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Ever walked out of a store and been asked to show your receipt? Well, imagine being the employee who has to enforce that policy and faces the wrath of irate customers every day. That's the reality for Nancy, a diligent store greeter who's at the heart of our discussion today. We shine a light on the unsung heroes of our shopping season - the frontline workers who often bear the brunt of misplaced anger and frustration. 

Let's change the narrative this holiday season. Meet a woman who gifted a mere candy bar to a cashier and left a profound impact in return. A story like this serves as a reminder that small acts of kindness can make a big difference. It's time to foster a culture of gratitude and appreciation, especially towards those who serve us day in and day out. After all, amid the holiday hustle, your encouraging words or a simple thank you could be the bright spot in someone's hectic day.

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It's one thing to highlight the kindness that we see in the world, but it's another to, as I put in many of my social media posts, #bethechange. I am donating all of my royalties from the sale of my book, Change A World; In Order to Change The World to local and national non-profits. Your help would be greatly appreciated. Thank you!