the gig economy How to connect and retain younger generations This episode, sponsored by Workday, is packed with practical takeaways for HR leaders who want to lead their own organisations into the future. Workday is a leading provider of enterprise cloud applications for HR and finance, recognised as a leader in the Gartner Magic Quadrant for Cloud HCM Suites. Organisations ranging from medium-sized businesses to more than 50% of the Fortune 500— including Netflix, Sanofi, AstraZeneca and Rolls Royce—have chosen Workday to build their HR systems and implement Workforce Analytics solutions. Join them and learn more at workday.com Links to Resources: Michael Fraccaro on LinkedIn: Michael Fraccaro Workday: Workday MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/privacy for more information.
S41 E205 · Tue, October 01, 2024
Digitising HR for 55,000 Employees: Lessons from Standard Bank (an Interview with Sharon Taylor & Jaco Van Vuuren)
What does it take to lead one of Africa's largest banks through a transformative HR journey, affecting 55,000 employees across 28 countries? In this episode of the Digital HR Leaders podcast, Sharon Taylor, Chief People and Culture Officer, and Jaco van Vuuren, Chief Operating Officer for Human Capital at Standard Bank Group, reveal the behind-the-scenes journey that’s reshaping how Africa’s largest bank manages its people and drives business success. Hosted by David Green, this episode dives into how Standard Bank has leveraged digitisation, AI, and people analytics to enhance employee experience, streamline operations, and empower leadership with real-time data insights. Key topics covered include: The evolution of HR from support function to strategic business partner The challenges and rewards of digitising HR for a global workforce How centralised data and workforce analytics are driving pay equity, enhancing ESG reporting, and improving decision-making The importance of ethical AI use in shaping the future of HR This episode is packed with insights for HR leaders navigating digital transformation. We would like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com . Links to Resources: Sharon Taylor Jaco Van Vuuren Visier MyHRFuture Insight222 Hosted on Acast. See acast.com/privacy for more information.
S41 E204 · Tue, September 24, 2024
How to Build the Skills-Powered Organisation (an Interview with Tanuj Kapilashrami & Ravin Jesuthasan)
Organisations are finding that the traditional job-based structures are no longer enough to drive innovation and growth. As they face new challenges and opportunities, businesses are beginning to understand that shifting to a skills-based approach is crucial for future success. To explore how moving to a skills-based organisation can open up new possibilities for organisations, in this episode of the Digital HR Leaders podcast, host David Green sits down with Tanuj Kapilashrami, Chief Strategy & Talent Officer at Standard Chartered, and Ravin Jesuthasan, Global Leader of Mercer’s Transformation Services Business. Together, they discuss: Why traditional job structures are falling short in today’s world The tangible business and socio-economic benefits of adopting a skills-based approach The leadership shifts and capabilities needed to guide this transformation The critical role of data infrastructure in supporting a skills-powered organisation Key insights for HR and people analytics leaders on navigating this change With the upcoming release of their book, The Skills-Powered Organisation: The Journey to the Next-Generation Enterprise , this conversation is packed with timely advice for HR leaders ready to future-proof their organisations. We would like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com . Links to Resources: Ravin Jesuthasan Tanuj Kapilashrami The Skills-Powered Organisation: The Journey to the Next-Generation Enterprise Visier MyHRFuture Insight222 Hosted on Acast. See acast.com/privacy for more information.
S41 E203 · Tue, September 17, 2024
HR’s Strategic Role in Managing the AI-Driven Talent Restructure (an Interview with Keith Bigelow)
With AI transforming how we work, HR needs to be prepared for a complete talent shift. But is the function ready for this new reality? In this episode of the Digital HR Leaders podcast, host David Green sits down with Keith Bigelow, Chief Product Officer at Visier, to explore the critical role HR plays in leading digital transformation—and how AI is changing the game. Together, David and Keith discuss: How HR can lead the charge in digital and AI transformation The impact Generative AI is having on talent management and workforce planning The metrics HR should focus on to demonstrate real business impact Why partnering with Finance is critical to measuring HR success If you're an HR leader looking to navigate the world of AI and digital transformation, this episode offers plenty of practical advice and fresh insights. We would like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com . Links to Resources: Keith Bigelow on LinkedIn: Keith Bigelow Visier: Visier MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/privacy for more information.
S41 E202 · Tue, September 10, 2024
How GSK is Using Data, Analytics and AI to Drive its HR Transformation (an Interview with Angela Le Mathon)
What is the impact of a comprehensive people data strategy in HR transformation? In this episode of the Digital HR Leaders podcast, host David Green sits down with Angela Le Mathon, Vice President of People Data and Analytics at British multinational pharmaceutical and biotechnology company, GSK, to discuss exactly that. GSK is on an ambitious journey toward a digital and data-driven HR transformation, and in this episode, Angela shares how a strong data strategy has been pivotal in making this transformation a success. From making smarter talent decisions to integrating AI into HR practices, in this episode, you will discover: How GSK's people data strategy is shaping talent decisions and transforming HR practices The importance of integrating AI into people analytics and navigating the ethical considerations involved Practical ways to scale people analytics and democratise insights across the organisation Tune in to learn how a well-executed data strategy can enhance HR's impact across the organisation. We would like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com . Links to Resources: Angela Le Mathon on LinkedIn: Angela Le Mathon GSK Website: GSK Visier: Visier MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/privacy for more information.
S41 E201 · Tue, September 03, 2024
The Key Role of HR in Successfully Integrating a Blended Workforce (an Interview with Lynda Gratton and Diane Gherson)
Did you know that an estimated 35-40% of the global workforce will be classified as independent workers by 2025? So what does this mean for the future of organisations? And what does it mean for HR leaders who have to navigate this massive shift? In this episode of the Digital HR Leaders podcast, David Green sits down with two industry experts to discuss this very topic. Joining him are Lynda Gratton, Professor of Management Practice at London Business School and Founder of HSM Advisory, and Diane Gherson, former CHRO at IBM and board member for several top companies. Both Lynda and Diane are well-known visionaries in the field of HR. Together, they have joined forces to write two insightful articles in Harvard Business Review (see links below) that explore the implications of this growing trend. Today, they share their experiences and perspectives on how organisations can adapt to the rise of independent workers, and what HR leaders need to do to manage this new workforce landscape effectively. Listening to this podcast episode, you can be sure to gain insights on: The factors driving the rapid increase in freelance work and how technology is enabling this transformation The impact of a blended workforce on organisational structures and the evolving role of managers Practical strategies for HR leaders to adapt workforce planning and recruitment processes to integrate freelancers effectively The importance of building the right cultural infrastructure to support a diverse and dynamic workforce This is an episode for every HR leader who wants to ensure a successful integrated approach to merging external and internal talent effectively. We would also like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com . Links to Resources: Lynda Gratton on LinkedIn: Lynda Gratton Diane Gherson on LinkedIn: Diane Gherson HSM Advisory: HSM Advisory Visier: Visier MyHRFuture Academy: MyHRFut
S40 E200 · Tue, July 30, 2024
How Learning to Fail Can Help People and Organisations to Thrive (an Interview with Amy Edmondson)
What does it mean to ‘fail’ well? How can you use the art of ‘failing’ to create a thriving organisation? What metrics do you need to gauge whether you are failing well? As we mark the 200th episode of the Digital HR Leaders podcast, host David Green welcomes back Amy Edmondson, a renowned professor at Harvard Business School and a leading voice on psychological safety, to explore these very questions. Tune in as they discuss: The evolution of psychological safety in a post-pandemic world How to effectively embed psychological safety into organisational culture to support innovation and healthy experimentation Insights from Amy's latest book, "Right Kind of Wrong: The Science of Failing Well," including the three failure archetypes Strategies for HR to overcome the fear of failure The importance of distinguishing between good and bad failures Advice for HR and people leaders on embedding a failure culture within their organisations How data can be used to gauge whether an organisation is "failing well" Whether you are an HR Leader aiming to innovate and overcome growth challenges, or are simply interested in the science of psychological safety, this episode is a must-listen. Support from this podcast comes from HiBob, who brings us Bob, the most usable enterprise HCM according to Nucleus Research. Bob is rated the most usable HCM solution in Nucleus Research's 2024 Enterprise HCM Value Matrix. Bob delivers tangible results for organisations through ease of use and fast setup, like for this US-based CRM vendor that achieved a 228% ROI. Need proof? Read how Bob increased productivity and reduced software costs by downloading the Nucleus ROI study here . Links to Resources: Amy Edmondson on LinkedIn: Amy Edmondson Amy’s Book: Right Kind of Wrong: The Science of Failing Well HiBob Platform: HiBob MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See acast.com/p
S40 E199 · Tue, July 23, 2024
How to Create a Flexible Work Model that Enhances Inclusion and Employee Experience (an Interview with Heidi Manna)
Do your employee experience efforts cater to the diverse workforce that make up your organisation’s ecosystem? This episode of the Digital HR Leaders podcast looks into this question through the lens of Heidi Manna, Chief People Officer at Jazz Pharmaceuticals. Through innovative employee listening strategies and data-driven approaches, Heidi has achieved great success creating an inclusive employee experience amongst the disparate teams at Jazz Pharmaceuticals. So tune in to learn more about: How Jazz Pharmaceuticals listens to its employees and crafts a clear value proposition to drive engagement and satisfaction The company’s flexible work model and its approach towards intentional collaboration Insights into the metrics and methods used to evaluate the effectiveness of its flexible work model and employee experience strategies Strategies for constructing a compelling business case for flexible work models and gaining support from the C-suite How Jazz Pharmaceuticals ensures a positive experience for all employees, including those in on-site and customer-facing roles Heidi’s key takeaways on maintaining clarity, adaptability and a growth mindset to foster a robust and inclusive workplace If you are an HR Leader looking to elevate your employee experience strategies, this episode promises to be an inspirational listen. Support from this podcast comes from HiBob, who brings us Bob, the most usable enterprise HCM according to Nucleus Research. Bob is rated the most useable HCM solution in Nucleus Research's 2024 Enterprise HCM Value Matrix. Bob delivers tangible results for organizations through ease of use and fast setup, like for this US-based CRM vendor that achieved a 228% ROI. Need proof? Read how Bob increased productivity and reduced software costs by downloading the Nucleus ROI study here . Links to Resources: Heidi Manna on LinkedIn: Heidi Manna Jazz Pharmaceuticals: Jazz Pharmaceuticals HiBob Platform: HiBob MyHRFuture Academy: MyHRFuture Insight222: Insight222 Hosted on Acast. See <a style='color:grey;' tar
S40 E198 · Tue, July 16, 2024
Evolving Culture & Employee Experience in Fast-Growth Companies (an Interview with Nirit Peled-Muntz)
Imagine being a super user of your company's own HR technology product. Imagine all the things you could do to innovate and transform HR practices within your organisation. This episode will focus on exactly that. Celebrating HiBob's third year sponsoring the Digital HR Leaders podcast, host David Green sits down with Nirit Peled-Muntz, HiBob's Chief People Officer, to discuss how the HR challenges they faced during the company's expansive growth inspired and shaped their innovative solutions. Tune in as they discuss: The secret behind HiBob's tremendous growth from an HR perspective Specific HR challenges encountered during their growth journey and how they were overcome How being a super user of their own product has driven new feature pilots and inspired product innovation Strategies that led HiBob to be recognised among the top 10% of LinkedIn Learning's community The creation of a data-driven culture and the democratisation of HR insights within the organisation Personal insights on navigating the pressure of innovation and breaking through the noise of social media and success stories to focus on what matters for their HR function Upcoming developments in the HiBob community to look out for as we prepare for the future of work This episode is a must-listen if you're an HR leader aiming to innovate and overcome growth challenges. Support from this podcast comes from HiBob, who brings us Bob, the most usable enterprise HCM according to Nucleus Research. Bob is rated the most useable HCM solution in Nucleus Research's 2024 Enterprise HCM Value Matrix. Bob delivers tangible results for organizations through ease of use and fast setup, like for this US-based CRM vendor that achieved a 228% ROI. Need proof? Read how Bob increased productivity and reduced software costs by downloading the Nucleus ROI study here . Links to Resources: Nirit Peled-Muntz on LinkedIn: Nirit Peled-Muntz HiBob Platform: HiBob MyHRFuture Academy: MyHRFuture Hosted on Acast. See acast.com/privacy for more information.
S40 E197 · Tue, July 09, 2024
HR Strategies for Embracing Neurodiverse Talent (an Interview with Maureen Dunne)
With 15-20% of the population being neurodiverse, why are some of our HR practices still failing to accommodate and leverage this incredible talent pool? In this episode of the Digital HR Leaders podcast, host David Green is joined by Maureen Dunne, author of the groundbreaking book "The Neurodiversity Edge: The Essential Guide to Embracing Autism, ADHD, Dyslexia, and Other Neurological Differences for Any Organization”. Maureen provides invaluable insights and practical guidance for HR leaders aiming to cultivate a neurodiverse culture. From understanding the essence of neurodiversity to implementing inclusive practices, this conversation is packed with actionable strategies to transform your workplace. Join them as they uncover: The true meaning of neurodiversity and its critical importance in today’s workforce Why prioritising a neurodivergent culture is essential amidst the acceleration of digital transformation The main challenges faced by neurodiverse employees and effective ways to address them How to avoid common recruitment mistakes and adopt inclusive hiring practices An introduction to Maureen’s 3 C’s framework for fostering an inclusive workplace Strategies to prevent toxicity in organisational culture and promote neuroinclusion The opportunities and challenges of embedding inclusive practices in hybrid work environments The role of people analytics in supporting and nurturing a neurodiverse culture If you're an HR leader committed to fostering a more inclusive and neurodiverse workplace, this episode is for you. Support from this podcast comes from HiBob, who brings us Bob, the most usable enterprise HCM according to Nucleus Research. Bob is rated the most useable HCM solution in Nucleus Research's 2024 Enterprise HCM Value Matrix. Bob delivers tangible results for organisations through ease of use and fast setup, like for this US-based CRM vendor that achieved a 228% ROI. Need proof? Read how Bob increased productivity and reduced software costs by downloading the Nucleus ROI study here . Links to Resources: The Neurodiversity Edge: The Essential Guide to Embracing Autism, ADHD, Dyslexia, and Other Neurological Differences for Any Organization Maureen Dunne on LinkedIn: Maureen Dunne HiBob Platform: HiBob MyHRFut
S40 E196 · Tue, July 02, 2024
Addressing the Global Skills Shortage with Open Talent Strategies (an Interview with John Winsor)
In a world where traditional approaches to talent management are falling short, it's time to rethink how we leverage skills to address the global workforce crisis. This episode of the Digital HR Leaders podcast will explore exactly that. David Green sits down with John Winsor, the author of "Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges," to discuss the transformative potential of leveraging "Open Talent" through John's three-legged model. Join them as they uncover: Why skills-based organisations are crucial to save the future of businesses An inside look at the three-legged stool framework: internal talent marketplaces, external talent clouds, and open innovation Real-world tips for overcoming the challenges of shifting to a skills-focused approach How embracing open talent can positively impact your company culture and the importance of a digital transformation mindset Inspiring examples and case studies that highlight the benefits of adopting open talent strategies If you're an HR leader looking to innovate and bridge the skills gap, this episode is a must-listen. Support from this podcast comes from HiBob, who bring us Bob, the most usable enterprise HCM according to Nucleus Research. Bob, is rated the most useable HCM solution in Nucleus Research's 2024 Enterprise HCM Value Matrix. Bob delivers tangible results for organisations through ease of use and fast setup, like for this US-based CRM vendor that achieved a 228% ROI. Need proof? Read how Bob increased productivity and reduced software costs by downloading the Nucleus ROI study here . Links to Resources: Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges John Winsor on LinkedIn: John Winsor Open Assembly: Open Assembly HiBob Platform: HiBob MyHRFuture Academy: MyHRFuture Hosted on Acast. See acast.com/privacy for more information
S39 E195 · Tue, June 18, 2024
How Cardinal Health Transformed Their People Analytics Function (an Interview with Erin Gerbec)
HR practices are rapidly evolving. To support these practices, the creation of a new operating model for people analytics is essential. In this episode of the Digital HR Leaders podcast, host David Green sits down with Erin Gerbec, Director of People Analytics at Cardinal Health. Erin is a visionary leader who has successfully redefined the operating model for her people analytics team, transforming it into a high-functioning, consultative unit that aligns closely with business goals. In listening to this episode, listeners can look forward to learning more about: Erin’s insights on the challenges and strategies involved in creating a new operating model for people analytics A detailed look at the steps taken to standardise reporting across the HR function, enabling a shift towards a more consultative approach The impact of this shift on the way the people analytics team interacts with HR partners and the broader business Key initiatives for training and upskilling that supported the transition to a new operating model The technological advancements that facilitated the transformation and enhanced the customer experience Practical advice on understanding customer needs through building personas and the benefits of collaborating with other business units For HR leaders looking to innovate and drive strategic value through people analytics, this episode offers invaluable insights and actionable strategies. Support for this podcast comes from Crunchr, a platform that integrates an HR data lake with state-of-the-art people analytics. Whether you're an advanced user or just starting out, Crunchr's generative AI co-pilot helps you unlock insights with ease. You can learn more by visiting www.crunchr.com Hosted on Acast. See acast.com/privacy for more information.
S39 E194 · Tue, June 11, 2024
Painting the Future of HR with AI, Analytics and Curiosity (an Interview with Armand Sohet)
In an era where technology is advancing at breakneck speed, the potential of AI to revolutionise HR and people analytics is undeniable. Yet the challenge for HR leaders lies in how they can effectively harness these innovations to drive real value for their organisations. How can they keep pace with the rapid advancements and ensure that AI is delivering tangible benefits? To discuss this ever-important topic, on this episode of the Digital HR Leaders podcast, host David Green sits down with Armand Sohet, Chief Sustainability, HR and Communications Officer at AkzoNobel. Armand is a dynamic and forward-thinking leader with an impressive background at GE, Thales and Novartis, bringing a wealth of experience and a fresh perspective on AI’s impact on HR. Listeners can look forward to: Armand’s reflections on how technology has reshaped the HR landscape over the years An in-depth look at the AI applications currently employed at AkzoNobel and the significant enhancements they have brought to HR processes Real-world examples demonstrating how a data-driven approach to HR has led to substantial cost savings and efficiency gains for the organisation Strategies for measuring the productivity impact of technology within HR teams and overcoming the generational challenges of tech adoption Projections on the future landscape of HR discussions as Gen Z continues to integrate into the workforce The intriguing question of whether we will ever fully understand AI This episode is packed with insights and strategies for HR leaders aiming to stay ahead of the technological curve and drive meaningful change in their organisations. Support for this podcast comes from Crunchr, a platform that integrates an HR data lake with state-of-the-art people analytics. Whether you're an advanced user or just starting out, Crunchr's generative AI co-pilot helps you unlock insights with ease. You can learn more by visiting www.crunchr.com Hosted on Acast. See acast.com/privacy for more information.
S39 E193 · Tue, June 04, 2024
Driving Business Transformation with Advanced People Analytics (an Interview with Dirk Jonker)
What does the current landscape of HR and people analytics look like today? In this episode of the Digital HR Leaders podcast, host David Green is joined by Dirk Jonker, CEO of Crunchr, to discuss the latest developments for the industry. From organisational network analysis to the current focus on skills and generative AI, topics covered in the discussion include: Insights into how people analytics is enabling HR to play a more active role in business transformation and strategic alignment The importance of partnering with finance to enhance cost management and demonstrate the commercial value of HR initiatives The critical role of building data literacy within HR teams to leverage analytics effectively and drive informed decision-making The essential role of middle managers in driving organisational change and how data can empower them to lead more effectively An urgent discussion on why HR needs to start gathering and reporting on ESG metrics to meet new regulations and drive sustainable business practices The future of people analytics and how HR can become a central part of any executive committee Join David and Dirk as they delve into these key topics and provide valuable insights for HR professionals looking to stay ahead in the rapidly evolving world of people analytics. Support for this podcast comes from Crunchr, a platform that integrates an HR data lake with state-of-the-art people analytics. Whether you're an advanced user or just starting out, Crunchr's generative AI co-pilot helps you unlock insights with ease. You can learn more by visiting www.crunchr.com Hosted on Acast. See acast.com/privacy for more information.
S39 E192 · Tue, May 28, 2024
Navigating the Future of Work: AI, Skills, and Trust in the Modern Workforce (an Interview with Kate Bravery and Ilya Bonic)
Driven by technological advancements and shifting workforce dynamics, the future of work is changing at a rapid pace. For Kate Bravery, Global Leader of Advisory Solutions & Insights, and Ilya Bonic, Head of Strategy and Career Business Leader at Mercer, this means adopting innovative strategies to navigate these changes effectively. As such the dynamic duo have paired up to put these into action through their book, "Work Different: 10 Truths for Winning in the People Age." In this episode of the Digital HR Leaders podcast, David Green welcomes Kate and Ilya to unpack their 10 truths for thriving in the modern workplace. Exploring how their insights are transforming HR practices and helping organisations build more resilient and agile workforces, in this conversation, you can expect to learn more about: The key concepts from "Work Different: 10 Truths for Winning in the People Age" and how they apply to today's work environment Key findings from Mercer's Global Talent Trends 2024 report , focusing on human-centric productivity, trust and equity, and digital-first cultures Real-world examples from the London Stock Exchange, Novartis, and Infosys, highlighting innovative talent management and skill development practices The role of AI in transforming HR processes and enhancing talent management, from predictive analytics to personalised employee experiences Practical strategies for HR leaders to build trust, foster transparency and create inclusive workplaces How to use analytics to identify and bridge inclusivity gaps, ensuring fair and equitable treatment for all employees If you are an HR Leader looking to gain a competitive advantage in the future of tomorrow, this is an episode you do not want to miss. Support for this podcast comes from Crunchr, a platform that integrates an HR data lake with state-of-the-art people analytics. Whether you're an advanced user or just starting out, Crunchr's generative AI co-pilot helps you unlock insights with ease. You can learn more by visiting www.crunchr.com Hosted on Acast. See acast.com/privacy for more information.
S39 E191 · Tue, May 21, 2024
Four Steps Towards Building a More Diverse and Inclusive Company Culture (an Interview with Daisy Auger-Domínguez)
What does cutting-edge DEI look like in action? For Daisy Auger-Domínguez, author of the influential book, "Inclusion Revolution", it means shaking off the outdated DEI initiatives that no longer serve us and embracing modern strategies that truly drive systemic change. In this episode, David Green is joined by Daisy to dive deep into the transformative world of DEI. Together, they explore how her approaches are redefining what it means to foster an inclusive and equitable workplace. Not only does the conversation cover the evolution of DEI to date and Daisy's unique experience working with top-tier organisations like Warner Bros, Disney, and Google, but topics covered in the discussion also include: The pitfalls that companies often encounter with traditional DEI efforts and Daisy's recommendations for avoiding these common traps An overview of the four-step model from "Inclusion Revolution" (Reflect, Vision, Act, Persist) and how these principles can be practically applied to instigate meaningful change Strategies for HR leaders to effectively leverage analytics and data to align DEI initiatives with broader business objectives The critical role of deep, genuine engagement with employee feedback to form strategies that go beyond surface-level understanding Tips on how to maintain momentum and commitment to DEI in the face of resistance or slow progress, ensuring that initiatives are impactful and sustainable This episode is essential for anyone eager to push the boundaries of traditional DEI work and champion real change within their organisation. Support for this podcast comes from Crunchr, a platform that integrates an HR data lake with state-of-the-art people analytics. Whether you're an advanced user or just starting out, Crunchr's generative AI co-pilot helps you unlock insights with ease. You can learn more by visiting www.crunchr.com Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='htt
S38 E190 · Tue, May 07, 2024
Understanding the Build vs Buy Dilemma in HR Tech (an Interview with Craig Starbuck)
As the world of HR and people analytics evolves, how can we best leverage the tools, insight and technologies available to us? In this thought-provoking episode of the Digital HR Leaders podcast, host David Green sits down with Craig Starbuck, Head of People Analytics at Roku, to explore the critical decision every HR leader faces: should you build your analytics capabilities in-house or buy them from external providers? Leaning in on his ten-year background building and leading people analytics functions to excellence, Craig discusses the benefits and challenges of each option, guiding listeners through the strategic considerations vital for making informed decisions. But this is not the only topic of discussion. The episode also delves into: The importance of aligning people analytics with finance to drive substantial improvements in business outcomes Framing analytics insights in the language of the business to effectively support strategic decision-making How Craig is integrating passive and active data at Roku across a multitude of use cases Insights from Craig's book, "The Fundamentals of People Analytics: With Applications in R" on upskilling HR teams in advanced analytics tools and methodologies This episode is proudly supported by Worklytics, a people-centric analytics solution that combines passive listening with Organisational Network Analysis (ONA) to help you understand how work is getting done. Curious to see how it works? Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.
S38 E189 · Tue, April 30, 2024
How LEGO Integrates People, Places, and Culture (an Interview with Loren Shuster)
We all know the world of HR is changing. With the introduction of new technologies and a shift toward more holistic approaches to employee experiences, the traditional boundaries of human resources are rapidly evolving. So, what does modern HR look like today? At LEGO, it looks like a groundbreaking HR model they call "People, Places, and Culture”. To explore how this innovative HR framework is setting new standards in the industry, in this episode of the Digital HR Leaders podcast, host David Green is joined by Loren Shuster, Chief People Officer at the LEGO Group. Topics covered in the discussion include: An examination of LEGO's holistic approach to integrating "People, Places, and Culture," and how it aligns with broader business objectives A discussion on how this model influences LEGO’s strategies in talent management, workplace design, and cultural development Insights into how LEGO utilises technology and analytics to support its innovative HR practices and maintain its commitment to continuous innovation An analysis of the impact of these HR practices on creating a flexible and adaptive organisational culture An exploration of the broader implications for other organisations looking to innovate their HR practices in similar transformative ways For anyone interested in understanding how an integrated HR framework can transform an organisation’s approach to workforce management and enhance overall organisational effectiveness, this episode is a must-listen. Support from this podcast comes from Worklytics, a people-centric analytics solution that combines passive listening with Organisational Network Analysis (ONA) to help you understand how work is getting done. Curious to see how it works? Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.
S38 E188 · Tue, April 23, 2024
How to Use Passive Data to Enhance Manager Effectiveness (an Interview with Catherine Coppinger)
What constitutes an effective manager today? Worklytics’ research found that the role of the manager has changed exponentially since pre-pandemic. With the rise of hybrid models and distributed teams, greater employee expectations and the need to integrate new technologies – these significant shifts in the workplace are all making the role of managers more complex. To discuss these shifting dynamics, in this episode of the Digital HR Leaders podcast, host David Green is joined by Catherine Coppinger, Head of Customer Insights at Worklytics. Together, they delve into Worklytics’ latest findings on manager effectiveness, revealing some surprising insights that challenge the traditional views of management. Topics covered in the discussion include: How the role of managers has evolved post-pandemic due to hybrid work models, distributed teams, greater employee expectations and new technology integrations Explanation of what passive data is and how it can be utilised to assess manager effectiveness from workplace tools Analysis of how a manager’s network density affects the effectiveness of hybrid and return-to-office strategies Insights into the optimal frequency of communication between managers and their remote or hybrid team members Examination of the effects of delayering trends in large organisations on manager and organisational effectiveness Exploration of the best team size for maximising managerial effectiveness based on recent research findings Discussion on the ethical considerations in using passive data to inform business and HR strategies For anyone interested in understanding and enhancing team dynamics and manager effectiveness through data, this episode is for you. Support from this podcast comes from Worklytics, a people-centric analytics solution that combines passive listening with Organisational Network Analysis (ONA) to help you understand how work is getting done. Curious to see how it works? Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.
S38 E187 · Tue, April 16, 2024
Mastering Storytelling for HR Transformation (an Interview with Cole Nussbaumer Knaflic)
Creating a data-driven HR function isn’t just about number crunching. It is about the ability to turn these insights into stories that captivate, persuade, and inspire action. In this episode of the Digital HR Leaders podcast, David Green sits down with Cole Nussbaumer Knaflic, for a deeply insightful conversation on the transformative power of storytelling in the context of HR data and analytics. With the world having shifted dramatically towards distributed teams and digital-first communication, the tools and strategies we use to make our case to stakeholders have also had to adapt. Cole, fresh off the publication of her third book, "Storytelling with You: Plan, Create, and Deliver a Stellar Presentation," dives into how these shifts affect the way we should approach storytelling with data today. Listeners will walk away with a wealth of knowledge on the following topics: How AI technologies can enhance storytelling skills Strategies to better understand your audience and customize your presentations for maximum impact Essential guidelines for presenting data to stakeholders Cole's secrets to captivating an audience, from confidence and tone of voice to avoiding common speaking pitfalls Best practices for seeking and utilising feedback to continuously enhance your presentation skills Support from this podcast comes from Worklytics, a people-centric analytics solution that combines passive listening with Organisational Network Analysis (ONA) to help you understand how work is getting done. Curious to see how it works? Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.
S38 E186 · Tue, April 09, 2024
How IBM Uses AI to Transform Their HR Strategies (an Interview with Nickle LaMoreaux)
In this episode of the Digital HR Leaders podcast, David Green is joined by Nickle LaMoreaux, Chief Human Resources Officer at IBM, to explore the transformative impact of Artificial Intelligence (AI) in HR. With a spotlight on IBM’s pioneering work in integrating AI into HR practices, Nickle shares her invaluable insights into how AI is revolutionising the way we think about talent management, employee engagement and predictive analytics. Key topics discussed in this conversation include: The evolution of AI in HR at IBM Examples of how IBM is harnessing AI to transform HR practices How IBM turned the challenges of implementing AI in HR into opportunities How IBM ensures ethical and responsible use of AI The emerging trends and the skills HR professionals need to stay ahead in the digital age Support from this podcast comes from Worklytics, a people-centric analytics solution that combines passive listening with Organisational Network Analysis (ONA) to help you understand how work is getting done. Curious to see how it works? Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.
S37 E185 · Tue, March 26, 2024
Actionable People Analytics Strategies to Influence Senior Leadership (an Interview with Louise Millar and Olivia Edwards)
How can people analytics enhance the strategic influence of HR? In today’s episode of the Digital HR Leaders podcast, we will be exploring that exact question, through the lens of start-up financial services organisation, Chetwood Financial. Having only been on their people analytics journey for a year now, Louise Millar, People Director, and Olivia Edwards, Colleague Engagement Lead, have seen a remarkable shift in the perception of HR by the overall business. From reshaping company culture to gaining buy-in from senior leadership, Louise and Olivia offer invaluable insights into how people analytics is reshaping the future of HR. As such, listening to this episode, you can expect to learn: How Chetwood Financial initiated and embraced their people analytics journey Tangible examples of how data-driven insights have revolutionised HR strategies and reshaped organisational dynamics The role of people analytics in reshaping company culture and fostering employee engagement Strategies employed by Louise and Olivia for gaining buy-in from senior leadership and reshaping organisational values The transformative impact of people analytics on the future of HR and organisational success Support from this podcast comes from global platform leader for employee experience, Culture Amp. Learn more about how Culture Amp can help you create a better world of work at http://cultureamp.com Hosted on Acast. See acast.com/privacy for more information.
S37 E184 · Tue, March 19, 2024
What is Evidence Based HR and Why is it Important? (An Interview With Rob Briner)
As HR is increasingly becoming a strategic partner in driving organisational success, the call for evidence-based practice (EBP) in HR is louder than ever. But what exactly does it mean to adopt an evidence-based approach? How can it transform how we attract, develop, and retain talent? And how is it different from people analytics? In this episode of the Digital HR Leaders podcast, Rob Briner, Professor of Organisational Psychology at Queen Mary University of London and Associate Director of Research at the Corporate Research Forum, underscores the simple yet profound impact of integrating data, scientific research, stakeholder insights and professional expertise to improve HR effectiveness. Throughout the conversation, David and Rob explore: The principles of evidence-based practice and its critical role in contemporary HR strategy Practical case studies demonstrating the application of evidence-based HR and guidelines for its implementation within organisational structures What the differences are between evidence-based HR and people analytics How these two approaches complement each other to enhance the HR function Recommendations on when HR should lean towards people analytics versus evidence-based HR practices to make informed decisions A debate on whether all HR practices should be evidence-based Expert recommendations for Chief Human Resources Officers (CHROs) and HR leaders on incorporating EBP into organisational frameworks Essential skills and competencies HR professionals that are vital for mastering evidence-based HR This episode is a must-listen for HR professionals eager to build a data-driven HR function and elevate their strategic value and effectiveness through evidence-based practice, a testament to the power of integrating science with the art of human resource management. Support from this podcast comes from global platform leader for employee experience, Culture Amp. Learn more about how Culture Amp can help you create a better world of work at http://cultureamp.com Additional Resources: Evidence-Based HR: A New Paradigm Hosted on Acast. See acast.com/privacy for more information.
S37 E183 · Tue, March 12, 2024
How to Prove the ROI of a Positive Company Culture (an Interview with Didier Elzinga)
In an era where the financial justification for HR initiatives is scrutinised more than ever, proving the ROI of culture and employee engagement initiatives is a critical challenge that many HR leaders are facing. However, demonstrating the financial impact of these initiatives is essential if we are to achieve board buy-in and ensure the sustainability of organisational culture in times of change and economic uncertainty. This pressing issue is at the heart of this episode of the Digital HR Leaders podcast, where host David Green is joined by Didier Elzinga, CEO of Culture Amp. Together, they will be discussing: The pivotal role of a thriving culture in driving business growth The challenges businesses face in cultivating and maintaining a strong company culture, alongside practical strategies to address these challenges Key findings from CultureAmp’s research (link below) on the impact of organisational changes, such as layoffs, on employee engagement, and the lessons learned about engagement recovery times The remarkable resilience of employee engagement in regions like the UK and Germany Effective approaches for HR leaders to demonstrate the financial impact of culture and engagement initiatives to the C-suite Guidance for HR professionals on measuring the ROI of their culture and engagement efforts This episode is an essential listen for HR leaders, chief people officers, and people analytics leaders looking to navigate the complexities of fostering a positive workplace culture in today’s economic climate. It offers not just insights and data but real-world advice on aligning culture and engagement initiatives with financial success. Support from this podcast comes from global platform leader for employee experience, Culture Amp. Learn more about how Culture Amp can help you create a better world of work at http://cultureamp.com Link to CultureAmp’s ground-breaking research with Forrester: https://tei.forrester.com/go/cultureamp/analyticsplatform/ Hosted on Acast. See acast.com/privacy for more information.
S37 E182 · Tue, March 05, 2024
How to Embrace Long-Term Thinking in HR Leadership (an Interview with Dorie Clark)
Do you struggle to be proactive with your long-term goals? Are you constantly putting out fires, with no time to strategise for the long game? In this episode of the Digital HR Leaders podcast, host David Green sits down with Dorie Clark, a distinguished professor at Columbia Business School, successful entrepreneur and author of the influential book, "The Long Game: How to Be a Long-Term Thinker in a Short-Term World." Together, they discuss the three-time celebrated Top 50 Business Thinker in the World’s invaluable insights into the essence of strategic patience and long-term thinking in today's short-term oriented world. Highlights from the conversation include: Actionable advice on how HR leaders can carve out time from their busy schedules to focus on long-term goals The importance of prioritising and the strategic value of turning down opportunities to ensure focus on the most critical projects Insights on aligning objectives with business strategy while remaining flexible to adapt to unforeseen changes How embracing failure can drive innovation and creativity Understanding when to hold steady with your strategies and when to pivot This episode is an essential listen for anyone in the HR field looking to break free from the cycle of reactivity and take a more strategic, long-term approach to their work and leadership. Support from this podcast comes from global platform leader for employee experience, Culture Amp. Learn more about how Culture Amp can help you create a better world of work at http://cultureamp.com Hosted on Acast. See acast.com/privacy for more information.
S37 E181 · Tue, February 27, 2024
Microsoft's Key to Strategic Workforce Planning Success (an Interview with Becky Thielen)
In the face of unprecedented changes in the world of work, driven by rapid technological advancements, shifting work models and the global economy's volatility, strategic workforce planning has never been more critical. What can we learn from global tech giant, Microsoft, who have been leading the way in navigating these turbulent waters? On this episode of the Digital HR Leaders podcast, host David Green sits down with Becky Thielen, Senior Director of People Analytics at Microsoft, who has been instrumental in charting the course for Microsoft's strategic workforce planning initiatives. This conversation will unveil: Microsoft’s critical ingredients for strategic workforce planning success The strategy behind building a resilient workforce planning framework Insights into the common challenges faced and how Microsoft has navigated these to establish a strong planning foundation An exploration of the tools and data analytics Microsoft uses to drive workforce planning and decision-making The tangible benefits realised from strategic workforce planning This episode promises to be a rich resource of knowledge, strategies and insights for anyone interested in the future of work and strategic workforce planning. Support from this podcast comes from global platform leader for employee experience, Culture Amp. Learn more about how Culture Amp can help you create a better world of work at http://cultureamp.com Hosted on Acast. See acast.com/privacy for more information.
S36 E180 · Tue, February 13, 2024
Achieving AI & Human Synergy in Data-Driven HR
As technology advances at an unprecedented pace, the future of HR and its people strategies are going to be data-driven. However, as we navigate through this digital transformation, finding the optimal equilibrium between human intervention and AI automation within HR processes is key if we are to effectively harness the potential of these technological advancements. In this episode of the Digital HR Leaders Podcast, David Green, and guest Bernard Marr, the author of "Data-Driven HR: How to Use AI, Analytics and Data to Drive Performance," delve deeper into this critical balance and its implications for the future of HR. Therefore, listeners can expect to learn more about: Insights into how HR is transitioning towards a data-driven approach, highlighting the pivotal role of AI, analytics, and data in reshaping HR strategies; Real-world examples and use cases where the synergy between human expertise and AI automation is most beneficial in HR; The ethical considerations surrounding the integration of AI in HR, ensuring fairness, transparency, and compliance; The transformative potential of immersive technologies like VR and the metaverse in enhancing the employee experience; How AI is revolutionising the field of people analytics and enabling HR professionals to make more informed decisions; The essential skills that both current and future HR and people analytics professionals and leaders should cultivate to thrive in this era of rapid technological advancement; The pivotal role of HR in redefining workforce skillsets for effective collaboration with AI and emerging technologies This episode is for current and aspiring HR and people analytics leaders seeking valuable insights into striking the balance between data-driven decision-making and human intervention, as well as understanding the transformative potential of AI, analytics, and immersive technologies within HR. Support from this podcast comes from ScreenCloud – the digital signage platform that helps HR around the globe elevate their digital employee experience, with 'screens that communicate'. To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity, and improve compliance, visit screencloud.com Hosted on Acast. See acast.com/privacy for more information.
S36 E179 · Tue, February 06, 2024
How to Overcome AI Adoption Challenges in HR (an Interview with Eric Siegel)
Despite an abundance of research highlighting the importance of AI in enhancing HR processes, the vast majority of organisations are still at the earliest stages of adoption. Even among those that have already implemented AI in HR, many are using it only for one or two niche applications. This is largely due to the perceived complexity and high costs associated with implementing AI technologies. To tackle this issue, host David Green is joined by Eric Siegel, founder of Machine Learning Week and author of 'The AI Playbook: Monitoring the Rare Art of Machine Learning Deployment ' to discuss how organisations can overcome these challenges and effectively integrate AI into their HR functions. Listeners can expect to learn more about: The current state of AI adoption in HR and the barriers to widespread implementation The potential benefits of using AI in HR processes, including improved efficiency and decision-making Practical advice for organisations looking to adopt AI in their HR strategies How HR professionals can prepare for the impact of AI on their roles and responsibilities The role of ethics in AI adoption and how organisations can ensure responsible and ethical use You can also expect to hear about real-world examples of successful AI adoption in HR, as well as insights on the future of AI and its potential impact on the evolution of the HR industry. So tune in to this episode to learn more about how AI can revolutionise HR and what steps your organisation can take to embrace this powerful technology. Support from this podcast comes from ScreenCloud – the digital signage platform that helps HR around the globe elevate their digital employee experience, with 'screens that communicate'. To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity and improve compliance, visit screencloud.com Hosted on Acast. See acast.com/privacy for more information.
S36 E178 · Tue, January 30, 2024
How to Bridge the Gap Between Customer and Employee Experience (an Interview with Luke Farrugia & Kaz Hassan)
As HR professionals and leaders, if we want to start taking a more strategic approach that will elevate the business impact HR has, we need to evolve from being process-focused to becoming strategic partners. This means taking ownership of people data and insights, and using them to drive decisions that have a real impact on the business. Take, for instance, employee experience. How can we make this more strategic? What can we learn from marketing and the strategies that they use to enhance the customer experience? To delve deeper into this topic, on this episode of the Digital HR Leaders podcast, host David Green sits down with Kaz Hassan, Employee Experience Industry Lead at Unily, and Luke Farrugia, VP of Marketing at ScreenCloud. Both guests bring unique insights and expertise on the topics of employee experience, internal communication and digital transformation, having both dedicated their careers to helping businesses improve their employee and customer experiences alike. In this episode, listeners can expect to learn: Lessons from marketing on their data-driven journey and how HR can apply these strategies Innovative strategies for effective employee listening and engagement Insights into why retention is still a major issue and the importance of focusing on employee engagement and a high-quality experience Strategies for enhancing digital experience, including the effective use of digital signage and internal communication tools Areas where HR professionals can upskill themselves to effectively manage the transition towards a more digital experience-driven workplace. This episode is for every HR professional responsible for improving the employee experience and driving digital transformation in their organisation. Support from this podcast comes from ScreenCloud – the digital signage platform that helps HR around the globe elevate their digital employee experience, with 'screens that communicate'. To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity, and improve compliance, visit screencloud.com Link to research article referenced in the conversation: Have employee experience leaders given up on retention? Hosted on Acast. See acast.com/privacy for more information.
S36 E177 · Tue, January 23, 2024
How to Enhance Your Career in People Analytics (an Interview with Serena Huang)
It is undeniable that the role of People Analytics in HR strategy has become increasingly significant. However, despite its immense growth, career progression in the field is still a topic of concern for many People Analytics professionals. In this episode of the Digital HR Leaders podcast, host David Green sits down with renowned People Analytics expert Serena Huang to discuss the common career paths observed in the field and how they have evolved over the years. Throughout her years of experience as a leader in iconic companies such as GE, Kraft-Heinz and PayPal, Serena has gained valuable insights into the field of People Analytics. Now as the founder of her own company, Data with Serena, she brings a unique perspective on the evolution of careers in this field. Join them as they dive into various topics such as: - The common career paths in people analytics and their evolution over the years - The future of people analytics and how career stagnation issues can be addressed by individuals and organisations - The impact of AI advancements on the people analytics role, career structures and necessary skill sets - The strategic value of people analytics to CHROs and the challenges in leveraging it for strategic decision-making - Strengthening the relationship between people analytics leaders and CHROs - The role of people analytics in supporting employee wellbeing - Essential skills for aspiring people analytics professionals and leaders in the coming years If you are looking to gain insights and knowledge on the current state and future of People Analytics careers, then this podcast is for you. Support from this podcast comes from ScreenCloud – the digital signage platform that helps HR around the globe elevate their digital employee experience, with 'screens that communicate'. To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity and improve compliance, visit screencloud.com Hosted on Acast. See acast.com/privacy for more information.
S36 E176 · Tue, January 16, 2024
HR in 2024: The Impact of People Analytics, AI & ML (an Interview with Thomas Rasmussen, Dawn Klinghoffer & Jeremy Shapiro)
2024 has arrived, and for those who have been following the Digital HR Leaders podcast since its inception in 2019, you know it's our tradition to start the year with a deep dive into the top HR trends and opportunities based on David Green's LinkedIn annual HR trends and predictions. This year, however, we are going to kick things off with a spin. Joined by Dawn Klinghoffer, Global Head of People Analytics at Microsoft and a Board Advisor at Insight 222, Jeremy Shapiro, Global Head of Workforce Analytics at Merck & Co, and Thomas Rasmussen, VP of Organizational Development and Learning at Shell, David and his esteemed guests will be shining the spotlight on the future of people analytics (rather than solely on HR) in 2024 and beyond. Listeners can expect to gain valuable insight on: - The integration of human intuition and data-driven decisions in people analytics - Strategies for leveraging data to influence organisational decisions - Balancing quantitative data with qualitative human insights - Real-world people analytics examples and case studies from leading companies - Prioritising and strategising analytics projects in HR - The evolving role of AI and machine learning in people analytics - Ethical considerations and transparency in handling HR data - The criticality of HR and finance collaboration for measurable outcomes So if you are looking for some inspiration on how to seize the window of opportunity in 2024, then this episode is for you. Support from this podcast comes from ScreenCloud – the digital signage platform that helps HR around the globe elevate their digital employee experience, with 'screens that communicate'. To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity, and improve compliance, visit screencloud.com Hosted on Acast. See acast.com/privacy for more information.
S35 E175 · Tue, December 19, 2023
Navigating HR Tech Triumphs & Avoiding Failures (an Interview with Hebba Youssef)
Why do so many HR tech project implementations fail? In this special episode of the Digital HR Leaders podcast, this is exactly what host David Green, and his guest Hebba Youssef, Chief People Officer at Workweek and founder of the popular newsletter 'I Hate It Here’, are going to unfold. Delving into the intricacies of HR technology implementation, uncovering the common pitfalls and identifying strategies for success, in this episode of the Digital HR Leaders podcast, listeners can expect to learn more about: - The root causes behind the high failure rate of HR tech projects - How the adoption of HR tech influences the well-being and efficiency of HR professionals - Strategies for successful HR tech adoption among employees - Securing support and funding from top management for HR tech initiatives - The challenges posed by fragmented data and best practices for effective data integration and management - The considerations HR professionals should keep in mind when integrating AI into their systems - Top advice on the actions HR professionals can take to ensure successful HR tech implementations Sponsored by HiBob, the modern HR platform for how you and your people work today, this episode promises to be a valuable source for those looking to enhance the success of HR tech implementations. For more information on HiBob, check out the website at www.hibob.com . That’s www.hibob.com . Hosted on Acast. See acast.com/privacy for more information.
S35 E174 · Tue, December 12, 2023
Booking.com’s 360-Degree View of Employee Experience (an Interview with Paulo Pisano)
In this episode of Digital HR Leaders, David Green is joined by Paulo Pisano, Chief People Officer at Booking.com, to discuss how Booking.com are using people analytics to drive strategic decisions in managing a global, hybrid workforce. The conversation offers insights into how Booking.com leverages data to enhance employee experience, streamline talent management across its international operations, and ensure that its workforce strategies are both effective and adaptable in a constantly changing business environment. During this episode, expect to learn more about: - How Booking.com utilises people analytics to inform its talent strategies across more than 200 countries - The role of data in creating and sustaining a strong company culture, particularly in the context of remote and geographically diverse teams - How Booking.com uses analytics to promote a 360-degree view of employee experience - The ways in which Booking.com tailors its employee listening initiatives - How a skills-based approach to workforce planning shapes the company’s talent management strategies, especially in the face of evolving market demands - The use of people analytics during the travel downturn caused by the pandemic - Paulo’s advice to future HR leaders on the importance of integrating data analytics into HR strategies for better decision-making and strategy formulation Sponsored by HiBob, the modern HR platform for how you and your people work today, this episode promises to be a valuable source for those looking to enhance their employee experience and talent management strategies through the lens of people analytics. For more information on HiBob, check out the website at www.hibob.com . That’s www.hibob.com . Hosted on Acast. See acast.com/privacy for more information.
S35 E173 · Tue, December 05, 2023
A CMO’s Approach to Mastering Pay Transparency (an Interview with Sarah Reynolds)
In this enlightening episode of the Digital HR Leaders podcast, host David Green is joined by Sarah Reynolds, Chief Marketing Officer of HiBob and a leading voice in HR technology. With the backdrop of the new EU Directive on pay transparency, this conversation delves into the evolving landscape of fair pay practices, transcending mere legal compliance to a broader commitment to workplace equity. Key Highlights: - Explore how HR can learn from marketing - Gain insights from Sarah's experiences and views as a non-binary individual, underscoring the importance of pay transparency for diversity, equity, and inclusion - Understand the broader business benefits of pay transparency, extending beyond legal compliance - Discover the obstacles organisations encounter while implementing pay transparency and learn about the best practices for overcoming these challenges - Discuss the crucial balance between pay transparency and the privacy and security of employee data - Learn about effective communication techniques that organisations can employ to facilitate discussions around pay This episode, sponsored by HiBob, the modern HR platform for how you and your people work today, is an invaluable resource for HR professionals and business leaders seeking to navigate the complexities of pay transparency in today's workplace. For more information on HiBob, check out www.hibob.com . That’s www.hibob.com Hosted on Acast. See acast.com/privacy for more information.
S35 E172 · Tue, November 28, 2023
How to Buy HR Tech and Use It Effectively
In this episode of the Digital HR Leaders podcast, host David Green explores the dynamic world of HR technology and its impact on businesses globally. And who better to join him on this quest than Madeline Laurano, Founder of Aptitude Research, and a leading voice in HR tech analysis. The conversation takes a deep dive into the fascinating developments in Generative AI and AI in 2023, distinguishing between the hype and the reality with practical use cases. You can also expect to learn more about: - The major themes and innovations highlighted at the HR Technology Conference in Vegas and Unleash World in Paris - The misuse of the term 'talent intelligence' in the HR tech market and its impact on the industry - How economic fluctuations are affecting investments in HR technology - Practical tips for HR professionals on navigating the complexities of purchasing HR technology and keeping up with market developments - Anticipated key developments in the HR technology space for 2024 and the technology firms to watch out for Whether you're an HR professional, business leader, or tech enthusiast, this conversation between David Green and Madeline Laurano is a valuable opportunity to stay abreast of the latest trends and prepare for the future of HR tech. This episode is sponsored by HiBob, the modern HR platform for how you and your people work today. Check it out at www.hibob.com . That’s www.hibob.com . Hosted on Acast. See acast.com/privacy for more information.
S35 E171 · Tue, November 21, 2023
How to Lead with Vulnerability in Uncertain Times (an Interview with Jacob Morgan)
In this episode of the Digital HR Leaders podcast, host David Green welcomes Jacob Morgan, a 5x best-selling author, TED and keynote speaker, to explore the transformative concept of vulnerability in leadership. Jacob, author of the bestselling book “Leading With Vulnerability” offers an in-depth perspective on how vulnerability is not a weakness but a source of strength, particularly in today's challenging times marked by COVID-19, economic shifts, and the rise of artificial intelligence in the workplace. Unravelling the significance of vulnerability in modern leadership, in this episode you can expect to learn more about: Strategies for leaders to embrace and exhibit vulnerability in a way that enhances team dynamics and overall organisational health Insights from Jacob's book on how leading with vulnerability can drive innovation, trust and a strong team culture The balance between showing vulnerability and maintaining credibility and authority as a leader Real-life examples and stories from Jacob's experience and research, illustrating the impact of vulnerability in leadership Practical tips for leaders to start their journey of 'climbing the vulnerability mountain' and how to navigate this path effectively The evolving role of vulnerability in leadership in the face of technological advancements and the future of work Offering a deep dive into the nuances of vulnerability in leadership, this episode is a must listen for anyone looking to enhance their leadership style in these unprecedented times. This episode is sponsored by HiBob, the modern HR platform for how you and your people work today. Check it out at www.hibob.com . That’s www.hibob.com . Hosted on Acast. See acast.com/privacy for more information.
S34 E170 · Tue, November 14, 2023
Nestlé's 4B Methodology to Strategic Workforce Planning (an Interview with Alex Browne)
In this episode of the Digital HR Leaders podcast, join host David Green as he and guest Alex Browne, Head of People Analytics Innovation and Data Science at Nestlé, discuss the intricacies of reinvigorating strategic workforce planning, with a particular focus on incorporating a skills-based approach for anticipating future skills needs. Alex has a unique story to tell, as he and his team have experienced the ups and downs of strategic workforce planning first-hand. They’ve faced challenges, celebrated successes, and rekindled their strategic approach in ways that are both enlightening and inspiring. In this episode, listeners can expect to learn: The hidden challenges and complexities of strategic workforce planning Insights into the unique approach Nestlé has taken to blend centralized and decentralized methods in their strategic workforce planning Nestlé's innovative "4B methodology" for addressing workforce needs: Buy, Build, Borrow, and Bot The pivotal role of technology in the success of Nestlé's strategic workforce planning efforts How Nestlé is preparing for the rise of digital workers and automation The key skills that Alex believes will be crucial for HR and business leaders in the evolving workforce landscape This episode is for HR professionals, business leaders, and anyone curious about the future of work and how to revitalize strategic workforce planning in a changing world. Don't miss this opportunity to gain exclusive insights that will propel your employee experience to new heights. This episode was brought to you in partnership with eQ8, a strategic workforce management tool. Explore eQ8's cutting-edge solutions at eQ8.ai/Insight222 . Hosted on Acast. See acast.com/privacy for more information.
S34 E169 · Tue, November 07, 2023
Unmasking Common Myths Around Remote Work (an Interview with Nick Bloom)
In this episode of the Digital HR Leaders podcast, join host David Green and guest Nick Bloom, Professor of Economics at Stanford University and Co-Founder of WFH Research, as they explore the dynamic world of hybrid and remote work. Throughout the conversation you can expect to learn more about an in-depth analysis of the historical trajectory of remote work, the pivotal lessons learned during the pandemic, and the lasting impact on the way we work. Here are the key points covered in this conversation: The historical trajectory of remote work and the direction it was heading before the pandemic The transformative impact of the pandemic on work, unveiling the biggest working-from-home experiment in history and the essential lessons learned during this period The current state of remote, hybrid and in-person working, exploring the key trends and developments that are shaping the post-pandemic world of work Common myths and misconceptions surrounding remote and hybrid work The benefits of remote and hybrid work, both for employees and companies Insights into the sentiment of executives regarding the future of remote and hybrid work Guidance for business and HR leaders in developing, measuring and evolving their remote and hybrid work policies This episode is a comprehensive exploration of the multifaceted world of remote and hybrid work, providing valuable insights and perspectives that will influence the way we work in the years to come. This episode is brought to you with the support of strategic workforce management tool, eQ8. To discover more about eQ8’s innovative solutions, visit: https://eq8.ai/Insight222 Hosted on Acast. See acast.com/privacy for more information.
S34 E168 · Tue, October 31, 2023
How to Democratise Strategic Workforce Planning (an Interview with Alicia Roach & Chris Hare)
In this episode of the Digital HR Leaders Podcast, David Green is joined by the sponsors on this series to discuss the importance of democratising strategic workforce planning (SWP) insights. Joining him are strategic workforce planning experts, and Co-Founders of the revolutionary SWP AI platform, eQ8, Alicia Roach and Chris Hare. They have been at the forefront of driving innovation and excellence in SWP, making them the perfect guides to navigate the complex terrain of strategic workforce planning and the strategies needed to democratise it. In this episode, you can expect learn more about: The latest developments in the dynamic HR tech landscape and their implications for SWP eQ8's innovative new product designed to democratise SWP insights and the motivations behind its creation The concept of "upstream thinking" and its crucial role in SWP The potential pitfalls organisations face when they don't embrace democratisation The holistic approach HR and people analytics leaders should adopt to effectively democratise SWP Strategies for communicating the urgency and benefits of SWP to leadership teams The future of democratised SWP and skills-based planning, along with advice for staying ahead in this evolving field Tips for staying adaptable and responsive to emerging HR tech trends without becoming overwhelmed Don't miss this opportunity to gain exclusive insights that will propel your employee experience to new heights. This episode was brought to you in partnership with eQ8, a strategic workforce management tool. Explore eQ8's cutting-edge solutions at eQ8.ai/Insight222 . Additional Resources: Chris Hare’s article on upstream thinking: https://eq8.ai/blog/unsung-heroism-of-swp Hosted on Acast. See acast.com/privacy for more information.
S34 E167 · Tue, October 24, 2023
How to Create Personalised Employee Experiences (an Interview with Piyush Mehta)
As HR and People Analytics Leaders, we know that personalised employee experiences have a profound impact on organisational success. It’s the secret ingredient that unlocks the unique needs, aspirations, and journeys of your workforce – enhancing employee engagement, loyalty and productivity. So in the latest episode of the Digital HR Leaders Podcast, we're diving deep into how Genpact, the global professional powerhouse organisation, are achieving just that. Joining David Green on this quest, is Piyush Mehta, the Chief Human Resources Officer at Genpact, to unravel the strategies and innovations that have shaped and personalised the employee experiences across Genpact’s vast global footprint. In this episode, topics covered include: The transformative power of personalised employee experiences in achieving organisational success Insights into Genpact's innovative strategies for tailoring employee journeys The role of data-driven tools and technology in shaping employee experiences The impact of HR on business growth and client satisfaction The potential of generative AI in HR and its real-world applications Inspiring ideas on how HR can shape the future of work and the world Don't miss this opportunity to gain exclusive insights that will propel your employee experience to new heights. This episode was brought to you in partnership with eQ8, a strategic workforce management tool. Explore eQ8's cutting-edge solutions at eQ8.ai/Insight222 . Hosted on Acast. See acast.com/privacy for more information.
S34 E166 · Tue, October 17, 2023
How People Analytics Shapes Decision-Making in Modern HR (an Interview with Nick Dalton)
In this episode of the Digital HR Leaders podcast, join host David Green and guest Nick Dalton, previous EVP of HR at Unilever and co-author of the groundbreaking book 'The HR (R)Evolution: Change the Workplace, Change the World', as they navigate the historical landscape of Human Resources. Dissecting its evolution over the decades and envisioning its trajectory into the future, David and Nick bring forth insights and reflections, offering listeners a unique perspective on the past, present and future of this dynamic and ever-evolving field. As they peel back the layers of HR’s transformation, expect to learn more about: The seven waves of HR and how they have shaped the HR landscape over time The role of people data in HR's evolution and its impact on decision-making Navigating the paradox wave in HR, especially in the context of rapid technological advancements and global uncertainties The characteristics of a paradox HR leader and the scarcity of such leaders in the current landscape How HR can play a pivotal role in steering organisations towards the 'Planet' wave, especially in light of pressing global climate concerns Anticipated changes in HR titles and roles as it continues to adapt to data-driven decision-making and paradoxical leadership, helping to shape the workplace and the world Tune in for a captivating and informative exploration of HR's evolution, its potential for transformative leadership, and its critical role in shaping the future of work and the world. This episode is brought to you with the support of strategic workforce management tool, eQ8. To discover more about eQ8’s innovative solutions, visit: eQ8.ai/Insight222 Hosted on Acast. See acast.com/privacy for more information.
S33 E165 · Tue, October 03, 2023
How to Achieve Data-Driven HR Excellence in a Highly Regulated Environment (an Interview with Wendy Cunningham and Peter Meyler)
Join host David Green on the Digital HR Leaders podcast, as he speaks to two distinguished guests from the UK's largest long-term savings and retirement business, Phoenix Group: Chief Operating Officer for HR, Wendy Cunningham, and Head of People Data, Analytics & Insights, Peter Meyler. In this episode, learn more about: How the Phoenix Group navigates the challenges of a highly regulated environment How technology has played a pivotal role in consolidating data from multiple sources, revolutionising the HR function at the Phoenix Group Insights into the Phoenix Group's unique approach to measuring the effectiveness of their people strategy and how they adapt it as the company continues to evolve The evolution of the Phoenix Group's people analytics team and how it has grown alongside the organisation's commitment to data-driven decision-making A glimpse into the future, as Wendy and Peter share their vision and discuss the steps they're considering to elevate their analytics capabilities to the next level. Don't miss this engaging conversation that promises practical advice for HR and people analytics professionals at all stages of their journey. This episode is brought to you with the support of Visier, a leading name in HR technology. To discover more about Visier's innovative solutions, visit: https://www.visier.com/ Hosted on Acast. See acast.com/privacy for more information.
S33 E164 · Tue, September 26, 2023
How Novartis Use People Data to Navigate Business Transformation (an Interview with Ashish Pant)
In this episode of the Digital HR Leaders Podcast, your host David Green explores the transformative power of data-driven HR decision-making in one of the world's leading pharmaceutical companies, Novartis. Joined by Ashish Pant, Global Head of People Analytics and Data at Novartis, David and Ashish unravel how Novartis has harnessed the full potential of data to revolutionize its approach to HR. Throughout this episode, you can expect to learn more about: How Novartis strategically laid the groundwork for harnessing the full potential of HR data and analytics Invaluable insights into the three-stage approach that played a pivotal role in crafting a successful People Analytics team at Novartis Novartis' recent business transformation and how the People Analytics function under Ashish's leadership played a critical role in facilitating this significant change How to bridge the gap between bottom-up understanding and top-down organizational intentions The metrics and KPIs used to gauge the success of the business transformation How the transformation impacted the structure and operations of the People Analytics team at Novartis This episode is brought to you with the support of Visier, a leading name in HR technology. To discover more about Visier's innovative solutions, visit: https://www.visier.com/ Hosted on Acast. See acast.com/privacy for more information.
S33 E163 · Tue, September 19, 2023
Boosting Managerial Efficiency: The CHRO’s Outside-In Approach to Productivity (an Interview with Paul Rubenstein)
In this episode of the Digital HR Leaders Podcast, host David Green engages in an enlightening conversation with Paul Rubenstein, the distinguished CHRO of Visier. Throughout his illustrious career, Paul has been on a relentless quest to empower other HR leaders and professionals with the knowledge and tools they need to extract maximum value from their data. In this episode, David and Paul dive deep into the transformative potential of HR data and analytics, shedding light on the key takeaways from Paul's extensive experience at Visier. During this episode, you can explore: An in-depth exploration of the strategic importance of HR data and how it can reshape organisational decision-making, based on Paul's experience and expertise The symbiotic relationship between data-driven HR practices and fostering diversity, equity, inclusion and belonging (DEIB) within organisations A visionary outlook on the future of people analytics and how organisations can proactively prepare for what lies ahead Concrete strategies and actionable insights for cultivating an organisation's data-driven and digitally literate HR culture This episode is brought to you with the support of Visier, a leading name in HR technology. To discover more about Visier's innovative solutions, visit: https://www.visier.com/ Hosted on Acast. See acast.com/privacy for more information.
S33 E162 · Tue, September 12, 2023
How to Prepare Your HR Data for EU CSRD Reporting (an Interview with Yves Van Durme)
In this episode of the Digital HR Leaders podcast, David Green is joined by Yves Van Durme, a thought leader at the forefront of HR innovation. Yves is a recognised authority in the field, and in this episode, he offers profound insights into the ramifications of the recent EU Corporate Sustainability Reporting Directive (CSRD) regulation, which mandates that organisations in the EU report their impact on the environment, society and workforce by 2025. During the conversation, you can expect to learn more about: The pivotal implications of the EU CSRD regulation for HR and organisational reporting The readiness of HR functions to comply with the data requirements of the CSRD Key metrics and actionable steps for HR to initiate their data-driven journey Leveraging workforce data to create value across various levels of the organisation The strategic role of HR and People Analytics in harnessing data insights The shift towards a unified workforce perspective prompted by the CSRD Strategies for empowering HR Business Partners in embracing data-driven roles If your business operates in the EU, this episode is a must-listen to the alignment of your HR practices with the EU CSRD regulation. Support from this podcast comes from Visier. You can learn more by visiting: https://www.visier.com/ Hosted on Acast. See acast.com/privacy for more information.
S33 E161 · Tue, September 05, 2023
How to Democratise Data for People Manager Effectiveness (an Interview with Lexy Martin)
In this episode, host David Green is joined by Lexy Martin, a pioneering figure in the People Analytics field. With over five decades of experience at the intersection of technology and HR, Lexy has been a driving force in advocating for the integration of data and analytics into HR practices. Together, David and Lexy explore the dynamic insights from Lexy’s research at Visier on the significance of democratising data and insights for people managers. During the conversation, you can expect to explore: The remarkable journey of Lexy’s successful career An exploration of the power of democratising data and insights for people managers, unveiling key findings from Lexy's recent research at Visier The symbiotic relationship between data-driven practices and fostering diversity, equity, inclusion, and belonging (DEIB) within organisations The visionary perspective on the future of people analytics, and how organisations can stay ahead of the curve Concrete strategies to cultivate a data-driven and digitally literate HR culture within organizations Support from this podcast comes from Visier. You can learn more by visiting: https://www.visier.com/ Link to Visier’s groundbreaking research ‘Unlocking Manager Effectiveness: The Next Driver of Value: https://www.visier.com/lp/manager-effectiveness-report/ Hosted on Acast. See acast.com/privacy for more information.
S32 E160 · Tue, July 25, 2023
How to Build a Thriving Workforce Ecosystem (an Interview with Elizabeth Altman and Robin Jones)
Step into the world of workforce ecosystems as Elizabeth Altman and Robin Jones - esteemed co-authors of the influential book 'Workforce Ecosystems: Reaching Strategic Goals with People, Partners, and Technologies' - join David Green on the Digital HR Leaders Podcast. In this captivating episode, prepare to uncover the practical insights behind redefining traditional workforce management and embracing the dynamic potential of modern workforce ecosystems. Discover an exciting array of topics, including: - The hidden facets of a thriving workforce ecosystem - The interplay between workforce ecosystems and broader business strategies - The shifts and changes required for HR leaders to transition to ecosystem orchestration - Navigating the complexities of integrating diverse talent pools, from contingent workers to full-time employees, for optimal performance and engagement - The key considerations for integrating technology into the workforce ecosystem Listen to the Digital HR Leaders Podcast and embark on a transformative journey toward a future of unparalleled success. Support from this podcast comes from Worklytics. You can learn more by visiting: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.
S32 E159 · Tue, July 18, 2023
How Amazon Scales People Analytics Through Experimentation and Productisation (an Interview with Ian O’Keefe)
In this episode of the Digital HR Leaders podcast, David is joined by Ian O’Keefe, Head of Analytics at Amazon. With an impressive background working at renowned companies like Google and JP Morgan, Ian brings his wealth of experience to the table as he shares his insights on the evolution of people analytics teams and the critical role of a product mindset. Key topics covered in this episode include: Reflections on the evolution of the people analytics discipline over the years Different types of operating models observed in various organisations, including Amazon's federated model The role and importance of experimentation in people analytics and HR, and the significance of a product mindset in scaling people analytics Skills and capabilities required for successful productisation of people analytics Practical tips and learnings for HR leaders looking to embrace experimentation and productisation Predictions on the future of the people analytics field and the potential role of generative AI Support from this podcast comes from Worklytics. You can learn more by visiting: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.
S32 E158 · Tue, July 11, 2023
How to Successfully Lead the Return to Office (an Interview with Philip Arckoll)
In this episode of the Digital HR Leaders podcast, host David Green dives deep into the current dynamics surrounding the return to office. Joining David in this enlightening conversation is Philip Arckoll, CEO and founder of Worklytics, renowned for their expertise in workforce analytics. Together, they explore: - The pros and cons of remote and in-office work - The challenges in transitioning back to the office and successful mitigation strategies - Understanding network density and social capital metrics - Balancing employee privacy and data insights - Applications of generative AI in collaboration and productivity - The future of Organisational Network Analysis (ONA) Gain valuable insights into striking the right balance, fostering employee trust, and creating a productive work environment in this thought-provoking episode. Support from this podcast comes from Worklytics. You can learn more by visiting: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.
S32 E157 · Wed, July 05, 2023
Empowering HR and People Analytics Leaders in Managing Microstress (an Interview with Rob Cross and Karen Dillon)
In this episode of the Digital HR Leaders Podcast, David is joined by co-authors of the very timely book: "The Microstress Effect: How Little Things Pile Up and Create Big Problems — and What to Do about It." As experts in their field, they shed light on the significance of understanding microstress in today's burnout-prone world and share valuable insights on how we can enhance our wellbeing. Here are some key points covered in the conversation: Differentiating microstress from conventional stress and understanding its unique implications Exploring the brain's response to microstress and the long-term effects on neurological and physical well-being Unveiling the main sources of microstress Strategies for combating microstress and fostering wellbeing on an individual level Understanding the impact of microstress on team dynamics and organizational culture Practical steps for HR and people leaders to implement practices that alleviate microstress in the workplace Support from this podcast comes from Worklytics. You can learn more by visiting: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.
S32 E156 · Tue, June 27, 2023
Rethinking Leadership for the Future of Work (an Interview with Heather McGowan)
In this episode of the Digital HR Leaders Podcast, David is joined by Future of Work Strategist and esteemed co-author of the books The Adaptation Advantage and The Empathy Advantage. Heather McGowan is renowned for her expertise in all things related to the future of work, and this conversation promises to be a thought-provoking exploration of the shifting landscape of work and the critical role of empathetic leadership. Expect to learn more about: How the pandemic transformed the way we work and the four significant shifts in leadership that emerged as a result The link between empathy and performance The challenges faced by existing leaders who have been taught that an autocratic leadership style leads to success, and how they can embrace empathy as a transformative approach The evolving role of HR professionals and the areas they should focus on to drive business value in the future Practical steps individuals can take to transition and benefit from the 'empathy advantage' in their personal and professional lives The implications of technological advancements like generative AI on companies and the future of work Efficient ways of training and developing employees in a rapidly changing skills landscape Support from this podcast comes from Worklytics. You can learn more by visiting: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.
S31 E155 · Tue, June 13, 2023
People Analytics, Now and the Future: Insights from Wharton PAC
Inspired by the recent Wharton People Analytics Conference, in this special episode of the Digital HR Leaders Podcast, David Green takes us on a journey through the history, present and future of people analytics. Incorporating insightful conversations with many influential leaders in people analytics, such as Prasad Setty, former Head of the People Analytics team at Google, and Dawn Klinghoffer, the Global Head of People Analytics at Microsoft, this episode will be exploring the evolution of people analytics over the past decade, its growing impact on businesses, and the future trends that will shape this field. Throughout this episode, expect to learn more about: The Five Ages of People Analytics Model How people analytics has transformed over the past decade The growing influence of people analytics on organisations, as data-driven insights reshape decision-making processes and enhance business performance The key trends that will define the future of people analytics, including emerging technologies, ethical considerations, and the evolving role of HR professionals. Whether you are an HR professional, business leader, or simply curious about the transformative potential of people analytics, this episode is a must-listen. Support from this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.
S31 E154 · Tue, June 06, 2023
How to Position Employee Experience at the Centre of Corporate Culture (an Interview with Aaron Falcione)
In this episode of the Digital HR Leaders podcast, David is joined by Aaron Falcione, CHRO and instrumental figure in the formation and cultural development of Organon – a company dedicated to the health and well-being of women. From policy creation to employee listening, Organon’s HR strategies have all been created with the company’s mission in mind – women’s health. Key topics covered in this episode include: Unveiling the role of HR in shaping Organon's empowering culture and mission Pioneering policies that champion women's health and well-being Unleashing strategies for fostering an extraordinary employee experience Harnessing the power of employee voices in decision-making for remarkable outcomes Uniting employee feedback and organisational data to drive impactful initiatives Revolutionising performance management processes for enhanced results Gaining invaluable insights and advice for aligning culture with the company's mission If you’re looking to unlock the secrets to driving organisational success through an employee-centric approach, then this episode is for you. Support from this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.
S31 E153 · Tue, May 30, 2023
From HR to People Operations: Unlocking the Secrets of Modern HR Success (an Interview with Ian White)
In this episode of the Digital HR Leaders podcast, David is joined by Ian White, CEO of Charthop – a platform dedicated to helping data-driven people operations teams. As an HR technology leader, Ian brings valuable insights into the evolving world of HR management and the role of technology in shaping the future of HR. Together, David and Ian explore the concept of people operations and its transformative impact on businesses' HR operations. They delve into: The characteristics and differences between modern people operations teams and traditional HR roles The importance of transitioning to people operations in today's workforce and its alignment with employee needs and expectations The role of technology in supporting the transition to people operations and the challenges companies face in adopting a digital approach to HR The potential of generative AI in supporting people operations and people analytics, along with ethical considerations The skills HR professionals need to prevent biases and manage ethical implications when using generative AI Ian's insights on the future evolution of HR technology and the new capabilities in the Charthop platform to support modern people operations teams This conversation is for every HR leader and professional seeking to understand the evolving world of HR management and the role of technology in shaping the future of HR. Support from this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.
S31 E152 · Tue, May 23, 2023
How to Navigate Your Organisation's DEI Journey (an Interview with Ella F. Washington)
In this episode of the Digital HR Leaders podcast, David is joined by Dr Ella F. Washington, Professor of Practice at Georgetown University McDonough School of Business, CEO of Ellavate Solutions and author of “The Necessary Journey: Making Real Progress on Equity and Inclusion”. Ella has dedicated her career to creating diverse and inclusive workplaces and, in this episode, she shares her research on how organisations can navigate their DEI journey through her DEI Maturity Model. In this conversation, expect to learn more about: Ella’s DEI Maturity Model that outlines the different stages of an organisation's DEI journey The three P's of DEI journeys: purpose, pitfalls, and progress Common mistakes organisations make on their DEI journey How organisations can measure their DEI progress and what they should focus on next This episode is for all the people and HR leaders and professionals looking to create a more diverse, equitable, and inclusive workplace. Support from this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.
S31 E151 · Tue, May 16, 2023
How Raytheon Technologies Productises People Analytics at Scale (an interview with Aashish Sharma)
In this episode of the Digital HR Leaders podcast, David is joined by Aashish Sharma, VP of Workforce Intelligence at Raytheon Technologies. As the founding leader of the workforce intelligence function at Raytheon Technologies, Aashish has seen first-hand how the field of people analytics and HR has evolved in the last few years. This is where the workforce intelligence function at Raytheon was born. In this discussion, expect to learn more about: The evolution from "people analytics" to "workforce intelligence" Productising people analytics at scale Organisational challenges and guidance for aspiring people analytics leaders Supporting a company through mergers and acquisitions Positioning workforce intelligence during cost-saving measures The impact of M&A on workforce planning The future of people analytics with AI and machine learning Overall, this episode offers valuable insights for HR leaders and people analytics professionals navigating organisational transformations and building impactful workforce intelligence functions. Support from this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.
S30 E150 · Tue, May 02, 2023
Creating a Future-proof Company Through Organisational Design and Workforce Planning
In this episode of the Digital HR Leaders podcast, David is joined by Deloitte’s Managing Director of Organisational Design function, Don Miller, and Jesse Jacks, Senior Manager of Organisational Strategies and Design, also at Deloitte. As experienced consultants with a deep understanding of the current economic climate, Don and Jesse share their insights on building a workforce that aligns with financial and business goals. This conversation will cover: - Strategies for looking beyond cost and head count to focus on skills, capacity and performance - The common belt-tightening mistakes that they see in the market, using client examples - How businesses should be thinking right now, and the importance of speed in decision-making - How HR teams can take on more responsibility in workforce planning and organisational health - Using data-driven insights such as Organisational Network Analysis (ONA) to build an adaptable and future-proof workforce - Practical tips for HR professionals to build their capabilities and deliver value and impact to the business Support from this podcast comes from Orgvue. You can learn more by visiting: https://www.orgvue.com/ Hosted on Acast. See acast.com/privacy for more information.
S30 E149 · Tue, April 25, 2023
How Meta Developed a High-Performing People Analytics Team (an Interview with Alexis Fink)
In this episode of the Digital HR Leaders podcast, David is joined by Alexis Fink, Vice President of People Analytics and Workforce Strategy at Meta, to discuss the critical role of people analytics in shaping the future of work. A thought leader in the industry, Alexis brings over two decades of experience in the field of HR analytics and insights to the conversation. Throughout the episode, she and David explore: - How the people analytics function has evolved over the years - The different types of people analytics team structures and how they can be built for optimal results - Alexis’s three-dimensional approach to building people analytics teams - The importance of a strong HR and people analytics relationship - The skills, competencies, and behaviours required for HRBPs and people analytics professionals to be effective as the world of work continues to evolve - The importance of IO psychology in the field of people analytics - Alexis’s valuable insights and practical tips for scaling up people analytics teams - How people analytics will continue to evolve and shape the future of work Overall, this episode offers a wealth of insights and practical tips on people analytics from a true thought leader in the field. Support from this podcast comes from Orgvue. You can learn more by visiting: https://www.orgvue.com/ Hosted on Acast. See acast.com/privacy for more information.
S30 E148 · Tue, April 18, 2023
Planning for Economic Uncertainty: Workforce Planning in Action (an Interview with Oliver Shaw)
In recent months, we've been inundated with news of economic downturns, and mass layoffs in high-profile companies. Though, as HR professionals, we know all too well that not planning your labour cost-cutting strategies effectively can have significant unintended costs for both the company and its employees. That's why in this episode of the Digital HR Leaders podcast, David sits down with Oliver Shaw, the CEO of Orgvue, to discuss the importance of effective planning in the face of economic uncertainty. This conversation will cover: - The specific challenges companies are experiencing today due to economic downturns - The importance of effective planning to avoid unintended consequences of cost-cutting strategies - The steps that companies can take to plan for the future and avoid knee-jerk reactions - Planning for the unplanned and preparing for unforeseen circumstances - Workforce planning and organizational design coming together under people analytics - Building skills from workforce planning and using them for organizational design and vice versa Support from this podcast comes from Orgvue. You can learn more by visiting: https://www.orgvue.com/ Hosted on Acast. See acast.com/privacy for more information.
S30 E147 · Tue, April 11, 2023
How Johnson & Johnson are Scaling Their Skills-Based Approach to Talent (an Interview with Christina Norris-Watts, Ph.D & Doug Shagam)
In this episode of the Digital HR Leaders Podcast, David is joined by Christina Norris-Watts, Ph.D, Head of Assessment and People Practice, along with Doug Shagam, Head of People Data and Insights, from Johnson & Johnson. Doug and Christina have been making waves in creating a skills-based approach to talent management at J&J, and today they are going to walk us through their journey, and share some of the practicalities that aided their success. This conversation will cover: - The reasoning behind J&J’s transition towards a skills-based organisation - The different methods approached at the start of their journey - The details of their pilot, and what they learnt from that - How they are scaling the deployment of skills across the organisation - How they are getting buy-in from all stakeholders - The role of people analytics in building a skills-based organisation, and the skills HR need to obtain and develop to make this a success. Support from this podcast comes from Orgvue. You can learn more by visiting: https://www.orgvue.com/ Hosted on Acast. See acast.com/privacy for more information.
S30 E146 · Tue, April 04, 2023
How Global Brands Manage Successful DEI Programs (an Interview with Lauren Guthrie)
In this episode of the Digital HR Leaders Podcast, David is joined by Lauren Guthrie, Vice President of Global Inclusion, Diversity, Equity, Action (IDEA) and Talent Development at VF Corporation. Responsible for the Inclusion, Diversity, Equity, Action of multiple brands under the VF Corporation umbrella, Lauren brings a unique perspective to the conversation as she works with various brands, set with their own cultures, consumer bases and values. This conversation will cover: - The additional "Action" pillar to the IDEA strategy and how VF Corporation is embedding equity within its culture and brands - How she leverages data to identify areas for improvement and addresses the challenges of tailoring solutions to each brand's unique operating agenda and consumer base - How recent black swan events such as the pandemic have changed the way VF Corporation approaches Inclusion, Diversity, Equity, Action with their brands - How VF Corporation measures the effectiveness and impact of their IDEA initiatives, including the effect on consumer and talent retention - Advice on how to create a leader-led strategy where IDEA is not just owned by a team, but the whole organization Support from this podcast comes from Orgvue. You can learn more by visiting: https://www.orgvue.com/ Hosted on Acast. See acast.com/privacy for more information.
S29 E145 · Thu, March 30, 2023
How to Turn People Data into Actionable Insights (an Interview with Caroline O’Reilly)
In this episode of the Digital HR Leaders Podcast, David is joined by Caroline O’Reilly, GM of People Analytics at Workday. With her experience as both an engineer and a people leader, Caroline has unique insights into the challenges organisations are facing when it comes to managing people data. And as someone who speaks to Workday's customers every day, Caroline shares her thoughts on the main challenges organisations face in today’s volatile digital world. This conversation will cover: - The issue of fragmented data and how to solve it - How to plan, execute and analyse data - How to get started with understanding your data - How to create a more data-driven culture - Moving the dial of diversity, equity and inclusion - The importance of moving from getting employee listening data to making decisions fast The discussion also touches on employee listening, skills-based organisations, and the role of people analytics in creating more certainty for businesses in uncertain times. Support from this podcast comes from Workday, a trusted partner to businesses around the world. You can learn more by visiting: workday.com Hosted on Acast. See acast.com/privacy for more information.
S29 E144 · Tue, March 14, 2023
How to Ensure Purpose is at the Forefront of Your People Strategies (An Interview With Daniela Seabrook)
In this episode of the Digital HR Leaders Podcast, David is joined by Daniela Seabrook, Chief Human Resources Officer at Philips. With a strong background in HR, clinical psychology and organisational psychology, Daniela provides insight on how Philips has successfully implemented purpose at the forefront of their people strategies. Listen to hear more about how Philips: -Has built a successful hybrid working model -Promotes equity and eliminates bias amongst different working groups -Fosters collaboration within hybrid working teams -Utilizes their people data to make critical business decisions, and much more Enjoy! Support from this podcast comes from Workday. You can learn more by visiting: workday.com Hosted on Acast. See acast.com/privacy for more information.
S29 E143 · Tue, March 07, 2023
How Workday Created an Impactful People Analytics Function (An Interview with Phil Willburn)
In this episode of the Digital HR Leaders Podcast, David is joined by Phil Willburn, Vice President of People Analytics at Workday. Phil has an outstanding background in the field of people analytics, and today he and David are discussing the positive impact the people analytics function is having on Workday’s business outcomes. In this episode, expect to learn more about: - How the people analytics function has evolved over time - How the people analytics function at Workday is structured - How Workday democratise their data - The role of the people analytics function in helping the company adopt its hybrid model - Phil’s top advice to help HR and people analytics professionals solve the complex challenges organisations face today, and much more Enjoy! Support from this podcast comes from Workday. You can learn more by visiting: workday.com Hosted on Acast. See acast.com/privacy for more information.
S29 E142 · Tue, February 28, 2023
How Yelp Built a Successful Remote Working Culture (An Interview with Carmen Whitney Orr)
Since transitioning to a fully remote operating model, Yelp – the well-known American review website - have benefited from some great business successes, such as reduced turnover, higher productivity and a more engaged workforce. How did they do it? Through their investment and commitment to delivering the best positive employee experience for their workforce. So to understand more about how Yelp is creating a positive employee experience within their remote working operation, in this episode, David is joined by Yelp’s very own Chief People Officer, Carmen Whitney Orr. Their conversation is an interesting one, so expect to learn more about: - Why Yelp decided to transition to a fully remote operating model - What it takes to create a positive employee experience in a remote working operation - The importance of employee listening and how Yelp are improving it - Carmen’s top advice for listeners looking to switch to a fully remote working operating model - and much more. So if you’re looking to learn about how to create a successful remote working business – then this is your podcast. Enjoy! Support from this podcast comes from Workday. You can learn more by visiting: workday.com Hosted on Acast. See acast.com/privacy for more information.
S29 E141 · Tue, February 21, 2023
How AI Can Unlock Human Potential and Make Work More Meaningful (An Interview With Tomas Chamorro-Premuzic)
Artificial Intelligence (AI) is everywhere. From the way we communicate, to the way we work – AI is becoming a staple in our everyday lives. But what is its impact on our society and our work? This episode discusses just that, as David is joined by Tomas Chamorro-Premuzic, Professor of Business Psychology at Columbia University, Visiting Professor at Harvard University, Chief Innovation Officer at Manpower Group and the author of the fantastic book ‘I, Human: AI, Automation, and the Quest to Reclaim What Makes us Unique’. During this conversation, expect to learn more about: - Why AI is bringing out the worst of humanity - How we can reclaim the qualities that make us special as humans - AI through the lens of recruitment - How AI may not be as unbiased as we think - The ethical considerations of using AI in the HR and People Analytics Space - The skills that HR needs to thrive in the age of AI Enjoy! Support from this podcast comes from Workday. You can learn more by visiting: workday.com Hosted on Acast. See acast.com/privacy for more information.
S28 E140 · Tue, February 07, 2023
Navigating the Talent Marketplace of the Future (Interview from Jeff Schwartz & Jeroen Wels)
In this episode of the Digital HR Leaders, David is taking a journey to the past, present and future of the talent marketplace. Joining him are Jeff Schwartz, VP of Insights and Impact at Gloat, and Senior Advisor of Future of Work at Deloitte; and Jeroen Wels, Founder of The People At Work Innovation Collective. With their combined experience and insights, this conversation will highlight thought-provoking advice on how organisations can start thinking and actioning for the future of their businesses. Expect to learn more about: - How the talent marketplace supported Unilever and other businesses during the pandemic - The role of the talent marketplace during economic headwinds - The possibilities that can arise from skills-based organisations - Why 2023 is an important time to be thinking about 2030 - What HR professionals need to start doing today to prepare for the future of their business, and much more. Enjoy! Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com Hosted on Acast. See acast.com/privacy for more information.
S28 E139 · Tue, January 31, 2023
How To Build Successful and Collaborative Relationships at Work (an Interview with Amy Gallo)
In this episode of the Digital HR Leaders podcast, David is joined by Amy Gallo, contributing editor at Harvard Business Review, and author of best-selling book, ‘Getting Along: How to Work with Anyone (Even Difficult People)’. This conversation will dive deep into understanding how to work effectively with those who may have different opinions or different ways of working. Expect to learn more about: - The implications workplace conflict has on performance - The various archetypes you find in the workplace, and how to work effectively with each one - The impact remote and hybrid working have on conflict resolution - How to overcome biases that influence our behaviours towards certain archetypes - How to coach and guide managers to build better relationships and help their teams overcome conflict - And much more… Tune in to gain valuable insight that will help you become a better manager, leader and team player in your organisation. Enjoy! Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com Hosted on Acast. See acast.com/privacy for more information.
S28 E138 · Tue, January 24, 2023
How Standard Chartered is Unlocking the Power of Skills in the Workplace (An Interview with Tanuj Kapilashrami)
Joining David today, at our Insight222 London Office, is Group Head of HR and Chief Human Resources Officer at Standard Chartered, Tanuj Kapilashrami. Tanuj has been doing some really inspiring work in the people space for many years. With internal mobility and talent marketplaces something that a lot of organisations are looking at right now, this is a powerful conversation for those seeking examples of success to learn from. In this episode, you will learn about: The role of the CHRO, and the skills HR professionals need to develop in order to successfully drive change to a more agile culture How Tanuj got buy-in for a skills-led approach to talent from the c-suite The benefits Standard Chartered Bank have seen through their skills-led approach And what the next steps are for the bank to fully embrace a skills-led approach to talent Enjoy! Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com Hosted on Acast. See acast.com/privacy for more information.
S28 E137 · Tue, January 17, 2023
Unlocking Organisational Resilience through a Skills-Based Approach (an interview with Susan Cantrell & Michael Griffiths)
In this episode of the Digital HR Leaders podcast, David is joined by Deloitte’s Vice President of Products and Workforce Strategies, Susan Cantrell, and Workforce Development Practice Lead, Michael Griffiths. These two pioneers are leading the charge in changing the way organisations think about their workforce. They have conducted vast amounts of research on this subject, advocating for a skills-based approach that prioritises talent over position titles. Tune is as this conversation will cover topics surrounding: - Why we are seeing a shift towards a skills-based operating model - What this transition means for HR, People Analytics, and People Managers - How a focus on skills can help create an ecosystem for acquiring, developing, retaining, and mobilising talent - The impact this has on employees - The process that companies are undertaking to successfully transition towards a skills-based organisation, and the challenges that they face - and much more… Enjoy! Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com Hosted on Acast. See acast.com/privacy for more information.
S28 E136 · Tue, January 10, 2023
The Top HR Trends that are Set to Disrupt the Workplace in 2023 (an interview with Diane Gherson, Dave Ulrich and David Green)
2023 is here, and to kick things off, we bring you an episode of the Digital HR Leaders podcast that you will not want to miss. Ian Bailie, Insight222’s very own board adviser and SVP of People Operations at Crypto, hosts today’s episode. He’s accompanied by regular host David Green, Diane Gherson, former CHRO of IBM and Senior Lecturer at Harvard Business School, and the infamous Dave Ulrich, Professor at the University of Michigan Ross School of Business and Co-Founder of RBL Group. Today’s conversation takes a slight twist to the traditional HR trends predictions – with David, Diane and Dave using their unique perspectives to highlight the biggest shifts they believe are set to disrupt the world of work in 2023 and beyond. The conversation covers: - A recap of the predictions and trends of 2022 - How HR can get started in the shift towards a skills-based approach to talent - HR’s role in creating certainty in a world of uncertainty - Overcoming the paradox and disconnect between employer and employee needs, and HR’s mediating role - The skills HR needs in 2023 and beyond to really make a difference So if you are looking for some inspiration on how to seize the window of opportunity in 2023, then this episode is for you. Enjoy! Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com Hosted on Acast. See acast.com/privacy for more information.
S27 E135 · Tue, December 20, 2022
How to Adopt a Skills-Led Approach to Talent and Enable your ESG Initiatives (an interview with Matthew Yerbury & Nick Biller)
It’s the last episode before the festive break, so we have something extra special to fill your Christmas stocking. In this episode of the Digital HR Leaders podcast, David is joined by Matthew Yerbury, Workforce Analytics and Digital Practice Lead at KPMG, and Nick Biller, Head of Data Science at HSBC. With over 30 years’ experience combined working in the people analytics industry, this conversation is going to cover everything you need to know about adopting a skills-led approach to talent. It’s an approach that not only drives value for the business and the workforce but supports your ESG initiatives too. The conversation will also cover: - How a focus on skills can help build meritocracy within an organisation - Keeping on top of the ever-evolving workforce skills requirements - Creating strategic skills insights through operational data - How to tackle the challenges that come with skills at different maturity levels of the journey - and much more. Enjoy and Merry Christmas! Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai Hosted on Acast. See acast.com/privacy for more information.
S27 E134 · Tue, December 13, 2022
How HR Drives Strategic Growth in the FMCG Industry
In this episode of the Digital HR Leaders podcast, David is joined by Paulette Alviti, Chief People Officer of the global snacking company, Mondelēz International. Paulette has a wealth of strategic HR experience, helping organisations such as Foot Locker and Pepsi Co drive business results through the lens of culture and talent. With Mondelēz’s ambitious growth strategy, Vision 2030, Paulette is currently shaping the HR function’s operating model to align with the organisation’s business goals. And in this episode, David and Paulette explore what the role of the HR function is in driving this growth. The conversation will also cover: - How the Chief People Officer role and business operating model has evolved over the years - How to create a culture of equity in organisations where there are employees who work in hybrid models, and employees who have to work on site - Mondelēz’s virtual reality onboarding platform to drive the early stages of employee experience - The emerging skills required from HR professionals in the modern world Enjoy! Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai Hosted on Acast. See acast.com/privacy for more information.
S27 E133 · Tue, December 06, 2022
How to Take your Skills-Based Workforce Planning to the Next Level
In this episode of the Digital HR Leaders podcast, David is joined by Andreas de Neve, CEO and Co-Founder of skills intelligence platform software, TechWolf. Helping organisations such as Booking.com transition their organisation towards skills, Andreas will be sharing his insights into the skills-based revolution. The conversation will cover: - The two types of motives companies have for transitioning into a skills-based organisation - The impact skills is having on these organisations - Andreas’ tips on setting the foundations for a skills based workforce planning strategy - How to take your already established skills approach to the next level - The role of technology in supporting the transition towards a skills-based organisation So if you are looking for some inspiration on how best to navigate your skills-based workforce planning transition, then this podcast is worth a listen… Enjoy! Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai Hosted on Acast. See acast.com/privacy for more information.
S27 E132 · Tue, November 29, 2022
Why Curiosity in the Workplace is Important
In this episode of the Digital HR Leaders podcast, David is joined by Stefaan van Hooydonk, Founder of the Global Curiosity Institute and author of best-selling book The Workplace Curiosity Manifesto. Stefaan has conducted a breadth of research surrounding the topic of curiosity at work. He believes that curious individuals need curious environments to thrive, and that in times of economic turmoil, individuals and companies need to start embracing the power of intentional curiosity. The conversation will cover: - The background and various definitions of the concept of curiosity over time - The importance of curiosity in individual and business success - The difference in curiosity levels between small and larger organisations - The drivers and barriers of curiosity at work - How organisations can measure curiosity at work - How to promote a culture of curiosity, and foster a mindset of curiosity at an individual level The link to Stefaan’s book, The Workplace Curiosity Manifesto , can be found here: https://www.amazon.co.uk/Workplace-Curiosity-Manifesto-Individuals-Transformational-ebook/dp/B09ZSQKTD9 Enjoy! Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai Hosted on Acast. See acast.com/privacy for more information.
S27 E131 · Tue, November 22, 2022
How to Use Talent Intelligence to Support Your Organisation in a Recession
In this episode of the Digital HR Leaders podcast, David is joined by Toby Culshaw, Talent Intelligence Lead at Amazon and author of the book Talent Intelligence: Use Business and People Data to Drive Organizational Performance. Having built successful talent intelligence teams at both Phillips and Amazon, Toby is one of the leading authorities in the talent intelligence space. With the global economy recently having been turned upside down, and many large organisations looking at cost-cutting initiatives, Toby will be sharing his insights into how organisations can leverage the power of talent intelligence to push through the heavy headwinds of the recession and come out with a competitive advantage. The conversation will cover: - The various types of data sets that can be used to hone talent intelligence - How to set up and position a talent intelligence function - The skills you should look out for to build an effective talent intelligence team So if you’re interested in understanding how you can thrive during these difficult times, or you’re simply looking for advice on how to set up a talent intelligence team, then this is a podcast you don’t want to skip! Link to Toby Culshaw’s book Talent Intelligence: Use Business and People Data to Drive Organizational Performance , here: https://www.amazon.co.uk/Talent-Intelligence-Business-Organizational-Performance/dp/1398607231 Enjoy! Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai Hosted on Acast. See acast.com/privacy for more information.
S26 E130 · Tue, November 15, 2022
How Microsoft Created a Thriving Workforce by Going Beyond Employee Engagement
In this episode of the Digital HR Leaders podcast, David is joined by Microsoft’s Head of People Analytics, Dawn Klinghoffer. With over 25 years of experience in HR, Dawn is passionate about using data and analytics to drive insights that help organisations make better decisions about their people. She’s also a big advocate for employee thriving – which she believes is a much better measure of success than employee engagement. In this episode, Dawn shares her thoughts on why employee thriving is so important, and how organisations can create cultures that support it. The conversation will also cover the role of people analytics in solving organisational challenges, and Dawn even shares a sneak peek into her upcoming research. So if you’re interested in learning more about employee thriving, or you’re just curious to learn what Microsoft is up to in the world of people analytics, tune in now! Links to the resources mentioned in the podcast: https://hbr.org/2022/06/why-microsoft-measures-employee-thriving-not-engagement https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report?activetab=innovation-spotlights%3aprimaryr4 Enjoy! Support from this podcast comes from Hibob. You can learn more by visiting: https://hibobl.ink/DHL Hosted on Acast. See acast.com/privacy for more information.
S26 E129 · Tue, November 08, 2022
Creating a Supportive Work Culture by Nurturing Mental Health & Wellbeing (an interview with Jacqueline Brassey)
On this episode of the Digital HR Leaders Podcast, David is joined by Jacqueline Brassey, Chief Scientist and Director of Research for People and Organisation Performance at McKinsey and Co. Bringing over 20 years of experience as a practitioner academic in Leadership, Organisational Development and Positive Neuroscience, Jacqueline is passionate about helping organisations thrive by promoting mental health, wellbeing, agility and resilience. Research that Jacqueline has recently led has shown that despite organisations focusing their efforts on improving employee wellbeing, employee burnout remains shockingly high. This episode's conversation will cover various insights and actions HR Leaders can adopt to create a successful mental health and wellbeing strategy. Topics of discussion include: The impact toxic company cultures have on employee burnout How to build resilience through adaptability and authentic confidence Creating a workplace that attracts the future of work Links to the resources: https://www.mckinsey.com/mhi/our-insights/addressing-employee-burnout-are-you-solving-the-right-problem https://www.mckinsey.com/mhi/our-insights/present-company-included-prioritizing-mental-health-and-well-being-for-all https://www.managementboek.nl/boek/9789462156869/authentiek-zelfvertrouwen-jacqueline-brassey https://www.mckinsey.com/featured-insights/mckinsey-on-books/deliberate-calm Support from this podcast comes from Hibob. You can learn more by visiting: www.hibob.com/dhl Hosted on Acast. See acast.com/privacy for more information.
S26 E128 · Tue, November 01, 2022
How HR Technology is Helping to Shape the Future of Work (an interview with Ronni Zehavi)
There is no denying that over the past few years the way that we work has completely shifted. From employee priorities to the way that we operate – the word of work is constantly evolving and HR technology is at the forefront of this change. On today’s episode of the Digital HR Leaders Podcast, David is joined by Ronni Zehavi, Co-Founder and CEO of people management software, HiBob. As Ronni highlights in the interview, HR software is no longer a system of records. It has evolved to be an integrated part of the HR function that helps HR professionals focus on strategic initiatives, manage employee engagement and experience, and drive overall business success. But what can we expect for the future of work and HR tech? Expect to learn more about topics such as: How HR technology has evolved to meet the ever-changing priorities of the workforce How to prepare for the future of talent The increasing importance of people analytics The role in HR technology in scaling the HR function Top tips on choosing the best HR system for your business Predictions for the future of HR technology Enjoy! Support from this podcast comes from HiBob. You can learn more by visiting: www.hibob.com/dhl Hosted on Acast. See acast.com/privacy for more information.
S26 E127 · Tue, October 25, 2022
How to Foster Collaboration Within Hybrid Working Teams (an interview with Mark Mortensen)
On today’s episode of the Digital HR Leaders podcast, David is joined by Mark Mortensen, Associate Professor of Organisational Behaviour at INSEAD. Mark, who is a global thought leader in team collaboration and group dynamics, is known for his research surrounding hybrid working teams. And since we are currently living in a hybrid world, what better time to get him on the show to learn more about his views on what it takes to make hybridity work. This conversation will cover topics such as: - How to ensure equal opportunities amongst your hybrid teams - Fostering team collaboration within a hybrid working model - How to create psychological safety within hybrid teams - How to structure and manage your hybrid teams for the future of work Enjoy! Support from this podcast comes from HiBob. You can learn more by visiting: https://hibobl.ink/DHL Hosted on Acast. See acast.com/privacy for more information.
S26 E126 · Tue, October 18, 2022
How Spotify Developed Its Successful Work From Anywhere Program (interview with Anna Lundström)
In a world where flexible working is gaining more attention than ever, Spotify – who need no introduction – have been leading the way with their infamous Work From Anywhere program. A program, as the name highlights, that allows their employees to choose their place of work, whether it be remote, hybrid, or in a different city. In this episode of the podcast, David will be speaking to one of the architects driving this approach, Anna Lundstrom, Spotify’s VP of HR. Expect to learn more about their fair compensation and benefits structure for those moving locations, how they prevent biases and foster collaboration and belonging. The conversation will also cover the impact the Work From Anywhere program has had on employee engagement, recruitment and retention, as well as the challenges and learnings faced throughout the journey. Support from this podcast comes from HiBob. You can learn more by visiting: www.hibob.com Hosted on Acast. See acast.com/privacy for more information.
S25 E125 · Tue, October 11, 2022
How H&R Block are Transforming Their Company Structure (an interview with Tiffany Monroe)
In this week’s podcast, we go on a journey with Tiffany Monroe, Chief People & Culture Officer at H&R Block, on how she is transforming H&R Block’s people strategy to better align with the company’s ambitious growth goals. On a mission to transform the organisation, Tiffany shares the various phases she and her team have been taking to implement their new operating system, BlockOS. The discussion also covers real-time results, the impact the pandemic has had on the progress of the strategy, Tiffany’s learnings and a lot more. Support from this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.
S25 E124 · Tue, October 04, 2022
How Syngenta Successfully Upskilled Their HR Function Into Data-Literacy
In this week’s podcast, Madhura Chakrabarti, Global Head of People Insights and Analytics at Syngenta, talks about the process of upskilling Syngenta’s HR function towards data fluency. Expect to learn more about the importance of upskilling the HR function to be more data literate, as well as the different learning pathways taken by Syngenta to help create a more data driven HR function. The conversation will also cover the impact this has had on Syngenta, and of course, Madura’s key advice for those embarking on a similar journey. Support from this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.
S25 E123 · Tue, September 27, 2022
How To Maintain A Positive Employee Experience During Rapid Growth (an Interview With Ivori Johnson & Emily Connery)
In this week’s episode of the Digital HR Leaders, David will be speaking to ChartHop’s very own VP of People & Talent, Emily Connery, and Director of Diversity, Equity, Inclusion and Belonging, Ivori Johnson. Since ChartHop came on to the podcast last year, it has experienced fantastic growth. From just under 50 employees in 2021, it is now an organisation of over 200. And during this rapid growth, ChartHop has always kept its employee experience at the forefront of everything it does. Looking to learn more about ChartHop’s employee experience and DEIB secrets, this conversation will cover insights into creating fair recruitment, compensation and performance processes and building a thriving culture in a mostly remote workforce. The discussion will also guide how to promote and measure belonging, and the role data and HR technology plays in enhancing the employee experience. Support for this podcast comes from ChartHop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.
S25 E122 · Tue, September 20, 2022
How to Help Your Teams Be Okay When Things Are Not Okay (an interview with Mollie West-Duffy & Liz Fosslien)
In this week’s Digital HR Leaders podcast, David is joined by Mollie West-Duffy & Liz Fosslien, co-authors of the book Big Feelings: How to be Okay When Things Are Not Okay. In recent years, with the pandemic, rise in cost-of-living, and war in Ukraine, it is inevitable that we have all at some point experienced some form of overwhelming emotion. But what Mollie and Liz share in this podcast, is that it is ‘okay when things are not okay’. The conversation will cover the top 3 big emotions identified in their research: perfectionism, burnout and uncertainty. Topics of discussion will also cover how as HR and People Leaders, we can not only help ourselves address these big feelings, but how we can also guide and support our employees in dealing with these oversized feelings that they may be experiencing. Support from this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.
S25 E121 · Tue, September 13, 2022
How To Be A More Compassionate Leader (Interview With Rasmus Hougaard)
Rasmus Hougaard, Founder and CEO of global research, leadership development and consulting firm Potential Project, is on a mission to create a more human way of working and leading. Recently co-authoring the book Compassionate Leadership: How to do hard things in a human way, Rasmus shares his valuable insights into how we can become more effective leaders through the power of compassion with David Green. The conversation will also cover topics such as the difference between empathy and compassion, how to unlock your compassionate side, the difference in leadership expectations between generations, and the difference between men and women regarding compassionate leadership. Support for this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.
S24 E120 · Tue, August 02, 2022
How MetLife Made a Success of their Strategic Workforce Planning (interview with Laura Shubert)
In this episode of the Digital HR Leaders podcast, David will be joined by Laura Shubert, Vice President of People Planning and Insights at MetLife. Having successfully driven the organisation’s Strategic Workforce Planning initiatives, Laura will be sharing her journey. The conversation will cover Laura’s top learnings and advice on successfully getting buy-in from the organisation’s leaders, and how to overcome the challenge of obtaining quality data for the organisation’s strategic workforce planning analysis. David and Laura will also be delving into the shift in demand for skills in post-pandemic leadership, and how technology helped MetLife go beyond Excel sheet analysis. Support from this podcast comes from eQ8. You can learn more by visiting: https://www.eq8.ai/ Hosted on Acast. See acast.com/privacy for more information.
S24 E119 · Tue, July 26, 2022
How to Help Your Teams Develop a Digital Mindset (interview with Paul Leonardi)
The digital revolution is here, and to keep up with a world that is driven by data and technology, we need to start helping our teams develop a ‘digital mindset’ to help future-proof our organisations. To talk to us about developing a digital mindset, in this week’s episode, David will be joined by Dr Paul Leonardi, Duca Family Professor of Technology Management at UC Santa Barbara, and co-author of the book T he Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI . Paul will be sharing what organisations and HR Leaders need to do to start helping their employees get to what he coins the 30% rule of digital fluency – the minimum threshold of digital knowledge required to have digital conversations. The conversation will also delve into the importance of using a relational approach to analytics to help improve workforce efficiency, and what HR can do today to start adding more business value as we come out of the pandemic. Support from this podcast comes from eQ8. You can learn more by visiting: https://www.eq8.ai/ Hosted on Acast. See acast.com/privacy for more information.
S24 E118 · Tue, July 19, 2022
How Strategic Workforce Planning Contributes to Business Success (interview with Alicia Roach)
Alicia Roach is a global thought leader in Strategic Workforce Planning and Analytics, and Founder and CEO of eQ8. Her passion lies in helping organisations execute their purpose by understanding their current and future workforce capability, and in this episode, she is going to be sharing how organisations can take their Strategic Workforce Planning to the next level. In this podcast, Alicia reveals the best practices and common pitfalls HR can avoid, to setting up Strategic Workforce Planning for success. The conversation also covers the common misconceptions of Strategic Workforce Planning, the importance of focusing on your organisation's unique challenges, and the role of technology to help upgrade your analysis. Support from this podcast comes from eQ8. You can learn more by visiting: https://www.eq8.ai/ Hosted on Acast. See acast.com/privacy for more information.
S24 E117 · Tue, July 12, 2022
How Analytics, Data and Technology are Shaping the Future of Recruitment (interview with Kevin Wheeler)
Kevin Wheeler is a globally known futurist in the world of HR. He is also Founder of Future Talent Institute, helping organisations create leading edge talent acquisition, employee development, and HR management strategies. With a focus on the future of recruitment, in this episode, Kevin will be sharing his ideas on a new model for talent acquisition. The conversation will also cover: Kevin’s views into why using RPO’s can be key to gaining access to wider talent intelligence, the role of technology and marketing in talent attraction, how technology can help prevent human bias during the candidate selection stage, and going beyond traditional reporting metrics and pivoting towards predictive recruitment analytics. Support from this podcast comes from eQ8. You can learn more by visiting: https://www.eq8.ai/ Hosted on Acast. See acast.com/privacy for more information.
S24 E116 · Tue, July 05, 2022
How to Combat the Burnout Epidemic (Interview with Jennifer Moss)
Jennifer Moss is an award-winning author, public speaker and expert in workplace well-being. Having recently published a book called ‘The Burnout Epidemic’, Jennifer and I will explore her top tips into recognising and tackling burnout to improve wellbeing at the employee, team and organisation level. Our conversation will cover interesting data insights the pandemic has triggered on employee burnout. We will also discuss strategies that people leaders can take to keep employees happy and healthy such as: building burnout proof reward and recognition strategies, as well as implementing hiring initiatives that create a culture of burnout prevention. Support from this podcast comes from eQ8. You can learn more by visiting: https://www.eq8.ai/ Hosted on Acast. See acast.com/privacy for more information.
S23 E115 · Tue, June 28, 2022
How to Deliver Workforce Insights at Scale (Interview with Ampie Swanepoel and Werner Merbold)
In this week’s podcast, we’re going to go on a journey with Ampie Swanepoel (Head of Workforce Insights Value Management) and Werner Merbold (Head of Workforce Insights) at Standard Bank Group, to explore how they are successfully delivering workforce insights at scale. We discuss the significance of empowering people leaders to become more data-driven, and how they got buy-in from the organisation to share workforce data to their people leaders. The conversation also covers: their shift from rear-view mirror reporting towards predictive workforce analytics; how the combination of a data-driven chief human resources officer, a HR technology platform and a team of Meaningful Workforce Insights champions has helped Standard Bank Group deliver insights at scale, and a whole lot more. Support from this podcast comes from Visier. You can learn more by visiting: https://www.visier.com/ Hosted on Acast. See acast.com/privacy for more information.
S23 E114 · Tue, June 21, 2022
How to Lead Hybrid Teams with Clarity and Agility (Interview with Shlomit Gruman-Navot)
Shlomit Gruman-Navot is Chief People Officer at OLX Group, one of the largest and fastest-growing global trading platforms. With over 20 years of building organisational strength for global organisations, in this podcast, Shlomit will be providing her invaluable insight into successfully leading hybrid teams during challenging and unprecedented times. Redefining the term VUCA as Vision, Understanding, Clarity and Agility, Shlomit shares why this is key for people leaders to successfully tackle what she currently coins a ‘human-centric crisis’. The conversation also covers: how to maintain focus on long-term business goals when ‘Black Swan’ events such as the pandemic and the war in Ukraine can radically shift priorities overnight; using data as a driver for meaningful conversations and decision making, and much more. Support from this podcast comes from Visier. You can learn more by visiting: https://www.visier.com/ Hosted on Acast. See acast.com/privacy for more information.
S23 E113 · Tue, June 14, 2022
How People Shape Data, and How Data Shapes People (interview with Visier’s Ian Cook)
Ian Cook is VP of People Analytics Solutions at Visier. He’s a man with a real passion for the people side of business and the subtle arts of bringing the right people together for optimum results. He’s spent the last 15 years evangelising about how data can turn that art into science. In this episode, Ian has insights, and plenty of case studies, on how best to approach data and real-life humans in separate but complementary ways. The conversation also covers the dramatic rise in people analytics over the past few years and what it now means to be in a phase of mass adoption, the shift in what business leaders expect from HR when it comes to people analytics, how to get employees onboard with your data-driven ambitions, how to help partners become more data literate, the concept of “turmoil contagion” and much more. Support from this podcast comes from Visier . You can learn more by visiting https://www.visier.com/ Hosted on Acast. See acast.com/privacy for more information.
S23 E112 · Tue, June 07, 2022
Live Special from People Analytics World 2022: Linking People Analytics to Business Impact
It’s a Digital HR Leaders Podcast first this week, with a live episode recorded in April at People Analytics World 2022. David’s joined by two illuminating guests – Jordan Pettman and Tertia Wiedenhof – for a special discussion recorded onstage at the Royal College of Physicians in London. Jordan is Head of Organisation Analytics and Insight at London Stock Exchange Group, and Tertia is Head of People Analytics and Insights at Rabobank. In this episode, you’ll hear their thoughts about the impact of the pandemic on the field of people analytics, the changing role of the chief people officer, the evolution and future considerations of hybrid working, the increased appetite for data-driven analytics, the best way for people analytics teams and HR to successfully work together, and a whole lot more. Support from this podcast comes from Visier . You can learn more by visiting https://www.visier.com/ Hosted on Acast. See acast.com/privacy for more information.
S23 E111 · Tue, May 31, 2022
How to Grow Your People to Grow Your Company (interview with Whitney Johnson)
Whitney Johnson is CEO at Disruption Advisors and author of “Smart Growth – How to Grow Your People to Grow Your Company”. It’s full of advice about how individuals and organisations can realise their potential by charting where they are on Whitney’s reimagined version of the “S curve” model. Whitney has insights that speak to all of us, regardless of where we are on our professional journey. She’s got examples from companies – big and small – who have helped retain key talent by keeping them learning, developing and remaining firmly engaged. Whitney’s also got advice for recruiters on when – and how – they can identify people at the right stage of their career path, thoughts on juggling multiple S-curves at the same time, and tips on how to navigate professional development as we continue to build a new world of work, post-pandemic. Support from this podcast comes from Visier . You can learn more by visiting https://www.visier.com/ Hosted on Acast. See acast.com/privacy for more information.
S22 E110 · Tue, May 24, 2022
How Uber Used Employee Listening to Develop its Return to Office Strategy (Interview with RJ Milnor)
On the show today, I am talking to RJ Milnor, Head of People Analytics at Uber, about the work he and his team have been doing around employee listening, hybrid working and productivity. Throughout our conversation, RJ, talks about the journey that Uber embarked on to use people analytics to better understand employee sentiment, during the pandemic, and how that work has shaped Uber's approach to hybrid working and employees returning to the office. In this episode, we discuss: How Uber conducts employee listening and how it's approach to surveys and continuous listening has changed throughout the pandemic Some of the insights that RJ’s team has gathered on employee productivity, focus time, and collaboration, while everyone has been based at home How Uber has shared data and insights with the rest of the organisation, to help the business and employees make better decisions. How people analytics greatly influenced Uber’s return to office strategy and how both the CHRO and CEO, use the insights in their communications to the rest of the company RJ’s thoughts on how HR can add business value, as we start to come out of the pandemic Support for this podcast comes from orgvue . You can learn more by visiting https://www.orgvue.com . Hosted on Acast. See acast.com/privacy for more information.
S22 E109 · Tue, May 17, 2022
What is the Impact of Hybrid Working on Employees and Employers? (Interview with Peter Cappelli)
On the show today, I am talking to Peter Cappelli, the George W. Taylor Professor of Management and the Professor of Education and Director for The Centre for HR, at The Wharton School. Throughout the conversation Peter shares his extensive knowledge and research on the world of work, HR, and leadership and we cover a number of different topics that Peter, has unique insights on. These include: The impact of hybrid working on employees and employers and the effect this could have on people in their careers, now that we are coming out of the pandemic How employers are approaching bringing employees back to the office and what that means for employee productivity and engagement The rise in employee activism and how organisations should respond to this and why, in Peter’s view, companies just aren't getting better at workforce planning Peter’s thoughts on how HR can add business value, as we start to come out of the pandemic Support for this podcast comes from orgvue . You can learn more by visiting https://www.orgvue.com . Hosted on Acast. See acast.com/privacy for more information.
S22 E108 · Tue, May 10, 2022
What Do You Need To Support Continuous Workforce Planning? (Interview with Abdul Hummaida)
On the show today, I am talking to Abdul Hummaida, Chief Technology Officer at orgvue. Throughout our conversation, Abdul shares his perspective on the evolution of org design and workforce planning and the shift that companies are making, to more frequent and regular planning cycles. We also discuss: The importance of having access to real-time data that can support planning decisions and enable collaboration across different parts of the business The role of technology in supporting organisations to move to shorter planning cycles and provide better security when dealing with sensitive data How to build an effective planning process that supports both bottom-up and top-down planning inputs to be aggregated and integrated in a transparent way Abdul’s thoughts on how HR can add business value as we start to come out of the pandemic Support for this podcast comes from orgvue . You can learn more by visiting https://www.orgvue.com . Hosted on Acast. See acast.com/privacy for more information.
S22 E107 · Tue, May 03, 2022
Coca-Cola's Chief People Officer on HR's Role in Organisational Transformation
On the show today, I am talking to Lisa Chang, Senior Vice President and Chief People Officer at the Coca-Cola Company. Throughout our conversation Lisa shares her perspective on how HR is evolving as a function, based on her experiences throughout a nearly 30 year career in HR and her current role as a Chief People Officer, for employees across more than 200 countries worldwide. We also discuss: The role of the Chief People Officer and the HR function in supporting organisational transformation The impact of the pandemic on employee experience and wellness and how the Coca-Cola Company has addressed this The critical areas that HR needs to focus on to be successful in the future How HR can add business value as we start to transition out of the pandemic Support for this podcast comes from orgvue . You can learn more by visiting https://www.orgvue.com . Hosted on Acast. See acast.com/privacy for more information.
S22 E106 · Tue, April 26, 2022
How to Encourage Employees to Speak Up with Ethan Burris
On the show today, I am talking to Ethan Burris, Senior Associate Dean for Academic Affairs and Professor of Management at The University of Texas at Austin, where we will discuss Ethan’s fascinating work on employee voice. Throughout our conversation Ethan and I discuss the organisational dynamics surrounding employee voice and leadership. In particular, we discuss: What employees need to consider when giving feedback to their managers and selling ideas up the chain of command How managers can create an environment where their employees feel comfortable giving and receiving feedback What companies need to consider when trying to scale employee listening Ethan’s thoughts on how HR can add business value as we start to come out of the pandemic Support for this podcast comes from orgvue . You can learn more by visiting https://www.orgvue.com . Hosted on Acast. See acast.com/privacy for more information.
S21 E105 · Tue, April 19, 2022
What Will the Future of HR Look Like in 2030? (Isabelle Chappuis and Gabriele Rizzo)
On the show today, I am talking to Isabelle Chappuis and Gabriele Rizzo, the authors of a fascinating new book called "HR Futures 2030. A Design For Future Ready Human Resources". Throughout our conversation, Isabelle and Gabriele run through their 10 traits for the future of work in HR and cover some of the key disciplines that HR leaders will need to consider to be successful in 2030 and beyond. Isabelle, Gabriele, and I also discuss: What is foresight and how can techniques from the world of defence be used in HR and in business to provide a strategic advantage The importance of topics such as trust, community, digital, and sustainability, to organisations of the future Three of the 22 disciplines highlighted in their book. The first is called, know your employee. The second is focused on the newly blurred lines between work and life. And the third is a fascinating new area called HR hacktivism Their perspective on the role of technology in supporting employee experience Support for this podcast comes from 365Talents . You can learn more by visiting https://365talents.com. Hosted on Acast. See acast.com/privacy for more information.
S21 E104 · Tue, April 12, 2022
How HR Can be a Partner and a Coach to the Business (Mambu's Chief People Officer, Charlie Johnston)
On this week’s episode of the podcast, I am talking to Charlie Johnston, Chief People Officer at Mambu. Throughout our conversation, Charlie shares his illuminating perspective on how HR can partner effectively with the business and the role of HR in supporting business leaders and their teams. We also discuss: The differences between running HR in a large company and a smaller startup environment The capabilities that HR needs to be successful in the future How to make sure that HR is always focused on supporting the business strategy The future for employee experience and how technology will support this Support for this podcast comes from 365Talents . You can learn more by visiting https://365talents.com. Hosted on Acast. See acast.com/privacy for more information.
S21 E103 · Tue, April 05, 2022
How to Use Skills Data as a Catalyst to Improve Talent Experience (Loïc Michel, 365Talents)
On this week's podcast, I am talking to Loïc Michel, CEO at skills intelligence and talent marketplace platform 365Talents. Throughout this episode, Loïc and I discuss: How skills data can be used to improve employee experience and support successful talent management How advances in AI now mean that skills can be mapped in real time, overcoming some of the complexities that organisations have struggled with in doing this previously How skills data can be used for internal mobility and improving employee retention Loïc’s thoughts on the future of employee experience and how technology will support this. Support for this podcast comes from 365Talents . You can learn more by visiting https://365talents.com. Hosted on Acast. See acast.com/privacy for more information.
S21 E102 · Tue, March 29, 2022
How to Connect People Analytics and Employee Experience (Laura Stevens, DSM)
On the show this week, I am talking to Laura Stevens, Vice President of Global Strategy, Analytics and Employee Experience at DSM. Throughout this episode, Laura and I discuss: How Laura is using her prior experience as a people analytics consultant, to influence her strategy for the people analytics function at DSM The synergies and opportunities that can be leveraged between employee experience and people analytics by designing services with the human in mind How people analytics teams can help to support HR business partners and managers, to become more data-driven Laura’s tips on how to prioritise the areas that people analytics teams should work on, in order to ensure that they can scale successfully Support for this podcast comes from 365Talents . You can learn more by visiting https://365talents.com. Hosted on Acast. See acast.com/privacy for more information.
S21 E101 · Tue, March 22, 2022
How to Build Great Employee Experiences with Jason Averbook
On the show this week, I am talking to Jason Averbook, CEO and Co-Founder at Leapgen, one of the leading global authorities on HR technology and employee experience. Throughout this episode, Jason and I discuss: His thoughts on how companies should approach employee experience and why that involves a whole person approach with human experience as the focus. Why it is so important to understand an individual's purpose and how they want to work, so you can design solutions that meet them where they are and where they are going The role of data and technology in helping organisations to understand and measure employee experience Why building trust and understanding how people feel, is so important when designing employee experience. And finally, Jason walks through some examples of how some of the best companies are building great employee experience. Support for this podcast comes from 365Talents . You can learn more by visiting https://365talents.com. Hosted on Acast. See acast.com/privacy for more information.
S20 E100 · Tue, March 15, 2022
Does the Future of Work Mean Work Without Jobs? (Ravin Jesuthasan and John Boudreau)
This week, we have got two guests on the show: Ravin Jesuthasan, Senior Partner at Mercer and John Boudreau, Professor Emeritus of Management and Organisation at the University of Southern California, The Marshall School of Business, who are releasing a new book, their fourth together, called Work Without Jobs In this episode we will explore, with John and Ravin, what they are calling a new work operating system, to help people to better understand the link between qualifications, learning and jobs and move away from the current system. Throughout the episode, John and Ravin discuss: How they see the future of work and jobs evolving, including the core principles behind their new work operating system Examples of organisations like Unilever, Genentech, and DHL, who have already started to move towards this future system The impact on leadership of moving to a new work operating system and what that entails for existing leadership behaviours What this means for HR, people analytics, and society in general, and look at how you can get started with adopting this new way of working Support for this podcast comes from iPsychtec . You can learn more by visiting https://ipsychtec.com/ Hosted on Acast. See acast.com/privacy for more information.
S20 E99 · Tue, March 08, 2022
How Unilever is Creating New Ways of Working for Its Employees (Placid Jover, Unilever)
This week’s podcast guest is Placid Jover, VP of HR for Latin America at Unilever. Throughout the episode, Placid and I discuss: His perspective on how the people analytics field has evolved over the last decade How Unilever is tackling inclusivity, in particular when it comes to age and changing workforce demographics The new innovative model that Unilever has launched called, U-Work, that helps its workforce to work, earn, learn, and live differently The impact of the pandemic on the advancement of new working models for the future of work How behavioural science can help improve the workplace Support for this podcast comes from iPsychtec . You can learn more by visiting https://ipsychtec.com/ Hosted on Acast. See acast.com/privacy for more information.
S20 E98 · Tue, March 01, 2022
How to Measure Culture and Organisational Behaviour (Hani Nabeel, iPsychTec)
This week’s podcast guest is Hani Nabeel, Chief Behavioural Scientist at iPsychTech, who discusses how behaviours are the leading indicator of culture, and why he thinks it is time to stop relying on measuring the outcomes of culture, like engagement, during a culture transformation. Throughout the episode, Hani and I discuss: The use of neural thinking, neural technology, and predictive analytics to measure culture How to connect culture to business outcomes and demonstrate the value of culture transformation Various case studies from companies who are tackling cultural transformation and measuring success Support for this podcast comes from iPsychtec . You can learn more by visiting https://ipsychtec.com/ Hosted on Acast. See acast.com/privacy for more information.
S20 E97 · Tue, February 22, 2022
Why is Organisational Behaviour Important in the Workplace? (Nigel Guenole, Goldsmiths)
This week’s podcast guest is Nigel Guenole, Director of Research and Ethics at the Institute of Management at Goldsmiths, University of London and a former colleague from our respective time at IBM. Throughout the episode Nigel and I discuss: How the field of organisational behaviour has evolved over the last few years What the value of the field is to the enterprise and what some of the new opportunities are The capabilities that companies should build in organisational behaviour and how to do this Nigel's recent research, looking into emerging analytical methods, skills identification, and building a skills ontology Support for this podcast comes from iPsychtec . You can learn more by visiting https://ipsychtec.com/ Hosted on Acast. See acast.com/privacy for more information.
S20 E96 · Tue, February 15, 2022
Addressing the Needs of Neurodiverse Indviduals in the Workplace (Nancy Doyle, Genius Within)
This week’s podcast guest is Dr. Nancy Doyle, Chief Research Officer at Genius Within and Co-Director at the Centre for Neurodiversity at Work. In our conversation, Nancy and I discuss: That 15 to 20% of the population are neurodiverse, so we are all managing neurodivergent people in our organisations, whether we realise it or not How to build organisations that are inclusive to the needs of neurodivergent people, including the most important touch points in the employee journey that should be addressed The business benefits of hiring neurodiverse individuals, including examples from organisations such as Microsoft The research that Nancy, is currently heading up at the Centre for Neurodiversity at Work, including the intersection of exclusion of autistic people across the globe and autistic people's experience of bringing their authentic selves to work How practitioners can stay up to date with research in the academic sphere Support for this podcast comes from iPsychtec . You can learn more by visiting https://ipsychtec.com/ Hosted on Acast. See acast.com/privacy for more information.
S19 E95 · Tue, February 08, 2022
How Novartis is Building a Skills Operating System for Workforce Planning (René Gessenich, Novartis)
This week’s podcast guest is René Gessenich, Head of Strategic Workforce Planning at Novartis, who shares the work that he’s been doing to build a skills operating system for workforce planning at Novartis. In this episode, René and I discuss: Why having a robust skills ontology is so important How to incorporate internal and external skills data, in a single skills ontology Novartis's approach to skills-based workforce planning with some examples of their targeted approach Specific advice for organisations looking to adopt a skills-based approach to workforce planning Support for this podcast comes from Medallia . You can learn more by visiting https://www.medallia.com/employee-experience/ . Hosted on Acast. See acast.com/privacy for more information.
S19 E94 · Tue, February 01, 2022
Rethinking Your Learning Strategy to Drive Organisational Performance (Charles Jennings, 70:20:10 Institute)
This week’s podcast guest is Charles Jennings, Partner at the 70:20:10 Institute. Charles is a big believer in getting the learning context right by better embedding learning into work, often called informal learning, experiential learning, or real learning. While the 70:20:10 model was designed to promote this approach, many organisations adopting the model are still falling short of the mark. Charles and I dig into this in more detail throughout the episode, with many insights, both from the academic literature and practical case studies from organisations. In this episode, we discuss: How to re-think our traditional conceptions of learning, and better embed up-skilling into daily work and social interactions Focusing on performance analysis over skills or learning analysis, and how organisations can achieve this with examples from a couple of companies The relevance of the 70:20:10 model for learning today and getting L&D teams back on track, thinking about performance and impact instead of viewing learning itself as the end goal Support for this podcast comes from Medallia . You can learn more by visiting https://www.medallia.com/employee-experience/ . Hosted on Acast. See acast.com/privacy for more information.
S19 E93 · Tue, January 25, 2022
How to Understand the Business Value of Employee Experience (Melissa Arronte, Medallia)
This week’s podcast guest is Melissa Arronte, Employee Experience Practice Lead at Medallia. Melissa started her career in people analytics before the term really even existed and her career has taken her on a fascinating journey where she has become a bonafide expert in employee surveys and continuous listening, two topics that we cover extensively throughout this episode. Throughout this episode Melissa and I discuss: The state of employee experience today How to measure the business impact of employee experience and the future of the field The technology buying journey for employee experience leaders Continuous listening in the workplace, the business value, the key challenges and the data sources available beyond employee surveys Support for this podcast comes from Medallia . You can learn more by visiting https://www.medallia.com/employee-experience/ . Hosted on Acast. See acast.com/privacy for more information.
S19 E92 · Tue, January 18, 2022
Developing a Data-Driven Culture at Standard Chartered Bank (Interview with Steve Scott)
This week’s podcast guest is Steve Scott, Managing Director and Global Head of Workforce Management and Analytics at Standard Chartered Bank, talking about the critical importance of developing a data-driven culture in HR, in order for people analytics to deliver sustainable value to the business. Throughout this episode, Steve and I talk about: How the field of people analytics is evolving Building an effective talent marketplace that functions in a hybrid work environment The transformation of people analytics at Standard Chartered, to a value adding function How to ensure that the field continues to address business challenges and the future of people analytics The role of the CHRO and the people analytics leader in developing a data-driven culture for HR Support for this podcast comes from Medallia . You can learn more by visiting https://www.medallia.com/employee-experience/ . Hosted on Acast. See acast.com/privacy for more information.
S19 E91 · Tue, January 11, 2022
How to Manage the Impact of the Pandemic on the Workforce (Interview with Thimon de Jong)
This week’s podcast guest is Thimon De Jong, a social psychologist specialising in the future of human behaviour and the Founder at Whetston. Throughout this episode Thimon and I talk a lot about the psychological impacts of the pandemic on the workforce and discuss the following topics: How organisations and employees confront change during a crisis and taking an experimental approach to hybrid work Thimon’s interesting perspective on why asking employees what they want during the crisis itself, might not be the best approach The reality of COVID being a digital decelerator despite the speed at which companies have gone virtual The Gen Z workforce and how allowing younger workers to shape the workplace might be more effective than trying to mould the individuals themselves, to meet the expectations of the existing environment Support for this podcast comes from Medallia . You can learn more by visiting https://www.medallia.com/employee-experience/ . Hosted on Acast. See acast.com/privacy for more information.
S18 Enull · Tue, January 04, 2022
Bonus: David Green's HR Trends and Predictions for 2022
This week’s podcast is a special bonus episode where David shares his thoughts on the trends and predictions for HR in 2022. 2021 exposed a growing chasm between employers, who yearn for a return to significant in person based working, and employees, who don’t. This only magnifies the importance of the field of human resources. The pandemic has not only accelerated the future of work, it has accelerated the role of HR too. HR’s journey from an inward looking function, focused on compliance, process, standardisation, and intuition, to an outward looking function, focused instead on skills, products, personalisation, and data, has gathered paced in the last two years and is set to quicken further in 2022. In this episode, David discusses: How HR is orchestrating the shift to hybrid work How leading companies productised people analytics solutions for employees, managers, and executives Why the shift towards a skills-based organisation is transforming the role of HR What HR leaders and professionals should do to prepare for the future Hosted on Acast. See acast.com/privacy for more information.
S18 Enull · Tue, December 21, 2021
Bonus: How to Build an Exceptional Employee Experience (Interview with Nerys Mutlow)
This week’s podcast guest is Nerys Mutlow, Evangelist in the Chief Innovation Office at ServiceNow. Throughout this episode Nerys and I discuss: The gap between customer experience and employee experience and Nerys’s perspective on how employee experience is evolving How to design an excellent employee experience by thinking beyond personas to individual level wants and need The relationship between employee wellbeing and productivity, and striking the right balance in particular for hybrid work The importance of employee listening and experimentation in the hybrid work environment Support for this podcast is brought to you by ServiceNow . You can learn more by visiting servicenow.com . Hosted on Acast. See acast.com/privacy for more information.
S18 E90 · Tue, December 14, 2021
How to Deploy Ethical AI and Build Data Literacy in HR (Interview with Anshul Sheopuri)
This week’s podcast guest is Anshul Sheopuri, Vice-President and Chief Technology Officer at IBM Workforce, talking about one of the key skills for HR professionals at IBM, data literacy. As both a business and technical executive at IBM, working in HR, Anshul shares his views with us on both the strategic and technological future of HR, with a particular focus on the application of artificial intelligence across the field. Throughout this episode Anshul and I discuss: The five pillars of trustworthy AI and HR: transparency, explainability, fairness, robustness, and privacy, as well as examples of trustworthy AI in action The applications of AI in HR, that Anshul is most excited about, including the multifaceted recommendation engine that connects IBMers to learning, mentors, job roles, and career opportunities, with skills data as the silver thread that holds it all together Anshul’s top tips for HR and people analytics professionals, to deploy AI ethically How to develop a data-driven culture at IBM by celebrating individuals who embody that culture, investing in the right tools and technology to democratise data across the organisation and making it clear which skills are needed, including data literacy Support for this podcast is brought to you by Huler , you can learn more by visiting huler.io . Hosted on Acast. See acast.com/privacy for more information.
S18 E89 · Tue, December 07, 2021
How ABN AMRO Delivers Business Value Using People Analytics (Interview with Patrick Coolen)
This week’s podcast guest is Patrick Coolen, Global Head of People Analytics, HR Intelligence and Organisational Design at ABN AMRO, talking about his journey, setting up and evolving his people analytics team at ABN AMRO, over the last eight years. I have known Patrick, for most of that time and one of the main things that has always stood out to me has been his laser sharp focus on delivering value to the business. Throughout this episode, Patrick and I discuss: His brilliant article written together with his colleague Jaap Veldkamp, 8 Big Ticket Items for People Analytics Analytics for personalisation as well as analytics for value and analytics for evaluation Patrick's journey developing the people analytics team at ABN AMRO over the last eight years, which all started with a focus on advanced analytics and the business The excellent work Patrick is doing in employee listening Support for this podcast is brought to you by Huler , you can learn more by visiting huler.io . Hosted on Acast. See acast.com/privacy for more information.
S18 E88 · Tue, November 30, 2021
How Can Workplace Technology Support a New World of Work? (Interview with Nicky Hoyland)
This week’s podcast guest is Nicky Hoyland, CEO, and co-founder of Huler who talks about moving away from defining where work gets done and instead focusing on the task at hand, the ultimate goal we are striving towards, and letting people figure out for themselves the best way to do that. As a self-proclaimed work tech nerd, Nicky talks about the role that workplace tech plays in a new world of work, enabling people to get work done in the easiest simplest way possible, so once again, we can focus on the end goal of business, above all else. Throughout this episode, Nicky and I discuss: How workplace tech has rapidly evolved over the last two years and what to expect of workplace tech, employee experience, and digital wellbeing, moving forwards How to set up your hybrid meeting for success How to create a culture of trust in the workplace, which is vital for performance Support for this podcast is brought to you by Huler , you can learn more by visiting huler.io . Hosted on Acast. See acast.com/privacy for more information.
S18 E87 · Tue, November 23, 2021
The Role of People Analytics in Enabling Employee Success (Interview with Ernest Ng)
This week’s podcast guest is Ernest Ng, Vice President of Global Employee Success Strategy and People Analytics at Salesforce. In this episode, Ernest shares his team’s approach to managing the workforce, mirroring the approach the company takes to ensure customer success and satisfaction. Throughout our conversation, Ernest and I discuss: The role of people analytics in ensuring employee success The importance of developing a data driven culture across HR Salesforce’s approach to hybrid work, known as the success from anywhere strategy, and the role of the people analytics team in enabling the approach, by helping the business to understand the conditions that help employees be productive and healthy The critical elements for success in people analytics, including getting the right stakeholders involved in the execution phase and the investment phase The team’s work on skills inference and how this has been used across internal mobility programs, career development, mentoring programs, as well as talent acquisition and onboarding Support for this podcast is brought to you by Huler , you can learn more by visiting huler.io . Hosted on Acast. See acast.com/privacy for more information.
S18 E86 · Tue, November 16, 2021
How to Enable and Measure Culture Transformation (Interview with Dr. Jaclyn Lee)
This week’s podcast guest is Dr. Jaclyn Lee, Chief Human Resources Officer at the Singapore University of Technology and Design, who is talking about the role of data and analytics in the culture transformation program at the university. While technology plays a big part in culture transformation at the university, Jaclyn remained ever cognisant of the people at the heart of the transformation and ensuring that their diverse values were understood and respected. Throughout this episode Jaclyn and I discuss: How to attract a diverse pool of international talent to a brand new university Bridging the practitioner, academia divide to develop a tool to measure culture transformation Establishing a data-driven workforce planning process at the university and overcoming initial resistance by establishing a task force Up-skilling HR professionals to become more digitally literate and analytically capable Support for this podcast is brought to you by Huler , you can learn more by visiting huler.io . Hosted on Acast. See acast.com/privacy for more information.
S17 E85 · Tue, November 09, 2021
How to Help Individuals and Organisations Successfully Navigate Change (Interview with April Rinne)
This week’s podcast guest is April Rinne, Change Expert and Author of her fantastic new book, Flux: Eight Superpowers For Thriving in Constant Change. April is on a mission to get us to think differently about our relationship to change. It is not something we can necessarily control, but it is something we need to be very comfortable with. Throughout this episode, April and I discuss: The eight superpowers to help individuals and organisations successfully navigate change, as well as April's number one piece of advice to organisations going through change The power of portfolio careers for workforce planning, for the individual to have a meaningful, satisfying work life and on a societal level, to provide unparalleled access to opportunities The shifting relationship between employee and employer and how the concept of a job is swiftly becoming extinct Support for this podcast is brought to you by Degreed , to learn more visit degreed.com . Hosted on Acast. See acast.com/privacy for more information.
S17 E84 · Tue, November 02, 2021
How to Strike a Balance Between Being Technology Enabled and Human Centric (Interview with Tina Kao Mylon)
This week’s podcast guest is Tina Kao Mylon, Chief Talent and Diversity Officer at Schneider Electric. In this episode, Tina talks about how Schneider Electric uses their talent marketplace platform to not only match individuals to career opportunities, but also to mentors, striking the right balance between being technology enabled and human centric. Throughout this episode Tina and I also discuss: Schneider Electric’s pragmatic and applied high tech, high touch, approach to culture and leadership transformation How Schneider Electric is using employee voice to help build a flexible and hybrid work approach that is inclusive of everyone How data and analytics ensures the success of Schneider Electric’s unique multi-hub model The ways in which Schneider Electric’s talent marketplace model, disrupts manager’s understanding of work and careers and democratises opportunities for the workforce Hosted on Acast. See acast.com/privacy for more information.
S17 E83 · Tue, October 26, 2021
How Can Organisations Provide the Right Environment for Employees to Learn? (Interview with Janice Burns)
This week’s podcast guest is Janice Burns, Chief People Officer at Degreed, who is passionate about the importance of learning and that the impact of learning isn't limited to remaining within the four walls of an organisation. Throughout this episode, Janice and I discuss: Janice’s key strategic roles moving into the Chief People Officer role The concept of guided freedom and why learning leaders should think differently about facilitating learning The role of coaching and mentoring in professional development Support for this podcast is brought to you by Degreed , to learn more visit degreed.com . Hosted on Acast. See acast.com/privacy for more information.
S17 E82 · Tue, October 19, 2021
Why Companies Need to Interrupt Bias to Truly Create Inclusion (Interview with Joan C. Williams)
This week’s podcast guest is Joan C. Williams, distinguished Law Professor at the University of California, Hastings College of Law, and Director for the Centre of WorkLife Law, and author of a brilliant new book, Bias Interrupted: Creating Inclusion for Real and for Good. Joan is dedicated to propagating an approach to Diversity and Inclusion that delivers real impact for the business and ensures real change is made. Throughout this episode, Joan and I discuss: How to connect D&I initiatives to business metrics that matter, with case studies from companies around the world The five patterns of bias that repeatedly emerge across organisations and industries The concept of bias interrupters, what they are and how to use them in everyday scenarios, to reduce the impact of bias The ethical and legal challenges of measuring diversity data and why these challenges are not a good enough excuse for not doing the work Support for this podcast is brought to you by Degreed , to learn more visit degreed.com . Hosted on Acast. See acast.com/privacy for more information.
S17 E81 · Tue, October 12, 2021
How Does a Great Learning Experience Deliver Value to the Business?
This week’s podcast guest is Peter Manniche Riber, Head of Digital Learning and Analytics at Novo Nordisk, speaking about how the shift to remote work and digital ways of working has, in many ways, democratised learning and made it more inclusive. Great learning experiences should deliver value to the individual by opening up new opportunities as well as creating value for the organisation. Throughout the episode Peter and I discuss: What a great learning experience looks like and how it delivers value to the business How to measure the business impact of learning, using business indicators and data that already exists in the organisation How to focus on the ethics of analysing learning data, to deliver value, not only to the business, but to the individual employee as well What we mean by data driven learning design and why it is so important Support for this podcast is brought to you by Degreed , to learn more visit degreed.com . Hosted on Acast. See acast.com/privacy for more information.
S16 E80 · Tue, October 05, 2021
How Does ING Create a Culture of Learning Agility? (Interview with Maarten van Beek)
This week’s podcast guest is Maarten van Beek, HR Director for Belgium, The Netherlands, and Luxembourg at ING, who I spoke to about the shift from a learn, work, retire approach to careers, to a model of lifelong learning. To encourage lifelong learning and talent fluidity across the organisation, taking an employee centric approach is vital. In Maarten’s opinion. HR should focus more on the employee journey, the employee experience and less on the responsibilities and confines of rigid traditional L&D roles. Throughout the episode Maarten and I discuss: How organisations can promote a lifelong learning approach to work by encouraging and supporting employees to reinvent their skill sets every three to five years The power of using skills data to fuel talent fluidity The business value and societal value of measuring skills proficiency without depending on traditional qualifications and educational experience Support for this podcast is brought to you by Techwolf . To learn more, visit techwolf.ai . Hosted on Acast. See acast.com/privacy for more information.
S16 E79 · Tue, September 28, 2021
Taking a Skills-Based Approach to Workforce Planning (Interview with Ralf Buechsenschuss)
In this episode of the podcast, Ralf Buechsenschuss, Global Head of Org Design, Analytics and Digitalisation at Zurich Insurance Company, speaks about the future of work, which we both agree is most definitely already here, and how it necessitates a skills-based approach to workforce planning. The unpredictability and pace of change facing organisations today is, without a doubt a major challenge, a challenge only exacerbated since the start of the pandemic. It is a skills-based approach to workforce planning that has the potential to position the HR function as a strategic partner to the business, by addressing business priorities as they arise. Throughout this episode, Ralf and I discuss: Why it is high time to stop viewing workforce planning as a cyclical process, and instead view the starting points of any workforce planning activity as the business strategy and in particular specific business challenges, as they arise Ralph's ingenious use of organisational network analysis and workforce planning to understand the flow of expertise throughout the organisation How workforce planning and org design can be viewed as two sides of the same coin, and how bringing both under the same umbrella can help HR deliver more value to the business Support for this podcast is brought to you by Techwolf . To learn more, visit techwolf.ai . Hosted on Acast. See acast.com/privacy for more information.
S16 E78 · Tue, September 21, 2021
How Do You Understand the Skills of Your Workforce? (Interview with Mikaël Wornoo)
The World Economic Forum’s Future of Jobs 2020 report, predicts that by 2025, 50% of all employees will need to be re-skilled as 97 million new jobs emerge and 85 million jobs will be displaced by a shift in labour between humans and machines. In this episode of the podcast, Mikael Wornoo, Founder and COO at TechWolf, speaks about how AI and natural language processing is helping to solve a perennial challenge for organisations, namely the process of gathering skills data automatically, continuously, and objectively to understand the skills you have, the skills you need and the gap in-between. Throughout this episode, Mikael and I discuss these topics and others, including: The biggest challenges facing organisations in gathering and utilising skills data How TechWolf helps customers build a single skills taxonomy in just eight weeks and how this can be used to power technologies that drive employee learning and mobility How companies are using skills data to solve a myriad of challenges and help the business effectively see around corners Support for this podcast is brought to you by Techwolf . To learn more, visit techwolf.ai . Hosted on Acast. See acast.com/privacy for more information.
S16 E77 · Tue, September 14, 2021
How Can You Reduce Collaborative Overload? (Interview with Rob Cross)
In this episode of the podcast, my guest is Rob Cross, Professor of Global Leadership at Babson College and author of a brilliant new book “Beyond Collaboration Overload”. In this episode, Rob talks about the number one predictor of performance. It's not actually about how smart you are, but how you act as an energiser across your network. Throughout the episode. Rob and I discuss: How to reclaim 18% to 24% of your time or about one full day per week by reducing collaborative overload What it means to be an energiser and how to use organisational network analysis or ONA to measure energisers and their impact across the organisation How to use active and passive ONA to tackle pressing business challenges such as designing successful hybrid work and diversity and inclusion initiatives Support for this podcast is brought to you by Techwolf . To learn more, visit techwolf.ai . Hosted on Acast. See acast.com/privacy for more information.
S16 E76 · Tue, September 07, 2021
Dave Ulrich and Jonathan Ferrar on Building Excellence in People Analytics
In this episode of the podcast, which sees Dave Ulrich taking my usual host chair and Jonathan Ferrar and I answering Dave's questions, we discuss some of the key messages from Excellence in People Analytics and the Nine Dimensions for Excellence in People Analytics that we write about in the book. We also talk about the traditional HR function’s attitudes towards analytics, the skills the future HR professional needs and how more broadly people analytics will support a new approach to careers and upskilling for the organisation. Throughout the discussion, we also cover several case studies from the likes of Microsoft, Nestle and FIS. Support for this podcast is brought to you by Techwolf . To learn more, visit techwolf.ai . Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, August 03, 2021
BONUS: Microsoft's Chief People Officer on Creating a Data Driven Culture in HR (Interview with Kathleen Hogan)
Of the companies Jonathan Ferrar and I researched and included in our recently published book Excellence in People Analytics. One that really stood out was Microsoft. It is one of the best examples of scaling people analytics to provide value for employees and the business. I am especially delighted, therefore, that Microsoft's Chief People Officer, Kathleen Hogan is my guest on this week's episode of the podcast. In our conversation, Kathleen and I discuss: How HR is a strategic partner to the business at Microsoft How Kathleen has worked closely with CEO Satya Nadella, to develop the culture at Microsoft over the last five years The role of people data in supporting decision-making and busting myths The impact of continuous learning How a daily pulse of two and a half thousand employees has helped shape Microsoft's approach to hybrid working This episode is a must listen for anyone interested or involved in people strategy, culture and inclusion. So that's business Leaders, Chief HR Officers and anyone in a people analytics, learning, talent management or HR business partner role. Hosted on Acast. See acast.com/privacy for more information.
S15 E75 · Tue, July 27, 2021
Using Data, Analytics and AI in Talent Management (Interview with Toon van der Veer)
My guest on this week's episode of the podcast, Toon Van der Veer, is the Global Vice President of People Continuity at AB InBev and a strong proponent of using data, analytics and artificial intelligence in people management. As Toon explains to me in our conversation, data provides HR professionals with countless opportunities. And this is certainly proving to be the case with the innovative work he is leading at AB InBev. In our conversation, Toon and I discuss: How AB InBev brings data to talent conversations The importance of focusing on adoption and change management Why a "You spoke. We listened. We acted." approach is a critical element of employee listening How companies should approach the measurement and utilisation of skills data This episode is a must listen for anyone interested or involved in people analytics, employee experience, and HR tech, so that is CHROs and anyone in a people analytics, workforce planning, or HR business partner role. Support for this podcast is brought to you by AG5 . To learn more, visit www.ag5.com. Hosted on Acast. See acast.com/privacy for more information.
S15 E74 · Tue, July 20, 2021
How Tata Steel Uses Skills Data For Learning and Workforce Planning (Interview with Joanne Kuipers)
In research we undertook last year at Insight222, to investigate the future of workforce planning, nearly all of companies surveyed (90%) expressed the desire to build a skills-based workforce planning process. However, only a quarter of companies just 26% were actively doing so. One company that is successfully harnessing skills data to inform workforce planning and learning and to drive business outcomes such as safety compliance and productivity is Tata Steel. My guest on this week's episode of the podcast is Joanne Kuipers, manager at the Tata Steel academy based in the Netherlands. In our conversation, Joanne and I discuss: How Tata Steel visualises skills data and makes it actionable for managers The key considerations in a build versus buy approach to closing skills gaps The public private approach to up-skilling and re-skilling in the Netherlands How companies should approach the measurement and utilisation of skills data This episode is a must listen, for anyone interested or involved in operationalising skills data to support learning and consequently benefit the business and the workforce. So that is CHROs and anyone in a learning people, analytics, workforce planning, or HR business partner role. Support for this podcast is brought to you by AG5 . To learn more, visit www.ag5.com. Hosted on Acast. See acast.com/privacy for more information.
S15 E73 · Tue, July 13, 2021
What are the Benefits of Measuring Employee Skills Data? (Interview with Rick van Echtelt)
By 2025, 50% of all employees will need to be re-skilled, according to the World Economic Forum's future of jobs 2020 research. The same study predicts 97 million new jobs will emerge and 85 million will be displaced by a shift in labour between humans and machines. Most commentators believe that the pandemic has only accelerated this progress. It is not surprising, therefore, that skill availability is high on the CEO’s agenda. Recent research by McKinsey highlights that 79% of CEOs are concerned about skill availability impacting, innovation, cost, quality and growth. My guest on this week's podcast is Rick Van Echtelt, The Founder and CEO at AG5. Through their software AG5’s mission is simple, to visualise and close skills gaps. Rick and his team do this by essentially providing an accounting system for skills, which aggregates data from multiple systems, maps current skills, tracks progress towards learning new skills and identifies some missing skills needed to future-proof the organisation. In our conversation, Rick and I discuss: The challenges involved in getting a handle on skills data The value of measuring skills data and how companies should approach it How having a skills based view provides multiple benefits How AG5 helps clients visualise and close skills gaps This episode is a must listen for anyone interested or involved in creating a workforce planning, learning and recruiting tool. So that is CHROs and anyone in a people analytics, learning, workforce planning, talent acquisition or HR business partner role. Support for this podcast is brought to you by AG5 . To learn more, visit www.ag5.com. Hosted on Acast. See acast.com/privacy for more information.
S15 E72 · Tue, July 06, 2021
How Rabobank Has Created an Agile HR Function (Interview with Tertia Wiedenhof)
The guest on this week's episode is Tertia Wiedenhof, Global Leader and Product Owner for the People Analytics and Insights Team at Rabobank. To reflect the advance of new technology, the changing needs of customers, the emergence of new competitors and changes in the way we work, Rabobank is shifting to agile ways of working as it transforms into a fast moving, digital co-operative bank. HR at Rabobank was one of the early adopters in embracing agile, but what does this actually mean to the work of HR? What does it mean to the approach to people analytics, both in the way the function is set up and the focus of its work? In our conversation Tertia and I discuss: How the shift to agile has intensified the focus on employee experience How the people analytics team is set up and how it collaborates with the business The impact the move to agile has had on the HR operating model How to design, test and iterate products with and for employees The changes in skillsets required to flourish with agile ways of working This episode is a must listen for anyone interested or involved in business transformation, new ways of working and employee experience. So that is Business Leaders, Chief HR Officers and anyone in a People Analytics, Organisational Design, Culture, Learning, Employee Experience, or HR Business Partner role. Support for this podcast is brought to you by AG5 . To learn more, visit www.ag5.com. Hosted on Acast. See acast.com/privacy for more information.
S15 E71 · Tue, June 29, 2021
How You Can Reverse Engineer Success (Interview with Ron Friedman)
As Ron Friedman, my guest on this week's episode, explains, we have been taught for generations that there are two ways to succeed either from talent or practice, the latter popularised by Malcolm Gladwell in his book Outliers. In his new book, Decoding Greatness, Ron describes a third path. One that has quietly launched icons in a wide range of fields from artists, writers and chefs to athletes, inventors and entrepreneurs and one that would be applied widely to learning in the workplace, the path of reverse engineering. Ron is a social psychologist whose main focus is on helping people succeed faster. He is a frequent contributor to publications like Harvard Business Review, Psychology Today and Forbes. Ron’s first book, The Best Place To Work, The Art and Science of Creating an Extraordinary Workplace, which we also discuss in our conversation, was named a Business Book Of The Year by Inc. In our conversation, Ron and I discuss: The differences between learning through talent practice and reverse engineering How to harness the power of reverse engineering and boost your career Why the three key psychological needs of autonomy, competence and relatedness are at the heart of employee engagement and performance How to learn and acquire new skills How to optimise for workplace relationships and work environments in a hybrid future This episode is a must listen for anyone interested or involved in creating a culture of performance and continuous learning. So that is Business Leaders, CHROs and anyone in a people analytics, culture, learning, employee experience or HR Business Partner role. Support for this podcast is brought to you by AG5 . To learn more, visit www.ag5.com. Hosted on Acast. See acast.com/privacy for more information.
S14 E70 · Tue, June 22, 2021
How is Novartis Reinventing Performance Management? (Interview with Steven Baert)
The transformation that Steven Baert is leading as Chief People and Organisation Officer at Novartis, in shaping culture and leadership to a re-imagined medicine is hugely impressive. As Steven explains in this week's episode of the podcast, Novartis is successfully fuelling a scientific and entrepreneurial spirit of the company through its inspired, curious and un-bossed culture. This equips the people closest to the customer or product with the freedom to own the important decisions about their work for themselves. Novartis is also empowering their people by re-imagining its approach to performance management. As one of the worlds foremost science companies, that is entirely fitting that Novartis has taken a scientific approach to diagnosing, developing, trialling and productising its approach to performance management. In our conversation Steven and I discuss: How he partners with CEO Vasant Narasimhan and the rest of the executive team at Novartis The concept of un-bossing and what that entails for leaders How Novartis has diagnosed that their previous performance management culture was a point of friction for employe How Novartis has taken a scientific approach to re-imagining performance management involving 16,000 people The four elements of the new approach to performance management, encompassing objectives, feedback, recognition and reward This episode is a must listen for anyone interested or involved in the role of organisational culture and performance. So that is Business Leaders, Chief HR Officers and anyone in a Strategy, People, Analytics, Culture, Employee Experience or HR Business Partner role. Support for this podcast is brought to you by Quantum Workplace . To learn more, visit www.quantumworkplace.com/digitalhr . Hosted on Acast. See acast.com/privacy for more information.
S14 E69 · Tue, June 15, 2021
How Does AT&T Link Business Transformation, Culture and Performance Management? (Interview with Melissa Corwin)
AT&T is the world's largest telecommunications company and it is in the midst of a major business and organisational transformation. As part of this AT&T is evolving its performance culture towards a more agile approach based on the notion of Kind Candor. My guest on this week's episode, Melissa Corwin, is The Vice President for Employee Experience and she is overseeing the development of the new performance culture. As you will hear, this is an impressive, well coordinated strategy that is supported across the organisation and tied closely to improving outcomes for the business, employees and AT&T’s customers. In our conversation, Melissa and I discuss: The impact of AT&T's business transformation on culture and behaviours The key components of the new performance culture The importance of Kind Candor and we look at the expected outcomes of the new performance culture. This episode is a must listen for anyone interested in or involved in the role of performance culture and performance management in business transformation. So that is Business Leaders, Chief HR Officers and anyone in a Strategy, People Analytics, Culture, Employee Experience or HR Business Partner role. Support for this podcast is brought to you by Quantum Workplace . To learn more, visit www.quantumworkplace.com/digitalhr . Hosted on Acast. See acast.com/privacy for more information.
S14 E68 · Tue, June 08, 2021
Why Employee Experience And Performance Management Are Two Sides Of The Same Coin (Interview with Greg Harris)
The guest on this week's episode is Greg Harris, CEO of Quantum Workplace, which was founded in 2003 and has since emerged as one of the pioneers in the revolution of the employee feedback market. Greg believes that the economic value of employee feedback is probably equal to, or greater than, input from customers and that employee feedback is the first step in creating an inclusive environment. Greg also explains why employee engagement and performance management are two sides of the same coin. In our conversation, Greg and I discuss What modern employee feedback looks like and how it has evolved over the last 10 years How CEOs have used employee listening to drive communication to the workforce during the pandemic How to drive action, behaviour change and a culture of inclusion, from the insights arising from employee feedback How employee experience and people data is driving a similar change in HR, to the change that customer experience and customer data has already made to the marketing function How companies should approach performance management in the future. This episode is a must listen for anyone interested or involved in employee listening, employee experience and the reshaping of performance management. So that is Chief Human Resource Officers and anyone in an employee Experience, People Analytics, Culture or HR Business Partner role. Support for this podcast is brought to you by Quantum Workplace . To learn more, visit www.quantumworkplace.com/digitalhr . Hosted on Acast. See acast.com/privacy for more information.
S14 E67 · Tue, June 01, 2021
How BNY Mellon Supports Employee Wellbeing and Resilience (Interview with Jolen Anderson)
BNY Mellon is America's oldest bank, having been created in 1784, and is currently on a journey of reinvention as it transforms into a digital organisation. The pandemic has accelerated this journey and that is where Jolen Anderson, my guest on this week's episode, comes in. Jolen is a Global Head of Human Resources and with her team, is responsible for translating their business strategy into their workforce strategy and igniting the passion of BNY Mellon's employees. As the business transformation was accelerated by the pandemic Jolen and her team are focused on three key driving principles. First, operational resiliency. Second, service to customers and third, employee wellbeing and safety. These three principles, not only underpin the digital transformation but the bank's culture too. In our conversation Jolen and I discuss: The central role of HR in business transformation How employee wellbeing was prioritised during the twin pandemics of 2020 How resilience and inclusion are competencies that can be nurtured The central role of people data and analytics in the work that Jolen and her team are doing Why it is critical for CHROs to approach people transformation with intentionality right now and how to do this This episode is a must listen for anyone interested or involved in the role of workforce strategy and business transformation. So that is Business Leaders, Chief HR Officers and anyone in a Strategy, People Analytics, Culture or HR Business Partner role. Support for this podcast is brought to you by Quantum Workplace . To learn more, visit www.quantumworkplace.com/digitalhr . Hosted on Acast. See acast.com/privacy for more information.
S14 E66 · Tue, May 25, 2021
How Neuroscience Can Help Organisations Drive Meaningful Change (Interview with David Rock)
My guest this week is Dr. David Rock, who coined the term NeuroLeadership and is the Co-Founder and CEO of the NeuroLeadership Institute, which has worked with over 50% of the Fortune 100 companies, to make organisations better for humans through science. David has authored four successful books, including Your Brain At Work, a business best seller and has written for and been quoted in hundreds of articles about leadership, organisational effectiveness and the brain. The centrepiece of my discussion with David is his SCARF Model, which is based on neuroscience and is designed to help us work more effectively with others. When I came across the model a few years ago, it helped me better understand myself and change the way I interact in social situations. The SCARF Model is comprised of five key domains that influence our behaviour in social and work situations. Firstly, Status - our relative importance to others. Secondly, Certainty - our ability to predict the future. Third, Autonomy - our sense of control over events. Fourth, Relatedness - how safe we feel with others. And finally fifth, Fairness - how fair we perceive the exchanges between people to be. As David explains in our discussion, these five domains activate the same threat and reward responses in our brain that we rely on for physical survival. This explains why ourselves and others will sometimes have strong emotional reactions in social situations, both at home and at work. It is a fascinating topic and one, I know, that listeners will enjoy. In our conversation, David and I discuss How the SCARF Model has grown in relevance during the pandemic The window of opportunity companies and leaders have to solve for autonomy and build a better post pandemic normal The role of leaders in enabling their organisations to be truly diverse, equitable and inclusive How companies should approach Performance Management in the future This episode is a must listen for anyone interested or involved in Neuroscience and its role in Leadership, collaboration, culture and performance. So that is Business Leaders, Chief People Officers and anyone in a Behavioural Science, People Analytics or HR Business Partner role. Support for this podcast is brought to you by Quantum Workplace . To learn more, visit www.quantumworkplace.com/digitalhr . Hosted on Acast. See acast.com/privacy for more information.
S13 E65 · Tue, May 11, 2021
How Vertex has Built a World Class People Analytics Function (Interview with Jimmy Zhang)
My guest on this week's episode is Jimmy Zhang, the Head of People Strategy and Analytics at Vertex Pharmaceuticals. He joined the company, which has just over 3000 Employees, in 2018 and has built the People Analytics team from the ground up. I am often asked if People Analytics is the preserve of larger companies and I always say no, every company has business questions that can be answered with People Analytics. That said there are different challenges in setting up a People Analytics Team in an organisation with, say less than 5,000 Employees. For one, you don't have the luxury of building a large team, this means you need to take a different approach, one of partnership and leveraging skills from across the organisation. This is exactly what my guest on this week's episode has done and in doing so has built one of the most agile, most innovative and most successful People Analytics Teams I have come across. In our conversation, Jimmy and I discuss: How Vertex leverages a partnership model, a strong foundation in governance and ethics, to advance People Analytics in the company The tripartite relationship between the People Analytics team, HR Business Partners and the Business and how this helps prioritise and elevate People Analytics work Work that Jimmy is leading around skills to help drive career growth, development and mobility at Vertex How Vertex is building a continuous employee listening program, which couples active and passive data sources How Vertex tackles the build versus buy conundrum when it comes to HR and People Analytics technology This episode is a must listen for anyone tasked with building or transforming People Analytics or who is involved in building or buying HR technology. So that is Business Leaders, CHROs and anyone in a HR Leadership, People Analytics, Workforce Planning or HR Business Partner role. Support for this podcast is brought to you by charthop . To learn more, visit https://www.charthop.com/digitalhr . Hosted on Acast. See acast.com/privacy for more information.
S13 E64 · Tue, May 04, 2021
How to Build a Culture of Trust and Measure its Impact (Interview with Jignasha Grooms)
My guest on this week's episode is Jignasha Grooms, Chief Human Resources Officer at Epicor Software, a 4,000 person, global technology company. Jignasha has 20 years of experience in the IT Industry, both in Business and Sales Operations and in Human Resources. Prior to joining Epicor, in November 2016, she spent eight years at Cisco, where in her last role she led HR for the America Sales Organisation, The Global Marketing Function, The Global Sales and Operations Function, as well as the staffing discipline in support of all Cisco Businesses and Functions in Asia, Pacific and Japan. Perhaps Jignasha’s biggest achievement in her role at Epicor has been the development of The One Epicor Culture, which puts employees at the centre and is built on pillars, including trust, agility, authenticity and empathy. It is a particularly impressive story, as you will hear, and one that has led to some significant outcomes for the Business and the workforce. In our conversation Jignasha and I discuss: How Epicor is using and measuring the success of using AI in the recruitment process What HR can learn from the pandemic and what it needs to do to continue experimenting and not fall back into the old way of doing things How to build and develop a culture in a company that is growing organically and by acquisition How to measure the business impact of culture and connect the dots between customer experience and employee experience How having the right people data in place supports a business operating in a fast paced environment This episode is a must listen for anyone interested in Culture and leading HR in a global organisation. So that is Business Leaders, CHROs and anyone in a People Analytics, Culture, Employee Experience or HR Business Partner role. Support for this podcast is brought to you by charthop . To learn more, visit https://www.charthop.com/digitalhr . Hosted on Acast. See acast.com/privacy for more information.
S13 E63 · Tue, April 27, 2021
How to Manage and Visualise People Data to Create Actionable Insights (Interview with Ian White)
My guest on this week's episode is Ian White, Founder and Chief Executive Officer at ChartHop, one of the fastest growing and most exciting new technologies in our space. ChartHop has grown by more than 10X since the start of the pandemic and has a prestigious list of investors, including Andreessen Horowitz. Josh Bersin recently highlighted ChartHop as “a cool tool that displays every piece of data you need in a visual way” which is high praise indeed and deservedly so. Ian believes that when people have the full context, know what they are trying to achieve together, know their roles and fundamentally trust that Managers and Leaders are transparent and fair, you can achieve great things. In our conversation, Ian and I discuss: How Ian's own experience as a customer of HR Tech helped inspire him to build and scale ChartHop How to bring data to life so that it is accurate, accessible and applicable and so leads to actionable insights Why agility, organisational design and workforce planning all need to evolve, to support the world of hybrid work How CHROs can build on the last year and have an ability to experiment, to explore and to respond quickly How having the right people data in place supports a business operating in a fast paced environment. This episode is a must listen for anyone interested in technologies that help organise, manage and visualise people data so that it drives actionable insights. So that is Business Leaders, CHROs and anyone in a People Analytics, Workforce Planning or HR Business Partner role. Support for this podcast is brought to you by charthop . To learn more, visit https://www.charthop.com/digitalhr . Hosted on Acast. See acast.com/privacy for more information.
S13 E62 · Tue, April 20, 2021
How to Design HR Programs that Deliver Impact and Personalised Experiences (Interview with Isabel Naidoo)
At Insight222, we are fortunate to work with some of the smartest and most progressive Leaders in the field of Human Resources. Isabel Naidoo, my guest on this week's episode of the podcast, definitely falls into this category. Isabel is the Global Head of Inclusion and Talent at FIS, where she runs the Strategic Talent Agenda for the FinTech company’s 60,000 employees. One of the features of the work that Isabel oversees at FIS, is how the company has seamlessly incorporated HR technology to bring personalised, consumer like experiences, to its employees and how it has harnessed people analytics. In our conversation Isabel and I discuss: How the new learning platform at FIS is delivering customised learning experiences and supporting wellbeing How FIS has built a successful people analytics and workforce planning function How the last 12 months have changed what it means to lead How having the right people data in place supports a business operating in a fast paced environment This episode is a must listen for anyone interested or involved in how people data, technology and analytics can personalise HR programs, enhance the employee experience and drive better business outcomes. So that is business Leaders, CHROs and anyone in a People Analytics, Learning or HR Business Partner role. Support for this podcast is brought to you by charthop . To learn more, visit https://www.charthop.com/digitalhr . Hosted on Acast. See acast.com/privacy for more information.
S13 E61 · Tue, April 13, 2021
Building a Culture that Drives Business Success and Employee Wellbeing (Interview with Claude Silver)
The guest on this week’s episode of the podcast is Claude Silver, Chief Heart Officer at VaynerMedia. In our conversation, Claude and I discuss: How the role of Chief Heart Officer emerged and how it has evolved Claude’s close working relationship with Gary Vaynerchuk, the CEO and how together, they seamlessly merge a people perspective with VaynerMedia’s business strategy The Kind Candor program, which is in place at VaynerMedia and which is designed so that feedback is an act of caring and a way of making employees better The work that Claude is leading on diversity, equity and inclusion This episode is a must listen for anyone interested or involved in one of the most important relationships in business, that of the CEO and the CHRO and how the right organisational culture can drive at the same time, business success and employee wellbeing. Support for this podcast is brought to you by charthop . To learn more, visit https://www.charthop.com/digitalhr . Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, March 30, 2021
BONUS: Arianna Huffington and Donna Morris on How Walmart is Helping its Associates Achieve Healthier Habits
The guests on this week’s special bonus episode are Arianna Huffington, CEO and Founder of Thrive Global and Donna Morris, Chief People Officer at Walmart. In our conversation, we discuss how the pandemic has thrust the human resources function centre stage, and how HR has thrived during this difficult time in organisations where the function is well led, has strong senior stakeholder equity, has prioritised employee wellbeing and has robust capability in people analytics. If anything, this has raised expectations of Chief People Officers even further, can they and the functions they lead evolve at the pace necessary to deliver on the expectations of Leaders and the workforce? In our conversation, Arianna, Donna and I discuss: How the role of the Chief People Officer has changed since the beginning of the pandemic What the impact of these increased expectations have had on Chief People Officers themselves The lessons in workforce agility Walmart has learned from hiring over 500,000 associates so far in the crisis and how they will carry these learnings forward How to adopt the mindset to find opportunity in ambiguity and why it is important that Leaders set the tone What HR can do in 2021 and beyond, to capture more value for the business This episode is a must listen for anyone interested or involved in HR and how it can create value for the organisation and protect the health of its workforce. So that is Business Leaders, Chief People Officers and anyone in an Organisational Health, Employee Experience, People Analytics or HR Business Partner role. Support for this podcast is brought to you by gloat . To learn more, visit https://www.gloat.com Hosted on Acast. See acast.com/privacy for more information.
S12 E60 · Tue, March 23, 2021
Creating Business Impact Using People Data and Technology (Interview with Alexis Saussinan)
To build sustainable success in people analytics, you need a few key ingredients. Let's look at three. First, align the work of the people analytics team to the business strategy and priorities. Second in parallel, be intentional about building analytical capability across the wider HR function and third, get the sponsorship from the Chief Human Resources Officer, the Global HR Leadership Team and Senior Leaders in the business. My guest on this episode of the podcast has mixed all of these ingredients and more since founding the people analytics team at Merck, in 2016. Alexis Saussinan is the Group Head of People Data and Technology, and the function he has built has become a bedrock of Merck's people strategy and consistently delivers value to the business and the global workforce at Merck. Alexis and I reflect on the journey of people analytics over the last five years at Merck and look forward to the future as Alexis' role has expanded to bring people data, analytics and technology together. In our discussion, Alexis and I discuss: How to align the work of the people analytics team with the business and the people strategy Examples of people analytics in action, including how Merck takes a skills-based approach to workforce planning The size, structure and skills of the people analytics team and how it has evolved over the last five years at Merck How a combination of CHRO sponsorship, ambassador networks, rotational programs and effective communication combined to help grow a data-driven culture Why bringing people data, analytics and technology together enables the next wave of HR transformation This episode is a must listen for anyone interested or involved in creating business value and employee experience from people analytics, in parallel with increasing HR capability in data and digital. So that is Business Leaders, Chief HR Officers, Chief Learning Officers and anyone in a people analytics, learning, HR leadership or HR business partner role. Support for this podcast is brought to you by gloat . To learn more, visit https://www.gloat.com/. Hosted on Acast. See acast.com/privacy for more information.
S12 E59 · Tue, March 16, 2021
Getting Started with a Skills-Based Talent Strategy (Interview with Karen Powell)
My guest on this week's episode of the podcast is Karen Powell, Chief Talent and Learning Officer at IQVIA. Karen emphasises that talent marketplace goes far beyond being a technology solution, instead it is a far broader cultural shift that permeates across the organisation and enables a whole new way of thinking about talent. In our conversation, Karen and I discuss how HR and the business are working together to drive transformational change at IQVIA, with talent marketplace. In our conversation, Karen and I discuss: How to get started with implementing a skills-based talent strategy Why a skills-based view of talent is critical for workforce planning How talent marketplace helps companies understand productivity in a new and deeper way Whether talent marketplace will mean that jobs won't exist anymore This episode is a must listen for anyone interested or involved in HR transformation, internal mobility, workforce planning, people analytics and HR technology. So that is Business Leaders, Chief HR Officers and anyone in a people analytics, workforce planning, learning or HR Business Partner role. Support for this podcast is brought to you by gloat . To learn more, visit https://www.gloat.com/. Hosted on Acast. See acast.com/privacy for more information.
S12 E58 · Tue, March 09, 2021
What are the Business Benefits of a Talent Marketplace? (Interview with Ruslan Tovbulatov)
My guest on this week's episode of the podcast is Ruslan Tovbulatov, who first saw how HR and people analytics could be a strategic enabler of innovation, during his time at Google. This inspired Ruslan to pivot towards the HR tech field, first by joining Arianna Huffington at Thrive Global, where he worked in senior product and marketing roles for four years before moving on to his current role as VP of Global Marketing at Gloat. The company that first coined the phrase talent marketplace. In this episode, Ruslan shares powerful examples of the business benefits of creating a talent marketplace. In our conversation Ruslan and I discuss: The burgeoning HR technology market, the factors driving its growth, why the market is fragmented and what lies ahead The challenges involved with running a company in a new category of HR technology Powerful examples of the business benefits of a talent marketplace at companies such as Unilever, Schneider Electric, Nestle, Standard Chartered Bank and Walmart The benefits talent marketplace provides to employees, managers and businesses as well as the future developments in this field Whether the talent marketplace will mean that jobs won't exist anymore This episode is a must listen for anyone interested or involved in HR transformation, internal mobility, workforce planning, people analytics and HR technology. So that is Business Leaders. Chief HR Officers and anyone in a people analytics, learning or HR business partner role. Support for this podcast is brought to you by gloat . To learn more, visit https://www.gloat.com/. Hosted on Acast. See acast.com/privacy for more information.
S12 E57 · Tue, March 02, 2021
How Unilever has Created a Culture of Internal Talent Mobility (Interview with Jeroen Wels)
When the CEO cites the internal talent marketplace you have helped to create, as a major contributor to revenue during the company's quarterly earnings call, you know you have achieved something pretty special. That is what happened to my guest for this week's episode of The Digital HR Leaders Podcast. Jeroen Wels is the Executive Vice President of HR at Unilever and the architect of Flex Experiences. Flex Experiences is Unilever's thriving, internal talent marketplace, which is currently used by 65,000 global employees who are able to share their skills and experience with people in other teams and in other countries. During their quarterly earnings call for the first quarter of 2020, Unilever CEO, Alan Jope, highlighted how by using Flex Experiences the company had been able to redeploy over 3000 people from parts of the business with low demand, to the areas that were seeing high demand due to the pandemic. As you will hear from Jeroen in this episode, Flex is a standout example of a talent marketplace and the impact, both to the business in terms of agility and unlocked hours and employees in helping them discover their purpose and support their careers, is huge. In our conversation, Jeroen and I discuss: The journey of talent marketplace at Unilever so far and what is coming next How the events of 2020 cemented the business case for talent marketplace in Unilever Jeroen’s horizon thinking approach to working with HR technology companies and startups Whether the talent marketplace will mean that jobs won't exist anymore This episode is a must listen for anyone interested or involved in agile transformation, employee experience, learning and internal mobility. So that is Business Leaders, CHROs and anyone in a people analytics, learning or HR business partner role. Support for this podcast is brought to you by gloat . To learn more, visit https://www.gloat.com/. Hosted on Acast. See acast.com/privacy for more information.
S12 E56 · Tue, February 23, 2021
Why Are So Many Companies Building Talent Marketplaces? (Interview with Ina Gantcheva)
My guest on this week’s episode is Ina Gantcheva, a Principle in Deloitte’s Human Capital Practice and a leading authority on talent marketplace. In Ina’s words, talent marketplace has the potential to change the way organisations think about three fundamentals. One, work, by fractionalising work for increased efficiency. Second, the workforce, by unlocking greater potential and value. And finally third, the workplace, by breaking down silos. In our conversation Ina and I discuss: The four P’s of iterative dynamic talent marketplace design. That is purpose, plan, program and platform The role of HR in supporting the transformation and associated change management involved in talent marketplace Examples of companies who have implemented a successful talent marketplace and the benefits they are enjoying as a result The opportunities that talent marketplace provides to employees How the pandemic has helped reshape the approach to talent marketplace Whether talent marketplace will mean that jobs won't exist anymore. This episode is a must listen for anyone interested or involved in HR transformation, internal mobility, workforce planning, people analytics and HR technology. So that is Business Leaders, Chief HR Officers and anyone in a people analytics, learning or HR business partner role. Support for this podcast is brought to you by gloat . To learn more, visit https://www.gloat.com/. Hosted on Acast. See acast.com/privacy for more information.
S11 E55 · Tue, February 09, 2021
How Capital One Delivers Value at Scale with People Analytics (Interview with Guru Sethupathy)
Welcome to the final episode of series eleven of The Digital HR Leaders podcast. I first met today's podcast guest nearly four years ago, just before he embarked on his current role. I was hugely impressed. His background as an economist, his focus on delivering value and his sheer passion for the possibilities afforded by people analytics meant, I judged, that he had all the ingredients to be successful. Today as Head of People Strategy and Analytics at Capital One, Guru Sethupathy presides over one of the leading people analytics functions in the world. During this, just shy of four year tenure, Guru has quadrupled the size of the team to around a hundred people and together with his team has delivered significant value to the business as well as Capital One's Associates. Guru is a deep thinker and has retained that passion for people analytics that I saw four years ago. I know that listeners will enjoy learning from Guru’s experience and vision for people analytics during the next 45 minutes or so. In our conversation Guru and I discuss: The key milestones of how people analytics has been scaled at Capital One during Guru's tenure How people analytics has supported Capital One and its associates during the pandemic The steps that Capital One has taken to build a data driven culture across its HR function How to scale people analytics by developing products that people will use How well equipped HR functions have thrived during the crisis of 2020 How to turn insights from people analytics work into actions The role of HR in helping to prepare organisations for hybrid ways of working This episode is a must listen for anyone interested or involved in people analytics, employee experience and HR technology. So that is Business Leaders, CHROs and anyone in a people analytics, learning, HR tech or HR business partner role. Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/ . Hosted on Acast. See acast.com/privacy for more information.
S11 E54 · Tue, February 02, 2021
How Can HR Help Organisations Prepare for Hybrid Working? (Interview with Ethan Bernstein)
The nature of work and workplaces was already changing, but the pandemic has fast-forwarded many aspects of the future of work. Today's guest is Ethan Bernstein, who is an Associate Professor in the Organisational Behaviour Unit at The Harvard Business School. He teaches the second year MBA course in managing human capital, the Harvard Business School online course on developing yourself as a leader and various executive education programs. Ethan studies the impact of workplace transparency, the observability of employee activities, routines, behaviours, output and performance on productivity. With implications for leadership, collaboration, organisation design and new forms of organising. Together with others, Ethan has conducted research during the pandemic to understand the implications of working without an office, which sought to answer a number of questions. Paramount amongst them was what impact has working from home had on productivity and creativity? The discussion that follows is rich, wide ranging and consistently fascinating. Ethan is one of the most interesting, knowledgeable and witty guests we have had on the show yet. In our conversation, Ethan and I discuss: The key findings of his research on the impact of remote working and the impact it is having on productivity and innovation The implications, post pandemic for work, collaboration and workplace design How well-equipped HR functions have thrived during the crisis of 2020 What the future leaders he teaches in his Harvard MBA course are saying about the role of HR The role of HR in workplace design and in helping prepare their organisations for hybrid ways of working This episode is a must listen for anyone interested or involved in workplace transparency, technology, people analytics and future ways of working. So that's business leaders, CHROs and anyone in a people analytics, strategic workforce planning, HR tech or HR business partner role. Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/ . Hosted on Acast. See acast.com/privacy for more information.
S11 E53 · Tue, January 26, 2021
How HR Enables Business Transformation at Prudential Financial (Interview with Wagner Denuzzo)
My guest on this week’s episode is Wagner Denuzzo, who has a wonderful job title of Head of Capabilities for Future of Work, where he is leading the effort to design the organisation of the future at Prudential Financial. Wagner’s team is responsible for organisational design and capabilities and he is overseeing the development of an extraordinary end to end employee experience, as well as the transformation of learning, careers and skills development for the future and the creation of a talent marketplace. In our conversation, Wagner and I discuss: The role of HR in the wider transformation at Prudential Financial How Prudential Financial is using data to understand skills and career opportunities Why employees and the organisation have a shared responsibility for careers and up-skilling How to build a culture of mobility, encompassing leaders, managers and employees The business outcomes that internal mobility can drive This episode is a must listen for anyone interested or involved in skills, learning and workforce planning. So that is business leaders, CHROs and anyone in a people analytics, HR business partner or learning role. Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/ . Hosted on Acast. See acast.com/privacy for more information.
S11 E52 · Tue, January 19, 2021
How Singapore Uses Skills Data to Support Lifelong Learning (Interview with Wenshan Xu)
Welcome to episode two of series 11 of The Digital HR Leaders podcast. According to the latest Future of Jobs report from The World Economic Forum, by 2025 50% of all employees will need to be re-skilled. Moreover also by 2025, the same research predicts that 97 million new jobs will emerge and 85 million will be displaced by a shift in labour between humans and machines. Most commentators believe that the pandemic has only accelerated this progress. Skills is not just a challenge for organisations it is a challenge for entire countries and Singapore is setting a template that others could and perhaps should follow. The mission of SkillsFuture SG, or SSG for short, is to build a skills competitive Singapore and a nation of resilient and confident lifelong learners. My guest today is Wenshan Xu, Deputy Director of The Skills Development Group at SSG. Wenshan describes the unit as an intelligence unit for skills and as you are about to hear, the work they are doing is as fascinating as it is important. In our conversation Wenshan and I discuss: How SSG helps re-skill workers in sectors affected by Covid and then helps them transition to sectors that were hiring How SSG works with employers, education providers and citizens to create a skills and learning ecosystem that meets the changing requirements of jobs in the country How Wenshan’s team uses data, analytics and machine learning to understand the supply and demand of skills now and in the future The skills taxonomy that they have developed, which encompasses 34 skills frameworks, 11,000 skills competencies and over a thousand job roles How all this supports the vision for talent mobility in Singapore This episode is a must listen for anyone interested or involved in skills, learning and workforce planning. So that is business leaders, CHROs and anyone in a people analytics or HR business partner role. Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/ . Hosted on Acast. See acast.com/privacy for more information.
S11 E51 · Tue, January 12, 2021
The Future of HR with Dave Ulrich, Brigette McInnis-Day (Google) and Rupert Morrison (orgvue)
Welcome to the first episode of series 11 of The Digital HR Leaders podcast. As I wrote in my annual list of HR predictions for 2021, which we covered on last week's episode, the pandemic has thrust the Human Resources function into the spotlight. All eyes are on HR. Some have likened the pivotal role the CHRO is playing in this crisis to that played by the CFO in the global financial crisis. Undoubtedly HR has a unique role to play, but how does the function shift towards generating value for the business, the customer, the workforce, investors and the community at large? We decided to bring an esteemed panel of three experts together to debate the topic. Firstly, Brigette McInnis-Day Head of HR at Google Cloud, where she focuses on attracting and developing amazing talent and shaping the culture for business growth and transformation. Secondly, we have Dave Ulrich, Professor at the Ross School of Business at the University of Michigan and co-founder of the RBL Group. With his colleagues, Dave has written over 30 books that have shaped the HR profession, defined organisations of capabilities and shown the impact of leadership on customer and investors. Last but not least Rupert Morrison, who is leading the way in data-driven organisational planning as CEO at orgvue. He has also authored a Chartered Management Institute shortlisted book of the year on data-driven organisational design. In our conversation the panel and I discuss: The impact of the pandemic on organisations, employees and HR How HR can be more value and business focused The skills that Google looks for in its HR business partners and how Google measures its culture The impact of the pandemic on workforce planning, organisational design and people analytics What HR can do in 2021 to capture more value for the business This episode is a must listen for anyone interested or involved in HR and how it can create value for the organisation. So that is business leaders, CHROs and anyone in an organisation design, people analytics or HR business partner role. Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/ . Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, January 05, 2021
BONUS: David Green's Predictions for HR in 2021
This is a special bonus episode to kick off the podcast for 2021. In 2020, we learnt that the field of Human Resources is even more important than we thought it was, that People Analytics can save lives and that humans and the organisations they work for can adapt quickly in times of crises. What do the events of 2020 mean for HR though, as we set sail into 2021? I have been publishing an annual set of predictions since 2014 and the show's producer, Ian Bailie, persuaded me that it would be fun to record a special episode of the podcast framed around my predictions for 2021. As you will hear I managed to turn the tables on Ian at several points in the conversation to get his take on a couple of the trends that are destined to set the agenda in 2021. In our conversation, Ian and I discuss: Whether the future of work has arrived and if so, does it mean we can actually stop talking about the future of work? Why People Analytics is set to evolve in 2021 and how it can deliver more value at scale How skills, learning and careers are coming together and breaking down traditional silos in HR What HR Leaders and professionals can do to prepare for the future This episode should be an interesting listen for anyone in a Workforce or People Analytics role, as well as HR, Learning and Business Professionals interested in how HR can drive business outcomes and create valuable experiences for employees. Hosted on Acast. See acast.com/privacy for more information.
S10 E50 · Tue, December 08, 2020
How Wipro uses People Analytics to Enable Hyper-Personalisation (Interview with Renil Kumar)
Since the start of the Covid-19 pandemic HR functions with People Analytics Teams have been pivotal in co-ordinating and leading responses to the crisis in companies all around the world. Well, one such company is Indian multi national giant Wipro, which found it had to suddenly contend with 150,000 remote workers in India alone. My guest on this week's episode of the podcast is Renil Kumar, Vice President and Global HR Head at Wipro. He is the personification of a modern HR Leader, Business focused, data-driven, technologically savvy, inclusive and collaborative. In our conversation Renil and I discuss: How People Data and Analytics enables hyper-personalisation across Wipro’s 200,000 plus global employee workforce How a powerful People Analytics project at Wipro delivered quantifiable value to the business, as well as revealing some interesting insights on the impact of team size and promotions How to infuse HR Professionals with the skills needed to be more data-driven and why experimentation, starting small and getting hands-on drives progress How Organisational Network Analysis can be applied in Sales and Customer Service What HR can do to prepare their organisations for an increase in remote and hybrid working This episode is a must listen for anyone interested or involved in how HR can drive significant value in large multinational businesses. So that is Business Leaders, CHRO’s and anyone in a HR Leadership, People Analytics or HR Business Partner role. Support for this podcast is brought to you by Panalyt . To learn more, visit https://www.panalyt.com . Hosted on Acast. See acast.com/privacy for more information.
S10 E49 · Tue, December 01, 2020
What is the Impact of Virtual and Hybrid Working on Innovation? (Interview with Michael Arena)
There should be little doubt that human capital is a firm's greatest asset, however, this isn't enough. Organisations must also ensure that individuals are relationally positioned for success. In other words, bringing in the best people is only part of the solution. Firms must also bring out the best in people and that requires us to more intentionally leverage social capital. Those are not my words, although I wholeheartedly agree with their sentiment, but of Michael Arena, my guest for this week's episode of The Digital HR Leaders podcast. Michael is the author of the brilliant book, Adaptive Space, How General Motors and Other Companies are Positively Disrupting Themselves and Transforming Into Agile Organisations. He is also a faculty member in Penn's Masters in Organisational Dynamics and he is currently the VP for Talent and Development at Amazon Web Services. He is also one of the world's foremost experts on Organisational Network Analysis. In our conversation, Michael and I discuss: Why social capital is the next frontier for HR and how to measure it through the use of active and passive ONA Why the pandemic will likely fast forward the future of work by five or ten years The critical role that social capital plays in generating, incubating and scaling innovation The potential implications to bridge connections of a shift to virtual and hybrid work environments Some typical use cases and specific examples of how ONA can be used in relation to understanding collaboration, M&A, research and development, culture and employee wellness How to ensure ONA initiatives deliver value for the business and the workforce and properly address any concerns on ethics, privacy, and trust What HR can do to prepare their organisations for an increase in remote and hybrid working This episode is a must listen for anyone interested or involved in Innovation, Culture, People Analytics, Employee Experience and Social Capital. So that is Business Leaders, CHROs and anyone in a Talent Development, People Analytics, D&I or HR Business Partner role. Support for this podcast is brought to you by Panalyt . To learn more, visit https://www.panalyt.com . Hosted on Acast. See acast.com/privacy for more information.
S10 E48 · Tue, November 24, 2020
How to Democratise People Analytics to Drive Agile Decision Making (Interview with Daniel West)
My guest on this episode of the podcast is Daniel West. His 20 years of experience in HR Leadership roles at data-driven companies like Uber and Apple have taught him how analytics can drive business performance, improve customer outcomes and enrich employee experience and culture. Daniel is now the founder and CEO of Panalyt and the technology his firm provides is helping organisations bring together and democratise their people and business data and enrich it further with external and social capital data to drive decision-making. In our conversation, Daniel and I take a deep dive into organisational network analysis and how social capital data can be linked to performance, engagement, sales and innovation. We also discuss: The level of analytical skills required by HR professionals and what we can learn from our counterparts in Marketing The impact of democratising data across business stakeholders and how this drives more agile decision making and improved business outcomes The critical role of ethics and trust in People Analytics A great example of how a Japanese company had to virtually onboard over 200 new starters due to the pandemic and used People Analytics to help that effort What HR can do to prepare their organisation for an increase in remote and hybrid working This episode is a must listen for anyone interested or involved in People Analytics, Employee Experience and Social Capital. Support for this podcast is brought to you by Panalyt . To learn more, visit https://www.panalyt.com . Hosted on Acast. See acast.com/privacy for more information.
S10 E47 · Tue, November 17, 2020
How Bayer is Redefining the Workplace around Purpose, Innovation and Culture (Interview with Melissa Harper)
We are in the midst of the biggest global pandemic for a century, combine that with social unrest, an economic crisis, and at the same time, rapid business transformation, then the role of the HR function has never been so important. One company where HR has really come to the fore during the crisis is Bayer. My guest on this episode of the podcast is Melissa Harper, Senior Vice President for HR Innovations at Bayer. With more than 30 years of HR experience, Melissa has been at the forefront of Bayer's response to the crises of 2020 and efforts to redefine the workplace around purpose, innovation, and culture. In our conversation, Melissa and I discuss: Why Bayer’s people first philosophy, has been critical to the company's response to the crisis and its efforts to redefine the workplace of the future How Bayer is incorporating some of the positives that have emerged in 2020 such as faster, more distributed decision making and increased employee listening to enhance its innovative culture Bayer's approach to inclusion and diversity and how this is premised on taking action on the talent challenges that arise How digital analytics and culture provide the connective tissue around the workforce at the company What HR can do to prepare their organisation for an increase in remote and hybrid working This episode is a must listen for anyone interested or involved in Inclusion and Diversity, Culture, Employee Experience and Innovation. So that's Business Leaders, CHROs and anyone in a People Analytics, Workforce Planning, I&D or HR Business Partner role. Support for this podcast is brought to you by Panalyt . To learn more, visit https://www.panalyt.com . Hosted on Acast. See acast.com/privacy for more information.
S10 E46 · Tue, November 10, 2020
How People Data Can Drive Better Business and Employee Outcomes (Interview with Chin Yin Ong)
When I was in Singapore a couple of years ago I had the pleasure of visiting Grab, one of Southeast Asia's largest and most innovative technology companies and spending time with the guest on this week’s episode, Head of People Operations, Chin Yin Ong and some of her talented team. With a background in sales and marketing, a psychology degree and a passion for using technology and analytics to drive better outcomes for the business and its workforce, Chin Yin is the epitome of the Chief People Officer as a catalyst for growth. Chin Yin combines her role as Head of People with running the technology solutions team, which as you will hear, capitalises on the technology Grab has developed for its customers to enhance the work experience for Grabbers, which is Grab's name for its employees. I know you will enjoy listening to some of the innovations that Chin Yin and her team are driving at the tech firm. In our conversation Chin Yin and I discuss: How to keep employees engaged and connected during the crisis Examples of how people data is driving better business and employee outcomes at Grab How to infuse HR professionals with the skills required to be more data-driven and achieve the optimal combination of head, heart and gut The rise of micro learning and the impact on skills Why the 2020s is set to be the golden age for HR This episode is a must listen for anyone interested or involved in employee experience, people analytics, HR technology and business outcome driven HR. So that is business leaders, CHROs and anyone in a people analytics, workforce planning, recruiting or HR business partner role. Support for this podcast is brought to you by Panalyt . To learn more, visit https://www.panalyt.com . Hosted on Acast. See acast.com/privacy for more information.
S9 E45 · Tue, October 13, 2020
Making Learning a Habit that Matters at Ericsson (Interview with Vidya Krishnan)
In the last episode of this series, my guest is Vidya Krishnan, Chief Learning Officer and Global Head of Learning and Development at Ericsson, who is at the cutting edge of driving a culture where learning is a habit that matters. When we were planning this episode Vidya and I quickly realised we had a mutual passion for people data and analytics. Vidya also shared with me a view that I found quite profound, she told me that learning is oxygen, invisible but necessary to survive and analytics will make it visible. In our conversation, Vidya and I discuss: The relationship between learning and business outcomes How to cultivate a growth mindset across your workforce How to build a skills driven organisation and help employees identify the skills that they need to grow The future of learning and why it is wrapped up in the future of people analytics The impact of technology on the future of learning This episode is a must listen for anyone interested or involved in learning skills and culture development. So that is Business leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Workforce Planning, Learning or HR Business Partner role. Support for this podcast is brought to you by Degreed . To learn more, visit https://degreed.com/ . Hosted on Acast. See acast.com/privacy for more information.
S9 E44 · Tue, October 06, 2020
How Novartis Promotes Learning Curiosity to Drive Business Value (Interview with Simon Brown)
In this episode of the podcast my guest is Simon Brown, Chief Learning Officer at Novartis, a company that is really setting the pace around the whole learning and skills agenda. Simon believes that curiosity is the greatest driver of value in the digital age and as well as being co-author of a fascinating new book, The Curious Advantage, Simon and his team have instigated curiosity month at Novartis, an integrated learning experience of 170 events throughout September featuring internal and external speakers. In our conversation, which took place just before the start of curiosity month, Simon and I discuss: The increasing importance of curiosity, it's intrinsic link to learning and the 7C’s of curiosity model that Simon and his co-authors outline in their book How curiosity is nurtured in practice at Novartis and the business value it provides How Novartis is embedding analytics into learning and measuring skills The impact of learning on performance, retention and mobility at Novartis The role of L&D in 2030 and whether the Chief Learning Officer will report directly into the CEO This episode is a must listen to anyone interested or involved in learning skills and culture development. So that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Workforce Planning, Learning or HR Business Partner role. Support for this podcast is brought to you by Degreed . To learn more, visit https://degreed.com/ . Hosted on Acast. See acast.com/privacy for more information.
S9 E43 · Tue, September 29, 2020
Improving Employee Experience through Learning, Skill Development and Mobility
In this episode of the podcast, my guest is Kat Kennedy, the Chief Experience Officer of Degreed, where she has overall responsibility for product and technology. Kat was employee number three at Degreed and since she joined in 2012, the company has enjoyed phenomenal growth and created an entire new category in the HR technology market with its learning experience platform or LXP. As Kat outlines in our conversation, Covid-19 has accentuated the importance of re-skilling, up-skilling and learning. In our conversation Kat and I discuss: The challenges in running a fast growing HR Tech company Creating the new LXP category and being a female leader in tech Why it is crucial to use data and analytics in learning and development How learning, careers and mobility are all coming together into one personalised platform, AKA the talent marketplac What we can learn from organisations who are combining learning, analytics and skills togetherwe The future direction of the learning and development field This episode is a must listen for anyone interested or involved in learning skills and the technology that supports it. So that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Learning, Workforce Planning or HR Business Partner role. Support for this podcast is brought to you by Degreed . To learn more, visit https://degreed.com/ . Hosted on Acast. See acast.com/privacy for more information.
S9 E42 · Tue, September 22, 2020
How Do You Create a Learning Culture in the Workplace? Interview with Gianpiero Petriglieri
In this episode of the podcast, my guest is Gianpiero Petriglieri, who is the Associate Professor of Organisational Behaviour at INSEAD, and an expert on leadership and learning in the workplace. Gianpiero has chaired The World Economic Forum’s Global Agenda Council on new models of leadership and is listed among the 50 most influential management thinkers in the world by Thinkers 50. His work explores how and where people development sustains the personal foundations and professional abilities to exercise leadership mindfully, effectively and responsibly. Gianpiero’s studies highlight the psychological, social and cultural functions of leadership development and his teaching methods provide an example of how to perform those functions purposely for the benefit of individuals, organisations and society at large. His research has appeared in academic journals, media and business journals, like the Harvard Business Review, where five of his essays have been included among the ideas that shaped management in the last decade. In our conversation, Gianpiero and I discuss: Why organisations are struggling to embed a culture of lifelong learning The differences between cognitive learning and socio-emotional learning and why organisations need to make room for both The role of technology in supporting the development of skills Examples from companies like Schneider Electric and Lego who have developed culture and environments where learning can thrive The role of the Chief Learning Officer and whether it should sit within HR or report directly to the CEO This episode is a must listen for anyone interested or involved in learning, skills and leadership development, either from an individual or company perspective. So that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Workforce Planning or HR Business Partner role. Support for this podcast is brought to you by Degreed . To learn more, visit https://degreed.com/ . Hosted on Acast. See acast.com/privacy for more information.
S9 E41 · Tue, September 15, 2020
How Can HR Help Shape the Reskilling and Learning Agenda? Interview with Lynda Gratton
The guest on this week’s podcast is Lynda Gratton. Lynda is a Professor of Management Practice at The London Business School where she directs Human Resource Strategy in transforming companies, which is considered one of the world's leading programs on Human Resources. Lynda is also the founder of HSM, the research consultancy and has written extensively on the future of work, the role of corporations and the interface between people and organisations. Lynda's most recent book, The New Long Life, A Framework for Flourishing in a Changing World, was published at the end of May and we will talk a little bit about that in this episode. In our conversation, Lynda and I also discuss: What we have learned about people, organisations and the impact of remote working on collaboration during the pandemic The new skills, behaviours and mindsets individuals need to thrive in the future of work How to make reskilling stick within organisations How individuals, organisations, and governments can navigate the challenges of a hundred year life The role of HR and learning teams to help drive the reskilling and learning agenda This episode is a must listen for anyone interested or involved in learning and skills, either from an individual or a company perspective. So that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Workforce Planning, HR Tech or HR Business Partner role. Support for this podcast is brought to you by Degreed . To learn more, visit https://degreed.com/ . Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, September 08, 2020
BONUS: Diane Gherson at IBM on Reinventing HR with AI and People Analytics
We’re kicking off an exciting autumn season of the Digital HR Leaders podcast today with a special bonus episode featuring Diane Gherson, discussing how IBM has infused AI and analytics into HR. During her time as CHRO, Diane led the redesign of all aspects of IBM’s people agenda and management systems to shape a culture of continuous learning, innovation and agility. She has also digitally transformed the HR function, incorporating AI and automation across all offerings resulting in hundreds of millions of dollars of net benefits. Every field needs its standard bearers and ever since taking the reins as CHRO in 2013, Diane has been a pioneer, taking the HR profession to a new level and was deservedly recognised as the HR Executive of the year in 2018. In our conversation Diane and I discuss: How IBM has created a marketplace for talent, encompassing skills, personalised learning, career management and internal mobility A company wide jam that Diane initiated to support initiatives around returning to new ways of working at IBM The practical examples of how infusing AI and machine learning into HR programs can deliver significant value to the business and employees What HR needs to do to drive more value in the post-crisis world and why its the model for leaders and organisations to thrive in the twenty first century. This episode is a must listen for anyone interested in how to set up the HR function to deliver significant value to the business and its workers, so that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, HR Business Partner or Talent Acquisition role. Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, August 18, 2020
SPECIAL: Building a People Analytics Function in a Humanitarian Organisation (Interview with Sophie Rwegera Khadhraoui)
Welcome to the fifth of our series of summer special episodes of The Digital HR Leaders Podcast that collectively provide an outside in perspective on HR. People Analytics is the fastest growing part of HR and prior to the arrival of the COVID-19 pandemic, was named by HR practitioners themselves as one of four trends in LinkedIn's annual global talent trends report that were most likely to impact on how their organisations hire, develop and retain their workforces in 2020. During the crisis People Analytics has been further elevated as companies strive for insights and data to drive employee safety and wellbeing, understand the impact of remote work and create their return to the workplace plans. Many practitioners and leaders in the People Analytics space have no previous experience of working in HR. My guest on this week's episode of The Digital HR Leaders Podcast is Sophie Rwegera Khadhraoui. When she took on the challenge of setting up the People Analytics function at the International Committee of the Red Cross in 2017, Sophie had a background in Finance, and Operations, but not HR. Sophie quickly established that in a humanitarian organisation, the key people related requirement is to ensure the right people are on the ground at the right time to support the ICRC’s critical humanitarian work in conflict zones. In our conversation, Sophie and I discuss: How she set up the People Analytics function, identified priorities and delivered the first use cases How the team evolved and developed its skills over the three years Sophie was at the helm Tips for other People Analytics Leaders who run small teams The steps Sophie took to help up-skill the wider HR community at the International Committee of the Red Cross How her experience in People Analytics is supporting her in her new role as HR Partner for the Near and Middle East Region at the Red Cross This episode is a must listen for anyone interested in how to set up and develop a People Analytics team and the unique challenges involved in leading a small team in a humanitarian organisation. So that is CHRO’s, Senior HR Leaders and anyone in a People Analytics or HR Business Partner role. Support for this podcast is brought to you by Insight222 . To learn more, visit https://www.insight222.com . Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, August 11, 2020
SPECIAL: Dan Cable on How to Help People Love What They Do At Work
Welcome to the fourth of our series of summer special episodes of The Digital HR Leaders Podcast that collectively provide an outside in perspective on HR. In many respects the COVID-19 pandemic is essentially a people crisis and it has been heartening to witness that many organisations we work with at Insight222 have put the safety and wellness of their workforce at the centre of their response to the crisis. However, multiple studies show that an alarming majority of employees are actively disengaged and un-motivated. They are not helping their organisations and by suppressing what neuroscientists call “our seeking systems” organisations are not helping their employees by focusing on making work routine instead of creative and joyful. Our guest for this week's episode is Dan Cable, Professor of Organisational Behaviour at London Business School. Dan explains that because we spend most of our waking hours at work, his mission is to spend his working hours trying to understand how people can feel like work is part of their real life, rather than the long commute to the weekend. In our conversation Dan and I discuss: Why biology as opposed to lack of motivation causes the malaise of workplace disengagement How by galvanising three triggers, leaders can activate their employees seeking systems and drive exploration and learning How HR can use job crafting to drive engagement, stimulate learning, create innovation and essentially enable people to bring their best selves to work A three-step process for people to stimulate their full potential as outlined in Dan’s upcoming book, Exceptional. This episode is a must listen for anyone interested in how neuroscience can help drive culture, engagement and wellness in their organisations. So that is Business Leaders, Organisational Psychologists, Chief HR Officers, Senior HR Leaders and anyone in a People Analytics or HR Business Partner role. Support for this podcast is brought to you by Insight222 . To learn more, visit https://www.insight222.com . Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, August 04, 2020
SPECIAL: What is HR's Role in Creating Diverse and Inclusive Organisations? Interview with Torin Ellis
Welcome to the third of our series of summer special episodes of The Digital HR Leaders Podcast, providing an outside in perspective on HR. The brutal killing of George Floyd at the hands of the Minneapolis police on May the 25th has unleashed a sustained and unparalleled wave of protests around the world. This terrible incident highlighted once again, the scourge of racial injustice and the responsibility we all have to speak up against discrimination in any of its ugly and reprehensible forms. We all need to commit to help to drive change in our companies, in our HR and People Analytics communities and in our societies. The guest on this episode of the podcast is Diversity Strategist, Torin Ellis, who has worked with companies ranging from small 20 person startups to some of the biggest multinational companies, to help them identify inhibitors that stall the consistent achievement of the diversity, equity and inclusion objectives achieved through recruitment. We start our discussion with the glaring injustices that the killing of George Floyd, once again, highlighted and then transition to how HR and recruiting professionals can support their organisations to be truly inclusive and equitable by following a simple and purposeful mantra, focus on people. In our conversation Torin and I discuss: How the killing of Mr Floyd and the process that it has inspired made Torin and other black people he knows feel What those of you listening can do to help make a difference Why true diversity, inclusion and equity results require leadership, un-wavering support and above all a focus on people Why hiring managers are at the crux of progress and how data can reveal some uncomfortable truths Examples of companies, including Nike and Allovue, who have created more inclusive organisations This episode is a must listen for anyone interested in how to embed diversity in their organisations to create more inclusive and equitable workplaces. So that is Business Leaders, CHROs, Senior HR Leaders and anyone in a People Analytics, HR Business Partner or Talent Acquisition role. Support for this podcast is brought to you by Insight222 . To learn more, visit https://www.insight222.com . Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, July 21, 2020
SPECIAL: Tomas Chamorro-Premuzic on the Role of Leadership in Times of Crisis
The COVID-19 crisis is testing our political leaders like they have never been tested before. Leaders who appear to score high on narcissism and low on empathy are failing dismally. It is interesting that those political leaders, especially female leaders, who combine competence, transparency and empathy and are using data and science to inform their decision making appear to be performing much better. The brilliant Tomas Chamorro-Premuzic is my guest on this week’s episode of the podcast. Tomas is an international authority in psychological profiling, talent management, leadership development and people analytics. Tomas has also written 10 books including his most recent, “Why Do So Many Incompetent Men Become Leaders?”, and is one of the most knowledgeable interesting and engaging people in our field. In our conversation Tomas and I also discuss: Why digital transformation is primarily about people and not technology and what this actually means for leaders, HR and employees Why skills is a new currency and why learning is paramount How people analytics can be integrated into other fields, such as diversity and inclusion How to stay on the right side of creepy when it comes to AI and analytics What HR needs to do to drive more value This episode is a must listen for anyone interested in ethical and empathetic leadership and the role of HR and how both will need to evolve as the use of data, analytics and digital technologies become widespread in our organisations. So that is Business Leaders, CHROs and anyone in a People Analytics, HR Business Partner or Talent Acquisition role. Support for this podcast is brought to you by Insight222 . To learn more, visit https://www.insight222.com . Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, July 14, 2020
SPECIAL: How to Create Psychological Safety at Work with Amy Edmondson
I can't think of a better way of starting this series of summer specials that are providing an outside-in perspective on HR, than by taking a closer examination of the concept of psychological safety. In the workplace, psychological safety is the belief that the environment is safe for interpersonal risk taking. People feel able to speak up when needed with relevant ideas, questions or concerns without being shut down in a gratuitous way. Psychological safety is present when colleagues trust and respect each other and feel able, even obligated, to be candid. Those are the words of Amy Edmondson, my guest on this edition of The Digital HR Leaders Podcast. Amy is the Novartis Professor of Leadership and Management at Harvard Business School, Author of "The Fearless Organisation - creating psychological safety in the workplace in learning, innovation and growth." In our conversation, Amy and I discuss: The definition of psychological safety, what it is and what it is not The role of leaders and HR in creating psychological safety and the link between psychological safety and culture, learning, and innovation How to create psychological safety in virtual teams The relationship between psychological safety and transparency Examples of organisations who have created and embedded psychological safety and the subsequent benefits they have enjoyed This episode is a must listen for anyone interested in the role that culture, leadership and trust play in driving innovation and growth. So that is business leaders, Chief HR Officers, Chief Learning Officers and anyone in a People Analytics, HR Business Partner or Talent Acquisition role. Support for this podcast is brought to you by Insight222 . To learn more, visit https://www.insight222.com . Hosted on Acast. See acast.com/privacy for more information.
S8 E40 · Tue, June 09, 2020
How Can People Analytics Drive Business Value? Interview with David Green
To celebrate the one year anniversary of this podcast and over 100,000 listens, we thought we would do something different. The team managed to persuade me to record a special role reversal episode of the podcast with me in the hot seat and the show’s co-creator Ian, firing the questions that some of you, including one of our previous guests Dave Ulrich, have kindly taken the time to send in. In this episode we look at the role of People Analytics in driving business value and how it is a key ingredient in HR’s success in the future. In our conversation, Ian and I discuss: Five steps to getting started in People Analytics and why analytics is a team sport Where People Analytics belongs in an organisation and how the field has been impacted by COVID-19 The most important skills required by HR professionals in a digital context The factors that provide me with optimism and pessimism about the future role of HR in delivering value both to the organisation and to the employee Why a human centred approach encompassing analytics, employee experience and digital technology promises a bright future for HR This episode should be an interesting listen for anyone in a workforce or People Analytics role. HR and business professionals interested in how people data can drive business outcomes and CHRO’s looking to build or scale their People Analytics capabilities. Support for this podcast is brought to you by Insight222 . To learn more, visit https://www.insight222.com . Hosted on Acast. See acast.com/privacy for more information.
S8 E39 · Tue, June 02, 2020
How People Analytics Has Progressed in the Last 10 Years (Interview with Jeremy Shapiro)
The guest on this week’s podcast is Jeremy Shapiro, the Executive Director for Workforce Analytics at Merck. Jeremy is rightly considered as one of the most highly regarded and influential leaders in our field, and co-authored one of the first articles I ever read on People Analytics, the seminal Competing with Talent Analytics, which he co-wrote with Tom Davenport and Jeannie Harris and was published by the Harvard Business Review in October 2010. With the 10th anniversary of the article approaching, Jeremy and I thought it would be neat to reflect on the last 10 years, assess the considerable progress the field has made and ponder what lay ahead. This episode is recorded in two parts, part 1 was recorded before the COVID-19 pandemic spread across the world, and part 2 was recorded more recently in the midst of the crisis. In our conversation Jeremy and I discuss: How the workforce analytics team is organised at Merck and talk through examples of their work The New York strategic HR analytics meet up group that Jeremy co-founded and how this has helped foster a thriving people analytics community in the Big Apple Whether AI and automation is a threat or an opportunity for HR The work the team is doing around employee listening, both using active and passive data sources How the COVID-19 crisis is acting as an accelerant to digital transformation and the work of people analytics teams What the role of people analytics will be in the next normal Support for this podcast is brought to you by Insight222 . To learn more, visit https://www.insight222.com . Hosted on Acast. See acast.com/privacy for more information.
S8 E38 · Tue, May 26, 2020
How COVID-19 is acting as a Catalyst to Accelerate the Future of Work with Heather McGowan
COVID-19 is changing our world irrevocably. First and foremost it is a health crisis, people are getting sick, families are losing loved ones and the virus is going to be with us for the foreseeable future. In the words of this week's guest, Coronavirus might also be the great catalyst for business transformation. What previously was expected to develop over the course of several years is instead unfolding before our very eyes in the course of a few months. If the Future of Work requires restructured workplaces, redefined roles, rapid learning and reserves of trust, and it does, organisations are being challenged to do all that and more as they address the Coronavirus pandemic. Those are the words of this week's guest, Future of Work strategist, Heather McGowan, whose new book, The Adaptation Advantage, co-authored with Chris Shipley, has just been released. In our conversation Heather and I discuss: Why COVID-19 is acting as the catalyst for business transformation and the Future of Work The pivotal role of culture and how leadership styles will adapt in the Future of Work. How we need to embrace and absorb new skills and let go of old ones Why our old measure of potential success, IQ has given way to EQ and is now shifting yet again to AQ or adaptability quotient Why the role of HR needs to evolve and what HR leaders need to do differently Support for this podcast is brought to you by Insight222 . To learn more, visit https://www.insight222.com . Hosted on Acast. See acast.com/privacy for more information.
S8 E37 · Tue, May 19, 2020
How National Australia Bank Has Scaled People Analytics (Interview with Thomas Rasmussen)
This week's guest on the podcast is Thomas Rasmussen, one of the most respected and pre-eminent People Analytics leaders in the world. Thomas has built and led People Analytics teams at A.P Moller-Maersk, Shell and now National Australia Bank where he has responsibility for employee experience, digital, HR strategy as well as People Analytics. In his words, People Analytics is truly more impactful than ever. It has gone from being a strategic differentiator the best CHRO’s demand, to an absolute essential to manage the COVID-19 crisis. In our conversation Thomas and I discuss: How people analytics is helping to support executives, managers and colleagues at National Australia Bank during the pandemic The progress of people analytics since Thomas and Dave Ulrich published their seminal 2015 paper, "How HR analytics avoids being a fad and why people analytics needs to be based in HR." How people analytics is organised at National Australia Bank, providing example case studies of the work How bringing employee experience, analytics and digital together creates a powerhouse and enables the scaling of analytics The importance of ethics and how this underpins people analytics and the use of people data for good. This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHRO’s looking to build or scale their people analytics capabilities. Support for this podcast is brought to you by Insight222 . To learn more, visit https://www.insight222.com . Hosted on Acast. See acast.com/privacy for more information.
S8 E36 · Tue, May 12, 2020
The Role of HR in the Future of Work with Ravin Jesuthasan
The COVID-19 pandemic has accelerated the changes to the Future of Work. Many of the trends we expected to develop over the next year have come to pass quicker than expected. CHROs, as a recent article in the economist highlights, are at the fulcrum of an organisation's response to the crisis just as the CFO was in the global financial crisis. Indeed, this crisis makes the main topic of this week's episode with Ravin Jesuthasan on the role of HR in the Future of Work even more important. Ravin is one of the lead authors of a fascinating recent study called HR 4.0, shaping people's strategies in the fourth industrial revolution, which is a collaboration between the World Economic Forum, Unilever, Saudi Aramco, and Willis Towers Watson, where Ravin is Managing Director. In our conversation, Ravin and I discuss: The six imperatives that comprise HR 4.0 which include building an agile learning culture, developing new leadership capabilities, and enhancing the employee experience Examples of organisations who are already experiencing benefits from an advanced approach to managing and developing people The key skills required by the Chief People Officer and how these are changing Why HR decision science or people analytics is the key underpin of the future HR function This episode is a must listen for CHROs and other HR leaders as well as those working in people analytics, workforce planning and employee experience roles. Support for this podcast is brought to you by Insight222 . To learn more, visit https://www.insight222.com Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, April 21, 2020
BONUS: What is the Future of People Analytics? PAFOW panel with Dawn Klinghoffer and Amit Mohindra
Welcome to a special episode of the Digital HR Leaders podcast. It features a panel discussion, which took place at the PAFOW conference in San Francisco. One of the bitter sweet aspects of the COVID-19 crises is that People Analytics has become even more important. In a recent article in the Economist, which compared the role of the Chief People Officer in this crisis to the role of the CFO in the global financial crisis, one of the conclusions drawn is that the pandemic makes People Analytics even more relevant. As such, there is much interest about the future of People Analytics, where it's headed and why. This was the topic of the panel I moderated at PAFOW, which featured two of the most renowned and prominent leaders in our field, Dawn Klinghoffer and Amit Mohindra. In our conversation, Dawn, Amit and I discuss: Highlights of the work Dawn and her team have undertaken at Microsoft and Amit has delivered in People Analytics leadership roles at McKesson, Apple, and now Wayfair Where the future of People Analytics lies, the opportunities and the threats The role of People Analytics in helping their organisations identify the link between employee wellbeing and company financial performance The key challenges that need to be overcome for People Analytics to realise its tremendous potential Tips to practitioners on where they can focus as they seek to develop People Analytics within their companies This episode is a must listen for CHROs and those working in a workforce planning or people analytics role, and indeed anyone interested in the role people data plays in helping drive better outcomes for the business, managers and their workforces. Hosted on Acast. See acast.com/privacy for more information.
S7 E35 · Tue, April 07, 2020
What is the Role of HR in Driving and Enabling Innovation? Interview with Peter Hinssen
Unicorn startups are brilliant, but let's be honest, very few of us will become, found or work for one. Many people listening today will work for large companies struggling to keep themselves relevant for the ever changing customer. A handful of these companies are very good at reinvention. My guest on this week’s podcast is Peter Hinssen, and he calls these companies Phoenix companies. They are able to rethink themselves in cycles time and again, they rise from the ashes of the old and they come out stronger than ever before. How do they do this? What is the cultural leadership that drives this and what is the role of HR? Peter is a serial entrepreneur, advisor, keynote speaker and author of a fascinating new book, The Phoenix and The Unicorn. He is one of the most sought after thought leaders on radical innovation, leadership and the impact of all things digital on society and business. In our conversation, Peter and I discuss: Why organisations need to become better at focusing on the day after tomorrow The role of HR in enabling and driving innovation in their organisation What HR can learn from marketing when it comes to delivering on the employee experience and understanding its customers, in this case, employees Whether AI and automation is a threat or an opportunity for HR This episode is a must listen for anyone, frankly, but HR and business leaders looking to develop their organisations, looking to develop their culture, enhance their leadership models and also to understand the role that HR can play in driving innovation within an organisation. Support for this podcast is brought to you by Crunchr . To learn more, visit https://www.crunchrapps.com. Hosted on Acast. See acast.com/privacy for more information.
S7 E34 · Tue, March 31, 2020
What do Business Leaders want from HR? Interview with Bruce Daisley
What do business leaders want from HR? How is this changing as the fourth industrial revolution unfurls? How can business leaders and HR work together to create the right culture that drives business success as well as a highly engaged and motivated workforce? Who better to ask than a successful business leader themselves? Our guest on The Digital HR Leaders Podcast this week is Bruce Daisley, who for eight years led Twitter's business in the EMEA region. Bruce is also the host of the brilliant top business podcast Eat, Sleep, Work, Repeat. His first book about improving work and work culture was a Sunday Times number one best seller. I know you will enjoy listening as Bruce is an engaging speaker with a unique and fascinating perspective on how to make work better. In our conversation Bruce and I discuss: Why making work better for everyone is so important The role of HR in helping to create the right culture to help make work better The key skills that HR needs to develop to have more impact with business leaders What business leaders really want from HR? How you can fall in love with your job again Whether AI and automation is a threat or an opportunity for HR This episode is a must listen for HR and business leaders looking to develop a healthy culture within their organisations, improve the employee experience and create more impact from their workforce. Support for this podcast is brought to you by Crunchr . To learn more, visit https://www.crunchrapps.com. Hosted on Acast. See acast.com/privacy for more information.
S7 E33 · Tue, March 24, 2020
Why People Analytics Needs to Behave Like a Startup with Dirk Jonker, CEO at Crunchr
The field of people analytics has made significant progress in the last five years and was recently recognised by LinkedIn in its global talent trend report as one of four key trends reshaping the way organisations recruit and retain its people. Whilst people analytics has travelled far it still has a long way to go. Challenges abound on topics like ethics, upskilling HR and scaling people analytics across the organisation. My guest on this week's show agrees, as founder and CEO of Crunchr, Dirk Jonker has been working in the people analytics field for more than a decade and has helped numerous clients to build, operationalise and scale people analytics in their companies. In our conversation Dirk and I will discuss: Why people analytics needs to behave more like a startup How to bring people analytics to scale Some of the key considerations for organisations that are looking to build their own technology to aggregate and visualise people data Why many organisation's approach to up-skilling HR is doomed to failure Whether AI and automation is a threat or an opportunity for HR This episode is a must listen for anyone in a workforce or people analytics role, those involved in buying or developing HR technology in their organisations and any HR or business professional seeking to understand more about the people analytics field. Support for this podcast is brought to you by Crunchr . To learn more, visit https://www.crunchrapps.com. Hosted on Acast. See acast.com/privacy for more information.
S7 E32 · Tue, March 17, 2020
Cole Nussbaumer Knaflic on The Importance of Storytelling in People Analytics
The guest on this week's podcast is Cole Nussbaumer Knaflic. Cole honed her skills in Google's fabled people analytics team and now helps people and organisations become better at storytelling with data, making sense of data, and weaving them into compelling stories that drive action. Many people I speak to in our field tell me that storytelling is the last mile problem in people analytics. If you don't tell the story in a compelling way that resonates with your audience, then it is highly likely that no action will be taken. That means all your hard work in collecting, cleaning, and analysing data will be a waste of time. In our conversation Cole and I discuss: Why good storytelling is so important when it comes to data visualisation Three tips to improve your storytelling with data skills How to adapt your story depending on the audience Whether AI and Automation is a threat or an opportunity for HR This episode is a must listen for anyone in a workforce or people analytics role, HR business partners and indeed any HR or business professional who has to communicate data as part of their role. Support for this podcast is brought to you by Crunchr . To learn more, visit https://www.crunchrapps.com. Hosted on Acast. See acast.com/privacy for more information.
S7 E31 · Tue, March 10, 2020
How J&J Uses People Analytics to Drive Business Outcomes with Piyush Mathur
If the main purpose of people analytics is to improve business outcomes through improved decisions about people, who better to lead people analytics than someone who spent most of their career as a business leader? My guest on this week's podcast is just such a person. He is Piyush Mathur, the Global Head of Workforce Analytics, Data Strategy and Governance at Johnson & Johnson, where his team are helping to drive business outcomes at the same time as improving the employee experience of J&J's 140,000 employees. In our conversation Piyush and I discuss: How to set up people analytics and engage stakeholders in the business Why insight without outcome is simply overhead Examples of people analytics case studies at Johnson and Johnson, including one link to the business value of J&J's employee wellness program Whether AI and Automation is a threat or an opportunity for HR This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHROs looking to build or scale their people analytics capabilities. Support for this podcast is brought to you by Crunchr . To learn more, visit https://www.crunchrapps.com. Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, March 03, 2020
BONUS: Developing the HR Skills of the Future - PAFOW panel with RJ Milnor, Heather Whiteman and Ian Bailie
HR doesn't just need to do digital, it needs to be digital, it simply has to. Put another way, HR must become more digital and analytical to deliver greater business value. This episode is a break from our usual format. It features a panel discussion which took place at the recent People Analytics and Future of Work conference in San Francisco. The discussion was titled HR skills of the future and how to develop them. It features Heather Whiteman, who lectures on people analytics at UC Berkeley, having spent six years previously as Global Head of People Strategy, Analytics, Learning and Operations at GE Digital. RJ Milnor who is the Global Head of People Analytics at Uber and is a previous guest on the show, and Ian Bailie, Managing Director of myHRfuture who previously held various roles at Cisco around Workforce Planning, People Analytics and Talent Acquisition operations, and David Green is the moderator. The topics the panel and David talk about are: The skills business leaders and CHRO’s are increasingly needing from their HR professionals The evolution in learning and how it has been delivered to HR The ways to help HR professionals feel more comfortable and confident having data-driven conversations How HR professionals can strike a balance in developing both soft and hard skills This episode is a must listen for CHRO’s, Chief Learning Officers, Heads of Organisational Design, those working in a workforce planning or people analytics role, and indeed anyone interested in the skills HR professionals require now and in the future. A huge thank you goes out to Al Adamsen and the team at PAFOW for allowing us to create this podcast from the panel discussion. People Analytics and the Future of Work, which is affectionately known as PAFOW, is a conference taking place in four cities in 2020: San Francisco, Sydney, London on the 29th to 30th of April and New York on the 17th to 18th of November. I will be co-chairing the conference with Al. If you would like to come along, to find out more please head over to pafow.net . Hosted on Acast. See acast.com/privacy for more information.
S6 E30 · Tue, February 11, 2020
How Arup uses Reward Data to Drive Behavioural Change with Katy Gray, Reward Manager
The case for diversity and inclusion in the workplace is compelling not just because it is the right thing to do, but because numerous studies suggest it can drive better business performance too. An increasing number of territories are also introducing legislation that requires companies to publish diversity statistics, but how do you shift from a mindset of compliance to using these types of analysis as a catalyst to drive behavioural change. Our guest on today's episode is Katy Gray, who looks after Reward at Arup and who has been at the forefront of gender pay gap reporting at the company. She is using these insights to help shift what was a data centric to a people centric exercise. In our conversation Katy and I discuss: The role of reward in a people focused organisation The intricacies and challenges involved in gender pay gap reporting Examples of how the insights from gender pay gap reporting has helped drive behavioural change at Arup We also look into the crystal ball and ponder what the future of HR will be in 2025 This episode is a must listen for anyone in an HR leadership or people analytics role as well as HR and business professionals interested in how people data can drive business outcomes and support initiatives around gender and equal pay, as well as the wider diversity and inclusion area. Support for this podcast is brought to you by Gapsquare , to learn more visit www.gapsquare.com/accelerate . Hosted on Acast. See acast.com/privacy for more information.
S6 E29 · Tue, February 04, 2020
What is the Future of Talent Assessments? Interview with Uri Ort
The perennial challenge organisations face of matching the right people with the right roles is becoming even more complex in the age of AI, analytics and automation. In parallel an increasing number of companies are turning to a new generation of assessment tools, harnessing AI, gamification and data science. Not just for hiring but to support areas such as coaching and development as well. My guest on today's episode of the podcast is Uri Ort, who is the co-founder of behavioural insights company Deeper Signals and is an adjunct instructor at NYU. In our conversation Uri and I discuss: The key trends and evolutions in the assessment space We talk about personalisation, algorithms and ethics and how technology is making assessments more precise and less biased We look at how to measure the business impacts and outcomes of assessments We delve into some of the latest research findings on personality and talent signals As with all our guests, we look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must listen for anyone interested in how assessments can support talent identification and development as well as HR and business professionals who are interested in how technology is being used to improve hiring and reduce bias. Support for this podcast is brought to you by Gapsquare , to learn more visit www.gapsquare.com/accelerate . Hosted on Acast. See acast.com/privacy for more information.
S6 E28 · Tue, January 28, 2020
Dr. Zara Nanu on the Role of People Analytics in Gender Pay Analysis
The case for diversity and inclusion in the workplace is compelling, not just because it is the right thing to do, but because numerous studies suggest it can drive better business performance too. It is disappointing therefore, that progress as confirmed by McKinsey's women in the workplace 2019 study remains slow, not just in gender, but in all areas of diversity and inclusion. A statistic that really emphasises the challenge ahead comes from the World Economic Forum, which estimates that the global pay gap between men and women will take 202 years to close. Our guest on today's episode is Dr. Zara Nanu, and she brings data science to the art of developing productive, engaged, and diverse teams and improving decision making when it comes to people. In our conversation Zara and I discuss: Why the topic of gender and fair pay is increasing in importance The role of people analytics and data science, as well as some of the challenges involved in data collection when it comes to gender and fair pay We talk about some of the examples of organisations who are leading the way when it comes to gender and fair pay and the wider diversity and inclusion space, As with all our guests we look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must listen for anyone in an HR leadership or people analytics role, as well as HR and business professionals interested in how people data can drive business outcomes and support initiatives around gender and equal pay as well as the wider diversity and inclusion area. Support for this podcast is brought to you by Gapsquare , to learn more visit www.gapsquare.com/accelerate . Hosted on Acast. See acast.com/privacy for more information.
S6 E27 · Tue, January 21, 2020
How Can Technology Reduce Bias in the Workplace? Interview with Dr. Julia Shaw
Our memory can lead us astray in an astonishing number of ways, including by causing us to remember things we think we've done, but actually haven't. My guest on today's episode of the podcast, is Dr. Julia Shaw. The psychologist, honorary research associate at University College London, author of two fascinating books, the memory illusion and evil and co-founder of artificial intelligence-based reporting tool Spot, Julia is best known for her work in the areas of memory and criminal psychology. It's a fascinating topic, and as you'll learn, one that has significant relevance in the workplace. In our conversation, Julia and I discuss: The role of unconscious bias and the dangers of people using this as an excuse for their far more visible biases The application of memory science in the workplace, and how our memories can let us down, particularly in stressful situations How technology and analytics is helping improve reporting on episodes of harassment or discrimination in the workplace We look into the crystal ball and ponder what the role of HR will be in 2025 Support for this podcast is brought to you by Gapsquare , to learn more visit www.gapsquare.com/accelerate . Hosted on Acast. See acast.com/privacy for more information.
S6 E1 · Tue, January 14, 2020
How can HR be a Catalyst for Change? Interview with Stela Lupushor, Chief Reframer at Reframe.Work
We in HR have heard it all. We are slow. We focus too much on the tactical. We can't think strategically. We are all about risk management. We get in the way of progress. We can't be analytical. We need to be broken into two or even blown up, not my words, but those of my guest for this episode Stela Lupushor. Like me, Stela believes that we are at an exciting juncture for HR and that the planets are aligning for HR to change the many misconceptions about the function and how that by harnessing data, mindset and human centred design HR really can be a catalyst for change. Stela describes herself as a geek by training, a consultant at heart and an entrepreneur in character. Having previously held people analytics roles at companies like IBM, Fidelity Investments, and TIAA. Stela is now on a mission to humanise the workplace, empowering greatness one woman at a time. I've known Stela for a few years, and her expertise covers many fields, including people analytics, diversity and inclusion, HR technology and employee experience. In our conversation, Stela and I discuss: How human centred design can deliver improved business outcomes and a better workforce experience, and how it's helping drive initiatives in areas such as diversity and inclusion The challenges and opportunities for people analytics and what lies ahead for the field The New York strategic HR analytics meetup group, which Stela co-organises, and which by my estimation at 2000 members is the largest people analytics meetup group on the planet We also look into the crystal ball as we do with all our guests and ponder what the role of HR will be in 2025. This episode is a must listen for anyone in an HR leadership or people analytics role as well as anyone interested in how HR programs and people data can drive business outcomes, a better and more inclusive culture, and employee experience. Support for this podcast is brought to you by Gapsquare , to learn more visit www.gapsquare.com/accelerate . Hosted on Acast. See acast.com/privacy for more information.
Bonus · Tue, January 07, 2020
BONUS: How to Scale Employee Experience with Volker Jacobs, CEO at TI People
Employee experience is pretty much the biggest topic in HR and it's set to get even bigger in 2020 so to kick off the Digital HR Leaders podcast this year, we thought we'd start with a special episode on how to scale employee experience. Our guest, Volker Jacobs is the co-founder and CEO of TI people, and he is one of the world's leading authorities on employee experience having worked in this space for three and a half years, during which time TI people have worked with several global companies to develop, implement, and scale EX programs. TI people recently published a study on the state of employee experience , which combines the results of a survey of CEOs and CHROs, with practical guidance on how to build scalable EX programs for organisations. In our conversation, Volker and I discuss: Why employee experience is growing in importance, who owns it and why a change in manager mindset is required to implement EX properly How to measure EX as well as how to manage and scale it in large organisations How to move from strategy to execution by integrating initiatives in areas like employee listening, journey mapping, and digital technology As with all our guests, we look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must listen for CHROs, employee experience and people analytics leaders, and anyone interested in how employee experience can drive value for business leaders, the workforce, and help reshape HR for the new decade. Hosted on Acast. See acast.com/privacy for more information.
S5 E25 · Tue, December 10, 2019
The Role of HR in Driving Successful Org Design with Julie Digby, Global Integration and Transformation Leader at Mars
The role HR plays in a successful business transformation is significant and increasingly important. On this week’s podcast, we are joined by Julie Digby who has led several successful integrations and transformations at Mars, including a two-year project which saw a merger of Mars and Wrigley. What struck me most from our conversation is the key triumvirate Mars forms for successful transformation comprised of finance, HR, and the president of the Mars business involved. In our conversation, Julie and I discuss: How HR is organised and works with the business in Mars The specific role HR plays in transformation projects, particularly in relation to organisational design, culture and change management The role that technology and data plays in supporting, enabling and speeding up transformation work The skills that HR needs to develop as it becomes a more strategic function within the business And finally, as we do with all our guests on the show, we ponder what the role of HR will be in 2025 This episode is a must listen for anyone in HR involved in transformation change and business partnering. Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com . Hosted on Acast. See acast.com/privacy for more information.
S5 E24 · Tue, December 03, 2019
How McKesson Used ONA to Drive Sales Performance with RJ Milnor, VP Talent Management Operations
One of the fastest growing areas of people analytics and one that garners a lot of interest from practitioners is organisational network analysis or ONA, which could provide a fresh lens on how work really gets done in an organisation. The challenge for companies wanting to deploy ONA is to identify the right use case or business problem beyond the common use of ONA to identify key influencers within the company. McKesson is one company that identified a prime use case. That of understanding what drives high-performance in sales, both from an individual and sales leader perspective. I'm joined for this episode of the podcast by RJ Milnor who until recently was the VP of Talent Management Operations at McKesson to walk through how McKesson used ONA to drive sales performance. In our conversation, RJ and I also discuss: How the workforce planning and analytics team at McKesson is organised in terms of location, skills and where it sits in HR The role the team plays to support transformation, workforce planning and organisational design We also talk about how RJ developed a community of practice for people analytics and developed a data driven culture in HR We look at the opportunities and risks for the people analytics field moving into 2020 and beyond As with all our guests on the podcast, we ponder what the role of HR will be in 2025 This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHROs looking to build or scale their people analytics capabilities. Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com . Hosted on Acast. See acast.com/privacy for more information.
S5 E23 · Tue, November 26, 2019
Data-Driven Workforce Planning and Org Design with Rupert Morrison, CEO at OrgVue
Our guest this week is Rupert Morrison. A native New Zealander and rugby fanatic who grew up on a sheep farm, but off the field, Rupert is leading the way in data-driven organisational planning as CEO of OrgVue. It was in Rupert's years as a management consultant, frustrated by the many tedious hours spent building models in PowerPoint and Excel that were unsustainable for his clients that drove him to build his own solution in OrgVue, a SaaS platform for workforce analytics and modelling. So impassioned. He's also authored a Chartered Management Institute, shortlisted book of the year on data driven organisation design. We'll spend much of today's episode in conversation about the following topics: How HR needs a serious step change in order to manage the business and not just Human Resources in times of change We look at why finance is often stepping in on workforce planning and how HR must partner with them We look at the role analytics plays in shaping the future workforce As with all our guests on the podcast, we also look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must listen for any HR professional who wants new ideas, wants to add value to their organisation, and wants a voice at the board level, not just lip service. I'm sure listeners will enjoy Rupert's thinking on some of the most pivotal and challenging issues that HR isn't addressing. Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com . Hosted on Acast. See acast.com/privacy for more information.
S5 E22 · Tue, November 19, 2019
Dawn Klinghoffer, Head of People Analytics at Microsoft discusses the Evolution of People Analytics
I'm often asked to provide examples of global organisations that lead the way when it comes to people analytics, whether that's based on business outcomes, benefit to the workforce or sophistication of the work. Microsoft is always one of just a handful of companies that I mention. The leader of Microsoft's People Analytics team is Dawn Klinghoffer and she is my guest on today's episode of the podcast, Dawn has led the People Analytics function at Microsoft for over 15 years. I've known Dawn for a few years and never fail to be impressed with the totemical work she and her team are doing with people analytics at Microsoft. In our conversation, Dawn and I discuss the evolution of people analytics at Microsoft and the recent change she has made in how the team is organised. We also discuss: The importance of employee trust in creating and sustaining an advanced people analytics function Dawn provides examples of people analytics projects being delivered at Microsoft We look at how to create a data driven culture We look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHROs looking to build or scale their people analytics capabilities. Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com . Hosted on Acast. See acast.com/privacy for more information.
S5 E21 · Tue, November 12, 2019
John Boudreau discusses Reinventing Jobs, the Future of Work and its Impact on HR
John Boudreau joins me on this week's podcast to explore some of the themes and the concepts from his recent book, Reinventing Jobs. John is the Research Director for USC's Center for Effective Organizations and Professor of Management and Organisation at the Marshall School of Business. His large-scale studies and focused field research address the future of the global Human Resources profession, HR measurement and analytics, decision-based HR, executive mobility, HR information systems and organisational staffing and development. John has published more than 50 books and articles and his research has been featured in Harvard Business Review, The Wall Street Journal, Fortune and Business Week. In our conversation, John and I discuss: The reorganisation of work and the far-reaching implications for HR We talk about examples of companies and leaders who are successfully embracing the future of work We talk through John's four step framework for reinventing jobs and optimising work And like with all our guests, we look into the crystal ball and ponder what the future role of HR will be in 2025 This episode is a must listen for business leaders seeking more from HR as well as any HR leaders and professionals who want to add more value to their organisation, to their workforce, and to their own careers. Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com . Hosted on Acast. See acast.com/privacy for more information.
S4 E20 · Tue, October 29, 2019
Standard Chartered's CHRO on Designing an Exceptional Employee Experience - Interview with Tanuj Kapilashrami at Standard Chartered Bank
How do you define and develop the culture required to deliver on your organisation's purpose? How do you involve employees? And how do you measure the impact to ensure that you're on the right track? My guest on today's episode of the podcast is Tanuj Kapilashrami and she's tackled all of these challenges in her role as Group Head of HR at Standard Chartered and also ensured that HR has taken the lead role in driving employee experience throughout the bank. In our conversation Tanuj and I discuss: How the CHRO partners successfully with the CEO and executive team How employees helped co-create the people deal at Standard Chartered The role HR has taken to drive employee experience throughout the Bank The emerging skills that are required in HR We look into the crystal ball like we do with all our guests on the podcast and ponder what the role of HR will be in 2025 This episode is a must listen for everyone in HR particularly those involved in business and HR transformation as well as those leading efforts in employee experience, people analytics and other leadership roles within the function. Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com . Hosted on Acast. See acast.com/privacy for more information.
S4 E19 · Tue, October 22, 2019
What is Agile HR and How are Companies Adopting It? Interview with Anna Tavis, Associate Professor at NYU
Agile isn't just for Tech anymore. It's transforming how organisations hire, develop and manage their people. It's also transforming how HR interacts with the Workforce from doing things to employees to designing programs and Technology with and for employees. In many ways agile is the backbone of efforts to design, understand and improve the employee experience. My guest this week on the podcast is Anna Tavis, a Clinical Associate Professor of Human Capital Management at New York University and the editor at People and Strategy a journal for HR Executives. She also wrote a landmark article in HBR with Peter Capelli on Agile in HR, so who better for me to discuss this topic in more detail. In our conversation, Anna and I discuss: What agile HR means and why it is becoming increasingly important We look at the skills, mindset and methodologies needed to be successful Anna also talks about examples of how agile is being employed by companies such as IBM and Adobe in HR We also look into the crystal ball like we do with all our guests and ponder what the role of HR will be in 2025. This episode is a must listen for everyone in HR, particularly those leading efforts in employee experience, people analytics and other leadership roles. Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com . Hosted on Acast. See acast.com/privacy for more information.
S4 E18 · Tue, October 15, 2019
How to Use Employee Surveys to Create Strategic Value - Interview with Sarah Johnson, VP at Perceptyx
We increasingly expect a similar experience at work as that we enjoy as consumers. This coupled with advances in technology and the growth of people analytics has seen a surge of growth and innovation in the field of employee experience and surveys. With growth comes noise. How often should I survey my workforce? Is it time to ditch the annual survey? What about survey fatigue? How do I combine surveys with other data and analytics? These are just some of the areas I cover with today's guest on the podcast, Sarah Johnson Vice President of Enterprise Surveys and Workforce Analytics at Perceptyx. Sarah is an IO psychologist who has been in the survey research space for 35 years and combines her wealth of experience with an exciting vision for the future. In our conversation, Sarah and I discuss: Why survey research is the most strategic thing HR can do We talk about the huge shift in how companies are approaching surveys, incorporating analytics and identifying actions to drive the employee experience We look at the link between employee experience, customer experience and business outcomes Sarah provides examples of the work Perceptyx has delivered to its client base which includes the likes of Google, Apple and Facebook We explore why text is the final frontier for surveys We look into the crystal ball like we do with all our guests and ponder what the role of HR will be in 2025 This episode is a must listen for anyone interested in employee experience the role of people analytics and the insights and outcomes that can be generated through the intelligent use of surveys. Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com . Hosted on Acast. See acast.com/privacy for more information.
S4 E17 · Tue, October 08, 2019
Leena Nair, CHRO at Unilever on Using HR Analytics and Technology to Drive Business Value
Our guest on the podcast this week doesn't require much of an introduction as she is one of the most recognised, respected and leading voices in our field and a real catalyst of change for our profession. Leena Nair the Chief HR Officer at Unilever. Leena speaks passionately about the need to become more human in our increasingly digital age. Leena and her team at Unilever are rightly regarded as an exemplar for next-gen HR, which at the same time is more business focused and more human. Leena is a pioneer. She was the first woman appointed to Unilever's Southeast Asia leadership team and she is now Unilever's first female CHRO. This ethos is embedded in her work and that will become evident as you listen to the podcast and learn how Unilever has harnessed data, analytics, AI and technology to radically reshape HR and deliver value both to the business and across the employee life cycle. Leena is an important voice in our field and a strong advocate of HR. So I know that you will enjoy listening to this episode of the podcast. In our conversation, Leena and I discuss: Why HR should have more swagger and more confidence How Unilever has employed AI and analytics throughout the employee journey delivering business value and an enhanced employee experience We learn about the building blocks you need to build a frictionless experience for employees We also look at how to stay human in a technology obsessed world As with all our guests, we look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must listen for Business Leaders seeking more from HR as well as any HR professional who wants to add more value to their organisation, to their workforce and to their own careers. You can connect with Leena on LinkedIn and learn more about the Learn with Leena initiative by going to https://www.linkedin.com/in/nairleena/ . Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com . Hosted on Acast. See acast.com/privacy for more information.
S4 E16 · Tue, October 01, 2019
McKinsey's Approach to Data-Driven HR - Interview with Keith McNulty, Global Director of People Analytics and Measurement
Our guest on this week’s podcast is Keith McNulty, Global Director of People Analytics and Measurement at McKinsey. Keith is a prolific and renowned writer which saw him recognised by LinkedIn as a top voice in December 2017. Keith is a deep thinker and one of the most knowledgeable and visionary leaders in the space so I know that listeners will enjoy this episode of the podcast as we explore McKinsey’s approach to data-driven HR. In our conversation Keith and I discuss: Keith's HR 3.0 model, an analytically sophisticated and agile function populated by professionals with strong business acumen and problem solving skills We talk about the skills and capabilities you need in a people analytics team and we reflect on highlights from Keith's journey of building the people analytics and measurement team at McKinsey, which he's done over the last two and a half years We also reflect on the people analytics space and also what drives Keith to share his knowledge and experience with the community And like with all our guests we look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must listen for anyone in the people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHROs looking to build or scale their HR functions. Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com . Hosted on Acast. See acast.com/privacy for more information.
S3 E15 · Tue, September 24, 2019
Understanding the Shift from HR Tech to Work Tech - Interview with Jason Corsello, CEO at Acadian Company
The HR technology space continues to attract a lot of attention as well as a growing level of investment. There are literally thousands of vendors in this space. John Sumser said there's 40,000 that he's tracking, which means there is a hell of a lot of choice. But whether you are an HR practitioner, a buyer, an investor or an HR tech company itself, how do you navigate what is a complex and at times confusing market and should it even be called HR Tech anyway? That's the topic for this weeks episode. Where I talk to one of the most knowledgeable and experienced people working in the space, Jason Corsello, now founder and CEO at the Acadian company and previously Head of Strategy and Corporate Development at Cornerstone as we talk about the shift from HR Tech to Work Tech. In our conversation Jason and I discuss: Advice to offer to potential investors, startups looking to secure investment, and practitioners looking to buy work tech for their organisations We talk about the areas of Work Tech that are attracting the most attention and investment We also explore the likely areas of consolidation moving forward And like with all our guests, we look into the crystal ball and ponder what the role of HR and HR Tech will be in 2025 This episode is a must listen for anyone in the HR space particularly those looking to invest, those looking to secure investment for their Technologies and practitioners seeking to navigate a complex market. Support for this podcast is brought to you by pymetrics , to learn more, visit pymetrics.com . Hosted on Acast. See acast.com/privacy for more information.
S3 E14 · Tue, September 17, 2019
Medidata's Chief People Officer, Jill Larsen on How to Transform HR to Drive More Business Value
The lens on HR continues to intensify. McKinsey talks about the G3 the group of three Executives at the top of the company the CEO, the CFO and the CHRO. But how does a CHRO partner successfully with a CEO and the rest of the executive team? That's the topic for this week's episode where my guest is Jill Larsen, Chief People Officer at Medidata on how to transform HR to drive more business value. Jill has over 20 years experience in senior HR roles in companies like Cisco, EMC and SunGard. So she is ideally placed to talk about how the role of the CHRO has changed. In our conversation Jill and I discuss: The key responsibilities of the CHRO in our Modern Age and how these have evolved over the past years The digital transformation of HR and how to bring the rest of the organisation with you along the journey The changing skills requirements for HR professionals We also talk about how you can harness technologies to support this change and transformation And like with all our guests, we look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must listen for anyone working in HR or Business Leaders who want more from their CHROs and people functions. Support for this podcast is brought to you by pymetrics , to learn more, visit pymetrics.com . Hosted on Acast. See acast.com/privacy for more information.
S3 E13 · Tue, September 10, 2019
How AI and Behavioural Science can Reduce Bias in Recruiting - Interview with Frida Polli, CEO at pymetrics
Unconscious bias is a huge problem in the workplace, especially in areas like recruitment, promotion, and performance management as well as being a major barrier in efforts to improve diversity and inclusion. Whilst training and awareness can help, as humans we have inherent unconscious biases. So how can technology data and science help? And what steps do you need to take to minimise bias through the use of technologies like AI rather than to perpetuate it? That's the topic for this week's podcast where my guest is Frida Polli co-founder and CEO of pymetrics, where we discuss how AI and behavioural science can reduce bias in recruiting. In our conversation Frida and I discuss: Why recruiting is broken and how AI and behavioural science can help to fix it We talk about the ethical issues we need to think about when using AI to support hiring and people decisions We talk about the bold initiative pymetrics has taken to open-source it's code as well as talking about the challenges involved in being a female CEO and founder of a successful HR tech company Finally like with all our guests we also look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must-listen for people working or interested in recruiting, HR technology, behavioural science and people analytics as well as diversity and inclusion. Support for this podcast is brought to you by pymetrics , to learn more, visit pymetrics.com . Hosted on Acast. See acast.com/privacy for more information.
S3 E12 · Tue, September 03, 2019
JPMorgan Chase's Global Head of Workforce Analytics, Ian O'Keefe on Building a Successful People Analytics Team
Building a people analytics function in a global fortune 50 company is as wonderful an opportunity as it is a significant undertaking. This was the challenge facing my guest today, Ian O'Keefe, when he took the role as Global Head of Workforce Analytics at JPMorgan Chase in June 2016. Ian and I walk through his journey in building the function at the bank as well as reflecting on his 10 years in the space, which has included people analytics roles at Google, Sears, and American Express. Ian is one of the most knowledgeable, experienced, and insightful leaders in the space so I know that listeners will enjoy this episode of the podcast. In this episode, Ian and I talk about: The three-year build of workforce analytics at JPMorgan Chase, which he built from the ground up The skills and capabilities you need in a people or workforce analytics team How to balance demand for analytics from the business with prioritising the work We reflect on the people analytics space, in general, based on Ian's unique perspective of having worked in several sectors like tech, banking, and retail And like we do with all our guests we look into the crystal ball and ponder what the role of HR will be in 2025. This episode is a must-listen for anyone in a workforce or people analytics role. HR and business professionals interested in how people data can drive business outcomes. And CHROs looking to build or scale their people analytics headquarters. Support for this podcast is brought to you by pymetrics , to learn more, visit pymetrics.com . Hosted on Acast. See acast.com/privacy for more information.
S3 E11 · Tue, August 27, 2019
Dave Ulrich on The Role of the HR Business Partner in a Digital Age
The guest on this week’s show is none other than Dave Ulrich, the renowned university professor, author, speaker, coach, and management consultant. Dave is a Professor of Business at the Ross School of Business at the University of Michigan, and co-founder of the RBL Group. With his colleagues he has written over 30 books that have shaped the HR profession, defined organisations' capabilities, and shown the impact of leadership on customers and investors. In our conversation, Dave and I delve into a multitude of topics, including: How HR can increase its impact to leaders, organisations, and workers We talk about the qualities that a great chief HR officer has, we actually even talk a little bit about some of the criticism of his infamous HR business partner model, and how the model has evolved over time We talk about four phases of digital HR, efficiency, innovation, information and connection We talk about the impact that technology and the future of work is having on strategic workforce planning We also delve into some of the surprising, and perhaps worrying findings Dave's researchers unearthed on how companies are using people analytics We talk about what Dave calls his new moonshot, an organisational guidance system that could herald the dawn of next generation HR, and increase the business impact of the function by several multiples Lastly, we look into the crystal ball, as we do with all our guests, and look at what the role of HR will be in 2025 This episode is a must listen for HR professionals looking to increase their business impact, as well as business leaders looking to get more out of their HR teams. Support for this podcast is brought to you by pymetrics , to learn more, visit pymetrics.com . Hosted on Acast. See acast.com/privacy for more information.
S2 E10 · Tue, July 23, 2019
Nestlé's People Analytics Journey - Interview with Jordan Pettman, Global Head, People Data, Analytics and Planning
According to research by the Corporate Research Forum, 69% of organisations with 10,000 employees or more now have a People Analytics team. The reality is perhaps not so rosy, as in my experience, many of these teams are still essentially restricted to reporting, and not really doing analytics. At least it shows the ambition is there. One organisation that is definitely doing people analytics is Nestlé. Since the arrival in June 2016 of Jordan Pettman, our guest on the show this week, as Global Head of People Data Analytics and Planning, the progress has been remarkable. In this episode, Jordan and I discuss: Key milestones in Nestlé's People Analytics journey, how he grew capability in the team, both centrally and regionally, in line with Nestlé's decentralised business model We talk about some examples of projects undertaken including one that helps address the gender pay gap We also talk about what excites and concerns Jordan about the continual growth of people analytics Like with all our guests on the show, we also look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must-listen for anyone in a People Analytics role, as well as HR and business professionals interested in how people data can drive business outcomes and support initiatives in areas like diversity and inclusion. Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk . Hosted on Acast. See acast.com/privacy for more information.
S2 E9 · Tue, July 16, 2019
Vodafone's Head of Learning on the Future of Learning - Interview with Catalina Schveninger, Global Head of Learning
The top trend in the Deloitte Human Capital Trends Report for 2019 is the need for organisations to change the way people learn. The report highlighted three broad trends in how learning is evolving. It is becoming more integrated with work. It is becoming more personal, and it is shifting slowly towards lifelong models. Our guest this week is Catalina Schveninger, Global Head of Learning at Vodafone, and we're going to look at this new world of learning. In our podcast, Catalina and I discuss: The evolution of corporate learning at Vodafone The role of personalisation in learning, and the challenges that need to be overcome in this area The links between learning and organisational effectiveness as well as how learning can support strategies around skills in the future We also look into the crystal ball to ponder what the role of HR will be in 2025 This episode is a must listen for anyone interested in learning, either working in corporate learning, or actually interested in learning themselves, the personalisation of HR and the shift towards continuous and lifelong learning. Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk . Hosted on Acast. See acast.com/privacy for more information.
S2 E8 · Tue, July 09, 2019
How is Automation, AI and Analytics changing Recruitment? Interview with Richard Collins, Co-Founder at ClickIQ
We're living in a time of massive disruption, whether it's politics, business, technology, or HR. Perhaps no part of HR is facing bigger disruption than recruiting. The vast bulk of investment in HR technology continues to be in the talent acquisition space, but how is automation, AI and analytics changing recruiting? That's the topic for this week's podcast where my guest is Richard Collins, co-founder of ClickIQ. In our podcast, Richard and I discuss: The big trends in the recruiting space, as it relates to the increased use of automation and data The evolution in how people find work, and companies find people We talk about the revolution in recruitment advertising and the tricks we can learn from marketing, where Richard spent part of his career, and the role of data and analytics in recruiting We also look into the crystal ball, and ponder what the role of HR will be in 2025 This episode is a must listen for anyone working in recruiting, or interested in the space. You may find the future isn't quite as dystopian for recruiters as it is sometimes painted. Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk . Hosted on Acast. See acast.com/privacy for more information.
S2 E7 · Tue, July 02, 2019
Spotify's CHRO on what does it mean to be a CHRO in a digital world? Interview with Katarina Berg, CHRO
The focus on HR continues to intensify, and with it so does the importance of the role of the Chief Human Resources Officer. The CHRO role becomes even more critical in a hyper growth company where balancing culture and talent with the use of technology and data, can prove the difference between success and failure. But what does the role of CHRO actually entail, and how has it evolved in our digital world? That's the topic for this week's episode where my guest is Katarina Berg, Chief Human Resources Officer at Spotify. In our podcast, Katarina and I discuss: The key responsibility to the CHRO, and the unique challenges involved in leading HR in a hyper growth company The importance of developing and evolving the right culture to support business growth About Spotify's approach to using people data and how this has helped drive business outcomes, and employee experience We also look into the crystal ball and ponder what the role of HR will in 2025 This episode is a must listen for current and aspiring HR leaders eager to develop a winning culture, and harness digital and analytics. Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk . Hosted on Acast. See acast.com/privacy for more information.
S2 E6 · Tue, June 25, 2019
How can HR become more Business Relevant? Interview with Nick Holley, Director of Learning at CRF
We hear a lot about how HR needs to change, particularly in regard to becoming more digital and analytical and all to deliver greater business value. But how can HR become more business relevant? That's the topic for this week's podcast where my guest is Nick Holley. Nick has extensive experience. Not only in researching key trends in HR. He was voted the fifth most influential thinker in HR by Human Resource magazine. He also works with major global businesses, but he also has a background in senior HR roles as a partner at Arthur Andersen and a Director of Global People Development at Vodafone. This gives Nick a highly focused commercial and practical outlook on HR. As well as running his own Consulting business. He is Director of Learning for the Corporate Research Forum. One of the largest HR networks in Europe where he runs open and bespoke in-company programs helping HR business partners, HR directors and Group HR directors become less HR and more business focused. In our podcast Nick and I discuss: How HR can prepare their organisations for a more ambiguous and disruptive world We talk about some of the traps that HR tends to fall into when using data We look at the characteristics required to be a successful CHRO and how that is changing We also look into the crystal ball and ponder what the role of HR will be in 2025 This episode is a must listen for HR professionals looking to increase their business impact and position their organisations to be disruptors. Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk . Hosted on Acast. See acast.com/privacy for more information.
S1 E5 · Tue, June 11, 2019
HSBC's People Analytics Leader on building a People Analytics Team in a Global Organisation - Interview with Eden Britt, Head of People Analytics
In this week's episode we look at how to build a people analytics team in a global organisation. Being the Global Head of People Analytics in a large multinational is an exciting but at the same time challenging role. Building and structuring the team, developing your operating model, identifying the right projects and business sponsors as well as turning insights into outcomes, are just some of the key responsibilities involved. Factor in a new HR System that will go live simultaneously in over 80 countries to 250,000 employees and you really have a challenge on your hands. Our guest today faced this mountain and climbed successfully to the summit. Eden Britt combines being Group Head of People Analytics with the role of Chief Data Officer for HR at HSBC. He is one of the leading and most respected leaders in the People Analytics space and I always enjoy speaking to him. In our podcast Eden and I discuss: Highlights and key learnings from the recent implementation of SAP SuccessFactors at HSBC and how this is helping drive people analytics What is involved in the Chief Data Officer for HR role, a role that is growing in a number of organisations around the world Eden’s insights on how he has built and structured the people analytics team at HSBC, including the mix between Global and local delivery Key challenges Eden has encountered and details of a couple of interesting projects the team has delivered What excites Eden most about people analytics along with his biggest concern How the role of HR will evolve by 2025 This episode is a must listen for anyone working in or interested in the people analytics space as well as anyone about to embark on or currently involved in an HR transformation. Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com . For more information on the future of HR and to subscribe to my weekly newsletter, be sure to check out www.myhrfuture.com Hosted on Acast. See acast.com/privacy for more information.
S1 E4 · Tue, June 04, 2019
Will Blockchain Disrupt the Future of HR Technology? Interview with Yvette Cameron, Founder and Principal Analyst at NextGen Insights
We're fond of hyping new technologies in HR, but I sense that the buzz around blockchain is actually being underplayed. Recent research by Accenture, which was published at the World Economic Forum in Davos found that if companies can unlock the value of workforce data whilst maintaining high levels of employee trust, the 600 biggest publicly listed companies in the world alone could unlock a combined value of 3 trillion dollars. One of the challenges to unlocking this value is the whole subject of data privacy and ownership. This is where Blockchain potentially comes in as it could fundamentally shift the status quo on employee data being owned by companies to a future where the data is very much owned by the individual worker and shared with its organisation. That’s the topic of this week’s podcast. Our guest this week is Yvette Cameron, Founder and Principal Analyst at Next-Gen Insights who is a true expert in the HR technology space having previously been Global Head of Strategy at SAP SuccessFactors and Research Director of Human Capital Management technology at Gartner. Yvette is working closely with a number of HR technology companies to think about how blockchain could be used to revolutionise the situation around data ownership. Will we see a new vendor enter the market and create this capability or will the HR tech companies themselves collaborate create something together? It's certainly a fascinating topic. In our podcast Yvette and I discuss: Firstly what Blockchain is and the impact it will potentially have on HR, HR technology and who owns employee data? The consequent need for HR to evolve and embrace a digital mindset Some of the research that Yvette has done around the role of design thinking in creating the employee experience Some of the challenges that organisations are facing around the topic of employee experienc And as always we'll talk about how the role of HR will have evolved by 2025. This episode is a must listen for HR leaders and professionals intrigued by blockchain and the opportunity it provides for HR as well as those involved in digital transformations and employee experience initiatives. Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com . For more information on the future of HR and to subscribe to my weekly newsletter, be sure to check out www.myhrfuture.com Hosted on Acast. See acast.com/privacy for more information.
S1 E3 · Tue, May 28, 2019
How to Create a Culture First Company - Interview with Didier Elzinga, CEO of Culture Amp
Welcome to the third episode of the first series of the Digital HR Leaders Podcast. This time we look at how to create a Culture First company. The renowned management guru Peter Drucker conceived the immortal phrase “Culture eats strategy for breakfast” and any company disconnecting the two is putting their success at risk. Indeed, there is mounting evidence of the clear business benefits in having a healthy and inclusive culture. But how do you create a Culture First company, and how do you measure your progress against a backdrop of greater employee expectations, rapid advances in technology and changing work models. Also, given the increasingly turbulent times in which we live, how do you adapt and evolve your company culture? Our guest today is Didier Elzinga, Founder and CEO at Culture Amp, one of the success stories in HR Tech in recent years and a company that passionately believes the world should be a better place to work. In this week's podcast, Didier and I discuss: How staying true to the Culture First ethos has helped propel Culture Amp’s impressive growth The key milestones in Culture Amp’s journey to date including the recent acquisition of Zugata and launch of its new predictive analytics features The 50,000+ strong People Geeks community and the upcoming Culture First conference in SF at the end of July (go here for more info www.culturefirst.com/2019 ) The challenges involved in being CEO of a fast-growing HR Tech company Finally, we also look ahead and ponder what the role of HR will be in 2025 This episode is a must listen for senior HR leaders and anyone working in the fields of employee engagement and performance, diversity and inclusion, and people analytics. Didier is a very engaging and knowledgeable speaker, so I know listeners will enjoy this episode of the Digital HR Leaders podcast. Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com . Also, please do visit myHRfuture.com to learn more about the future of HR and visit myHRfuture.com/subscribe to subscribe to my newsletter, this podcast and our YouTube channel. Hosted on Acast. See acast.com/privacy for more information.
S1 E2 · Tue, May 21, 2019
CIPD's Head of Research on Driving Business Performance with People Data - Interview with Edward Houghton, Head of Research and Thought Leadership at the CIPD
Welcome to the second episode of the first series of the Digital HR Leaders podcast. This week, we look at driving business performance with people data. With 69% of large organisations now having a people analytics team, interest in the topic has never been higher. But how do you actually drive business performance with people data? That's the topic of this week's show. Our guest today is Edward Houghton, Head of Research and Thought Leadership at the Chartered Institute of Personnel and Development, or the CIPD, where he has been the lead author on a number of landmark studies on analytics, measurement, metrics and impact evaluation. In today's podcast, we discuss the importance of people analytics to Business Leaders, Investors Workers, and HR. We give examples of where people analytics has helped drive business performance. We also look at the most important topic probably in people analytics that of employee trust and ethics and then we look at what the CIPD is doing, the initiatives it is taking to help improve data literacy amongst HR professionals. And then finally, we also look ahead and ponder what the role of HR will be in 2025. This episode is a must listen for anyone who works in a people analytics role and indeed anyone interested in the topic of evidence-based management. Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com . Also, please do visit myHRfuture.com to learn more about the future of HR and visit myHRfuture.com/subscribe to subscribe to my newsletter, this podcast and our YouTube channel. Hosted on Acast. See acast.com/privacy for more information.
S1 E1 · Tue, May 14, 2019
Finastra's Chief People Officer on How to Transform HR to be more Digital - Interview with Sharon Doherty, Chief People Officer
Welcome to Episode 1 of Series 1 of the Digital HR Leaders podcast where David Green will be chatting to people leaders who are driving transformation in their organisations, as well as other experts in the field on what HR needs to do to prepare for the Future of Work. We hear a lot about digital transformation in HR, but how do you achieve this in partnership with the business rather than in isolation? That’s the topic of this week’s Podcast. Our guest today is Sharon Doherty, Chief People Officer at Finastra who until recently spent nearly six years at Vodafone as Global Organisation and People Development Director, where she led Vodafone's approach to Organisational Effectiveness, Resourcing, Talent, Capability, Diversity and Inclusion and Digital Transformation across 30 markets I can’t think of many better guests to have on our first show than Sharon. She is one of a new breed of Chief People Officers. Business focused, data-driven but at the same time people oriented and passionate about diversity and inclusion, where she has led some truly ground-breaking work at Vodafone. In this week’s podcast we discuss: The digital transformation of HR at Vodafone, which was done in close partnership with the business How to co-create the employee experience with and for the workforce The work Sharon led at Vodafone around diversity and inclusion The role of the Head of HR in light of Sharon’s new role as CPO at Finastra Finally, we also look ahead and ponder what the role of HR will be in 2025 This episode is a must listen for anyone who is currently or about to undertake a digital transformation of HR and/or who has a passion for the critical topic of diversity and inclusion. Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com Also, please do visit myHRfuture.com to learn more about the future of HR and visit myHRfuture.com/subscribe to subscribe to my newsletter, this podcast and our YouTube channel. Hosted on Acast. See acast.com/privacy for more information.
Tue, April 09, 2019
Coming Soon: Digital HR Leaders with David Green
Coming on May 14th 2019, David Green, globally respected People Analytics leader and Director at Insight222, talks to senior HR leaders who are driving transformation in their organisations on how HR can prepare for the future and what HR leaders need to do to become more data-driven and digitally savvy and prepare for the Future of Work. In this trailer for Season One, we give you a taste of the interviews to come in this podcast that will prepare you for the future of HR. Hosted on Acast. See acast.com/privacy for more information.
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